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Arti Bhadange 123 MMM II / Batch II Business Environment Anil Pandey
Clinton Foundation 2. Boots . International 1. 3.Contents: CSR Activities under taken by Pharmaceutical companies A. Indian Ranbaxy GlaxoSmithkline Unichem B. 1. 2.
Himachal Pradesh. an independent body. Today. . Health & Safety at RANBAXY Corporate Social Commitment and Public Service is deeply embedded into the cultural fabric of Ranbaxy. Haryana. the risk of mortality due to pregnancy or child birth has also been reduced when compared with the prevailing level of risk. vitamin A deficiency and family planning. Ranbaxy has also dovetailed its CSR efforts in a manner that is synchronous with the larger health goals of the State and Central Government. benefit over 2 lakh people. in the districts of Nawanshahar and Fatehgarh Sahib. in certain identified areas in the states of Punjab. maternal and infant mortality were the focus of particular attention and efforts in these areas were intensified in RCHS serviced areas. polio. that is devoted to the health of the disadvantaged. adolescent health. through various Company programs that contribute to sustainable.Corporate Social Responsibility & Environment. family planning. RCHS continued to work actively on critical issues related to HIV/AIDS. in certain underserved areas of Punjab. We continue to make sincere efforts to promote good health. As the programme grew. the “Ranbaxy Rural Development Trust” was set up and the first well equipped mobile healthcare van was introduced. Amongst women. The problem of malnutrition has been addressed to a large extent and birth rates and infant mortality rates have declined substantially. Towards this end. malaria. The Company is also extremely conscious of its duty and responsibility towards the environment. in India and other developing countries. noncommunicable chronic diseases and female foeticide. covering areas of maternal child health. promotive and curative services. Corporate Social Responsibility (CSR) In 1978. During 2009. Over the years serious efforts have been directed towards making a meaningful contribution to uplifting and transforming the lives of the underprivileged. of the Government of India. run by Ranbaxy. social development and better environment. tuberculosis. reproductive health. Ranbaxy realised the urgency to reach out to the underprivileged sections of society that had little or no access to basic healthcare. health education including AIDS awareness. multiple well equipped mobile healthcare vans and an urban family welfare centre. was created. The results of these interventions have been most encouraging and the general health profile of the local community has shown further improvement in terms of coverage for immunisation. The Company took a conscious decision to contribute towards the national objective “Health For All”. in the wake of the grim health scenario in India. in Punjab and achieved the targets set under the RCH-II plan. all round growth. Madhya Pradesh and Delhi. RCHS also continued its partnership with the Voluntary Health Association of Punjab for the project on Reproductive Child Health (RCH). the Ranbaxy Community Healthcare Society (RCHS). The programme is based on an integrated approach of preventive.
. to deliver healthcare services in identified districts of Punjab. immunogenomics of infectious diseases and pandemic influenza. prioritise EHS objectives. It is used for identification of EHS aspects and their impact. Ranbaxy presented Research Awards and Ranbaxy Science Scholar Awards to 12 outstanding Indian scientists and 9 brilliant young scholars. Symposia and Round Table Conferences were also organised on topics related to women's health. The Dewas site saw the up-gradation of the Effluent Treatment Plant. with the desire to bring about long term well being. the installation of Multi Effect Evaporators and Agitated Thin Film Driers. we firmly believe that the nucleus of our excellence lies in the responsible behaviour of our employees. Health and Safety (EHS) Ranbaxy remains committed to excellence through the discipline of process and continual improvement in EHS performance aimed at minimising risks. Environment All equipment and infrastructure for environmental management was in conformity with regulatory standards throughout the year.Ranbaxy entered into a Public Private Partnership (PPP) with the Punjab State Government. to integrate the entire Company. crosspollination of ideas and sharing best practices. Ranbaxy's 'N'Vizion' incident Tracking System was extended to all operating locations. at all manufacturing sites as well as at R&D. A number of Innovative 'Green Technologies' like the Heat Pump. It provided a platform for setting new goals. in Himachal Pradesh. both by internal as well as external specialists. experiences and learnings. Occupational Health and Safety Our inherent belief that all workplace illnesses and injuries are preventable has been the driving force in keeping our manufacturing sites. engaged in contract manufacturing. the Refrigeration Chiller (with total Heat Recovery System). Emergency preparedness at Ranbaxy was ensured through regular table top and mock drills exercises. engage all personnel in support of EHS objectives. a single window for all EHS related aspects. Variable Refrigerant Volume (VRV) System. Environment. These have also been instrumental in reducing the load on the Effluent Treatment Plant. and implement the improvement plans. Ranbaxy's abiding concern for society extends beyond its business. While there is a great emphasis and considerable investment being made in improving our EHS performance. a safety audit by The National Safety Council was conducted during the year at our Mohali API manufacturing facility. The performance metrics were further strengthened through the introduction of an EHS Dashboard. An EHS Functional Meet was organised to share achievements. The programme will be rolled out in a phased manner. Our Dewas site further added a road safety initiative to educate employees. we operate. contractors and the local community on positive road behaviour. The Corporate EHS Committee reviewed the performance of EHS during 2009. We remain committed to the communities we serve and amongst whom. Numerous positive initiatives were undertaken during the year to enhance workplace safety. Extensive safety training programs. EHS Management System (EHSMS) Ranbaxy's EHSMS is a global framework employed to standardise the EHS processes and practices. In order to encourage scientific endeavour in the country. within India. The involvement of management and staff in the collaborative development of solutions to improve EHS performance is a key strategy for excellence. R&D and Corporate Office safe. The year saw the introduction of cross-locational EHS audits in manufacturing locations. within the Company. were also conducted at all manufacturing sites including those of our business partners. globally. were deployed in recent projects at our Baddi Dosage Form (DF) site. Additionally.
nationally or globally. We focus on programs that are 'innovative. This is done by Being proactive in improving the environment Participating and contributing actively for Tribal Welfare Our initiatives are primarily focused towards women. At GlaxoSmithKline India. sustainable and which produce tangible results. sustainable and bring real benefits to those most in need'. What we do We provide money. CSR in India We follow the rationale that we are linked closely to the communities in which we operate. Our core value . the activities towards community development are attached to the Corporate Communications Department. We believe that through our business we make a valuable contribution to society by developing and marketing medicines which improve people's lives. Support to the community through charitable initiatives is the way through which it invests in society.Corporate Social Responsibility We are a research-based pharmaceutical company. If there is proper education. We believe that these areas are related and of direct concern to GSK. Since 1970. time and equipment to non-profit organizations to help improve health and education in underserved communities. we make a positive contribution to the communities in which we operate. The organization facilitates in educating masses on good practices of healthy living. feel better and live longer. will one remain healthy. one will eventually learn to be hygienic. children and the aged and are directed in the areas of Health and Education." Implementing this philosophy in spirit.locally. GSK's core value is to be a good corporate citizen.we care Being a premier pharmaceutical company in the country. All our actions are focused around this feeling of being centered. and if one is hygienic. Our philosophy is to target support to selected programs that are innovative. medicines. Our stated mission statement is "To lend a helping hand to the underserved in our society through the support of women. It is committed to the communities in which it works. . and invest in health and education programs and partnerships that aim to bring sustainable improvements to underserved people. The following Community Development activities are carried out through the company's Corporate Social Responsibility Department situated at its Head Office in Mumbai. Our mission is to improve the quality of human life by enabling people to do more. the Company has been implementing various social responsibility activities apart from statutory ones. We cannot exist in isolation. children and the aged in the areas of health and education.
Unichem takes pride in providing various forms of medical assistance to employees and their families. The company also organises regular training programmes on safety and precautionary measures. As a result. profit and a healthy balance sheet are crucial. Here are some of them: Nurturing the environment As part of the company’s commitment to Green Goa. conducting blood donation camps. facilitating tree planting. students from Goa University visit the facility to study these species more closely. . and also to all those living in villages surrounding manufacturing facilities. These well-planned gardens attract several species of birds and butterflies. During the year 2009-10 another 9000 sq metres were developed into landscaped gardens. The range of activities span from creating adequate fire safety mechanisms. extending educational and on-the-job training and go on to cover vocational guidance and supporting seminars in co-ordination with universities. Unichem has supported several noteworthy social initiatives in Goa. ACTIVITIES IN GOA Among other locations. In addition. the company strives to create and maintain a strong sense of social responsibility.CORPORATE SOCIAL RESPONSIBILITY – UNICHEM Reaching out to communities At Unichem. giving back to the community is central to the existence of the organisation. the company has also put several measures in place to save energy and conserve natural resources. which protects and promotes the environment by complying with applicable environmental regulations and minimizing pollution in all its operations. The API facilities at Roha and Pithampur are accredited with OHSAS 18001:1999 and OHSAS 18001:2007 respectively which stands for Occupational Health and Safety Management System. about 8500 sq metres of landscape gardens at the Goa manufacturing facility have been developed and maintained since inception. While business. Unichem’s environmental policy emphasises being a caring company.
Inspectorate of Factories & Boilers. Ficus Benjamina. scientists and students through a panel of experts. To create awareness about the pollution generated by motor vehicles. various programmes by eminent environmentalists are organised on a regular basis for the benefit of the industrial community in association with Goa University. Government of Goa and Green Triangle Society. Knowledge Forums The company has organised seminars and lectures by several eminent speakers including Dr. Bakul etc. In the year 2009-10. Goa Government). who in turn are expected to go back to their villages/communities and spread the knowledge to build a happy. Goa University) and Mrs. Cassia. which generated tremendous awareness amongst the industry. Dias (Goa State AIDS Control Society). peaceful and strong nation. Karanja. As a part of Unichem’s Environmental Awareness Drive. Unichem is rolling out a mandatory check of Pollution Under Control (PUC) certificates of all vehicles entering company premises. This has helped increase awareness about pollution and the need to regularly service and maintain vehicles. a green area and has planted about 1250 trees including varieties like Kadamba. the company supported a programme about global warming at the Department of Botany. This scientific programme was conducted on 29th and 30th October 2009. Bohemia. This has helped to improve groundwater water levels in the surrounding valley area. where the Goa facility is situated. University of Goa. J. . the company has devised various water savings methods which are monitored on day-to-day basis. Alstonia. The company also conducts Environmental Awareness programmes for their suppliers/vendors which have been well appreciated by all.J. Dr. This initiative has helped spread environmental awareness to neighbouring industrial units and the local village community. Dr. Jaya Row (leading expert on Indian philosophy – Vedanta). Nandakumar Kamat (leading environmentalist. Over 200 trees have been planted during the year 2009-10. Unichem distributes over 1500 free saplings/cuttings from the company nursery to employees. The aim of these seminars and lectures is to increase the intellectual wealth of employees. Pradeep Padwal (Chief Medical Officer. Gulmohar. To conserve water. During the monsoons.The company has taken up the challenge to make Pilerne Industrial Estate. neighbouring industrial units and local villagers.
End game .000 people under the age of 25 are infected and some 40 children die each hour. By bringing together the demand and supply side of the market. to a high volume – low margin model. Transformation To improve access to medication and treatment the Clinton HIV/AIDS Initiative (CHAI) established in 2002 takes a business-oriented approach designed to achieve cost effective treatment programmes through the creation of scale. In addition.2 million people living with HIV/AIDS live in developing countries where they have much more limited to access to treatment. has been the cost effective provision of HIV/AIDS medication and services to the developing world. HIV/AIDS patients take up more than half the hospital beds crowding out care for others. This is achieved by changing the business model of these organisations from a low volume – high margin approach. More than 90% of the 33.Clinton Foundation .bringing cost effective healthcare to the developing world One of the major projects of the Foundation established by former United States President. In the developing world more teachers die of AIDS each year than can be trained. Business insight The statistics on the spread of HIV/AIDS within the developing world are alarming. and aggregating the individual markets within them. These agreements have led to price reductions of between 30 and 60%. Each day more than 6. Pricing agreements have been achieved with eight companies for 40 formulations of antiretrovirals (ARVs) used in the treatment of HIV/AIDS. efficient economies of scale can be created. price volatility in the markets for plant extracts used in the medications have been reduced by up to 70%. Its foundation programme focuses on working with generic pharmaceutical companies to reduce the cost of medication and equipment. Bill Clinton.
Asia and the Pacific have access to more affordable drugs and diagnostics. For instance. In 2007 more than two million people were on treatments purchased under CHAI agreements. This is an increase of 46% in the number of people receiving treatment the previous year. and to strengthen management capacity and capabilities within the health profession. Work is now expanding to include access to diagnostic equipment and malarial medicine as well as strategies to deliver services to children and people in rural areas. Programmes are also underway in eight countries to help governments in policy development. work forces and the health system means that if HIV/AIDS issues are not addressed all other social and economic goals within the developing world will be undermined. References: Clinton Foundation website. South America.More than 70 countries through Africa. work was undertaken in Malawi to help redesign its training of laboratory assistants from a three to a two year programme reducing the time to deploy much needed professionals to rural areas. The impact on local populations. .
Working in partnership with Nottingham City Hospital. The drivers A strong sense of social responsibility is part of Boots heritage. One area of this work has been to develop projects in partnership with the NHS in Nottinghamshire. The charity provides morale-boosting makeovers for women with cancer.400 Boots the Chemists outlets in the UK and Ireland. Nottingham City PCT and New College . The partnership joint funded the UK's first dedicated hospital beauty room at Nottingham City Hospital in 2002. A programme of health initiatives has subsequently been developed by Boots in Nottinghamshire by working in partnership with local Primary Care Trusts (PCTs) and hospital NHS trusts. The aim of its Community Investment Programme is to support and develop initiatives that deliver health promotion messages in the community. This programme began when Boots joined forces with Nottingham City Hospital and the charity Look Good…Feel Better. This commitment is reflected in the company’s values and behaviours and is made explicit in its statement of business purpose. explained Nicki Heathcote. "Our community investment programme is an integral component of this commitment to CSR”. and 300 Boots Opticians. As well as retailing. Boots actions in CSR are underpinned by a strong commitment within the business to support health in the community in a way that contributes to the company’s overarching strategic direction. Boots has international sales and marketing operations and also develops and markets its own brands This case study focuses on the establishment of Boots’ programme of health promotion work in partnership with the National Health Service (NHS) in Nottinghamshire. The initiative's success encouraged Boots and Nottingham City Hospital to widen access to other user groups. Taking action Boots undertakes a variety of CSR activities. These include: • Time for a Treat. helping to restore confidence and stimulate general well-being. both hospital patients and clients from local community groups. It is the UK’s leading health and beauty retailer with more than 1. Communications Manager for the Community Investment Programme. which expands the Look Good…Feel Better concept.Boots The UK’s leading health and beauty retailer has developed an award winning community investment programme that focuses on health promotion The company Boots Group plc is an international business focused on health and beauty. Today.
Here NHS staff had the chance to sample a range of health treats from massage to yoga. Support for a ‘No Sweat’ physical activity pilot in East Lothian for teenage girls. NCN students provide the therapies. The volunteers. The added expertise gained from partnering with charities and the NHS has meant Boots’ staff have had unique learning opportunities. so staff receive a qualification”.com. Sponsorship of the Cot Death Society's First Baby Well-being Day. formed in establishing each of the initiatives. 20. help the business. The programme has received national and local recognition. Examples of such programmes include: • • • • • • A programme of eight Feeling Good days for older people in Edinburgh. 100% of the patients and their partners were positive about the workshops. In their feedback.000 leaflets have been distributed by health workers to parents across the region and a downloadable version is available on the website. New volunteering opportunities in the field of health for Boots’ employees have been developed. Development of a Boots/NHS skills sharing pilot in partnership with The Improvement Network. Time for a Treat days were also offered to NHS staff. They said that they were sleeping better and felt more confident. the initiative aims to make a range of holistic health and beauty treatments available to hospital and wider community client groups.• • • Nottingham (NCN). Another business benefit has been the whole partnership approach. both outside of Nottinghamshire and in settings other than within the NHS. Key findings from Time for a Treat workshops included the participants’ view that their feeling of well-being extended beyond the sessions themselves. winning two national awards for excellence from Business in the Community. “As a result Boots’ staff have acquired new skills and competencies and this approach is often just as good as formalised training. www. Boots is also working in partnership with the Nottingham Skin Cancer Action Group to create fun.bootslearningstore. Most crucially the programme of activity developed in partnership with the NHS gave Boots a springboard from which to develop a broader programme of community activity focusing on public health. many of whom are Boots employees participating in either work time or their own time. The business benefits The programme of health promotion initiatives is at the heart of wider work of the community investment team. Boots is supporting plans to pilot a permanent well-being service for staff at Nottingham City Hospital. provide basic therapeutic massage services to in-patients. which in turn. Internally. educational resources that promote sun safe messages. This has created positive media opportunities to promote Boots and has in turn led to approaches from new community partners. A relaxation day at Wormwood Scrubs Visitors Centre. Following the positive impact of Time for a Treat a volunteer massage service has been established at Nottingham City Hospital. “It’s also great that the volunteering is accredited through the National Schools Associate Programme. Working with the charity Action for Sick Children. an audit of Boots’ staff at their main site in Nottingham revealed another benefit: 80% of staff felt either very positive or positive about the company when they knew of its support to the . have developed organically and some have led to new projects. to sponsor the Dental Playbox project in Scotland.” Nicki Heathcote explained. … Keeping the momentum Independent evaluation is an integral part of all of these projects. The strong partnerships. and all opportunities are mapped against business competencies.
. Why is it CSR? Boots community investment activity is an integral component of the company's commitment to CSR. What next? Boots is building on the best practice established through the programme of activity developed in partnership with the NHS in Nottinghamshire and further initiatives are being developed which further enhance its portfolio of partnerships and initiatives. The programme supports the wider issue of health promotion and social inclusion – key CSR components.community.
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