Raymond Wong PO Box 6163 Hayward, CA 94540-6163 (510) 293-9942 rayw@rayw.

net SUMMARY: A senior level IT professional with over 10 years of System Administration in major versions of Unix (Solaris, Linux, BSD, AIX, HP/UX, Interactive) as well as Windows NT/2000/XP. Also experienced in Network Administration including topology design, router and switch configuration, load balancers and other facets of both large and small installation deployment, including 24x7 operations. Approximately 7 years of hands on technical leadership, delivering IT and Operations solutions to requirements, on time and on budget. Experienced with different requirements of Corporate IT, Service providers and Software Development. TYPICAL DUTIES AND RESPONSIBILITIES: * TCP/IP network services (NIS, DNS, NFS, mail, news, NTP, RADIUS, NAS, SAN, SSL, Samba), Load Balancing, Proxy services, Firewall design, etc. on Cisco, F5, Juniper, Foundry. * Shell Scripting: Perl(including DBI/DBD), Csh, Bourne. * Web technology (HTML, PerlCGI, on Apache, IIS, iPlanet) * Tools (resource monitoring and management, log analysis, process automation including testing and configuration management) development. * Relational Database technologies, including Oracle, Sybase, Informix, Postgres/SQL, MySQL. * Storage, Backups and Data Integrity planning and implementation with most major standards (Veritas, Legato, Amanda, Budtool, database extracts and archives, tar/dump/cpio scripts. Network Appliance, EMC, Engenio, Brocade switches, RAID systems, journaling filesystems, etc) WORK HISTORY: Systems Administrator 3, Production Operations 2005 - present LookSmart, Ltd., San Francisco, California (Leader in Web Search Advertising technology) Was responsible for Data Warehouse/Billing system: * Was primary resource for software updates and upgrades to production distributed computing environment for Data Warehouse/Business Intelligence applications. * Identified architectural shortcomings, specifying, designing and implementing new classes of servers to enhance performance scalability and stability. * Upgraded storage resources, moving from a legacy SAN to a "best practices" NAS and SAN layout, coordinating tasks, resources and scheduling across groups. Shared oncall responsibilities for other production systems: * Provided first response triage and remedy for production Unix systems * Created and enhanced online documentation for the benefit of other Systems Administrators, internal and outsourced NOC personnel. * Worked with SarbOx auditors, determining requirements, designing and implementing data gathering solutions. Senior Systems Administrator 2003 - 2005

UltraDNS, Inc., Brisbane, California (now Neustar) (Leader in Managed DNS and Top Level Internet Domain infrastructure) Was responsible for production servers critical to 20% of internet traffic: * Maintained global network of production systems providing DNS including .org, .uk, as well as enterprise customers. * Delivered new systems on tight schedule with consistency. * Performed audits to identify security risks and other policy issues. * Acted as primary contact with multiple service vendors for both planned and unplanned issues. Technical Advisor and Consultant 2001- Present San Francisco Bay area, California Provided various technical services on temporary and contract basis. * Delivered Network Design and Systems Configuration guidelines. * Implemented prototype and demonstration networks. * Deployed and maintained web and email servers. * Analyzed and Designed Data Integrity solutions. Assignment Highlights: Provided Operations analysis and IT support for an ecom ASP. (Oct 2002 - July 2003) Provided Infrastructure support for a DSL router company. (June 2002 - Oct 2002) * Reverse engineered client (ILEC/ISP) network configurations. * Defined and maintained QA test environment. Determined Security compromise damage for an ISP (Dec 2001 - Jan 2002) * Identified resources being exploited and software used. * Recommended corrective actions to prevent future compromise. Provided Disaster Recovery and Emergency Systems Administration for a Medical Diagnostic Appliance company (Sep 2001 - Nov 2001) * Restored lost infrastructure functionality, including some services on first day of work. * Performed Organizational Needs Analysis and hired replacement. * Provided outline for Disaster recovery planning. Provided Technical Analysis, Systems and Network Administration for a network infrastructure startup (Mar 2001 - Jun 2001) * Solved critical path issues preventing deployment of production client-server system in time for deadlines. * Provided Cost, Scalability and Security analysis. * Drafted Policies and Procedures for Production Operations, including identifying divisions of responsibility and problem escalation paths. Operations Engineer 1999-2001 Postini, Inc., Redwood City, California (now a Google Company) (Email ASP pioneering perimeter security and management services) Principal hire into technical operations group at startup: * Created robust production environment for an email services ASP, on strict time/budget, identifying and implementing needed tools. * Created and maintained enterprise servers for corporate IT. * Successfully integrated customer network authentication technology (RADIUS, POP and custom solutions) into production network. * Successfully moved Corporate HQ in 1 day with simultaneous connectivity for users in both locations, on time and on budget. * Provided Systems/Network Architecture and redundant design for email system able to process over 1 million messages/hour. * transparent load balancing and failover * bandwidth and resource planning * ensuring security and performance * risk identification and contingency planning

* failure detection and recovery, backups requirements * Designed and wrote log rotation and analysis tools to generate reports on email transactions at rate better than 2M messages/hour. Staff Systems Administrator 1998-1999 Infinity A Sungard Company, Mountain View, California (Industry leader in multi-platform Financial Risk Management Solutions) Member of 3 person Global MIS team for worldwide WAN. * Reported directly to Global MIS Director, providing technical analysis and recommendations for IT Strategy, Policy and Procedure. * Was responsible for Internet and Intranet planning and implementation. * Provided Unix Systems Administration Strategy for 800 person company distributed into 4 main and 8 satellite offices. Senior Unix Systems Administrator 1996-1998 Etak, Inc., Menlo Park, California (now TeleAtlas North America) (Pioneer in Digital Mapping and vehicle navigation technology) Was responsible for Enterprise Production and Development Environment. * Managed 300+ machine production and development networks. * Improved MIS response time to trouble calls, initiated followup policy after problem resolution. Systems Analyst 1994-1995 Desktop Support 1992-1994 Wells Fargo Nikko Investment Advisors/Wells Fargo Institutional Trust Company, San Francisco, California (now Barclays Global Investors) (World's largest pension fund manager, with >1% of world investments) Performed various Systems and Network administration duties. * Established TCP/IP network in a previously DECNET environment. * Improved performance and capacity of distributed computing environment by over 40% in less than 3 months, on budget. EDUCATION: Bachelor of Arts - Business (Administration) University of California, Riverside 1992