Glossary ACD (Automatic Call Distributor) - A device or system that distributes incoming calls to a specific group of terminals that

agents use. It is often part of a computer telephony integration (CTI) system. CODEC (Coder/Decoder) - A software library that contains the algorithms necessary to convert an analog signal to and from a digital one. Examples: G.711 G.729 GSM Context - The dialplan is composed of one or more extension contexts. Each extension context is itself simply a collection of extensions. Each extension context in a dialplan has a unique name associated with it. The use of contexts can be used to implement a number of important features, such as security, routing, autoattendant, multilevel menus, authentication, callback, privacy, macros, etc... DAHDI (Digium Asterisk Hardware Device Interface) - A high density kernel telephony interface for PSTN hardware. Dialplan - A dial plan establishes the expected number and pattern of digits for a telephone number. This includes country codes, access codes, area codes and all combinations of digits dialed. For instance, the North American public switched telephone network (PSTN) uses a 10digit dial plan that includes a 3-digit area code and a 7-digit telephone number. Most PBXs support variable-length dial plans that use 3 to 11 digits. Dial plans must comply with the telephone networks to which they connect. E&M (Ear & Mouth) A type of signaling commonly used over T1 and E1 interfaces. Encode - The process of converting an analog signal into a digital signal that can be manipulated easily by a computer. FXO (Foreign Exchange Office) - A device usually found on the customer end that is powered by the channel and can interface into the telephone company's network. Digium makes FXO modules that interface with PSTN lines using FXS signalling in either Loopstart(fxs_ls) or the more common Kewlstart(fxs_ks) modes. FXS (Foreign Exchange Station) - A device usually located on the telephony company's property, a FXS device send power through a channel to a phone on the other end. Digium makes FXS modules that interface with PSTN phones using FXO signalling in either Loopstart(fxo_ls) or the more common Kewlstart(fxo_ks) modes. G.711 - An uncompressed codec that samples a 64kbps channel at 8 bits per sample using pulse code modulation. The Two varients of G.711 are known formally as uLaw and aLaw.

A typical call consumes 64Kbps of voice bandwidth. containing 24 ISDN channels.A compressed speech codec that uses a rate of 13 kbps.Originally a network of fixed-line analog telephone systems.729 reduces the call to 8Kbps (normal IP overhead adds to this number). GSM .729 to replace expensive gateways. The network works in much the same way that the Internet is the network of the world's public IP-based packet-switched networks. The actual number of devices on the line may be greater than the REN limit. Open source .A VOIP protocol designed to be much more NAT friendly. offering practical accessibility to a software's source code.e. Push 1 for sales. PRI (Primary Rate Interface) .A telephone exchange that serves a particular business or office.An approach to the design. The total REN expresses the total loading effect of the equipment on the ringing current generator (FXS).A VOIP Protocol that has both signaling and control and was designed to reduce complexity between media gateways. IAX (Inter-Asterisk eXchange) . The REN of a Digium FXS board is 5 (representing "extension..) MGCP (Media Gateway Control Protocol) .729 codec is an industry standard which allows for stuffing more calls in limited bandwidth to utilize IP voice in more cost effective ways. PSTN (Public Switched Telephone Network) .A VOIP protocol that was deployed early and is widely adopted. the PSTN is now almost entirely digital and includes mobile as well as fixed telephones." i. push 2 for support. G.G.A number which represents the ringer loading effect on a line. as opposed to one that a common carrier or telephone company operates for many businesses or for the general public.729 .323 . Many people are using Asterisk with G. The rest are B channels and used to transport audio. REN (Ringer Equivalency Number) . if their respective individual RENs are less than 1. etc. H. A ringer equivalency number of 1 represents the loading effect of a single traditional telephone set ringing circuit. PBX (Private Branch Exchange) .An automated voice system that allows callers to navigate a phone system and be directed to the correct extension by pressing a series of numbers on a tuch-tone phone. parallelconnected telephones). development.A PRI is a truly digital circuit. Most modern telephones probably will have a REN lower than 1. IVR (Interactive Voice Response) . ..The G.E. and distribution of software. One of these channels is a D channel and used for signaling. (I. IAX currently only transports audio.

Zaptel . TDM (Time Division Multiplexing) . .A signaling protocol. DAHDI is a series of drivers for telephony hardware devices.A processes of splitting one medium into two or more channels by using timed segments to transmit information. Transcode The process of converting a channel with one type of encoding to a different type of encoding in real time.The Zaptel project has been renamed 'DAHDI' as of May 2008.A general method for transporting voice through the internet. VoIP (Voice Over Internet Protocol) .SIP (Session Initiation Protocol) . SIP adoption amongst hardware and software vendors continues to expand. widely used for controlling multimedia communication sessions such as voice and video calls over Internet Protocol (IP).

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