Scribd Logo

Language

Upload

Welcome to Scribd!

  • Help Document

    Uploaded by

    Ravi Kumar
    4K views679 pages
    This document provides an overview of service functions in SAP CRM, including: 1. It describes how item hierarchies can be used to arrange service items and inherit properties like qualification requirements. 2. It explains how products are used in service transactions to represent services, parts, sales items, expenses, and tools. 3. It discusses how counters and readings can track usage or wear and be used for warranty assessments, service planning, and billing based on usage.

    Original Description:

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    4K views679 pages

    Help Document

    Uploaded by

    Ravi Kumar
    This document provides an overview of service functions in SAP CRM, including: 1. It describes how item hierarchies can be used to arrange service items and inherit properties like qualific…
    Full description
    of 679

    Reward Your Curiosity

    Everything you want to read.
    Anytime. Anywhere. Any device.
    No Commitment. Cancel anytime.
    576648e32a3d8b82ca71961b7a986505