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USER’S MANUAL
Part 2

5.8 GHz Cordless Telephone Answering System 5840 with Caller ID/Call Waiting

5840

Please also read Part 1 — Important Product Information
© 2002 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Symbol are trademarks of AT&T Corp., licensed to Advanced American Telephones.

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Visit us at www.telephones.att.com

© 2002 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China. Issue 2AT&T 10/02

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CONTENTS
Parts List................................................ About Caller Identification (Caller ID)...................................... About the Calls Log......................... About Adding Handsets .................. Table/Desk Installation ................... Wall Installation ............................... Spare Battery/ Power Failure Backup ................. Belt Clip ............................................. Headset ............................................ 1 2 2 2 3 5 6 7 7

PHONE BOOK ...................... 41
Store a Number and Name in Phone Book ............................... 41 Keypad Characters ..........................42 Dial a Number in Phone Book..... 43 Edit a Number/Name in Phone Book ............................... 44 Delete a Number/Name in Phone Book ............................... 45

INSTALLATION ....................... 3

CALLER ID OPERATION........... 46
Review Calls Log ........................... 47 Store Record in Phone book..........47 Display Dial.....................................48 Remove Call Records..................... 49

FEATURE SETUP – HANDSET...... 8
Feature Setup Menu ........................ 8 Set Time ........................................... 8 Clock Mode...................................... 9 Sound Select................................... 10 Ringer Volume ............................... 11 Ringer Melody................................ 12 Vibrate Control............................... 13 Low Batt Tone ............................... 14 Range Tone .................................... 15 Keypad Tone.................................. 16 Set Contrast .................................... 17 Language Setting............................ 18

ANSWERING SYSTEM OPERATION AT THE BASE......................... 50
Audible Indicators ......................... 50 Turning Answering System On/Off ........................................ 50 Set the Clock.................................. 50 About Mailboxes .......................... 51 About Announcements.................. 51 Record Your Announcement......... 52 Answering System Feature Setup ... 53 Feature Summary ........................... 54 Listen to, Save & Delete Messages.. 55 Adjust Playback Volume................ 56 Call Screening/Intercept ............... 56 Record Memo................................. 57 Message Window Display ............. 58

FEATURE SETUP – BASE .......... 19
Ringer Volume ............................... Ringer Melody................................ Dial Mode (Tone/Pulse)................ Contrast .......................................... Language ........................................ Make a Call .................................... Answer a Call................................. Volume ........................................... Handset Speakerphone ................. Base Speakerphone ....................... Redial.............................................. Flash/Call Waiting .......................... Mute................................................ Hold................................................ Temporary Tone Dialing ............... Display Screen Messages .............. Handset Icons ................................ Base Icons ...................................... Base Lights ..................................... Tones and What They Mean......... Intercom Calls ................................ Answering Intercom ...................... End Intercom ................................. Answer an Incoming Call While on an Intercom Call................... 19 20 21 22 23 24 24 25 26 27 28 29 30 31 32 33 34 35 35 36 37 38 38 38

TELEPHONE OPERATION ......... 24

ANSWERING SYSTEM OPERATION AT TOUCH TONE PHONE .............. 59
Connect with the Answering System...................... 59 Voice Menu .................................... 59 Remote Access Commands............ 60

BATTERIES ......................... 61
Battery Life ..................................... 61 Battery Indicator ............................ 61 Charge the Handset Battery Pack.. 61 Spare Battery.................................. 62 Replace the Handset Battery Pack ............................... 63

INTERCOM OPERATION .......... 37

IN CASE OF DIFFICULTY ......... 64 DEFAULT SETTINGS............... 70 TECHNICAL SPECIFICATIONS.... 71 INDEX ............................... 72

CONTENTS

BEFORE YOU BEGIN .................. 1

Blind Call Transfer......................... 39 Announced Call Transfer............... 39 Conference Calling ........................ 40

7 5:47 PM Page 1 BEFORE YOU BEGIN Parts List Your box should include: This User’s Manual Quick Start Guide Wallet Card Base unit 5840 Handset NiMH battery pack Power cord Telephone line cord Wall mount adapter 1 BEFORE YOU BEGIN .11.5840_CIB_2ATT 2002.

This product can provide information only if both you and the caller are in areas offering Caller ID service. You may need to change your phone service to use this feature. You may add up to five additional 5800 units (purchased separately) to this phone. and if both telephone companies use compatible equipment. Follow the instructions provided with the additional handset(s) for installation and registration. Contact your phone service provider if: • You have both Caller ID and Call Waiting. it will not appear in the calls log. Caller ID with Call Waiting lets you see who’s calling before you answer the phone. You can use this product with regular Caller ID service. See CALLER ID OPERATION. beginning on page 46. even when you’re on another call. • NOTE: Although you can register up to six handsets. When the memory is full. The most recent call will have the lowest number. About Adding Handsets This product is compatible with the AT&T 5800 Expansion Handset. and you can use this product’s other features without subscribing to either Caller ID or combined Caller ID with Call Waiting service. and they may not be available in all areas. 2 .7 5:47 PM Page 2 About Caller Identification (Caller ID) BEFORE YOU BEGIN This product has a Caller ID with Call Waiting feature that works with service from your local phone service provider.5840_CIB_2ATT 2002. for more details.11. There are fees for Caller ID services. About the Calls Log This phone assigns each incoming call a number from 1 to 50 at the handset. or only Call Waiting service • You don’t subscribe to any Caller ID or Call Waiting services. the oldest call information is deleted to make room for new incoming call information. only four can be used at one time. If you answer a call before call information appears on the screen. but as separate services (you may need combined service) • You have only Caller ID service. 1 to 99 at the base.

Connect the power cord. Standard electrical outlet Modular telephone jack Use only the power cord supplied with this product. CL flashes in the message window. call 1 800 222–3111. television sets or microwave ovens.11. If you need a replacement. cold. dust or moisture. Avoid excessive heat.5840_CIB_2ATT 2002. . 3 INSTALLATION • NOTE: Install this telephone away from electronic equipment. such as personal computers.7 5:47 PM Page 3 INSTALLATION Table/Desk Installation 1 2 Connect the telephone line cord.

c) Replace cover by sliding it on its track up over battery case until it snaps firmly into place. you should hear a dial tone. INSTALLATION a) Remove battery compartment cover by pressing on indentation and sliding downward. • Place the handset in the base. • After the batteries are charged. 4 .11.5840_CIB_2ATT 2002.7 5:47 PM Page 4 3 Install the handset battery. b) Align the contacts and place the battery pack in the battery compartment. lift the handset and press P. Check for dial tone. SKU# 91077. • Charge the battery at least 12 hours. After the first charge. Use only AT&T Battery 2401. the battery will charge in eight hours. 4 5 Charge the handset battery.

5840_CIB_2ATT 2002. Follow Steps 3–5 in “Table/Desktop Installation. Position the mounting bracket as shown (figure b). c) Pull base down on mounting studs until it locks into place. Plug the telephone line cord into a modular wall jack. a) Align holes on base with mounting studs on wall jack. Plug the power cord into an electrical outlet not controlled by a wall switch (figure e). b) Place power cord as shown. align the bracket with the base. call 1 800 222–3111. If you need a replacement.11. Lock the mounting bracket in place (figure d). Feed the telephone line cord through the hole in the center of the mounting bracket (figure b). Use only the power cord supplied with this product. and slide it into the hole on the base as shown (figure c). and mount the base on the wall (figure e).” 2 figure a 3 4 5 figure b 6 figure c 7 figure d figure e 5 INSTALLATION . as shown (figure a).7 5:47 PM Page 5 Wall Installation 1 Connect the power cord and telephone line cord to the underside of the corded base.

7 5:47 PM Page 6 Spare Battery/Power Failure Backup INSTALLATION You can buy a spare handset battery (AT&T Battery 2401.5840_CIB_2ATT 2002. 6 . In the event of a power failure. The spare battery will fully charge in 24 hours. SKU# 91077. a fully charged battery in the spare battery compartment will allow you to make and receive calls from the cordless handset only for up to 21/2 hours.11. sold separately) and keep it charged in the base at all times.

5840_CIB_2ATT 2002. but make sure the plug fits securely. Do not force the connection. For best results use an AT&T 2. a) Slide down into grooves.5 mm headset.11.7 5:47 PM Page 7 Belt Clip You can remove the belt clip from the handset. lift one side with your thumbnail and push back. c) To remove. Plug the headset into the jack located on the left side of the handset (under the small rubber flap).5 mm headset (purchased separately). 7 INSTALLATION . b) Press tabs on belt clip into slots on back of handset to reattach. Headset You can use this telephone hands-free when you install any industry standard 2.

The screen displays the Press current time setting.7 5:47 PM Page 8 FEATURE SETUP – HANDSET Feature Setup Menu Press the softkey under MENU to enter the Feature Setup menu. 1 Press MENU . Select AM/PM . Set Time iii You can choose to set the time manually. or you can allow it to be set automatically with incoming Caller ID information. the handset returns to the idle screen.5840_CIB_2ATT 2002.11. the phone automatically exits the menu to take the call. and use the keypad to change a digit. Press SAVE to save the displayed time. then select to save your choice. NOTE: If you receive an incoming call while in feature setup. OK FEATURE SETUP – HANDSET • • NOTE: If you wait more than 20 seconds without pressing a key. 2 Press until the screen displays CALLS LOG INTERCOM HANDSET SETTINGS SET TIME L OK M 3 4 OK . Use or to choose features. please see ANSWERING SYSTEM OPERATION on page 50 in this manual. Use to move the cursor. • NOTE: To set up the answering system clock. 8 .

11. or you can turn this feature off. 9 FEATURE SETUP – HANDSET You can choose to display the time when the phone is idle at the handset. 2 Press until the screen highlights . The screen displays CLOCK ENABLE ON OK OFF ON 4 5 Press Press OFF OK ON .5840_CIB_2ATT 2002. The default setting is ON. 1 Press MENU . or to save the displayed setting.7 5:47 PM Page 9 Clock Mode INTERCOM HANDSET SETTINGS SET TIME CLOCK MODE iii 3 Press OK L OK M .

you can adjust the quality of the sound.5840_CIB_2ATT 2002. NATURAL – No frequency enhancement. BASS – Low frequency sounds enhanced. • NOTE: This feature is available only on the handset.7 5:47 PM Page 10 Sound Select This telephone uses the latest acoustic receiver design. p MID – Mid-range sounds enhanced. Pressing repeatedly will cycle you through four different responses. 10 . providing you with four different sound quality settings. not on the speakerphone or optional headset. TREBLE – High frequency sounds enhanced.11. • NOTE: The mid-boost setting is hearing-aid compatible. FEATURE SETUP – HANDSET During a call.

• NOTE: Ringer Volume and Vibrate settings are independent. The screen displays .11. OK Press to save the displayed setting. 11 FEATURE SETUP – HANDSET Adjust the volume of the handset ringer. 2 Press OK 3 Press when RINGER VOLUME is highlighted.7 5:48 PM Page 11 Ringer Volume iii 4 5 RINGER VOLUME OK Press or to hear samples of ring volumes. Adjusting Ringer Volume does not affect Vibrate. then until the screen highlights HANDSET SETTINGS. OK . Setting the volume so that no bars show on the graph turns the ringer off. 1 Press MENU .5840_CIB_2ATT 2002.

1 Press MENU . You will hear a confirmation tone.7 5:48 PM Page 12 Ringer Melody FEATURE SETUP – HANDSET The Ringer Melody sets which ringer you hear when you have an outside call.5840_CIB_2ATT 2002. The Ringer Melody default setting is #01. OK Press to save the displayed setting. OK . The screen displays 3 Press iii 4 RINGER #01 L OK M 5 Press or to display desired setting. then until the screen highlights HANDSET SETTINGS. 12 . A sample of the displayed setting is played briefly. OK . there are eight Ringer Melody selections. then 2 Press until the screen highlights RINGER MELODY.11.

1 Press MENU . the handset vibrates when you have an incoming call. The default setting is OFF. then 2 Press until the screen highlights VIBRATE CONTROL. OK . The screen displays 3 Press .7 5:48 PM Page 13 Vibrate Control iii OFF VIBRATE OFF OK ON 4 5 Press Press OFF OK ON . OK . Adjusting Vibrate does not affect Ringer Volume. or to save the displayed setting.11. • NOTE: Vibrate and Ringer Volume settings are independent.5840_CIB_2ATT 2002. 13 FEATURE SETUP – HANDSET When this feature is on. then until the screen highlights HANDSET SETTINGS.

Default setting is ON.11. or you can turn the tone off.5840_CIB_2ATT 2002. then 2 Press until the screen highlights LOW BATT TONE. OK . OK 3 Press The screen displays iii 4 5 Press Press OFF OK LOW BATTERY TONE ON OK OFF ON ON . 14 . then until the screen highlights HANDSET SETTINGS.7 5:48 PM Page 14 Low Batt Tone FEATURE SETUP – HANDSET You can set the handset to sound a tone when battery power is low. or to save the displayed setting. 1 Press MENU .

OK 3 Press The screen displays .11. or you can turn this tone off. OK .7 5:48 PM Page 15 Range Tone iii OFF RANGE TONE ON OK ON 4 5 Press Press OFF OK ON . or to save the displayed setting. 15 FEATURE SETUP – HANDSET You can set the handset to sound a tone when you are approaching the range limit. 1 Press MENU . then 2 Press until the screen highlights RANGE TONE. The default setting is ON. then until the screen highlights HANDSET SETTINGS.5840_CIB_2ATT 2002.

The default setting is ON. OK . OK 3 Press The screen displays iii 4 5 Press Press OFF OK KEYPAD TONE ON OK OFF ON ON . each key press makes a sound. or to save the displayed setting. 1 Press MENU . then 2 Press until the screen highlights KEYPAD TONE.7 5:48 PM Page 16 Keypad Tone FEATURE SETUP – HANDSET When this feature is on.11. 16 .5840_CIB_2ATT 2002. then until the screen highlights HANDSET SETTINGS.

7 5:48 PM Page 17 Set Contrast CONTRAST iii 4 5 OK Press or to increase or decrease contrast. OK Press to save the displayed setting.11. 1 Press MENU . 17 FEATURE SETUP – HANDSET You can adjust the screen contrast for easy viewing. then until the screen highlights HANDSET SETTINGS. then 2 Press until the screen highlights CONTRAST. OK . OK 3 Press The screen displays .5840_CIB_2ATT 2002.

1 Press MENU .7 5:48 PM Page 18 Language Setting FEATURE SETUP – HANDSET You can set each registered handset so the display appears in English. then 2 Press until the screen highlights LANGUAGE.11. 18 . OK . then until the screen highlights HANDSET SETTINGS. OK 3 Press The screen displays iii 4 5 Press language.5840_CIB_2ATT 2002. Spanish or French. OK Press ENGLISH SPANISH FRENCH L OK M to highlight the desired to save the displayed setting. The default setting is ENGLISH.

Use to highlight BASE OK . press to increase volume.5840_CIB_2ATT 2002. SETTINGS.11.7 5:48 PM Page 19 FEATURE SETUP – BASE Ringer Volume Setting the volume so that no bars show on the graph turns the ringer off. OK Press to save the displayed setting. 19 FEATURE SETUP – BASE . 1 Press MENU . Highlight RINGER VOLUME. then press Press to reduce volume. the base will not ring when a call comes in. then press iii L MENU M CALLS LOG BASE SETTINGS DISPLAY BASE-ID L OK M 2 3 4 OK . At the lowest setting.

11.5840_CIB_2ATT 2002. then press OK to highlight BASE . OK Press to save the displayed setting. Use SETTINGS. then press Press or to scroll through eight melodies and hear samples. Highlight RINGER MELODY.7 5:48 PM Page 20 Ringer Melody 1 Press MENU . FEATURE SETUP – BASE iii L MENU M CALLS LOG BASE SETTINGS DISPLAY BASE-ID L OK M 2 3 4 OK . 20 .

Use to highlight BASE OK .11.5840_CIB_2ATT 2002. Highlight TONE/PULSE. then press iii L MENU M CALLS LOG BASE SETTINGS DISPLAY BASE-ID L OK M 2 3 4 OK . SETTINGS. 21 FEATURE SETUP – BASE . 1 Press MENU . you must set the dial mode to PULSE.7 5:48 PM Page 21 Dial Mode (Tone/Pulse) This phone comes set for touch tone dialing. then press Press TONE or PULSE . If you have dial pulse (rotary) service. OK Press to save the displayed setting.

FEATURE SETUP – BASE iii L MENU M CALLS LOG BASE SETTINGS BASE SETTINGS DISPLAY BASE-ID L OK M 2 3 4 OK . OK Press to save the displayed setting. then press OK to highlight BASE .7 5:48 PM Page 22 Contrast 1 Press MENU . 22 . Use SETTINGS. Highlight CONTRAST.5840_CIB_2ATT 2002. then press Press or to decrease or increase screen contrast.11.

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Language
1 Press MENU . Use SETTINGS, then press
OK

to highlight BASE .

iii
L

MENU

M

CALLS LOG BASE SETTINGS DISPLAY BASE-ID
L

OK

M

2 3 4

OK . Highlight LANGUAGE then press Press or to highlight desired language. OK Press to save the displayed setting.

23

FEATURE SETUP – BASE

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TELEPHONE OPERATION
Make a Call
At the Handset
1 Press P, then dial the number — OR — Dial the number, then press P. To end the call, press O or place the handset in the base.

TELEPHONE OPERATION

2

Answer a Call

j

p

At the Handset
1 2 Press P to answer a call. To end the call, press O or place the handset in the base. Press K to answer a call. To end the call, press K again.

At the Base
1 2

m

5840

24

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Volume
Handset
You can adjust the volume of what you hear through the handset during a conversation by pressing + or on the right side of the handset. You will hear a special tone when you reach the highest or lowest setting.

Base Speaker
Press VOLUME + or VOLUME - to adjust the base speaker volume while on a call. You will hear a special tone when you reach the highest or lowest setting.

l j
5840

25

TELEPHONE OPERATION

you will flash the call and switch to the handset earpiece. then dial the number — OR — Dial the number. Answer a Call 1 2 Switch Between Handset and Speakerphone While on a call you can press K to switch to speakerphone. press O — OR — Place the handset in the base. While on a speakerphone call. Make a Call j j p 1 2 Press K. Stand the handset on a flat surface (not in the base) and continue your conversation. then press K. press O — OR — Place the handset in the base. To end the call. you can use the phone hands-free. To end the call.5840_CIB_2ATT 2002.11. Press K to answer a call. TELEPHONE OPERATION • NOTE: For best performance. press K to return to the handset. • NOTE: If you press P while you are on the speakerphone. use the handset speakerphone in a quiet location with the handset facing you from no more than four feet away. 26 .7 5:48 PM Page 26 Handset Speakerphone When the handset speakerphone is activated.

For example: 5551212 15551212 9085551212 19085551212 Then. press K or DIAL to dial the displayed number. Press K to dial the displayed number — OR — Choose a new dialing option (see below). The number of dialing options (up to four) available for each call displayed depends on the format of the original call. then until the screen highlights CALLS LOG.5840_CIB_2ATT 2002. 2 Use or to highlight the number the way you want to dial it. Make a Call 2 3 m 1 Dialing Options While a call record is displayed. press K again. 5840 iii Answer a Call 1 2 Press K to answer a call. OK . then select OPT# .11. To end the call. 27 TELEPHONE OPERATION 1 Press MENU . press CID . . or to make calls from the Caller ID log. then Press or to select the Caller ID record you want to dial.7 5:48 PM Page 27 Base Speakerphone You can use the base speakerphone to answer calls.

1 Press REDIAL then press or to scroll through the numbers in redial memory. Press SELECT .7 5:49 PM Page 28 Redial The last ten phone numbers dialed at the handset are stored in redial memory. Press SAVE .11. Press P or K to dial the highlighted number. then press SAVE . Press or until the screen displays the number you want to dial. Press O to end the call. Press ERASE .5840_CIB_2ATT 2002. Press or until the screen displays the number you want to delete. The screen displays ENTRY HAS BEEN SAVED! and gives a confirmation tone. You will hear a confirmation tone. then press SELECT . Using the chart on page 42. The screen displays ENTER NAME. enter the name associated with the redial number. Press REDIAL . Press REDIAL . TELEPHONE OPERATION 2 3 j i p j p j Save a Redial Number 1 2 3 4 Delete a Redial Number 1 2 3 4 28 .

7 5:49 PM Page 29 Flash/Call Waiting If you subscribe to Call Waiting service with your local telephone service provider. Base 1 2 Press F to connect to the new call when you receive a call-waiting signal. Press F again to return to the original call. k NOTE: Use P/F to • company subscriber services.access other phone as described by your provider. Press P/F again to return to the original call.11. NOTE: Use F company • subscriber services.to access other phone provider. you can answer a new incoming call without losing your current call.5840_CIB_2ATT 2002. as described by your 5840 i 29 TELEPHONE OPERATION Handset . 1 2 Press P/F to connect to the new call when you receive a call-waiting signal.

Base Press M on the base to prevent the other party from hearing you. Press M again to return to two-way conversation. the screen displays MICROPHONE MUTED. The other party will be unable to hear anything on your end. The screen displays TELEPHONE OPERATION o 2 MICROPHONE MUTED To return to two-way conversation.7 5:49 PM Page 30 Mute Handset 1 During a telephone conversation. press MUTE again. m 5840 30 .5840_CIB_2ATT 2002. mute the handset microphone by pressing MUTE .11.

Base 1 2 While on a call. the handset will ring to remind you there’s a call on hold. You can now use the intercom if you wish (see page 37). If you do not answer the ring. . the screen displays CALL ON HOLD. then return to the clock display with H on top of the screen. You can now use the intercom if you wish (see page 37). press P again. i i i 31 TELEPHONE OPERATION NOTE: When a call is on hold. press P again.11. press HOLD .5840_CIB_2ATT 2002. this message will be displayed for five seconds. To return to the call. 1 2 While on a call. If the clock feature is on.7 5:49 PM Page 31 Hold Handset • j i After five minutes. press HOLD . To return to the call. the call will be disconnected.

11. 3 After you hang up.5840_CIB_2ATT 2002. Keys pressed after this send touch tone signals. you can change from dial pulse to touch tone dialing during a call.7 5:49 PM Page 32 Temporary Tone Dialing If you have dial pulse (rotary) service. TELEPHONE OPERATION j 32 . and wait until it is connected. 2 Press t. 1 Make the call. the phone automatically returns to dial pulse (rotary) service.

The base refuses to accept the handset. The number of distinct unanswered calls with Caller ID which have not been viewed in the calls log. if the base is using the line. Another phone on this line is in use. Both this phone and another phone on this line are in use. the handsets will all show this message.11. Once an intercom call is underway. for example HANDSET 2. INTERCOM FROM [PARTY NAME] You have an incoming call from [PARTY NAME]. Another device of the phone system is using the telephone line. A call on hold has been on hold for five minutes. pick up the call again. The handset has finished SEARCHING FOR BASE and has made the link. The handset battery is low.5840_CIB_2ATT 2002. LOW BATTERY EXTENSION IN USE PARALLEL SET IN USE SEARCHING FOR BASE REJECTED BY BASE FOUND BASE LINE IN USE [XX] NEW CALLS CALL ON HOLD RINGBACK! CHECK AC POWER 33 TELEPHONE OPERATION . either because it is in use by six handsets. check that the base is properly plugged into a working electrical outlet.7 5:49 PM Page 33 DISPLAY SCREEN MESSAGES SCREEN DISPLAYS: WHEN: INCOMING OUTSIDE CALL You have an incoming phone call (without Caller ID). the handsets will show the icons of the participating parties. the base will show INTERCOM CALL. for example. or the handset registrations on the base have been deleted. The handset is out of range. The base is being powered by the spare battery rather than by AC from a wall outlet.

12 indicates that Handset 1 and Handset 2 are on an outside call. Hold indicator On steadily when the line is on hold. Handset indicator Number is displayed to show which handset is in use. Medium. Flashes when a low battery condition is detected.11.5840_CIB_2ATT 2002. 02 indicates that the Base and Handset 2 are on an intercom call. and Full) when Handset battery is charging. from Full ( ) to Empty ( ). TELEPHONE OPERATION E Enhanced Mode indicator On steadily when active handset is in Enhanced mode. or searching for the base unit. Battery indicator When the handset is removed from the charger. For example. Ringer Off indicator is displayed when the ringer is turned off. this lets you know the level of charge in the battery pack.7 5:49 PM Page 34 HANDSET ICONS THIS ICON: INDICATES Line In Use indicator On steadily with no number next to it when another phone on this line is in use. On steadily with one or more numbers next to it. indicating which extensions are using the line. The handset will enter Enhanced mode automatically when in an area with interference. Intercom indicator On steadily with the extension numbers currently on an intercom call. Cycles (Low. For example. Handset Registration indicator R is displayed when a handset is either not registered. Mute indicator On steadily when the handset microphone is muted. M H R 0–6 34 .

BASE LIGHTS LIGHT IN USE IN USE SPEAKER SPEAKER ON/OFF ON/OFF CHARGING PLAY/STOP PLAY/STOP PLAY/STOP STATUS: on flashing on flashing on off on flashing on off INDICATES: Handset or base is on a call Extension is in use Speakerphone is in use HOLD function is activated Answering system is on Answering system is off Handset is in the base charging New messages in this mailbox Old or reviewed messages in this mailbox No messages in this mailbox 35 TELEPHONE OPERATION . Battery indicator Cycles (Low. Medium. and Full) when a battery pack is charging in the spare battery compartment.5840_CIB_2ATT 2002.11.7 5:49 PM Page 35 BASE ICONS THIS ICON: INDICATES Ringer Off indicator is displayed when the ringer is turned off.

7 5:49 PM Page 36 TONES AND WHAT THEY MEAN TONE: Three quick beeps INDICATES: Battery charge is low Handset registration is complete — OR — A programming command is successfully completed Indicates an error in programming — OR — Handset is out of range of the base TELEPHONE OPERATION One beep One long beep 36 .11.5840_CIB_2ATT 2002.

then press 37 INTERCOM OPERATION 1 2 Press I on the base. OK . Press until the desired handset is OK . then press iii From Handset to Base/Handset(s) 1 2 3 Press MENU . then press until INTERCOM is highlighted. then press .5840_CIB_2ATT 2002. then press until INTERCOM is highlighted.11. OK . press From Handset to Handset 1 2 3 Press MENU . you can make intercom calls between handsets. then OK . Press until GLOBAL PAGE is highlighted. Press Press until GLOBAL PAGE is highlighted OK . then press until INTERCOM is highlighted.7 5:49 PM Page 37 INTERCOM OPERATION Intercom Calls If you have more than one handset (AT&T 5800. Press Press until BASE is highlighted. highlighted. Press Press until the desired handset is OK . purchased separately) registered with your 5840 base. OK . then press From Handset to Base 1 2 3 Press MENU . highlighted. j iii From Base to All Handsets From Base to Selected Handset 1 2 Press I on the base. OK .

automatically answered. k o Answer an Incoming Call While on an Intercom Call If an incoming call is received while you are using the intercom. press O. INTERCOM OPERATION End Intercom At handset. you will hear a beep and the screen will display call information as usual for 15 seconds. j To answer the incoming call. press K. press P on either handset or K on the base. press P.7 5:49 PM Page 38 Answering Intercom At handset. At base.5840_CIB_2ATT 2002. At base.11. p 5840 38 .

Press O on the handset or K on the base to end the call. OK press to transfer the call. From the Handset 2 k o i j p j j iii From the Base 1 2 Press I or XFER .7 5:49 PM Page 39 Blind Call Transfer If you have installed additional AT&T 5800 handsets (purchased separately) with your 5840 telephone. then use to highlight where you want the call transferred. Announced Call Transfer 1 2 3 4 5 6 Press HOLD to put the call on hold. . announce the caller. Press MENU . p 5840 39 INTERCOM OPERATION 1 Press XFER . then use to highlight where you want the call transferred.5840_CIB_2ATT 2002. then use to highlight INTERCOM. When the desired destination is highlighted. Press • NOTE: An unanswered call will ring back to the originating handset or base if not answered within 30 seconds. then use Press to highlight OK call destination. Press P (on the receiving handset) or K on the base to pick up the call on hold. then press again. OK . OK . you can transfer a call from one handset to another.11. When the handset or base answers.

5840_CIB_2ATT 2002. press P to add the held call to the conference call. you can connect a second handset to the call by pressing P on the second handset — OR — If you are on a call and have a second call on hold. INTERCOM OPERATION 2 j p 40 .11.7 5:49 PM Page 40 Conference Calling 1 If one handset is already on a call. Disconnect either or both handsets by pressing O.

The screen displays the number you enter. The screen displays ENTRY HAS BEEN STORED! PAUSE MENU MEM 41 PHONE BOOK Enter the number you want to store. Store a Number and Name in Phone Book 1 k o i p 2 Press MEM 555 0123 PAUSE MENU MEM . to clear the screen.11.5840_CIB_2ATT 2002. Each number can be up to 32 digits long and each name can be up to 16 characters. To delete a digit. Press SAVE . The screen displays ENTER NAME CLEAR SAVE 3 Use the keypad and the chart on page 42 to enter the name ENTER NAME OFFICE_ CLEAR SAVE 4 To add a space. To delete a character press CLEAR .7 5:49 PM Page 41 PHONE BOOK This telephone can store up to 50 telephone numbers and names. . press . press and hold O/C. press O/C.

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Page 42

Keypad Characters
Dial Key
1

1
& A D G J M P T W 0

2
’ B E H K N Q U X

3
, C F I L O R V Y

Presses 4 5
. a d g j m S t Z 1 b e h k n p u w

6

7

8

9

PHONE BOOK

2 3 4 5 6 7 8 9 0 * #

c f i l o q v x

2 3 4 5 6 r 8 y z 9 s 7

*
#

42

5840_CIB_2ATT

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5:49 PM

Page 43

Dial a Number in Phone Book
1 Press
MEM

. The screen displays

L

FIND

M

2

k o i j
j

Press or to scroll through memory in alphabetical order — OR — Enter the first letter of a name (then or , if necessary) to display the name you’re searching for

GEORGE 555-0123
L

EDIT

M

3

— OR — Press FIND , then enter the first few letters of the name you’re searching for and press FIND again. Press P or K to dial the displayed number.

43

PHONE BOOK

5840_CIB_2ATT

2002.11.7

5:49 PM

Page 44

Edit a Number/Name in Phone Book
1 Press
MEM

. The screen displays

L

FIND

M

PHONE BOOK

2

iii

Press or to scroll through memory in alphabetical order — OR — Enter the first letter of a name (then or , if necessary) to display the name you’re searching for

GEORGE 555-0123
L

EDIT

M

3

— OR — Press FIND , then enter the first few letters of the name you’re searching for and press FIND again. Press EDIT twice. The handset displays

GEORGE 555-0123
NAME NUMBER

4 5

6

Press NAME or NUMBER , depending on which you want to edit. Press to move the cursor to the character or digit you want to edit, then enter the corrections as needed. Press MORE or BACK to toggle between functions if necessary. Press SAVE to save changes. The screen will display the updated entry. — OR — Press O to exit without saving.

44

5840_CIB_2ATT 2002. without deleting. The screen displays ARE YOU SURE? NO YES 6 To delete all records. Press EDIT . The handset displays GEORGE 555-0123 DEL EDIT 4 Press DEL .11. then enter the first few letters of the name you’re searching for and press FIND again.7 5:49 PM Page 45 Delete a Number/Name in Phone Book 1 Press MEM . The screen displays GEORGE 555-0123 THIS ALL 5 To delete only the displayed name and number. The screen displays L FIND M 2 iii Press or to scroll through memory in alphabetical order — OR — Enter the first letter of a name (then or . press THIS — OR — To delete all records. To exit 45 PHONE BOOK . if necessary) to display the name you’re searching for GEORGE 555-0123 L EDIT M 3 — OR — Press FIND . press ALL . press YES NO . press .

5 NEW CALLS 46 . if you answer a call on Handset 2. this phone stores all incoming calls (up to 50 at the handset. Calls are automatically stored in the order they are received. up to 99 at the base) with valid Caller ID information in the calls log.7 5:49 PM Page 46 CALLER ID OPERATION If you subscribe to Caller ID service with your local phone service provider. time and date information can all be stored. but the base and other handsets will. number. If Caller ID information has been received you can see a summary of the calls log on the idle screen. After you review all new call records. The calls log number appears next to the phone number on the screen display. with call “1” stored as the most recent call. Name. For example.11. the NEW CALLS indicator will go off.5840_CIB_2ATT 2002. it will not consider that call information as new. CALLER ID OPERATION JOHNSON THOMAS 9085550123 10:30P Oct12 • NOTE: The number of new calls displayed on each handset and the base may not be the same. if they are sent with the call.

For example: 555-1212 1-555-1212 908-555-1212 1-908-555-1212 Press SAVE .7 5:49 PM Page 47 Review Calls Log 1 OK . The screen Press MENU .5840_CIB_2ATT 2002. or to scroll through call Store Record in Phone Book p 2 3 While the call information is displayed. For example: 555-1212 1-555-1212 908-555-1212 1-908-555-1212 — OR — While the call information is displayed. then press displays the most recent call in the calls log. The screen displays ENTRY HAS BEEN STORED. press CID . then use # to scroll through dialing options. 47 CALLER ID OPERATION . JOHNSON THOMAS 9085550123 10:30P Oct12 #01 L CID M 2 iii 1 Press records. if you want to change the format. then press CID .11. press # to scroll through dialing options if you want to change the format.

Dialing Options CALLER ID OPERATION i While a call record is displayed. press CID . 2 Use or to highlight the number the way you want to dial it. iii Press P or K to dial the displayed number.11. For example: 5551212 15551212 9085551212 19085551212 Press K.7 5:50 PM Page 48 Display Dial While you are reviewing the calls log. P or DIAL to dial the displayed number. 1 48 . you can dial a number displayed on the screen. You can change the format of the number using “Dialing Options” below.5840_CIB_2ATT 2002. then select OPT# . The number of dialing options (up to four) available for each call displayed depends on the format of the original call.

then press DEL .5840_CIB_2ATT 2002. then press Press CID . OK .7 5:50 PM Page 49 Remove Call Records Removing a Specific Call Record 1 2 OK . The screen displays the most recent call record. 49 CALLER ID OPERATION JOHNSON THOMAS 9085550123 10:30P Oct25 #06 . then press Press or to scroll through call records until the call you want to delete is displayed. Press MENU . The screen JOHNSON THOMAS 9085550123 10:30P Oct25 #06 THIS ALL 4 Press THIS . Press MENU . The call record is deleted and you hear a confirmation tone. Removing All Records 1 2 iii m m m 3 Press ALL JOHNSON THOMAS 9085550123 10:30P Oct25 #01 THIS ALL . The screen displays ARE YOU SURE? NO YES 4 Press press YES NO to delete all call records or to exit without deleting.11. then press . iii 3 Press CID displays L CID DEL M .

n 3 4 5 p 6 NOTE: and hold c • advanceYou can presssetting by tens.5840_CIB_2ATT 2002.” Press t.11. The system announces the clock setting. then press t. j ANSWERING SYSTEM OPERATION Turn Answering System On/Off Press O to turn the system on or off. The system announces the current clock setting. Press c until the system announces the correct hour. then announces “To change clock. you will hear “Machine on” and the ON/OFF light will be lit. Set the Clock 1 2 Make sure the answering system is on. Press c until the system announces the correct day. it works using the default setting and pre-recorded outgoing announcements. Press c until the system announces the correct minutes. press t. If you turn the system on.7 5:50 PM Page 50 ANSWERING SYSTEM OPERATION Audible Indicators AT THE BASE This system gives you voice prompts for feature operations and voice confirmations when you press a button or complete an operation. to the minutes 50 . When the system is turned on. then press t. then press t. Press t.

Please leave a message after the tone.” By setting Announce Only to on or off. The normal answering pre-recorded announcement says: “Hello. If you choose not to record an announcement. . the system answers with a pre-recorded announcement. See “Change announce only” on page 54 to change your announcement selection. Use Announce Only when you want to give information to callers without accepting messages. you decide which announcement your callers will hear when the system answers a call (the system comes set for normal answering.11. About Announcements • • • • • 51 ANSWERING SYSTEM OPERATION You can record up to two different announcements — one for normal answering and one for when you’ve set the system to play the announcement only. with Announce Only turned off). or 3. 2.” The Announce Only pre-recorded announcement says: “We’re sorry. Use normal answering when you want the system to record callers’ messages.7 5:50 PM Page 51 About Mailboxes This answering system has three voice mailboxes.5840_CIB_2ATT 2002. All other messages will be recorded in Mailbox 1. messages to this number cannot be accepted. Callers using a touch tone phone can select the mailbox in which their messages will be recorded by pressing 1.

or 3 to leave a message in the appropriate mailbox. be sure to tell callers in your announcement to press 1. The system will use the pre-recorded announcement until you record a new one.11. review your announcement at any time: 1 Press U until you hear “Change announcement. The system plays back your recorded message. delete your announcement: Press D during announcement playback. speak toward the base to record an announcement up to 90 seconds long. After you hear “Now recording” followed by a beep. 2.7 5:50 PM Page 52 Record Your Announcement • NOTE: If you have assigned different mailboxes to different people.” Press r.5840_CIB_2ATT 2002. ANSWERING SYSTEM OPERATION l j o 3 To To m m m 52 .” 2 Press any PLAY/STOP button. 1 2 Press U until you hear “Change announcement. Press any PLAY/STOP button to stop recording.

11. 4 Press U to move on to the next feature or press a PLAY/STOP button to exit Feature Setup. Refer to the Feature Summary chart on page 54 for a description of the features and your choices. 3 Press c to hear the feature’s settings. 2 Press and release U until you hear the system announce the feature you want to set.5840_CIB_2ATT 2002. 1 Make sure the answering system is on. j p m m m 53 ANSWERING SYSTEM OPERATION . or you can set up a feature and then move on to set up another feature.7 5:50 PM Page 53 Answering System Feature Setup You can set up one feature at a time.

5840_CIB_2ATT 2002.11. you will not hear incoming messages as the caller leaves them. 54 . DESCRIPTION/DIRECTIONS: Set the remote access code you will use to access features and functions of the answering system from a touch tone phone. When Message Alert is turned on. the base beeps once every 10 seconds when new messages have been received. callers hear your announcement. Choose how many times the phone will ring before the system answers a call. When you turn Call Screening off. When you turn Announce Only on. With Toll Saver active. The code can be changed to any two-digit number from 40–99. the system answers after two rings when you have new messages and after four rings when you have no new messages.7 5:50 PM Page 54 FEATURE SUMMARY SYSTEM ANNOUNCES: “Change remote access code” 50 * Default settings indicated by *. but cannot leave a message. ANSWERING SYSTEM OPERATION “Change message alert” Off * On “Change announce only” Off * On “Change call screening” On * Off “Change number of rings” 2 4* 6 Toll Saver • NOTE: Exit Feature Setup at any time by pressing a PLAY/STOP button.

After playing the last message in a mailbox. Delete Messages • • Press D to delete the message that’s playing. deleted messages cannot be recovered. and can store approximately 15 minutes of messages. o Play Messages Press a PLAY/STOP button to play messages in a mailbox.11. memos.7 5:50 PM Page 55 Listen to. While the message plays. To delete all messages in a mailbox. press D. • 55 ANSWERING SYSTEM OPERATION . You cannot delete a message until it’s been reviewed. and announcements (up to a maximum of 99 messages).5840_CIB_2ATT 2002. Save & Delete Messages m m m The system automatically saves your messages until you delete them. the system announces the day and time it was received. it announces the remaining time. then the appropriate PLAY/STOP button. the message window displays the number of the message. Before playing a message. the system announces “End of messages. Press again to stop playback.” If the system has less than five minutes of recording time left.

7 5:50 PM Page 56 l j 5840 Press VOLUME + or VOLUME .11. Adjust Playback Volume ANSWERING SYSTEM OPERATION Call Screening/Intercept 1 Make sure the answering system and call screening are ON. 2 3 k 56 .5840_CIB_2ATT 2002. If you pick up an extension phone during the announcement and the announcement does not stop right away. and set the message playback volume control above level 1 so you can hear the caller’s message. press P on the handset. If you decide to take the call.to adjust the base speaker volume while playing back messages. press and release the telephone switchhook at the extension.

11. 1 Press and release r. 3 To stop recording. m m m 57 ANSWERING SYSTEM OPERATION l .5840_CIB_2ATT 2002. press the PLAY/STOP button again. speak toward the microphone. 2 Press a PLAY/STOP button to select a mailbox for the memo. The message window displays the length of your memo. After the beep.7 5:50 PM Page 57 Record a Memo You can record a memo up to four minutes long to store as an incoming message.

Memory is full. steadily for one second CL ↔ normal display –– – –. steadily for one second 40 – 99 A ON or OF. or current message number during message playback.is pressed Current Remote Access Code (40–99) while setting Announce Only mode Displayed when any setting is changed from on or off Clock needs to be set System is answering a call or is in remote operation System is in programming mode or initializing 0 1 – 98 ANSWERING SYSTEM OPERATION 0 – 99 ↔ F Counting 1 to 99 99. flashing 58 . flashing 1 – 8.11.7 5:50 PM Page 58 MESSAGE WINDOW DISPLAY WINDOW DISPLAYS: WHEN: No messages in any mailbox Total number of messages in all mailboxes.5840_CIB_2ATT 2002. or total number of messages is 99 Duration of announcement or memo recording (maximum announcement length is 90 seconds) Length of recording is more than 99 seconds Indicates volume level selected when VOLUME + or VOLUME .

3 Enter a remote command (see “Remote Access Commands” on page 60).7 5:50 PM Page 59 ANSWERING SYSTEM OPERATION Connect with the Answering System AT TOUCH TONE PHONE Voice Menu The system has voice prompts to help you with remote operation. 59 ANSWERING SYSTEM OPERATION You can access many features of this system remotely from a touch tone phone.5840_CIB_2ATT 2002.11. . The system beeps once and then announces the number of new messages. enter your Remote Access Code (preset to 50). 1 Dial your telephone number. Press * 5 to hear the menu while remotely connected to the answering system. 4 Press * 0 to exit remote operation. 2 When the system answers.

Hang up. When system is off. Press # 4 while message is playing. Press # 9 while message is playing. Press * 8. “Machine off. The system plays new messages. press # 5 to exit. Press # 6 while message is playing. each press advances another message. speak after beep. Press * 0. each press backs up another message. then beeps. the system plays old messages. system plays announcement. Press # 5. Press # 0. System plays back announcement. the voice menu will be announced. record announcement. the remote access call will automatically end.11. . If there are no new messages. then mailbox number where you want memo recorded. the system announces. 2.7 5:50 PM Page 60 REMOTE ACCESS COMMANDS FUNCTION: Play messages in a mailbox COMMAND: Press #. or 3). if no key is pressed within 20 seconds. it answers after 10 rings and announces. After the voice menu announcement.” Press # 0 again to turn the system back on. after beep. Press # 7.5840_CIB_2ATT 2002. then enter the appropriate mailbox number(1.” Enter your remote access code. Repeat a message ANSWERING SYSTEM OPERATION Skip a message Stop Save messages Delete message Review announcement Record announcement Record memo End remote access call Turn system off Turn system on • 60 NOTE: If no key is pressed within 10 seconds of entering remote access code.“Please enter your remote access code. Press * 7. press # 5 to stop.

an empty battery icon ( ) will flash on the screen. the handset will turn off automatically when there is no longer sufficient power. • • • • NOTE: Monitor the battery icon to make sure your battery is sufficiently charged. the battery should be replaced. .7 5:50 PM Page 61 BATTERIES Battery Life A fully charged battery provides an average talk time of about eight hours. or standby time of five days. Part 1. • NOTE: Talk time and standby time may vary depending on operating conditions. and the screen will display LOW BATTERY. Charge the Handset Battery Pack After a low battery indicator. CAUTION: Charge the battery provided with or identified for use with this product only in accordance with the instructions and limitations specified in the User’s Manual. SKU# 91077. The battery pack is typically charged in eight hours. even after eight hours of charging. the handset battery needs to be charged. 61 BATTERIES Ten to fifteen minutes before the battery charge indictor gets too low to operate the handset.5840_CIB_2ATT 2002. Battery Indicator If you continue to use the handset without charging the battery or replacing it (you can purchase a spare battery separately). you’ll hear three short tones.11. Place the handset in the base so the CHARGING light goes on. Use only AT&T Battery 2401. If you repeatedly get a low battery indicator.

sold separately) and keep it charged in the base at all times. SKU# 91077. BATTERIES 62 . The spare battery will fully charge in 24 hours. a fully charged battery in the spare battery compartment will allow you to make and receive calls from the cordless handset only for up to 2 1/2 hours.5840_CIB_2ATT 2002.7 5:50 PM Page 62 Spare Battery You can buy a spare handset battery (AT&T Battery 2401.11. In the event of a power failure.

Use only AT&T Battery 2401. • Charge the battery for at least 12 hours. the battery will charge in eight hours. After the first charge. a) Remove battery compartment cover by pressing on indentation and sliding downward. SKU# 91077. Charge the handset battery. c) Replace cover by sliding it on its track up over battery case until it snaps firmly into place.5840_CIB_2ATT 2002. • Place the handset in the base. b) Align the contacts and place the battery pack in the battery compartment.11.7 5:50 PM Page 63 Replace the Handset Battery Pack 1 2 Install the handset battery. 63 BATTERIES .

PHONE PROBLEM SOLUTION If the phone does not • Make sure the power cord is plugged work at all. You might be out of range. If the above suggestions do not solve the problem. For Customer Service. try re-initializing the handset and base (see “To re-initialize the handset and base” on page 65). • Make sure the battery pack is installed correctly. follow the directions “To re-initialize the handset and base” on page 65.11. disconnect the phone and try another phone in the same jack. If you still do not hear a dial tone. • Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack. If there is no dial tone on that phone either. Move closer to the base and try again.5840_CIB_2ATT 2002. the problem is probably in your wiring or local service. IN CASE OF DIFFICULTY PROBLEM SOLUTION If you have no dial tone: Check all the previous suggestions.att. try the suggestions below. check these into the base and an electrical outlet items first: not controlled by a wall switch.7 5:50 PM Page 64 IN CASE OF DIFFICULTY If you have difficulty operating this phone.com or call 1 800 222–3111.telephones. visit our website at www. Please retain your receipt as your proof of purchase. PH 64 . PROBLEM If you hear a long tone when you try to use the handset: SOLUTION • The handset and base are not communicating properly. • If moving closer to the base does not help.

Try moving the appliance or the base to another outlet. • Household appliances plugged into the same circuit as the base can sometimes cause interference. 65 IN CASE OF DIFFICULTY PROBLEM SOLUTION . Move away from appliances while using the handset. 5 Insert the handset battery pack.7 5:50 PM Page 65 PHONE PROBLEM To re-initialize the handset and base: SOLUTION 1 Disconnect the power to the base. 4 Wait at least 15 seconds. preferably on an upper floor. 3 Remove the handset battery pack.5840_CIB_2ATT 2002. televisions.11. 2 Remove spare battery pack (if installed). 6 Connect the power to the base. computers. • Using the handset near household appliances (microwaves. etc. • The layout of your home or office may be limiting the operating range.) can sometimes cause interference. If you hear noise or interference when using the phone: • You may be out of range. Try moving the base to another location. stereos. Move closer to the base.

• Make sure the telephone line cord is connected firmly to the base and the telephone jack. Follow the instructions under “Dial Mode (TONE/PULSE)” in the FEATURE SETUP MENU – BASE section of this manual. follow the directions under “Temporary Tone Dialing” in the TELEPHONE OPERATION section of this manual. • If you have touch tone service and you hear clicks while you are dialing. Follow the instructions under “Dial Mode (TONE/PULSE)” in the FEATURE SETUP section of this manual. IN CASE OF DIFFICULTY PROBLEM If your telephone misdials: SOLUTION • If you have dial pulse (rotary) service. • You might be too far from the base. you’ll need to set the dial method to PULSE. Try unplugging some of them. • You might have too many extension phones on your telephone line to allow all of them to ring. • Make sure the AC adapter is plugged firmly into an electrical outlet not controlled by a wall switch.7 5:50 PM Page 66 PHONE PROBLEM If the phone does not ring when you receive a call: SOLUTION • Make sure the ringer is on.11.5840_CIB_2ATT 2002. PROBLEM If you are unable to operate special telephone services or other equipment requiring touch tone signals: SOLUTION If you have dial pulse (rotary) service. move closer. 66 . you’ll need to set the dial method to PULSE.

5840_CIB_2ATT 2002.11. 67 IN CASE OF DIFFICULTY PROBLEM SOLUTION . • Make sure the battery is charged. • Caller ID service might not work when the phone is connected to a Private Branch Exchange (PBX). • Make sure the battery is charged. If the caller’s name or phone number is not displayed during Call Waiting: • You should call your service provider to confirm that you subscribe to combined Caller ID with Call Waiting service. • Caller ID information received during Call Waiting is displayed only on the handset that is in use.7 5:50 PM Page 67 CALLER ID PROBLEM If the caller’s name or phone number is not displayed: SOLUTION • Make sure you subscribe to Caller ID service from your local telephone company.

part of it may be lost when the system disconnects the call after four minutes. 68 .5840_CIB_2ATT 2002. the number of rings changes to two when you have new messages waiting.11. the system answers after 10 rings. • If the system’s memory becomes full during a message. IN CASE OF DIFFICULTY PROBLEM If you have difficulty hearing messages: SOLUTION Check the volume setting. the system stops recording and disconnects the call.7 5:50 PM Page 68 ANSWERING SYSTEM PROBLEM If messages are incomplete: SOLUTION • If a caller leaves a very long message. • If the caller pauses for more than seven seconds. • If the memory is full or the system is off. • In some cases. PROBLEM If callers are unable to leave messages in Mailbox 2 or 3: SOLUTION Make sure caller is dialing from a touch tone phone. PROBLEM SOLUTION If the system does not • Make sure that the answering system answer after the correct is on. number of rings: • If Toll Saver is on. the system may be affected by the ringing system used by the local telephone company. the system stops recording and disconnects the call.

etc.11. If you hear clicks instead.) while you are recording.7 5:50 PM Page 69 ANSWERING SYSTEM PROBLEM If CL appears in the message window: SOLUTION You need to reset the clock. • Make sure there is no “background” noise (TV. you should hear tones. about nine inches from the base. Press keys firmly. • There may be noise or interference on the phone line you are using. make sure you speak in a normal tone of voice. 69 IN CASE OF DIFFICULTY . the phone is not a touch tone telephone. music. When you dial a number. Try waiting until the announcement is over before entering the code. • Make sure you enter your Remote Access Code correctly. PROBLEM If the system does not respond to commands from a remote touch tone phone: SOLUTION • Make sure you are calling from a touch tone phone.5840_CIB_2ATT 2002. PROBLEM If your outgoing announcement isn’t clear: SOLUTION • When you record your announcement. • The answering system may not detect the Remote Access Code while your announcement is playing. The answering system clock is not set automatically with incoming Caller ID information.

7 5:50 PM Page 70 DEFAULT SETTINGS DEFAULT SETTINGS FUNCTION: Dial Method Handset Volume Ringer Volume Ringer Melody Key Tone Remote Access Code DEFAULT SETTING: Tone 2 3 1 ON 50 ON OFF OFF 4 ON OFF DEFAULT SETTINGS Clock Message Alert Announce Only Number of Rings Call Screening Vibrate 70 .11.5840_CIB_2ATT 2002.

0 Vdc.0 – 3.7 5:50 PM Page 71 TECHNICAL SPECIFICATIONS TECHNICAL SPECIFICATIONS RF Frequency Band (Handset to base) RF Frequency Band (Base to handset) Number of Channels Channel Spacing 2400 MHz – 2483. 1400mAh 71 TECHNICAL SPECIFICATIONS .5840_CIB_2ATT 2002. 60Hz) Base Unit Voltage (DC Adapter Output) Handset Voltage (2-Cell NiMH Battery) 96 – 127 Vrms 7 Vdc @ 1A 2.11.5 MHz 5725 MHz – 5850 MHz 95 864 kHz Handset Transmit Power +23 dBm Base Transmit Power Sensitivity Modulation +29 dBm –93 dBm GFSK Operating Temperature 0°C – 50°C Base Unit Voltage (AC Voltage.

69 C 41 CLOCK ENABLE 9 CLOCK MODE 9 conference call 40 CONTRAST 17. 59. 10 Hold 31. 37–40. 38. 53 CID 27. 10. 65. 39 72 . 48. 71 Beeps 36. 54. 61. 65. 27. 55 Dial Mode 21 Dial Tone 4. 58. 70 announcements 51. 64 dialing options 27. 54. 71 Base icons 35 Base lights 35 Base ringer 19. 47 EDIT INDEX F C Calls Log 2 CALL ON HOLD 31 Call Screening 54 Call Waiting 2 Caller ID 2. 40 HOLD 31. 24–26.11.5840_CIB_2ATT 2002. 70. 27. 34. 7. 22 Feature Setup Menu 8 FIND 43 F 29 French 18 Full ( ) 34 G GLOBAL PAGE 37 H Handset 1. 6. 30. 49 CL 3. 61 English 18 ENTER NAME 41 ENTRY HAS BEEN STORED 41. 45 Empty ( ) 34.7 5:50 PM Page 72 INDEX A 45. 34. 39. 2. 55 ALL D default settings 70 DEL 45 D 52. 49 Announce Only 51. 24. 30. 64. 61–63. 47. 56. 46 c 50. 58. 20 BASE SETTINGS 19–23 Base Unit See Base BASS BOOST 10 battery 4.48 Display Screen Messages 33 B Base 1. 34. 71 Handset battery See battery Handset Icons 34 Handset ringer 11–13 Headset 7. 60 Belt Clip 7 E 44.

66 R range limit 15 range tone 15 re-initialize 65 r 52. 57 redial 28 REDIAL 28 Remote Access Commands 60 RINGER #01 12 Ringer Melody 12. 61 LOW BATTERY 61 O 24.7 5:50 PM Page 73 I Idle Screen 8 I 37. 28. 20. 56 Power Cord 1. 69 N NATURAL BOOST 10 NEW CALLS 46 NiMH Battery pack 1 noise or interference 65. 38–40 OK 8 O 50 M 41 memos 55 MENU 8 Message Alert 54 message window 55.5840_CIB_2ATT 2002. 20 Ringer Volume 11. 69 NUMBER 44 K KEYPAD TONE 16 O L LANGUAGE 18. 48. 5. 19. 57 Message Window Display 58 messages 55 messages are incomplete 68 MICROPHONE MUTED 30 MID BOOST 10 mute 30 M 30 MUTE 30 MEM P 24. 70 RINGER VOLUME 11. 26. 66. 32. 39 interference 65. 26. 3. 19 73 INDEX P . 67 PULSE 21. 70 RINGER MELODY 12. 64 Power Failure Backup 6 pulse (rotary) 21. 38.11. 23 long tone 64 Low Batt Tone 14 low battery 34. 28. 13.

15. 44. 27 standby time 61 subscriber services 29 SAVE V Vibrate 11. 41. 58 X XFER 39 INDEX T talk time 61 Technical Specifications 71 Telephone line cord 1. 54. 3 THIS 45 Time 8. 56. 48 Speakerphone 10. 66. 56.7 5:50 PM Page 74 S 8. 38. 56. 70 VIBRATE CONTROL 13 Voice Mailboxes 51 voice prompts 50. 47 SET TIME 8 sound quality settings 10 10 Spanish 18 Spare Battery 6. 58 VOLUME . 26. 55 t 50 Toll Saver 54 tone 14.11. 59 volume 11. 51. 46. 9. 25. 39. 58. 25.5840_CIB_2ATT 2002. 19. 70 VOLUME + 25. 56 K 24. 26–28.25. 67 TREBLE BOOST 10 74 . 61 touch tone 21. 13. 70 t 32 Tone/Pulse 21 TONE/PULSE 21 Tones 36. 62 Speaker 25. 32.

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licensed to Advanced American Telephones. All Rights Reserved. AT&T and the Globe Symbol are trademarks of AT&T Corp.5800_CIB_1ATT 8/6/02 10:43 AM Page II USER’S MANUAL Part 2 Expansion Handset 5800 Please also read Part 1 — Important Product Information © 2002 Advanced American Telephones. ..

telephones.com © 2002 Advanced American Telephones. AT&T and the Globe Design are trademarks of AT&T Corp. licensed to Advanced American Telephones.att. Printed in China.. All Rights Reserved. Issue 1AT&T 08/02 .5800_CIB_1ATT 8/6/02 10:43 AM Page III Visit us at www.

............................................................................................................................3 To Model 5840 Base Unit ........................................1 .........................................................................................................................3 INSTALLATION ..............................................5 Charge the Handset Battery Pack.....4 Battery Life.......................................................................................................................................................4 Belt Clip ......................................................2 REGISTER THE HANDSET..............................................4 Headset ................................3 To Model 5830 Base Unit ............................................................................1 About Softkeys......................................................................................................................................................................................................................................5800_CIB_1ATT 8/6/02 10:43 AM Page V CONTENTS About Handset Registration ..........................................................................................................5 CONTENTS BEFORE YOU BEGIN .......................1 CHARGE THE BATTERY.....

• k o• i p 1 BEFORE YOU BEGIN . Press O/C at any time to return to the previous screen. and Handset 6. Additional handsets will be assigned Handset 2. Handset 4. Press the softkey below the operation displayed on the screen to select that operation. to enter the menu.” This handset is compatible with telephone models 5840 and 5830. Press and hold O/C to return to the idle screen. (For example. Handset 3. Handset 5. Whenever you install a handset battery pack. the handset will display SEARCHING FOR BASE (if it’s registered) or ENTER BASE ID (if it’s not registered).5800_CIB_1ATT 8/6/02 10:43 AM Page 1 BEFORE YOU BEGIN About Handset Registration • You must register this (and any other) handset with the base. following the directions in “REGISTER THE HANDSET. The original handset that came with the base is automatically registered as Handset 1. press the center softkey). • • • About Softkeys • • The handset softkeys are located below the screen display.

b) Align the contacts and place the battery pack in the battery compartment. After the first charge. • Place the handset in the remote charging stand. the battery typically charges in only eight hours. Charge the handset battery. SKU#91077. c) Replace cover by sliding it on its track up over battery case until it snaps firmly into place. the handset will display ENTER BASE ID. 2 a) Remove battery compartment cover by pressing on indentation and sliding downward. 2 . Use only the battery supplied with this handset or AT&T Accessory Battery Model 2401.5800_CIB_1ATT 8/6/02 10:43 AM Page 2 CHARGE THE BATTERY 1 CHARGE THE BATTERY Install the handset battery pack. • When you install the battery pack the first time. The CHARGING light goes on. • Charge the battery at least 12 hours.

After about 45 seconds. Write down the Base ID code so you can enter it at the handset in STEP 6 below. The screen displays PLEASE After about 45 seconds. use the softkey to select NEW. . At the 5840 corded base. 3 REGISTER THE HANDSET At the cordless handset. If the handset displays BASE BUSY TRY LATER. the screen displays FOUND BASE. OK .5800_CIB_1ATT 8/6/02 10:43 AM Page 3 REGISTER THE HANDSET To Model 5830 Base Unit 1 2 3 4 5 Make sure to charge the handset battery pack at least 12 hours. please refer to the manual that came with your 5840 or 5830 telephone. The screen displays PLEASE WAIT!!. To Model 5840 Base Unit 1 2 3 4 Make sure to charge the handset battery pack at least 12 hours. Use the softkey to select OK. the base is in use. use the softkey to select NEW. to select DISPLAY BASE-ID. then return to the idle screen. For complete operational instructions. Use the softkey to select WAIT!!. the screen displays FOUND BASE. press Use or MENU . 5 6 7 8 At the cordless handset. If the handset displays BASE BUSY TRY LATER. Enter the 15-digit Base ID code. Enter the 15-digit Base Unit ID Code located on the underside of your Model 5830 base. OK . The base screen will display the 15-digit Base ID Press code for about 30 seconds. the base is in use.

b) Press tabs on belt clip into slots on back of handset to reattach. 4 . Plug the headset into the jack located on the left side of the handset (under the small rubber flap). lift one side with your thumbnail and push back.5 mm headset (purchased separately). For best results use an AT&T 2.5800_CIB_1ATT 8/6/02 10:43 AM Page 4 INSTALLATION Belt Clip Attach the belt clip (optional). Do not force the connection. a) Slide down into grooves to attach.5 mm headset. c) To remove. INSTALLATION Headset You can use this telephone hands-free when you install any industry standard 2. but make sure the plug fits securely.

CAUTION: Charge the battery provided with or identified for use with this product only in accordance with the instructions and limitations specified in the User’s Manual.5800_CIB_1ATT 8/6/02 10:43 AM Page 5 Battery Life A fully charged battery provides an average talk time of about eight hours. or standby time of five days. Part 1. The battery pack is typically charged in nine hours. Charge the Handset Battery Pack • After a low battery indicator. Use only AT&T Battery 2401. If you repeatedly get a low battery indicator. Place the handset in the base so the CHARGING light goes on. the battery should be replaced. SKU# 91077. . even after nine hours of charging. • • 5 INSTALLATION ¥NOTE: Talk time and standby time may vary depending on operating conditions. the handset battery needs to be charged.

Call Toll Free 1 (800) 360-4121 or visit our website at www. NEED HELP? Our representatives are here to help you with any questions concerning the operation of this product. available accessories. or any other related issues.telephones.att.com .Need Help Insert 8/6/02 8:25 AM Page 1 Congratulations on your purchase of this AT&T product.