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Maharajah of Baroda sir Sayajirao Gaikwad founded the Bank on July 20, 1908 in the princely state of Baroda, in Gujarat. Bank of Baroda has total asset in excess of Rs. 1.78 lake Crores or Rs. 1,780bn on network of over 300 branches and offices and about 1000+ ATM’s. If offer a wide range of banking product and financial services to corporate and retails customer through a variety of delivery channel and through it’s specialized subsidiaries and affiliates in the area of investment banking, credit card and asset management. The new logo of bank comprises dual “B” alphabets holding the sun rays. It is referred as the Baroda sun. It’s main aim “to be a top ranking national bank of international standard committed to augment stakeholder’s value through concern, care and competence. Definition:Section 5(b) of the banking companies act, 1949 defines a banking as “The accepting for the purpose of lending or investment of deposit of many from the public, repayable on demand or otherwise and withdrawal by cheque, draft or order or otherwise.”
Success Story of Bank of Baroda
HISTORY OF BANK OF BARODA
Bank of Baroda was founded by Maharaja Sayajirao Gaikwad of Baroda on July 20, 1908 with a paid up capital of Rs 10 lakes. Since then bank has traversed an eventful and successful journey of almost 100 years. Today, Bank of Baroda has a network of 2737 branches including 39 overseas branches spread over 20 countries. In mid-eighties, the Bank of Baroda diversified into areas of merchant banking, housing finance, credit cards and mutual funds. In 1995 the Bank raised Rs 300 corers through a Bond issue. In 1996 the Bank tapped the capital market with an IPO of Rs 850 cores. Bank of Baroda took the lead in shifting from manual operating systems to a computerized work environment. Today, the Bank has 1918 computerized branches, covering 70% of its network and 91.64% of its business. Bank of Baroda gives high priority to quality service. In its quest for quality, the Bank has secured the ISO 9001:2000 certifications for 15 branches. By end of the 2009-10, the Bank is targeting 54 more branches for this quality certification.
Bank of Baroda India from an organization based on private capital, princely patronage and state ownership, at present is an epitome of enterprise and corporate governance, situated in Mumbai. It was founded by Maharaja Sayajirao Gaekwad in 1908 in Baroda. The new logo of the bank comprises dual B alphabet, holding the sun rays. It is referred as the Baroda Sun.
Success Story of Bank of Baroda
The general product and services offered by the Bank of Baroda India are: PERSONAL Deposits, Gen-Next Services, retail loans, credit cards, debit cards, Baroda Health, Multi City Cheque, lockers BUSINESS Deposits, loans and advances, Multi City Cheque, BoB money express, Collection services, ECS, lockers CORPORATE Wholesale banking, deposits, loans and advances, appraisal and erchant banking, cash management and remittances INTERNATIONAL NRI services, FCNR (B) loans, offshore banking, export and import finance, international treasury TREASURY Domestic and forex operations RURAL Deposits, priority sector advances, remittances, pension, lockers. Along with the above facilities the Bank of Baroda India also offers some value-added services like Baroda internet/mobile banking, Baroda OMNI, Baroda RemitXpress and Money Transfer Service Scheme.
Success Story of Bank of Baroda
Brand Ambassador Shri Rahul Dravid and Executive Directors, Shri V. Santhanaraman and Shri S.C. Gupta launching the new product - Baroda Gold Coin.
Dr. M. D. Mallya is the Chairman & Managing Director of the Bank of Baroda India. The Bank of Baroda is the fifth largest bank in India. It has total assets in excess of Rs. 1.78 lakh crores, or Rs. 1,780 bn., a network of over 2800 branches and offices, and about 1000+ ATMs. Bank of Baroda offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and through its specialized subsidiaries and affiliates in the areas of investment banking, credit cards and asset management.
To inculcate a strong and effective sales and service culture across levels in the organization in order to generate strong stakeholder affiliation.Success Story of Bank of Baroda OBJECTIVES To initiate & institutionalise globally competitive HR practices in the Bank in our pursuit to become a Bank of international standards and to become an employer of preferred choice. 5 . To create a performance-driven culture and an exciting workplace for the employees To create a pool of entrepreneurial managers and business leaders for future. To create a learning organization for employees’ intellectual growth and creativity. To put in place relevant HRD strategies and use modern methodologies to undertake organizational renewal. and to re-skill the workforce to operate in digitally enabled modern core banking environment. bring about marked changes in the mindset of employees at all levels so as to enhance HR Quality. identify and nurture talent.
our PEOPLE play a vital role and are one of the key business enablers. Under its plan of organizational transformation through people processes and systems. In the ongoing Business Transformation Programme.Success Story of Bank of Baroda HUMAN RESOURCES Bank of Baroda has the tradition of continuous enrichment of its human asset so that they deliver value to the business. HR BUSINESS MODEL 6 . the Bank has launched a few innovative employee centric initiatives and has also undertaken revamp of key systems and practices.
Success Story of Bank of Baroda 7 .
Success Story of Bank of Baroda BANK OF BARODA BRANCHES BRANCH NETWORK (AS ON 02/08/2009) Area No. of Branches Metro 626 Urban 524 Semi-Urban 642 Rural 1092 Total(Indian) 2884 Foreign(Overseas) 76 Total(Global) 2960 CONTROLLING OFFICES Zonal Offices Regional Offices 10 43 HUMAN RESOURCES (STAFF AS OF SEPTEMBER 2006) Officers 13525 Clerks 16497 Sub-Staff 8041 Total 38063 8 .
Success Story of Bank of Baroda ATM / DEBIT CARD SERVICES OF BANK No.000 Croer Global Business Size + 24%Worldwide Business Growth + Rs. of branches with ATMs No.000 2009-10 HIGHLIGHTS + Rs. 1435 Crore Net Profit + 33 Million Global Customer Base + 1700 CBS Branches 9 . of VISA ATMs in India for use 250 219 15. of networked ATMs No. 250.
short term corporate loans. and traders loan. term finance. term finance. including fixed. The buying & selling of foreign exchange including foreign currencies. SME Gold Card. raising or taking of money. bridge loans. They can be classified as follows:- OVERVIEW Bank of Baroda provides banking and financial services to the individual. and debit cards. and savings accounts. current. bill finance. The borrowing. advance against shares. Subsidiary function or service. Main function i. selling & dealing in bullions / species. 10 . loan against rent receivables. The lending of money with or without security. and infrastructure finance. credit loans. travelers cheques etc. line of credit. and agriculture and small scale industries loans.. and corporate customers in India and internationally. MAIN FUNCTIONS The banking companies are permitted to do the following main activity. The buying.Success Story of Bank of Baroda ROLE OF BANK OF BARODA Kinds of business that can be done : a part from the main business that is listed down under sections 5 (b) of the act. Its loan portfolio comprises retail loans. MIBOR linked finance. The granting & issuing of letters of credit of various kinds.e. working capital finance. small business. banking companies are allowed to carry on other form of the business that are stated in section 6 of the act. The company offers various deposit products. usual banking activities. project finance. sub-PLR finance. business.
11 . underwriting & dealing in stock. they are allowed to deal in the following instrument. Contracting. debenture.Success Story of Bank of Baroda The acquiring. thanking companies are permitted to render the followings subsidiary services. holding. scripts etc. Acting as agents for individuals. hundies. Acquiring and undertaking the whole or any part of the business of any person or company authorized under this sub-section. bonds. Bills of exchange. issuing on commission. shares. The providing of sale deposit vaults. on behalf of customer or receiving such securities for safe custody. SUBSIDIARY FUNCTIONS In additional to the above main functions. funds. warrants. promissory notes. securities & investment of all kinds. script & other instrument.. construction and alterations of any building if necessary and convenient for the purposes of the company. selling and realizing any property which may. The acquisition. Acting as trustees for customers. The purchasing & selling of bonds. negotiating and issuing public and private lone. Dealings with all or any part of the property and rights of the company. Carrying on and transactions every kind of guarantee and indemnity business. Above all. certificates. The collection & transmission of money and securities. Managing. bills of lading railways receipt. governments etc. Doing any other business notified by the central government as lawful for a banking company. debentures. Come into its position in satisfaction of any of its claims. coupons. draft. Carrying on agency business of any description.
063.308.708.Success Story of Bank of Baroda KEY DEVELOPMENT Bank of Baroda Announces Earnings Results for the First Quarter Ended June 30. 2008. Total Income has increased from INR 30. 2008 07/29/2008 Bank of Baroda announced earnings results for the first quarter ended June 30. 2007 to INR 38.248.000 in the domestic front and 100 in overseas.60 million as compared to INR 3. This would take the total number of BOB branches to 3. Plans to Open New Branches 07/28/2008 Bank of Baroda declared a dividend of 80% to its shareholders for the year 2007-08.00 million for the quarter ended June 30. 2007. Bank of Baroda Declares Dividend for Fiscal Year 2008. the company reported net profit of INR 3.40 million for the quarter ended June 30. Bank of Baroda Launches 21 New Branches and Five Retail Loan Factories 12 .70 million for the quarter ended June 30. For the quarter. The bank also announced the AGM's decision to open 190 new branches in India and 10 more overseas branches of the bank during the current year. 2008.
Uttar Pradesh. The 21 new branches have been set up in the urban and semi-urban centers across states including Madhya Pradesh. Gujarat and Bihar. SERVICES OF BANK OF BARODA 13 . The bank is expanding its operations to more centers which will fuel the overall business growth in the coming months.Success Story of Bank of Baroda DIRECTOR’S OF BANK OF BARODA Bank of Baroda announced the roll out of a bouquet of initiatives including opening of 21 new branches and five more retail loan centers. Tamil Nadu. which are counseling centers specializing in providing assistance to farmers. small entrepreneurs and Self Help Groups (SHGs). the bank opened ten Baroda Grameen Paramarsh Kendras. These apart.
500 crore are classified as Large Corporate and those having annual sales turnover between Rs 100 crore to 500 crore are classified as Mid Corporate. Under Wholesale Banking it has been proposed that Large & Mid Corporate customer of the Bank are located at the identified branches for providing them better services. 14 . Wholesale (Large & Mid Corporates) Urban Retail Small & Medium Enterprises Rural/Agri Business Under Wholesale Banking the corporate customers are identified as Large and Mid corporates. Expeditious decision making and shorter turnaround time. By locating the Corporates at the identified branches. Availability of product specialist who can customize existing products as per the Corporate’s specific requirements & can also develop new products. Companies having annual sales turnover of over Rs. they would have the following advantages.Success Story of Bank of Baroda Wholesale Banking SME Banking Retail Banking Rural Banking Demat WHOLESALE BANKING Bank has identified the following new business segments as a step toward becoming Multi Specialist Bank. Single point contact to cater to all the banking requirements of the Corporates. Existence of Core Banking Solution facilities & World-class infrastructure.
Success Story of Bank of Baroda The Corporate accounts will be served at these branches by the Client Service Team (CST) of competent credit officers. SME BANKING SME SHORT TERM LOANS PURPOSE: To meet temporary shortfall / mismatch in liquidity. for meeting genuine business requirements only.The team will comprise of Relationship Manager Relationship Officer Product Specialist Credit officer (dedicated from Corporate Office) The following are the areas in which Client Service Team can help the Large & Mid Corporate : Trade Finance products Cash Management Products Treasury Products Bridge Loans Syndicated Loans Infrastructure Loans Cross Currency/Interest Rate Swaps Foreign Currency Loans and many more depending upon the needs of the Corporates. ENTERPRISES GROUP: 15 .
ELIGIBILITY CRITERIA Satisfactory credit rating for the last three years Latest Balance Sheet etc.50. should be available. subject to a minimum of Rs. 25. RATE OF INTEREST: 0. Extension of Charge on current assets for the additional facility ensuring that adequate drawing power is available. business and Trading houses (including partnership firms).and maximum of Rs. ensuring that there is a minimum asset cover of 1. 10 Lakhs and maximum of Rs. with a minimum of Rs. PERIOD: Not exceeding 180 days – minimum 90 days SECURITY First charge / Equitable mortgage of fixed assets of the company / firm or extension of existing first charge / equitable mortgage of fixed assets.Success Story of Bank of Baroda Small and Medium-sized corporates.1% of the amount of loan.000/. 250 Lakhs. Satisfactory financial performance in terms of sales / turnover and profits. if any.000/-. Satisfactory dealings with the Bank for at least five years.5% below the existing rate on working capital limits PROCESSING CHARGES: 0. LOAN AMOUNT: Up to 25% of the existing Fund based Working capital limits (depending on the Credit Rating). should not be more than 10%. 16 . 10. Negative variance. Extension of all existing guarantees of Directors / Third party guarantees to cover the additional facility.
Satisfactory dealings with the Bank for at least Three years. LOAN AMOUNT: Up to 25% of the existing fund based Working capital limits (depending on the Credit Rating).months. The facility will also be available for repayment of secured and unsecured Loans of other banks or institutions. if any. subject to a minimum of Rs. business and trading houses (including partnership firms).5:1 and average DSCR should be not less than 1. which is not related to the enterprises activity. Negative variance. to be repaid in equal quarterly or half-yearly installments. should not be more than 10%. but not for any purpose. should be available. 17 . Debt-equity ratio should not be higher than 2. ENTERPRISES GROUP: Small and Medium-sized corporates. ELIGIBILITY CRITERIA Satisfactory credit rating for the last three years Latest Balance Sheet etc. PERIOD: Not exceeding –36. 500 Lakhs. Satisfactory financial performance in terms of Sales/turnover and profits. 25 Lakhs and maximum of Rs.Success Story of Bank of Baroda SME MEDIUM TERM LOANS PURPOSE: To augment enterprise’s working capital gap and to help in improvement of current ratio and also for meeting genuine business requirements.5:1.
000/-.000/. PROCESSING CHARGES: 0.1.5% . with a minimum of Rs. only for the additional Loan to be granted under the Scheme. 25. ensuring that there is a minimum asset cover of 1.1% of the amount of loan. RETAIL BANKING PERSONAL BANKING SERVICE THE STRENGTH AND INTEGRITY OF RELATIONSHIPS Bank of Baroda believes in the strength and integrity of relationships built with its customers like you.and maximum of Rs.50 RATE OF INTEREST: 0.0% over the Bank’s BPLR. With over 100 years of experience in the banking industry 18 . 50. Prepayment penalty of 1%.Success Story of Bank of Baroda SECURITY First charge / Equitable mortgage of fixed assets of the Company / firm or extension of existing first charge/ equitable mortgage of fixed assets.months of drawdown. if loan is prepaid within -24.
Retail Loans. Our countrywide branches offer you convenience and ease in operating your account wherever you are. check your account balance and request for a new chequebook even after banking hours. Our Deposit Products. Our 24-hour ATMs enable you to withdraw cash. an investment we would like to bank on forever. With facilities like Lockers we ensure that your valuables are safe with us. we have always been active in extending financial support and adapting to your changing needs. FASTER TECHNOLOGY FOR BETTER SERVICE Baroda Internet Banking / Baroda Mobile Banking. Credit Cards and Debit Cards help you with your growing financial needs. To give this sector a stronghold on finance and to enable economic independence. that we sincerely feel will put a smile on your face. You can through the Internet check your balance. Bank of 19 . Choose from our various products and services.Success Story of Bank of Baroda and a wide network of over 3000 branches all over the country. our latest Internet and Mobile banking initiatives enable you to operate your account just as you would in any of our branches. RURAL BANKING SERVICES STRENGTHENING THE RURAL ECONOMY Rural India contributes a major chunk to the economy every year. request for cheque books and print account details.
Financial Institutions. agricultural labourers and small entrepreneurs. over the years. A "Depository Participant" is an agent of the Depository (NSDL or CDSL) who is authorized to offer depository services to investors. has reached out to larger part of rural India.e. and aim to make a Self Reliant Rural India. trade. agricultural labourers and cottage industry entrepreneurs. a bank or its branch has to get registered as a DP of a depository i. commerce. With the objective of developing rural economy through promotion of agriculture. Presently. there are only two depositories functioning in India and they are:National Securities Depository Limited (NSDL) and Central Depository Services (India) Limited (CDSL). DEMAT The Depository system was introduced in India more than a decade back. industry and extending credit facilities particularly to small and marginal farmers. banks. custodians and stockbrokers complying with the requirements prescribed by Securities & Exchange Board of India (SEBI) can be registered as a Depository Participant (DP). We extend loans for agricultural activities and a host of services for farmers well tuned to the rural market. Thus to open a Demat account of an investor.Success Story of Bank of Baroda Baroda has special offerings that extend credit facilities to small and marginal farmers. CENTRALIZATION OF DP OPERATIONS IN OUR BANK 20 . Today the word "Demat" is well known and most of the investors are conversant with the Demat of shares and securities. NSDL or CDSL or both. Bank of Baroda.
Current and Savings Deposit plans. to have a better control & to consolidate DP operations and make available the facility to a large number of branches. under technology enabled Business Transformation Programme. PRODUCTS OF BANK OF BARODA Deposit Retail Loan ATM/Debit Cards Internet Banking Baroda e-Trading DEPOSITS Bank of Baroda offers various deposit plans that you can choose from depending on the term period. outstation cheque collections. This approach shall enable Bank to offer Depository services to customers across large number of CBS branches. more than 12 months and recurring deposits. Fixed deposits are categorized into deposits with a term period of less than 12 months. safe deposit lockers. our bank. However.Success Story of Bank of Baroda The above pattern of DPs. our deposit plans offer other features such as overdraft facility. at different branches. Choose from Fixed. These deposit plans offer convenient solutions to both working individuals as well as senior citizens. has initiated steps to have a centralized DP operations by migrating the above DPs and their data to a centralized set up and link up identified CBS branches in India to this centralized set up. Apart from competitive interest rates and convenient withdrawal options. 21 . represents a distributed database and operations in which each of the above DPs is separately linked to either CDSL or NSDL. ATM's etc. nature of deposit and its unique saving and withdrawal features.
Whether the need is for a new house. child's education.Success Story of Bank of Baroda Current and saving deposits are ideal for individuals who wish to take advantage of multiple benefits within the same plan and even be eligible to opt for overdrafts. purchase of a new car or home appliances. our unique and need specific loans will enable you to convert your dreams to realities. Bank of Baroda offers a wide range of retail loans to meet your diverse needs. ATM/DEBIT CARDS 22 . RETAIL LOANS A wide range of solutions for your financial needs.
it can also serve as your electronic purse. as you pay. avoiding visits to even our nearest branches. or to check the balance in your account. The card is also accepted at any 350000 merchant outlets in India and around 29 millions globally. The card enables you to enjoy the convenience of cash-less purchasing power without the fear of overdrawing your account. and money gets debited instantly from your account. KEY BENEFITS Take advantage of the most widely accepted card and be able to withdraw from any ATM displaying the VISA logo. At VISA Electron merchant shops. The Card allows you to get mini-statements from Bank of Baroda ATMs.Success Story of Bank of Baroda The Bank of Baroda International Debit Card is accepted at over 32000 Visa Electron ATMs in India and 1000000 ATMs worldwide. in India and abroad. BARODA INTERNET BANKING 23 .
Customs Duty. easy. Donations. It offers unique customized services to both Retail & Corporate customers. Forward Contracts Bank Guarantees. mobile etc .Direct and Indirect taxes online such as Excise Duty. Inland/ Export Bills. Pay through Baroda Easy Pay . multiple debit-multiple credit and single credit-multiple debit. BARODA E-TRADING Welcome to hassle free on-line investment and trading in shares Bank of Baroda in association with India Infoline Ltd. Packing Credit account etc Use upload facility for single debit-multiple credit. Income Tax etc. brings forward a fast.utility bills like electricity. Export / Import LC. Service Tax. Travel plan booking online Book Rail Ticket – IRCTC Additionally a Corporate user can Set up multiple workflow of initiators and approvers for transactions and requests View all trade finance related facilities availed eg. Subscription. deposit and loan accounts View all multiple Account information online with a single user id Get Account statements Under TRANSACTION facility customer can Pay through Online Tax . transparent and hassle-free way for investing / trade in shares in secondary 24 .Success Story of Bank of Baroda "Baroda Connect" is an internet banking facility introduced as an alternative delivery channel for rendering effective customer service on 24 X 7 basis. All customers can register under Baroda Connect for View and / or Transaction facility Under VIEW facility customer can View Account summary of all operative.
All other associated hurdles like tracking of settlement cycles. absolutely free. holiday . 25 . on trading and investment from India Infoline. paying and receiving shares in Demat accounts have been removed.Success Story of Bank of Baroda capital market through National Stock Exchange and Bombay Stock Exchange. Investment in shares traded on the NSE and BSE can be made without having to visit your share-broker.you can also trade in the stock market.through internet and laptop / personal computer . What's more you have access to world class research reports. Now from a remote location while on tour. paying and receiving funds in savings account. picnic.
this is a premium service and available at a cost or minimum brokerage amount. BSE & NSE. They are also leading brokers in commodities market. Trading has been made very easy even for beginners. one of the most reputed and leading brokerage house.Trading work station that refreshes the rates on its own of stocks that are of interest to you. For traders. etc. (IIL). Instant Limit . 26 . an on-line share trading in shares facility is offered under a tieup arrangement with M/s India Infoline Ltd. Bank of Baroda helps you to integrate your banking. India Infoline Baroda e-Trading.) any time anywhere. demat and trading accounts. Under Baroda eTrading following will be provided to you by IIL: Investor Terminal & Trader Terminal . IIL is SEBI registered member of both the stock exchanges NSE.Success Story of Bank of Baroda How Baroda e-Trading can help you? Baroda e-Trading is 3-in-1 integrated account. You can trade in shares backed by funds and securities available in your bank / demat account. BSE. trade register. net position details.based on funds transferred to trading account MIS .You can generate / view / print your accounts related reports and details (contracts/bills/ledger. Multi exchange trading :Trade execution on both the exchanges.
The department is working out a strategic mass communication and events plan for the financial year 2008-09 focused towards brand enhancement. The Centenary Savings Bank Campaign fetched Savings Bank deposit of Rs1. As the Bank stands at the threshold of its next century. The thrust areas would be on enhancing sales. marketing would become a key growth driver. the endeavor has been to impact an attitudinal change across the operational level where customer interface takes place through consistent sales and soft skills training. The Traders’ Loan and Retail Loans Campaigns generated business to the tune of Rs 2. The specific product campaigns in liability and asset products have helped the Bank achieve higher business growth. and lead generation programs.884 crore. the Bank’s focus was on quality reach. During the last two years. The existing sales structure needs to be expanded.Success Story of Bank of Baroda MARKETING The brand “Baroda” has steadily gained the mind share over the past two years driving the Bank towards higher growth trajectory. Significant 27 .593 crore. the marketing department put in place a progressive sales structure on the one hand and had conceived and implemented sales campaigns with specific business targets.098 crore. Towards this. while the Centenary Current Account Campaign mobilized Rs1. As a part of best practice initiatives. raising brand equity through continuous market research for information.
Success Story of Bank of Baroda initiatives in customer education are also envisaged in the coming year for our CRM initiatives. The Baroda brand is ranked at Number One among nationalized banks by Brand Finance. will result in loss suffered by the Bank. Besides these. such as interest rates. as well as balance sheet or structural positions. As a result of above initiatives. the Bank has received recognitions both nationally and internationally. improving by 158 positions over the previous year in “The Banker” a magazine published from U. foreign exchange contracts.K. The Baroda brand positioning was entrenched in the consumer mind as “India’s International Bank”. 28 . exchange rates and other asset prices. the Baroda brand won many industry level awards for its marketing and business initiatives and strives to optimize its competitive edge in the banking space. The Bank moved up to 258th rank. The objective of market risk management is to avoid excessive exposure of the Bank’s earnings and equity to loss and to reduce the Bank’s exposure to the volatility inherent in financial instruments such as securities. MARKET RISK Market risk is the risk that exposure to price movements of financial instruments arising as a result of changes in market variables. equity and derivative instruments. balancing its time tested values over its 100 years of existence with the contemporary challenges of being market sensitive and responsive as it marches tirelessly towards its next century.
equities and Forex positions on monthly basis. or funding risk. Value at Risk for the treasury positions is calculated for 10 days holding period at 99% confidence level. Bank is calculating duration. Value at Risk for its investment portfolio consisting of fixed income securities. Further. These policies are revised periodically in line with changes in financial and market conditions. review mechanisms and reporting systems. prudential risk limits.Success Story of Bank of Baroda The primary risk that arises for the Bank as a financial intermediary is interest rate risk due to the Bank’s Asset-liabilities management activities. modified duration. 29 . The bank monitors the short term Interest rate risk by NII (Net Interest Income) perspective and long term interest rate risk by EVE (Economic Value of Equity) perspective. procedures. These policies comprise management practices. liquidity. Interest rate risk is measured through interest rate sensitivity gap report and Earning at Risk. Based on the RBI directions the bank is also estimating the Economic value of equity impact on a quarterly basis. Other market related risks to which the Bank is exposed are foreign exchange risk on foreign currency positions. The Bank has a clearly articulated integrated treasury management policy and asset liability management policy to address market risk. and price risk on trading portfolios. Stress testing of fixed interest investment portfolio through sensitivity analysis and equities through scenario analysis is regularly conducted.
Success Story of Bank of Baroda 30 .
31 . by the Maharaja with a paid up capital of Rs. by name Sir Sayyajirao Gaekwad III. by acquisition of already popular banking entities. in the alphabetical order have been enjoying the of Baroda as of today. a princely state of British India. when as many as 87 banks closed their shutters. in the unique Gujarathi style. charitable. The Maharaja of Baroda. commerce and trade for the people. Their vision and foresight in founding various financial. from ordinary people as customers and the heirs of the Royal family of Baroda. social and philanthropic organizations during their time is still cherished by any one going into the history of modern India and its achievements in every walk of life. The Maharajas of the inner States of colonial India contributed to the welfare of their respective regions as well as the Indian nation as a whole. apart from establishing branches all over the Indian nation.Success Story of Bank of Baroda SUCCESS STORY OF BANK OF BARODA Prior to independence from the British Rule. the ancient India was ruled by princely states. On 20th July 1908. during the period 1913 to 1917. in a small building at Baroda. There were heroes to sustain the development of this bank to its present glory. Bank of India survived the turbulence with its clear vision. Even during the worst financial disaster caused by the First World War. Countries beginning from America to Zambia. ethical standards and financial prudence to grow from strength to strength. transmission and encouraging the development of arts. Bank of Baroda was established under the rules of Companies Act 1897. The success story of the Bank of Baroda is studded with many a leaps and strides it made in the International presence. had the same vision in establishing a bank for servicing the public at large and the citizens of Baroda State. During the years of 1908 to 2007 (and the century year being round the corner) Bank of Baroda’s growth owes to the excellence in rendering financial products and services to the national and international population. The guidelines set by the Maharaja for the bank was to serve the people of the State of Baroda as well as the neighboring regions with money lending. a Gujarathi population in particular. science. saving.10 lakhs. as also commencing new commercial banking establishments. scattered over the width and breadth of the large Indian nation.
18.104.22.1685 Capital & Liabilities Capital Reserves & Surplus Deposits Borrowings Other Liabilities & Provisions Total 1 2 3 4 5 222.214.171.124.10.39 860.2004 294.66.70 36710.04 35600.37.37 6062.65 6200.39.22 815.39 4210.77 94664.80.86 3406.91 37074.74 5333.23.11 43400.33 4074.90 12 17 18 Profit & Loss Account for the Year ended 31st March.32.30. 2005 Amount in Rupees (000's Omitted) Schedules As 31.00.26.52.3.44.58 4836.32.65 38018.22.Success Story of Bank of Baroda BALANCE SHEET AS ON 31st MARCH.78.89 6135.46.66. 2005 Amount in Rupees (000's Omitted) 32 .96 85108.42 30318.42 on Assets Cash and balances with Reserve Bank of 6 India Balances with Banks and Money at Call 7 and Short Notice Investments Advances Fixed Assets Other Assets Total Contingent Liabilities Bills for Collection Significant Accounting Policies Notes on Accounts 8 9 10 11 2712.43 1640.52.71 81333.18.70 on As 31.61 72967.26 85108.81.38 875.88.19 6541.32.37 4831.83.02.40.31 3056.45 94664.
59 7866.95.78 7736.99 Nil 966.27 1518.00.50. Profit Net. Income Interest Earned Other Income Total 13 14 31st March.99 Rs.41 6899.07.94.41.39 507.91 6.00.60 1982.93 676.56 6147.62 676.21. 2004 6431.00 - 241.25.39.82.83.26.07.83.59 Rs.33 966.42.96 3126.96.36.199.61 1625.97 33 .36 7059.99. Profit for the year Add Amount transferred from Investment Fluctuation Reserve Available for Appropriation Appropriation Transfer to : a) Statutory Reserve b) Capital Reserve c) Revenue and Other Reserves I) Investment Fluctuation Reserve II) General Reserve II) Statutory Reserve (Foreign) d) Dividend (including Dividend Tax) I) Interim Dividend II) Proposed Dividend TOTAL Basic & Diluted Earnings per Share Significant Accounting 17 Policies 3452.99 966.51 8.06.37 475. Year ended 31st March.83.67.04. Expenditure Interest Expended 15 Operating Expenses 16 Provisions and Contingencies Total III.30.95 107.93 1719.30 59.78 1304.69.48.79.40.25 1805.27.86 340.99.00 188.8.131.52.25 215.18.59 169.57 3575.24.00 26.52 II.67 166.Success Story of Bank of Baroda Schedules Year ended 2005 I.08 115.07.00.08 99.59 Nil 676.
23.20.70 5895.71 813184.108.40.206.74 5333.2006 Capital & Liabilities Capital Reserves & Surplus Deposits Borrowings Other Liabilities & Provisions Total 1 2 3 4 5 365.52.Success Story of Bank of Baroda BALANCE SHEET AS ON 31st MARCH.21.73 on As 31.77 94664.22.70 on Assets Cash and balances with Reserve Bank of 6 India Balances with Banks and Money at Call 7 and Short Notice Investments Advances Fixed Assets Other Assets Total Contingent Liabilities Bills for Collection Significant Accounting Policies Notes on Accounts 8 9 10 11 12 17 18 33220.127.116.11.87 59911.23.31 34 .74 7478.16.2005 218.104.22.168 93661.70 36710.73 39200.43.16 4802.52.37 6062.40. 2006 Amount in Rupees (000's Omitted) Schedules As 31.43 1640.39 860.37.45 94664.72.39 113322.214.171.124.44.91 37074.69 3991.04 113392.87.60 35114.00 27126.96.36.199.32.07 7083.84 920.20.11 43400.99.80.19 6541.34 10121.33 4074.65 6200.
85 3875. Expenditure Interest Expended 15 Operating Expenses 16 Provisions and Contingencies Total III.83. Income Interest Earned 13 Other Income 14 Total II.58 1455.08.95. 2006 Amount in Rupees (000's Omitted) Schedules Year ended 31st March.99 7. 2006 2005 I.94.34.08 35 .67.00.97 Rs.00 -1042.95.61 188.8.131.52 107.83.00 7744.54.97 826.10 184.108.40.206 3452.75.23 7067.14.69 207.62 676.41.97 6431.73 23220.127.116.11 206.79.11 318.104.22.168 6.37 207.96 1635.Success Story of Bank of Baroda Profit & Loss Account for the Year ended 31st March.27.75.43 1448.96. Profit for the year Available for Appropriation Appropriation Transfer to : a) Statutory Reserve b) Capital Reserve c) Revenue and Other Reserves I) Investment Fluctuation Reserve II) General Reserve II) Statutory Reserve (Foreign) d) Dividend (including Dividend Tax) I) Interim Dividend II) Proposed Dividend TOTAL Basic & Diluted Earnings per Share Significant Accounting 17 Policies 7100. Year ended 31st March.50 8291.79 676.99 676.27 1204.69 826.01.83.27.67. Profit Net.35 1191.99 Rs.73.86 340.88 826.68.00.67 166.51 8.23.04.88 7464.95.78 1313.97.60 1979.
10 10385.61.82 5426.19 252.67.65 127.73.45 As on 31st March.99 7.72 1173.Success Story of Bank of Baroda Profit & Loss Account for the Year ended 31st March.42 3875.39 1127. 9212. 2007 I.28.63.27 1090.67.69 207. Income Interest Earned 13 Other Income 14 Total II.45 Rs.96.97 826.53 22.214.171.124 Rs.35 -1042.69 826. 2006 7049.58 412.68 124.61 126.96.36.199.97 256.75.18 207.07.33 93188.8.131.52.55.41.24. 2007 Amount in Rupees (000's Omitted) Schedules As on 31st March.08.54..00 503.31.46.87.34 1388.35 184.108.40.206.46.39.43 1448.65 206. 2008 Amount in Rupees (000's Omitted) 36 .84 1026.60.37 1026.73 2384.70 2544.45 7350.95. Expenditure Interest Expended 15 Operating Expenses 16 Provisions and Contingencies Total III. Profit Net. Profit for the year Available for Appropriation Appropriation Transfer to : a) Statutory Reserve b) Capital Reserve c) Revenue and Other Reserves I) Investment Fluctuation Reserve II) General Reserve II) Statutory Reserve (Foreign) d) Dividend (including Dividend Tax) I) Interim Dividend II) Proposed Dividend TOTAL Basic & Diluted Earnings per Share Significant Accounting 17 Policies Notes on Accounts 18 The Schedules referred to above form an integral part of the Profit & Loss Account.95.54.03 8177.61 502.95.04.45 1026.45 826.10 Balance Sheet as on 31st March.
16 8437.75 5212.41 2427.33 12 17 18 Profit & Loss Account for the Year ended 31st March.72.17.81 4301.42 179599.56.04.3.98 1088.00 124915.80 12594.34 12929.2007 on 3220.127.116.11 6413.97.83 8315.82.06.01.52.2008 Capital & Liabilities Capital 1 Reserves & Surplus 2 Deposits 3 Borrowings 4 Other Liabilities & Provisions 5 Total Assets Cash and balances with Reserve Bank of 6 India Balances with Banks and Money at Call 7 and Short Notice Investments Advances Fixed Assets Other Assets Total Contingent Liabilities Bills for Collection Significant Accounting Policies Notes on Accounts 8 9 10 11 on As 18.104.22.168 82362. 2008 Amount in Rupees (000's Omitted) 37 .72 3927.69.33 43822.214.171.124 143146.Success Story of Bank of Baroda Schedules As 31.52.76 6627.77 106126.96.36.199.61 143188.8.131.52.39.95 179599.62 9369.32.02 11866.73 3184.108.40.206 1142.86.76 8284.80.75 83620.78 106701.51 34943.51.91 152034.00.46 61375.
65 220.127.116.11 28.35 57.52.55 1381.45 358.45.61. Profit for the year Available for Appropriation Appropriation Transfer to : a) Statutory Reserve b) Capital Reserve c) Revenue and Other Reserves I) General Reserve II) Statutory Reserve (Foreign) d) Dividend (including Dividend Tax) I) Interim Dividend II) Proposed Dividend TOTAL Basic & Diluted Earnings per Share Significant Accounting 17 Policies Notes on Accounts 18 11813.35 502.29.15 9004.33 9359.85.06 2934.52. Profit Net.47.28 7901.85 618.104.22.168.88. 2009 Amount in Rupees (000's Omitted) 38 .86 12428.88 1435.93.21 1593.60. Income Interest Earned 13 Other Income 14 Total II.84 124.61 14.79.13 1435.02.45 1026.67 2051.15 1435.67.41 256. Expenditure Interest Expended 15 Operating Expenses 16 Provisions and Contingencies Total III.65 127.08.31.54.503.05.04 84.61 13864. Year ended 31st March.38 650.07.27 10385.00 252.51.30 340.37 1026.15 22.214.171.124.03.87.70 2544.88 0 340.52.46.Success Story of Bank of Baroda Schedules Year ended 31st March.18 Balance Sheet as on 31st March.46.64. 2008 2007 I.19 1026.82 5426.08 70.34 1388.
71.83 8315.82.61 2309.72.91 152034.11.72 3927.93 4578.08.54 73386.34.99.09.34 12929.3.59 16538. 2009 Amount in Rupees (000's Omitted) 39 .04 365.04.42 179599.72 227406.41.00.72.81 4301.77 124700135 1923969517 5636.62 82362.51.80 12594.2009 Capital & Liabilities Capital 1 Reserves & Surplus 2 Deposits 3 Borrowings 4 Other Liabilities & Provisions 5 Total Assets Cash and balances with Reserve Bank of 6 India Balances with Banks and Money at Call 7 and Short Notice Investments Advances Fixed Assets Other Assets Total Contingent Liabilities Bills for Collection Significant Accounting Policies Notes on Accounts 8 9 10 11 on As 31.41 2427.3.77 10678.14.54 105126.96.36.199 227406.73 12 17 18 Profit & Loss Account for the Year ended 31st March.35 13490.83 13963.58 143985.33 43870.78 106701.06.32.52.95 179599.Success Story of Bank of Baroda Schedules As 31.32.2008 on 365.01.87.72.188.8.131.52.35 52445.89.62 9369.
21 1493.52.05 358.55.14 650.80.00.20.86 12428.Success Story of Bank of Baroda Schedules Year ended 31st March.93. 2009 2008 I.06.15 1435.28 7901.25.54 9968.20.48 383.58 358.80 17849.88 1435.03.04 84. Expenditure Interest Expended Operating Expenses Provisions and Contingencies Total III. Profit Net.57.67 2051.23.00 1.36 2227.02.35.52.184.108.40.206.13 1435.65.85 707.18 61. Profit for the year Available for Appropriation Appropriation Transfer to : a) Statutory Reserve b) Capital Reserve c) Revenue and Other Reserves I) General Reserve II) Special Reserve u/s 36 (1) (viii) III) Statutory Reserve (Foreign) d)Proposed Dividend (including Dividend Tax) TOTAL Basic & Diluted Earnings per Share Significant 17 Accounting Policies Notes on Accounts 18 13 14 15091.18 2227.18 11813.17 2077.76 3576.30 340.41 40 .17.20. Income Interest Earned Other Income Total II. Year ended 31st March.43 15622.80.74 2757.63 2227.15 15 16 556.61 13864.03.06 3034.51.47.88.16.44 220.67.08 70.64.15 39.
Success Story of Bank of Baroda 2005 2006 2007 2008 2009 SUMMARY OF PERFORMANCE (Rs in crores) Country Owned Fund Total Asset Net Profit 2005 2945 946642 6768 2006 3655 74789 8269 2007 3055 828441 10264 2008 3655 106783 14355 2009 3655 124700 22272 41 .
debt instruments like FRN/Bonds. SME loan factory. arranging funds from international markets through foreign currency loans. merchant banking/advisory services for foreign currency convertible bonds/ ADR/GDR. Kenya (Nakuru). syndications for large foreign currency requirements.Qatar. These include – customercentric assets & liabilities products. central processing cell were opened in UAE. full banking services to joint ventures/ wholly-owned subsidiaries (WOS) of Indian corporates in the countries where it operates. payments and receipts. Saudi Arabia and Mozambique in Africa. Various value added services for NRIs were launched during the year. Malaysia (Joint Venture). The Bank launched many customer-centric initiatives during the year with a view to enhance customer service and convenience. A retail shoppe. New Zealand. where the process is under way are Canada. The Bank is also planning to upgrade/expand its existing network in countries like China (branches-Guangzhou and Shanghai). Through this facility. Oman and UK. GCC countries . Kuwait. structured/tailor-made financial solutions. money can be transferred instantly to over 1. Seychelles and Mauritius besides existing countries of UAE. besides penetration in countries where it has presence to serve its 33 million global customers still better. by opening five Electronic Banking Service Units (EBSUs) and installation of additional PRODUCTS AND SERVICES The Bank continues to expand its vast array of international banking products and services for meeting the needs of its global customers. “RapidFunds2India” an instant remittance facility to India was extended to US. treasury products.Success Story of Bank of Baroda FUTURE PLANS OF BANK OF BARODA The Bank has drawn further ambitious plans for expansion abroad. The Bank has plans to extend its service area in UAE. international trade finance – buyers/ suppliers credit.700+CBS branches 42 . remittances. Russia. UAE (Fujairah) and Oman (Sohar). where it is the only Indian Bank with full banking license. Other countries.
The remaining two RBOs are planned for the first calendar quarter of 2010. Realty sector in India has been booming.AML will be implemented in India during April–June 2009 along with two to three other overseas territories. signature scanning. Three Regional Back Offices (RBOs) are expected to be operational during the period July-December 2009. 2009. such as.Single integrated Global Treasury covering India as well as the Bank’s Treasury Operations at overseas locations in Singapore. These will be at Baroda. Chennai and Jaipur. account opening. TDS certificates and some part of MIS. This will give the Bank’s customers the facility of making inter bank money transfers without approaching the branch. FUTURE PLANS ON TECHNOLOGY FRONT 1. statement printing. Tanzania and Hong Kong during the current year.919 domestic branches will be brought on the CBS platform by September.Internet Banking will be launched in Fiji. 2009 and two overseas in New York and Brussels will be brought on the CBS platform by December. 43 . a special product was launched in UAE & Oman.During the period April –September 2009. RTGS and NEFT will be interfaced with the Bank’s internet banking portal. The RBOs will cater to a cluster of 350 – 400 branches for back office activities. FDR renewals. cheque book issue.Steps were also taken to tie up with various Exchange Houses in the Middle East to increase the collection points for inward remittances. With a view provide margin money to NRIs seeking Home Loans in India.Success Story of Bank of Baroda of the Bank in India and for near-instant remittances to RTGS/NEFT-linked branches of other banks in India.
Several other Projects like Corporate Cash Management. Oman. Mauritius. Online Trading and Centralized Pension Processing Cell will also be enabled during 2009-10. The Bank also established a 1:1 replicant Disaster Recovery Site at Hyderabad taking into account international requirements of 500 km distance and different seismic zone. *ATM Network: *Online Money Transfer Service: *Help Desks: *Other IT Initiatives: *Wide Area Network: *City Back Offices (CBOs): *RTGS/NEFT: *Global Treasury: *IS Security: *Anti Money Laundering: 44 . TECHNOLOGY PROGRESS IN 2009-10 *Core Banking Solution: *Internet Banking:. Anywhere and Anyhow Banking” to the Bank’s customers and an organized and better work set up to its operational staff at branches. The implementation of “IT-enabled Business Transformation Project” provides “Anytime. the Bank set up its own state-of-art Data Centre on 10th December 2005 conforming to Uptime Institute Tier3 standard. UAE. Bahamas and Bahrain will be completed by December 2009. To support the integrated transformation project.Success Story of Bank of Baroda Hong Kong. TECHNOLOGY UPGRADATION In the year 2009-2010. the Bank embarked on an IT enabled Business Transformation Project to reposition itself in the intensely competitive banking environment. The Bank’s ultimate objective is to reorient itself as a highly technology enabled Bank to emerge as a leader in the global market place. The Project envisaged a host of applications to be implemented in the Bank over a five year period ending March 2011. which would help the Bank to transform itself into a customer-centric organization and reduce the cost of its services.
URL: http://www. knowledge and marketing tenacity we are capable and willing to make the Internet work for any one. BOB New York Branch provides wide range of products and services to its customers for their international business requirements. This branch is Well-equipped to deal International Trade Business with a focus on Indo US Trade with personal touch. Customer Contact Info Mr. USA.com PROFILE Bank of Baroda (BOB) New York Branch established in 1979. but was dated and needed a nice look with easy navigation and usability. Our team asked to develop corporate and professional website which had good content. Our team identified the bank’s requirements and worked out the systematic plan to satisfy their all needs and 45 . Sanjay Gokhale. Bank of Baroda One Park Avenue New York. THE SOLUTION With our extensive background. NY 10016. Also we need to promote their web site in all major search engines with top ranking.Success Story of Bank of Baroda CASE STUDY Customer Name: Bank of Baroda [New York Branch Project Header and Details: Complete Web Solution. THE CHALLENGE Bank of Baroda wanted us to register quality top-level domain name for their New York branch and host the site on our high speed Windows server.bankofbaroda-usa.
examine and implement new applications as they emerge to ensure that our clients’ web sites are both cutting-edge and effective. THE METHOD We constantly research. which could promote web site quickly and generate maximum traffic. Web site is now listed and getting higher ranking in all the major search engines. which was sensitive to their status. We created quality informative web pages. Stringent security. while incorporating a modern approach.Success Story of Bank of Baroda wants. 46 . CGS’s most significant contribution to the web site is the easy-to-use information pages. sensitivity to needs and respect for the nature of the client were paramount. attractive layout with easy navigation system. RESULT We designed a clean and professional web site. history and image.
competition among banks? 10. 3. 8. What do you think of future of bank of Baroda? Latest technology adopted by bank recently. 6.Success Story of Bank of Baroda QUESTIONNAIRES 1. 5. 7. function in details. 9. 2. What is payment core solution? What is money multiplier facility? What are the electronic services provided by the bank to your customers? What are the present services in demand? Is customer a service is an instrument creates sense of What type of facilities provides your bank? What are the product and services offered by bank? Various types of accounts. 4. number of department-a regular 47 .
liberalization. has become very significant . In today’s context bank are following the strategy of “relationship banking” than “mass banking” which is need of the hour. thus. but more difficult to run for their business. Prompt and efficient customer service. Bank of Baroda banking system has several outstanding achievements to its credit. globalization and automation in the banking industry. Bank is now spread out into the remote corners of our country. not only to create the customer. liberalization and privatization have unleashed forces of competition. To face competition it is necessary for banks to absorb the technology and upgrade their services. The customer services are playing a very significant role in banking business. 48 . Today bank is marked by high customer expectations and technological innovations. but more difficult to retain the customer. making the bank run for their business. the most striking of which is its reach. not only to create the customer.Success Story of Bank of Baroda CONCLUSION The banking scenario has changed drastically. The changes which have taken place in the last ten years are more than the changes took place in last fifty years because of the institutionalization. Technology is playing a crucial role in the day to day functioning of the bank. Baroda banks that have harnessed and leveraged technology best have a strategic advantage. In India major events leading to deregulation.
BY-S.com www. D.com www.google.wikipidia.bankofbaroda. BAGUL.NATRAJAN WEBSITES www. SENIOR MANAGER (BANK OF BARODA) BOOKS BANKING AND FINANCIAL SYSTEM:-BY-MITHANI GORDON INDIAN BANKING:.yahoo.com www.com NEWSPAPER ECONIMICS TIMES BUISNESS STANDARD SEARCH ENGINES Www.W.com 49 .bankofbarodausa.Success Story of Bank of Baroda BIBLOGRAPHY BIBLIOGRAPHY AND REFERENCES PRIMARY DATA MR.com www.answer.
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