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# CHAPTER THREE Descriptive Statistics

C 1. Statistical measures used to yield information about the middle of a group of numbers are called _______. A. averages B. measures of variability C. measures of central tendency D. Z scores 2. Which of the following is NOT a measure of central tendency? A. mean B. median C. variance D. mode

E Term

C E Term

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Test Bank A 3. The most frequently occurring value in a set of data is called the _______. E Term A. mode B. mean C. median D. coefficient of variation 4. Which of the following is an appropriate measure of central tendency for nominal data? A. mode B. mean C. median D. coefficient of variation 5. Which of the following is an appropriate measure of central tendency for ordinal data? A. standard deviation B. mean C. median D. coefficient of variation 6. The lowest appropriate level of measurement for the mean is _________. A. nominal B. ordinal C. interval D. ratio 7. The lowest appropriate level of measurement for the median is _________. A. nominal B. ordinal C. interval D. ratio 8. The lowest appropriate level of measurement for the mode is _________. A. nominal B. ordinal C. interval D. ratio

E Term

E Term

C E Term

B E Term

A E Term

C E Term

9.

Chapter 3: Descriptive Statistics The middle value in an ordered array of numbers is called the _______. A. mode B. mean C. median D. coefficient of variation Another term for average is _______. A. mode B. mean C. median D. variance The Greek letter usually refers to the _______. A. population standard deviation B. sample variance C. population mean D. sample mean The Greek letter usually refers to the _________. A. population standard deviation B. sample variance C. population mean D. sample mean The notation X usually refers to the _______________. A. population standard deviation B. sample variance C. population mean D. sample mean The notation s2 usually refers to the _______________. A. population standard deviation B. sample variance C. population mean D. sample mean

71

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E Term

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E Term

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E Term

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E Term

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E Term

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Test Bank D 15. Which of the following is NOT a commonly used measure of variability? M Term A. variance B. standard deviation C. mean absolute deviation D. average deviation The sum of deviations about the arithmetic mean is always equal to _______. A. zero B. the variance C. the mean absolute deviation D. the standard deviation The average of the squared deviations from the arithmetic mean is called the _______. A. standard deviation B. mean absolute deviation C. variance D. coefficient of variation The sample variance is found by taking the square root of _______. A. the sample mean B. the sample variance C. the coefficient of variation D. the mean absolute deviation The lowest appropriate level of measurement for standard deviation is _________. A. nominal B. ordinal C. interval D. ratio The lowest appropriate level of measurement for the Interquartile Range is _________. A. nominal B. ordinal C. interval D. ratio

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E Term

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M Term

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E Term

19.

E Term

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E Term

## Chapter 3: Descriptive Statistics

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Test Bank D 21. The number of standard deviations that a value (X) is above or below the mean is the _________________. M Term A. B. C. D. absolute deviation coefficient of variation interquartile range Z score

22.

If the mean of a distribution is greater than the median, then the distribution is ______. A. B. C. D. not skewed symmetrical about its mean skewed to the left skewed to the right

M Term

23.

If the median of a distribution is greater than mean, then the distribution is _________. A. B. C. D. not skewed symmetrical about its mean skewed to the left skewed to the right

M Term

24.

The interquartile range is _____________. A. B. C. D. the largest value minus the least value the ratio of the mean to the standard deviation negative if the distribution is skewed to the left Q3 - Q1

E Term

25.

The five numbers used to construct a box and whisker plot are _______. A. B. C. D. the mean, standard deviation, Q1, Q3, and the coefficient of variation Q1, Q2, Q3, the least value of X, and the largest value of X the mean, standard deviation, least value of X, largest value of X, and Q2 the coefficient of variation, IQR, mean, Q2, and mean absolute deviation

M Term

26.

Chapter 3: Descriptive Statistics Which of the following is a measure of relative dispersion? A. B. C. D. standard deviation interquartile range mean absolute deviation coefficient of dispersion

75

M Term

27.

The empirical rule says that approximately what percentage of the values would be within 2 standard deviations of the mean in a bell shaped set of data? A. 95% B. 68% C. 50% D. almost all The empirical rule says that approximately what percentage of the values would be within 1 standard deviation of the mean in a bell shaped set of data? A. 95% B. 68% C. 50% D. almost all Chebyshev's Theorem says that how many values will be within 2 standard deviations of the mean? A. at least 75% B. at least 68% C. at least 95% D. at least 89%

M Term

28.

M Term

29.

H Calc

30.

Chebyshev's Theorem says that the number of values within 3 standard deviations of the mean will be _______. A. at least 75% B. at least 68% C. at least 95% D. at least 89%

M Calc

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Test Bank B 31. A statistics student made the following grades on 5 tests: 84, 78, 88, 78, and 72. What is the mean grade? M Calc A. 78 B. 80 C. 72 D. 84 32. A statistics student made the following grades on 5 tests: 84, 78, 88, 72, and 72. What is the median grade? A. 88 B. 72 C. 78 D. 80 33. A statistics student made the following grades on 5 tests: 84, 78, 88, 78, and 82. What is the mode? A. 78 B. 80 C. 88 D. 84 34. A commuter travels many miles to work each morning. She has timed this trip 5 times during the last month. The time (in minutes) required to make this trip was 34, 39, 41, 35, and 41. The mean time required for this trip was _______. A. B. C. D. 35. 35 41 37.5 38

M Calc

E Calc

M Calc

A commuter travels many miles to work each morning. She has timed this trip 5 times during the last month. The time (in minutes) required to make this trip was 34, 39, 41, 35, and 41. The median time required for this trip was _______. A. B. C. D. 39 41 37.5 38

M Calc

36.

A commuter travels many miles to work each morning. She has timed this trip 5

Chapter 3: Descriptive Statistics 77 times during the last month. The time (in minutes) required to make this trip was 34, 39, 41, 35, and 41. The modal time required for this trip was _______. E Calc A. B. C. D. 37. 39 41 37.5 38

A commuter travels many miles to work each morning. She has timed this trip 5 times during the last month. The time (in minutes) required to make this trip was 44, 39, 41, 35, and 41. The mean time required for this trip was 40 minutes. What is the variance for this sample data? A. B. C. D. 8.8 11 0 3

H Calc

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A commuter travels many miles to work each morning. She has timed this trip 5 times during the last month. The time (in minutes) required to make this trip was 44, 39, 41, 35, and 41. The mean time required for this trip was 40 minutes. What is the standard deviation for this sample data? A. B. C. D. 3.32 2.97 1.73 11

H Calc

39.

A commuter travels many miles to work each morning. She has timed this trip 5 times during the last month. The time (in minutes) required to make this trip was 44, 39, 41, 35, and 41. The mean time required for this trip was 40 minutes. What is the mean absolute deviation for this sample data? A. B. C. D. 0 12 3 2.4

H Calc

78

Test Bank D 40. Abel Alonzo, Director of Human Resources, is exploring employee absenteeism at the Batesville Bottling during the last operating year. A sample of six personnel records produced the following data: 0, 2, 4, 7, 2, 9. The mean number absences per employee is ____________. M BCalc A. B. C. D. 3 2 5.5 4

41.

Abel Alonzo, Director of Human Resources, is exploring employee absenteeism at the Batesville Bottling during the last operating year. A sample of six personnel records produced the following data: 0, 2, 4, 7, 2, 9. The modal number absences per employee is ____________. A. B. C. D. 3 2 5.5 4

E BCalc

42.

Abel Alonzo, Director of Human Resources, is exploring employee absenteeism at the Batesville Bottling during the last operating year. A sample of six personnel records produced the following data: 0, 2, 4, 7, 2, 9. The median number absences per employee is ____________. A. B. C. D. 3 2 5.5 4

M BCalc

43.

Abel Alonzo, Director of Human Resources, is exploring employee absenteeism at the Batesville Bottling during the last operating year. A sample of six personnel records produced the following data: 0, 2, 4, 7, 2, 9. The variance of the number absences per employee is ____________. A. B. C. D. 11.6 9.67 3.41 3.11

H BCalc

44.

Chapter 3: Descriptive Statistics 79 Abel Alonzo, Director of Human Resources, is exploring employee absenteeism at the Batesville Bottling during the last operating year. A sample of six personnel records produced the following data: 0, 2, 4, 7, 2, 9. The standard deviation of the number absences per employee is ____________. A. B. C. D. 11.6 9.67 3.41 3.11

H BCalc

45.

The mean life of a particular brand of light bulb is 1000 hours and the standard deviation is 50 hours. It can be concluded that at least 75% of the bulbs will last between _______. A. B. C. D. 900 and 1100 hours 950 and 1050 hours 850 and 1150 hours 800 and 1200 hours

H BCalc

46.

The mean life of a particular brand of light bulb is 1000 hours and the standard deviation is 50 hours. It can be concluded that at least 89% of the bulbs will last between _______. A. B. C. D. 900 and 1100 hours 950 and 1050 hours 850 and 1150 hours 800 and 1200 hours

H BCalc

47.

The mean life of a particular brand of light bulb is 1000 hours and the standard deviation is 50 hours. Tests show that the life of the bulb is approximately normally distributed. It can be concluded that approximately 68% of the bulbs will last between _______. A. B. C. D. 900 and 1100 hours 950 and 1050 hours 850 and 1150 hours 800 and 1200 hours

M Calc

80

Test Bank A 48. Jessica Salas, president of Salas Products, is reviewing the warranty policy for her company's new model of automobile batteries. Life tests performed on a sample of 100 batteries indicated: (1) an average life of 75 months, (2) a standard deviation of 5 months, and (3) battery life is approximately normally distributed. Approximately 68% of the batteries will last between ________________. M BCalc A. B. C. D. 70 and 80 months 60 and 90 months 65 and 85 months 55 and 95 months

49.

Jessica Salas, president of Salas Products, is reviewing the warranty policy for her company's new model of automobile batteries. Life tests performed on a sample of 100 batteries indicated: (1) an average life of 75 months, (2) a standard deviation of 5 months, and (3) battery life is approximately normally distributed. Approximately 95% of the batteries will last between ________________. A. B. C. D. 70 and 80 months 60 and 90 months 65 and 85 months 55 and 95 months

M BCalc

50.

Jessica Salas, president of Salas Products, is reviewing the warranty policy for her company's new model of automobile batteries. Life tests performed on a sample of 100 batteries indicated: (1) an average life of 75 months, (2) a standard deviation of 5 months, and (3) battery life is approximately normally distributed. Approximately 99% of the batteries will last between ________________. A. B. C. D. 70 and 80 months 60 and 90 months 65 and 85 months 55 and 95 months

M BCalc

51.

Jessica Salas, president of Salas Products, is reviewing the warranty policy for her company's new model of automobile batteries. Life tests performed on a sample of 100 batteries indicated: (1) an average life of 75 months, (2) a standard deviation of 5 months, and (3) battery life is approximately normally distributed. What percentage of the batteries will fail within the first 65 months of use? A. B. C. D. 0.5% 1% 2.5% 5%

H BCalc

## Chapter 3: Descriptive Statistics B 52.

81

The average starting salary for graduates at a university is \$25,000 with a standard deviation of \$2,000. If a histogram of the data shows the it takes on a mound shape, the empirical rule says that approximately 95% of the graduates would have a starting salary between _______. A. B. C. D. 23,000 and 27,000 21,000 and 29,000 19,000 and 31,000 24,000 and 26,000

M BCalc

53.

The average starting salary for graduates at a university is \$25,000 with a standard deviation of \$2,000. If a histogram of the data shows the it takes on a mound shape, the empirical rule says that approximately 68% of the graduates would have a starting salary between _______. A. B. C. D. 23,000 and 27,000 21,000 and 29,000 19,000 and 31,000 24,000 and 26,000

M BCalc

54.

The average starting salary for graduates at a university is \$25,000 with a standard deviation of \$2,000. A histogram of the data shows the shape to be very erratic so Chebyshev's Theorem should be used. How many of the graduates would have a starting salary between 21,000 and 29,000? A. B. C. D. at least 75% at least 89% at least 68% at least 95%

H BCalc

55.

The average starting salary for graduates at a university is \$25,000 with a standard deviation of \$2,000. A histogram of the data shows the shape to be very erratic so Chebyshev's Theorem should be used. How many of the graduates would have a starting salary between 19,000 and 31,000? A. B. C. D. at least 75% at least 89% at least 68% at least 95%

H BCalc

82

Test Bank B 56. The ages of students in a class have been put into the frequency distribution below. Age Number of Students 18 3 19 5 20 28 21 4 What is the average age of these students? M Calc A. B. C. D. 57. 19.50 19.85 20.00 28.00

The ages of students in a class have been put into the frequency distribution below. Age Number of Students 18 3 19 5 20 28 21 4 What is the standard deviation for this (population) set of data? A. B. C. D. 0.494 0.703 1.12 1.25

H Calc

58.

The ages of students in a class have been put into the frequency distribution below. Age Number of Students 18 3 19 5 20 28 21 4 What is the median age of these students? A. B. C. D. 18 19 19.5 20

M Calc

59.

The ages of students in a class have been put into the frequency distribution

Chapter 3: Descriptive Statistics below. Age Number of Students 18 3 19 5 20 28 21 4 What is the modal age of these students? E Calc A. B. C. D. 60. 18 19 20 21

83

The mean, median, and mode for the following set of data are all the same value (20). Data: 18, 19, 20, 20, 21, 22. If the highest number were changed from 22 to 322, which of the following would be most affected? A. B. C. D. mean median mode sample size

M App

61.

In its Industry Norms and Key Business Ratios, Dun & Bradstreet reported that Q1, Q2, and Q3 for 577 motorcycle dealers' current ratios were 1.3, 1.6 and 2.9, respectively. From this we can conclude that __________________. A. B. C. D. 68% of these dealers had current ratios between 1.3 and 2.9 95% of these dealers had current ratios between 1.3 and 2.9 50% of these dealers had current ratios between 1.3 and 2.9 75% of these dealers had current ratios between 1.3 and 2.9

M BApp

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Test Bank C 62. An instructor is evaluating the performance of students on a test. He records the number of points that each student missed and created a frequency distribution. This is provided below: Points missed Number of students 0-under 10 2 10-under 20 4 20-under 30 10 30-under 40 8 40-under 50 6 What is the mean number of points missed? H Calc A. B. C. D. 63. 20 25 29 30

An instructor is evaluating the performance of students on a test. He records the number of points that each student missed and created a frequency distribution. This is provided below: Points missed Number of students 0-under 10 2 10-under 20 4 20-under 30 10 30-under 40 8 40-under 50 6 What is the variance for this population? A. B. C. D. 11.43 135.17 130.67 200

H Calc

64.

In its Industry Norms and Key Business Ratios, Dun & Bradstreet reported that Q1, Q2, and Q3 for 577 motorcycle dealers' current ratios were 1.3, 1.6 and 2.9, respectively. From this we can conclude that __________________. A. B. C. D. 68% of these dealers had current ratios of 1.6 or less 95% of these dealers had current ratios of 2.9 or less 50% of these dealers had current ratios of 2.9 or more 75% of these dealers had current ratios of 1.3 or more

M BApp

65.

An instructor is evaluating the performance of students on a test. He records the number of points that each student missed and created a frequency distribution.

Chapter 3: Descriptive Statistics This is provided below: Points missed Number of students 0-under 10 2 10-under 20 4 20-under 30 10 30-under 40 8 40-under 50 6 What is the standard deviation for this population? H Calc A. B. C. D. 66. 11.43 14.14 11.63 135.17

85

An instructor is evaluating the performance of students on a test. He records the number of points that each student missed and created a frequency distribution. This is provided below: Points missed Number of students 0-under 10 2 10-under 20 4 20-under 30 10 30-under 40 8 40-under 50 6 If this is considered a sample, what is the standard deviation? A. B. C. D. 11.43 14.14 11.63 135.17

H Calc

67.

Which of the following is always true? A. B. C. D. the median is always one-half of the mean the mode is always greater than the mean the mean is always equal to the median the standard deviation is always the square root of the variance

E Term

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Test Bank A 68. Pinky Bauer, Chief Financial Officer of Harrison Haulers, Inc., suspects irregularities in the payroll system, and orders an inspection of "each and every payroll voucher issued since January 1, 1993." Each payroll voucher was inspected and the following frequency distribution was compiled. Errors Per Voucher Number of Vouchers 0-under 2 500 2-under 4 400 4-under 6 300 6-under 8 200 8-under 10 100 The mean number of errors per voucher is __________. H BCalc A. B. C. D. 3.67 5 750 300

69.

Pinky Bauer, Chief Financial Officer of Harrison Haulers, Inc., suspects irregularities in the payroll system, and orders an inspection of "each and every payroll voucher issued since January 1, 1993." Each payroll voucher was inspected and the following frequency distribution was compiled. Errors Per Voucher Number of Vouchers 0-under 2 500 2-under 4 400 4-under 6 300 6-under 8 200 8-under 10 100 The distribution of errors per voucher is __________. A. B. C. D. symmetrical with respect to its mean skewed to the right not skewed negatively skewed

M BApp

70.

A sales manager has sampled past sales records to determine how many refrigerators are sold each day. Daily records for a sample of 10 days have been selected. The sales on these days are: 0, 4, 4, 2, 1, 3, 4, 5, 2, 7. What is the mean daily sales? A. B. C. D. 2 4 3.2 10

M BCalc

## Chapter 3: Descriptive Statistics C 71.

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A sales manager has sampled past sales records to determine how many refrigerators are sold each day. Daily records for a sample of 10 days have been selected. The sales on these days are: 0, 4, 3, 2, 1, 3, 5, 5, 2, 5. What is the median daily sales? A. B. C. D. 3.5 2 3 4

M BCalc

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A sales manager has sampled past sales records to determine how many refrigerators are sold each day. Daily records for a sample of 10 days have been selected. The sales on these days are: 0, 4, 4, 2, 1, 3, 4, 5, 2, 7. The mode of data set is ______. A. 3.5 B. 2 C. 3 D. 4 A sales manager has sampled past sales records to determine how many televisions are sold each day. Daily records for a sample of 5 days have been selected. The sales on these days are: 2, 4, 5, 2, 7. What is the mean for this set of data? A. B. C. D. 2 4 5 4.5

E BCalc

73.

E BCalc

74.

A sales manager has sampled past sales records to determine how many televisions are sold each day. Daily records for a sample of 5 days have been selected. The sales on these days are: 2, 4, 5, 2, 7. What is the mode for this set of data? A. B. C. D. 2 4 5 4.5

E BCalc

88

Test Bank A 75. In its Industry Norms and Key Business Ratios, Dun & Bradstreet reported that Q1, Q2, and Q3 for 577 motorcycle dealers' current ratios were 1.3, 1.6 and 2.9, respectively. From this we can conclude that __________________. E BApp A. B. C. D. 50% of these dealers had current ratios of 1.6 or less 68% of these dealers had current ratios of 1.3 or less 50% of these dealers had current ratios of 2.9 or more 95% of these dealers had current ratios of 1.3 or more

76.

A sales manager has sampled past sales records to determine how many televisions are sold each day. Daily records for a sample of 5 days have been selected. The sales on these days are: 2, 4, 5, 2, 7. What is the standard deviation for this set of sample data? A. B. C. D. 2 0 2.12 4.5

M BCalc

77.

A sales manager has sampled past sales records to determine how many televisions are sold each day. Daily records for a sample of 5 days have been selected. The sales on these days are: 2, 4, 5, 2, 7. What is the variance for this set of sample data? A. B. C. D. 4 4.5 2 0

M BCalc

78.

A sales manager has sampled past sales records to determine how many televisions are sold each day. Daily records for a sample of 5 days have been selected. The sales on these days are: 2, 4, 5, 2, 7. What is the median for this set of data? A. B. C. D. 2 4 5 4.5

E BCalc

79.

Chapter 3: Descriptive Statistics 89 A sales manager has sampled past sales records to determine how many televisions are sold each day. Daily records for a sample of 5 days have been selected. The sales on these days are: 2, 4, 5, 2, 7. What is the mean absolute deviation for this set of data? A. B. C. D. 0 2 1.6 4

M BCalc

80.

Consider the following 3 numbers: 10, 20, 30. In calculating measures of central tendency and variability for this set of data, which of the following is true? A. you can calculate the mean only if you know if this is a sample or a population B. you can calculate the median only if you know if this is a sample or a population C. you can calculate the mode only if you know if this is a sample or a population D. you can calculate the variance only if you know if this is a sample or a population

M App

81.

Liz Chapa manages a portfolio of 250 common stocks. Her staff compiled the following performance statistics for two new stocks. Rate of Return Stock Standard Deviation Salas Products, Inc. 5% Hot Boards, Inc. 5% The coefficient of variation for Salas Products, Inc. is __________. A. B. C. D. 300% 100% 33% 5%

E BCalc

90

Test Bank B 82. The following box and whisker plot was constructed for the age of accounts receivable.

The box and whisker plot reveals that the accounts receivable ages are _______. E BApp A. B. C. D. skewed to the left skewed to the right not skewed normally distributed

83.

The following box and whisker plot was constructed for the age of accounts receivable.

The box and whisker plot reveals that the accounts receivable ages are _______. E BApp A. B. C. D. skewed to the left skewed to the right not skewed normally distributed

84.

The following frequency distribution was constructed for the age of accounts receivable.

The frequency distribution reveals that the accounts receivable ages are _______. E BApp A. B. C. D. skewed to the left skewed to the right not skewed normally distributed

85.

The following frequency distribution was constructed for the age of accounts receivable.

## Chapter 3: Descriptive Statistics

91

The frequency distribution reveals that the accounts receivable ages are _______. E BApp A. B. C. D. skewed to the left skewed to the right not skewed normally distributed

86.

Liz Chapa manages a portfolio of 250 common stocks. Her staff compiled the following performance statistics for two new stocks. Rate of Return Stock Standard Deviation Salas Products, Inc. 5% Hot Boards, Inc. 5% The coefficient of variation for Salas Products, Inc. is __________. A. B. C. D. equal to the coefficient of variation for Hot Boards greater than the coefficient of variation for Hot Boards less than the coefficient of variation for Hot Boards 25%

M BCalc

87.

David Desreumaux, VP of Human Resources of American First Banks (AFB), is reviewing the employee training programs of AFB banks. His staff compiled the following table of regional statistics on teller training hours. Southeast Region Southwest Region Mean 20 28 Median 20 20 Mode 20 21 Standard Deviation 5 7 What can David conclude from these statistics? A. B. C. D. the Southeast distribution is skewed to the left the Southeast distribution is skewed to the right the Southwest distribution is skewed to the left the Southwest distribution is skewed to the right

M BApp

92

Test Bank A 88. David Desreumaux, VP of Human Resources of American First Banks (AFB), is reviewing the employee training programs of AFB banks. His staff compiled the following table of regional statistics on teller training hours. Southeast Region Southwest Region Mean 20 28 Median 20 20 Mode 20 21 Standard Deviation 5 7 What can David conclude from these statistics? M BApp A. B. C. D. the Southwest distribution has the greater dispersion the Southwest distribution is skewed to the left the Southeast distribution has the greater dispersion the Southeast distribution is skewed to the left

89.

David Desreumaux, VP of Human Resources of American First Banks (AFB), is reviewing the employee training programs of AFB banks. His staff compiled the following table of regional statistics on teller training hours. Southeast Region Southwest Region Mean 20 28 Median 20 20 Mode 20 21 Standard Deviation 5 7 What can David conclude from these statistics? A. B. C. D. the Southwest distribution has the greater relative dispersion the Southwest distribution is skewed to the left the Southeast distribution has the greater relative dispersion the Southeast distribution is not skewed

M BApp

90.

Chapter 3: Descriptive Statistics 93 Manuel Banales, Marketing Director of Plano Power Plants, Inc.s Electrical Division, is leading a study to assess the relative importance of product features. Two items on a survey questionnaire distributed to 100 of Planos customers asked them to rate the importance of ease of maintenance and efficiency of operation on a scale of 1 to 10 (with 1 meaning not important and 10 meaning highly important). His staff assembled the following statistics on these two items. Ease of Maintenance Efficiency of Operation Mean 7.5 6.0 Median 8.5 5.5 Mode 9.0 4.5 Standard Deviation 1.5 2.5 What can Manuel conclude from these statistics? A. B. C. D. the Ease of Maintenance distribution is skewed to the right the Ease of Maintenance distribution is not skewed the Efficiency of Operation distribution is skewed to the left the Efficiency of Operation distribution is positively skewed

M BApp

91.

Manuel Banales, Marketing Director of Plano Power Plants, Inc.s Electrical Division, is leading a study to assess the relative importance of product features. Two items on a survey questionnaire distributed to 100 of Planos customers asked them to rate the importance of ease of maintenance and efficiency of operation on a scale of 1 to 10 (with 1 meaning not important and 10 meaning highly important). His staff assembled the following statistics on these two items. Ease of Maintenance Efficiency of Operation Mean 7.5 6.0 Median 8.5 5.5 Mode 9.0 4.5 Standard Deviation 1.5 2.5 What can Manuel conclude from these statistics? A. B. C. D. the Ease of Maintenance distribution has more relative dispersion the Ease of Maintenance distribution has less dispersion the Efficiency of Operation distribution is skewed to the left the Efficiency of Operation distribution has less dispersion

M BApp

94

Test Bank A 92. Manuel Banales, Marketing Director of Plano Power Plants, Inc.s Electrical Division, is leading a study to assess the relative importance of product features. Two items on a survey questionnaire distributed to 100 of Planos customers asked them to rate the importance of ease of maintenance and efficiency of operation on a scale of 1 to 10 (with 1 meaning not important and 10 meaning highly important). His staff assembled the following statistics on these two items. Ease of Maintenance Efficiency of Operation Mean 7.5 6.0 Median 8.5 5.5 Mode 9.0 4.5 Standard Deviation 1.5 2.5 What can Manuel conclude from these statistics? M BApp A. B. C. D. Ease of Maintenance is more important than Efficiency of Operation Efficiency of Operation is more important than Ease of Maintenance Efficiency of Operation and Ease of Maintenance are equally important the Efficiency of Operation distribution has less dispersion

93.

In its Industry Norms and Key Business Ratios, Dun & Bradstreet reported that Q1, Q2, and Q3 for 2,037 gasoline service stations' sales to inventory ratios were 20.8, 33.4, and 53.8, respectively. From this we can conclude that ____________. A. B. C. D. 68% of these service stations had sales to inventory ratios of 20.8 or less 50% of these service stations had sales to inventory ratios of 33.4 or less 50% of these service stations had sales to inventory ratios of 53.8 or more 95% of these service stations had sales to inventory ratios of 20.8 or more

E BApp

94.

Albert Abbasi, VP of Operations at Ingleside International Bank, is evaluating the service level provided to walk-in customers. Accordingly, his staff prepared the following distribution of waiting time for walk-in customers. Waiting Time Number of Customers (in minutes) 0-under 2 60 2-under 4 30 4-under 6 10 The mean waiting time for this sample of walk-in customers is _________. A. B. C. D. 2 minutes 66.67 minutes 33.33 minutes 3 minutes

H BCalc

## Chapter 3: Descriptive Statistics B 95.

95

Albert Abbasi, VP of Operations at Ingleside International Bank, is evaluating the service level provided to walk-in customers. Accordingly, his staff prepared the following distribution of waiting time for walk-in customers. Waiting Time Number of Customers (in minutes) 0-under 2 60 2-under 4 30 4-under 6 10 The standard deviation of waiting time for this sample of walk-in customers is ______. A. B. C. D. 2 minutes 1.35 minutes 1.82 minutes 1.80 minutes

H BCalc

96.

David Desreumaux, VP of Human Resources of American First Banks (AFB), is reviewing the employee training programs of AFB banks. His staff reports several statistics for teller training hours. The mean is 20 hours, the standard deviation is 5 hours, the median is 15 hours, and mode is 10 hours. The Pearsonian coefficient of skewness for teller training hours is __________. A. B. C. D. 6 1 3 4

M BCalc

97.

The following box and whisker plot was constructed for the age of accounts receivable.

The box and whisker plot reveals that the accounts receivable ages are _______. E BApp A. B. C. D. skewed to the left skewed to the right not skewed normally distributed

96

Test Bank C 98. The following frequency distribution was constructed for the age of accounts receivable.

The frequency distribution reveals that the accounts receivable ages are _______. E BApp A. B. C. D. skewed to the left skewed to the right not skewed positively skewed

99.

Which Excel function returns the second quartile? A. B. C. D. median() mode() max() quart2()

E Term

B 100. M Term

Which Excel function returns the population standard deviation? A. B. C. D. pstdev() stdevp() stdev() stdevpop()

C 101. M Term

Which Excel function returns the sample standard deviation? A. B. C. D. sstdev() stdevs() stdev() stdevsample()

D 102. M Term

Which Excel function returns the arithmetic mean? A. B. C. D. amean() meana() mean() average()

103.

Chapter 3: Descriptive Statistics 97 Albert Abbasi, VP of Operations at Ingleside International Bank (IIB), is evaluating the service level provided to walk-in customers. Accordingly, his staff prepared the following distribution of waiting time for walk-in customers. Waiting Time Number of Customers (in minutes) 0-under 2 120 2-under 4 40 4-under 6 25 6-under 8 10 8-under 10 5 In a recent survey, 70% of the walk-in customers indicated that waiting four minutes (or more) was unacceptable. Presently, IIB has no direct competitors, but a competing bank is under construction across the street. Discuss the managerial and business implications of this situation. What alternatives should Albert consider? What graphic depiction should he choose for his presentation to the banks board of directors?

M BApp

_________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________

98

Test Bank 104. Angelina Arnott, Director of National Industrial Sales, is concerned by a deteriorating sales trend. Specifically, the number of customers is stable at 1,500, but they are purchasing less each year. She orders her staff to search for causes of the downward trend by surveying all 1,500 industrial customers. One question on the survey asked the customers to rate Merchandise is delivered on time on a scale of 1 to 5, with 1 meaning never and 5 meaning always. Merchandise Delivered On Time 1 2 3 4 5 No Response Number of Customers 100 200 300 700 100 100

Discuss the managerial and business implications of Angelinas situation. Identify some possible causes of the trend. What corrective actions are available for each cause? What graphic depiction(s) should she choose for her report to the VP of Marketing? M BApp _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________

105.

Chapter 3: Descriptive Statistics 99 Annualized rates of return were calculated from closing prices of Caterpillar (CAT) and General Mills (GIS) common stock. Descriptive statistics of these rates of return presented in the following table.
CAT GIS Mean 0.233621705 0.139744793 Standard Error 0.162775427 0.097267227 Median 0.194367839 0.122108626 Mode #N/A 0 Standard Deviation 1.091930758 0.652488394 Sample Variance 1.19231278 0.425741105 Kurtosis 6.478114897 -0.59713571 Skewness 1.647492156 0.058132445 Range 6.669350226 2.710777183 Minimum -1.770866463 -1.256246317 Maximum 4.898483762 1.454530866 Sum 10.51297674 6.288515695 Count 45 45

Describe what these descriptive statistics reveal about the market performance of these two stocks. M BApp

100

Test Bank 106. Descriptive statistics of daily sales (\$'s) were calculated for two Bob's Quick Shops -- the Southside store, and the Midcity store. Southside Mean 5025.622 Standard Error 118.306 Median 5110.73 Mode #N/A Standard Deviation 916.394 Sample Variance 839778 Kurtosis -0.64387 Skewness -0.05517 Range 3949.172 Minimum 3133.362 Maximum 7082.534 Sum 301537.3 Count 60 Midcity 2733.333 249.1417 2000 1000 1929.843 3724294 -0.49322 0.860968 6000 1000 7000 164000 60

Describe what these descriptivie statistics indicate about daily sales at these two stores. M BApp

C 107.

Chapter 3: Descriptive Statistics According to the following graphic, X and Y are _________.
130 120 110 100 90 80 70 1400 1600 1800 X 2000 2200 2400 Y

101

E BApp

A. B. C. D.

strong negative correlation virtually no correlation strong positive correlation moderate negative correlation

B 108.

## According to the following graphic, X and Y are _________.

130 120 110 100 90 80 70 0 5 10 15 X 20 25 30 Y

E BApp

A. B. C. D.

strong negative correlation virtually no correlation strong positive correlation moderate negative correlation