Catalyst 3560-C and 2960-C Switch Hardware Installation Guide

September 2011

Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883

Text Part Number: OL-23803-02

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense. The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, users are encouraged to try to correct the interference by using one or more of the following measures: • • • • Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the product. The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R) Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide © 2011 Cisco Systems, Inc. All rights reserved.

CONTENTS
Preface
vii i-viii i-viii

Related Publications

Obtaining Documentation and Submitting a Service Request
1

CHAPTER

Product Overview Switch Models

1-1 1-1

Front Panel 1-2 10/100 and 10/100/1000 Fast Ethernet Downlink Ports 1-5 PoE Ports (Switches with PoE Ports) 1-5 PoE Pass-Through 1-6 PoE Uplink Ports (Catalyst 2960CPD-8TT-L, 2960CPD-8PT-L, and 3560CPD-8PT-S) 1-8 PoE-Capable Downlink Ports (Catalyst 2960CPD-8PT-L, 3560CG-8PC-S, 3560CPD-8PT-S, 2960C-8PC-L, 2960C-12PC-L, 3560C-8PC-S, and 3560C-12PC-S) 1-8 USB Type A Port 1-8 Dual-Purpose Ports 1-9 SFP Modules 1-9 Management Ports 1-10 LEDs 1-11 Switch Panel LEDs 1-11 System LED 1-12 Console LEDs 1-12 Modes for Port LEDs 1-13 Port LEDs 1-13 PoE LED 1-14 PD LED 1-14 Dual-Purpose Port LEDs 1-14 Rear Panel 1-15 Internal Power Supply 1-16 Auxiliary Power Adapter 1-16 Security Slots 1-17 Reset Button 1-17 Management Options Network Configurations
1-17 1-18

Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02

iii

Contents

CHAPTER

2

Switch Installation

2-1

Preparing for Installation 2-1 Warnings 2-1 Installation Guidelines 2-3 Equipment That You Supply 2-4 Box Contents 2-4 Powering the Switch
2-4 2-5

Verifying Switch Operation

Mounting the Switch 2-5 On a Desk or Shelf (without Mounting Screws) 2-5 Desk, Shelf, or Wall (with Mounting Screws) 2-6 Desk- or Shelf-Mounting 2-6 Under the Desk- or Shelf-Mounting 2-7 Wall-Mounting 2-9 With a Mounting Tray 2-12 Mounting Tray with Screws 2-12 Mounting Tray with a Magnet 2-14 In a Rack 2-17 Attaching Brackets to the Switch 2-17 Mounting the Switch in a Rack 2-18 Installing the Power Cord Retainer (Optional) Installing the Cable Guard (Optional) After Installing the Switch Installing SFP Modules Removing SFP Modules
2-26 2-26 2-27 2-22 2-19

Connecting Devices to the Ethernet Ports 2-27 Connecting to the 10/100 and 10/100/1000 Ports Connecting to the PoE Ports 2-28 Where to Go Next
3
2-29

2-28

CHAPTER

Troubleshooting

3-1

Diagnosing Problems 3-1 Switch POST Results 3-1 Switch LEDs 3-2 Switch Connections 3-2 Bad or Damaged Cable 3-2 Ethernet and Fiber-Optic Cables Link Status 3-2
Catalyst 3560-C and 2960-C Switch Hardware Installation Guide

3-2

iv

OL-23803-02

and Autonegotiation 3-4 Autonegotiation and Network Interface Cards 3-4 Cabling Distance 3-4 Resetting the Switch to the Factory Default Settings Finding the Switch Serial Number A 3-5 3-5 APPENDIX Technical Specifications A-1 APPENDIX B Connector and Cable Specifications Connector Specifications B-1 10/100 and 10/100/1000 Ports SFP Module Connectors B-2 Dual-Purpose Ports B-2 Cables and Adapters B-3 SFP Module Cables B-3 Cable Pinouts B-4 Console Port Adapter Pinouts B-1 B-1 B-5 APPENDIX C Configuring the Switch with the CLI Setup Program C-1 Accessing the CLI Through the Console Port C-1 RJ-45 Console Port C-1 USB Mini-Type B Console Port C-3 Installing the Cisco Microsoft Windows USB Device Drivers C-4 Installing the Cisco Microsoft Windows XP USB Driver C-4 Installing the Cisco Microsoft Windows 2000 USB Driver C-5 Installing the Cisco Microsoft Windows Vista and Windows 7 USB Driver C-5 Uninstalling the Cisco Microsoft Windows USB Drivers C-6 Uninstalling the Cisco Microsoft Windows XP and 2000 USB Driver C-6 Uninstalling the Cisco Microsoft Windows Vista and Windows 7 USB Driver C-6 Entering the Initial Configuration Information IP Settings C-7 Completing the Setup Program C-7 C-7 Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 v .Contents 10/100 and 10/100/1000 Port Connections 3-3 10/100 PoE or PoE+ Port Connections 3-3 SFP Module 3-3 Interface Settings 3-3 Ping End Device 3-3 Spanning Tree Loops 3-4 Switch Performance 3-4 Speed. Duplex.

Contents Catalyst 3560-C and 2960-C Switch Hardware Installation Guide vi OL-23803-02 .

be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Notes contain helpful suggestions or references to materials not contained in this manual. the switch command reference. In this situation. See the switch software configuration guide. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 vii . Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. Statement 1071 SAVE THESE INSTRUCTIONS The safety warnings for this product are translated into several languages in the Regulatory Compliance and Safety Information for the Catalyst 3560-C and 2960-C Switches that is available on Cisco. Before you work on any equipment. explains how to install it. Caution Means reader be careful. It describes the physical and performance characteristics of the switch. you might do something that could result in equipment damage or loss of data.Preface This guide describes the hardware features of the Catalyst 3560-C and 2960-C switches. and the switch system message guide on Cisco. and provides troubleshooting information.com. Note Means reader take note.com. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. You are in a situation that could cause bodily injury. The EMC regulatory statements are also included in that guide. This guide does not describe system messages that you might receive or how to configure your switch.

at: http://www.com/en/US/products/hw/modules/ps5455/prod_installation_guides_list. see the release notes on Cisco. 3550. see the monthly What’s New in Cisco Product Documentation.com/en/US/docs/general/whatsnew/whatsnew. which also lists all new and revised Cisco technical documentation.html SFP module compatibility matrix documents: http://www. Release Notes for the Catalyst 3560-C Switch Release Notes for the Catalyst 2960-C Switch Catalyst 3560-C and 2960-C Switch Getting Started Guide Regulatory Compliance and Safety Information for the Catalyst 3560-C and 2960-C Switches Catalyst 2960 and 2960-S Switch Software Configuration Guide Catalyst 2960 and 2960-S Switch Command Reference Catalyst 3560 Switch Software Configuration Guide Catalyst 3560 Switch Command Reference Catalyst 3750. see these documents: • • • Smart Install Configuration Guide Auto Smartports Configuration Guide Cisco EnergyWise Configuration Guide Cisco SFP module documents: http://www.html Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. 3560. 2970.html Obtaining Documentation and Submitting a Service Request For information on obtaining documentation. and 2960-S Switch System Message Guide • • • • • • • • • For other information about related products.cisco. The RSS feeds are a free service and Cisco currently supports RSS version 2.Preface Related Publications Related Publications http://www.cisco. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide viii OL-23803-02 .0. submitting a service request.com/go/cat3560c_docs http://www.com/go/cat2960c_docs Note Before installing.com for the latest information.cisco. configuring.com/en/US/products/hw/modules/ps5455/products_device_support_tables_list. and gathering additional information.cisco. 2960.cisco. 2975. or upgrading the switch.

8 10/100/1000 PoE ports and 2 10/100/1000BASE-T PD uplink copper ports. also referred to as the switch. and other network devices such as servers. kiosks. are Ethernet switches to which you can connect devices such as Cisco IP Phones. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 1-1 . 8 10/100 PoE1 ports and 2 10/100/1000BASE-T PD uplink copper ports. 8 10/100 Ethernet ports and 2 dual-purpose ports. such as in office workspaces. 8 10/100/1000 Ethernet ports and 2 dual-purpose ports. • • • • Switch Models. 8 10/100/1000 PoE+ ports and 2 dual-purpose ports. page 1-17 Switch Models Table 1-1 Switch Model Descriptions Switch Model Catalyst 2960CPD-8TT-L Catalyst 2960CPD-8PT-L Catalyst 2960CG-8TC-L Catalyst 2960C-8TC-L Catalyst 2960C-8TC-S Catalyst 2960C-8PC-L Catalyst 2960C-12PC-L Catalyst 3560CG-8PC-S Catalyst 3560CG-8TC-S Catalyst 3560CPD-8PT-S Description 8 10/100 Ethernet ports and 2 10/100/1000BASE-T PD uplink copper ports. page 1-1 Front Panel. page 1-15 Management Options. workstations. routers. See the switch software configuration guide for deployment examples. slot machines. page 1-2 Rear Panel. and classrooms. hotel rooms. You can deploy these switches outside of the traditional wiring closet environment. and other switches. 12 10/100 PoE ports and 2 dual-purpose ports. 8 10/100 PoE ports and 2 dual-purpose ports. Cisco Wireless Access Points. 8 10/100/1000 Ethernet ports and 2 dual-purpose ports (1 10/100/1000BASE-T copper port and 1 SFP2 module slot). 8 10/100 Ethernet ports and 2 dual-purpose ports.CH A P T E R 1 Product Overview The Catalyst 3560-C and 2960-C of switches. The switch is suitable for deployments where there are space and power constraints (access to power outlets).

Figure 1-4. PoE = Power over Ethernet Description 8 10/100 PoE+ ports and 2 dual-purpose ports. Figure 1-2. 12 10/100 PoE+ ports and 2 dual-purpose ports. Figure 1-3. 2960CG-8TC-L. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide 1-2 OL-23803-02 . See Figure 1-1. 3560CG-8PC-S. SFP = small form-factor pluggable Front Panel • 8 or 12 downlink Ethernet ports of one of these types: – 10/100 – 10/100/1000 – 10/100 PoE – 10/100 PoE+ – 10/100/1000 PoE – 10/100/1000 PoE+ • • • • • Two 10/100/1000 uplink ports or two dual purpose ports RJ-45 console port USB mini-Type B (console) port USB Type A port (available on the Catalyst 3560CPD-8PT-S. 2. and Figure 1-5 for examples. and 3560CG-8TC-S switches) LEDs All the 8-port and 12-port switches have similar components.Chapter 1 Front Panel Product Overview Table 1-1 Switch Model Descriptions (continued) Switch Model Catalyst 3560C-8PC-S Catalyst 3560C-12PC-S 1.

Chapter 1 Product Overview Front Panel Figure 1-1 Catalyst 2960CPD-8PT-L Front Panel View 6 1 2 3 4 SYS T STA T D PLX 1 M ODE SPD PoE 2 3 4 5 6 7 PO W ER O VER ETH ERN Seri es PD C O NSO PD LE ET 1 2 5 1 2 3 Mode button USB mini-Type B (console) port RJ-45 console port 4 5 6 LEDs 10/100 PoE ports 10/100/1000 uplink ports Figure 1-2 Catalyst 3560CG-8PC-S Front Panel View 7 1 2 3 4 5 SYS T STAT D PLX 1 M ODE SPD PoE 2 3 4 5 6 7 PO W ER O VER ETH ERN ET C atal yst35 60 -C G Se ri Po es E C O NS O LE 9 10 6 1 2 3 4 Mode button USB Type A port USB mini-Type B (console) port RJ-45 console port 5 6 7 LEDs 10/100/1000 PoE+ ports Dual-purpose ports Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 1-3 208868 8 282391 8 .

Chapter 1 Front Panel Product Overview Figure 1-3 Catalyst 3560CPD-8PT-S Front Panel View 7 1 2 3 4 5 SYS T STAT D PLX 1 M ODE SPD PoE PD 2 3 4 5 6 7 PO W ER O VER ETH ERN C atal yst35 60 -C G Se ri PD es C O NS O LE ET 1 2 6 1 2 3 4 Mode button USB Type A port USB mini-Type B (console) port RJ-45 console port Catalyst 2960C-12PC-L Front Panel View 5 6 7 LEDs 10/100/1000 PoE ports 10/100/1000 uplink ports Figure 1-4 1 2 3 4 SYST STAT DPLX 1 3 5 7 2 9 4 6 POW ER OVER ETH M ODE SPD PoE Cat yst al 296 0.Seres C i 11 PoE CON SOL E 8 ERN ET 10 12 1 2 5 6 1 2 3 Mode button USB mini-Type B (console) port RJ-45 console port 4 5 6 LEDs 10/100 PoE ports Dual-purpose ports Catalyst 3560-C and 2960-C Switch Hardware Installation Guide 1-4 OL-23803-02 255491 208867 8 .

or 1000 Mb/s in full-duplex or half-duplex mode.3af and 802. The maximum switch power output for the Catalyst 2960CPD-8PT-L is 22.Seres C i 11 PoE CON SOL E 8 ERN ET 10 12 1 2 5 6 1 2 3 Mode button USB mini-Type B (console) port RJ-45 console port 4 5 6 LEDs 10/100 PoE ports Dual-purpose ports 10/100 and 10/100/1000 Fast Ethernet Downlink Ports You can set the 10/100 ports to operate at 10 or 100 Mb/s in full-duplex or half-duplex mode.) Automatic medium-dependent interface crossover (auto-MDIX) is a feature that allows the switch interface to detect the required cable connection type (straight-through or crossover) and automatically configure the connection appropriately. The 100BASE-TX and 1000BASE-T traffic requires Category 5. You can set the 10/100/1000 ports to operate at 10. For information about port connections and port specifications.3at and also provide Cisco prestandard PoE and PoE+ support for Cisco IP Phones and Cisco Aironet Access Points. 100. Category 5e. You can also set these ports for speed and duplex autonegotiation. and the 3560CPD-8PT-S and are PoE-capable. The maximum cable length is 328 feet (100 meters). All 8 downlink ports on the Catalyst 2960CPD-8PT-L. and for the Catalyst 3560CPD-8PT-S is 15. The maximum switch power output for the Catalyst 2960C-8PC-L and the 2960C-12-PC-L is 123. (The default setting is autonegotiate. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 1-5 255492 . In all cases. you can use either a straight-through or crossover type cable to connect to the other device. With auto-MDIX enabled. or Category 6 unshielded twisted pair (UTP) cable. 2960C-12-PC-L. the attached device must be within 328 feet (100 meters) The 10/100/1000 ports use RJ-45 connectors with Ethernet pinouts.Chapter 1 Product Overview Front Panel Figure 1-5 Catalyst 3560C-12PC-S Front Panel View 1 2 3 4 SYST STAT DPLX 1 3 5 7 2 9 4 6 POW ER OVER ETH M ODE SPD PoE Cat yst al 396 0.4 W.4 W. PoE Ports (Switches with PoE Ports) The PoE and PoE+ ports provide PoE support for devices compliant with 802. see the “Connecting to the 10/100 and 10/100/1000 Ports” section on page 2-27.4 W of PoE per port. Each port can supply 15. 2960C-8PC-L.2 W. The 10BASE-T traffic can use Category 3 or Category 4 UTP cable. and the interface automatically corrects for any incorrect cabling.

Chapter 1 Front Panel Product Overview All 8 or 12 downlink ports on the Catalyst.2 W. The 100BASE-TX and 1000BASE-T traffic requires Category 5. See Figure 1-6. Cisco intelligent power management capabilities include enhanced power negotiation. See the “Powering the Switch” section on page 2-4 for information on powering the switches. see the switch software configuration guide on Cisco. access points. or Category 6 unshielded twisted pair (UTP) cable. it can power other PoE-capable devices such as IP phones. The Catalyst 3560CPD-8PT-S is powered through the 10/100/1000 PoE uplink ports receiving power from a PoE+ switch or through an auxiliary power adapter. you control whether or not a port automatically provides power when an IP phone or an access point is connected. power reservation. see the “Connecting to the 10/100 and 10/100/1000 Ports” section on page 2-27. For information about port connections and port specifications. Category 5e. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide 1-6 OL-23803-02 . The 10/100/1000 PoE ports use RJ-45 connectors with Ethernet pinouts.3560CG-8PC-S.4 W of PoE output on eight ports 30 W of PoE+ on four ports On a per-port basis. If the switch has surplus power (see Table 1-2). PoE Pass-Through The Catalyst 2960CPD-8PT-L and 3560CPD-8PT-S switches provide PoE pass-through. 3560C-8PC-S.com. You can budget the PoE and PoE+: • • 15. For information about configuring and monitoring PoE ports. Note The output of the PoE circuit has been evaluated as a Limited Power Source (LPS) per IEC 60950-1. The 10BASE-T traffic can use Category 3 or Category 4 UTP cable. and so on. The maximum switch power output is 123. and per-port power policing. The maximum cable length is 328 feet (100 meters). and 3560C-12PC-S switches are PoE+ capable. The Catalyst 2960CPD-8PT-L is powered either through the 10/100/1000 PoE uplink ports receiving power from a PoE or PoE+ switch or through an auxiliary power adapter.

IP phone receiving power from the PoE downlink port Catalyst 2960-C switch receiving power from 5 the PoE+ switch Catalyst 2960-C switch The available switch PoE budget depends upon the PoE sent from the uplink switch.Chapter 1 Product Overview Front Panel Figure 1-6 PoE Pass-Through 1 MODE CONSOL E SYST EN XPS S-PWR STAT MAST SPEED STACK DUPLX PoE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 C3KX-NM -10G 31 32 33 34 NETWOR K MODULE 35 36 37 38 39 40 41 42 43 44 Catalyst 3750-X 47 48 PoE+48 45 46 G1 G2/TE1 G3 2 3 SYST STAT DPLX G4/TE2 MODE SPD PoE 1 2 3 4 CONSOLE PD 5 6 Series 7 8 PD POWER OVER ETHER 2 4 13:020/9/00 1 _ 2000 2000 3000 Your current options Re dial New l CFwdAl more Cal l 1 4 7 ABC 2 5 8 0 DEF 3 messages directory 5 services GHI JKL MNO VOLUME settings 6 9 PQRS TUV WXYZ HEADSET MUTE SPEAKER OPER 1 2 3 PoE or PoE+ uplink switch (Catalyst 3750-X shown as an example. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 282392 NET 1 1-7 . See Table 1-2.) 4 Catalyst 2960-C providing power through its downlink port to the IP phone.

access points. 2960CPD-8PT-L.4 W PoE Uplink Ports (Catalyst 2960CPD-8TT-L. See Figure 1-6. The port supports Cisco USB flash drives with capacities from 64 MB to 1 GB. You can connect each of the uplink ports to different PoE switches or to the same PoE switch.4 W Table 1-3 PoE Budgeting for the Catalyst 3560CPD-8PT-S Switch Powering Options on the Uplink Ports 1 PoE+ uplink 2 PoE+ uplinks Auxiliary power input Power Sent from Uplink Switches 30 W 60 W – Available PoE budget – 15. 2960C-8PC-L. USB Type A Port Some models have an USB Type A port. See Figure 1-6.8 W 30 W 60 W 45.4 W 15. PoE-Capable Downlink Ports (Catalyst 2960CPD-8PT-L. For information on powering the switches. 3560CPD-8PT-S. and so on. See Table 1-2 for PoE budgeting information. see the “Powering the Switch” section on page 2-4.4 W 22.Chapter 1 Front Panel Product Overview Table 1-2 PoE Budgeting for the Catalyst 2960CPD-8PT-L Powering Options on the Uplink Ports 1 PoE uplink 2 PoE uplinks 1 PoE+ uplink 2 PoE+ uplinks 1 PoE and 1 PoE+ uplink Auxiliary power input Power Sent from Uplink Switches 15. Note You can also use an external auxiliary power adapter that connects to the rear of the switch. The 10/100/1000 PoE uplink ports on the Catalyst 3560CPD-8PT-S can receive power from a PoE+ switch.4 W 15. You can order it from your Cisco representative. See the “Auxiliary Power Adapter” section on page 1-16 for information. This port provides access to external Cisco USB flash devices (also known as thumb drives or USB keys).4 W – Available PoE budget – 7W 7W 22. these switches can power other PoE-capable devices such as IP phones. 2960C-12PC-L. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide 1-8 OL-23803-02 . 3560CG-8PC-S. and 3560CPD-8PT-S) The 10/100/1000 PoE uplink ports on the Catalyst 2960CPD-8TT-L and 2960CPD-8PT-L can receive power from a PoE or PoE+ switch. 3560C-8PC-S. and 3560C-12PC-S) Depending upon the available PoE budget.4 W 30.

When a link is achieved on one media type.The modules have LC connectors for fiber-optic connections or RJ-45 connectors for copper connections.Chapter 1 Product Overview Front Panel Cisco IOS software provides standard file system access to the flash device: read. These field-replaceable transceiver modules provide the uplink interfaces. You can configure the speed and duplex settings consistent with the selected media type. and copy. If links are active on both media. or you can configure them as fixed 10. the SFP-module port has priority. Dual-Purpose Ports You can configure the dual-purpose ports on the switch as either 10/100/1000 ports or as SFP-module ports. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 1-9 . the switch selects the medium for each dual-purpose port (10/100/1000BASE-T or SFP). SFP Modules The switch Ethernet SFP modules provide connections to other devices. You can use any combination of these supported SFP modules: • • • • • • • • • • GLC-LH-SM= GLC-SX-MM= GLC-ZX-SM= GLC-BX-D= GLC-BX-U= GLC-FE-100FX= GLC-FE-100LX= GLC-FE-100BX-D= GLC-FE-100BX-U= CWDM SFPs For information about SFP modules. You can set the 10/100/1000 ports to autonegotiate. 100. see your SFP module documentation and the “Installing SFP Modules” section on page 2-25. see the switch software configuration guide. as well as the capability to format the flash device with a FAT file system.com. the switch disables the other media type until the active link goes down. see the switch software configuration guide and the command reference on Cisco. By default. or 1000 Mb/s (Gigabit) Ethernet ports. For cable specifications. write. see the “SFP Module Cables” section on page B-3. For more information about the switch management ports. but you can use the media-type interface configuration command to manually designate the port as an RJ-45 port or an SFP port. erase. For information on configuring interfaces.

also referred to as the USB-mini console port. To use the USB-mini console port. Mac OS X or Linux require no special drivers. The USB-mini console interface speeds are the same as the RJ-45 console interface speeds. you can restore its operation by disconnecting and reconnecting the USB cable. For information on using the CLI to configure the USB-mini console interface.Chapter 1 Front Panel Product Overview Management Ports You can connect the switch to a PC running Microsoft Windows or to a terminal server through either the RJ-45 console port or the USB mini-Type B console port. Note The 5-pin mini-Type B connectors resemble the 4-pin mini-Type B connectors. Figure 1-7 USB Mini-Type B Port The configurable inactivity timeout reactivates the RJ-45 console port if the USB-mini console port is activated. see the “Installing the Cisco Microsoft Windows USB Device Drivers” section on page C-4. see the switch software guide. Use only the 5-pin mini-Type B. you must install the Cisco Windows USB device driver on the device that is connected to the USB-mini console port and that is running Microsoft Windows. connecting and disconnecting the USB cable from the console port does not affect Windows HyperTerminal operations. With the Cisco Windows USB device driver. They are not compatible. The USB connection uses a USB Type A-to-5-pin mini-Type B cable. but no input activity occurs for a specified time period. USB-mini console port (5-pin connector). Catalyst 3560-C and 2960-C Switch Hardware Installation Guide 1-10 253163 OL-23803-02 . When the USB-mini console port deactivates due to a timeout. The RJ-45 connection uses an RJ-45-to-DB-9 female cable. • • RJ-45 console port. Note For information about downloading the Cisco USB device driver. See Figure 1-7.

Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 282393 1-11 . 2.Chapter 1 Product Overview Front Panel LEDs You can use the switch system and port LEDs to monitor switch activity and performance. Switch Panel LEDs Figure 1-8 Switch LEDs 8 SY ST STAT D PLX 1 2 3 4 5 6 7 8 PO W ER O VE R M ODE SP D PoE C O NS O PD LE ETH ER N ET 1 2 3 4 5 6 1 2 3 4 Mode button SYST LED (system) STAT LED (status) DPLX LED (duplex) 7 5 6 7 8 SPD LED (speed) PoE LED1 PD LED2 (powered device) Port LEDs 1. Only the Catalyst 2960CPD-8PT-L and 3560PD-8PT-S switches have the PD LED. Applicable to switches with PoE ports.

USB-mini console port LED is not active. RJ-45 console port LED is not active. See Figure 1-1 and Figure 1-2 for the LED locations. Table 1-5 RJ-45 and USB-Mini Console Port LEDs LED RJ-45 console port Color Green Off Description RJ-45 console port is active. Port is not active. Port is not active. USB-mini console port is active. System is receiving power but is not operating properly. USB-mini console port Green Off Catalyst 3560-C and 2960-C Switch Hardware Installation Guide 1-12 OL-23803-02 . USB-mini console port is active. the USB-mini console port has priority. System is operating normally. If you connect two console cables. If you connect a cable to a console port. the switch automatically uses that port for console communication. Console LEDs The console LEDs show which console port is in use. RJ-45 console port is active.Chapter 1 Front Panel Product Overview System LED Table 1-4 System LED Color Off Green Amber System Status System is not powered on.

100. or 1000 Mb/s. Table 1-7 Meaning of Port LED Colors LED Color Off Green Alternating green-amber Amber Meaning No link or port was administratively shut down. This is the default mode. Blinking green Activity. as a group or individually. as a group or individually.Chapter 1 Product Overview Front Panel Modes for Port LEDs The port LEDs. CRC errors. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 1-13 . the port LED is amber for up to 30 seconds as STP searches for loops. The port operating speed: 10. Table 1-6 Modes for Port LEDs LED STAT DUPLX SPD PD 1 Port Mode Port status Port duplex status Port speed Powered device PoE port power Description The port status. The status of the uplink port. Error frames can affect connectivity. Port LEDs RJ-45 ports and SFP-module slots have port LEDs. and errors such as excessive collisions. Only the Catalyst 2960CPD-8PT-L and 3560PD-8PT-S switches have the PD LED. The PoE status. provide information about the switch and about the individual ports. PoE 1. The port duplex mode: full duplex or half duplex. display information about the switch and about the individual ports (Table 1-5). These LEDs. Link fault. Port is sending or receiving data. Port is blocked by Spanning Tree Protocol (STP) and is not forwarding data. Link present but is not sending or receiving data. After a port is reconfigured. and alignment and jabber errors are monitored for link faults.

(Table 1-9). PoE is enabled. • PD LED Applies only to the Catalyst 2960CPD-8PT-L and 3560PD-8PT-S switches. the LED shows PoE problems when they are detected (Table 1-8). Table 1-8 PoE LED Color Off Green Blinking amber Meaning PoE is not enabled. Ports are functioning correctly. Switch is receiving power from a PoE device. Switch is powered by a PoE switch through a PoE uplink port. • • PoE mode is not selected. The PoE LED is only on the switches that support PoE. The ports can autonegotiate. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide 1-14 OL-23803-02 . but it is insufficient to power up the switch. Switch is powered by only the auxiliary power adapter. or you can manually configure each dual-purpose port as either 10/100/1000 with copper connectors or as an SFP-module port. Dual-Purpose Port LEDs The dual-purpose port LEDs identify the connection as either a copper-based connector or an SFP module. but not as both types at the same time. See Table 1-7 for LED descriptions. or At least one of the ports has a PoE fault.Chapter 1 Front Panel Product Overview PoE LED Even if the PoE mode is not selected. Switch is powered by the auxiliary power but is also receiving power from a PoE device. At least one of the 10/100 or 10/100/100 PoE ports has been denied power. Table 1-9 PD LED Color Off Blinking amber Amber Amber/green Green Meaning Switch is not powered up.

1.Chapter 1 Product Overview Rear Panel Figure 1-9 Dual-Purpose LEDs 1 2 Catalyst 3560-CG Series PoE 8 9 10 3 7 4 208872 6 5 1 2 3 4 SFP module port LED SFP module port LED SFP module slot RJ-45 connector 5 6 7 8 RJ-45 port LED RJ-45 port LED RJ-45 connector SFP module slot Rear Panel • • • • A reset button A security slot An AC power connector or a power adapter connector Heat sink fins (Catalyst 3560CG-8PC-S switch) Catalyst 2960CPD-8PT-L Switch Rear Panel Figure 1-10 RESET .5A 1 2 3 1 2 Security slot Reset button 3 Power adapter connector Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 208873 AUX 53 V 1-15 .

You can order the auxiliary power adapter (PWR-ADPT) with the switch. 2960CPD-8PT-L. 2960CPD-8PT-L. You can power the switch through either the 10/100/1000 uplink ports or through an auxiliary power adapter. or you can order it (PWR-ADPT=) later from your Cisco representative. and 3560CPD-8PT-S switches do not have a internal power supply. 1.5A 208909 AUX 53 V OL-23803-02 . 1. The internal power supply is an autoranging unit that supports input voltages between 100 and 240 VAC. and 3560CPD-8PT-S are powered through their internal power supplies.Chapter 1 Rear Panel Product Overview Figure 1-11 Catalyst 3560CG-8PC-S Switch Rear Panel RESET . Figure 1-12 Connecting Through an External Auxiliary Power Adapter RESET AUX 53V 1 1 Auxiliary power adapter Catalyst 3560-C and 2960-C Switch Hardware Installation Guide 1-16 208870 .5A 1 2 3 4 1 2 Security slot Reset button 3 4 Heat sink fins AC power connector Internal Power Supply All switches except the Catalyst 2960CPD-8TT-L. Auxiliary Power Adapter The Catalyst 2960CPD-8TT-L. Plug the AC power cord into the AC power connector and into an AC power outlet.

Chapter 1

Product Overview Management Options

Security Slots
The switches have security slots on the rear panel. You can install an optional cable lock, such as the type that is used to secure a laptop computer, to secure the switch. Figure 1-13 shows the slot on a rear panel.
Figure 1-13 Switch Left Panel

1

RESET , 1.5A
208875

AUX 53 V

1

Security slot

Reset Button
You can use press the reset button to power-cycle the switch. See Figure 1-13.

Management Options

Cisco Network Assistant Network Assistant is a PC-based network management GUI with centralized management of Cisco LAN switches, core switches, routers, access points, IP phones, and PIX firewalls. Network Assistant is available at no cost and can be downloaded from this URL: http://www.cisco.com/en/US/products/ps5931/tsd_products_support_series_home.html For information on starting Network Assistant, see the Getting Started with Cisco Network Assistant guide on Cisco.com. See the switch release notes for information on CNA support.

Device manager You can use the device manager, which is in the switch memory, to manage individual and standalone switches. Device manager is a web interface that offers quick configuration and monitoring. You can access the device manager from anywhere in your network through a web browser. For more information, see the device manager online help.

Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02

1-17

Chapter 1 Network Configurations

Product Overview

Cisco IOS CLI The switch CLI is based on Cisco IOS software and supports desktop-switching features. You can configure and monitor the switch and switch cluster members from the CLI. You can access the CLI either by connecting your management station directly to the switch console port or by using Telnet from a remote management station. See the switch command reference on Cisco.com for more information. For setup instructions that use the CLI, go to Appendix C, “Configuring the Switch with the CLI Setup Program.”

CiscoView application The CiscoView device-management application displays the switch image that you can use to set configuration parameters and to view switch status and performance information. The CiscoView application, which you purchase separately, can be a standalone application or part of a Simple Network Management Protocol (SNMP) platform. See the CiscoView documentation for more information.

SNMP network management You can use SNMP management applications such as CiscoWorks LAN Management Solution (LMS) and HP OpenView to configure and manage the switch. You also can manage it from an SNMP-compatible workstation that is running platforms such as HP OpenView or SunNet Manager.

The Cisco Configuration Engine is a network management device that works with embedded CNS agents in the switch software. You can use the Cisco Configuration Engine to automate initial configurations and configuration updates on the switch.

Network Configurations
See the switch software configuration guide on Cisco.com for an explanation of network configuration concepts. The software configuration guide also provides network configuration examples for creating dedicated network segments that are interconnected through Ethernet connections.

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OL-23803-02

CH A P T E R

2

Switch Installation
This chapter describes how to start your switch and how to interpret the power-on self-test (POST) that ensures proper operation. It also describes how to install the switch. Read the topics and perform the procedures in this order:
• • • • • •

Preparing for Installation, page 2-1 Verifying Switch Operation, page 2-5 Mounting the Switch, page 2-5 Installing the Power Cord Retainer (Optional), page 2-19 Installing the Cable Guard (Optional), page 2-22 Connecting Devices to the Ethernet Ports, page 2-27

Preparing for Installation
• • • • •

Warnings, page 2-1 Installation Guidelines, page 2-3 Equipment That You Supply, page 2-4 Box Contents, page 2-4 Powering the Switch, page 2-4

Warnings
These warnings are translated into several languages in the Regulatory Compliance and Safety Information for the Catalyst 3560-C and the 2960-C Switches guide.

Warning

Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces, and watches). Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals. Statement 43

Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02

2-1

Chapter 2 Preparing for Installation

Switch Installation

Warning

Read the wall-mounting instructions carefully before beginning installation. Failure to use the correct hardware or to follow the correct procedures could result in a hazardous situation to people and damage to the system. Statement 378

Warning

Do not work on the system or connect or disconnect cables during periods of lightning activity. Statement 1001

Warning

Read the installation instructions before connecting the system to the power source. Statement 1004

Warning

This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 20 A Statement 1005

Warning

To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety:
• • • This unit should be mounted at the bottom of the rack if it is the only unit in the rack. When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack. If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack. Statement 1006

Warning

Class 1 laser product. Statement 1008

Warning

This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available. Statement 1024

Warning

Ultimate disposal of this product should be handled according to all national laws and regulations. Statement 1040

Catalyst 3560-C and 2960-C Switch Hardware Installation Guide

2-2

OL-23803-02

allow at least 1. If you are installing the switch in a rack.75 in. Statement 1079 Note Applies to the Catalyst 3560CG-8PC-S switch. the maximum recommended ambient temperature is: 104°F (40°C). such as radios. Temperature around the unit does not exceed 113°F (45°C). • • • Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 2-3 . 3560CG-8TC-S. Do not open. and 2960CG-8TC-L switches. Catalyst 3560CG-8PC-S switch: Allow at least 1. (7. Statement 1073 Warning Installation of the equipment must comply with local and national electrical codes. Installation Guidelines Before installing the switch. Statement 1074 Warning To prevent airflow restriction.” Cabling is away from sources of electrical noise. (4 cm) of empty rack space above each switch. (4 cm) clearance from the ends of the external heat sink fins. right. Airflow around the switch and through the vents must be unrestricted. Statement 1044 Warning To prevent the system from overheating. Warning No user-serviceable parts inside. do not operate it in an area that exceeds the maximum recommended ambient temperature of: 113°F (45°C) Statement 1047 Note For Catalyst 3560CG-8PC-S. and top sides of the switch to avoid any flow blockage. the following ports must be connected through an approved network termination unit with integral circuit protection: 10/100/1000 Ethernet. these guidelines must be met: • • The operating environment must be within the ranges listed in Appendix A. We strongly recommend that you allow at least 3 in.75 in.6 cm) of clearance from the left. (7. allow clearance around the ventilation openings to be at least: 3 in. “Technical Specifications.6 cm) Statement 1076 Warning Hot surface. and fluorescent lighting fixtures. Make sure that the cabling is away from other devices that might damage the cables.Chapter 2 Switch Installation Preparing for Installation Warning For connections outside the building where the equipment is installed. power lines.

049 meters). a shelf.Chapter 2 Powering the Switch Switch Installation If the switch is installed in a closed environment or in a multirack assembly. Power the switch: Catalyst 2960CPD-8PT-L and 2960CPD-8TT-L • Connect a 10/100/1000 uplink port to a PoE or PoE+ switch. wall-mount the switch with its front panel facing down or to the side to prevent airflow restriction and to provide easier access to the cables. Equipment That You Supply You might need this equipment to install the switch: • • Number-2 Phillips screwdriver Drill with a #27 drill bit (0. contact your Cisco representative or reseller for support. • • • • Humidity around the switch must not exceed 95 percent. Do not wall-mount the switch with its front panel facing up. you should power on the switch and verify that it passes POST. on a desk.000 feet (3. such as a Catalyst 3750-X. • • For 10/100 and 10/100/1000 fixed ports. • Catalyst 3560-C and 2960-C Switch Hardware Installation Guide 2-4 OL-23803-02 . – Access to ports is sufficient for unrestricted cabling. cable lengths from the switch to connected devices are not more than 328 feet (100 meters). Powering the Switch Before installing the switch in a rack.144-inch [3. Clearance to the switch front and rear panels meets these conditions: – You can easily read the front-panel LEDs.com describes the box contents. – The AC power cord can reach from the AC power outlet to the connector on the switch • rear panel. If any item is missing or damaged. For cable lengths for small form-factor pluggable (SFP)-module connections. the temperature around it might be greater than normal room temperature. Following safety regulations. Or Plug the auxiliary power adapter cord into the switch AUX power connector and into an AC power outlet. Do not place any items on the top of the switch. see the “SFP Module Connectors” section on page B-2 and the module documentation.7 mm]) Box Contents The switch getting started guide on Cisco. Altitude at the installation site must not be greater than 10. or a wall.

Chapter 2 Switch Installation Verifying Switch Operation Note You can use both the uplink port and the auxiliary power adapter. and the other LEDs remain green. The System LED blinks green. Or Plug the auxiliary power adapter cord into the switch AUX power connector and into an AC power outlet. Mounting the Switch • • • • On a Desk or Shelf (without Mounting Screws) Desk. or on a wall. such as a Catalyst 3750-X. Status. Mount the switch in a rack on a desk or shelf. LEDs blink during the test. When the switch begins POST. or Wall (with Mounting Screws) With a Mounting Tray In a Rack Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 2-5 . Catalyst 3560CPD-8PT-S • Connect a 10/100/1000 uplink port to a PoE+ switch. and 3560CPD-8PT-S) • Plug the AC power cord to the switch AC power connector and into an AC power outlet. under a desk or shelf. After a successful POST. unplug the power cord from the switch. which lasts approximately 1 minute. If a switch fails POST. POST failures are usually fatal. as described in the “Mounting the Switch” section on page 2-5. All models (except the Catalyst 2960CPD-8PT-L. The other LEDs turn off and then reflect the switch operating status. When the POST completes successfully. However. and Speed LEDs turn green. Duplex. a series of tests that runs automatically to ensure that the switch functions properly. • Note You can use both the uplink port and the auxiliary power adapter. the auxiliary power input takes precedence. Verifying Switch Operation As the switch powers on. it begins the POST. Call Cisco technical support representative if your switch fails POST. the auxiliary power input takes precedence. the System. However. the System LED turns green. Shelf. the System LED turns amber. 2960CPD-8TT-L.

or Wall (with Mounting Screws) You can use the mounting screws to mount the switch: • • • On a desk or a shelf Under a desk or a shelf On a wall Desk. and attach them to the recessed areas on the bottom of the unit. This prevents the switch from sliding on the desk or shelf. Note Wait before you attach the screw template to the desk or shelf.Chapter 2 Mounting the Switch Switch Installation On a Desk or Shelf (without Mounting Screws) Step 1 Step 2 Locate the adhesive strip with the rubber feet in the accessory kit. (7.6 cm) Statement 1076 After you mount the switch. see the “After Installing the Switch” section on page 2-25 for information about the switch configuration. Remove the four rubber feet from the adhesive strip. allow clearance around the ventilation openings to be at least: 3 in.or Shelf-Mounting Step 1 Step 2 Use the screw template to align the mounting screw holes and also as a guide to make sure that you install the screws into the desk or shelf with proper clearance. Doing so helps prevent airflow restriction and overheating. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide 2-6 OL-23803-02 . Step 3 Place the switch on the desk or shelf. This ensures that the power cord faces the rear of the desk or shelf after the switch is installed. Warning To prevent airflow restriction. Shelf. Note We strongly recommend that you attach the rubber feet. Position the screw template on top of the desk or shelf so that the two side-by-side slots face the front of the desk or shelf. Desk. as shown in Figure 2-1.

and attach it to the top of the desk or shelf. Place the switch onto the mounting screws. (7.7 mm) or a #27 drill bit to drill a 1/2-inch (12.Chapter 2 Switch Installation Mounting the Switch Figure 2-1 Installing the Mounting Screws on Top of a Desk or a Shelf 2 3 1 1 2 Step 3 Step 4 Step 5 Step 6 Step 7 Screw template 3 Screws Desk or shelf Peel the adhesive strip off the bottom of the screw template.144-inch (3. and tighten them until they touch the top of the screw template. Use a 0. allow clearance around the ventilation openings to be at least: 3 in. Insert three screws in the slots on the screw template.7 mm) hole in the three screw template slots. Remove the screw template from the desk or shelf. Warning To prevent airflow restriction.6 cm) Statement 1076 Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 210096 2-7 . and slide it forward until it locks in place. See Figure 2-2.

Peel the adhesive strip off the bottom of the screw template. Position the screw template underneath the desk or shelf so that the two side-by-side slots face the front of the desk or shelf. This ensures that the power cord faces the rear of the desk or shelf after the switch is mounted. Under the Desk. and attach it to the underside of the desk or shelf.Chapter 2 Mounting the Switch Switch Installation Figure 2-2 Mounting the Switch on Top of a Desk or Shelf SYS T STA T D PLX 1 M ODE SPD PoE 2 3 4 5 6 7 8 PO W ER O VER ETH ERN ET Seri es PD C O NSO PD LE 1 2 3 1 2 1 2 Slides on this way 3 Screws Desk or shelf After you mount the switch.or Shelf-Mounting Step 1 Step 2 Use the screw template to align the mounting screw holes and also as a guide to make sure the screws are installed under the desk or shelf with proper clearance. Step 3 Catalyst 3560-C and 2960-C Switch Hardware Installation Guide 2-8 OL-23803-02 282394 . see the “After Installing the Switch” section on page 2-25 for information about configuring the switch. as shown in Figure 2-3.

See Figure 2-4.7 mm) or a #27 drill bit to drill a 1/2-inch (12. and tighten until they touch the top of the screw template. Remove the screw template from underneath the desk or shelf.7 mm) hole in the three screw template slots.144-inch (3. Place the switch upside down onto the mounting screws. Warning To prevent airflow restriction.Chapter 2 Switch Installation Mounting the Switch Figure 2-3 Installing the Mounting Screws Under a Desk or Shelf 1 2 3 3 1 2 Step 4 Step 5 Step 6 Step 7 4 250146 Desk or shelf Screw template 3 4 Screws Adhesive Use a 0.6 cm) Statement 1076 Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 2-9 . allow clearance around the ventilation openings to be at least: 3 in. (7. Insert three screws in the slots on the screw template. and slide it forward until it locks in place.

Failure to use the correct hardware or to follow the correct procedures could result in a hazardous situation to people and damage to the system.Chapter 2 Mounting the Switch Switch Installation Figure 2-4 Mounting the Switch Under a Desk or Shelf 1 2 3 1 2 Desk or shelf Screws 3 Slides on this way After you mount the switch. Statement 378 Caution Do not wall-mount the switch with its front panel facing up. see the “After Installing the Switch” section on page 2-25 for information about configuring the switch. wall-mount the switch with its front panel facing down or to the side to prevent airflow restriction and to provide easier access to the cables. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide 2-10 282395 M ODE C O NSO LE D PLX SYS T STA T SPD PoE PD PO W ER O VER 1 ETH ERN 2 ET 3 4 5 6 7 8 C atal yst 1 29 60 -C Seri es PD 2 OL-23803-02 . Following safety regulations. Wall-Mounting Warning Read the wall-mounting instructions carefully before beginning installation.

in. Position the screw template so that the two side-by-side slots face toward the floor.19 cm) 4 5 6 2.24) Switch Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 330380 2-11 .144-inch (3. (9. Step 3 Step 4 Step 5 Step 6 Step 7 Peel the adhesive strip off the bottom of the screw template. Note Step 2 Figure 2-5 shows the measurements for the location of the screws on the switch. Insert three screws in the slots on the screw template. Remove the screw template from the wall. Attach the screw template to the wall.Chapter 2 Switch Installation Mounting the Switch Step 1 Locate the screw template. make sure that you attach the switch securely to a wall stud or to a firmly attached plywood mounting backboard.46. (4.77 in. The template is used to align the mounting screw holes. For the best support of the switch and cables. (9. (6.7 mm) hole in the three screw template slots.62 in.7 mm) or a #27 drill bit to drill a 1/2-inch (12.44 cm) 3. Figure 2-5 Location of the Mounting Holes on the Switch 6 5 4 1 2 3 1 2 3 1.72 in. and tighten until they touch the top of the screw template.67 in. Use a 0.49 cm) 3. as shown in Figure 2-6. (6.78) 2.

5 U A X 53 V 2 R E E S T 2 2 Step 8 Place the switch onto the mounting screws. See Figure 2-7. and slide it down until it locks in place. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide 2-12 208926 OL-23803-02 .1 A .Chapter 2 Mounting the Switch Switch Installation Figure 2-6 Installing the Mounting Screws on the Wall 1 2 THIS SID E MOUNT AWAY FROM ING SU RFACE CABLE SIDE EN TRY 157828 2 3 2 Figure 2-7 1 Installing the Switch on a Wall 3 .

You can use a similar procedure to mount the switch under a desk or on a wall. (12. wall-mount the switch with its front panel facing down or to the side. or you can order it later from your Cisco representative. (3. or with a magnet. Following safety regulations. You can order it when you order your switch. See Figure 2-8.144-in. Figure 2-8 Attaching the Tray to the Desk or Shelf 1 1 2 1 3 Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 208923 2-13 . to allow sufficient airflow and to provide easier access to the cables. and tighten them. Mounting Tray with Screws You can use the mounting tray to secure the switch: • • • On a desk or shelf Under a desk or shelf On a wall Caution Do not wall-mount the switch with its front panel facing up. This example shows you how to mount the switch on a desk or shelf.7 mm) or a #27 drill bit to drill three 1/2-in. The mounting kit ships contents: • • • • Two number-10 Phillips pan-head screws Three number-8 Phillips pan-head screws Mounting tray Magnet You can use the mounting tray by itself with mounting screws. Step 1 Step 2 Step 3 Place the mounting tray on the desk.7 mm) holes in the desk. Use a 0.Chapter 2 Switch Installation Mounting the Switch With a Mounting Tray The mounting kit (part number CMP-MGNT-TRAY=) is optional. Insert the three number-8 Phillips pan-head screws in the slots on the mounting tray.

See Figure 2-9. and slide the switch until it locks into place. Figure 2-9 Installing the Switch on the Mounting Tray SYST STAT DPLX MODE SPD PoE 1 2 3 4 CONSOL PD 5 6 Series PD 7 8 E POWER OVER ETHERN ET 1 2 1 2 3 4 1 2 Switch Sliding direction 3 4 Mounting tray Desk Catalyst 3560-C and 2960-C Switch Hardware Installation Guide 2-14 282396 OL-23803-02 .Chapter 2 Mounting the Switch Switch Installation 1 2 Step 4 Number-8 Phillips pan-head screws Mounting tray 3 Desk or shelf Place the switch onto the mounting screws.

Figure 2-10 Securing the Mounting Tray to the Switch 1 SYST STAT DPLX MODE SPD PoE 1 2 3 4 CONSOL E PD 5 Series 6 7 8 PD POWER OVER ETH ERNET 1 2 2 1 Switch 2 Number-10 Phillips pan-head screws Warning To prevent airflow restriction. (7.6 cm) Statement 1076 Mounting Tray with a Magnet You can use a magnet with the mounting tray to mount the switch: • • • On a metal surface Under a metal surface On a metal wall Caution Do not use the magnet without a mounting tray.Chapter 2 Switch Installation Mounting the Switch Step 5 Use the two number-10 Phillips pan-head screws to secure the mounting tray to the switch. allow clearance around the ventilation openings to be at least: 3 in. See Figure 2-10. You can use a similar procedure to mount the switch under a metal desk or on a metal desk. This example shows you how to mount the switch on a metal wall. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 282397 2-15 .

Mount the magnet and switch on a metal wall.Chapter 2 Mounting the Switch Switch Installation Step 1 Place the switch on the mounting tray. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide 2-16 282397 282398 OL-23803-02 . as shown in Figure 2-13. Figure 2-11 Placing the Switch on the Mounting Tray SYST STAT DPLX MODE SPD PoE 1 2 3 4 CONSOL PD 5 6 Series PD 7 8 E POWER OVER ETHERN ET 1 2 1 2 1 Step 2 Switch 2 Mounting tray Use the two number-10 Phillips pan-head screws to secure the mounting tray to the switch. Figure 2-12 Securing the Mounting Tray to the Switch 1 SYST STAT DPLX MODE SPD PoE 1 2 3 4 CONSOL E PD 5 Series 6 7 8 PD POWER OVER ETH ERNET 1 2 2 1 Step 3 Switch 2 Number-10 Phillips pan-head screws Place one side of the magnet against the bottom of the mounting tray. See Figure 2-11. See Figure 2-12.

6 cm) Statement 1076 After you mount the switch. allow clearance around the ventilation openings to be at least: 3 in. Statement 378 Caution Do not wall-mount the switch with its front panel facing up.5 A R E S T E 1 2 Switch with the mounting tray attached Magnet 3 Metal wall Warning To prevent airflow restriction. wall-mount the switch with its front panel facing down or to the side. to allow sufficient airflow and to provide easier access to the cables.1 V 53 U A X . see the “After Installing the Switch” section on page 2-25 for information about configuring the switch. Failure to use the correct hardware or to follow the correct procedures could result in a hazardous situation to people and damage to the system. (7. Following safety regulations. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 209025 2-17 . Figure 2-13 Wall-Mounting with a Magnet 3 2 1 .Chapter 2 Switch Installation Mounting the Switch Warning Read the wall-mounting instructions carefully before beginning installation.

Follow the same steps to attach the second bracket to the opposite side.Chapter 2 Mounting the Switch Switch Installation In a Rack Installing the switch in a rack requires an optional bracket kit that is not included with the switch. load the rack from the bottom to the top with the heaviest component at the bottom of the rack. install the stabilizers before mounting or servicing the unit in the rack.and 24-inch rack-mounting brackets (RCKMNT-23-CMPCT=) Warning To prevent bodily injury when mounting or servicing this unit in a rack. you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety: • • • This unit should be mounted at the bottom of the rack if it is the only unit in the rack. Statement 1006 To install the switch in a rack. You can order these kits from your Cisco representative: • • 19-inch rack-mounting brackets (RCKMNT-19-CMPCT=) 23. follow the instructions described in these sections: • • Attaching Brackets to the Switch. page 2-18 Attaching Brackets to the Switch Figure 2-14 shows how to attach a 19-inch bracket to one side of the switch. When mounting this unit in a partially filled rack. Figure 2-14 Attaching the 19-inch Brackets for Rack-Mounting SYST STAT D PLX 1 M ODE SPD P oE 2 3 4 5 6 7 8 PO W ER O VER ETH ER N ET Seri es PD C O N SO PD LE 1 2 1 1 Phillips flat-head screw Catalyst 3560-C and 2960-C Switch Hardware Installation Guide 2-18 282399 OL-23803-02 . page 2-17 Mounting the Switch in a Rack. If the rack is provided with stabilizing devices.

Warning To prevent airflow restriction. See Figure 2-15.Chapter 2 Switch Installation Mounting the Switch Figure 2-15 shows how to attach a 23-inch bracket to one side of the switch. Follow the same steps to attach the second bracket to the opposite side. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 282402 282400 2-19 . and align the bracket in the rack. insert the switch into the rack. (7. see the “After Installing the Switch” section on page 2-25 for information about the switch configuration.6 cm) Statement 1076 Figure 2-15 Mounting the Switch in a Rack SYST STAT D PLX 1 M ODE SPD P oE 2 3 4 5 6 7 8 PO W ER O VER ETH ER N ET Seri es PD C O N SO PD LE 1 2 1 1 Phillips machine screws After you mount the switch. Use either the number-12 or number-10 Phillips machine screws to secure the switch in the rack. allow clearance around the ventilation openings to be at least: 3 in. Attaching the 23-inch Brackets for Rack-Mounting SYST STAT D PLX 1 M ODE SPD P oE 2 3 4 5 6 7 8 PO W ER O VER ETH ER N ET Seri es PD C O N SO PD LE 1 2 1 1 Phillips flat-head screw Mounting the Switch in a Rack After the brackets are attached to the switch.

The power cord retainer part number (PWR-CLP=) is optional. You can order it when you order your switch. or you can order it later from your Cisco representative. See Figure 2-16.Chapter 2 Installing the Power Cord Retainer (Optional) Switch Installation Installing the Power Cord Retainer (Optional) Note This section applies to switches with an AC power connector. and pass it around the loop on the switch. Step 1 Step 2 Choose the sleeve size of the power cord retainer based on the thickness of the cord. The smaller sleeve can be snapped off and used for thin cords. See Figure 2-19. Slide the retainer around the AC power cord. Figure 2-16 Inserting the Retainer through the Lanced Loop 4 2 3 1 2 AC power cord Power cord retainer 3 4 Sleeve for thinner power cords Loop Catalyst 3560-C and 2960-C Switch Hardware Installation Guide 2-20 OL-23803-02 208984 1 RESET .

See Figure 2-17. Detach the sleeve. Figure 2-18 Locking the Retainer 2 ( 3 3 Latches 1 2 Step 5 AC power cord Sleeve for thin power cords (Optional) Use the small sleeve for thin power cords.Chapter 2 Switch Installation Installing the Power Cord Retainer (Optional) Step 3 Slide the retainer through the first latch. Figure 2-17 Sliding the Retainer Through the Latch 2 3 1 2 Step 4 AC power cord Smaller sleeve for thin power cords 3 Latch Slide the retainer through the other latches to lock it. Use the small sleeve to provide greater stability for thin cords. See Figure 2-18. See Figure 2-19. and slide it over the power cord. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 2-21 208986 1 RESET 208985 1 RESET .

Figure 2-20 Securing the Power Cord in the Retainer Catalyst 3560-C and 2960-C Switch Hardware Installation Guide 2-22 208988 OL-23803-02 . See Figure 2-20.Chapter 2 Installing the Power Cord Retainer (Optional) Switch Installation Figure 2-19 Sleeve Around the Power Cord 2 1 1 208987 1 Step 6 Sleeve for thin power cords 2 AC power cord Secure the AC power cord by pressing on the retainer.

5 in. Note This is only required if you are not installing the wall-mount brackets. but you can order it from your Cisco representative. The cable guard (CMP-CBLE-GRD=) is not included with the switch. Using the Washer Figure 2-21 SYST STAT DPLX 1 M ODE SPD PoE 2 3 4 5 6 7 8 POW ER OVER ETH SeresPD i CON SOL E PD ERN ET 1 2 1 1 Washer Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 330047 2-23 . under a desk. See Figure 2-21. The cable guard is shipped with these items: • • • Two 0. Note You can use the cable guard when the switch is mounted on a desk. or on a wall. (12.7 mm) number-8 Phillips wood screws Two number-10 Phillips pan-head screws Two washers Step 1 (Optional) Attach the supplied washers before you install the cable guard.Chapter 2 Switch Installation Installing the Cable Guard (Optional) Installing the Cable Guard (Optional) The cable guard prevents tampering with the cables after the cables are installed.

See Figure 2-23. Figure 2-23 Pivoting the Cable Guard Upwards 2 SYST STAT 1 2 3 4 Catalyst 5 6 7 8 2960-C Series PD CONSOLE PD 208916 1 2 1 1 Cable guard 2 Pivot direction for cable guard pivots Attach the cables to the switch. See Figure 2-24. See Figure 2-22.Chapter 2 Installing the Cable Guard (Optional) Switch Installation Step 2 Use the supplied number-10 pan-head screws to attach the cable guard to the switch. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide 2-24 OL-23803-02 208917 . and pivot it upwards so that you can install the cables. slide the cable guide out. Figure 2-22 Attaching the Cable Guard to the Switch 1 2 SYST STAT DPL X MODE SPD PoE 1 2 3 4 Catalyst 29 5 6 7 8 60-C Se CONSOL E PD ries PD POWER OVER ETH ERNET 1 2 3 1 2 Step 3 Switch Cable guard 3 Two number-10 Phillips pan-head screws Loosen the number-10 Phillips pan-head screws.

Chapter 2 Switch Installation Installing the Cable Guard (Optional) Figure 2-24 Attaching the Cables to the Switch 2 SYST STAT DPLX MODE SPD PoE 1 2 3 4 Catalyst 5 6 7 8 2960-C Series PD CONSOL PD E POWER OVER ETHERN ET 1 2 1 1 Step 4 Cable guard 2 Pivot direction for cable guard pivots Guide the connected cables through the slots in the front of the cable guard. Tighten the screws. Slide the cable guide in as shown in Figure 2-26. Figure 2-25 Guiding the Cables through the Guard 208918 Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 2-25 330040 .

Connect to a 10/100 or 10/100/1000 port.Chapter 2 After Installing the Switch Switch Installation Step 5 (Optional) To attach the cable guard to the desk or wall. go to Appendix C. use a 0. To prevent ESD damage. See the “Verifying Switch Operation” section on page 2-5. 3. (12. See the switch getting started guide for instructions.144-inch (3. Power on the switch. Figure 2-26 Securing the Cable Guard to the Desk 1 1 2 1 Number-8 Phillips wood screws 2 Desk or shelf After Installing the Switch 1.5 in.7 mm) or a #27 drill bit to drill 1/2-inch (12. “Configuring the Switch with the CLI Setup Program. Connect to the ports. and run Express Setup. For configuration instructions about using the CLI setup program. Do not remove and insert any module more often than is absolutely necessary. observe these guidelines: • • Removing and installing an SFP module can shorten its useful life.” Installing SFP Modules When installing SFP modules. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide 2-26 OL-23803-02 208919 . See the “Connecting Devices to the Ethernet Ports” section on page 2-27 to complete the installation.7 mm) number-8 Phillips wood screws and tighten them as shown in Figure 2-26. 2.7 mm) holes at each of the two mounting locations. Insert the supplied 0. follow your normal board and component handling procedures when connecting cables to the switch and other devices.

If the latch is obstructed and you cannot use your finger. pull the bale out and down to eject it. Disconnect the cable from the SFP module. Connect the SFP cables. Place the module in an antistatic bag or other protective environment. flat-blade screwdriver or other long. For fiber-optic SFP modules. Grasp the SFP module. Align the module in front of the slot opening. Figure 2-27 Installing an SFP Module C atal s y t3 5 6 0 5 6 7 8 -C G S er i sP e oE 9 10 Caution Do not remove the dust plugs from the fiber-optic SFP module port or the rubber caps from the fiber-optic cable until you are ready to connect the cable. If the module has a bale-clasp latch. On some SFP modules. unlocked position. The plugs and caps protect the SFP module ports and cables from contamination and ambient light. Statement 1008 Step 1 Step 2 Attach an ESD-preventive wrist strap to your wrist and to a bare metal surface. If the module has a bale-clasp latch. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 208913 2-27 . Insert a dust plug into the optical ports of the SFP module. Step 3 Step 4 Step 5 Step 6 Step 7 If the module has a bale-clasp latch. Find the send (TX) and receive (RX) markings on the module top. For reattachment. narrow instrument. and carefully remove it from the slot. the TX and RX markings might be replaced by arrows that show the direction of the connection.Chapter 2 Switch Installation Removing SFP Modules Warning Class 1 laser product. remove the dust plugs and save. move it to the open. use a small. either send or receive. Removing SFP Modules Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Attach an ESD-preventive wrist strap to your wrist and to a bare metal surface. and push until you feel the connector snap into place. note which cable connector plug is send (TX) and which is receive (RX). close it.

page 2-28 Connecting to the 10/100 and 10/100/1000 Ports The 10/100 and 10/100/1000 Ethernet ports use RJ-45 connectors with Ethernet pinouts. See the “Cables and Adapters” section on page B-3 for cable-pinout descriptions. If the device does not support autonegotiation. If auto-MDIX is disabled.com for more information about autonegotiation and auto-MDIX.Chapter 2 Connecting Devices to the Ethernet Ports Switch Installation Figure 2-28 Removing a Bale-Clasp Latch SFP Module C atal s y t3 5 6 0 5 6 7 8 -C G S er i s P oE e 9 10 1 1 Bale clasp Connecting Devices to the Ethernet Ports • • Connecting to the 10/100 and 10/100/1000 Ports. page 2-27 Connecting to the PoE Ports. The 10BASE-T traffic uses Category 3 or Category 4 cable. or set the port speed and duplex parameters on both ends of the connection. the switch ports configure themselves to operate at the speed of the attached device. To maximize performance. use the guidelines in Table 2-1 to select the cable for connecting the 10/100/1000 Ethernet ports to other devices. or Category 6 UTP cable. The autonegotiation feature is enabled by default on the switch. At this setting. either let the ports autonegotiate both speed and duplex. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide 2-28 208914 OL-23803-02 . Category 5e. See the switch software configuration guide or the switch command reference on Cisco. you can set the switch port speed and duplex parameters. See Figure 2-29. The maximum cable length is 328 feet (100 meters). The 100BASE-TX and 1000BASE-T traffic requires Category 5.

output power. These ports provide PoE power. 10BASE-T traffic uses Category 3 or Category 4 cable. unless the exposed metal parts are located within a Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 208915 2-29 . or terminals. The results show output current.com/20/launch. Warning Voltages that present a shock hazard may exist on Power over Ethernet (PoE) circuits if interconnections are made using uninsulated exposed metal contacts. or Category 6 cable. Avoid using such interconnection methods. and heat dissipation. Connecting to the PoE Ports The 10/100 PoE ports have the same autonegotiation settings and cabling requirements as those in the “Connecting to the 10/100 and 10/100/1000 Ports” section on page 2-27. conductors. Category 5e.cisco.com: http://tools. you can control whether or not a port automatically provides power to a connected IP phone or an access point. See the e “PoE Ports (Switches with PoE Ports)” section on page 1-5 for information on the cables and connectors. use the Cisco Power Calculator on Cisco. On a per-port basis.3af-compliant devices and also provide Cisco prestandard PoE support for Cisco IP Phones and Cisco Aironet Access Points. To access an advanced PoE planning tool. Category 5. 100BASE-TX and 1000BASE-T traffic requires twisted four-pair.Chapter 2 Switch Installation Connecting Devices to the Ethernet Ports Figure 2-29 Connecting to an Ethernet Port C atal s y t2 9 6 0 5 6 7 8 -C S eri es P D 1 2 Table 2-1 Ethernet Cables (Auto-MDIX Disabled) Device Switch to switch Switch to hub Switch to computer or server Switch to router Switch to IP phone Crossover Cable1 Yes Yes No No No Straight-Through Cable1 No No Yes Yes Yes 1. The ports provide PoE support for 802.jsp You can use this application to calculate the power supply requirements for a specific PoE configuration.

Where to Go Next To change the switch settings.Chapter 2 Where to Go Next Switch Installation restricted access location and users and service people who are authorized within the restricted access location are made aware of the hazard. Statement 1072 Caution Category 5e and Category 6 cables can store high levels of static electricity. lock and key or other means of security. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide 2-30 OL-23803-02 . A restricted access area can be accessed only through the use of a special tool. you can use the switch default configuration or use any of the management options described in the “Management Options”section. Always ground the cables to a suitable and safe earth ground before connecting them to the switch or other devices.

CH A P T E R 3 Troubleshooting • • • Diagnosing Problems. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 3-1 . They show POST failures. Note POST failures are usually fatal. the CLI. and overall switch performance. or the documentation that came with your SNMP application for details. You can also get statistics from the device manager.com. or an SNMP workstation. Switch POST Results See the “Verifying Switch Operation” section on page 2-5 for information on POST. page 3-5 Finding the Switch Serial Number. port-connectivity problems. See the software configuration guide. the switch command reference guide on Cisco. Contact your Cisco technical support representative if your switch does not pass POST. page 3-5 Diagnosing Problems The switch LEDs provide troubleshooting information about the switch. page 3-1 Resetting the Switch to the Factory Default Settings.

Category 5e. Verify that you have the correct fiber-optic cable for the distance and port type. or replace the cable. See the “LEDs” section on page 1-11 for a description of the LED colors and their meanings.Chapter 3 Diagnosing Problems Troubleshooting Switch LEDs Look at the port LEDs information when troubleshooting the switch. A broken wire or a shutdown port can cause one side to show link even though the other side does not have link. Use either Category 5. and then reconnect it. If possible. A port LED that is on does not guarantee that the cable is functional. Look for loose connections. bypass the patch panel. See Appendix B. but it could corrupt packets as a result of subtle damage to the wiring or connectors. or eliminate media convertors (fiber-optic-to-copper). Sometimes a cable appears to be seated but is not. Enable auto-MDIX on the switch. Look for broken or missing pins on cable connectors. Disconnect the cable. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide 3-2 OL-23803-02 . and fiber type. You can identify this problem because the port has many packet errors or it constantly flaps (loses and regains link). Verify that you are using the correct cable type. “Connector and Cable Specifications” for information. or Category 6 UTP for 10/100 or 10/100/1000 Mb/s connections. Verify that both devices have power. Switch Connections Bad or Damaged Cable Always examine the cable for marginal damage or failure. • Ethernet and Fiber-Optic Cables Make sure that you have the correct cable: • • • For Ethernet. Rule out any bad patch panel connections or media convertors between the source and the destination. use Category 3 copper cable for 10 Mb/s UTP connections. Make sure that both ends of the cable are connected to the correct ports. If the port LED does not turn on: • • • • • Connect the cable from the switch to a known good device. • • • Exchange the copper or fiber-optic cable with a known good cable. A cable might be just good enough to connect at the physical layer. causing it to function at a marginal level. It might have encountered physical stress. Try the cable in another port to see if the problem follows the cable. Determine if a copper crossover cable was used when a straight-through was required or the reverse. Make sure that the connected device ports match and use the same type encoding. See Table 2-1 for recommended Ethernet cables. Link Status Verify that both sides have link. optical frequency.

Re-enable the port if necessary. Re-enable the port if needed. If an interface is manually shut down on either side of the link. If needed. or shutdown. disabled.Chapter 3 Troubleshooting Diagnosing Problems 10/100 and 10/100/1000 Port Connections A port appears to malfunction: • • • Verify the status of all ports. disabled. including older Cisco IP phones and access points that do not fully support 802. disabled. See Table 1-7 on page 1-13 for descriptions of the LEDs and their meanings. This encoding verifies that the module meets the requirements for the switch. “Connector and Cable Specifications. Many legacy powered devices. re-enable the interface. SFP Module Use only Cisco SFP modules. it does not come up until you re-enable the interface. trunk by trunk. Make sure that all fiber-optic connections are clean and securely connected. Each Cisco module has an internal serial EEPROM that is encoded with security information.com list the SFP modules that the switch supports. or shut down. Caution Noncompliant cabling or powered devices can cause a PoE port fault.3af-compliant devices. until you find the source of the connectivity issue. or 802. disabled.3af might not support PoE when connected to the switch by a crossover cable. Verify that the module is supported on this platform. (The switch release notes on Cisco. and wireless access points. Use the show interfaces privileged EXEC command to see if the interface is error-disabled.” 10/100 PoE or PoE+ Port Connections A powered device connected to a PoE or PoE+ port does not receive power: • • • Verify the status of all the ports. Replace the crossover cable with a straight-through cable. Use the show interfaces privileged EXEC command to see if the port is error-disabled. or shutdown. and then work your way back port by port. See Appendix B. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 3-3 . Interface Settings Verify that the interface is not disabled or powered off. Ping End Device Ping from the directly connected switch first. Use only compliant cabling to connect Cisco prestandard IP Phones. Verify the cable type. • • • • Inspect the SFP module. Verify the cable type. Exchange the suspect module with a known good module. interface by interface. Use the show interfaces privileged EXEC command to see if the port is error-disabled. See Table 1-7 for descriptions of the LEDs and their meanings. or shut down on either side of the connection. Make sure that each switch can identify the end device MAC address in its Content-Addressable Memory (CAM) table. Re-enable the port if necessary.) Use the show interfaces privileged EXEC command to see if the port or module is error-disabled.

there could be a problem with the firmware or software on the NIC. the switch ports and interfaces autonegotiate. Cabling Distance If the port statistics show excessive FCS. See the “Cables and Adapters” section on page B-3. Autonegotiation and Network Interface Cards Problems sometimes occur between the switch and third-party network interface cards (NICs). or a port issue could cause this one-way communication. For information about enabling UDLD on the switch. If this does not solve the problem. By default. yet sometimes issues occur. or alignment errors. You can enable UniDirectional Link Detection (UDLD) on the switch to help identify unidirectional link problems. Laptops or other devices are commonly set to autonegotiate. A broken cable. You can resolve this by upgrading the NIC driver to the latest version. Manually set the speed and duplex parameters for the interfaces on both ends of the connection. or late-collisions errors. late-collision. and Autonegotiation Port statistics that show a large amount of alignment errors. try manually setting both sides of the connection. If a remote device does not autonegotiate.Chapter 3 Diagnosing Problems Troubleshooting Spanning Tree Loops STP loops can cause serious performance issues that look like port or interface problems. use the same duplex settings on the two ports. frame check sequence (FCS). Switch Performance Speed. It occurs when the traffic sent by the switch is received by the neighbor. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide 3-4 OL-23803-02 . The speed parameter adjusts itself even if the connected port does not autonegotiate. see the “Understanding UDLD” section in the switch software configuration guide on Cisco. To troubleshoot autonegotiation problems.com. might mean a speed or duplex mismatch. other cabling problems. or between the switch and a workstation or server. Duplex. between a switch and a router. A common issue occurs when duplex and speed settings are mismatched between two switches. Mismatches can happen when manually setting the speed and duplex or from autonegotiation issues between the two devices. follow one of these guidelines when changing the duplex or the speed settings. A unidirectional link can cause loops. but the traffic from the neighbor is not received by the switch. • • • Let both ports autonegotiate both speed and duplex. To maximize switch performance and to ensure a link. verify that the cable distance from the switch to the connected device meets the recommended guidelines.

You can also use the show version privileged EXEC command to see the switch serial number. At the switch prompt.” Alternatively. See Appendix C. and press Return or Enter. switch#. you can press the Reset button on the rear of the switch to power cycle the switch. Figure 3-1 Serial Number Location for the Catalyst 2960CPD-8TT-L and the 2960CPD-8PT-L SN: XXXNNNNXXXX Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 3-5 208892 MODE CONSO LE DPL X SYST STAT SPD PoE PD POWER 1 OVER ETH 2 ERNET 3 4 5 6 7 8 Catalys t 29 1 60-C Se 2 ries PD . “Configuring the Switch with the CLI Setup Program. Note Resetting the switch deletes the configuration and reboots the switch.Chapter 3 Troubleshooting Resetting the Switch to the Factory Default Settings Resetting the Switch to the Factory Default Settings Follow these steps to return your switch to the factory default settings. enter setup and press Return or Enter. enter enable. 2. The switch displays the prompt to run the initial configuration dialog. At the Privileged EXEC prompt. Figure 3-1 and Figure 3-2 show the serial number locations. you need to know the switch serial number. Finding the Switch Serial Number If you contact Cisco Technical Assistance. To reset the switch: 1.

and the 3560CG-8TC-S SN: XXXNNNNXXXX Figure 3-3 Serial Number Location for the Catalyst 3560CPD-8PT-S Switch SN: XXXNNNNXXXX Catalyst 3560-C and 2960-C Switch Hardware Installation Guide 3-6 OL-23803-02 209218 MODE 208982 MODE CONSO LE CONSO LE DPL X SYST STAT SPD PoE DPL X SYST STAT SPD PoE POWER POWER 1 1 OVER ETH OVER ETH 2 ERNET 2 ERNET 3 3 4 4 5 5 6 6 7 7 8 8 Catalys t 35 9 1 1 60-CG Series Series 9 2 2 PoE PD . 3560CG-8PC-S.Chapter 3 Finding the Switch Serial Number Troubleshooting Figure 3-2 Serial Number Location for the Catalyst 3560CG-8PC-S.

2960C-8TC-S.Chapter 3 Troubleshooting Finding the Switch Serial Number Figure 3-4 Serial Number Location for the Catalyst 2960C-8TC-L. 2960C-12PC-L. 781-00727-01 MODE E CONSO CONSOL LE E DPL DPLXX SPD SPD SYS SYST T STA STAT T PoE PoE 1 2 POWER 1 OVER ETH ERNET 3 4 2 3 5 6 4 7 8 5 6 10 9 7 11 12 8 Catalyst 3960-C 1 1 1 Series Po 2 1 2 E . 2960C-8PC-L. and 3560C-12PC-S Switches SN: XXXNNNNXXXX Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 3-7 330039. 3560C-8PC-S.

Chapter 3 Finding the Switch Serial Number Troubleshooting Catalyst 3560-C and 2960-C Switch Hardware Installation Guide 3-8 OL-23803-02 .

000 ft (4570 m) Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 A-1 .000 ft (4573 m) 5 to 95% (noncondensing) Up to 10.A P P E N D I X A Technical Specifications Table A-1 Environmental and Physical Specifications for the Catalyst 3560-C and 2960-C Switches Environmental Ranges Operating temperature Catalyst 2960CPD-8TT-L Catalyst 2960CPD-8PT-L Catalyst 2960C-8TC-L Catalyst 2960C-8TC-S Catalyst 2960C-8PC-L Catalyst 2960C-12PC-L Catalyst 3560C-8PC-S Catalyst 3560C-12PC-S Catalyst 2960CG-8TC-L Catalyst 3560CG-8PC-S Catalyst 3560CG-8TC-S Catalyst 3560CPD-8PT-S Storage temperature Relative humidity Operating altitude Storage altitude 23 to 113°F (–5 to 45°C) up to 5000 ft (1524 m) 23 to 104°F (–5 to 40°C) up to 5000 ft (1524 m) –22 to 158°F (–30 to 70°C) up to 15.000 ft (3049 m) Up to 15.

6 x 10.3 x 26.3 lb (1.1 lb (1.75 x 8.3 x 26.9 cm) 1. (4.1 lb (1.75 x 9.8 lb (1.35 kg) 2.4 x 23.4 x 23.3 x 26.4 x 10. (4.4 x 21.4 x 17.86 kg) 4.9 cm) 1.9 cm) 1.9 cm) 1.9 cm) 1.Appendix A Technical Specifications Table A-1 Environmental and Physical Specifications for the Catalyst 3560-C and 2960-C Switches Environmental Ranges Physical Specifications Weight Catalyst 2960CPD-8TT-L Catalyst 2960CPD-8PT-L Catalyst 2960CG-8TC-L Catalyst 2960C-8TC-L Catalyst 2960C-8TC-S Catalyst 2960C-8PC-L Catalyst 2960C-12PC-L Catalyst 3560CG-8PC-S Catalyst 3560CG-8TC-S Catalyst 3560CPD-8PT-S Catalyst 3560C-8PC-S Catalyst 3560C-12PC-S Dimensions (H x D x W) Catalyst 2960CPD-8TT-L Catalyst 2960CPD-8PT-L Catalyst 2960CG-8TC-L Catalyst 2960C-8TC-L Catalyst 2960C-8TC-S Catalyst 2960C-8PC-L Catalyst 2960C-12PC-L Catalyst 3560CG-8PC-S Catalyst 3560CG-8TC-S Catalyst 3560CPD-8PT-S Catalyst 3560C-8PC-S Catalyst 3560C-12PC-S 2.6 in.4 x 19.4 x 10.4 x 10.9 cm) 1.8 x 10.9 cm) 1.4 x 23.9 cm) Catalyst 3560-C and 2960-C Switch Hardware Installation Guide A-2 OL-23803-02 .75 x 8.8 lb (1.8 x 26.3 x 26.6 in.4 x 10.4 x 17.9 cm) 1.6 in.27 kg) 4.4 x 23.0 lb (1.92 kg) 3.4 x 10.9 cm) 1.8 x 26.1 kg) 2. (4.8 x 10. (4.75 x 9.4 x 10.4 lb (1.6 in.9 cm) 1. (4.4 x 21.4 x 23.86 kg) 1.4 x 21.27 kg) 2.75 x 9.1 lb (1.75 x 8.9 cm) 1.1 kg) 3.4 x 10.9 x 26.75 x 6.3 x 26.86 kg) 4.4 x 10.6 in.75 x 7.6 in.3 x 26.6 in.8 x 26. (4.35 kg) 3.41 kg) 4.86 kg) 4.6 in.6 in.3 x 26.6 in. (4.8 x 26.4 x 10.6 in. (4.75 x 9.1 lb (1.6 in. (4.75 x 9. (4. (4.4 x 21.75 x 6.4 lb (1.75 x 8. (4.1 lb (1.0 lb (1.

0.37 to 0.13 A.61 to 0. 50 to 60 Hz Catalyst 3560C-8PC-S: 1.6 to 0. 50 to 60 Hz Catalyst 3560CPD-8PT-S: 0. 50 to 60 Hz Catalyst 2960CPD-8TT-L: 37 to 57 VDC.1 A. 50 to 60 Hz Catalyst 2960C-8TC-S: 0.59 to 0.5 to 0.8 A.68 to 0.2 A.6 to 0.01 to 0.21 to 0. 50 to 60 Hz Catalyst 3560CG-8PC-S: 1. 50 to 60 Hz Catalyst 2960C-8TC-L: 0.3 A Catalyst 2960CPD-8PT-L: 37 to 57 VDC. 50 to 60 Hz Catalyst 2960CPD-8PT-L: 0. 50 to 60 Hz Catalyst 2960C-12PC-L: 1. 50 to 60 Hz Catalyst 3560C-12PC-S: 1.21 to 0.2 A. 0.1 A.01 to 0.8 A.8 A.25 A.25 A.8 A. 50 to 60 Hz Catalyst 3560CG-8TC-S: 0. 0. 50 to 60 Hz Catalyst 2960C-8PC-L: 1.8 A.01 to 0.5 to 0.6 A DC input voltage Unspecified when power adapter installed • • • Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 A-3 .34 to 0.6 A Catalyst 3560CPD-8PT-S: 37 to 57 VDC.Appendix A Technical Specifications Table A-2 Catalyst 3560-C and 2960-C Switch Specifications Power Requirements AC input voltage 100 to 240 VAC (autoranging) • • • • • • • • • • • • Catalyst 2960CPD-8TT-L: 0. 50 to 60 Hz Catalyst 2960CG-8TC-L: 0.2 to 0.

16 KVA Catalyst 3560C-12PC-S: 0. 38 BTUs per hour Catalyst 2960C-8PC-L: 157 W.05 KVA Catalyst 3560C-8PC-S: 0. 50 BTUs per hour (DC PD) Catalyst 2960CPD-8PT-L: 44 W.03 KVA Catalyst 2960C-8TC-S: 0. 74 BTUs per hour (AC) 43 W. 51 BTUs per hour (AC) 14. BTU values are switch dissipation only (excludes PoE which is dissipated at the end device). 91 BTUs per hour Catalyst 3560CG-8PC-S: 165 W.16 KVA Power rating • • • • • • • • • • • • 1. 85 BTUs per hour Catalyst 2960CPD-8TT-L: 0. 70 BTUs per hour (DC PD) Catalyst 2960CG-8TC-L: 17.17 KVA Catalyst 3560CG-8TC-S: 0. 38 BTUs per hour Catalyst 2960C-8TC-S: 11 W.6 W. 84 BTUs per hour (DC PD) Catalyst 3560C-8PC-S: 158 W. 88 BTUs per hour Catalyst 2960C-12PC-L: 158 W.16 KVA Catalyst 3560CG-8PC-S: 0. 67 BTUs per hour Catalyst 3560CPD-8PT-S: 41.16 KVA Catalyst 2960C-12PC-L: 0.Appendix A Technical Specifications Table A-2 Catalyst 3560-C and 2960-C Switch Specifications (continued) Power consumption1 • • • • • • • • • • • • Catalyst 2960CPD-8TT-L: 15 W. 88 BTUs per hour (AC) 40 W. 109 BTUs per hour Catalyst 3560CG-8TC-S: 19.04 KVA Catalyst 2960C-8TC-L: 0. 74 BTUs per hour Catalyst 3560C-12PC-S: 159 W.05 KVA Catalyst 2960CG-8TC-L: 0.02 KVA Catalyst 2960CPD-8PT-L: 0.1 W.5 W.05 KVA Catalyst 3560CPD-8PT-S: 0. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide A-4 OL-23803-02 .03 KVA Catalyst 2960C-8PC-L: 0.6 W. 60 BTUs per hour Catalyst 2960C-8TC-L: 11 W.

9 W 17.4 W1 123.2 W 15.2 W 123. Requires both the uplink ports to be connected to PoE+ inputs.1 W 18.6 W 21. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 A-5 .7 W 23.1 W 43 W 157 W 158 W 40 W 158 W 158 W 159 W Available PoE 22.4 W1 123.2 W 123.3 W 19.Appendix A Technical Specifications Table A-3 PoE Power Consumption Switch Catalyst 2960CPD-8PT-L Catalyst 2960C-8PC-L Catalyst 2960C-12PC-L Catalyst 3560CPD-8PT-S Catalyst 3560CG-8PC-S Catalyst 3560C-8PC-S Catalyst 3560C-12PC-S Consumption without PoE Consumption with PoE 14.5 W 17.2 W 1.2 W 123.

Appendix A Technical Specifications Catalyst 3560-C and 2960-C Switch Hardware Installation Guide A-6 OL-23803-02 .

page B-2 Dual-Purpose Ports.A P P E N D I X B Connector and Cable Specifications • • Connector Specifications. page B-3 Connector Specifications • • • • 10/100 and 10/100/1000 Ports. Figure B-1 and Figure B-2 show the pinouts. Figure B-1 10/100 Port Pinouts Pin 1 2 3 4 5 6 7 8 Label RD+ RDTD+ NC NC TDNC NC 1 2 3 4 5 6 7 8 Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 H5318 B-1 . page B-3 10/100 and 10/100/1000 Ports The 10/100 and 10/100/1000 Ethernet ports on switches use RJ-45 connectors and Ethernet pinouts with internal crossovers. page B-2 Cables and Adapters. page B-1 Cables and Adapters. page B-1 SFP Module Connectors.

Appendix B Connector Specifications Connector and Cable Specifications Figure B-2 10/100/1000 Port Pinouts Pin 1 2 3 4 5 6 7 8 Label TP0+ TP0TP1+ TP2+ TP2TP1TP3+ TP3- 1 2 3 4 5 6 7 8 SFP Module Connectors Figure B-3 Fiber-Optic SFP Module LC Connector Warning Invisible laser radiation may be emitted from disconnected fibers or connectors. Do not stare into beams or view directly with optical instruments. Figure B-4 10/100/1000 Port Pinouts Pin 1 2 3 4 5 6 7 8 Label TP0+ TP0TP1+ TP2+ TP2TP1TP3+ TP3- 58476 1 2 3 4 5 6 7 8 Catalyst 3560-C and 2960-C Switch Hardware Installation Guide B-2 60915 60915 OL-23803-02 . Statement 1051 Dual-Purpose Ports The 10/100/1000 Ethernet ports on the dual-purpose ports use RJ-45 connectors.

page B-3 Cable Pinouts. page B-5 SFP Module Cables Each port must match the wave-length specifications on each end of the cable.5/125 G.5-micron diameter MMF.6522 62. and for reliable communications.4 to 62 miles (70 to 100 km)3 32.562 feet (2 km) 32.6522 G.810 feet (10 km) 32. resulting in an elevated bit error rate (BER).Appendix B Connector and Cable Specifications Cables and Adapters Cables and Adapters • • • SFP Module Cables. the cable must not exceed the allowable length.810 feet (10 km) SMF G. Table B-1 Fiber-Optic SFP Module Port Cabling Specifications Type of SFP Module 1000BASE-LX/LH (GLC-LH-SM) Wavelength (nanometers) 1310 Fiber Type MMF2 Core Modal Size/Cladding Bandwidth Size (micron) (MHz/km)1 Cable Distance 62. 1510.6522 G. you must also install a mode-conditioning patch cord between the SFP module and the MMF cable on both the sending and receiving ends of the link. 1590. When using the LX/LH SFP module with 62. 1550.6522 — 62 miles (100 km) 1.5/125 62.6522 G. 1610 SMF SMF SMF MMF SMF SMF 50/125 62.5/125 50/125 50/125 G. Using an ordinary patch cord with MMF. 1000BASE-LX/LH SFP modules. Copper 1000BASE-T SFP transceivers use standard four twisted-pair.6524 500 400 500 — 160 200 400 500 — — — 1804 feet (550 m) 1804 feet (550 m) 1804 feet (550 m) 32. page B-4 Console Port Adapter Pinouts. Modal bandwidth applies only to multimode fiber.810 feet (10 km) SMF 1000BASE-SX (GLC-SX-MM) 850 MMF 1000BASE-ZX (GLC-ZX-SM) 1000BASE-BX10-U (GLC-BX-U) 1000BASE-BX10-D (GLC-BX-D) 100BASE-FX (GLC-FE-100FX) 100BASE-LX (GLC-FE-100LX) 100BASE-BX (GLC-FE-100BX-D GLC-FE-100BX-U) CWDM 1550 1310 TX 1490 RX 1490 TX 1310 RX 1310 1310 1310 TX 1550 RX 1470. Category 5 (or greater) cable at lengths up to 328 feet (100 meters).562 feet (2 km) 6.810 feet (10 km) 722 feet (220 m) 902 feet (275 m) 1640 feet (500 m) 1804 feet (550 m) 43.6522 500 500 — — 6. 1490.810 feet (10 km) 32. 2. 1530. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 B-3 .5/125 50/125 50/125 G. and a short link distance can cause transceiver saturation. A mode-conditioning patch cord is required. 1570. The mode-conditioning patch cord is required for link distances greater than 984 feet (300 m).

and the connectors. insert a 5-decibel (dB) or 10-dB inline optical attenuator between the fiber-optic cable plant and the receiving port on the 1000BASE-ZX SFP module.43 miles (25 km). the number of splices. the distance depends on the fiber quality. 1000BASE-ZX SFP modules can send data up to 62 miles (100 km) by using dispersion-shifted SMF or low-attenuation SMF. Note When the fiber-optic cable span is less than 15.Appendix B Cables and Adapters Connector and Cable Specifications 3. A mode-field diameter/cladding diameter = 9 micrometers/125 micrometers. 4. Cable Pinouts Figure B-5 Two Twisted-Pair Straight-Through Cable Schematic for 10/100 Ports Switch 3 TD+ 6 TD– 1 RD+ 2 RD– Router or PC 3 RD+ 6 RD– H5578 1 TD+ 2 TD– Figure B-6 Two Twisted-Pair Crossover Cable Schematic for 10/100 Ports Switch 3 TD+ 6 TD– 1 RD+ 2 RD– Switch 3 TD+ 6 TD– H5579 1 RD+ 2 RD– Figure B-7 Four Twisted-Pair Straight-Through Cable Schematic for 1000BASE-T Ports Switch 1 TP0+ 2 TP03 TP1+ 6 TP14 TP2+ 5 TP27 TP3+ 8 TP3- Router or PC 1 TP0+ 2 TP03 TP1+ 6 TP14 TP2+ 5 TP28 TP365271 7 TP3+ Catalyst 3560-C and 2960-C Switch Hardware Installation Guide B-4 OL-23803-02 .

the RJ-45-to-DB-9 adapter cable.Appendix B Connector and Cable Specifications Cables and Adapters Figure B-8 Four Twisted-Pair Crossover Cable Schematics for 1000BASE-T Ports Switch 1 TP0+ 2 TP03 TP1+ 6 TP14 TP2+ 5 TP27 TP3+ 8 TP3- Switch 1 TP0+ 2 TP03 TP1+ 6 TP14 TP2+ 5 TP28 TP365274 7 TP3+ To identify a crossover cable. with the tab at the back. and the console device. you need to provide an RJ-45-to-DB-9 adapter cable to connect the switch console port to a PC console port. You can order an adapter (part number ACS-DSBUASYN=). The wire connected to pin 2 on the left end should be the same color as the wire connected to pin 6 on the right end. Figure B-9 Identifying a Crossover Cable Pin 1 Pin 2 Pin 3 Pin 6 Console Port Adapter Pinouts The console port uses an 8-pin RJ-45 connector. see Table B-2 and Table B-3. If you did not order a console cable. The wire connected to pin 1 on the left end should be the same color as the wire connected to pin 3 on the right end. hold the cable ends side-by-side. which is described in Table B-2 and Table B-3. You need to provide an RJ-45-to-DB-25 female DTE adapter if you want to connect the switch console port to a terminal. Table B-2 lists the pinouts for the console port. For console port and adapter pinout information. Table B-2 Console Port Signaling Using a DB-9 Adapter Switch Console Port (DTE) Signal RJ-45-to-DB-9 Terminal Adapter DB-9 Pin Console Device Signal RTS DTR 8 6 CTS DSR Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 273807 B-5 .

Appendix B Cables and Adapters Connector and Cable Specifications Table B-2 Console Port Signaling Using a DB-9 Adapter (continued) Switch Console Port (DTE) Signal RJ-45-to-DB-9 Terminal Adapter DB-9 Pin Console Device Signal TxD GND RxD DSR CTS 2 5 3 4 7 RxD GND TxD DTR RTS Table B-3 lists the pinouts for the switch console port. and the console device. You can order this adapter from Cisco (part number ACS-DSBUASYN=). Note The RJ-45-to-DB-25 female DTE adapter is not supplied with the switch. Table B-3 Console Port Signaling Using a DB-25 Adapter Switch Console Port (DTE) Signal RJ-45-to-DB-25 Adapter DB-25 Pin Console Device Signal RTS DTR TxD GND RxD DSR CTS 5 6 3 7 2 20 4 CTS DSR RxD GND TxD DTR RTS Catalyst 3560-C and 2960-C Switch Hardware Installation Guide B-6 OL-23803-02 . RJ-45-to-DB-25 female DTE adapter.

makes communication between the switch and your PC or terminal possible. see the Catalyst 3560-C and 2960-C Switch Getting Started Guide. review the safety warnings in Chapter 2. Use one of these options to access the CLI: • • RJ-45 Console Port USB Mini-Type B Console Port RJ-45 Console Port Step 1 Step 2 Connect the RJ-45-to-DB-9 adapter cable to the 9-pin serial port on the PC. “Switch Installation. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 C-1 . frequently a PC application such as HyperTerminal or ProcommPlus. Before connecting the switch to a power source. Start the terminal-emulation program on the PC or the terminal. Connect the other end of the cable to the switch console port.A P P E N D I X C Configuring the Switch with the CLI Setup Program This appendix provides a command-line interface (CLI) setup procedure for a standalone switch. To set up the switch by using Express Setup. The program.” Accessing the CLI Through the Console Port You can enter Cisco IOS commands and parameters through the CLI.

Follow the steps in the “Completing the Setup Program” section on page C-7.” The PC or terminal displays the bootloader sequence. “Switch Installation. Press Enter to display the setup prompt.Appendix C Accessing the CLI Through the Console Port Configuring the Switch with the CLI Setup Program Figure C-1 Connecting the Console Cable 1 CONSOL E SYS T STA T D PLX 1 M ODE SPD PoE 2 3 4 5 6 7 8 PO W ER O VER ETH ERN ET C atal yst 29 60 -C Seri es PD C O NSO PD LE 1 2 2 1 1 Step 3 RJ-45 console port 2 Console cable (RJ-45-to-DB-9 adapter cable) Configure the baud rate and character format of the PC or terminal to match the console port characteristics: • • • • • 9600 baud 8 data bits 1 stop bit No parity None (flow control) Step 4 Step 5 Connect power to the switch as described in Chapter 2. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide C-2 OL-23803-02 282401 .

• • • “Installing the Cisco Microsoft Windows XP USB Driver” section on page C-4 “Installing the Cisco Microsoft Windows 2000 USB Driver” section on page C-5 “Installing the Cisco Microsoft Windows Vista and Windows 7 USB Driver” section on page C-5 Connecting the USB-Mini Console Cable Figure C-2 1 SYS T STA T D PLX 1 M ODE SPD PoE 2 3 4 5 6 7 8 PO W ER O VER ETH ERN ET Seri es PD C O NSO PD LE 1 2 2 1 2 3 1 2 Step 2 Step 3 USB-mini console port USB cable 3 USB port on the PC Connect an USB cable to the PC USB port. install a USB driver. Connect the other end of the cable to the switch mini-B (5-pin-connector) USB-mini console port. The assigned COM port appears in parenthesis at the end of the line with this entry: Cisco USB System Management Console. To identify the COM port assigned to the USB-mini console port: Choose Start > Control Panel > Systems. Expand the Ports section. See Figure C-2.Appendix C Configuring the Switch with the CLI Setup Program Accessing the CLI Through the Console Port USB Mini-Type B Console Port Step 1 If you are connecting the switch USB-mini console port to a Windows-based PC for the first time. See Figure C-2. Click the Hardware tab and choose Device Manager. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 C-3 282403 .

and unzip it. Configure the baud rate and character format of the PC or terminal to match the console port characteristics: • • • • • Step 5 Step 6 9600 baud 8 data bits 1 stop bit No parity None (flow control) Step 7 Step 8 Connect power to the switch as described in Chapter 2. double-click the setup(x64). If using 32-bit Windows XP. Installing the Cisco Microsoft Windows USB Device Drivers Installing the Cisco Microsoft Windows XP USB Driver Step 1 Obtain the file Cisco_usbconsole_driver. double-click the setup. and the Found New Hardware Wizard appears. makes communication possible between the switch and your PC or terminal. Click Install. Press Enter to display the setup prompt. Click Finish.exe file in the Windows_64 folder. The InstallShield Wizard Completed window appears. The USB-mini console port LED turns green.” The PC or terminal displays the bootloader sequence. Note Step 2 Step 3 Step 4 Step 5 Step 6 You can download the driver file from the Cisco. Follow the steps in the “Completing the Setup Program” section on page C-7. If using 64-bit Windows XP.com software download site. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide C-4 OL-23803-02 .com. Connect the USB cable to the PC and to the switch console port. “Switch Installation.Appendix C Accessing the CLI Through the Console Port Configuring the Switch with the CLI Setup Program Step 4 Start the terminal-emulation program on the PC or the terminal. Configure the COM port.zip from Cisco. The Ready to Install the Program window appears. Follow the instructions to complete the driver installation. The program.exe file in the Windows_32 folder. frequently a PC application such as HyperTerminal or ProcommPlus. The Cisco Virtual Com InstallShield Wizard begins.

exe file. Click Finish. Click Next. The InstallShield Wizard Completed window appears.com.I trust this program. Note Step 2 Step 3 Step 4 Step 5 Step 6 You can download the driver file from the Cisco. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 C-5 . Click Install. Double-click the setup. Connect the USB cable to the PC and to the switch console port. The USB-mini console port LED turns green. Follow the instructions to complete the driver installation. and unzip it.zip from Cisco. double-click the setup(x64). Click Install. and the Found New Hardware Wizard appears. If using 32-bit Windows Vista or Windows 7. Click Finish. The Cisco Virtual Com InstallShield Wizard begins.exe file in the Windows_64 folder. The Ready to Install the Program window appears. Follow the instructions to complete the driver installation. Installing the Cisco Microsoft Windows Vista and Windows 7 USB Driver Step 1 Obtain the file Cisco_usbconsole_driver. The USB-mini console port LED turns green. Step 3 Step 4 Note Step 5 Step 6 If a User Account Control warning appears. The Ready to Install the Program window appears. and unzip it.Appendix C Configuring the Switch with the CLI Setup Program Accessing the CLI Through the Console Port Installing the Cisco Microsoft Windows 2000 USB Driver Step 1 Obtain the file Cisco_usbconsole_driver. The InstallShield Wizard Completed window appears.com software download site. The Cisco Virtual Com InstallShield Wizard begins. Click Next.com software download site. Note Step 2 You can download the driver file from the Cisco. If using 64-bit Windows Vista or Windows 7. click Allow .exe file in the Windows_32 folder. and the Found New Hardware Wizard appears. Connect the USB cable to the PC and to the switch console port. double-click the setup.zip from Cisco.com.

and click Remove. Click Next. When the Remove the Program window appears. Step 1 Step 2 Step 3 Step 4 Step 5 Uninstalling the Cisco Microsoft Windows Vista and Windows 7 USB Driver Note Disconnect the switch console terminal before uninstalling the driver. Click Next. The InstallShield Wizard for Cisco Virtual Com appears. Click Next. Run setup. Step 1 Step 2 Step 3 Using the Setup. select the Remove radio button.exe for 32-bit Windows or setup(x64). When the Program Maintenance window appears.exe for 32-bit Windows or setup(x64). Click Next. Run setup. Click Next. When the InstallShield Wizard Completed window appears.exe file. Click Next.exe for 64-bit Windows. When the Program Maintenance window appears. Scroll to Cisco Virtual Com. Step 1 Step 2 Step 3 Catalyst 3560-C and 2960-C Switch Hardware Installation Guide C-6 OL-23803-02 . select Remove. click Finish. Click Next.Appendix C Accessing the CLI Through the Console Port Configuring the Switch with the CLI Setup Program Uninstalling the Cisco Microsoft Windows USB Drivers Uninstalling the Cisco Microsoft Windows XP and 2000 USB Driver You can uninstall the driver by using the Windows Add or Remove Programs utility or by using the setup. Choose Start > Control Panel > Add or Remove Programs. click the Select the radio button.exe Program Note Disconnect the switch console terminal before uninstalling the driver. Using the Add or Remove Programs Utility Note Disconnect the switch console terminal before uninstalling the driver. select the Remove radio button. When the Program Maintenance window appears.exe for 64-bit Windows. The InstallShield Wizard for Cisco Virtual Com appears.

click Finish. Would you like to enter the initial configuration dialog? [yes/no]: yes At any point you may enter a question mark '?' for help. click Allow . When the InstallShield Wizard Completed window appears. Use ctrl-c to abort configuration dialog at any prompt. the host name is limited to 28 characters and on a member switch to 31 characters. which runs automatically after the switch powers on. Note Step 5 If a User Account Control warning appears. extended setup will ask you to configure each interface on the system. where n is a number. You must assign an IP address and other configuration information necessary for the switch to communicate with the local routers and the Internet.I trust this program to proceed. Default settings are in square brackets '[]'. you need to complete the setup program. Would you like to enter basic management setup? [yes/no]: yes Step 2 Enter a host name for the switch. On a command switch. Enter host name [Switch]: host_name Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 C-7 . as the last character in a host name for any switch. click Remove. and press Return. Entering the Initial Configuration Information To set up the switch. Do not use -n. IP Settings You need this information: • • • • • • Switch IP address Subnet mask (IP netmask) Default gateway (router) Enable secret password Enable password Telnet password Completing the Setup Program Follow these steps to complete the setup program and to create an initial configuration for the switch: Step 1 Enter Yes at these two prompts.Appendix C Configuring the Switch with the CLI Setup Program Entering the Initial Configuration Information Step 4 When the Remove the Program window appears. Basic management setup configures only enough connectivity for management of the system.

120. Would you like to enable as a cluster command switch? [yes/no]: no You have completed the initial configuration of the switch. is case sensitive. The IP address and subnet masks shown below are examples.106 Subnet mask for this interface [255.0.Appendix C Entering the Initial Configuration Information Configuring the Switch with the CLI Setup Program Step 3 Enter an enable secret password.0.0. and press Return. can start with a number. To configure it later. enter no. Enter enable password: enable_password Step 5 Enter a virtual terminal (Telnet) password. allows spaces. This is an example of the configuration output: The following configuration command script was created: hostname switch1 enable secret 5 $1$Ulq8$DlA/OiaEbl90WcBPd9cOn1 enable password enable_password line vty 0 15 password terminal-password no snmp-server ! no ip routing ! interface Vlan1 no shutdown ip address 10. Configure SNMP Network Management? [no]: no Step 7 Enter the interface name (physical interface or VLAN name) of the interface that connects to the management network. you can configure the switch as a command switch later through the CLI.0. is case sensitive. You can also configure SNMP later through the CLI. but ignores leading spaces. allows spaces.4. always use vlan1 as that interface. and press Return. Configuring interface vlan1: Configure IP on this interface? [yes]: yes IP address for this interface: 10.120. Enter enable secret: secret_password Step 4 Enter an enable password. The secret password is encrypted. enter no.0 ! interface FastEthernet1/0/1 Catalyst 3560-C and 2960-C Switch Hardware Installation Guide C-8 OL-23803-02 . and press Return. Enter interface name used to connect to the management network from the above interface summary: vlan1 Step 8 Configure the interface by entering the switch IP address and subnet mask and pressing Return. The password can be from 1 to 25 alphanumeric characters.0 Step 9 Enter Y to configure the switch as the cluster command switch. and the switch displays its configuration.4. Enter virtual terminal password: terminal-password Step 6 (Optional) Configure Simple Network Management Protocol (SNMP) by responding to the prompts.0. and the enable password is in plain text.106 255. To configure SNMP later.0. Enter N to configure it as a member switch or as a standalone switch. but ignores leading spaces. If you enter N.0]: 255. For this release. and press Return. The password can be from 1 to 25 alphanumeric characters.

select option 2 to save it in NVRAM. To change this configuration or to perform other management tasks. enter commands at the Switch> prompt.<output abbreviated> end Step 10 These choices appear: [0] Go to the IOS command prompt without saving this config. After you complete the setup program... and press Return. [1] Return back to the setup without saving this config. [2] Save this configuration to nvram and exit. Enter your selection [2]:2 Make your selection.Appendix C Configuring the Switch with the CLI Setup Program Entering the Initial Configuration Information ! interface FastEthernet1/0/2 interface FastEthernet1/0/3 ! . If you want to save the configuration and use it the next time the switch reboots. Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 C-9 . the switch can run the default configuration that you created.

Appendix C Entering the Initial Configuration Information Configuring the Switch with the CLI Setup Program Catalyst 3560-C and 2960-C Switch Hardware Installation Guide C-10 OL-23803-02 .

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