Hapag-Lloyd - The Company

More than 135 modern ships, almost five million containers (TEU) transported in a year, 6,900 motivated staff at 300 locations in 114 countries, networked through an IT system that is the industry leader: Hapag-Lloyd is a leading global liner shipping company and a powerful partner for you. We offer about 80 liner services between all continents, a fleet with a total capacity of more than 600,000 TEU as well as a container stock of around one million TEU including one of the worlds largest and most modern reefer container fleets. For more than 160 years Hapag-Lloyd has set industry-wide benchmarks for reliability, service, productivity and environmental protection. The owners of Hapag-Lloyd are the Albert Ballin consortium (61.6%, consisting of the City of Hamburg, Khne Holding AG, Signal Iduna, HSH Nordbank, M.M.Warburg Bank and HanseMerkur) and the TUI AG (38.4%).

Our e-Commerce solutions

Top efficiency through e-Commerce
Hapag-Lloyd has the most advanced IT systems in the shipping industry. These systems are continually enhanced and adapted to meet the changing needs of our customers. Our fully integrated global network supports all essential functions of container logistics. Transport data is entered into the system only once, and can then be tracked in real-time from anywhere in the world. This prevents errors due to duplication, enhances the quality of service through correct documentation and lowers costs for everyone concerned. Hapag-Lloyd offers a variety of e-Business solutions for information sharing that are oriented towards the needs of our customers. Thanks to the extensive e-Business solutions, we support the efficient processing of relevant data along the entire transport chain.

Bilateral EDI
Automated direct data exchange
Electronic Data Interchange (EDI) offers significant potential for mutual efficiency gained through direct data exchange between your IT systems and Hapag-Lloyd

systems. Structured EDI messages can be fully customized to be aligned to your individual business processes on a global scope. Hapag-Lloyd supports all common standardized EDI communication formats (EDIFACT, ANSI, XML) along the entire transport chain. Detailed Mapping Implementation Guides for selected EDI messages are available on request.

Your main benefits Interaction along the Transport Chain Main EDI message types and their Customer Value

Your main benefits

Minimizes manual data entry and avoids the need for multiple data input. Time and cost savings through standardized processes. Better transparency of your transport chain. Reduces errors and improves data quality. Assists in reducing paper consumption and increases productivity. Ideal for coverage of complex cargoes / hazardous goods. Professional consulting and qualified support by our EDI project team.

For further details please contact your local Hapag-Lloyd Sales Office or your Customer Service Representative today. Top of page

Interaction along the Transport Chain

When looking at introduction of useful EDI messages, we focus on your transportprocess and endeavour to mirror your specific workflow with our inhouse processes to fit your specific requirements. Hapag-Lloyd offers professional consultation to ensure mutual agreement on the best solution package to be achieved for your company; this may also involve further complementing e-Business features from our toolbox of Email- and Web-Solutions. Below you find for illustration purposes the main typical process steps and touchpoints supporting your logistical needs, exemplary for EDIFACT.

EDI supports Transport Chain Top of page

Main EDI message types and their Customer Value

Please find below an overview of our main EDI message types and the Customer Value they can create for your Business.

Hapag-Lloyd supported EDI Messages

Requirement EDI Message Name Message Description Customer Value

Automatic update of Customer ERP Frequently updated system with latest sailing vessel Schedule data schedule data. Drives efficiency and better data Customer Booking quality through electronic Request message submission, avoids double input of IFTMBF or with necessary Submit Booking Booking details, can be generated ANSI 300 detail commonly directly out of Customer ERP system, required to arrange speeds up processing, avoids fax-or for transport email workload. Provides full detail of confirmed Receive Confirms or Booking with all relevant details of IFTMBC or Booking declines Booking complete Routing Plan and automatic ANSI 301 Confirmation Request adoption of data in Customer's ERP system significant efficiency gains through Customer message electronic submission, individual Submit B/L IFTMIN or with detailed customizing, enhanced data quality, Instructions ANSI 304 Shipping Instruction minimizes B/L Draft Cycle efforts, for B/L creation avoids duplication of data, supports faster Document turnaround time Allows Customers to use B/L data for inhouse processing and electronically Obtain B/L Data IFTMCS or Provides Contract share same with Business Partners, / Contract Status ANSI 310 Status / B/L data saves time and additional communication efforts Comprehensive scope for all main events along the complete transportchain, can be individually Delivers latest status Receive Status IFTSTA or customized, may include dynamic on container or events / Tracing ANSI 315 vessel events, provides timely and vessel events proactive information to support Customer Business steering and visibility. Obtain Schedule IFTSAI or Data ANSI 323

Requirement

EDI Message Name

Message Description

Customer Value

IFTFCC is a modernized EDI Invoice for greatly improved detail and customer usability; it eliminates Provides full detail Obtain Freight IFTFCC or hardcopy invoicing, facilitates usage of Carrier freight Invoice ANSI 310 of data for payment / accounting invoice processes directly in Customer ERP system and supports leaner workflow process. Informs about shipment details in support of IMPORT view prior to IFTMAN, Provides advance Vessel arrival; permits steering of Get Arrival ANSI 312 or notification of import process directly in Customer Notification freighted arrival for customer ERP system, and offers combination ANSI 310 shipments with invoice details on "collect" charges when "freighted arrival notice" is used Constitutes a message that Supports customer's need for Technical CONTRL or verifies if assurance on frequent monitoring of message-receipt ANSI 997 transmitted EDI data data flow and early detection of any Information has been adequately network problems. received