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As of now, it enjoys widespread application in many sectors of industry. Six Sigma is a Business-Improvement methodology designed to achieve measurable, monetary results through focused improvements in productivity and quality. It's a quality management tool that can be used throughout an organisation to improve processes in Service Delivery, Manufacturing, Accounting, Human Resources, Purchasing and Sales etc. Six Sigma is a data-driven, financially focused and results oriented methodology. It fosters a culture of continual improvement, which leads to better services and enhances an organisation's competitive position. The statistically concept is that 1 defect per 1000000 delivery i.e. 999999 flaw less product or delivery per 1000000 delivery. The term "sigma", taken from the Greek alphabet, is used in statistics as a measure of deviation. This represents a 99.9999 percent error-free performance. Not all Six Sigma projects reach that lofty goal but they aspire to it and set continuous improvement as a standard. Six Sigma Methodology The Six Sigma methodology includes specific steps and methodologies. It is a structured, business-oriented methodology, which provides tried and tested business improvement management techniques weaved into an improvement roadmap. A problem is defined and then a Six Sigma team determines the expected improvement and the monetary gain that will result from the improvement. Six Sigma projects involve measurements, data and fact-based decisions. Six Sigma involves working on an improvement project in a scientific way technology. The Six Sigma methodology includes five steps:
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Define the project / problem. Measure the improvement monetary dollar value. Analyze the problem. Implement the improvement strategy. Control and sustain the gain.
Sustainability of Six Sigma Six Sigma was initiated in 1980's at Motorola and has been growing in acceptance all over the world. There is no evidence of an organization dropping the Six Sigma initiative without benefits. Six Sigma and India There are several companies adopted Six Sigma project for the improvement of business as internal business process. Interestingly in the year 2002 Bharti Airtel launched Six Sigma process and yielded 250% return in the first year itself. Besides below are some major companies who adopted six sigma worldwide:-
Aspirations . As each business unit and the business process is different vis-à-vis company specific.3M AB Dick Adolph Coors Advanced Micro Devices Allied Signal Alcoa Aeropspace Corp Abbotts Labs Apple Computer Bank of USA Beatrice Foods Bell Helicopter Boeing Bristol Myers Squibb City of Dallas Campbell Soup Chevron Citicorp Clorox Danon Dow Fidelity Intel Ford General Dynmics GE HP Honeywell Kaiser Aluminum Kraft General Foods Lear Astronics Lockheed martin McDonnell Douglas Microsoft Motorola NASA Northrop Corp Pentagon Parkview Hospital Rockwell Int Rohm and Haas Seagate Sony Star Quality Texaco Texas Instruments TRW US Army US Air Force United Technologies Who certifies Six Sigma? Some companies impart training and provides certification courses to individuals only. hence there is no central certification body. neither in the United States nor anywhere else in the world as of now.