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Avoid Killing Your Business by Evading or Correcting these Mistakes!
The entrepreneurial dream is a dream that is not limited to any country, place or person. It knows no geographic, ideological or ethnic boundaries. It is an urge that strikes deep into the hearts and spirits of men and women alike that have a vision, desire and courage to be in business for themselves. Why? Probably because of the opportunity to generate seemingly unlimited amounts of income based upon their own skills, cunning and knowledge. To operate as their own boss and to not have to operate within the structure of someone else’s making. More importantly it could be because of a vision, idea or product that they feel can add incredible value to the lives of thousands. Finally, but not less important, it is the desire for freedom, income and sometimes even fame that drives many to the world of being in business. In these times, more people than ever before have struck out on their own to take on the challenge of business ownership. In a world of uncertain economics and insecure job markets, the best security a person can have is being accountable to themselves. Every day, more people join the ranks of small businesses as partners, associates, contractors and staff members. If you share in this dream, know it is real and the rewards are big‐ but so is the risk. If your idea or service bombs, you are left battled and bruised on the roadside watching the world go by. Yet in my 28+ years in business, the mistakes that businesses make are less about the idea and more about things that are not so obvious, but can be down‐right deadly. In this report, I will do my best to give you the most deadly mistakes that businesses make and how to prevent them. By the way, these mistakes are equal opportunity business killers – it’s just that the smaller businesses may not have the deep pockets to recover. I have worked with Fortune 500 companies, sole proprietors, franchisors, and small and large businesses in over 15 countries and can tell you that size makes little difference when it comes to these fatal errors. The good news is that the solution to most of them is the same: Education. Know your enemy, study its weaknesses and strengths ‐ and head it off at the pass. The Fatal Business Mistakes fall primarily into these 7 categories: 1. 2. 3. 4. Not being able to SELL Inability to BUILD and DRIVE a TEAM Not BEING ABLE TO TEACH others how to lead LACK OF SYSTEMS
©2011 XCEL Holdings LLC, Blair Singer, SalesPartners Worldwide 2 May 2011 – Fatal Mistakes
For some people. “Blair. your job is to sell your concepts. selling is a dirty word. LACK OF ACCOUNTABILITY 6. NO CODE of HONOR. Many of these businesses go broke because they hold onto the myth that the products or services will sell themselves. “I want to be a business owner… not a salesperson. You also have to find a way to cut through the noise in your industry. Assuming “It” Will Sell Itself I have had thousands of people tell me about their brilliant idea for a product or service that would be completely irresistible in the market. If selling is distasteful to you… Get over it! Whether you are in business alone or the CEO of a publicly listed company. it’s a keep‐busy procrastination tactic. 2. SalesPartners Worldwide 2 May 2011 – Fatal Mistakes . You have to be able to clearly communicate the benefits of doing business with you. “I just need…” People then feel justified in spending all their time focused on the product instead of sales and marketing. newbies into the world of entrepreneurship are refugees from the corporate world. I hate to dash your hopes. Allowing THE LITTLE VOICE or self‐chatter in your head to rule the day This list will come back to haunt you in those moments when you are facing challenges and obstacles. It’s beneath them. or perfecting their logos/forms/processes – before they even have any clients. and authority. MISSION or VALUES 7. but the odds of that happening without you selling are slim to none. Thinking the product or service will sell itself without a strong selling effort on your part is an exercise in denial. It’s the realm of used car salespeople or door‐to‐door hawkers. Selling was something either taken for granted or relegated to the sales force… not something you had to do yourself. This list is designed to take the demons out of the shadows so you know them and can easily slay them. So many fledgling entrepreneurs bury themselves in their inbox or in organizing their office. The reality is that sales equals income. ideas. I hear a lot of people say.” they claim. a chain of command.5. Not Taking the Time to Learn how to Sell or Thinking Selling is Below You Many times. A world where they had resources. 1. They believe that once one key person finds out. they’ll be swimming in cash. The #1 skill for anyone in business is the ability to actually SELL.” I can tell you that the roadside is littered with the lost dreams and hopes of people who thought they ©2011 XCEL Holdings LLC. jaded and skeptical market. Blair Singer. Just remember that a problem can only persist if there is something unknown. and products to a very crowded. it will become a viral success – or they tell themselves if they get just 1% of the market. I swear this product will just sell itself. and stand out and be heard. Too often.
but there are plenty of days in your own business where there is no money and the prospects for income look bleak. Fair enough. SalesPartners Worldwide 2 May 2011 – Fatal Mistakes . income is scarce and you have no choice… that too is slavery. Replication before stability is like trying to build a house in the middle of an active earthquake!! Attempting to raise money for a half‐baked. 4. I ask them WHY they started their business. Neither has my team. You don’t have to be born with it. But. seldom will you find a great salesperson along that roadside. I have never stopped learning how to sell better. in chaos. The answers are always interesting. I inherited it.” There needs to be a fire inside that will take you past those times when the going gets tough. drilling. What promise will you make to the world and deliver? Overnight delivery? Satisfaction guaranteed? For our SalesPartner franchise owners around the world. 3. Or. When you are working for your business rather than your business working for you. When we work with businesses. but trying to leverage your business too soon can be fatal. my friends said it was a good idea. But slavery is not relegated to employer‐employee relationships.were “great business owners”. The most successful businesses I have seen have a mission… something they want to do in the market that makes a difference. Leveraging and Overextending Too Soon Visions of grandeur are great. Selling is a learned trait. it is clear whether they are: Emerging. role playing or studying. Wrong Reasons for Starting a Business Whenever I mentor or coach folks with their businesses. One of the main reasons companies hire our SalesPartners is because they want a coach to keep them accountable to their sales goals. This same drive is also the essence of branding. Blair Singer. Trying to launch a franchise before you have a successful prototype can get you in serious trouble. stable. Granted money is a big motivator. In 28 years of business. They want to be able to make a statement about who they are and what they do: They want to create a legacy. or in a power position. I wanted to have more time for my family. you just have to learn it. how about these reasons: My Dad was a business owner. or I hated my job. There are several levels of growth to any business. unproven idea is not out of the ©2011 XCEL Holdings LLC. They always know how to generate income in any economy. Never stopped practicing. but didn’t or couldn’t sell. the mission is to “Improve the quality of life for everyone through transformation of the marketplace. abundant. What is your motivation then? Some say they don’t want to be a slave working for someone else.
Overextending yourself financially too soon kills countless businesses daily. You. but lots of bad or nonexistent training. Abdicating accountability to numbers and stats to an accountant. and abdicating. the business owner. but that does not mean that the business owners don’t sell too! As a business owner. market and to even teach others how to sell. you know your business better than anyone else. SalesPartners Worldwide 2 May 2011 – Fatal Mistakes . but not do it for you. Abdicating Core Responsibilities Too Soon Boy. it is critical to learn how to sell. Very few businesses know how to teach so they are always looking for “good” people. get one stable and cash flowing first. wouldn’t it be great if you could just sit by the beach sipping Mai Tai’s while other people do all the work? It’s a great dream. but at the end of the day. If you have a vision of multiple locations.question if you have the business experience or team to pull it off. too soon. A business must also have an effective method of training its own people. your health and the rest of your life. By opening that second and third location. may not be the best in your organization at the business function. There are plenty of good people. your time. Overextending yourself. There is a huge difference between delegating. 5. empowering. but it’s also foolish to think you can start a business and not be involved. If you are foggy about accounting… LEARN the BASICS. Many new business owners who dislike sales want to bring someone on to do it for them immediately. your resources can also take a toll on your family.” ©2011 XCEL Holdings LLC. You can also spend a fortune on marketing consultants and companies who will promise you the moon. Blair Singer. but for the average person… that is stretching too far. but you still need to have a feel for it. If you are going to give direction to others… you best know what you are talking about. Our SalesPartners provide a very valuable service in the area of sales training and team building. Those folks can help you. you have just multiplied any unresolved problems that you had with the first one. bookkeeper or CFO does not absolve you from being financially literate. a hand in it. SalesPartners tailor and then deliver core training for the specific needs of their clients‐ which is always significantly less costly and more effective than continually searching for “good people. You know your message the best. Not a bad move.
One of my mentors calls it REACH. In my book the ABC’s of Building a Business Team that Wins. Sorry. They’re building a better mousetrap without ever having seen a mouse. Blair Singer. They think they know the market. We are taught in school to do things on our own. The size and success of your business is a function of the size of your reach. They are advisors. nor do I want to be. know how to deliver it… without being IN it. 6. you’ll fail. mentors and teams to be successful. No wonder so many fail in business! Business is a team sport. One of the limiting thoughts that prevent team formation is: “When I make more money. I can hire a team. More as. that day may never come. when you touch them. That’s not the way it works. Become part of the market. partners. It’s another to manage a process of delivering it. 7. Teams are not always employees.” Those folks who sit holed up behind their computers figuring out the market without getting out there and TALKING to people. joint ventures. Many entrepreneurs are continually creating because they are good at finding and solving problems. In these days you have to make live contact with people to understand where they are. but I am not smart enough to do it myself. Know your market better than anyone else and TALK TO LOTS OF PEOPLE ALL THE TIME. Thinking You Can Do it on Your Own A big mistake is thinking you can build an enterprise by yourself. All businesses need advisors. It’s not necessarily how many people you can reach. it’s who you can reach that makes a difference. I don’t know about you. Not making the Shift from Creation to Management It’s one thing to create great ideas. franchisees… people who believe in you and your mission. Operating in Isolation There are some who are “legends in their own minds”. Not to cooperate. Odds are. There are countless opportunities to solve ©2011 XCEL Holdings LLC. there are simple formulas to take ordinary people and turn them into awesome teams. does it matter? Do they learn from or act on what you share? 8. The problem is that cycle is endless. SalesPartners Worldwide 2 May 2011 – Fatal Mistakes .” Wrong! With that thought. know what it wants. You are not Superman‐or‐woman… so don’t try to be. what they need and how you can truly help them. Teams are not always compensated with wages. My partner calls them “sky pilots.
What happens when you land that big account and now you need more bodies to get it done? Are you going to throw them to the wolves and watch them struggle and fail or develop a training system that gets them up to speed quickly. I know that I am stronger in creation than I am in managing. it must find a way of replicating and transferring the knowledge gained to the next generation of team members. In our business. someone has to enforce it. Kelly continually MANAGES the process and make sure it is executed properly again and again… that people are trained on it the right way so they can generate consistent results. He loves to manage the processes and make them hum. training is not “show and tell”. I created a proven sales training process. Training is immersion in the physical. especially at this level of immersion. which is like over‐pruning a tree. accounting. sputter because there are no training systems in place. mental and emotional aspects of the job. We created a process to train our SalesPartners in how to train business professionals. that’s my partner Kelly. You might feel like you don’t have time to train someone else. In my business. To be a great leader. Most organizations that get off to a rousing start. you have to also create and manage a process to deliver it. which we then passed on to our SalesPartners so that our training would be accessible to businesses around the world. You just need the work done. Without this training. SalesPartners can help you ©2011 XCEL Holdings LLC. you must also be a great teacher. Once a process is created. But. but to monetize your solutions.” John shares that the Law of Explosive growth is predicated on teaching others how to lead. marketing or customer service. This also requires the willingness to accept your strengths and your weaknesses‐ and let others with the strengths you lack lead around you. As the business grows. Accepting that Training is Essential Do you want explosive growth in your business? In John Maxwell’s “22 Irrefutable Laws of Leadership. It must be replicable. to grow your business. 9. Blair Singer. You will kill it. That is why my partner and I are such a good fit. the original bread winners are trapped doing what they do. whether it is sales.problems. Take my business for example… I teach people how to sell. you have to make the time. This is a very different skill set than creating the process. A creator is forever changing the process. SalesPartners Worldwide 2 May 2011 – Fatal Mistakes . dependably and in a way where they feel like they are positioned to succeed and win? And by the way.
com. Most people end up earning more in that six‐week period than they earn in months. panic. automatically increased my selling ability. Every personal development course I ever did. If you ©2011 XCEL Holdings LLC. It’s just business. To learn more. Probably the biggest mistake of all in business. beliefs and emotions. Why? Because the toughest sell of all is between my own ears. 10. I wasn’t that emotionally strong. Under Capitalization and Poor Money Management I could write a whole book here about insufficient capital. When your mood level is high. But if you are unconscious about it. 11. What takes most people out of the game is the emotional stress. Your Little Voice can be your biggest enemy or greatest ally.littlevoicementoring. frustration and fatigue that comes with building a business. unrealistic forecasting and poor budgeting habits of the typical start up and growth mode business. second‐guessed myself. What most people fail to grasp is the gut wrenching. SalesPartners Worldwide 2 May 2011 – Fatal Mistakes .” Riii‐‐‐iiight. the more money you will make. you see opportunities in every obstacle. It is mastering the Little Voice in my head that doubts. I learned many years ago that the toughest sale of all is selling myself to myself. The inability to raise capital comes from two things: 1) The inability to sell and 2) poor money habits. I hated feeling stressed out all the time. When your mood level is down. it will rule you and sabotage your best efforts. I sought approval of others. so I sought great teachers and coaches that I still use to this day to teach me the skills of managing my thoughts. Ignoring the Personal Development Side of Business “It’s not personal. When you’re down. is ignoring the fact that business is an emotional contact sport. sabotages and erodes my confidence. laying‐in‐bed‐fretting roller coaster that comes with having a business. every molehill looks like a mountain and even the smallest problems seem insurmountable. Business IS a personal development workshop that you can never walk away from… but the better you master yourself and your team. Blair Singer. worry. and beat myself up on a regular basis. how do you get your mood level high again? In the early days of my business. visit: www.design and facilitate that training so that your vision and your processes become the core of your company culture. To produce consistent results in your business. teeth gnashing. you have to be able to control your thoughts and feelings. We developed the 6‐Week Little Voice Mentoring program to help folks clear their heads of the sometimes silent but deadly Little Voice issues that block income and business.
Not knowing your Product or Your Customer The market is always talking to you. After a bit of overhead. We asked to look into some of the client’s numbers for a better understanding of the business. 13. Putting your future in debt without a solid plan and financial controls is like giving your teenager a credit card with no limits. Managing money should be simple: Earn more. Look at the trends. Would you want to be selling fax machines today? ©2011 XCEL Holdings LLC. Any financial issues that you have when you have no money. But. or do everything to conserve money and strangle their sales and marketing efforts. will get worse once money starts flowing in. Doing too much for free or on the hope for more business is devastating. but forecasting with no budget is a disaster. More sales will actually kill them. but. What we found was that more sales would make him go broke faster. He was buying product to sell at 85% of the price he was selling it at. Being a spend‐thrift or over‐spending will kill your business. the fact is that they need more profit margin on what they are already selling. no one will trust you with the ability to generate profit. It is important to take risks to generate business. Remember. 12. they will reflect in your business. spend less. One of our SalesPartners franchisees had an account looking for help to help increase sales. not more sales. Blair Singer. You have to listen. many people are either focused on sales only and ignore their costs. Ignoring Margins and Profit Many businesses do not need more sales. the fax machine was a must‐have piece of office equipment. Twenty years ago. Be able to track every dollar earned to the bottom line. Do not be arrogant. Your exuberance as a business builder may cloud your better judgment. The market is always changing. This may sound contradictory to number 11 above. Sales does NOT cure financial incompetence. SalesPartners Worldwide 2 May 2011 – Fatal Mistakes . If you have bad money habits personally. when emotion is high.cannot show a command of these two areas. intelligence runs low. every sale was digging his grave deeper! Every transaction should contribute to a healthy profit. Weekly accountability to numbers and good discipline will allow help manage costs while allowing for growth. Many is the business owner who had an idea that they “knew” would kill the market… But they went broke anyway.
That company went down in a very big and ugly way. emotionally and psychically this devastates many business owners to the point that bankruptcy is the only solution. Also. Blair Singer.” But later doesn’t happen because you become used to having access to the extra cash that belongs to the tax man. including you. A customer walks into a hardware store and the sales clerk is explaining every feature of their fancy drills. Using money that belongs to someone else can be like a drug. A few weeks led to months. Without strong accountability. If you need help creating a system of accountability that will work for your business. He didn’t come in for a drill. “We’ll pay it back later. No measurement… no improvement. He just wants a hole. In our business. The customer is overwhelmed. Help your customers understand how to get what they want and you’ll be successful. How many calls will they make? How many appointments? How many presentations? These numbers must be reviewed each week as part of holding everyone accountable. Poor Accountability: Financially and Behaviorally I remember a wildly successful trucking company that was growing so fast that they ignored #11. Sales training is just the means to the end. What does your customer REALLY want? It’s not what you want to sell them. He doesn’t care about the speed of the drill or the metal alloys used in the drill bit. it’s not the sales training that people want – they’re looking for sales and business growth. accountable to your numbers. They’ll create a system to bring your team together. 14. The government can wait…. It’s not even the features of your solution. No Clear Selling and Marketing Cycle to Generates Steady New Business ©2011 XCEL Holdings LLC. vendors. Financially. Their accounts receivables were high.right? WRONG.What problems does your product REALLY solve? Maybe it’s something you did not foresee. etc. SalesPartners Worldwide 2 May 2011 – Fatal Mistakes . They’ll hold your team responsible to your Code of Honor and help hold everyone. every person in sales must be accountable to their numbers. 15. our SalesPartners can help. It’s like that old story about drill bits. they decided to delay the paying of their payroll taxes for a few weeks to free up cash. Managing means measuring. employees. If the money isn’t yours… don’t touch it without agreement. The power of a team is huge when managed properly. collections low and the need for cash high.
Analyze where all your sales come from. That means velocity must be maintained and the amount of effort going in must be steady. I was too impatient to “stick to the knitting” and follow the process that attracted customers to my business. starting from origin to the final close. That is like a marketing strategy that says: Sell. trickles and stops. Yes…. That’s a bad formula. Now what? Start pumping again. you are cruising for a bruising. so do the results. A good owner keeps systems moving. Our SalesPartners do an excellent job in helping clients do this properly. Identify them and maximize them first. One of my team members said it well: “Marketing for many is like an old hand operated water pump. You relax a bit to fulfill and rest… and what happens? The water flows for a little while. And. I can tell you that I have personally thrown more money away than I care to think in my career to marketing and PR companies that I abdicated my marketing to. They help businesses scoop up the millions of dollars that are still sitting on the table. Then it starts to gurgle. you got it through a series of processes.you celebrate. Don’t fall into the common trap that is a big mistake for most businesses: Wasting a lot of time and money trying different marketing strategies.It’s amazing that many businesses do not really know where most of their money comes from. sell! Business starts flowing. Thinking Momentum will Carry You One of the differences between a good business owner and a rookie salesperson is that when a salesperson makes a couple of big sales. Once identified and calibrated. If you are “hoping” that business will continue to come rolling through the door. or not. You use wins to raise the bar to more wins. Your business has a selling cycle. trickle and ultimately a flow of water comes out. Remember our pump analogy? Momentum can be an excuse for not doing anything. They were not bad people. What is the pattern? Focus on that cycle and refine it until it hums. sell. selling strategies and pursuing tangents that some OTHER guys used that seemed to work for them. you can improve each step of the process. SalesPartners Worldwide 2 May 2011 – Fatal Mistakes . whether you know it. The formula for momentum is velocity times mass. If you back off. In the end… the process is the process. If you have any business at all. The problem is that it takes you a lot of energy to get it flowing.” 16. Blair Singer. what do they do? Celebrate (that’s good) and take a break (that’s not good). Stick a solar powered automatic pump on that thing so you have a steady stream of income. ©2011 XCEL Holdings LLC. You pump like crazy and nothing happens at first. But celebration doesn’t mean taking your foot off the accelerator. They simply set out to create new strategies to generate business for me rather than looking at what already worked and maximizing that.
19. But the process of creating a plan clears your head of the doubts. You will find the solution to most challenges is NOT working harder. His point was clear. I am not a big planner. ©2011 XCEL Holdings LLC. If a problem arises.” That is a horrible business plan. You have to become a compulsive goal setter… not just a problem solver. frustrating and forms bad habits. A business must have systems and processes that allow people to do good work without hampering their progress. 18. People are expected to be superhuman or special. But it keeps me in motion and directed. and surprises that can trip you up later when you are already invested in the game. That is why SalesPartners are so busy. Blair Singer. “I can’t find good people. SalesPartners Worldwide 2 May 2011 – Fatal Mistakes . Many business owners have burnt themselves out and even quit because of hard work that got them nowhere. concerns. The most overlooked system in business today is training. It’s having systems that teach people how to be competent and good at what they do. If I hear the words one more time. The systems are the problem. whether you achieve the goals. just like it was for me. Edwards Deming was the guru of quality control in the late 20th century. Clear goals pull you toward your dreams and desired outcomes. Hoping Instead of Goal Setting and Planning Many wide eyed entrepreneurs go into business “hoping for the best. Do plans always go according to plan? No. Our SalesPartners are experts at helping develop and incorporate systems into businesses.” I will scream! Most people are good. Do I always get my goals? No. What do you want to deal with more: Goals or problems? The Little Voice Mastery Champion Level Goals Program steps you into the “right” goals with the “right” process to get what you want. or not. The path to every goal allows you to correct and get bigger. 17. typically it’s a system problem…not a people problem. Following a proper goal setting process will yield a simple plan. Being too People Dependent Instead of System Dependent The late Dr. Sometimes you are too close to your own business and need an external resource to help you identify what can be systematized. But I am a big goal setter. Working harder at solving a problem that you have been working on for some time becomes defeating. Solving Problems by Working Harder If you have been in business for a while…. Whenever you see lots of employee turnover it’s usually because of the lack of good systems. That is a revolutionary concept for many people.
This happens because in the desire to create open and free thinking environments. SalesPartners can give you a fresh pair of eyes. Ignoring the Power of Reach. or simply talk to that can open a world of resources. But. a team. nobody wants to create rules that restrict. This is giant problem and a sad one…. Not good or bad…. easy and lucrative. joint venture with. capital and ideas that you can never predict. hoping that someone sees your ad and finds you is a sure road to ruin. As I once heard… “If you don’t ask…the answer is already NO!” 21. there are always those out there who you can connect with. The intellectual capital and energy is wasted because the team itself either operates at half capacity or is dysfunctional altogether.to see great ideas and talents go to waste because people are going off in different directions.” I believe he did a huge disservice to entrepreneurs who came after him. Based on working with many business clients across a wide spectrum of markets and industries. Sometimes it’s a 180 degree shift in direction that solves the problem. It doesn’t matter how good your competition is. It’s a set of rules that sets the behavioral standards of the team itself. culture. The Ten Commandments is a Code. No Code Every great team. The way to get out of a hole is to simply stop digging!! If you need someone from the outside of your organization to help you look at new ways to deal with the same seemingly unsolvable problem. Association and Connection Ralph Waldo Emerson said. Waiting for the phone to ring. in the absence of rules. Blair Singer. No matter how big or small you are. but they implode from within. associate with. Certainly you will never experience it if you don’t reach out to the world and ask. they have been exposed to a variety of business systems and solutions that can benefit your business. Many organizations have great products and great people. people make up their own. business. ©2011 XCEL Holdings LLC.just different. That is why you must have advisors. if your own team cannot get it together. too. I call it a Code of Honor. army or family has one thing in common: A set of rules. The Constitution is a Code. “Build a better mousetrap and the world will beat a path to your door. SalesPartners Worldwide 2 May 2011 – Fatal Mistakes . and be willing to take new risks in areas that are challenging you and to find new pathways that are more elegant. blindly sending thousands of emails. 20.
Examples of good Code of Honor rules are: Never abandon a team‐mate in need. and are interested in joining our SalesPartners team. establish accountability. build teams. The bad news is that you will probably make some of those mistakes anyway. who are committed to helping others make their business dreams come true. Until you learn how to sell. The size your company can successfully grow to as an organization is directly related to your ability to enforce your rules. teach others to lead. Our SalesPartners teams work with business owners and managers like you every day. and can help you achieve your dreams. You’ve heard the 21 fatal mistakes to avoid with tips on how to avoid them. you will probably continue to struggle. build good systems. please send an email to info@salespartners. don’t blame others or justify behavior. recruit. raise capital. Blair Singer. I encourage you to contact a SalesPartners franchisee near you.com. But it must serve your business. If you love to sell and teach. We do it by teaching all of the above. motivated people in the world. One Code does not serve all people. your mission and your values. So there you have it. It is truly a gift to be able to work with one of the most incredible teams of talented. SalesPartners Worldwide 2 May 2011 – Fatal Mistakes . we offer a rigorous training program that can transform you into a world‐class presenter and master teacher. Salespartners’ mission is to improve the quality of life for everyone through transformation of the marketplace. The Code of Honor is a set of behavioral rules that determine the habitat that you and your team members all live in. Business is more than being good at what you do. But the good news is that now you might be able to avoid many of these mistakes. If you are looking for help in building and growing your business. and celebrate all wins. To find out more about becoming a SalesPartners franchisee or to be matched with a SalesPartners office in your area. Be awesome! Blair ©2011 XCEL Holdings LLC. communicate direct about problems. enforce a Code of Honor and master your Little Voice. Here is the good and bad news. or at least correct course quickly.
Blair Singer. SalesPartners Worldwide 2 May 2011 – Fatal Mistakes . ©2011 XCEL Holdings LLC.
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