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UNIVERSITY OF WISCONSIN OSHKOSH College of Business Administration BUS 344 – Supply Chain Management, Fall Semester 2004 Dr. M. Godfrey, CFPIM, CIRM, C.P.M. Section 001C: MW, 3:00 PM – 4:30 PM, Clow C205 Office: Clow Faculty 216, (920) 424-1232 E-mail: godfrey@uwosh.edu (This is the best way to reach me.) Program Assistant: Ms. Donna Molus, Clow Faculty 125, (920) 424-3027 Office Hours*: Monday & Wednesday (1:15-3:00); Tuesday & Thursday (1:15-4:15). Also by appointment. * Office hours are subject to change after the first week of class. Prerequisite: BUS 341 Required Texts: Chopra, S., and Meindl, P., Supply Chain Management: Strategy, Planning, & Operation, 2nd edition, Upper Saddle River, NJ: Prentice-Hall, Inc., 2004. APICS Dictionary, 9th edition, APICS, Falls Church, Virginia, 1998 (I will place copies of the dictionary on reserve at Polk Library). Catalog Description A study of supply chain management. As stated by Bowersox, Closs, and Cooper (2002), “The context of an integrated supply chain is multifirm relationship management within a framework characterized by capacity limitations, information, core competencies, capital, and human resource constraints. Within this context, supply chain structure and strategy results from efforts to operationally link an enterprise with customers as well as the supporting distributive and supplier networks to gain competitive advantage. Business operations are therefore integrated from initial material purchase to delivery of products and services to end customers. Value results from the synergy among firms comprising the supply chain with respect to five critical flows: information, product, service, financial, and knowledge.” Reference: Bowersox, D.J., Closs, D.J., & Cooper, M.B., Supply Chain Logistics Management, Boston: McGraw-Hill, 2002.

multiple-zone. Define basic pricing fundamentals including F. 7. and product variety and assortment. 11. 10. . inventory control. single-zone. minimizing inventory. Describe the primary operational challenges to making integrated supply chain practice a reality. Describe different types of supply chain strategies. materials handling. including procurement. 22. Furthermore. transportation management. 16. 8. 21. packaging. delivered. Production planning and control.B. 13. Describe the various procurement instruments used. is taught in another course (BUS 343). Describe the various supply chain service outputs including spatial convenience. Describe a supply chain. variance reduction. Describe procurement goals: Providing continuous supply. 2. 4. shipment consolidation. and design and operation of facility networks. Distinguish between the traditional anticipatory and the emerging time-based responsiveness business models. inventory management. 3. and value management. warehousing. List and describe the six logistical integration objectives: responsiveness. List the forces driving the emergence of supply chain arrangements. 19. warehousing. and base-point pricing.. because supply chain management is interdisciplinary. quality. financial. product. 6. 18. and life cycle support. Distinguish between different postponement strategies. Define the primary activities of procurement. Distinguish between different types of basic logistical performance cycles. Define lean logistics. designing facility networks. List and define each of the primary activities of logistics: order processing. materials handling. waiting or delivery time. 20. lot size. Describe the primary flows in supply chain management: Information. Differentiate between different procurement strategies: Volume consolidation. although part of supply chain management. Describe the primary supply chain management activities. Describe various generic distribution channel structures. 9. distribution. transportation. 17. packaging. other supply chain activities are covered in marketing and finance courses. inventory reduction. measuring performance. developing suppliers. Describe commonly used logistical operating arrangements. 15. service.O. Describe the primary social challenges to making integrated supply chain practice a reality. 12. supplier operational integration. and focusing on lowest total cost of ownership. and managing projects. 5. and knowledge. 14. Differentiate between various participants in a distribution channel. Learning Objectives At the end of this course the students will be able to: 1.2 Course Description Particular emphasis is placed on the activities requiring coordination between organizations in the supply chain.

and warehouse costs. Summarize the key elements of transportation management including equipment scheduling. stockpiling. their costs. Demonstrate supply chain decision analysis methods such as freight lane analysis. Describe different types of materials handling equipment and systems. 41. 39.3 23. 25. 36. volume. Demonstrate knowledge of current transport regulations and laws. Describe the basic considerations in warehouse planning: Site selection. and market factors. 40. 37. Demonstrate knowledge of fundamental economic principles in transportation such as economy of scale and economy of distance. 35. Describe specific techniques for collaborative replenishment suck as Quick Response. inventory decisions. design. 51. and unitization. 34. shipper associations. inventory. Describe carrier-pricing strategies. 33. 30. liability. 42. 49. density. List and describe the steps in the procurement cycle. and a shipment manifest. Describe basic economic benefits of warehousing: Consolidation and break-bulk. and sizing. and brokers. and carrier administration. inventory analysis. Identify basic modes of transportation. stowability. master cartons. Demonstrate knowledge of the functions performed by inventory in a supply chain. 32. 38. 50. future expansion. materials handling considerations. 53. location decisions. 44. Describe the impact of JIT and e-commerce on procurement. and market presence. Demonstrate supply chain inventory planning methods such as fair shares allocation and distribution requirements planning. bins. 28. load planning. and reverse logistics. postponement. 27. production support. 43. Differentiate between types of transport participants. Differentiate between different packaging materials. Classify various types of warehouses based on ownership. Define basic packaging concepts such as cartons. Describe different warehouse storage methods. 29. Develop integrated supply chain networks based on economics of transportation. Describe how packaging can lead to increased material handling efficiency. Describe the roles performed by freight forwarders. and Profile Replenishment. Describe the factors driving transportation costs including distance. Describe basic service benefits of warehousing: Spot stocking. Continuous Replenishment. Demonstrate methods of carrier evaluation. and their suitability for different types of products. 31. List the primary handling activities performed in a warehouse. 46. assortment. Describe commonly used transport documents such as a bill of lading. 47. Prepare a make-or-buy analysis. 52. routing. product-mix analysis. full line stocking. Describe ways of coping with uncertainty in the supply chain. handling. and transportation decisions. 24. 45. 48. 26. a freight bill. List the common forms of international logistics documentation. . Demonstrate how to calculate freight rates. layout.

57. MS Project. Discuss commonly used project documents. Discuss project goals. 58. practices. CPM with crashing. Assignments We will work on problems during class. advanced planning and scheduling systems. Execution & Control of Operations. The best papers from this class will be submitted to the Fox Valley Chapter of APICS for the Donald W. objectives have been defined for all undergraduate business students and for each major. Strategic Management of Resources. Describe and calculate supply chain performance measures. Detailed Scheduling & Planning. Describe and use supply chain information systems such as enterprise resource planning systems. and problem solving techniques appropriate to manufacturing planning and control. Describe the project life cycle. You will be assigned some problems for homework. Fogarty International Student Paper Competition. Discuss different ways of organizing for projects. 60. and spreadsheet-based models. 55.4 54. The other modules go into more depth on important aspects of manufacturing planning and control. Objective 2: APICS has five modules for the CPIM (Certified in Production and Inventory Management) program as follows: Basics of Supply Chain Management. Case analyses will be required. and critical chain scheduling. BBA graduates with an operations management major will demonstrate knowledge of the range of operation types. BUS 344 concentrates more heavily on the Basics of Supply Chain Management. The Basics of Supply Chain Management module covers basic concepts in managing the flow of materials from suppliers to customers. Together Manufacturing Planning & Control Systems (Business 343) and Supply Chain Management (Business 344) cover most of the body of knowledge for the CPIM. 59. or SAP APO software. PERT. It is meant to serve as an overview of the material covered in the other modules and should be taken first. 56. Assessment For assessment purposes. The objectives that are pertinent to BUS 344 are the two that are specific to operations management major courses as follows: Objective 1: BBA graduates with an operations management major will have knowledge of specific mathematical and behavioral models important to the effective management of operations. Solutions for these problems will be discussed in class. Demonstrate project scheduling techniques including the critical path method (CPM). You should use the following two . and Strategic Management of Resources. More information on this assignment will be provided later in the semester. A computer assignment will be assigned and will require the use of Excel spreadsheets. Master Planning of Resources. and Execution & Control of Operations modules and partly on the material included in the Master Planning of Resources and Detailed Scheduling & Planning modules.

Each of these papers is a good example of the writing required to earn an “A” on your research paper. & ISM (formerly NAPM) meetings held by the Fox Valley Chapter. A second option for completing this course requirement is by writing a short paper (with references) on a topic related to this course. Specifically. including APICS club meetings on the UW Oshkosh campus. Shinn. A. You may work in a group (maximum of 4) to observe a supply chain professional over a two to three hour period. clicking on “Library Resources. Professional Development Activities There are several opportunities available for professional development. you must attend a meeting held by APICS or ISM.” and selecting the ABI/Inform database. You could observe supply chain professionals in action. Course Evaluation Source Exams Research Paper Paper Presentation Research Paper Contribution (Determined by your peers) Case Analyses # 2 1 1 1 Points 100 each 100 20 20 Total Points 200 100 20 20 3 20 each 60 .5 references as examples of what constitutes an excellent research paper (both of these papers were first place winners at the international level): Landsom. C. 2000. The minimum length of this paper depends on how many professional development activities you participate in. “A Stitch in Time: A Simulation of Cellular Manufacturing. Exceptions to this policy must be pre approved by the instructor. T. Note: If you decide to attend a meeting. 41 (1). 72-77. double-spaced) memo on what you learned from the activity. It should be at least three pages (double-spaced) if you participated in only one professional development activity and at least six pages if you participated in zero professional development activities. “The Missing Link.” Production & Inventory Management Journal..” Production & Inventory Management Journal. A third option is to complete a job shadow. you should shadow those professionals whose duties include any of the topics discussed in the SCM text. & Williams.. You can find these two papers in hard copy at the library or online by going to the UW Oshkosh web site. You are to participate in two professional development activities during the semester and hand in a brief (one to two page. tours sponsored by various organizations. 39 (1). APICS meetings in the Fox Valley. Your group will then be required to submit a joint threepage report about what you observed and how those observations relate to concepts from the course. 1998. 6671..

6 Vocabulary Quizzes PDM Computer Assignment Total 3 2 15 each 7.5 each 45 15 40 500 .

closed-notes type. and appendices. • • . Specific questions for the computer assignment will be distributed at least 2 weeks before the assignment is due. Each case analysis should have a title page. and research paper can be completed in a group (maximum size of 4). Case questions are provided in the text. The case analyses. computer assignment. Case analyses must be typed using double spacing and one inch margins. readings. and class discussion. In addition. short answer questions.7 The following grade scale will be used: Points 450+ 425-449 400-424 375-399 350-374 325-349 300-324 < 300 Classroom/Course Policies Exams and Quizzes: • All exams will be open-book. 2 – 4 pages of narrative text answering the case questions. which will be fill-in-the-blank quizzes. All vocabulary quizzes will be closed book. individual exams. If you work in a group. and appendices. The computer assignment must be typed using double spacing and one inch margins. No sharing of calculators is permitted during exams. and research paper for your group. I will post terms for vocabulary terms on the D2L web site. you should turn in a single copy of each case analysis. lecture. You are not allowed to leave the classroom during an exam or quiz unless you are prepared to turn in your exam or quiz before leaving. The computer assignment should have a title page. You do not need to summarize the case. Grade A AB B BC C CD D F • Group Assignments: • • Group assignments are to be completed by your group members only without any consultation with other groups. I will also attach the terms to the end of your vocabulary quizzes. open notes. 1 – 2 pages of narrative text answering the questions. and multiple-choice questions selected from homework. you will be required to email to me all files you used to create the appendices. The exams will consist of problems. computer assignment.

Students are expected to listen attentively when the instructor or other students are speaking. or assignment. After we have completed our review. or sharing files with other groups. If you fail to turn in all documents to me before leaving the classroom. Key issues that have arisen in the past include. and to actively participate in class discussions. you will not be permitted to take any notes or to write on these documents. you will receive a grade of zero on the exam. The format of makeup exams and quizzes is at the instructor’s discretion and will vary significantly from the regular exams or quizzes given in class. At no time should a group be assisting another group in any manner. I keep all copies of graded materials. handouts. . your group should not be showing another group how to complete the group assignments. General Class Conduct Guidelines: • All exams.8 Policy Regarding Makeup Exams/Quizzes and Late Assignments: • No makeup exams/quizzes will be given or late assignments accepted unless you provide valid documentation of a business meeting or illness to the instructor. but are not limited to. • Grading Policies: • • I do not curve. I check your work when I grade the assignment. I can only answer general procedural questions about cases and computer assignments. you must return all documents to me. quiz. notes. I run class like a business meeting. Exams: You can bring your text. quizzes. Please do not ask me to check your work prior to handing in these assignments. and a calculator to exams. • • Cheating and Plagiarism: • Students involved in cheating and plagiarism are subject to the maximum penalties permitted by the UW Oshkosh Student Discipline Code. Other excuses will be evaluated on a case-by-case basis. sharing answers with other groups. quiz. For example. In short. to be prepared to discuss the material in class. During the review of an exam. You must not talk with any other students during exams. the following: • Group Assignments: Any group assignment must represent the thoughts and work of your group members only. and graded assignments will be reviewed in class. or assignment. Students are expected to complete reading assignments prior to class.

Supply Chain Performance & Strategy. Warehousing. Exam 1 – Chapters 1-5 & 8-9. Read Chapter 5. Managing Predictable Variability (continued). Assignments None. M (9/13) Read Chapters 1. 2. Read Chapters 8 & 9. M (9/27) None. . Handout to be distributed and/or posted on D2L prior to this class. Critical Chain Scheduling (continued). Designing Distribution Networks. W (10/6) M (10/11) W (10/13) Read Chapter 10. W (9/29) Case Due: Managing Growth at Sportstuff.9 BUS 344 – Tentative Schedule – Fall Semester 2004 Date W (9/8) Topics Covered Understanding the Supply Chain. Supply Chain Drivers & Obstacles. Managing Economies of Scale: Cycle Inventory (Lot Sizing). Discussion of research papers/projects. Handout to be distributed and/or posted on D2L prior to this class.com (pp. Vocabulary Quiz 1. None. 134-135). M (10/4) Aggregate Planning. & 3. Planning Supply and Demand: Managing Predictable Variability. Project Management & Critical Chain Scheduling. W (9/15) M (9/20) W (9/22) Read Chapter 4. Project proposal is due by this class. handouts. and DRP topics. Packaging. Supply Chain Network Design.

. Inventory Models Explicitly Considering Transportation. 244-245). Supply Chain Coordination. W (11/17) None. Read Chapter 13. Vocabulary Quiz 3. 293294). M (11/1) Read Chapter 12. Managing Uncertainty: Safety Inventory (continued). Determining Optimal Level of Product Availability. More practice on cycle inventory and safety inventory problems. M (11/22) First draft of paper is due by this class. M (11/15) Read Chapter 14. Transportation in the Supply Chain. Read Chapter 15. Assignments Case Due: Mintendo Game Girl (pp. Read Chapters 16 & 17. Read Chapter 11. M (11/8) W (11/10) Sourcing Decisions in a Supply Chain. Pricing & Revenue Management in the Supply Chain. None. Information Technology in SCM. W (10/20) M (10/25) W (10/27) None. W (11/24) M (11/29) No class – Thanksgiving recess. W (11/3) Case Due: Delivery Strategy at MoonChem (pp. Managing Uncertainty: Safety Inventory. Handout to be distributed and/or posted on D2L prior to this class.10 Date M (10/18) Topics Covered Managing Economies of Scale: Cycle Inventory (Lot Sizing) (continued). Determining Optimal Level of Product Availability (continued). Vocabulary Quiz 2. Supply Chain recruiter (tentatively scheduled to speak).

M (12/13) W (12/15) Final paper is due by this class. Research paper presentations (if this class is needed). Read Chapter 18. . Date M (12/6) W (12/8) Topics Covered Exam 2 – Chapters 10-18 & handouts. Research paper presentations. Research paper presentations. Assignments None.11 W (12/1) E-Business and the Supply Chain.

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