July 2011

Developer Guide

Legal and Copyright Notices
Payment
You must remit payment in accordance with the FedEx Service Guide, tariff, service agreement or other terms or instructions provided to you by FedEx from time to time. You may not withhold payment on any shipments because of equipment failure or for the failure of FedEx to repair or replace any equipment. Agreement. The information in this document may be changed at any time without notice. Any conflict between this guide, the FedEx Automation Agreement and the FedEx Service Guide shall be governed by the FedEx Automation Agreement and the FedEx Service Guide, in that order. © 2011 FedEx. FedEx and the FedEx logo are registered service marks. All rights reserved. Unpublished.

Confidential and Proprietary
The information contained in this guide is confidential and proprietary to FedEx Corporate Services, Inc. and its affiliates (collectively “FedEx”). No part of this guide may be distributed or disclosed in any form to any third party without written permission of FedEx. This guide is provided to you under and its use is subject to the terms and conditions of the FedEx Automation

Disclaimer
All Improper Transaction scenarios are for example only. They do not reflect all error condition scenarios.

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Contents
About This Guide .......................................................................... 11
Document Organization ................................................................................. 12 Resources ...................................................................................................... 12 Support .......................................................................................................... 12

4 Tracking and Visibility Services ............................................ 46
Tracking Shipments ....................................................................................... 47 Signature Proof of Delivery (SPOD) ............................................................. 53 Notification .................................................................................................... 57 FedEx InSight ................................................................................................. 60 XML Schema ................................................................................................. 61 Error Messages ............................................................................................ 61 Samples ......................................................................................................... 61

1 Introduction ............................................................................... 13
Document Overview ...................................................................................... 14 Web Services, WSDL, and SOAP Overview ................................................ 17 Implementing FedEx Web Services .............................................................. 23 Understanding the XML Schema ................................................................. 23 Implementation Process ................................................................................ 28

5 Locator Service ........................................................................ 62
Locator ........................................................................................................... 63

2 Rate Services ............................................................................ 32
Rate ............................................................................................................... 33 Rate Available Services/Rate Shopping ...................................................... 33 Surcharges and Discounts ............................................................................ 38 XML Schema ................................................................................................. 41 Error Messages ............................................................................................. 41 Samples ......................................................................................................... 41

6 Ship Service .............................................................................. 66
Shipping Services by Region ........................................................................ 67

7 FedEx Express U.S. Shipping ................................................. 68
FedEx Express U.S. Service Options ............................................................ 69 Express U.S. Service Details ........................................................................ 69 FedEx Express U.S. Coding Details .............................................................. 72 FedEx Express U.S. Multiple-Package Shipments ...................................... 74 Group MPS .................................................................................................... 75

3 Package Movement Information Service ............................ 42
Service Availability ....................................................................................... 43 Postal Code Inquiry ....................................................................................... 44 XML Schema ................................................................................................. 44 Error Messages ............................................................................................. 45 Samples ......................................................................................................... 45

8 Delivery Signature Services ................................................... 77
Delivery Signature Service Details .............................................................. 78 Delivery Signature Coding Rules .................................................................. 78

9 Saturday Service ...................................................................... 80
Saturday Ship and Delivery Service Details ................................................ 81
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Saturday Ship and Delivery Coding Details ................................................ 81

15 Hold at FedEx Location ........................................................ 103
Hold at FedEx Location Service Details ..................................................... 104

10 Global Domestic Shipping ..................................................... 82
Intra-Brazil Shipping ...................................................................................... 83 Intra-Canada Shipping .................................................................................. 83 Intra-Columbia Shipping ............................................................................... 84 Intra-Mexico Shipping ................................................................................... 85 Intra-Switzerland Shipping ........................................................................... 85 Intra-United Arab Emirates (UAE) Shipping ................................................. 86

16 Dry Ice Shipments ................................................................. 106
Dry Ice Service Details ............................................................................... 107 Dry Ice Coding Details ................................................................................ 107

17 Shipment Notification in the Ship Request ...................... 109
Shipment Notification Coding Details ....................................................... 110

11 FedEx Express Freight Services: U.S. ................................. 87
FedEx Express Freight Services Details ....................................................... 88 FedEx Express Freight Services Coding Details .......................................... 89

18 Variable Handling Charges .................................................. 112
Variable Handling Coding Details .............................................................. 113

19 Alternate Return Address .................................................... 115
Alternate Return Address Coding Details ................................................. 116

12 FedEx Express Collect on Delivery (C.O.D.) ....................... 91
Express C.O.D. Service Details ..................................................................... 92 FedEx Express C.O.D. Coding Details .......................................................... 92 Single C.O.D. Shipments .............................................................................. 93 MPS C.O.D. Request Elements ..................................................................... 95 MPS C.O.D. Reply Elements ......................................................................... 96

20 Masked Data .......................................................................... 117
Masked Data Coding Details ..................................................................... 118 XML Schema ............................................................................................... 118 Samples ....................................................................................................... 118

13 Dangerous Goods .................................................................... 98
Dangerous Goods Service Details ................................................................ 99 Dangerous Goods Coding Details .............................................................. 100

21 Returns Shipping ................................................................... 119
FedEx Return Tags ...................................................................................... 120 DeleteTagRequest ....................................................................................... 122 ExpressTagAvailability ................................................................................ 122 FedEx Express / FedEx Ground Printed Return Label ................................ 123 XML Schema ............................................................................................... 125 Samples ....................................................................................................... 125

14 Alcohol Shipping .................................................................... 101
Alcohol Shipping Coding Details ................................................................ 102

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Contents
22 Email Labels ............................................................................ 126
Email Label Service Details ........................................................................ 127 Email Label Coding Details ........................................................................ 127 FedEx Freight U.S. Rates and Surcharges ................................................. 155 FedEx Freight Coding Details ..................................................................... 156

29 Hazardous Materials (FedEx Ground U.S.) ....................... 165
Hazardous Materials Service Details ......................................................... 166 Hazardous Materials Coding Details ......................................................... 166

23 FedEx Priority Alert ............................................................... 131
FedEx Priority Alert Service Details ........................................................... 132

24 Delete Shipment .................................................................... 133
Delete Shipment Coding Details ................................................................ 134

30 Future Day Shipping ............................................................. 168
Future Day Service Details ......................................................................... 169 Future Day Coding Details .......................................................................... 169

25 Validate Shipment ................................................................. 136
Validate Shipment Coding Details ............................................................. 137

31 FedEx Express International Shipping ............................... 170
FedEx Express International Service Details ............................................. 171 FedEx Express International Service Options ............................................ 172 International Packaging Options ................................................................ 173 FedEx Express International Coding Details .............................................. 173

26 FedEx Ground U.S. Shipping ............................................... 138
FedEx Ground U.S. Service Details ............................................................ 139 FedEx Ground U.S. Service Options ........................................................... 139 FedEx Ground U.S. Coding Details ............................................................. 139 FedEx Home Delivery Service Details ........................................................ 144

32 FedEx Express International (Saturday) ............................ 186
Saturday Service Details ............................................................................ 187 Saturday Coding Details ............................................................................. 187

27 FedEx Ground U.S. Collect On Delivery (C.O.D.) ............. 146
FedEx Ground C.O.D. Coding Details ......................................................... 147 Ground E.C.O.D. ........................................................................................... 151

33 FedEx Express Freight Services: International ................ 188
FedEx International Priority Freight ............................................................ 189 FedEx International Economy Freight ......................................................... 189 Additional Service Details .......................................................................... 189 FedEx Express Freight Services Coding Details: International ................. 189 Dangerous Goods (International Express) .................................................. 190 Alcohol Shipping (International Express) ................................................... 190

28 FedEx Freight U.S. Services ................................................ 152
FedEx Freight FedEx Freight FedEx Freight FedEx Freight Service Options .................................................................... 153 Service Features .................................................................. 154 Service Details ..................................................................... 154 U.S. Service Options ........................................................... 155

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Future Day Shipping (International Express) ............................................. 190 Hold at FedEx Location (International Express) ......................................... 190 Dry Ice Shipments (International Express) ................................................. 190 Alternate Return Address (FedEx International Ground) ........................... 210 Mask Account Number (FedEx International Ground) ............................... 210

39 Close Shipment ...................................................................... 211
FedEx Ground Close Ship Day Service Details ......................................... 212 FedEx SmartPost Close Shipment Service Details .................................... 213

34 FedEx International Broker Select ..................................... 191
FedEx International Broker Select Service Details .................................... 192 FedEx International Broker Select Coding Details .................................... 192

40 Ship Service Coding Basics ................................................ 216
Create Shipment Using Process Shipment Request ................................. 217 Cancel Shipment Using Delete Shipment Request ................................... 219

35 B13A for Canada Export Shipping ..................................... 194
B13A Service Details .................................................................................. 195 B13A Coding Details ................................................................................... 195

41 Shipping Document Service ................................................ 220
Shipping Document Service Details ........................................................... 221

36 Shipper’s Export Declaration .............................................. 196
October 1, 2008 Mandates ......................................................................... 197 EEI/SED Service Details ............................................................................. 198 EEI/SED Coding Details .............................................................................. 198

42 Upload Images ....................................................................... 230
Upload Image Service Details .................................................................... 231

37 Commercial Destination Control ......................................... 199
Commercial Destination Control Service Details ...................................... 200 Commercial Destination Control Coding Details ....................................... 200

43 FedEx Electronic Trade Documents .................................. 232
FedEx ETD Details ....................................................................................... 233

44 Pickup Service ....................................................................... 236
Pickup .......................................................................................................... 237 Cancel Pickup Service ................................................................................. 240 Pickup Availability ....................................................................................... 241 XML Schema ............................................................................................... 244 Error Messages ........................................................................................... 244 Samples ....................................................................................................... 244

38 FedEx International Ground Shipping ................................ 201
FedEx International Ground Service Options ............................................. 202 FedEx International Ground Service Details .............................................. 202 FedEx International Ground Coding Details ............................................... 203 Delivery Signature Services (FedEx International Ground) ....................... 210 Future Day Shipping (FedEx International Ground) ................................... 210 FedEx Ground Collect On Delivery (C.O.D.) (International) ....................... 210

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Contents
45 FedEx SmartPost Shipping .................................................. 245
FedEx SmartPost Service Details ............................................................... 246 FedEx SmartPost Returns Service Details ................................................. 249 L ................................................................................................................... 291 M ................................................................................................................. 291 N .................................................................................................................. 292 O .................................................................................................................. 292 P ................................................................................................................... 292 Q .................................................................................................................. 293 R ................................................................................................................... 293 S ................................................................................................................... 293 T ................................................................................................................... 294 U .................................................................................................................. 294 V ................................................................................................................... 295 W ................................................................................................................. 295 Y ................................................................................................................... 295 Z ................................................................................................................... 295

46 Creating a Label .................................................................... 260
Thermal Labels ............................................................................................ 261 Doc-Tab Configuration ................................................................................ 264 Laser Labels ................................................................................................ 269 Custom Labels ............................................................................................. 272 PNG Label .................................................................................................... 274 Label Review Checklist ............................................................................... 275

47 Address Validation Service ................................................. 277
Address Validation Request ....................................................................... 278

A Country Code Tables ............................................................. 286
A .................................................................................................................. 288 B ................................................................................................................... 288 C ................................................................................................................... 289 D .................................................................................................................. 289 E ................................................................................................................... 289 F ................................................................................................................... 290 G .................................................................................................................. 290 H .................................................................................................................. 290 I .................................................................................................................... 290 J ................................................................................................................... 291 K ................................................................................................................... 291

B U.S. State Codes ..................................................................... 296 C Canada Province Codes ........................................................ 298 D Mexico State Codes .............................................................. 300 E Currency Codes ...................................................................... 302 F Harmonized Tariff Unit of Measure Codes ....................... 305 G Vague Commodity Descriptions .......................................... 309 H Waybill Legal Terms and Conditions .................................. 324

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Contents
I Postal-Aware Countries and Formats ................................ 326 J Physical Packaging ................................................................ 328 K Customs-Approved Document Descriptions ..................... 330 L Time Zones .............................................................................. 333 M Minimum Customs Value ...................................................... 335 N Error Code Messages ............................................................ 337
Chained SSL Certificate Error Messages .................................................. 338 Rate Service Error Messages ..................................................................... 339 Package Movement Information Service Error Messages ........................ 344 Track Service Error Messages .................................................................... 355 SPOD Error Messages ................................................................................ 364 Locator Service Error Messages ................................................................ 365 Ship Service Error Messages ..................................................................... 366 Pickup Service Error Messages .................................................................. 397 FedEx SmartPost Shipping Error Messages .............................................. 400 FedEx Electronic Trade Documents Error Messages ................................. 400 International MPS Child Label ................................................................... 463 Domestic C.O.D. Return Label (ASTRA Block) ........................................... 464 Domestic Priority Saturday Delivery Label (ASTRA Block) ....................... 464 Domestic FedEx 1Day Freight Saturday Delivery Label ............................ 464 Domestic 2Day Saturday Delivery (ASTRA Block) ..................................... 465 Domestic 2Day Delivery (ASTRA Block) .................................................... 465 Domestic Priority Alert Delivery (ASTRA Block) ........................................ 465 FedEx Express Domestic Inaccessible Dangerous Goods with Dry Ice and Adult Signature Required .............................................................. 466 Requirements for International Single Piece Label ................................... 467 FedEx International Priority Label with Broker Select Option .................. 468 International Single Piece Label with ETD ................................................ 469

R FedEx Express Thermal Label Samples ............................. 470 S FedEx Ground Plain Paper Labels ...................................... 472
Layout Requirements for Domestic Label .................................................. 473 Domestic FedEx Home Delivery Label ....................................................... 474 Domestic Return Label ............................................................................... 475 Domestic HazMat Label ............................................................................. 476 Domestic C.O.D. Return Label .................................................................... 477 FedEx International Ground Label .............................................................. 478 Ground U.S. FedEx Home Delivery Label ................................................... 479

O Countries Accepting Electronic Commercial Invoices ... 401 P Track Service Scan Codes ................................................... 403 Q FedEx Express Plain Paper Label Samples ...................... 459
Layout Requirements for MPS Master Label ............................................ 461 Font Requirements for Domestic MPS Master Label ............................... 462

T FedEx Ground Thermal Label Samples .............................. 480
Layout Requirements for FedEx Ground U.S. Label .................................. 481 Font Requirements for FedEx Ground U.S. Label ...................................... 482

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Contents
Layout and Font Requirements for FedEx Home Delivery U.S. Label ...... 482 FedEx Ground U.S. C.O.D. Inbound Shipping Label .................................. 483 FedEx Ground U.S. C.O.D. Outbound Payment Label ................................ 484 FedEx Ground U.S. E.C.O.D. Second Label ................................................ 484 FedEx Ground U.S. C.O.D. with Guaranteed Funds Label ......................... 485 FedEx Ground U.S. C.O.D. with Guaranteed Funds Second Label ........... 486 FedEx Home Delivery U.S. Label with Adult Signature Required & Evening Delivery .......................................................................................... 486 FedEx Ground U.S. Third Party with FedEx Return Manager Label ......... 487 FedEx International Ground Label with Third Party Billing and C.O.D. with Guaranteed Funds ................................................................... 487 FedEx Ground U.S. Label with Doc-Tab ..................................................... 488 FedEx Integrated Label (Small Shipper) ..................................................... 491 FedEx Ground SmartPost Returns Label .................................................... 491

V Sample Shipping Documents ............................................... 492
Bill of Lading ............................................................................................... 494 Commercial Invoice ..................................................................................... 494 Pro Forma Invoice ....................................................................................... 495 Certificate of Origin .................................................................................... 495 Commercial Invoice OP-950 ........................................................................ 496 NAFTA COO ................................................................................................. 496 FedEx Ground Pickup Manifest .................................................................. 497 OP-900 ......................................................................................................... 497 OP-900B ....................................................................................................... 498

U FedEx SmartPost Thermal Label Samples ........................ 489
FedEx SmartPost Returns Label ................................................................. 490 FedEx Ground Thermal SmartPost Label (Large Shipper) ......................... 490

W Glossary ................................................................................... 499

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Tables
Table Table Table Table Table 1. 2. 3. 4. 5. Freight Request Elements ............................................................. 156 Optional Pickup Request Elements .............................................. 159 Freight Reply Elements ................................................................. 160 Canada Provice Codes .................................................................. 299 Currency Codes ............................................................................. 303 Table Table Table Table 6. 7. 8. 9. Harmonized Tariff Unit of Measure Codes .................................. 306 Postal Aware Countries and Formats .......................................... 327 Shipping Documents ..................................................................... 493 Glossary ......................................................................................... 500

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About This Guide Document Organization Resources Support .

zip Document Organization Each web service provides access to FedEx features.3339.463.m. (CST).com: www. you can reach FedEx at websupport@fedex. call 1.com • Secure Socket Layer Certificates: fedex.About This Guide This guide describes how to work with FedEx Web Services.2774 and state “Web Services” at the voice prompt. It is written for the application developer who uses web services to design and deploy applications enabled by FedEx.GoFedEx 1.com/developer/us/developer/ index FedEx Web Services.webservices. The service description includes service details and a full schema listing to facilitate application development.com/us/developer/downloads/ dev_cert.800. 9 a. • FedEx Services At-a-Glance: fedex.com/us/service-guide • Web Services organization home page: www.com/us/services/ataglance • FedEx Service Guide: fedex.339.com/webservices • O’Reilly XML. (CST) and Saturday. Resources The following may also be useful for FedEx Web Services developers: • FedEx Developer Resource Center:fedex.xml.m.com or call 1. Support hours are Monday through Friday. to 9 p.m. Developer Guide 12 . It also describes each available service in addition to the business logic that drives each FedEx process.microsoft. Support For FedEx Web Services technical support. 7 a.m.800. It describes how to get started with application development and how to use the Application Programming Interface (API). to 3 p.877. For FedEx Customer Service.org • Microsoft Web Services: msdn.

1 Introduction Document Overview Web Services. and SOAP Overview Implementing FedEx Web Services Understanding the XML Schema Implementation Process . WSDL.

• Low Barrier to Entry: The concepts behind web services are easy to understand. send an email to your customers with a link to this service as part of your standard orderreceipt process. Or. By following the standards.and interface-independent applications that access FedEx features. allowing customers to access money-saving information firsthand. Improve customer service by offering more shipping options to customers in more countries with the consolidated Chapter 6: “Ship Service” on page 66. “Signature Proof of Delivery (SPOD)” on page 53. Why should developers be interested in web services? • Interoperability: Any web service can interact with any other web service and can be written in any programming language. • More Convenience: Use the Chapter 5: “Locator Service” on page 62 to find the FedEx pickup location nearest your customer. FedEx Web Services. You can use FedEx Web Services in a variety of ways to create customized integration solutions for your specific shipping needs. and developers can quickly create and deploy them using many toolkits available on the web. This service sends an email with the address (URL) of a website where the recipient can log in and print a return label. Any connected device that supports these technologies can both host and access web services. Document Overview The FedEx Web Services Developer Guide provides instructions for coding the functions you need to develop FedEx supported applications described in the following chapters. applications can seamlessly communicate with platform services. • Give Customers More Options: Help customers learn about all the available shipping options and rates with Chapter 2: “Rate Services” on page 32. • Reduce Customer Service Costs: Decrease phone traffic from customers checking the status of their shipments and cut customer service costs. including how to use the Help application and how to print this guide. You can also extend this service to your shopping cart and website. and Chapter 17: “Shipment Notification in the Ship Request” on page 109. Here are just a few of the ways a company can use web services to streamline operations. • Simplify Processes and Improve Satisfaction: In addition to “ExpressTagAvailability” on page 122 provide a simple way to allow customers to return an order with Chapter 22: “Email Labels” on page 126.Chapter 1 Introduction FedEx Web Services gives you the tools to build custom platform. • Ubiquity: Web services communicate using HTTP and XML. Any application running on any platform can interact with a web service by using the Simple Object Access Protocol (SOAP) and Web Services Description Language (WSDL) standards for message transfer and service discovery. and provide more choices to clients: • Verify Addresses and Improve Customer Satisfaction: Prompt customers for additional information in the event of an address discrepancy or missing information with Chapter 47: “Address Validation Service” on page 277. improve visibility. FedEx provides online Chapter 4: “Tracking and Visibility Services” on page 46 that allow you to provide customers with the status of shipments. • Offer Global Shipping Options: Create shipping labels for worldwide locations. Developer Guide 14 . • Introduction (this chapter): – Documentation overview and guidelines. • Industry Support: Major content providers and vendors support the web services movement.

and Chapter 38: “FedEx International Ground Shipping” on page 201. – Elements for configuring “FedEx InSight” on page 60. • Chapter 47: “Address Validation Service” on page 277 explains how to check your shipping addresses for accuracy before shipping. • Chapter 45: “FedEx SmartPost Shipping” on page 245 describes how to configure FedEx SmartPost® shipping options. including Chapter 7: “FedEx Express U. including FedEx Office® Print and Ship Center locations. • Chapter 2: “Rate Services” on page 32 describes services to rate packages. Shipping” on page 68. including a high-level description of FedEx Web Services methods.S. State Codes” on page 296 – Appendix C: “Canada Province Codes” on page 298 – Appendix D: “Mexico State Codes” on page 300 – Appendix E: “Currency Codes” on page 302 – Appendix F: “Harmonized Tariff Unit of Measure Codes” – Appendix G: “Vague Commodity Descriptions” on page 309 – Appendix H: “Waybill Legal Terms and Conditions” on page 324 – Appendix I: “Postal-Aware Countries and Formats” – Appendix J: “Physical Packaging” on page 328 – Appendix K: “Customs-Approved Document Descriptions” on page 330 – Appendix L: “Time Zones” on page 333 – Appendix M: “Minimum Customs Value” on page 335 – Appendix N: “Error Code Messages” on page 337 FedEx Web Services. and route information. – Coding basics. and requesting “Signature Proof of Delivery (SPOD)” on page 53. • Chapter 6: “Ship Service” on page 66 provides: – Service details for shipping with FedEx® Services.Chapter 1 Introduction – Overview information about web services. • Chapter 46: “Creating a Label” on page 260 describes how to configure.S. including acronyms in use in this guide. customize. • Chapter 5: “Locator Service” on page 62 describes how to receive the addresses of the nearest FedEx package drop-off locations.S. and print shipping labels using a variety of options. • Chapter 3: “Package Movement Information Service” on page 42 describes how to check service availability. • Appendix W: “Glossary” on page 499 lists FedEx specific terms. Developer Guide 15 . Chapter 26: “FedEx Ground U. – The “Notification” on page 57 service. Shipping” on page 138. – Service details and coding details for all shipping services. which can be used to notify shippers and recipients of significant shipment events. • Chapter 4: “Tracking and Visibility Services” on page 46 covers Track Services and includes: – Elements for requesting tracking information. postal codes. Chapter 31: “FedEx Express International Shipping” on page 170. coding notification requests. • Chapter 21: “Returns Shipping” on page 119 describes how to verify that a FedEx ExpressTag® Dispatch can be scheduled for a given place and time. – Overview information about testing and certifying your application. • Appendixes: – Appendix A: “Country Code Tables” on page 286 – Appendix B: “U.

Chapter 1 Introduction – Appendix O: “Countries Accepting Electronic Commercial Invoices” on page 401 – Appendix P: “Track Service Scan Codes” on page 403 – Appendix Q: “FedEx Express Plain Paper Label Samples” on page 459 – Appendix R: “FedEx Express Thermal Label Samples” on page 470 – Appendix S: “FedEx Ground Plain Paper Labels” on page 472 – Appendix T: “FedEx Ground Thermal Label Samples” on page 480 – Appendix U: “FedEx SmartPost Thermal Label Samples” on page 489 – Appendix V: “Sample Shipping Documents” on page 492 Each chapter covering FedEx Web Services coding includes: • Service Details: Business rules for using the FedEx service. The Table of Contents (TOC) appears in the navigation column. The first topic — in this case. FedEx Web Services Help opens in your default browser. • XML Schema: A link to the layout for each CSP WSDL service. and a link to error messages. or Favorites options. This feature only searches the current topic. The toolbar across the top of the window displays the following elements: Back: Returns you to the previously viewed topic. basic request and reply elements. the cover page — appears in the main window. Using FedEx Web Services Online Help This guide is available as online help at the FedEx Developer Resource Center (fedex. This layout provides coding requirements for all elements in the schema. Search. Developer Guide 16 . Forward: Goes to the next topic as listed in the TOC. Each of these features appears in the same column.com/developer) in Support > FedEx Web Services Developer Guide. Under the TOC you can choose the Index. Quick Search: Enter a search term and click to highlight the term in the current topic. The Web Services CSP Reference Guide includes a detailed description of all available data elements and types in addition to all of the information required to build a request and understand the reply. such as Internet Explorer or Firefox. FedEx Web Services. • Coding Details: Best practices information. • Service Options: Links to additional services that can be added to the basic Web Service.

the service. platform independent. See “Printing All or Part of This Guide or Online Help”. Home: Opens the default topic: in this case. From the Print dialog box you can print the complete document. FedEx Web Services allow developers to build custom applications that are independent of changes to the FedEx interface. Open the PDF file and click the printer icon or click File > Print WSDL A SOAP request to. Note: FedEx Web Services are not offered as part of a Universal Description Discovery and Integration (UDDI) and must be downloaded from the FedEx Developer Resource Center (fedex. by definition. or response from. Web Services. Open WebHelp and click the printer icon . and SOAP. and SOAP Overview This section describes the standard coding technologies used in FedEx Web Services. The purpose of a WSDL is to completely describe a Web Service to a client. 1. Printing All or Part of This Guide or Online Help You can print all or part of this guide from both the PDF and WebHelp versions. It defines everything required to write a program to work with an XML Web Service. Web services are. Printing from the WebHelp Version From the WebHelp version you can print a single topic or a page range of that topic. It is an XML document that provides information about what the service does. A WSDL document describes a Web Service using seven major elements. Developer Guide 17 . From the Print dialog box you can print the complete topic or specify a page range.com/developer) and stored locally for development and usage. Search: Opens the full search tool in the navigation column. the methods that are available. Print: Opens Print dialog box. Add Topic to Favorites: Saves the current topic to your Favorites list. A WSDL defines where the service is available and what communications protocol is used to talk to the service. It describes how to communicate with the service in order to generate a request to. Web Services Web services are a collection of programming technologies. FedEx Web Services. Web Services Description Language (WSDL). or choose from any of the available print options. and parameter types. Printing from the PDF Version From the PDF version you can print the complete document or a page range of the document. their parameters.Chapter 1 Introduction Hide Navigation: Hides the left navigation column. a service is generated according to the service’s WSDL definition. the cover page. including XML. specify a page range. WSDL. Elements can be abstract or concrete. 2. A WSDL document describes a service. which allow you to build programming solutions for specific messaging and application integration. or decipher a response from.

The binding element has two attributes: the name attribute and the type attribute. Each message can consist of one or more parts that can be compared to the parameters of a function call in a traditional programming language. Element <binding> Definition The <binding> element defines the message format and protocol details for each port. WSDL uses XML schema syntax to define data types. SOAP provides a way to communicate between applications running on different operating systems. For maximum platform neutrality. <portType>. • Required <SOAP:Envelope> • Optional <SOAP:Header> • Required <SOAP:Body> FedEx Web Services.Chapter 1 Introduction Abstract XML elements describe the Web Service: <types>. with different technologies and programming languages. This WSDL element describes a web service. Developer Guide 18 . The data types are described by XML schema. <types> <message> <operation> SOAP Message A SOAP message is an ordinary XML document that can be a request for a web service from a client or a “reply” from a web service to a client. This element specifies how the client and the web service should send messages to one another. It is worth noting that you may not need to actually construct the SOAP messages yourself — many development tools available today construct SOAP behind the scenes. Defines variable types used in the web service (both the parameters passed to a function and the type of the value passed back via the response). <message>. the operations that can be performed. It is a set of all operations that a web service can accept and is a container for <operation> elements. <binding>.org/TR/wsdl. SOAP SOAP is a simple XML-based protocol that allows applications to exchange information over HTTP. <operation>.Definition Input Message . This is the location of the ultimate web service. WSDL Elements Element <definitions> <portType> Definition The root element contains name space definitions. This element allows three messages only: Message . Defines the data elements of an operation. and can be compared to a function library (or a module or a class) in a traditional programming language. This element contains user-defined data types (in the form of XML schema). SOAP is built on open standards supported by numerous development tools on various platforms. The SOAP request interface is an object in your application programming language.Data web services receive Output Message .Error messages from web services <service> The <service> element contains a <port> child element that describes the URL where the service is located. The most important WSDL element. and the messages that are involved. <port>. refer to the World Wide Web Consortium (W3C) Website at w3. Note: For more information about the WSDL standard.Data web services send Fault Message . Child of the <binding> element that defines each operation that the port exposes. SOAP enables the data to pass through layers of intermediaries and arrive at the ultimate receiver the way it was intended. Concrete XML elements provide connection details: <service>.

w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.Chapter 1 Introduction Example: Delete Tag Request (SOAP Message) <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.com/ws/ship/v8"> <SOAP-ENV:Body> <DeleteTagRequest> <WebAuthenticationDetail> <UserCredential> <Key> User Key</Key> <Password> User Password</Password> </UserCredential> </WebAuthenticationDetail> <ClientDetail> <AccountNumber>xxxxxxxxx</AccountNumber> <MeterNumber>xxxxxx</MeterNumber> </ClientDetail> <TransactionDetail> <CustomerTransactionId>DE_Shakeout_wsvc</CustomerTransactionId> </TransactionDetail> <Version> <ServiceId>ship</ServiceId> <Major>8</Major> <Intermediate>0</Intermediate> <Minor>0</Minor> </Version> FedEx Web Services.org/soap/envelope/" xmlns:SOAP-ENC="http://schemas.w3.org/2001/XMLSchema" xmlns="http://fedex.org/soap/encoding/" xmlns:xsi="http:// www.xmlsoap. Developer Guide 19 .

XML documents are sent directly to the FedEx servers via the HTTP POST command. The only difference is that the data sent via the non-SOAP interface does not contain the wrapping Envelope and Body tags that are specific to SOAP. To use the non-SOAP web service solution. This may be convenient for developers using environments that do not provide support for SOAP.org/TR/SOAP. you must have a working knowledge of HTTPS and Secure Socket Layering (SSL) encryption. refer to the World Wide Web Consortium (W3C) Website at w3. The interfaces used in the SOAP and non-SOAP web services are defined in WSDL files. An example of a request using the non-SOAP interface looks like this: FedEx Web Services. Non-SOAP Web Services FedEx offers a non-SOAP web services solution that you can use to send transactions without having to use tools that provide SOAP protocol support for web services. With this interface.Chapter 1 Introduction <DispatchLocationId>MQYA</DispatchLocationId> <DispatchDate>2008-10-08</DispatchDate> <Payment><PaymentType>shipper</PaymentType> <Payor> <AccountNumber>xxxxxxxxx</AccountNumber> <CountryCode>US</CountryCode> </Payor> </Payment> <ConfirmationNumber>997037200019454</ConfirmationNumber> </DeleteTagRequest> </SOAP-ENV:Body> </SOAP-ENV:Envelope> For more information about the SOAP standard. The WSDL files contain schemas that define the layout of the operations. FedEx provides a set of specifications and examples to help with the development of this type of communications method. Developer Guide 20 . The same WSDL file is used for both the SOAP and non-SOAP web service users. The XML data that is sent via the non-SOAP interface looks almost identical to the data that is sent via the SOAP interface. the ability to provide a secure SSL connection to FedEx and the ability to code to an operation interface using XML. Non-SOAP users are concerned only with the schema definitions and not the other WSDL components that are SOAP-specific.

a SOAP fault document is returned from a schema validation failure in which the “AccountNumber” element was incorrectly sent as the “AccountNumberx” element: FedEx Web Services.w3. The SOAP specification provides an error handling mechanism that is not present for non-SOAP operations. the contents of the SOAP fault are returned as an XML document.com/ws/track/v4 TrackService_v4. Developer Guide 21 .org/2001/XMLSchema-instance" xsi:schemaLocation="http://fedex. For a non-SOAP request. These SOAP fault documents are returned in situations such as schema validation failures or when operation types are unrecognized.xsd "> <ns:WebAuthenticationDetail> <ns:UserCredential> <ns:Key> User Key </ns:Key> <ns:Password> User Password </ns:Password> </ns:UserCredential> </ns:WebAuthenticationDetail> <ns:ClientDetail> <ns:AccountNumber>000000000</ns:AccountNumber> <ns:MeterNumber>0000000</ns:MeterNumber> </ns:ClientDetail> <ns:TransactionDetail> <ns:CustomerTransactionId>User Customizable Field</ns:CustomerTransactionId></ns:TransactionDetail> <ns:Version> <ns:ServiceId>trck</ns:ServiceId> <ns:Major>4</ns:Major> <ns:Intermediate>0</ns:Intermediate> <ns:Minor>0</ns:Minor> </ns:Version> <ns:PackageIdentifier> <ns:Value>ttttttttttttttt</ns:Value> <ns:Type>TRACKING_NUMBER_OR_DOORTAG</ns:Type> </ns:PackageIdentifier> <ns:IncludeDetailedScans>true</ns:IncludeDetailedScans> </ns:TrackRequest> Error Handling Error handling for non-SOAP operations is different from error handling for SOAP operations.Chapter 1 Introduction <ns:TrackRequest xmlns:ns="http://fedex.com/ws/track/v5" xmlns:xsi="http://www. a fault is returned as a SOAP exception. For a SOAP operation. In the following example.

you must decode labels before sending them to your printer. Developer Guide 22 . Note that the normal error processing still applies. see Chapter 46: “Creating a Label”. labels are returned as Base64 encoded. this is an additional error check for incorrect syntax in XML documents.com/ws/ship/v8">000000000</ship:AccountNumberx> </con1:xmlLocation> <con1:message>Expected element 'AccountNumber@http://fedex. To print shipping labels.</con:reason> <con:details> <con1:ValidationFailureDetail xmlns:con1="http://www.com/ws/ship/v8' here in element ClientDetail@http://fedex.com/ws/ship/v1' before the end of the content in element ClientDetail@http://fedex. FedEx Web Services.com/ws/ship/v8' instead of 'AccountNumberx@http://fedex. For more information on Base64 decoding.com/ws/ship/8"> <ship:AccountNumberx>000000000000000000</ship:AccountNumberx> <ship:MeterNumber>0000000</ship:MeterNumber> </ship:ClientDetail> </con1:xmlLocation> </con1:ValidationFailureDetail> </con:details> <con:location> <con:node>Validate</con:node> <con:pipeline>Validate_request</con:pipeline> <con:stage>ValidateRequest</con:stage> <con:path>request-pipeline</con:path> </con:location> </con:fault> </detail> </soapenv:Fault> Each reply should be checked for the Fault element to indicate failure in processing the message.com/wli/sb/context"> <con:errorCode>5</con:errorCode> <con:reason>Schema validation failed for request.bea.xmlsoap.com/ws/ship/v8</con1:message> <con1:xmlLocation> <ship:AccountNumberx xmlns:ship="http://fedex.Chapter 1 Introduction <soapenv:Fault xmlns:soapenv="http://schemas.com/ws/ship/v8</con1:message> <con1:xmlLocation> <ship:ClientDetail xmlns:ship="http://fedex. Keep in mind that if you use either the SOAP or non-SOAP version of FedEx Web Services.org/soap/envelope/"> <faultcode>soapenv:Server</faultcode> <faultstring>5: Schema validation failed for request.com/wli/sb/stages/transform/config"> <con1:message>Expected element 'AccountNumber@http://fedex.</faultstring> <detail> <con:fault xmlns:con="http://www.bea.

Examine the HTTP header to determine if any HTTP or Web Server errors were encountered. Each line is followed by one new line character except Content-length and the FedEx transaction. Next. and PHP languages from the FedEx Developer Resource Center Technical Resources. even after setting it in the code. and processes through a programmatic interface across a network. Two new line characters follow the Content-length line. You create a request that contains business data and other instructions and you send it to FedEx. Developer Guide 23 .Net. module. After formatting your non-SOAP transaction and placing it in a HTTP POST request. When you set a Boolean type element to true. . text/plain. make note of the following guidelines: • FedEx Web Services are designed for use by skilled developers who are familiar with the communication standards SOAP and Web Services Description Language (WSDL). • To perform a particular FedEx task such as tracking a package. FedEx replies with a response that contains the data resulting from the instructions you sent in. image/jpeg. The XML schema provides a means for defining the structure. web services do not provide the user with a graphical user interface (GUI). Downloadable sample code is available in Java. • Unlike traditional client/server models. The Content-length line should have the length of the FedEx transaction in place of the %d variable. data.Chapter 1 Introduction Non-SOAP HTTP POST Example The following HTTPS POST example is a valid working example. • Transactions submitted to FedEx using FedEx Web Services are required to have a minimum of 128-bit encryption to complete the request. FedEx Web Services. VB. parse the HTTPS response to determine if there were any errors. text/html. The FedEx transaction has no extra characters. Note: Port 443 must be opened for bi-directional communication on your fire wall. but is not guaranteed to work for all programming languages. applications. If you received a 200 status code. parse the reply to determine if there were any processing problems. such as a web server or web page system.fedex. • FedEx Web Services are designed to support any operating system and coding language. */* Content-Type: image/gif Content-length: %d Your FedEx Transaction Implementing FedEx Web Services Before you begin your implementation of FedEx Web Services. Instead. web services share business logic. An XML schema defines: Visual Basic Project Error You may receive an error indicating that an element is not set. you need to use a class.com Port: 443 Accept: image/gif. and handles the response. or function that creates your request. content.0 Referer: YourCompanyNameGoesHere Host: wsbeta. Understanding the XML Schema The XML schema defines the messages that you can use to access the FedEx services. sends it to the FedEx platform. and host systems: POST /xml HTTP/1. C#. you will need to open an SSL connection to the FedEx test server and send the request through FedEx by using your SSL connection. and semantics of XML documents. image/pjpeg. you may also need to set the specified element to true.

. and simple types that make up the WSDL. namespace. XML Schema Diagrams XML schema diagrams describe the elements (usually associated with a request or reply). Each table consists of some or all of the following sections: diagram.Chapter 1 Introduction • Elements and attributes that can appear in a document • Elements that are child elements • Order and number of child elements • Whether an element is empty or can include text • Data types. • Alphabetical listing of Complex types for the documented service.w3. • Complex types in the instance document. type. and simple type. e. Developer Guide 24 . facets. and semantics of the request XML document sent to a FedEx Web Service and the XML document returned by that FedEx Web Service. • Elements that contain numbers (and strings. Some elements have attributes. complex types. used by. Other simple types are defined as part of XML Schema's repertoire of built-in simple types. Guide to the XML Schema The XML Schema for each WSDL provides details about the structure. and dates.xsd" suffix. • Input or request data type for the documented service. The following table illustrates the relationships and behavior of elements and types.g. • Alphabetical listing of schema simple types for the documented service. • Output or reply data type for the documented service. etc. xs:string. and some of the simple types. properties.org/2001/ XMLSchema". content. FedEx Web Services. rather than the vocabulary of the schema author. are also part of the names of built-in simple types. which is associated with the XML Schema namespace through the declaration xmlns:xs="http://www. and source. displayed in the schema element. have simple types. This association identifies the elements and simple types as belonging to the vocabulary of the XML Schema language. default values and fixed values for elements and attributes Some important facts about the XML schema: • Elements that contain sub-elements or carry attributes have complex types. Attributes always have simple types. and the same association. are defined in the schema associated with a FedEx Web Service.). The remainder of the service schema contains tables of information about each element. complex type. • The same prefix. • XML Schema built-in simple types are prefixed by "xs:". The top of each service schema includes: • Schema location and schema file name that ends in an ". but do not contain any sub elements. children.

Chapter 1 Introduction Schema Diagram Description Diagrams of a parent element. Note: An element that is defined as minOccurs="0" may be required for some calls. FedEx Web Services. Types that are documented include the documentation directly below the box. All children are linked by name below the diagram. such as TransactionDetail. Note: An element that is defined as minOccurs="0" may be required for some calls. as depicted by the Notifications type. Developer Guide 25 . An unbounded number of occurrences is represented by the infinity ¥ symbol (maxOccurs="unbounded"). include connections to the child elements. Schema Diagram Description A box with a dotted border indicates a single element that is optional. The number of possible occurrences appears below the box. Child elements can be simple or complex types. A layered box represents a multiple occurrence element. The type can be simple or complex. such as ProposedAddressResults. A child element connected by a dotted line and surrounded by a dotted border represents an optional type (minOccurs="0"). A child element connected with a solid line and surrounded by a box with a solid border represents a required type. as depicted by the AddressResults element. such as ClientDetail. A solid line represents a required multiple occurrence element. A layered box with a dotted border represents an optional multiple occurrence type (minOccurs="0"). such as AddressValidationRequest. A box with a single solid border represents a single element that is required. The type can be simple or complex.

ClientDetail: The ClientDetail element is required for all services that need your and meter number. Credential used to authenticate a specific software application. If you do not have a new user authentication credential. Identifies the CSP software product.Chapter 1 Introduction Schema Diagram Description A standard type such as “string” appears in black text below element name. If you do not have new credentials. This information is provided by FedEx. This value is provided by FedEx after registration. use this element. Element Description WebAuthenticationCredential/ Second part of the authentication credential which has a direct Password relationship with the credential key. the latest WSDLs will use your old authentication credentials. A FedEx specific type such as “Address” appears in red text below the element name. This identifier is provided by FedEx WebAuthenticationDetail: The WebAuthenticationDetail element includes user credentials issued by FedEx so that your transactions are recognized by the FedEx back-end systems. Developer Guide 26 . FedEx Web Services. This information is obtained by processing the Register Web CSP User Request. Credential key and password used to authenticate a specific end user/customer of the CSP. The following elements are required: Element WebAuthenticationDetail WebAuthenticationDetail/ CspCredential WebAuthenticationDetail/ UserCredential UserCredential WebAuthenticationCredential Description The descriptive data to be used in authentication of the sender's identity and right to use FedEx Web Services. include the local FedEx Express® account and meter in the ClientDetail section of the ship transaction. Create a database to hold multiple account and meter numbers for the shipping locations. TransactionDetail: The TransactionDetail element is optional for all transactions. The associated meter number for your FedEx account number. Required Elements Most requests to FedEx require the following complex elements: Note: These elements are common to most FedEx Web Services (see the table below to learn which WSDLs need which common elements) and are not documented service by service. • A FedEx specific type such as “Address” appears in red text below the element name. if you want to identify associated request and reply transactions. Note: When building a web-based application for shipping that will be used at multiple locations. WebAuthenticationCredential/ Unique identifier assigned to each customer as part of their Key authentication credentials. This identifier is provided by FedEx Identifies the CSP software version. Credential key and password used to authenticate a CSP product/ software version. Note: FedEx Web Services now use two-factor authentication. However. Requirements are: • A standard type such as “string” appears in black text below element name. Two-part authentication string used to verify shipper identity. Maximum of 9 characters. do not populate the password element. Element ClientDetail/AccountNumber ClientDetail/MeterNumber ClientDetail/ClientProductId ClientDetail/ ClientProductVersion Description Your FedEx account number.

Chapter 1 Introduction Element TransactionDetail/ CustomerTransactionId Description Maximum of 40 characters. Values include: • FAILURE: Code/message explains that your request could not be handled at this time. Request was completed. This element is returned in the reply and helps you match requests to replies. • PostalCode: required. Required if your shipper address is considered a residential location. this entry overrides the account number in the ClientDetail element. Element ServiceId Major Intermediate Minor Description Identifies a system or sub-system which performs an operation. • WARNING: Your request was successful. Tax Identification Number — this information is required for international shipments only. you may fix the request data and try again.S. VersionId: The VersionId element is required and uploads the WSDL version number to FedEx. Identifies the service interface level. This number should be updated when you implement a new version of the service. • UrbanizationCode: may be required if your shipper address is in Puerto Rico. you may need to do this differently next time. the code/message explains what had to be done to fulfill your request. Identifies the service code level. The notification element provides the notification ranked according to their severity: • HighestSeverity: This element ranks the level of notification severity. • ERROR: Code/message identifies a problem with your request data. This element allows you to assign a unique identifier to your transaction. Element Description • FaxNumber • EmailAddress Address This element includes: • StreetLines: two StreetLines elements are allowed. Sender Information: Your shipper information is required for all shipping transactions: Element AccountNumber TIN Contact Description If you include this element in the ship request. However. or you may need to prepare for a future change. Identifies the service business level. • City • StateOrProvinceCode: required if your shipper address is in the U. FedEx provides the latest version number for the service you are using. If you are unsure. do not resubmit right now. Developer Guide 27 . use the Chapter 47: “Address Validation Service” to check your address. or Canada. you may need to determine whether that is what you intended. The • • • • • • Contact element includes: PersonName Title CompanyName Department PhoneNumber PagerNumber FedEx Web Services. • CountryCode: required. Residential Reply Notifications Notifications are returned in replies.

"ZIP+4 suffix added"} and Address: the original address. • SUCCESS: Your request was successful. "Standard abbreviation applied to street name"}. with the revised state code. the word "Boulevard" in a street name is replaced with the standard abbreviation "Blvd" and "Saint Louis" as a city name is replaced with "St Louis").S. you do not need to take any special action. Address: empty (either all fields blank or no Address at all). Request to submit an Address that has an incorrect state code. but the address correction service's database server is down or fails. {ERROR. There are no NOTE or WARNING notifications. "ZIP code corrected to match rest of address"} and Address: the original address. However. the service should accept a (U. the code/message contains additional information about how your request was fulfilled. Request to submit an Address that is valid but with only a 5-digit postal code: the service supplies the ZIP+4 for the standardized address. Notifications: NOTE. city name.). there is nothing address (or copy). with the replacement postal code. "Standard abbreviation applied to city name"} and Address: the original address. Note: There is a possibility of multiple Notification objects (different severity levels) for a single request. The response notification severity values of ERROR. This ensures the FedEx Web Services. and state code.e. "State code is incorrect for city/ZIP combination"} and Address: empty (either all fields blank or no Address at all). "State code is The service rejects the request. Developer Guide 28 .Chapter 1 Introduction • NOTE: Your request was successful. address correction.. Request to submit an Address that has an incorrect state code. FedEx Web Services conform to industry standards and are compatible with a comprehensive array of developers’ tools. "State code corrected to match city and ZIP code"} and Address: the original address. The service supplies the correct ZIP+4 for the standardized address. cannot be corrected"}. Notifications: WARNING. The original address contains a ZIP+4 postal code belonging to a city/ state pair that matches the client's original city and street address. Notification Examples For example. missing and cannot be corrected"}. data correction where possible. or postal code). Implementation Process Planning your integration and organizing your application data to address your shipping needs can sometimes take more time than the actual implementation of the integration. "Service temporarily unavailable"}. if you need to perform a U. "City name is missing and a single street line (no city.. etc. but with a 5-digit postal code that does not match the other fields.) Address object from its client and return that Address in a standardized form (canonical spelling and abbreviation of street name parts. Case Request to submit an Address that is identifiable by street data. Notifications: NOTE. state. with the four-digit suffix added to the postal code. Reply Notifications: WARNING. elimination of redundant white space. The following cases illustrate several notification types. "ZIP code is missing and cannot be corrected"} and Address: empty (either all fields blank or no Address at all) Request to submit an Address. Request to submit an Address that is valid but not in standardized form (e. {NOTE. and SUCCESS severity should never be combined in a single response. Request to submit an Address that contains only Notifications: {ERROR. FAILURE. to say except "OK").S. with modification made to the street name and city name. The original address contains a ZIP+4 postal code belonging to a city/ state pair that matches the client's original city and street address. {ERROR. See Appendix O: Error Codes. The service supplies the corresponding state code in the corrected address. The example service has been assigned a NotificationSourceType value of "USACS". Notifications: {FAILURE.g. Case Reply Notifications: ERROR. Request to submit an Address that is valid and is Notifications: SUCCESS and Address: the original already in standardized form (i. The service rejects the client's address.

Requirements and Resources for Corporate Developers Corporate developers are typically part of a dedicated development team at a single company. For details. and effective operation of your solution in the FedEx production environment. FedEx can support the customer directly.S. Note that not all services are available outside the U. The application connection is then directed to the production servers. and sample service requests and replies with the WSDLs from the FedEx Developer Resource Center Technical Resources. test meter number. In order to execute test interactions. all of which can be obtained at the Developer Resource Center. you will need to access documentation. you must first include a test account number. Certification Certification is the process of ensuring that your implementation meets a number of requirements for safe. see ws-i. and the application is live. and whether you are implementing using the advanced or standard services. secure. In all cases. and password in your code. You also need a Test Key. the developer must replace the test credentials with the production credentials issued by FedEx. You will also need to obtain a test meter number to engage in timely and accurate online testing in the FedEx hosted test environment. Test Password and Test Account Number. In this situation.1-2004-0824. authentication key. FedEx Web Services. Developer Guide 29 . the integration will be used by the company itself and will not be resold or distributed outside of its own footprint. Certification requirements differ based on whether you are a corporate or commercial developer.Chapter 1 Introduction fastest time-to-market with maximum flexibility to integrate FedEx transactions and information into your applications. Go to Production Once an application has passed certification. This category also includes third-party developers (consultants) hired by the company to work on its behalf. FedEx WSDLs are fully interoperable with any product or developer’s tool that also conforms to the WS-I Basic Profile. sample code. Requirements and Resources for Corporate Developers Must be accepted into the FedEx® Compatible Solutions Program (CSP) Self-certification of implementations using standard services Self-certification of implementations using advanced services Certification assistance FedEx supports the customer directly No Yes No Yes (WISC team) Yes Testing FedEx supplies a complete online operating environment with which to test your applications against live FedEx servers. To obtain FedEx Web Services and begin integrating with an application. These credentials are provided to registered developers. Requirements for Corporate and Non-Commercial Developers There are some differences in how support is provided and in the approvals required to go into production that depend on whether you are creating an application for use by your own company or you are planning to resell your solution to others.org/Profiles/BasicProfile-1.

• Remove existing web services references from your project that point to old WSDLs containing the URLs to the test environment. Because they are deployed in a variety of situations.com/us/compatiblesolutions/ provider/for more information about the FedEx Compatible Solutions Program (CSP).877. • Copy the WSDL files to a different folder. • Create new web references that point to the modified WSDLs. and FedEx. go to the Available CSP Solutions page at fedex. Both your FedEx sales executive and technical support can request a WISC team member to contact you within 3 business days.Chapter 1 Introduction Preproduction Assistance Preproduction assistance is available via the FedEx Web Integrated Solutions Consultation (WISC) team.NET or C# project still sends transactions to the test server after changing the URL in the WSDLs to point to production. Developer Guide 30 . • Compile and test the project. such as rating or tracking without extra Requirements for Consultants Consultants developing on behalf of a corporate customer must ensure that their client provides their account information and a signed End User License Agreement to FedEx in order to obtain a production test meter. go to fedex.m. or specialized knowledge is needed. contact your FedEx sales executive or technical support at 1. perform the following: • Make sure permissions are already activated in the production environment. commercial integrations generally require a higher order of “fit and finish. • Follow the directions on changing the new WSDL files to point to production as described in the FedEx Developer Resource Center in the “Move to Production” topic. FedEx Web Services. FedEx has a dedicated team of professionals to help developers commercialize their products and to coordinate the three-way interplay between the developer. URL Errors If a VB. the end customer.m. and Saturday 9 a. to 3 p.m. Use the same names as the old references. Corporate developers may find that solutions to their needs have already been implemented by a software vendor that is part of the FedEx® Compatible Solutions Program. Your new production credentials should work for standard web services.339. Requirements and Resources for Commercial Developers Must be accepted into the FedEx Compatible Solutions Program (CSP) Self-certification of implementation using standard services Self-certification of implementations using advanced services Certification assistance FedEx supports the customer directly FedEx supports the commercial developer’s customer Yes (Required) No No Yes (via CSP) No Indirectly If you are a commercial developer interested in becoming a FedEx Compatible Solutions Program provider.m.” Commercial developers are responsible for supporting their products for their customers. To see a list of the solutions provided by the CSP providers. cost containment. Requirements and Resources for Commercial Developers Commercial developers create solutions with the intent of distributing and/or reselling them to their customers. corporate development planners may want to review the available third-party solutions. If you are in the preproduction stages of implementing a FedEx web integrated solution and would like to speak with a FedEx integration consultant who can assist you in understanding FedEx Web Services. If improved time-to-market.com/us/compatiblesolutions/provider/. 7 a. to 9 p. (CST).2774 Monday thru Friday.

Advanced web services require permissions to be active before they will work. FedEx Web Services. Old test key values will now return an error message. Developer Guide 31 .Chapter 1 Introduction permissions.

2 Rate Services Rate Rate Available Services/Rate Shopping Surcharges and Discounts XML Schema Error Messages Samples .

in addition to automation rate quotes. For Rate Available Services (multiple services returned). FedEx Web Services. service-specific commitment and rate information may also be specified. Note: Only valid services are returned. This information is important for calculating the correct shipping costs with surcharges. For Rate Available Services. • The Rate operation returns the rate for the origin and destination by requested service.Chapter 2 Rate Services Use the RateService WSDL to request pre-ship rating information and to determine estimated or courtesy billing quotes. See “FedEx SmartPost Request Elements” for more details. • For Rate (a single service). Time in Transit can be returned with the rates if it is specified in the request. Developer Guide 33 . do not include the ServiceType. Rate Available Services/Rate Shopping A Rate Available Services request will provide a list of available services from one request. specify the carrier to ensure rate data for all services for the Rate Service Details The Rate and Rate Available Services operations provide a shipping rate quote for a specific service combination depending on the origin and destination information supplied in the request. Note: A rate request does not return route or service availability. You will not receive service checking to validate whether that service is actually available for your ship date and origin/ destination pair. • Time in transit may be returned with the rates if it is specified in the request. Rate Coding Details When requesting a rate quote: • Include as much detail as possible about your shipment. All rate quotes are estimates only and may differ from the actual invoiced amount. Rate RateRequest provides a rate response on a single service. Depending on how a rate request is structured. The following details apply: • Discount rates are available for all services and origin/destination pairs. • Rate and Rate Available Services for FedEx Express shipments support intra-Mexico shipping. If you choose LIST as the element value. • Rating is available for Chapter 45: “FedEx SmartPost Shipping”. Note: A Rate Available Services request does not return route information. specify the carrier by using CarrierCode. These structures have two different names. The system will then return a list of services. • Rate shopping. The RateService WSDL provides elements to identify your shipment. Rates are returned for each service on the list. see the electronic FedEx Service Guide. including shipping option elements. • The Rate Available Services operation returns the rate for the origin and destination for the requested service. • Use the optional RateRequestTypes element to have list rates returned with discount rates. • This quote is an estimate and may differ from the actual invoiced amount. • For Rate. For more detailed information about the services offered by FedEx. but does check service availability and returns only those services that are actually available. specify the service to ensure rate data for the service and shipment data input is returned. the reply will return in different structures. you receive both discount and list rates.

The FedEx Ground response will describe the number of business days required for the package delivery. Specify if Saturday delivery is required. The time must be in the format: HH:MM:SS using a 24hour clock. Identifies the packaging used by the requestor for the package. xx:xx) from UTC (e.g. This is only applicable to International shipments and should be used on the first package of a multiple piece shipment. FedEx Express information will include the day and date the package will be delivered. RequestedShipment/DropoffType RequestedShipment/ServiceType RequestedShipment/PackagingType RequestedShipment/TotalWeight Optional Optional Required Optional FedEx Web Services. The UTC offset indicates the number of hours/minutes (e. Contain zero or more service options whose combinations are to be considered when replying with available services. 2009 5:00 p. Identifies the total weight of the shipment being conveyed to FedEx. Candidate carriers for rate-shopping.g. This field is only considered if RequestedShipment/ServiceType is omitted.m. 2009-06-26T17:00:00). See PackagingType for list of valid enumerated values. This element does not dispatch a courier for package pickup. or do not specify a CarrierCode to receive all available services from all carriers in the return. RateRequest Elements Element RateRequest/ReturnTransitAndCommit RateRequest/CarrierCodesCarrierCodeType RateRequest/VariableOptionsServiceOptionType Required Optional Optional Optional Description Allows the caller to specify that the transit time and commit data are to be returned in the reply. The date and time are separated by the letter T (e. The date format must be YYYY-MM-DDTHH:MM:SS-xx:xx. RateRequest/RequestedShipment RequestedShipment/ShipTimestamp Required Optional The shipment for which a rate quote (or rate-shopping comparison) is desired. Identifies the FedEx service to use in shipping the package for a rate request.. Identifies the method by which the package is to be tendered to FedEx.Chapter 2 Rate Services carrier and the shipment data combination are returned. Note: If you specify SATURDAY_DELIVERY for VariableOptions. Valid value is SATURDAY_DELIVERY. • Use the optional ReturnTransitAndCommit element to include transit time information in the reply. This value contains 1 explicit decimal position. 2009-06-26T17:00:00-04:00 is defined as June 26.. you will get both Saturday Delivery options and regular options for all services where Saturday delivery is an option. based on the ship date you specified.g.. Do not specify SATURDAY_DELIVERY for SpecialServices or it will only return any applicable Saturday Delivery options. Eastern Time). Developer Guide 34 .

A unique identifier for a recipient location. Developer Guide 35 . if different from shipper’s address. If the shipper requests a special service requiring additional data (such as C.). The descriptive data for the physical location to which the shipment is destined. Descriptive data indicating the method and means of payment to FedEx for providing shipping services. Identifies the collection of special services requested by the shipper and offered by FedEx. the special service type must be present in the SpecialServiceTypes collection.O.Chapter 2 Rate Services Element RequestedShipment/TotalInsuredValue RequestedShipment/PreferredCurrency RequestedShipment/Shipper RequestedShipment/Recipient RequestedShipment/RecipientLocationNumber RequestedShipment/Origin RequestedShipment/ShippingChargesPayment SpecialServicesRequested Required Optional Optional Required Required Optional Optional Optional Optional Description Total insured amount.D. Valid values are: • ALCOHOL • BROKER_SELECT_OPTION • CALL_BEFORE_DELIVERY • COD • CUSTOM_DELIVERY_WINDOW • DANGEROUS_GOODS • DO_NOT_BREAK_DOWN_PALLETS • DO_NOT_STACK_PALLETS • DRY_ICE • EAST_COAST_SPECIAL • ELECTRONIC_TRADE_DOCUMENTS • EMAIL_NOTIFICATION • EXHIBITION_DELIVERY • EXHIBITION_PICKUP • EXTREME_LENGTH • FLATBED_TRAILER • FOOD • FREIGHT_GUARANTEE • FUTURE_DAY_SHIPMENT FedEx Web Services. Physical starting address for the shipment. The descriptive data for the physical location from which the shipment originates. Indicates the currency the caller requests to have used in all returned monetary values (when a choice is possible). and the supporting detail must be provided in the appropriate sub-object (such as CodDetail).

FedEx Web Services. Developer Guide 36 . Details about how to calculate variable handling charges at the shipment level. Used with Ground Home Delivery and Freight. Information about this package that only applies to an international (export) shipment.Chapter 2 Rate Services Element Required Description • • • • • • • • • • • • • • • • • • RequestedShipment/ExpressFreightDetail RequestedShipment/FreightShipmentDetail RequestedShipment/DeliveryInstructions RequestedShipment/VariableHandlingChargeDetail Requested shipment/CustomsClearanceDetail CustomClearanceDetail/DutiesPayment CustomsClearanceDetail/Commodities/CustomsValue RequestedShipment/PickupDetail PickupDetail/ReadyDateTime PickupDetail/LatestPickupDateTime PickupDetail/CourierInstructions Optional Optional Optional Optional Optional Optional Optional Optional Optional Optional Optional HOLD_AT_LOCATION HOME_DELIVERY_PREMIUM INSIDE_DELIVERY INSIDE_PICKUP LIFTGATE_DELIVERY LIFTGATE_PICKUP LIMITED_ACCESS_DELIVERY LIMITED_ACCESS_PICKUP PENDING_SHIPMENT POISON PRE_DELIVERY_NOTIFICATION PROTECTION_FROM_FREEZING REGIONAL_MALL_DELIVERY REGIONAL_MALL_PICKUP RETURN_SHIPMENT SATURDAY_DELIVERY SATURDAY_PICKUP TOP_LOAD Details specific to an Express freight shipment. For use in “process tag” transaction. Specify the time and date the package will be ready for pickup. Descriptive data indicating the method and means of payment to FedEx for providing shipping services. Specify any courier instructions. Data applicable to shipments using FEDEX_FREIGHT_PRIORITY and FEDEX_FREIGHT_ECONOMY services. Specify the last possible pickup time and date. Used to calculate Argentina and Dominican Republic export taxes.

Indicates the type of rates to be returned. see “FedEx Express U.S. C. Valid values are: • ACCOUNT • LIST • MULTIWEIGHT Note: RateRequest automatically returns discount rates.D. RequestedShipment/CustomerSelectedActualRateType RequestedShipment/EditRequestType RequestedShipment/PackageCount RequestedShipment/RequestedPackageLineItems Optional Optional Optional Optional Specifies the type of rate the customer wants to have used as the actual rate type. Details about the image format and printer type for the returned label. If true. One or more package-attribute descriptions.S. FedEx Ground® U. The maximum number of packages in one rate request is 200.O.Chapter 2 Rate Services Element PickupDetail/RequestType PickupDetail/RequestSource RequestedShipment/SmartPostDetail RequestedShipment/BlockInsightVisibility RequestedShipment/LabelSpecification Requested shipment/ShippingDocument Specification Requested shipment/RateRequestType Required Optional Optional Optional Optional Required Optional Optional Description Specify the request type.O. the RateRequest returns both list and discount rates. each of which describes an individual package. CI information. For more information about MPS. Developer Guide 37 . FedEx Express U. or (for the total-piece-total-weight case) common characteristics of packages in the shipment. NAFTA information.O. a group of identical packages. shipping document types.D. Specifies whether the customer wishes to have Estimated Duties and Taxes provided with the rate quotation on this shipment. multiple-package shipments. Multiple-Package Shipments ”. C. If you include the LIST option. and FedEx Ground U. and international multiple-package shipments.S.D. and international C.S. The total number of packages in the entire shipment. Only applies with shipments moving under international services. Details such as the label.S. and international C. Rating for Multiple-Package Shipment This option is available for FedEx Express U.D. and GAA information. FedEx Web Services.O. Specify the request source. RateReply Elements Element HighestSeverity Required Required Description This indicates the highest level of severity of all the notifications returned in the reply. and international multiplepackage shipments. Details specific to FedEx SmartPost shipments. The maximum number of packages in one rate request is 200. multiplepackage shipments. only the shipper/payor will have visibility of this shipment.

If service was specified in the request. Each element contains all rate data for a single service. FedEx International Economy®.localization. FedEx Express Saver®.M. FedEx 2Day®. FedEx Ground. For intraCanada shipments this surcharge is also based on the type of service provided. there will be a single entry in this array. FedEx 2Day. which governs Notification. For each package exceeding $100USD in FedEx Web Services. For FedEx Ground. Surcharge Description Applicable Services Overnight. FedEx 2Day. Surcharge Additional Handling Dimension Surcharge Description For FedEx Express. Free form text to be echoed back in the reply. Applicable Services FedEx Priority Overnight®. FedEx Standard Overnight®. FedEx Standard Courier Pickup Charge A charge applies when you request a pickup. FedEx Ground. Broker Select Option Additional Handling Packaging Surcharge For FedEx Express. FedEx International Ground FedEx Priority Overnight. See Chapter 35: “B13A for Canada Export Shipping” for more information. FedEx First Overnight®. FedEx International Economy® Freight Surcharges and Discounts Your shipment may incur fees in addition to the base shipping rate depending on the service options you choose. This charge does not apply if you drop off your package at a FedEx shipping location or if you have regular scheduled pickups. FedEx Express Saver. The version of this reply. A fee applies to B13A for Canada Export Shipping shipment if you choose to have FedEx complete the delivery after customs clearance and if your recipient and customs broker are served by different FedEx clearance points. Developer Guide 38 . FedEx 2Day. FedEx Standard Overnight. shipment has an actual weight of greater than 70 lbs. shipment is not fully encased in an outer shipping container and/or is encased in packing material other than corrugated cardboard. FedEx First Overnight® Freight. FedEx Express. FedEx International Ground® FedEx Priority Overnight. shipment measures greater than 60" in length but equal to or less than 108" in length. For FedEx Ground. FedEx Priority Overnight.. Used to match requests and replies.localizedMessage language selection). shipment is not fully encased in an outer shipping container and/or is encased in packing material other than corrugated cardboard. shipment measures greater than 60" in length but equal to or less than 108" Additional Handling Weight Surcharge For FedEx Ground or FedEx Express. FedEx 2Day®A. FedEx International Priority® Freight. The following are descriptions of those fees that are returned in the rate quote. if service was omitted in the request. there will be a separate entry in this array for each service being compared. FedEx International Ground Version RateReplyDetails Required Optional FedEx International Priority®.Chapter 2 Rate Services Element Notifications TransactionDetail TransactionDetail/ CustomerTransactionId TransactionDetail/Localization Required Required Optional Optional Optional Description The descriptive data regarding the results of the submitted transaction. Dangerous Goods FedEx assesses a surcharge on each package containing dangerous-goods materials. Contains the CustomerTransactionID that was sent to the request. FedEx Express Saver. FedEx International Economy and FedEx International Economy Freight Declared Value FedEx liability for each package is limited to FedEx Express and FedEx $100USD unless a higher value is declared and Ground shipments paid for. FedEx Ground®. Governs data payload language/translations (contrasted with ClientDetail.

FedEx Standard Overnight. FedEx may provide pickup service to an address other than the shipping location associated with the FedEx Ground account number. FedEx Express shipments to U. FedEx Priority Overnight. This service is only available for U. and Canadian addresses Dimensional Weight FedEx Express and FedEx Ground shipments FedEx Email Return Label FedEx First Overnight. residential addresses only. shipments.) FedEx® Delivery Signature Options ® Description If you request FedEx to obtain payment from the recipient at the time the shipment is delivered. sparsely populated.184 cubic inches) or larger.S.S.) In addition.D. FedEx Standard Overnight. Shipments in FedEx packaging may also be subject to dimensional-weight pricing. Direct Signature Required. addresses and FedEx Ground shipments to U. If the total is 5. FedEx 2Day FedEx Ground (U. FedEx Express Saver. an additional surcharge is applied. Adult Signature Required. Dimensional weight is calculated by multiplying the length by width by height of each package in inches and dividing the total by 194 (for shipments within the U. and Puerto Rico) and 166 (for shipments to Canada). FedEx 2Day A. FedEx Express International package and freight service FedEx Priority Overnight. an additional amount is charged. FedEx Home Delivery® Applicable Services Surcharge FedEx Collect on Delivery (C. Developer Guide 39 .184 inches or greater. charges may be assessed based on the dimensional weight. (E.S. and shipments between the U. FedEx 2Day® Freight. a delivery area surcharge applies to FedEx Express shipments destined for areas in Alaska that are remote.D.S.M.S. Adult Signature Required is allowed to U. A charge applies in addition to shipping charges when FedEx picks up the packages for return at FedEx Ground® Alternate Address Pickup FedEx Ground® Call Tag FedEx Web Services. FedEx 2Day. A charge applies in addition to shipping charges once the recipient uses the return label.O.O. If the dimensional weight exceeds the actual weight. and Puerto Rico) or 186 (for international shipments). Duties and Taxes Duties and taxes.S. postal codes. FedEx Ground. FedEx 2Day.S. For FedEx Express shipments: FedEx may assess shipping charges based on the International Air Transport Association (IATA) volume standard. FedEx 3Day® Freight FedEx Priority Overnight. FedEx does not provide insurance of any kind. FedEx provides five options when you need a signature upon delivery: Indirect Signature Required.Chapter 2 Rate Services Surcharge Description declared value. addresses.C.S. FedEx Home Delivery FedEx ExpressTag® A charge applies in addition to shipping charges when FedEx picks up the package for return at your recipient’s location. This service is only available for U.S. including goods and services tax (GST) and value-added tax (VAT) may be assessed on the contents of the shipment. (This surcharge does not apply to FedEx Ground Multiweight® shipments. Multiply the length by width by height of each package in inches.O.S. calculate dimensional weight by dividing by 194 (for shipments within the U. addresses and when shipping via FedEx Ground to Canadian addresses.D. Service Default and No Signature Required.S.S. shipments. Delivery Area Surcharge A delivery area surcharge applies to shipments destined for select U. Direct Signature Required is allowed to U. Service Default tells the courier to perform the customer’s usual request for signature collection. and Canada) FedEx Ground. Applicable Services FedEx Express and FedEx Ground shipments A charge applies when you direct FedEx to collect FedEx Ground shipments payment from your recipient and deposit it directly into your bank account. FedEx Ground. Indirect Signature Required is allowed to U. FedEx Standard Overnight. For FedEx Ground shipments: Dimensional weight may apply to FedEx Ground packages that are 3 cubic feet (5. or geographically difficult to access.) FedEx Ground® Electronic C..

S. FedEx 2Day Freight Applicable Services FedEx International Priority. A charge applies when you select FICE for shipments moving under a U. FedEx International Economy. 2) FedEx Evening Home Delivery®. and FedEx International Economy Freight services The fuel surcharge percentage for FedEx Express services is subject to monthly adjustment based on a rounded average of the U. Packages that weigh 150 lbs. and FedEx Home Delivery Fuel Surcharge FedEx Web Services. FedEx Home Delivery: The shipping charge for any package with a dimensional weight of greater than 70 lbs.M. FedEx Priority Overnight. FedEx Express.S. This service is only available for U. is the same as a FedEx Ground package of the corresponding dimensional weight being shipped under the same circumstances. FedEx 2Day Freight.. shipments. FedEx International Priority..Chapter 2 Rate Services Surcharge Description your recipient’s location. A charge applies in addition to shipping charges once the recipient has used the return label. packages are 150 lbs. FedEx International Premium® FedEx Ground U. Residential Surcharge A residential package surcharge applies to shipments to a home or private residence. The fuel surcharge percentage for FedEx Ground services is subject to monthly adjustment based on a rounded average of the national U. shipments. or less and measuring greater than 130" in length and girth is classified as an oversize package. FedEx International Priority Freight FedEx® Print Return Label Oversize Charge FedEx Express: The maximum limits for FedEx Express U. FedEx Home Delivery Applicable Services Surcharge Description based on the greater of the package’s actual rounded weight or its dimensional weight. and 119" in length and 165" in length and girth (L+2W+2H). FedEx Priority Overnight. FedEx 2Day A. Oversize packages are rated based on the greater of the package’s actual rounded weight or dimensional weight. 3) FedEx Appointment Home Delivery®. FedEx 2Day A. Gulf Coast (USGC) spot price for a gallon of kerosene-type jet fuel.S. and 486. FedEx 2Day. FedEx International Priority. onhighway average price for a gallon of diesel fuel. 236. Drug Enforcement Administration permits 36. FedEx International Ground (Canada only).S. The shipping charges for an oversize package are Dry Ice Surcharge A surcharge will be applied for dry-ice packaging.S. FedEx First Overnight Freight. FedEx Express. FedEx Ground.M. Developer Guide 40 . FedEx 2Day. including locations where a business is operated from a home. or less and exceed 108" in length or 130" in length and girth are considered “oversize” packages. State Department (DSP) license or under U. FedEx Home Delivery Convenient Delivery Options FedEx International Controlled Export (FICE) You can choose FedEx Home Delivery convenient delivery options: 1) FedEx Date Certain Home Delivery®. FedEx Ground: A package weighing 150 lbs. FedEx Ground.S. FedEx First Overnight. This service is only available for U.S. FedEx 1Day® Freight. This charge also applies for inbound shipments moving under a transportation and exportation customs form (CF7512) from a foreign trade zone or bonded warehouse. Rural Delivery (Alaska A surcharge applies for delivery to select rural and Hawaii) postal codes in Alaska and Hawaii. FedEx Standard Overnight.S. FedEx Ground. FedEx 3Day Freight FedEx Ground and FedEx Home Delivery Saturday Delivery/ Saturday Pickup Saturday Service is available for an additional charge depending on the package service type and origin/destination pair.

Samples You can download sample service requests and replies with the WSDLs from the FedEx Developer Resource Center Technical Resources. Pricing is based on the combined weight of your packages. Error Messages For error messages. go to fedex. FedEx Discount Programs The following discount programs are offered by FedEx and are calculated in your rate quote: Discount Program FedEx Ground Multiweight Description FedEx Ground Multiweight is ideal for multiple-package shipments moving as one unit to the same destination on the same day. see the “Appendix O: Error Code Messages” topic of the Web Services Developer Guide in the Support area of the Developer Resource Center at fedex. go to fedex. Developer Guide 41 .com/ developer.Chapter 2 Rate Services Note: For more information about FedEx terms and conditions.com/us/services/options/ multipiece/groundmultiweight. including surcharges.com/us/solutions/multiweight.html. For more information about FedEx Ground Multiweight requirements.com/developer.com/us/services/terms/. This pricing option allows you to combine packages for a multiweight rate. Note: For more information on pricing programs. Earned discounts are also available for FedEx SmartPost shipping. contact your FedEx account executive. Earned Discounts Pricing Program The Earned Discounts Pricing Program awards discounts when you meet predetermined revenue levels and/or shipping criteria. FedEx Web Services. Note: To help calculate multiweight discounts. You earn additional discounts as you increase shipping activity or due to specific shipment characteristics. XML Schema See the XML Schema section of the FedEx Web Services Developer Guide in the Support area of the FedEx Developer Resource Center at fedex. you can download the FedEx Ground Multiweight utility at fedex.

3 Package Movement Information Service Service Availability Postal Code Inquiry XML Schema Error Messages Samples .

Omit this element and the Service element to get a list of every available service. Developer Guide 43 .Chapter 3 Package Movement Information Service Use the PackageMovementInformationService WSDL to check service availability. See ServiceType for valid values. Identifies the FedEx transportation service to check for availability. The descriptive data for the postal code and country code to which the shipment is destined. Only information regarding that single service and packaging type will be returned from the request. Service Availability Reply Elements Element Options Description The descriptive data for the collection of available FedEx services returned for the request. PackageType options: • • • • • • • • FEDEX_10KG_BOX FEDEX_25KG_BOX FEDEX_BOX FEDEX_ENVELOPE FEDEX_PAK FEDEX_TUBE INDIVIDUAL_PACKAGES YOUR_PACKAGING Service Availability Request Elements Element Origin Destination Required Required Required Description The descriptive data for the postal code and country code the shipment originates from. route and postal codes. For this transaction the value must be FDXE. The date format must be YYYY-MM-DD. In this case the reply will contain every available service. include the Service and Packaging elements in the request message. including intraMexico. Identification of a FedEx service. Element ShipDate Required Required Description The date on which the package will be shipped. Service type options: • EUROPE_FIRST_INTERNATIONAL_PRIORITY • FEDEX_1_DAY_FREIGHT FedEx Web Services. The reply includes the day of the week that service is available. For more detailed information about the services offered by FedEx. Omit this element and the Packaging element to get a list of every available service. Identifies the FedEx packaging type used by the requestor for the package. Service Availability You can use the ServiceAvailabilityRequest to determine which FedEx Express® services are available between an origin and destination. See PackagingType for valid values. CarrierCode Service Required Optional Service Availability Service Details The ServiceAvailabilityRequest returns a list of all available FedEx Express services for the given origin and destination information. omit the Service and Packaging elements from the request. Packaging Optional Service Availability Coding Details To check the availability of one particular FedEx Express service and packaging type. To obtain a list of all available services for a given origin and destination. see the electronic FedEx Service Guide. The date should not be a past date or a date more than 10 days in the future.

Describes the service. Optional. destinations only. Postal code service area description for FedEx Express delivery. Required 2-letter FedEx country code.com/ developer. Expected/estimated date of delivery (YYYY-MM-DD). Only the service area field is currently provided for Express Freight. U. Expected/estimated day of week of delivery. Element ExpressFreightContractor DeliveryArea ExpressDescription ExpressFreightDescription ExpressDescription Description Identifies whether the area is an Express Freight Contractor Delivery Area.S. Postal code service area description for FedEx Freight delivery. Optional. Describes the airport destination. Developer Guide 44 .Chapter 3 Package Movement Information Service Element Description • • • • • • • • • • • • • • • • • DestinationAirportID Service DeliveryDate DeliveryDay DestinationStationId FEDEX_2_DAY FEDEX_2_DAY_AM FEDEX_2_DAY_FREIGHT FEDEX_3_DAY_FREIGHT FEDEX_EXPRESS_SAVER FEDEX_FIRST_FREIGHT FIRST_OVERNIGHT INTERNATIONAL_DISTRIBUTION_FREIGHT INTERNATIONAL_ECONOMY INTERNATIONAL_ECONOMY_DISTRIBUTION INTERNATIONAL_ECONOMY_FREIGHT INTERNATIONAL_FIRST INTERNATIONAL_PRIORITY INTERNATIONAL_PRIORITY_DISTRIBUTION INTERNATIONAL_PRIORITY_FREIGHT PRIORITY_OVERNIGHT STANDARD_OVERNIGHT Postal Code Inquiry Coding Details PostalCodeInquiryRequest Elements In addition to the basic request elements required for all operations. the following elements are available when coding a PostalCodeInquiryRequest: Element PostalCode CountryCode Required Yes Yes Description Postal code is required for postal-aware countries. Postal Code Inquiry Postal Code Inquiry enables customers to validate postal codes and service commitments. Station identification. Optional. XML Schema See the XML Schema section of the FedEx Web Services Developer Guide in the Support area of the FedEx Developer Resource Center at fedex. U. destinations only. Optional. FedEx Web Services.S. PostalCodeInquiryReply Elements PostalCodeInquiryReply data (based on your search criteria) are returned in a PostalCodeInquiryReply. Optional.

see the “Appendix O: Error Code Messages” topic of the Web Services Developer Guide in the Support area of the Developer Resource Center at fedex. Samples You can download sample service requests and replies with the WSDLs from the FedEx Developer Resource Center Technical Resources.Chapter 3 Package Movement Information Service Error Messages For error messages. FedEx Web Services.com/developer. Developer Guide 45 .

4 Tracking and Visibility Services Tracking Shipments Signature Proof of Delivery (SPOD) Notification FedEx InSight XML Schema Error Messages Samples .

consolidated proofs of delivery. and third-party shipments without a tracking number. Tracking Service Details You can use FedEx track service to obtain timely and accurate tracking information for FedEx Express. FedEx now offers a new email notification of Tendered. • FedEx InSight® FedEx InSight is a web-based application that enables you to view the status of your inbound. consolidated proof of delivery.com/insight. FedEx Ground. fax. • FedEx Custom Critical Signature Proof of Delivery (SPOD) is available for 90 days. FedEx Freight® Economy. delivery attempts. in addition to the existing Delivery. customer reference. Basic tracking service details are: • FedEx Express and FedEx Ground “Signature Proof of Delivery (SPOD)” are available for 18 months after the ship date. such as clearance delays. FedEx Home Delivery®. see Chapter 6: “Ship Service”. FedEx Custom Critical. Use the Tendered email notification if you want an email notification sent to the specified recipients once the shipment has been tendered to FedEx. releases. FedEx Web Services. FedEx Ground. FedEx Home Delivery. and delivery pre-alerts. and FedEx SmartPost®. part number. You can also track the status of shipments by using a reference number. releases. Exception. fax. Note that batch tracking is not an option. For more information regarding FedEx InSight. FedEx InSight also notifies you by email. For coding elements. or wireless of significant shipment events. outbound. or Transportation Control Number (TCN). and FedEx Custom Critical shipments. All you need is your account number and/or company name and address. • Signature Proof of Delivery (SPOD) Use FedEx SPOD to request a proof of delivery letter that includes a graphic image of your recipient’s signature after your shipment has been delivered. and FedEx SmartPost shipments. such as a purchase order (PO) number. This WSDL handles tracking numbers individually. FedEx SmartPost®. Developer Guide 47 . go to fedex. This notification is supported for FedEx Express. FedEx Home Delivery. FedEx Ground®. and pre-alerts. such as clearance delays. FedEx SmartPost. FedEx Ground. which may be specified with the shipment request. FedEx Express® Freight. you may add additional elements to your ProcessShipmentRequest to customize your FedEx InSight information. and Shipment email notifications. delivery attempts. FedEx Cargo. or wireless of significant shipment events. Tracking Shipments Use the TrackService WSDL to use FedEx® Tracking options to obtain timely and accurate tracking information for FedEx Express.Chapter 4 Tracking and Visibility Services The TrackService WSDL provides the following services to actively track your shipments: • Tracking Service Use the TrackService WSDL to obtain timely and accurate tracking information for FedEx Express®. As part of the ShipService WSDL. • FedEx Express shipments support intra-Mexico shipping for Signature Proof of Delivery (SPOD). • Notification Use Notification to have FedEx automatically notify you and/or your customer and/or another third party by email. and FedEx Custom Critical® shipments. invoice. Bill of Lading (BOL). You can see information about the status of your shipments so you can more effectively manage your supply-chain processes.

and International C. C. It is also recommended that you provide the Carrier Code to ensure the desired results for your request. For a listing of scan codes. and International multiplepackage shipments. but are recommended.S. FedEx Express U. FedEx Ground. A Door Tag FedEx Web Services. Note: Tracking requests cannot be batch processed at this time.O. multiplepackage shipments and FedEx Ground U.O.O. and FedEx Custom Critical shipments.S. Refer to “TrackService Coding Details” and the Track Schema for syntax details. FedEx SmartPost. You can track any package shipped by FedEx using this tracking method. • Department (not available for FedEx SmartPost) • Part Number (not available for FedEx SmartPost) • Returns Material Authorization (RMA) • TCN (not available for FedEx SmartPost) • BOL (not available for FedEx SmartPost) Note: If you enter a tracking number as part of this Request. the tracking number is returned with no error message.D.) are required for this method. and FedEx International C. Track by Reference Number This option applies to FedEx Express. the tracking number always takes precedence over the Reference element. No extra qualifiers (date range. see the electronic FedEx Service Guide.O. To limit the number of tracking replies for a specific reference.D. customer reference. • You can track the status of shipments using a reference number. FedEx Cargo. Tracking by the master tracking number returns tracking data for all child tracking numbers associated with the master. Track by Reference Number can use any of the following sources: • Shipper/Customer Reference • Invoice Number • PO Track by Door Tag Number This option is available for FedEx Express and FedEx Ground U. such as a PO number. etc. Track by Tracking Number This option applies to FedEx Express. For more information about MPS. FedEx Ground. Developer Guide 48 . you can enter a date range for this search. and Canadian shipments. A Door Tag is left at the recipient’s shipping address if the recipient is not there to receive the package. if you enter a tracking number for a shipment that does not include the Reference data you requested. part number. and FedEx Custom Critical shipments. or TCN.D. Tracking Service Options The following options are available with this service: Track by Multiple-Package Shipment (MPS) Tracking Number This option is available for FedEx Express U. Batch tracking is not supported in this service.Chapter 4 Tracking and Visibility Services • The TrackService WSDL handles tracking numbers individually. FedEx Ground U. C.S. see “Multiple-Package Shipment (MPS) Elements”.S. see Appendix P: “Track Service Scan Codes”.S.D. invoice number. Therefore. For more detailed information about the services offered by FedEx. Tracking by the child tracking number returns tracking data on the specific shipment associated with that tracking number. This option allows you to track the status of shipments by a FedEx Door Tag number. and international multiple-package shipments. MPS tracking allows you to track by the master tracking number or by one of the associated sequential tracking numbers for child packages. You can track packages by a reference number entered during the shipping operation. BOL. multiple-package shipments.

the following elements make up the TrackRequest. No additional search elements are required to track by Door Tag. This tracking functionality allows you to track using only the Door Tag number without requiring the associated tracking number. Valid codes are: • ar = Arabic • da = Danish • de = German • en = English • es = Spanish • es with locale code US = US Spanish • es with locale code ES = Spain • fr = French • fr with locale code CA = Canadian French • he = Hebrew • it = Italian • ja = Kanji • ko = Korean • nl = Dutch • pt = Portuguese • sv = Swedish • zh with locale code CN = Chinese Simple • zh with locale code HK = Chinese Traditional Hong Kong • zh with locale code TW = Chinese Traditional Taiwan • cs = Czech • el = Greek • hu = Hungarian FedEx Web Services. See Chapter 1: “Introduction” for more information. Element ClientDetail/Localization/LanguageCode Required Yes Description LanguageCode — Required to receive tracking information in your local language. TrackService Coding Details TrackRequest Elements In addition to basic elements required for all transactions. You may request tracking scan information for any packages shipped by FedEx by entering a valid Door Tag number.Chapter 4 Tracking and Visibility Services number is linked at FedEx with the package’s original tracking number. Developer Guide 49 .

For example. any error conditions will also be returned in the language you choose. The PackageIdentifier element is required to track by reference information. Developer Guide 50 . Valid values are: • • • • • • • • • • • • • • • • • • • • • BILL_OF_LADING COD_RETURN_TRACKING_NUMBER CUSTOMER_AUTHORIZATION_NUMBER CUSTOMER_REFERENCE DEPARTMENT FREE_FORM_REFERENCE GROUND_INTERNATIONAL GROUND_SHIPMENT_ID GROUP_MPS INVOICE JOB_GLOBAL_TRACKING_NUMBER ORDER_GLOBAL_TRACKING_NUMBER ORDER_TO_PAY_NUMBER PARTNER_CARRIER_NUMBER PART_NUMBER PURCHASE_ORDER RETURN_MATERIALS_AUTHORIZATION RETURNED_TO_SHIPPER_TRACKING_NUMBER TRACKING_CONTROL_NUMBER TRACKING_NUMBER_OR_DOORTAG TRANSPORTATION_CONTROL_NUMBER FedEx Web Services.S. Note: In addition to tracking data. you must include U. for North American Spanish.Chapter 4 Tracking and Visibility Services Element Required Description • pl = Polish • ru = Russian • tr = Turkish Defaults to en if no value entered. if you choose ES for Spanish. Two elements make up the PackageIdentifier. ClientDetail/Localization/LocaleCode PackageIdentifier Yes Yes Required to further identify the LanguageCode element.

• Range (End–Begin) must be < 30 days. Required entry of date range to find desired results for reference tracking number. but recommended. you must enter the reference detail in the Value element. TrackingNumberUnique Identifier No Required if a previous Track by Number reply indicates that duplicates exist. • End cannot be > current date + 1. Duplicates: If you want to receive all tracking information for one of the items returned in the duplicate summary reply. in the next tracking request. if you track by SHIPPER_REFERENCE. • Special rule for an Express Track by number request with a begin date > 90 days. • Begin must be < 730 days from current date . the reply will contain profile and detailed scan activity (multiple TrackDetail objects) for each package. you must either include the account number for the packages to be tracked or the Destination/Postal Code and Destination/CountryCode to further identify the packages you want to track. include the tracking number and the information returned in the previous TrackingNumberUniqueIdentifier element. If you choose to track by reference (using the PackageIdentifier element). For example. the reply will contain summary/profile data including current status. If TRUE. If FALSE (the default).Chapter 4 Tracking and Visibility Services Element Required Description • SHIPPER_REFERENCE • STANDARD_MPS The corresponding value associated with the PackageIdentifier/Type is required. The information in this element is provided in the original reply request. The Begin–End range is limited to 10 days. If not provided. ShipmentAccountNumber No Destination IncludeDetailedScans No No FedEx Web Services. Developer Guide 51 . FedEx defaults this value to a range that may not refine the search as needed. Physical location (address) to which the package will be shipped. The previous reply returns summary information about available choices along with this element. • Begin must be < = End date. this element is required with the TrackingNumberUniqueIdentifier element to request additional scan information. ShipDateRangeBegin/ShipDateRangeEnd No Optional. • Range (End–Begin) must be < = 90 (30-day range is applicable to Track by Reference option only). PagingToken No If you receive an original tracking request that indicates duplicates exist.

this element is also returned for Track by Reference requests. Valid values are: APAC: Asia and Pacific Rim CA: Canada EMEA: Europe. Required to request additional tracking data. The FedEx Express region code where this transaction originated. since additional days may be required for final delivery.Chapter 4 Tracking and Visibility Services TrackReply Elements In addition to standard reply elements. To receive a tracking number. For more information. and paging token (included in the original reply) to receive additional data.S. and Africa LAC: Latin America and Caribbean US: United States In addition to these reply elements. Returned if additional data exists for the track request. see the FedEx Service Guide. Developer Guide 52 . the following informational elements are also returned: Element TrackReply/ TrackDetails Elements TrackingNumber TrackingNumberUniqueIdentifier StatusCode StatusDescription ServiceCommitMessage CarrierCode OtherIdentifiers Value Type ServiceInfo PackageWeight Units Value ShipmentWeight Units Value Packaging PackageSequenceNumber PackageCount EstimatedPickupTimestamp ShipTimestamp DestinationAddress City StateOrProvinceCode Elements PostalCode (string): null UrbanizationCode CountryCode Residential EstimatedDeliveryTimestamp ActualDeliveryTimestamp DeliveryLocationCode\ DeliveryLocationDescription DeliverySignatureName SignatureProofOfDeliveryAvailable ProofOfDeliveryNotificationsAvailable ExceptionNotificationsAvailable EventsTimestamp EventType EventDescription StatusExceptionCode StatusExceptionDescription Address City StateOrProvinceCode PostalCode UrbanizationCode CountryCode Residential MoreData PagingToken TrackingNumber TrackingNumberUnique Identifier ServiceCommitMessage ExpressRegionCode FedEx Web Services. Element DuplicateWaybill Description This element is returned in the TrackService reply if duplicates exist. Only applicable for H3 Express freight areas inbound to the U. See Chapter 1: “Introduction” for more information. Returned if a duplicate waybill or tracking data indicators are included in the reply. Required to request additional tracking data. You may send another request with the tracking number. Middle East. tracking number unique identifier (included in the original reply). Returned if duplicate waybill or additional tracking data indicators are included in the reply. Tracking number associated with track information. you must send another request and include the TrackingNumberUniqueIdentifier and PagingToken elements in the second request. the following elements are returned in a successful TrackReply.

SPODLetterRequest Elements Use this request if the SPOD should be sent as a letter. it will be returned in PDF format that can be printed.Chapter 4 Tracking and Visibility Services Note: These elements provide further identification of the package in the TrackService reply. Element TrackingNumber ShipDate Required Yes No No Description Shipment tracking number. Developer Guide 53 . browsed.multiple statuses Transfer feature. • There is no charge for SPOD. you can request a letter that includes a graphic of the recipient’s signature for FedEx Express and FedEx Ground shipments. Signature Proof of Delivery (SPOD) To confirm a shipment has been received and signed for. or if it does not match the shipper or payer. the following elements make up the SPODLetterRequest. Account number associated with the shipment. then only summary SPOD information will be provided. For more detailed information about the services offered by FedEx. include the 9-digit FedEx account number in the SPOD FAX or letter request. With this AccountNumber Carrier FedEx Web Services. Date on which package was shipped. See Chapter 1: “Introduction” for more information. Tracking Scans Refer to the following Tracking Status Codes table for definitions of tracking scan codes: Code AA AD AF AP CA CH DE DL DP DR DS DY EA ED EO EP Definition At Airport At Delivery At FedEx Facility At Pickup Shipment Canceled Location Changed Delivery Exception Delivered Departed FedEx Location Vehicle Furnished. see the electronic FedEx Service Guide. • An SPOD FAX request will request a FAX format of the SPOD to be sent to a specific FAX number. or emailed. In addition to basic elements required for all transactions. Not Used Vehicle dispatched Delay Enroute to Airport delay Enroute to Delivery Enroute to Origin airport Enroute to Pickup Code EO EP FD HL IT LO OC OD PF PL PU RS SE SF SP TR Definition Enroute to Origin Airport Enroute to Pickup At FedEx Destination Hold at Location In Transit Left Origin Order Created Out for Delivery Plane in Flight Plane Landed Picked Up Return to Shipper Shipment Exception At Sort Facility Split status . you can use the SPOD request FAX or letter function of the TrackService WSDL. • If an SPOD letter is requested. FedEx service that delivered the package. Service Details • To view detailed SPOD information. • If an account number is not provided.

FedEx service that delivered the package. Date on which the package was shipped. Element Required Description • • • • • • • • • • • • • • • • • • • • • es = Spanish es with locale code US = US Spanish es with locale code ES = Spain fr = French fr with locale code CA = Canadian French he = Hebrew it = Italian ja = Kanji ko = Korean nl = Dutch pt = Portuguese sv = Swedish zh with locale code CN = Chinese Simple zh with locale code HK = Chinese Traditional Hong Kong zh with locale code TW = Chinese Traditional Taiwan cs = Czech el = Greek hu = Hungarian pl = Polish ru = Russian tr = Turkish SPODLetterReply Elements In addition to standard reply elements. Developer Guide 54 . Shipment tracking number. Valid codes are: • ar = Arabic • da = Danish • de = German • en = English TrackingNumber ShipDate AccountNumber Carrier Destination Yes No No Defaults to en if no value entered. Element Letter Description Base64-encoded SPOD letter. In addition to basic elements required for all transactions. Any additional information. Note: In addition to tracking data.Chapter 4 Tracking and Visibility Services Element Destination AdditionalComments LetterFormat Consignee No Yes No Required Description Only country is used for elimination of duplicate tracking numbers. Must be included when type is set to Letter. See Chapter 1: “Introduction” for more information. Specify the letter format. SPODFaxRequest Elements Use this request if the SPOD should be sent as a FAX. any error conditions will also be returned in the language you choose. the following elements make up the SPODFaxRequest. Information to be substituted for recipient information in the letter. the following element is returned in a successful SPODLetterReply. See Chapter 1: “Introduction” for more information. FedEx Web Services. Element ClientDetail/Localization/ LanguageCode Required Yes Description LanguageCode — Required to receive tracking information in your local language. Account number associated with the shipment. Only country is used for elimination of duplicate tracking numbers.

For a sample see the following “SPOD Sample Letter – Partial” example.463. company name. SPOD Data Availability Signature Proof of Delivery is available for FedEx Express and FedEx Ground shipments up to 18 months from the ship date. the following element is returned in a successful SPODFaxReply. which includes complete contact name. Note that the signature may be unavailable if it was released (the shipper or recipient signed a signature release agreement). Detailed SPOD You can obtain a SPOD letter with detailed information by providing the 9digit FedEx account number. Must be included when type is set to Letter. Service Availability You can get proof-of-delivery for FedEx Express and FedEx Ground shipments that were delivered to destinations worldwide (where available). This letter contains all the same information as Detailed SPOD. call 1. Even if no signature is available. This includes the signature image and associated shipment data. The signature image may not be available for display in all countries and is indicated on the SPOD where applicable. For a sample see the following “SPOD Sample Letter – Full” example. The signature image and additional recipient information may not be available for display in all countries and is indicated on the SPOD where applicable. and country information for the shipper and recipient. The signature image and additional recipient information may not be available for display in all countries and will be indicated on the SPOD where applicable. and country information for both the shipper and recipient (if available). Information to be substituted for recipient information in the letter. Specify the letter format.3339.800. You can also check again later for the signature. FedEx Web Services. Element FaxConfirmationNumber Description Number of the FAX where confirmation is to be sent. city. Developer Guide 55 . If the account number matches the shipper or payer of the shipment. street address. but only contains the city. you can receive the available proof of delivery information. • You can use SPOD to obtain an image of the recipient's signature (if the signature is available) once the shipment has been delivered. If no signature is available after seven business days.GoFedEx 1. No Signature Found Signatures can take up to five days to process. state/province. SPODFaxReply Elements In addition to standard reply elements. See Chapter 1: “Introduction” for more information. state/province.Chapter 4 Tracking and Visibility Services Element AdditionalComments LetterFormat Consignee Required No Yes No Description Any additional information.800. Summary SPOD You can obtain a SPOD letter with summary information without providing the 9-digit FedEx account number. Additional Information Tracking and SPOD Differences • You can use Tracking to check the status of your shipment at any time during and within 18 months after delivery. you will be able to view detailed SPOD information. contact FedEx Customer Service. For more information. postal code.

you must create multiple requests.Chapter 4 Tracking and Visibility Services Note: SPOD requests cannot be batch-processed. SPOD Sample Letter – Partial FedEx Web Services. The returned SPOD PDF buffer is encoded in Base64 and then must be Base64 decoded. If you need multiple SPOD documents. Developer Guide 56 .

your recipient. or if an address correction is required). Developer Guide 57 . • FedEx services offering this feature are FedEx Express (including intraMexico). Note: If you include notification elements in a Ship request. FedEx Custom Critical (FXCC). or 2) Delivery notification. • Shipment. The TrackService WSDL TrackNotificationRequest is provided if no notification request has been made for an undeliverable shipment. A personal message can also be included. Emaail exception is not available. FedEx Web Services. Notification allows you to request that email exception and delivery notifications be sent to you. FedEx SmartPost (FXSP). FedEx Ground. text only email. This element is not allowed for wireless notifications. you may identify one of the notification recipients as a broker. you do not need to use the TrackService WSDL TrackNotificationRequest for that shipment. • There are two notification options: 1) Exception notification (such as if an exception occurs during scanning and the package may be delayed — for example. Notification Service Details The following service details apply: • Send notification of package state to up to four email addresses. Note: If the notification request is for an international package. • A personal message (up to 120 characters) is allowed for email notifications only. delivery and tendered notifications are available for FedEx SmartPost® Returns. and HTML email. FedEx Cargo (FDXC). • You must choose between these delivery types: wireless (to a cell phone). and up to 2 other email addresses.Chapter 4 Tracking and Visibility Services SPOD Sample Letter – Full Notification Notification may be included using the TrackService WSDL TrackNotificationRequest or in the ShipService.

Developer Guide 58 . see the electronic FedEx Service Guide. Populate only if the TrackingNumberUniqueId is known from a previous Tracking request or an email notifications request that resulted in a duplicate reply. Notification Coding Details In addition to the standard elements required for all transactions. To obtain additional data on second and subsequent TrackNotification requests. Must contain at least four characters.Chapter 4 Tracking and Visibility Services • You may select a valid language code for your communication. TrackNotificationRequest Elements Element TrackingNumber MultiPiece PagingToken TrackingNumberUniqueId ShipDateRangeBegin Required Required Optional Optional Optional Optional Description Tracking number. Recommend providing date range to find desired track number by limiting the results to this range. Client must submit this value in subsequent track requests in order to obtain next page of data. the following elements are provided as part of the TrackService WSDL TrackNotificationRequest. Indicates whether to return tracking information for all associated packages. The following table lists the valid language codes: Value DA DE ES FR FR IT JA KO NL PT Language Danish German Spanish (Latin American) French (Canada) French (Europe) Italian Kanji (Japan) Korean Dutch Portuguese (Latin America) ES CA Locale Code (required if indicated below) Value SV ZH ZH ZH Language Swedish Chinese (simplified) Chinese (Taiwan) Chinese (Hong Kong) CN TW HK Locale Code (required if indicated below) For more detailed information about the services offered by FedEx. If not provided FedEx will default to a range that may not be useful for the search. If no language code is indicated in the service request. See Chapter 1: “Introduction” for more information. the default is English. FedEx Web Services.

Valid values are: • • • • EMailNotificationDetail/Recipients EMailNotificationRecipient/ EmailAddress EMailNotificationDetail/Recipients EMailNotificationRecipient/ NotificationEventsRequested Required Optional BROKER OTHER RECIPIENT SHIPPER NotificationDetail EmailNotificationDetail/PersonalMessage NotificationDetail EMailNotificationDetail/Recipients EMailNotificationRecipient NotificationDetail EMailNotificationDetail/Recipients EMailNotificationRecipient/EMailNotificationRecipientType Optional Required Optional The email address of the notification recipient. ShipDateRangeBegin is required. Valid values are: • HTML • TEXT • WIRELESS The language/locale to be used in this email notification EMailNotificationDetail/Recipients EMailNotificationRecipient/ Format EMailNotificationFormatType Required EMailNotificationDetail/Recipients EMailNotificationRecipient/ Localization Required FedEx Web Services. This element is required when SpecialServiceType EMAIL_NOTIFICATION is present in the SpecialServiceTypes collection. Descriptive data required for FedEx to provide email notification to the customer regarding the shipment. Identifies if an email notification should be sent to the recipient: • ON_DELIVERY • ON_EXCEPTION • ON_SHIPMENT • ON_TENDER This element is required to specify the type of notification you want to receive. Personal messages are not applicable with wireless formatted notifications such as UTF-8 encoded message. Identifies the relationship this email recipient has to the shipment. Specify up to six email addresses to receive the specified notification. Information describing the destination of the email format of the email and events to be notified on. Developer Guide 59 . Valid contact name of notification requestor. A message that will be included in the email notifications. Valid email address of notification requestor.Chapter 4 Tracking and Visibility Services Element ShipDateRangeEnd SenderEMailAddress SenderContactName NotificationDetailEMailNotificationDetail Required Optional Required Required Optional Description If provided.

S. Packages For more information regarding FedEx InSight. InsightShipmentContent/ BlockShipmentData Include this element to block view of the shipment data on FedEx InSight for anyone but the shipper. Some languages require a locale code to further identify the requested language. the default is en (English). For example. this data is returned with summary information for each of the duplicates. Information about the notifications that are available for this tracking number. If you receive the MoreDataAvailable element in the reply. The summary information is used to determine which of the duplicates the intended tracking number is. If no value is included with this element. This identifier is used on a subsequent track request to retrieve the tracking data for the desired tracking number. If there are duplicates. Developer Guide 60 . then the ship date and destination address information is returned for determining which TrackingNumberUniqueIdentifier to use on a subsequent request. go to fedex.Chapter 4 Tracking and Visibility Services Element Recipients/Localization/LanguageCode Required Required Description You may include a language code to have the email message returned in that language. See “Notification Service Details” on page 57 for a table of valid locale codes. This number must be included in any additional notification request. Returned in the reply if additional notification data is available. Element Packages/TrackingNumber UniqueIdentifiers Description When duplicate tracking numbers exist. for North American Spanish. to receive additional data for your original request. FedEx Web Services. you will also receive the PagingToken element with corresponding PagingToken number. if you request the notification emails in Spanish. Recipients/Localization/LocaleCode Optional TrackNotificationReply Elements Element DuplicateWaybill MoreDataAvailable PagingToken Description This element is present in the reply if duplicate tracking numbers are found as part of the notification request. See “Notification Service Details” on page 57 for a table of valid language codes. you must include a locale code of U. you may add additional elements to your ProcessShipment request to customize your FedEx InSight information: Element InsightShipmentContent/ ShipmentContentRecords Description Includes the following elements: • PartNumber • ItemNumber • ReceivedQuantity • Description These multiple occurrence elements can be repeated up to 50 times for a single tracking number. This complex element includes: • • • • • • TrackingNumber TrackingNumberUniqueIdentification CarrierCode ShipDate Destination RecipientDetails FedEx InSight As part of the ShipService WSDL.com/insight.

Error Messages Refer to “Signature Proof of Delivery (SPOD)”. Samples You can download sample service requests and replies with the WSDLs from the FedEx Developer Resource Center Technical Resources. Developer Guide 61 .com/ developer.Chapter 4 Tracking and Visibility Services For more information about shipping notification. see Chapter 17: “Shipment Notification in the Ship Request”. XML Schema See the XML Schema section of the FedEx Web Services Developer Guide in the Support area of the FedEx Developer Resource Center at fedex. FedEx Web Services.

5 Locator Service Locator .

Chapter 5

Locator Service
The LocatorService WSDL searches for, and returns, the addresses of the nearest FedEx package drop-off locations, including FedEx Office® Print and Ship Center locations. • Saturday Service available • Returns drop-off (allows you to return a package with only an RMA number; the shipment costs are applied to the recipient’s account). U.S. shipments only. • Packing Service available (most FedEx Office locations): FedEx will pack your shipment for you (at an extra charge). • Packing Supplies available (anywhere FedEx Express packing materials are supplied; does not include FedEx Ground materials). • Latest Express drop-off locations: Returns locations with the latest dropoff time near you. • Express drop-off after: Drop a package off after a specific time, such as 5 p.m. Use this element to search for drop-off locations open after 5 p.m.
Note: The LocatorService WSDL returns up to 25 locations within a 50-mile radius of your address.

Locator
Use the Locator service to request FedEx locations available for FedEx Express® and FedEx Ground® package drop-off. This transaction searches for and returns the addresses of the nearest FedEx location. You can also use the Locator service to find FedEx locations that provide Hold at FedEx Location service.

Locator Service Details
The Locator lets you search for FedEx drop-off locations by postal code, address, or phone number. You can also narrow your search by type of location: • FedEx Staffed: Drop packages off at FedEx World Service Center® locations or at FedEx Office Print and Ship Center locations. • Self Service: Drop off FedEx Express packages (up to 20" x 12" x 6") at a FedEx Express® Drop Box. Drop boxes cannot be used for FedEx Ground packages or dangerous goods shipments. • FedEx Authorized ShipCenter® locations: Access the FedEx transportation network at over 5,800 independently owned and operated pack and ship locations across the U.S. Stores participating in the FedEx Authorized ShipCenter program also provide other business services. FedEx Authorized ShipCenter locations may apply additional charges to the FedEx published rates. You may also narrow your search by the following: • Hold at FedEx Location available • Dangerous Goods available

For more detailed information about the services offered by FedEx, see the electronic FedEx Service Guide.

Locator Service Coding Details
FedExLocatorRequest Elements
In addition to the basic request elements required for all transactions as described in the Introduction, the following elements are available when coding a FedExLocatorRequest:
Element BeginningRecordIndex MaximumMatchCount Required No No Description The index of first location to be returned from all matching locations. Defaults to 1. Specify the maximum number of locations to be returned in the reply. You may request up to 25 locations within a 50 mile radius of your address. The default is 10 locations.

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Chapter 5

Locator Service
Element DistanceUnits NearToPhoneNumber Required No No Description The unit of measure for the distance returned. Values are: MI (miles) and KM (kilometers). Default is MI. You may search for locations by phone number instead of address. This element is required if NearToAddress is not provided. You may search for locations by address. You must either include the Postal Code or the City, State, and/or Province Code for this selection. This element is required if NearToPhoneNumber is not provided. Identifies country for drop-off location. Valid entries are U.S. (United States) and CA (Canada). The default is U.S. The following drop-off service identifiers are used in the request to narrow your search: • Express • Ground • FedExStaffed • FedExSelfService • FedExAuthorizedShippingCenter • LatestExpressDropOff • ExpressDropoffAfterTime • HoldAtLocation • GroundHoldAtLocation • DangerousGoods • SaturdayService • PackingSupplies • PackingServices • ReturnSystem (locations that support the FedEx® Returns System service) • SearchSameStateOnly

FedExLocatorReply Elements
Successful reply data (based on your search criteria) are returned in a FedExLocatorReply:
Element DropOffLocations Description Descriptive information about the drop off location can include the following: • Distance from request address • Hold at Location allowed • Hours of operation (Monday through Friday) • Saturday hours of operation • Last Express drop-off time (Monday through Friday) • Last Saturday Express drop-off time • Accepts dangerous goods • Provides packaging supplies • Provides packaging services • FedEx Returns System location • Last ground drop-off time (Monday through Friday) • Last Saturday Ground drop-off time • FedEx Express location • FedEx Ground location The total number of locations that matched the request criteria, up to 500.

NearToAddress

No

CountryCode DropoffServicesDesired

Yes No

AvailableRecordCount

XML Schema
See the XML Schema section of the FedEx Web Services Developer Guide in the Support area of the FedEx Developer Resource Center at fedex.com/ developer.

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Chapter 5

Locator Service
Errors
For error messages, see the “Appendix O: Error Code Messages” topic of the Web Services Developer Guide in the Support area of the Developer Resource Center at fedex.com/developer.

Samples
You can download sample service requests and replies with the WSDLs from the FedEx Developer Resource Center Technical Resources.

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6 Ship Service

Shipping Services by Region

Chapter 6

Ship Service
Use the ShipService WSDL to process and submit various shipping requests to FedEx, such as FedEx Express® and FedEx Ground® U.S and international shipments as well as Return shipments. Each shipping request will contain descriptive information for each shipment. The ShipService WSDL also offers you a service to validate your shipping requests prior to actually submitting a true shipment to FedEx. Refer to the following sections for information about the respective shipping services: • Chapter 7: “FedEx Express U.S. Shipping” • Chapter 26: “FedEx Ground U.S. Shipping” • Chapter 31: “FedEx Express International Shipping” • Chapter 38: “FedEx International Ground Shipping”
Region FedEx Express U.S. X FedEx Express FedEx International Ground U.S X X FedEx International Ground X X X X X X X X X X X X X X X X Intra-Country Service*

United States Brazil Canada Columbia Mexico Puerto Rico Switzerland UAE APAC EMEA LAC

Shipping Services by Region
The following table outlines available FedEx shipping services by region:

Note: Intra-country indicates shipping service within a specific country or region. Intra-country shipping is allowed for the U.S., Brazil, Canada, Columbia, Mexico, Switzerland and UAE only. For all other countries or regions, shipping services follow international business rules.

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7 FedEx Express U.S. Shipping

FedEx Express U.S. Service Options Express U.S. Service Details FedEx Express U.S. Coding Details FedEx Express U.S. Multiple-Package Shipments Group MPS

Chapter 7

FedEx Express U.S. Shipping
Use the ShipService WSDL to access the FedEx Express® U.S. shipping features. See “Shipping Services by Region” for a list of FedEx Express U.S. services by region. • FedEx Express U.S. service is available to the 50 United States. Transit times vary depending on the package destination and the service you choose. • FedEx provides custom packaging for FedEx Express shipments. You may choose to ship using the FedEx® Envelope, FedEx® Pak, FedEx® Box, or FedEx® Tube. You may also ship using your own packaging. • Both commercial and residential shipments may be shipped using FedEx Express U.S. services. Residential packages must be identified in your shipping transaction. • There are several options available to you for billing the transaction charges. These billing options include Bill Shipper’s FedEx Account, Bill Recipient’s FedEx Account, FedEx Ground® COLLECT, and Bill Third Party’s FedEx Account. • The maximum size limit for a FedEx Express U.S. package is 150 lbs. and 119" in length, or 165 total inches in length plus girth (L+2W+2H). If your package exceeds these limits, you must use one of the FedEx Freight® shipping services. For more detailed information about the services offered by FedEx, see the electronic FedEx Service Guide.

FedEx Express U.S. Service Options
The following service options are available for use with FedEx Express U.S. shipping: • “FedEx Express U.S. Multiple-Package Shipments ” • Chapter 8: “Delivery Signature Services” • Chapter 9: “Saturday Service” • Chapter 10: “Global Domestic Shipping” • Chapter 13: “Dangerous Goods” • Chapter 14: “Alcohol Shipping” • Chapter 30: “Future Day Shipping” • Chapter 15: “Hold at FedEx Location” • Chapter 16: “Dry Ice Shipments” • Chapter 19: “Alternate Return Address” • Chapter 20: “Masked Data” • Chapter 17: “Shipment Notification in the Ship Request” • Chapter 18: “Variable Handling Charges”

FedEx First Overnight
FedEx First Overnight® provides early-morning delivery between 8 and 10 a.m. depending upon the destination postal code. • Service days are Monday through Friday, with Saturday pickup available in many areas for an additional charge. • Available throughout all states except Hawaii (outbound-only from Alaska). • Available for intra-country shipping in Mexico and Canada. • Not available to Alaska, but delivery is available from Alaska to many U.S. markets, depending on destination postal code. Not available to or from
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Express U.S. Service Details
Before coding a FedEx Express U.S. transaction, you should be familiar with the basic shipping rules for this service:

Chapter 7

FedEx Express U.S. Shipping
Hawaii. For more information about Alaska and Hawaii shipments, go to fedex.com/us/service-guide/our-services/us/. • Options include Chapter 9: “Saturday Service”, Chapter 13: “Dangerous Goods” support for Chapter 16: “Dry Ice Shipments” only, and Chapter 8: “Delivery Signature Services”. Request” that includes Chapter 23: “FedEx Priority Alert” (for contracted accounts only), Ship Alert, Exception, and Delivery.

FedEx Priority Overnight
FedEx Priority Overnight® provides next-business-day delivery by 10:30 a.m. to most U.S. addresses, delivery by 5 p.m. to remote areas, and delivery by 1:30 p.m. on Saturdays. • Service days are Monday through Friday, with Saturday pickup available in many areas for an additional charge. • Available to and from all 50 states, but not all areas of Alaska and Hawaii. • Available for intra-Mexico shipping. Also available for intra-country shipping in Canada and Switzerland. • Delivery to and from many areas of Alaska and Hawaii in 1 or 2 business days. For more information about Alaska and Hawaii shipments, go to fedex.com/us/service-guide/our-services/us/. • Options include Chapter 9: “Saturday Service”, Chapter 13: “Dangerous Goods”, Chapter 27: “FedEx Ground U.S. Collect On Delivery (C.O.D.)”, Chapter 8: “Delivery Signature Services”, and Chapter 15: “Hold at FedEx Location”.

FedEx First Overnight Freight
FedEx First Overnight® Freight business rules are as follows: • Service days are Monday through Friday, with Saturday pickup and delivery service available in many areas for palletized shipments. • Not available to and from Puerto Rico or transborder countries. • Next-business-day delivery by 8:30 a.m. to H0 and H1 service areas. • Next-business-day delivery by 9:30 a.m. to H2 service areas. • Next-business-day delivery by 12:00 p.m. for H3 service areas. • Pallet or skid size guidelines: up to 70" in height, 119" in length, or 80" in width. • Individual pallets/skids weighing in excess of 2200 lbs., or larger than 70" in height, 119" in length, or 80" in width require prior approval by calling FedEx Express Freight Customer Service at 1.800.332.0807. • Packaging type: Customer’s Own • Maximum declared value is $50,000 • Advance confirmation required. Book space using FedEx Ship Manager at fedex.com or by calling 1.800.332.0807. • Options include Chapter 9: “Saturday Service”, Chapter 13: “Dangerous Goods”, support for Inaccessible Dangerous Goods (IDG), Accessible Dangerous Goods (ADG) and Chapter 16: “Dry Ice Shipments”, “Inside Pickup and Delivery”, and Chapter 17: “Shipment Notification in the Ship

FedEx Standard Overnight
FedEx Standard Overnight® provides next-business-day delivery by 3 p.m. to most addresses, and by 4:30 p.m. to rural areas. • Service days are Monday through Friday, with Saturday pickup available in many areas for an additional charge. • Available to and from all 50 states, but not all areas of Alaska and Hawaii.

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Chapter 7

FedEx Express U.S. Shipping
• Available for intra-Mexico shipping. Also available for intra-country shipping in UAE. • Delivery to and from many areas of Alaska and Hawaii in 1 or 2 business days. For more information about Alaska and Hawaii shipments, go to fedex.com/us/service-guide/our-services/us/. • Options include Chapter 9: “Saturday Service”, Chapter 13: “Dangerous Goods”, Chapter 8: “Delivery Signature Services”, and Chapter 15: “Hold at FedEx Location”. • Delivery in 2 business days by 10:30 a.m. to A1, A2, AA, and A4 service areas. • Delivery in 2 business days by 12:00 p.m. to A3, A5, and AM service areas. • When estimating time-in-transit and delivery date, keep in mind delivery days are Monday through Friday. • Maximum declared value packaging level limit is $50,000 for FedEx Customer packaging, FedEx® Pak, FedEx® Box, and FedEx® Tube, and $500 for a FedEx® Envelope. • Maximum size limit is 119" in length, or 165" in length and girth (L+2W+2H). If your package exceeds these dimensions, you must use FedEx Express U.S. Freight as your shipping service. • Options include Chapter 9: “Saturday Service”, Chapter 13: “Dangerous Goods” support for inaccessible items only, , Chapter 8: “Delivery Signature Services”, Chapter 15: “Hold at FedEx Location”, Chapter 21: “Returns Shipping”, and Chapter 17: “Shipment Notification in the Ship Request” that includes Ship Alert, Exception, and Delivery.
Note: Shipment notification is not available while tracking a package.

FedEx 2Day
FedEx 2Day® delivers in 2 business days by 4:30 p.m. to most areas, and by 7 p.m. to residences. • Service days are Monday through Friday, with Saturday pickup available in many areas for an additional charge. • Available to and from all 50 states. • Delivery to some rural areas of Alaska and postal codes in Hawaii in 3 business days. For more information about Alaska and Hawaii shipments, go to .fedex.com/us/service-guide/our-services/us/. • Options include Chapter 9: “Saturday Service”, Chapter 13: “Dangerous Goods” support for inaccessible items only, Chapter 8: “Delivery Signature Services”, and Chapter 15: “Hold at FedEx Location”.

FedEx Express Saver
FedEx Express Saver® provides delivery in 3 business days to businesses by 4:30 p.m. and to residences by 7 p.m. • Service days are Monday through Friday, with Saturday pickup available in many areas for an additional charge. • Available to and from all states except Alaska and Hawaii. • Available for intra-country shipping in Mexico. • Options are Chapter 9: “Saturday Service”, Chapter 13: “Dangerous Goods” inaccessible items only, , Chapter 8: “Delivery Signature Services”, and Chapter 15: “Hold at FedEx Location”.
FedEx Web Services, Developer Guide 71

FedEx 2Day A.M.
FedEx 2Day A.M. provides second business day delivery by 10:30 a.m. to most business areas. For certain shipments to Alaska and Hawaii, delivery is in three business days. • Available throughout all 50 U.S. states, Alaska and Hawaii for intra-U.S. domestic shipments only, including the U.S. domestic portion of a Transborder Distribution shipment from Canada and Mexico.
®

Chapter 7

FedEx Express U.S. Shipping
FedEx Express U.S. Coding Details
The following coding details apply to FedEx Express U.S. shipping: • FedEx provides several standard package types and allows you to use your own packaging for FedEx Express shipping. • Both commercial and residential shipments are allowed with FedEx Express U.S. shipping. Residential shipments are charged a delivery surcharge.
Note: Shipments to residential addresses will be invoiced as Residential Delivery regardless of the information in the ProcessShipmentRequest or RateRequest. The flag is there to ensure you have the surcharge included in your courtesy rate quote. It is helpful if you store the recipient address with the residential surcharge flag in your shipping address book database. If you are unsure about the residential status of an address, use Address Validation to do a residential status check.
Element RequestedShipment/Company RequestedShipment/Contact RequestedShipment/ StreetLines RequestedShipment/City RequestedShipment/ StateOrProvinceCode Description Required if Contact name is blank. Required if Company name is blank. At least one street address line is required. This is a multiple occurrence field. Required. Recipient city. Required. Valid value for FedEx Express – U.S. is U.S. See Appendix B: “U.S. State Codes” for more information on state codes. Required. Recipient postal code. Required. Recipient phone number.

Recipient Information

• There are several options available to you for billing the transaction charges. These billing options include Bill Shipper’s FedEx Account, Bill Recipient’s FedEx Account, and Bill Third Party’s FedEx Account. Make sure you enter the appropriate FedEx account number if you want recipient or third-party billing. If the account number is missing or incorrect, you will be billed for the shipping costs. • You can add reference elements to your Ship request which print on the shipping label, the invoice, or both. See the “Reference Elements with Output Location” table for more information. • The maximum limits for FedEx Express U.S. packages are 150 lbs., 119"s in length, and 165" in length plus girth (L+2W+2H).

RequestedShipment/Postal Code RequestedShipment/ PhoneNumber

Shipment/Package Information
Element ServiceType Description Required. Valid values are: • PRIORITY_OVERNIGHT • STANDARD_OVERNIGHT • FEDEX_2_DAY • FEDEX_2_DAY_AM • FEDEX_EXPRESS_SAVER • FEDEX_FIRST_FREIGHT • FEDEX_FREIGHT_PRIORITY • FEDEX_FREIGHT_ECONOMY • FIRST_OVERNIGHT

Express U.S. Basic Ship Request Elements
In addition to the basic complex elements required for all web service requests described in the Chapter 1: “Introduction”, the following elements are available for FedEx Express U.S. ship requests:

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S. Eastern Time). Developer Guide 73 .Chapter 7 FedEx Express U.D. Optional but recommended if your package type is YOUR_PACKAGING. see Chapter 2: “Rate Services”. Label Requirements Element LabelSpecification Description To identify the format of the label you will receive. • Routing code..m. Shipping Element PackagingType Description Required. The maximum number of packages in one rate request is 200. This element must be formatted as follows: The date format must be YYYY-MM-DDTHH:MM:SS-xx:xx. 2009-06-26T17:00:00).O. More information about label printing is provided in Chapter 45: “FedEx SmartPost Shipping”. Multiple-Package Shipments ”. Optional but recommended if your package type is YOUR_PACKAGING. xx:xx) from UTC (e. use the Chapter 47: “Address Validation Service”. the following elements are returned for a Ship request: • Tracking number(s): A tracking number is assigned to all packages.g.. 2009 5:00 p. InsuredValue/Amount FedEx Web Services.D. The UTC offset indicates the number of hours/minutes (e. For more information about MPS.g. Optional but recommended if your package type is YOUR_PACKAGING. This element requires either LB (pounds) or KG (kilograms) as the weight unit descriptor. RequestedShipment/ ShipTimestamp Time of shipment based on shipper’s time zone. The date and time are separated by the letter T (e. To determine if an address is considered residential. you receive the origin shipment-status tracking number and the C. • Service commitment.S. • Rates and surcharges: For more information on the rating elements that are returned in a Ship Reply. For FedEx® Collect on Delivery (C.O. Valid values are: • FEDEX_BOX • FEDEX_ENVELOPE • FEDEX_PAK • FEDEX_TUBE • YOUR_PACKAGING The Weight/Units element must also be included in your Ship request. 2009-0626T17:00:00-04:00 is defined as June 26. Ship Reply Elements In the ShipResponse/ProcessShipmentReply. Weight Height Width Length Units FedEx Express U.g. elements in the LabelSpecification complex type element should be included in the ProcessShipmentRequest (depending on your label format). Defaults to CDT. FedEx does not provide insurance of any kind. see “FedEx Express U. The time must be in the format: HH:MM:SS using a 24-hour clock. Note: "InsuredValue" refers to declared value of the package. • Origin commitment. return payment tracking number. Required if dimensions are specified.S.). Values are: • IN • CM FedEx liability for each package is limited to $100USD unless a higher value is declared and paid for. Use this element if you want to declare a higher value. See Appendix L: “Time Zones” for more information about time zones Element Address/Residential Description This element must be set to true in order to obtain a residential surcharge included in the estimate of shipping charges returned in the reply.

Each shipment must contain a SequenceNumber. Developer Guide 74 . You must return the master tracking number and increment the package number (SequenceID) for subsequent packages. Shipping label and invoice. This element the MasterTrackingNumber. For example. the tracking number assigned to this first should be in the MasterTrackingID element for all subsequent packages. MPS Request Elements Element Package/ Shipment Level Package Description Note: These elements can also be configured to print on the thermal label Doc-Tab. • Station ID (where applicable). Value BILL_OF_LADING CUSTOMER_REFERENCE INVOICE_NUMBER P_O_NUMBER SHIPMENT_INTEGRITY STORE_NUMBER Prints Shipping label and invoice. see the Doc-Tab instructions in Chapter 46: “Creating a Label”. Shipping label and invoice. Shipping • Time-in-transit detail. Shipping label and invoice. FedEx Ground shipping reports. Shipping label.D. Note: You may use reference elements to track packages or to tie packages together for a single track request.Chapter 7 FedEx Express U. All additional packages are numbered sequentially. and in the Customer Reference element on the invoice. • Destination location ID.S. The SequenceID for this package is 1.O. SignatureOptions) is included on the master package. For each subsequent ship request for an MPS. shipments. Invoice. SequenceNumber Reference Elements with Output Location The ShipService WSDL uses the CustomerReferences/CustomerReferenceType element to define reference information. Note: The maximum number of packages in an MPS request is 200. • In the master package reply. Multiple-Package Shipments A multiple-package shipment (MPS) consists of two or more packages shipped to the same recipient. Required for MPS tracking requests. For more information. To create an MPS shipment: • The first package in the shipment request is considered the master package. the MasterTrackingID element is required. PackageCount. • Delivery day. This number system is important because the master package carries shipment-level information.S. Any shipment level information (TotalWeight. Valid values are: • EXPRESS • FREIGHT • GROUND MasterTrackingID Package FedEx Express U. MasterTrackingID/ TrackingIDType Package FedEx Web Services. The reply for the first package (master package) in a shipment includes the MasterTrackingID element. the first package (also known as the master package) has a sequence number of 1. FormID is included only for C. Required for MPS shipments. See Chapter 4: “Tracking and Visibility Services” for more information.

S. Used when requesting child pieces in an MPS. the reply will include only shipment-level detail. Developer Guide 75 .g. This information is not available for FedEx Express replies. Note: For a FedEx Ground MPS rate request. city. The master tracking information will be returned in reply from the first package requested for an MPS. Note: For a FedEx Ground MPS rate request. The maximum number of packages in one rate request is 200. Group MPS is an opt-in process that must be enabled at the account level by FedEx Sales and Technology support per a shipper's request and shipping process. Returned in the master package reply for an MPS C. Indicates the sequence number of the package within the MPS. the reply will include only shipment-level detail. delivery instructions and shipper provided reference number. TotalShipmentWeight Shipment Group MPS A group MPS groups multiple packages prepared with different shipping devices or technologies so that they can be tracked together.. That master tracking information is then inserted into the requests for each additional package requested for that MPS. shipper. consisting of 2 or more packages. For a FedEx Express MPS rate request. • USPS • FEDEX PackageCount Shipment Total number of packages in the MPS. purchase order number). postal code. the reply will include piece-level detail. Contact your FedEx account executive to start the enrollment process. The grouping process will create daily MPS. The grouping process links packages coming from the same account.D. For a FedEx Express MPS rate request.O. MPS Reply Elements Element PackageSequenceNumber MasterTrackingID Description Returned for all MPS requests. FedEx Ground and FedEx SmartPost. service. same facility and multiple automation devices. • All packages must have the same shipper account. payor.Chapter 7 FedEx Express U. state. MasterTrackingID/ TrackingIDType Valid values are: • EXPRESS • FREIGHT • GROUND • USPS • FEDEX Group MPS Details • A shipment must contain two or more packages. the reply will include piece-level detail. Total shipment weight is added to the master package in the MPS shipment and contains the total weight of all packages in the shipment. FedEx Web Services. Includes tracking number and form ID. that have the same ship date. A shipper will set one reference field within FedEx shipping technology to populate with a unique shipment reference number (e. Shipping Element Package/ Shipment Level Description Element Description Note: Use "FEDEX" when using the new standard 34 digit barcode for FedEx Express. recipient. This information is not available for FedEx Express replies. and contact name. Include this element in the master package request. • All packages must have the same ship date. address lines.

• The shipper must be enrolled in the group MPS program. • For FedEx Ground. • Saturday Pickup and Delivery selection must be the same for all packages. • FedEx® Collect on Delivery selections must be the same for all packages. Developer Guide 76 .Chapter 7 FedEx Express U. packaging type must be “your packaging” for all packages • All packages must have the same grouping-trigger reference field value (value cannot be spaces). state. • FedEx Ground shipment integrity selection must be the same for all packages. • Inside Pickup and Delivery selection must be the same for all FedEx Freight packages.S. • Hold at FedEx Location selection must be the same for all FedEx Express packages. postal code. • All packages must have the same bill-to account. city. • Signature type must be the same. • FedEx® Delivery Signature Options must be the same for all packages. FedEx Web Services. and contact name. • FedEx Home Delivery® convenient delivery options must be the same for all packages. Shipping • All packages must have the same recipient address lines. • All packages must have the same service type.

8 Delivery Signature Services Delivery Signature Service Details Delivery Signature Coding Rules .

Delivery Signature Coding Rules • Signature services are supported at the package level for all FedEx Express® and FedEx Ground® services except for FedEx® Collect on Delivery (C. FedEx Web Services. For more detailed information about the services offered by FedEx. FedEx Web Services cannot edit or monitor the use of an adult signature for these types of shipments. shipments. • From a neighbor. Developer Guide 78 . Adult Signature Required A surcharge applies. FedEx will reattempt delivery. FedEx will reattempt delivery. building manager. process the package with the lowest value first to avoid multiple delivery charges. Direct Signature Required overrides any recipient release that may be on file for deliveries to nonresidential addresses. An adult signature may also be required for shipments containing adult materials or firearms. Adult Signature Required overrides any recipient release that may be on file for deliveries to nonresidential addresses. Restrictions Special Fees • All packages in an MPS shipment must have the same FedEx Delivery Signature Option. Direct Signature Required is the default service and is provided at no additional cost. • Signature service requirements are the same for FedEx Express and FedEx Ground U. However. see the electronic FedEx Service Guide. • Adult Signature Required is available for Chapter 15: “Hold at FedEx Location”.). FedEx obtains a signature from any person at the delivery address. If no one is at the address. • A signature option is required for international origins shipped to the United States. • All pieces with a declared value of $500USD or $500CAD or greater require a signature. If no one is at the address. where they are supported at the shipment level.D.Chapter 8 Delivery Signature Services Shippers can choose from three FedEx® Delivery Signature Options for FedEx Express® and FedEx Ground® shipments: Option Indirect Signature Required Service Description FedEx obtains a signature in one of three ways: • From any person at the delivery address. If you are shipping a multiple-package shipment and one or more packages has a declared value of $500USD/ CAD or greater.O. FedEx obtains a signature from any person at least 21 years old (government-issued photo identification required) at the delivery address.S. • You may choose “No Signature Required” as a valid signature service option in addition to the three signature requirements. you may not change the signature option. It is your responsibility to choose the Adult Signature Required option. Not available A surcharge for shipments to applies. Delivery Signature Service Details • Once a shipment has been given to FedEx. • The recipient can sign a FedEx door tag authorizing release of the package without anyone present. • An adult signature is required for Chapter 13: “Dangerous Goods” and alcohol shipments. • Direct Signature Required is not available for Chapter 15: “Hold at FedEx Location”. or other person at a neighboring address. nonresidential addresses. Direct Signature Required A surcharge applies.

two valid signature options are allowed: • NO_SIGNATURE_REQUIRED • DIRECT FedEx Web Services.S. the following elements are required to designate a signature option: Element SignatureOptionDetail/OptionType Description Five choices are available: • ADULT • DIRECT • INDIRECT • NO_SIGNATURE_REQUIRED • SERVICE_DEFAULT Element Description Note: If you choose SERVICE_DEFAULT. the DIRECT signature option is chosen for you.. if you ship a Chapter 13: “Dangerous Goods” shipment. Developer Guide 79 . FedEx Web Services selects the appropriate signature option for your shipping service. For example. For residential FedEx International Ground® shipments from Canada to the U.Chapter 8 Delivery Signature Services Delivery Signature Elements In the ShipService WSDL.

9 Saturday Service Saturday Ship and Delivery Service Details Saturday Ship and Delivery Coding Details .

For more detailed information about the services offered by FedEx. Note: A Hold At FedEx Location Saturday Delivery indication can be implemented by setting the SpecialServicesRequested to be both HOLD_AT_LOCATION and SATURDAY_DELIVERY. • SATURDAY_PICKUP: Ship date must equal a Saturday date for this option.S. Saturday delivery is not allowed. service types: – FedEx Priority Overnight – FedEx 2Day® – FedEx 2Day® A. service types: – FedEx Priority Overnight – FedEx Standard Overnight® – FedEx 2Day – FedEx Express Saver® – FedEx First Overnight Freight ® Saturday Ship and Delivery Coding Details Saturday service is included in the ShipService WSDL.Chapter 9 Saturday Service In the ShipService WSDL. if you choose FedEx Priority Overnight and your ship date is Thursday. use the Chapter 3: “Package Movement Information Service” WSDL ServiceAvailabilityRequest.S. see the electronic FedEx Service Guide. you may choose Saturday pickup or Saturday delivery services for your FedEx Express® shipments for an additional surcharge. Developer Guide 81 . FedEx Web Services.S. service types: – FedEx Priority Overnight – FedEx 2Day • To determine if Chapter 9: “Saturday Service” is available for your shipment origin/destination pair. For example. • Saturday Hold at Location service is available for the following FedEx Express U. Saturday Ship and Delivery Service Details The following service details apply: • Saturday delivery is available for the following FedEx Express U. – FedEx 1Day® Freight – FedEx 2Day® Freight – FedEx First Overnight® Freight • Saturday pickup is available for the following FedEx Express U.M. The following elements are required: Element RequestedShipment/ SpecialServicesRequested/ SpecialServiceTypes Description Two elements must be included in the ShipService WSDL for Saturday services: • SATURDAY_DELIVERY: The ship date and service must equal a Saturday delivery date.

10 Global Domestic Shipping Intra-Brazil Shipping Intra-Canada Shipping Intra-Columbia Shipping Intra-Mexico Shipping Intra-Switzerland Shipping Intra-United Arab Emirates (UAE) Shipping .

Valid values for intra-Brazil shipping include: • FEDEX_ENVELOPE • YOUR_PACKAGING Intra-Brazil Shipping FedEx domestic services are now available in Brazil. The following elements are required: FedEx Web Services. which is now branded FEDEX_ECONOMY.Chapter 10 Global Domestic Shipping You can use the ShipService WSDL to ship to and from addresses within Brazil. Developer Guide 83 . – FedEx 1Day® Freight – FedEx 2Day® Freight For more detailed information about the services offered by FedEx. which are described in the service and coding details. Intra-Brazil Express Coding Details You can use the ShipService WSDL to ship to and from addresses within Brazil for FedEx Express® and FedEx Ground® shipments. Intra-Canada Service Details The following service details apply: • Intra-Canada service is available for the following FedEx Express® service types: – FedEx Priority Overnight® – FedEx First Overnight® – FedEx 2Day® – FedEx 1Day® Freight – FedEx Economy® • Intra-Canada service is available for FedEx Ground® delivery to commercial addresses. Intra-Canada Shipping FedEx domestic services are now available in Canada. Valid values for intra-Brazil shipping include: • PRIORITY_OVERNIGHT • STANDARD_OVERNIGHT • FEDEX_1_DAY_FREIGHT • FEDEX_2_DAY • FEDEX_EXPRESS_SAVER Note: FEDEX_ECONOMY is mapped to FEDEX_EXPRESS_SAVER. Switzerland. and United Arab Emirates (UAE) for your FedEx ® shipments. Intra-Brazil Service Details The following service details apply: • Intra-Brazil service is available for the following FedEx service types: – FedEx Priority Overnight® – FedEx Standard Overnight® – FedEx Economy® Note: This service maps to FedEx_Express_Saver. which is now branded FedEx Economy. which are described in the service and coding details. PackagingType Required. Element ServiceType Description Required. Columbia. Mexico. Canada. see the electronic FedEx Service Guide.

see the electronic FedEx Service Guide. Intra-Columbia Service Details The following service details apply: • Intra-Columbia service is available for the following FedEx service types: FedEx Web Services. which is now branded FEDEX_ECONOMY. – FedEx 1Day® Freight – FedEx 2Day® Freight For more detailed information about the services offered by FedEx. Valid values for intra-Columbia shipping include: • PRIORITY_OVERNIGHT • STANDARD_OVERNIGHT • FEDEX_1_DAY_FREIGHT • FEDEX_2_DAY • FEDEX_EXPRESS_SAVER Note: FEDEX_ECONOMY is mapped to FEDEX_EXPRESS_SAVER. Valid values for intra-Columbia shipping include: • FEDEX_ENVELOPE • YOUR_PACKAGING Intra-Columbia Shipping FedEx domestic services are now available in Columbia. Developer Guide 84 . The following elements are required: Element ServiceType Description Required.Chapter 10 Global Domestic Shipping For more detailed information about the services offered by FedEx. Valid values for intra-Canada shipping are: • PRIORITY_OVERNIGHT • FIRST_OVERNIGHT • FEDEX_1_DAY_FREIGHT • FEDEX_2_DAY • FEDEX_GROUND • FEDEX_EXPRESS_SAVER Note: FEDEX_ECONOMY is mapped to FEDEX_EXPRESS_SAVER. YOUR_PACKAGING is required. see the electronic FedEx Service Guide. Intra-Columbia Express Coding Details You can use the ShipService WSDL to ship to and from addresses within Columbia for FedEx Express® and FedEx Ground® shipments. which is now branded FedEx Economy. – FedEx Priority Overnight® – FedEx Standard Overnight® – FedEx Economy® Note: This service maps to FedEx_Express_Saver. For FedEx Express (excluding freight) service all the packaging types are available. which are described in the service and coding details. The following elements are required: Element ServiceType Description Required. Intra-Canada Coding Details Intra-Canada service is included in the ShipService WSDL. PackagingType Required. For FedEx 1Day Freight and FedEx Ground. PackagingType Required. which is now branded FEDEX_ECONOMY.

PackagingType Required. which is now branded FEDEX_ECONOMY. which are described in the service and coding details. see the electronic FedEx Service Guide. or FedEx Home Delivery®. The following elements are required: Element ServiceType Description Required. see the electronic FedEx Service Guide. which is now branded FedEx Economy. Element Description • • • • STANDARD_OVERNIGHT FEDEX_1_DAY_FREIGHT FEDEX_2_DAY_FREIGHT FEDEX_EXPRESS_SAVER Note: FEDEX_ECONOMY is mapped to FEDEX_EXPRESS_SAVER. ® Intra-Switzerland Shipping FedEx domestic services are now available in Switzerland. Intra-Switzerland Service Details The following service details apply: • Intra. Developer Guide 85 . FedEx Web Services. Valid values for intra-Mexico shipping include: • FEDEX_ENVELOPE • YOUR_PACKAGING Intra-Mexico Service Details The following service details apply: • Intra-Mexico service is not available for FedEx Ground®. Valid values for intra-Mexico shipping include: • PRIORITY_OVERNIGHT – FedEx 1Day® Freight – FedEx 2Day® Freight For more detailed information about the services offered by FedEx.Chapter 10 Global Domestic Shipping Intra-Mexico Shipping FedEx domestic services are now available in Mexico. which are described in the service and coding details.service is available for the following FedEx service types: – FedEx Priority Overnight® – FedEx Standard Overnight® – FedEx Economy® Note: This service maps to FedEx_Express_Saver. • Intra-Mexico service is available for the following FedEx Express service types: – FedEx Priority Overnight® – FedEx Standard Overnight® – FedEx Economy® – FedEx 1Day® Freight – FedEx 2Day Freight For more detailed information about the services offered by FedEx. Intra-Mexico Express Coding Details You can use the ShipService WSDL to ship packages to and from addresses within Mexico for FedEx Express® and FedEx Ground® shipments. • SPOD is supported for FedEx Express intra-Mexico shipments.

The following elements are required: Element ServiceType Description Required. which is now branded FedEx Economy. – FedEx 1Day® Freight – FedEx 2Day® Freight For more detailed information about the services offered by FedEx. Valid values for intra-UAE shipping include: • PRIORITY_OVERNIGHT • STANDARD_OVERNIGHT • FEDEX_1_DAY_FREIGHT • FEDEX_2_DAY • FEDEX_EXPRESS_SAVER Note: FEDEX_ECONOMY is mapped to FEDEX_EXPRESS_SAVER. which is now branded FEDEX_ECONOMY. which is now branded FEDEX_ECONOMY.Chapter 10 Global Domestic Shipping Intra-Switzerland Express Coding Details You can use the ShipService WSDL to ship to and from addresses within Switzerland for FedEx Express® and FedEx Ground® shipments. Valid values for intra-Switzerland shipping include: • FEDEX_ENVELOPE • YOUR_PACKAGING – FedEx Economy® Note: This service maps to FedEx_Express_Saver. Valid values for intra-UAE shipping include: • FEDEX_ENVELOPE • YOUR_PACKAGING Intra-United Arab Emirates (UAE) Shipping FedEx domestic services are now available in UAE. Intra-United Arab Emirates (UAE) Service Details The following service details apply: • Intra-UAE service is available for the following FedEx service types: – FedEx Priority Overnight® – FedEx Standard Overnight® FedEx Web Services. Developer Guide 86 . Intra-United Arab Emirates (UAE) Express Coding Details You can use the ShipService WSDL to ship to and from addresses within UAE for FedEx Express® and FedEx Ground® shipments. The following elements are required: Element ServiceType Description Required. which are described in the service and coding details. PackagingType Required. Valid values for intra-Switzerland shipping include: • PRIORITY_OVERNIGHT • STANDARD_OVERNIGHT • FEDEX_1_DAY_FREIGHT • FEDEX_2_DAY • FEDEX_EXPRESS_SAVER Note: FEDEX_ECONOMY is mapped to FEDEX_EXPRESS_SAVER. see the electronic FedEx Service Guide. PackagingType Required.

11 FedEx Express Freight Services: U. FedEx Express Freight Services Details FedEx Express Freight Services Coding Details .S.

Chapter 15: “Hold at FedEx Location”.S. • The following special services are allowed (depending on destination location): Chapter 13: “Dangerous Goods”. and FedEx Priority Alert. • Available to all states including Hawaii. stackable. see the electronic FedEx Service Guide.200 lbs.)”. • Available to all states. Not available to Puerto Rico. FedEx 3Day Freight FedEx 3Day® Freight services provide delivery in 3 business days for packages or skids weighing in excess of 150 lbs. • The following special services are allowed (depending on destination location): Saturday Service. Call 1. • A booking number is required for this service. The business rules are as follows: • Service days are Monday through Friday. and forkliftable. For more detailed information about the services offered by FedEx. • Skid and/or package size and weight: Exceeding 119" in length or 80" in width or 70" in height. • Available for intra-country shipping in Mexico. Skids weighing in excess of 2.O. Individual packages and/or skids greater than 151 lbs. and UAE. FedEx Web Services. • Not available to Alaska. Skids weighing in excess of 2.D. Individual packages/skids greater than 151 lbs.O. No Saturday service.D. require prior approval by FedEx.0807 to book your freight shipment.)”. require prior approval by FedEx. FedEx Express Freight Services Details The following service details apply: • Freight must be shrink-wrapped and/or banded to a skid. with Saturday delivery available depending on the recipient postal code.800. with Saturday delivery available depending on the recipient postal code. Canada. FedEx 2Day Freight FedEx 2Day® Freight services provide delivery in 2 business days for packages or skids weighing in excess of 150 lbs.Chapter 11 FedEx Express Freight Services: U.200 lbs. The business rules are: • Service days are Monday through Friday. and FedEx Priority Alert. Chapter 12: “FedEx Express Collect on Delivery (C. • Skid and/or package size and weight: Exceeding 119" in length or 80" in width or 70" in height. • The following special services are allowed (depending on the destination location): Saturday Service. If your package exceeds 150 lbs.O. Chapter 15: “Hold at FedEx Location”.)”.200 lbs. Developer Guide 88 . you must use FedEx Express® Freight Services. Skids weighing in excess of 2. • Must be palletized. Hawaii or Puerto Rico. require prior approval by FedEx. • Available for intra-country shipping in Mexico. and FedEx Priority Alert®. but only the island of Oahu in Hawaii.D. • Skid and/or package size and weight: Exceeding 119" in length or 80" in width or 70" in height. Not available to Puerto Rico. FedEx 1Day Freight FedEx 1Day® Freight service provides next-business-day delivery for packages/ skids weighing in excess of 150 lbs. Chapter 12: “FedEx Express Collect on Delivery (C. Chapter 13: “Dangerous Goods”.332. Individual packages and/or skids greater than 151 lbs. Chapter 13: “Dangerous Goods”. Chapter 12: “FedEx Express Collect on Delivery (C.. The business rules are as follows: • Service days are Monday through Friday. Chapter 15: “Hold at FedEx Location”.

800. additional charges may be assessed. Accessible Dangerous Goods (ADG) and Dry Ice Shipments. When you call 1. • Packaging type: Customer’s Own. to H2 service areas. are included in the ShipService WSDL. the following elements are available: Element ExpressFreightDetail/ BookingConfirmationNumber Description Optional.S.000. or 80" in width require prior approval by calling FedEx Express® Freight Services Customer Service at 1. FedEx does not provide piece count or piece verification when a breakdown of a freight shipment occurs at the delivery site. Inside Pickup and Delivery For FedEx Express® Freight Services. and Delivery. • Maximum declared value is $50. and prints on the shipping label.800. with Saturday pickup and delivery service available in many areas for palletized shipments. Exception. • Options include Saturday Service. • Advance confirmation required.0807 to book your freight shipment. FedEx Express Freight Services U. and Shipment Notification in the Ship Request that includes FedEx Priority Alert (for contracted accounts only).S. see the electronic FedEx Service Guide. you will receive a booking number. • Pallet or skid size guidelines: up to 70" in height. Ship Alert.800..m. support for Inaccessible Dangerous Goods (IDG).com or by calling 1. FedEx Express Freight Services Coding Details Before you begin coding FedEx Express Freight Services U. Dangerous Goods. for H3 service areas. If a shipment breakdown is needed to fit a shipment through a doorway. Book space using FedEx Ship Manager at fedex.m. • Next-business-day delivery by 12:00 p. Inside Pickup and Delivery.332. For more detailed information about the services offered by FedEx.Chapter 11 FedEx Express Freight Services: U. • You should use the ServiceAvailability Service to determine what freight services are available for your origin/destination pair. who do not have the necessary equipment to move shipments to the loading area. to H0 and H1 service areas. FedEx Inside Pickup and FedEx Inside Delivery are available for FedEx 1Day Freight. 119" in length. states including Hawaii (only to the island of Oahu). you may request inside pickup and/or inside delivery.332. you should know: • Freight shipping weight must exceed 150 lbs. and not available to and from Puerto Rico or transborder countries. • Next-business-day delivery by 9:30 a.0807.m. FedEx 2Day Freight and FedEx 3Day Freight services and do not require special service contracts with FedEx. • Next-business-day delivery by 8:30 a. 119" in length. This booking number is included in the Ship request. • Individual pallets/skids weighing in excess of 2200 lbs. In addition to the basic shipping elements required for a FedEx Express shipment. Inside pickup and delivery options are intended for customers FedEx Web Services.S. FedEx First Overnight Freight FedEx First Overnight® Freight business rules are as follows: • Service days are Monday through Friday. • Available within all 50 U.0807. An advance booking number is optional for FedEx 1Day Freight.S. FedEx moves shipments from positions beyond the pickup or delivery site which are directly accessible from the curb and are no more than 50 feet inside the outermost door.332. Developer Guide 89 . or 80" in width. or larger than 70" in height.

D.S. Chapter 15: “Hold at FedEx Location”.O.Chapter 11 FedEx Express Freight Services: U. If you enclose a packing list with your FedEx Express Freight Services shipment. FedEx Web Services. this element informs FedEx operations that shipment contents can be verified on your packing list. Developer Guide 90 .)”. Chapter 13: “Dangerous Goods”. include: Saturday Service. Note: Additional services available for FedEx Express Freight Services U. Element ExpressFreightDetail/ PackingListEnclosed Description Optional.S. Chapter 12: “FedEx Express Collect on Delivery (C.

Reply Elements .O.D.12 FedEx Express Collect on Delivery (C. Request Elements MPS C. Service Details FedEx Express C.O. Shipments MPS C.) Express C.O. Coding Details Single C.D.O.O.D.D.D.D.O.

) The FedEx® Collect on Delivery (C.D.O. service. Also. Coding Details Before you begin coding C. • These services allow C. • C.D..O.O.D. shipments as MPS. • FedEx Express C.D. shipments. or money order. Your recipient can pay by personal check.O. Enrollment is not required. official check. or company check.D.D.) option allows you to designate the amount of money that the FedEx Express courier collects from your recipient when the package is delivered.O. Shipments” for more information about the multiple occurrence elements.O. In addition to the basic shipping elements required for a FedEx Express shipment. or certified check. cashier’s check. • C. you should know: • Two labels are returned in the Ship reply: one outbound label to ship the package and one inbound label to return payment to you. • Chapter 13: “Dangerous Goods” may be shipped using the C.D. money order.D. the following elements are available: For more detailed information about the services offered by FedEx. For C.: • C.D. FedEx Express C.D. services is not available to and from extended services areas for FedEx Express® Freight Services shipments. cashier’s check.D. An additional surcharge applies to C.O. a shipping label prints for each package. • Valid payment types are: – Secured: cashier’s check. is requested using the ShipService WSDL.D.O. return label prints to return payment to you.D. see the electronic FedEx Service Guide.O. • Chapter 15: “Hold at FedEx Location” is allowed with the C. money order.O. is not available for intra-Canada or intra-Mexico FedEx Express shipments.O.D. Developer Guide 92 . you must submit multiple ship requests.O.O. is not available for international shipments. official check.D.: FedEx Priority Overnight®. service is not available with FedEx SameDay® or FedEx First Overnight®. See “Single C. FedEx returns payment to you the next business day by FedEx Standard Overnight® (where available: otherwise.O. For more detailed information about the services offered by FedEx.D.D. see the electronic FedEx Service Guide. C.O. service. • You may override your shipper address to return the payment to a different location. • To code C.D. FedEx Web Services.M. FedEx 2Day® A.D. official check.D. FedEx Express Saver®.O.O. service is not available to and from Puerto Rico or other international locations. Service Details The following service details apply to FedEx C. FedEx Standard Overnight.D. and FedEx Freight. FedEx 2Day. C.O. • C.. is not available for FedEx First Overnight. Express C. – Unsecured: personal check. company check.Chapter 12 FedEx Express Collect on Delivery (C.O. You must submit a ship request for the master package and one ship request for each child package in the MPS. FedEx 2Day®).O.O. and one C. certified check. MPS shipments.

O.D.) Single C. Individual package weight is required for all shipments.S. Note: The collection amount must be added to each package in an MPS C. Not allowed for FedEx package types.. • Amount: The total amount to be collected. the element must be included on each package and include the total collection amount minus transportation charges. the master package (first package in the sequence) must include this element. For MPS shipments. the currency type is USD. Valid values are: • ANY • CASH • COMPANY_CHECK • GUARANTEED_FUNDS • PERSONAL_CHECK FedEx Web Services.O. The Weight element includes Weight/Units and Weight/ Value. Developer Guide 93 .Chapter 12 FedEx Express Collect on Delivery (C. Dimensions Package Optional for customer packages. The Dimensions element include: • Width • Height • Length • Units Dimensions/Units values are: • CM • IN SpecialServicesRequested/CodCollectionAmount Package Valid values are: • Currency: Currency type for C. shipment. Express shipments.O. Shipments Element ShipmentSpecialServiceTypes Weight Package/Shipment Level Shipment Package Description This element should be set to COD for a single COD package. Values for Weight/Units are: • LB • KG Weight/Value is entered with one explicit decimal position.D.O.D.D. For U. For an MPS C. CodDetail/CollectionType Shipment Required.O.D.

• NET_CHARGE: Adds the net freight plus surcharges and taxes to the collect amount. return label uses your shipper information as the recipient for the C. label. • TOTAL_CUSTOMER_CHARGE: Adds the net freight charge plus variable handling to the collect amount. payment. Valid values are: • • • • • • • • • CodDetail/ReferenceIndicator Shipment ADD_ACCOUNT_COD_SURCHARGE ADD_ACCOUNT_NET_CHARGE ADD_ACCOUNT_NET_FREIGHT ADD_ACCOUNT_TOTAL_C USTOMER_CHARGE ADD_LIST_COD_SURCHARGE ADD_LIST_NET_CHARGE ADD_LIST_NET_FREIGHT ADD_LIST_TOTAL_CUSTOMER_CHARGE Optional. This element allows you to add transportation charges to the C.O.O.O. collection amount.O.D. Values are: • INVOICE • PO • REFERENCE • TRACKING The C.D.D. CodDetail/CodRecipient Shipment CodDetail/AddTransportationChargesDetail/ChargeBasis/ CodAddTransportationChargeBasisType Shipment FedEx Web Services.Chapter 12 FedEx Express Collect on Delivery (C. Developer Guide 94 . If you want reference information added to the return C.) Element AddTransportationChargesDetail Package/Shipment Level Shipment Description Optional.O. the following elements are required: • Contact • Company (if contact is not supplied) • City • Country • State • PostalCode • Phone • Residential (for residential addresses) Valid values are: • COD_SURCHARGE: Adds the COD surcharge amount to the collect amount. To override this address. use this element. • NET_FREIGHT: Adds the base freight charge minus discounts to the collect amount.D.D.

the MasterTrackingId (with MasterTrackingNumber and FormID) element is required. Request Elements Note: The maximum number of packages in an MPS request is 100. This number system is important because the master package carries shipment-level information. The reply for the first package (master package) in a C. Required for MPS shipments. Each C. All additional packages are numbered sequentially. • LIST: Uses the FedEx List rate as the basis for the additional charge calculation. shipment includes the MasterTrackingId element. both of these values use the shipment totals.D. shipment.D. Element Package/ Shipment Level Package Description PackageCount Required for MPS shipments. Developer Guide 95 . Valid values are: • ACCOUNT: Uses the customer’s account rate as the basis for the additional charge calculation.D.O.O.D. RequestedPackageLineItems/ SequenceNumber TotalWeight Shipment CodReturnTrackingId Shipment MasterTrackingId Package FedEx Web Services. therefore. • SUM_OF_PACKAGES: Adds the charge basis for all packages in the shipment to the COD amount. The maximum number of packages in one rate request is 200. For example.O. Shipment Total number of packages in the MPS C.D. Note: For Express shipments. For each subsequent ship request for an MPS C.D.O. This ID is required on the final package in an MPS C. Total shipment weight is added to the master package in the MPS shipment and contains the total weight of all packages in the shipment. CodDetail/AddTransportationChargesDetail/RateTypeBasis/ Shipment VariableHandlingChargeDetail/RateTypeBasis/RateTypeBasisType The rate type.D. shipment. Include this element in the master package request. the COD amount is calculated only at the shipment level. Element Package/ Shipment Level Description MPS C. This element includes both the MasterTrackingNumber and FormID.) Element CodDetail/AddTransportationChargesDetail/ChargeBasisLevel/ ChargeBasisLevelType Package/Shipment Level Shipment Description Valid values are: • CURRENT_PACKAGE: Adds the current package charge basis to the COD amount.O. The CodReturnTrackingId (including TrackingNumber and FormID) is returned in the master package reply..Chapter 12 FedEx Express Collect on Delivery (C. the first package (also known as the master package) has a sequence number of 1.O. shipment must contain a SequenceNumber.O.

For MPS C.D.Chapter 12 FedEx Express Collect on Delivery (C.D. shipments.O. COD for C. Note: Additional shipping options like Chapter 13: “Dangerous Goods” and Chapter 15: “Hold at FedEx Location” are available for C. Returned in the master package reply for an MPS C. shipments.D.) MPS C. Total amount printed on the C. Includes tracking number and form ID. Developer Guide 96 . Information for each of these options is provided in the applicable topic. return label. or on the master package reply for an MPS C. surcharge amount for shipment.D. you may request additional options either on the package level or the shipment level: Shipping Option Delivery Signature Options Hazardous Materials Dry Ice Reference Elements Shipment Notification Future Day Hold at Location Inside Delivery Inside Pickup Package vs. Shipment Level Shipment Shipment Shipment Package Shipment Shipment Shipment Shipment Shipment FedEx Web Services.O. collection amount and transportation charges (if included in the Ship request).D.O.D.D. shipments.O.O.D.D. Reply Elements Element Reply/CompletedShipmentDetail/ MasterTrackingIdTrackingId/ TrackingNumber Reply/CompletedShipmentDetail/MasterTrackingId/ TrackingNumber CodReturnPackageDetail/ CollectionAmount Reply/CompletedShipmentDetail/CodReturnDetail/ CollectionAmount/Amount Surcharge/SurchargeType Description Returned in the reply for a single piece C.D.O.O.O.D. Includes tracking number and form ID.O.O.O. C. Includes both C.

Developer Guide 97 .D. Shipment Level Shipment Package FedEx Web Services.) Shipping Option Saturday Services Variable Handling Charge Package vs.O.Chapter 12 FedEx Express Collect on Delivery (C.

13 Dangerous Goods Dangerous Goods Service Details Dangerous Goods Coding Details .

FedEx sponsors a number of seminars for which you can register online. • There are limitations for dangerous-goods shipments to Alaska. except biological substances. origin shipments. In addition. • FedEx Express Saver • FedEx 1Day Freight • FedEx 2Day® Freight • FedEx 3Day® Freight • FedEx First Overnight® Freight • FedEx International Priority • FedEx International Priority Freight To locate FedEx services that allow dangerous goods shipping for your origin/ destination pair. for each shipment. Use the RateService WSDL to determine if your destination allows dangerous-goods handling. Use the Locator WSDL to determine locations that accept dangerous goods.800.3339 and press 81 to reach the Dangerous Goods/Hazardous Materials Hotline. Accessible dangerous goods may be shipped using: • FedEx Priority Overnight® • FedEx 1Day® Freight • FedEx International Priority® • FedEx International Priority® Freight • FedEx International Economy® • FedEx International Economy® Freight Inaccessible dangerous goods may be shipped using: • FedEx Priority Overnight • FedEx Standard Overnight® • FedEx 2Day ® Note: Dangerous goods shipping through FedEx Web Services is available for U. • Many FedEx drop-off locations cannot accept dangerous goods. classify. mark.800.A. package.M. For more information about dangerous goods. label. FedEx can only accept the Shipper’s Declaration for Dangerous Goods in typed or computer-generated formats. origin shipments. call 1. Note: For FedEx Ground® services. these types of shipments are referred to as hazardous materials (HazMat) shipments. There are two types of dangerous goods. The shipper must provide three copies of the completed Shipper’s Declaration for Dangerous Goods. HazMat shipping through FedEx Web Services is only available for U. It is the shipper’s responsibility to identify. use the Service Availability Service. and many international destinations. The term “Dangerous Goods” applies to FedEx Express shipments only.S. ® FedEx Web Services.463. 1421C. • The federal government requires every shipper to have job-specific dangerous-goods training before tendering a dangerous-goods shipment to any air carrier. and complete documentation for dangerous goods according to all national and international governmental regulations. • FedEx 2Day® A. Dangerous Goods Service Details The following shipping rules apply to dangerous-goods shipments: • Dangerous goods cannot be shipped in FedEx Express packaging.Chapter 13 Dangerous Goods Shipments with dangerous goods must be tendered to FedEx Express® in accordance with current International Air Transport Association (IATA) regulations for air transport and the FedEx Express Terms and Conditions. not hand-written.GoFedEx 1.S. Hawaii. and C. Developer Guide 99 .

See Chapter 29: “Hazardous Materials (FedEx Ground U. and Hazardous Materials Certification per DOT regulation. Shipment is packaged and documented for movement on cargo aircraft only. See Chapter 29: “Hazardous Materials (FedEx Ground U.S. Shipper name (offeror) or contact number for ground shipping of hazardous materials. FedEx Web Services.S. Element Requirements • ORM_D: Package contains other regulated materials for U. Lithium batteries with 5 grams or more of lithium should also be labeled HAZMAT. Required on all shipping papers. Describes the commodity packaging as used on OP-900 and OP950 forms for FedEx Ground shipping of hazardous materials. /DangerousGoodsDetail/ HazardousCommodities/ Optional.S. using HazardousCommodityDescription data.)” for more information. For more detailed information about the services offered by FedEx.)” for more information. Describes the type of hazardous content in the package for FedEx Ground shipping of hazardous materials.)” for more information. Telephone emergency contact number for ground shipping of hazardous materials. shipping.Chapter 13 Dangerous Goods • FedEx packaging cannot be used for dangerous-goods shipments. Describes the type of hazardous content in the package. HazMat lithium batteries contain 5 grams or more of lithium and will be treated as hazardous materials. Valid values are: • HAZARDOUS_MATERIALS: Package contains hazardous materials requiring complete documentation. • SMALL_QUANTITY_EXCEPTION: Package contains hazardous content in excepted quantities. Dangerous Goods Coding Details The following ShipService WSDL elements are available for dangerous goods: Element RequestedPackageLineItems/ SpecialServicesRequested/ SpecialServiceTypes /DangerousGoodsDetail/ Accessibility Requirements Specify DANGEROUS_GOODS. Nonhazardous lithium batteries contain less than 5 grams of lithium.S. • LITHIUM_BATTERY_EXCEPTION: Package contains lithium batteries with nonhazardous quantities of lithium. See Chapter 29: “Hazardous Materials (FedEx Ground U. Proper package marking and required documentation must be included before the FedEx courier will accept dangerous-goods shipments. see the electronic FedEx Service Guide. OP-900LG forms. Samples You can download sample service requests and replies with the WSDLs from the FedEx Developer Resource Center Technical Resources. /DangerousGoodsDetail/ EmergencyContactNumber /DangerousGoodsDetail/Offeror /DangerousGoodsDetail/ CargoAircraftOnly /DangerousGoodsDetail/Options XML Schema See the XML Schema section of the FedEx Web Services Developer Guide in the Support area of the FedEx Developer Resource Center at fedex. Developer Guide 100 . /DangerousGoodsDetail/ Packaging Valid values are: • ACCESSIBLE • INACCESSIBLE Optional. including OP-900LL. • REPORTABLE_QUANTITIES: Package contains hazardous materials in an amount that needs to be reported.com/ developer.

14 Alcohol Shipping Alcohol Shipping Coding Details .

Developer Guide 102 . • FedEx will apply the associated Adult Signature Required surcharge to the package (ship. rate. see the electronic FedEx Service Guide. as well as FedEx policy. Violations may result in suspension or termination of your FedEx account. Contact your FedEx account executive to start the enrollment process.com/us/wine/ gettingstarted. the Alcohol Shipping Coding Details The following ShipService WSDL and RateService WSDL elements are available for alcohol shipping: Element RequestedPackageLineItems/ SpecialServicesRequested/ SpecialServiceTypes Reply/CompletedShipmentDetail/ CompletedPackageDetails/ SignatureOption Surcharge/SurchargeTypes Requirements Specify ALCOHOL FedEx assigns ADULT. It is the shipper’s responsibility to ensure an adult is available to sign for the shipment at delivery. • FedEx will add $AW to the beginning of the customer’s reference field (ship and email return transactions only). shipment will be deemed undeliverable.S. FedEx assigns SIGNATURE_OPTION. then the transaction fails for all pieces. but is specified for a subsequent package in the shipment.html. This applies to all pieces in a multiple piece shipment and must be done for the first pieces in the shipment. For this reason. • State law. • Common carriers such as FedEx Express® and FedEx Ground® must report alcohol shipping activity to state authorities on a regular basis. import and export when the shipper and the recipient are licensed to import and/or export alcohol. rate. For more information about alcohol shipping. For more detailed information about the services offered by FedEx. and email return transactions). wine. FedEx accepts shipments of alcohol (beer. and for both U. Note: If Alcohol special service is not specified for the first package in the shipment. and email return transactions). and spirits) within the U. • FedEx will assign the Adult Signature Required signature option to the package (ship.Chapter 14 Alcohol Shipping Before you process shipments containing alcohol. review the following information: • You must sign a FedEx Alcohol Shipping Agreement prior to shipping. If a shipper fails to follow the procedures outlined herein.S. FedEx Web Services. • You must identify alcohol shipments in the description. shippers must notify FedEx of each shipment containing alcohol via their electronic FedEx shipping solution and by applying FedEx alcohol shipping labels. go to fedex. requires an adult signature at the time of delivery for every package containing alcohol.

15 Hold at FedEx Location Hold at FedEx Location Service Details .

use the FedEx Locator Service to search for FedEx locations where Hold at FedEx Location service FedEx Web Services. you must include a SpecialServiceTypes element with the value HOLD_AT_LOCATION. For a list of available FedEx locations.3339 and say “International Services” to confirm pickup date and time.Chapter 15 Hold at FedEx Location Hold at FedEx Location (HAL) is available to customers who want to pick up a package rather than have it delivered.GoFedEx 1. The FedEx location address where you want to have your shipment held for pickup is required in the ship transaction. For more detailed information about the services offered by FedEx.M. Saturday Hold at FedEx Location service is not ® ® Hold at FedEx Location Coding Details The following ShipService WSDL elements are required for Hold at FedEx Location: Element RequestedShipment/ SpecialServicesRequested/ SpecialServiceTypes Description For the Hold At FedEx Location service. you will be notified that your shipment is ready to be picked up. customers also have the option of requesting Adult Signature Required for pickup at the FedEx location. FedEx International Priority® Freight and FedEx International Economy® Freight.800. Hold at FedEx Location Service Details The following shipping services allow the HOLD_AT_LOCATION option: • FedEx Priority Overnight® (Saturday service available) • FedEx Standard Overnight® • FedEx 2Day® (Saturday service available) • FedEx 2Day A. You must first use the Locator Service WSDL to locate FedEx locations to use with the Hold at FedEx Location option. The service is not available for FedEx SameDay® or FedEx First Overnight®. • FedEx Express Saver® • FedEx 1Day® Freight • FedEx 2Day Freight • FedEx 3Day® Freight • FedEx Ground® • FedEx Home Delivery® Hold at FedEx Location service is also available for certain international shipments. Developer Guide 104 . The contact information. For FedEx Express® and FedEx Ground® shipments. Note: A Hold At FedEx Location Saturday Delivery indication can be implemented by setting the SpecialServicesRequested/ SpecialServiceTypes to be both HOLD_AT_LOCATION and SATURDAY_DELIVERY. FedEx International Economy®. Use Registration Service to determine if Hold at FedEx Location is available for your origin-destination pair.463. Call 1. The shipper must select the FedEx pickup location from designated FedEx Office® Print and Ship Center or FedEx World Service Center® locations. available for FedEx Freight. RequestedShipment/ SpecialServicesRequested/ HoldAtLocationDetail/ PhoneNumber RequestedShipment/ SpecialServicesRequested/ HoldAtLocationDetail/ LocationContactAndAddress/ Contact RequestedShipment/ SpecialServicesRequested/ HoldAtLocationDetail/ LocationContactAndAddress/ When your Hold at FedEx Location shipment is received at the designated FedEx location. Saturday Hold at FedEx Location Services is available for FedEx Priority Overnight and FedEx 2Day. see the electronic FedEx Service Guide. The standard Adult Signature Surcharge applies.800. Services include FedEx International Priority®.

You must obtain the eligible Location Address from Element Description the Locator Service WSDL and populate this element with the data found in the FedExLocatorReply element. Developer Guide 105 .Chapter 15 Hold at FedEx Location Element Address Description is available. FedEx Web Services.

16 Dry Ice Shipments Dry Ice Service Details Dry Ice Coding Details .

shipments.S. as long as the specifics for the dry ice shipment are included in the shipping transaction.GoFedEx 1. For more detailed information about the services offered by FedEx. Also. must be populated with the dimensions for the entire shipment.S. RequestedShipment/ SpecialServicesRequested/ ShipmentDryIceDetail/ PackageCount RequestedShipment/ SpecialServicesRequested/ ShipmentDryIceDetail/ TotalWeight RequestedShipment/ ShipmentOnlyFields Descriptive data or total weight of the dry ice for this shipment. Element RequestedPackages/ SpecialServicesRequested/ SpecialServiceTypes RequestedShipment/ SpecialServicesRequested/ SpecialServiceTypes RequestedPackages/ SpecialServicesRequested/ DryIceWeight Description Identifies the special service type at the package level. Valid values are: • DIMENSIONS: If specified. • Dry ice weight must be submitted in kilograms.463. use the ShipmentOnlyFields element values. For dry ice packages.S. and Canada origin FedEx Express international shipments. FedEx International Economy® Freight U. instead of the PACKAGE_SUMMARY element to Dry Ice Coding Details The following ShipService WSDL elements are required for dry ice: FedEx Web Services.800. Descriptive data includes Weight and Units. • Dry ice is considered a packing material and does not require any Chapter 13: “Dangerous Goods” elements for shipping. • The weight entered for dry ice must be less than the total weight of the shipment. Note: The ShipmentOnlyFields element replaces the PackageDetail element. • INSURED_VALUE: If specified.Chapter 16 Dry Ice Shipments FedEx Web Services can be used to ship packages containing dry ice. shipments. FedEx International Economy® U. This element is required when SpecialServiceType DRY_ICE is present in the SpecialServiceTypes collection at the package level. While dry ice is not considered a Chapter 13: “Dangerous Goods” material. see the electronic FedEx Service Guide.800. shipments. rather than at the package level. the valid value is: DRY_ICE Descriptive data required for a FedEx shipment containing dry ice. For dry ice packages. Dry Ice Service Details The following shipping rules apply to dry ice shipments: • Dry ice shipping through FedEx Web Services is allowed for FedEx Express® U.3339 and press 81 to reach the FedEx Dangerous Goods / Hazardous Materials Hotline. the valid value is: DRY_ICE Identifies the special service type at the shipment level. Identifies which package-level data values will be provided at the shipment level. call 1. Descriptive data includes Units and Value. must be populated with the total insured value for the entire shipment. Developer Guide 107 . • FedEx Ground is used for dry ice shipping with a weight limit of 70 lbs. • WEIGHT: If specified. Number of packages in this shipment which contain dry ice. or more. FedEx does not provide insurance of any kind. you must clearly mark all packages that contain dry ice. For more information about dry ice. shipments. FedEx Ground® U. Note: "Insured_Value" refers to declared value of the package. must be populated with the total weight for the entire shipment.S.

XML Schema See the XML Schema section of the FedEx Web Services Developer Guide in the Support area of the FedEx Developer Resource Center at fedex. FedEx Web Services. Samples You can download sample service requests and replies with the WSDLs from the FedEx Developer Resource Center Technical Resources. rather than the package level.Chapter 16 Dry Ice Shipments Element Description indicate that these values should be retrieved from the shipment level. Developer Guide 108 .com/ developer.

17 Shipment Notification in the Ship Request Shipment Notification Coding Details .

and BROKER definitions. in addition to the existing “Delivery. FedEx Freight® Economy. and up to four (4) other email addresses. Valid values are: • BROKER • OTHER • RECIPIENT • SHIPPER • THIRD_PARTY The email address of the notification recipient. Descriptive data required for FedEx to provide email notification to the customer regarding the shipment. RECIPIENT. even if the request is configured correctly. Shipment Notification Elements Element RequestedShipment/ SpecialServicesRequested/ SpecialServiceTypes RequestedShipment/ SpecialServicesRequested/ EmailNotificationDetail Required Required Description Set type as EMAIL_NOTIFICATION. Use the “On Tender” email notification if you want an email notification sent to the specified recipients once the shipment has been tendered to FedEx.Chapter 17 Shipment Notification in the Ship Request Notification may be included in the ShipService or requested after shipping through TrackService TrackNotificationRequest. The ShipService ShipmentSpecialServicesRequested/EmailNotificationDetail element allows you to request that FedEx email exception and delivery notifications be sent to you. RequestedShipment/ SpecialServicesRequested/ EmailNotificationDetail/ PersonalMessage RequestedShipment/ SpecialServicesRequested/ EmailNotificationDetail/ Recipients RequestedShipment/ SpecialServicesRequested/ EmailNotificationDetail/ Recipients/ EmailNotificationRecipient Type Optional Required Up to six (6) email addresses to receive the specified shipment notification. Note: Shipment Notification emails are not sent for ship transactions in a Test environment. Optional Shipment Notification Coding Details In addition to the standard elements required for all transactions described in the Chapter 1: “Introduction”. Required In addition to the current email notifications of “On Delivery. Identifies the message text to be sent in the email notification.” and “On Shipment. The TrackService Notification option is provided if no notification request has been made for an undelivered shipment. For SHIPPER. FedEx Ground®. any email address sent with the email notification for these three email notification recipient types will overwrite the email addresses associated with the SHIPPER.” “Exception.” and “Shipment” email notifications. RequestedShipment/ SpecialServicesRequested/ Required FedEx Web Services.” FedEx now offers a new email notification of “On Tender. and BROKER. you do not need to use the TrackService Notification option for that shipment. Developer Guide 110 .” which may be specified with the shipment request. your recipient. the following elements are provided as part of the ShipService WSDL: Identifies the set of valid email notification recipient types. and FedEx SmartPost®.” “On Exception. A personal message can also be included. This notification is supported for FedEx Express®. Note: If you include notification elements in your Ship request. EMAIL_NOTIFICATION is present in the SpecialServiceTypes collection. This element is required when SpecialServiceType. RECIPIENT.

you must include a locale code of US for North American Spanish. For example. Optional Required This element is required to specify the type of notification you want to receive. Valid values are: • HTML • Text • Wireless You may include a language code to have the email message returned in that language. Some languages require a locale code to further identify the requested language. Optional Identifies if an email notification should be sent to the recipient when an exception occurs during package movement from origin to destination. If no value is included with this element. if you request the notification emails in Spanish. See “Notification Service Details” for a table of valid locale codes. Required Description Element EmailNotificationDetail/ Recipients/ NotificationEventsRequested/ EmailNotificationEventType/ ON_SHIPMENT RequestedShipment/ SpecialServicesRequested/ EmailNotificationDetail/ Recipients/ON_TENDER RequestedShipment/ SpecialServicesRequested/ EmailNotificationDetail/ Recipients/Format Optional Required Description Note: Shipment Notification emails are not sent for ship transactions in a Test environment. FedEx Web Services. the default is EN (English). Developer Guide 111 . RequestedShipment/ SpecialServicesRequested/ EmailNotificationDetail/ Recipients/Localization/ Language Code RequestedShipment/ SpecialServicesRequested/ EmailNotificationDetail/ Recipients/Localization/ LocaleCode Required Optional Optional Identifies if an email notification should be sent to the recipient when the package is shipped. even if the request is configured correctly. See "Tracking and Visibility Services" for a table of valid language codes. Identifies if an email notification should be sent to the recipient when the shipment is tendered to FedEx.Chapter 17 Shipment Notification in the Ship Request Element EmailNotificationDetail/ Recipients/ EmailAddress RequestedShipment/ SpecialServicesRequested/ EmailNotificationDetail/ Recipients/ NotificationEventsRequested/ EmailNotificationEventType RequestedShipment/ SpecialServicesRequested/ EmailNotificationDetail/ Recipients/ NotificationEventsRequested/ EmailNotificationEventType/ ON_DELIVERY RequestedShipment/ SpecialServicesRequested/ EmailNotificationDetail/ Recipients/ NotificationEventsRequested/ EmailNotificationEventType/ ON_EXCEPTION RequestedShipment/ SpecialServicesRequested/ Required Identifies if an email notification should be sent to the recipient: • ON_DELIVERY • ON_EXCEPTION • ON_SHIPMENT • ON_TENDER Identifies if an email notification should be sent to the recipient when the package is delivered.

18 Variable Handling Charges Variable Handling Coding Details .

this element allows you to enter the fixed value of the handling charge. excluding any other surcharges levied on the shipment. These charges are returned in the Ship reply and can be configured to print on the 4" x 6" thermal label Doc-Tab. enter 5. VariableHandlingChargeDetail/FixedValue Conditional VariableHandlingChargeDetail/ PercentValue Conditional VariableHandlingCharges/ VariableHandlingCharge Optional FedEx Web Services. enter 10. including all surcharges. this element allows you to enter the percent value of the handling charge to be calculated. Required The • • • • charge upon which the variable handling amount is calculated.00. Developer Guide 113 . Note: Variable handling charges display as an individual itemized amount and follow shipments across FedEx systems. NET_FREIGHT: This value is the base charge less discounts. If you choose FIXED_AMOUNT as the ChargeType. See “Canada Export International” for more information. Variable Handling Coding Details The elements required to add variable handling charges to your shipment rate quote are provided in the ShipService WSDL. • PERCENTAGE_OF_NET_CHARGE_EXCLUDING_TAXES: This value is used if you are a Canada-origin shipper and want to exclude Canadian taxes from the variable handling charge net percentage. • PERCENTAGE_OF_NET_CHARGE: This value is used if you want to have a variable handling charge calculated on the entire net charge of the shipment. For example: if you want to enter a fixed handling amount of $5. The element allows entry of 7 characters before the decimal and 2 characters following the decimal. • PERCENTAGE_OF_NET_FREIGHT: This value is used if you want to have the variable handling charge calculated as a percentage of the net freight charge. Valid values are: • ACCOUNT: Uses the customer’s account rate as the basis for the handling calculation. The following table contains variable handling elements: VariableHandlingChargeDetail/RateElementBasisType/ RateElementBasis VariableHandlingChargeDetail Required Valid values are: • FIXED_AMOUNT: This value is used if you want to add a fixed handling charge to all shipments. Valid values are: BASE_CHARGE: This value is the base transportation charge. The variable handling charge amount calculated based on the requested variable handling charge detail.Chapter 18 Variable Handling Charges If your shipping operation charges handling fees in addition to shipping charges. Element VariableHandlingChargeDetail/RateTypeBasisType/RateTypeBasis Required Requirements The rate type. if you want to enter a variable handling amount of 10%. NET_CHARGE_EXCLUDING_TAXES: This value is the net freight plus surcharges. FedEx Web Services allow you to add these handling fees to your total shipment charge. If you choose one of the percentage handling charges in the VariableHandlingChargeType element. NET_CHARGE_EXCLUDING_TAXES: This value is the net freight plus surcharges and taxes.00 in the FixedValue element. For example.00 in the PercentValue element. • LIST: Uses the FedEx List rate as the basis for the handling calculation. The element allows entry of 7 characters before the decimal and 2 characters following the decimal.

XML Schema See the XML Schema section of the FedEx Web Services Developer Guide in the Support area of the FedEx Developer Resource Center at fedex. Samples You can download sample service requests and replies with the WSDLs from the FedEx Developer Resource Center Technical Resources.Chapter 18 Variable Handling Charges Note: Variable handling charges may be processed at shipment level or package level except for Express multiple piece shipments. FedEx Web Services. Developer Guide 114 . which must be processed at the Shipment level.com/ developer.

19 Alternate Return Address Alternate Return Address Coding Details .

Developer Guide 116 . FedEx Web Services. Alternate Return Address Coding Details The elements required to override your shipper address are provided in the ShipService WSDL.com/ developer. this address information will replace the return address information on the label.Chapter 19 Alternate Return Address FedEx Web Services offer an alternate return address option that allows you to override your shipper address and print a different address on the shipping label. For example. Element LabelSpecification/ PrintedLabelOrigin/ Address Required Optional Description If present. Samples You can download sample service requests and replies with the WSDLs from the FedEx Developer Resource Center Technical Resources. you may use this option to display your returns processing facility address so that FedEx will return the package to that address instead of your shipping facility address. this contact information will replace the return address information on the label. The descriptive data for a physical location. The following table contains alternate return address request elements: Element LabelSpecification/ PrintedLabelOrigin/ Contact Required Optional Description If present. XML Schema See the XML Schema section of the FedEx Web Services Developer Guide in the Support area of the FedEx Developer Resource Center at fedex. The descriptive data for a point-of-contact person. if you send a package that is undeliverable.

20 Masked Data Masked Data Coding Details XML Schema Samples .

you can choose to have some data masked on the shipping label for security purposes. Samples You can download sample service requests and replies with the WSDLs from the FedEx Developer Resource Center Technical Resources: FedEx Web Services. Valid values are: • CUSTOMS_VALUE • DUTIES_AND_TAXES_PAYOR_ACCOUNT_NUMBER XML Schema See the XML Schema section of the FedEx Web Services Developer Guide in the Support area of the FedEx Developer Resource Center at fedex.Chapter 20 Masked Data In the ShipService WSDL. The shipper's account number is automatically masked.com/ developer. Developer Guide 118 . your specified options will be masked on the shipping label: Element MaskedData Required No Description MaskedData allows customers to prevent the following types of information from being printed on the label. Element Required Description • TERMS_AND_CONDITIONS • TRANSPORTATION_CHARGES_PAYOR_ACCOUNT_NUMBER Masked Data Coding Details If the following element is included in the Ship request.

21 Returns Shipping FedEx Return Tags DeleteTagRequest ExpressTagAvailability FedEx Express /FedEx Ground Printed Return Label XML Schema Samples .

FedEx makes three pickup attempts as part of the service. The customer receives an email with a link to the label. This section describes how to create and delete FedEx Express and FedEx Ground return tag requests and how to include a FedEx Express or FedEx Ground return label in your Ship request. – FedEx Email Return label — Email your customers a passwordprotected fedex. • FedEx Return Tag solutions (FedEx® ExpressTag and FedEx Ground® Call Tag) provide return labels generated by FedEx at the time of package pickup. you can use “ExpressTagAvailability” from the ReturnTagService WSDL to check valid pickup times. Your customer needs to have the package ready for pickup when the FedEx driver arrives. – FedEx Print Return label — Create and print a return label. the pickup is on the same day or the next business day. Before creating a Return Tag for FedEx Express shipments. Your customer simply needs to have the package ready for pickup when the FedEx Express® courier arrives. • Both commercial and residential locations are allowed. then prints the label. the pickup is the next business day and up to 10 business days in advance. FedEx creates and delivers a return shipping label to your customer and collects the item for return. and drops it off at the nearest FedEx drop-off location. However. and for FedEx Ground. FedEx Return Tags Use the ShipService WSDL to create and delete Return Tag requests for FedEx Express and FedEx Ground shipments. even though the label is still usable. Your customer can then apply this label to the package as needed and drop it off at the nearest FedEx drop-off location. Printed return labels do not expire and are valid for transportation use anytime. • FedEx Express and FedEx Ground return labels are not available for international destinations. Developer Guide 120 . You can also find more information on shipping labels in Chapter 46: “Creating a Label”.com URL that they can access to print a return label directly from their computer. A shipping label and a customer receipt will be printed onsite. if the label is more than 255 days old. applies it to the package. Monday through Friday. You also schedule the pickup. Business days are Monday through Friday for commercial pickups. then the customer will not be able to track the shipment. for FedEx Express. FedEx Web Services. You arrange for FedEx to create and deliver return shipping labels to your customer and collect the item for return. Return Tag Service Details Delivery Area • Available for FedEx deliveries throughout the 50 United States. then include it either in the original shipment to your customer or in a separate correspondence.Chapter 21 Returns Shipping FedEx® Returns solutions provide two methods of processing return labels: FedEx Return Labels and FedEx Return Tags. and Tuesday through Saturday for residential pickups. You can schedule a pickup for the next business day (same business day for some FedEx Express packages) and up to 10 business days in advance. • FedEx Return Label solutions let you either generate Print Return or Email Return labels. Business days are Monday through Friday for commercial pickups and Tuesday through Saturday for residential pickups.

• The maximum declared value is $25. company. etc. Specify the request source.g. including contract name. 11:00 a. company. The date and time are separated by the letter T (e. 2006-0626T17:00:00). 2006 5:00 p. Additional Information • Additional service options include residential pickup. address. This can also represent the business close time.. Developer Guide 121 .. Additional instructions to the FedEx courier. is 17:00:00).)” and Chapter 16: “Dry Ice Shipments” cannot be shipped.m. including contact name. Required for commercial/business pickup locations.Chapter 21 Returns Shipping Exceptions • No transborder service to or from Canada and Puerto Rico.. ProcessTagRequest/ RequestType ProcessTagRequest/ RequestSource ProcessTagRequest/ CourierInstructions ProcessTagRequest/ ShippingChargesPayment Specify the request type.g. • You may request up to 99 Return Tag pickups in one transaction. Valid elements for payment type are: • COLLECT • RECIPIENT • SENDER • THIRD_PARTY Payor. 5:00 p.000USD. The latest time the package can be picked up by the carrier. ProcessTagRequest/Recipient Package delivery destination information. If you are requesting a Return Tag package delivery to a residential address. ProcessTagRequest Elements In addition to the basic shipping elements required to request a Return Tag. address. If you are requesting a Return Tag pickup for a residential address. 2006-06-26). is 11:00:00. Element Description Note: This element also includes the Residential element. For more detailed information about the services offered by FedEx. The date and time information must be in the format YYYY-MM-DDHH:MM:SS. FedEx Web Services.m. see the electronic FedEx Service Guide.S.m. • No ground manifest is required.. AccountNumber and CountryCode of the payor are required in this element. There is also a UTC offset component indicating the number of hours and minutes from UTC (e. ProcessTagRequest/ ReadyDateTime ProcessTagRequest/ LatestPickupDate Time The earliest time the package will be ready for pickup. 2006-06-26T17:00:00-0400 is June 26. you must include this element for correct surcharge calculation. • Chapter 29: “Hazardous Materials (FedEx Ground U. The date component must be in the format YYYY-MM-DD (e. may be added to your request. Eastern Time). the following elements must be included in the ProcessTagRequest: Element ProcessTagRequest/Shipper Description Pickup location information. etc.g.g. such as package location or directions. Note: This element also includes the Residential element. The time component must be in the format HH:MM:SS using a 24-hour clock (e. The time entry must be between 080000 and 180000. Return Tag Coding Details The following coding details apply to Return Tags: • Up to three pickup attempts will be made for a Return Tag request before the request is canceled. you must include this element for correct surcharge calculation.

This element must contain the date and time the package will be ready for pickup. Optional. FedEx does not provide insurance of any kind. ExpressTagAvailability Before creating a Process Tag request. A maximum of 30 characters is accepted in this element. You may enter a reason for this return authorization associated with this Tag request. In addition to transaction details and error conditions. Specify the appropriate date. This element allows customer-defined notes to print on the shipping label. Optional. the Weight/Value element must equal the total weight of the packages to be picked up. In addition to the standard AuthenticationDetail and ClientDetail elements required for all services. This element allows customer-defined notes to print on the shipping label. • Packaging • Service ProcessTagRequest/ RequestedPackagesLineItems/ Weight/Value If you include the PackageCount element in your request. FedEx does not provide insurance of any kind. To identify the Tag request you want to delete. A maximum of 30 characters is accepted in this element. FedEx allows up to 25 requests in a single transaction. FedEx liability for each package is limited to $100USD unless a higher value is declared and paid for. Return Materials Authorization Reason. This element is required if you want to process a multiple-package shipment. In addition to the basic FedEx Express shipping elements. the ExpressTagAvailabilityReply returns the following information: FedEx Web Services. then the ReturnTag request can be deleted using the DeleteTagRequest process method of the Ship WSDL. Use this element if you want to declare a higher value. you can use the ExpressTagAvailabilityRequest from the ReturnTagService WSDL to check valid pickup times. the following element is required: Element ExpressTagAvailabilityRequest Description The following elements are required: • OriginAddress • ReadyDateTime. this number must be included. the following element is required for a DeleteTagRequest: Element DeleteTagRequest/ ConfirmationNumber DeleteTagRequest/ DispatchDate Description This number is returned in the DeleteTagReply.Chapter 21 Returns Shipping Element ProcessTagRequest/ SpecialServicesRequested/ SpecialServicesTypes ProcessTagRequest/ SpecialServicesRequested/ ReturnShipmentDetail/ ReturnType ProcessTagRequest/ SpecialServicesRequested/ ReturnShipmentDetail/Rma/ Reason ProcessTagRequest/ RequestedPackagesLineItems/ CustomerReferences/ CustomerReferenceType ProcessTagRequest/ RequestedPackagesLineItems/ CustomerReferences/Value ProcessTagRequest/ PackageCount ProcessTagRequest/ RequestedPackagesLineItems/ InsuredValue/Amount Description Special Services Type: RETURN_SHIPMENT Return Type: FEDEX_TAG DeleteTagRequest If the package has not yet been picked up by the carrier. Note: "InsuredValue" refers to declared value of the package. Developer Guide 122 .

FedEx 2Day®. Availability Indicates the FedEx ExpressTag service availability at the shipper postal code indicated in the Request. and Hold at FedEx Location. or exceed. and FedEx 3Day® Freight throughout the 50 United States.Chapter 21 Returns Shipping Element AccessTime Description This is the minimum time window that must be allocated for the FedEx courier to make the pickup. • Dangerous Goods and Hazardous Materials cannot be shipped. Print your own return label after shipment receipt 2. FedEx Ground®. FedEx Standard Overnight®. the access time.000USD for FedEx 2Day Freight and FedEx 3Day Freight. • Additional service options include Saturday Service. FedEx Express and FedEx Ground return labels are interchangeable. • The maximum declared value is $100USD for FedEx Ground and FedEx Home Delivery. For example. see the electronic FedEx Service Guide. Note: Ready times vary by postal code. ReadyTime The latest time a FedEx courier can pick up the FedEx ExpressTag® package. Valid responses are: • NEXT_DAY_AVAILABLE • SAME_DAY_AND_NEXT_DAY_AVAILABLE FedEx Express / FedEx Ground Return Label Service Details The following service details apply to FedEx Express and FedEx Ground return labels: • Available for FedEx First Overnight®. FedEx Priority Overnight. Note: Access time requirements vary by postal code. Have a return label e-mailed to you The recipient can then apply this label to the return package as needed and drop the package off at a FedEx drop-off location. FedEx 2Day® A.M. For more detailed information about the services offered by FedEx. you can send the original shipment using a FedEx Express service. FedEx Priority Overnight®. and FedEx 2Day. The difference between the Business Close Time (or the local "cutoff time" if it is earlier than the Business Close Time) and the Package Ready Time must be equal to. No charges are assessed until the package is tendered to FedEx.. but include a FedEx Ground return label as part of your packing documents. Developer Guide 123 . In addition. FedEx Standard Overnight. The RMA number prints on the label and your FedEx invoice and can be used to track the return package. a Returns Material Authorization (RMA) reference number can be included in your ship transaction. regardless of the original shipping service. FedEx 2Day® Freight. • The maximum declared value is $50. • The maximum declared value is $1. • FedEx Express and FedEx Ground return labels are not available for international destinations.000USD for FedEx First Overnight. FedEx Express / FedEx Ground Return Label Coding Details The following coding details apply to FedEx Express and FedEx Ground return labels: FedEx Web Services. • FedEx Express Saver® and FedEx 1Day® Freight services are not available. Dry Ice Shipments. FedEx Home Delivery®. FedEx Express /FedEx Ground Printed Return Label There are two methods for obtaining printed return labels. 1.

This element allows you to enter up to 60 alpha-numeric characters. FedEx Web Services. either by using the Close Service for FedEx Ground or the endof-day Close performed at FedEx for FedEx Express shipments. Return Merchant Authorization (RMA) If included. • Tying an outbound and returns shipment with the same RMA number also allows you to cross-reference shipping information on your FedEx invoice. the return Reason description may be entered. • Returns packages are available in FedEx InSight® after the possession scan is received by FedEx systems. See Chapter 19: “Alternate Return Address” on page 115 for more information. • Reason: If the RMA element is included in the Ship request. • Rate quotes are included in the reply for a returns shipment. For more information. The valid value is PRINT_RETURN_LABEL.Chapter 21 Returns Shipping • Return shipments are available in the United States. • Printed return labels do not expire and are valid for transportation use anytime. • You can override the shipper address information for a returns shipment by using the Alternate Return Address feature. • You can also specify a return and outbound shipping email label. Returns Elements Include the following elements in your ProcessShipmentRequest to receive a return label in your Ship reply: Element ReturnShipmentDetail/ReturnType ReturnShipmentDetail/Rma Required Required Optional Description The type of return shipment being requested. if the label is more than 255 days old. For more information. see Chapter 22: “Email Labels” on page 126. Including this number in your request allows you to track by RMA number up to 20 alpha-numeric characters. You can also specify a return and outbound email label. even though the label is still usable. • You can tie outbound and Returns shipments together to track both shipments at the same time by using the Returns Material Authorization (RMA) element in both the outbound and return shipment transactions. Multiple piece shipments are not supported. returns shipments cannot be canceled. After the shipping day is closed. this element has two optional fields: • Number: The RMA number associated with the return shipment. Developer Guide 124 . then the customer will not be able to track the shipment. • Returns shipments can be deleted using Cancel Package until a Close is performed. • All label formats supported by FedEx Web Services (laser and thermal) are available for Returns shipping labels. see Chapter 22: “Email Labels”. • Return shipments must be processed as a single piece shipment. • Returns shipments are not billed until a possession scan is initiated by FedEx and the package moves. This option cannot be used to print an outbound label. However. ReturnShipmentDetail/EmailLabelDetail Optional Describes specific information about the email label shipment. With this option you can print a return label to insert into the box of an outbound shipment.

FedEx Web Services. Samples You can download sample service requests and replies with the WSDLs from the FedEx Developer Resource Center Technical Resources. Developer Guide 125 .Chapter 21 Returns Shipping Element ReturnShipmentDetail/ReturnAssociation ShipmentSpecialServices Requested/ DeliveryOnInvoice Acceptance CompletedShipmentDetail/AssociatedShipments Required Optional Optional Optional Description Specifies the data for the outbound shipment associated with the return. XML Schema See the XML Schema section of the FedEx Web Services Developer Guide in the Support area of the FedEx Developer Resource Center at fedex.com/ developer. Provides the customer with the Delivery on Invoice Acceptance data. Allows customers to direct the signed return receipt to a different address.

22 Email Labels Email Label Service Details Email Label Coding Details .

• Email label URLs expire according to your expiration time stamp. The maximum declared value is $100USD for FedEx Ground and FedEx Home Delivery. The maximum declared value is $50. Exceptions FedEx Express Saver® and FedEx 1Day® Freight services are not available. FedEx Priority Overnight®.. FedEx Home Delivery®. For your customer’s convenience. The maximum declared value is $1. • A FedEx Ground Manifest is not required for an email label. the label does not expire but can be used indefinitely. Email Label Coding Details The following coding details apply to email labels: • The email label is created using elements from the CreatingPendingShipmentRequest in the ShipService WSDL for FedEx Ground or FedEx Express shipments. Chapter 13: “Dangerous Goods” on page 98 and Chapter 29: “Hazardous Materials (FedEx Ground U.)” on page 165 cannot be shipped. and FedEx 3Day® Freight throughout the 50 United States. Your customer can then print the label. FedEx Ground®. Developer Guide 127 . Email Label Service Details The following service details apply to email labels: Delivery Area Available for FedEx First Overnight®. FedEx First Overnight® Freight.M. • After the customer prints the label. FedEx 2Day®. The Email Return Label option allows you to email a return label directly to your customer. • You may request up to 25 email labels to one email address using one request transaction. FedEx Standard Overnight. FedEx Web Services. Requirements that apply to ground and express shipments also apply to email labels. and call for pickup or drop the package off at the nearest FedEx drop-off location. and FedEx 2Day. FedEx Standard Overnight®. the email also includes links for scheduling a pickup and finding drop-off locations in the area. Chapter 16: “Dry Ice Shipments” on page 106.000USD for FedEx 2Day Freight and FedEx 3Day Freight. Additional Information Additional service options include Saturday Service. • The email label request is canceled using elements from the CancelPendingShipmentRequest in the ShipService WSDL for FedEx Ground or FedEx Express shipments. FedEx 2Day® A. FedEx Express® and FedEx Ground® return labels are not available for international destinations. FedEx Priority Overnight. FedEx 2Day® Freight.Chapter 22 Email Labels You can create either an email (non-returns) shipping label or an email returns shipping label by using the ShipService CreatePendingShipment Request.000USD for FedEx First Overnight. You can also cancel either of these requests by using the ShipService CancelPendingShipment Request. Requirements that apply to FedEx Ground and FedEx Express shipments also apply to email labels. apply it to the package.S. and Chapter 15: “Hold at FedEx Location” on page 103.

Valid values for a return email label: • PENDING_SHIPMENT • RETURN_SHIPMENT RequestedShipment/ SpecialServicesRequested/ ReturnShipmentDetail RequestedShipment/ SpecialServicesRequested/ ReturnShipmentDetail/Rma RequestedShipment/ SpecialServicesRequested/ ReturnShipmentDetail/ ReturnEmailDetail/ MerchantPhoneNumber Required. The maximum expiration date must be greater or equal to the day of the label request and not greater than 30 days in the future. Describes the data for the outbound shipment associated with the return. This element has a 200-character maximum. No surcharge is applied to a non-return email label. Element RequestedShipment/ SpecialServicesRequested/ ReturnShipmentDetail/ ReturnEmailDetail/ AllowedSpecialServices RequestedShipment/ SpecialServicesRequested/ ReturnShipmentDetail/ ReturnAssociation RequestedShipment/ SpecialServicesRequested/ PendingShipmentDetail RequestedShipment/ SpecialServicesRequested/ PendingShipmentDetail/ ExpirationDate Description Optional. Include the following value: • EMAIL Required. • The maximum expiration date for an email label must be greater or equal to the day of the label request and no greater than 30 days in future. Note: If an Rma Number is specified. Email address of the end-user to be notified of the return label. RequestedShipment/ SpecialServicesRequested/ PendingShipmentDetail/ EmailLabelDetail/ NotificationEmailAddress RequestedShipment/ SpecialServicesRequested/ PendingShipmentDetail/ EmailLabelDetail/ NotificationMessage Optional. Required. Developer Guide 128 . Specify the email label expiration date: for example. Required. Include the phone number for the merchant. Includes the Rma Number and Rma Reason elements.Chapter 22 Email Labels • The only label format supported is laser (or plain paper). Non-Return Email Label Elements In addition to the basic FedEx Express or FedEx Ground shipping elements required to request an email label. such as a general customer service phone number. Valid values are: • SATURDAY_DELIVERY • SATURDAY_PICKUP Optional. the package can also be tracked by this value. Specify the Return Type. • A surcharge is added to a return email label. Specify the Pending Shipment Type. the following elements must be included in the CreatePendingShipmentRequest: Element RequestedShipment/ SpecialServicesRequested/ SpecialServiceTypes Description Required. Include the following value: PENDING Optional. Specify the type of special service. Allow specific special services for the end-user. Return (Inbound) Email Label Elements In addition to the basic FedEx Ground or FedEx Express shipping elements required to request an email label. the following elements must be included in the CreatePendingShipmentRequest: FedEx Web Services. Required. Notification message included in the email to the enduser. 2009-01-31.

2009-01-31. Required. Include the following values for a return email label: • PENDING_SHIPMENT • RETURN_SHIPMENT RequestedShipment/SpecialServicesRequested/PendingShipmentDetail/ HomeDeliveryPremiumDetail RequestedShipment/SpecialServicesRequested/PendingShipmentDetail/ ShipmentDryIceDetail RequestedShipment/SpecialServicesRequested/PendingShipmentDetail/ EmailLabelDetail/NotificationMessage RequestedShipment/SpecialServicesRequested/ PendingShipmentDetailEmailLabelDetail/ NotificationEmailAddress RequestedShipmentSpecialServicesRequested/PendingShipmentDetail/ ExpirationDate RequestedShipment/SpecialServicesRequested/SpecialServiceTypes Optional. Include the following value: EMAIL Element Description The tracking number associated with the pending shipment to be canceled. the following element must be included in the CancelPendingShipmentRequest: TrackingNumber XML Schema See Schema ShipService. The maximum expiration date must be greater than or equal to the day of the label request and no greater than 30 days in future. FedEx Web Services. Specify the type of special service. Developer Guide 129 . Notification message included in the email to the end user (200-character maximum). Required. Special service elements for FedEx Home Delivery shipments. PackageCount and TotalWeight elements for Dry Ice shipments. Email address of the end-user to be notified of the label. Specify the type of special service. Optional. Required. Include the following value for a non-return email label: PENDING_SHIPMENT RequestedShipment/SpecialServicesRequested/PendingShipmentDetail Required. Specify the pending shipment type. Cancel Email Label Elements In addition to the basic FedEx Express or FedEx Ground shipping elements required to request an email label.Chapter 22 Email Labels Element RequestedShipment/SpecialServicesRequested/SpecialServiceTypes Description Required. Optional. Specify the email label expiration date: for example.

Chapter 22 Email Labels See the XML Schema section of theFedEx Web Services Developer Guide in the Support area of the FedEx Developer Resource Center at http:// www.com/developer.fedex. Developer Guide 130 . FedEx Web Services. Samples You can download sample service requests and replies with the WSDLs from the FedEx Developer Resource Center Technical Resources.

23 FedEx Priority Alert FedEx Priority Alert Service Details .

the following elements are required for the FedEx Priority Alert feature: FedEx Priority Alert Service Details The FedEx Priority Alert service is supported as an option for the following shipment services: • FedEx First Overnight ® Basic Complex Elements Element SpecialServicesRequested/ SpecialServiceTypes Description Identifies the special service type at the package level. including FedEx 1Day Freight (Express). For ease of visibility. If you are interested in signing up for FedEx Priority Alert. Shipment/ Package Shipment/ Package Shipment/ Package FedEx Web Services. this value is returned as Package PRIORITY_ALERT. Amount of surcharge returned. Optional. FedEx Express Freight.Chapter 23 FedEx Priority Alert FedEx Priority Alert® is a contractual service that provides proactive human notification to customers in the event that a critical shipment is delayed. For Priority Shipment/ Alert surcharges. contact your FedEx account executive. Specify any associated details to include with FedEx Priority Alert Notification.S. FedEx 2Day® Freight (Express). Surcharges/Amount/Amount Surcharges/Description Surcharges/Amount/Currency Element Surcharges/SurchargeType ® ® SpecialServicesRequested/ PriorityAlertDetail/Content Package Additional Reply Elements Description Level Identifies the surcharge type returned. FedEx Priority Alert Coding Details In addition to the basic complex elements required for all ship requests described in the Chapter 1: “Introduction”. Developer Guide 132 . A per package surcharge is associated with FedEx Priority Alert service. and FedEx 3Day® Freight (Express) Shipment Special Services: • Saturday Delivery • Weekday Delivery • Hold Saturday • Hold at FedEx Location Package Special Services: • Dangerous Goods • Dry Ice • Signature Service Option FedEx Priority Alert requires a service contract. all FedEx Priority Alert information is printed on the FedEx ASTRA label. Description of surcharge type returned. Specify PRIORITY_ALERT to notify customers in the event that a critical shipment is delayed. Currency Code of surcharge amount returned. Level Package • FedEx First Overnight® Freight (for contracted accounts only) • FedEx Priority Overnight® • U. see the electronic FedEx Service Guide. For more detailed information about the services offered by FedEx®.

24 Delete Shipment Delete Shipment Coding Details .

FedEx Custom Critical® . if you enter the master tracking number.O. XML Schema See the XML Schema section of the FedEx Web Services Developer Guide in the Support area of the FedEx Developer Resource Center at fedex. you will receive an error condition. • For FedEx Ground U. ShipTimestamp DeletionControlType Optional Optional ® ® Element TransactionDetail Required Optional Description Descriptive data for this customer transaction.S. you must delete each individual package.com/ developer.O. 2 of 2). FedEx Express accepts any number with the correct amount of digits. The timestamp of the shipment request. Determines the type of deletion to be performed in relation to package level versus shipment level. This error condition indicates that: • For FedEx Ground shipments. Delete requirements for MPS shipments are as follows: • For FedEx Express international MPS shipments. • For FedEx Express C. The TransactionDetail from the request is echoed back to the caller in the corresponding reply. a close has already been performed for that tracking number. FedEx services offering this feature are FedEx Express . MPS labels are not associated with sequential numbers (1 of 2. and Email Return Label options. all packages associated with the shipment are deleted. MPS shipments. Since FedEx Ground U. • For FedEx Express shipments.Chapter 24 Delete Shipment The Delete Shipment feature allows you to delete packages that have not already been tendered to FedEx. MPS shipments. • You entered an invalid tracking number. MPS shipments. FedEx Web Services. Valid options are: • DELETE_ALL_PACKAGES • DELETE_ONE_PACKAGE • LEGACY Delete Shipment Coding Details The following elements can be used to delete a package or shipment: Element TrackingNumber Required Required Description The tracking number assigned to the package. are not associated with one another or with the tracking number. you do not need to delete the entire shipment.D. • The account number and meter number. enter any tracking number in the shipment to delete the entire shipment. This applies to FedEx Ground shipments only. while valid. If you are unable to delete the package or shipment. FedEx Express and FedEx Ground Return Labels.S. FedEx Ground .D. the label sequence number will be incorrect and you may experience clearance issues in customs if you cannot account for all packages in the shipment. • You have entered an invalid account number or meter number. • For FedEx International Ground® MPS shipments. Developer Guide 134 . all packages associated with this shipment are deleted. • For FedEx Ground® C. if you enter any tracking number associated with the master shipment. you may enter a single tracking number to delete one package in the shipment. If you attempt to delete one package in a shipment. the package has already been tendered to FedEx. Note: This feature does not apply to Return Tag Services.

Developer Guide 135 . FedEx Web Services.Chapter 24 Delete Shipment Samples You can download sample service requests and replies with the WSDLs from the FedEx Developer Resource Center Technical Resources.

25 Validate Shipment Validate Shipment Coding Details .

see Chapter 40: “Ship Service Coding Basics”.com/ developer. Samples You can download sample service requests and replies with the WSDLs from the FedEx Developer Resource Center Technical Resources. ValidateShipmentReply Data Successful reply data are returned in a ValidateShipmentReply. This feature allows businesses that receive shipping orders from end-user customers to validate the shipment information prior to submitting a create shipment transaction to FedEx and printing a label. FedEx Web Services. Validate Shipment Coding Details ValidateShipmentRequestElements In addition to the basic request elements required for all operations. If for any reason the information needs to be edited or changed.Chapter 25 Validate Shipment Validate Shipment is part of the Shipping service that allows customers to validate the accuracy of a shipment request prior to actually submitting the shipment transaction. Element RequestedShipment Required Y Description Describe ship information you wish to validate. Developer Guide 137 . For information on RequestedShipment elements. the following elements are required for when coding a ValidateShipmentRequest: XML Schema See the XML Schema section of the FedEx Web Services Developer Guide in the Support area of the FedEx Developer Resource Center at fedex. it can be done while the end-user is still available to confirm the changes.

S. Service Details FedEx Ground U.S. Service Options FedEx Ground U.26 FedEx Ground U. Coding Details FedEx Home Delivery Service Details .S. Shipping FedEx Ground U.S.

S. Service Options The following service options are available for use with FedEx Ground U. Shipping Use the Shipping service to access the FedEx Ground® U.)” • Chapter 15: “Hold at FedEx Location” • Chapter 20: “Masked Data” • Shipment Notification in the Ship Request • Chapter 18: “Variable Handling Charges” • “FedEx Home Delivery Service Details” FedEx Ground U. • No Saturday pickup or delivery for FedEx Ground. No hazardous materials can be shipped to or from Alaska and Hawaii. Service Details The following rules apply to FedEx Ground U.S. • FedEx Ground shipments that exceed the published FedEx Ground limits are considered oversize shipments. your recipient’s FedEx account.S. you will be billed for the shipping costs. shipping: • Chapter 19: “Alternate Return Address” .S.S.S. The dimensions must not exceed 108" in length or 165" in length plus girth (L + 2W + 2H). boxes. For information about FedEx Home Delivery. U. the service type is FedEx Ground.S. shipping features. See “Shipping Services by Region” for a list of FedEx Ground U.S. the service type is FedEx Home Delivery®.Chapter 26 FedEx Ground U. If you are unsure about the residential status of an address.S. If the package is to a residence. • You can bill shipping costs to your own account.S. shipping.)” for details. the Ship reply returns an error and you must select FedEx Home Delivery as the shipping service. shipping: • Shipments can originate from and be delivered to the 50 United States. use the Address Validation Service to do a residential status check. A surcharge applies to any FedEx Ground package that measures greater than 60" in length but equal to or FedEx Web Services. to close of business day). • You can add reference elements to your Ship request thatprint on the shipping label. the customer invoice.S. shipping and delivery days are Monday through Friday (8 a. services available by region.D. FedEx Ground delivery is not available to P. See Chapter 29: “Hazardous Materials (FedEx Ground U.O. • HazMat shipments are allowed with restrictions. Coding Details • Both commercial and residential shipments are allowed with FedEx Ground U. For more detailed information about the services offered by FedEx. and between 3 to 7 business days to and from Alaska and Hawaii. You should always be sure you enter the appropriate FedEx account number if you want recipient or thirdparty billing. or a third-party FedEx account. Delivery between 1 to 5 business days within the contiguous U. • Delivery Signature Options • Chapter 30: “Future Day Shipping” • FedEx Ground® C. FedEx Ground U. see “FedEx Home Delivery Service Details”. If the account number is missing or incorrect. • FedEx Ground accepts packages up to 150 lbs. see the electronic FedEx Service Guide. If you select FedEx Ground as the shipping service but are shipping to a residential address..S. Developer Guide 139 FedEx Ground U. Collect On Delivery • Chapter 29: “Hazardous Materials (FedEx Ground U.O. • If the package is to a business.S. or both. See the following tables for details.m.

The name of the company associated with the recipient. empty lines should not be included. The name of the person receiving the shipment. For more information. street name. your rate quote will be incorrect. street type.Chapter 26 FedEx Ground U. and other defining attribute. street name. Optional. etc. Format and presence of this field will vary. Combination of number.S. Identifying abbreviation for U. depending on country. PostalCode No City StateOrProvinceCode No No Element Multiple Occurrence Description a valid physical address. empty lines should not be included. depending on country. A multiple-package shipment consists of two or more packages shipped to the same recipient. state or Canada province. Multiple occurrence field. At least one line is required for a valid physical address. Shipping less than 108" in length. To ensure that shipping and customs charges are billed to the correct account number.S. package: Country Code PhoneNumber Residential No No No Recipient Information Element CompanyName Contact StreetLines Multiple Occurrence No No No Description Required. Required. Required. Combination of number. Required. Identifies the recipient country. Required.S. The recipient’s phone number. Values are: • COLLECT • SENDER • RECIPIENT • THIRD_PARTY Required. see the electronic FedEx Service Guide. include the FedEx Web Services. However. see Appendix B: “U. Name of the city or town of the recipient. Required Elements The following elements are available to ship a FedEx Ground U. The oversize surcharge is returned in the Ship reply. Developer Guide 140 . State Codes” and Appendix C: “Canada Province Codes”. At least one line is required for AccountNumber No Billing Element ShippingChargesPayment/ PaymentType Multiple Occurrence No Description Required. Required. Format and presence of this field will vary. The nonstandard container definition is: – A package not fully encased in an outer shipping container – A package encased in an outer shipping container made of wood – A drum or pail (less than 5 gallons) not fully encased in an outer shipping container made of corrugated cardboard • FedEx Ground shipments may be created as multiple-package shipments (MPS). if you ship to a residential address and do not include the Residential element.S. • Nonstandard containers also incur an additional surcharge. Identification of a region (usually small) for mail and package delivery. For more information regarding oversize calculations.

rate quotes will be returned based on the specified currency. The MasterTrackingID element must be added to each MasterTrackingID No FedEx Web Services. Note: Reference information is submitted on the shipment level.S.Chapter 26 FedEx Ground U.O. Required if PackageCount is greater than 1. Note: Up to 100 MPS packages may be created for one master shipment. and international multiplepackage shipments.D.O.O.D. Total number of packages in the shipment.O. For example. multiple-package shipments. This element contains both the MasterTrackingNumber and the FormID elements. the actual invoice number associated with the package is included in the CustomerReference/Value element. Reference information to be associated with the CustomerReferenceType. The sequence number determines the master package and is important when shipment level information is added for that package.D. multiplepackage shipments and FedEx Ground U. and international C. Note: FedEx will provide currency conversion using FedEx Web Services.S. and international multiple-package shipments. CountryCode CustomerReferenceType No No The country code associated with the currency type.S. Multiple-Package Shipments (MPS). Multiple-Package Shipment (MPS) Elements This option is available for FedEx Express U. See the “Reference Elements with Output Location” table for more information about where your reference information prints. you may add up to four references per shipment. If you enter a currency other than the currency associated with your FedEx account number.S. Optional. This element allows you to add reference information that prints on the shipping label and on your invoice. Required.D. Reference information may also be used to track packages. Shipping Element Multiple Occurrence Description AccountNumber element that corresponds to the Bill To element if payment type is COLLECT. The shipment level information added to a master package applies to all packages in the shipment. C. Element PackageCount SequenceNumber Multiple Occurrence No No Description Required for MPS shipments.S. if you designate INVOICE_NUMBER in the CustomerReferenceType element. For more information about MPS see FedEx Express U. or THIRD_PARTY. The MasterTrackingID element is returned with the first package reply. and international C. The currency code of the monetary exchange for FedEx Services. See Appendix E: “Currency Codes” for a list of codes. Developer Guide 141 . However. RECIPIENT. FedEx Ground U. FedEx Express U.S. Values are: • BILL_OF_LADING • CUSTOMER_REFERENCE • DEPARTMENT_NUMBER • ELECTRONIC_PRODUCT_CODE • INTRACOUNTRY_REGULATORY_REFERENCE • INVOICE_NUMBER • P_O_NUMBER • SHIPMENT_INTEGRITY • STORE_NUMBER SHIPMENT_INTEGRITY prints only on the invoice. Currency No Required. Element CustomerReference/Value Multiple Occurrence No Description Optional. C.

Valid value is YOUR_PACKAGING. Submitted in the Ship request on the package level. Width. Valid values are: • FEDEX_GROUND • GROUND_HOME_DELIVERY • FEDEX_FREIGHT_PRIORITY • FEDEX_FREIGHT_ECONOMY Note: If you ship to a residential address. Values are: • IN • CM You may enter a value in this element to declare additional value for this shipment. No declared value is added to subsequent child shipments. the master package should contain the total declared value for the shipment. Optional. Developer Guide 142 . Length) are submitted.Chapter 26 FedEx Ground U. For FedEx Ground and FedEx Home Delivery packages. Submitted in the Ship request on the package level. Package and Shipment Details TotalInsuredValue/Amount No PreferredCurrency No ShipTimestamp No FedEx Web Services. Values for the Units element are: • LB • KG The Value element must contain actual package weight. PackagingType Weight Yes Yes Required. this can be the current date or up to 10 days in the future. Indicates the currency the caller requests to have used in all returned monetary values (when a choice is possible). Shipping Element Multiple Occurrence Description subsequent ship request for all other packages in the MPS shipment. your service type must be GROUND_HOME_DELIVERY. Date of shipment. The master package (designated as 1 in the PackageCount element) contains the total package weight in the MPS shipment. For MPS shipments. For MPS shipments. Optional. FedEx does not provide insurance of any kind. Values for the Units element are: • LB • KG The Value element must contain the actual package weight. not the Dimensions/Units Yes Yes Yes Yes Element Multiple Occurrence Description subsequent child packages. Submitted in the Ship request on the package level. each ship request must contain the package weight. Required. Units and Value are included in this Element. Required if dimensions (Height. The TotalWeight element is submitted for the master package only. Units and Value are included in this element.S. MasterTrackingID/ TrackingIDType No Valid values are: • EXPRESS • FREIGHT • GROUND • USPS • FEDEX Dimensions/Height Dimensions/Width Element ServiceType Multiple Occurrence No Description Dimensions/Length Required. TotalWeight No Required for MPS shipments. Optional.

Optional. See Appendix L: “Time Zones” for more information about time zones. Developer Guide 143 .S. xx:xx) from UTC (e.g. Elements for FedEx Home Delivery Convenient Delivery Options Element HomeDeliveryPremiumDetail/ HomeDeliveryPremiumType Description Valid values are: • APPOINTMENT • DATE_CERTAIN • EVENING Required for FedEx Date Certain Home Delivery. The UTC offset indicates the number of hours/minutes (e. Eastern Time).g.” FedEx contacts the customer (recipient’s phone number is required in transaction) and schedules an evening package delivery. Shipment Level Shipment Shipment Package Package HomeDeliveryPremiumDetail/Date HomeDeliveryPremiumDetail/ DeliveryInstructions HomeDeliveryPremiumDelivery/ PhoneNumber FedEx Web Services. 2009-06-26T17:00:00-04:00 is defined as June 26. 2009-06-26T17:00:00). FedEx calls the recipient to confirm this date and time. FedEx Home Delivery Convenient Delivery Options You may also choose from three convenient delivery options for your FedEx Home Delivery shipments: • FedEx Date Certain Home Delivery®: FedEx contacts the recipient (recipient’s phone number is required in transaction) and schedules a specific date for package delivery. More information about label printing is provided in Chapter 46: “Creating a Label”. refer to the following chart: Shipping Option Delivery Signature Options HazMat Reference Elements Shipment Notification Package vs. Label Requirements Element LabelSpecification Multiple Occurrence No Description To identify the type of label format you will receive. 2009 5:00 p. FedEx contacts the recipient at this number to schedule delivery.Chapter 26 FedEx Ground U. To determine if special options apply at the shipment level (controls every package in the MPS) or at the package level (levied for a particular package). The time must be in the format: HH:MM:SS using a 24-hour clock.. Valid dates are Monday through Saturday. Allows additional delivery instructions are for any FedEx Home Delivery convenient delivery option. Shipping Element Multiple Occurrence Description The date format must be YYYY-MM-DDTHH:MM:SSxx:xx. • FedEx Evening Home Delivery®: Just like “Date Certain Delivery. The date and time are separated by the letter T (e. The recipient phone number is required in the transaction. If you want your package delivered at 1:30 on Tuesday. Required for FedEx Date Certain Home Delivery and FedEx Appointment Home Delivery. Note: FedEx Home Delivery convenient delivery options are requested on the package level and incur surcharges. • FedEx Appointment Home Delivery®: This option is time-specific. elements in the LabelSpecification complex type element should be included in the ProcessShipment request (depending on your label format).m.g..

XML Schema See the XML Schema section of the FedEx Web Services Developer Guide in the Support area of the FedEx Developer Resource Center at fedex.)” for details. • Nonstandard packaging: Include this element in your transaction to indicate that your shipment is packaged in a nonstandard or irregularly shaped container (such as a pail). Invoice. Reference Elements with Output Location The ShipService WSDL includes these CustomerReference/ CustomerReferenceType elements: Value BILL_OF_LADING CUSTOMER_REFERENCE INVOICE_NUMBER P_O_NUMBER SHIPMENT_INTEGRITY STORE_NUMBER Prints Shipping label and invoice. • Service commitment • Routing code • Origin commitment • Time in transit detail • Station ID (where applicable) These elements can also be configured to print on the thermal label Doc-Tab. see the “Canada Export International”.463. • Shipping and delivery days are Tuesday through Saturday from 9 a. Shipping label and invoice. • Options include Delivery Signature Services. Shipping Reply Elements In the ShipResponse/ProcessShipmentReply.800.Chapter 26 FedEx Ground U. 108" in length. the following elements are returned: • Error messages with severity • Tracking number(s): Assigned to all packages.com/ developer.GoFedEx 1.m.800. Shipping label and invoice. although longer transit times apply to Alaska and Hawaii. Note: Additional surcharges apply to FedEx Home Delivery convenient delivery options.O. A surcharge may apply. FedEx Home Delivery Service Details The following rules apply to FedEx Home Delivery (residential flag checked): • Shipment can originate from and be delivered to the 50 United States. For more information. Contact FedEx Ground Customer Service at 1.3339 for guidelines or to find out if your packaging is nonstandard. • Package weight and size can be up to 70 lbs. you receive origin shipment-status tracking number and C. boxes. • Rates and surcharges: For more information. Shipping label and invoice. You may use reference elements to track packages or to tie packages together for a single track request. Developer Guide 144 . Shipping label. or 165" in combined length plus girth (L+2W+2H). see Registration Service.O.m. and in the Customer Reference element on the invoice.D. FedEx Web Services. For FedEx Ground C. to 8 p. • FedEx Home Delivery is not available to P. and Chapter 45: “FedEx SmartPost Shipping”. Signature Proof of Delivery (SPOD).O.S.. return payment tracking number..D. FedEx Ground shipping reports.S. • No HazMat except ORM-D packages: see Chapter 29: “Hazardous Materials (FedEx Ground U.

. you may enter a specific Thursday as the delivery date in your shipping transaction. FedEx Home Delivery Convenient Delivery Options FedEx Home Delivery is part of FedEx Ground shipping.m. based on the recipient’s local time zone.S. and 8 p. The recipient is contacted by the local FedEx Home Delivery terminal when the shipment arrives. For example. see Alcohol Shipping for more information. Shipping • For shipments including alcohol.Chapter 26 FedEx Ground U. FedEx Appointment Home Delivery Use this convenient delivery option to specify an appointment for delivery. FedEx Web Services.m. You can use the basic FedEx Ground transaction for FedEx Home Delivery shipments. For more detailed information about the services offered by FedEx. to set a delivery appointment. if your recipient is available to accept packages on Thursdays only. see the electronic FedEx Service Guide. You can use FedEx Home Delivery to ship packages to residential addresses. Developer Guide 145 . You can also use the following options as needed: FedEx Evening Home Delivery Use this convenient delivery option to specify delivery between 5 p. FedEx Date Certain Home Delivery Use this convenient delivery option to specify a delivery date for FedEx Home Delivery.

D.) FedEx Ground C.D. Collect On Delivery (C. .C.O.S.D.O.27 FedEx Ground U. Coding Details Ground E.O.

O. cashier’s check.O. • Valid payment amounts are: – Secured — cashier’s check.D. or money order – Unsecured — personal check. FedEx Ground C. or a company and/or personal check.O. Collect On Delivery (C. MPS shipments. payment into your bank account within 24 to 48 hours of collection.S.D. official check.D.C. is a contract service. For more detailed information about the services offered by FedEx.O.O. the following elements are available: Element Shipment/SpecialServiceTypes Package/ Shipment Level Shipment Description This element should be set to COD for a single C.S. see the electronic FedEx Service Guide.O.C.O.D.D. Developer Guide 147 . No additional entries are required to create an E.D. a shipping label prints for each package.D. Because E. you must contact your FedEx account executive to register for this option. In addition to the basic shipping elements required for a FedEx Ground shipment.D.O.D. certified check. (E.O.: • Chapter 8: “Delivery Signature Services” • Chapter 29: “Hazardous Materials (FedEx Ground U. The shipper must designate the type of payment to be collected by FedEx Ground. is requested using the ShipService WSDL. package.O.O. mail. Shipments FedEx Ground C.. Shipping”.D.D. the payment is sent directly to the shipper via U.C. Single and MPS C.D.D.) option. and one C. For C.D. money order..O. • You may override your shipper address if you want the payment returned to a different location. When you contract to use this option.D.O. FedEx Ground issues a check to the shipper in the amount of the cash collected. Shipments” for more information about multiple occurrence elements. or company check • C. FedEx Ground C. If the FedEx Ground driver collects guaranteed funds.Chapter 27 FedEx Ground U.O.O. shipment in the Ship request.D.D.O.S. the master package (first package in the sequence) must include this element.O. packages using multiple Ship requests. See “Single and MPS C. If cash is collected. Postal Service. is not available with the FedEx Home Delivery® service.D.O. FedEx electronically deposits your C.O. Available options with FedEx Ground C. The FedEx issued check is sent to the shipper using the U. These packages must be going to the same destination with the same service type.S. official check.D. shipments can be coded as multiple-package shipments (MPS).S. Coding Details Before you begin coding FedEx Ground C.)” • Additional handling options are available in Chapter 26: “FedEx Ground U.) FedEx Ground® C.O. This means that you must create multiple C. you should know: • Two labels print at ship time: one inbound label to ship the package and one outbound label to return payment to you.D. return label prints to return payment to you. FedEx Web Services. For an MPS C. by the next business day. allows the shipper to designate the amount of money that the FedEx Ground driver collects from the recipient when a package is delivered. Note: FedEx offers a FedEx Ground® Electronic C.

O.O. Express shipments.D. the currency type is U.D. Valid values are: • ACCOUNT: Uses the customer’s account rate as the basis for the additional charge calculation. Developer Guide 148 . Select the type of rate from which the element is to be selected. Collect On Delivery (C. For MPS shipments.S. CodAddTransportationChargesDetail/RateTypeBasis Shipment FedEx Web Services. Note: The collection amount must be added to each package in an MPS C. The Weight element includes Weight/Units and Weight/ Value. CodDetail/CollectionType Shipment Required. Values for Weight/Units are: • LB • KG Weight/Value is entered with one explicit decimal position.D.) Element Weight Package/ Shipment Level Package Description Individual package weight is required for all shipments. • Amount: The total amount to be collected. Not allowed for FedEx package types. you should add the value for the individual packages to be collected.O. • LIST: Uses the FedEx List rate as the basis for the additional charge calculation. the element must be included on each package and include the total collection amount minus transportation charges. Valid values are: • ANY • CASH • COMPANY_CHECK • GUARANTEED_FUNDS • PERSONAL_CHECK Optional.S. Since FedEx Ground packages do not travel together and may be delivered at different times. shipment.S. For U. The Dimensions element includes: • Width • Height • Length • Units Dimensions/Units values are: • CM • IN CodDetail/CollectionAmount Package Valid values are: • Currency: Currency type for C. Dimensions Package Optional for customer packages.Chapter 27 FedEx Ground U.

the COD amount is calculated only at the shipment level. return label uses your shipper information as the recipient for the C. • NET_CHARGE: Adds the net freight plus surcharges and taxes to the collect amount. the following elements are required: • Contact • Company (if contact is not supplied) • City • Country • State • PostalCode • Telephone • Residential (for residential addresses) CodAddTransportationChargesDetail/ChargeBasisLevel CodRecipient Shipment FedEx Web Services. label.O.Chapter 27 FedEx Ground U. • SUM_OF_PACKAGES: Adds the charge basis for all packages in the shipment to the COD amount.O. • TOTAL_CUSTOMER_CHARGE: Adds the net freight charge plus variable handling to the collect amount.O. both of these values use the shipment totals. If you want reference information added to the return C. payment. Collect On Delivery (C. Valid values are: • CURRENT_PACKAGE: Adds the current package charge basis to the COD amount. • NET_FREIGHT: Adds the base freight charge minus discounts to the collect amount. use this element.O. Developer Guide 149 . CodDetail/ReferenceIndicator Shipment Optional.D.S.D. therefore. Values are: • INVOICE • PO • REFERENCE • TRACKING The C. To override this address.) Element CodAddTransportationChargesDetail/ChargeBasis Package/ Shipment Level Description Valid values are: • COD_SURCHARGE: Adds the COD surcharge amount to the collect amount. Note: For Express shipments.D.D.

D.S. All additional packages are numbered sequentially. SequenceNumber Required for MPS shipments. Total shipment weight is added to the master package in the MPS shipment and contains the total weight of all packages in the shipment.D. Valid values are: • EXPRESS • FREIGHT • GROUND • USPS • FEDEX COD for C. Valid values are: • EXPRESS • FREIGHT • GROUND • USPS • FEDEX Total number of packages in the MPS C.D.) MPS C.D.O. shipment includes the MasterTrackingID element.O. for Express shipping.O.D. Collect On Delivery (C. Developer Guide 150 . you may request additional options either on the package level or the shipment level: Shipping Option Delivery Signature Options Hazardous Materials Dry Ice Reference Elements Shipment Notification Future Day Variable Handling Charge Package vs..D. shipments. Includes tracking number and form ID. Shipment Level Shipment Shipment Shipment Package Shipment Shipment Package PackageCount Shipment TotalShipmentWeight Shipment FedEx Web Services.D.O. MasterTrackingId Package Surcharge/SurchargeType MasterTrackingID/ TrackingIDType Package Note: Additional shipping options like Hazardous Materials and Shipment Notification are available for C.O. shipment must contain a SequenceNumber. For example. the MasterTrackingID (with MasterTrackingNumber and FormID) element is required.D. Required for MPS shipments. This number system is important because the master package carries shipment-level information.D.O. Returned in the master package reply for an MPS C. For MPS C. For each subsequent ship request for an MPS C.O. Include this element in the master package request.D. shipments.O.O. Each C.O. Information for each of these options is provided in the applicable topic. surcharge amount for shipment.O. shipment. The reply for the first package (master package) in a C. This element includes both the MasterTrackingNumber and FormID. Elements Element Package/ Shipment Level Package Description Reply Elements Element CompletedShipmentDetail/ MasterTrackingId TrackingId/ TrackingNumber MasterTrackingId MasterTrackingID/ TrackingIDType Description Returned in the reply for a single piece C. Includes tracking number and form ID. the first package (also known as the master package) has a sequence number of 1.D.Chapter 27 FedEx Ground U.

E.D. Shippers receive monies via electronic funds transfer. Developer Guide 151 . see the electronic FedEx Service Guide. Use the FedEx Ground E. Labels 2 and 3 must be placed in a FedEx Ground C.C.C.C.O.D. Collect On Delivery (C.O. You can ship either C. package requires three thermal labels.D.O. pouch (OP013 POUCH) and affixed to the outside shipping container.S.O. Available options with FedEx Ground E.D. is not available with FedEx Home Delivery service.D.Chapter 27 FedEx Ground U.D.D.) Ground E.C. For more detailed information about the services offered by FedEx.O.C.D.D.C. and/or E.D.O. but you cannot use both services simultaneously under the same meter number.O.O..O. service option to receive funds within 24 to 48 hours after shipment delivery.S.: • Chapter 8: “Delivery Signature Services” • Prepaid or third-party billing only • Declared Value • Chapter 29: “Hazardous Materials (FedEx Ground U.C.)” • “FedEx Home Delivery Convenient Delivery Options” • Chapter 18: “Variable Handling Charges” Shipping a FedEx Ground E. Label 1 must be affixed to the outside shipping container.O. FedEx Web Services. Contact your FedEx account executive for more information about E.

Services FedEx Freight Service Options FedEx Freight Service Features FedEx Freight Service Details FedEx Freight U.28 FedEx Freight U. Rates and Surcharges FedEx Freight Coding Details .S.S.S. Service Options FedEx Freight U.

000 lbs. you get reliable. one pickup and one delivery for all of your shipments. and pickup requests. and use the following ServiceType enumerated values: • FEDEX_FREIGHT_PRIORITY • FEDEX_FREIGHT_ECONOMY See the Freight Elements for information on how to specify the LTL freight elements. offers you two easy service options: FedEx Freight® Priority (formerly FedEx Freight) for speed.S. You will also enjoy simplified account numbers and streamlined web applications. priority or economy LTL freight. you will have one Bill of Lading to process your shipments. Use this service when you have the option to trade time for savings. • FedEx Freight® Priority focuses on regional next-day and second-day services that provide the benefit of fast-cycle logistics. FedEx Freight®. shipments. FedEx Freight address labels are optional and contain very little information. compared to FedEx Express and FedEx Ground labels. in weight and 20 feet in length.S. Use the ShipService WSDL and the PickupService WSDL to access FedEx Freight shipping features. The PRO number is the equivalent of the FedEx Express® / FedEx Ground® tracking number. A single PRO number is assigned to an LTL freight shipment. sometimes called the consignor. The shipper is the party that gives the shipment to the carrier. but this is not always the case. Whatever type of shipping service you need. in one fully integrated. Use either the Shipper Freight Account or the Bill To Freight Account depending on your role. Use this service when speed is critical to meet your supply chain needs. shipment. Delivery is typically in 1 or 2 business days by 5 p. Our all-points coverage and on-time reliability make FedEx Freight Priority the perfect choice for your timesensitive shipments. for U. • FedEx Freight® Economy provides long-haul service for planned inventory replenishment.S. With FedEx Freight. Shipper: The company or person in the "From" fields on the FedEx shipping document. All-points coverage and on-time reliability make FedEx Freight Economy the ideal service when you can trade time for savings. without any changes to your current pricing agreement. Bill To: "Bill To" is an abbreviation of "Third Party Bill To" which is the company or person that will receive and pay a shipment's invoice. economical delivery to meet your LTL freight shipping needs and your budget. one invoice statement for less paperwork. shipments. and FedEx Freight® Economy (formerly FedEx National LTL) for savings. Delivery is typically in 3–5 business days for U. Services One streamlined network. The change in LTL (lessthan-truckload) services allows FedEx to offer you two levels of service. There is no specific element for LTL freight that must be specified in a track request.m. nationwide pickup and delivery network. LTL freight services and special services (accessorials) are supported via Web Services for rate quote. With FedEx Freight Economy (formerly FedEx National LTL transit times). regardless of the number of pallets in the shipment. you can ship palletized or non-palletized freight up to 20. Choose fast-transit FedEx Freight Priority (formerly FedEx Freight transit times) to meet your supply chain needs. with multiple service options to meet your needs. The shipper is often responsible for the shipping charges. Tracking of LTL freight shipments is also supported. FedEx Freight Service Options • “FedEx Freight Service Features” — describes general features common to all FedEx Freight Priority and FedEx Freight Economy services.Chapter 28 FedEx Freight U. Developer Guide 153 . FedEx Web Services.

packaging and important shipping rules you will need to follow for a successful delivery. 4" x 8" d. You can indicate within the transaction to print a thermal image on plain paper in one of these formats only.S. packaging. • “FedEx Freight U. a. FedEx Freight Service Features FedEx Freight Priority and FedEx Freight Economy services ship packages within the 48 contiguous states. 4" x 9" 2. Developer Guide 154 .S. • Cancel an already scheduled optional pickup. Services • “FedEx Freight Service Details” — describes FedEx Freight Priority and FedEx Freight Economy restrictions. 4" x 8" PNG or PDF c. Note: Bill of Lading Creating and Printing a Bill of Lading 1. FedEx Freight Service Details Service details play a vital role in getting your shipment delivered and handled correctly.S. • Print the BOL in multiple formats (Uniform or VICS). Shipping Rules • Both commercial and residential shipments may be shipped using FedEx Freight Priority and FedEx Freight Economy. 4" x 6" PNG or PDF b. Bills of Lading. 4" x 6" without the Doc-Tab b. FedEx Web Services. The following service details include information on shipping rules. Service Options” — describes the types of services available with FedEx Freight Priority and FedEx Freight Economy shipping. Rates and Surcharges” — describes rates and handling surcharges added to your total FedEx Freight Priority and FedEx Freight Economy U. Packaging FedEx provides standard packaging options for FedEx Freight Priority and FedEx Freight Economy shipments. • Schedule an optional pickup. shipping charge. 4" x 6" with the Doc-Tab c. • “FedEx Freight U.S. and restrictions using these services. • Residential packages must be identified in your shipping transaction. 4" x 9" PNG or PDF Other service features include the ability to • Create and print a Bill of Lading (BOL). You can indicate within the transaction one of the following formats for a thermal label. a.Chapter 28 FedEx Freight U. Note: Cancelling a scheduled pickup request is equivalent to deleting a shipment for the Package Services.

393. • Inside pickup service does not require a special service contract with FedEx.S. • Consistent. and pickup requests. FedEx Freight Economy delivers: • Economical freight solutions. all backed by a no-fee money-back guarantee. • Careful handling of shipments. • If a shipment breakdown is needed to fit a shipment through a doorway.S. Rates and Surcharges LTL Freight Priority services and special services (accessorials) are supported via FedEx Web Services for rate quote. or call our customer service team at 1. FedEx Freight Economy FedEx Freight Economy provides economical LTL (less-than-truckload) delivery.Chapter 28 FedEx Freight U. Custom Delivery Date Options FedEx Freight Economy supports Custom Delivery Date options to prepare a shipment to be sent at a specific time. *All services are subject to the terms and conditions of the FXF 100 Series Rules Tariff.* FedEx Freight Priority service features include: • Fast transit times with next-day service up to 600 miles and second-day service up to 1. Tracking of LTL Freight shipments is also supported via the PRO number. Count on our nationwide service for extensive next-day and second-day delivery to your customers. shipment.* • State-of-the art information technology with end-to-end shipment visibility. on-time reliability. contact your account executive. For more information. Services FedEx Freight U. or call our customer service team at 1. • Direct delivery to virtually every ZIP code in the continental U. • State-of-the art information technology with end-to-end shipment visibility. • Consistent. Service Options FedEx Freight Priority With industry-leading on-time performance and fast transit times. Developer Guide 155 . contact your account executive. *All services are subject to the terms and conditions of the FXF 100 Series Rules Tariff.4585. on-time reliability. additional charges may be assessed. • End-to-end shipment visibility.S. • Dedicated team of professionals to assist with all of your freight needs. For more information. focused on your basic freight shipping needs. • Knowledgeable and dependable employees. Inside Pickup Service Option Review the following before shipping using the inside pickup service option. FedEx takes care of you and your customers with the on-time reliability and careful handling you expect. • No-fee money-back guarantee.866. FedEx Freight Priority delivers your shipments quickly and reliably. • Complete coast-to-coast coverage.600 miles. on a specific date. or sometime within a specific date range. • Direct delivery to virtually every ZIP code in the contiguous U. FedEx Freight U.393.4585.S.866.S. A FedEx Web Services.

enter the shipper's FedEx 9 digit Enterprise account number or the 8 or 9 digit Freight account number. Developer Guide 156 . See ServiceType for list of valid enumerated values. For applicable FedEx Freight Priority and FedEx Freight Economy U.S.S.Chapter 28 FedEx Freight U. Identifies the FedEx account number assigned to the customer. then you can add these handling fees to your total shipment charge. the following elements are available for FedEx Freight Priority and FedEx Freight Economy ship requests: Freight Elements RequestedShipment/ShippingChargesPayment Payment Optional RequestedShipment/ShippingChargesPayment Payment/Payor/ResponsibleParty Party/ AccountNumber Optional FedEx Web Services.html. see the electronic FedEx Service Guide. If the shipment is a Bill Sender transaction.com/us/2011rates/surcharges. If the shipment is Bill Recipient and the payor's FedEx account number is known. a fuel surcharge may apply to shipments destined to select ZIP codes. Enter the party responsible for the transportation charges: SENDER or RECIPIENT. Find surcharge and fee information in the Fees and Other Shipping Information in the FedEx Service Guide. Table 1. Updates to surcharges and fees are available online at fedex. For more detailed information about the services offered by FedEx. Use one of the following enumerated values: • FEDEX_FREIGHT_PRIORITY • FEDEX_FREIGHT_ECONOMY Descriptive data indicating the method and means of payment to FedEx for providing shipping services. Services single PRO number is assigned to an LTL Freight shipment. enter the payor's FedEx account number. regardless of the number of pallets in the shipment. Freight Request Elements Element RequestedShipment/ServiceType Required Description Identifies the FedEx service to use in shipping the package. THIRD-PARTY is not supported for FedEx Freight Priority or FedEx Freight Economy. If your shipping operation charges handling fees in addition to shipping charges. FedEx Freight Coding Details In addition to the basic complex elements required for all FedEx Web Service requests. an additional surcharge applies to any package that requires special handling pertaining to the following surcharge types: • Extreme length • Freight guarantee • Liftgate delivery • Protection from freezing • Delivery area surcharge Additionally. package and freight services.

or 9-digit account number. Valid values are: • SECTION_7_SIGNED • STANDARD RequestedShipment/FreightShipmentDetail/DeclaredValuePerUnit Money Optional Identifies the declared value for the shipment. Entries in FedExFreightAccountNumber and FedExFreightBillingContactAndAddress are required for security purposes. Services Table 1. RequestedShipment/SpecialServicesRequested ShipmentSpecialServicesRequested/ FreightGuaranteeDetail/Date RequestedShipment/FreightShipmentDetail RequestedShipment/FreightShipmentDetail/FedExFreightAccountNumber Optional Optional Required Date for all Freight guarantee types. CONSIGNEE is the equivalent of Collect and SHIPPER is the equivalent of Prepaid. Indicates the role of the party submitting the transaction. Enter the Billing Address information in FedExFreightBillingContactAndAddress fields for the above FedExFreightAccountNumber. RequestedShipment/FreightShipmentDetail/FedExFreightBillingContactAndAddress Required RequestedShipment/FreightShipmentDetail/PrintedReferences RequestedShipment/FreightShipmentDetail/Role FreightShipmentRoleType Optional Required FedEx Web Services. If the shipper is not responsible for the transportation charges. Data applicable to shipments using FedEx LTL Freight services. Freight Request Elements. Valid values are: • GUARANTEED_DATE • GUARANTEED_MORNING Note: The Guaranteed delivery options are available for both the Freight Priority service and the Freight Economy service for an additional charge.Chapter 28 FedEx Freight U. continued Element RequestedShipment/SpecialServicesRequested ShipmentSpecialServicesRequested/ FreightGuaranteeDetail/Type FreightGuaranteeType Optional Description The type of guarantee. enter the SAME account number in the FedExFreightAccountNumber that is entered in the ShippingChargesPayment/Payor/ResponsibleParty/Account number. Account number used with FEDEX_FREIGHT services. Valid values are: • CONSIGNEE • SHIPPER • THIRD_PARTY RequestedShipment/FreightShipmentDetail/CollectTermsType FreightCollectTermsType Optional Designates the terms of the “collect” payment for a Freight Shipment.S. Developer Guide 157 . enter a valid FedEx Freight 8. Identification values to be printed during creation of a Freight Bill of Lading. If the shipper is responsible for the transportation charges.

continued Element RequestedShipment/FreightShipmentDetail/DeclaredValueUnits RequestedShipment/FreightShipmentDetail/LiabilityCoverageDetail RequestedShipment/FreightShipmentDetail/Coupons RequestedShipment/FreightShipmentDetail/TotalHandlingUnits nonNegativeInteger RequestedShipment/FreightShipmentDetail/ClientDiscountPercent decimal RequestedShipment/FreightShipmentDetail/PalletWeight Weight RequestedShipment/FreightShipmentDetail/ShipmentDimensions Dimensions RequestedShipment/FreightShipmentDetail/Comment FreightShipmentDetail/SpecialServicePayments FreightSpecialServicePayment RequestedShipment/FreightShipmentDetail/SpecialServicePayments FreightSpecialServicePayment/SpecialService RequestedShipment/FreightShipmentDetail/SpecialServicePayments FreightSpecialServicePayment/PaymentType RequestedShipment/FreightShipmentDetail/ HazardousMaterialsEmergencyContactNumber RequestedShipment/FreightShipmentDetail/LineItems FreightShipmentLineItem RequestedShipment/FreightShipmentDetail/LineItems FreightShipmentLineItem/ FreightClass RequestedShipment/FreightShipmentDetail/LineItems FreightShipmentLineItem/ HandlingUnits Optional Optional Optional Required Optional Optional Optional Optional Optional Optional Optional Optional Optional Required Optional Description Identifies the declared value units corresponding to the above defined declared value.S.Chapter 28 FedEx Freight U. Number of individual handling units to which this line applies. Developer Guide 158 . this value represents coverage amount per pound Identifiers for promotional discounts offered to customers. Total number of individual handling units in the entire shipment (for unit pricing). Description for the shipment. Identifies the special service. Details of the commodities in the shipment. Services Table 1. Estimated discount rate provided by client for unsecured rate quote. Number of pieces for this commodity or class line. Freight Request Elements.) Required Required Specification of handling-unit packaging for this commodity or class line. Must be populated if any line items contain hazardous materials. Identifies the Liability Coverage Amount. Note: Total of line-item-level handling units may not balance to shipment-level total handling units. RequestedShipment/FreightShipmentDetail/LineItems FreightShipmentLineItem/ Packaging RequestedShipment/FreightShipmentDetail/LineItems FreightShipmentLineItem/Pieces FedEx Web Services. For January 2011. Specifies which party will pay surcharges for any special services which support split billing. Indicates who will pay for the special services. Total weight of pallets used in shipment. Overall shipment dimensions. Freight class for this line item.

Chapter 28 FedEx Freight U. For printed reference per line item. Indicates the kind of hazardous material content in this line item. Valid values are: • KG • LB RequestedShipment/FreightShipmentDetail/LineItems FreightShipmentLineItem/Weight/ ValueDecimal RequestedShipment/FreightShipmentDetail/LineItems FreightShipmentLineItem/Volume RequestedShipment/ShippingDocumentSpecification RequestedShipment/ShippingDocumentSpecification/ShippingDocumentTypes RequestedShipment/ShippingDocumentSpecification/FreightAddressLabelDetail/ DocTabContent Required Optional Required Required Optional Identifies the weight value of a package/shipment. Identifies the unit of measure associated with a weight value. continued Element RequestedShipment/FreightShipmentDetail/LineItems FreightShipmentLineItem/ NmfcCode RequestedShipment/FreightShipmentDetail/LineItems FreightShipmentLineItem/ HazardousMaterials RequestedShipment/FreightShipmentDetail/LineItems FreightShipmentLineItem/ PurchaseOrderNumber RequestedShipment/FreightShipmentDetail/LineItems FreightShipmentLineItem/ Description RequestedShipment/FreightShipmentDetail/LineItems FreightShipmentLineItem/Weight RequestedShipment/FreightShipmentDetail/LineItems FreightShipmentLineItem/Weight/ Units WeightUnits Optional Optional Optional Required Required Description NMFC Code for commodity. Developer Guide 159 .S. Optional Pickup Request Elements Element CreatePickupRequest/AssociatedAccountNumber Optional Description The number associated with the FedEx Account. See the list of enumerated types for valid values. default . Table 2. Customer-provided description for this commodity or class line. Indicates the types of shipping documents produced for the shipper by FedEx Indicates the types of shipping documents requested by the shipper If omitted. Volume (cubic measure) for this commodity or class line. Weight for this commodity or class line. no doc-tab will be produced (i.e.former NONE type). FedEx Web Services. Services Table 1. Freight Request Elements.

Indicates which weight was used. Specifies the currency exchange performed on financial amounts for this rate. Descriptive data for a freight shipment being picked up by FedEx. Freight Reply Elements Element CompletedShipmentDetail/ShipmentRating/ActualRateType CompletedShipmentDetail/ShipmentRating/EffectiveNetDiscount CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ RateType CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ RateScale CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ RateZone CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ PricingCode CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ RatedWeightMethod CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ CurrencyExchangeRate Optional Optional Optional Optional Optional Optional Optional Optional Optional Description The rate type identifies which entry in the following array is considered ad presenting the "actual" rates for the shipment. continued Element CreatePickupRequest/OriginDetail CreatePickupRequest/FreightPickupDetail Optional Optional Description Descriptive data about the origin of the shipment being picked up by FedEx. Services Table 2. Optional Pickup Request Elements. Indicates the rate scale used. CreatePickupRequest/CarrierCode CreatePickupRequest/Remarks Optional Optional Table 3. Identifies the type of pricing used for this shipment.Chapter 28 FedEx Freight U. The "list" total net charges minus "actual" total net charges.S. This element is only required when requesting a freight service pickup and should not be used for other types of pickups including FedEx Freight pickups Identifies the FedEx service that is being sent the package pickup request. Identifies any remarks or comments to be passed to the FedEx courier picking up the shipment. FedEx Web Services. Type used for this specific set of rate data. Indicates the rate zone used (based on origin and destination). Developer Guide 160 . Each element of this field provides shipment-level rate totals for a specific rate type.

The value used to calculate the weight based on the dimensions. The weight used to calculate these rates. Sum of dimensional weights for all packages.Chapter 28 FedEx Freight U.only provided if estimated duties and taxes were calculated for this shipment. Developer Guide 161 . This shipment's totalNetFreight + totalSurchages (not including totalTaxes). The total amount of all surcharges applied to this shipment. FedEx Web Services. continued Element CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ SpecialRatingApplied CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ DimDivisor CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ FuelSurchargePercent CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ TotalBillingWeight CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ TotalDimWeight CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ TotalBaseCharge CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ TotalFreightDiscounts CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ TotalNetFreight CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ TotalSurcharges CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ TotalNetFedExCharge CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ TotalTaxes CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ TotalNetCharge CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ TotalRebates CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ TotalDutiesAndTaxes Optional Optional Optional Optional Optional Optional Optional Optional Optional Optional Optional Optional Optional Optional Description Indicates which special rating cases applied to this shipment. Specifies a fuel surcharge percentage. The total sum of all rebates applied to this shipment. Freight Reply Elements. The net charge after applying all discounts and surcharges. Services Table 3.S. The total discounts used in the rate calculation. The total freight charge that was calculated for this package before surcharges. discounts and taxes. Total of the transportation-based taxes. Total of all values under this shipment's dutesAndTaxes. The freight charge minus discounts.

Freight class type. These values represent the industry-standard freight classes used for FedEx Freight Priority and FedEx Freight Economy shipment description. Rate data specific to FedEx Freight and FedEx National Freight services. taxes and transportation charges are all paid by the same sender's account. A unique identifier for a specific rate quotation. Freight Reply Elements. Developer Guide 162 . Specifies how total base charge is determined. Valid values are: • CLASS_050 • CLASS_055 • CLASS_060 • CLASS_065 • CLASS_070 • CLASS_077_5 • CLASS_085 • CLASS_092_5 • CLASS_100 • CLASS_110 • CLASS_125 • CLASS_150 • CLASS_175 • CLASS_200 Optional Optional Optional Optional Optional FedEx Web Services. only provided if estimated duties and taxes were calculated for this shipment AND duties. Note: The alphabetic prefixes are required to distinguish these values from decimal numbers on some client platforms. Services Table 3.S. continued Element CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ TotalNetChargeWithDutiesAndTaxes CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ FreightRateDetail CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ FreightRateDetail/QuoteNumber CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ FreightRateDetail/BaseChargeCalculation CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ FreightRateDetail/BaseCharges FreightBaseCharge CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ FreightRateDetail/BaseCharges FreightBaseCharge/FreightClass FreightClassType Optional Description This shipment's totalNetCharge + totalDutiesAndTaxes.Chapter 28 FedEx Freight U. Individual charge which contributes to the total base charge for the shipment.

Developer Guide 163 . FedEx Web Services. Unique identifier for notation. Freight Reply Elements. Services Table 3. Rate or factor applied to this line item. Human-readable explanation of notation. NMFC Code for commodity. continued Element Description • • • • CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ FreightRateDetail/BaseCharges FreightBaseCharge/RatedAsClass CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ FreightRateDetail/BaseCharges FreightBaseCharge/NmfcCode CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ FreightRateDetail/BaseCharges FreightBaseCharge/Description CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ FreightRateDetail/BaseCharges FreightBaseCharge/Weight CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ FreightRateDetail/BaseCharges FreightBaseCharge/ChargeRate CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ FreightRateDetail/BaseCharges FreightBaseCharge/ChargeBasis CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ FreightRateDetail/BaseCharges FreightBaseCharge/ExtendedAmount CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ FreightRateDetail/Notations CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ FreightRateDetail/Notations/Code CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ FreightRateDetail/Notations/Description CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ FreightDiscounts CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ Rebates Optional Optional Optional Optional Optional Optional Optional Optional Optional Optional Optional Optional CLASS_250 CLASS_300 CLASS_400 CLASS_500 Effective freight class used for rating this line item. Identifies the manner in which the chargeRate for this line item was applied.Chapter 28 FedEx Freight U. Human-readable descriptions of additional information on this shipment rating. Weight for this commodity or class line. Customer-provided description for this commodity or class line. The net or extended charge for this line item.S. All rebates that apply to this shipment. All rate discounts that apply to this shipment.

continued Element CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ Surcharges CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ Taxes CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ DutiesAndTaxes CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ VariableHandlingCharges CompletedShipmentDetail/ShipmentRating/ShipmentRateDetails ShipmentRateDetail/ TotalVariableHandlingCharges Optional Optional Optional Optional Optional Description All surcharges that apply to this shipment. FedEx Web Services. Services Table 3. The total of all variable handling charges at both shipment (order) and package level.S. All commodity-based duties and taxes applicable to this shipment. Developer Guide 164 . All transportation-based taxes applicable to this shipment. Freight Reply Elements.Chapter 28 FedEx Freight U. The "order level" variable handling charges.

29 Hazardous Materials (FedEx Ground U.S.) Hazardous Materials Service Details Hazardous Materials Coding Details .

only one commodity prints on the OP950. Hazardous material technical name. See the Shipping Document Service for more information. Developer Guide 166 . and track services are available for Dangerous Goods shipments for HazMat. rate. These description elements are formatted on the OP950 form in 25character columns (up to 6 printed lines). Small Quantity Exception.S. the following elements are required to create a hazmat ship request: Element Description Hazardous Materials Service Details The following service details apply to hazardous materials shipments: • Ship. Dry Ice. • OP-950. HazardousCommodityContent/Description/ PackagingGroup HazardousCommodityContent/Description/ ProperShippingName HazardousCommodityContent/Description/ TechnicalName HazardousCommodityContent/Description/ HazardClass HazardousCommodityContent/Description/ SubsidiaryClasses FedEx Web Services. Hazardous Materials Coding Details In addition to the basic elements required for a FedEx Ground ship request using the ShipService WSDL. DOT hazardous material class or division. ORM-D.) FedEx Web Services supports FedEx Ground® hazardous materials (hazmat) shipping under 49CFR — FedEx Ground regulations. SpecialServicesRequested/DangerousGoodsDetail/ Set to HAZMAT. If you create a multiplepackage (MPS) HazMat shipment. Options SpecialServicesRequested/DangerousGoodsDetail/ Describes the kinds and quantities of all HazardousCommodities/ hazardous commodities in the package.Chapter 29 Hazardous Materials (FedEx Ground U. Up to three description lines of 50 characters each are allowed for a hazmat shipment. Note: For FedEx Express® services. For more detailed information about the services offered by FedEx. contact your FedEx account executive first. and HazMat/NonHazMat Lithium Battery. • FedEx Ground HazMat weight is limited to 70 lbs. Hazardous material subsidiary classes. HazardousCommodityContent/Description/ ID Hazardous material regulatory commodity identifier referred to as Department of Transportation (DOT) location ID number (UN or NA). these types of shipments are referred to as Chapter 13: “Dangerous Goods”. • FedEx Ground provides reliable delivery of hazardous materials in all U. • OP-900LL and OP-900LG forms are returned in the shipment reply. Hazardous material packaging group. See the Shipping Document Service for more information. the Shipper’s Hazardous Materials Certification report.S. • Additional information regarding hazardous materials shipping is provided at fedex. • HazMat shipments must be single package. FedEx needs to confirm that you have met government training requirements and can generate the documentation your shipments need. including HazardousCommodityContent customer-specified options for handling and regulatory identifiers.com/us/services/options under the Hazardous Materials link. Hazardous material proper shipping name. prints after a successful FedEx Ground close. • If you have not shipped hazardous materials with FedEx Ground before. see the electronic FedEx Service Guide. states except Alaska and Hawaii.

) Element HazardousCommodityContent/Description/ LabelText /HazardousCommodities/ HazardCommodityPackagingDetail /HazardousCommodities/ HazardCommodityQuantityDetail Description DOT diamond hazard label type.com/us/services/options/hazmat. SpecialServicesRequested/DangerousGoodsDetail/ Valid contact name in case of emergency. The number and units used for hazardous material packaging. XML Schema See the XML Schema section of the FedEx Web Services Developer Guide in the Support area of the FedEx Developer Resource Center at fedex. Samples You can download sample service requests and replies with the WSDLs from the FedEx Developer Resource Center Technical Resources. Can also include limited quantity or exemption number. including OP900LL. not at the shipment level. gal = gallons).g.Chapter 29 Hazardous Materials (FedEx Ground U.S.com/ developer. Note: Hazardous material must be specified at the package level. go to fedex. Developer Guide 167 .. Offeror Required on all shipping papers. FedEx Web Services. OP-900LG forms. and Hazardous Materials Certification per DOT regulation. EmergencyResponseContactNumber SpecialServicesRequested/DangerousGoodsDetail/ Shipper name (offeror) or contact number. The quantity of hazardous materials in the shipment and the unit type (e. Note: For more information regarding DOT requirements for hazardous material elements.

30 Future Day Shipping Future Day Service Details Future Day Coding Details .

entry must be less than or equal to 5 days in the future.S.. For future day shipping. See Appendix L: “Time Zones” for more information.g.g. entry must be less than or equal to 10 days in the future. Developer Guide 169 . FedEx Express® international. and FedEx International Ground® shipping between all origin and destination pairs supported by FedEx Web Services.. The ShipTimestamp must be included in the Ship request. The UTC offset indicates the number of hours/minutes (e. 2009-06-26T17:00:00). Future Day Service Details The following service details apply to future day shipping: • Future day shipping is available for FedEx Express® U. the following parameters apply: • For Express shipping.S.com/ developer.m. Eastern Time). FedEx Ground® U. Element ShipmentSpecialServicesRequested/ SpecialServiceTypes ProcessShipmentRequest/ RequestedShipment/ShipTimestamp Requirements Future day shipping is considered a special service. For future day shipping. • FedEx Express packages may be created with a future ship date up to 10 days in advance. Future Day Coding Details The following ShipService WSDL elements are required to code a future day shipment: Samples You can download sample service requests and replies with the WSDLs from the FedEx Developer Resource Center Technical Resources. The time must be in the format: HH:MM:SS using a 24-hour clock. 2009-0626T17:00:00-04:00 is defined as June 26. The date and time are separated by the letter T (e. • You may delete future day shipments up until the ship date. FedEx Web Services. The date format must be YYYY-MM-DDTHH:MM:SS-xx:xx.. • For Express freight. XML Schema See the XML Schema section of the FedEx Web Services Developer Guide in the Support area of the FedEx Developer Resource Center at fedex.g. xx:xx) from UTC (e..Chapter 30 Future Day Shipping FedEx Web Services allows you to perform future day shipping for all supported FedEx shipping types. 2009 5:00 p. FUTURE_DAY_SHIPMENT must be included in the ship request. For more detailed information about the services offered by FedEx. • FedEx Ground future day shipments may be created up to 10 days in advance. see the electronic FedEx Service Guide.

31 FedEx Express International Shipping FedEx Express International Service Details FedEx Express International Service Options International Packaging Options FedEx Express International Coding Details .

S. • Available in more than 215 countries and territories. with Saturday pickup available in many areas for an additional charge. England. Check transit times for availability. see the electronic FedEx Service Guide. For more detailed information about the services offered by FedEx. • Door-to-door. Estimated duties and taxes calculations are now available. FedEx Ground®. • Available in more than 220 countries and territories. FedEx Web Services. • Options include Express International Saturday and Chapter 13: “Dangerous Goods” support for Chapter 16: “Dry Ice Shipments” only. 130" in length plus girth (L+2W+2H). Chapter 13: “Dangerous Goods”. to major cities in Europe and Canada. The business rules are as follows: • Service days are Monday through Friday. Developer Guide 171 . France. • Package size and weight up to 150 lbs. • Inbound delivery to select U. • Package size and weight up to 150 lbs. which means that you can create shipping transactions both to and from any prescribed country whose service is supported by FedEx. Contact your FedEx account executive for more information. Germany. • Outbound delivery to many destinations in Belgium.S. in 2 business days. postal codes from 60 countries in 1 or 2 business days. Mexico. • Service days are Monday through Friday. Italy. See Ship Service for a list of FedEx Express international services available by region. 130" in length plus girth (L+2W+2H). with Saturday delivery available in countries where Saturday is a regular business day.Chapter 31 FedEx Express International Shipping FedEx Web Services offers FedEx Express® international shipping from anywhere-to-anywhere. and Switzerland as early as 9 a. Chapter 37: “Commercial Destination Control”. FedEx International Priority FedEx International Priority® provides time-definite delivery. • Door-to-door. each. customs-cleared service. 130" in length plus girth (L+2W+2H). customs-cleared service. typically in 2 business days. each. The Asian network gives you next-business-day delivery within Asia and from Asia to the U. and all international shipping. or 3 business days. International Broker Select.m. See Chapter 38: “FedEx International Ground Shipping” for more information about that service. Check transit times for availability. FedEx International Economy FedEx International Economy® provides delivery typically in 2 to 5 business days. Spain. and Chapter 15: “Hold at FedEx Location”. 108" in length. • Options include Express International Saturday. Check transit times for availability. typically in 1. • Package size and weight up to 150 lbs. and in 2 or 3 business days to Canada. 108" in length. The European network provides next-business-day delivery between 38 major European markets. the Netherlands. 108" in length. FedEx International First FedEx International First® provides delivery in 1 or 2 business days. 2. • Service days are Monday through Friday. FedEx Express International Service Details FedEx international services include FedEx Express. each. and Puerto Rico. with Express International Saturday available in many areas.

Pick ups on Friday are delivered on Monday • Delivery Commitment: Depending on the destination postal code. FedEx® Tube. or 10 a.. the service delivery commitment will be either 9 a. or 10 a. • Weight Restrictions: Packages up to 68 kg are accepted (this can vary by country). You can also benefit from the FedEx 10kg Box and FedEx 25kg Box special rates. Ireland. Czech Republic. Germany. Luxembourg. • Destinations: Available to more than 18. packages up to 274 cm length (108"). customs-cleared delivery to major world markets. FedEx® Pak. Portugal.S. customscleared (where applicable) service with early morning delivery by 9 a. • Available packaging: – FedEx Europe First Customer Own packaging – FedEx Europe First Envelope – FedEx Europe First Pak – FedEx Europe First 10kg Box – FedEx Europe First 25kg Box FedEx Express International Service Options The following service options are available for use with FedEx Express international shipping: • FedEx® Delivery Signature services • FedEx Express international Saturday • FedEx InSight • Global Domestic Shipping • FedEx International Broker Select® • Shipment Notification In Ship Request • Chapter 13: “Dangerous Goods” • Chapter 16: “Dry Ice Shipments” FedEx Web Services.Chapter 31 FedEx Express International Shipping • Door-to-door. Spain. Spain.. Poland. • Options include Express International Saturday. MPS shipments are allowed. • Origins: Next-day delivery service is available to Europe from the following origin countries: Austria. the Netherlands. • Packaging Restrictions: FedEx packaging is available free of charge: FedEx® Envelope. FedEx Pak (FP) and single-piece FedEx boxes and tubes.m. and Chapter 13: “Dangerous Goods” to U. Dimensional Weight applies to packaging other than FedEx Letter (FL). door-to-door. Italy. Great Britain. FedEx® 25kg Box.m. Slovenia.. • Size Restrictions: In general. 9:30 a. 9:30 a..m.. • Days of Operation: Monday through Friday. Slovak Republic. Hungary.000 postal codes in major business centers in Austria. Canada and Puerto Rico only. depending on the destination postal code. 330 cm length and girth combined (130") [length and girth = length + 2xheight + 2xwidth] are accepted. and Switzerland.m. Ireland. Sweden. As a general rule. Switzerland. FedEx Europe First FedEx Europe First® provides intra-European next day. France. Developer Guide 172 . FedEx® 10kg Box. FedEx® Box. the Netherlands. Germany. Denmark.m. The extra delivery fee varies by destination postal code.m. and United Kingdom. Belgium. France. Customer's own packaging is also accepted. Finland. there is no limit per shipment. International Broker Select.. Norway. • At what price: A FedEx Europe First delivery fee in addition to your international priority rate. Greece. Belgium. Chapter 16: “Dry Ice Shipments”. Italy.

International Multiple Package Shipments You may use FedEx Web Services to tie international packages together that have to clear on a single Commercial Invoice. documents.fedex. • You may ship both documents and commodity shipments.Chapter 31 FedEx Express International Shipping • Chapter 19: “Alternate Return Address” • “Mask Account Number (FedEx International Ground)” • Chapter 20: “Masked Data” • Chapter 18: “Variable Handling Charges” • Chapter 37: “Commercial Destination Control” • International Freight shipping is available to Puerto Rico. • If you are new to international shipping and need assistance with customs rules. etc. the master package label has a package sequence indicator of 1 of 5. Developer Guide 173 . you may also choose a FedEx 10kg Box or a FedEx 25kg Box. FedEx Express International Coding Details Before you begin coding FedEx Express® International shipping options. go to the https:// www. and clearance requirements. These packaging options are allowed for FedEx International Priority® to more than 220 countries and territories. PackageCount. SignatureOption. for a FedEx 10kg Box and 55 lbs. MPS Express International shipments are associated with one another using a package sequence indicator. for a FedEx 25kg Box. All other packages associated with this master will have package sequence indicators of 2 of 5. For example.com/GTM?cntry_code=us Global Trade Manager website that provides the information you need to reduce the time it takes to clear packages through customs. if you ship 5 boxes of baseballs to London. • For shipments to countries that accept an Electronic Commercial Invoice (ECI). To tie international shipments together as a multiple-package shipment (MPS): • The first package in the shipment request is considered the master package. 3 of 5. • Use FedEx® Electronic Trade Documents to automatically generate copies of customs documents. note the following: • FedEx Express International shipments are created using the ShipService WSDL. For a list of countries that accept ECI. The SequenceID is also required for each child package. GAA) is included on the master package. Any shipment-level information (TotalWeight. The purpose of this type of MPS processing is to ensure that packages grouped together on one Commercial Invoice travel through the FedEx system together and arrive at customs at the same time. See Chapter 43: “FedEx Electronic Trade Documents” for more information. The weight limit is 22 lbs. • In the master package reply. International Packaging Options In addition to standard FedEx Express packaging. the tracking number assigned to that package is included in the MasterTrackingID element for all subsequent packages. • FedEx Express International allows multiple-package shipping (MPS). see Appendix O: “Countries Accepting Electronic Commercial Invoices”. The SequenceID for this package is 1. FedEx Web Services uploads your commodity information (entered as part of the Ship request) to that country’s customs clearance center to expedite clearance requirements. FedEx Web Services.

Specify the Employer Identification Number (EIN). where multiple addresses within the same postal code can have the same house number and street name. C. Multiple-Package Shipments. See Appendix I: “Postal-Aware Countries and Formats” for a list of postal aware countries. In addition to basic elements (including shipper elements) required for all shipping transactions and described in the Introduction of the FedEx Web Services Developer Guide. Identifies the recipient country. Note: The maximum number of packages in an MPS request is 100. For more information about MPS. if one package is a document.O. or Canada. No This element is optional for shipments to the U.Chapter 31 FedEx Express International Shipping • When shipping commodities. multiplepackage shipments and FedEx Ground C. Required. RequestedShipment/ CountryCode RequestedShipment/ PhoneNumber TinType/TinNumber No No No Recipient Information FedEx Web Services. FedEx Express U.S.D. see FedEx Express U. and international C. FedEx Ground U.S. the entire list of all the commodities in the shipment must be included in the ship request for each package so the commodity values are calculated correctly. Required if duties. This is also true for commodity shipments and document shipments cannot be combined in an MPS shipment. Required only if recipient country is U. and international multiple-package shipments. this element must be included in the Ship request. and international multiplepackage shipments. taxes. When this is the case.D. Tax Identification Number. and Canada.S. the urbanization code is needed to distinguish them. to receive an accurate rate quote.S. Document Shipments Shipment contents that are considered to be non-dutiable are known as document shipments. then all packages in the shipment must be documents.O. Element RequestedShipment/Contact RequestedShipment/ StreetLines RequestedShipment/City RequestedShipment/ StateOrProvinceCode RequestedShipment/ PostalCode Multiple Occurrence No Yes No No No Description Required if Company name is blank. or if EEI applies and country is Mexico (MX).D.S.D. Developer Guide 174 . Required only if recipient country is a postal aware country. the following elements are available to create a FedEx Express International document shipment: Note: For FedEx Express International MPS shipments. and fees are billed to recipient. Required. Required. Address/Residential Element RequestedShipment/Company Multiple Occurrence No Description Required if Contact name is blank. and International C.O. At least one street address line is required.S. However. RequestedShipment/ UrbanizationCode No Relevant only to addresses in Puerto Rico.O. multiple-package shipments. This option is available for FedEx Express U.

rate quotes will be returned based on the specified currency. The MasterTrackingID element is returned for the first package in an MPS shipment.O.S. Element PackageCount SequenceNumber MasterTrackingID Multiple Occurrence Yes Yes Yes Description Required for MPS shipments. The reference element is also used to track by reference. and international C. This element allows customer-defined notes to print on the shipping label. AccountNumber Currency No No MPS Elements This option is available for FedEx Express U. FedEx Express U. Valid values are: • BILL_OF_LADING • CUSTOMER_REFERENCE • DEPARTMENT_NUMBER • ELECTRONIC_PRODUCT_CODE • INTRA_REGULATORY_REFERENCE • INVOICE_NUMBER • P_O_NUMBER • SHIPMENT_INTEGRITY • STORE_NUMBER CustomerReference/Value No Element Multiple Occurrence Description Note: You can add up to four references per shipment. For more information about MPS. CountryCode CustomerReferenceType No No Required. Required for MPS shipments. C. For example. C. the actual invoice number associated with the package is included in the CustomerReference/Value element.D. This element must be included on all subsequent shipments to tie these packages together. FedEx Ground U. Multiple-Package Shipments (MPS). Optional.O. multiple-package shipments.O. Reference information to be associated with the CustomerReferenceType. Note: Up to 100 MPS packages can be created for one master shipment. Developer Guide 175 . Total number of packages in the MPS shipment. and international C. FedEx Web Services. RECIPIENT or THIRD_PARTY. multiplepackage shipments. SHIPMENT_INTEGRITY prints only on the invoice. Note: FedEx will provide currency conversion using FedEx Web Services. Optional.D. Values are: • COLLECT (Ground) • SENDER • RECIPIENT • THIRD_PARTY Required if PaymentType element is SENDER. Required.S.D. Required if PackageCount is greater than 1. If you enter a currency other than the currency associated with your FedEx account number.S.S. if you designate INVOICE_NUMBER in the CustomerReferenceType element. and FedEx Ground U. The country code associated with the shipper’s FedEx account billing currency type.D.S.Chapter 31 FedEx Express International Shipping Billing Element ShippingChargesPayment/ PaymentType Multiple Occurrence No Description Required. and international multiplepackage shipments. see FedEx Express U. and international multiple-package shipments.O.

The values represented are those common to both carriers. and Puerto Rico. this element is required for packages traveling to and from the U. Shipment/Package Information Element ServiceType Multiple Occurrence No Description Required. Units and Value are included in this element. Optional but recommended if your package type is CUSTOMER_PACKAGING. Element Multiple Occurrence Description international "admissibility package" types (based on ANSI X. Canada.S.. See Appendix J: “Physical Packaging” for valid package descriptions. Height Width Length Yes Yes Yes Optional but recommended if your package type is CUSTOMER_PACKAGING. Optional but recommended if your package type is CUSTOMER_PACKAGING. Both simple elements are required. This enumeration rationalizes the former FedEx Express PackagingType Yes PhysicalPackaging Yes FedEx Web Services. Note: For additional coding details.Chapter 31 FedEx Express International Shipping Element Multiple Occurrence Description Note: The MasterTrackingID element includes the MasterTrackingNumber and FormID. • INTERNATIONAL_ECONOMY • INTERNATIONAL_FIRST • INTERNATIONAL_PRIORITY • INTERNATIONAL_ECONOMY_ FREIGHT • INTERNATIONAL_PRIORITY_ FREIGHT Required. Values for the Units element are: • LB • KG The Value element must contain the actual package weight. Values for the Units element are: • LB • KG The Value element must contain the actual package weight. Units and Value are included in this element. Values are: • EUROPE_FIRST_INTERNATIONAL_PRIORITY (for intra-Europe shipment only). Values are: • FEDEX_10KG_BOX • FEDEX_25KG_BOX • FEDEX_BOX • FEDEX_ENVELOPE • FEDEX_PAK • FEDEX_TUBE • YOUR_PACKAGING If you select YOUR_PACKAGING as the package type. For MPS shipments. each ProcessShipment request must contain the package Weight.12) and the FedEx Freight packaging types. Multiple-Package Shipments (MPS). Developer Guide 176 . Weight Yes Required. not the subsequent child packages. TotalWeight No Required for MPS shipments. see FedEx Express U.S. The TotalWeight element is submitted for the master package only. The master package (designated as 1 in the PackageCount element) contains the total package weight in the MPS shipment.

see Minimum Customs Value. The time must be in the format: HH:MM:SS using a 24-hour clock. you may choose these shipping options for a document shipment: • Chapter 15: “Hold at FedEx Location” (depending on origin/destination pair and service) • Shipment Notification In Ship Request • Chapter 19: “Alternate Return Address” • Express International Saturday (depending on origin/destination pair and service) • International Broker Select • FedEx Insight FedEx Web Services. 2009-0626T17:00:00-04:00 is defined as June 26. Country code where document contents were produced in their final form. Values are: • DOCUMENTS_ONLY • NON_DOCUMENTS A minimum of three characters is required for this element. Commodity/ CountryOfManufacture InsuredValue/Amount Yes No Optional. Date of shipment. FedEx liability for each package is limited to $100USD unless a higher value is declared and paid for. Element Multiple Occurrence Description The UTC offset indicates the number of hours/ minutes (e..g. For a list of these countries.g. No declared value/carriage value is added to the subsequent child packages. Values are: • IN • CM No Required. Eastern Time). The date and time are separated by the letter T (e. 2009-06-26T17:00:00). the master package should contain the total declared value/ carriage value. 2009 5:00 p.. this value can be current date or up to 10 days in future.m. RequestedShipment/ ShipTimeStamp No Required. Note: "InsuredValue" refers to declared value of the package. FedEx does not provide insurance of any kind. For FedEx Express International MPS. InternationalDocument ContentType Commodity/Description Yes Label Requirements Element LabelSpecification Multiple Occurrence No Description To identify the type of label format you will receive. In addition to these elements. More information about label printing is provided in Chapter 46: “Creating a Label”. Time of shipment based on shipper’s time zone.g. The date format must be YYYY-MM-DDTHH:MM:SSxx:xx. RequestedShipment/Date No Required. xx:xx) from UTC (e. For FedEx Express international shipments. Defaults to CDT.Chapter 31 FedEx Express International Shipping Element Units Multiple Occurrence Description Required if dimensions are specified. See Appendix L: “Time Zones” for more information. Maximum number of characters is 450. Use this element if you want to declare a higher value. Note: Some countries require a minimum document declared value of $1USD. elements in the Label Specification complex type element should be included in the Ship reply (depending on your label format). Developer Guide 177 . See Appendix K: “Customs-Approved Document Descriptions” for more information.

Required only if recipient country is U. Required. Identifies the recipient country code. the entire list of all the commodities in the shipment must be included in the ship request for each package so the commodity values are calculated correctly. Recipient Information Commodity Shipments Shipment contents that are considered to be dutiable are known as commodity shipments. Valid values are: • • • • • BUSINESS_NATIONAL BUISNESS_STATE BUSINESS_UNION PERSONAL_NATIONAL PERSONAL_STATE RequestedShipment/ CountryCode RequestedShipment/ PhoneNumber TaxpayerIdentification/ TinType/ No No No FedEx Web Services. or Canada. Required if Company name is blank. When this is the case. When shipping commodities. then all packages in the shipment must contain commodities. See Appendix I: “Postal-Aware Countries and Formats” for a list of postal aware countries. Shipment Level Shipment Shipment Shipment Shipment Shipment Shipment Shipment Shipment Package Shipment Package RequestedShipment/Company RequestedShipment/Contact RequestedShipment/ StreetLines RequestedShipment/City RequestedShipment/ StateOrProvinceCode RequestedShipment/ PostalCode Element Multiple Occurrence No No Yes No No No Description Required if Contact name is blank. if one package is a commodity shipment. Required only if recipient country is a postal aware country. At least one street address line is required. In addition to the basic elements required for all shipping requests described in the Introduction of the FedEx Web Services Developer Guide the following elements are required to create a FedEx Express International commodity shipment.Chapter 31 FedEx Express International Shipping Shipping Option Dangerous Goods Delivery Signature Options Dry Ice Future Day Hold at Location Inside Delivery Inside Pickup Notification Reference Elements Saturday Services Variable Handling Charge Package vs. RequestedShipment/ UrbanizationCode No Relevant only to addresses in Puerto Rico. or if EEI applies and country is Mexico (MX). the urbanization code is needed to distinguish them. Identifies the category of the taxpayer identification.S. where multiple addresses within the same postal code can have the same house number and street name. Required. Commodity and document shipments cannot be combined in an MPS shipment. Developer Guide 178 . Note: For FedEx Express International MPS shipments.

and international C.S. multiple-package shipments.g. xx:xx) from UTC (e. 2009-0626T17:00:00-04:00 is defined as June 26. However.D.m. The time must be in the format: HH:MM:SS using a 24-hour clock. Time of shipment based on shipper’s time zone. to receive an accurate rate quote. RequestedShipment/Date No Required.. RECIPIENT or THIRD_PARTY.O.S. Required. Address/Residential No RequestedShipment/ ShipTimeStamp No AccountNumber Currency No No Billing Details Element TaxpayerIdentification/TinType Multiple Occurrence No Description Required for non document shipments to Brazil. and FedEx Ground U. this element must be included in the ProcessShipment request. Required if duties.S. Specify the Employer Identification Number (EIN). and international multiple-package shipments. and fees are billed to recipient. FedEx Web Services.D.D.O. and Canada. Values are: • COLLECT (Ground) • SENDER • RECIPIENT • THIRD_PARTY Required if PaymentType element is SENDER. The date format must be YYYY-MM-DDTHH:MM:SSxx:xx. this value can be the current date or up to 10 days in the future. Also required if you included the TaxpayerIdentification/TinType element in the Ship Request. This element is optional for shipments to the U. Required. Depending on the TinType submitted. and international multiplepackage shipments. include the tax ID number for the recipient. FedEx Express U. See Appendix L: “Time Zones” or more information about time zones. C. Eastern Time). and fees. ShippingChargesPayment/ PaymentType No Element Multiple Occurrence Description • Individual Tax ID • Company Tax ID Note: This type must match the data entered in the TaxpayerIdentification/Number element. rate quotes will be returned based on the specified currency.O. For FedEx Express International shipments. FedEx Ground U. If you enter a currency other than the currency associated with your FedEx account number. C.Chapter 31 FedEx Express International Shipping Element TinType/TinNumber Multiple Occurrence No Description Tax Identification Type and Tax Identification Number. and international C. 2009 5:00 p.O. The UTC offset indicates the number of hours/ minutes (e. multiplepackage shipments. taxes. taxes. Valid values are: • Passport Number CountryCode No MPS Elements This option is available for FedEx Express U. 2009-06-26T17:00:00).g. Date of shipment.S. Required.S. Optional. TaxpayerIdentification/ Number No Required for shipments to Brazil. Country code associated with the currency. Defaults to CDT..g. The date and time are separated by the letter T (e. FedEx will provide currency conversion using FedEx Web Services.D. Developer Guide 179 . Note: This element is not required but should be added for recipient billing of duties.

Units and Value are included in this element. The TotalWeight element is submitted for the master package only. and Puerto Rico.S. Developer Guide 180 . Element PackageCount SequenceNumber MasterTrackingID Multiple Occurrence Yes Yes Yes Description Required for MPS shipments. The master package (designated as 1 in the PackageCount element) contains the total package weight in the MPS shipment. Total number of packages in the MPS shipment.. Values are: • EUROPE_FIRST_INTERNATIONAL_PRIORITY (for intra-Europe shipment only) • INTERNATIONAL_ECONOMY • INTERNATIONAL_FIRST • INTERNATIONAL_PRIORITY • INTERNATIONAL_ECONOMY_FREIGHT • INTERNATIONAL_PRIORITY_FREIGHT Required. Shipment/Package Information Element ServiceType Multiple Occurrence No Description Required. Values are: • FEDEX_10KG_BOX TotalWeight No Required for MPS shipments. Required if PackageCount is greater than 1. This element must be included on all subsequent shipments to tie these packages together. The MasterTrackingID element is returned for the first package in an MPS shipment. Required for MPS shipments. For MPS shipments. Required.Chapter 31 FedEx Express International Shipping For more information about MPS. Both simple elements are required. The values represented are those common to both carriers. Values for the Units element are: • LB • KG PackagingType Yes FedEx Web Services. Note: The MasterTrackingID element includes the MasterTrackingNumber and FormID.12) and the FedEx Freight packaging types. Multiple-Package Shipments (MPS). Units and Value are included in this Element. see FedEx Express U. each ship request must contain the package Weight. See Appendix J: “Physical Packaging” for valid package descriptions. Canada. Weight Yes PhysicalPackaging Yes Element Multiple Occurrence Description • • • • • • FEDEX_25KG_BOX FEDEX_BOX FEDEX_ENVELOPE FEDEX_PAK FEDEX_TUBE YOUR_PACKAGING Required for packages traveling to and from the U.S. This enumeration rationalizes the former FedEx Express international "admissibility package" types (based on ANSI X. not the subsequent child packages. Values for the Units element are: • LB • KG The Value element must contain the actual package weight. Note: The maximum number of packages in an MPS request is 100.

This element allows customer-defined notes to print on the shipping label. the master package should contain the total declared value for the shipment. this value can be current date or up to 10 days in future. Date of shipment. No declared value is added to subsequent child shipments. Note: "InsuredValue" refers to declared value of the package. Eastern Time). Note: Reference information is submitted on the shipment level.m. InternationalDocument ContentType No Required. The time must be in the format: HH:MM:SS using a 24-hour clock. You may enter a value in this element to declare additional value for this shipment. The date format must be YYYY-MM-DDTHH:MM:SSxx:xx. CustomerReferenceType No Optional. For example. Values are: • DOCUMENTS_ONLY • NON_DOCUMENTS Required. See Appendix J: “Physical Packaging” for valid package descriptions.g. Optional but recommended if your package type is CUSTOMER_PACKAGING. For FedEx Express international shipments.. The date and time are separated by the letter T (e. The UTC offset indicates the number of hours/ minutes (e.g.. RequestedShipment/ ShipTimeStamp No Height Weight Length Yes Yes Yes FedEx Web Services. you may add up to three references per shipment. xx:xx) from UTC (e. InsuredValue/Amount SHIPMENT_INTEGRITY prints only on the invoice. 2009-0626T17:00:00-04:00 is defined as June 26. Values are: • IN • CM No Optional.Chapter 31 FedEx Express International Shipping Element Multiple Occurrence Description The Value element must contain the actual package weight. For MPS shipments. However. the actual invoice number associated with the package is included in the CustomerReference/Value element. 2009-06-26T17:00:00). Valid values are: • • • • • • • • • BILL_OF_LADING CUSTOMER_REFERENCE DEPARTMENT_NUMBER ELECTRONIC_PRODUCT_CODE INTRACOUNTRY_REGULATORY_REFERENCE INVOICE_NUMBER P_O_NUMBER SHIPMENT_INTEGRITY STORE_NUMBER Element Units Multiple Occurrence Description Required if dimensions are specified. 2009 5:00 p.g. Developer Guide 181 . RequestedShipment/Date No Required. CustomerReference/Value No Optional. Optional but recommended if your package type is CUSTOMER_PACKAGING. The reference element is also used to track by reference. FedEx does not provide insurance of any kind. Optional but recommended your package type is CUSTOMER_PACKAGING. Reference information to be associated with the CustomerReferenceType. if you designate INVOICE_NUMBER in the CustomerReferenceType element. Time of shipment based on shipper’s time zone. Defaults to CDT.

• EXW (Ex Works): Seller makes goods available to buyer. Required if the Terms of Sale element is CIF. Insurance Paid/Carriage Insurance Freight): Seller is responsible for freight insurance. (Default) • CIP/CIF (Costs.Chapter 31 FedEx Express International Shipping Label Requirements Element LabelSpecification Multiple Occurrence No Description To identify the type of label format you will receive. buyer is responsible for insurance.S. To facilitate customs clearance and to ensure that duties. • DDU (Delivered Duty Unpaid): Seller is responsible for delivering goods to destination. NAFTA.S. Identities the type of regulatory control. Optional. Valid values are: • Sold • Not Sold • Gift • Sample InsuranceCharge/Amount No International Clearance Requirements Element TermsOfSale Multiple Occurrence No Description Required for commodity shipments. The EU indicator prints on the shipping label. and fees are correctly assessed. FOOD_OR_PERISHABLE. taxes. FreightCharge/Amount No Element Multiple Occurrence Description • DDP (Delivered Duty Paid): Seller is responsible for delivering goods to destination. or U. taxes. CustomsValue No For MPS shipments. Developer Guide 182 . including duties. This charge must be added to the total customs value amount. • CPT/C&F (Carriage Paid To/Costs and Freight): Seller is responsible for cost of freight to destination. RegulatoryControlType No Purpose No FedEx Web Services. and miscellaneous charges to destination. FOOD_OR_PERISHABLE is required by the FDA/ BTA for food or perishable items coming to the U. this element must contain the total value declared to the Bureau of Customs and Border Protection for all packages in the shipment. Required if the Terms of Sale element is either CF or CIF. Buyer is responsible for delivering goods to destination. This charge must be added to the total customs value amount.S. Valid values are: • FCA/FOB (Free Carrier/Free On Board): Seller is responsible for all costs of delivering goods to destination. Buyer is responsible for clearing goods through Bureau of Customs and Border Protection. More information about label printing is provided in Chapter 46: “Creating a Label”. and miscellaneous fees. • EU_CIRCULATION is required for shipments between European Union countries. Valid values are: • • • • EU_CIRCULATION. elements in the LabelSpecification complex type element should be included in the Ship reply (depending on your label format. and Puerto Rico (except for shipments from PR to the U. to PR) containing food items. enter a valid purpose.

export shipping only. A maximum of four occurrences per commodity may be included. Unit of measure (for example. Commodity/Units Commodity Weight Yes Yes Required. Required only for the FedEx CI. DZ = dozen) of each commodity in the shipment. Required. you must enter the weight in lbs. Total quantity of an individual commodity within the shipment (used in conjunction with Commodity Unit of Measure). especially if the Customs Value is greater than $2. Optional. Developer Guide 183 . Optional. include valid Harmonized Codes for all commodities. Corresponding value for Units. The following elements are included: • AccountNumber • TIN (Tax Payer Identification) Commodity/ExportLicense Number Yes Commodity/ExportLicense ExpirationDate Yes FedEx Web Services. EA = each. export shipping only.S.Chapter 31 FedEx Express International Shipping Element Multiple Occurrence Description • Repair and Return • Personal Effects Element Multiple Occurrence Description number is supplied.500USD or if a valid U. Commodity information must be included in the ship request for all packages in an MPS shipment. A minimum of three characters is required for this element. Applies to U. Total number of packages in this shipment. At least one occurrence is required for international commodity shipments. Customs value for each commodity in the shipment.S. Required only if a commodity is shipped on a commercial export license and the export license Commodity/UnitPrice Commodity/Amount Yes Yes CommercialInvoice/ Comments TaxesMiscellaneousCharges/ Amount Yes No Yes Commodity/Quantity Yes If the recipient and the importer are not the same. See Appendix G: “Vague Commodity Descriptions” for a list of appropriate commodity names. This must be added to the total customs value amount if submitted. Element Commodity/NumberOfPieces Commodity/Description Multiple Occurrence Yes Yes Description Required. Must be included for each commodity. Required.S. the following importer elements are required: Element customsClearanceDetail/ ImporterofRecord Multiple Occurrence No Description Required if the recipient and importer are not the same. Commodity/ CountryOfManufacture Commodity/HarmonizedCode Yes Required. To expedite customs clearance. To expedite customs clearance. export license is required. Optional. Commodity Elements Note: A maximum of 20 occurrences of commodity line item information is supported in the ShipService WSDL. Maximum number of characters is 450. Code of country in which commodity contents were produced or manufactured in their final form. for that commodity. Commodity/ CIMarksAndNumbers Yes An identifying mark or number used on the packaging of a shipment to help customers identify a particular shipment. especially if the Customs Value is greater than $2. For example. The Commodity/Amount must equal the commodity UnitPrice times Units. Applies to U.500USD or if the Foreign Trade Regulations (FTR) number is not supplied. if you use LB as the Units type.

Specifies additional description about customs options. Returned for Canadian origin shipments. Required when the customs options type is "other. Shipment Level Package Reply Elements In addition to the standard reply elements for all ship requests. Returned for intra-Europe shipments using Europe First service. Returned for Canadian origin shipments.Chapter 31 FedEx Express International Shipping Element Multiple Occurrence Description • Contact • Address Shipping Option Variable Handling Charge Package vs. FedEx Web Services. Returned for international MPS shipments. Shipment Level Shipment Shipment Shipment Shipment Shipment Shipment Package Shipment Shipment Shipment RequestedShipment/ CustomsClearanceDetail/ CustomsOptions /CustomsOptionsDetail/Description Reference Elements with Output Location The ShipService WSDL includes these CustomerReference/ CustomerReferenceType options: Value BILL_OF_LADING Prints Shipping label and invoice." In addition to the preceding elements. the following Express International elements are returned: Element MasterTrackingID/Tracking Number MasterTrackingID/FormID Taxes/TaxType/HST Taxes/TaxType/GST Taxes/TaxType/PST SurchargeType/Offshore SurchargeType/EuropeFirst Description Returned for international MPS shipments. you may also choose from the following shipping options for a commodity shipment: • Chapter 15: “Hold at FedEx Location” (depending on origin/destination pair and service) • Shipment Notification In Ship Request • Chapter 19: “Alternate Return Address” • FedEx Express nternational Saturday (depending on origin/destination pair and service) • FedEx International Broker Select • FedEx InSight Shipping Option Dangerous Goods Dry Ice Future Day Hold at Location Inside Delivery Inside Pickup Reference Elements Saturday Services Shipment Notification Signature Options Package vs. Returned for Canadian origin shipments. Returned for international shipments. Developer Guide 184 .

Shipping label and invoice. and in the Customer Reference element on the invoice. ground shipping reports.Chapter 31 FedEx Express International Shipping Value CUSTOMER_REFERENCE INVOICE_NUMBER Prints Shipping label. Invoice. Developer Guide 185 . Value P_O_NUMBER SHIPMENT_INTEGRITY STORE_NUMBER Prints Shipping label and invoice. Shipping label and invoice. FedEx Web Services.

32 FedEx Express International (Saturday) Saturday Service Details Saturday Coding Details .

you may choose Saturday pickup or Saturday delivery services for your FedEx Express® International shipments for an additional surcharge.Chapter 32 FedEx Express International (Saturday) In the ShipService WSDL. For more detailed information about the services offered by FedEx. • To determine if Saturday services are available for your shipment origin/ destination pair.S. The following elements are required: Element ShipmentSpecialServicesRequested/ SpecialServiceTypes Description Two elements must be included in the ShipService WSDL for Saturday services: Saturday_Delivery: The ship date and service must equal a Saturday delivery date for this option. For these countries. Saturday delivery does not have to be included in the Ship request and no handling fees are applied. see the electronic FedEx Service Guide. Saturday Service Details The following service details apply: • Saturday delivery is available for shipments from the U. For example. to select points in Canada for the following services: – FedEx International Priority® – FedEx International Economy® – FedEx Freight® • Saturday pickup for international shipments is available for select markets in the United States. Saturday delivery is not allowed. Saturday_Pickup: Your ship date must equal a Saturday date for this option. Developer Guide 187 . use the ServiceAvailability WSDL. FedEx Web Services. if you choose FedEx International First® and your ship date is Thursday. Saturday Coding Details Saturday services are included in the ShipService WSDL. Note: Saturday delivery is available in select international destinations that consider Saturday a regular business day.

33 FedEx Express Freight Services: International FedEx International Priority Freight FedEx International Economy Freight Additional Service Details FedEx Express Freight Services Coding Details: International Dangerous Goods (International Express) Alcohol Shipping (International Express) Future Day Shipping (International Express) Hold at FedEx Location (International Express) Dry Ice Shipments (International Express) .

Note: If you have any questions about services available for your origin or destination pair. Call 1.0807 to book your freight shipment.800. stackable.S.200 lbs. Call 1. Chapter 34: “FedEx International Broker Select”. typically within 5 business days. Individual packages and/or skids greater than 151 lbs.800. and able to be lifted by forklift. • Skid or package size and weight: Exceeding 70" in height or 119" in length or 80" in width. or more. with Saturday delivery available depending on the recipient postal code. • The following special services are allowed (depending on destination location): Chapter 32: “FedEx Express International (Saturday)”. with Saturday delivery available to countries where Saturday is a regular business day. • Service days are Monday through Friday. use the RateService WSDL to determine service availability.332. Chapter 13: “Dangerous Goods”. • Must be palletized.332. FedEx International Priority Freight FedEx International Priority® Freight provides time-definite delivery. FedEx International Economy Freight FedEx International Economy® Freight provides time-definite service.200 lbs. Skids weighing in excess of 2. FedEx Express Freight Services Coding Details: International Before you begin coding FedEx Express® Freight Services International you should know: • Freight shipping weight must exceed 150 lbs. Chapter 13: “Dangerous Goods”. you must choose one of the FedEx Express® Freight Services. Individual packages and/or skids greater than 151 lbs. • Advanced confirmation required.200 lbs.0807 to book your freight shipment. typically in 1. • You should use the RateService WSDL to determine what freight services are available for your origin/destination pair. FedEx Web Services. to Canada: • Service days are Monday through Friday. • Individual skids of 151 lbs. • The following special services are allowed (depending on destination location): Chapter 34: “FedEx International Broker Select”. require prior approval. see the electronic FedEx Service Guide. require prior approval by FedEx.® Chapter 15: “Hold at FedEx Location”. Skids exceeding 2. Developer Guide 189 . • A booking number is required for this service. and Chapter 16: “Dry Ice Shipments”.Chapter 33 FedEx Express Freight Services: International If your FedEx Express® international package exceeds 150 lbs. For more detailed information about the services offered by FedEx. and Chapter 15: “Hold at FedEx Location”. require prior approval by FedEx. 2 or 3 business days to most major world markets including the U. • Available in more than 55 countries and territories. with flexible pickup and delivery options. • Skids exceeding 70" in height or 119" in length or 80" in width require prior approval. • Skid or package size and weight: exceeding 70" in height or 119" in length or 80" in width. Additional Service Details • Freight must be shrink-wrapped and/or banded to a skid. Skids weighing in excess of 2. Unlimited total shipment weight.

you will receive a booking number. If you enclose a packing list with your freight shipment.S. Chapter 14: “Alcohol Shipping” for more information.800.0807 to book your freight shipment.332. Future Day Shipping (International Express) See FedEx Express U. Chapter 15: “Hold at FedEx Location” for more information. In addition to the basic shipping elements required for a FedEx Express shipment.S.Chapter 33 FedEx Express Freight Services: International FedEx Freight international services are included in the ShipService WSDL. Reply Elements See the Chapter 6: “Ship Service” section for ProcessShipment reply information. Dry Ice Shipments (International Express) See FedEx Express U. When you call 1. This booking number can be included in the Ship request and prints on the shipping label.S. ExpressFreightDetail/ PackingListEnclosed Hold at FedEx Location (International Express) See FedEx Express U. Chapter 16: “Dry Ice Shipments” for more information. the following elements are available: Element ExpressFreightDetail/ BookingConfirmationNumber Description An advance booking number is optional for FedEx International Priority Freight. Dangerous Goods (International Express) See FedEx Express U. Chapter 30: “Future Day Shipping” for more information. FedEx Web Services. Chapter 13: “Dangerous Goods” for more information. Developer Guide 190 . this element informs FedEx operations that shipment contents can be verified on your packing list.S.S. Alcohol Shipping (International Express) See FedEx Express U. Optional.

34 FedEx International Broker Select FedEx International Broker Select Service Details FedEx International Broker Select Coding Details .

FedEx International Broker Select Service Details FedEx International Broker Select is available when using the following services to ship to select countries: • FedEx International Priority® • FedEx International Economy® • FedEx International Priority® Freight • FedEx International Economy® Freight • FedEx International Ground to Canada Note: FedEx International Broker Select is a contract service. Optional.S. FedEx International Broker Select Coding Details Before you begin coding FedEx International Broker Select. Contact FedEx Express® International Customer Service at 1. Combination of number. EIN (Employer Identification Number).Chapter 34 FedEx International Broker Select FedEx International Broker Select® allows you to designate a specific customs broker other than FedEx (or our designated broker). empty lines should not be included. or CA For more detailed information about the services offered by FedEx. Developer Guide 192 .4747 for requirements. Note: Certain customs limitations may apply for FedEx International Broker Select shipments. • Saturday services are not allowed for FedEx International Broker Select. • An additional routing surcharge applies to your FedEx International Broker Select shipments if you choose to have FedEx complete delivery after InternationalDetail/Contact/FaxNumber InternationalDetail/Contact/EmailAddress InternationalDetail/Address/StreetLines InternationalDetail/Address/StreetLines InternationalDetail/Address/City InternationalDetail/Address/StateOrProvinceCode FedEx Web Services. Broker’s valid FedEx account number. street name. In addition to the basic shipping elements required for a FedEx Express international shipment. Additional street lines can be included as needed. Tax ID Number. At least one line is required for a valid physical address. Required Required Required Optional Optional Optional Required. Contact your FedEx account executive for more information.247. customs clearance and if your recipient and customs broker are served by different FedEx clearance points.800. see the electronic FedEx Service Guide. you should know the following: • You must contact your FedEx account executive to be enrolled for this service. etc. Optional. Required Required for U. ® FedEx International Broker Select Elements FedEx International Broker Select is requested using the ShipService WSDL. the following elements are available for FedEx International Broker Select: Element InternationalDetail/Broker/AccountNumber InternationalDetail/Broker/Tin InternationalDetail/Contact/PersonName InternationalDetail/Contact/CompanyName InternationalDetail/Contact/PhoneNumber InternationalDetail/Contact/PagerNumber Description Optional.

Chapter 34 FedEx International Broker Select Element InternationalDetail/Address/PostalCode Description Optional Element InternationalDetail/Address/CountryCode Description Required FedEx Web Services. Developer Guide 193 .

35 B13A for Canada Export Shipping B13A Service Details B13A Coding Details .

Chapter 35 B13A for Canada Export Shipping The B13A is an export declaration form filed with Canada Customs by the Canadian exporter for all outbound shipments containing nonrestricted goods when the commercial goods are valued at $2. a valid B13A authorization code is required in this element.com/ ca_english/international/regulatorynews/b13afaqs. Puerto Rico. go to fedex. or the United States Virgin Islands.S. Virgin Islands. regardless of the value of the shipment. Virgin Islands. you may enter a Canada export permit number as well (optional).00 for any other currency type Note: The B13A Authorization Code. Note: If you have questions regarding B13A shipping requirements. You are not required to enter the 21-character B13A transaction number at the time of shipping. your manually filed B13A must be time and date stamped at a Canada Customs office before you ship. B13A Coding Details For product and/or commodity shipments: The B13A Filing Option element and associated elements must be provided for shipments of any value that are consigned to countries other than the United States. One original copy of the stamped B13A must be attached to the shipping documentation. Developer Guide 195 .000CAD.999. as defined by Revenue Canada Customs and related agencies. see the electronic FedEx Service Guide.99CAD Note: If MANUALLY_ATTACHED is specified. If FILED_ELECTRONICALLY is specified. B13A Elements Required elements for the B13A export declaration are provided in the ShipService WSDL: Element Description B13A Service Details The following service details apply: • For shipments of documents and commodities. Puerto Rico. prints on the international shipping label. if submitted. If you enter NOT_REQUIRED as the B13AFilingOption. the B13A is required when a shipment exceeds a customs value of $2. Puerto Rico.html for more information. return to the CAED software after you create your shipping label and update your original B13A declaration with this information. Virgin Islands and if the value exceeds: • $1. The shipment-status tracking number must be indicated on the stamped B13A. U. • The B13A is also required for shipments of controlled commodities. ExportDetail/StatementData ExportDetail/PermitNumber If you enter FILED_ELECTRONICALLY as the B13AFilingOption. your B13A authorization code must be obtained by submitting your B13A information using the CAED software.S. To add the required shipment-status tracking number to your B13A declaration. • $999. Valid values are: • • • • FILED_ELECTRONICALLY MANUALLY_ATTACHED NOT_REQUIRED SUMMARY_REPORTING For more detailed information about the services offered by FedEx. or the U. or Puerto Rico.99USD • $0.S. or the U. FedEx Web Services. For document shipments: The B13A Filing Option element and associated elements must be provided for shipments consigned to countries other than the United States. ExportDetail/B13AFilingOption Required for all FedEx Express® International shipments outbound from Canada that are not destined to the United States.000CAD or more and the final destination of the goods is a country other than the United States.

2008 Mandates EEI/SED Service Details EEI/SED Coding Details .36 Shipper’s Export Declaration October 1.

creating a record you can access online any time within 45 days of its submission. • Shipper/exporter can use the FedEx Export AgentFile® Tool at fedex. AESDirect is the U. Paper SED filings will no longer be accepted. Census Bureau has announced the final government regulatory rule for Foreign Trade Regulations (FTR) in its entirety. now all EEI/SED filings must be completed through AES. the term Electronic Export Information (EEI) will be used for export control under the umbrella of the U.com ($10USD per shipment) that authorizes FedEx as their agent. The FedEx Export AgentFile provides exporters with a streamlined filing and shipping label preparation process for regulatory compliance. EEI Filing Methods: The following EEI filing options are still available: • Shipper/exporter can continue to self-file directly with AESDirect (at no charge).S. Note: The U. There is a per-shipment charge for each ITN issued by the FedEx Export AgentFile XML.com. Department of Commerce to provide export statistics to the U. exemption. EEI Filing Requirements: Rules identifying when an EEI/SED is needed have not changed.Chapter 36 Shipper’s Export Declaration The Shipper’s Export Declaration or Electronic Export Information is required to provide export statistics and export control information for shipments exported from the U.com/GTM and choose File SED/EEI before preparing your shipping label.) The user interface is easy to use and guides you through all of the important steps. This tool was designed to provide you with the ability to program agent filing of EEI data incorporating XML technology into your existing system. 2008. meeting the requirements described in the service details.fedex. To file paper SEDs for freight or load freight requires AES proof of filing citations. sign. Government’s internal system that accepts Electronic Export Information and issues authorization to export shipments. Census Bureau’s free. Virgin Islands.S. Puerto Rico. You can also authorize FedEx to file the EEI as your agent by using the FedEx Export AgentFile XML. (Your record keeping requirements may however. you must file your shipment via the Automated Export System (AES) and eliminate the use of paper SEDs. require you to retain such records for up to 5 years as required by law. Paper SED Forms: Under the new rule.S. which outlines full compliance to the rule beginning October 1.S. Government. Internet-based interface for filing information to the Automated Export System (AES). Note the following changes: SED Name Change: SED information filed to AES will now be known as Electronic Export Information (EEI). To secure authorization for shipping commodities that require an EEI. You can authorize FedEx to file the EEI/SED as your agent when preparing shipments on fedex. FedEx Web Services.S. Instead. • Shipper/exporter can continue to complete. or exclusion legends. . To access this tool.S.. paper SEDs (Form 7525-V) cannot be filed under any circumstances.S. 2008 Mandates The new rule mandates electronic filing of all shipments requiring Shipper's Export Declaration information through the Automated Export System (AES) or through AESDirect by the U. SED. and fax a FedEx Export AgentFile form ($10USD per shipment) that authorizes FedEx as their agent. Principal Party in Interest (USPPI) or its authorized agent. go to FedEx® Global Trade Manager at https:// gtm. AES is the U. However.The name Shipper’s Export Declaration and its abbreviation. Developer Guide 197 October 1. Electronic Export Information filing (EEI) is applicable to all shipments exported from the U. The tool stores all of your filings.S. will no longer exist. • Shipper/exporter can continue to enter the required export data using FedEx.S. and the U.

Note: If your U. The proper format for an ITN number is AES XYYYYMMDDNNNNNN where YYYYMMDD is date and NNNNNN are numbers generated by the AES.aesdirect. between the U.gov to use this application). which requires an export license or permit. Element SenderTinType Description As the shipper. – The merchandise is subject to the International Traffic and Arms Regulations (ITAR). regardless of value. Libya. and Puerto Rico. – The shipment contains merchandise. or the U. North Korea.S. your tax identification information must be uploaded to FedEx for EEI/SED shipments. or Syria. Puerto Rico. You must also specify the Taxpayer Identification/Number with the corresponding ID number for TinType. Elements for submitting your ITN or SED exemption number to FedEx are provided in the ShipService WSDL. go to fedex. Virgin Islands to foreign destinations. Developer Guide 198 . Iraq. Specify the Employer Identification Number (EIN). go to fedex. CustomsClearanceDetail/ExportDetail/ ExportComplianceStatement For shipments requiring an EEI/SED. EEI/SED Coding Details EEI/SED shipments require either an exemption number or an ITN number (Internal Transaction Number) received from filing your EEI/SED shipment data with AESDirect (go to www. regardless of value. see the electronic FedEx Service Guide..html. Note: Shipments to Canada are exempt from this requirement.500USD and are sent from the same exporter to the same recipient on the same day. FedEx Web Services. Iran.com/us/sed/aboutsed. or business correspondence. enter the ITN number received from AES when you filed your shipment or the FTR (Foreign Trade Regulations) exemption number.S. or Puerto Rico to the U. regardless of value. EEI/SED Service Details The EEI/SED must meet the following requirements: • The EEI/SED must be submitted for shipments from the U. – The shipment contains rough diamonds.S. being sent to Cuba.S. export shipment meets any of the criteria listed above.S. Note: The ITN or FTR exemption number you submit in the Ship request prints on the international shipping label. – The shipment contains items other than personal. and from the U.com/ us/sed for more details before you tender your shipment to FedEx.S. interoffice. Virgin Islands if any of the following applies: – Shipments of merchandise under the same Schedule B commodity number are valued at more than $2. Sudan. Serbia and Montenegro (excluding Kosovo).Chapter 36 Shipper’s Export Declaration For more detailed information. For more detailed information about the services offered by FedEx.

37 Commercial Destination Control Commercial Destination Control Service Details Commercial Destination Control Coding Details .

You may enter up to four country codes in this element. FedEx Web Services. the Commercial Invoice. If the StatementType is either DEPARTMENT_OF_STATE or BOTH. and all other U. the Department of State Commercial Destination Control Statement (DCS) must be printed on your thermal or laser shipping label.S. the Virgin Islands.. Virgin Islands to Guam. See Appendix A: “Country Code Tables” for a list of countries. FedEx Web Services provide three elements in the ShipService WSDL for you to have the appropriate DCS on your shipping label. territories to all other international destinations. this element is required.S.S. Commercial Destination Control Service Details There are two types of Department of State shipments: • Exempt: Department of State exempt statements are allowed for all FedEx international services except FedEx International Ground® shipments to Canada. • Licensable: Licensable Department of State shipments are allowed for FedEx International Priority® and FedEx International Priority® Freight services only. Up to 11 alphanumeric characters are allowed. Developer Guide 200 . and any supporting export documents accompanying these shipments. Optional For more detailed information about the services offered by FedEx. see the electronic FedEx Service Guide.Chapter 37 Commercial Destination Control For shipments that travel under an ITAR exemption or ITAR license outbound from the U. If the StatementType is either DEPARTMENT_OF_STATE or BOTH. American Samoa.. Puerto Rico. or Northern Mariana Islands are excluded from this requirement. Note: Shipments from the U. this element is required. or the U. customsClearanceDetail/ ExportDetail/ DestinationControlDetail/ EndUser Optional End-user name.S. Commercial Destination Control Coding Details Required elements for printing the Commerce Destination Control Statement on your shipping label are provided in the ShipService WSDL: Element customsClearance DetailcustomsClearance Detail/ExportDetail/ DestinationControlDetail/ StatementTypes customsClearance DetailcustomsClearance Detail/ExportDetail/ DestinationControlDetail/ DestinationCountries Required Optional Description Values are: • DEPARTMENT_OF_COMMERCE • DEPARTMENT_OF_STATE • BOTH DCS shipment destination country. Puerto Rico.

) (International) Alternate Return Address (FedEx International Ground) Mask Account Number (FedEx International Ground) .D.O.38 FedEx International Ground Shipping FedEx International Ground Service Options FedEx International Ground Service Details FedEx International Ground Coding Details Delivery Signature Services (FedEx International Ground) Future Day Shipping (FedEx International Ground) FedEx Ground Collect On Delivery (C.

FedEx International Ground Service Options The following service options are available for use with FedEx International Ground shipping: • Chapter 19: “Alternate Return Address” • Chapter 37: “Commercial Destination Control” • Delivery Signature Services • Chapter 30: “Future Day Shipping” • FedEx Ground U. Note: To determine actual shipping services and options allowed for your origin/destination pair.. For more detailed information about the services offered by FedEx.O.O. Collect On Delivery (C. use the Service Availability service. • Customs clearance is included for shipments to Canada through our brokerage-inclusive service. • Package Size and Weight: Up to 150 lbs.) • Shipment Notification In Ship Request • Chapter 18: “Variable Handling Charges” • “Mask Account Number (FedEx International Ground)” FedEx International Ground Service Details FedEx International Ground is a direct-ship method for you to send single or multi-weight small package shipments directly from the U. Clearance Requirements All export documents must be placed in the international document pouch and attached to the FedEx International Ground package (or first package in an MPS shipment).S. For more information. specific guidelines must be followed for marking heavy packages. Contact your FedEx account executive for more information. Canada to the U. Each shipment must include: • 1 signed copy and 4 originals for Canada. • Exceptions: FedEx Ground® cannot deliver to P. see the electronic FedEx Service Guide.S. go to fedex. Developer Guide 202 . you may also use FedEx Ground® to ship intra-Canada packages. A fee applies. There are no minimum package requirements. FedEx International Ground provides day-definite delivery throughout Canada and Puerto Rico: FedEx Web Services.html. to Canada. For packages weighing 100–150 lbs. boxes. • The broker information (including Non-Resident Importer (NRI) designation if applicable) must be on the Commercial Invoice. 108" in length. Brokerage-inclusive service may not be available with all electronic shipping solutions. See Shipping Services by Region for a list of FedEx International Ground services available by region. • No hazardous materials (except for certain shipments to Canada that contain dry ice or are classified as Other Regulated Materials — Domestic [ORM-D]).. • Service Days: Monday through Friday by the end of the business day. and 165" in length and girth (L+2W+2H).Chapter 38 FedEx International Ground Shipping Use the Shipping service to access the FedEx International Ground® shipping features.S. Note: In addition to FedEx International Ground service to and from Canada. • Delivery Times: 3-7 business days.com/us/services/intl/ground.D. • A CI is needed for all shipments. and 1 signed copy and 2 originals for Puerto Rico. • Delivery Area: Canada. Estimated duties and taxes calculations are now available.

• Brokerage Inclusive Services: Through the new default brokerageinclusive service option. Note: For more information regarding specific clearance requirements for FedEx International Ground shipping. and Canada. • Broker Selection Option: If you prefer to use your own broker. and ancillary fees to the shipper. and Canada FedEx Web Services includes a variety of features that will improve your shipping experience and increase the ease of transborder shipping of FedEx International Ground packages between the U. including a phone number. However. see your FedEx account executive. • The ground collect billing option is also available for the Broker Select Option services. For more detailed information about the services offered by FedEx.Chapter 38 FedEx International Ground Shipping • The Commercial Invoice must also have contract details for your recipient. • A standard CI form can be printed at fedex. Samples You can download sample service requests and replies with the WSDLs from the FedEx Developer Resource Center Technical Resources. you may capture reply elements to create a Commercial Invoice. XML Schema See the XML Schema section of the FedEx Web Services Developer Guide in the Support area of the FedEx Developer Resource Center at fedex. Developer Guide 203 . the recipient. taxes. • The recipient is automatically the Importer of Record (IOR) unless otherwise designated on the Commercial Invoice. you have the option to do so. FedEx International Ground shipping gives you one point of contact. or a third party.S. Brokerage and Billing Options for Shipments Between the U.com/ developer.com/us/services/ createlabels. the following elements are available to create a FedEx International Ground shipment. FedEx Web Services. see the electronic FedEx Service Guide. • Flexible Billing Solutions: You now have the option to bill duties. • FedEx International Ground service allows multiple-package shipping so that you can create a single Commercial Invoice for the multiple-package shipment (MPS). • FedEx Web Services does not generate hard copies of customs documents. note the following: • FedEx International Ground shipments are created using the ShipService WSDL. FedEx International Ground Coding Details Before you begin coding FedEx International Ground shipping options.S. and initiates regulatory clearance while your packages are still en route. FedEx International Ground Ship Elements In addition to basic elements required for all ship transactions as describes in the Introduction of the FedEx Web Services Developer Guide.

the actual invoice number associated with the package is included in the CustomerReference/Value element. Developer Guide 204 . Country CustomerReferenceType No No Currency No Element AccountNumber Multiple Occurrence No Description Required. you may add up to four references per shipment. rate quotes will be returned based on the specified currency. This element allows you to add reference information that prints on the shipping label and on your invoice. Reference information to be associated with the CustomerReferenceType. RecipientEIN No Billing Element ShippingChargesPayment/ PaymentType FedEx Web Services. Values are: • COLLECT (Ground) • SENDER • RECIPIENT • THIRD_PARTY CustomerReference/Value No Note: Reference information is submitted on the shipment level. taxes.S. if you designate INVOICE_NUMBER in the CustomerReferenceType element. FedEx will provide currency conversion using FedEx Web Services. Optional. Values are: • BILL_OF_LADING • CUSTOMER_REFERENCE • DEPARTMENT_NUMBER • ELECTRONIC_PRODUCT_CODE • INTRACOUNTRY_REGULATORY_REFERENCE • INVOICE_NUMBER • P_O_NUMBER • SHIPMENT_INTEGRITY • STORE_NUMBER SHIPMENT_INTEGRITY prints only on the invoice. If you ship to a residential address and do not include the Residential element. Required if duties. Multiple Occurrence No Description Required. However. include the AccountNumber element that corresponds to the BillTo element. Required. Optional. Required Identifies the recipient country. Country code associated with the currency.Chapter 38 FedEx International Ground Shipping Recipient Information Element Company Contact StreetLines StreetLines City StateOrProvinceCode PostalCode CountryCode Telephone Residential Multiple Occurrence No No No No No No No No No No Description Required Required At least one street address line is required. and fees are billed to recipient. For example. Ensures that shipping and customs charges are billed to the correct account number. Reference information may also be used to track packages. If you enter a currency other than the currency associated with your account. Required Optional. your rate quote will be incorrect. Optional Required Required for Canada and U.

PackagingType Yes Required. Valid value is YOUR_PACKAGING. Valid values are: • EXPRESS • FREIGHT • GROUND • USPS • FEDEX Element ServiceType Multiple Occurrence No Description Required. Package and Shipment Details MasterTrackingID No MasterTrackingID/ TrackingIDType Package FedEx Web Services. The master package (designated as 1 in the PackageCount element) contains the total package weight in the MPS shipment. and Puerto Rico require an additional package description. This enumeration rationalizes the former FedEx Express® international "admissibility package" types (based on ANSI X.S.S. Required if PackageCount is greater than 1. PhysicalPackaging Yes Required for packages traveling to and from the U. Canada. and Puerto Rico. This element contains both the MasterTrackingNumber and the FormID elements. The TotalWeight element is submitted for the master package only. Use the PhysicalPackaging element to designate the package description. TotalWeight No Required for MPS shipments. See Appendix J: “Physical Packaging” for valid packaging types. Note: Packages traveling to and from the U. not the subsequent child packages. Canada. Values for the Units element are: • LB • KG The Value element must contain the actual package weight.. The shipment level information added to a master package applies to all packages in the shipment. For MPS shipments.Chapter 38 FedEx International Ground Shipping MPS Elements Note: Up to 20 MPS packages may be created for one master shipment. Developer Guide 205 . Total number of packages in the shipment. Note: Both residential and commercial shipments use the FEDEX_GROUND ServiceType. The MasterTrackingID element is returned with the first package reply. The values represented are those common to both carriers. Element PackageCount SequenceNumber Multiple Occurrence No No Description Required for MPS shipments. each ship request must contain the package weight. Weight Yes Required. Required.12) and the FedEx Freight packaging types. Units and Value are included in this element. The sequence number determines the master package and is important when shipment level information is added for that package.. The MasterTrackingID element must be added to each subsequent ship request for all other packages in the MPS shipment.

elements in the LabelSpecification complex type element should be included in the ProcessShipment reply (depending on your label format). The date format must be YYYY-MM-DDTHH:MM:SSxx:xx. Optional. 2009-06-26T17:00:00). The date and time are separated by the letter T (e. Note: "InsuredValue" refers to declared value of the package. Defaults to CDT. RequestedShipment/ TimeStamp No FedEx Web Services. Required if dimensions (Height. Width. Label Requirements Element LabelSpecification Multiple Occurrence No Description To identify the type of label format you will receive. The UTC offset indicates the number of hours/minutes (e. Eastern Time). Optional. Broker’s valid FedEx account number. Submitted in the Ship request on the package level. InsuredValue/Amount No Broker Selection Element customsClearanceDetailcustoms ClearanceDetailBroker/AccountNumber customsClearanceDetail/BrokerTin customsClearanceDetail/Contact/ PersonName customsClearanceDetail/Contact/ CompanyName Multiple Occurrence No No No No Description Optional. Tax ID number (EIN). 2009 5:00 p. FedEx does not provide insurance of any kind. this date can be the current date or up to 10 days in advance. No declared value is added to subsequent child shipments. Dimensions/Height Dimensions/Width Dimensions/Length Dimensions/Units Yes Yes Yes Yes Optional. Values are: • IN • CM You may enter a value in this element to declare additional value for this shipment. Time of shipment based on shipper’s time zone.m. Required if PersonName is not supplied. Submitted in the Ship request on the package level. Required. FedEx does not provide insurance of any kind. See Appendix L: “Time Zones” for more information. Developer Guide 206 .g 2009-06-26T17:00:00-04:00 is defined as June 26.g. xx:xx) from UTC (e. More information about label printing is provided in Chapter 46: “Creating a Label”. Optional. For FedEx International Ground. Submitted in the Ship request on the package level.Chapter 38 FedEx International Ground Shipping Element Multiple Occurrence Description Units and Value are included in this element. RequestedShipment/Date No Date of shipment. Values for the Units element are: • LB • KG The Value element must contain the actual package weight. the master package should contain the total declared value for the shipment..g. The time must be in the format: HH:MM:SS Element Multiple Occurrence Description using a 24-hour clock. For MPS shipments. Length) are submitted.

Optional Optional Optional Optional Optional Optional Optional Optional Optional Commodity/Units Commodity/Weight Commodity/Unit Price Commodity/Amount Yes Yes Yes Yes Required. For more information regarding Harmonized Code look-up. At least one occurrence is required for international commodity shipments. Required. For example. Commodity/Quantity Commodity/ CIMarksandNumbers Yes Yes Commodity/ CountryOfManufacture Commodity/ HarmonizedCode Yes Commodity/Description Yes Element Multiple Occurrence Description contains 10 baseballs. The Commodity/ Amount must equal the commodity UnitPrice times Units. a Harmonized Code should be included for all commodities in a shipment. Commodity information must be included in the Ship request for all packages in an MPS shipment.Chapter 38 FedEx International Ground Shipping Element customsClearanceDetail/Contact/ PhoneNumber customsClearanceDetail/Contact/ PagerNumber customsClearanceDetail/Contact/ FaxNumber customsClearanceDetail/Contact/ EmailAddress customsClearanceDetail/Address/ StreetLines customsClearanceDetailAddress/ StreetLines customsClearanceDetail/Address/ City customsClearanceDetail/Address/ StateOrProvinceCode customsClearanceDetail/Address/ PostalCode customsClearanceDetail/Address/ CountryCode Multiple Occurrence No No No No No No No No No No Description Required. For efficient customs clearance. Code of the country in which the commodity contents were produced or manufactured in their final form. See Appendix G: “Vague Commodity Descriptions” for a list of appropriate commodity descriptions. DZ = dozen) of each commodity in the shipment. An identifying mark or number used on the packaging of a shipment to help customs identify a particular shipment. Number of units of a commodity in total number of pieces for this line item. A minimum of three characters is required for this element. Yes Commodity Information Note: A maximum of 20 occurrences of the commodity line item information is supported in the ShipService WSDL. Customs value for each piece of a particular commodity in the shipment. 10 is included in this element as part of the commodity description of baseballs.com/GTM. Max length is 9. go to fedex. Element Commodity/ NumberOfPieces Multiple Occurrence Yes Description Total number of pieces for each commodity in a shipment. Optional. Required. Developer Guide 207 . Unit of measure (for example: EA = each. Required. Required only if a commodity is shipped on a commercial export license. if your MPS shipment Commodity/ ExportLicenseNumber No FedEx Web Services. Optional. Weight of each commodity. Maximum number of characters is 450.

For more information regarding these requirements. B . Optional.Select NC if the RVC is calculated according to the net cost method.Chapter 38 FedEx International Ground Shipping Element Commodity/ ExportLicenseExpirationDate CommercialInvoice/ Comments customsClearanceDetail/ NAFTA Multiple Occurrence No Description Required only if a commodity is shipped on a commercial export license and the ExportLicenseNumber element is supplied. International/NAFTA Information The following elements apply to U. Print the GAA.S. They do not apply to Canada to U. to Canada FedEx International Ground shipments only. If you are not the producer of the commodity. go to fedex.Signed certificate from producer NAFTACommodityDetail/ ProducerId No Identifies the commodity producer when multiple producers are used in a single shipment. For shipments to NAFTA countries (U. No No Note: In addition to standard ground ship replies.The good was produced entirely in a NAFTA country and satisfies the specific origin that applies to its tariff classification. Specify one of the following: No .. For MPS international shipments. FedEx Web Services. NAFTACommodityDetail/ NetCostDateRange No Element NAFTACommodityDetail/ NetCostMethod Multiple Occurrence No Description Optional. A maximum of four occurrences per commodity may be included. Developer Guide 208 . Yes No NAFTACommodityDetail NAFTACommodityDetail/ PreferenceCriterion.Select No if the RVC is not calculated according to the net cost method. Optional. NC . and Mexico). Specifies the NAFTA commodity detail for the shipment.S. Optional. FedEx International Ground shipments.S. request GAA on the master piece. The Net cost (NC) method calculates regional value content (RVC) as a percentage of the net cost to produce the good. shipping. FedEx International Ground transit times are returned in the Ship reply. specify Yes. Specify NC plus date range if RVC is calculated according to the net cost method over a period of time.Your knowledge of the commodity No (2) .Written statement from producer No (3) . you are required to enter the appropriate NAFTA information for your shipment. Preference for each commodity in the shipment: A . and nonallowable interest costs.com/us/customersupport/ftn/faq/ nafta.The good was obtained or produced entirely in a NAFTA country. Element Print General Agency Authority (GAA) Form Multiple Occurrence No Description Optional. select No and indicate whether the certificate is based on one of the following: No (1) . NAFTACommodityDetail/ ProducerDetermination No Optional. Net cost represents all costs incurred by the producer minus promotions. If you are the Producer of the commodity. Enter the beginning and ending dates of the time period in a MM/DD/CCYY format or select from the calendar icons. Canada.html. royalties.

to Canada FedEx International Ground shipments. Specify the number of GAA instruction copies to print. the following FedEx International Ground elements are returned: Element MasterTrackingID/TrackingNumber MasterTrackingID/FormID Taxes/TaxType/HST Taxes/TaxType/GST Taxes/TaxType/PST Description Returned for international MPS shipments.S. to Canada FedEx International Ground shipments. Returned for Canadian origin shipments. Optional. Returned number of GAA form copies to print. Specify the list clearance entry fee surcharge discount. Optional.S. Specify the GAA instructions. Applies only to U. Reply Elements In addition to the standard reply elements for all Ship requests. GAA Instruction Copies to Print Returned number of GAA instruction copies to print. FedEx International Ground shipments. FedEx International Ground shipments. Optional. FedEx International Ground shipments. GAA Instructions GAA Form Copies To Print International/NAFTA Reply Information Element List Clearance Entry Fee Surcharge Clearance Entry Fee Surcharge (Discount) GAA (General Agency Authority) form Description Returned list clearance entry fee surcharge. Applies only to U. FedEx Web Services. Specify the location of the GAA form. Value BILL_OF_LADING Reference Elements with Output Location The ShipService WSDL includes these CustomerReference/ CustomerReferenceType options: Prints Shipping label and invoice. Specify the form for the GAA as PNG or PDF. Does not apply to Canada to U. Returned for Canadian origin shipments. Optional. Applies to U.S. Optional. Optional.S. Applies to U. Specify the number of GAA form copies to print. Does not apply to Canada to U. Returned GAA instructions. Does not apply to Canada to U. FedEx International Ground shipments. Returned for Canadian origin shipments. Specify the list clearance entry fee surcharge. Returned list clearance entry fee surcharge discount.Chapter 38 FedEx International Ground Shipping Element GAA Media Type Provide GAA Instructions List Clearance Entry Fee Surcharge Clearance Entry Fee Surcharge (Discount) GAA Form GAA Form Copies To Print GAA Instructions GAA Instruction Copies to Print Multiple Occurrence No No No No No No No No Description Optional.S. Optional. Specify whether to include GAA instructions. Returned for international MPS shipments.S. Returned location of the GAA form. Developer Guide 209 . Does not apply to Canada to U. to Canada FedEx International Ground shipments.S.S. to Canada FedEx International Ground shipments.

Shipping label and invoice.O. Invoice. Delivery Signature Services (FedEx International Ground) See FedEx Express® U. Alternate Return Address (FedEx International Ground) See FedEx Express U.O.S. Chapter 20: “Masked Data” for more information. FedEx Ground Collect On Delivery (C. Chapter 19: “Alternate Return Address” for more information.S. Chapter 30: “Future Day Shipping” for more information.) for more information. ground shipping reports. Shipping label and invoice.D.Chapter 38 FedEx International Ground Shipping Value CUSTOMER_REFERENCE INVOICE_NUMBER P_O_NUMBER SHIPMENT_INTEGRITY STORE_NUMBER Prints Shipping label. Shipping label and invoice.S.) (International) See FedEx Ground U.S.D.S. Mask Account Number (FedEx International Ground) See FedEx Express U. Future Day Shipping (FedEx International Ground) See FedEx Express U. Delivery Signature Services for more information. Collect On Delivery (C. Developer Guide 210 . FedEx Web Services. and in the Customer Reference element on the invoice.

39 Close Shipment FedEx Ground Close Ship Day Service Details FedEx SmartPost Close Shipment Service Details .

Similarly. The TransactionDetail from the request is echoed back to the caller in the corresponding reply.C.D.O. Use the Close Service to initiate the final stage of processing all shipment data submitted by the customer for the day (close of business).D.O. see the electronic FedEx Service Guide. and HazMat reports can be printed anytime during the shipping day for shipments that have already been closed (up to three days in the past). Identifies the date and time up to which shipments are to be closed. You may request the following close documents. Identifies the version/level of a service operation expected by a caller (in each request) and performed by the callee (in each reply). TimeUpToWhichShipmentsAreTo BeClosed The following elements are required for a FedEx Ground Close Service with Documents request: Element WebAuthenticationDetail ClientDetail TransactionDetail Requirements The descriptive data to be used in authentication of the sender’s identity (and right to use FedEx Web Services). Initiates the final stage of processing all shipment data submitted by the customer for the day (close of business) for FedEx SmartPost shipments.D. (E.D. Descriptive data for this customer transaction. FedEx Ground® Multiweight reports (if the account is multiweight enabled) are produced at close time and cannot be reprinted. • COD_REPORT Version CloseDate CloseDocumentSpecification For more detailed information about the services offered by FedEx. FedEx Web Services. SmartPostCloseRequest FedEx Ground Close Ship Day Service Details The Close Service can be performed multiple times during your shipping day.Chapter 39 Close Shipment The Close Service WSDL allows you to reconcile shipping information for your FedEx Ground® or FedEx SmartPost® shipments and print a ground manifest for your ground driver.) • HazMat • FedEx Ground® Multiweight Package Detail C. the following reports are returned after a successful close and need to be printed (if shipments with these services are included in the Close transaction): • FedEx Ground® C. In addition to the ground manifest./E. FedEx Express® shipments are automatically closed and do not require you to perform a specific close operation. Note: Close is a requirement only for FedEx Ground®. FedEx SmartPost must be closed in order for the system to become aware of the package before it is scanned at the FedEx SmartPost facility. You may continue to ship ground packages after a close has been performed.O. Date on which shipments were closed.O.C. Descriptive data identifying the client submitting the transaction. Specifies characteristics of document(s) to be returned for this request.D. The ground manifest is generated after a successful close and must be printed before your ground shipments are tendered to FedEx. Both date and time should be included in the Close request.O. FedEx Ground Close Ship Day Coding Details The following elements are required for a Close Service transaction: Element GroundCloseRequest Requirements Initiates the final stage of processing all shipment data submitted by the customer for the day (close of business) for FedEx Ground shipments. / FedEx Ground® Electronic C. Developer Guide 212 .

S. Element GroundCloseReportsReprintRequest Requirements If this element is set to true. Additional elements for printing ground reports include the following: The following elements may be returned in the Ground Close with Documents reply: Element HighestSeverity Notifications TransactionDetail Requirements Indicates the highest level of severity of all the notifications returned in this reply. Actual document contents for all provided reports.C./E. FedEx Web Services generates four ground reports: • Ground Manifest • C. FedEx Web Services.D. To indicate which report(s) you want to receive. FedEx Ground Manifest and HazMat reports using the Close service. the report(s) requested in the CloseReportType element are returned. Descriptive data for this customer transaction. Developer Guide 213 . and specify a date from the previous three calendar days.C...D.Chapter 39 Close Shipment Element Requirements • MANIFEST • MULTIWEIGHT_REPORT • OP_950 You can also choose to reprint C. HazMat. Use the Close Service to initiate the final stage of processing all shipment data submitted by the customer for the day (close of business).D.O. C. FedEx Ground Multiweight reports (if the account is multiweight enabled) are produced at close time and cannot be reprinted. the Close Service processes and all valid reporting is returned.O. or Multiweight Detail).D. only) FedEx SmartPost Close Shipment Service Details The Close Service can be performed multiple times during your shipping day. If this element is set to false.O. Close Document Type TrackingNumber FedEx Ground Report Printing When you perform a Close. you receive ground reporting from the last three closed shipping days. Identifies the version/level of a service operation expected by a caller (in each request) and performed by the callee (in each reply). Descriptive data regarding the results of the submitted transaction./E. include the CloseReport Type element. The TransactionDetail from the request is echoed back to the caller in the corresponding reply.O.D.O. you may request the following reports: • MANIFEST • COD • HAZMAT • MULTIWEIGHT If you include the tracking number of a particular FedEx Ground shipment for which you want to print ground reports (manifest. Report • Multiweight Detail • Hazardous Materials Certification Report (U. CloseReportType Version If the CloseRequest/ReportOnly is set to true.

The value is "clos" The current value is "2".Chapter 39 Close Shipment • FedEx SmartPost Close is independent of a FedEx Ground® Close. The current value is "0". depending on which driver picks up your FedEx SmartPost packages. • No reports are returned in the FedEx SmartPost Close Reply. The value will be either FDXG or FXSP. Specify the HubId. Optional. HubId Element Requirements • • • • • • • • • • • • • • • • • • • • • • 5802 DNCO Denver 5481 DTMI Detroit 5087 EDNJ Edison 5431 GCOH Grove City 5771 HOTX Houston 5465 ININ Indianapolis 5648 KCKS Kansas City 5902 LACA Los Angeles 5254 MAWV Martinsburg 5379 METN Memphis 5552 MPMN Minneapolis 5531 NBWI New Berlin 5110 NENY Newburgh 5015 NOMA Northborough 5327 ORFL Orlando 5194 PHPA Philadelphia 5854 PHAZ Phoenix 5150 PTPA Pittsburgh 5958 SACA Sacramento 5843 SCUT Salt Lake City 5983 SEWA Seattle 5631 STMO St. If no CustomerManifestId values were sent in the individual Ship request. The value for the Password was provided by FedEx upon your request. Louis FedEx SmartPost Close Ship Day Coding Details The following elements are required for a Close Service transaction: Element WebAuthenticationDetail/ UserCredential/Key WebAuthenticationDetail/ UserCredential/Password ClientDetail/AccountNumber ClientDetail/MeterNumber Version/ServiceId Version/Major Version/Intermediate Version/Minor HubId Requirements The value for the Key was provided by FedEx upon your request. FedEx Express® shipments are automatically closed and do not require you to perform a specific close operation. then do not include this element in the request at all. FedEx Web Services. The FedEx Express nine-digit meter number that has been used in the Ship transactions The FedEx Express nine-digit meter number that has been used in the Ship transactions. It is an alphanumeric mixed-case string. Valid values are: • 5185 ALPA Allentown • 5303 ATGA Atlanta • 5281 CHNC Charlotte • 5602 CIIL Chicago • 5929 COCA Chino • 5751 DLTX Dallas DestinationCountryCode PickupCarrier CustomerManifestId Note: Include only the numeric HubId value in your request. • For more detailed information about the services offered by FedEx. Developer Guide 214 . see the electronic FedEx Service Guide. It is an alphanumeric mixed-case string. For FedEx SmartPost the value is always US. The current value is "0". Maximum length 8 characters.

XML Schema See the XML Schema section of the FedEx Web Services Developer Guidein the Support area of the FedEx Developer Resource Center at fedex.Chapter 39 Close Shipment Element Requirements If CustomerManifestId values were sent in the Ship requests. FedEx Web Services. then send one FedEx SmartPost close for each unique CustomerManifestId. Developer Guide 215 . Each Close request will only close the packages with a matching CustomerManifestId value. Samples You can download sample service requests and replies with the WSDLs from the FedEx Developer Resource Center Technical Resources.com/ developer.

40 Ship Service Coding Basics Create Shipment Using Process Shipment Request Cancel Shipment Using Delete Shipment Request .

Element Required Description package pickup. ServiceType Required Identifies the FedEx service to use in shipping the package. The time must be in the format: HH:MM:SS using a 24-hour clock. See Appendix L: “Time Zones” for more information about time zones.g. Identifies the shipment’s physical starting address if different from the shipper.. The total dimensions of the package. The date should not be a past date or a date more than 10 days in the future. Shipper and Origin should have the same address. cancel. Identifies the total weight of the shipment being conveyed to FedEx. Indicates the currency the caller requests to have used in all returned monetary values (when a choice is possible). xx:xx) from UTC (e. This is only applicable to International shipments and should only be used on the first package of a multiple-package shipment. Both the date and time portions of the string are expected to be used. 2009 5:00 p. which is made up of the following elements: PackagingType Required RequestedShipment Elements Element ShipTimestamp Required Required Description Identifies the date and time the package is tendered to FedEx. FedEx does not provide insurance of any kind. 2009-06-26T17:00:00). Descriptive data indicating the method and means of payment to FedEx for providing shipping services.m. The UTC offset indicates the number of hours/minutes (e.g 2009-06-26T17:00:00-04:00 is defined as June 26.g. The date format must be YYYY-MMDDTHH:MM:SS-xx:xx. See ServiceType for list of valid enumerated values. Descriptive data identifying the party receiving the package. See PackagingType for list of valid enumerated values.Chapter 40 Ship Service Coding Basics This section describes the Web Services elements needed to create. A unique identifier for a recipient location. The date and time are separated by the letter T (e. Descriptive data identifying the party responsible for shipping the package. Total declared value amount. and validate shipments. Developer Guide 217 . The time is the local time of the shipment based on the shipper's time zone. Create Shipment Using Process Shipment Request The ProcessShipmentRequest requires the RequestedShipment complex element. DropoffType Optional Identifies the method by which the package is to be tendered to FedEx. See DropoffType for list of valid enumerated values. This element does not dispatch a courier for TotalWeight Optional TotalInsuredValue PreferredCurrency Optional Optional TotalDimensions Shipper Optional Required Recipient RecipientLocationNumber Origin ShippingChargesPayment Required Optional Optional Required FedEx Web Services. Eastern Time). Identifies the packaging used by the requestor for the package.

Details about how to calculate variable handling charges at the shipment level. Details specific to a FedEx Freight® shipment.O. Specifies the type of rate the customer wishes to have used as the actual rate type. Specifies the client-requested response in the event of errors within shipment. If true. shipping document types. and the supporting detail must be provided in the appropriate sub-object. Valid values are: • EXPRESS • FREIGHT • GROUND • USPS • FEDEX Only used with C. Used with FedEx Home Delivery® and FedEx Freight. the special service type must be present in the ShipmentSpecialServicesRequested/ SpecialServiceTypes collection. For example.. RateRequestTypes CustomerSelectedActualRateType Optional Optional EdtRequestType Optional ExpressFreightDetail FreightShipmentDetail Optional Optional DeliveryInstructions VariableHandlingChargeDetail CustomsClearanceDetail Optional Optional Optional MasterTrackingId/TrackingIdType Package PickupDetail SmartPostDetail BlockInsightVisibility ErrorLabelBehavior Optional Optional Optional Optional CodReturnTrackingId Optional FedEx Web Services. C. Used when requesting child pieces in a multiple-package shipment (MPS). Details specific to FedEx SmartPost shipments.. and GAA information.O. If the shipper is requesting a special service which requires additional data (e.O. For use in “process tag” transaction. NAFTA information. Required on last transaction only. Only applies with shipments moving under international services.D.g.D.D. Information about this package that only applies to an international (export) shipment. Developer Guide 218 . The master tracking information will be returned in reply from the first package requested for a multiple-package shipment. Indicates the type of rates to be returned. Details such as the label. MasterTrackingId Optional Element LabelSpecification ShippingDocumentSpecification Required Required Optional Description Details about the image format and printer type for the returned label. Specifies whether the customer wishes to have Estimated Duties and Taxes provided with the rate quotation on this shipment.). Data applicable to shipments using FEDEX_FREIGHT PRIORITY and FEDEX_FREIGHT ECONOMY services. That master tracking information is then inserted into the requests for each additional package requested for that multiple-package shipment. MPS sent in multiple transactions. only the shipper/payor will have visibility of this shipment. "COD" must be included in the SpecialServiceTypes collection and the CodDetail object must contain the required data. CI information. to request C.Chapter 40 Ship Service Coding Basics Element SpecialServicesRequested Required Required Description Descriptive data regarding special services requested by the shipper for this shipment.

Chapter 40 Ship Service Coding Basics Element PackageCount ShipmentOnlyFields Required Required Optional Description For an MPS. Determines the type of deletion to be performed in relation to package level versus shipment level. or (for the total-piece-totalweight case) common characteristics of packages in the shipment. Descriptive data for this customer transaction. Developer Guide 219 . One or more package-attribute descriptions. each of which describes an individual package. Element WebAuthenticationDetail Required Required Description Descriptive data to be used in authentication of the sender’s identify (and right to use FedEx Web Services). DeleteShipmentRequest Elements ClientDetail RequestedPackageLineItems Optional TransactionDetail Required Optional Version Required Cancel Shipment Using Delete Shipment Request The DeleteShipmentRequest consists of the following elements: ShipTimestamp TrackingId DeletionControl Optional Optional Required Error Messages See Appendix N: “Error Code Messages” for a list of error codes and their associated messages. a group of identical packages. Identifies the FedEx tracking number of the package being cancelled. this is the total number of packages in the shipment. Descriptive data identifying the client submitting the transaction. The package-level data values types specified here will not be provided at the package-level. The timestamp of the shipment request. The TransactionDetail from the request is echoed back to the caller in the corresponding reply. Specifies which package-level data values are provided at the shipment-level only. FedEx Web Services. Identifies the version/level of a service operation expected by a caller (in each request) and performed by the callee (in each reply).

41 Shipping Document Service Shipping Document Service Details .

Specify CERTIFICATE_OF_ORIGIN if you want to send this document electronically and also receive a copy of this document in reply. Customer reference to the uploaded document(s). Specify image of type SIGNATURE to include on your document. including signature and/or letterhead images if desired. Specify ELECTRONIC_TRADE_DOCUMENTS to send this document electronically. Developer Guide 221 . Specifies the usage and identification of customer supplied images to be used on this document. Optional The instructions indicating how to print the Certificate of Origin (e. FedEx Web Services will then create the shipping documents and return them in your Ship replies as Base64-encoded strings. Complete and accurate description of this commodity. You will need to submit the required data elements in your Ship requests. image types.g. Before you can attach images. see the electronic FedEx Service Guide. whether or not to include the instructions.) Specifies characteristics of a shipping document to be produced. Certificate of Origin Element CreatePendingShipmentRequest/ RequestedShipment/ ShippingDocumentSpecification/ ShippingDocumentType ShippingDocumentSpecification/ CertificateOfOrigin CertificateOfOriginDetail ShippingDocumentSpecification/ CertificateOfOrigin CertificateOfOriginDetail/ DocumentFormat ShippingDocumentSpecification/ CertificateOfOrigin CertificateOfOriginDetail/ CustomerImageUsages RequestedShipment/ SpecialServicesRequested ShipmentSpecialServicesRequested/ ShipmentSpecialServiceType SpecialServicesRequested/EtdDetail/ RequestedDocumentCopies SpecialServicesRequested/Detail/ DocumentReferences UploadDocumentReferenceDetail RequestedShipment/ CustomsClearanceDetail/Commodities/ Description Required Description or Optional Required Specify CERTIFICATE_OF_ORIGIN.Chapter 41 Shipping Document Service FedEx Web Services can save you time and help optimize your shipping by creating many shipping documents for you. Optional Optional Optional ShippingDocuments Elements The following request elements are available from the ShipService WSDL: Include the following elements to produce a Certificate of Origin: Optional Optional FedEx Web Services. The types of all special services requested for the enclosing shipment (or other shipmentlevel transaction). etc. You can also request that most shipping documents be sent electronically (see Chapter 43: “FedEx Electronic Trade Documents” on page 232) instead of printing and attaching them to your shipments. Other elements are optional. ImageType and StockType are required. you must upload them (see Chapter 42: “Upload Images” on page 230). Shipping Document Service Details FedEx Web Services can create the following types of shipping documents: • Certificate of Origin • Commercial Invoice • NAFTA Certificate of Origin • OP-900 (Required for shipping hazardous materials with FedEx Ground®) • Pro Forma Invoice For more detailed information about the services offered by FedEx.

Optional Free-form text. Note: Values specified for the CUSTOMER_REFERENCE element may also appear as special instructions. Specify packing costs. CustomsClearanceDetail/ PartiesToTransactionAreRelated Optional Specify if parties to transactions are related. Valid values are: TRUE FALSE CustomsClearanceDetail/ CommercialInvoice/Purpose PurposeOfShipmentDescription Optional FedEx Web Services. Specify insurance charges if applicable. Developer Guide 222 . Valid values are: • GIFT • NOT_SOLD • PERSONAL_EFFECTS • REPAIR_AND_RETURN • SAMPLE • SOLD Enter as text same as you selected for Purpose element. Specify Importer of Record information if different from Recipient. Optional Optional Optional Optional Optional Optional Specify COMMERCIAL_INVOICE if you want to send this document electronically and also receive a copy of this document in reply. Specify handling costs. Element CustomsClearanceDetail/ CommercialInvoice/Comments CustomsClearanceDetail/ CommercialInvoice/ FreightCharge CustomsClearanceDetail/ CommercialInvoice/ TaxesOrMiscellaneousCharge CustomsClearanceDetail / CommercialInvoice/PackingCosts CustomsClearanceDetail/ CommercialInvoice/HandlingCosts CustomsClearanceDetail/ CommercialInvoice/SpecialInstructions Required Description or Optional Optional Optional Optional Any comments that need to be communicated about this shipment. Specify Recipient tax identification number and type if known. Note: FedEx does not provide insurance of any kind. Specify ELECTRONIC_TRADE_DOCUMENTS to send this document electronically. Specify Broker information only if you are using Broker Select Option for your shipment. Specify customs value for your entire shipment.Chapter 41 Shipping Document Service Commercial Invoice Include the following elements to produce a Commercial Invoice: Element CreatePendingShipmentRequest/ RequestedShipment/Shipper Party/Tins TaxpayerIdentification RequestedShipment/Recipient Party/ Tins TaxpayerIdentification RequestedShipment/ SpecialServicesRequested ShipmentSpecialServicesRequested/ SpecialServicesTypes RequestedShipment/ SpecialServicesRequested ShipmentSpecialServicesRequested/ EtdDetail/ RequestedDocumentCopies RequestedShipment/ CustomsClearanceDetail/Broker CustomsClearanceDetail/ ImporterOfRecord CustomsClearanceDetail/CustomsValue CustomsClearanceDetail/ InsuranceCharges Required Description or Optional Optional Specify Shipper tax identification number and type. Specify purpose of shipment. Specify freight charges. Specify special instructions. Optional Optional Optional Optional CustomsClearanceDetail/ CommercialInvoice/ DeclarationStatement CustomsClearanceDetail/ CommercialInvoice/PaymentTerms CustomsClearanceDetail/ CommercialInvoice/ Purpose Optional Optional Specify payment terms. Specify total taxes and/or any miscellaneous charges.

shipping only. Required only if commodity is shipped on commerce export license. Developer Guide 223 . and Export License Number is supplied. The date that the Commerce Export License expires. Enter Automated Export System (AES) or Foreign Trade Regulations (FTR) exemption. Valid values are: • CFR_OR_CPT • CIF_OR_CIP • DDP • DDU • EXW • FOB_OR_FCA Specify name of the commodity. Optional Optional Optional Optional Optional Optional CustomsClearanceDetail/Commodities Commodity/Name CustomsClearanceDetail/Commodities/ NumberOfPieces CustomsClearanceDetail/Commodities/ Description CustomsClearanceDetail/Commodities/ CountryOfManufacture CustomsClearanceDetail/Commodities/ HarmonizedCode CustomsClearanceDetail/Commodities/ Weight CustomsClearanceDetail/Commodities/ Quantity CustomsClearanceDetail/Commodities/ QuantityUnits Optional Required Optional Required Optional CustomsClearanceDetail/Commodities/ CIMarksAndNumbers CustomsClearanceDetail/ExportDetail/ ExportComplianceStatement CustomsClearanceDetail/ExportDetail/ PermitNumber Optional Optional Optional Required Optional Optional Specify quantity of commodity. Specify description of the commodity.S. CustomsClearanceDetail/ExportDetail/ DestinationControlDetail Optional FedEx Web Services.S. Specify number of pieces for the commodity. Value of each unit in Quantity. Six explicit decimal positions. Specify customs value for commodity. Specify country where commodity was manufactured. Defines additional characteristic of commodity used to calculate duties and taxes. Valid Optional Name of the International Expert that completed the Commercial Invoice if different from Sender. Export License commodities may not be exported from the U. This field is applicable only to Canada export non-document shipments of any value to any destination. export shipping only. No special characters are allowed. An identifying mark or number used on the packaging of a shipment to help customers identify a particular shipment. Must be at least 1 day into future. Date of expiration.S. Element CustomsClearanceDetail/Commodities/ AdditionalMeasures CustomsClearanceDetail/Commodities/ UnitPrice CustomsClearanceDetail/Commodities/ CustomsValue CustomsClearanceDetail/Commodities/ ExciseConditions CustomsClearanceDetail/Commodities/ ExportLicenseNumber CustomsClearanceDetail/Commodities/ ExportLicenseExpirationDate Required Description or Optional Optional Contains only additional quantitative information other than weight and quantity to calculate duties and taxes. VERY IMPORTANT: Specify appropriate destination control statement type(s). Specify Harmonized Code for commodity. Specify terms of sale. Specify weight of commodity.Chapter 41 Shipping Document Service Element CustomsClearanceDetail/ CommercialInvoice/ CustomsInvoiceNumber CustomsClearanceDetail/ CommercialInvoice/OriginatorName CustomsClearanceDetail/ CommercialInvoice/ TermsOfSale Required Description or Optional Optional Customer assigned Invoice number. Unit of measure used to express the quantity of this commodity line item. Applicable to U. Refer to the FedEx® Global Trade Manager for Harmonized Codes. Max length 18 including decimal. on an expired license. Applicable to U.

Specify Recipient tax identification number and type if known. Specify Importer of Record information if different from Recipient. Specify description of the commodity. Specify weight of commodity. Optional Optional Optional NAFTA Certificate of Origin Include the following elements to produce a NAFTA Certificate of Origin: Element CreatePendingShipmentRequest/ RequestedShipment/Shipper Party/Tins TaxpayerIdentification RequestedShipment/Recipient Party/ Tins TaxpayerIdentification RequestedShipment/ SpecialServicesRequested ShipmentSpecialServicesRequested/ SpecialServicesTypes Required Description or Optional Optional Specify Shipper tax identification number and type. Developer Guide 224 . CustomsClearanceDetail/ InsuranceCharges Optional Specify P_O_NUMBER and/or INVOICE_NUMBER. Specify Harmonized Code for commodity. Element RequestedShipment/ SpecialServicesRequested ShipmentSpecialServicesRequested/ EtdDetail/ RequestedDocumentCopies RequestedShipment/ CustomsClearanceDetail/Broker Optional ImageType and StockType are required. Note: FedEx does not provide insurance of any kind. RequestedShipment/ ShippingDocumentSpecification/ ShippingDocumentType ShippingDocumentSpecification/ CommercialInvoiceDetail/ DocumentFormat ShippingDocumentSpecification/ CommercialInvoiceDetail/ CustomerImageUsages RequestedShipment/ RequestedPackageLineItems/ CustomerReferences Required Specify COMMERCIAL_INVOICE. Optional Optional Required FedEx Web Services. Refer to the FedEx® Global Trade Manager for Harmonized Codes. Specify Broker information only if you are using Broker Select Option for your shipment. Specify country where commodity was manufactured. Specify if parties to transactions are related. Valid values are: TRUE FALSE CustomsClearanceDetail/Commodities Commodity/Name CustomsClearanceDetail/Commodities Commodity/ NumberOfPieces CustomsClearanceDetail/Commodities Commodity/Description CustomsClearanceDetail/Commodities Commodity/CountryOfManufacture CustomsClearanceDetail/Commodities Commodity/HarmonizedCode CustomsClearanceDetail/Commodities Commodity/Weight Optional Required Optional Required Optional Specify name of the commodity.Chapter 41 Shipping Document Service Element Required Description or Optional values are DEPARTMENT_OF_COMMERCE and DEPARTMENT_OF_STATE. Specify customs value for your entire shipment. Specify ELECTRONIC_TRADE_DOCUMENTS to send this document electronically. Other elements are optional. Specify insurance charges if applicable. Specify image type of LETTER_HEAD and/or SIGNATURE to include on the document. Specify number of pieces for the commodity. Be sure to also specify destination country and end user. CustomsClearanceDetail/ PartiesToTransactionAreRelated Optional Optional CustomsClearanceDetail/ ImporterofRecord CustomsClearanceDetail/CustomsValue Optional Required Description or Optional Optional Specify NAFTA_CERTIFICATE_OF_ORIGIN if you want to send this document electronically and also receive a copy of this document in reply.

and Export License Number is supplied. Must be at least 1 day into future. CustomsClearanceDetail/ExportDetail/ ExportComplianceStatement Optional CustomsClearanceDetail/Commodities Commodity/ NaftaDetail NaftaCommodityDetail/ ProducerDetermination Optional Element CustomsClearanceDetail/Commodities Commodity/ NaftaDetail NaftaCommodityDetail/ PreferenceCriterion Required Description or Optional Optional Specify preference criterion. Unit of measure used to express the quantity of this commodity line item. the United States. Six explicit decimal positions. Enter Automated Export System (AES) or Foreign Trade Regulations (FTR) exemption. The date that the Commerce Export License expires. Applicable to U. shipping only.S.S. Puerto Rico. Developer Guide 225 . Applicable to U. Specify customs value for commodity. Optional Optional Optional Optional Optional CustomsClearanceDetail/Commodities Commodity/ NaftaDetail NaftaCommodityDetail/ProducerId CustomsClearanceDetail/Commodities Commodity/ NaftaDetail NaftaCommodityDetail/NetCostMethod CustomsClearanceDetail/Commodities Commodity/ NaftaDetail/ NetCostDateRange CustomsClearanceDetail/ExportDetail/ B13AFilingOption Optional Optional Specify net cost method. or the U.Chapter 41 Shipping Document Service Element CustomsClearanceDetail/Commodities Commodity/Quantity CustomsClearanceDetail/Commodities Commodity/QuantityUnits CustomsClearanceDetail/Commodities Commodity/AdditionalMeasures CustomsClearanceDetail/Commodities Commodity /UnitPrice CustomsClearanceDetail/Commodities Commodity/ CustomsValue CustomsClearanceDetail/Commodities Commodity/ExciseConditions CustomsClearanceDetail/Commodities Commodity/ExportLicenseNumber CustomsClearanceDetail/Commodities Commodity/ExportLicenseExpirationDate Required Description or Optional Optional Optional Optional Specify quantity of commodity. Export License commodities may not be exported from the U. Optional Optional CustomsClearanceDetail/Commodities Commodity/CIMarksAndNumbers CustomsClearanceDetail/Commodities Commodity/NaftaDetail NaftaCommodityDetail Optional Specifies which filing option is being exercised by the customer. Value of each unit in Quantity. Required only if commodity is shipped on commerce export license.S. Defines additional characteristic of commodity used to calculate duties and taxes. Valid values are: • NO_1 • NO_2 • NO_3 • YES Specify producer ID. Contains only additional quantitative information other than weight and quantity to calculate duties and taxes. Max length 18 including decimal. on an expired license. All data required for this commodity in NAFTA Certificate of Origin. Optional FedEx Web Services. Virgin Islands.S. An identifying mark or number used on the packaging of a shipment to help customers identify a particular shipment. Valid values are: • NC • NO Specify begin and end dates for net cost. Required for nondocument shipments originating in Canada destined for any country other than Canada. Valid values are: •A •B •C •D •E •F Specify producer determination. Date of expiration. export shipping only.

Valid values are DEPARTMENT_OF_COMMERCE and DEPARTMENT_OF_STATE. and tax identification information. Developer Guide 226 .Chapter 41 Shipping Document Service Element CustomsClearanceDetail/ExportDetail/ PermitNumber Required Description or Optional Optional This field is applicable only to Canada export non-document shipments of any value to any destination. Specify NAFTA_CERTIFICATE_OF_ORIGIN. or ImageType of Text and StockType of OP_900_LGB. ShippingDocumentSpecification/ NaftaCertificateOfOriginDetail/ Format ShippingDocumentFormat ShippingDocumentSpecification/ NaftaCertificateOfOriginDetail/ BlanketPeriod DateRange ShippingDocumentSpecification/ NaftaCertificateOfOriginDetail/ ImporterSpecification NaftaImporterSpecificationType Optional Optional Optional Optional Optional Specifies the production of the OP-900 document for hazardous materials packages. ImageType and StockType are required. including contact company. Valid values are: • AVAILABLE_UPON_REQUEST • MULTIPLE_SPECIFIED • SAME • SINGLE_SPECIFIED • UNKNOWN Specify producer(s). Identifies which reference type (from the package’s customer reference) is to be used ShippingDocumentSpecification/ NaftaCertificateOfOriginDetail/ SignatureContact Optional ShippingDocumentSpecification/ Op900Detail/Reference Optional FedEx Web Services. Specify importer specification. Remaining content (business data) to be defined once requirements have been completed. Other elements are optional. Specify ImageType of PDF and StockType of OP_900_LLB. Be sure to also specify destination country and end user. Element ShippingDocumentSpecification/ NaftaCertificateOfOriginDetail/ ProducerSpecification Required Description or Optional Optional Specify producer specification. Specify image of type SIGNATURE to include on the document. VERY IMPORTANT: Specify appropriate destination control statement type(s). Other elements are optional. Specify begin and end dates for blanket period. Op-900 Include the following elements to produce an OP-900 form: Element RequestedShipment/ ShippingDocumentSpecification/ ShippingDocumentTypes ShippingDocumentSpecification/ Op900Detail ShippingDocumentSpecification/ Op900Detail/Format Required Description or Optional Required Specify OP_900.Valid values are: • IMPORTER_OF_RECORD • RECIPIENT • UNKNOWN • VARIOUS Contact information for “Authorized Signature” area of form. CustomsClearanceDetail/ExportDetail/ DestinationControlDetail Optional RequestedShipment/ ShippingDocumentSpecification/ ShippingDocumentTypes RequestedShippingDocumentType ShippingDocumentSpecification/ NaftaCertificateOfOriginDetail Required ShippingDocumentSpecification/ NaftaCertificateOfOriginDetail/ Producers ShippingDocumentSpecification/ NaftaCertificateOfOriginDetail/ CustomerImageUsages Optional Optional Optional Data required to produce a Certificate of Origin document. No special characters are allowed.

OP900LG forms. Valid values are I. Optional Specify packaging. ShippingDocumentSpecification/ Op900Detail/CustomerImageUsages ShippingDocumentSpecification/ Op900Detail/SignatureName RequestedPackageLineItems/ SpecialServicesRequested PackageSpecialServicesRequested/ SpecialServicesTypes SpecialServicesRequested PackageSpecialServicesRequested/ DangerousGoodsDetail/Options SpecialServicesRequested PackageSpecialServicesRequested/ DangerousGoodsDetail/ HazardousCommodities HazardousCommodityContent/ Description HazardousCommodityDescription/Id DangerousGoodsDetail/ HazardousCommodities HazardousCommodityContent/ Description HazardousCommodityDescription/ PackingGroup DangerousGoodsDetail/ HazardousCommodities HazardousCommodityContent/ Description HazardousCommodityDescription/ ProperShippingName Optional Specifies the usage and identification of customer supplied images to be used on this document. and III. Required on all shipping papers. Specify the subsidiary class of the hazardous material. Specify UN ID for commodity. Specify HAZARDOUS_MATERIALS. Optional Optional Specify the text for the label. including OP900LL. Optional Optional Optional Indicates which kinds of hazardous content are in the current package. II. and FedEx Web Services. Data field to be used when a name is to be printed in the document instead of (or in addition to) a signature image. Optional Specify emergency contact telephone number. Optional Specify packing group. Optional Specify shipper name (offeror) or contact number. Developer Guide 227 . Element DangerousGoodsDetail/ HazardousCommodities HazardousCommodityContent/ Description HazardousCommodityDescription/ TechnicalName DangerousGoodsDetail/ HazardousCommodities HazardousCommodityContent/ Description HazardousCommodityDescription/ HazardClass DangerousGoodsDetail/ HazardousCommodities HazardousCommodityContent/ Description HazardousCommodityDescription/ SubsidiaryClasses DangerousGoodsDetail/ HazardousCommodities HazardousCommodityContent/ Description HazardousCommodityDescription/ LabelText SpecialServicesRequested PackageSpecialServicesRequested/ DangerousGoodsDetail/Packaging SpecialServicesRequested PackageSpecialServicesRequested/ DangerousGoodsDetail/ EmergencyContactNumber SpecialServicesRequested PackageSpecialServicesRequested/ DangerousGoodsDetail/Offeror Required Description or Optional Optional Specify the technical name for the hazardous commodity. Optional Optional Specify hazard class for commodity. Specify DANGEROUS_GOODS. Optional Specify DOT proper shipping name for commodity.Chapter 41 Shipping Document Service Element Required Description or Optional as the source for the references on this OP900.

CustomsClearanceDetail/Commodities/Name Element Description • EXW • FOB_OR_FCA Specify name of commodity. Valid values are: • CFR_OR_CPT • CIF_OR_CIP • DDP • DDU CustomsClearanceDetail/Commodities/ NumberOfPieces CustomsClearanceDetail/Commodities/ Description CustomsClearanceDetail/Commodities/ CountryOfManufacture CustomsClearanceDetail/Commodities/ HarmonizedCode CustomsClearanceDetail/Commodities/Weight Specify weight of commodity. Specify CUSTOMER_REFERENCE to include special instructions. Specify country where commodity was manufactured. Other elements are optional. Specify PRO_FORMA_INVOICE to send this document electronically. Specify ELECTRONIC_TRADE_DOCUMENTS to send this document electronically. Specify customs value for your entire shipment. CustomsClearanceDetail/CommercialInvoice/ TermsOfSale Freight Address Label Include the following elements to produce a Freight Address Label: FedEx Web Services. Specify description of commodity. Specify P_O_NUMBER to include a purchase order number. Specify number of pieces for commodity. Specify purpose of shipment. ImageType and StockType are required. Pro Forma Invoice Include the following elements to produce a Pro Forma Invoice: Element ShippingDocumentSpecification/ ShippingDocumentType SpecialServicesRequested/ SpecialServicesTypes SpecialServicesRequested/EtdDetail/ RequestedDocumentCopies CustomsClearanceDetail/ImporterOfRecord CustomsClearanceDetail/CustomsValue CustomsClearanceDetail/CommercialInvoice/ Purpose Description Specify PRO_FORMA_INVOICE. Specify Importer of Record information if different from Recipient. CustomsClearanceDetail/Commodities/ Quantity CustomsClearanceDetail/Commodities/ CustomsValue ShippingDocumentSpecification/ CommercialInvoiceDetail/ DocumentFormat ShippingDocumentSpecification/ CommercialInvoiceDetail/ CustomerImageUsages RequestedPackageLineItems/ CustomerReferences Specify quantity of commodity. Specify customs value for commodity.Chapter 41 Shipping Document Service Element Required Description or Optional Hazardous Materials Certification per DOT regulation. Refer to the FedEx Global Trade Manager for Harmonized Codes. Specify image of type LETTER_HEAD and/or SIGNATURE to include on the document. Specify Harmonized Code for commodity. Developer Guide 228 . Valid values are: • GIFT • NOT_SOLD • PERSONAL_EFFECTS • REPAIR_AND_RETURN • SAMPLE • SOLD Specify terms of sale.

Chapter 41 Shipping Document Service Element ShippingDocumentSpecification/ ShippingDocumentType Description Specify FREIGHT_ADDRESS_LABEL. for both Uniform and VICS formats. Lists the correct type of paper for the Freight address label option. Note: Type OUTBOUND_LABEL is the enumerator used to indicate the Bill of Lading. Specify valid value: • PAPER_4_PER_PAGE_PORTRAIT Samples You can download sample service requests and replies with the WSDLs from the FedEx Developer Resource Center Technical Resources. FedEx Web Services. Developer Guide 229 . XML Schema See the XML Schema section of the FedEx Web Services Developer Guide in the Support area of the FedEx Developer Resource Center at fedex.com/ developer. ShippingDocumentSpecification/ ShippingDocumentType/ FreightAddressLabelDetail/ FreightAddressLabelDetail/Format/ ShippingDocumentFormat/StockType Error Messages See Appendix N: “Error Code Messages” for a list of error codes and their associated messages. Specifies the details on the Freight Address Label.

42 Upload Images Upload Image Service Details .

Developer Guide 231 . UploadImage Reply Elements The following elements are available from the UploadDocuments WSDL: Element ImageStatuses/Id UploadImageStatusType ImageStatuses/StatusInfo Description Returns value for the slot where you uploaded the image. Returns applicable error messages: • IMAGE_EXCEEDS_MAX_RESOLUTION • IMAGE_EXCEEDS_MAX_SIZE • IMAGE_FAILED_VIRUS_CHECK • IMAGE_ID_INVALID • IMAGE_ID_MISSING • IMAGE_MISSING • IMAGE_TYPE_INVALID • IMAGE_TYPE_MISSING Upload Image Service Details You can upload up to five different images for future use. PNG. JPG.com/ developer. Returns status as SUCCESS or ERROR. XML Schema See the XML Schema section of the FedEx Web Services Developer Guide in the Support area of the FedEx Developer Resource Center at fedex. UploadImage Request Elements The following elements are available from the UploadDocuments WSDL: Element Images/Id Description Specify slot to store uploaded image. See the Shipping Document Service section for more information. see the electronic FedEx Service Guide.Chapter 42 Upload Images FedEx Web Services enables you to upload signature and letterhead images to be inserted on FedEx generated shipping documents. the new image overwrites the old image. Images/Image Samples You can download sample service requests and replies with the WSDLs from the FedEx Developer Resource Center Technical Resources. Valid values are: • IMAGE_1 • IMAGE_2 • IMAGE_3 • IMAGE_4 • IMAGE_5 Provide GIF. If you upload an image to a slot where you previously uploaded an image. FedEx Web Services. or PDF image encoded as Base64 string. For more detailed information about the services offered by FedEx.

43 FedEx Electronic Trade Documents FedEx ETD Details .

TIF. If you also want to receive copies of FedEx generated documents in the ship reply. This value is returned in reply but is not stored with your document. see the electronic FedEx Service Guide. Required. You have two choices for using FedEx Electronic Trade Documents. PNG. check FedEx website fedex. Specify a positive integer value to sequence your uploaded documents. Capturing and sharing critical trade information as early as possible optimizes the customs clearance process. If you are using your own uploaded documents.) using the UploadDocuments WSDL. GIF. Documents/FileName Documents/Content FedEx Web Services. You can either upload your own documents or let FedEx generate them for you (see Shipping Document Service section for details on documents that FedEx can generate). Specify the file name (e. you must convert them to a Base64-encoded string. Provide the document to be uploaded as a Base64encoded string. BMP. etc. Valid options are: • COMMERCIAL_INVOICE • CERTIFICATE_OF_ORIGIN • NAFTA_CERTIFICATE_OF_ORIGIN • PRO_FORMA_INVOICE • OTHER Required. you create the FedEx shipment using the ShipService WSDL. DOC. Documents/CustomerReference Documents/DocumentType Optional. • Each uploaded trade document cannot exceed 1 MB. or dry ice because they require that all paperwork physically accompany them.g. and XLS. be sure to also specify RequestedDocumentCopies. CI.com/international/etd. JPG. you can provide the necessary information as specified in the Shipping Document Service section and then specify Electronic Trade Documents as a special service in your ship request. TXT. Before uploading documents.pdf) of the document to be uploaded. For more detailed information about the services offered by FedEx. Required. you receive a Document ID in the reply. FedEx Electronic Trade Documents requires FedEx Web Services. FedEx ETD Details • For the most current list of Electronic Trade Document-enabled countries. First. • A maximum of 5 trade documents can be uploaded per transaction. You indicate Electronic Trade Documents as a special service and reference the Document ID for each uploaded document associated with your shipment.. If you use FedEx generated documents. UploadDocuments Request Elements The following Electronic Trade Documents request elements are available from the UploadDocuments WSDL: Element Documents/LineNumber Description Optional. hazardous materials. Customs and other agencies receive documents sent electronically faster than paper copies. When you upload a document successfully. • Valid file types for uploaded documents are PDF. Specify the type of document being uploaded. Certificate of Origin. Second. Specify a string value to provide additional information about the uploaded document. • FedEx Electronic Trade Documents does not accept shipments that include dangerous goods. RTF. You can submit most of your trade documentation electronically and no longer have to print and attach trade documents. Developer Guide 233 .Chapter 43 FedEx Electronic Trade Documents FedEx® Electronic Trade Documents (ETD) is an international shipping solution that simplifies your international shipping needs. you upload your trade documents (Commercial Invoice.

DocumentStatuses/ CustomerReference DocumentStatuses/ DocumentProducer DocumentStatuses/DocumentType DocumentStatuses/FileName DocumentStatuses/Status ShipRequest Elements The following Electronic Trade Documents request elements are available from the ShipService WSDL: Element RequestedDocumentCopies Description Optional Specify FedEx generated documents for which you want copies returned. Specify a positive integer value to sequence your uploaded documents. Returns the Document ID you will need to reference when creating your shipment with the ShipService WSDL. Returns the high-level results for the document upload. DocumentReferences/ CustomerReference FedEx Web Services. Returns the string (if any) specified in the UploadDocuments request. Optional. Returns the type specified in the UploadDocuments request. Specify a string value to provide additional information about the uploaded document. Valid values are: • • • • • DocumentReferences/LineNumber COMMERCIAL_INVOICE CERTIFICATE_OF_ORIGIN NAFTA_CERTIFICATE_OF_ORIGIN PRO_FORMA_INVOICE GENERAL_AGENCY_AGREEMENT Optional. This value is not stored with your document. Returns the file name specified in the UploadDocuments request. Use this option to change the CustomerReference specified during document upload. Returns CUSTOMER. Developer Guide 234 . Valid values are: • SUCCESS • FAILURE • ERROR DocumentStatuses/StatusInfo Returns one or more of the following specific reasons for high-level results: • DOCUMENT_CONTENT_FAILED_VIRUS_CHECK • DOCUMENT_CONTENT_MISSING • DOCUMENT_FILE_NAME_MISSING • DOCUMENT_FORMAT_NOT_SUPPORTED • DOCUMENT_ID_INVALID • DOCUMENT_ID_MISSING • DOCUMENT_TYPE_INVALID • DOCUMENT_TYPE_MISSING • DOCUMENT_TYPE_NOT_ALLOWED_FOR_ETD DocumentStatuses/MessageReturn DocumentStatuses/DocumentId Element Description • ELECTRONIC_CLEARANCE_NOT_ALLOWED_AT _DESTINATION • ELECTRONIC_CLEARANCE_NOT_ALLOWED_AT _ORIGIN • UNABLE_TO_PROCESS_DOCUMENT • UPLOAD_NOT_ATTEMPTED Returns additional information about specific results.Chapter 43 FedEx Electronic Trade Documents UploadDocuments Reply Elements The following Electronic Trade Documents reply elements are available from the UploadDocuments WSDL: Element DocumentStatuses/LineNumber Description Returns the number (if any) specified in the UploadDocuments request and returns a value of zero if none is specified. This value is not stored with your document.

This value is not stored with your document. Returns the type of document (if any) specified in the ProcessShipment request. Specify the type of uploaded document. This element is reserved for future use and should not be specified. This element is reserved for future use and should not be specified. XML Schema See the XML Schema section of the FedEx Web Services Developer Guide in the Support area of the FedEx Developer Resource Center at fedex. FedEx Web Services. Returns the string (if any) specified in the ProcessShipment request. This element is reserved for future use and should not be specified in the ProcessShipment requests. DocumentReferences/ DocumentIDProducer Reserved. Valid values are: • • • • • COMMERCIAL_INVOICE CERTIFICATE_OF_ORIGIN NAFTA_CERTIFICATE_OF_ORIGIN PRO_FORMA_INVOICE OTHER CompletedEtdDetail/ UploadDocumentReferenceDetails/ DocumentType CompletedEtdDetail/ UploadDocumentReferenceDetails/ DocumentId CompletedEtdDetail/ UploadDocumentReferenceDetails/ DocumentIdProducer Element CompletedEtdDetail/ UploadDocumentReferenceDetails/ DocumentProducer Description Returns the value (if any) specified in the ProcessShipment request for the uploaded documents in addition to other values for FedEx generated documents such as shipping labels. Returns the value specified in the ProcessShipment request for your uploaded documents in addition to other values for FedEx generated documents such as shipping labels. Developer Guide 235 .Chapter 43 FedEx Electronic Trade Documents Element DocumentReferences/ DocumentProducer DocumentReferences/ DocumentType Description Reserved. ShipReply Elements The following Electronic Trade Documents reply elements are returned from the ShipService WSDL: Element CompletedEtdDetail/ UploadDocumentReferenceDetails/ LineNumber CompletedEtdDetail/ UploadDocumentReferenceDetails/ CustomerReference Description Returns the number (if any) specified in the ProcessShipment request or returns a value of zero if none is specified. Returns the value (if any) specified in the ProcessShipment request for your uploaded documents. This element is reserved for future use and should not be specified in the ProcessShipment requests. Optional. Use this element to change the DocumentType specified during document upload.com/ developer Samples You can download sample service requests and replies with the WSDLs from the FedEx Developer Resource Center Technical Resources.

44 Pickup Service Pickup Cancel Pickup Service Pickup Availability XML Schema Error Messages Samples .

• If your pickup location is in a remote area. contact FedEx Customer Service for assistance. you must delete the original request and enter a new request. you can schedule a pickup on Sunday or a holiday for the next business day. • FedEx Express pickup can be scheduled for the current or next business day. • Pickup time must be earlier than the postal code cut-off time for your location. it is not necessary to schedule a second daily pickup request. you are required to schedule one pickup for each of the carriers individually. • Maximum number of packages for a single pickup request is 99. or check for pickup availability. Saturday drop-off is also available at many FedEx locations. FedEx Ground® pickup requests: • Pickup can be scheduled for the next business day or any business day up to 2 weeks in advance. cancel a pickup request. General information: • To request a pickup for a different country. • If you already have a regular scheduled pickup.GoFedEx 1. • Saturday pickup service is offered in select locations worldwide for your FedEx Express packages. For more information about your cut-off time. Use the FedEx Web Services Locator WSDL to receive a list of Saturday drop-off locations.800. • Always include the latest time your package can be picked up (or your company’s close time). To change a request. To change a request. An additional surcharge applies. Developer Guide 237 . • For FedEx Ground pickups. • If you need to schedule a pickup for both FedEx Express (including intraMexico shipping) and FedEx Ground packages.800. however. include the Country element with the appropriate country code where you would like FedEx to pick up your shipment. • If you already have a regular scheduled pickup. FedEx Web Services. • You cannot change a pickup request. Make sure this time is within the operating hours of your local FedEx World Service Center®. A FedEx Ground pickup cannot be scheduled for the current day. you may request an alternate pickup address other than the shipping location attached to your FedEx account number. call FedEx Customer Service at 1. • If your total package weight exceeds 150 lbs. See Appendix A: “Country Code Tables” for a complete list. • You cannot change a pickup request.Chapter 44 Pickup Service The FedEx pickup web service allows you to schedule a courier to pick up a shipment. • Pickup at a residential address is available for an additional surcharge.463.3339.. Pickup Service Details FedEx Express® pickup requests: • Pickup time must be at least two hours before your company close time. it is not necessary to schedule a second daily pickup request. • The maximum number of packages for a single pickup request is 99. Pickup Use the Pickup Service to schedule courier pickup of a shipment at the location specified in the transaction. and. make sure your packages are ready earlier to accommodate remote pickup schedule. you must delete the original request and enter a new request.

suite number. Total weight of packages that make up the dispatch request. Valid elements are: • Contact • Address Provides a location description where the courier/driver will pick up the package. Required for international APAC customers only. the PickupLocation element is required. Total number of packages that make up the dispatch request. For more detailed information about the services offered by FedEx. Field is limited to 20 characters since P2D and Cosmos restrict the commodity description to 20 characters. OriginDetail/PickupLocation This element is required for alternate pickup addresses. see the electronic FedEx Service Guide. Pickup Service Request Elements In addition to the elements required for all requests. For more information about oversize package requirements. Identifies the number of oversize packages that are tendered to FedEx Ground. Valid values are: • Y — Use shipper Address • N — User Alternate Address If you enter N. FedEx operating company (FedEx Express.Chapter 44 Pickup Service • If you want a regular FedEx Express or FedEx Ground pickup service. Identifies the date and time the package will be ready for pickup by FedEx. Provides area for any additional commodity description. Any additional information that the courier needs to perform your pickup should be included in the reply request. Entries can be an apartment number. PickupServiceBuildingLocationType: Valid values are: • Front • None • Side • Rear Describes the package location building type for the pickup: • Apartment • Building • Department • Floor OriginDetail/ CompanyCloseTime PickupServiceRequest/ PackageCount PickupServiceRequest/ TotalWeight PickupServiceRequest/ CarrierCode PickupServiceRequest/ OversizePackageCount PickupServiceRequest/ CourierRemarks PickupServiceRequest/ CommodityDescription OriginDetail/PackageLocation OriginDetail/BuildingPartCode Note: Dispatch requests should be limited to one request per day unless you add packages that exceed the dimensions or weight for the original request. FedEx Express pickup can be scheduled for the current or next business day. contact your FedEx account executive. Pickup Service Reply Elements The following elements are returned in the Pickup Service reply: FedEx Web Services. Developer Guide 238 . The ReadyTimeStamp and the CompanyCloseTime must allow a long enough time period for a FedEx courier to arrive at your pickup location. etc. Your company close time is required for a successful dispatch request. FedEx Ground) performing the pickup. the following elements are included in the Pickup Service request: Element OriginDetail/ UseAccountAddress Description This element is required if you want to have the package picked up at a different address than the one associated with the shipper account. see the electronic FedEx Service Guide. Element Description • Room • Suite OriginDetail/ BuildingPartDescription OriginDetail/ReadyTimeStamp Accompanies the BuildingPartCode to describe the package pickup location.

If you have contracted with FedEx to use the Package Return Program (PRP). the PRP control number is required in your dispatch request. Control Number . Note: Dispatch requests may fail if you enter an insufficient time window between Package Ready and Business Close. go to fedex. contact your regional FedEx Support Hotline. Code BM BR BS CA CH CL CO CR CZ DE DK DO Country Bermuda Brazil Bahamas Canada Switzerland Chile Colombia Costa Rica Czech Republic Germany Denmark Dominican Republic Ecuador Egypt Spain Finland France United Kingdom Grenada Guadeloupe Guatemala Hong Kong Honduras Hungary Code LC LK LU MQ MX MY NL NZ PA PH PL PR SE SG SV TC TT TW US UY VC VE VG VI Country St.Chapter 44 Pickup Service Element DispatchConfirmationNumber Description FedEx returns a dispatch confirmation number for a successful dispatch request. The FedEx station ID receiving an FedEx Express dispatch request. This message provides information regarding the success or failure of the dispatch request. Vincent Venezuela British Virgin Islands U. Virgin Islands Location Message Pickup Service Country Codes Code AE AN AR AT AU AW BB BE BG BH Country United Arab Emirates Netherlands Antilles Argentina Austria Australia Aruba Barbados Belgium Bulgaria Bahrain Code IE IL IN IT JM JP KN KR KW KY Country Ireland Israel India Italy Jamaica Japan St.S. PRP Control Number PRP.html. This number must be used if you need to cancel the dispatch. If you have questions about pickup times. Lucia Sri Lanka Luxembourg Martinique Mexico Malaysia Netherlands New Zealand Panama Philippines Poland Puerto Rico Sweden Singapore El Salvador Turks & Caicos Islands Trinidad/Tobago Taiwan United States Uruguay St. Kitts/Nevis South Korea Kuwait Cayman Islands EC EG ES FI FR GB GD GP GT HK HN HU FedEx Web Services.com/us/services/options/ returns/prp. For more information about PRP. Developer Guide 239 . Package Returns Program.

The location information for the FedEx station handling the dispatch is returned in the dispatch reply. Identifies the end date for the pickup that is being canceled. see the electronic FedEx Service Guide. Cancel Pickup Service Details You may cancel a FedEx Express or FedEx Ground pickup if the request package ready time has not already been met. The pickup confirmation number was returned to the client when the pickup was requested. Developer Guide 240 . the dispatch cannot be canceled and the CancelPickup Service reply will return a failure notification. See “Cancel Pickup Request/ Reply Coding Details for FedEx Freight”. Indicates the date the dispatch occurs. If you enter an invalid dispatch confirmation number or this number does not match the location and/or scheduled date of the dispatch. For more detailed information about the services offered by FedEx. This information is required to cancel an FedEx Express dispatch. Any additional information for the FedEx courier regarding the dispatch cancellation. The scheduled date was provided by the client when the pickup was requested. CourierRemarks ScheduledDate EndDate FedEx Web Services.Chapter 44 Pickup Service Code ID Country Indonesia Code Country Cancel Pickup Service Use the Cancel Pickup Service to cancel a pickup request. Identifies the pickup confirmation number that is being canceled. If the FedEx courier has already been dispatched to your pickup location. you will receive an error notification. Identifies the scheduled date for the pickup that is being canceled. Valid values are: • • • • • • PickupConfirmationNumber FDXC FDXE FDXG FXCC FXFR FXSP Cancel Pickup Service Coding Details In addition to the basic service elements required for most transactions (AuthenticationDetail and ClientDetail). the following elements are required to cancel a Pickup Service request: Element DispatchConfirmationNumber ScheduledDate Location Description This number is received from FedEx in your dispatch reply and is required for canceling a dispatch request. the following elements are required to cancel a Pickup request for a FedEx Freight shipment: Element CarrierCode Description Identifies the FedEx service operating company (transportation) that was sent the pickup that is being canceled. Cancel Pickup Request/Reply Coding Details for FedEx Freight Cancel Pickup Request Elements In addition to the basic service elements required for most transactions (AuthenticationDetail and ClientDetail).

Includes a Human readable message from the dispatch system. • WARNING — Additional information that you need to know about your transaction that you may need to take action on. Includes the severity of the notification. The FedEx location identifier was returned to the client when the pickup was requested. Remarks ShippingChargesPayment Reason ContactName PhoneNumber PhoneExtension Cancel Pickup Reply Elements The CancelPickupReply element returns the descriptive data to a client in response to a CancelPickupRequest. TransactionDetail Element Notifications Description Includes the descriptive data detailing the status of a submitted transaction. You may check pickup availability for either FedEx Express or FedEx Ground shipments. Valid values in order from high to low are: • FAILURE • ERROR • WARNING • NOTE • SUCCESS Version Message Pickup Availability Use Pickup Availability to obtain cutoff and access time required to request and schedule a pickup and pickup based on the specified area. The TransactionDetail from the request is echoed back to the caller in the corresponding reply. Identifies the version/level of a service operation expected by a caller (in each request) and performed by the callee (in each reply). Includes the descriptive data for the monetary compensation given to FedEx for services rendered to the customer. Required for Express service type. • FAILURE — FedEx was unable to process your transaction at this time due to a system failure. Valid values are: • SUCCESS — Your transaction succeeded with no other applicable information. FedEx Web Services. Identifies the name of the person that requested pickup cancellation. The following elements are returned in a Cancel Pickup reply for a FedEx Freight shipment: Element HighestSeverity Description Identifies the highest severity encountered when performing the request. Identifies the reason for canceling the pickup request.s Identifies the phone number of the person that requested pickup cancellation.Chapter 44 Pickup Service Element Location Description Identifies the FedEx location identifier responsible for processing the package pickup that is being canceled. See “Pickup Availability Request/Reply Coding Details for FedEx Freight” on page 242. Identifies the phone extension of the person that requested pickup cancellation. Please try again later. Developer Guide 241 . • ERROR — Information about an error that occurred while processing your transaction. • NOTE — Additional information that may be of interest to you about your transaction. Identifies comments the customer wants to convey to the FedEx courier regarding the package pickup. Includes descriptive data that governs data payload language/ translations. which indicates success or failure or some other information about the request.

TransactionDetail. Specify the pickup city. the following elements are available for a PickupAvailability request: Element PackageReadyTime Description Optional. Descriptive information about the package weight. Specify if a street address line(s) is required. Optional. Express pickup can be scheduled for the current or next business day. and AccountNumber). FedEx service (FedEx Express. Describes the relationship between the date on which a dispatch occurs and the date on which it is created (scheduled) by means of a CourierDispatchRequest. Relevant only to addresses in Puerto Rico. Carriers PickupShipmentAttributes/ dimensions PickupShipmentAttributes/ weight CompanyCloseTime DispatchDate StreetLines City StateOrProvinceCode PostalCode Pickup Availability Request/Reply Coding Details for FedEx Freight Pickup Availability Request Elements In addition to the basic service elements required for most transactions (AuthenticationDetail. Required only if recipient country is U. where multiple addresses within the same postal code can have the same house number and street name. The ReadyTimeStamp and the CompanyCloseTime must allow a long enough time period for a FedEx courier to arrive at your pickup location. FedEx Ground) performing the pickup. Developer Guide 242 . UrbanizationCode Optional. or as a container of "address parts" which should be handled as a unit (such as a city-state-ZIP combination within the U. Specify the date for package pickup. Descriptive information about the package dimensions.Chapter 44 Pickup Service Pickup Availability Coding Details In addition to the basic service elements required for most transactions (AuthenticationDetail and ClientDetail). then FedEx Web Services. Format HHMM where valid time format HH is a value between 00 and 24 and MM is not a value between 00 and 59. CountryCode Required. Optional. When this is the case. • FUTURE_DAY means that the dispatch date is later than the date on which it is created. Specify your company close time. If FUTURE_DAY is included. PickupRequestType Element PickupRequestType Description Required. Required for FedEx Ground shipments if recipient country is a postal aware country. or if SED applies and country is Mexico (MX). See Appendix I: “Postal-Aware Countries and Formats” for a list of postal aware countries. Optional. ClientDetail. Valid values are: • FDXG • FDXE Optional. Request type valid values are: • SAME_DAY • FUTURE_DAY Required. Identifies the date and time the package will be ready for pickup by FedEx. the urbanization code is needed to distinguish them.). For a list of valid codes. Format HHMM where valid time format HH is a value between 00 and 24 and MM is not a value between 00 and 59. Optional.S.S. Optional. or Canada. May be used as an actual physical address (place to which one could go). see Appendix A: “Country Code Tables”. the following elements are required to request availability of pickup for a FedEx Freight shipment: Element PickupAddress Description Includes descriptive data for a physical location.

Developer Guide 243 . • ERROR — Information about an error that occurred while processing your transaction. If SAME_DAY is included. Identifies the latest time at which the courier will be able to gain access to pick up the package(s). which indicates success or failure or some other information about the request. Includes the severity of the notification. It should not contain a TZD. DispatchDate NumberOfBusinessDays PackageReadyTime Identifies the dispatch date (in the local time zone) for the pickup whose availability is being requested. in 24-hour form. • WARNING — Additional information that you need to know about your transaction that you may need to take action on. it will be ignored. Pickup Availability Reply Elements The PickupAvailabilityReply element returns the descriptive data to a client in response to a PickupAvailabilityRequest. Please try again later. in 24-hour form. If a TZD is included. Valid values are: • • • • • • ShipmentAttributes FDXC FDXE FDXG FXCC FXFR FXSP Notifications Element HighestSeverity Description Identifies the highest severity encountered when performing the request. Valid values are: • CUSTOMER_SPECIFIED • DEFAULT CustomerCloseTime Carriers Version RequestTimeStamp Options CloseTimeType Includes descriptive information about the shipment. It should not contain a TZD.Chapter 44 Pickup Service Element Description Options with ScheduleDay of FUTURE_DAY will be included in the reply • SAME_DAY means that the dispatch is to occur on the date on which it is created. The time is local to the pickup postal code. Identifies the FedEx carrier(s) for which availability is requested. such as 13:00:00. Identifies the point in time when the request was processed. such as 17:00:00. then Options with ScheduleDay of SAME_DAY will be included in the reply. The time is local to the pickup postal code. Identifies the time when the package will be ready to be picked up. • FAILURE — FedEx was unable to process your transaction at this time due to a system failure. • NOTE — Additional information that may be of interest to you about your transaction. Valid values in order from high to low are: • FAILURE • ERROR • WARNING • NOTE • SUCCESS Includes the descriptive data detailing the status of a submitted transaction. Identifies the options for picking up the shipment. Identifies whether the close time is specified by the customer or is the default time. TransactionDetail Includes descriptive data that governs data payload language/ translations. it will be ignored. Identifies the version/level of a service operation expected by a caller (in each request) and performed by the callee (in each reply). If a TZD is included. The following elements are returned in a Pickup Availability reply for a FedEx Freight shipment: FedEx Web Services. The TransactionDetail from the request is echoed back to the caller in the corresponding reply. Valid values are: • SUCCESS — Your transaction succeeded with no other applicable information. Identifies the number of business days to consider when checking availability.

Identifies the local time of the service center that will service the pickup. You can download sample service requests and replies with the WSDLs from the FedEx Developer Resource Center Technical Resources. FedEx Web Services. Samples XML Schema See the XML Schema section of the FedEx Web Services Developer Guide in the Support area of the FedEx Developer Resource Center at fedex.com/ developer. Developer Guide 244 .Chapter 44 Pickup Service Element CloseTime LocalTime Description Identifies the close time corresponding to the specified CloseTimeType. Error Messages See Appendix O: Error Codes for a list of error codes and their associated messages.

45 FedEx SmartPost Shipping FedEx SmartPost Service Details FedEx SmartPost Returns Service Details .

contact your FedEx account executive.S. territories are not included as origin points. FedEx SmartPost Service Details FedEx SmartPost Service includes the following features: • FedEx SmartPost is available for shipments originating in the 48 contiguous United States only.FPO. U. Consumers can conveniently return packages from all 50 states. FedEx SmartPost helps you consolidate and deliver high volumes of lowweight. packages are subject to USPS restrictions. • No one dimension can be greater than 60". customizable labels.S. • The FedEx SmartPost service allows delivery to all 50 United States and the U. at a USPS collection box or handing it off to a USPS carrier by taking advantage of a free package pickup. For more detailed information about FedEx SmartPost outbound shipping and returns. • FedEx SmartPost Returns provides a U. For Standard Mail. Developer Guide 246 . FedEx SmartPost also offers FedEx SmartPost Returns service. territories and military locations simply by placing it in their mailbox. • FedEx SmartPost supports customer packaging only. FedEx SmartPost Request Elements In addition to the elements required for all requests. • Saturday delivery is possible by USPS. Bound Printed Matter. and Puerto Rico.S. dropping it off at their local Post Office. and the U. Hawaii. boxes and military APO and FPO destinations..O. • Minimum Dimensions are 6" L X 4" W X 1".com/us/smartpost.S. Once contracted. Note: A separate account number is given for FedEx SmartPost outbound shipments and FedEx SmartPost Returns. including P. the following elements are included in the FedEx SmartPost request: FedEx Web Services. For Parcel Select the following restrictions apply: • Dimensions: No more than 130" in combined length and girth. • Packages can only be tracked using the Delivery Confirmation Number (DCN) assigned to each FedEx SmartPost package. • Minimum dimensions are 6" L x 4" W x 1". Because FedEx SmartPost employs the USPS for final delivery to residences. Both print and email return label options are available. • No one dimension greater than 60". including PO boxes and military locations (Army Post office . go to fedex.S. Puerto Rico. and Future Day shipping. If a customer is contracted with return services. Diplomatic Post Office .DPO). To sign up for FedEx SmartPost outbound shipping or FedEx SmartPost Returns. Puerto Rico. delivery and shipment email notifications for U.Chapter 45 FedEx SmartPost Shipping FedEx SmartPost® and FedEx SmartPost® Returns each require a service contract. non time-critical business-to-consumer packages using the United States Postal Service (USPS) for final delivery to residences. outbound shipments. Fleet Post Office .S.S.APO. and Media the following dimensions restriction applies: • Dimensions: No more than 84" in combined length and girth (L+2W+2H). a shipper can use any service for their outbound shipping and still use FedEx SmartPost Returns. Alaska. • Future Day shipping is available for FedEx SmartPost shipments. territories. No FedEx surcharge applies in this case. to U. they need to use the associate account rollup to a national number. This service provides delivery Monday through Saturday to all residential addresses in the U. returns service for all shippers regardless of volume.

then the 3 Manifest Ids would be 041001.) shipments with delivery confirmation. The maximum length is 8 characters. Optional. you must assign a Manifest Id to each FedEx SmartPost package as determined by its trailer. Louis SmartPostDetail/ AncillaryEndorsement Note: Include only the numeric HubID value in your request. Specify the indicia type. either RETURN SERVICE REQUESTED or ADDRESS SERVICE REQUESTED is permitted. FedEx Web Services. Specify the HubID. Specify SMART_POST for FedEx SmartPost shipping services. SmartPostDetail/HubID Required. Required. We recommend that you use the day of year. For example.Chapter 45 FedEx SmartPost Shipping Element ProcessShipmentRequest/ RequestedShipment/ ServiceType SmartPostDetail SmartPostDetail/Indicia Description Optional. The Manifest Id must be unique to your account number for a minimum of 6 months and cannot exceed 8 characters in length. The CustomerManifestId is used to group FedEx SmartPost packages onto a manifest for each trailer that is being prepared. if there are 3 trailers that you started loading on Feb 10. Available options include: • MEDIA_MAIL • PARCEL_SELECT • PRESORTED_BOUND_PRINTED_MATTER • PRESORTED_STANDARD • PARCEL_RETURN Optional. Valid values are: • 5185 ALPA Allentown • 5303 ATGA Atlanta • 5281 CHNC Charlotte • 5602 CIIL Chicago • 5929 COCA Chino • 5751 DLTX Dallas • 5802 DNCO Denver • 5481 DTMI Detroit • 5087 EDNJ Edison • 5431 GCOH Grove City SmartPostDetail/ CustomerManifestID Element Description • • • • • • • • • • • • • • • • • • 5771 HOTX Houston 5465 ININ Indianapolis 5648 KCKS Kansas City 5902 LACA Los Angeles 5254 MAWV Martinsburg 5379 METN Memphis 5552 MPMN Minneapolis 5531 NBWI New Berlin 5110 NENY Newburgh 5015 NOMA Northborough 5327 ORFL Orlando 5194 PHPA Philadelphia 5854 PHAZ Phoenix 5150 PTPA Pittsburgh 5958 SACA Sacramento 5843 SCUT Salt Lake City 5983 SEWA Seattle 5631 STMO St. Developer Guide 247 . If you have multiple trailers. 041002. the trailer id (a sequential number for that trailer). Specify the appropriate details for a FedEx SmartPost shipment. Required. Specify an endorsement type from the following valid values: • ADDRESS_CORRECTION • CARRIER_LEAVE_IF_NO_RESPONSE • CHANGE_SERVICE • FORWARDING_SERVICE • RETURN_SERVICE Note: For FedEx SmartPost Standard Mail (Presorted Standard < 1 lb. 041003 (this example includes leading zeros on the trailer numbers).

Developer Guide 248 . Required for FedEx SmartPost services. Include the following element values to ship to these addresses: Element City Value Valid values are: • APO FedEx Web Services. and packaging) • AllowedHubs • MailerId • DistributionCenter • SmartPostId • PickUpCarrier (CarrierCodeType) • AllowedIndicia • AllowedSpecialServices • SmartPostHubId • MaximumTransitTime Since packages shipped to APO/FPO/DPO are potentially dutiable. the USPS requires that all customers use Form 2976A when shipping APO/FPO/DPO packages. weight.Armed Forces Europe • AP . The following is an example of a FedEx SmartPost APO address: StreetLines: PSC 2 box 7629 City: APO StateOrProvinceCode: AE PostalCode: 09012 CountryCode: US The following reply elements would be returned for the FedEx SmartPost APO Address Validation: <v2:ProposedAddressDetails> <v2:Score>100</v2:Score> <v2:Changes>MODIFIED_TO_ACHIEVE_MATCH</v2:Changes> <v2:Changes>APO_OR_FPO_MATCH</v2:Changes> <v2:DeliveryPointValidation>CONFIRMED </v2:DeliveryPointValidation> <v2:Address> <v2:StreetLines>Psc 2 Box 7629</v2:StreetLines> <v2:City>APO</v2:City> FedEx SmartPost APO/FPO/DPO FedEx SmartPost allows customers to ship orders to APO (Army/Air Force Post Office). StateOrProvinceCode Element Value • FPO • DPO Valid values are: • AA . FPO (Fleet Post Office) or DPO (Diplomatic/Defense Postal Office) addresses. refer to the USPS Website at http://ribbs.usps.gov/index.Chapter 45 FedEx SmartPost Shipping Element RequestedShipment/ RequestedPackageLineItems/ PhysicalPackaging Description Optional Provides additional detail on how the customer has physically packaged this item. based on dimensions.cfm?page=siteindexa_z. regardless of weight and value.Armed Forces Pacific FedEx SmartPost Reply Elements The following elements are returned in the FedEx SmartPost reply: Element ProcessShipmentReply/ CompletedShipmentDetails/ SmartPostDetail/ Description Returns FedEx SmartPost shipment account details including: • Machine-able (indicates whether the shipment is deemed to be machine-able.Armed Forces Americas • AE . For more information on customs and USPS requirements and to complete and print the forms online.

How it Works When using FedEx SmartPost Returns. reliable solution that utilizes the strength of the FedEx® network and the access of the USPS. FedEx SmartPost provides U. FedEx SmartPost Features • To use the FedEx SmartPost Returns service. FedEx SmartPost Returns is a contract-only service for customers with highvolume returns (100 average daily volume) of low-weight residential packages. Shippers can use any FedEx Express or Competitor outbound service and still contract to use FedEx SmartPost Returns services. Developer Guide 249 .FedEx SmartPost is the pickup carrier • FedEx integrated label . • Send your customers an email that includes a FedEx URL link to the return shipping label for them to print. to U. Dollars (USD) is the only currency that is supported for a FedEx SmartPost shipment. as well as to the return shipper. The FedEx integrated label supports FedEx Ground barcode below the USPS Delivery Confirmation barcode at the bottom half of the label. FedEx SmartPost Returns service is an ideal solution because it provides your recipients with the convenience of U. In addition.S. shippers must have an account flagged as eligible for FedEx SmartPost Returns and be U. FedEx SmartPost Returns Service Details For an online retailer or other residential shipper.S.000 retail locations or thousands of collection boxes. The return shipper then simply puts the label on the package and tenders it at a USPS access point including any of the 36. It’s a cost-effective. Postal Service® (USPS®) access points for their returns. They can also call for the free USPS package pickup service.FedEx Ground® is the pickup carrier The pickup carrier type is designated by the FedEx account executive based on the volume requirement at the time of the contract and is stored on FedEx system. Once your customers’ returns packages are picked up by the USPS. based payors. FedEx Web Services.S. See Appendix S: “FedEx Ground Plain Paper Labels” on page 472 for a sample FedEx SmartPost and FedEx integrated label.S.S. as well as free package pickup from their home or business address. you can choose three methods of processing your return labels: • Include pre-printed return labels in your original shipments. FedEx SmartPost Labels FedEx SmartPost shipments use one of the following two types of labels based on the specified pickup carrier: • FedEx SmartPost label . they’ll be consolidated into larger shipments at local post offices and picked up by FedEx for shipment to you. returns to all shippers regardless of volume segment and includes Email Return Labels and Future Day shipment. U. The FedEx SmartPost label type supports the Customer Reference barcode when <CustomerReference> element is used in the Ship request. • Direct your customers back to your Website to process and print online labels. or even their own mailbox. a no-hassle returns process is critical for customer satisfaction and loyalty.Chapter 45 FedEx SmartPost Shipping <v2:StateOrProvinceCode>Ae</v2:StateOrProvinceCode> <v2:PostalCode>09012-0026</v2:PostalCode> <v2:CountryCode>US</v2:CountryCode> </v2:Address> Returns provides visibility throughout the returns process to your customer service and operations departments.

The type of return shipment being requested.com. This element allows you to enter up to 60 alpha-numeric characters.O. • A prepaid USPS integrated return shipping label. offering your customers convenient access for tendering their package at a local post office.gov/pickup. With an up-to-the-minute view of their returns. ReturnShipmentDetail/Rma Optional Return Merchant Authorization (RMA). • The only packaging type available is the customer’s own packaging. the return reason description may be entered.Chapter 45 FedEx SmartPost Shipping • Whenever customers request a return label. ProcessShipmentRequest/ RequestedShipment/ ServiceType SmartPostDetail Required Specify SMART_POST for FedEx SmartPost shipping services.usps. • Visibility for your customers through the tracking or RMA number on fedex. Required FedEx Web Services. a postal collection box or their own mailbox. Return shippers also can request a free USPS package pickup at www. FedEx InSight email notifications provide timely and automatic status information about your inbound FedEx SmartPost Returns packages and include an estimated delivery date assigned when the FedEx SmartPost origin hub receives the package. they must send in the Returns account number also. Including this number in your request allows you to track by RMA number up to 20 alpha-numeric characters. If included. • Transit times of 2 to 7 business days. customers are not calling your customer service department for shipment-status updates. • USPS daily pickup options of Monday through Saturday. Required. Element SpecialServicesRequested/ SpecialServiceTypes ReturnShipmentDetail/ ReturnType Required Description or Optional Required Required Include the value: RETURN_SHIPMENT. boxes and APO/FPO/DPO destinations. This option cannot be used to print an outbound label. Valid value is PRINT_RETURN_LABEL. Shipping” under the heading “FedEx Express U. Coding Details”. With this option you can print a return label to be applied to the box of a return. • No residential or Saturday pickup surcharges. • Coverage to every residential address in the U. Customer reports via FedEx® Reporting Online.S.. • Inbound shipment visibility via FedEx InSight®. this element has two optional fields: Number: The RMA number associated with the return shipment. This means you can quickly and efficiently cycle returned products back into inventory for faster redeployment into the market — generating revenue and reducing the effects of product depreciation. including P. • Maximum package weight of 70 lbs. If the RMA element is included in the Ship Request. enabling you to plan accordingly. Developer Guide 250 .S. • Eligible payment types are Bill Sender or Associated Account. FedEx SmartPost Returns Request Elements Begin your ship request with the basic Ship Request elements as detailed in Chapter 7: “FedEx Express U. which means your customers don’t have to stand in line at a shipping location to obtain the proper documentation and don’t incur any out-of-pocket expenses. Add the following elements in your ProcessShipmentRequest to receive a FedEx SmartPost Return Label in your ship reply. Specify the appropriate details for a FedEx SmartPost shipment.S. Limit of liability is $100.

Available option includes: PARCEL_RETURN.S. Developer Guide 251 . Postal Service drop-off location. Valid values are: • 5185 ALPA Allentown • 5303 ATGA Atlanta • 5281 CHNC Charlotte • 5602 CIIL Chicago • 5929 COCA Chino • 5751 DLTX Dallas • 5802 DNCO Denver • 5481 DTMI Detroit • 5087 EDNJ Edison • 5431 GCOH Grove City • 5771 HOTX Houston • 5465 ININ Indianapolis • 5648 KCKS Kansas City • 5902 LACA Los Angeles • 5254 MAWV Martinsburg • 5379 METN Memphis • 5552 MPMN Minneapolis • 5531 NBWI New Berlin • 5110 NENY Newburgh • 5015 NOMA Northborough • 5327 ORFL Orlando • 5194 PHPA Philadelphia • 5854 PHAZ Phoenix • 5150 PTPA Pittsburgh • 5958 SACA Sacramento • 5843 SCUT Salt Lake City • 5983 SEWA Seattle • 5631 STMO St. • FedEx SmartPost return labels are not available for international destinations. You can request shipment and delivery email notifications. The recipient can then apply this label to the return package as needed and drop the package off at a U. Louis Element Required Description or Optional Note: Include only the numeric HubID value in your request. • FedEx SmartPost® Returns service supports both FedEx SmartPost® Email Return Labels and FedEx SmartPost® Print Return Labels. a Returns Material Authorization (RMA) reference number can be included in your ship transaction. However. FedEx Ground integrated print and FedEx SmartPost Email Return Label options are available. No charges are assessed until the label is used. or their local mail carrier can pick up the package at the home address. • The maximum number of packages allowed for FedEx SmartPost Print Return Label shipments is 999. use FedEx Express or FedEx Ground return label services instead. Required. • Declared value is not available for FedEx SmartPost return labels. • Dangerous Goods and Hazardous Materials cannot be shipped. and 25 for FedEx SmartPost Email Return Label shipments.Chapter 45 FedEx SmartPost Shipping Element SmartPostDetail/Indicia SmartPostDetail/HubID Required Description or Optional Required Required Required. ancillary endorsements are not supported. FedEx Web Services. If you wish to declare a value. FedEx SmartPost Return Labels You can create a return label that can be printed using a variation of the Ship web service. The RMA number prints on the label and can be used to track the return package. In addition. Specify the indicia type. Specify the HubID. For FedEx SmartPost Returns.

Email Return Labels Coding Details The following coding details apply to email labels: Required FedEx Web Services. • After the customer prints the label. • The maximum expiration date for an email label must be greater or equal to the day of the label request and no greater than 30 days in future. FedEx SmartPost Email Return Labels You can use the power of fedex. It is an alphanumeric mixed-case string. FPOs and DPOs. • Returns shipments are not billed until a possession scan is initiated by FedEx and the package moves. APOs. the label does not expire but can be used indefinitely. • The email label is created using elements from the CreatingPendingShipmentRequest in the ShipService WSDL for FedEx SmartPost Returns. territories. • Email label URLs expire according to expiration time stamp you specify in your request. The value for the Password was provided by FedEx upon your request through the FedEx Developer Delivery Area FedEx SmartPost Returns Service is available throughout the 50 United States. The customer can take the package to any local United States Postal Center or have their local mail carrier collect the package during their normal mail rounds. • FedEx SmartPost Email Return Labels are not available for U. territories and Puerto Rico.com to create the appropriate FedEx SmartPost Return Label and notify the customer through an email from FedEx.Chapter 45 FedEx SmartPost Shipping • Return labels do not expire. • The email label request is canceled using elements from the CancelPendingShipmentRequest in the ShipService WSDL for FedEx SmartPost Return Labels. Developer Guide 252 .com to create return shipping labels for FedEx SmartPost® Returns. FedEx customer emails can be sent to any standard email address.S. • You may request up to 25 email labels to one email address using one request transaction. You will use the ShipService CreatePendingShipment web service to trigger fedex. The package will be returned to your location using FedEx SmartPost. • A surcharge is added to a returns email label. • The only label format supported is 8-1/2" x 11" plain paper printed on a Laser printer.S. The fedex.com website will email your customer with a link to view and print the label. thermal) are available for FedEx SmartPost Returns shipping labels. U. You can also cancel the label before it expires by using the ShipService CancelPendingShipment request. • All label formats supported by FedEx Web Services (laser. Returns (Inbound) Email Label Elements Basic information is required in a CreatePendingShipment Request: Element CreatePendingShipment WebAuthenticationDetail/ UserCredential/Key WebAuthenticationDetail/ UserCredential/Password Required Required Required Description The web service inside the Ship Service WSDL file used to create all Email Return Labels The value for the Key was provided by FedEx upon your request through the FedEx Developer Resource Center.

The FedEx Express meter number that was provided by FedEx upon your request through the FedEx Developer Resource Center. Valid value . There are additional fields available. Required if Company name is blank. Required. The current value is "0". Please refer to Appendix B for a list of State Codes. They are optional. Required if Company name is blank. Required.Chapter 45 FedEx SmartPost Shipping Element Required Description Resource Center. RequestedShipment/ Recipient/Address/ StreetLines RequestedShipment/ Recipient/Address/City RequestedShipment/ Recipient/Address/ StateOrProvinceCode Element RequestedShipment/ Shipper/ Address/ StateOrProvinceCode RequestedShipment/ Shipper/ Address/ PostalCode RequestedShipment/ Shipper/ Address/ CountryCode RequestedShipment/ Shipper/ Address/ Required Required Description Required. Required. This is a multiple occurrence field. Shipper city. Recipient city. Shipper phone number. RequestedShipment/ Recipient/Contact/ PersonName RequestedShipment/ Recipient/Contact/ CompanyName RequestedShipment/ Recipient/Contact/ PhoneNumber RequestedShipment/ Recipient/Contact/ Required. The value is “ship” The current value is "9". Please refer to Appendix B for a list of State Codes. The current value is "0". At least one street address line is required. They are optional. ClientDetail/AccountNumber Required The FedEx Express nine-digit meter number that was provided by FedEx upon your request through the FedEx Developer Resource Center. For this transaction the valid value is SMART_POST Required if Contact name is blank. Recipient phone number. Numeric only. They are optional. Required Required Optional and/or Required Optional and/or Required Optional and/or Required Required ClientDetail/MeterNumber Required Version/ServiceId Version/Major Version/Intermediate Version/Minor RequestedShipment/ ServiceType RequestedShipment/ Shipper/ Contact/ PersonName RequestedShipment/ Shipper/ Contact/ CompanyName RequestedShipment/ Shipper/ Contact/ PhoneNumber RequestedShipment/ Shipper/ Contact/ RequestedShipment/ Shipper/ Address/ StreetLines RequestedShipment/ Shipper/ Address/City Required Required Required Required Required Optional and/or Required Optional and/or Required Required Optional and/or Required Optional and/or Required Required Required if Contact name is blank. Required. Required. FedEx Web Services. Optional and/or Required Optional and/or Required Required Required There are additional fields available. It is an alphanumeric mixed-case string. At least one street address line is required. Developer Guide 253 . Required. This is a multiple occurrence field. Numeric only.US There are additional fields available. Shipper postal code.

The value for this transaction is PARCEL_RETURN. Specify the type of special service. Notification message included in the email to the end-user. Optional and/or Required Optional.US Required Required.Chapter 45 FedEx SmartPost Shipping Element RequestedShipment/ Recipient/Address/ PostalCode RequestedShipment/ Recipient/Address/ CountryCode RequestedShipment/ Recipient/Address/ Required Required Description Required. Include the phone number for the merchant. They are optional. numeric-only string. RequestedShipment/ SpecialServicesRequested/ Optional and/or Required. 2009-01-31. Email address of the end-user to be notified of the return label. Specify the Return Type. such as a general customer service phone number. Required In addition to the basic shipping elements. Specify the email label expiration date: for example. Required. Developer Guide 254 .com: Element RequestedShipment/ SpecialServicesRequested/ SpecialServiceTypes Required Required Description Required. Recipient postal code. the following elements must be included in the CreatePendingShipmentRequest to trigger an Email Return Label through fedex. Specify the indicia type. Specify the appropriate details for a FedEx SmartPost shipment. Valid value . Optional. Include the following value: • EMAIL Required. This element has a 200-character maximum. Required Required. Element ReturnShipmentDetail/ ReturnEmailDetail/ MerchantPhoneNumber RequestedShipment/ SpecialServicesRequested/ PendingShipmentDetail/ Type RequestedShipment/ SpecialServicesRequested/ PendingShipmentDetail/ ExpirationDate Required Required Description Max 10 characters. Specify an endorsement type from the following valid values: FedEx Web Services. Note: That if an Rma Number is specified. Specify the Pending Shipment Type. RequestedShipment/ SpecialServicesRequested/ PendingShipmentDetail/ EmailLabelDetail/ NotificationEmailAddress RequestedShipment/ SpecialServicesRequested/ PendingShipmentDetail/ EmailLabelDetail/ NotificationMessage Required Required. the following elements are included in a request for the email return label to be a FedEx SmartPost® Email Return Label: Element SmartPostDetail SmartPostDetail/Indicia SmartPostDetail/ AncillaryEndorsement Required Required Required Optional and/or Description Required. Use the following value: PENDING Optional. The maximum expiration date must be greater or equal to the day of the label request and not greater than 30 days in the future. RequestedShipment/ SpecialServicesRequested/ ReturnShipmentDetail RequestedShipment/ SpecialServicesRequested/ ReturnShipmentDetail/Rma Optional and/or Required Optional and/or Required Finally. It will be printed on the label as both a barcode and in human-readable text. the package can also be tracked by this value. This value is a string. Optional and/or Required There are additional fields available. Both of these Service Types must be included for a returns email label: • PENDING_SHIPMENT • RETURN_SHIPMENT Required.

If you have multiple trailers. Valid values are: • 5185 ALPA Allentown • 5303 ATGA Atlanta • 5281 CHNC Charlotte • 5602 CIIL Chicago • 5929 COCA Chino • 5751 DLTX Dallas • 5802 DNCO Denver • 5481 DTMI Detroit • 5087 EDNJ Edison • 5431 GCOH Grove City • 5771 HOTX Houston • 5465 ININ Indianapolis • 5648 KCKS Kansas City • 5902 LACA Los Angeles • 5254 MAWV Martinsburg • 5379 METN Memphis • 5552 MPMN Minneapolis • 5531 NBWI New Berlin • 5110 NENY Newburgh • 5015 NOMA Northborough • 5327 ORFL Orlando • 5194 PHPA Philadelphia • 5854 PHAZ Phoenix Note: Include only the numeric HubID value in your request. but they will not cause the transaction to fail. 041003 (this example includes leading zeros on the trailer numbers). Required for FedEx SmartPost services. We recommend that you use the day of year.Chapter 45 FedEx SmartPost Shipping Element Required Required Description • • • • • ADDRESS_CORRECTION CARRIER_LEAVE_IF_NO_RESPONSE CHANGE_SERVICE FORWARDING_SERVICE RETURN_SERVICE Element Required Description • • • • • 5150 PTPA Pittsburgh 5958 SACA Sacramento 5843 SCUT Salt Lake City 5983 SEWA Seattle 5631 STMO St. then the 3 Manifest Ids would be 041001. Developer Guide 255 . Provides additional detail on how the customer has physically packaged this item. if there are 3 trailers that you started loading on Feb 10. General Reply Elements The following elements are returned in every FedEx reply: FedEx Web Services. SmartPostDetail/ CustomerManifestId Optional and/or Required Optional. SmartPostDetail/HubId Required Required. The maximum length is 8 characters. the trailer id (a sequential number for that trailer). 041002. RequestedShipment/ RequestedPackageLineItems/ PhysicalPackaging Optional and/or Required Optional. Louis Note: These services are of little practical use for a return package. Specify the HubID. This field is of little practical use for a returns package. The CustomerManifestId is used to group FedEx SmartPost packages onto a manifest for each trailer that is being prepared. The Manifest Id must be unique to your account number for a minimum of 6 months and cannot exceed 8 characters in length. For example. you must assign a Manifest Id to each FedEx SmartPost package as determined by its trailer.

Additional information that may be of interest to you about your transaction is in the reply. FedEx SmartPost Reply Elements The following elements are returned in the FedEx SmartPost reply: Element CompletedShipmentDetail/ OperationalDetail/TransitTime CompletedShipmentDetail/ OperationalDetail/ MaximumTransitTime CompletedShipmentDetail/ AccessDetail/ EmailLabelUrl CompletedShipmentDetail/ CompletedPackageDetails/ TrackingIds/TrackingIdType CompletedShipmentDetail/ CompletedPackageDetails/ TrackingIds/ TrackingNumber Required Required Required Description String. • ERROR .Your transaction succeeded with no other applicable information. GROUND or FEDEX. The system will echo back the Version elements you specified in your request. Please try again later. USPS is 22 digits.Information about an error that occurred while processing your transaction. and service. String. FedEx is 20 digits. The TrackingNumber will show the Tracking number value.FedEx was unable to process your transaction at this time due to a system failure. The message for a WARNING might specify a system assumption or additional action you may need to take. The message for a NOTE includes additional information. Required The URL the customer will receive in the email from FedEx to take them to the label that has been generated for them. The TrackingIdType will specify whether a specific Tracking Number provided is USPS. Standard transit time per origin. • WARNING . • FAILURE .Additional information you need to know about your transaction that you may need to take action on. Please refer to Appendix O for a complete list of codes and their matching messages. • NOTE . The maximum expected transit time. The message for an ERROR usually specifies a problem with your request that prevented processing. Required Notifications/Code Required Required Notifications/Message Required The customer will receive an email from FedEx that uses the data as provided in your request. destination.Chapter 45 FedEx SmartPost Shipping Element Notifications/Severity Required Required Description One of five string values returned in every reply: • SUCCESS . The email will look like this: Version Required FedEx Web Services. A three or four digit standardized string that matches the message field below. The reply will include tracking numbers for the package. The reply will usually include two tracking numbers for the package. A message that matches the code. Developer Guide 256 .

Chapter 45 FedEx SmartPost Shipping Following the link. the user will see a fedex.com screen and use the data you provided in your request. This screen will allow them to choose which shipping label to display and print: Cancel Email Label Elements The following information is required to cancel an Email Return Label using a CancelPendingShipment Web Service Request: FedEx Web Services. Developer Guide 257 .

Developer Guide 258 . It is an alphanumeric mixed-case string. Samples You can download sample service requests and replies with the WSDLs from the FedEx Developer Resource Center Technical Resources. This includes the same limit on the number of days (10 days) as FedEx Ground future day shipments Tracking Numbers Customers can track FedEx SmartPost shipments using: • Customer reference number • P.O. The Tracking number for the active package you wish to cancel.com/ developer. Valid values are: • GROUND • USPS • FEDEX Required. The customizable label can be printed with and without doc-tabs. ClientDetail/MeterNumber Required Version/ServiceId Version/Major Version/Intermediate Version/Minor TrackingId/TrackingIdType Required Required Required Required Required Future Day Shipping Customers can process FedEx SmartPost future day shipments in the same way as FedEx Ground. You will use a Tracking number to cancel a specific package.Chapter 45 FedEx SmartPost Shipping Element CancelPendingShipment WebAuthenticationDetail/ UserCredential/Key WebAuthenticationDetail/ UserCredential/Password Required Required Required Description The web service inside the Ship Service WSDL file used to cancel all Email Return Labels The value for the Key was provided by FedEx upon your request through the FedEx Developer Resource Center. The FedEx Express nine-digit meter number that was provided by FedEx upon your request through the FedEx Developer Resource Center. The customizable label size is 4" x 8" which is a 4" x 6" format with an additional 1-1/2 inch area available for customization. The value for the Password was provided by FedEx upon your request through the FedEx Developer Resource Center. This field specifies which tracking number will be specified. The current value is "0". The value is “ship” The current value is "9". It is an alphanumeric mixed-case string. Required ClientDetail/AccountNumber Required Customizable Labels Shippers will be offered a customizable area on the labels for FedEx SmartPost and FedEx SmartPost Returns. XML Schema See the XML Schema section of the FedEx Web Services Developer Guide in the Support area of the FedEx Developer Resource Center at fedex. The FedEx Express meter number that was provided by FedEx upon your request through the FedEx Developer Resource Center. The current value is "0". number • Invoice number • Return Material Authorization (RMA) number TrackingId/TrackingNumber Optional and/or Required FedEx Web Services. Required.

Developer Guide 259 . Error Messages for FedEx SmartPost See Error Code Messages for a list of their error codes and associated messages.Chapter 45 FedEx SmartPost Shipping XML Schema See the XML Schema section of the FedEx Web Services Developer Guide in the Support area of the FedEx Developer Resource Center at fedex. FedEx Web Services.com/ developer. Samples You can download sample service requests and replies with the WSDLs from the FedEx Developer Resource Center Technical Resources.

46 Creating a Label Thermal Labels Doc-Tab Configuration Laser Labels Custom Labels PNG Label Label Review Checklist .

The label server always returns the appropriate quantity of labels for each type of shipment. a removable sticky tab with additional shipping information. and FedEx International Ground® using a variety of thermal label printers. • FedEx specific barcode: ASTRA (Advanced Sorting Tracking Routing Assistance) for FedEx Express shipments. so the client does not need to make multiple label calls to FedEx. barcode "96" for FedEx Ground and FedEx Home Delivery® shipments.O. you can use the Ship Service to produce a wide variety of labels.D. the label server returns the shipping label and a copy of the C. The 2D barcode is created using the Portable Document Format (PDF) 417 symbology. Note: FedEx will transition to a new FDX 1D Barcode. • Human-readable content: this part of the label contains the shipping information from the FedEx Web Services Ship Service. Developer Guide 261 . plain paper. • FEDEX_FREIGHT_STRAIGHT_BILL_OF_LADING Thermal Label Elements Thermal shipping labels contain three basic elements: FedEx Web Services.8. including thermal. Thermal Labels FedEx Web Services allows you to print shipping labels for all shipping types. Return label. You can configure this shipping information from your shipping data or choose to print configurable data that is specific to your shipping needs. you may choose label stock that includes a Doc-Tab. such as FedEx Express®. The following FedEx Web Services elements are required to generate a thermal label: Web Services Element LabelSpecification/LabelFormatType Description/Valid Values Required to receive the correct label image in the Ship Reply service: Valid values are: • COMMON2D: The label format type to receive a label. In this section. which refers to a new 34-digit barcode that will replace legacy FedEx Express and FedEx Ground barcodes.Chapter 46 Creating a Label FedEx Web Services supports a variety of label options. FedEx Ground also allows for the use of the SSCC-18 "00" barcode. For example. FedEx Ground®. The following thermal label sizes are supported by FedEx Web Services: • 4" x 6" — without a configurable document tab (Doc-Tab) • 4" x 6" — includes a Doc-Tab • 4" x 8" — provides space to include a graphic or text file of your choice • 4" x 9" — provides space for graphics or text as well as a Doc-Tab If you print shipping labels using a thermal printer. With FedEx Web Services.3 standard. All labels required for a shipment are generated and returned in a single buffer. shipment. which refers to the new 34-digit barcode that will replace legacy FedEx Express and FedEx Ground barcodes. • Two dimensional (2D) barcode: the dimensional alphanumeric barcode stores data for both FedEx Express and FedEx Ground shipments using the American National Standards Institute (ANSI) MH10. if a label request is made on a C. and customizable labels.O.D. FedEx offers 2 label formats to support shipping services: • “Thermal Labels” • “Laser Labels” on page 269 Note: FedEx will transition to a FDX 1D Barcode. you will find instructions for generating the labels you need to support your shipping application.

before you send the commands to the printer. • VICS_BILL_OF_LADING LabelSpecification/ImageType Required to format the thermal label for the printer you use. To print the thermal label. in some cases.75_TRAILING_DOC_TAB STOCK_4X8 STOCK_4X9_LEADING_DOC_TAB STOCK_4X9_TRAILING_DOC_TAB Sending a Thermal Label to a Local Printer or Network Printer If you use FedEx Web Services (SOAP request) or non-SOAP requests. Developer Guide 262 . Note: Labels may be reprinted by sending the original thermal label buffer to the printer. labels should be reprinted only if the original label is damaged or lost before the package is picked up. Valid values are: • • • • • • CustomerSpecifiedLabelDetail/ SecondaryBarcode/SecondaryBarcodeType STOCK_4X6 STOCK_4X6. However. provides the type of data stream or bitmap to be returned. Once decoded. You can perform Base64 encoding and decoding using built-in functions of many XML parsers or Microsoft XML Core Services (MSXML). FedEx Web Services. you must Base64 decode the buffer. Valid values are: • • • • NONE COMMON_2D SSCC_18 USPS Note: USPS is applicable for FedEx SmartPost shipments. Be sure to include the CR/LF characters as you send the commands to the printer.75_LEADING_DOC_TAB STOCK_4X6. Therefore. Specifies whether label stock has Doc-Tab on leading or trailing end of labels or has no Doc-Tab. suspension of your shipping capabilities. send that list of commands to the configured printer port for your thermal printer. Duplicate labels applied to packages will cause re-labeling and. Supported Thermal Printers The following thermal printers are recommended with FedEx Web Services: • Unimark • Eltron – Orion (EPL2) – Eclipse (EPL2) • Zebra – LP2443 (EPL2) – LP2844 (EPL2) – LP2348 Plus (EPL2) – Z4M Plus (ZPL or EPL) – ZP500 (ZPL or EPL) Requests customer-specific barcode on FedEx Ground and FedEx Home Delivery labels. the returned label buffer is Base64 encoded. LabelSpecification/LabelStockType Required only for thermal labels.Chapter 46 Creating a Label Web Services Element Description/Valid Values • LABEL_DATA_ONLY: The value used to receive the barcode data if you create a custom label. or as a copy for your records. Valid values are: • DPL — Unimark • EPL2 — Eltron • ZPLII — Zebra Note: These printers are all compatible with the ASCII Eltron Programming Language (EPL2) page mode. the thermal label buffer contains a list of printer commands to print the label for the type of printer you select in your Ship request.

and CLS returns a single buffer with the exception of the C. Return labels FedEx Ground intra-Canada FedEx Ground intra-Canada C. C. If your printer supports this programming language it may work as well.S.S. Export International Service Type FedEx Express U.O.D.O.D.O. Intra-Canada Service Type FedEx Express U.S.D.D. Thermal printers are supported both as a direct write to the printer connected to a system serial port.O. Serial.O. (Collect On Delivery) Return label FedEx Ground U.D.S.S.O.O. FedEx Express U.S.Chapter 46 Creating a Label These printers are all compatible with the ASCII Eltron Programming Language (EPL2) page mode. Developer Guide 263 . Return labels FedEx Web Services.D.D. Export International FedEx Ground U. Export International Thermal Labels (FedEx CLS will return the appropriate number of labels in the response) 1 Shipping label 2 Recipient labels Number of Thermal Labels Printed Per Service The following table indicates the number of each type of label needed for a specific special service. Export International C. 1 Shipping label 2 Recipient labels 1 Shipping label 1 Shipping label 2 C. Return labels. Thermal Labels (FedEx CLS will return the appropriate number of labels in the response) 1 Shipping label 1 Shipping label 1 C. 1 Shipping label 1 Shipping label 2 C. U. and as a native Windows installed printer for LPT.O. FedEx Express intra-Canada Service Type Thermal Labels (FedEx CLS will return the appropriate number of labels in the response) Non-DG (Dangerous Goods)/Dry ice shipment: 1 Shipping label 1 Shipping label 1 Shipping label 2 C. Export International Broker Select Option FedEx Ground U.S. Return labels U. or USB connections.D. Check your printer user’s guide for details.S. FedEx Express U.D.S. / FedEx Home Delivery FedEx Ground U. All the necessary labels are generated by a call to the FedEx Common Label Server (CLS). C.S.O.

which specify where to begin navigating to the desired data. The complete structure of those objects is necessarily complex. Doc-Tab Coding Details All data from the customer’s description of the shipment (RequestedShipment) and the data returned to the customer (CompletedShipmentDetail) is eligible for use in the Doc-Tab. A path is prefixed with a small set of “aliases” that identify the object to which the rest of the path applies. except for the starting segments.Chapter 46 Creating a Label Canada Export International Service Type FedEx Express Canada Export International Thermal Labels (FedEx CLS will return the appropriate number of labels in the response) Non-DG/Dry ice shipment: 1 Shipping label 2 Recipient labels FedEx Express Canada Export International Broker Select Non-DG/Dry ice shipment: 1 Shipping label 2 Recipient labels FedEx Ground Canada (CA) Export International 1 Shipping label Every “segment” (portion between “/” separators) in these samples is the actual name of an element from the WSDL. with a small set of Doc-Tab-specific extensions (described below). due to the tremendous range of service features that may occur within a FedEx shipment.or Package-level data • Rate data. which rate type The prefix (leading segments) of the path specifies the above choices in that order. Developer Guide 264 . The first segments of a Doc-Tab path come from a set of alias/shortcut values that allow the customer to indicate whether the requested value is to come from one of the following: • Client or transaction detail • Request or reply data • Shipment. and if so. as shown in the following tables: Prefix (Non-Rate Data) CLIENT/… TRANSACTION/… REQUEST/SHIPMENT/… REQUEST/PACKAGE/… REPLY/SHIPMENT/… Remainder of path selects data from… The effective copy of the ClientDetail The effective copy of the TransactionDetail The effective copy of the RequestedShipment The effective copy of the current RequestedPackage The CompletedShipmentDetail Doc-Tab Configuration The notation for specifying Doc-Tab value sources begins as a strict subset of standard XPath notation. The client developer would know what names are available from the WSDL. The notation is case-sensitive and the client should use the same names as in the WSDL. The following examples should give the overall “look and feel” of the notation: Desired element Shipper’s company name Total number of packages Current package’s sequence number Current package’s weight Shipment total net charge Current package’s dim weight Doc-Tab path (string) REQUEST/SHIPMENT/Shipper/Contact/CompanyName REQUEST/SHIPMENT/PackageCount REQUEST/PACKAGE/SequenceNumber REQUEST/PACKAGE/Weight/Value REPLY/SHIPMENT/RATE/ACTUAL/TotalNetCharge/ Amount REPLY/PACKAGE/RATE/ACTUAL/DimWeight/Value FedEx Web Services.

the specification can indicate: • An optional header FedEx Web Services. located as follows: RequestedShipment … LabelSpecification (LabelSpecification) CustomerSpecifiedLabelDetail (CustomerSpecifiedLabelDetail) DocTabContent (DocTabContent) DocTabContentType (DocTabContentType) Zone001 (DocTabContentZone001) DocTabZoneSpecifications[] (DocTabZoneSpecification) ZoneNumber (positiveInteger) Header (string) DataReference (string) LiteralValue (string) Justification (DocTabZoneJustificationType:string) After identifying the zone number. Developer Guide 265 . Doc-Tab Specification The RequestedShipment contains a LabelSpecification that describes each zone on the Doc-Tab portion of the label by a DocTabZoneSpecification.Chapter 46 Creating a Label Prefix (Non-Rate Data) REPLY/PACKAGE/… Prefix (Rate Data) REPLY/SHIPMENT/RATE/ACTUAL/… REPLY/SHIPMENT/RATE/PAYOR_ACCOUNT/ … REPLY/SHIPMENT/RATE/RATED_LIST/… REPLY/PACKAGE/RATE/ACTUAL/… Remainder of path selects data from… The current CompletedPackageDetail Remainder of path selects data from… Shipment-level rate data (totals for actual rate applied) Shipment-level rate data (totals for specific returned rate type) Shipment-level rate data (totals for specific returned rate type) Package-level rate data (details for actual rate applied) Prefix (Rate Data) REPLY/PACKAGE/RATE/PAYOR_ACCOUNT/ … REPLY/PACKAGE/RATE/RATED_LIST/… Remainder of path selects data from… Package-level rate data (details for specified returned rate type) Package-level rate data (details for specified returned rate type) The rate data is taken from the appropriate instance (based on the rate type specified by the fourth segment of the path) of ShipmentRateDetail (for shipment-level data) or PackageRateDetail (for package-level data).

the name of the element is the selector. literal value takes precedence over data reference. the most likely scenario involves data (such as surcharges and taxes). each of which specifies a step “into” the structure of the starting-point object. Array elements are qualified by a predicate that indicates which element of the array should be used. <LabelSpecification> <LabelFormatType>COMMON2D</LabelFormatType> <ImageType>EPL2</ImageType> FedEx Web Services. either by position or by content. Developer Guide 266 .Chapter 46 Creating a Label • Either a data reference (path to a request/reply element) or a literal value (actual data to be printed) • An optional justification If both a data reference and literal value are passed. The data reference specifies a path to the element desired. For single-valued (non-array) elements. Example — ZoneNumber 1-8 specify data elements (using the XPath notation) and Zone 9 specifies a literal value. based on a specific starting point: • Client detail data (ClientDetail) • Transaction detail data (TransactionDetail) • Request data for the entire shipment (RequestedShipment) • Request data for the current package (RequestedPackage) • Reply data for the entire shipment (CompletedShipment) • Reply data for the current package (CompletedPackage) The path is made up of selectors. All examples on the previous page used single-valued elements. Examples of this usage would be: Shipper’s first street address line: REQUEST/SHIPMENT/Shipper/Address/StreetLines[1] Third-party number of shipment uploaded to FedEx InSight® system: REQUEST/SHIPMENT/ShipmentContentRecords[3]/PartNumber Shipment fuel surcharge: REPLY/PACKAGE/RATE/PAYOR_ACCOUNT/Surcharges[SurchargeType="FUEL"]/Amount There are few cases where array elements would be needed.

75_LEADING_DOC_TAB</LabelStockType> <LabelPrintingOrientation>TOP_EDGE_OF_TEXT_FIRST</LabelPrintingOrientation> <CustomerSpecifiedDetail> <DocTabContent> <DocTabContentType>ZONE001</DocTabContentType> <Zone001> <DocTabZoneSpecifications> <ZoneNumber>1</ZoneNumber> <Header>Street</Header> <DataField>REQUEST/SHIPMENT/Shipper/Address/StreetLines[1]</DataField> </DocTabZoneSpecifications> <DocTabZoneSpecifications> <ZoneNumber>2</ZoneNumber> <Header>Meter</Header> <DataField>CLIENT/MeterNumber</DataField> </DocTabZoneSpecifications> <DocTabZoneSpecifications> <ZoneNumber>3</ZoneNumber> <Header>TransId</Header> <DataField>TRANSACTION/CustomerTransactionId</DataField> </DocTabZoneSpecifications> <DocTabZoneSpecifications> <ZoneNumber>4</ZoneNumber> <Header>TotalSur</Header> <DataField>REPLY/SHIPMENT/RATE/PAYOR_ACCOUNT/TotalSurcharges/Amount</DataField> </DocTabZoneSpecifications> <DocTabZoneSpecifications> <ZoneNumber>5</ZoneNumber> <Header>TotalWt</Header> <DataField>REQUEST/SHIPMENT/TotalWeight/Value</DataField> </DocTabZoneSpecifications> <DocTabZoneSpecifications> <ZoneNumber>6</ZoneNumber> <Header>Date</Header><DataField>REQUEST/SHIPMENT/ShipTimestamp</DataField> </DocTabZoneSpecifications> <DocTabZoneSpecifications> <ZoneNumber>7</ZoneNumber> <Header>Contact</Header> <DataField>REQUEST/SHIPMENT/Recipient/Contact/PersonName </DataField> </DocTabZoneSpecifications> FedEx Web Services.Chapter 46 Creating a Label <LabelStockType>STOCK_4X6. Developer Guide 267 .

Developer Guide 268 .Chapter 46 Creating a Label <DocTabZoneSpecifications> <ZoneNumber>8</ZoneNumber> <Header>Insured</Header> <DataField>REQUEST/PACKAGE/InsuredValue/Amount</DataField> </DocTabZoneSpecifications> <DocTabZoneSpecifications> <ZoneNumber>9</ZoneNumber> <Header>Literal 1</Header> <LiteralValue>mytext</LiteralValue> </DocTabZoneSpecifications> </Zone001> </DocTabContent> </CustomerSpecifiedDetail> </LabelSpecification> For an illustration of the Doc-Tab path syntax and VPath. see “Path Syntax for DocTabHelper and VPath”. FedEx Web Services.

These labels are usually printed on 8-1/2" x 11" paper and folded in half to fit in the standard FedEx label pouch.3 standard.7 or higher The PDF label option eliminates the need to specify the image orientation parameter (width and height) or the screen resolution to display the label properly in the browser. FedEx Web Services. • Two dimensional (2D) barcode — The dimensional alphanumeric barcode stores data for both FedEx Express and FedEx Ground shipments using American National Standards Institute (ANSI) MH10.0 – Firefox 1. Laser Label Elements Laser shipping labels contain three basic elements: • Human-readable content — This part of the label contains the shipping information from FedEx Web Services Ship Services. • Acrobat recommends the following browsers for viewing PDF documents: – Microsoft Internet Explorer 5. The 2D barcode is created using the Portable Document Format (PDF) 417 format. Labels that are printed with a laser printer are generated in PDF format and do not need to be scaled or resized.8.0 or higher is required to process the label.5 or higher – Netscape 7. Developer Guide 269 . • Using an HTML wrapper is not necessary for displaying a plain paper PDF label in a browser. The following requirements apply to PDF labels: • Adobe Reader 6.Chapter 46 Creating a Label Path Syntax for DocTabHelper and VPath Laser Labels FedEx Web Services supports label printing with a laser printer.0 or higher – Mozilla 1. • Printer driver configuration must have printer scaling set to none.1 or 8.

even if the printer only has a black cartridge installed. The bottom portion of the label provides terms and conditions and a recap of your tracking number.5X11_TOP_HALF_LABEL • PAPER_LETTER Note: If you request a plain paper label.O. Printing a Laser Label FedEx returns one laser label per shipping request. Valid values are: • • • • • PAPER_4X6 PAPER_4X8 PAPER_4X9 PAPER_7X4. If you use FedEx approved label stock that accommodates the half page label as a peel and stick.5X11_BOTTOM_HALF_LABEL Supported Laser Printers Most laser printers are supported for this label type. Generating a Laser Label The following FedEx Web Services elements are required to generate a laser label: Web Services Element LabelSpecification/ LabelFormatType Description/Valid Values Required to receive the correct label image in the Ship Reply service: Valid values are: • COMMON2D — label format type to receive a label.D. affix this portion of the label to the package. LabelSpecification/ ImageType Required to indicate label formatting. Note: FedEx will transition to a FDX 1D Barcode. the data returned is an encoded label image. however. This portion of the label should be kept for your records. labels will not be accepted if they are printed on an ink jet printer. FedEx Ground also allows for the use of the SSCC-18 "00" barcode when applicable. you must request additional copies. Use the Print button on your browser to print the page containing your label. the color definition should be set to black. Developer Guide 270 .75 PAPER_8. Type of data stream or bitmap to be returned: Valid values are: • PDF — plain paper • PNG — plain paper LabelSpecification/ LabelStockType Required only for thermal labels.Chapter 46 Creating a Label • FedEx specific barcode — ASTRA (Advanced Sorting Tracking Routing Assistance) for FedEx Express shipments. • LABEL_DATA_ONLY — this value is used to receive the barcode data if you create a custom label. The shipping portion of the laser label prints on the top half of an 8-1/2" x 11" page. labels. If you are using a color laser printer. If you need to print multiple labels (for example. with the exception of C. you must: 1. which refers to the new 34-digit barcode that will replace legacy FedEx Express and FedEx Ground barcodes. This setting is necessary to achieve the correct barcode definition for scanning at the FedEx hubs. FedEx Web Services. barcode "96" for FedEx Ground and FedEx Home Delivery shipments. To prepare your package for shipment. Specifies whether label stock has Doc-Tab on leading or trailing end of labels or has no Doc-Tab. 2. Web Services Element Description/Valid Values • PAPER_8. which must be decoded prior to displaying the label file. international shipments need additional copies of shipping labels to accompany the customs clearance documentation).

S.O. a minimum of 3 labels must be printed — 1 label on the package and 2 in the document pouch.D. Export International Service Type FedEx Express U. Service Type FedEx Express U. C. Export International FedEx Ground U.O. Return labels Intra-Mexico Service Type FedEx Express Intra-Mexico Laser Label .D. FedEx Web Services. Laser Label . Attach the pouch to your package so that the barcode portion of the label can be read and scanned.PDF Format 1 Shipping label 1 C.S.D.S. However.S. Note: For all Mexico to Mexico shipments.O. FedEx Ground U.O.S. Export International C.D.PDF Format FedEx Express Intra-Mexico Non-DG (Dangerous Goods)/Dry ice shipment: 1 Shipping label Number of Labels Required Per Service U. in some cases. Return labels Intra-Canada Service Type FedEx Express Intra-Canada Laser Label .D. suspension of your shipping capabilities.D.D.PDF Format FedEx Express Intra-Canada Non-DG (Dangerous Goods)/Dry ice shipment: 1 Shipping label FedEx Ground Intra-Canada 1 Shipping label 1 Shipping label 2 C. Return labels U.O. Laser Label .D. Note: Labels may be reprinted by sending the original PDF to the printer. the Legal Terms and Conditions will be provided in Spanish.PDF Format 1 Shipping label in the reply.S.S.S. 1 Shipping label 1 Shipping label 2 C. if no language is specified. Duplicate labels applied to packages will cause relabeling and. fold the page in half and place it in a waybill pouch. C. FedEx Ground Intra-Canada C. Export International Broker Select FedEx Ground U. If you use plain paper instead of label stock.O.O.O. labels should be reprinted only if the original label is damaged or lost before the package is picked up or as a copy for your records. (Collect On Delivery) Return label FedEx Ground / FedEx Home Delivery U. Export International Laser Label . Developer Guide 271 .Chapter 46 Creating a Label 3. 1 Shipping label 1 Shipping label 2 C.PDF Format 1 Shipping label in the reply.S. a minimum of 3 labels must be printed — 1 label on the package and 2 in the document pouch. Service Type FedEx Express U.

it is possible for data to start in the customizable section of the label and write down into the FedEx portion of the label (actual thermal label data). As part of this form. 2. If this occurs. FedEx Web Services provide two options for customizing your shipping label: 1. The graphic and/or text prints as it is submitted in the shipping service. For example. Developer Guide 272 .Chapter 46 Creating a Label Canada Export International Service Type FedEx Express Canada Export International Laser Label . • No correction is provided by FedEx. For example. Place the PNG 4" x 6" label graphic on your label stock. This label size provides 1-1/2 inches of space for your graphic or text. your logo or text will be written Custom Labels FedEx allows some customizing of the FedEx-generated label. a valid shipping label is returned without the customized data. you may also place the 4" x 6" PNG label graphic instead of creating a custom label on your own. To support your shipping application. • Only the shipping label can be customized. • If all the necessary data for printing the graphic and/or text is not provided (for example: X and Y coordinates). • The customizable graphic or text must not exceed 1-1/2 inches high and 4-1/2 inches wide. Therefore. the label's human readable content and barcode cannot be altered. You must cancel the shipment represented by this label if you attempt to recreate another label with the graphic and/or text. you may create a packing list on an 8-1/2" x 11" form. FedEx Web Services. however. The rules for using these label formats are: • These labels support all FedEx shipping services.PDF Format FedEx Express Canada Export International Non-DG/Dry ice shipment: 1 Shipping label 2 Recipient labels FedEx Express Canada Export International Broker Select FedEx Express Canada Export International Broker Select Non-DG/Dry ice shipment: 1 Shipping label 2 Recipient labels FedEx Ground Canada (CA) Export International 1 Shipping Label Using a Customizable Section of a Thermal Label FedEx Web Services provides two thermal label formats that you can customize with either a graphic or text file to prevent the need for creating a custom label. • Printer restrictions require the position origin at the top left quadrant of the front. This feature is only applicable to the thermal label printed on a thermal printer set to 203 DPI. Add a graphic or text file to the 4" x 8" or 4" x 9" thermal label. These formats are: • 4" x 8" thermal label without Doc-Tab • 4" x 9" thermal label with Doc-Tab These label types provide a 1-1/2 inch customizable section. if you print a 4" x 8" Express shipping label with your logo. the secondary recipient labels will not display it.

Valid values are from 1 to 23.<q0:Position> <q0:X>20</q0:X> <q0:Y>10</q0:Y> </q0:Position> <q0:Format>abcdefghijklmnopqrstuvwxyz12345678</q0:Format> <q0:BarHeight>50</q0:BarHeight> <q0:ThinBarWidth>2</q0:ThinBarWidth> <q0:BarcodeSymbology>CODE128B</q0:BarcodeSymbology> </q0:BarcodeEntries> </q0:CustomContent> <q0:MaskedData>SHIPPER_ACCOUNT_NUMBER</q0:MaskedData> </q0:CustomerSpecifiedDetail> </q0:LabelSpecification> Custom Label TextEntries Elements To Add Text to the 4x8 or4x9 Label. CustomLabelTextEntry/Format Contains the text to be printed on the label. use the CustomLabelDetail (Complex Type) and choose the GraphicEntries element. In the GraphicEntries element. Custom Label GraphicEntries Elements To Add a Graphic to the 4x8 or 4x9 Label in the Ship Service WSDL. • The addition of Doc-Tab information to the 4" x 9" label must be configured using the same process as you would use for a standard 4" x 6" Doc-Tab thermal label. You must correct this positioning to use the shipping label. Note: This is a format string used to format the printed text. In the TextEntries element. x = horizontal position. the following elements are required: Transaction Sample for Custom Text on a Label: FedEx Web Services. Only non-negative integers may be used. Printer-specific font name for use with thermal printer. Either STOCK_4X8 or STOCK_4X9_LEADING_DOC_TAB.<q0:TextEntries> .<q0:Position> <q0:X>150</q0:X> <q0:Y>70</q0:Y> </q0:Position> <q0:Format>RMA# abcdefghijklmnopqrstuvwxyz12345678</q0:Format> <q0:ThermalFontId>2</q0:ThermalFontId> </q0:TextEntries> . Developer Guide 273 . in the Ship Service WSDL.<q0:CustomerSpecifiedDetail> .Chapter 46 Creating a Label over with the FedEx label information.<q0:CustomContent> . LabelFormatType LabelImageType LabelStockType The label format type should be set to COMMON2D. The language type for your hardware. relative to the top edge of the custom area.<q0:BarcodeEntries> . It is not the actual text. the following elements are required: Web Services Element CustomLabelTextEntry/Position Description/Valid Values Contains the x/y coordinates for placement of the text. <q0:LabelFormatType>COMMON2D</q0:LabelFormatType> <q0:ImageType>EPL2</q0:ImageType> <q0:LabelStockType>STOCK_4X8</q0:LabelStockType> . relative to left edge of custom area. use the CustomLabelDetail (ComplexType) and choose the TextEntries element. y = vertical position. CustomLabelTextEntry/DataFields CustomLabelTextEntry/ThermalFontID Contains the text to be printed on the label.

Either STOCK_4X8 or STOCK_4X9_LEADING_DOC_TAB. relative to left edge of custom area. The label format type should be set to COMMON2D.Chapter 46 Creating a Label Web Services Element Position Description/Valid Values Contains the x/y coordinates for placement of the text. x = horizontal position. including any labels printed on plain paper. This label option allows you to place the PNG label graphic on your label stock to prevent the need for creating a custom label. y = vertical position.<q0:Position> <q0:X>150</q0:X> <q0:Y>70</q0:Y> </q0:Position> <q0:Format>RMA# abcdefghijklmnopqrstuvwxyz12345678</q0:Format> <q0:ThermalFontId>2</q0:ThermalFontId> </q0:TextEntries> . The following requirements apply when using the 4" x 6" PNG graphic embedded in your shipping document: Custom Label Barcode Transaction Sample for a Custom Barcode on a Label: <q0:LabelFormatType>COMMON2D</q0:LabelFormatType> <q0:ImageType>EPL2</q0:ImageType> <q0:LabelStockType>STOCK_4X8</q0:LabelStockType> . Only non-negative integers may be used. Ink jet printers should not be used because of their inconsistency in creating scannable barcodes. Printer Laser printers are recommended for printing labels. PrinterGraphicID LabelFormatType LabelImageType LabelStockType The file location of the graphic you want to include on the label.<q0:BarcodeEntries> . </q0:Position> <q0:Format>abcdefghijklmnopqrstuvwxyz12345678</q0:Format> <q0:BarHeight>50</q0:BarHeight> <q0:ThinBarWidth>2</q0:ThinBarWidth> <q0:BarcodeSymbology>CODE128B</q0:BarcodeSymbology> </q0:BarcodeEntries> </q0:CustomContent> <q0:MaskedData>SHIPPER_ACCOUNT_NUMBER</q0:MaskedData> </q0:CustomerSpecifiedDetail> </q0:LabelSpecification> PNG Label Web Services provides PNG (Portable Network Graphic) images for FedEx Express. the label certification teams reject most labels that are created with ink jet printers.<q0:CustomerSpecifiedDetail> . The PNG label graphic is a replica of the thermal labels supported by Web Services. Developer Guide 274 .S. The PNG label format is available for U. shipping only (FedEx Express and FedEx Ground). relative to the top edge of the custom area. FedEx Ground and FedEx International Express Freight® labels.<q0:CustomContent> .<q0:Position> <q0:X>20</q0:X> <q0:Y>10</q0:Y> Label Stock 4" x 6" PNG labels should only be used with peel-and-stick label stock. Due to the inconsistent print quality. The 4" x 6" PNG label cannot be FedEx Web Services. The language type for your hardware.<q0:TextEntries> . The FedEx Ground and FedEx Express label certification teams will reject 4" x 6" PNG labels that are not on peel-and-stick label stock.

This label has a vertical orientation and is designed to print in a 4" x 6" label area. this is 96 DPI.1" white space both above and below barcode. Typically.Chapter 46 Creating a Label printed using a color printer unless the color definition is set to black. Label Review Checklist Use these lists to check for problems before you submit each set of labels. which is the minimum barcode DPI. the label should measure 4" x 6".fedex. Print Quality Common problems that cause labels to be rejected: • Split Bars • Faded Print/White Voids • Repeating White Voids (roller problem) • Smudging (thermal transfer) • Flaking (laser) indicates Toner Fusion Problem • Wrinkled in the Print (thermal transfer) • Print Contrast for direct thermal labels must be at least 90% Human Readable for FedEx Ground Labels Required for validation: Data matches barcode • FedEx Ground logo: Logos are available for download from the FedEx Identity website brand. When you generate a PNG label image in Web Services. even if the printer only has a black cartridge installed.com. Developer Guide 275 . FedEx Web Services. • Validate that all barcodes meet minimum height requirements. the image is produced in 200 DPI. This setting is necessary to achieve the correct barcode definition for scanning at the FedEx hubs. you must scale (or resize) the image before printing.2" white space both left and right of barcode. To scale the PNG image for a 4" x 6" label in inches: 4" width and 6" length exactly. When printed. How you scale the image depends on the application you are using to view and print the label. Scaling The image returned in your shipping transaction is 200 dots per inch (DPI) and measures 4" (W) x 6" (H) or 800 x 1200 pixels. When you view the image on your screen. To produce the label and barcodes in the required DPI. which is far less than the minimum barcode DPI required. most applications degrade the DPI to your screen resolution. • Quiet Zone: Must always have at least 0. To scale the PNG image for a 4" x 6" label in pixels: • If your screen resolution is 96 DPI: – Width = 384 pixels (96 ÷ 200 x 800 = 384) – Height = 576 pixels (95 ÷ 200 x 1200 = 576) • If your screen resolution is 72 DPI: – Width = 288 pixels (72 ÷ 200 x 800 = 288) – Height = 432 pixels (72 ÷ 200 x 1200 = 432) • If your screen resolution is not 96 or 72 DPI – Width = Your screen DPI ÷ 200 x 800 – Height = Your screen DPI ÷ 200 x 1200 All Barcodes Required for validation: • Quiet Zone: Must always have at least 0.

FedEx Web Services. • FedEx Home Delivery logo: labels must have a large “H” in a box within 1" of the ship to address.fedex.25" x . • Service Description • Package type. CRN label verbiage on all MPS • Airport Ramp ID • Postal code and routing • URSA routing prefix and suffix • Handling codes • Service area commitment • Recipient and shipper's phone numbers • Weight • Dims. if applicable (Dims are always required for Express Freight) • Reference field if an alcohol shipment • Tracking number and Form ID (Tracking number must be 14 digits) Human Readable for Express Labels The following elements must be printed on the label to pass certification: • FedEx Express logo: Logos are available for download from the FedEx Identity Website brand.com. application/system.Chapter 46 Creating a Label See Appendix S: “FedEx Ground Plain Paper Labels” and Appendix T: “FedEx Ground Thermal Label Samples”. The “H” must be at least . • Service Description • Sender Information • Recipient Information • Postal code and routing • Ship date • Actual Weight • Customer Automation Device information (meter.70". version) • Dimensions • Miscellaneous reference information • Tracking number and Form ID (Tracking number must be 14 digits) • Airport Ramp ID • Postal code See Appendix Q: “FedEx Express Plain Paper Label Samples” and Appendix R: “FedEx Express Thermal Label Samples”. if International • Delivery day of the week (example: MON for Monday) • Deliver by date • Meter number • Ship date • Format of piece count. Developer Guide 276 . Master label verbiage.

47 Address Validation Service Address Validation Request .

You may also use P.S. Address Validation Service Details The followings service details apply to Address Validation: • Provides street level matches. or U. or postal code entered. but may check an address by matching company names that correspond to street addresses. see the electronic FedEx Service Guide.O.. For more detailed information about the services offered by FedEx. box addresses for certain international locations. A service and rating system for mailers that measures and helps to improve address accuracy. • Up to 100 addresses can be checked in one Web Service request. city.S. • Contains a database of company listing to improve your results (not all companies are listed). • Does not currently verify suite or apartment numbers.S. inbound shipments.Chapter 47 Address Validation Service Use the Address Validation Service to validate or complete recipient addresses. • Determine whether an address is business or residential to increase the accuracy of courtesy rate quotes.O. residential addresses if an exact match is found.S. • CASS certified (Coding Accuracy Support System). fax or telex number on the label. business and U. • Can distinguish between U. • Checks addresses within the United States. Validate recipient addresses before you ship packages. and Canadian addresses. Tips on Getting Accurate Address Matches Use correct spacing: Make sure spaces are placed correctly and avoid unnecessary spaces. Use the Address Validation request to perform the following: • Confirm the validity and completeness of U. and/or determine whether an address is business or residential to increase the accuracy of courtesy rate quotes. state or province. • Does not match addresses based upon individual/personal names. FedEx may deliver to post office boxes in some rural locations if the P. provide descriptive error details and corrected options for invalid addresses. Puerto Rico. • Receives monthly updates to its address database. Developer Guide 278 . How FedEx Address Validation Works • Checks if the street exists in the city. addresses only. but you must include a valid phone. including shipments to Puerto Rico.S. However. Correct addresses on the shipping label will eliminate delivery delays and additional service fees. • Complete incomplete recipient addresses. • Checks if the street number is within a valid range for the street entered. box is associated with an address. and Canada.O. • Correct invalid recipient addresses. • Informs you if no possible alternatives can be found based on the street number. box addresses for U. FedEx Web Services. Puerto Rico. street name. Address Validation Request The AddressValidation WSDL AddressValidationRequest allows you to validate recipient address information before you ship a package. • FedEx does not normally deliver to P. or postal code entered. Applies to U. state or province.S.

g. The UTC offset indicates the number of hours/minutes (e. Avoid special characters: Refrain from using special characters not required for the address. The ZIP+4 portion of the postal code is not necessary to check an address. 2009-06-26T17:00:00-04:00 is defined as June 26. Use correct abbreviations: The United States Postal Service and postal authorities in other countries define standard abbreviations for state/province. street suffix. Make sure you have the correct usage of the number zero (0) and letter O. You should confirm an address for accuracy before using it to ship a package. Urbanization (Puerto Rico only): This descriptor.) Provide additional address and street information: Providing additional address information can increase the accuracy of address results.m. Ave. xx:xx) from UTC (e. 2009 5:00 p. Rd. Ave Enter city. Developer Guide 279 . Avenue. Address Validation can search for that company and address. 1A. For example: Sr Pedro Rivera Urb Hermosillo 123 Calle 1 Bayamon. The date and time are separated by the letter T (e. Company: Providing a company name may improve your results. These streets can have the same house number ranges. is an important part of the address format as it describes the location of a given street. Some addresses have specific company names assigned to them. By including the company name in your transaction. George Washington. you can provide more specific address information and check the address again. do not use it. 42nd • Street Suffix such as Road. the urbanization name is needed to correctly identify the location of a particular address. If you are unsure about an abbreviation. The date format must be YYYY-MM-DDTHH:MM:SSxx:xx. such as periods after abbreviations (Ave vs. Defaults to CDT.. repeated street names and address number ranges can be found within the same postal code. In these cases.Chapter 47 Address Validation Service Use correct spelling: Eliminate spelling and typographic errors. The time must be in the format: HH:MM:SS using a 24-hour clock.g. To narrow your results. In Puerto Rico. commonly used in urban areas of Puerto Rico. A nonstandard abbreviation may cause poor search results. state/province and postal code: Providing all address information will increase the accuracy of your results. For example: • Building or house number such as 1. and apartment/unit designations. including: • Company • City Multiple Address Results You receive multiple address results when an exact match was not found. AddressValidationRequest/ AddressToValidate Required This element contains basic address information for validation. FedEx Web Services. 2009-06-26T17:00:00). One • Street name such as Main. Eastern Time). SeeAppendix L: “Time Zones” for more information.g. PR 00961-1212 Address Validation Coding Details The following information is the minimum required to check an address: • Address • City and State or Province or postal code AddressValidationRequest Elements Element AddressValidationRequest/ RequestTimestamp Required Required Description Time of request based on shipper’s time zone.

as verified by the system before validation. Maximum is 10. TIGHT. Returned values are: • APARTMENT_NUMBER_NOT_FOUND ProposedAddressDetails/Changes FedEx Web Services. • TIGHT: matching of address is allowed for slight variance • MEDIUM: matching of address allows for more variance of address and provides corrections [default] AddressValidationReply Elements Any error conditions or address-checking issues are returned in the Address Validation reply. TIGHT. The Score element is used to rate the submitted address.Chapter 47 Address Validation Service Element Required Description • • • • • StateorProvinceCode PostalCode UrbanizationCode CountryCode Residential Element Required Description • LOOSE: matching of address is minimal Warning: Selecting EXACT means that every part of the address must match the postal database exactly. and no correction will be made to the address for you. if the address can be verified as in Los Angeles. address verification will be performed instead of returning an error. the service returns the “Address Not Validated” message. with 100 being the highest and zero indicating failure. DirectionalAccuracy: Values are EXACT. if you have an address whose city is Hollywood. Valid values are: • EXACT: input must match the database exactly. If the Score is too low. For example. MEDIUM and LOOSE. The following table describes Address Validation reply elements: Element AddressID ProposedAddressDetails/Score Description Every verified address is assigned an ID to help you match submitted addresses with verified information. addresses only. you can include the following elements to further identify the type of address validation information or formatting you want in the reply: VerifyAddresses to validate all address elements and return in the reply. you can control the algorithm to use when determining if an input address matches an address in the postal database. Note: Up to 100 addresses can be validated in one request. ConvertToUpperCase element controls whether addresses are returned in upper case text. Developer Guide 280 . It is recommended to use the MEDIUM setting to get better results. RecognizeAlternateCityNames recognizes alternate city names. CheckResidentialStatus check addresses for residential status only. For U. and LOOSE. The Score is an integer ranging from 0 to 100.S. MEDIUM and LOOSE. MEDIUM. ReturnParsedElements returns the address validation elements in the reply. StreetAccuracy: Values are: EXACT. CompanyNameAccuracy: Values are EXACT. TIGHT. AddressValidationRequest/ AddressValidationOptions Optional In addition to address information. MaximumNumberOfMatches allows you to configure the number of possible matches returned.

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Element Description • • • • • • • • • • • • • • • • • • • • • • APARTMENT_NUMBER_REQUIRED NORMALIZED REMOVED_DATA BOX_NUMBER_REQUIRED NO_CHANGES MODIFIED_TO_ACHIEVE_MATCH STREET_RANGE_MATCH BOX_NUMBER_MATCH** RR_OR_HC_MATCH CITY_MATCH POSTAL_CODE_MATCH RR_OR_HC_BOX_NUMBER_NEEDED FORMATTED_FOR_COUNTRY APO_OR_FPO_MATCH GENERAL_DELIVERY_MATCH FIELD_TRUNCATED UNABLE_TO_APPEND_NON_ADDRESS_DATA INSUFFICIENT_DATA HOUSE_OR_BOX_NUMBER_NOT_FOUND POSTAL_CODE_NOT_FOUND INVALID_COUNTRY SERVICE_UNAVAILABLE_FOR_ADDRESS Element Description • • • • • ProposedAddressDetails/ DeliveryPointValidation BUSINESS RESIDENTIAL INSUFFICIENT_DATA UNAVAILABLE NOT_APPLICABLE_TO_COUNTRY

Returned values are: • CONFIRMED • UNCONFIRMED • UNAVAILABLE The company name as submitted for validation. The address as submitted for validation. The verified company name. The verified address. Any information removed from the submitted address before validation.

ProposedAddressDetails/CompanyName ProposedAddressDetails/Address ProposedAddressDetails/ ParsedCompanyName ProposedAddressDetails/ParsedAddress ProposedAddressDetails/ RemovedNonAddressData

XML Schema
See the XML Schema section of the FedEx Web Services Developer Guidein the Support area of the FedEx Developer Resource Center at fedex.com/ developer.

**If BOX_NUMBER_MATCH is returned in the reply, remember FedEx does not normally deliver to P.O. box addresses for U.S. addresses or for U.S. inbound shipments. See “Address Validation Coding Details” for more information. ProposedAddressDetails/ ResidentialStatus Returned values are: • UNDETERMINED

Samples
You can download sample service requests and replies with the WSDLs from the FedEx Developer Resource Center Technical Resources.

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Mapping EAS CheckAddressResponse Code to AddressValidationReply
Notification
If the Enterprise Address Service (EAS) returns a nonzero systemStatus, the AddressValidationReply will contain a severity notification of FAILURE and a code equal to that systemStatus.
EAS addressIndicator (indicator attribute) 210 211 212 300 301 303 305 EAS addressIndicator (indicator attribute) 100 101 102 103 104 200 201 202 203 204 205 206 207 208 209 Changes Element APARTMENT_NUMBER_NOT_FOUND APARTMENT_NUMBER_REQUIRED NORMALIZED REMOVED_DATA BOX_NUMBER_REQUIRED NO_CHANGES MODIFIED_TO_ACHIEVE_MATCH STREET_RANGE_MATCH BOX_NUMBER_MATCH RR_OR_HC_MATCH CITY_MATCH POSTAL_CODE_MATCH RR_OR_HC_BOX_NUMBER_NEEDED FORMATTED_FOR_COUNTRY APO_OR_FPO_MATCH EAS dpvIndicator 1 2 DeliveryPointValidation Element CONFIRMED UNCONFIRMED EAS businessResidentialIndicator 1 2 3 4 5 6 Residential Status Element UNDETERMINED BUSINESS RESIDENTIAL INSUFFICIENT_DATA UNAVAILABLE NOT_APPLICABLE_TO_COUNTRY 400 Changes Element GENERAL_DELIVERY_MATCH FIELD_TRUNCATED UNABLE_TO_APPEND_NON_ADDRESS_DATA INSUFFICIENT_DATA HOUSE_OR_BOX_NUMBER_NOT_FOUND POSTAL_CODE_NOT_FOUND INVALID_COUNTRY SERVICE_UNAVAILABLE_FOR_ADDRESS

Changes

Residential Status

DeliveryPointValidation

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EAS dpvIndicator 3 DeliveryPointValidation Element UNAVAILABLE

Known Service Issue
The Address Validation Web Service schema contains nested nodes that have the maxOccurs attribute set. The Web Services Description Language Tool

(WSDL.exe), when used to generate the client information, creates multidimensional arrays in the generated Reference.vb / Reference.cs file. Therefore, the generated Reference file contains incorrect types for the nested nodes.

To solve this issue:
• Search for string “()()” in Reference.vb or for string “[][]” in Reference.cs file; you’ll see Class ParsedAddress.
'''<remarks/> <System.CodeDom.Compiler.GeneratedCodeAttribute("System.Xml", "2.0.50727.42"), System.SerializableAttribute(), _ System.Diagnostics.DebuggerStepThroughAttribute(), _ System.ComponentModel.DesignerCategoryAttribute("code"), _ System.Xml.Serialization.XmlTypeAttribute([Namespace]:="http://fedex.com/ws/ addressvalidation")> _ Partial Public Class ParsedAddres Private parsedUrbanizationCodeField() As ParsedElement Private parsedStreetLineField()() As ParsedElement Private parsedCityField() As ParsedElement

_

– Remove extra “()” for VB.NET and “[]” for C# in front of parsedStreetLineField member.
/// <remarks/> [System.CodeDom.Compiler.GeneratedCodeAttribute("System.Xml", "2.0.50727.42")] [System.SerializableAttribute()] [System.Diagnostics.DebuggerStepThroughAttribute()] [System.ComponentModel.DesignerCategoryAttribute("code")] [System.Xml.Serialization.XmlTypeAttribute(Namespace="http://fedex.com/ws/ addressvalidation")] public partial class ParsedAddress { private ParsedElement[] parsedUrbanizationCodeField;

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private ParsedElement[][] parsedStreetLineField; private ParsedElement[] parsedCityField;

• Search for the next “()()” in Reference.vb or “[][]” in Reference.cs file; you’ll find Property ParsedStreetLine.
'''<remarks/> <System.Xml.Serialization.XmlArrayItemAttribute( "Elements", GetType(ParsedElement), IsNullable:=false)> _ Public Property ParsedStreetLine() As ParsedElement()() Get Return Me.parsedStreetLineField End Get Set

• Remove extra “()” for VB.Net and “[]” for C# in front of the ParsedElement.
/// <remarks/> [System.Xml.Serialization.XmlArrayItemAttribute( "Elements", typeof(ParsedElement), IsNullable=false)] public ParsedElement[][] ParsedStreetLine { get { return this.parsedStreetLineField; } set

Note: Web reference changes will be lost and need to be made manually.

• Search for ParsedElement[ ][ ] in ParsedAddress.java; you will find first reference. Remove extra “[]” from ParsedElement[][].
public class private private private ParsedAddress implements java.io.Serializable { com.fedex.addressvalidation.stub.ParsedElement[] parsedUrbanizationCode; com.fedex.addressvalidation.stub.ParsedElement[][] parsedStreetLine; com.fedex.addressvalidation.stub.ParsedElement[] parsedCity;

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• Continue the search for ParsedElement[ ][ ] in ParsedAddress.java; you will find another reference to ParsedElement[][]. Remove extra “[]” from ParsedElement[][].
public ParsedAddress( com.fedex.addressvalidation.stub.ParsedElement[] parsedUrbanizationCode, com.fedex.addressvalidation.stub.ParsedElement[][] parsedStreetLine, com.fedex.addressvalidation.stub.ParsedElement[] parsedCity,

• Continue the search for ParsedElement[ ][ ] in ParsedAddress.java; you will find another reference to ParsedElement[][]. Remove extra “[]” from ParsedElement[][].
public com.fedex.addressvalidation.stub.ParsedElement[][] getParsedStreetLine() { return parsedStreetLine;

• Continue the search for ParsedElement[ ][ ] in ParsedAddress.java; you will find another reference to ParsedElement[][]. Remove extra “[]” from ParsedElement[][].
public void setParsedStreetLine(com.fedex.addressvalidation.stub.ParsedElement[] [] parsedStreetLine) {this.parsedStreetLine = parsedStreetLine;}

• Comment the code out as mentioned below for the following get/set methods:
/* public com.fedex.addressvalidation.stub.ParsedElement[] getParsedStreetLine(int i) { return this.parsedStreetLine[i]; } public void setParsedStreetLine( int i, com.fedex.addressvalidation.stub.ParsedElement[] _value) { this.parsedStreetLine[i] = _value; } */

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A Country Code Tables

A B C D E F G H

I J K L M N O P

A Country Code Tables, continued
Q R S T U V W Y Z

Appendix A

Country Code Tables
Find the country for which you want a country code by selecting the first letter in the country name below. Click a letter (A-Z) to view a list of all countries that begin with that alphabetic character.
Country Bahrain Bangladesh Barbados Barbuda Code AF AAL DZ AS AD AO AI AQ AG AR AM AW AU AT AZ Ship To Y Y Y Y Y Y Y N Y Y Y Y Y Y Y Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bonaire Bosnia-Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory British Virgin Islands Brunei Bulgaria Burkina Faso Code BH BD BB AG BY BE BZ BJ BM BT BO AN BA BW BV BR IO VG BN BG BF BI Ship To Y Y Y Y Y Y Y Y Y Y Y Y Y Y N Y N Y Y Y Y Y

A
Country Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua Argentina Armenia Aruba Australia Austria Azerbaijan

B
Country Bahamas Code BS Ship To Y

Burundi

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Appendix A

Country Code Tables
C
Country Cambodia Cameroon Canada Canary Islands Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo Congo, Democratic Republic Of Cook Islands Costa Rica Croatia Cuba Curacao Code KH CM CA ES CV KY CF TD GB CL CN CX CC CO KM CG CD CK CR HR CU AN Ship To Y Y Y Y Y Y N Y Y Y Y N N Y N Y Y Y Y Y N Y Country Denmark Djibouti Dominica Dominican Republic Code DK DJ DM DO Ship To Y Y Y Y Country Cyprus Czech Republic Code CY CZ Ship To Y Y

D

E
Country East Timor Ecuador Egypt El Salvador England Equatorial Guinea Eritrea Estonia Ethiopia Code TL EC EG SV GB GQ ER EE ET Ship To Y Y Y Y Y Y Y Y Y

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Appendix A

Country Code Tables
F
Country Faeroe Islands Falkland Islands Fiji Finland France French Guiana French Polynesia French Southern Territories Code FO FK FJ FI FR GF PF TF Ship To Y N Y Y Y Y Y N Country Greenland Grenada Guadeloupe Guam Guatemala Guinea Guinea Bissau Guyana Code GL GD GP GU GT GN GW GY Ship To Y Y Y Y Y Y N Y

H
Country Haiti Code HT HM NL HN HK HU Ship To Y N Y Y Y Y

G
Country Gabon Gambia Georgia Germany Ghana Gibraltar Grand Cayman Great Britain Great Thatch Island Great Tobago Islands Greece Code GA GM GE DE GH GI KY GB VG VG GR Ship To Y Y Y Y Y Y Y Y Y Y Y

Heard and McDonald Islands Holland Honduras Hong Kong Hungary

I
Country Iceland India Indonesia Code IS IN ID Ship To Y Y Y

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Developer Guide 291 .Appendix A Country Code Tables Country Iran Iraq Ireland Israel Italy Ivory Coast Code IR IQ IE IL IT CI Ship To N Y Y Y Y Y Country Laos Latvia Lebanon Lesotho Liberia Code LA LV LB LS LR LY LI LT LU Ship To Y Y Y Y Y Y Y Y Y L J Country Jamaica Japan Jordan Jost Van Dyke Islands Code JM JP JO VG Ship To Y Y Y Y Libya Liechtenstein Lithuania Luxembourg M Country Code MO MK MG MW MY MV ML MT MH MQ Ship To Y Y Y Y Y Y Y Y Y Y Macau Macedonia K Country Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Code KZ KE KI KW KG Ship To Y Y N Y Y Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique FedEx Web Services.

Appendix A Country Code Tables Country Mauritania Mauritius Mayotte Mexico Micronesia Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar / Burma Code MR MU YT MX FM MD MC MN ME MS MA MZ MM Ship To Y Y N Y Y Y Y Y Y Y Y Y N Country Oman Code OM Ship To Y Country Niger Nigeria Niue Norfolk Island Norman Island North Korea Northern Ireland Northern Mariana Islands Norway Code NE NG NU NF VG KP GB MP NO Ship To Y Y N N Y N Y Y Y O N Country Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Code NA NR NP NL AN NC NZ NI Ship To Y N Y Y Y Y Y Y P Country Pakistan Palau Palestine Panama Papua New Guinea Paraguay Peru Code PK PW PS PA PG PY PE Ship To Y Y Y Y Y Y Y FedEx Web Services. Developer Guide 292 .

Helena St.Appendix A Country Code Tables Country Philippines Pitcairn Poland Portugal Puerto Rico Code PH PN PL PT PR Ship To Y N Y Y Y Country San Marino Sao Tome and Principe Saudi Arabia Scotland Senegal Serbia Code IT ST SA GB SN RS SC SL SG SK SI SB SO ZA GS KR ES LK GP KN VI AN SH VI Ship To Y N Y Y Y Y Y N Y Y Y N N Y N Y Y Y Y Y Y Y N Y Q Country Qatar Code QA Ship To Y Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Code RE RO MP RU RW Ship To Y Y Y Y Y Somalia South Africa South Georgia and South Sandwich Islands South Korea Spain Sri Lanka St. Eustatius St. Christopher St. Croix Island St. John FedEx Web Services. Barthelemy R Country Reunion Romania Rota Russia Rwanda S Country Saba Saipan Samoa Code AN MP WS Ship To Y Y Y St. Developer Guide 293 .

Minor Outlying Islands Code UM VI UG UA VC AE GB US UY UZ Ship To N Y Y Y Y Y Y Y Y Y Country Tokelau Tonga Tortola Island Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu Code TK TO VG TT TN TR TM TC TV Ship To N Y Y Y Y Y Y Y N U T Country Tahiti Taiwan Tajikistan Tanzania Thailand Tinian Togo Code PF TW TJ TZ TH MP TG Ship To Y Y N Y Y Y Y U. Thomas St. Maarten St. Lucia St. Developer Guide 294 . Virgin Islands Uganda Ukraine Union Island United Arab Emirates United Kingdom United States Uruguay Uzbekistan FedEx Web Services. Vincent Sudan Suriname Svalbard and Jan Mayen Island Swaziland Sweden Switzerland Syria Code KN LC AN PM VI VC SD SR SJ SZ SE CH SY Ship To Y Y Y N Y Y N Y N Y Y Y N Country U.Appendix A Country Code Tables Country St.S. Pierre St. Kitts and Nevis St.S.

Appendix A Country Code Tables V Country Vanuatu Vatican City Venezuela Vietnam Code VU IT VE VN Ship To Y Y Y Y Country Yemen Code YE Ship To Y Country Western Sahara Code EH Ship To N Y W Country Wales Wallis and Futuna Islands Code GB WF Ship To Y Y Z Country Zambia Zimbabwe Code ZM ZW Ship To Y Y FedEx Web Services. Developer Guide 295 .

B U. State Codes .S.

S. Developer Guide 297 .S. State Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Code AL AK AZ AR CA CO CT DE DC FL GA HI ID IL State Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico Code LA ME MD MA MI MN MS MO MT NE NV NH NJ NM State Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington State West Virginia Wisconsin Code OK OR PA RI SC SD TN TX UT VT VA WA WV WI State Indiana Iowa Kansas Kentucky Code IN IA KS KY State New York North Carolina North Dakota Ohio Code NY NC ND OH State Wyoming Puerto Rico Code WY PR FedEx Web Services.Appendix B U. State Codes This table lists the state codes for the U.

C Canada Province Codes .

continued Province Nova Scotia Code NS FedEx Web Services.Appendix C Canada Province Codes This table contains codes for the provinces of Canada. Developer Guide 299 . Table 4. Canada Provice Codes. Canada Provice Codes Province Alberta British Columbia Manitoba New Brunswick Newfoundland Northwest Territories Code Nunavut AB Ontario BC Prince Edward Island MB Quebec NB Saskatchewan NL Yukon NT YT SK QC PE ON NU Table 4.

D Mexico State Codes .

Appendix D Mexico State Codes The following table lists the codes for the states of Mexico: State Aguascalientes Baja California Norte Baja California Sur Campeche Chiapas Chihuahua Coahuila Code AG BC BS CM CS CH CO State Morelos Nayarit Nuevo Leon Oaxaca Puebla Queretaro Quintana Roo Code Distrito Federal MO Durango NA Guanajuato NL Guerrero OA Hidalgo PU Jalisco QT Mexico QR Michoacán MI Zacatecas ZA MX Yucatan YU JA Veracruz VE HG Tlaxcala TL GR Tamaulipas TM GT Tabasco TB DG Sonora SO DF Sinaloa SI State Colima Code CL State San Luis Potosi Code SL FedEx Web Services. Developer Guide 301 .

E Currency Codes .

Currency Codes Currency Antilles Guilder Argentina Peso Australian Dollar Aruban Florins Barbados Dollars Bahraini Dinar Bermuda Dollar Brunei Dollar Brazilian Real Bahamian Dollars Canadian Dollar Cayman Dollars Chilean Peso Cayman Dollar Chinese Renminbi Colombian Peso Costa Rican Colon Czech Koruna Danish Krone Dominican Peso E. continued Currency European EURO Guatemalan Quetzal Hong Kong Dollar Hungarian Forint Israeli Shekel Indian Rupee Indonesian Rupiah Jamaican Dollar Japanese Yen Kenyan Schilling Kazachstan Tenge Kuwaiti Dinar Latvian Lats Libyan Dinar Lithuanian Litas Macau Patacas Malaysian Ringgits New Mexican Peso New Taiwan Dollar New Turkish Lira New Zealand Dollar Norwegian Krone Pakistan Rupee Code EUR GTQ HKD HUF ILS INR RPA JAD JYE KES KZT KUD LVL LYD LTL MOP MYR NMP NTD TRY NZD NOK PKR FedEx Web Services. Caribbean Dollars Estonian Kroon Egyptian Pound Code ANG ARN AUD AWG BBD BHD BMD BND BRL BSD CAD CID CHP CID CNY COP CRC CZK DKK RDD ECD EEK EGP Table 5.Appendix E Currency Codes Table 5. Currency Codes. Developer Guide 303 .

continued Currency Swiss Francs Thailand Baht Tonga Pa'anga Trinidad & Tobago Dollar Uganda Schilling UK Pounds Sterling United Arab Emirates Dirham Uruguay New Peso U. Dollar Venezuela Bolivar Fuerte Western Samoa Tala Code SFR THB TOP TTD UGX UKL DHS UYP USD VEF WST FedEx Web Services. Developer Guide 304 . Currency Codes.Appendix E Currency Codes Table 5. continued Currency Panama Balboa Philippine Peso Polish Zloty Russian Rouble Saudi Arabian Riyal Singapore Dollar Slovak Koruna Solomon Island Dollar South African Rand South Korean Won Swedish Krona Code PAB PHP PLN RUR SAR SID SKK SBD ZAR WON SEK Table 5. Currency Codes.S.

F Harmonized Tariff Unit of Measure Codes .

Harmonized Tariff Unit of Measure Codes Code 3 MI ADJ B56 BBL BFT BTU BU C CAR CD CFT CG CGM CKG CLB CLF CM CM3 CRT CSI CTN CUR CWT Unit of Measure 3 Thousand Square Inches Adjustments 56 Pound Bushel Barrel Board Feet British Thermal Unit Bushel One Hundred or Celsius Carat Cord Cubic Foot/Feet Centigrams Content Gram Content Kilogram Content Pound One Hundred Leaves Centimeter Cubic Centimeters Crate 100 Square Inches Content Ton Curie Hundred Weight Table 6. Harmonized Tariff Unit of Measure Codes.000 Kilogram Kilogram FedEx Web Services. Developer Guide 306 .Appendix F Harmonized Tariff Unit of Measure Codes Table 6. continued Code CY CYD CYG CYK DEG DOZ DPC DPR EA F FT G GAL GR GRL GRM GRO HUN HZ JWL K KG KGM Unit of Measure Clean Yield Cubic Yard Clean Yield Gram Clean Yield Kilogram Degree Dozen Dozen Pieces Dozen Pair Each Fahrenheit Feet Grams Gallon Gross Gross Lines Gram Gross Hundreds Hertz Jewels 1.

000 Cubic Meters Kilo Newton Kilopascal 1.000 Square Meters 1.000 Standard Brick Kilowatts Kilowatt-hours Liter Pound Pound Including Container Leaf Linear Foot Linear Linear Meters Liters Linear Yard Meters Square Meters Cubic Meters Thousand Std Brick Equivalent Thousand Board Feet Table 6. Developer Guide 307 . continued Code MBQ MC MCF MET MFT MG ML MLF MPA MSF MSI MYD NO OZ PAR PC PCS PFG PFL PK PR PRS PSI Unit of Measure Megabacquerel Millicurie Thousand Cubic Feet Meters Thousand Feet Milligram Milliliter Thousand Linear Feet Millipascal Thousand Square Feet Thousand Square Inches Thousand Yards Number Ounces Pair Piece Pieces Proof Gallon Proof Liter Pack (Cards) Pair Pair or Pairs Pounds Per Square Inch FedEx Web Services. Harmonized Tariff Unit of Measure Codes.Appendix F Harmonized Tariff Unit of Measure Codes Table 6.000 Meters 1. Harmonized Tariff Unit of Measure Codes. continued Code KHZ KM KM2 KM3 KN KPA KSB KW KWH L LB LBC LF LFT LIN LNM LTR LYD M M2 M3 MBE MBF Unit of Measure Kilohertz 1.

continued Code STN SYD TOZ X YD YN Unit of Measure Short Ton Square Yard Troy Ounce Quantity Not Required Yard Yarn FedEx Web Services. Developer Guide 308 . Harmonized Tariff Unit of Measure Codes. Harmonized Tariff Unit of Measure Codes. continued Code QT ROL SBE SFT SQ SQI Unit of Measure Quart Roll Standard Brick Equivalent Square Foot Square(s) Square Inch Table 6.Appendix F Harmonized Tariff Unit of Measure Codes Table 6.

G Vague Commodity Descriptions .

Bureau of Customs and Border Protection (CBP)." Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Water Color Painting. An example of an acceptable description is "Industrial Dishwasher." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Used Auto Parts: Remanufactured Alternator. Specify the description of the contents being shipped." Clearance delays may result if the contents are not completely and accurately described. "Aircraft Spares" is an incomplete description and not accepted by Customs. Vague Commodity "A/C Parts" Vague Commodity Description "A/C Parts" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Brake Caliper for Aircraft. "As Per Attached INV" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described. "Autoparts" is an incomplete description and not accepted by Customs.Appendix G Vague Commodity Descriptions This table lists commodity descriptions considered vague by the U. An example of an acceptable description is "Brake Caliper for Aircraft. An example of an acceptable description is "Human Antibodies. "Art" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Human Antibody. An example of an acceptable description is "Brake Caliper for Aircraft. An example of an acceptable description is "Used Auto Parts: Remanufactured Alternator. Specify the description of the contents being shipped. An example of an acceptable description is "Industrial Dishwasher. "Auto Parts" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. "Auto Parts" is an incomplete description and not accepted by Customs. "Accessories" is an incomplete description and not accepted by Customs. "Aircraft Parts" is an incomplete description and not accepted by Customs.S. An example of an acceptable description is "Plastic Advertising Signs. "Assorted Merchandise" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Used Auto Parts: Remanufactured "AC Parts" "Appliances" "Accessories" "Art" "Advertising Material" "As Per Attached INV" "Assorted Merchandise" "Auto Part" "Aircraft Parts" "Aircraft Spare Parts" "Auto Parts" "Aircraft Spares" "Automotive Parts" "Antibodies" "Antibody" FedEx Web Services." Clearance delays may result if the contents are not completely and accurately described. "AC Parts" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. "Aircraft Spare Parts" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. Developer Guide 310 ." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Used Auto Parts: Remanufactured Alternator. "Autoparts" "Appliance" Vague Commodity "Apparel" Vague Commodity Description "Apparel" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. "Advertising Material" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described. Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Brake Caliper for Aircraft. "Appliances" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Men's T-shirt. "Automotive Parts" is an incomplete description and not accepted by Customs. "Antibody" is an incomplete description and not accepted by Customs. "Appliance" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Brake Caliper for Aircraft." Clearance delays may result if the contents are not completely and accurately described. Specify the description of the contents being shipped. "Antibodies" is an incomplete description and not accepted by Customs.

Specify the name of the material. animal. "Chip" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described. Clearance delays may result if the contents are not completely and accurately described. "Box" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Ball Bearing." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Leather Belts." Clearance delays may result if the contents are not completely and accurately described. Please provide the actual chemical name and UN HAZMAT #." Clearance delays may result if the contents are not completely and accurately described.Appendix G Vague Commodity Descriptions Vague Commodity Vague Commodity Description Alternator. An example of an acceptable description is "Car Battery. Clearance delays may result if the contents are not completely and accurately described. Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. human. "Battery" is an incomplete description and not accepted by Customs. Specify the name of the material. An example of an acceptable description is "Brake Caliper. reason for import and its origin: plant. Please provide the actual chemical name and UN HAZMAT #. "Cap" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described. "Belts" is an incomplete description and not accepted by Customs. "Carton" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. "Business Correspondence" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Jazz Music CD." Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. "Bag" "Bag" is an incomplete description and not accepted by Customs. Specify the description of the contents being shipped. An example of an acceptable description is "Copper Cable. reason for import and its origin: plant. An example of an acceptable description is "Legal Contract. "Chemical" Vague Commodity "Caps" Vague Commodity Description "Caps" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Computer Integrated Circuit. animal." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Automobile Brake. "Christmas Gift" is an incomplete description and not accepted by Customs. "Carton" "Battery" "CD" "Bearing" "CDs" "Belts" "Cell Line" "Box" "Cells" "Brake Parts" "Brake" "Business Correspondence" "Chemicals" "Chip" "Cable" "Christmas Gifts" "Cap" FedEx Web Services. "Chemicals" is an incomplete description and not accepted by Customs. "CD" is an incomplete description and not accepted by Customs. "CDs" is an incomplete description and not accepted by Customs. Specify the description of the contents being shipped. "Bearing" is an incomplete description and not accepted by Customs. human." Clearance delays may result if the contents are not completely and accurately described. "Cable" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. Developer Guide 311 . "Chemical" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described. Specify the description of the contents being shipped. An example of an acceptable description is "Baseball Caps. An example of an acceptable description is "Baseball Caps." Clearance delays may result if the contents are not completely and accurately described. "Brake" is an incomplete description and not accepted by Customs. "Cells" is an incomplete description and not accepted by Customs. "Brake Parts" is an incomplete description and not accepted by Customs. Specify the description of the contents being shipped." Clearance delays may result if the contents are not completely and accurately described. "Cell Line" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Jazz Music CDs.

" Clearance delays may result if the contents are not completely and accurately described. human. An example of an acceptable description is "Office Correspondence. "Clothing" is an incomplete description and not accepted by Customs. Specify the description of the contents being shipped. "Clothing and Accessories" is an incomplete description and not accepted by Customs. Please provide the actual chemical or product name and the UN HAZMAT #. Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Men's T-shirts." Clearance delays may result if the contents are not completely and accurately described. "Clothes" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. "Computer Peripherals" is an incomplete description and not accepted by Customs. "Comat" is an incomplete description and not accepted by Customs. "Civil Aircraft Parts" "Computer Parts" "Civil Aircraft Spares" "Civil Aircraft Spares" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Men's T-shirts. Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. Specify the description of the contents being shipped. An example of an acceptable description is "Women's Fragrance. "Computer Peripherals" "Connector" "Cosmetic Products" "Clothes" "Clothing and Accessories" "Cosmetics" "Culture" "Clothing" "Comat" "Dangerous Good" "Commercial Invoice" "Dangerous Goods" FedEx Web Services." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Men's T-shirts. Specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. Developer Guide 312 . "Clothes / Textiles" "Clothes / Textiles" is an incomplete description and not accepted by Customs. "Dangerous Goods" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Women's Fragrance. An example of an acceptable description is "PC Cooling Motor for Motherboard. An example of an acceptable description is "Brake Caliper for Aircraft. Vague Commodity "Components" Vague Commodity Description "Components" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Men's T-shirts. "Connector" is an incomplete description and not accepted by Customs. "Dangerous Good" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Computer CD Players. Specify the name of the material. "Commercial Invoice" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described. reason for import and its origin: plant." Clearance delays may result if the contents are not completely and accurately described. "Culture" is an incomplete description and not accepted by Customs. "Cosmetic Products" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described.Appendix G Vague Commodity Descriptions Vague Commodity "CI Attached" Vague Commodity Description "CI Attached" is an incomplete description and not accepted by Customs. "Civil Aircraft Parts" is an incomplete description and not accepted by Customs. Please provide the actual chemical or product name and the UN HAZMAT #. "Computer Parts" is an incomplete description and not accepted by Customs. animal. "Cosmetics" is an incomplete description and not accepted by Customs. Specify the description of the contents being shipped. An example of an acceptable description is "Brake Caliper for Aircraft.

"Document" is an incomplete description and not accepted by Customs. "Doc" is an incomplete description and not accepted by Customs. "Dry Ice" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Birth Certificate. "DG" is an incomplete description and not accepted by Customs. Specify the name of the medication or product being shipped and its intended use. "Defective Goods" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Birth Certificate." Clearance delays may result if the contents are not completely and accurately described. "Data Processing Parts" "DNA" "Defective Goods" "Doc" "DESC N" "Document" "DESCRI" "Documentation" "DG" "Documents" "DGs" "Drug" "Disk" "Drugs" "Disks" "Dry Ice" FedEx Web Services." Clearance delays may result if the contents are not completely and accurately described. Specify the description of the contents being shipped. Specify the name of the medication or product being shipped and its intended use. Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. "Documents" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. Specify the name of the material.Appendix G Vague Commodity Descriptions Vague Commodity "Data Processing Part" Vague Commodity Description "Data Processing Part" is an incomplete description and not accepted by Customs. An example of an acceptable description is "PC Cooling Motor for Motherboard." Clearance delays may result if the contents are not completely and accurately described. "DESCRI" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Office Correspondence." Clearance delays may result if the contents are not completely and accurately described. "Drug" is an incomplete description and not accepted by Customs. Developer Guide 313 . "Documentation" is an incomplete description and not accepted by Customs. Specify the description of the contents being shipped. An example of an acceptable description is "Business Correspondence on Floppy Disks. An example of an acceptable description is "Office Correspondence. Clearance delays may result if the contents are not completely and accurately described. "Disk" is an incomplete description and not accepted by Customs. "Drugs" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described. "DNA" is an incomplete description and not accepted by Customs. reason for import and its origin: plant. Clearance delays may result if the contents are not completely and accurately described. human. Specify the description of the contents being shipped. Vague Commodity "Display" Vague Commodity Description "Display" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. Please provide the actual chemical or product name and the UN HAZMAT #. Clearance delays may result if the contents are not completely and accurately described. Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Business Correspondence on a Floppy Disk. Clearance delays may result if the contents are not completely and accurately described. "Data Processing Parts" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Liquid Crystal Display (LCD) Desktop Projector. Please provide the actual chemical or product name and the UN HAZMAT #. An example of an acceptable description is "PC Cooling Motor for Motherboard." Clearance delays may result if the contents are not completely and accurately described. "DGs" is an incomplete description and not accepted by Customs. animal. An example of an acceptable description is "Pork Ribs in Dry Ice. "DESC N" is an incomplete description and not accepted by Customs. "Disks" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described.

" Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Women's Fabric for Clothing . An example of an acceptable description is "DVD Player." Clearance delays may result if the contents are not completely and accurately described. Developer Guide 314 . "Food Items" is an incomplete description and not accepted by Customs. Specify the description of the contents being shipped. An example of an acceptable description is "DVD Player. Specify the description of the contents being shipped." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Canned Pasta. "FAK " is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Transistor. An example of an acceptable description is "Ceramic Tiles. "Electronic Part" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. "Electronic Component" is an incomplete description and not accepted by Customs. "Electronic Goods" is an incomplete description and not accepted by Customs. "Electronic Equipment" is an incomplete description and not accepted by Customs. "Flooring" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. "Fabrics" Vague Commodity "Electronics" Vague Commodity Description "Electronics" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. Clearance delays may result if the contents are not completely and accurately described. "DVDs" "Equipment" "Electrical Parts" "Fabric Samples" "Electronic Component" "Electronic Components" "Electronic Equipment" "Electronic Good" "Fabric" "FAC " "Electronic Goods" "FAK " "Electronic Part" "Flooring" "Electronic Parts" "Food Items" "Electronic" FedEx Web Services. "Electronic Components" is an incomplete description and not accepted by Customs. An example of an acceptable description is "DVD Player." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "DVD Movies. An example of an acceptable description is "Women's Fabric for Clothing . "Electronic Parts" is an incomplete description and not accepted by Customs. "Electrical Parts" is an incomplete description and not accepted by Customs. An example of an acceptable description is "DVD Player. "FAC " is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. Clearance delays may result if the contents are not completely and accurately described. "Equipment" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. "DVDs" is an incomplete description and not accepted by Customs.Appendix G Vague Commodity Descriptions Vague Commodity "DVD" Vague Commodity Description "DVD" is an incomplete description and not accepted by Customs.100% Cotton." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Capacitor.100% Cotton. "Electronic" is an incomplete description and not accepted by Customs. An example of an acceptable description is "DVD Players. An example of an acceptable description is "Transistors." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Women's Fabric for Clothing 100% Cotton. "Fabric Samples" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "DVD Players. An example of an acceptable description is "Transistor. An example of an acceptable description is "Transistor. "Fabrics" is an incomplete description and not accepted by Customs. "Fabric" is an incomplete description and not accepted by Customs. "Electronic Good" is an incomplete description and not accepted by Customs. Specific Description of the Type of equipment and its intended use is required.

"Goods" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Homemade Cookies. "Haz Materials" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Books sent as a Christmas Gift. "Hazardous Good" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Personal Effects. "General Cargo" is an incomplete description and not accepted by Customs. An example of an acceptable description is "CD Player. Clearance delays may result if the contents are not completely and accurately described. "Hazardous Material" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described. Please provide the actual chemical or product name and the UN HAZMAT #. "Gifts" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described. "Haz Mat" is an incomplete description and not accepted by Customs. "HazMat" is an incomplete description and not accepted by Customs. Specify the description of the contents being shipped. Vague Commodity "Haz Material" Vague Commodity Description "Haz Material" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. Please provide the actual chemical or product name and the UN HAZMAT #. "Foodstuffs" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described. Please provide the actual chemical or product name and the UN HAZMAT #." Clearance delays may result if the contents are not completely and accurately described. "Foodstuff" "Haz Materials" "Foodstuffs" "Freight Of All Kinds" "Hazardous Chemical" "Hazardous Chemical" Materials is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Book sent as a Christmas Gift." Clearance delays may result if the contents are not completely and accurately described. Please provide the actual chemical or product name and the UN HAZMAT #. "Hazardous Goods" is an incomplete description and not accepted by Customs. Developer Guide 315 . "Hazardous Materials" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. Please provide the actual chemical or product name and the UN HAZMAT #. "Hardware" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. "Gift" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Chocolate Bars. Clearance delays may result if the contents are not completely and accurately described. Please provide the actual chemical or product name and the UN HAZMAT #. Please provide the actual chemical or product name and the UN HAZMAT #. Clearance delays may result if the contents are not completely and accurately described. Please provide the actual chemical or product name and the UN HAZMAT #." Clearance delays may result if the contents are not completely and accurately described.Appendix G Vague Commodity Descriptions Vague Commodity "Food" Vague Commodity Description "Food" is an incomplete description and not accepted by Customs. Specify the description of the contents being shipped. An example of an acceptable description is "Chocolate Bars. Clearance delays may result if the contents are not completely and accurately described. Clearance delays may result if the contents are not completely and accurately described. Please provide the actual chemical or product name and the UN HAZMAT #. "Freight Of All Kinds" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described. "General Cargo" "Gift" "Hazardous Good" "Gifts" "Hazardous Goods" "Goods" "Hazardous Material" "Hardware" "Haz Mat" "Hazardous Materials" "HazMat" FedEx Web Services. "Foodstuff" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described. Please provide the actual chemical or product name and the UN HAZMAT #. "Hazardous Chemicals" "Hazardous Chemicals" Materials is an incomplete description and not accepted by Customs.

An example of an acceptable description is "Women's leather shoes. An example of an acceptable description is "Ladies Denim Jeans. Clearance delays may result if the contents are not completely and accurately described. Clearance delays may result if the contents are not completely and accurately described. Vague Commodity "Industrial Goods" Vague Commodity Description "Industrial Goods" is an incomplete description and not accepted by Customs. "Implants" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. "Integrated Circuits" is an incomplete description and not accepted by Customs. Please provide the full digit Harmonized Code if available and the description of the product. "HS#" is an incomplete description and not accepted by Customs. Please provide the actual chemical or product name and the UN HAZMAT #. "Items" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Steam Iron. An example of an acceptable description is "Dental Implants. An example of an acceptable description is "18 Carat Gold Necklace. Clearance delays may result if the contents are not completely and accurately described. "Household Goods" "Household Goods" is an incomplete description and not accepted by Customs. Specify the description of the contents being shipped. Specify the description of the contents being shipped." Clearance delays may result if the contents are not completely and accurately described. "Iron" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. "HS #" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Integrated Circuits EEPROM. "Integrated Circuit" "HS #" "Integrated Circuits" "HS NON" "Iron" "HS#" "Items" "I C" "Jeans" "IC" "Jewelry" "ILLEDG" "Laboratory Reagents" "Illegible" "Ladies Apparel" "Implants" FedEx Web Services. An example of an acceptable description is "Integrated Circuits . Please provide the full digit Harmonized Code if available and the description of the product. An example of an acceptable description is "Integrated Circuit EEPROM. Clearance delays may result if the contents are not completely and accurately described. "I C" is an incomplete description and not accepted by Customs.EEPROM." Clearance delays may result if the contents are not completely and accurately described. "Laboratory Reagents" is an incomplete description and not accepted by Customs. "Ladies Apparel" is an incomplete description and not accepted by Customs. Specify the description of the contents being shipped. Developer Guide 316 . Clearance delays may result if the contents are not completely and accurately described.Appendix G Vague Commodity Descriptions Vague Commodity Vague Commodity Description Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. "HS NON" is an incomplete description and not accepted by Customs. "ILLEDG" is an incomplete description and not accepted by Customs. Specify the description of the contents being shipped. "Jeans" is an incomplete description and not accepted by Customs. "Jewelry" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Integrated Circuits .EEPROM. Specify the description of the contents being shipped." Clearance delays may result if the contents are not completely and accurately described. "Integrated Circuit" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. Please provide the full digit Harmonized Code if available and the description of the product. Clearance delays may result if the contents are not completely and accurately described. "IC" is an incomplete description and not accepted by Customs. "Illegible" is an incomplete description and not accepted by Customs.

An example of an acceptable description is "Leather Purse. Clearance delays may result if the contents are not completely and accurately described. "Machines" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. "Machine Parts" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Wood Cutting Machine. An example of an acceptable description is "Remanufactured Alternator for a Farm Tractor. Please provide the specific name of the medication or product being shipped "Liquid" "Medicaments" "Luggage" "Machine Part" "Machine Parts" "Medications" "Machinery" "Medicine" "Machines" "Medicines" FedEx Web Services." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Wood Cutting Machine. "Leather Articles" "Medical Parts" "Leather" "Letter" "Medical Spare Parts" "Medical Spare Parts" is an incomplete description and not accepted by Customs. "Medicines" is an incomplete description and not accepted by Customs. "Machinery" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Electric Wire for Medical Equipment. Please provide the specific name of the medication or product being shipped and its intended use. Please provide the actual chemical or product name and the UN HAZMAT #. Clearance delays may result if the contents are not completely and accurately described. "Medical Parts" is an incomplete description and not accepted by Customs. Please provide the specific name of the medication or product being shipped and its intended use." Clearance delays may result if the contents are not completely and accurately described. "Medicine" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. "Luggage" is an incomplete description and not accepted by Customs. Please provide the specific name of the medication or product being shipped and its intended use. An example of an acceptable description is "Electric Wire for Medical Equipment. An example of an acceptable description is "Personal Correspondence. Developer Guide 317 . An example of an acceptable description is "Remanufactured Alternator for a Farm Tractor. "Medical Supplies" "Medical Supplies" is an incomplete description and not accepted by Customs. "Medications" is an incomplete description and not accepted by Customs. "Medication" Vague Commodity "Medical Equipment" Vague Commodity Description "Medical Equipment" is an incomplete description and not accepted by Customs.Appendix G Vague Commodity Descriptions Vague Commodity "Leather Article" Vague Commodity Description "Leather Article" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Defibrillator. Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Leather Belts. Specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Leather Purse. "Leather" is an incomplete description and not accepted by Customs. "Machine Part" is an incomplete description and not accepted by Customs. "Medication" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. Please provide the specific name of the medication or product being shipped and its intended use. "Letter" is an incomplete description and not accepted by Customs. "Liquid" is an incomplete description and not accepted by Customs. Please provide the specific name of the medication or product being shipped and its intended use." Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. "Leather Articles" is an incomplete description and not accepted by Customs. "Medicaments" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described.

Clearance delays may result if the contents are not completely and accurately described. Vague Commodity "NON G" Vague Commodity Description "NON G" is an incomplete description and not accepted by Customs. Specify the description of the contents being shipped. Please provide the specific name of the medication or product being shipped and its intended use." Clearance delays may result if the contents are not completely and accurately described. Specify the description of the contents being shipped." Clearance delays may result if the contents are not completely and accurately described. Specify the description of the contents being shipped. "Parts" is an incomplete description and not accepted by Customs. "Packaging Supplies" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described.Appendix G Vague Commodity Descriptions Vague Commodity Vague Commodity Description and its intended use. "NO COM" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Legal Contract. "Meds" "Meds" is an incomplete description and not accepted by Customs. proper name and the UN #. Clearance delays may result if the contents are not completely and accurately described. Specify the description of the contents being shipped. An example of an acceptable description is "Bubble Plastic Wrap. Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Brake Caliper for Aircraft. "Parts Of" is an incomplete description and not accepted by Customs. "NOT GI" is an incomplete description and not accepted by Customs. "Miscellaneous Items" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. "Paperwork" is an incomplete description and not accepted by Customs. Specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described. "Paper" is an incomplete description and not accepted by Customs. "Pants" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Legal Contract. Clearance delays may result if the contents are not completely and accurately described. Clearance delays may result if the contents are not completely and accurately described." "Non-Hazardous" "Men’s Apparel" "NOT GI" "Metal Work" "Packaging Supplies" "Miscellaneous Items" "NAFTA" "Pants" "Paper" "New Goods" "Paperwork" "No CI" "Part" "NO COM" "Parts Of" "NO DES" "Parts" FedEx Web Services. "NO DES" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Copper Pipe. Clearance delays may result if the contents are not completely and accurately described. "Men’s Apparel" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Boy's Cotton Twill Pants. An example of an acceptable description is "Men's Summer T-Shirt. Specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described. "NAFTA" is an incomplete description and not accepted by Customs. "Part" is an incomplete description and not accepted by Customs. "Non-Hazardous" is an incomplete description and not accepted by Customs. "Metal Work" is an incomplete description and not accepted by Customs. Please provide the proper name of the goods. An example of an acceptable description is "Brake Calipers for Aircraft. An example of an acceptable description is "Brake Calipers for Aircraft. "New Goods" is an incomplete description and not accepted by Customs. Specify the description of the contents being shipped." Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. if chemical. Clearance delays may result if the contents are not completely and accurately described. Clearance delays may result if the contents are not completely and accurately described. Specify the description of the contents being shipped. "No CI" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. Developer Guide 318 .

"Plastic Good" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Power Supply Module for ADP Machines. An example of an acceptable description is "Computer Printer. Clearance delays may result if the contents are not completely and accurately described. "Pipe" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Women's Plastic Shoes. An example of an acceptable description is "Polyurethane Medical Gloves. An example of an acceptable description is "Plastic Knives." Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. "Polyurethane" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. "Pharmaceuticals" is an incomplete description and not accepted by Customs. "Pipe" "PCB" "Pipes" "PCBA" "Plastic Good" "Plastic Goods" "Peripheral" "Pharmaceuticals" "PIB" "Precious Metal" FedEx Web Services. An example of an acceptable description is "Printed Circuit Board with Components for Television Set. Specify the description of the contents being shipped." Clearance delays may result if the contents are not completely and accurately described. Specify the description of the contents being shipped." Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. Specify the description of the contents being shipped. An example of an acceptable description is "Plastic Knife." Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. "PC Hardware" "PC Hardware" is an incomplete description and not accepted by Customs. "Plastic Parts" is an incomplete description and not accepted by Customs.Appendix G Vague Commodity Descriptions Vague Commodity Vague Commodity Description Clearance delays may result if the contents are not completely and accurately described. Please provide the specific name of the medication or product being shipped and its intended use. An example of an acceptable description is "Steel Pipe. An example of an acceptable description is "18 Carat Gold Necklace. "Plastic Parts" "Personal Effects" "Personal Effects" is an incomplete description and not accepted by Customs. "Power Supply" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Steel Pipes. "Peripheral" is an incomplete description and not accepted by Customs. "Plastic" "Personal Item" "Personal Item" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Printed Circuit Board Assembly for Computer. "Power Supply" Vague Commodity "PIBs" Vague Commodity Description "PIBs" is an incomplete description and not accepted by Customs. "PIB" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Computer CD Player." Clearance delays may result if the contents are not completely and accurately described. Clearance delays may result if the contents are not completely and accurately described. Developer Guide 319 ." Clearance delays may result if the contents are not completely and accurately described. "Plastic Goods" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described. "Polyurethane" "Personal Items" "Personal Items" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. "Precious Metal" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. "PCB" is an incomplete description and not accepted by Customs. "PCBA" is an incomplete description and not accepted by Customs. Specify the description of the contents being shipped. "Plastic" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Plastic Knives. Specify the description of the contents being shipped. "Pipes" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described.

" Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Promotional Inflatable Balloons not for resale. An example of an acceptable description is "TV Owner's Manuals" Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Stereo Receiver. An example of an acceptable description is "Promotional Inflatable Balloons not for resale.Annual Report.Appendix G Vague Commodity Descriptions Vague Commodity "Printed Circuit Board" Vague Commodity Description "Printed Circuit Board" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Promotional Inflatable Balloons not for resale. "Report" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Promotional Inflatable Balloons not for resale. An example of an acceptable description is "TV Owner's Manual." Clearance delays may result if the contents are not completely and accurately described. "Promo Items" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Promotional Inflatable Balloons not for resale." Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Business Correspondence . "Printed Materials" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. "Printed Material" "Promotional Items" "Printed Materials" "Promotional Material" "Printed Matter" "Promotional Materials" "Printed Matters" "Promotional" "Promo Item" "Receivers" "Promo Items" "Records" "Promo Material" "Report" "Promo Materials" "Rod" FedEx Web Services." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "TV Owner's Manuals." Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. "Printed Matter" is an incomplete description and not accepted by Customs. "Receivers" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Promotional Inflatable Balloons not for resale. "Records" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. "Promotional Items" is an incomplete description and not accepted by Customs. "Promotional Materials" is an incomplete description and not accepted by Customs. Vague Commodity "Promotional Item" Vague Commodity Description "Promotional Item" is an incomplete description and not accepted by Customs. "Promotional Material" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Promotional Inflatable Balloons not for resale. "Printed Matters" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Promotional Inflatable Balloons not for resale. "Rod" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Fishing Rod. An example of an acceptable description is "Printed Circuit Board with Components for Television Set. "Promotional" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Promotional Inflatable Balloons not for resale. An example of an acceptable description is "TV Owner's Manual" Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Office Correspondence. Developer Guide 320 ." Clearance delays may result if the contents are not completely and accurately described. "Promo Material" is an incomplete description and not accepted by Customs. "Promo Materials" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. "Promo Item" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. "Printed Material" is an incomplete description and not accepted by Customs.

An example of an acceptable description is "Alternator . "Scrap" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described.SAMPLE." Clearance delays may result if the contents are not completely and accurately described. Clearance delays may result if the contents are not completely and accurately described. "SEE CO" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. "Rubber Articles" is an incomplete description and not accepted by Customs."Halo 2". Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Scalpels. An example of an acceptable description is "Plastic Bags . An example of an acceptable description is "Aluminum Rods. "Said To Contain" is an incomplete description and not accepted by Customs. "See Attached" is an incomplete description and not accepted by Customs. Specify the description of the contents being shipped. "Rubber" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Men's 100% Cotton Long Sleeve Shirt. An example of an acceptable description is "Alternator ." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Rubber Tires. Clearance delays may result if the contents are not completely and accurately described. "Samples" is an incomplete description and not accepted by Customs. "Sample" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described.Used. "See Invoice" is an incomplete description and not accepted by Customs.New. "Swatches" is an incomplete description and not accepted by Customs. Developer Guide 321 . An example of an acceptable description is "Rubber Hoses. Clearance delays may result if the contents are not completely and accurately described. "Surgical Equipment" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. Specify the description of the contents being shipped. "SEE IN" is an incomplete description and not accepted by Customs. An example of an acceptable description is "100% Cotton Men's Running Shorts. Specify the description of the contents being shipped. "STC" is an incomplete description and not accepted by Customs. "Spares" is an incomplete description and not accepted by Customs. "Software" is an incomplete description and not accepted by Customs. "Spare Parts" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "100% Cotton Fabric Sample "Rubber Articles" "Software" "Rubber" "Said To Contain" "Spare Parts for Machine" "Sample" "Spare Parts" "Samples" "Spares" "Scrap" "Sportswear" "See Attached" "STC " "SEE CO" "Steel" "SEE IN" "Surgical Instruments" "Swatches" "See Invoice" FedEx Web Services." Clearance delays may result if the contents are not completely and accurately described. Specify the description of the contents being shipped. An example of an acceptable description is "Stainless Steel Pots." Clearance delays may result if the contents are not completely and accurately described. "Sportswear" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described.Appendix G Vague Commodity Descriptions Vague Commodity "Rods" Vague Commodity Description "Rods" is an incomplete description and not accepted by Customs. Vague Commodity "Shirt" Vague Commodity Description "Shirt" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Software Game on CD-ROM .SAMPLE." Clearance delays may result if the contents are not completely and accurately described. Specify the description of the contents being shipped. An example of an acceptable description is "Plastic Bags . Specify the description of the contents being shipped. "Spare Parts for Machine" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Alternator . Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Steel Scrap Billets.New. "Steel" is an incomplete description and not accepted by Customs.

"Textile" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Men's Shirt 100% Cotton SAMPLE. "Video" "Tools" "Tools" is an incomplete description and not accepted by Customs. "Textiles" is an incomplete description and not accepted by Customs. "Training Material" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Training Material for Basketball. Vague Commodity "Toy" Vague Commodity Description "Toy" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. "Tapes" is an incomplete description and not accepted by Customs. Specify the description of the contents being shipped." Clearance delays may result if the contents are not completely and accurately described. "Video Tapes" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Jazz Music Video Tape. An example of an acceptable description is "Ceramic Tiles." Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. "Training Material" "Tapes" "Training Materials" "Textile Samples" "Tubes" "Textile" "Unlist" "Textiles Samples" "Used Goods" "Textiles" "Various Goods" "Video Tape" "Tile" FedEx Web Services." Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. "Tile" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. "Video Tapes" "Tiles" "Tiles" is an incomplete description and not accepted by Customs. "Unlist" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Ceramic Tiles. An example of an acceptable description is "Men's Shirt 100% Cotton SAMPLE. Specify the description of the contents being shipped." Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. Specify the description of the contents being shipped." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Men's Shirt 100% Cotton SAMPLE. An example of an acceptable description is "Plastic Doll House." Clearance delays may result if the contents are not completely and accurately described. Clearance delays may result if the contents are not completely and accurately described." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Power Drill.100% Cotton SAMPLE." Clearance delays may result if the contents are not completely and accurately described. "Textile Samples" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Jazz Music Video Tapes. "Tape" "Tape" is an incomplete description and not accepted by Customs. "Video Tape" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Women's Dress . An example of an acceptable description is "Jazz Music Video Tapes. "Training Materials" is an incomplete description and not accepted by Customs. "Textiles Samples" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Jazz Music Video Tapes. An example of an acceptable description is "Jazz Music Video Tape. An example of an acceptable description is "Glass Tubes. An example of an acceptable description is "Training Materials for Basketball. "Various Goods" is an incomplete description and not accepted by Customs. "Used Goods" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described.Appendix G Vague Commodity Descriptions Vague Commodity Vague Commodity Description Swatches. "Video" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described. Developer Guide 322 . "Tubes" is an incomplete description and not accepted by Customs.

An example of an acceptable description is "Women's Leather Sandals." Clearance delays may result if the contents are not completely and accurately described. "Wearing Apparel" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "semiconductor wafers. An example of an acceptable description is "Jazz Music Video Tapes." Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Oil Waste for Testing. An example of an acceptable description is "Insulated Copper Wire." Clearance delays may result if the contents are not completely and accurately described. Specify the description of the contents being shipped. Developer Guide 323 . "Videotapes" is an incomplete description and not accepted by Customs. Clearance delays may result if the contents are not completely and accurately described. An example of an acceptable description is "Jazz Music Video Tape." Clearance delays may result if the contents are not completely and accurately described. "Wires" is an incomplete description and not accepted by Customs. "Wire" is an incomplete description and not accepted by Customs. "VISA MDR Table" is an incomplete description and not accepted by Customs. Vague Commodity "Waste" Vague Commodity Description "Waste" is an incomplete description and not accepted by Customs.Appendix G Vague Commodity Descriptions Vague Commodity "Videotape" Vague Commodity Description "Videotape" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. "Wafer" is an incomplete description and not accepted by Customs." Clearance delays may result if the contents are not completely and accurately described. "Videotapes" "Wearing Apparel" "VISA MDR Table" "Wire" "Wafer" "Wires" FedEx Web Services. An example of an acceptable description is "Insulated Copper Wire.

H Waybill Legal Terms and Conditions .

S. Place it in the waybill pouch and affix it to the shipment so that the barcode portion of the label can be read and scanned. Place the additional recipient copy of the waybill label in the pouch. Warning: To ensure timely delivery. the Legal Terms and Conditions will be provided in Spanish. Developer Guide 325 . use only printed original labels for shipping. Note: The International and U. Note: For all Mexico to Mexico shipments. fold 1 copy in half and use as the shipping label. waybill Legal Terms and Conditions information must be supplied with test labels when completing the certification process. Place it in the waybill pouch and affix it to your shipment so that the barcode portion of the label can be read and scanned. if no language is specified. fold 1 copy in half and use as the shipping label. fold the printed page in half and use as the shipping label.S.Appendix H Waybill Legal Terms and Conditions In addition to creating and printing the waybill label. If international: Shipments originating outside of the U. export — Print 2 copies of the waybill label to your laser printer.S. you need to print copies of the International Legal Terms and Conditions to accompany each label with your international shipments. If international: U. shipment — Print 1 copy of the waybill label to your laser printer. FedEx Web Services. Place it in the waybill pouch and affix it to your shipment so that the barcode portion of the label can be read and scanned. The following defines U. handling instructions for the waybill labels and Legal Terms and Conditions. If U. Place the 2 recipient copies of the waybill label in the pouch. — Print 3 copies of the waybill label to your laser printer.S. The following defines international handling instructions for the waybill labels and Legal Terms and Conditions document.S.

I Postal-Aware Countries and Formats .

Developer Guide 327 .Appendix I Postal-Aware Countries and Formats This table lists the postal aware countries and their postal formats Table 7. continued Country Philippines (PH) Postal Format NNNN FedEx Web Services. Postal Aware Countries and Formats Country Australia (AU) Austria (AT) Belgium (BE) Brazil (BR) Canada (CA) China (CN) Denmark (DK) Finland (FI) France (FR) Germany (DE) Greece (GR) India (IN) Indonesia (ID) Italy (IT) Japan (JP) Luxembourg (LU) Malaysia (MY) Mexico (MX) Netherlands (NL) Norway (NO) Postal Format Portugal (PT) NNNN Puerto Rico (PR) NNNN Russia (RU) NNNN Singapore (SG) NNNNNNNN South Africa (ZA) ANANAN South Korea (KR) NNNNNN NNNN NNNNN NNNNN NNNNN NNNNN NNNNNN NNNNN NNNNN NNNNNNN NNNN NNNNN NNNNN NNNN NNNN Spain (ES) Sweden (SE) Switzerland (CH) Thailand (TH) Turkey (TR) United Kingdom (GB) United Kingdom (GB) United Kingdom (GB) United Kingdom (GB) United Kingdom (GB) United Kingdom (GB) United States (U. Postal Aware Countries and Formats.) NNNNNN NNN-NNN NNNNN NNNNN NNNN NNNNN NNNNN ANNAA ANNNAA ANANAA AANNAA AANANAA AANNNAA NNNNN NNNN NNNNNN NNNNNN NNNNN NNNN Table 7.S.

J Physical Packaging .

Appendix J Physical Packaging The following table lists physical packaging and codes: Package Code BAG BBL BSK BOX BXT BDL CTN CAS CNT CRT CYL Package Type ENV Bag Hamper Barrel BOX Basket PAL Box PLT Bucket PC Bundle REL Carton ROL Case SKD Container TNK Crate TBE Cylinder Tube Tank Skid Roll Reel Piece Pallet Pail Other Envelope Package Code DRM Package Type Drum FedEx Web Services. Developer Guide 329 .

K Customs-Approved Document Descriptions .

S. Bureau of Customs and Border Protection: Description Correspondence/ No Commercial Value Accounting Documents Analysis Reports Applications (Completed) Bank Statements Bid Quotations Birth Certificates Bills of Sale Bonds Business Correspondence Checks (Completed) Claim Files Closing Statements Conference Reports Contracts Cost Estimates Court Transcripts Credit Applications Data Sheets Deeds Employment Papers Escrow Instructions Description Export Papers Financial Statements Immigration Papers Income Statements Insurance Documents Interoffice Memos Inventory Reports Invoices (Completed) Leases Legal Documents Letters and Cards Letter of Credit Packets Loan Documents Marriage Certificates Medical Records Office Records Operating Agreements Patent Applications Permits Photocopies Proposals Prospectuses Purchase Orders Quotations FedEx Web Services.Appendix K Customs-Approved Document Descriptions The following table lists document descriptions approved by the U. Developer Guide 331 .

Developer Guide 332 .Appendix K Customs-Approved Document Descriptions Description Reservation Confirmation Resumes Sales Agreements Sales Reports Shipping Documents Statements/Reports Description Statistical Data Stock Information Tax Papers Trade Confirmation Transcripts Warranty Deeds FedEx Web Services.

L Time Zones .

Port Moresby. Use this table to determine the Greenwich Mean Time Zone code to enter as a value in elements: LatestPickupDateTime datetime. London. Kamachatka. Quito. Mountain Time (US & Canada) (GMT-06:00) – Central Time (US & Canada). Eastern Time (US & Canada). Stockholm. Tallinn (GMT+02:00) – Israel (GMT+03:00) – Baghdad. Nairobi. Prague. Canberra. Sydney. Tokyo. Kwajalein (GMT-11:00) – Midway Island. Mexico City. Melbourne. Riyadh. Karachi. St. Petersburg. Pretonia. Buenos Aires. Chongging. Caracas. Harare. Lima. Indiana (East) (GMT-04:00) – Atlantic Time (Canada). Brussels. Bratislava. Taipei (GMT+09:00) – Osaka. Zagreb. ShipTimestamp datetime. Tijuana (GMT-07:00) – Arizona. Wellington. Belgrade. Kuwait. Seoul. Helsinki. Madras. Sarajevo. Tashkent (GMT+05:30) – Bombay. Developer Guide 334 . Singapore. Ljubljana. Hanoi. Sapporo.Appendix L Time Zones The following table lists the global time zones (Standard time). Riga. GMT Differential ¾ Location (GMT-12:00) – Eniwetok. Solomon lsland. Guam. Moscow. Madrid. Muscat. Darwin (GMT+10:00) – Brisbane. Islamabad. Cape Verde ls. Istanbul. Warsaw. Vienna (GMT+02:00) – Athens. Hobart. Tbilisi (GMT+04:30) – Kabul (GMT+05:00) – Ekaterinburg. Copenhagen. Marshall lslands FedEx Web Services. Tegucigalpa. Cairo. Perth. New Caledonia (GMT+12:00) – Auckland. Urumqi. Casablanca. Colombo (GMT+07:00) – Bangkok. New Delhi (GMT+06:00) – Almaty. Tehran (GMT+04:00) – Abu Dhabi. Samoa (GMT-10:00) – Hawaii (GMT-09:00) – Alaska (GMT-08:00) – Pacific Time (US & Canada). Hong Kong.. Budapest. Berlin. Lisbon. Monrovia GMT Differential ¾ Location (GMT+01:00) – Amsterdam. Paris. Bucharest. Minsk. Vladivostok (GMT+11:00) – Magadan. ReadyDateTime date time. Rome. Volgograd. Vilnius. Jakarta (GMT+08:00) – Beijing. Saskatchewan (GMT-05:00) – Bogota. La Paz (GMT-03:30) – Newfoundland (GMT-03:00) – Brasilia. Fiji. Edinburgh. Baku. Sofija. Dhaka. Calcutta. Yakutsk (GMT+09:30) – Adelaide. (GMT-00:00) – Greenwich Mean Time: Dublin. Georgetown (GMT-02:00) – Mid-Atlantic (GMT-01:00) – Azores.

M Minimum Customs Value .

including document shipments: Country Algeria Armenia Australia Azerbaijan Belarus Canada China Czech Republic El Salvador Georgia Indonesia Japan Kuwait Kyrgyzstan Libya Moldova Country Mongolia Montenegro Nepal New Zealand Papua New Guinea Philippines Romania Russia Samoa Serbia and Montenegro Slovenia Slovak Republic South Korea Turkmenistan Tonga Uzbekistan Note: The value must be the selling price or the fair market value. NVD or NCV. NDV.Appendix M Minimum Customs Value The following countries require a minimum customs value of $1USD for all shipments. Unacceptable values are $0. Developer Guide 336 . FedEx Web Services.

N Error Code Messages Chained SSL Certificate Error Messages Rate Service Error Messages Package Movement Information Service Error Messages Track Service Error Messages SPOD Error Messages Locator Service Error Messages Ship Service Error Messages Pickup Service Error Messages FedEx SmartPost Shipping Error Messages FedEx Electronic Trade Documents Error Messages .

cert. over which any amount of data can be sent. If the customer calls back after consulting with their software provider and it has been discovered that something may be corrupt with the new certificate.CertificateException: Unable to parse certificate(s) cannot process input. SHTTP (https) is designed to transmit individual messages securely between a client and a web server. outside of downloading the Chained SSL certificate.SSLHandshakeException: unknown certificate java. FedEx Web Services.CertificateException: CA certificate does not include basic constraints extension" error when we try to generate labels. Potential middleware application problem. Call Handling Process for Customers requesting a copy of the FedEx Chained SSL Certificate Chained Secure Socket Layer (SSL) Error Messages Possible Customer Error Exception : javax.net. Use call type "SSL Certificate" on any call concerning this issue.security. Download and install the FedEx gateway certificate and the intermediate VeriSign CA certificate into customer's keystore.SSLHandshakeException: unknown certificate java. agents should follow the current process and escalate the case to Senior Support.Appendix N Error Code Messages The following messages may be returned in a reply to notify you of some sort of issue with your request. Download and install the FedEx gateway certificate and the intermediate VeriSign CA certificate into customer's keystore.ssl.ssl.net.log SystemErr: Content is not allowed in prolog. direct customers to their Server Software Provider. If a customer requests a local copy of the FedEx certificate be installed on their configuration. Download and install the FedEx gateway certificate and the intermediate VeriSign CA certificate into customer's keystore.net. Note: If a customer requests additional technical assistance. Action The following error messages are common ones that customer's may experience when the SSL Certificate has been applied to the test and production environments. Exception in FedEx exchange javax. Developer Guide 338 . SSL creates a secure connection between a client and a server. Contact vendor of middleware application.security. Download and install the FedEx gateway certificate and the intermediate VeriSign CA certificate into customer's keystore.cert. it is available fro download from the Developer Resource Center. Download and install the FedEx gateway certificate and the intermediate VeriSign CA certificate into customer's keystore. This may show in the customers WebSphere Application log: SystemErr.SocketException: Xport: SSL handshake failed: SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed SSL handshake failed Master VeriSign Certificate does not match java. Chained SSL Certificate Error Messages The Chained Secure Socket Layer (SSL) is the secure protocol for transmitting data securely using encryption over the web. Download and install the FedEx gateway certificate and the intermediate VeriSign CA certificate into customer's keystore.

DRS error. MIIG_CST_ERROR. Could not load the BandPostal Object for MeterNbr. Could not find WeightBreak line in ratescale. Could not connect to RSddServer. DRS request failed validation. Could not load EB table. MIIG ErrorCode. FedEx Web Services. Connection to DRS was refused. There are no valid FedEx Express services available. No matching hubIDs were found. MIIG_INVALID_DEST. Unknown discount method. DRS reply schema failed validation. Both primary/Alternate Rate are blank for MeterNbr. Developer Guide 339 . Common rating error . Could not determine Operating Company for request. MIIG_TIMEOUT. Error mapping DRS reply. DRS request timed out. RSddServer instance limit exceeded. DRS communications error.all services. Invalid Package Count. Unexpected exception while rating international request. Could not connect to RSdiServer. getRate request timed out. Unable to determine transaction type (DOM/INTL/INTRACANADA/PR) based on origin dest pair. Rate Service Code 236 237 238 239 243 244 245 246 247 248 249 250 251 252 253 254 255 256 266 267 268 269 270 Message MIIG_INVALID_PARAM. RSddServer instance limit exceeded. Connection to DRS timed out. Error: Invalid import Type. Unable to load LOCINDEX Object for meterNbr. An invalid or null CarrierCodeType was entered. There are no valid FedEx Ground services available. Database Not Available.Appendix N Error Code Messages Rate Service Error Messages The following error messages apply to the Rate Service: Rate Service Code 200 201 202 203 204 208 212 213 215 220 225 226 227 228 229 230 231 232 234 235 Message Invalid service. Unable to load PCINDEX Object for meterNbr. There are no valid services available. Account number is missing or invalid. Error mapping DRS Request. Unable to load rating Properties file. Unable to load INDEXTBL Object for meterNbr. Unexpected exception while rating domestic request.

PACKAGE_GROUPS. Developer Guide 340 . Origin country code missing or invalid. changed to your packaging. Pickup request type is invalid. Credit card numbers must contain numeric values only. Packaging type {PACKAGING_TYPE} is not valid for carriers: {OPERATING_COMPANY_1}. Service type takes precedence over carrier codes. Freight account payment type invalid or missing. Volume unit of measure missing or invalid. Rating for carrier {OPERATING_COMPANY} is not supported for serviceLevel internal edits.Appendix N Error Code Messages Rate Service Code 271 272 275 400 401 402 403 Message Request for FedEx Express rates returned error. only shipment level calculations will be performed. Service type Ground Home Delivery must be designated as residential delivery. {SERVICE_TYPE_11}. {SERVICE_TYPE_4}. This shipment qualifies for FedEx Home Delivery. 421 422 423 424 425 426 427 428 429 431 432 433 434 435 436 418 419 Rate Service Code 417 Message Rating is temporarily unavailable for one or more services: {SERVICE_TYPE_1}. {SERVICE_TYPE_9}. {SERVICE_TYPE_2}. Freight guarantee type invalid or missing. {OPERATING_COMPANY_2}. {SERVICE_TYPE_10}. Service option type {SERVICE_OPTION_TYPE} is invalid. {SERVICE_TYPE_5}. because Broker Select Option requires broker address. Please try again later. Destination postal code missing or invalid. {SERVICE_TYPE_8}. Freight class type invalid or missing. Service option types are not considered when requesting rates for a specific service. {SERVICE_TYPE_3}. Please use the special service types instead. {SERVICE_TYPE_3}. Origin postal code missing or invalid. or PACKAGE_SUMMARY. Destination country code missing or invalid. Please resubmit your request with serviceType Ground Home Delivery. {SERVICE_TYPE_8}. 404 405 407 408 409 410 411 412 413 416 FedEx Web Services. {SERVICE_TYPE_11}. Packaging type {PACKAGING_TYPE} is not valid for carrier {OPERATING_COMPANY_1}. Freight shipment role type invalid or missing. Available rates were checked for the following carriers only: {OPERATING_COMPANY_3}. Service availability could not be obtained for FedEx Express services. Please try again later. Package detail is required. {SERVICE_TYPE_5}. Variable handling not allowed at the package level for FedEx Express multi-piece shipments. Pickup request source is invalid. 420 Rating is temporarily unavailable for one or more services: {SERVICE_TYPE_1}. {SERVICE_TYPE_9}. Please resubmit your request using INDIVIDUAL_PACKAGES. {SERVICE_TYPE_10}. {SERVICE_TYPE_6}. Special Service {SPECIAL_SERVICE_TYPE} not allowed at {SHIPMENT_OR_PACKAGE} level for service. Package detail indicated {REQUESTED_PACKAGE_DETAIL_TYPE}. {SERVICE_TYPE_4}. IDF master type is invalid. but no package line item objects were sent in the request. {SERVICE_TYPE_7}. {SERVICE_TYPE_2}. All specified account numbers must match. Please re-submit your request with at least one package line item object. Pending shipment type is invalid or missing. service type used to rate. {SERVICE_TYPE_7}. Request for FedEx Ground rates returned error. {OPERATING_COMPANY_2}. Flatbed trailer option invalid or missing. The liability coverage type specified was not one of the expected values. {SERVICE_TYPE_6}. RateRequest object cannot be null. INVALID PAYMENT METHOD CD.

Variable handling cannot be calculated for packageDetail PACKAGE_GROUPS. Rating for FedEx Freight and FedEx National Freight is not supported at this time. Extra Labor is only allowed for Freight Services. FedEx SmartPost ancillary endorsement type was not one of the expected values. {RATE_REQUEST_TYPE_2} was ignored because it is incompatible with the request. Extra Labor duration is missing or invalid. Rate request type {RATE_REQUEST_TYPE_1}. Special equipment type was not one of the expected values. A rate request requires freightShipmentDetails or a packageSummary or at least on requested package line item object. GSP rates not allowed to be exposed. Developer Guide 341 . Requested shipment package count did not match the summed total of group package count values. 475 476 477 478 Rate Service Code 459 461 462 463 464 465 466 467 468 469 470 471 472 473 474 Message FedEx SmartPost indicia type is invalid or missing. and cannot be null or empty. {OPERATING_COMPANY} is not allowed with the other requested types. Requested shipment package count did not match the number of requested package line item objects. but freightShipmentDetails were sent in the request.Appendix N Error Code Messages Rate Service Code 437 438 439 440 443 444 445 446 Message Freight line item weight is missing or invalid. Package {PACKAGE_INDEX} – Group Package Count is required and cannot be a negative value. Quote number is required. Please resubmit your request using one or the other. Either a FedEx Freight or FedEx National Freight account number and billing address is required. Estimated duties and taxes are not yet supported for FedEx Ground multiple piece shipments. Hub ID cannot be null or empty. There are no valid FedEx SmartPost services available. The combination of carrier codes is invalid. Weighing scale type was not one of the expected values. Variable handling cannot be calculated for FedEx Freight Economy or Freight Freight Priority shipments. A {ACCOUNT_NUMBER_TYPE} account number and billing address are required for service type {SERVICE_TYPE}. Service option type {SERVICE_OPTION_TYPE} was ignored because it is incompatible with the request. Request for FedEx SmartPost rates returned an error. Invalid credit card number. package count was changed to the number of requested package line item objects. 450 451 452 453 454 455 456 457 458 FedEx Web Services. Rate quote number {RATE_QUOTE_NUMBER} could not be found. Physical packaging type was not one of the expected values. Add COD transportation charges cannot be calculated for packageDetail PACKAGE_GROUPS. COD transportation charges cannot be calculated for FedEx Freight Priority or FedEx Freight Economy shipments. Requested package detail type is missing or invalid. the summed total of group package count values was used to rate. Unable to communicate with FXFR. Package detail indicated {REQUESTED_PACKAGE_DETAIL_TYPE}. Requested package line items and freightShipmentDetails cannot be mixed in the same request. Please resubmit your request using one or the other. Estimated duties and taxes are only valid for international requests. Extra Labor is not allowed for the destination.

estimated duties and taxes were not returned. Missing Rating Table. Package special service type Dangerous Goods requires at least one hazardous commodity option type for Ground shipments. 536 Duplicate LoadResourceParameterId values were specified: {LOAD_RESOURCE_PARAMETER_ID}. Currency Mismatch. estimated duties and taxes were not returned. Unknown pricing type. Third party consignee was used with a payor code of SHIPPER. Rate Expired Date in Rate Table. 545 568 573 579 583 584 600 601 602 603 Invalid EB Service Type. Bad Input Data. 535 No LoadResourceParameter entries were requested. Unknown TRDT Error. Number of Package cannot exceed 999 for Express. Rate Service Code 499 500 501 502 503 504 505 506 507 Message Request field {FIELD_NAME} contained an invalid character or format and was ignored. The special service type {SPECIAL_SERVICE_TYPE} requested for Freight special service payment was not one of the expected values. Variable handling currency {CURRENCY_TYPE_1} does not match the payor's currency {CURRENCY_TYPE_2}. 493 494 495 496 497 498 FedEx Web Services. Hazardous commodity option type was not one of the expected values. domestic requests are allowed for service level OVERRIDDEN_EDITS. No Heavy weight in bundle. No Bundling for Purple < 151 LB. Not a Valid EMEA EB Destination. Variable handling charge value (percent or amount) was negative. Missing LoadResourceParameterValue for ID {LOAD_RESOURCE_PARAMETER_ID}. Estimated duties and taxes were not returned because the commodities object was null or empty. Developer Guide 342 . Only U. Rate quote condition type is missing or invalid. quantity or quantityUnits fields are invalid for the commodity at array index {COMMODITY_INDEX}. Third Party Consignee was used with an incompatible service. Variable handling charge type was not one of the expected values. Error. the greater customs value amount was used to rate.S. NATB not Allowed. Bad Weight. The freight account payment type {FREIGHT_PAYMENT_TYPE} specified in Freight special service payments was not one of the expected values. variable handling could not be calculated. Invalid Account Number. Variable handling charge value (percent or amount) was invalid for the handling charge type requested. The custom delivery window type specified was not one of the expected values. Early rate in rate table. 508 Invalid LoadResourceIdType requested.Appendix N Error Code Messages Rate Service Code 480 481 482 483 484 485 486 487 488 489 490 491 Message The weight. User Detail userID is required for service level OVERRIDDEN_EDITS. The sum of customsClearanceDetail commodities customs value amounts do not the equal the customsClearanceDetail customs value amount. RetrieveRateQuoteRequest object cannot be null. The exciseConditions array is missing or invalid for the commodity at array index {COMMODITY_INDEX}.

Return type is invalid or missing. InternationalControlledExportType is invalid.S. Home Delivery Premium Type invalid or missing. Invalid dimensions have been entered.g. Return Shipment Type {SPECIAL_SERVICE_TYPE} not allowed for non-validated clients. IntlShipmentFlag not populated.000. 606 609 610 701 720 725 766 768 771 784 787 788 790 795 796 798 799 802 814 815 FedEx Web Services. Customs/Declared value currency for International FedEx Ground may only be USD or CAD FAST code. Cannot ship from this origin zip/postal code to this destination zip/postal code. or CA domestic shipments. An unexpected exception occurred. Dangerous goods accessibility type is invalid or missing. COD collection currency type is invalid or missing. Please re-submit your request using only one package line item object. Could not import data. account rate value added to COD instead. Invalid packaging type. an offline-only method was called against online CRS). The method called is unavailable for the CRS configuration (e. Package detail indicated package summary. Number of packages must be greater than 1. InternationalDocumentContentType is invalid. No shipper account number. An invalid destination zip code was entered for Home Delivery. Packaging type missing or invalid. Customer Information Database Error. Invalid domestic piece count > PACKAGE_COUNT. An invalid weight was entered. but more than one package line item object was sent in the request. Package {PACKAGE_INDEX} .000. Signature option type is invalid or missing. or change your packageDetail selection. Declared value is invalid for collection type. An invalid accessorial was entered.Insured value currency {CURRENCY_TYPE_1} does not match the customs value currency {CURRENCY_TYPE_2}. No meter number. COD collection type is invalid or missing. Add freight to COD request for Ground is only allowed for U. Third Party Consignee was used with an incompatible service. COD collection amount cannot exceed $1. Multiweight rate not available. This shipment met Shipment Weight Minimum criteria. Dimension unit of measure invalid or missing. Additional rate type(s) not returned because the requested type(s) were invalid. CRS cannot return rates for payment type {PAYMENT_TYPE}. Add freight to COD request type was not one of the expected values. Drop off type is invalid or missing. Invalid international piece count > PACKAGE_COUNT. Multiweight rate automatically requested to support the selected COD transportation changes.Appendix N Error Code Messages Rate Service Code 604 605 Message Variable handling amount required to add total customer charge to COD. 7003 7012 7013 7014 7015 Rate Service Code 818 839 902 905 911 912 916 917 918 919 924 927 932 999 3209 7000 7002 Message COD collection amount must be in destination {CURRENCY_TYPE} currency. Developer Guide 343 . Weight Unit Of Measure missing or invalid.

Regional Mall Delivery is not allowed with the service selected. Pending shipment type is required and cannot be null. Pre Delivery Notification is not allowed. PendingShipmentDetail object cannot be null. Signature option type is invalid. The origin does not allow pickup for Express services. Astra location not found.Pending Shipment cannot be entered at the package level. Limited Access Delivery is not allowed with the service selected. Pre Delivery Notification is not allowed with the service selected. FedEx Web Services. Freight Guarantee is not allowed. SignatureOptionDetail object cannot be null. Liftgate Delivery is not allowed with the service selected. Signature option type is required and cannot be null.Pending Complete cannot be entered at the package level. Extreme Length is not allowed with the service selected. Protection From Freezing is not allowed with the service selected. Service is invalid. Regional Mall Pickup is not allowed. Package {PACKAGE_INDEX} .Appendix N Error Code Messages Package Movement Information Service Error Messages The following error messages apply to the Package Movement Information Service: Package Movement Information Service Code 013 310 322 407 417 423 424 425 426 427 428 429 430 431 432 433 434 435 436 Message Invalid Date. Pending shipment type is invalid. Limited Access Pickup is not allowed. The origin is not served for Freight services. The origin is not served for Express services. Flatbed Trailer is not allowed. Service option type {SERVICE_OPTION_TYPE} is invalid. Developer Guide 344 . Package Movement Information Service Code 437 438 439 440 441 442 443 444 445 446 450 451 452 453 454 455 456 457 458 459 460 461 462 Message Limited Access Pickup is not allowed with the service selected. Protection From Freezing is not allowed. Extreme Length is not allowed. The origin does not allow pickup for Freight services. Liftgate Delivery is not allowed. Exhibition is not allowed. Dry Ice is not allowed. Limited Access Delivery is not allowed. Freight Guarantee is not allowed with the service selected. Liftgate Pickup is not allowed. Liftgate Pickup is not allowed with the service selected. Package {PACKAGE_INDEX} . Accessible Dangerous Goods is not allowed. Regional Mall Delivery is not allowed. Exhibition is not allowed with the service selected. Regional Mall Pickup is not allowed with the service selected. Flatbed Trailer is not allowed with the service selected.

Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} .Freight Guarantee cannot be entered at the package level. 532 Invalid currency type for validation. ClientDetail object cannot be null.Dangerous goods accessibility type is invalid. COD collection type is required and cannot be null. CodDetail object cannot be null. Package {PACKAGE_INDEX} .Extreme Length cannot be entered at the package level. Airbill validation failed. Customer not eligible for Priority Alert. Package {PACKAGE_INDEX} . FedEx Web Services. Cannot ship from this origin zip/postal code to this destination zip/postal code.Regional Mall Pickup cannot be entered at the package level.Flatbed Trailer cannot be entered at the package level. Destination P. 535 Airbill is not allowed for Destination Country. Box Zip.Currency type for Declared Value is required. Package {PACKAGE_INDEX} .Limited Access Pickup cannot be entered at the package level. Only {CURRENCY_TYPE} is allowed. Destination Postal Code Not Served. An invalid destination zip/postal code was entered. Package {PACKAGE_INDEX} . An invalid weight was entered.O. An invalid origin country was entered. Developer Guide 345 .Pre Delivery Notification cannot be entered at the package level. Package {PACKAGE_INDEX} .Limited Access Delivery cannot be entered at the package level. 533 Address object for the destination cannot be null.Liftgate Pickup cannot be entered at the package level.Dangerous goods accessibility type is required and cannot be null. An invalid destination country was entered. Package Movement Information Service Code 510 511 512 513 514 517 518 521 525 526 528 529 530 531 Message An invalid or null CarrierCodeType was entered. 534 Address object for the origin cannot be null. Customer not eligible for International Economy Distribution. Customer not eligible for Third Party Consignee.Regional Mall Delivery cannot be entered at the package level. An invalid origin zip/postal code was entered. An invalid or null SacApplicationId was entered. Package {PACKAGE_INDEX} .Liftgate Delivery cannot be entered at the package level. Customer not eligible for International DirectDistribution Freight.Exhibition cannot be entered at the package level. Destination Country is Invalid. Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Requested Package Detail Type {REQUESTED_PACKAGE_DETAIL_TYPE} is not allowed for this request.Protection From Freezing cannot be entered at the package level. 537 538 540 541 Package {PACKAGE_INDEX} . Airbill is not allowed for Origin Country. Destination Country Not Served.Appendix N Error Code Messages Package Movement Information Service Code 472 473 474 475 476 477 478 479 480 481 482 483 484 502 503 504 505 506 508 509 Message Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Customer not eligible for International Priority Distribution. Package {PACKAGE_INDEX} .

Drop off type is not allowed. Package {PACKAGE_INDEX} . Origin P. {ORIGIN_OR_DESTINATION}. Box Zip.Only "LB" and "KG" are valid values for WeightUnits. Max Declared Value = $50. Packaging is invalid. Max Declared Value = $100 for Envelope or Pak. Max Declared Value = $500 for Envelope or Pak. Invalid origin postal code/routing code input. Dim unit of measure must be the same for all packages. Home Delivery premium type is invalid.000. Home Delivery premium type is required and cannot be null. Package {PACKAGE_INDEX} . Upgrade Packaging. Invalid Destination Postal Format. Invalid currency type for validation. Only USD is allowed. Destination Postal Not Found. Dimensions exceed length limit allowed. Developer Guide 346 . Invalid currency type for validation. Origin Location-Postal Mismatch. HomeDeliveryPremiumDetail object cannot be null. Dimensions exceed length and girth limit allowed. Origin Postal-City Mismatch. Package Movement Information Service Code 572 573 574 575 576 577 585 586 588 589 592 593 594 595 597 598 599 600 601 602 603 605 606 Message Invalid dimensions have been entered. Package {PACKAGE_INDEX} . Package is too large. Envelope weight over limit. Invalid Origin Postal Format. {ORIGIN_OR_DESTINATION}.Dimensions exceed height limit allowed. Origin Postal Not Found.Only "IN" and "CM" are valid values for LinearUnits. Express and Freight packages cannot be mixed in the same shipment. Origin Country Not Served. Invalid drop off type. Inside Delivery is not allowed.5 Kg for destination. Invalid destination postal code/routing code input.O. Dry Ice weight (in kilograms) is required and cannot be a negative value with Dry Ice special service. No valid services available. Inside Pickup is not allowed. Max Declared Value = $1. ShipmentDryIceDetail object cannot be null.000.Appendix N Error Code Messages Package Movement Information Service Code 542 543 544 546 547 548 549 550 551 552 553 555 556 558 559 561 563 564 565 568 569 570 571 Message Destination postal code/routing code and country do not match. Origin postal code/routing code and country do not match. Invalid form ID. Origin Postal-State Mismatch. FedEx Web Services. Dry Ice weight over limit of 2. Only CAD is allowed. Destination Postal-City Mismatch. Declared Value exceeds limit allowed. Origin Postal Code Not Served. Destination Postal-State Mismatch.

Service is not allowed. There are no valid Express services available.Weight below minimum requirement. {DATE_9}. The origin country is required and must not exceed the limit of 2 characters. {ORIGIN_OR_DESTINATION} Package {PACKAGE_INDEX} . {DATE_11}. Weight exceeds limit allowed. The length of the destination state or province exceeds the limit of 2 characters.Signature option type is required and cannot be null. The destination postal code is required. Package {PACKAGE_INDEX} . FedEx Web Services. Currency type must be the same for all packages. The packaging is required and cannot be null or empty. VersionId object cannot be null. The length of the origin postal code exceeds the limit of 16 characters. Max Declared Value = $100. Developer Guide 347 . Max Declared Value = $150. Max Declared Value = $200. Package {PACKAGE_INDEX} . Format is CCYY-MM-DD. Total packages cannot exceed 1 for FedEx 10Kg/25Kg Box. {DATE_10}. 684 685 686 687 692 Package Movement Information Service Code 649 650 651 655 656 658 659 660 661 662 664 665 668 669 670 671 679 683 Message Total packages cannot exceed 1 for FedEx Envelope. The length of the origin state or province exceeds the limit of 2 characters. An invalid date was entered. {DATE_5}. UserDetail object cannot be null. There are no valid Ground services available. Total packages cannot exceed 1 for FedEx Pak. The format for Home Delivery Date Certain is CCYY-MM-DD. The service is required and cannot be null or empty. The drop off type is required and cannot be null or empty. {DATE} ReturnShipmentDetail object cannot be null. Residential Pickup is not allowed.SignatureOptionDetail object cannot be null. Packaging is not allowed. {DATE_2}. Residential Delivery is not allowed. Package {PACKAGE_INDEX} . {DATE_7}.000. Return type is required and cannot be null. {DATE_6}.000.000. COD collection type is invalid. {DATE_3}.Signature option type is invalid. Special service conflict.Weight object cannot be null. Total packages cannot exceed 99 for FedEx Express Tag. Weight unit of measure must be the same for all packages.Appendix N Error Code Messages Package Movement Information Service Code 608 613 614 616 621 622 623 624 625 627 628 629 631 633 634 635 636 640 642 643 645 646 648 Message Please select a valid Date Certain delivery date: {DATE_1}. Max Declared Value = $250.000. ServiceAvailabilityAndValidationRequest object cannot be null. Package {PACKAGE_INDEX} . The date cannot be more than one year before or after the current date. The length of the destination postal code exceeds the limit of 16 characters. Saturday Pickup is not allowed. The destination country is required and must not exceed the limit of 2 characters. {DATE_4}. ValidateOriginDestinationRequest object cannot be null. Return type is invalid. {DATE_8}. The date is required.

COD is not allowed with the service selected. Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} .Future Day Shipment cannot be entered at the package level. Package {PACKAGE_INDEX} .Saturday Pickup cannot be entered at the package level. Signature Option cannot be entered at the shipment level.Broker Select Option cannot be entered at the package level for the service selected. Package {PACKAGE_INDEX} .Hold Saturday cannot be entered at the package level.000. Package {PACKAGE_INDEX} .Hold At Location cannot be entered at the package level.Third Party Consignee cannot be entered at the package level.COD Remittance cannot be entered at the package level. Package {PACKAGE_INDEX} .COD cannot be entered at the package level for the service selected. Invalid Signature option combination among packages. Package {PACKAGE_INDEX} .Intl Mail Service cannot be entered at the package level.Appendix N Error Code Messages Package Movement Information Service Code 693 695 696 697 698 699 700 701 702 703 704 705 706 708 709 710 711 712 713 714 715 716 Message The origin postal code is required.Max Declared Value = $150.COD is not allowed for the origin/destination pair. Package {PACKAGE_INDEX} . Cut Flowers is not allowed with the service selected.Cut Flowers cannot be entered at the package level.Weekday Delivery cannot be entered at the package level.Broker Select Option is not allowed with the service selected. Package {PACKAGE_INDEX} . 731 732 733 734 735 736 737 738 739 721 722 725 726 727 728 729 730 Package Movement Information Service Code 717 718 719 720 Message Package {PACKAGE_INDEX} .Max Declared Value = $200. Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Appointment Delivery is not allowed. Package {PACKAGE_INDEX} .Special service {SPECIAL_SERVICE_TYPE} is invalid. Package {PACKAGE_INDEX} . Dangerous Goods cannot be entered at the shipment level for the service selected. Non Standard Container cannot be entered at the shipment level. Package {PACKAGE_INDEX} .Saturday Delivery cannot be entered at the package level.Home Delivery Premium cannot be entered at the package level. Package {PACKAGE_INDEX} . Piece Count Verification cannot be entered at the shipment level. Broker Select Option is not allowed. COD is not allowed for the origin/destination pair. Appointment Delivery cannot be entered at the shipment level.Intl Controlled Export Service cannot be entered at the package level. Package {PACKAGE_INDEX} . Priority Alert cannot be entered at the shipment level. Package {PACKAGE_INDEX} .Inside Delivery cannot be entered at the package level.000. Package {PACKAGE_INDEX} .COD is not allowed with the service selected. Package {PACKAGE_INDEX} .000.Appointment Delivery is not allowed with the service selected. FedEx Web Services. Developer Guide 348 . Special service {SPECIAL_SERVICE_TYPE} is invalid. Package {PACKAGE_INDEX} .Max Declared Value = $500 for Envelope or Pak.Max Declared Value = $250. Package {PACKAGE_INDEX} .Return Shipment cannot be entered at the package level.000. Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . COD Remittance is not allowed with the service selected.E-mail Notification cannot be entered at the package level.Inside Pickup cannot be entered at the package level. Package {PACKAGE_INDEX} .Max Declared Value = $100.

Inside Pickup is not allowed with the service selected. Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Non Standard Container is not allowed with the service selected. Inaccessible Dangerous Goods is not allowed with the service selected. Intl Controlled Export Service is not allowed. Package {PACKAGE_INDEX} .Home Delivery Premium Evening is not allowed with the service selected. Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Hold At Location is not allowed. 764 765 766 767 768 769 770 771 772 773 774 775 776 777 778 779 Package Movement Information Service Code 760 761 762 763 Message Home Delivery Premium Date Certain is not allowed with the service selected. Intl Mail Service is not allowed with the service selected.Home Delivery Premium Evening is not allowed for the origin/destination pair.Home Delivery Premium Appointment is not allowed with the service selected.Home Delivery Premium Date Certain is not allowed with the service selected. FedEx Web Services. Priority Alert is not allowed with the service selected. Dangerous Goods is not allowed for the origin/destination pair. Hold Saturday is not allowed with the service selected. Home Delivery Premium Appointment is not allowed for the origin/destination pair. Package {PACKAGE_INDEX} . Accessible Dangerous Goods is not allowed with the service selected. Home Delivery Premium Appointment is not allowed with the service selected.Non Standard Container is not allowed for the origin/ destination pair. Home Delivery Premium Evening is not allowed for the origin/destination pair. Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Intl Controlled Export Service is not allowed with the service selected. Dangerous Goods is not allowed with the service selected. Home Delivery Premium Date Certain is not allowed for the origin/destination pair. Intl Mail Service is not allowed.Home Delivery Premium is not allowed with the service selected.Dangerous Goods is not allowed with the service selected.Appendix N Error Code Messages Package Movement Information Service Code 740 741 742 743 744 745 746 747 748 749 750 751 752 753 754 755 756 757 758 759 Message Cut Flowers is not allowed. Inside Delivery is not allowed with the service selected. Package {PACKAGE_INDEX} . Developer Guide 349 . Package {PACKAGE_INDEX} . Non Standard Container is not allowed for the origin/destination pair.Home Delivery Premium Appointment is not allowed for the origin/destination pair. Inaccessible Dangerous Goods is not allowed. Home Delivery Premium Evening is not allowed with the service selected.Piece Count Verification is not allowed with the service selected. Hold At Location is not allowed with the service selected. Piece Count Verification is not allowed.Dry Ice is not allowed with the service selected.Non Standard Container is not allowed with the service selected.Dangerous Goods is not allowed for the origin/destination pair. Hold Saturday is not allowed. Package {PACKAGE_INDEX} . Dry Ice is not allowed with the service selected.Home Delivery Premium Date Certain is not allowed for the origin/destination pair.

Special service conflict.Indirect Signature is not allowed with the service selected. Package {PACKAGE_INDEX} . Direct Signature is not valid with COD. Return Shipment Printed Label is not allowed for the origin/destination pair. COD is not valid with Return Shipment Printed Label.Special service conflict.Special service conflict.Direct Signature is not allowed with the service selected. Priority Alert is not valid with COD Remittance. Special service conflict. Special service conflict. Indirect Signature is not valid with COD. Direct Signature is not allowed with the service selected. Special service conflict. Indirect Signature is not allowed. Priority Alert is not valid with COD. Special service conflict. Return Shipment Printed Label is not allowed with the service selected. COD is not valid with COD Remittance.Special service conflict. Return Shipment FedEx Tag is not allowed with the service selected. COD is not valid with Return Shipment FedEx Tag. Indirect Signature is not allowed for the origin/destination pair. Developer Guide 350 . Indirect Signature is not valid with Dangerous Goods.Special service conflict. Third Party Consignee is not allowed with the service selected. COD Remittance is not valid with Return Shipment FedEx Tag.Appendix N Error Code Messages Package Movement Information Service Code 781 782 783 784 785 786 787 788 790 791 792 793 794 795 796 797 798 799 800 801 802 803 Message Return Shipment FedEx Tag is not allowed for the origin/destination pair. Package {PACKAGE_INDEX} .Adult Signature is not allowed with the service selected. FedEx Web Services. Package {PACKAGE_INDEX} . Adult Signature is not allowed with the service selected. Direct Signature is not allowed. Package {PACKAGE_INDEX} . Special service conflict. Saturday Delivery is not allowed. Return Shipment FedEx Tag is not valid with Adult Signature. Special service conflict.Adult Signature is not allowed for the origin/destination pair. 827 Package {PACKAGE_INDEX} . Return Shipment Voice Call Tag is not allowed with the service selected. Special service conflict.Indirect Signature is not allowed for the origin/destination pair. Direct Signature is not allowed for the origin/destination pair. Package {PACKAGE_INDEX} . Return Shipment E-mail Label is not allowed with the service selected. Adult Signature is not allowed. Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Return Shipment FedEx Tag is not valid with Direct Signature. Indirect Signature is not allowed with the service selected. Saturday Pickup is not allowed with the service selected. 826 805 806 807 808 809 811 812 814 815 816 817 819 820 823 824 825 Package Movement Information Service Code 804 Message Package {PACKAGE_INDEX} . Adult Signature is not allowed for the origin/destination pair. Return Shipment E-mail Label is not allowed for the origin/destination pair. Saturday Delivery is not allowed with the service selected. Return Shipment Voice Call Tag is not allowed for the origin/destination pair. Priority Alert is not valid with Return Shipment FedEx Tag. COD Remittance is not valid with Return Shipment Printed Label.Direct Signature is not allowed for the origin/destination pair. Special service conflict. Priority Alert is not valid with Return Shipment Printed Label. Special service conflict.

Return Shipment FedEx Tag is not valid with Home Delivery Premium Date Certain. Package {PACKAGE_INDEX} .000. Package {PACKAGE_INDEX} . Return Shipment FedEx Tag is not valid with Home Delivery Premium Appointment. Return Shipment FedEx Tag is not valid with Direct Signature. Return Shipment Voice Call Tag is not valid with Adult Signature.000. Package {PACKAGE_INDEX} . Return Shipment Voice Call Tag is not valid with Home Delivery Premium Appointment.Special service conflict.Special service conflict. Special service conflict. Return Shipment Voice Call Tag is not valid with Direct Signature.Special service conflict. Special service conflict. Return Shipment Voice Call Tag is not valid with Indirect Signature. Package {PACKAGE_INDEX} . Return Shipment Voice Call Tag is not valid with Direct Signature. Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Direct Signature is not valid with COD.Special service conflict. Package {PACKAGE_INDEX} . Return Shipment Voice Call Tag is not valid with Home Delivery Premium Evening. Return Shipment FedEx Tag is not valid with Home Delivery Premium Evening. Return Shipment Voice Call Tag is not valid with Indirect Signature. Return Shipment FedEx Tag is not valid with Adult Signature. Package {PACKAGE_INDEX} . Special service conflict. Package {PACKAGE_INDEX} .Special service conflict. Special service conflict. Return Shipment FedEx Tag is not valid with Indirect Signature. Special service conflict. Special service conflict.Appendix N Error Code Messages Package Movement Information Service Code 828 829 830 831 832 833 834 835 836 837 838 839 840 841 842 843 844 Message Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} .COD collection currency type is required and cannot be null. 861 862 863 864 865 866 Package Movement Information Service Code 845 846 847 848 849 850 851 852 853 854 855 856 860 Message Special service conflict.Invalid dimensions have been entered. Developer Guide 351 . Special service conflict. Indirect Signature is not valid with Dangerous Goods.Max Declared Value = $50. Special service conflict. Return Shipment Voice Call Tag is not valid with Home Delivery Premium Date Certain. Package {PACKAGE_INDEX} .Max Declared Value = $1. Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} .Special service conflict.Special service conflict.Special service conflict.Dimensions exceed length and girth limit allowed for the origin.COD amount is not within the limits for this collection type. Return Shipment Voice Call Tag is not valid with Home Delivery Premium Date Certain. Package {PACKAGE_INDEX} . Special service conflict. FedEx Web Services. Package {PACKAGE_INDEX} .Dry Ice weight over limit of 2. Return Shipment FedEx Tag is not valid with Home Delivery Premium Evening. Package {PACKAGE_INDEX} .Dimensions exceed length limit allowed for the origin. Special service conflict. Special service conflict.An invalid weight was entered. Return Shipment FedEx Tag is not valid with Home Delivery Premium Date Certain. Return Shipment Voice Call Tag is not valid with Adult Signature. Special service conflict. Return Shipment Voice Call Tag is not valid with Home Delivery Premium Appointment. Package {PACKAGE_INDEX} . Indirect Signature is not valid with COD. Package {PACKAGE_INDEX} . Return Shipment FedEx Tag is not valid with Home Delivery Premium Appointment. Return Shipment Voice Call Tag is not valid with Home Delivery Premium Evening. Special service conflict. Return Shipment FedEx Tag is not valid with Indirect Signature. Package {PACKAGE_INDEX} .Special service conflict.Special service conflict.5 Kg for destination.Declared Value exceeds limit allowed.COD collection amount is required and cannot be a negative value. Special service conflict.

Package {PACKAGE_INDEX} . {DATE_10}. Package {PACKAGE_INDEX} .Hold At Location is not allowed with the service selected. Package {PACKAGE_INDEX} . Special service conflict.Inside Delivery is not allowed with the service selected. 868 869 870 FedEx Web Services.E-mail Notification Aggregate cannot be entered at the package level.Third Party Consignee is not allowed.Intl Mail Service is not allowed with the service selected.Cut Flowers is not allowed.Piece Count Verification is not allowed.Appointment Delivery is not allowed. Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} .Accessible Dangerous Goods is not allowed with the service selected.Accessible Dangerous Goods is not allowed. Package {PACKAGE_INDEX} . {DATE_7}. Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} .Special service conflict. Broker Select Option is not allowed for the origin/destination pair.Inaccessible Dangerous Goods is not allowed. Package {PACKAGE_INDEX} .Hold At Location is not allowed. Package {PACKAGE_INDEX} .Intl Mail Service is not allowed. Package Movement Information Service Code 887 888 889 890 891 892 893 871 Message Package {PACKAGE_INDEX} . {DATE_8}. Package {PACKAGE_INDEX} . Piece Count Verification is not allowed with the service selected. {DATE_9}. Package {PACKAGE_INDEX} . {DATE_4}. Package {PACKAGE_INDEX} .Weight exceeds limit allowed for the origin.Inaccessible Dangerous Goods is not allowed with the service selected. Package {PACKAGE_INDEX} . {DATE_5}. Package {PACKAGE_INDEX} . COD is not valid with Return Shipment E-mail Label.Saturday Delivery is not allowed.Indirect Signature is not allowed.Inside Pickup is not allowed with the service selected.Hold Saturday is not allowed.Adult Signature is not allowed. Home Delivery Premium is not allowed with the service selected.Intl Controlled Export Service is not allowed with the service selected. Package {PACKAGE_INDEX} . {DATE_2}. Package {PACKAGE_INDEX} . Developer Guide 352 . Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . 894 872 873 875 876 877 878 879 880 881 882 883 884 885 886 Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Special service conflict. COD Remittance is not valid with Return Shipment E-mail Label. Third Party Consignee is not allowed. Dry Ice package count is required and cannot be a negative value. Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} .COD Remittance is not allowed with the service selected.Hold Saturday is not allowed with the service selected.Dry Ice weight (in kilograms) is required and cannot be a negative value with Dry Ice special service.Direct Signature is not allowed. Appointment Delivery is not allowed with the service selected. Package {PACKAGE_INDEX} . Special service conflict.Transborder Distribution cannot be entered at the package level. Package {PACKAGE_INDEX} . {DATE_6}.Intl Controlled Export Service is not allowed. {DATE_11}. Package {PACKAGE_INDEX} .Dry Ice is not allowed. Priority Alert is not valid with Return Shipment E-mail Label. {DATE_3}. 895 896 897 898 899 900 901 902 903 904 905 907 909 910 911 Package {PACKAGE_INDEX} . Transborder Distribution is not allowed with the service selected. Package {PACKAGE_INDEX} .Appendix N Error Code Messages Package Movement Information Service Code 867 Message Package {PACKAGE_INDEX} .Please select a valid Date Certain delivery date: {DATE_1}.Cut Flowers is not allowed with the service selected. Package {PACKAGE_INDEX} .Dry Ice weight is required and cannot be null.

Dimensions exceed height limit allowed for the destination. Package {PACKAGE_INDEX} .Dimensions exceed height limit allowed for the origin. Package {PACKAGE_INDEX} .Commodity is required.Customs value currency type is required and must be three characters.Transborder Distribution is not allowed with the service selected. The length of the broker postal code exceeds the limit of 9 characters. RequestedPackage object cannot be null or empty. Package {PACKAGE_INDEX} . Format is YYYY-MM-DDThh:mm:ssTZD. Package {PACKAGE_INDEX} . Commodity object cannot be null. Package {PACKAGE_INDEX} . Signature Option must be entered on all packages. Package {PACKAGE_INDEX} . Broker city. Total packages cannot exceed 99 for FedEx Ground Tag. Only USD or CAD is allowed. customsClearanceDetail object cannot be null.Appendix N Error Code Messages Package Movement Information Service Code 912 913 915 916 917 918 919 920 922 924 925 926 927 928 929 930 931 932 933 934 935 936 Message Package {PACKAGE_INDEX} . RequestedShipment object cannot be null. FedEx Web Services. The Dangerous Goods type cannot be different across packages. Inside Delivery is not valid with Hold At Location.Package is too large.Envelope weight over limit.East Coast Special cannot be entered at the package level. Commodity {COMMODITY_INDEX} .Saturday Pickup is not allowed with the service selected. CommitmentRequest object cannot be null.East Coast Special is not allowed. The length of the broker location exceeds the limit of 5 characters. Package {PACKAGE_INDEX} .East Coast Special is not allowed with the service selected. Upgrade Packaging. Invalid drop off type for service selected. Hold At Location is not allowed with Residential Delivery. Developer Guide 353 . Package {PACKAGE_INDEX} .Dimensions exceed length limit allowed for the destination.Dimensions exceed length and girth limit allowed for the destination.Customs value is invalid. Package count cannot be less than the amount of packages entered. Dangerous Goods must be entered on all packages. Package {PACKAGE_INDEX} . Broker Select Option is not allowed with the service selected.Weight exceeds limit allowed for the destination. The ship date is required. Package {PACKAGE_INDEX} . Commodity {COMMODITY_INDEX} . Service {SERVICE_TYPE} is invalid. Dry Ice cannot be entered at the shipment level. Special service conflict. The length of the broker state or province exceeds the limit of 2 characters. The length of the broker country exceeds the limit of 2 characters.Saturday Delivery is not allowed with the service selected. Package count cannot be zero or a negative value. Commodity {COMMODITY_INDEX} . Package {PACKAGE_INDEX} .Priority Alert is not allowed with the service selected. Package {PACKAGE_INDEX} . East Coast Special is not allowed.Third Party Consignee is not allowed with the service selected. Package Movement Information Service Code 937 938 939 940 941 942 943 944 946 947 948 949 950 951 952 953 954 955 956 957 958 959 960 Message Package {PACKAGE_INDEX} . East Coast Special is not allowed with the service selected. Package {PACKAGE_INDEX} . postal code or location must be provided. Invalid currency type for validation. Broker Address object cannot be null.

Commodity {COMMODITY_INDEX} . FedEx Web Services. Weight object cannot be null. The origin state/province code has been changed. FedEx Ground and FedEx Home Delivery shipments may require one additional day in transit to your destination zip code. Only "IN" and "CM" are valid values for LinearUnits. PMIS System Error. {CODE} Commitment cannot be obtained for service {SERVICE_TYPE}. Dangerous goods accessibility type is invalid. Dimensions exceed length limit allowed for the origin. Dimensions exceed height limit allowed for the destination. Service {SERVICE_TYPE} is not allowed for the origin. The country's default routing code was used for the origin. The routing code was derived from the city for the origin. but might not be valid for the actual intended city for the origin. Dangerous goods accessibility type is required and cannot be null. Commitment cannot be obtained for service {SERVICE_TYPE}. The destination state/province code has been changed.Declared Value cannot be a negative value. Service {SERVICE_TYPE} is not allowed for the destination. Weight exceeds limit allowed for the destination. Dimensions exceed length limit allowed for the destination.Appendix N Error Code Messages Package Movement Information Service Code 961 963 964 965 966 967 968 969 970 971 972 973 974 975 976 977 978 979 980 981 982 983 984 Message Customs Value currency type must be the same for all packages. The origin country code has been changed. Weight below minimum requirement. Money Back Guarantee is not eligible for this pick up/delivery postal/zip code. Dimensions exceed length and girth limit allowed for the destination. Only "LB" and "KG" are valid values for WeightUnits. Destination city is invalid. Service was not fully validated since the country level information could not be determined for the origin. {CODE} The country's default routing code was used for the destination. Package {PACKAGE_INDEX} . Origin city is invalid. Weight exceeds limit allowed for the origin. Dimensions exceed length and girth limit allowed for the origin. CarrierCodeType {OPERATING_COMPANY} is invalid or not supported.999. Dimensions exceed height limit allowed for the origin. The routing code was derived from the postal code for the origin. Declared Value cannot be a negative value. Dimensions exceed height limit allowed. An invalid or null RequestedPackageDetailType was entered.Number of pieces is required and cannot be a negative value or exceed 9. Origin is routed through another country. Developer Guide 354 . Service was validated at the country level. The destination country code has been changed. 2021 2022 2023 2023 2024 2007 2008 2010 2011 2013 2014 2017 2018 2019 2020 Package Movement Information Service Code 985 986 987 988 989 992 2006 Message Commodity {COMMODITY_NAME} is not allowed. Commodity {COMMODITY_NAME} is invalid. FedEx Home Delivery Saturday service is not available to destination zip code. Currency type for Declared Value is required.

max [ connect | invoke ] limit reached: <max_value>. Availability of signature images may take up to 5 days after delivery date. Notification not found in reply class: [class_name] returned by method: [method_name] returning null. Please try later. Availability of signature images may take up to 5 days after delivery date.Please make sure the URL is correct and the server is running.FedEx (R) 800. Service was not fully validated since the country level information could not be determined for the destination. Cause: [cause_text | N/A]. Notification array not found in reply class: [class_name] returned by method: [method_name] . Exception: <exception_text>.800.3339.800.3339.Appendix N Error Code Messages Package Movement Information Service Code 2025 2026 2027 2028 2029 2030 2031 2032 9000 9001 9002 9003 9004 9005 9006 9999 Message The routing code was derived from the postal code for the destination. Track Service Error Messages The following error messages apply to the Track Service. or contact Customer Service at 1. Service <interface_name> is busy.3339. Please try later. The shipdate has been changed for commitment purposes. Signature Proof of Delivery is not currently available for this Tracking Number. Special service {SPECIAL_SERVICE_TYPE} was ignored since it is not relevant to the PMIS request.800.463. Destination is routed through another country.returning null.800. 1340 1330 1320 1310 Track Service Code 1305 Message Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date.463.463.Go. The routing code was derived from the city for the destination. Please try later. Signature Proof of Delivery is not currently available for this Tracking Number. 1315 1325 1335 FedEx Web Services. or contact Customer Service at 1. Signature Proof of Delivery is not currently available for this Tracking Number.3339.FedEx (R) 800.Go. Exception: <message_text>.Go. Remote EJB method: <method_name> not called. or contact Customer Service at 1. Signature Proof of Delivery is not currently available for this Tracking Number. or contact Customer Service at 1. or contact Customer Service at 1.3339. see “SPOD Error Messages”. Signature Proof of Delivery is not currently available for this Tracking Number. Cause: <cause_text>. Unable to invoke method: <method_name>.3339. Please try later.Go. Availability of signature images may take up to 5 days after delivery date. Availability of signature images may take up to 5 days after delivery date.Go. or contact Customer Service at 1.FedEx (R) 800. or contact Customer Service at 1. Please try later. Please try later.463. Please try later.463.Go.463. Service is currently unavailable. The service option type {SERVICE_OPTION_TYPE} was ignored because it was incompatible with the original request.800. Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Unable to create the remote bean. Availability of signature images may take up to 5 days after delivery date. Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. or contact Customer Service at 1.800.800. Failed to connect to WebLogic at <URL> .3339. For additional SPOD errors. Exception: [exception_text].FedEx (R) 800.Go.FedEx (R) 800.Go.800.FedEx (R) 800. Service was validated at the country level. Developer Guide 355 .FedEx (R) 800. Please try later.3339. Cause: <cause_text>. Remote EJB method: <name> failed.463. Failed to create reply class <class_name> for called method: [method_name]. but might not be valid for the actual intended city for the destination.463.FedEx (R) 800.

463.3339.800.463.FedEx(R) 800.FedEx(R) 800. or contact Customer Service at 1. Please retry later.463.Go. or contact Customer Service at 1. Availability of signature images may take up to 5 days after delivery date.Go.463. or contact Customer Service at 1. or contact Customer Service at 1. Availability of signature images may take up to 5 days after delivery date. Please retry later.800.463. Signature Proof of Delivery is not currently available for this Tracking Number.463. the signature was released by the shipper/recipient (indicating that no signature was required).463. At the time of shipment.3339.3339.463. We are unable to process your proof of delivery request. or contact Customer Service at 1. At the time of shipment.Go.463. 1350 1610 1355 1615 1360 1620 1365 1625 1405 1410 1415 1420 1505 1510 1515 1630 1705 1710 1715 1720 1725 1730 FedEx Web Services.463. We are unable to process your proof of delivery request. Please try later. or contact Customer Service at 1.800. Signature Proof of Delivery is not currently available for this Tracking Number.FedEx (R) 800. Please retry later.463.FedEx(R) 800.Go.Go.Go.463.Go.Go.FedEx(R) 800.Go. Availability of signature images may take up to 5 days after delivery date. We are unable to process your proof of delivery request. or contact Customer Service at 1. We are unable to process your proof of delivery request.FedEx (R) 800.800. Please try later.FedEx(R) 800.Go.3339. Signature Proof of Delivery is not currently available for this Tracking Number. or contact Customer Service at 1. Availability of signature images may take up to 5 days after delivery date. Please try later.800. or contact Customer Service at 1.FedEx(R) 800.3339.463. We are unable to process your proof of delivery request.800.3339. or contact Customer Service at 1.3339. Signature Proof of Delivery is not currently available for this Tracking Number.800.FedEx(R) 800.800. Please retry later.3339.Go. Please retry later.FedEx(R) 800. Developer Guide 356 .Go.800.Appendix N Error Code Messages Track Service Code 1345 Message Signature Proof of Delivery is not currently available for this Tracking Number. the signature was released by the shipper/recipient (indicating that no signature was required).FedEx (R) 800. or contact Customer Service at 1.3339.FedEx (R) 800.FedEx(R) 800.Go. We are unable to process your proof of delivery request. or contact Customer Service at 1. Please retry later.3339. or contact Customer Service at 1. Please retry later.Go.3339. Please retry later. Signature Proof of Delivery is not currently available for this Tracking Number.800.800. or contact Customer Service at 1.800. or contact Customer Service at 1.463. or contact Customer Service at 1. Please retry later.FedEx(R) 800.Go. Please retry later. or contact Customer Service at 1.3339. or contact Customer Service at 1.3339.3339. Please try later.800.463.FedEx(R) 800. We are unable to process your proof of delivery request.3339. We are unable to process your proof of delivery request.3339. Please retry later. Track Service Code 1605 Message Signature Proof of Delivery is not currently available for this Tracking Number. Please retry later.800. We are unable to process your proof of delivery request.3339. Availability of signature images may take up to 5 days after delivery date. or contact Customer Service at 1.463. We are unable to process your proof of delivery request. Availability of signature images may take up to 5 days after delivery date.FedEx(R) 800. Availability of signature images may take up to 5 days after delivery date. Please try later.463.800.463. No signature is currently available for this FedEx Ground shipment. Signature Proof of Delivery is not currently available for this Tracking Number. We are unable to process your proof of delivery request.800.FedEx (R) 800.800.FedEx (R) 800.Go.3339. Please try later. Please retry later.3339.800.FedEx(R) 800.Go.FedEx (R) 800. Availability of signature images may take up to 5 days after delivery date. Please try later.3339.800.Go. Please try later. We are unable to process your proof of delivery request.463.Go.Go.3339. At the time of shipment.Go.463. or contact Customer Service at 1. the signature was released by the shipper/recipient (indicating that no signature was required).800.800. or contact Customer Service at 1.FedEx (R) 800. We are unable to process your proof of delivery request. No signature is currently available for this FedEx Ground shipment. No signature is currently available for this FedEx Ground shipment.463.

463. We are unable to process your proof of delivery request.800.Go.463.3339.3339.463. we are unable to process your tracking request. Please retry later.800. we are unable to process your tracking request.3339. or contact Customer Service at 1.Go. Please retry later.463. we are unable to process your tracking request. we are unable to process your tracking request.FedEx(R) 800. Sorry.800. Sorry.3339.463.800.Go. We are unable to process your proof of delivery request. we are unable to process your tracking request.800.800.3339. Please retry later.3339. or contact Customer Service at 1. or contact Customer Service at 1. Please retry later.463.FedEx(R) 800.FedEx(R) 800.800.FedEx(R) 800.800.FedEx(R) 800.3339.FedEx(R) 800.3339.800.FedEx(R) 800. Please retry later.463. Sorry.3339.800.463.800.Go.463.463. We are unable to process your proof of delivery request.3339. Please retry later.800. or contact Customer Service at 1. Please retry later. Please retry later.Go. Please retry later. Sorry.FedEx(R) 800.Go. or contact Customer Service at 1. Sorry.Go.800. we are unable to process your tracking request.463. or contact Customer Service at 1. we are unable to process your tracking request.3339.Go.FedEx(R) 800.800.Go.FedEx(R) 800.3339. Please retry later.FedEx(R) 800. Please retry later. or contact Customer Service at 1. we are unable to process your tracking request. we are unable to process your tracking request.FedEx(R) 800.FedEx(R) 800.463.Go.Go. or contact Customer Service at 1.800. Please retry later. Please retry later. Sorry.FedEx(R) 800. or contact Customer Service at 1. Please retry later.FedEx(R) 800. We are unable to process your proof of delivery request. Sorry.FedEx(R) 800.Go.463.3339. Please retry later. Please retry later.3339. We are unable to process your proof of delivery request. Please retry later.800.800.Go.463. or contact Customer Service at 1. Please retry later.3339. Sorry.FedEx(R) 800. We are unable to process your proof of delivery request.Go.800. Please retry later. or contact Customer Service at 1.3339. we are unable to process your tracking request.FedEx(R) 800.463.800.463. We are unable to process your proof of delivery request.Go. Please retry later. or contact Customer Service at 1.3339. we are unable to process your tracking request.463.FedEx(R) 800.800. we are unable to process your tracking request.FedEx(R) 800.463.3339. we are unable to process your tracking request.800. Please retry later. or contact Customer Service at 1.Appendix N Error Code Messages Track Service Code 1830 1835 1840 1850 1855 1860 1870 1880 1885 1890 1895 3035 3036 3037 Message We are unable to process your proof of delivery request. We are unable to process your proof of delivery request. or contact Customer Service at 1. Please retry later.463. or contact Customer Service at 1. Sorry.Go.463. Sorry. FedEx Web Services.800.463.3339.463. or contact Customer Service at 1.Go.463.3339.Go.FedEx(R) 800. or contact Customer Service at 1.463. Please retry later. We are unable to process your proof of delivery request.463.Go.800. or contact Customer Service at 1. Sorry. Sorry. Please retry later.800.3339.463.800. we are unable to process your tracking request. Sorry. or contact Customer Service at 1. Please retry later. we are unable to process your tracking request.Go.FedEx(R) 800.3339. Sorry. or contact Customer Service at 1. or contact Customer Service at 1. Developer Guide 357 . Please retry later.Go.463. we are unable to process your tracking request.3339.3339.800.800. or contact Customer Service at 1.3339.Go.3339.Go. Please retry later. or contact Customer Service at 1. we are unable to process your tracking request. Track Service Code 3038 3040 3041 3042 3045 3046 3047 3048 3049 3050 3051 3052 3053 3054 Message Sorry.Go.800.Go. or contact Customer Service at 1.Go. or contact Customer Service at 1.FedEx(R) 800.FedEx(R) 800. We are unable to process your proof of delivery request.3339.3339.Go.Go.FedEx(R) 800.FedEx(R) 800. or contact Customer Service at 1. or contact Customer Service at 1. or contact Customer Service at 1. Please retry later.463.FedEx(R) 800. Sorry.FedEx(R) 800. Sorry.

Go.Go. 5110 5110 5500 5110 5110 5500 5110 5110 4546 4550 5110 5375 5110 Track Service Code 4551 4610 Message Additional recipient and address information is not available for display for shipments to this country.463.800. Please retry later. Signature Proof of Delivery is not available for FedEx Kinkos Orders on this website.800. Please try later.800.332.FedEx(R) 800. We are unable to process your proof of delivery request. Could not connect to Tracking Server.800.866.463.463. Signature Proof of Delivery is not available for FedEx Custom Critical shipments on this website.463. We are unable to process your proof of delivery request.800. the signature was released by the shipper/recipient (indicating that no signature was required).463. Could not connect to Tracking Server.Go. Please retry later.FedEx(R) 800. Unexpected error while connecting to Tracking Server. or contact Customer Service at 1. or contact Customer Service at 1. Could not connect to Tracking Server.3339.3339. or contact Customer Service at 1.6117.FedEx(R) 800.3339.Go.Go.3339. Signature Proof of Delivery is not currently available for this Tracking Number. Could not connect to Tracking Server. Availability of signature images may take up to 5 days after delivery date. Please retry later. we are unable to process your tracking request. Please try later.3339.3339.3339.Go. or contact Customer Service at 1. We are unable to process your proof of delivery request. or contact Customer Service at 1.Go.800. or contact Customer Service at 1. Please contact Customer Service at 1.800.FedEx(R) 800.Go. Could not connect to Tracking Server. We are unable to process your proof of delivery request.463.463.Go.Go. Availability of signature images may take up to 5 days after delivery date. Please retry later.FedEx(R) 800. We are unable to process your proof of delivery request.FedEx (R) 800.800. Connection to Tracking Server timed out. or contact Customer Service at 1. Please retry later. Please try later. or contact Customer Service at 1. Could not connect to Tracking Server. or contact Customer Service at 1. Signature images are not available for display for shipments to this country. Please retry later.FedEx(R) 800.463.FedEx(R) 800.800.463. Signature Proof of Delivery is not available for FedEx SmartPost shipments on this website.800.3339.463. Developer Guide 358 . Please retry later. or contact Customer Service at 1.3339.800.463.274.800.463.FedEx(R) 800. Please retry later.3339. or contact Customer Service at 1.Appendix N Error Code Messages Track Service Code 3055 4310 Message Sorry. or contact Customer Service at 1.Go.FedEx(R) 800. We are unable to process your proof of delivery request.3339.FedEx(R) 800.3339. Please retry later.3339. Signature Proof of Delivery is not available for FedEx International Express Freight or FedEx International Airport to Airport shipments on this website. Signature Proof of Delivery is not currently available for this Tracking Number.3339.800. Could not connect to Tracking Server.0807. Please retry later. No signature is currently available for this FedEx Express shipment. Please contact Customer Service at 1. Could not connect to Tracking Server.800. 4315 4710 4720 4730 4740 4810 4410 4420 4430 4440 4510 4520 4540 4545 FedEx Web Services.800. or contact Customer Service at 1.463. Please contact Customer Service at 1.463.800. Unexpected error while connecting to Tracking Server. Signature Proof of Delivery is not currently available for this Tracking Number.463. We are unable to process your proof of delivery request.Go. We are unable to process your proof of delivery request.Go. Availability of signature images may take up to 5 days after delivery date.FedEx(R) 800. Please contact Customer Service at 1.FedEx(R) 800. At the time of shipment.3339. We are unable to process your proof of delivery request.

Please check the following numbers and resubmit. Invalid tracking numbers. Please select the correct shipment and resubmit. we are unable to process your tracking request.Go.3339. Could not connect to Tracking Server. Invalid tracking numbers. Invalid tracking numbers.FedEx(R) 800. Invalid tracking numbers. Unexpected error while connecting to Tracking Server. The destination postal code you have entered is invalid. Invalid ship date.3339. Invalid ship date. Invalid tracking numbers. Please contact Customer Service at 1. Invalid country search. This is a multiple-stop shipment.6117. More than one shipment was found with this tracking number. 6105 6110 6111 6120 6125 6130 6135 6140 6145 6150 6155 6160 6165 6170 6172 6173 6174 6185 6190 6191 Track Service Code 6095 Message Sorry. Please select the correct shipment and resubmit. Please check the following numbers and resubmit. Please check the following numbers and resubmit.Go. please login to customcritical. Invalid tracking numbers. Please correct and try again. Invalid tracking numbers.800. Invalid destination postal code.463.com or contact Customer Service at 866. Please check the following numbers and resubmit. Developer Guide 359 . Please check the following numbers and resubmit. please logon to customcritical. Invalid tracking numbers. More than one shipment was found with this tracking number. The postal code you have entered is invalid. Please check the shipment dates and resubmit. Invalid tracking numbers.FedEx(R) 800. This is a Transborder Distribution (TD) consolidated shipment. Please check the following numbers and resubmit. Invalid service code. Please check the shipment dates and resubmit.com or contact Customer Service at 866. Please enter at least 1 tracking number.800. Please try again or contact Customer Service at 1. Please check the following numbers and resubmit.800. Please enter the reference numbers you want to track. Please check the following numbers and resubmit. Please correct and try again. Invalid tracking numbers.463. Please correct and try again. Please check the following numbers and resubmit.274. Invalid tracking numbers.3339. The account number you have entered is invalid. please contact Customer Service at 1. No scan type found.fedex. Invalid dispatch number. For tracking information. Could not connect to Tracking Server. No information for the following shipments has been received by our system yet. The account number you have entered was not found. For tracking information. Please check the following numbers and resubmit. For tracking information. Invalid search criteria being sent to upstream servers. FedEx Web Services. Invalid ship date.FedEx(R) 800.463.274. Invalid request data. Please check the following numbers and resubmit.Go. Please enter the reference numbers you want to track. Please check the following numbers and resubmit.Appendix N Error Code Messages Track Service Code 5500 5110 5110 5500 6020 6025 6030 6035 6036 6037 6041 6050 6055 6056 6060 6065 6070 6075 6080 6090 Message Unexpected error while connecting to Tracking Server. Invalid tracking numbers. Unknown scan type found. Please check the shipment dates and resubmit.6117.fedex.

800. A unique match was not found. or contact Customer Service at 1.463. For more information.Go. Please retry later.463.fedex.274. We are unable to process your proof of delivery request.463. The phone number you entered is invalid.Go. This is a multiple-stop shipment.3339. For tracking information. Please retry later. we are unable to process your tracking request.3339.FedEx(R) 800.FedEx(R) 800. Please check the company name and resubmit.800. For tracking information.463.FedEx(R) 800.800.800.800. Please retry later. Please resubmit your request with a reference type or enter your FedEx account number.3339. A unique match was not found. We are unable to process your proof of delivery request.6117.fedex.FedEx(R) 800. Please correct it and retry. Please resubmit your request with a FedEx Service and/or reference type. we are unable to process your tracking request. or contact Customer Service at 1. No record of this Tracking Number can be found.FedEx(R) 800.FedEx(R) 800.274. We are unable to process your proof of delivery request.com or contact Customer Service at 866.463. Company names must be at least three characters in length.3339.255.Go. please login to customcritical.2421.800.fedex. please enter the destination country.Go. Sorry. If not entering an account number as part of your search criteria.800.4033. please login to customcritical.4033. we are unable to process your tracking request. Sorry.com or contact Customer Service at 866. Signature Proof of Delivery letters for FedEx shipments are available for only 3 months.800. Sorry.Go.FedEx(R) 800. or contact Customer Service at 1. or contact Customer Service at 1.3339. please logon to customcritical.463.551. Please correct it and retry. Please retry later. Please retry later.3339.Go. Please correct it and retry. The Tracking Number you entered is invalid. For tracking information.6115.463. The fax number you entered is invalid. please logon to customcritical. Please resubmit your request with a FedEx Service or enter your FedEx account number. please login to customcritical. For tracking information.2421.800.Go. 8035 8040 FedEx Web Services.fedex. or contact Customer Service at 1.FedEx(R) 800. or contact Customer Service at 1. Sorry.FedEx(R) 800. Please retry later. we are unable to process your tracking request.3339.Go. For tracking information.Go. For more information.Appendix N Error Code Messages Track Service Code 6192 6193 6195 6196 6197 6198 6200 6205 6210 6215 6220 6225 6226 6227 6310 Message This is a multiple-stop shipment. Please retry later.800.com or contact Customer Service at 866.463.463. For tracking information.fedex. A unique match was not found.Go. A reference type is required. Developer Guide 360 .551. Please retry later.800.463. Sorry.3339. Please retry later.FedEx(R) 800.3339.FedEx(R) 800. Please enter an approximate ship date. we are unable to process your tracking request.Go. This is a multiple-stop shipment. We are unable to process your proof of delivery request.fedex.com or contact Customer Service at 866. please enter your FedEx account number. we are unable to process your tracking request. please contact Customer Service at 1. or contact Customer Service at 1.com or contact Customer Service at 866.463. A unique match was not found. or enter your FedEx account number.800. 8010 8015 8020 8025 8030 Track Service Code 6320 6330 7010 7020 7025 7030 7035 7040 Message Sorry. or contact Customer Service at 1.463. or contact Customer Service at 1. Signature Proof of Delivery is not available on this website for the Tracking Number you entered. Please retry later. please login to customcritical.Go.3339. or contact Customer Service at 1.FedEx(R) 800.3339.255. please contact Customer Service at 1.3339.com or contact Customer Service at 800.

Please contact Customer Service at 1.800. Sorry.FedEx(R) 800. Sorry.463.FedEx(R) 800. Please try again or contact Customer Service at 1.Go. or contact Customer Service at 1.3339.3339.3339. or contact Customer Service at 1. Sorry. we are unable to process your tracking request.800.Go.FedEx(R) 800. Please try again or contact Customer Service at 1. or contact Customer Service at 1.3339. we are unable to process your tracking request.463. or contact Customer Service at 1.800.FedEx(R) 800.463.800.463.463.463. Sorry.3339.463. Please contact Customer Service at 1.Go.Go.3339. we are unable to process your tracking request. Please contact Customer Service at 1.FedEx(R) 800.800. we are unable to process your tracking request.Go.FedEx(R) 800.463.Go.463. or contact Customer Service at 1.463.Go.3339. or contact Customer Service at 1.800. Sorry. and Puerto Rico. or contact Customer Service at 1. The date you entered in the Ship Date field is invalid.463.3339.800. we are unable to process your tracking request. we are unable to process your tracking request.FedEx(R) 800.Go. we are unable to process your tracking request. Please correct it and retry.. Signature Proof of Delivery for FedEx Express shipments is only available for deliveries to the U. Please retry later.FedEx(R) 800. we are unable to process your tracking request.3339.463. No information for the following shipments has been received by our system yet.Go. The date you entered is invalid.FedEx(R) 800. Please retry later.Go. Please retry later. Please contact Customer Service at 1. Canada.FedEx(R) 800. Please retry later.FedEx(R) 800. Please try again or contact Customer Service at 1.800. we are unable to process your tracking request.800. Please contact Customer Service at 1. We are unable to process your proof of delivery request.3339.463.S. Please retry later.463.FedEx(R) 800. we are unable to process your tracking request. 9086 9090 9095 9100 10035 9085 Track Service Code 9055 9060 9065 9070 9075 9080 9081 9082 Message Sorry.Go.Appendix N Error Code Messages Track Service Code 8045 8050 8055 Message We are unable to process your proof of delivery request.FedEx(R) 800.800.3339.FedEx(R) 800.3339. or contact Customer Service at 1.3339.FedEx(R) 800. Please retry later.463.463.800.Go.3339. Sorry. 8060 8065 8070 8075 8080 8085 8095 9035 9040 9041 9045 9050 FedEx Web Services.3339. Sorry. We are unable to process your proof of delivery request.463.Go.463. or contact Customer Service at 1.800. No information for the following shipments has been received by our system yet. or contact Customer Service at 1. Please retry later. Please retry later.463.800. We are unable to process your proof of delivery request.3339.800. We are unable to process your proof of delivery request.Go.FedEx(R) 800.3339. Please retry later. Sorry. We are unable to process your proof of delivery request.Go.800.3339. Please retry later. we are unable to process your tracking request. Please contact Customer Service at 1.FedEx(R) 800. Sorry. Sorry.FedEx(R) 800.463. we are unable to process your tracking request. Please enter a ship date. or contact Customer Service at 1.800. No information for the following shipments has been received by our system yet.463. Please retry later. Developer Guide 361 .FedEx(R) 800.Go.FedEx(R) 800.463.3339.Go.FedEx(R) 800.463.Go.Go.FedEx(R) 800. Please contact Customer Service at 1.FedEx(R) 800.800.3339.Go. we are unable to process your tracking request. Sorry.800.800.FedEx(R) 800.800. Sorry.800.800. Please correct it and retry.800. we are unable to process your tracking request.3339. We are unable to process your proof of delivery request. Please call your local FedEx Customer Service number for more information. we are unable to process your tracking request.3339. Please retry later.Go. or contact Customer Service at 1.800. Sorry.Go. Please retry later.FedEx(R) 800.463.3339.3339.Go.Go. or contact Customer Service at 1. Please retry later.463.Go. Please retry later. or contact Customer Service at 1. or contact Customer Service at 1.3339.800. Sorry.

Please retry later.3339.3339. Please retry later. We are unable to process your proof of delivery request. We are unable to process your proof of delivery request.3339. We are unable to process your request.800.3339. or contact Customer Service at 1. We are unable to process your proof of delivery request.Go.800. Developer Guide 362 . We are unable to process your request. or contact Customer Service at 1. We are unable to process your request.Go. We are unable to process your request.463. Please retry later. We are unable to process your proof of delivery request.800. We are unable to process your proof of delivery request.FedEx(R) 800.Go. We are unable to process your request. or contact Customer Service at 1.FedEx(R) 800. Please retry later. Please retry later.463.Go. We are unable to process your proof of delivery request.FedEx(R) 800. Please retry later.Go. Please retry later.FedEx(R) 800. or contact Customer Service at 1.3339.FedEx(R) 800. Please retry later. Please retry later.Go.463.Appendix N Error Code Messages Track Service Code 10036 10037 10038 10040 10041 10042 10045 10046 10047 10048 10049 10050 10051 10052 Message We are unable to process your proof of delivery request. Please retry later. Please retry later. We are unable to process your request.800. We are unable to process your request. Please retry later.463.800. or contact Customer Service at 1.Go. We are unable to process your request. We are unable to process your request. or contact Customer Service at 1.800.3339. Please retry later.FedEx(R) 800. Track Service Code 10053 10054 11035 11036 11037 11040 11041 11042 11045 11046 11047 11048 11049 11050 11051 11052 11053 11054 11060 11065 11070 11075 Message We are unable to process your proof of delivery request.3339.800.3339.800. We are unable to process your proof of delivery request. Please retry later. Please retry later.463. or contact Customer Service at 1. We are unable to process your request. We are unable to process your request.FedEx(R) 800. Please retry later.Go. We are unable to process your request.FedEx(R) 800. Please retry later. or contact Customer Service at 1.463. We are unable to process your request. We are unable to process your request.800.Go. We are unable to process your request.800.463. Please retry later. Please retry later.Go. We are unable to process your request. or contact Customer Service at 1. We are unable to process your proof of delivery request.FedEx(R) 800. Please retry later. or contact Customer Service at 1. Please retry later. Please retry later. or contact Customer Service at 1. or contact Customer Service at 1. Please retry later. Please retry later. Please retry later. Please retry later.3339.800.800. We are unable to process your request. We are unable to process your request. We are unable to process your proof of delivery request. Please retry later.FedEx(R) 800. Please retry later. or contact Customer Service at 1. We are unable to process your proof of delivery request.Go. FedEx Web Services. or contact Customer Service at 1. Please retry later.FedEx(R) 800.3339.463. We are unable to process your proof of delivery request.Go.3339.3339. Please retry later. Please retry later.Go. We are unable to process your proof of delivery request.463. Please retry later.FedEx(R) 800. or contact Customer Service at 1. We are unable to process your proof of delivery request.463.Go.463. Please retry later. Please retry later.800. Please retry later.463.3339. We are unable to process your request. We are unable to process your request.463.800.800.463.800.FedEx(R) 800. or contact Customer Service at 1.Go.3339.FedEx(R) 800.3339.463. We are unable to process your proof of delivery request.Go.FedEx(R) 800.3339.463. Please retry later.FedEx(R) 800.

Go.800.Go.800. Please retry later. 500158 500143 500144 500142 Track Service Code 30015 30020 30025 30030 30035 30040 500139 500140 500141 Message We are unable to process your request. Developer Guide 363 .3339.800. Sorry.Go.463. We are unable to process your request. Please contact Customer Service at 1. Sorry.3339.3339.463. Please enter the reference numbers you want to track. The requested tracking updates are not available for this tracking number. we are unable to process your tracking request. or contact Customer Service at 1.FedEx(R) 800.800. We are unable to process your request.463. Please correct it and try again.3339. Invalid tracking numbers. Invalid Group or Number fields in the request. No information for the following shipments has been received by our system yet.463. Exception while obtaining a remote context to the Customer Fusion EJB. Invalid tracking numbers. 500173 500175 500172 No information for the following shipments has been received by our system yet. Please contact Customer Service at 1.3339.3339. Exception while parsing the response Customer Fusion response. No information for the following shipments has been received by our system yet. General exception while executing a Customer Fusion method. Please try again or contact Customer Service at 1. FedEx Web Services.463.FedEx(R) 800.463. or contact Customer Service at 1. we are unable to process your tracking request. Please retry later. We are unable to process your proof of delivery request.800. Exception while setting the holder for the request. we are unable to process your tracking request. Please retry later. Please try again or contact Customer Service at 1.800.Go.Go. Please retry later. Customer Fusion returned errors in their response.FedEx(R) 800.3339.FedEx(R) 800.3339. Invalid carrier type. We are unable to process your proof of delivery request. or contact Customer Service at 1.463. Unable to retrieve the WSDL.3339. Please retry later. Remote exception while executing a Customer Fusion method.Go. One or more of the e-mail addresses you entered is invalid. We are unable to process your proof of delivery request.FedEx(R) 800.FedEx(R) 800. Please retry later.Go. Exception while parsing the schema to obtain a version. Please try again or contact Customer Service at 1. Please check the following numbers and resubmit. Sorry. or contact Customer Service at 1. Please try again or contact Customer Service at 1.463.FedEx(R) 800.3339.Go.FedEx(R) 800.463. The Account Inquiry did not pass XML validation.800. No information for the following shipments has been received by our system yet. We are unable to process your request.FedEx(R) 800. 500170 Exception while obtaining the version from the request schema. We are unable to process your request.Go.FedEx(R) 800.Go. Please check the carrier type and resubmit. Please check the tracking numbers and resubmit.Appendix N Error Code Messages Track Service Code 11080 11110 11502 12013 12014 12017 13001 13002 13003 13004 13005 13006 13007 13020 13021 13022 13023 13024 13025 13030 30005 30010 Message We are unable to process your request. Sorry.463. we are unable to process your tracking request.Go.3339. Please retry later. Please retry later. Please try again or contact Customer Service at 1.FedEx(R) 800.3339.800.463.800.800. Exception while parsing the Customer Fusion response. No information for the following shipments has been received by our system yet. Please retry later. Please retry later.463. Exception while obtaining a remote connection to the Customer Fusion EJB. No information for the following shipments has been received by our system yet. The Header did not pass XML validation.FedEx(R) 800. or contact Customer Service at 1. Please try again or contact Customer Service at 1.3339.Go.Go.800.800.463.800. Please retry later.FedEx(R) 800.

Invalid Ship Date. Future Ship Date. Invalid tracking numbers. Duplicate Tracking Number. Invalid Request Type. Recipient Mail Country Code Required.Appendix N Error Code Messages Track Service Code 500180 500185 500190 500195 500200 500205 500210 Message Please enter the reference numbers you want to track. Developer Guide 364 . Invalid Language Code. No SPOD Factory found. SPOD CORBA Exception. Recipient Invalid Country Code. Invalid Tracking Number. Ship Date is Old ( > 18 months ). Outside SPOD Delivery Area. shipper Phone Number Invalid. EDR Error. SPOD Error Messages The following error messages apply to SPOD. Recipient Fax Number Required. Recipient Mail Postal Code Required. No Signature Returned. Please check the following numbers and resubmit. shipper Name Required. shipper Phone Number Length Invalid. Please enter the reference numbers you want to track. 5534 5536 5538 5540 5542 5544 5546 5548 5550 5552 5556 5558 5600 5602 5604 FedEx Web Services. Recipient Name Required. Signature Proof Of Delivery (SPOD) Code 5520 5522 5524 5526 5527 5528 5530 5532 Message shipper Phone Number Required. Recipient Mail City Required. Invalid tracking numbers. Fax Mail Recipient Invalid Country Code. Recipient Mailing Address Required. Ground Track Failed. SPOD Invalid Domain. Invalid Destination Postal Code. Please check the following numbers and resubmit. Please check the following numbers and resubmit. Signature Proof Of Delivery (SPOD) Code 5501 5502 5504 5506 5508 5510 5512 5513 5514 5516 5518 Message Fax Queued. Tracking Number not Found. Recipient Fax Number Invalid. Invalid tracking numbers. Ship Date Required. Invalid Letter Format. Recipient Phone Number Invalid. Recipient Mail State Required. Fax Number Invalid Length. Please enter the reference numbers you want to track.

Specified address is ambiguous – not enough information to locate. Cannot search for Saturday Service and Ground. Developer Guide 365 . -8 -9 -10 -11 -26 -27 -28 -29 -30 -31 -32 -33 Applies to Locations Request? Y -37 -2 -3 -4 -5 -6 Origin address not valid. Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Locator Service Code Message Applies to Locations Request? Applies to Driving Directions Request? Locator Service Error Messages The following error messages apply to the FedEx LocatorReply: Locator Service Code Message FedEx Web Services. Specified language not supported at this time. XML failed to validate against schema. Specified country not supported at this time. Digital Image. Cannot search for Hold At Location and Ground. Application identifier not valid. must be between 0 and 25. Phone number lookup failed – phone number not valid. Number of locations to return <{0}> invalid. Destination address not valid. Cannot search for Hold At Location and Self-Service. Interface to mapping provider not available.Appendix N Error Code Messages Signature Proof Of Delivery (SPOD) Code 5606 5608 5610 5611 5612 5650 5652 5654 5656 5660 Message SPOD Exception. must be between 0 and 23. Y Applies to Driving Directions Request? -34 -35 -36 -1 Address not valid. Country and language combination is invalid. Cannot search for Self-Service and Ground. Application identifier not valid for XML legacy API. Phone number lookup failed – interface to Targus not available. No locations found. Ground SPOD Timeout Error. Ground SPOD Connect Error. Cannot search for Dangerous Goods and Ground. Ground SPOD Read Error. Ground SPOD Write Error. ARM Stop Error (Internal use only). Ground Track Error. Application identifier not provided. No Ground Image Returned. must be between 0 and 59. Y Y Y Y -38 Y Y Y -39 Last dropoff minute <{0}> invalid. Cannot search for Dangerous Goods and Self-Service. Y Y Last dropoff hour <{0}> invalid. Ground Returns Entire Page.

Please see Locator API javadocs for valid values. specified <{0}>. Please see Locator API javadocs for valid values. Search radius must be greater than 0 and not exceed 100 miles/160 kilometers. Y Y Y Y Y -61 Y Y -62 Y Country Code was not supplied. Specified sort order was invalid. Specified unit of measure <{0}> is not supported at this time. Search criteria filtered out all facility types and will never return any locations. Phone number must have 10 digits – specified <{0}>. Y Y Y -55 Applies to Driving Directions Request? Locator Service Code Message Applies to Locations Request? Y Applies to Driving Directions Request? -40 -41 -42 -43 -44 -45 Service type selection <{0}> invalid. Destination address cannot be null. Invalid dropoff time <{0}>. Y Canada postal code must be 6 character alphanumeric string. ZIP code must be 5 or 9 digit numeric string. Origin address cannot be null. Y Y Ship Service Error Messages Y The following error messages apply to Ship Service: Ship Service Code 1000 1001 1003 1004 2000 Message General Failure Unexpected reply from service Information may have been defaulted to process this request. U. Specified destination address is ambiguous. Location identifier was not supplied. must be in HH:MM 24-hour format. -54 Client not authorized for phone number searches. specified <{0}>. Please see Locator API javadocs for valid values.Appendix N Error Code Messages Locator Service Code Message Applies to Locations Request? Y Y Y Y -56 Y -57 Y -60 -46 -47 -48 -49 -50 -51 -52 -53 Phone number be numeric – specified <{0}>. must be between 0 and {1}. not customer-entered. Developer Guide 366 . The address attribute on LocationsRequest cannot be null. Cannot specify a phone number with any portion of a physical address at the same time. The searchCriteria attribute on LocationsRequest cannot be null. Note: This code is used if the total transaction volume for phone number lookups exceeds the amount budgeted. Information may have been defaulted to process this request.S. Destination address should be client-controlled. Y You may not use a phone number for the origin or destination of a driving directions request. Please see Locator API javadocs for valid values. Please contact support if you believe this to be in error. Start Index <{0}> invalid. Invalid streetLine 1 FedEx Web Services.

Customs Value is required for Intl shipments Broker Select Option not allowed with this service type NO_SIGNATURE_REQUIRED not allowed with COD Invalid Package Detail Requested Package Summary cannot be populated Inconsistent weight and dimension units.Appendix N Error Code Messages Ship Service Code 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 Message Invalid countryCode An Address is required for a Party A Contact is required for a Party. PRINT_RETURN_LABEL is not available with FUTURE_DAY_SHIPMENT Invalid ShippingChargesPayment cashAmount Bill Recipient or Bill Third Party invalid for this service. The payor's countryCode is invalid. Commodity Description is required Commodity country of manufacture is required Commodity units of quantity is required FedEx Web Services. please use English or Metric Incomplete commodity description {COMMODITY_INDEX} Invalid loadData() parameters loadData failed to install Country. Packaging Type is invalid for Service Type. The payor's account number is invalid. The masterTrackingId is invalid Weight must be expressed in pound units (LB) for Domestic Express Shipments 2025 2026 2027 2028 2029 2030 2031 2032 2033 2034 2035 2036 2037 2038 2039 2040 2041 2200 2201 2202 2203 2204 Ship Service Code 2024 Message Dimensions of package {PACKAGE_INDEX} must be expressed in inches (IN) for Domestic Express Shipments Package Count exceeds the maximum allowed. Signature option not allowed with Intra CA 1 Day Freight Broker country should be the same as Recipient country.dat. All Currency Types in the Requested Shipment must match. Please see log for details. Package weight exceeds maximum for requested service/packaging Package weight is less than the minimum for requested service/packaging Duties payment type is not valid for international. Developer Guide 367 . non-intra-Canada non-document shipment Duties payment type is not compatible with destination country Destination country is not Thermal Air WayBill enabled Destination country code is invalid Shipper/origin country is not Thermal Air WayBill enabled Origin/shipper country code is invalid Shipments to Syria are not allowed from the specified origin country Intra-country (domestic) service not supported for that origin/destination country IntraCanada shipments must have Canadian dollars as preferred currency Package {PACKAGE_INDEX} carriage value exceeds maximum declared value for intraCanada shipping IntraCanada shipments must have Canadian dollars as carriage value currency Account number missing from the Client Detail Meter number missing from the Client Detail Invalid package count or invalid package sequence number. Missing or Invalid Shipment purpose for Commercial Invoice Number of Commodities exceeds min or max limit.

for return shipments Only bill shipper or bill third party allowed with return shipments COD not allowed with return shipments Alcohol not allowed with return shipments Evening delivery not allowed with return shipments Appointment delivery not allowed with return shipments Insured value can not be greater than 100 for ground return shipments Only 2D Common label allowed with ground return shipments Ship Service Code 2228 2229 2230 2231 2232 2233 2234 2235 2236 2237 2238 2239 2240 2241 2242 2243 2244 2245 2246 2247 2248 2249 2250 Message Insight shipment fields are not allowed with ground return shipments Insured value can not be greater than $1000 for express return shipments Alternate shipper not allowed with return shipments DG or Hazmat not allowed with return shipments Invalid RMA number Invalid or missing notification recipient type Invalid or missing notification recipient e-mail format E-mail address can not exceed 120 characters Invalid or missing E-mail address.Appendix N Error Code Messages Ship Service Code 2205 2206 2207 2208 2209 2210 2211 2212 2213 2214 2215 2216 2217 2218 2219 2220 2221 2222 2223 2224 2225 2226 2227 Message Commodity units is required Commodity unit price is required Commercial Invoice not allowed for origin destination The FTR Exemption or AES Citation you provided is not valid for SED Inactive customer account Insured value exceeds limit for the selected service in package {PACKAGE_INDEX} Insured value exceeds limit for the selected service in package {PACKAGE_INDEX} Insured value exceeds limit for the selected service in package {PACKAGE_INDEX} Insured value exceeds limit for the selected service in package {PACKAGE_INDEX} Insured value exceeds limit for the selected service in package {PACKAGE_INDEX} Insured value exceeds limit for the selected service in package {PACKAGE_INDEX} Invalid Insured value currency Hazmat not allowed with selected service return type not supported Origin country code must be U.S. for return shipments Destination country code must be U. Developer Guide 368 . Party may not get notified. Invalid or Missing language code for notification.S. defaulting to English Tracking number required for Deleting a shipment Tracking number not in database Label Format type can not be empty Label Image type can not be empty Ground Shipping is not authorized for this User Shipments for Home Delivery Service must be designated as Residential Delivery also Sequence number of the package can not be zero for MPS packages COD can not be specified at package level for Express Shipments COD can not be specified at Shipment level for Ground Shipments Dangerous Goods can not be specified at package level for Express Shipments Dangerous Goods can not be specified at Shipment level for Ground Shipments TIN Number can not exceed 18 characters Currency of insured value defaulted to the currency of origin country FedEx Web Services.

COD add transportation charge is not allowed for supplied Origin and Destination Master information not allowed for first package in MPS Payor country code must match either Origin or Destination country code Invalid Shipping Charges Payment Type for Payor country code Invalid Duties Payment Type for Payor country code Weight and dimension values are less than service minimums Invalid booking confirmation number Invalid shipper load and count Commodity line item row is not populated No more than two elements of the PriorityAlertDetail contents array will be used Weight exceeds max limit for country specified.Appendix N Error Code Messages Ship Service Code 2251 2252 2253 2254 2255 2271 2272 2273 2274 2275 2276 2277 2278 2279 2300 2301 2400 2401 2402 2403 2404 2405 2406 Message Insured Value can not exceed customs value Declared value exceeds amount allowed for this country. Package height exceeds the max height for this service/packaging combination SpecialServiceTypes is required when PackageSpecialServicesRequested is present. Invalid SpecialServiceType in package {PACKAGE_INDEX} SpecialServiceTypes is required when ShipmentSpecialServicesRequested is present. 2424 CodDetail required when Special Service Type is COD 2425 DangerousGoodsDetail required when Special Service Type is DANGEROUS_GOODS 2426 DryIceWeight required when Special Service Type is DRY_ICE 2427 E-mailNotificationDetail required when Special Service Type is EMAIL_NOTIFICATION 2428 Invalid tracking number clientDetail is required dangerousGoodsAccessibilityType is required Invalid dangerousGoodsAccessibilityType hazMatCertificateData is required 2423 2408 2409 2410 2411 2412 2413 2414 2415 2416 2417 2418 2419 2421 2422 Ship Service Code 2407 Message HoldAtLocationDetail required when Special Service Type is HOLD_AT_LOCATION or HOLD_AT_LOCATION with SATURDAY_DELIVERY HomeDeliveryPremiumDetail required when Special Service Type is HOME_DELIVERY_PREMIUM ReturnShipmentDetail required when Special Service Type is RETURN_SHIPMENT SignatureOptionDetail required when Special Service Type is SIGNATURE_OPTION Invalid value for Signature Service MPS is not allowed for NON-COD shipment Invalid addTransportationCharges Invalid CodCollectionType codRecipient must be supplied when Special Service Type is COD codReferenceIndicator is invalid. companyName OR personName is required phoneNumber is required Invalid CodCollectionType Phone number must be valid Invalid customerReferenceType for customer reference {CUSTOMER_REFERENCE_INDEX} in requestedPackage {PACKAGE_INDEX} customerReference value length must not exceed 40 characters for customer reference {CUSTOMER_REFERENCE_INDEX} in requestedPackage {PACKAGE_INDEX} FedEx Web Services. Developer Guide 369 . Multiple Country of Manufacture not allowed for Commodity {COMMODITY_INDEX} Minimum dimensions not met for service type.

Invalid preferredCurrency Invalid dropoffType shippingChargesPayment is required totalWeight is required shipTimestamp is invalid recipient is required shipper is required Dry Ice not allowed with Ground service.S. shipments Destination country does not accept international document shipments Destination country does not accept international non-document shipments Ship Service Code 2452 2453 2454 2455 2456 2457 2458 2459 2460 2461 2462 2463 2464 2465 2466 2467 2468 2469 2470 2471 2472 2473 2474 Message International document type is required for non-domestic-U.S.Appendix N Error Code Messages Ship Service Code 2429 2430 2431 2432 2433 2434 2435 2436 2437 2438 2439 2440 2441 2442 2443 2444 2445 2446 2447 2448 2449 2450 2451 Message Invalid units for dimensions length. shipment Invalid Localization languageCode Invalid currencyType Invalid amount Payor is required requestedShipment is required weight is required weight must be greater than 0 Invalid weight units. use Haz Mat instead Invalid State Or Province Code Invalid city FedEx Web Services. width. Developer Guide 370 . labelSpecification is required Invalid packaging type The number of RequestedPackages in the RequestedShipment must be equal to 1 Invalid service type. and height must be greater than 0 streetLines[1] is required for HoldAtLocationDetail Invalid phoneNumber for HoldAtLocationDetail City is required for HoldAtLocationDetail shippingChargesPaymentType must be shipper for COD COD not allowed for service type Package girth exceeds the max girth for this service/packaging combination Package length exceeds the max length for this service/packaging combination Package width exceeds the max width for this service/packaging combination Package girth is less than the min girth for this service/packaging combination Package length is less than the min length for this service/packaging combination Package width is less than the min width for this service/packaging combination Invalid statementData for the exportDetail B13A Filing Option data are inconsistent B13A Filing Option is missing or invalid Export permit number is invalid Hold At Location not allowed with this service Signature on File is required for export shipments Export detail data are missing from this shipment International detail information is required for non-domestic-U.

No INSIDE_PICKUP with service type. Developer Guide 371 . Packaging Type changed to YOUR_PACKAGING for EXPRESS_SAVER service No INSIDE_DELIVERY with service type. Weight value cannot be < 1 This shipment was designated as Residential Delivery but qualifies for FedEx Home Delivery. 2503 2504 2505 2506 2507 2508 2516 2517 2519 2520 2521 2522 2523 2524 2525 2526 2528 Ship Service Code 2498 2499 2500 2501 2502 Message Recipient/Third party account validation failed. ShippingChargesPayment Payor AccountNumber should match the shipper account number Total Insured value exceeds customs value Duties Payor Account Number does not match Shipper Account Number Importer Account Number does not match Shipper Account Number shipper is the Importer of Record Broker information cannot be populated for Broker Inclusive shipment Duties Payor Account Number is required with THIRD_PARTY as payment type Recipient has been defaulted to the Importer of Record Importer has been defaulted to the Third Party Invalid Importer Data FedEx Web Services. Invalid Tracking Id Type for Package {PACKAGE_INDEX} Invalid Master Tracking Id Type Invalid Tracking Id Type Shipper Account Number cannot be different from ClientDetail AccountNumber When payment Type is shipper. Recipient/Third party account not authorized for ground billing Signature option requested is not valid for this service type.Appendix N Error Code Messages Ship Service Code 2475 2476 2477 2478 2479 2480 2481 2482 2483 2484 2485 2486 2487 2488 2489 2490 2491 2492 2493 2494 2495 2496 2497 Message Invalid accountNumber Invalid meterNumber Invalid collectionAmount Invalid country code for HoldAtLocationDetail Invalid streetLine[1] for HoldAtLocationDetail Invalid stateOrProvinceCode for HoldAtLocationDetail signatureOptionType specified is invalid Specified Signature Option is invalid for Express Freight Service signatureReleaseNumber is required for signature option NO_SIGNATURE_REQUIRED Signature Option Type has been changed to SERVICE_DEFAULT Signature Option Type has been changed to DIRECT Signature Option Type has been changed to ADULT Dimensions are required for Express Freight Services Invalid ShipmentSpecialServiceType Invalid Home Delivery Premium Type Home Delivery Premium Detail Date must be supplied when requesting DATE_CERTAIN delivery Invalid Phone Number for Home Delivery Premium Detail Piece Count Verification Box Count must be greater than 0 Piece Count Verification Box Count is invalid with this Service Type Package dry ice weight cannot be greater than package weight. Please mark this shipment with the service 'FedEx Home Delivery' and re-ship Signature option has been changed to INDIRECT Invalid Smart post special service type "USPS_DELIVERY_CONFIRMATION" was added to the smart post special services.

Service Factory exception received in Ship. Dangerous Goods special service type is required with the dangerous goods hazardous commodity option type Invalid number of commodities in hazardous commodity content Invalid hazmat commodity emergency phone number Quantity is required for hazardous commodity content Invalid hazardous commodity quantity amount Invalid hazardous commodity quantity units Packaging is required for hazardous commodity content Invalid hazardous commodity packaging count Invalid hazardous commodity packaging units Package {PACKAGE_INDEX} . Ship Service Code 2998 2999 3000 3001 3002 3003 3004 3005 3006 3007 3008 3009 3010 3011 3012 3013 3014 3015 3016 3017 3018 3019 3020 Message General Failure Document content type is invalid Invalid Shipper city Invalid Shipper Country Code Invalid Shipper streetLine 1 Invalid Shipper state Or Province Code Shipper Company Name OR Person Name is required Shipper Phone Number is required Invalid paymentType Shipper Person Name must be at least 2 characters Invalid labelImageType Invalid labelStockType Invalid labelPrintingOrientation Shipper Company Name must be at least 2 characters Shipper Phone Number is invalid Recipient Company Name OR Person Name is required Recipient Phone Number is required Invalid Recipient city Recipient Company Name must be at least 2 characters Invalid Recipient Country Code Invalid Recipient StreetLine 1 Recipient Person Name must be at least 2 characters Recipient Phone Number is invalid FedEx Web Services.processShipment:: Exception in Ship.doValidateProcessShipment:: Exception in ValidateShipment.validateShipment:: Exception in ValidateDeleteShipment. Developer Guide 372 .init Exception in Ship. The shipment has been deleted.doValidateShipment:: Child piece cannot continue processing.doValidateDeleteShipment:: Exception in ValidateProcessShipment.Dangerous goods hazardous commodity option type is invalid or missing.Appendix N Error Code Messages Ship Service Code 2529 2530 2531 2532 2700 2701 2702 2703 2704 2705 2706 2707 2708 2709 2710 2711 2712 2713 2714 2715 2716 2717 Message GAA form could not be generated GAA instructions could not be generated Package insured value can not exceed Total insured value Hold at Location country must match Recipient country.deleteShipment:: Exception in Ship.

Developer Guide 373 .O. Box zip Postal code or routing code is required Postal/Routing code and country do not match The length of the postal code exceeds the limit of 16 characters The length of the state or province exceeds the limit of 3 characters Invalid Shipper Postal Code Format Shipper Postal Code not Served Shipper Postal-State Mismatch Shipper Postal-City Mismatch Shipper Country not served Shipper Country code is required and must not exceed the limit of 2 characters Invalid Shipper postal code/routing code input Ship Service Code 3044 3045 3046 3047 3048 3049 3050 3051 3052 3053 3054 3055 3056 3057 3058 3059 3060 3061 3062 3063 3064 3065 3066 Message Shipper zip is a P.Not allowed Shipper Postal code or routing code is required Shipper Postal/Routing code and country do not match The length of the Shipper postal code exceeds the limit of 16 characters The length of the Shipper state or province exceeds the limit of 3 characters Recipient Postal Code not found Invalid Recipient Postal Code Format Recipient Postal Code not Served Recipient Postal-State Mismatch Recipient Postal-City Mismatch Recipient Country not served Recipient Country code is required and must not exceed the limit of 2 characters Invalid Recipient postal code/routing code input Recipient zip is a P. Box .O. General Failure Postal Code not found Shipper Postal Code not found Invalid Postal Code Format Postal Code not Served Postal-State Mismatch Postal-City Mismatch Country not served Country code is required and must not exceed the limit of 2 characters Invalid postal code/routing code input P.Not allowed Hold at Location Postal-State Mismatch Hold at Location Postal-City Mismatch FedEx Web Services.O.O.Not allowed Recipient Postal code or routing code is required Recipient Postal/Routing code and country do not match The length of the Recipient postal code exceeds the limit of 16 characters The length of the Recipient state or province exceeds the limit of 3 character Hold at Location Postal Code not found Invalid Hold at Location Postal Code Format Hold at Location zip is a P. Box . Box .Appendix N Error Code Messages Ship Service Code 3021 3022 3023 3024 3025 3026 3027 3028 3029 3030 3031 3032 3033 3034 3035 3036 3037 3038 3039 3040 3041 3042 3043 Message Recipient State Code is missing.

Origin .Phone Number is invalid Origin .Invalid State Or Province Code Origin .Invalid countryCode Origin .Invalid postal code/routing code input FedEx Web Services. Developer Guide 374 .Postal Code not Served Origin .Person Name must be at least 2 characters Origin .Company Name must be at least 2 characters Origin . Destination Control Statement type is not valid.Phone Number is required Origin . Please try later Location-Zip mismatch Shipper Location-Zip mismatch Recipient Location-Zip mismatch Hold-at-Location Location-Zip mismatch Postal-Country mismatch Shipper Postal-Country mismatch Recipient Postal-Country mismatch Hold-at-Location Postal-Country mismatch Postal Code not found Shipper Postal Code not found Ship Service Code 3090 3091 3092 3093 3094 3366 3367 3368 3369 3370 3371 3372 3373 3374 3375 3376 3377 3378 3379 3380 3381 3382 3383 Message Postal Code not found Hold-at-Location Postal Code not found Destination Control Statement type not allowed for selected service.Postal-State Mismatch Origin .O.Not allowed Hold at Location Postal code or routing code is required Hold at Location Postal/Routing code and country do not match The length of the Hold at Location postal code exceeds the limit of 16 characters The length of the Hold at Location state or province exceeds the limit of 3 character Location Not Found Shipper Location Not Found Recipient Location Not Found Hold at Location Address .Company Name OR Person Name is required Origin .Invalid Postal Code Format Origin .Invalid streetLine 1 Origin . The provided FTR Exemption or AES Citation is invalid.Country code is required and must not exceed the limit of 2 characters Origin .Appendix N Error Code Messages Ship Service Code 3067 3068 3069 3070 3071 3072 3073 3074 3075 3076 3077 3078 3079 3080 3081 3082 3083 3084 3085 3086 3087 3088 3089 Message Hold at Location Country not served Hold at Location Country code is required and must not exceed the limit of 2 characters Invalid Hold at Location postal code/routing code input Hold at Location zip is a P. Box .Invalid city Origin . Origin country code must be the same as shipper Country Code.Country not served Origin .Postal Code not found Origin .Location Not Found Unable to process requested shipment at this time.Postal-City Mismatch Origin .

Postal-City Mismatch International Broker .Invalid city International Importer of Record .The length of the state or province exceeds the limit of 3 characters Origin . Developer Guide 375 .Postal Code not Served International Importer of Record .O.Phone Number is required International Importer of Record .Country code is required and must not exceed the limit of 2 characters International Importer of Record .Phone Number is invalid International Importer of Record .The length of the postal code exceeds the limit of 16 characters International Broker .Invalid Company Name International Importer of Record .Invalid postal code/routing code input FedEx Web Services.The length of the postal code exceeds the limit of 16 characters Origin .Invalid streetLine 1 International Importer of Record .Postal/Routing code and country do not match International Broker .Invalid countryCode International Importer of Record .Person Name must be at least 2 characters International Importer of Record .Appendix N Error Code Messages Ship Service Code 3384 3385 3386 3387 3388 3389 3390 3391 3392 3393 3394 3395 3396 3397 3398 3399 3400 3401 3402 3403 3404 3405 3406 Message Origin .Phone Number is required International Broker . Box zip Origin Postal code or routing code is required Origin .Country code is required and must not exceed the limit of 2 characters International Broker .Postal Code not found International Importer of Record .Invalid Broker Company Name International Broker .Invalid State Or Province Code International Importer of Record .Invalid Postal Code Format International Broker .Invalid postal code/routing code input Ship Service Code 3407 3408 3409 3410 3411 3412 3413 3414 3415 3416 3417 3418 3419 3420 3421 3422 3423 3424 3425 3426 3427 3428 3429 Message International Broker .Invalid Postal Code Format International Importer of Record .Country not served International Importer of Record .Phone Number is invalid International Broker .Location Not Found International Broker .P.Postal Code not Served International Broker .Postal Code not found International Broker .Invalid State Or Province Code International Broker .P.Invalid streetLine 1 International Broker .Postal-State Mismatch International Importer of Record .Invalid countryCode International Broker .Postal code or routing code is required International Broker .Postal-City Mismatch International Importer of Record .Location Not Found International Importer of Record . Box zip International Broker .Country not served International Broker .Invalid city International Broker .Postal-State Mismatch International Broker .Postal/Routing code and country do not match Origin .Invalid Person Name International Broker .O.Company Name must be at least 2 characters International Importer of Record .The length of the state or province exceeds the limit of 3 characters International Broker .Invalid streetLine 1 International Broker .

Postal Code not found Hold at Location in Special Services Requested .Phone Number is invalid Printed Label of Origin .Postal Code not found Printed Label of Origin .Person Name must be at least 2 characters Printed Label of Origin .Phone Number is required Printed Label of Origin .Invalid city Hold at Location in Special Services Requested .P.Postal code or routing code is required International Importer of Record .Invalid streetLine 1 Printed Label of Origin .Country code is required and must not exceed the limit of 2 characters 3465 3466 3467 3468 3469 3470 3471 3472 3473 3464 Ship Service Code 3452 3453 3454 3455 3456 3457 3458 3459 3460 3461 3462 3463 Message Printed Label of Origin .Postal-City Mismatch Hold at Location in Special Services Requested .Invalid streetLine 1 Hold at Location in Special Services Requested .Invalid city Printed Label of Origin .Invalid Postal Code Format Hold at Location in Special Services Requested .Appendix N Error Code Messages Ship Service Code 3430 3431 3432 3433 3434 3435 3436 3437 3438 3439 3440 3441 3442 3443 3444 3445 3446 3447 3448 3449 3450 3451 Message International Importer of Record .Postal Code not Served Hold at Location in Special Services Requested .Postal-State Mismatch Hold at Location in Special Services Requested .Location Not Found Hold at Location in Special Services Requested .O.Invalid State Or Province Code Printed Label of Origin .Invalid postal code/routing code input Printed Label of Origin .Country not served Printed Label of Origin .Invalid countryCode Hold at Location in Special Services Requested .Phone Number is required Hold at Location in Special Services Requested .The length of the postal code exceeds the limit of 16 characters International Importer of Record .Invalid streetLine 1 Hold at Location in Special Services Requested .Location Not Found Printed Label of Origin .Phone Number is invalid Hold at Location in Special Services Requested .Company Name must be at least 2 characters Printed Label of Origin .Invalid streetLine 1 Printed Label of Origin . Box zip Printed Label of Origin .Postal Code not Served Printed Label of Origin .Postal-City Mismatch Printed Label of Origin .Postal/Routing code and country do not match International Importer of Record .The length of the postal code exceeds the limit of 16 characters Printed Label of Origin .Postal/Routing code and country do not match Printed Label of Origin .Country not served FedEx Web Services. Box zip International Importer of Record .O.The length of the state or province exceeds the limit of 3 characters Printed Label of Origin .Invalid State Or Province Code Hold at Location in Special Services Requested .Invalid countryCode Printed Label of Origin .Person Name must be at least 2 characters Hold at Location in Special Services Requested .P.Postal code or routing code is required Printed Label of Origin .Postal-State Mismatch Printed Label of Origin . Developer Guide 376 .The length of the state or province exceeds the limit of 3 characters International Importer of Record .Invalid Postal Code Format Printed Label of Origin .Company Name must be at least 2 characters Hold at Location in Special Services Requested .

Appendix N Error Code Messages Ship Service Code 3474 3475 3476 3477 3478 3479 3480 3481 3482 3483 3484 3485 3486 3487 3488 3489 3490 3491 3492 3493 Message Hold at Location in Special Services Requested .The length of the state or province exceeds the limit of 3 characters Hold at Location in Special Services Requested .Invalid streetLine 1 COD Recipient in Special Services Requested .Invalid postal code/routing code input Hold at Location in Special Services Requested .Phone Number is required for Package {PACKAGE_INDEX} COD Recipient in Special Services Requested .Company Name must be at least 2 characters for Package {PACKAGE_INDEX} COD Recipient in Special Services Requested .Postal/Routing code and country do not match COD Recipient in Special Services Requested .Postal code or routing code is required Hold at Location in Special Services Requested .Postal-State Mismatch COD Recipient in Special Services Requested .Postal Code not found COD Recipient in Special Services Requested .Country not served COD Recipient in Special Services Requested .P.Person Name must be at least 2 characters COD Recipient in Special Services Requested .Phone Number is required COD Recipient in Special Services Requested .Invalid countryCode COD Recipient in Special Services Requested .Postal-City Mismatch COD Recipient in Special Services Requested .Invalid streetLine 1 COD Recipient in Special Services Requested .Person Name must be at least 2 characters for Package {PACKAGE_INDEX} FedEx Web Services.The length of the postal code exceeds the limit of 16 characters Hold at Location in Special Services Requested .The length of the postal code exceeds the limit of 16 characters COD Recipient in Special Services Requested .Postal/Routing code and country do not match Hold at Location in Special Services Requested .Company Name must be at least 2 characters COD Recipient in Special Services Requested .Postal Code not Served 3510 3508 3509 3504 3505 3506 3507 3498 3499 3500 3501 3502 3503 Ship Service Code 3494 3495 3496 3497 Message COD Recipient in Special Services Requested .O.P.Invalid city COD Recipient in Special Services Requested . Box zip COD Recipient in Special Services Requested . Developer Guide 377 .O.The length of the state or province exceeds the limit of 3 characters COD Recipient in Special Services Requested .Invalid State Or Province Code COD Recipient in Special Services Requested .Location Not Found COD Recipient in Special Services Requested .Invalid streetLine 1 for Package {PACKAGE_INDEX} COD Recipient in Special Services Requested .Location Not Found COD Recipient in Shipment Special Services Requested . Box zip Hold at Location in Special Services Requested .Invalid countryCode COD Recipient in Special Services Requested .Phone Number is invalid COD Recipient in Special Services Requested .Contact or Company name is required COD Recipient in Shipment Special Services Requested .Country code is required and must not exceed the limit of 2 characters Hold at Location in Special Services Requested .Invalid Postal Code Format COD Recipient in Special Services Requested .Invalid postal code/routing code input COD Recipient in Special Services Requested .Postal code or routing code is required COD Recipient in Special Services Requested .Country code is required and must not exceed the limit of 2 characters COD Recipient in Special Services Requested .

Box zip COD Recipient in Special Services Requested .The length of the postal code exceeds the limit of 16 characters COD Recipient in Special Services Requested .Country code is required and must not exceed the limit of 2 characters COD Recipient in Special Services Requested .Postal/Routing code and country do not match COD Recipient in Special Services Requested .P.Postal-State Mismatch COD Recipient in Special Services Requested .Invalid Postal Code Format COD Recipient in Special Services Requested .Location Not Found for Package# {PACKAGE_INDEX} Invalid credit card transaction detail data. Freight shipment role type invalid or missing. Developer Guide 378 . MPS is not allowed with authorized credit card shipments.Postal Code not found COD Recipient in Special Services Requested . Only U. domestic shipments are allowed with authorized credit card shipping.Phone Number is invalid for Package {PACKAGE_INDEX} COD Recipient in Special Services Requested . 3545 3601 3602 3603 3604 3605 3606 3900 3539 3540 3541 3542 3543 3544 3536 3537 3538 Ship Service Code 3533 3534 3535 Message Electronic Trade Documents are not available for domestic shipments Electronic Trade Documents request are not supported with future day shipments Customer documents cannot be requested for return. Account number is not valid for the role selected. Freight payment type is not valid for the role selected.O.Invalid State Or Province Code COD Recipient in Special Services Requested .Invalid postal code/routing code input COD Recipient in Special Services Requested . Freight shipment line item {FREIGHT_SHIPMENT_LINE_ITEM} -commodity description is required. Only FedEx generated documents can be returned Electronic Trade Document file type or name is invalid Number of Electronic Trade Documents attached exceed the maximum allowed Customer documents or request to generate shipping documents is required to process a shipment with Electronic Trade Document request Uploaded Electronic Trade Document Type is not valid Estimated duties and taxes are returned only for shipping charges payment type of shipper.S.Postal code or routing code is required COD Recipient in Special Services Requested . Electronic Trade Documents are not allowed with the special services selected ETD not allowed with document shipments with no commercial value Document {DOC_INDEX} size exceeds maximum allowed Customer provided CI is not allowed when the original FedEx generated shipping document request has a CI/PI Customer should attach at least one CI or PI or select option to create FedEx generated CI or PI to ship ETD At least one freight shipment line item is required.Postal Code not served COD Recipient in Special Services Requested .Postal-City Mismatch COD Recipient in Special Services Requested .The length of the state or province exceeds the limit of 3 characters COD Recipient in Special Services Requested .Appendix N Error Code Messages Ship Service Code 3511 3512 3513 3514 3515 3516 3517 3518 3519 3520 3521 3522 3523 3524 3525 3526 3527 3530 3531 3532 Message COD Recipient in Special Services Requested . Freight account payment type invalid or missing.Country not served COD Recipient in Special Services Requested .Invalid city COD Recipient in Special Services Requested . Invalid Recipient Customs Tax ID FedEx Web Services.

must contain a time between 08:00am and 06:00pm Total insured value for express tag should be between 0 and 50000 Invalid date format at ready date time Invalid date format at latest pickup date time Ready date. pickup date and the shipment date are not the same Invalid ready date time for commercial pickup For commercial pickup the ready date time should be before the business close time Ready date should be after the current date Ship Service Code 3942 3943 3944 3945 3946 3947 3948 3949 3950 3951 3952 3953 3954 3955 3956 3957 3958 3959 3960 3961 3962 3963 3964 Message Courier instructions field should not be more than 30 characters Business close time does not contain a time between 08:00am and 06:00pm The requested pickup date is not a business day The requested pickup date may not be more than 14 days from today Call tag may only be canceled by the shipper who originally requested it Unable to retrieve details: confirmation number not found Unable to cancel call tag. Developer Guide 379 . Invalid Customs Value Weight is required for commodity {COMMODITY_INDEX} Customs Value cannot be zero for commodity {COMMODITY_INDEX} Invalid description of contents for commodity {COMMODITY_INDEX} Quantity is required for commodity {COMMODITY_INDEX} Unit value is required for commodity {COMMODITY_INDEX} Unit of measurement required for commodity {COMMODITY_INDEX} Pickup date time is required Invalid ready date time.Appendix N Error Code Messages Ship Service Code 3901 3902 3903 3904 3905 3906 3907 3908 3909 3910 3911 3913 3914 3928 3929 3930 3931 3932 3938 3939 3940 3941 Message Invalid Tax ID Type Description not valid for documents with value Commodity customs value cannot be greater than zero if commodity description is Correspondence/No Commercial Value Commodity unit value cannot be greater than zero if commodity description is Correspondence/No Commercial Value A commercial invoice is not allowed if the country of manufacture is XX Electronic Commercial Invoice not allowed for non-dutiable document shipment. Difference between Ready Time and Business Close / Last Pickup Time is too small FedEx Web Services. it has been already canceled The Ground system indicated the call tag cannot be canceled Invalid time stamp Invalid special service option type at package {PACKAGE_INDEX} Confirmation number required to cancel a tag transaction Invalid payment type Past Cut Off Time Cannot schedule pickup beyond 1 working day Cannot schedule pickup request for previous day Customer reference number contains an invalid character Duplicate cancel request No dispatch found for this location Zip state mismatch Incomplete recipient data Dispatch already exists Package Count exceeds the maximum allowed.

FICE entry number is required.using default value of N FedEx Web Services. Invalid or blank FICE type. FICE license or permit number is required. Invalid Physical Packaging Invalid thermal printer Invalid label type Missing Label Type Invalid or missing label format type Thermal printer type supplied for plain paper request Ship Service Code 6006 6007 6008 6009 6010 6011 6012 6013 6014 6015 6016 6017 6018 6019 6020 6021 6022 6023 6024 6025 6026 6027 6028 Message Invalid payment type Invalid dangerous goods value Invalid weight unit Invalid Dim Units Invalid COD payment type Missing Product Code Can not find service description Missing Recipient country code Invalid recipient country code Missing origin country code Invalid carrier code Invalid Language indicator Graphic Entry Missing Graphic Info X Location Missing for Custom Label Entry Y Location Missing for Custom Label Entry Font Information Missing for Custom Text Entry Bar Code Height missing from Custom Bar Code Entry Thin Bar Width missing from Custom Bar Code Entry Bar Code Symbology Missing from Custom Bar Code Entry Invalid Stock Type Invalid DocTab path DocTabContent not present. FICE license or permit number expiration date is not required.Pickup Request Source is invalid Duplicate sequence or Missing sequence number in the package list Harmonized code is invalid. Document shipment is not allowed with FICE. FICE Foreign Trade Zone code is required. Invalid service type selected for FICE shipment.Pickup Request Type is invalid PickupDetail Request Source . Developer Guide 380 . FICE license or permit number expiration date is invalid. FICE license or permit number is not required. FICE entry number isn't required.Appendix N Error Code Messages Ship Service Code 3965 3966 3967 3970 3971 3975 3976 4000 4001 4002 4003 4004 4005 4006 4007 4008 4009 4010 6001 6002 6003 6004 6005 Message The payment details used to schedule the ground call tag is required for cancellation Destination address is not provided/ invalid Invalid Company Close Time PickupDetail Request Type . No doc tab will be produced LabelPrintingOrientationType not specified .

unexpected special character in request Unable to generate shipping documents Duplicate shipping document types are not allowed Invalid disposition type for {SHIPPING_DOCUMENT} Invalid grouping type for {SHIPPING_DOCUMENT} Invalid access reference for {SHIPPING_DOCUMENT} Label request is not supported Labels to file is supported for offline clients only Customer supplied documents are currently not supported Customer supplied images are currently not supported FedEx generated customs documents are currently not supported RequestedShipment TotalWeight .weight must be greater than 0 in RequestedPackage {PACKAGE_INDEX} SpecialServicesRequested dryIceWeight . Invalid character data found while processing the label Shipment request failed due to label creation error Shipment request failed due to label creation error Shipment request failed due to label creation error Shipment request failed due to label creation error Shipment request failed due to label creation error Shipment request failed due to label creation error Shipment request failed due to label creation error Shipment request failed due to label creation error Shipment request failed due to label creation error DryIceTotalWeight is greater than total shipment weight ShipmentDryIceDetail is required Invalid shipmentDryIceDetail totalWeight Invalid shipment totalWeight Invalid shipmentDryIceDetail packageCount Total commodities weight is greater than package or shipment weight Commodities are required for International Shipments Insufficient information for commodity {COMMODITY_INDEX} to complete shipment 6508 6504 6505 6506 6507 Ship Service Code 6067 6068 6069 6071 6072 6073 6074 6075 6076 6077 6097 6098 6099 6501 6502 6503 Message Weight units are inconsistent or differ from master Invalid values for DocTabContentType Unable to generate label . Developer Guide 381 .weight is less than the minimum for requested service/ packaging Weight .weight must be greater than 0 in RequestedPackage {PACKAGE_INDEX} Weight .Invalid weight units in RequestedPackage {PACKAGE_INDEX} FedEx Web Services.Invalid weight units RequestedShipment TotalWeight .weight exceeds maximum for requested service/ packaging RequestedShipment TotalWeight .Appendix N Error Code Messages Ship Service Code 6044 6045 6046 6047 6048 6049 6050 6051 6052 6053 6054 6055 6056 6057 6058 6059 6060 6061 6062 6063 6064 6065 6066 Message The customer provided image exceeds maximum size allowed Error while parsing VPath values International shipping documents are not supported by non-international shipments Invalid values for LabelPrintingOrientationType Invalid type for OversizeClassType.Invalid weight units in RequestedPackage {PACKAGE_INDEX} SpecialServicesRequested dryIceWeight .weight must be greater than 0 RequestedShipment TotalWeight .

The payor's account number is invalid customsClearanceDetail Payor .weight must be greater than 0 in Commodity {COMMODITY_INDEX} Weight .Package weight is less than the minimum for requested service/packaging in Commodity {COMMODITY_INDEX} RequestedShipment Origin contact .Package weight exceeds maximum for requested service/packaging in Commodity {COMMODITY_INDEX} Weight .Package weight is less than the minimum for requested service/packaging in RequestedPackage {PACKAGE_INDEX} 6545 SpecialServicesRequested dryIceWeight .companyName OR personName is required RequestedShipment Recipient contact .Shipping Charges Payment Type must be shipper for COD in RequestedPackage {PACKAGE_INDEX} ClientDetail Localization .A Contact is required for a Party RequestedShipment Shipper .COD not allowed for service type in RequestedPackage {PACKAGE_INDEX} Weight .Package weight exceeds maximum for requested service/packaging in RequestedPackage {PACKAGE_INDEX} Weight .Invalid Localization languageCode RequestedShipment SpecialServicesRequested codDetail .phoneNumber is required Package {PACKAGE_INDEX} weight is inconsistent with dimension units.Shipping Charges Payment Type must be shipper for COD SpecialServicesRequested codDetail .An Address is required for a Party RequestedShipment customsClearanceDetail importerOfRecord .An Address is required for a Party RequestedShipment customsClearanceDetail broker .The payor's account number is invalid ShippingChargesPayment Payor .A Contact is required for a Party RequestedShipment customsClearanceDetail broker . please use only English or Metric Shipment total weight is inconsistent with dimension units.Phone Number is invalid RequestedShipment Shipper contact .Invalid Localization languageCode RequestedShipment SpecialServicesRequested codDetail .Phone Number is invalid RequestedShipment Recipient contact .companyName OR personName is required RequestedShipment Origin contact .Package weight exceeds maximum for requested service/packaging in RequestedPackage {PACKAGE_INDEX} 6546 SpecialServicesRequested dryIceWeight .COD not allowed for service type SpecialServicesRequested codDetail . please use only English or Metric Commodity weight is inconsistent with dimension units.The payor's countryCode is invalid customsClearanceDetail Payor .A Contact is required for a Party RequestedShipment customsClearanceDetail importerOfRecord . Developer Guide 382 .An Address is required for a Party FedEx Web Services.companyName OR personName is required ShippingChargesPayment Payor .The payor's countryCode is invalid RequestedShipment Shipper contact .Invalid weight units in Commodity {COMMODITY_INDEX} Recipients Localization .phoneNumber is required 6551 6547 6548 6549 6550 Ship Service Code 6530 6531 6532 6535 6536 6537 6538 6539 6540 6541 6542 6543 6544 Message RequestedShipment Origin contact .Invalid Localization languageCode for recipient {EMAIL_RECIPIENT_INDEX} TransactionDetail Localization .Appendix N Error Code Messages Ship Service Code 6509 6510 6511 6512 6513 6514 6515 6518 6519 6520 6521 6522 6523 6524 6525 6526 6527 Message Weight .An Address is required for a Party RequestedShipment SpecServReq codDetail codRecipient . please use only English or Metric RequestedShipment SpecServReq codDetail codRecipient .phoneNumber is required RequestedShipment Recipient contact .Package weight is less than the minimum for requested service/packaging in RequestedPackage {PACKAGE_INDEX} Weight .

Invalid amount in RequestedPackage {PACKAGE_INDEX} VariableHandlingChargeDetail fixedValue .Invalid amount in RequestedPackage {PACKAGE_INDEX} SpecialServicesRequested codDetail collectionAmount .Invalid amount CommercialInvoice FreightCharges .Invalid currency in RequestedPackage {PACKAGE_INDEX} SpecialServicesRequested codDetail collectionAmount .Invalid amount 6589 6587 6588 6586 Ship Service Code 6573 6574 6575 6576 6577 6578 6579 6581 6582 6583 6584 6585 Message UnitPrice .Invalid dangerousGoodsAccessibilityType RequestedShipment SpecialServicesRequested dangerousGoodsDetail dangerousGoodsAccessibilityType is required SpecialServicesRequested dangerousGoodsDetail .Invalid currency CommercialInvoice InsuranceCharge .Invalid currency RequestedShipment Shipper contact . Developer Guide 383 .Invalid Localization languageCode RequestedShipment totalInsuredValue .hazMatCertificateData is required in RequestedPackage {PACKAGE_INDEX} SpecialServicesRequested dangerousGoodsDetail .Invalid amount customsClearanceDetail CustomsValue .Invalid amount RequestedShipment SpecialServicesRequested codDetail collectionAmount .A Contact is required for a Party InsuredValue .Invalid amount in Commodity {COMMODITY_INDEX} UnitPrice .Invalid currency 6590 CustomsValue .Appendix N Error Code Messages Ship Service Code 6552 6553 6554 6555 6556 6557 6558 6559 6560 6561 6562 6563 6564 6565 6566 6567 6568 6569 6570 6571 6572 Message RequestedShipment Shipper .Invalid amount RequestedShipment VariableHandlingChargeDetail fixedValue .Invalid currency RequestedShipment ShippingChargesPayment amount .Invalid amount RequestedShipment totalInsuredValue .Invalid currency in Commodity {COMMODITY_INDEX} RequestedShipment SpecialServicesRequested codDetail collectionAmount .Invalid amount in Commodity {COMMODITY_INDEX} 6591 CustomsValue .Invalid amount CommercialInvoice InsuranceCharge .A Contact is required for a Party RequestedShipment Recipient .Invalid currency in RequestedPackage {PACKAGE_INDEX} VariableHandlingChargeDetail fixedValue .Invalid currency in RequestedPackage {PACKAGE_INDEX} customsClearanceDetail CustomsValue .Invalid currency CommercialInvoice FreightCharges .Invalid amount in RequestedPackage {PACKAGE_INDEX} InsuredValue .dangerousGoodsAccessibilityType is required in RequestedPackage {PACKAGE_INDEX} RequestedShipment SpecialServicesRequested codDetail codRecipient contact companyName OR personName is required RequestedShipment SpecialServicesRequested codDetail codRecipient contact phoneNumber is required FedEx Web Services.Phone Number is invalid RequestedShipment SpecialServicesRequested dangerousGoodsDetail hazMatCertificateData is required RequestedShipment SpecialServicesRequested dangerousGoodsDetail .Invalid currency CommercialInvoice TaxesOrMiscellaneousCharge .Invalid currency LabelSpecification TermsAndConditionsLocalization .Invalid dangerousGoodsAccessibilityType in RequestedPackage {PACKAGE_INDEX} SpecialServicesRequested dangerousGoodsDetail .Invalid currency in Commodity {COMMODITY_INDEX} RequestedShipment ShippingChargesPayment amount .Invalid currency RequestedShipment VariableHandlingChargeDetail fixedValue .Invalid amount CommercialInvoice TaxesOrMiscellaneousCharge .An Address is required for a Party RequestedShipment Recipient .

Invalid addTransportationCharges in RequestedPackage {PACKAGE_INDEX} SpecialServicesRequested codDetail .Invalid CodCollectionType RequestedShipment SpecialServicesRequested codDetail .Payor country code must match either Origin or Destination country code ShippingChargesPayment .phoneNumber is required customsClearanceDetail Broker contact .Appendix N Error Code Messages Ship Service Code 6592 6598 6599 6602 6603 6604 6607 6608 6609 6612 6613 6614 6615 6616 6617 6618 6619 6620 6631 6632 Message RequestedShipment SpecialServicesRequested codDetail codRecipient contact .Invalid amount in cashAmount DutiesPayment .Invalid currency in cashAmount DutiesPayment .Phone Number is invalid LabelSpecification PrintedLabelOrigin contact .Invalid codCollectionAmount in RequestedPackage {PACKAGE_INDEX} SpecialServicesRequested codDetail .phoneNumber is required customsClearanceDetail ImporterOfRecord contact .codReferenceIndicator is invalid in RequestedPackage {PACKAGE_INDEX} RequestedShipment shippingChargesPayment .companyName OR personName is required LabelSpecification PrintedLabelOrigin contact .TIN Number can not exceed 18 characters Shipper TIN Number can not exceed 18 characters Recipient TIN Number can not exceed 18 characters Requested Shipment totalWeight must be expressed in pound units (LB) for Domestic Express Shipments Weight for requested package {PACKAGE_INDEX} must be expressed in pound units (LB) for Domestic Express Shipments specialServicesRequested dryIceWeight for requested package {PACKAGE_INDEX} must be expressed in pound units (LB) for Domestic Express Shipments Weight for commodity {COMMODITY_INDEX} must be expressed in pound units (LB) for Domestic Express Shipments DutiesPayment .companyName OR personName is required customsClearanceDetail ImporterOfRecord contact .codReferenceIndicator is invalid PackageSpecialServicesRequested .companyName OR personName is required customsClearanceDetail Broker contact . requestedShipment specialServicesRequested codDetail codRecipient .Invalid collectionAmount RequestedShipment SpecialServicesRequested codDetail .Payor is required Requested Shipment customsClearanceDetail dutiesPayment .Invalid addTransportationCharges RequestedShipment SpecialServicesRequested codDetail .Phone Number is invalid RequestedShipment SpecialServicesRequested codDetail .TIN Number can not exceed 18 characters customsClearanceDetail broker .phoneNumber is required LabelSpecification PrintedLabelOrigin contact . Developer Guide 384 .Invalid CodCollectionType in RequestedPackage {PACKAGE_INDEX} SpecialServicesRequested codDetail .Phone Number is invalid customsClearanceDetail Broker contact .Payor country code must match either Origin or Destination country code Dry Ice Weight value cannot be < 1 in package {PACKAGE_INDEX} Package Weight value cannot be < 1 Weight value cannot be < 1 for Commodity {COMMODITY_INDEX} Dry Ice Total Weight value cannot be < 1 ShipmentTotalWeight value cannot be < 1 FedEx Web Services.TIN Number can not exceed 18 characters customsClearanceDetail importerOfRecord .Phone Number is invalid customsClearanceDetail ImporterOfRecord contact .Payor is required 6644 6645 6646 6647 6648 6649 6650 6651 6652 6642 6643 6641 6636 6637 6638 6639 6640 Ship Service Code 6633 6635 Message Shipping account used for missing Shipping Charges Payment.

Variable handling currency {CURRENCY_TYPE_1} does not match the rate currency {CURRENCY_TYPE_2}.weight exceeds maximum for requested service/packaging RequestedShipment ShipmentDryIceDetail totalWeight . Defaulting to Monday 7025 7026 7027 7028 Ship Service Code 6951 6952 6953 6954 7000 7001 7002 7003 7004 7005 7006 7007 7008 7020 7021 7022 7023 7024 Message Invalid future date Invalid Credit Card Type Invalid Credit Card Number Invalid Credit Card expiration date Unable to obtain courtesy rates.Appendix N Error Code Messages Ship Service Code 6653 6654 6655 6656 6657 6658 6659 6660 6661 6662 6901 6902 6903 6904 6905 6906 6907 6908 6950 Message RequestedShipment ShipmentDryIceDetail totalWeight . FedEx Web Services. Unable to Retrieve packages for Shipment Level Rating Rate Service call Failed attempting to obtain shipment level rates Unable to satisfy requested COD add transportation charges Expected MPS Shipment.Invalid weight units.totalWeight value exceeds maximum allowed for specified country Completed Shipment Detail was null Effective Shipment data was null Ground Service Code not found Origin Country code not found. RequestedShipment ShipmentDryIceDetail totalWeight . Unable to obtain courtesy rates. Invalid variable handling amount.weight value must be greater than 0 RequestedShipment ShipmentDryIceDetail totalWeight . Invalid add freight to COD collect amount request type. Destination country code not found No pickup on Saturday. Account rate added to COD amount Unable to determine whether an out of {PICKUP_OR_DELIVERY} area surcharge applies. Multi-weight rate auto selected to fulfill COD transportation charge Multi-weight rate unavailable.must be expressed in pound units (LB) for Domestic Express Shipments DryIce weight value in package {PACKAGE_INDEX} exceeds maximum allowed for specified country Package weight value in package {PACKAGE_INDEX} exceeds maximum allowed for specified country Commodity weight value exceeds maximum allowed for specified country Package Weight value in package {PACKAGE_INDEX} exceeds maximum allowed for specified country ShipmentDryIceDetail . Sunday or holiday Could not determine Origin state Could not determine the alcohol shipment customer reference Sunday pickup is not allowed for the origin country. variable handling could not be calculated. Developer Guide 385 . Unable to obtain courtesy rates. found only 1 piece General Failure Invalid variable handling charge type. because the specified {LOCATION_INFO} could not be confirmed. Unable to obtain courtesy rates. Variable handling charge value (percent or amount) was invalid for the handling charge type requested Invalid variable handling charge value.weight is less than the minimum for requested service/packaging RequestedShipment ShipmentDryIceDetail totalWeight .

Estimated duties and taxes are only valid for international requests. 8008 This bill-to account cannot be used to obtain a rate quote for the originating zip/postal code. Developer Guide 386 . Rate information will be provided on successful processing of the last piece of the multiple piece shipment. Guaranteed Date service was applied to this shipment at no extra charge.a valid class is required for rating. only shipment level calculations will be performed Rates are not available for the account number provided. estimated duties and taxes were not returned Country of manufacture is missing or invalid for commodity {COMMODITY_INDEX}.nmfcCode is invalid. Please select a different bill-to account. 8009 8010 8011 8060 Invalid Express account number Invalid Ground shipper number Invalid software type and/or version for this transaction Product Version no longer supported or not defined Credit Card declined. Freight shipment line item {FREIGHT_SHIPMENT_LINE_ITEM} . Additional measures are missing or invalid for commodity {COMMODITY_INDEX}. Harmonized code is missing or invalid for commodity (COMMODITY_INDEX}. estimated duties and taxes were not returned Estimated duties and taxes service is currently unavailable. The requested {ORIGIN_OR_DESTINATION} country is not supported for estimated duties and taxes. your rate quote will not include estimated duties and taxes information for your commodities The coupon code entered is invalid rating is not available. estimated duties and taxes were not returned EdtRequestType is invalid. estimated duties and taxes were not returned. Invalid explosive classes Package {PACKAGE_INDEX} – the hazard class is invalid for commodity {COMMODITY_INDEX} Package {PACKAGE_INDEX} – UN ID is invalid for commodity {COMMODITY_INDEX} Meter number is not registered Meter number is not allowed to ship Express account and Meter number not consistent Ground shipper number/express account number not consistent Ground shipper number not found for the meter Meter number is NOT active Invalid Meter number FedEx Web Services. Estimated duties and taxes are not yet supported for FedEx Ground multiple piece shipments.Appendix N Error Code Messages Ship Service Code 7029 7030 7031 7032 7033 7034 7035 7036 7037 7038 7039 7040 7041 7042 7043 7044 7045 Message Additional out of pickup and/or delivery surcharges may apply on final invoice. UN ID is invalid Invalid dangerous goods commodity data Package {PACKAGE_INDEX} – Invalid dangerous goods commodity data for commodity {COMMODITY_INDEX} Package {PACKAGE_INDEX} – Invalid Technical name for commodity {COMMODITY_INDEX} Package {PACKAGE_INDEX} – Invalid combinations of commodities. Variable handling not allowed at the package level for FedEx Express multi-piece shipments. Ship Service Code 7046 7800 7801 7802 7803 7804 7805 7806 7807 8001 8002 8003 8004 8005 8006 8007 Message Freight shipment line item {FREIGHT_SHIPMENT_LINE_ITEM} . Additional rate type(s) not returned because the requested type(s) were invalid.

Invalid ground account number Invalid Tracking Number Ground account mismatch. Ship Service Code 8143 8147 8148 8149 8150 8151 8152 8153 8154 8155 8156 8157 8158 8159 8160 8161 8162 8163 8164 8165 8200 8201 8202 Message Freight billing address supplied does not match address on record.Appendix N Error Code Messages Ship Service Code 8061 8062 8066 8067 8068 8069 8070 8071 8072 8073 8074 8075 8076 8077 8078 8079 8080 8081 8138 8139 8140 8141 8142 Message Credit Card data is invalid: {CODE} Invalid credit card data Invalid Currency Code Invalid credit card data Invalid credit card data Credit Card Type does not match Credit Card Number Invalid Credit Card Holder Data Invalid credit card data Invalid shipper address Credit Card authorization failed Invalid credit card data Invalid credit card data Credit Card shipment charges do not fall within min and max E-mail address required for credit card shipping Credit card declined. Service is invalid Address object for the origin cannot be null. Developer Guide 387 . FedEx Web Services. Invalid credit card data Invalid credit card data General Failure Account not found Invalid customer account number Invalid customer field requested Ground account data unavailable Invalid data for freight billing address. Unable to delete record from database Failed to insert record into database Unable to retrieve record from database Duplicate or missing tracking number Invalid Piece Description Invalid Reference Invalid Purchase Order Bar Code Label: Maximum size constraint violated Other Label: Maximum size constraint violated Ground Reference Invoice Nbr: Maximum size constraint violated Invalid RMA Number Sunday delivery is only available with Priority Overnight service Shipment Delete was requested for a tracking number already in a deleted state. Invalid tracking number. Invalid Smart Post Mailer ID Invalid Smart Post Pickup Carrier Special service is invalid.

Dimensions exceed height limit allowed. COD collection currency type is required and cannot be null. Insured Value exceeds limit allowed. An invalid destination zip/postal code was entered. Customer not eligible for International Economy Distribution. Currency type for Insured Value is required. Invalid currency type for validation. Dangerous goods accessibility type is invalid. An invalid origin zip/postal code was entered. Dimensions exceed length and girth limit allowed Dimensions exceed length limit allowed. Destination Postal-City Mismatch. Home Delivery premium type is required and cannot be null. Dry Ice weight over limit of 2. Developer Guide 388 . Box Zip. Upgrade Packaging. Package {PACKAGE_INDEX} . Destination P. Package {PACKAGE_INDEX} . Customer not eligible for International Priority Distribution. Only CAD is allowed. Dangerous goods accessibility type is required and cannot be null. Package {PACKAGE_INDEX} . HomeDeliveryPremiumDetail object cannot be null. Dim unit of measure must be the same for all packages.5 Kg for destination. Invalid destination postal code/routing code input. Inside Pickup is not allowed. Customer not eligible for Third Party Consignee. Envelope weight over limit. Destination postal code/routing code and country do not match. COD amount is not within the limits for this collection type. Customer not eligible for International DirectDistribution Freight. Destination Postal-Country Mismatch. Destination Country Not Served. Invalid dimensions have been entered FedEx Web Services. Dry ice weight is required and cannot be null.Home Delivery premium type is invalid.O. Inside Delivery is not allowed.Appendix N Error Code Messages Ship Service Code 8206 8207 8208 8209 8210 8212 8213 8214 8215 8216 8217 8218 8219 8220 8221 8222 8223 8224 8225 8226 8227 8228 8229 Message An invalid destination country was entered. Invalid currency type for validation. Only USD is allowed. Customer not eligible for Priority Alert. CodDetail object cannot be null. Invalid Destination Postal Format. Destination Postal-State Mismatch. COD collection type is required and cannot be null. An invalid origin country was entered. COD collection amount is required and cannot be null. An invalid weight was entered. 8239 8240 8241 8242 8243 8244 8245 8246 8247 8248 8249 8250 8251 8252 Ship Service Code 8230 8231 8232 8233 8234 8235 8236 8237 8238 Message Destination Postal Not Found. Destination Postal Code Not Served. Cannot ship from this origin zip/postal code to this destination zip/postal code.Dry Ice weight (in kilograms) is required with Dry Ice special service.

Invalid Origin Postal Format.Appendix N Error Code Messages Ship Service Code 8253 8254 8255 8256 8257 8258 8259 8260 8261 8263 8264 8265 8266 8267 8268 8272 8273 8274 8275 8276 8277 8278 8279 Message Drop off type is not allowed. {DATE_11} Return type is invalid. The destination postal code or routing code is required. Ship Service Code 8280 8281 8282 8283 8284 8285 8286 8287 8288 8289 8290 8291 8292 8293 8294 8295 8296 8297 8298 8299 8300 8301 8302 Message Signature option type is required and cannot be null. {DATE_2}. {DATE_5}. Max Insured Value = $1. Box Zip. Only IN and CM are valid values for LinearUnits. Special service conflict. {DATE_8}. Dry Ice weight (in kilograms) is required with Dry Ice special service. The packaging is required and cannot be null or empty. The date for Home Delivery Date Certain is required. Invalid form ID. Total packages cannot exceed 1 for FedEx Pak. Total packages cannot exceed 1 for FedEx Envelope. Package {PACKAGE_INDEX} . SignatureOptionDetail object cannot be null. The destination country is required and must not exceed the limit of 2 characters. Origin Location-Postal Mismatch. {DATE_7}. Only LB and KG are valid values for WeightUnits. {DATE_9}. The service is required and cannot be null or empty. Max Insured Value = $100. Please select a valid Date Certain delivery date : {DATE_1}. Origin Postal Code Not Served. Total packages cannot exceed 25 for FedEx Express Tag. Weight exceeds limit allowed. Invalid drop off type. The drop off type is required and cannot be null or empty.Signature option type is invalid.000. Packaging is invalid. {DATE_10}.Weight below minimum requirement. Package is too large. FedEx Web Services. {DATE_6}. Saturday Pickup is not allowed. Invalid origin postal code/routing code input. Package {PACKAGE_INDEX} . The length of the origin postal code exceeds the limit of 16 characters. ServiceAvailabilityAndValidationRequest object cannot be null. Max Insured Value = $100 for Envelope or Pak. Origin Country Not Served.O. {DATE_4}. The length of the destination postal code exceeds the limit of 16 characters. {PACKAGE_INDEX} Weight object cannot be null. {DATE_3}. The date is required. Format is CCYY-MM-DD. Developer Guide 389 . The origin country is required and must not exceed the limit of 2 characters. The origin postal code or routing code is required. Return type is required and cannot be null. Total packages cannot exceed 1 for FedEx 10Kg/25Kg Box. Origin P. Format is CCYY-MM-DD. The length of the origin state or province exceeds the limit of 3 characters. The length of the destination state or province exceeds the limit of 3 characters.

Package {PACKAGE_INDEX} . Special service {SPECIAL_SERVICE_TYPE} is invalid. 8346 The form ID is required and must not exceed the limit of 4 characters. Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Accessible Dangerous Goods is not allowed.Appendix N Error Code Messages Ship Service Code 8303 8304 8305 8306 8313 8314 8315 8316 8317 8318 8319 8320 8321 8322 8323 8324 8325 8326 8327 8328 8329 8330 8331 Message Weight unit of measure must be the same for all packages. Destination not allowed for FedEx Europe First. International Controlled Export Service is not allowed. Origin not allowed for FedEx Europe First. An invalid date was entered. Package {PACKAGE_INDEX} . Dry Ice is not allowed. Special Service or Pickup Day.Broker Select Option is not allowed with the service selected. Airbill not allowed. Location-Country Mismatch. 8344 8345 8335 8336 8337 8338 8339 8340 8341 8342 8343 Ship Service Code 8332 8333 8334 Message Transit information is not available. RouteShipmentRequest object cannot be null. Inaccessible Dangerous Goods is not allowed. COD is not allowed with the service selected. COD collection type is invalid. Package {PACKAGE_INDEX} . FedEx Web Services. Packaging is not allowed.Special service {SPECIAL_SERVICE_TYPE} is invalid.COD is not allowed for the origin/destination pair.Shipment level special service cannot be entered at the package level. Currency type must be the same for all packages. Either airbillScan or formId must be provided. Service type not valid with commitment. Saturday Delivery is not allowed with Service. The Signature option cannot be different across packages. Hold at Location Not Allowed. The bar code is required and must not exceed the limit of 34 characters This method is not yet available. 8350 RouteShipmentPackageDetail cannot be null. First Overnight is only allowed to A1 service areas.Appointment Delivery is not allowed with the service selected. 8351 Residential Pickup/Delivery is not allowed. 8349 TrackingId object cannot be null.COD is not allowed with the service selected. 8352 Cut Flowers is not allowed with the service selected. Package {PACKAGE_INDEX} . Broker Select Option is not allowed. COD Remittance is not allowed with the service selected. COD is not allowed for the origin/destination pair. 8348 The tracking number is required and must not exceed the limit of 12 characters. Residential Delivery is not allowed. Appointment Delivery is not allowed. 8347 The maximum special services allowed is 14. The date cannot be more than one year before or after the current date. Package level Special Service cannot be entered at the shipment level. Developer Guide 390 .

Piece Count Verification is not allowed with the service selected. Package {PACKAGE_INDEX} . Dry Ice is not allowed with the service selected. Inaccessible Dangerous Goods is not allowed with the service selected. Hold At Location with Saturday Delivery is not allowed with the service selected.Home Delivery Premium Evening is not allowed with the service selected. Package {PACKAGE_INDEX} . Inside Delivery is not allowed with the service selected.Home Delivery Premium is not allowed with the service selected. Home Delivery Premium Evening is not allowed for the origin/destination pair. Package {PACKAGE_INDEX} . Intl Controlled Export Service is not allowed with the service selected.Non Standard Container is not allowed with the service selected.Non Standard Container is not allowed for the origin/ destination pair. Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Dangerous Goods is not allowed for the origin/destination pair. Piece Count Verification is not allowed. Accessible Dangerous Goods is not allowed with the service selected.Dry Ice is not allowed with the service selected.Home Delivery Premium Appointment is not allowed for the origin/destination pair. Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Home Delivery Premium Appointment is not allowed for the origin/destination pair.Home Delivery Premium Date Certain is not allowed for the origin/destination pair. Package {PACKAGE_INDEX} . Home Delivery Premium Appointment is not allowed with the service selected. 8377 8378 8379 8380 8381 8382 8383 8384 8385 8386 8387 8388 8389 8390 8391 8392 Ship Service Code 8373 8374 8375 8376 Message Home Delivery Premium Date Certain is not allowed with the service selected.Home Delivery Premium Appointment is not allowed with the service selected.Dangerous Goods is not allowed with the service selected. Package {PACKAGE_INDEX} . FedEx Web Services. Inside Pickup is not allowed with the service selected. Intl Mail Service is not allowed. Intl Mail Service is not allowed with the service selected. Non Standard Container is not allowed for the origin/destination pair. Package {PACKAGE_INDEX} . Developer Guide 391 . Non Standard Container not allowed with the service selected. Package {PACKAGE_INDEX} .Home Delivery Premium Evening is not allowed for the origin/destination pair. Intl Controlled Export Service is not allowed. Package {PACKAGE_INDEX} . Dangerous Goods is not allowed with the service selected. Home Delivery Premium Date Certain is not allowed for the origin/destination pair.Home Delivery Premium Date Certain is not allowed with the service selected.Dangerous Goods is not allowed for the origin/destination pair. Hold At Location is not allowed with the service selected.Appendix N Error Code Messages Ship Service Code 8353 8354 8355 8356 8357 8358 8359 8360 8361 8362 8363 8364 8365 8366 8367 8368 8369 8370 8371 8372 Message Cut Flowers is not allowed. Hold At Location with Saturday Delivery is not allowed. Hold At Location is not allowed. Home Delivery Premium Evening is not allowed with the service selected. Package {PACKAGE_INDEX} . Priority Alert is not allowed with the service selected. Inaccessible Dangerous Goods is not allowed.

Third Party Consignee is not allowed with the service selected. PRINT_RETURN_LABEL. DIRECT Signature Option type is not valid with COD. Direct Signature is not allowed for the origin/destination pair. Special service conflict. DIRECT Signature Option type is not valid with COD. DIRECT. COD is not valid with COD_REMITTANCE. Direct Signature is not allowed. Saturday Delivery is not allowed. Return Shipment not allowed with the service selected. Return Shipment FedEx Tag not allowed for the origin/destination pair. 8430 8431 FedEx Web Services. Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . COD_REMITTANCE is not valid with PRINT_RETURN_LABEL. Package {PACKAGE_INDEX} .Adult Signature is not allowed with the service selected. Special service conflict. or FEDEX_TAG. Package {PACKAGE_INDEX} . EMAIL_LABEL or FEDEX_TAG.Special service conflict.Special service conflict.Adult Signature is not allowed for the origin/destination pair. or INDIRECT Signature Option types nor APPOINTMENT. DATE_CERTAIN. Indirect Signature is not allowed for the origin/destination pair. PRIORITY_ALERT is not valid with COD. Adult Signature is not allowed for the origin/destination pair. Return Shipment E-mail Label not allowed with the service selected. Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Direct Signature is not allowed with the service selected. Developer Guide 392 . Return Shipment FedEx Tag is not valid with ADULT. Package {PACKAGE_INDEX} . INDIRECT Signature Option type is not valid with COD or DANGEROUS_GOODS.Indirect Signature is not allowed with the service selected. Return Shipment E-mail Label not allowed for the origin/destination pair. Return Shipment Voice Call Tag is not valid with ADULT. Return Shipment FedEx Tag not allowed with the service selected.Direct Signature is not allowed for the origin/destination pair. DIRECT. Return Shipment Printed Label not allowed for the origin/destination pair. PRINT_RETURN_LABEL.Special service conflict. Adult Signature is not allowed. DATE_CERTAIN. 8424 8418 8419 8420 8421 8422 8423 Ship Service Code 8416 8417 Message Package {PACKAGE_INDEX} . Special service conflict. EMAIL_LABEL. Return Shipment Voice Call Tag not allowed for the origin/destination pair. Saturday Delivery is not allowed with the service selected. EMAIL_LABEL or FEDEX_TAG. Return Shipment Voice Call Tag not allowed with the service selected. Adult Signature is not allowed with the service selected. Special service conflict. HOLD_AT_LOCATION is not valid with SATURDAY_DELIVERY or RESIDENTIAL_DELIVERY. Indirect Signature is not allowed with the service selected. INDIRECT Signature Option type is not valid with COD or DANGEROUS_GOODS. Package {PACKAGE_INDEX} . Indirect Signature is not allowed. Package {PACKAGE_INDEX} . or INDIRECT Signature Option Types nor APPOINTMENT. 8425 Saturday Pickup is not allowed with the service selected. or EVENING Home Delivery Option types. or EVENING Home Delivery Option types. COD_REMITTANCE. Return Shipment Printed Label not allowed with the service selected.Appendix N Error Code Messages Ship Service Code 8393 8394 8395 8396 8397 8398 8399 8400 8401 8402 8403 8404 8405 8406 8407 8408 8409 8410 8411 8412 8413 8414 8415 Message Return Shipment FedEx Tag not allowed with the service selected.Special service conflict. Special service conflict.Indirect Signature is not allowed for the origin/destination pair.Direct Signature is not allowed with the service selected. 8429 8427 8428 8426 Special service conflict.

An invalid weight was entered.DIRECT Signature option is not allowed.Please select a valid Date Certain delivery date: {DATE_1}. {DATE_10}. {DATE_8}. Package {PACKAGE_INDEX} .Weight exceeds limit allowed. Special service conflict.Accessible Dangerous Goods is not allowed. DATE_CERTAIN.COD amount is not within the limits for this collection type.HOLD_AT_LOCATION is not allowed.COD cannot be entered at the package level for the selected service. Package {PACKAGE_INDEX} .Appendix N Error Code Messages Ship Service Code 8432 Message Special service conflict. Package {PACKAGE_INDEX} . or EVENING Home Delivery Option types.COD collection currency type is required and cannot be null.Dimensions exceed length and girth limit allowed. Package {PACKAGE_INDEX} .5 Kg for destination. 8460 8461 8462 8463 8464 8465 8466 8467 8468 8469 8470 8459 8456 8457 8458 Ship Service Code 8452 8453 8454 8455 Message COD cannot be entered at the shipment level for the selected service. {DATE_5}. {DATE_6}. DIRECT. Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} .HOLD_AT_LOCATION with SATURDAY_DELIVERY is not allowed. SATURDAY_DELIVERY is not valid with HOLD_AT_LOCATION. Special service conflict. {1} Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . {1} Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} .COD collection type is required and cannot be null. {DATE_4}. HOLD_AT_LOCATION with SATURDAY_DELIVERY is not valid with RESIDENTIAL_DELIVERY. {DATE_3}.000. or EVENING Home Delivery Option types. Return Shipment Voice Call Tag is not valid with ADULT.COD collection amount is required and cannot be null.Max Insured Value = $50. Transborder Distribution is not allowed with the service selected. or INDIRECT Signature Option Types nor APPOINTMENT. Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} .APPOINTMENT_DELIVERY is not allowed. Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . or INDIRECT Signature Option types nor APPOINTMENT.COD collection type is invalid.Insured Value exceeds limit allowed. Package {PACKAGE_INDEX} . {DATE_11} Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} .Invalid dimensions have been entered.Dry Ice weight over limit of 2. Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} .BROKER_SELECT_OPTION is not allowed. Special service conflict. DIRECT. DATE_CERTAIN.Inaccessible Dangerous Goods is not allowed with the service selected. Broker Select Option cannot be entered at the shipment level for the selected service.Max Insured Value = $1. {DATE_2}.CUT_FLOWERS is not allowed. Developer Guide 393 .Dry Ice weight (in kilograms) is required with Dry Ice special service.ADULT Signature Option type is not allowed.DRY_ICE is not allowed. Return shipment FedEx Tag is not valid with ADULT. Package {PACKAGE_INDEX} .000.Accessible Dangerous Goods is not allowed with the service selected.Dangerous Goods cannot be entered at the package level for the selected service. {DATE_9}.Dimensions exceed length limit allowed. Package {PACKAGE_INDEX} . {1} Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . 8433 8434 8435 8436 8437 8438 8439 8440 8441 8442 8443 8444 8445 8446 8447 8448 8449 8451 FedEx Web Services. {DATE_7}. Dangerous Goods cannot be entered at the shipment level for the selected service.Broker Select Option cannot be entered at the package level for the selected service.

INTERNATIONAL_MAIL_SERVICE is not allowed.Inaccessible Dangerous Goods is not allowed. Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Money Back Guarantee is not eligible for this pick up/delivery postal/zip code. Package {PACKAGE_INDEX} . Dry Ice package count is required. Package {PACKAGE_INDEX} . 8497 8498 8499 8500 8501 8502 8503 8504 8505 8506 8507 8508 8509 8510 8511 8512 8513 8514 8515 Ship Service Code 8493 8494 8495 8496 Message Package {PACKAGE_INDEX} . because label has been generated Tracking number already canceled Label has expired Expiration date must be >= today Expiration date must be >= today and < 30 days in future Tracking number provided is not in the database FedEx Web Services. Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} .Third Party Consignee is not allowed. Package {PACKAGE_INDEX} .Inside Pickup is not allowed with the service selected. FedEx Home Delivery premium services are not available to this destination.Saturday Delivery is not allowed with the service selected.Cut Flowers is not allowed with the service selected. Appointment Delivery is not allowed with the service selected. Home Delivery Premium is not allowed with the service selected. Package {PACKAGE_INDEX} .Priority Alert is not allowed with the service selected.Hold Saturday is not allowed with the service selected. FedEx Home Delivery Saturday service is not available to destination zip code.Special service conflict.SATURDAY_DELIVERY is not allowed.Inside Delivery is not allowed with the service selected. FedEx Ground and FedEx Home Delivery shipments may require one additional day in transit to your destination zip code. Package {PACKAGE_INDEX} .Appendix N Error Code Messages Ship Service Code 8471 8472 8473 8474 8475 8476 8477 8478 8479 8480 8481 8482 8483 8484 8485 8486 8487 8488 8489 8490 8491 8492 Message Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} .Inside Pickup is not allowed. Package {PACKAGE_INDEX} .INTERNATIONAL_CONTROLLED_EXPORT_SERVICE is not allowed.Intl Mail Service is not allowed with the service selected.INDIRECT Signature Option type is not allowed. Piece Count Verification is not allowed with the service selected.COD Remittance is not allowed with the service selected. Package {PACKAGE_INDEX} . Password: min size violated Password: max size violated Password: null value Password: invalid data Expiration Date: exceeds max number of days Expiration Date: null value Expiration Date: invalid data Expiration Date: invalid date format Exceeded expiration date Expiration date is expired: Reprint not allowed Unable to cancel. Developer Guide 394 .Inside Delivery is not allowed. Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} .Hold At Location is not allowed with the service selected. Package {PACKAGE_INDEX} . Third Party Consignee is not allowed.PIECE_COUNT_VERIFICATION is not allowed. Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} .Intl Controlled Export Service is not allowed with the service selected.

East Coast Special cannot be entered at the package level. INSIDE_DELIVERY is not valid with HOLD_AT_LOCATION with SATURDAY_DELIVERY. Special service conflict. Package {PACKAGE_INDEX} .Dimensions exceed height limit allowed for the destination Package {PACKAGE_INDEX} .Transborder Distribution is not allowed with the service selected. INSIDE_DELIVERY is not valid with HOLD_AT_LOCATION. Only USD or CAD is allowed.Appendix N Error Code Messages Ship Service Code 8516 8517 8518 8519 8520 8521 8522 8523 8524 8525 8526 8527 8528 8529 8600 8601 8602 8603 8604 8605 8606 8607 Message Unable to connect to E-mail label server Tracking number required Invalid return shipper e-mail ID Tracking number required for cancel Invalid item description Invalid Merchant Contact Phone Number of packages exceeds maximum Number of packages must be greater than 0 Invalid Shipper E-mail address Invalid Recipient E-mail address Pending type is missing or invalid Invalid recipient phone extension Delivery instructions length is invalid Invalid shipper phone extension Package {PACKAGE_INDEX} . BasicCommitmentRequest object cannot be null. Special service conflict. Upgrade Packaging. Shipment special service entered at package level.Dimensions exceed length and girth limit allowed for the destination Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} .Envelope weight over limit. 8621 8622 8623 8624 8625 8626 8627 8628 8629 8630 Ship Service Code 8608 8609 8610 8611 8612 8613 8614 8615 8616 8617 8618 8619 8620 Message Package {PACKAGE_INDEX} . East Coast Special is not allowed. Invalid currency type for validation.Saturday Pickup is not allowed with the service selected.East Coast Special is not allowed with the service selected. The Dangerous Goods type cannot be different across packages. Package {PACKAGE_INDEX} .Third Party Consignee is not allowed with the service selected.Dimensions exceed height limit allowed for the origin Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . East Coast Special is not allowed with the service selected Package {PACKAGE_INDEX} .East Coast Special is not allowed. Package {PACKAGE_INDEX} .Insured Value exceeds limit allowed. Invalid drop off type for service selected. Package {PACKAGE_INDEX} . Dangerous Goods must be entered on all packages. Developer Guide 395 .Dimensions exceed length limit allowed for the destination Package {PACKAGE_INDEX} .Saturday Pickup is not allowed. The origin does not allow pickup for Express or Freight services The origin is not served for Express or Freight services FedEx Web Services.Package is too large. Broker Select Option is not allowed with the service selected. Package {PACKAGE_INDEX} . Signature Option must be entered on all packages. Package {PACKAGE_INDEX} .Weight exceeds limit allowed for the destination Service {SERVICE_TYPE} is invalid. {PACKAGE_INDEX} Dry Ice cannot be entered at the shipment level.

Only {CURRENCY_TYPE} is allowed. Protection From Freezing is not allowed.Pre Delivery Notification cannot be entered at the package level. Pre Delivery Notification is not allowed. Liftgate Pickup is not allowed. Package {PACKAGE_INDEX} .Regional Mall Pickup cannot be entered at the package level. Package {PACKAGE_INDEX} . Service option type {SERVICE_OPTION_TYPE} is invalid.Freight Guarantee cannot be entered at the package level. 8658 Flatbed Trailer is not allowed. Liftgate Delivery is not allowed. Pending shipment type is invalid.Pending Shipment cannot be entered at the package level. Package {PACKAGE_INDEX} .Pending Complete cannot be entered at the package level. Developer Guide 396 . Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} .Protection From Freezing cannot be entered at the package level. Regional Mall Pickup is not allowed. 8659 8660 8661 8662 8663 8664 8665 8666 8667 8668 8669 8670 8671 8672 8673 Package {PACKAGE_INDEX} . FedEx Web Services. Freight Guarantee is not allowed. Package {PACKAGE_INDEX} .Limited Access Pickup cannot be entered at the package level. Extreme Length is not allowed.Exhibition cannot be entered at the package level.Extreme Length cannot be entered at the package level. Limited Access Delivery is not allowed. Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} .Limited Access Delivery cannot be entered at the package level. Exhibition is not allowed.Liftgate Pickup cannot be entered at the package level. Dimensions exceed height limit allowed Dimensions exceed length limit allowed Weight exceeds limit allowed Destination city is invalid Origin city is invalid Insured Value cannot be a negative value Dangerous goods accessibility type is invalid Dangerous goods accessibility type is required Invalid Smart Post Detail Invalid Smart Post Indicia Invalid Smart Post Hub Id Invalid Smart Post Ancillary Endosement Insured value cannot be provided for Smart Post shipment Account not eligible for Smart Post service 8657 8655 8656 Ship Service Code 8654 Message Package {PACKAGE_INDEX} .Regional Mall Delivery cannot be entered at the package level.Flatbed Trailer cannot be entered at the package level.Liftgate Delivery cannot be entered at the package level. Regional Mall Delivery is not allowed. Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} . Package {PACKAGE_INDEX} .Appendix N Error Code Messages Ship Service Code 8631 8632 8633 8634 8635 8636 8637 8638 8639 8640 8641 8642 8643 8644 8645 8646 8647 8648 8649 8650 8651 8652 8653 Message Invalid currency type. Limited Access Pickup is not allowed.

Appendix N Error Code Messages Ship Service Code 8674 8675 8676 8677 8678 8679 8680 8681 8682 8683 8684 8685 8686 8687 8900 8901 8902 8903 Message Invalid Ancillary Endorsement Type for PRESORTED_STANDARD Smart Post Shipment. Electronic Trade Documents are not allowed with the service selected Electronic Trade Documents cannot be requested on a package level Your request is not compatible with the ASTRA bar code Customer is not eligible for Hazardous Materials Dangerous Goods. Dangerous Goods hazardous commodity option type is not valid with Return Shipment. Hazardous Materials Dangerous Goods is not valid with ORM-D or Small Quantity Exception Dangerous Goods. Dangerous goods hazardous commodity option type is not allowed for the origin/destination pair. Special service conflict. Developer Guide 397 . ORM-D Dangerous Goods is not valid with Small Quantity Exception Dangerous Goods. Package {PACKAGE_INDEX} – Dangerous goods hazardous commodity option type is not allowed for the origin/destination pair. Special service conflict. Package {PACKAGE_INDEX} – Special service conflict. Hazardous Materials Dangerous Goods is not valid with ORM-D or Small Quantity Exception Dangerous Goods. Document {DOC_INDEX} failed virus check Document {DOC_INDEX} content is missing Document {DOC_INDEX} file name is missing Document format not supported Pickup Code 1000 5010 5011 5012 5013 5014 5015 5016 5017 Message General Failure Account Number Is Empty or NULL Meter Number Is Empty or NULL Account Number Not In database Meter Number Not In Database Invalid or blank package count Invalid or blank package weight No Contact Name specified Invalid Company close time Ship Service Code 8904 8905 8907 8908 8909 8910 8911 8912 Message Document ID is invalid Invalid document type for document {DOC_INDEX} Document type is not allowed ETD not allowed for origin or destination Tracking number already exists in system Future day shipping not allowed with ETD Document {DOC_INDEX} file name is invalid Customer reference exceeds max characters in document {DOC_INDEX} Pickup Service Error Messages The following error messages apply to the Pickup Service: FedEx Web Services. Package {PACKAGE_INDEX} – Special service conflict. Special service conflict. Package {PACKAGE_INDEX} – Special service conflict. ORM-D Dangerous Goods is not valid with Small Quantity Exception Dangerous Goods. Hazardous Materials Dangerous Goods is not allowed with the service selected. Dangerous Goods hazardous commodity option type is not valid with Return Shipment.

Drop off available CSS Service is not allow to this location Dangerous goods are not allow to this location Dry Ice is not allow to this location No HAL service to this location Pickup Code 5041 5042 5043 5044 5045 5046 5047 5048 5049 504A 504B 504C 504D 504E 504F 5050 5051 5052 5053 5054 5055 5056 5057 Message Original Zip Code is a P.cannot update Remote location .O Box Destination Zip Code is a served P.O Box No Service in Origin Zip Code Service is not available to this location Too Late For PickUp Service.Appendix N Error Code Messages Pickup Code 5018 5019 5020 5021 5022 5023 5024 5025 5026 5027 5028 5029 5030 5031 5032 5033 5034 5035 5036 5037 5038 5039 5040 Message Unable To Pickup before Close time Too late for pickup No pickup service today No pickup on Sunday or Holiday Could Not communicate with P2D system Bad transaction number Bad Address.cannot update Pickup is over 2 days old . cannot cancel or update Pickup already made. Field is empty or null State field is empty or null Zip code field is empty or null Invalid ready time Invalid country code Invalid Zip Code Destination Zip Code is Invalid Destination Zip Code is an Unserved P. it is Empty or NULL Bad City. cannot cancel or update General update error Pickup was canceled .call FedEx Database failure General P2D failure Dispatch already exists Intra-country service not available Cannot schedule pickup beyond 1 working day Invalid date FedEx Web Services.O Box Invalid Pickup Time Destination Zip Code is out of Delivery Area Ready Time after Cutoff Time Cash-Only Account Missing Authentication Flag Invalid Confirmation Number Invalid Location ID No Dispatch found for this account Invalid company name Invalid phone number Previous day pickup. Developer Guide 398 .

(June 04) Incomplete Time Returned from P2D. Unable to call Rate. (June 04) Package Count is invalid. blank. 48 or 53 is valid ) Invalid Booking Number ( Only Numeric ) Invalid Girth.use international priority Cannot schedule dispatch for more than a given number of working days State or zip code change not allowed Must reschedule to change pickup day Package Location not Entered. T or D is valid ) Invalid TruckSize ( 28. (June 04) Invalid Recipient City. Unable to call 1source. Unable to connect to Ursa Error. Suite Code Max Weight allowed Per Piece is 2200 for F1/F2/F3 as per P2D More then 1 record matches phone number from 1source. (June 04) Average Package Weight Exceeds Service Code Limit. (June 04) Invalid Recipient State. (June 04) Recipient Zip State Combination doesn't match. ExpressTag Only. (June 04) Invalid Recipient AddrLine1. (June 04) Zip State Combination doesn't match. ExpressTag Only. (June 04) Invalid Recipient Phone Number. ExpressTag Only. (June 04) Can not schedule a Pickup Request for the previous day (June 04) FedEx Web Services. ExpressTag Only. ExpressTag Only. ExpressTag Only.Appendix N Error Code Messages Pickup Code 5058 5059 505A 505B 505C 505D 505E 505F 5060 5061 5062 5063 5064 5065 5066 5067 5068 5069 5070 5071 5072 5073 5074 Message Past ExpressFreighter cutoff . Response from P2D is too Large. Invalid Dim Width Invalid Dim Length Invalid Dim Height Invalid Service Type ( Only F1. ExpressTag Only. Weight UOM must be LBS Bad RMA Number Bad Pay Type Pay Type is Other but Payor AcctNbr is blank P2D Returns a different Date then requested. F2 or F3 is valid ) Invalid Field LTD ( Only L. IVRDispatch only. or not valid. (June 04) Neither Recipient Company Name nor Contact Name populated. ExpressTag Only. (June 04) Currency Code must be USD Declared Value is too large. Developer Guide 399 . IVRDispatch only. Floor. (June 04) Both Contact Name and Company Name are blank. ExpressTag Only. ExpressTag Only. ExpressTag Only. ( This is returned by P2D ) Invalid Dept. IVRDispatch only. (June 04) Invalid Recipient Country Code. IVRDispatch only. Rear or Side) Carrier Code not Specified ( FDXE or FDXG ) No Remarks Entered. ExpressTag Only. ExpressTag Only. (June 04) Exp Tag Service Code is invalid. (June 04) Duplicate Cancel Request. Pickup Code 5075 5076 5077 5078 5079 507A 507B 507C 507D 507E 507F 5080 5081 5082 5083 5084 5085 5087 5088 5089 508A 508B 508C Message Incomplete Date Returned from P2D. 1Source can not find account number. IVRDispatch only. (Front. ExpressTag Only.

Package {PACKAGE_INDEX} . not avail for standard overnight (June 04) PRP Indicator is set but PRP not populated. FedEx Electronic Trade Documents Error Messages The following error messages apply to FedEx® Electronic Trade Documents: FedEx SmartPost Shipping Error Messages The following error messages apply to FedEx SmartPost shipping: 498 499 500 FedEx Web Services. IVR Dispatch Only. (June 04) Difference between Ready Time and Last Access Time too small. (June 04) Sat.Electronic Trade Documents cannot be entered at the package level.Appendix N Error Code Messages Pickup Code 508D 508E 508F 5090 5091 5092 5093 5094 5095 Message Same day Express Tag not Avail at Pickup address ExpressTag Only. (June 04) Electronic Trade Documents Code Message Electronic Trade Documents is not allowed with the service selected. Invalid Smart Post Mailer ID. Electronic Trade Document is not allowed. Developer Guide 400 . (June 04) Special Handling Flag conflict. Deliv. Invalid Smart Post Pickup Carrier. (June 04) Prohibited shipper State Code. (June 04) Saturday HAL not available for SO. SmartPost Code 2504 8164 8165 Message Invalid Smart post special service type. (June 04) Prohibited Recipient State Code. (June 04) Max Weight for Letter Exceeded.

O Countries Accepting Electronic Commercial Invoices .

Developer Guide 402 . VINCENT BRITISH VIRGIN ISLANDS U S VIRGIN ISLANDS FedEx Web Services. KITTS & NEVIS LIECHTENSTEIN LUXEMBOURG Code PR PS SG TT TW US UY VC VG VI Country PUERTO RICO PALESTINE SINGAPORE TRINIDAD & TOBAGO TAIWAN UNITED STATES URUGUAY ST.Appendix O Countries Accepting Electronic Commercial Invoices The following table lists the countries that accept Electronic Commercial Invoices (ECI): Code AE AU BB BE BH CA CH DE Country UNITED ARAB EMIRATES AUSTRALIA BARBADOS BELGIUM BAHRAIN CANADA SWITZERLAND GERMANY Code MC MN MO MX MY NL NZ PL Country MONACO MONGOLIA MACAU MEXICO MALAYSIA NETHERLANDS NEW ZEALAND POLAND Code FR GB GP HK IE IT JP KN LI LU Country FRANCE UNITED KINGDOM GUADELOUPE HONG KONG IRELAND ITALY JAPAN ST.

P Track Service Scan Codes .

then neither the "Package Exception Scan Code" or the "Package Exception Scan Message" will be returned. TACM <> AR FDCC Arrived at origin airport AA N/A N/A FedEx Web Services. Note: N/A means that nothing will be returned for that field. however. if there is an N/A in the "Package Exception Scan Message" field. Developer Guide 404 . TACM <> AR FDC At local FedEx facility FD SP At local FedEx facility or multiple statuses Arrived at origin airport N/A Flight <>. Scan Event Code AC AC AF AF AF AF AF AF AF AF AF AF AF AF AR Carrier Code FXSP FXSP FDCC FDFR FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FX FX FDC Scan Event Message Cleared customs .picked up by Canada Post At Canada Post facility At local service center At local facility At local FedEx facility At local FedEx facility At local FedEx facility At local FedEx facility At local FedEx facility At local FedEx facility At local FedEx facility At local FedEx facility At local FedEx facility At local FedEx facility Arrived at Port of Entry Package Status Code Package Status Message IT AC ED AF FD FD FD FD FD FD FD AF AF AF IT SP In transit At Canada Post facility Enroute to delivery At local facility At FedEx destination facility At FedEx destination facility At FedEx destination facility At FedEx destination facility At FedEx destination facility At FedEx destination facility At FedEx destination facility At local FedEx facility At local FedEx facility At local FedEx facility In transit or multiple statuses Package Exception Scan Code N/A N/A M M 010 023 037 042 043 070 094 A3 44 A3 N/A Package Exception Scan Message N/A N/A On trailer <> On trailer <> Manifest Number <> N/A N/A N/A Contacting recipient for appointment Appointment date <> and time <> set N/A Scheduled for delivery next business day Tendered at <> N/A Tendered at <> Flight <>.Appendix P Track Service Scan Codes See the Appendix W: “Glossary” on page 499 for Carrier Code definitions.

Appendix P Track Service Scan Codes Scan Event Code AR AR AR AR AR AR AR AR AR AR AR AR AR AR AR AR AR AR AR AR AR AR AR Carrier Code FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDEG FDEG FDEG FDFR FDFR FDFR FDFR FDFR FX FX FX FX FX FX Scan Event Message At border stop At delivery At pickup Arrived at dest airport At local service center At local service center At border stop At border stop At delivery Arrived at FedEx location Arrived at FedEx location At local FedEx facility At local facility At local facility Arrived at customs broker At pickup At delivery Arrived at FedEx location At local FedEx facility At local FedEx facility At local FedEx facility At local FedEx facility At local FedEx facility Package Status Code Package Status Message ED AD AP PL ED ED ED CP AD AR AR FD AF AF AR AP AD AR FD FD FD FD OF Enroute to delivery At delivery At pickup Arrived at dest airport Enroute to delivery Enroute to delivery Enroute to delivery Clearance in progress At delivery Arrived at FedEx location Arrived at FedEx location At FedEx destination facility At local facility At local facility Arrived at customs broker At pickup At delivery Arrived at FedEx location At FedEx destination facility At FedEx destination facility At FedEx destination facility At FedEx destination facility At FedEx origin facility 01 41 41 44 Package Exception Scan Code N/A N/A N/A N/A AR X4 BRKR BRKR DARV N/A 070 091 AR X4 BRKR OARV DARV Package Exception Scan Message N/A N/A N/A N/A On trailer <> On trailer <> N/A N/A On trailer <> N/A N/A N/A On trailer <> On trailer <> Clearance in progress Arrived at customer location for pickup Arrived at customer location for delivery N/A N/A Package not delivered/not attempted Package not due for delivery Package not due for delivery N/A FedEx Web Services. Developer Guide 405 .

Arrived at local Post Office – Allow one to two additional days for delivery. Postal Service facility A4A AR FXSP At U. Postal Service facility AX At U. A final delivery scan will not be generated for this shipment.S. Tendered to U.Appendix P Track Service Scan Codes Scan Event Code AR AR AR AR AR AR AR Carrier Code FX FX FX FX FXSP FXSP FXSP Scan Event Message At local FedEx facility At local FedEx facility At dest sort facility At dest sort facility At U. Vehicle furnished but not used N/A N/A N/A 779 N/A N/A 078 CSCLRD Order Deleted N/A N/A N/A Shipment cleared N/A AR FXSP At U.S. Developer Guide 406 . Postal Service facility AX At U. Postal Service for delivery – Allow one to two additional days for delivery. Postal Service facility N/A N/A A4 Package Exception Scan Code 44 015A Package Exception Scan Message N/A N/A N/A N/A N/A N/A Tendered to U.S.S. Postal Service facility A9 CA CA CA CA CA CC CC CC CC CC FDCC FDCC FDEG FX FXK FDC FDCC FDEG FDFR FX Shipment cancelled Shipment cancelled Shipment cancelled by sender Shipment cancelled by sender Order Cancelled International shipment release International shipment release International l shipment release International shipment release International shipment release CA CA CA CA CA IT CC CC CC CC Shipment cancelled Shipment cancelled Shipment cancelled by sender Shipment cancelled by sender Order Cancelled International shipment release International shipment release International shipment release International shipment release International shipment release DR N/A N/A FedEx Web Services.S.S. Postal Service for delivery – Allow one to two additional days for delivery. Postal Service facility Arrived at FedEx location At U.S. Postal Service facility Package Status Code Package Status Message FD HL SF SF AX AR AX At FedEx destination facility At FedEx destination facility At dest sort facility At dest sort facility At U.S.S. Postal Service facility Arrived at FedEx location At U.S.

Developer Guide 407 .Appendix P Track Service Scan Codes Scan Event Code CC CC CC CD CD CD CD CD CD CD CD CD Carrier Code FX FX FX FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDCC Scan Event Message International shipment release International shipment release International l shipment release Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Package Status Code Package Status Message CC CC CC CD CD CD CD CD CD CD CD CD International shipment release International shipment release International shipment release Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay 65 66 INBOND CSHELD CSPWRK MXRDY R0004 R0008 R0019 R0025 R0039 Package Exception Scan Code Package Exception Scan Message N/A N/A N/A Shipment held in bond Arrived at Customs – Awaiting inspection Additional paperwork or information is required Ready for pickup by Mexico broker Goods are subject to regulatory review In clearance process Goods are subject to regulatory review Shipment requires a Commercial Invoice Commodity being shipped is restricted into the destination country Clearance instructions from the importer are required Detailed broker information is required Arrangement for duties and taxes is required Unknown status: Non-FedEx broker Paperwork is subject to regulatory review CD CD CD CD CD FDCC FDCC FDCC FDCC FDCC Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay CD CD CD CD CD Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay R0055 R0074 R0093 R0102 R0162 FedEx Web Services.

Developer Guide 408 .Appendix P Track Service Scan Codes Scan Event Code CD CD CD CD CD CD CD CD CD CD Carrier Code FDCC FDFR FDFR FDFR FDFR FDFR FDFR FDFR FDFR FDFR Scan Event Message Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Package Status Code Package Status Message CD CD CD CD CD CD CD CD CD CD Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Package Exception Scan Code R0164 INBOND CSHELD CSPWRK MXRDY R0004 R0008 R0019 R0025 R0039 Package Exception Scan Message Goods are subject to regulatory review Shipment held in bond Arrived at Customs – Awaiting inspection Additional paperwork or information is required Ready for pickup by Mexico broker Goods are subject to regulatory review In clearance process Goods are subject to regulatory review Shipment requires a Commercial Invoice Commodity being shipped is restricted into the destination country Clearance instructions from the importer are required Detailed broker information is required Arrangement for duties and taxes is required Unknown status: Non-FedEx broker Paperwork is subject to regulatory review Goods are subject to regulatory review CD CD CD CD CD CD FDFR FDFR FDFR FDFR FDFR FDFR Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay CD CD CD CD CD CD Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay R0055 R0074 R0093 R0102 R0162 R0164 FedEx Web Services.

Developer Guide 409 .Appendix P Track Service Scan Codes Scan Event Code CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD Carrier Code FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG Scan Event Message Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Package Status Code Package Status Message CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Package Exception Scan Code 075 076 R0000 R0001 R0002 R0003 R0004 R0005 R0006 R0007 R0008 R0009 R0010 R0011 R0012 R0013 R0014 R0015 R0016 R0017 R0018 R0019 R0020 Package Exception Scan Message In clearance process In clearance process N/A N/A N/A N/A Goods are subject to regulatory review N/A N/A In clearance process In clearance process N/A N/A N/A N/A N/A In clearance process N/A N/A Shipment being returned to shipper Processing duties and taxes payment Goods are subject to regulatory review N/A FedEx Web Services.

Goods are not properly mutilated for clearance. Unisex. Shipment requires a Commercial Invoice. Women. Documentation illegible. Shipment requires a complete Commercial Invoice. Developer Guide 410 . Commercial Invoice is incomplete. N/A N/A The gender for which the shipment’s contents are made must be specified. Goods are not properly marked as a sample. For example: Men. N/A CD CD CD FDEG FDEG FDEG Clearance delay Clearance delay Clearance delay CD CD CD Clearance delay Clearance delay Clearance delay R0022 R0023 R0024 CD CD CD FDEG FDEG FDEG Clearance delay Clearance delay Clearance delay CD CD CD Clearance delay Clearance delay Clearance delay R0025 R0026 R0027 CD CD CD CD CD CD CD FDEG FDEG FDEG FDEG FDEG FDEG FDEG Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay CD CD CD CD CD CD CD Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay R0028 R0029 R0030 R0031 R0032 R0033 R0034 FedEx Web Services. N/A N/A N/A Goods are not labeled properly to meet marking requirements. Children.Appendix P Track Service Scan Codes Scan Event Code CD Carrier Code FDEG Scan Event Message Clearance delay Package Status Code Package Status Message CD Clearance delay Package Exception Scan Code R0021 Package Exception Scan Message Shipment requires a certificate of origin from the Chamber of Commerce at the origin location. Certificate must include origin of goods (country of manufacture).

Confirmation of currency is required. A verification of the country of manufacture is required. Developer Guide 411 . CD CD CD CD CD CD CD CD FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay CD CD CD CD CD CD CD CD Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay R0036 R0037 R0038 R0039 R0040 R0041 R0042 R0043 CD FDEG Clearance delay CD Clearance delay R0044 CD FDEG Clearance delay CD Clearance delay R0045 CD CD CD CD CD FDEG FDEG FDEG FDEG FDEG Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay CD CD CD CD CD Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay R0046 R0047 R0048 R0049 R0050 FedEx Web Services. The value of goods for each item on the Commercial Invoice is required for clearance. The original visa/export license from the origin country is required. Correct value of shipment is required. N/A A confirmation of the value of goods is required. N/A N/A N/A N/A A specialized form/statement from the shipper is required. N/A A Country of Origin declaration is required. A detailed commodity breakdown with itemized description and values is required.Appendix P Track Service Scan Codes Scan Event Code CD Carrier Code FDEG Scan Event Message Clearance delay Package Status Code Package Status Message CD Clearance delay Package Exception Scan Code R0035 Package Exception Scan Message Shipment requires documentation supporting preferential duty and tax treatment. Shipment documentation indicates value discrepancy.

A Power of Attorney (POA) or form letter. CD CD FDEG FDEG Clearance delay Clearance delay CD CD Clearance delay Clearance delay R0057 R0058 CD CD CD CD CD FDEG FDEG FDEG FDEG FDEG Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay CD CD CD CD CD Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay R0059 R0060 R0061 R0062 R0063 CD CD CD FDEG FDEG FDEG Clearance delay Clearance delay Clearance delay CD CD CD Clearance delay Clearance delay Clearance delay R0064 R0065 R0066 FedEx Web Services.) N/A A written statement indicating the end use of goods or reason of importation is required. SSN. A Quarantine Permit is required N/A A specialized form/statement is required for clearance from recipient.Appendix P Track Service Scan Codes Scan Event Code CD CD CD CD CD CD Carrier Code FDEG FDEG FDEG FDEG FDEG FDEG Scan Event Message Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Package Status Code Package Status Message CD CD CD CD CD CD Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Package Exception Scan Code R0051 R0052 R0053 R0054 R0055 R0056 Package Exception Scan Message N/A N/A N/A N/A Clearance instructions from the importer are required. GST. authorizing FedEx/Broker to clear the shipment on behalf of the importer. Import license or permit is required for clearance. etc. Developer Guide 412 . is required for clearance. RFC. (Examples include EIN. VAT. Shipment requires importer’s registration/identification number for clearance. N/A N/A A Personal Effects form or selfclearance is required.

Original export documents required on repaired goods. N/A N/A N/A N/A Detailed broker information is required. N/A N/A N/A N/A N/A N/A CD CD CD FDEG FDEG FDEG Clearance delay Clearance delay Clearance delay CD CD CD Clearance delay Clearance delay Clearance delay R0076 R0077 R0078 CD CD CD CD CD CD FDEG FDEG FDEG FDEG FDEG FDEG Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay CD CD CD CD CD CD Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay R0079 R0080 R0081 R0082 R0083 R0084 FedEx Web Services. Temporary Importation Bond is required. Documents must be translated into the local language for goods to be classified and shipment to be cleared. N/A A duty free declaration is required.Appendix P Track Service Scan Codes Scan Event Code CD CD CD CD CD CD CD CD CD Carrier Code FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG Scan Event Message Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Package Status Code Package Status Message CD CD CD CD CD CD CD CD CD Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Package Exception Scan Code R0067 R0068 R0069 R0070 R0071 R0072 R0073 R0074 R0075 Package Exception Scan Message Goods are subject to regulatory review. Proof of Export documentation required for shipment to obtain duty relief upon clearance. Developer Guide 413 .

The original visa/export license from the origin country is not with the CD CD CD FDEG FDEG FDEG Clearance delay Clearance delay Clearance delay CD CD CD Clearance delay Clearance delay Clearance delay R0101 R0102 R0103 CD FDEG Clearance delay CD Clearance delay R0104 FedEx Web Services. N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A The original visa/export license from the origin country is incomplete or illegible. N/A N/A N/A In clearance process. N/A Unknown status: Non-FedEx broker. The original visa/export license from the origin country is not with the shipment. Developer Guide 414 .Appendix P Track Service Scan Codes Scan Event Code CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD Carrier Code FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG Scan Event Message Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Package Status Code Package Status Message CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Package Exception Scan Code R0085 R0086 R0087 R0088 R0089 R0090 R0091 R0092 R0093 R0094 R0095 R0096 R0097 R0098 R0099 R0100 Package Exception Scan Message Goods are subject to regulatory review.

Appendix P

Track Service Scan Codes
Scan Event Code Carrier Code Scan Event Message Package Status Code Package Status Message Package Exception Scan Code Package Exception Scan Message shipment. A copy cannot be used for clearance. CD CD CD CD CD CD CD CD CD CD FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay CD CD CD CD CD CD CD CD CD CD Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay R0105 R0106 R0107 R0108 R0109 R0110 R0111 R0112 R0113 R0114 N/A Importer needs to provide tariff number. N/A Additional documentation is required for clearance. N/A N/A Contents may not be marked or labeled appropriately. N/A N/A Proof of origin required for shipments re-imported to country of origin. A description of goods is required. N/A Original invoice with company logo and/or original signature is required for clearance. N/A The cost of the repair, alteration, warranty for the item(s) on the Commercial Invoice is needed for classification. Market value of the items may also be required.

CD CD CD

FDEG FDEG FDEG

Clearance delay Clearance delay Clearance delay

CD CD CD

Clearance delay Clearance delay Clearance delay

R0115 R0116 R0117

CD CD

FDEG FDEG

Clearance delay Clearance delay

CD CD

Clearance delay Clearance delay

R0118 R0119

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Track Service Scan Codes
Scan Event Code CD CD CD Carrier Code FDEG FDEG FDEG Scan Event Message Clearance delay Clearance delay Clearance delay Package Status Code Package Status Message CD CD CD Clearance delay Clearance delay Clearance delay Package Exception Scan Code R0120 R0121 R0122 Package Exception Scan Message In Clearance Process. N/A A shipment that is missing a signature or title on any form other than a Commercial Invoice. A statement is required from the shipper to appear on the Commercial Invoice atesting to the non-toxicity of the goods shipped. Part number not provided in customer's database. N/A N/A Quantity of goods shipped is required on the Commercial Invoice. Length and/or width are required on the Commercial Invoice. N/A Assembler's declaration needed to indicate the costs of the local country parts used to assemble foreign-made goods. N/A N/A A non-FedEx systems outage has delayed release. A FedEx Systems Outage has delayed release. N/A

CD

FDEG

Clearance delay

CD

Clearance delay

R0123

CD CD CD CD CD CD CD

FDEG FDEG FDEG FDEG FDEG FDEG FDEG

Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay

CD CD CD CD CD CD CD

Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay

R0124 R0125 R0126 R0127 R0128 R0129 R0130

CD CD CD CD CD

FDEG FDEG FDEG FDEG FDEG

Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay

CD CD CD CD CD

Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay

R0131 R0132 R0133 R0134 R0135

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Appendix P

Track Service Scan Codes
Scan Event Code CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD Carrier Code FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG Scan Event Message Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Package Status Code Package Status Message CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Package Exception Scan Code R0136 R0137 R0138 R0139 R0140 R0141 R0142 R0143 R0144 R0145 R0146 R0147 R0148 R0149 R0150 R0151 R0152 R0153 R0154 R0155 Package Exception Scan Message N/A N/A N/A N/A N/A Itemized breakdown of product composition required. Description provided is insufficient to classify commodity. N/A N/A N/A All pieces have not arrived at clearance port together. N/A N/A N/A The visa was not transmitted electronically. N/A Goods are subject to regulatory review. Agency closed. In clearance process. N/A N/A

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Appendix P

Track Service Scan Codes
Scan Event Code CD Carrier Code FDEG Scan Event Message Clearance delay Package Status Code Package Status Message CD Clearance delay Package Exception Scan Code R0156 Package Exception Scan Message Wood packing material for international trade must possess internationally recognized stamp/ brand attesting to its approved phytosanitary status. Military Declaration is required. N/A In clearance process. A completed Tax Exception Form is required. N/A Paperwork is subject to regulatory review. Goods are subject to regulatory review. Goods are subject to regulatory review. N/A In clearance process. N/A In clearance process. N/A N/A R0000 R0001 R0002 In clearance process. Additional paperwork or information is required from importer. Additional paperwork is required from shipper.

CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD

FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FX FX FX FX FX FX

Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay

CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD

Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay

R0157 R0158 R0159 R0160 R0161 R0162 R0163 R0164 R0165 R0166 R0167 55

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Appendix P

Track Service Scan Codes
Scan Event Code CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD Carrier Code FX FX FX FX FX FX FX FX FX FX FX FX FX FX FX FX FX FX FX Scan Event Message Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Package Status Code Package Status Message CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Package Exception Scan Code R0003 R0004 R0005 R0006 R0007 R0008 R0009 R0010 R0011 R0012 R0013 R0014 R0015 R0016 R0017 R0018 R0019 R0020 R0021 Package Exception Scan Message In clearance process. Goods are subject to regulatory review. N/A N/A In clearance process. In clearance process. N/A N/A N/A N/A N/A In clearance process. In clearance process. N/A Shipment being returned to shipper. Processing duties and taxes payment. Goods are subject to regulatory review. N/A Shipment requires a certificate of origin from the Chamber of Commerce at the origin location. Certificate must include origin of goods (country of manufacture).

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Appendix P

Track Service Scan Codes
Scan Event Code CD CD CD Carrier Code FX FX FX Scan Event Message Clearance delay Clearance delay Clearance delay Package Status Code Package Status Message CD CD CD Clearance delay Clearance delay Clearance delay Package Exception Scan Code R0022 R0023 R0024 Package Exception Scan Message N/A N/A The gender for which the shipment’s contents are made must be specified. For example: Men, Women, Children, Unisex. Shipment requires a Commercial Invoice. Commercial Invoice is incomplete. Documentation illegible. Shipment requires a complete Commercial Invoice. N/A Shipment requires additional paperwork. Shipment requires a Multiple Country Declaration. Goods are not labeled properly to meet marking requirements Goods are not properly marked as a sample. oods are not properly mutilated for clearance. N/A Shipment requires documentation supporting preferential duty and tax treatment. N/A

CD CD CD

FX FX FX

Clearance delay Clearance delay Clearance delay

CD CD CD

Clearance delay Clearance delay Clearance delay

R0025 R0026 R0027

CD CD CD CD CD CD CD CD

FX FX FX FX FX FX FX FX

Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay

CD CD CD CD CD CD CD CD

Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay

R0028 R0029 R0030 R0031 R0032 R0033 R0034 R0035

CD

FX

Clearance delay

CD

Clearance delay

R0036

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Appendix P

Track Service Scan Codes
Scan Event Code CD CD Carrier Code FX FX Scan Event Message Clearance delay Clearance delay Package Status Code Package Status Message CD CD Clearance delay Clearance delay Package Exception Scan Code R0037 R0038 Package Exception Scan Message Importer has refused to accept the shipment. Documentation missing. A statement verifying origin of shipment, and a statement specifying cost(s) of repair/alteration of items on the commercial invoice are required. N/A A specialized form/statement from the shipper is required. N/A A Country of Origin declaration is required. A detailed commodity breakdown with itemized description and values is required. Shipment documentation indicates value discrepancy. Correct value of shipment is required. The value of goods for each item on the Commercial Invoice is required for clearance. Shipment requires a Value Declaration for clearance. A confirmation of the value of goods is required. Confirmation of currency is required. A verification of the country of manufacture is required.

CD CD CD CD CD

FX FX FX FX FX

Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay

CD CD CD CD CD

Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay

R0039 R0040 R0041 R0042 R0043

CD

FX

Clearance delay

CD

Clearance delay

R0044

CD

FX

Clearance delay

CD

Clearance delay

R0045

CD CD CD CD

FX FX FX FX

Clearance delay Clearance delay Clearance delay Clearance delay

CD CD CD CD

Clearance delay Clearance delay Clearance delay Clearance delay

R0046 R0047 R0048 R0049

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Appendix P

Track Service Scan Codes
Scan Event Code CD CD Carrier Code FX FX Scan Event Message Clearance delay Clearance delay Package Status Code Package Status Message CD CD Clearance delay Clearance delay Package Exception Scan Code R0050 R0051 Package Exception Scan Message The original visa/export license from the origin country is required. Shipment is awaiting customs approval for transit documentation or in process of being transferred to another location. A certificate/permit confirming goods are compliant with local regulations is required. In clearance process, please call for information. Authorization for use of importer’s deferment account is required. Clearance instructions from the importer are required. Shipment requires importer’s registration/identification number for clearance. (Examples include EIN, SSN, VAT, GST, RFC, etc.) The original importer permit/license issued for this specific shipment is required for clearance. A written statement indicating the end use of goods or reason of importation is required. Import license or permit is required for clearance. N/A An NOM Letter (carta de no commercializacion) is required.

CD

FX

Clearance delay

CD

Clearance delay

R0052

CD CD CD CD

FX FX FX FX

Clearance delay Clearance delay Clearance delay Clearance delay

CD CD CD CD

Clearance delay Clearance delay Clearance delay Clearance delay

R0053 R0054 R0055 R0056

CD

FX

Clearance delay

CD

Clearance delay

R0057

CD

FX

Clearance delay

CD

Clearance delay

R0058

CD CD CD

FX FX FX

Clearance delay Clearance delay Clearance delay

CD CD CD

Clearance delay Clearance delay Clearance delay

R0059 R0060 R0061

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Appendix P

Track Service Scan Codes
Scan Event Code CD CD Carrier Code FX FX Scan Event Message Clearance delay Clearance delay Package Status Code Package Status Message CD CD Clearance delay Clearance delay Package Exception Scan Code R0062 R0063 Package Exception Scan Message A Personal Effects form or selfclearance is required. A Power of Attorney (POA) or form letter, authorizing FedEx/Broker to clear the shipment on behalf of the importer, is required for clearance. A Quarantine Permit is required N/A A specialized form/statement is required for clearance from recipient. Goods are subject to regulatory review. A description of goods is required. A duty free declaration is required. N/A N/A A more accurate description of goods for commodity classification is required for clearance. Itemized breakdown of material/ fabric contents is required. Detailed broker information is required. Proof of Export documentation required for shipment to obtain duty relief upon clearance. Original export documents required on repaired goods.

CD CD CD

FX FX FX

Clearance delay Clearance delay Clearance delay

CD CD CD

Clearance delay Clearance delay Clearance delay

R0064 R0065 R0066

CD CD CD CD CD CD

FX FX FX FX FX FX

Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay

CD CD CD CD CD CD

Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay

R0067 R0068 R0069 R0070 R0071 R0072

CD CD CD

FX FX FX

Clearance delay Clearance delay Clearance delay

CD CD CD

Clearance delay Clearance delay Clearance delay

R0073 R0074 R0075

CD

FX

Clearance delay

CD

Clearance delay

R0076

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Appendix P

Track Service Scan Codes
Scan Event Code CD CD Carrier Code FX FX Scan Event Message Clearance delay Clearance delay Package Status Code Package Status Message CD CD Clearance delay Clearance delay Package Exception Scan Code R0077 R0078 Package Exception Scan Message Temporary Importation Bond is required. Documents must be translated into the local language for goods to be classified and shipment to be cleared. N/A N/A Recipient business is not open. N/A A signed affidavit or a support document is required to return this shipment to the country of origin. Customer has requested non-express clearance. Goods are subject to regulatory review. N/A N/A N/A In clearance process. N/A The commercial invoice did not state the market value of the commodity after the repairs or alterations N/A N/A

CD CD CD CD CD

FX FX FX FX FX

Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay

CD CD CD CD CD

Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay

R0079 R0080 R0081 R0082 R0083

CD CD CD CD CD CD CD CD

FX FX FX FX FX FX FX FX

Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay

CD CD CD CD CD CD CD CD

Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay

R0084 R0085 R0086 R0087 R0088 R0089 R0090 R0091

CD CD

FX FX

Clearance delay Clearance delay

CD CD

Clearance delay Clearance delay

R0092 R0093

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A copy cannot be used for clearance. The original visa/export license from the origin country is not with the shipment. N/A N/A N/A The original visa/export license from the origin country is incomplete or illegible. A certificate issued by the State General Administration of the Peoples Republic of China for quality Supervision and Inspection and Quarantine stating that the solid wood packing material was heattreated. The original visa/export license from the origin country is not with the shipment. Documentation or information missing. fumigated. or treated with preservatives prior to leaving China. N/A Unknown status: Non-FedEx broker. N/A Importer needs to provide tariff number. Developer Guide 425 . CD CD CD CD FX FX FX FX Clearance delay Clearance delay Clearance delay Clearance delay CD CD CD CD Clearance delay Clearance delay Clearance delay Clearance delay R0097 R0098 R0099 R0100 CD CD CD FX FX FX Clearance delay Clearance delay Clearance delay CD CD CD Clearance delay Clearance delay Clearance delay R0101 R0102 R0103 CD FX Clearance delay CD Clearance delay R0104 CD CD FX FX Clearance delay Clearance delay CD CD Clearance delay Clearance delay R0105 R0106 FedEx Web Services.Appendix P Track Service Scan Codes Scan Event Code CD CD CD Carrier Code FX FX FX Scan Event Message Clearance delay Clearance delay Clearance delay Package Status Code Package Status Message CD CD CD Clearance delay Clearance delay Clearance delay Package Exception Scan Code R0094 R0095 R0096 Package Exception Scan Message A declaration is required on items listed as repaired or altered.

CD CD CD FX FX FX Clearance delay Clearance delay Clearance delay CD CD CD Clearance delay Clearance delay Clearance delay R0115 R0116 R0117 CD CD FX FX Clearance delay Clearance delay CD CD Clearance delay Clearance delay R0118 R0119 CD CD CD FX FX FX Clearance delay Clearance delay Clearance delay CD CD CD Clearance delay Clearance delay Clearance delay R0120 R0121 R0122 FedEx Web Services. N/A N/A Proof of origin required for shipments re-imported to country of origin. N/A The cost of the repair. Market value of the items may also be required. Developer Guide 426 . alteration. A description of goods is required. N/A A shipment that is missing a signature or title on any form other than a Commercial Invoice. N/A Original invoice with company logo and/or original signature is required for clearance. N/A N/A Contents may not be marked or labeled appropriately. warranty for the item(s) on the Commercial Invoice is needed for classification.Appendix P Track Service Scan Codes Scan Event Code CD CD CD CD CD CD CD CD Carrier Code FX FX FX FX FX FX FX FX Scan Event Message Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Package Status Code Package Status Message CD CD CD CD CD CD CD CD Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Package Exception Scan Code R0107 R0108 R0109 R0110 R0111 R0112 R0113 R0114 Package Exception Scan Message N/A Additional documentation is required for clearance. In Clearance Process.

N/A This entry must be presented at the Customs Port Office. Length and/or width are required on the Commercial Invoice. N/A In clearance process.Appendix P Track Service Scan Codes Scan Event Code CD Carrier Code FX Scan Event Message Clearance delay Package Status Code Package Status Message CD Clearance delay Package Exception Scan Code R0123 Package Exception Scan Message A statement is required from the shipper to appear on the Commercial Invoice atesting to the non-toxicity of the goods shipped. N/A Assembler's declaration needed to indicate the costs of the local country parts used to assemble foreign-made goods N/A N/A A non-FedEx systems outage has delayed release. Part number not provided in customer's database. Quantity of goods shipped is required on the Commercial Invoice. A FedEx Systems Outage has delayed release. Developer Guide 427 . CD CD CD CD CD CD CD FX FX FX FX FX FX FX Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay CD CD CD CD CD CD CD Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay R0124 R0125 R0126 R0127 R0128 R0129 R0130 CD CD CD CD CD CD CD CD FX FX FX FX FX FX FX FX Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay CD CD CD CD CD CD CD CD Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay R0131 R0132 R0133 R0134 R0135 R0136 R0137 R0138 FedEx Web Services. In clearance process. In clearance process.

N/A Goods are subject to regulatory review. In clearance process. Agency closed. N/A N/A N/A All pieces have not arrived at clearance port together. Itemized breakdown of product composition required. In clearance process.Appendix P Track Service Scan Codes Scan Event Code CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD Carrier Code FX FX FX FX FX FX FX FX FX FX FX FX FX FX FX FX FX FX Scan Event Message Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Package Status Code Package Status Message CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD CD Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Package Exception Scan Code R0139 R0140 R0141 R0142 R0143 R0144 R0145 R0146 R0147 R0148 R0149 R0150 R0151 R0152 R0153 R0154 R0155 R0156 Package Exception Scan Message In clearance process. FedEx Web Services. Description provided is insufficient to classify commodity. N/A N/A Wood packing material for international trade must possess internationally recognized stamp/ brand attesting to its approved phytosanitary status. N/A N/A N/A The visa was not transmitted electronically. Developer Guide 428 .

Goods are subject to regulatory review.Appendix P Track Service Scan Codes Scan Event Code CD CD CD CD CD Carrier Code FX FX FX FX FX Scan Event Message Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Package Status Code Package Status Message CD CD CD CD CD Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Package Exception Scan Code R0157 R0158 R0159 R0160 R0161 Package Exception Scan Message Military Declaration is required. In clearance process. Developer Guide 429 . N/A N/A N/A N/A Mechanical CD CD CD CD CD CD CD CD FX FX FX FX FX FX FX FX Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay CD CD CD CD CD CD CD CD Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay Clearance delay R0162 R0163 R0164 R0165 R0166 R0167 R0168 R0169 CH CP CP CP DE DD FDCC FX FX FXSP FDCC Location changed Clearance in progress Clearance in progress Pre-clearance delay Delivery Delay CH CP CP CP DE DD Location changed Clearance in progress Clearance in progress Pre-clearance delay Enroute to delivery/delayed LOCCHANGE 55 63 N/A A1 FedEx Web Services. A completed Tax Exception Form is required. In clearance process. In clearance process. In clearance process. Manufacturer name and address or manufacturer identification code (MID) for each commodity required. N/A Importer/Consignee supplied CI has not been received. N/A In clearance process. The shipment needs to go through a formal clearance process and is therefore delayed.

Appendix P Track Service Scan Codes Scan Event Code DE DD DE DD DE DD DE DD DE DD DE DD DE DD DE DD DE DD DE DD DE DD DE DD FDCC Delivery Delay FDCC Delivery Delay FDCC Delivery Delay FDCC Delivery Delay FDCC Delivery Delay FDCC Delivery Delay FDCC Delivery Delay FDCC Delivery Delay FDCC Delivery Delay FDCC Delivery Delay FDCC Delivery Delay Carrier Code FDCC Scan Event Message Delivery Delay Package Status Code Package Status Message DE DD DE DD DE DD DE DD DE DD DE DD DE DD DE DD DE DD DE DD DE DD DE DD Enroute to delivery/delayed U1 Origin weather Enroute to delivery/delayed SA Service delay Enroute to delivery/delayed RU Aircraft unloading delay Enroute to delivery/delayed RM Aircraft mechanical Enroute to delivery/delayed RL Aircraft loading delay Enroute to delivery/delayed RA Enroute to delivery/delayed R2 Shipment specifics changed by customer Air traffic control delay Enroute to delivery/delayed C5 Customer requested time change Enroute to delivery/delayed C4 Waiting to unload Enroute to delivery/delayed C2 Paperwork modification required Enroute to delivery/delayed A3 Accident Enroute to delivery/delayed Package Exception Scan Code AA Package Exception Scan Message Driver delay FedEx Web Services. Developer Guide 430 .

Consignee closed Delivery Attempted .Invalid or missing purchase order number Delivery Attempted .Damaged on delivery Refused .Consignee address could not be located No payment available at time of delivery Credit hold Refused .Appendix P Track Service Scan Codes Scan Event Code DE DD DE DD DE DD DE DD DE DD DE DE DE DE DE DE DE DE DE DE DE FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDCC Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception FDCC Delivery Delay FDCC Delivery Delay FDCC Delivery Delay FDCC Delivery Delay Carrier Code FDCC Scan Event Message Delivery Delay Package Status Code Package Status Message DE DD DE DD DE DD DE DD DE DD DE DE DE DE DE DE DE DE DE DE DE Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception ALSHRT APPT BADADDR BADPO CLSTDAY CNLADDR CNOTPAY CRHOLD DAMAGE DNORDER DRFTER All short in transit Appointment Date <> and Time <> Set Refused .Incorrect address provided Refused .Consignee did not order the freight Driver failed to enter reason Enroute to delivery/delayed U7 Road construction delay Enroute to delivery/delayed U5 Border delay Enroute to delivery/delayed U4 Restricted travel permit delay Enroute to delivery/delayed U3 Road hazard Enroute to delivery/delayed Package Exception Scan Code U2 Package Exception Scan Message Destination weather FedEx Web Services. Developer Guide 431 .

Invalid or missing purchase order number Consignee closed Refused .Consignee cancelled the order Delivery Attempted -Permanent appointment is required Delivery Attempted -Rear load Delivery Attempted -Consignee closed today (before 5pm local) FedEx Web Services.No return authorizations On hand.Missing packing list Refused .Appendix P Track Service Scan Codes Scan Event Code DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE Carrier Code FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDCC Scan Event Message Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Package Status Code Package Status Message DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Package Exception Scan Code DUPSHIP DTEND EQUIP FRTRMIC HLDAY INVEN NEEDAPT NOCHKAV NODSDD NOPACKL NOPONBR NOREC NORTNAT ONHND ORDERCN PERMAPT REARLOD RECCLBN Package Exception Scan Message Refused . Developer Guide 432 . Awaiting further instructions Refused .Duplicate shipment Attempted to contact consignee Require special equipment Refused .Consignee disputes freight charges or items Consignee closed for holiday Consignee closed for inventory Delivery attempted .Appointment was required No payment available at time of delivery Delivery attempted .No dock space/ driver delayed Refused .

Delivery will be re-attempted. Incorrect address Incorrect address – Zip/Postal code Incorrect address . damaged cleared Recipient location security delay.Short on delivery Refused – Wrong product shipped Damaged <> <> Limited access locations Over <> <> Shortage <> <> Over. Developer Guide 433 .Street name Incorrect address – Street number Incorrect address – Apartment/Suite number Incorrect address – Recipient moved Unable to locate address Unable to locate address – Business or house Unable to locate address – Street name FedEx Web Services. short.Appendix P Track Service Scan Codes Scan Event Code DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE Carrier Code FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG Scan Event Message Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Package Status Code Package Status Message DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Package Exception Scan Code REDLVY SHIPTS SHIPTL SHORTDL WRNGPRD DMGE LTDACC OVER SHORT OSDCL 001 002 002A 002B 002C 002D 002E 003 003A 003B Package Exception Scan Message Refused – Consignee cannot receive on delivery date Refused – Shipped too soon Refused – Shipped too late Refused .

Developer Guide 434 .Appendix P Track Service Scan Codes Scan Event Code DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE Carrier Code FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG Scan Event Message Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Package Status Code Package Status Message DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Package Exception Scan Code 003C 003D 004 004A 006 006A 006B 006C 006D 006E 006F 007 007A 010 011 012 Package Exception Scan Message Unable to locate address – Street number Unable to locate address – Apartment/Suite number Customer not available or business closed Customer not available or business closed – Adult signature required Refused by recipient Refused by recipient – Order canceled Refused by recipient – Duplicated order Refused by recipient – Late delivery Refused by recipient – Package damaged Refused by recipient – Not ordered Refused by recipient – Order incorrect Customer not available or business closed Customer not available or business closed – Adult signature required Returned to facility for inspection Customer not available or business closed Delivery delayed. scheduled for next business day FedEx Web Services.

handling per shipper instructions Local weather delay. delivery not attempted Local delivery restriction. Developer Guide 435 .Appendix P Track Service Scan Codes Scan Event Code DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE Carrier Code FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG Scan Event Message Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Package Status Code Package Status Message DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Package Exception Scan Code 017 019 022 024 025 027 028 034 035 036 037 039 057 058 059 082 Package Exception Scan Message Rerouted to correct delivery address Delivered to address other than recipient Package held for COD information Payment or package not ready Tendered to authorized agent for final delivery No attempt made.Delivery not attempted FedEx Web Services. delivery scheduled for next business day Damaged. delivery not attempted Customer not available or business closed Local weather delay . delivery scheduled for next business day Tendered to authorized agent for final delivery Future delivery requested Awaiting additional delivery information from recipient Local delivery restriction. delivery not attempted No attempt made.

Delivery not attempted Redirecting to <> Unable to hold at FedEx facility for recipient pickup Unable to hold at FedEx facility for recipient pickup Unable to hold at FedEx facility for recipient pickup Unable to hold at FedEx facility for recipient pickup Unable to hold at FedEx facility for recipient pickup Unable to hold at FedEx facility for recipient pickup Unable to hold at FedEx facility for recipient pickup Unable to hold at FedEx facility for recipient pickup Unable to hold at FedEx facility for recipient pickup Redirecting shipment per customer request Unable to hold at FedEx facility for recipient pickup Unable to hold at FedEx facility for recipient pickup Unable to hold at FedEx facility for recipient pickup FedEx Web Services. Developer Guide 436 .Appendix P Track Service Scan Codes Scan Event Code DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE Carrier Code FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG Scan Event Message Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Package Status Code Package Status Message DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Package Exception Scan Code 083 A13 A14 A15 A16 A17 A18 A19 A20 A21 A22 A23 A25 A26 A27 Package Exception Scan Message Local delivery restriction .

Appendix P Track Service Scan Codes Scan Event Code DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE Carrier Code FDEG FDFR FDFR FDFR FDFR FDFR FDFR FDFR FDFR FDFR FDFR FDFR FDFR FDFR FDFR FDFR FDFR FDFR Scan Event Message Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Package Status Code Package Status Message DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Package Exception Scan Code A29 ALSHRT APPT BADADDR BADPO CLSTDAY CNLADDR CNOTPAY CRHOLD DAMAGE DNORDER DRFTER DUPSHIP DTEND EQUIP FRTRMIC HLDAY INVEN Package Exception Scan Message Unable to hold at FedEx facility for recipient pickup All short in transit Appointment Date <> and Time <> Set Refused – Incorrect address provided Refused – Invalid or missing purchase order number Delivery Attempted – Consignee closed Delivery attempted – consignee address could not be located No payment available at time of delivery Credit hold Refused – Damaged on delivery Refused – Consignee did not order the freight Driver failed to enter reason Refused – Duplicate shipment Attempted to contact consignee Require special equipment Refused – Consignee disputes freight charges or terms Consignee closed for holiday Consignee closed for inventory FedEx Web Services. Developer Guide 437 .

Appendix P Track Service Scan Codes Scan Event Code DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE Carrier Code FDFR FDFR FDFR FDFR FDFR FDFR FDFR FDFR FDFR FDFR FDFR FDFR FDFR FDFR FDFR FDFR FDFR FDFR Scan Event Message Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Package Status Code Package Status Message DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Package Exception Scan Code NEEDAPT NOCHKAV NODSDD NOPACKL NOPONBR NOREC NORTNAT ONHND ORDERCN PERMAPT REARLOD RECCLBN REDLVY SHIPTS SHIPTL SHORTDL WRNGPRD DMGE Package Exception Scan Message Delivery attempted – Appointment was required No payment available at time of delivery Delivery attempted – No dock space/driver delayed Refused – Missing packing list Refused – Invalid or missing purchase order number Consignee closed Refused – No return authorization On hand. Awaiting further instructions Refused – Consignee cancelled the order Delivery Attempted – Permanent appointment is required Delivery Attempted – Rear load Delivery Attempted – Consignee closed today (before 5pm local) Refused – Consignee cannot receive on delivery date Refused – Shipped too soon Refused – Shipped too late Refused – Short on delivery Refused – Wrong product shipped Damaged <> <> FedEx Web Services. Developer Guide 438 .

Appendix P Track Service Scan Codes Scan Event Code DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE Carrier Code FDFR FDFR FDFR FDFR FX FX FX FX FX FX FX FX FX FX FX FX FX Scan Event Message Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception DE DE DE DE DE DE DE Package Status Code Package Status Message DE DE DE DE DE DE DE DE DE Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Package Exception Scan Code LTDACC OVER SHORT OSDCL A6 03 03A 03B 03C 03D 05 07 07A 07B 08 08A 08C Package Exception Scan Message Limited access locations Over <> <> Shortage <> <> Over. short. Refused by recipient Refused by recipient – Duplicated order Refused by recipient – Package damaged Customer not available or business closed Customer not available or business closed – Signature required Customer not available or business closed – Recipient account number required FedEx Web Services. Developer Guide 439 . damaged cleared Adult recipient unavailable (21+ years with photo identification) Incorrect address Incorrect address – Zip/Postal code Incorrect address – Street name/ number Incorrect address – Apartment/Suite number Incorrect address – Recipient moved Recipient location security delay. Delivery will be re-attempted.

unable to collect payment Redirecting to <> Redirecting to <> Unable to hold at FedEx facility for recipient pickup Unable to hold at FedEx facility for recipient pickup Rerouted to revised delivery address Package at station.Appendix P Track Service Scan Codes Scan Event Code DE Carrier Code FX Scan Event Message Delivery exception Package Status Code Package Status Message DE Delivery exception Package Exception Scan Code 08D Package Exception Scan Message Customer not available or business closed – Access is controlled by customer Damaged – delivery not completed Delay beyond our control Customer not available or business closed Future delivery requested Local delivery restriction. arrived after courier dispatch Business closed – No delivery attempt Rerouted to revised delivery address Incorrect address Customer not available or business closed – Please contact local Post Office to pick up or reschedule delivery DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE FX FX FX FX FX FX FX FX FX FX FX FX FX FXSP FXSP FXSP Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE DE Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception 10 A28 15 17 84 93 A13 A13 A25 A25 29 31 42 29 002 004 FedEx Web Services. delivery not attempted Held. Developer Guide 440 .

Developer Guide 441 . Signature on file Package returned to shipper N/A N/A N/A DE DE DE DE DE FXSP FXSP FXSP FXSP FXSP Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception DE DE DE DE DE Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception 006 017 099 017 099A DL DL DL DL DL DL DL DL DL DL DL DL DL FDC FDCC FDCC FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDFR FDFR FDFR Delivered Delivered Delivered Delivered Delivered Delivered Delivered Delivered Delivered Delivered Delivered Delivered Delivered DL DL DL DL DL DL DL DL DL DL DL DL DL Delivered Delivered Delivered Delivered Delivered Delivered Delivered Delivered Delivered Delivered Delivered Delivered Delivered N/A N/A SPOT 005 005 009 013 014 021 026 CDLVD D1 DLVRD FedEx Web Services.Appendix P Track Service Scan Codes Scan Event Code DE Carrier Code FXSP Scan Event Message Delivery exception Package Status Code Package Status Message DE Delivery exception Package Exception Scan Code 004 Package Exception Scan Message Customer not available or business closed – Please contact local Post Office to pick up or reschedule delivery Refused by recipient Rerouted to correct delivery address Unable to deliver – Please contact shipper/merchant for details Rerouted to correct delivery address Damaged. unable to deliver shipment – Please contact shipper/ merchant for details N/A N/A Trailer at consignee location for unloading Delivered to recipient at <> Delivered to recipient at FedEx facility N/A N/A <> Signature Service not requested.

S. Delivered to address other than recipient Address corrected – Delivery completed Damaged.Appendix P Track Service Scan Codes Scan Event Code DL DL DL DL DL DL DL DL DL DL DL DL DL DL DL DL DL DL DL DL Carrier Code FDFR FX FX FX FX FX FX FX FX FX FX FX FXK FXK FXK FXK FXSP FXSP FXSP FXSP Scan Event Message Delivered Delivered Delivered Delivered Delivered Delivered Delivered Delivered Delivered Delivered Delivered Delivered Order Completed Order Completed Order Completed Order Completed Delivered Delivered Delivered Delivered Package Status Code Package Status Message DL DL DL DL DL DL DL DL DL DL DL DL DL DL DL DL DL DL DL DL Delivered Delivered Delivered Delivered Delivered Delivered Delivered Delivered Delivered Delivered Delivered Delivered Order Completed Order Completed Order Completed Order Completed Delivered Delivered Delivered Delivered A5 02 04 06 09 11 16 24 N/A 775 778 778e N/A 09 A5 A8 Package Exception Scan Code SPOT 005 005 Package Exception Scan Message Trailer at consignee location for unloading Delivered to recipient at <> Delivered to recipient at <> N/A U. delivery completed C. Developer Guide 442 . delivery completed Package delivered by U.O. Postal Service Delivered <> Package delivered to recipient address – release authorized.D. Postal Service to addressee Canada Post delivered FedEx Web Services.S. payment received Payment received Customer access delay N/A Order picked up atFedEx Office N/A N/A N/A Damaged.

Developer Guide 443 . <> N/A Next scheduled tracking update: <> <>.Appendix P Track Service Scan Codes Scan Event Code DP Carrier Code FDC Scan Event Message Left origin Package Status Code Package Status Message LO SP DP DP DP DP DP DP DP DP DP DP DP DP DP DP DP DP DS EA HP FDCC FDCC FDCC FDCC FDCC FDEG FDEG FDEG FDEG FDEG FDFR FDFR FX FX FXSP FXSP FDCC FX FDCC Departed origin service center At local service center At local service center At local service center At local service center Left FedEx origin facility Left FedEx origin facility Departed FedEx location Departed FedEx location Departed FedEx location Received from broker Left FedEx origin facility Departed FedEx location Left FedEx origin facility Departed from Canada Post shipping location Departed FedEx location Vehicle dispatched US export approved Held at local facility for recipient pickup ED ED ED ED ED LO LO DP DP IT CC LO DP IT IT DP DS DS HL Enroute to delivery Enroute to delivery Enroute to delivery Enroute to delivery Enroute to delivery In transit In transit Departed FedEx location Departed FedEx location In transit Int’l shipment release In transit Departed FedEx location In transit In transit Departed FedEx location Vehicle dispatched US export approved Held for pick up WILCL N/A N/A N/A DI AR DI P1 X4 N/A NEL N/A NEL 069 RCBRK DI On trailer <> On trailer <> On trailer <> On trailer <> On trailer <> N/A Next scheduled tracking update: <> <>. <>S N/A International shipment release On trailer <> N/A N/A N/A N/A N/A N/A N/A In transit or Multiple statuses Package Exception Scan Code N/A Package Exception Scan Message Flight <> FedEx Web Services.

Appendix P Track Service Scan Codes Scan Event Code HP HP HP HP HP HP IP IP Carrier Code FDEG FDEG FX FDFR FX FXSP FDEG FDEG Scan Event Message Held at local facility for recipient pickup Held at local facility for recipient pickup Held at local facility for recipient pickup Held at local facility for recipient pickup Held at local facility for recipient pickup Item held at delivery office In FedEx possession In FedEx possession Package Status Code Package Status Message HL HL HL HL HL HL AP SE Held for pick up Held for pick up Held for pick up Held for pick up Held for pick up Item held at delivery office At pickup Shipment exception N/A 084 098A Package Exception Scan Code 015 015A 015A WILCL Package Exception Scan Message Package available for pickup Package available for pickup at <>: <> Package available for pickup at <>: <> N/A Package available for pickup at <>: <> N/A Tendered at FedEx location Package received after final location pickup has occurred. Scheduled for pickup next business day. Flight <>. Developer Guide 444 . TACM <> IT FDC In transit IT SP In transit or Multiple statuses N/A IT IT IT IT IT IT IT IT IT IT FDCC FDCC FDCC FDCC FDCC FDEG FDEG FDEG FDEG FDEG Enroute to origin airport Enroute to pickup Last known vehicle location Last known vehicle location Plane in flight In transit In transit In transit In transit In transit EO EP ED EP PF IT IT IT IT IT Enroute to origin airport Enroute to pickup Enroute to delivery Enroute to pickup Plane in flight In transit In transit In transit In transit In transit N/A N/A N/A N/A N/A 038 040 048 049 050 N/A N/A N/A N/A N/A N/A N/A Enroute to Puerto Rico Enroute to Hawaii Enroute to Canada FedEx Web Services.

Appendix P Track Service Scan Codes Scan Event Code IT IT IT IT IT IT IT IT IT IT IT IT IT IT IT IT IT IT IT IT IT Carrier Code FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDFR FDFR FDFR FDFR FX FX FX FX FX FX FX FX FX Scan Event Message In transit In transit In transit In transit In transit In transit In transit In transit In transit In transit In transit In transit In transit In transit In transit In transit In transit In transit In transit In transit In transit Package Status Code Package Status Message IT IT IT IT IT IT IT IT IT IT IT IT IT IT IT IT IT IT IT IT IT In transit In transit In transit In transit In transit In transit In transit In transit (See Details) In transit In transit In transit In transit In transit In transit In transit In transit In transit In transit In transit In transit In transit 03 20 21 22 27 29 32 37 Package Exception Scan Code 065 069 073 077 025 028 NEL CLTNEL AR DI P1 X4 Package Exception Scan Message N/A N/A Tendered to customs broker Tendered to customs broker Tendered to authorized agent for final delivery Tendered to authorized agent for final delivery Next scheduled tracking update: <> <>. Developer Guide 445 . <> Shipper-loaded trailer said to contain this package. <> On trailer <> On trailer <> On trailer <> On trailer <> N/A N/A N/A N/A N/A N/A N/A N/A N/A FedEx Web Services.

Appendix P Track Service Scan Codes Scan Event Code IT IT IT IT IT IT IT IT IT IT IT IT IT Carrier Code FX FX FX FX FX FX FX FX FX FX FX FX FX Scan Event Message In transit In transit In transit In transit In transit In transit In transit In transit In transit In transit In transit In transit In transit Package Status Code Package Status Message IT IT IT IT IT IT IT IT IT IT IT IT IT In transit In transit In transit In transit In transit In transit In transit In transit In transit In transit In transit In transit In transit 64 67 Package Exception Scan Code 45 50 52 54 55 73 74 84 85 91 Package Exception Scan Message N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Paperwork available for non-FedEx broker Tendered to authorized agent for final delivery Tendered to authorized agent for final delivery N/A N/A Package available for clearance Package available for clearance Package available for clearance Package to be cleared by FedEx broker N/A Paperwork available IT IT IT IT IT IT IT IT FX FX FX FX FX FX FX FX In transit In transit In transit In transit In transit In transit In transit In transit IT IT IT IT IT IT IT IT In transit In transit In transit In transit In transit In transit In transit In transit 68 70 71 71 72 75 77 80 FedEx Web Services. Developer Guide 446 .

S.Appendix P Track Service Scan Codes Scan Event Code IT IT IT IT IT IT Carrier Code FX FX FX FXSP FXSP FXSP Scan Event Message In transit In transit In transit In transit In transit In transit Package Status Code Package Status Message IT IT IT IT AX IT In transit In transit In transit In transit At U.S. Postal Service facility In transit A11 A10 OC OC OC OC OC OC OC OD OD OD OD OD FDCC FDEG FX FDFR FXSP FXK FXK FDCC FDCC FDEG FDEG FDEG Order created Shipment information sent to FedEx Shipment information sent to FedEx Shipment information sent to FedEx Shipment information sent to FedEx Order created Order created Out for delivery Out for delivery On FedEx vehicle for delivery On FedEx vehicle for delivery On FedEx vehicle for delivery OC OC OC OC OC OC OC ED ED OD OD OD Order created Shipment information sent to FedEx Shipment information sent to FedEx Shipment information sent to FedEx Shipment information sent to FedEx Order created Order created Enroute to delivery Enroute to delivery On FedEx vehicle for delivery On FedEx vehicle for delivery On FedEx vehicle for delivery N/A N/A FedEx Web Services.S. Developer Guide 447 . Postal Service for delivery – Allow one to two additional days for delivery In transit to shipper/merchant In transit to local Post Office – Allow two to three additional days for delivery N/A N/A N/A IB204 N/A 597 N/A CI X6 A7 041 092 N/A N/A N/A N/A On trailer <> On trailer <> Scheduled for delivery next business day N/A N/A IT IT FXSP FXSP In transit In transit AX IT At U. Postal Service for delivery N/A N/A Tendered to U.S. Postal Service facility In transit Package Exception Scan Code A2 A1 A4 N/A N/A A4 Package Exception Scan Message Departed location Expedited to destination Tendered to U.

S. Postal Service Enroute to pickup/delayed N/A N/A A1 N/A N/A N/A Mechanical FedEx Web Services.Appendix P Track Service Scan Codes Scan Event Code OD Carrier Code FDFR Scan Event Message Out for delivery Package Status Code Package Status Message OD Out for delivery Package Exception Scan Code CI Package Exception Scan Message On trailer <> Manifest Number <> OD FDFR Out for delivery OD Out for delivery X6 On trailer <> Manifest Number <> OD OD OX SE PD SE PD SE PD SE PD SE PD SE PD SE PD SE PD SE PD FDCC Pickup delay FDCC Pickup delay FDCC Pickup delay FDCC Pickup delay FDCC Pickup delay FDCC Pickup delay FDCC Pickup delay FDCC Pickup delay FX FXSP FXSP FDCC On FedEx vehicle for delivery Out for delivery Shipment information sent to U.S. Developer Guide 448 . Postal Service Pickup delay OD OD OX SE PD SE PD SE PD SE PD SE PD SE PD SE PD SE PD SE PD Enroute to pickup/delayed D5 No specialized power available Enroute to pickup/delayed DA No power available Enroute to pickup/delayed C5 Customer requested time change Enroute to pickup/delayed C3 Waiting to load Enroute to pickup/delayed C2 Paperwork modification required Enroute to pickup/delayed C1 Freight not ready Enroute to pickup/delayed A3 Accident Enroute to pickup/delayed AA Driver delay On FedEx vehicle for delivery Out for delivery Shipment information sent to U.

Appendix P Track Service Scan Codes Scan Event Code SE PD SE PD SE PD SE PD SE PD SE PD SE PD SE PD SE PD SE PD PM PM PM PM PM FXK FXK FXK FXK FXK In Progress In Progress In Progress In Progress In Progress FDCC Pickup delay FDCC Pickup delay FDCC Pickup delay FDCC Pickup delay FDCC Pickup delay FDCC Pickup delay FDCC Pickup delay FDCC Pickup delay FDCC Pickup delay Carrier Code FDCC Scan Event Message Pickup delay Package Status Code Package Status Message SE PD SE PD SE PD SE PD SE PD SE PD SE PD SE PD SE PD SE PD PM PM PM PM PM In Progress In Progress In Progress In Progress In Progress N/A 598 771 772 773 N/A Order In Production Order Binned Order In Production – Hold Order In Production – Shared Enroute to pickup/delayed U7 Road construction delay Enroute to pickup/delayed U5 Border delay Enroute to pickup/delayed U4 Restricted travel permit delay Enroute to pickup/delayed U3 Road hazard Enroute to pickup/delayed U2 Destination weather Enroute to pickup/delayed U1 Origin weather Enroute to pickup/delayed SA Service delay Enroute to pickup/delayed RF Enroute to pickup/delayed R2 Shipment specifics changed by customer FBO delay/Fueling delay Enroute to pickup/delayed Package Exception Scan Code DB Package Exception Scan Message Power unit change FedEx Web Services. Developer Guide 449 .

Developer Guide 450 . contact Customer Service In Progress In Progress In Progress Picked up or Multiple statuses Package Exception Scan Code 774 120025 120026 N/A Package Exception Scan Message Order In Production – Shared/CFB No Production Proof Required Proof Pending N/A FedEx Web Services.Appendix P Track Service Scan Codes Scan Event Code PM PM PM PU Carrier Code FXK FXK FXK FDC Scan Event Message In Progress In Progress In Progress Picked Up Package Status Code Package Status Message PM PM PM AF SP PU PU PU PU PU PU PU PU PU PU PU PU PU PU PU FDCC FDCC FDCC FDEG FDEG FDEG FDEG FDFR FX FX FX FX FX FX FX Picked Up Picked Up Picked Up Picked Up Picked Up Picked Up Picked Up Picked Up Picked Up Picked Up Picked Up Picked Up Picked Up Picked Up Picked Up EA ED ED PU PX PU PU PU PU PU PU SE SE PU SE Enroute to airport Enroute to delivery Enroute to delivery Picked Up Picked Up (See Details) Picked Up Picked Up Picked Up Picked Up Picked Up Picked Up Shipment exception Shipment exception Picked Up Shipment exception N/A N/A PKUP N/A PLTNEL 029 084 PKUP A3 17 17 20 23 24 50 N/A N/A On trailer <> N/A Picked up shipper –loaded trailer said to contain this package. <> Call Tag package picked up from recipient Tendered at FedEx Office On trailer <> Tendered FedEx Office Future delivery requested Scheduled for export within 2 business days Unacceptable package or incomplete paperwork Package received after FedEx cutoff Customer access delay Improper or missing paperwork.

Appendix P Track Service Scan Codes Scan Event Code PU PU PU PU PU PU PU RR RR RS RS RS RS RS Carrier Code FX FX FX FX FX FX FXSP FDEG FX FDEG FDEG FDEG FDEG FDEG Scan Event Message Picked Up Picked Up Picked Up Picked Up Picked Up Picked Up Picked Up Hold at FedEx location request received Hold at FedEx location request received Returning package to shipper Returning package to shipper Returning package to shipper Returning package to shipper Returning package to shipper Package Status Code Package Status Message SE PU PU PU PU PU PU RR RR DE DE DE DE DE Shipment exception Picked Up Picked Up Picked Up Picked Up Picked Up Picked Up Hold at FedEx location request received Hold at FedEx location request received Delivery exception Delivery exception Delivery exception Delivery exception Delivery exception 16 26 46 86 N/A A12 A12 026 030 060 060A 060B Package Exception Scan Code 93 Package Exception Scan Message Holding for payment N/A N/A N/A N/A N/A N/A Check back later for shipment status Check back later for shipment status N/A N/A Unable to deliver shipment – Returning to shipper Delivery refused – Unable to deliver shipment – Returning to shipper Damaged in transit – Unable to deliver shipment – Returning to shipper Notice sent to recipient with no response – Unable to deliver shipment – Returning to shipper Recipient closed – Unable to deliver shipment – Returning to shipper Recipient unknown – Unable to deliver shipment – Returning to shipper RS FDEG Returning package to shipper DE Delivery exception 060C RS RS FDEG FDEG Returning package to shipper Returning package to shipper DE DE Delivery exception Delivery exception 060D 060E FedEx Web Services. Developer Guide 451 .

Developer Guide 452 .Appendix P Track Service Scan Codes Scan Event Code RS Carrier Code FDEG Scan Event Message Returning package to shipper Package Status Code Package Status Message DE Delivery exception Package Exception Scan Code 060F Package Exception Scan Message Improper shipment – Unable to deliver shipment – Returning to shipper Shipper requested shipment to be returned – Unable to deliver shipment – Returning to shipper Recipient refused to pay duty & tax – Unable to deliver shipment – Returning to shipper Entry denied by customs – Unable to deliver shipment – Returning to shipper Shipment was not picked up within required timeframe – Unable to deliver shipment – Returning to shipper Multiple shipping labels on shipment – Unable to deliver shipment – Returning to shipper Shipping label separated from shipment – Unable to deliver shipment – Returning to shipper N/A Return tracking number N/A Incorrect address. unable to deliver – Returning package to shipper – Please contact shipper/ merchant for details Incorrect address or recipient moved – Returning package to RS FDEG Returning package to shipper DE Delivery exception 060G RS FDEG Returning package to shipper DE Delivery exception 060H RS FDEG Returning package to shipper DE Delivery exception 060I RS FDEG Returning package to shipper DE Delivery exception 060J RS FDEG Returning package to shipper DE Delivery exception 060K RS FDEG Returning package to shipper DE Delivery exception 060L RS RS RS RS FDEG FX FXSP FXSP Returning package to shipper Returning package to shipper Returning package to shipper eturning package to shipper DE DE DE DE Delivery exception Delivery exception Delivery exception Delivery exception 061 14 N/A 002 RS FXSP Returning package to shipper DE Delivery exception 002E FedEx Web Services.

recipient unknown – Returning package to shipper – Please contact shipper/ merchant for details Unable to deliver shipment – Returning package to shipper – Please contact shipper/merchant for details Ship when capacity available Emergency – Delay in transit Hazardous material or incompatible item Shipper tendered late – adds one day to transit time Shipment to/from Alaska or Hawaii Product requires protective service Re-consigned to new consignee Spot Market Shipment Weather – Delay in transit Work stoppage situation beyond carrier control Ferry – delay in transit Cannot locate recipient RS FXSP Returning package to shipper DE Delivery exception 060E RS FXSP Returning package to shipper DE Delivery exception 060 SE SE SE SE SE SE SE SE SE SE SE SE FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDCC FDEG Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception SE SE SE SE SE SE SE SE SE SE SE SE Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception CONT EMGNCY HZINC LTND OFFSHR PFF RECONS SMKT WEATH WRKSTP FRYDLY 033 FedEx Web Services.Appendix P Track Service Scan Codes Scan Event Code Carrier Code Scan Event Message Package Status Code Package Status Message Package Exception Scan Code Package Exception Scan Message shipper – Please contact shipper/ merchant for details RS FXSP Returning package to shipper DE Delivery exception 033 Cannot locate recipient – Returning package to shipper – Please contact shipper/merchant for details Unable to deliver shipment. Developer Guide 453 .

Appendix P Track Service Scan Codes Scan Event Code SE SE Carrier Code FDEG FDEG Scan Event Message Shipment exception Shipment exception Package Status Code Package Status Message SE SE Shipment exception Shipment exception Package Exception Scan Code 045 045A Package Exception Scan Message Improper or missing paperwork –Contact Customer Service Improper or missing paperwork – Inadequate descriptions – Contact customer service Improper or missing paperwork – Invalid Total value – Contact customer service Improper or missing paperwork – Invalid unit value – Contact customer service Improper or missing paperwork – Invalid country of origin – Contact customer service Improper or missing paperwork – Invalid shipper name and address – Contact customer service Improper or missing paperwork – Invalid recipient name and address – Contact customer service Improper or missing paperwork – Invalid total weight of shipment – Contact customer service Improper or missing paperwork – Invalid total packages in shipment – Contact customer service Improper or missing paperwork – Invalid currency of settlement – Contact customer service Improper or missing paperwork – Invalid total quantity – Contact customer service SE FDEG Shipment exception SE Shipment exception 045B SE FDEG Shipment exception SE Shipment exception 045C SE FDEG Shipment exception SE Shipment exception 045D SE FDEG Shipment exception SE Shipment exception 045E SE FDEG Shipment exception SE Shipment exception 045F SE FDEG Shipment exception SE Shipment exception 045G SE FDEG Shipment exception SE Shipment exception 045H SE FDEG Shipment exception SE Shipment exception 045I SE FDEG Shipment exception SE Shipment exception 045J FedEx Web Services. Developer Guide 454 .

Appendix P Track Service Scan Codes Scan Event Code SE Carrier Code FDEG Scan Event Message Shipment exception Package Status Code Package Status Message SE Shipment exception Package Exception Scan Code 045K Package Exception Scan Message Improper or missing paperwork – Missing Commercial Invoice – Contact customer service Int’l shipment held Future delivery requested Weather delay Barcode label unreadable and replaced Held for broker assignment Held for broker assignment – FTN is not the broker Improper or missing paperwork – Contact Customer Service Improper or missing paperwork – Contact customer service Improper or missing paperwork – Contact customer service Improper or missing paperwork – Contact customer service Improper or missing paperwork – Contact customer service Improper or missing paperwork – Invalid Labeling – Contact customer service Improper or missing paperwork – Invalid Marking – Contact customer service SE SE SE SE SE SE SE SE SE SE SE SE FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG FDEG Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception SE SE SE SE SE SE SE SE SE SE SE SE Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception 046 047 062 063 077 077A 097 097A 097B 097C 097D 097E SE FDEG Shipment exception SE Shipment exception 097F FedEx Web Services. Developer Guide 455 .

Developer Guide 456 .Appendix P Track Service Scan Codes Scan Event Code SE Carrier Code FDEG Scan Event Message Shipment exception Package Status Code Package Status Message SE Shipment exception Package Exception Scan Code 097G Package Exception Scan Message Improper or missing paperwork – Invalid Packaging – Contact customer service Improper or missing paperwork – Prohibited material – Contact customer service Unable to deliver Unable to deliver – Damaged package Unable to deliver – Refused by shipper & recipient Unable to deliver – Possession of shipment transferred to government warehouse Unable to deliver under this tracking number – Multiple shipping labels on shipment Unable to deliver – Shipping label separated from shipment Ship when capacity available Emergency – Delay in transit Hazardous material or incompatible item Shipper tendered late – adds one day to transit time Shipment to/from Alaska or Hawaii Product requires protective service Reconsigned to new consignee Spot Market Shipment SE FDEG Shipment exception SE Shipment exception 097H SE SE SE SE FDEG FDEG FDEG FDEG Shipment exception Shipment exception Shipment exception Shipment exception SE SE SE SE Shipment exception Shipment exception Shipment exception Shipment exception 099 099A 099B 099C SE FDEG Shipment exception SE Shipment exception 099D SE SE SE SE SE SE SE SE SE FDEG FDFR FDFR FDFR FDFR FDFR FDFR FDFR FDFR Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception SE SE SE SE SE SE SE SE SE Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception 099E CONT EMGNCY HZINC LTND OFFSHR PFF RECONS SMKT FedEx Web Services.

Appendix P Track Service Scan Codes Scan Event Code SE SE SE SE SE SE SE SE Carrier Code FDFR FDFR FDFR FDFR FX FX FX FX Scan Event Message Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Package Status Code Package Status Message SE SE SE SE SE SE SE SE Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Package Exception Scan Code WEATH UNWEATH WRKSTP FRYDLY 20 36 38 50 Package Exception Scan Message Weather – Delay in transit Weather Delay Cleared Work stoppage situation beyond carrier control Ferry – delay in transit Unacceptable or incompatible Hazardous material FedEx holding package Airwaybill received without package Improper or missing international paperwork – contact Customer Service Held. Developer Guide 457 . cleared regulatory agency(s) after aircraft/truck departed Package part of incomplete shipment Unable to contact recipient for broker info Customs paperwork in transit Holding – recipient not in FedEx service area Holding – recipient not in FedEx service area Delay beyond our control Exceeds Service Limits – Oversized Exceeds Service Limits – Oversized Airline <> – Manifest <> On trailer <> SE SE SE SE SE SE SE SE SE TR TR FX FX FX FX FX FX FX FX FX FDC FDCC Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Delivered to interline carrier In transit SE SE SE SE SE SE SE SE SE TR ED Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Shipment exception Delivered to interline carrier Enroute to delivery 52 53 58 62 78 78 84 91 91 N/A ILINE FedEx Web Services.

Appendix P Track Service Scan Codes Scan Event Code TR TR TR Carrier Code FDCC FDEG FDFR Scan Event Message In transit Departed FedEx location Transfer Package Status Code Package Status Message ED DP TR Enroute to delivery Departed FedEx location Transfer Package Exception Scan Code XOPCO 093 ILINE Package Exception Scan Message On trailer <> N/A Partner/Carrier <> Pro <> TR TR FDFR FX Transfer Transfer TR TR Transfer Transfer XOPCO N/A On trailer <> N/A FedEx Web Services. Developer Guide 458 .

D.O. Return Label (ASTRA Block) Domestic Priority Saturday Delivery Label (ASTRA Block) Domestic FedEx 1Day Freight Saturday Delivery Label Domestic 2Day Saturday Delivery (ASTRA Block) Domestic 2Day Delivery (ASTRA Block) Domestic Priority Alert Delivery (ASTRA Block) FedEx Express Domestic Inaccessible Dangerous Goods with Dry Ice and Adult Signature Required Requirements for International Single Piece Label FedEx International Priority Label with Broker Select Option International Single Piece Label with ETD .Q FedEx Express Plain Paper Label Samples Layout Requirements for MPS Master Label Font Requirements for Domestic MPS Master Label International MPS Child Label Domestic C.

Appendix Q FedEx Express Plain Paper Label Samples The area of the label shown in the following graphic is the most important part of a FedEx Express plain paper label. Note: Font and layout requirements for following labels will only be listed for those fields not included on previous labels in this section. FedEx Web Services. Developer Guide 460 . This information is vital for the successful and timely delivery of your customers’ packages. Using the provided test cases will facilitate your quality check prior to label submission and will fully test label functionality. Pay close attention to the format and the data. including maximum field lengths and formats. Labels should be generated using the test cases (specific to the FedEx software and version you are certifying on).

Appendix Q FedEx Express Plain Paper Label Samples Layout Requirements for MPS Master Label FedEx Web Services. Developer Guide 461 .

Developer Guide 462 .Appendix Q FedEx Express Plain Paper Label Samples Font Requirements for Domestic MPS Master Label FedEx Web Services.

Developer Guide 463 .Appendix Q FedEx Express Plain Paper Label Samples International MPS Child Label FedEx Web Services.

D.O. Developer Guide 464 . Return Label (ASTRA Block) Domestic FedEx 1Day Freight Saturday Delivery Label Domestic Priority Saturday Delivery Label (ASTRA Block) FedEx Web Services.Appendix Q FedEx Express Plain Paper Label Samples Domestic C.

Appendix Q FedEx Express Plain Paper Label Samples Domestic 2Day Saturday Delivery (ASTRA Block) Domestic Priority Alert Delivery (ASTRA Block) Domestic 2Day Delivery (ASTRA Block) FedEx Web Services. Developer Guide 465 .

Appendix Q FedEx Express Plain Paper Label Samples FedEx Express Domestic Inaccessible Dangerous Goods with Dry Ice and Adult Signature Required For shipments with dry ice. the “Dry Ice:” label and actual weight in either LBS or KGS are printed in the Miscellaneous Data section of the label in Arial Narrow 8pt font. Developer Guide 466 . FedEx Web Services.

Developer Guide 467 .Appendix Q FedEx Express Plain Paper Label Samples Requirements for International Single Piece Label FedEx Web Services.

Appendix Q FedEx Express Plain Paper Label Samples FedEx International Priority Label with Broker Select Option FedEx Web Services. Developer Guide 468 .

Developer Guide 469 .Appendix Q FedEx Express Plain Paper Label Samples International Single Piece Label with ETD FedEx Web Services.

R FedEx Express Thermal Label Samples .

This information determines the successful and timely delivery of your customers’ packages. FedEx Express International Priority Thermal Label with Broker Select Option FedEx Web Services. including maximum field lengths and formats.Appendix R FedEx Express Thermal Label Samples Pay close attention to the format and data for FedEx Express thermal label. Using the provided test cases will facilitate your quality check prior to label submission and will fully test label functionality. Labels should be generated using the test cases (specific to the FedEx software and version you are certifying on). Developer Guide 471 .

D.S. FedEx Home Delivery Label .S FedEx Ground Plain Paper Labels Layout Requirements for Domestic Label Domestic FedEx Home Delivery Label Domestic Return Label Domestic HazMat Label Domestic C.O. Return Label FedEx International Ground Label Ground U.

Using the provided test cases will facilitate your quality check prior to label submission and will fully test label functionality. This information will determine successful and timely delivery of your customers’ packages. Pay close attention to this area in terms of formatting and data. including maximum field lengths and formats.Appendix S FedEx Ground Plain Paper Labels The following label shows the elements of a FedEx Ground plain paper label. Layout Requirements for Domestic Label FedEx Web Services. Developer Guide 473 . Labels should be generated using the test cases (specific to the FedEx software and version you are certifying on).

Appendix S

FedEx Ground Plain Paper Labels
Domestic FedEx Home Delivery Label

Note: Font and layout requirements for this label and following labels will only be listed for those fields not included on previous labels in this section.

FedEx Web Services, Developer Guide

474

Appendix S

FedEx Ground Plain Paper Labels
Domestic Return Label

FedEx Web Services, Developer Guide

475

Appendix S

FedEx Ground Plain Paper Labels
Domestic HazMat Label

FedEx Web Services, Developer Guide

476

Appendix S

FedEx Ground Plain Paper Labels
Domestic C.O.D. Return Label

FedEx Web Services, Developer Guide

477

Appendix S

FedEx Ground Plain Paper Labels
FedEx International Ground Label

FedEx Web Services, Developer Guide

478

Appendix S

FedEx Ground Plain Paper Labels
Ground U.S. FedEx Home Delivery Label

FedEx Web Services, Developer Guide

479

T FedEx Ground Thermal Label Samples

Layout Requirements for FedEx Ground U.S. Label Font Requirements for FedEx Ground U.S. Label Layout and Font Requirements for FedEx Home Delivery U.S. Label FedEx Ground U.S. C.O.D. Inbound Shipping Label FedEx Ground U.S. C.O.D. Outbound Payment Label FedEx Ground U.S. E.C.O.D. Second Label FedEx Ground U.S. C.O.D. with Guaranteed Funds Label

FedEx Ground U.S. C.O.D. with Guaranteed Funds Second Label FedEx Home Delivery U.S. Label with Adult Signature Required & Evening Delivery FedEx Ground U.S. Third Party with FedEx Return Manager Label FedEx International Ground Label with Third Party Billing and C.O.D. with Guaranteed Funds FedEx Ground U.S. Label with Doc-Tab

Appendix T

FedEx Ground Thermal Label Samples
The area of the label shown in the following graphic is the most important part of a FedEx Ground thermal label. Pay particular attention to this area in terms of formatting and data. This information will determine successful and timely delivery of your customers’ packages.

Layout Requirements for FedEx Ground U.S. Label

Labels should be generated using the test cases (specific to the FedEx software and version you are certifying on). Using the provided test cases will facilitate your quality check prior to label submission and will fully test label functionality, including maximum field lengths and formats.

FedEx Web Services, Developer Guide

481

Appendix T

FedEx Ground Thermal Label Samples
Font Requirements for FedEx Ground U.S. Label Layout and Font Requirements for FedEx Home Delivery U.S. Label

FedEx Web Services, Developer Guide

482

Appendix T

FedEx Ground Thermal Label Samples
Note: Font requirements for this label and following labels will only be listed for those fields not included on previous labels in this section.

FedEx Ground U.S. C.O.D. Inbound Shipping Label

FedEx Web Services, Developer Guide

483

E. Outbound Payment Label FedEx Ground U.D.D. Developer Guide 484 . Second Label Note: Print 2 copies of this label.O.O. C. FedEx Web Services.C.Appendix T FedEx Ground Thermal Label Samples FedEx Ground U.S.S.

O.D. E.O. Developer Guide 485 .S.Appendix T FedEx Ground Thermal Label Samples FedEx Ground U.O. C. FedEx Web Services.D.S.C. Labels may also contain the C.¾specific wording: “Guaranteed” or “Currency”. with Guaranteed Funds Label Note: Ground U.D.

E.D.C.S. Developer Guide 486 .S.S. 2nd Labels may also contain the C.D.O. FedEx Web Services. with Guaranteed Funds Second Label FedEx Home Delivery U.O. Label with Adult Signature Required & Evening Delivery Note: Ground U.¾specific wording: “GUARANTEED FUNDS!” or “CURRENCY ONLY!”.Appendix T FedEx Ground Thermal Label Samples FedEx Ground U. C.D.O.

with Guaranteed Funds FedEx Web Services.D. Third Party with FedEx Return Manager Label FedEx International Ground Label with Third Party Billing and C.Appendix T FedEx Ground Thermal Label Samples FedEx Ground U.S. Developer Guide 487 .O.

Developer Guide 488 .S. Label with Doc-Tab FedEx Web Services.Appendix T FedEx Ground Thermal Label Samples FedEx Ground U.

U FedEx SmartPost Thermal Label Samples FedEx SmartPost Returns Label FedEx Ground Thermal SmartPost Label (Large Shipper) FedEx Integrated Label (Small Shipper) FedEx Ground SmartPost Returns Label .

Using the provided test cases will facilitate your quality check prior to label submission and will fully test label functionality. Developer Guide 490 . including maximum field lengths and formats. Labels should be generated using the test cases (specific to the FedEx software and version you are certifying on). FedEx Ground Thermal SmartPost Label (Large Shipper) Note: The FedEx SmartPost courier picks up. FedEx SmartPost Returns Label FedEx Web Services.Appendix U FedEx SmartPost Thermal Label Samples Pay close attention to the format and data for FedEx SmartPost thermal label. This information determines the successful and timely delivery of your customers’ packages.

Developer Guide 491 . ® FedEx Ground SmartPost Returns Label FedEx Web Services.Appendix U FedEx SmartPost Thermal Label Samples FedEx Integrated Label (Small Shipper) Note: FedEx Ground courier picks up.

V Sample Shipping Documents Bill of Lading Commercial Invoice Pro Forma Invoice Certificate of Origin Commercial Invoice OP-950 NAFTA COO FedEx Ground Pickup Manifest OP-900 OP-900B .

DOC. PDF. DOC. TXT RTF. Shipping Documents Title Domestic FedEx Freight Bill of Lading (Uniform BOL) Domestic VICS BOL International Commercial Invoice International Pro Forma Invoice International Certificate of Origin FedEx Ground Commercial Invoice (OP-950) FedEx Ground NAFTA COO FedEx Ground Pickup Manifest FedEx Ground OP-900 FedEx Ground OP-900B Creation Time Ship Time Ship Time Ship Time Ship Time Ship Time Ship Time Ship Time Close Ship Time Ship Time Print Formats RTF. PDF. PDF. PDF. PDF. DOC. TXT RTF. A4 8-1/2" x 11" 8-1/2" x 11". TXT RTF. A4 8-1/2" x 11" 8-1/2" x 11". PDF. DOC. DOC. A4 8-1/2" x 11". A4 8-1/2" x 11". TXT RTF.Appendix V Sample Shipping Documents Table 8. A4 FedEx Web Services.please supply RTF. DOC. A4 8-1/2" x 11". PDF. PDF. DOC RTF. PDF. Developer Guide 493 . DOC RTF. TXT FedEx . TXT Export to Directory Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Multiple Copies Yes Yes No Yes No Yes No No No No Paper Size 8-1/2" x 11" 8-1/2" x 11" 8-1/2" x 11". TXT RTF. DOC.

Appendix V Sample Shipping Documents Bill of Lading Commercial Invoice FedEx Web Services. Developer Guide 494 .

Developer Guide 495 .Appendix V Sample Shipping Documents Pro Forma Invoice Certificate of Origin FedEx Web Services.

Appendix V Sample Shipping Documents Commercial Invoice OP-950 NAFTA COO FedEx Web Services. Developer Guide 496 .

Appendix V Sample Shipping Documents FedEx Ground Pickup Manifest OP-900 FedEx Web Services. Developer Guide 497 .

Appendix V Sample Shipping Documents OP-900B FedEx Web Services. Developer Guide 498 .

W Glossary .

Used for any mode of transportation. Developer Guide 500 . risk and insurance cost pass to buyer when delivered on board the ship by seller who pays the transportation cost to the destination port. but includes insurance.Appendix W Glossary Table 9. Collect on Delivery Carriage Paid To: (Place at destination . Delivered Duty Unpaid: (Recipient door .same as CFR.D. risk and responsibility for vessel discharge and import clearance pass to buyer when seller delivers goods on board the ship to destination port. Used for sea or inland waterway transportation. Title and risk pass to buyer when seller delivers goods to named destination point cleared for import. Title and risk pass to buyer when delivered on board the ship by seller who pays transportation and insurance cost to destination port. FedEx® Compatible Solutions Program Common Transaction Set (Tagged Transaction Elements) Delivered Duty Paid: (Recipient door . CPT CSP CTS DDP DDU DG Description Automatic Export System Additional Handling Charge FedEx Revenue International Billing System Application Programming Interface Advanced Sorting Tracking Routing Assistance Bill of Lading Canadian Dollars Consolidated Commercial Invoice Cost and Freight: (Destination port .excluding duties and taxes). but includes insurance). Used for sea or inland waterway transportation. Title.includes all charges origin to destination). Used for sea or inland waterway transportation.O. $CAD CCI CFR or C&F CI CIF CIP COD. Glossary Acronym AES AHC AMBASSADOR API ASTRA BOL CAD. Title.includes all destination port charges). Title. Used for any mode of transportation.CPT. Insurance and Freight: (Destination port . C. Dangerous Goods FedEx Web Services.) Title and risk pass to buyer when delivered to carrier by seller who pays transportation and insurance cost to destination. Carriage and Insurance Paid To: (Place at destination .paid to arrival at destination port). Used for any mode of transportation. Commercial Invoice Costs. risk. and insurance cost pass to buyer when delivered to carrier or seller who pays transportation and insurance cost to destination.

Glossary. it is the Buyer's obligation to receive the Seller's arriving vehicle unloaded.D. or FedEx Authorized ShipCenter® locations. Free Alongside Ship FedEx Authorized ShipCenter® Free Carrier: (Pick a place after your origin to start).Appendix W Glossary Table 9. FedEx Office facilities. and FedEx Office customers to find locations that best accommodate their routines or special shipping needs. or phone number. Search by zip code. Developer Guide 501 . Seller is obligated to load the goods on the Buyer's collecting vehicle. address. EEI EIN EXW FAS FASC FCA FDC FDCC FDEG FDFR FDXC FDXE FDXG FedEx Drop-Off Locator Description A number assigned to a firm by Dun and Bradstreet Enterprise Address Service Electronic Commercial Invoice Electronic Collect on Delivery Electronic Export Information Employer Identification Number Ex Works: (Factory. Used for any mode of transportation. Title and risk pass to buyer including payment of all transportation and insurance cost from the seller's door. The Drop-Off Locator provides driving directions and a map for each location. Title and risk pass to buyer including transportation and insurance cost when the seller delivers goods cleared for export to the carrier.O. mill. FedEx Ground.C. continued Acronym DUNS EAS ECI ECOD. E. FedEx Home Delivery® FedEx International Controlled Export FHD FICE FedEx Web Services. Locations may be FedEx-staffed or self-service locations. FedEx Cargo FedEx Custom Critical® FedEx Ground® FedEx Freight® FedEx Cargo FedEx Express® FedEx Ground® A convenient way for FedEx Express. warehouse: your door).

Used for sea or inland waterway transportation. Risk passes to buyer.same as FAS).) Location Identifier Less Than Truckload FedEx Web Services. Developer Guide 502 . Goods and Services Tax Hold At FedEx Location Hazardous Materials Harmonized Sales Tax Hypertext Transfer Protocol International Economy Freight Service International Priority Freight Service International Traffic in Arms Regulations Kilograms (common abbreviation is kg or kgs) Pounds (common abbreviation is lb. Glossary. Delivery Close of Business Delivery FedEx Freight® FedEx Office® FedEx SmartPost® Girth is the sum of the four smallest dimensions of a package. Girth = 2 x Width + 2 x Height or (2W + 2H).Appendix W Glossary Table 9. including payment of all transportation and insurance cost once delivered on board the ship by the seller. or lbs. Foreign Trade Regulations FedEx Express® FedEx Custom Critical® FedEx LTL Freight® A. continued Acronym FOB FTR FX FXCC FXF FXFAM FXFCB FXFR FXK FXSP Girth GST HAL HazMat HST HTTP IEFS IPFS ITAR KG or KGS LB or LBS LOCID LTL Description Free On Board: (Port .M.

although this is specific to the U. Glossary. (or 50 lbs.Appendix W Glossary Table 9. also called a "progressive number" Province Sales Tax or Provincial Sales Tax Quebec Provincial Sales Tax Return Materials Authorization Shipper’s Export Declaration Shipper's Load and Count Simple Object Access Protocol Signature Proof of Delivery Transportation Control Number PNG POD PO PO POD Postal Code PRO Number PST QST RMA SED SLAC SOAP SPOD TCN FedEx Web Services.S. if the Length plus the Girth is greater than 108 inches) for U.S.” as well as a maximum allowable single dimension of 108 inches. Sometimes referred to as a Zone Improvement Plan (ZIP) code. There is also a maximum allowable size of “Length plus Girth less than or equal to 130 inches. shipments and 50 lbs. A package whose Length plus Girth (L+2W+2H) is greater than 84 inches is considered to be Oversize. continued Acronym MBG MPS MTW NAFTA OP-950 OS Oversize Packages Description Money Back Guarantee Multiple-Piece Shipment Multiweight North America Free Trade Agreement FedEx Ground HazMat Report Oversize FedEx Ground. a bitmap image file format Proof of Delivery Priority Overnight Purchase Order Proof of Delivery Localization code of numbers or letters or both depending on the country. Freight Tracking Number. Oversize packages are considered to have a minimum weight of 30 lbs. Developer Guide 503 . for Canadian shipments. Portable Network Graphic.

Appendix W Glossary Table 9. $US VICS Description Universal Routing and Sorting Aid U. Glossary. Developer Guide 504 . continued Acronym URSA USD.S. Dollars Voluntary Interindustry Commerce Solutions FedEx Web Services.

S. Developer Guide 505 G Ground International shipping coding details 203 service details 202 L labels custom 272 submit to FedEx 275 laser 269 . shipping multiple package 74 FedEx Freight packaging 154 service features 154 shipping rules 154 surcharge types 156 FedEx Freight and FedEx National LTL Service Features 154 FedEx Freight Regional 155 FedEx National packaging 154 service features 154 shipping rules 154 surcharge types 156 FedEx National LTL 155 Freight Priority service options 153 freight services Express International 188 FSMS FedEx Express U. and SOAP overview 17 N non-SOAP Web Services 20 O online help 16 overview 14 online help 16 printing 17 Web Services.O.D. and SOAP 17 dry ice shipments 106 R review checklist. labels 275 S service details Express Domestic shipping 69 Ground International 202 Ground shipping 139 service options Express Domestic shipping 69 FedEx Web Services. WSDL. service Express 165 certifying Web Services 29 coding details Express Domestic shipping 72 Express International 173 Ground International 203 Ground shipping 139 collect on delivery Ground 165 Country Code Tables 286 creating a label custom 272 submit to FedEx 275 laser 269 review checklist 275 thermal 261 custom labels 272 submit to FedEx 275 service options 202 Ground shipping 165 coding details 139 Home Delivery 144 service details 139 review checklist 275 thermal 261 laser labels 269 M MPS domestic express 74 multiple package shipping domestic express 74 F FedEx Express U. 168 101. WSDL. E Express Domestic shipping 68 coding details 72 service details 69 service options 69 C C. and SOAP 17 P packaging 173 printing this document 17 online help 17 pdf 17 D delivery signature services 77 discounts 38 programs 41 document overview 14 online help 16 printing 17 Web Services.S. multiple package 74 future day shipping 168 H hazardous materials 165 Ground 165 Home Delivery 144 I implementing Web Services certification 29 process 28 production 29 testing 29 International Express shipping 170 coding details 173 packaging options 173 service options 172 introduction certification 29 document overview 14 online help 16 printing 17 go to production 29 implementation process 28 implementation testing 29 Web Services. WSDL.Index A alcohol shipping 101.

D. by region 67 dry ice 106 Express Domestic 68 future day 168 Ground 165 International Express 170 surcharges and discounts 38 programs 41 shipping alcohol 101. 165 Ground hazardous materials 165 implementing process 28 overview 17 Non-SOAP 20 production 29 shipping alcohol 101.D. multiple package 74 future day 168 Ground 165 coding details 139 service details 139 Ground C. 165 Ground hazardous materials 165 shipping alcohol 101. 165 Ground International coding details 203 service details 202 service options 202 hazardous materials 165 Home Delivery 144 International Express 170 coding details 173 packaging options 173 service options 172 labels custom 272 laser 269 review checklist 275 thermal 261 services by region 67 signature services 77 SOAP overview 18 SPOD Sample Letter – Full 57 SPOD Sample Letter – Partial 56 surcharges 38 delivery signature services 77 Express Freight International services 188 Ground C. 168 101.D. commercial destination control shipments 199 delivery signature services 77 dry ice 106 Express Domestic 68 coding details 72 service details 69 service options 69 Express Freight International 188 FedEx Express U.S. multiple package 74 W Web Services 17 certification 29 commercial destination control shipments 199 FedEx Web Services.O.O. Developer Guide 506 . 168 101. dry ice 106 Express Domestic 68 future day 168 Ground 165 International Express 170 services by region 67 surcharges and discounts 38 programs 41 testing 29 WSDL overview 17 T testing Web Services 29 thermal labels 261 transactions FedEx Express U.O. 168 101.S.Index Express International 172 freight priority and freight economy 153 Ground International 202 services commercial destination control shipments 199 delivery signature 77 Express Freight International 188 Ground C.

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