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Business Consultant

Purpose
Responsible for analysing the design of current and future processes to support the customer’s "to be” business vision. Responsible for designing SAP-centric solutions that provide business value to customers of specific industry segments Responsible for designing and implementing change management methodologies in the customer organization to ensure successful implementation. Deliver business consulting according to the consulting and sales strategy, objectives and values

Prioritization is done individually between the manager and the employee. Prioritization: A = High, C = Low, D = Zero (juniors only). All other tasks are automatically prioritized as "medium" CEL Phases: D = Discovery, E = Evaluation, I = Implementation, CI = Continuous Improvement, AM = Account Management
Do not include this line when doing auto sorting!

CEL phase CEL role
Bus.sol. Archi. Bus.pro. Consul. Change mgmt Not a CEL role Not a CEL role Not a CEL role Not a CEL role

Responsibilities
Business solution architecture (Please unfold to see sub-tasks) Business process consulting (Please unfold to see sub-tasks) Change management (Please unfold to see sub-tasks) Solution design in the sales process for alliance accounts and solution accounts Catch opportunities for additional sales to the customer by continuous business improvement Create and ensure the best possible solution architecture Continuous business improvement including follow-up on the solution and related ROI

D

E x

I x

CI

AM

Priority

x x

x x

x x

Key deliverables
Evaluation of customer’s "as is” organizational structure and key processes Configuration of system process design Customer-specific solution and implementation strategy Feasibility study Customer- and project-specific change program Smooth implementation of change management methodologies

CEL role
Bus. Process Cons. Bus. Process Cons. Bus. Sol. Architect. Bus. Sol. Architect. Change Mgmt Change Mgmt

D

E x x x x x x

I x x x x x x

CI x x

AM

Priority

x x

Key Performance Indicators
Quality of design process Win/loss ratio Customer satisfaction Quality of solution design Employee satisfaction Utilization Additional tasks, key deliverables and KPI's are documented in the PD Talk material

CEL role
Bus. Process Cons. Bus. Sol. Architect. Bus. Sol. Architect. Bus. Sol. Architect. Change Mgmt Not a CEL role

D

E

I

CI

AM

Priority

x x x x x x

x x x x x x

x

x x

Business Consultant Competencies Actual According to job profile Core: Continuous Learning Customer Focus Teamwork Continuous learning Written communication Strategic business focus 0 0 0 Customer focus Team work Analytical thinking 3 3 3 3 3 3 4 3 3 3 3 3 4 4 3 2 2 3 4 4 Complementary Analytical Thinking Bias for Action / Initiative (proative) Composure Conceptual Thinking Creativity and Innovation Decision Making / Judgement Drive for Results Impact and Influence Networking / Relationship Building Open Communication / Listening Oral Communication / Presentation Organisational Awareness Planning and Organisation Quality Commitment Self Confidence Strategic Business Focus Written Communication 4 3 2 Self confidence Quality commitment Planning and org. awareness Presentation Initiative 1 0 Composure Conceptual thinking Creativity & innovation Decision making Drive for results Impact and influence Listening Networking 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Experience and function specific knowledge More than 3 years of business consulting experience Extended SAP solution experience Experience in SAP methodology Commercial education (master degree level) Extended SAP solution and architecture knowledge Benchmarking Extended industry understanding Extended knowledge in creating business cases (cost benefit analysis) Continuous business improvement Extended presentation techniques Extended interview techniques Fluent in English Priority . Org.