Business Process Re-engineering

Aims and Objectives

 BPR - Aims

• To examine the role of Business Process Re-

engineering and Re-design within the organisation
• To analyse the methods and systems, methods and
tools used in BPR
• To explore relevant tools available to support BPR
• To analyse the role of IS/IT in BPR

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 BPR - Objectives

• recognise how BPR project factors can effect re-

engineering efforts
• create process models to be used in the processes.
• to identify the continuous project improvement stages
• to understand the role of IS/IT in the BPR projects.
• to explore the tools and techniques available for BPR

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 BPR - Lectures

01. History & Introduction

02. BPR Principles and Dimensions
03. Process Re-Design & Process Improvement
04. Process Re-Design & Process Improvement:
Benchmarking & Best Practices
05. Process Mapping Tools & Techniques
06. Process Modeling Tools, Analysis Tools &
Techniques
07. Role of IT in BPR
08. Managing Re-engineering Projects
09. BPR & TQM: Contrast & Comparison

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 BPR - Reference Material

Books
• The Essence of BPR, Peppard & Rowland
• Re-engineering the Corporation, Hammer & Champy
• Process Mapping, How To Reengineer Your Business
Processes, V. Daniel Hunt
• Business Re-engineering, The Survival Guide, Andrews &
Stallick
• The Re-engineering Handbook, Manganelli & Klein

Case Studies
• www.strategy-business.com/casestudy
• www.brint.com

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 BPR - Reference Material

Web References
• www.brint.com/
• www.datamation.com
• www.strategy-business.com
• www.reengineering.com
• www.netlib.com/bpr1
• www.benchmarking.gov.uk/about_bench
• www.prosci.com/
• www.best-in-class.com

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