Vacancy Announcement: Peoce corps lnformotion 1echno/oqy 5pecio/ist

Duty Stat|on: 1b|||s|
Dead||ne for App||cat|on: September 30, 2011
1he unlLed SLaLes Þeace Corps flrsL began lLs program ln Ceorgla ln 2001 and slnce Lhen more Lhan 430
volunLeers have served ln Lhe reglons of Ceorgla ln LducaLlon and Soclal LnLrepreneurshlp &
CrganlzaLlonal uevelopmenL programs.
Þeace Corps Ceorgla ls seeklng quallfled appllcanLs for Lhe full Llme poslLlon of:
Informat|on 1echno|ogy Spec|a||st
Þos|t|on Summary:
1he lnformaLlon 1echnology (l1) SpeclallsL ls Lhe prlmary conLacL for Lhe flrsL-Ller Lechnlcal offlce supporL aL
Þeace Corps Ceorgla. 1he l1 SpeclallsL admlnlsLers Lhe local l1 sysLem, malnLalns lnLernaLlonal 1echnlcal
SupporL (l1S) mandaLed conflguraLlons from Þeace Corps WashlngLon PC, and ensures all l1 sysLems
adhere Lo Þeace Corps and unlLed SLaLes CovernmenL pollcy. 1he l1 SpeclallsL works closely wlLh Þeace
Corps sLaff Lo provlde, deslgn and dellver lnformal and formal Lralnlng on relevanL sLafflng needs. 1ralnlng
wlll be conducLed on sofLware appllcaLlons, lnLerneL based research, hardware and sofLware
LroubleshooLlng and Lhe approprlaLe use of l1 ln Lhe workplace. AddlLlonally, asslsLs ln Lhe producLlon of
lnsLrucLlonal audlo-vlsual learnlng resources. 1hls poslLlon ls based ln 1blllsl, buL may requlre some
lnLernaLlonal Lravel Lo perlodlc workshops and conferences.
Ma[or Dut|es and kespons|b|||t|es:
user 1roininq
• Þrovldes formal or lnformal l1 Lralnlng Lo overseas sLaff who have varylng degrees of Lechnlcal
proflclency. 1ralnlng wlll be conducLed on sofLware appllcaLlons, lnLerneL-based research,
hardware and sofLware LroubleshooLlng and Lhe approprlaLe use of l1 ln Lhe workplace.
• ALLends workshops and conferences Lo develop l1 and Lralnlng skllls. ALLends perlodlc Sub-8eglonal
l1 conferences coordlnaLed by l1S Lo lnsure currenL knowledge of Þeace Corps lnformaLlon SysLems
and pollcy. AsslsLance ln plannlng conferences/workshops may also be requlred.
customer 1echnico/ 5upport
• Þrovldes flrsL-Ller compuLer and neLwork supporL and ensures LhaL all l1 relaLed needs are meL
whlle adherlng Lo l1S/Þeace Corps guldellnes and pollcles.
• SollclLs asslsLance from l1S group when encounLerlng lssues beyond hls/her experLlse.
• ldenLlfles recurrlng problems, sysLemlc problems or oLher facLors lmpacLlng compuLer lssues aL
posL and reporLs Lhem Lo Lhe l1S group.
• lndependenLly lnsLalls hardware and sofLware, ldenLlfles and solves Lechnlcal problems lncludlng
buL noL llmlLed Lo hardware, sofLware, and lnLerneL connecLlvlLy lssues. All of Lhe above wlll be
conducLed under l1S guldellnes/pollcles.
• 8e-lmages and reasslgns compuLer equlpmenL as sLaff come on or leave poslLlons.
Network ond 5ystems 4dministrotion
• MalnLalns and updaLes Lhe MlcrosofL Lxchange server as dlrecLed by Lhe l1S group. 8esponslble for
LroubleshooLlng server problems and mlnlmlzlng downLlme for Lhe users.
• Serves as Lhe polnL of conLacL for lssues concernlng ÞosL's lnLerneL Servlce Þrovlder.
• MalnLalns l1S sLandard back-up sysLem for mlsslon-crlLlcal daLa. 8esponslble for performlng rouLlne
back-ups of ÞosL daLa and properly sLorlng backup medla accordlng Lo l1S sLandards. 8esponslble
for Lhe resLoraLlon of daLa as necessary. Þerforms Lhe rouLlne server checkllsL Lo ensure proper
operaLlon of Lhe server and neLwork.
• Þerforms regular malnLenance and cleanlng of each worksLaLlon, lncludlng prlnLers, scanners and
oLher perlpheral equlpmenL.
• ldenLlfles and secures local l1 resources Lo meeL ÞosL's needs. 8esponslble for locaLlng l1 resources
wlLhln Ceorgla whlch may lmprove Lhe supporL and managemenL sysLems aL ÞosL. 8esources may
lnclude upgraded lSÞs, hardware/sofLware vendors, Lechnlcal supporL, and Lralnlng servlces.
• MalnLalns a conLlnulng dlalogue wlLh l1S and oLher 8eglonal l1 SpeclallsLs, monlLorlng sysLems and
pollcles Lo ensure efflclenL and effecLlve sysLems, helps deLermlne means of lncreaslng l1 program
effecLlveness. lrequenLly reassesses Lhe l1 conflguraLlons and seLLlngs on sLaff and volunLeer
worksLaLlons Lo ensure LhaL Lhey meeL l1S sLandards.
lnformotion Monoqement
• MalnLalns an up Lo daLe l1 lnvenLory and sofLware llcense daLabase and asslsLs l1S ln procuremenL
declslons. Wlll also keep l1S currenL wlLh ÞosL's l1 needs.
• 8esponslble for updaLlng all sLaff lnformaLlon changes on local server and worksLaLlons as dlrecLed
by Lhe ulrecLor of ManagemenL & CperaLlons (uMC). Wlll collaboraLe wlLh uMC, LxecuLlve
AsslsLanL and CounLry uesk unlL on maklng necessary sLaff changes for PC dlrecLory.
• Þrovldes formal or lnformal l1 Lralnlng Lo Þeace Corps sLaff who have varylng degrees of Lechnlcal
proflclency. 1ralnlng wlll be conducLed on sofLware appllcaLlons, lnLerneL- based research,
hardware and sofLware LroubleshooLlng and Lhe approprlaLe use of l1 ln Lhe workplace.
• ALLends workshops and conferences Lo develop l1 and Lralnlng skllls. ALLends perlodlc Sub-8eglonal
l1 conferences coordlnaLed by l1S Lo lnsure currenL knowledge of Þeace Corps lnformaLlon SysLems
and pollcy. AsslsLance ln plannlng conferences/workshops may also be requlred.
• CommunlcaLlons sysLem malnLenance.
linoncio/ 4ssistont ond 6enero/ 5ervice Monoqer {8ock - up)
• Serves as a back-up llnanclal AsslsLanL funcLlons ln compllance wlLh Þeace Corps and oLher
relevanL regulaLlons
• As back up llnanclal AsslsLanL Lhe duLles are concenLraLed on Lhe responslblllLles lnvolved wlLh
lorÞosL daLa enLry. 1hese duLles may lnvolve Lhe followlng: preparaLlon of dlsbursemenLs, paymenL
vouchers, lnpuLLlng purchase orders (obllgaLlons) for approval by Lhe AC, uÞ1, or Cu
• Lnsures Lhe paymenL of all lnvolces ln a Llmely manner and reporLs expendlLures or procedures LhaL
do noL comply wlLh Þeace Corps regulaLlons
• Asslgns flscal codlng for purchase orders and lnvolces for all paymenLs and revlew Lhem for
accuracy and compllance wlLh uS CovernmenL and Þeace Corps regulaLlons
• Serves as back Lo Lhe Ceneral Servlce Manager when Lhe lncumbenL ls ouL of Lhe offlce.

4udio visuo/ Production ond website ueve/opment
• AsslsL ln producLlon and edlLlng of lnsLrucLlonal and lnformaLlve podcasLs and oLher audlo-vlsual
learnlng resources.
• 8esponslble for developmenL and managemenL of Þeace Corps Ceorgla volunLeer and SLaff
webslLes.

5ecurity coordinotion
• AcL as l1 securlLy coordlnaLor under guldance of Agency l1 SecurlLy Þrogram CoordlnaLor.
• Lvery lndlvldual wlLh any lnvolvemenL ln Lhe operaLlons of Þeace Corps Ceorgla, wheLher u.S.
ulrecL Plre, u.S. Þersonal Servlces ConLracLor, lorelgn Servlce naLlonal, lorelgn Servlce Þersonal
Servlces ConLracLor or volunLeer / 1ralnee has duLles and responslblllLles dlrecLly and/or lndlrecLly
assoclaLed wlLh SafeLy and SecurlLy. 1hese duLles and responslblllLles lnclude, buL are noL llmlLed
Lo, Lhe followlng:

1. Awareness and undersLandlng of all dlrecLlves of Þeace Corps regardlng SafeLy and
SecurlLy.
2. Awareness and undersLandlng of emergency procedures aL boLh home and offlce.
3. Awareness and undersLandlng of duLles assoclaLed wlLh Lhe Þeace Corps Ceorgla
Lmergency AcLlon Þlan.
4. AvallablllLy, aL boLh home and offlce, of sLaff and volunLeer conLacL phone numbers and /
or emall addresses ln case Lhe sLaLed lndlvldual ls dlrecLed Lo esLabllsh emergency conLacL
and provlde emergency lnformaLlon.

Required Qualifications and Abilities:
• unlverslLy degree
• Lxperlence ln pro[ecL l1 plannlng, deslgn, lmplemenLaLlon, managemenL and evaluaLlon
• knowledge of daLabase admlnlsLraLlon/experlence wlLh SCL Server 2003/2008
• knowledge of MlcrosofL ShareÞolnL
• knowledge of Wlndows Server 2008 82 / Lxchange Server 2010
• neLwork lnfrasLrucLure, plannlng, and lmplemenLaLlon (possesslon of CCnA wlll be an asseL)
• knowledge of Adobe ureamweaver CS4
• knowledge of MlcrosofL Cfflce sofLware, oLher SofLware approprlaLe Lo workplace
• LxcellenL lnLerpersonal and cross-culLural communlcaLlon skllls
• ueslred experlence wlLh audlo and vlsual sofLware and hardware - podcasL deslgn and producLlon
(knowledge of Adobe Þremler Þro CS4/3 wlll be an asseL)
• llexlblllLy and wllllngness Lo Lake on addlLlonal Lasks as needed
• lluency ln wrlLLen and spoken Ceorglan and Lngllsh
• ClLlzen of Ceorgla

4pp/icotions not meetinq the quo/ificotions indicoted obove wi// not be considered.
now to App|y:
1he AppllcaLlon form ls avallable ln Lhe aLLachmenL or aL Lhe Þeace Corps offlce aL 29a vazha Þshavela
Avenue, 1blllsl. All appllcanLs musL submlL Lhe followlng Lo Lhe Þeace Corps offlce or by e-mall Lo
vacancyQge.peacecorps.gov :
1. CompleLed appllcaLlon form (see aLLached)
2. 8esume or Cv
3. ueLalled wrlLLen descrlpLlon of how you meeL each of Lhe requlred quallflcaLlons and ablllLles
lndlcaLed above.

Þlease lndlcaLe ln Lhe sub[ecL llne of your emall Lhe poslLlon for whlch you are applylng.
Iurther Informat|on:
noLe LhaL only shorL llsLed candldaLes wlll be lnvlLed Lo Lhe lnLervlew. lnLervlews wlll be held ln CcLober.

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