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Employee Motivation: How to Get Them Plugged In! Trish Springfield Carolina First Bank SVP, Retail Financial
Employee Motivation: How to Get Them Plugged In! Trish Springfield Carolina First Bank SVP, Retail Financial

Employee Motivation:

How to Get Them Plugged In!

Trish Springfield

Carolina First Bank SVP, Retail Financial Sales Executive

Why Did You Come? ?
Why Did You Come? ?

Why Did You Come?

?
?
Why Did You Come? • Networking Opportunity • Boss Recommended • Improve Your Expertise • •
Why Did You Come? • Networking Opportunity • Boss Recommended • Improve Your Expertise • •

Why Did You Come?

• Networking Opportunity • Boss Recommended • Improve Your Expertise • • • •

Non Monetary Motivators • Recognition • Fear • Exposure • Personal Development • •
Non Monetary Motivators
• Recognition
• Fear
• Exposure
• Personal Development
Non Monetary Motivators • Recognition • Fear • Exposure • Personal Development • •
Employee Engagement “So, you’re a finance officer? And how long have you been withdrawing?”
Employee Engagement “So, you’re a finance officer? And how long have you been withdrawing?”

Employee Engagement

“So, you’re a finance officer? And how long have you been withdrawing?”
“So, you’re a finance officer? And how long have you
been withdrawing?”
Know Thy Team Easy to Motivate Challenge to Retain Easy to Retain Internally Motivated Challenge to
Know Thy Team Easy to Motivate Challenge to Retain Easy to Retain Internally Motivated Challenge to

Know Thy Team

Easy to Motivate Challenge to Retain Easy to Retain Internally Motivated Challenge to Retain & Direct
Easy to
Motivate
Challenge to
Retain
Easy to Retain
Internally
Motivated
Challenge to
Retain & Direct
Motivation
driven by
Easy to Retain
Motivation
driven by
Agency
observation
Low
High
Job Commitment
Low
High

Agency Commitment

Study Thy Team Motivators Motivators Motivators Motivators Low High Job Commitment Low High Agency Commitment
Study Thy Team Motivators Motivators Motivators Motivators Low High Job Commitment Low High Agency Commitment

Study Thy Team

Motivators Motivators Motivators Motivators Low High Job Commitment Low High
Motivators
Motivators
Motivators
Motivators
Low
High
Job Commitment
Low
High

Agency Commitment

Plan For Your Team Team Commitment Key Member Level Motivators • • • • • •
Plan For Your Team Team Commitment Key Member Level Motivators • • • • • •

Plan For Your Team

Team Commitment Key Member Level Motivators • • • • • • • • •
Team
Commitment
Key
Member
Level
Motivators
True or False You can motivate other people… TRUE FALSE
True or False You can motivate other people… TRUE FALSE

True or False

You can motivate other people…

TRUE
TRUE
FALSE
FALSE
True or False Changing your response can create a motivating environment… TRUE FALSE
True or False Changing your response can create a motivating environment… TRUE FALSE

True or False

Changing your response can create a motivating environment…

TRUE
TRUE
FALSE
FALSE
Common Myths About Motivation 1. I can motivate people 2. Money is a good motivator 3.
Common Myths About Motivation 1. I can motivate people 2. Money is a good motivator 3.

Common Myths About Motivation

  • 1. I can motivate people

  • 2. Money is a good motivator

  • 3. Fear is a good motivator

  • 4. I know what motivates me, it should motivate others

  • 5. Increase job satisfaction = increased performance

  • 6. Motivation is too hard

Whale Done! Ken Blanchard
Whale Done! Ken Blanchard

Whale Done!

Ken Blanchard

Whale Done! Ken Blanchard
Whale Done! It’s as easy as learning your ABC’s…. ABC’s of Performance -Activator - Behavior -
Whale Done! It’s as easy as learning your ABC’s…. ABC’s of Performance -Activator - Behavior -

Whale Done!

It’s as easy as learning your ABC’s….

ABC’s of Performance -Activator - Behavior - Consequence
ABC’s of Performance
-Activator
- Behavior
- Consequence
Whale Done! Activator: Goals that are SMART Specific Measurable Attainable Realistic Timely
Whale Done! Activator: Goals that are SMART Specific Measurable Attainable Realistic Timely

Whale Done!

Activator: Goals that are SMART Specific Measurable Attainable Realistic Timely
Activator:
Goals that are SMART
Specific
Measurable
Attainable
Realistic
Timely
Whale Done! Behavior: Requires clarity and keen observation
Whale Done! Behavior: Requires clarity and keen observation

Whale Done!

Behavior: Requires clarity and keen observation
Behavior:
Requires clarity and
keen observation
Whale Done! Consequence
Whale Done! Consequence

Whale Done!

Consequence

Whale Done! Consequence
Whale Done! Ken Blanchard Consequence: 1. No Response 2. Negative Response 3. Redirection 4. Positive Response
Whale Done! Ken Blanchard Consequence: 1. No Response 2. Negative Response 3. Redirection 4. Positive Response

Whale Done!

Ken Blanchard

Consequence: 1. No Response 2. Negative Response 3. Redirection 4. Positive Response
Consequence:
1.
No Response
2.
Negative Response
3.
Redirection
4.
Positive Response
Negative Response
Negative Response

Negative Response

Negative Response
9 Fundamentals to Raising Employee Morale 1. Communicate 2. Define Expectations 3. Set Goals 4. Treat
9 Fundamentals to Raising Employee Morale 1. Communicate 2. Define Expectations 3. Set Goals 4. Treat

9 Fundamentals to Raising Employee Morale

1. Communicate

  • 2. Define Expectations

  • 3. Set Goals

  • 4. Treat Employees with Respect

  • 5. Recognize Performance

9 Fundamentals to Raising Employee Morale 6. Celebrate Success 7. Offer Opportunity for Professional Development 8.
9 Fundamentals to Raising Employee Morale 6. Celebrate Success 7. Offer Opportunity for Professional Development 8.

9 Fundamentals to Raising Employee Morale

  • 6. Celebrate Success

  • 7. Offer Opportunity for Professional Development

  • 8. Create Community

  • 9. Have Fun!

9 Fundamentals to Raising Employee Morale 6. Celebrate Success 7. Offer Opportunity for Professional Development 8.
9 Fundamentals to Raising Employee Morale 6. Celebrate Success 7. Offer Opportunity for Professional Development 8.
Accentuate The Positive Nothing else can quite substitute for a few well- chosen, well-timed, sincere words
Accentuate The Positive Nothing else can quite substitute for a few well- chosen, well-timed, sincere words

Accentuate The Positive

Accentuate The Positive Nothing else can quite substitute for a few well- chosen, well-timed, sincere words
Nothing else can quite substitute for a few well- chosen, well-timed, sincere words of praise. They’re
Nothing else can quite
substitute for a few well-
chosen, well-timed,
sincere words of praise.
They’re absolutely free –
and worth a fortune.
Now It’s Your Turn! Start now, at the conference. Before you leave: Give a specific compliment
Now It’s Your Turn! Start now, at the conference. Before you leave: Give a specific compliment

Now It’s Your Turn!

Start now, at the conference.

Before you leave:

Give a specific compliment to a colleague

When you call in to the office, include a Whale Done compliment

Create your own team profile document and then when you return, visit with your team to validate or edit your profile

When you return home, give at least one Whale Done compliment to each family member

Now It’s Your Turn! Start now, at the conference. Before you leave: Give a specific compliment
Resources • B Guides, Max Media Inc. The 9 Fundamentals of Raising Employee Morale and Keeping
Resources • B Guides, Max Media Inc. The 9 Fundamentals of Raising Employee Morale and Keeping

Resources

B Guides, Max Media Inc. The 9 Fundamentals of Raising Employee Morale and Keeping It High

EC Davis and Associates, Clearing Up Common Myths About Employee Motivation, Charleston, SC May 2007

Inc. Magazine Fun! It’s the New Core Value August 2007

NCBS, Coaching for Performance Success

Whale Done! Ken Blanchard