Temple University

Position Description
Position Title: School/College/Dept: Sub-Dept. and No.: Reports to: Prepared by: Approved by: Program Coordinator, Project SHINE CHP/IGC IGC SHINE Director Jenny Zapf Job Class: Salary Grade: FLSA: Bargaining Unit: Reviewed by: Date: 7/25/2011

Summary of Position
The SHINE AmeriCorps Program Coordinator will run a Health Literacy program at the Intergenerational Center, part of the College of Health Professions and Social Work at Temple University. This program builds on SHINE's existing model to increase the health communication skills and healthy aging practices of immigrant and refugee elders and their families. Intergenerational teams of college students, retired health professionals and older immigrants and refugees work together in three cities across the nation through this program. Reporting to the Director of SHINE, the program coordinator will be responsible for the day-to-day management of the local program in Philadelphia, including recruitment, training, on-going support of intergenerational teams of AmeriCorps members and leveraged volunteers, data collection and record keeping of the volunteers and their activities, and maintaining partnerships with community organizations. Duties include site visits, program coordination, member supervision and trouble shooting. The Program coordinator will also work in collaboration with SHINE’s staff team (including VISTA volunteers) to support national program operations and develop best practices.

Essential Functions of Position
• • • • • • • • • • Recruit, train and ensure effective on-boarding of AmeriCorps volunteers Conducts outreach to develop/strengthen partnerships with immigrant-serving organizations, health centers and faculty Manage all logistics related to trainings and follow up Maintain proper documentation in member files and conduct on-going file reviews based on grant requirements Provides technical assistance to partners, conducts regular site visits and member training and development Conduct member observations, develop IDPs and ensure 90+%retention rate of volunteers Collects, synthesizes and presents data to write reports and evaluate program effectiveness Oversees the maintenance of information entered into the time-tracking database, tracks, reconciles, and monitors data. Complete and disseminate weekly indicators, attend weekly meetings with supervisor to review indicators Supports all project-related activities

Other Duties and Responsibilities
Serves as a member of the SHINE team at The Intergenerational Center. Contributes to program development and overall center-wide events.

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Temple University
Position Description
A. People Supervised: B. Operating Budget: • • • • Bachelor’s degree with program coordination experience Experience working with diverse communities, second language capacity preferred Experience teaching ESL(English as a Second Language) preferred Health education, health background preferred Training, community organizing, partnership building and supervision experience preferred Proficient in basic Word and Excel required; knowledge of Access and content management systems preferred Directly supervises 40-50 part time AmeriCorps members

C. Education & Experience:

D. Other Pertinent Data: E. Equipment Used: Personal computer and related equipment (databases, spread sheets, word-processing, monitor, keyboard, etc.; printer; copier; FAX; desk; files; storage cabinets; calculator) Academic office setting; overhead and indirect lighting; fluctuating internal climate control (levels of heating, cooling and general air handling may vary); frequent visitors and work flow interruptions; numerous incoming calls; frequent community site visits, variable environments across different locations in Philadelphia. Frequent movement between sites; frequent, direct interaction with community agencies/personnel demanding intensive concentration and excellent listening skills. Must prioritize well and focus on completion of tasks and objectives while under stress of demanding work schedule; travels throughout the University, visiting community sites. Maintain a positive and objective approach and attitude.

F. Environmental Conditions:

G. Physical Requirements

Note: This description incorporates the most typical duties performed. It is recognized that other related duties not specifically mentioned may also be performed. The inclusion of these duties would not alter the overall evaluation of this position. University Compensation (Job Class Dept Title Grade BU)

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