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All rights reserved. 22nd St. for any purpose..com Inc. ISBN 10: 1-58131-649-6 ISBN 13: 978-1-58131-649-0 Printed in the United States of America. the Vault logo. Vault. For information about permission to reproduce selections from this book. New York. New York 10011-1772. and “the most trusted name in career informationTM” are trademarks of Vault. Customized for: Will (wmz@ANDREW. contact Vault. 150 W. electronic or mechanical.com Inc.. (212) 366-4212. without the express written permission of Vault. Vault makes no claims as to the accuracy and reliability of the information contained within and disclaims all warranties. . No part of this book may be reproduced or transmitted in any form or by any means.EDU) All information in this book is subject to change without notice.CMU. Library of Congress CIP Data is available.com Inc.Copyright © 2008 by Vault.com Inc.

Acknowledgments We are extremely grateful to Vault’s entire staff for all their help in the editorial. Vault also would like to acknowledge the support of our investors. employees.EDU) . family and friends. clients. Thank you! Customized for: Will (wmz@ANDREW. production and marketing processes.CMU.

com Inc.CMU. .Customized for: Will (wmz@ANDREW.EDU) viii CAREER LIBRARY © 2008 Vault.

. . .40 Crowe Chizek and Company. . . . . . . . . . . . . . . . . LLP . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Merrill Lynch & Co. . . . . . . . . . . . . . . . . . . . . . . . . . .Table of Contents FOREWORD INTRODUCTION ADVICE FROM FINANCE PROFESSIONALS XI 1 5 Amper Politziner & Mattia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Houlihan Lokey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LLP . . . . . . . .com/finance for insider firm profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . .42 Duff & Phelps Corporation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Invesco Ltd. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LLC . . . . . . . . . . . . . . . . . . . . . . . . . . .52 First Horizon National Corporation . . . . . . . . . . . . . . . . . . . . .16 Capital One Services.. . . . . . . . . . . . . . . . . . . . . P. . . . . . . . . . . . . . . . . . . .EDU) McGladrey & Pullen. . . . . . . . . . . . . . . . . . . . . . . .10 Beard Miller Company LLP . . . . . . . . . . . . . . . . .12 Berdon LLP . . . .82 Customized for: Will (wmz@ANDREW. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 Parente Randolph. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Stearns & Co. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Credit Suisse Group .30 Convergent Wealth Advisors. . . . . . . . . . . . . . CAREER LIBRARY ix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98 Perella Weinberg Partners LP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Nationwide Mutual Insurance Co. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Eide Bailly LLP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 LarsonAllen LLP . . . . . . . . . . . . . . . . . . . . . . . . Inc. . . . . . . . . . . . . . . . Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . Inc. . .20 Citrin Cooperman & Company. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 Visit the Vault Finance Career Channel at www. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .CMU. . . . . . . . . . . .72 Legg Mason. . . . . . . . . . . . . . . . . . . . . . .26 Commerce Bancorp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Moss Adams LLP . . . . . . . . message boards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vault.6 Bear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Margolin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Winer & Evens LLP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inc. . . . . . . . . . . . . . . . . . . . . . . . . the Vault Finance Job Board and more. . . . . . . . . . . . . . . LLP . . . . . . .50 Ernst & Young Global Limited. . . . . . . . .64 KPMG LLPl . . . . . . . . . . . . . . . . .C. . . . . . . . . . . . . .22 Clifton Gunderson LLP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. .128 RSM EquiCo. . . . . . . . . . . . . . . . . . . . . .View from the Top: Advice from Finance Professionals Table of Contents Peter J. . Inc. . . Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LLC . .106 PNC Financial Services Group. . . . . . . . . .114 Raymond James Financial. . . . . . . . . . . . . . . . . . . .EDU) x CAREER LIBRARY © 2008 Vault. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136 Scottrade Inc. . . . . . . . . . . .CMU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 Prudential Insurance Company of America . . . . . . . . . . . . . . . . . . . . . . . Ltd. .140 SS&G Financial Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150 Vitale. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142 TD Securities Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124 Rothstein Kass . . . . . . . . . . . .162 Customized for: Will (wmz@ANDREW. . . . . . . . . . . . . . . . . . .120 Reznick Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inc. . . . . . . Caturano & Company. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .com Inc. . . . . . . . . . . . . . . . . . P. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 Schneider Downs & Co. . . . .158 WithumSmith+Brown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146 Tofias PC . . . . . Solomon Company . . . . . . . . . .154 William Blair & Co.

into policies and portfolios. puts them onto spreadsheets. Dreams of creating a secure future for loved ones.com/finance for insider firm profiles. there are many paths to success.CMU. of establishing businesses that enrich employees. Perhaps you’ve already decided you’d like to be part of this exciting. this industry has changed a great deal. On the pages of this guide. evolving industry and are looking for some tips on how best to get ahead. These generations represent exciting prospects as they work to secure their financial futures. message boards. It is estimated that boomers will inherit trillions of dollars from their parents’ estates over the next few decades. Finance.Foreword The financial services profession is. In such a diverse and vibrant arena. This decades-long. insurance providers. investment banks. but most of its number is expected to live well into their 90s. This massive demographic has already begun to retire. and helps them become reality. for the purpose of this book. at its heart. The financial services profession translates those dreams into black and white. where banks sell insurance and insurance providers offer retirement accounts. and individuals decide where to invest their retirement plan assets.vault. about making dreams come true. CAREER LIBRARY xi . includes the entire spectrum of accounting firms. • The second wave is the retirement of the boomers. Customized for: Will (wmz@ANDREW. you’ll find executives from many different disciplines sharing the steps on which their career path took them—whether those steps were taken as a result of careful forethought or in agile reaction to some of the truly seismic shifts that have altered the financial services landscape over recent decades. these were distinct entities with specific functions. buy homes and send their kids to college.EDU) Visit the Vault Finance Career Channel at www. the Vault Finance Job Board and more. shareholders. • The third and fourth waves are the Gen Xers and Millenials. post-employment period is creating new challenges and opportunities for the financial industry. of achieving personal wealth that enables individuals to experience everything from extreme adventure vacations to helping others in a significant way. Not so long ago. community and the markets they serve. Many financial services companies are anxiously eyeing their experienced baby boomer employees and representatives. But over the past decade or so. Speaking from my own experience—and as the president of the Society of Financial Service Professionals—I believe there are three factors within your control that will make all the difference. In addition to major changes in how the industry operates. and wondering where their replacements will come from. commercial banks. The upcoming exodus creates a great opening for people looking to enter the lucrative world of finance. Successful professionals have had to adapt to a changing marketplace. generational shifts are creating exciting opportunities in the field now and for many years to come. brokerages and specialty professional firms. one where the average worker participates in the stock market. There are essentially four generational “waves” impacting financial services today: • The first wave is one of the largest wealth transfers in history.

AEP 2007-2008 President Society of Financial Service Professionals Customized for: Will (wmz@ANDREW. Wishing you success in all your endeavors.CMU. CLU. Having good professional ethics is another key component of success. This guide can serve as a one-way version of that networking. ChFC. talked about in rare moments of truth. its positives and negatives. Tyrpak. First of all. there is no true profession that doesn’t require continuing education. making sure you wouldn’t have a problem telling your client about any action you’ve taken is the best recipe for continued success. . Look for opportunities to be part of your professional community—it will pay off in surprising and worthwhile ways. our livelihoods are based upon the relationships we’ve built with our clients. An eclectic mixture of executives from a broad range of companies provide an excellent peek into the finance world. ethics and networking—are the core values of our society. Networking is the final critical “leg” supporting professional success. MSFS. For many in this business. Whether you work for a multinational operation where your colleagues are on the other side of the globe or you are an entrepreneur working for yourself—and both are real possibilities in the financial services profession—you will need to build those crucial relationships to help to advance your career.com Inc. In the long run.View from the Top: Advice from Finance Professionals Foreword These factors—education. James J.EDU) xii CAREER LIBRARY © 2008 Vault. Continuing education provides that understanding and keeps financial service professionals at the top of their game. products and regulations. Students looking to enter this field can gain extraordinary pieces of advice and tips on how not only to cope with its sometimes intense demands but also on how to find work/life balance amid those demands. Excellence in this field requires indepth understanding of complex and sophisticated tools.

vault. hard work and accurate knowledge of the many functions and skills required. specialty services firms and insurance providers. but don’t dwell too long on your successes.” They also emphasized gaining a well-rounded academic experience and taking courses outside the main workload. partners.” A basic education and skill set lays the foundation for an individual. “It isn’t like the retail world. Accepting and learning from bad decisions and failure was another topic of discussion. make sure you branch out in school. but the job teaches you the practical application of it.CMU. CAREER LIBRARY 1 . Finance was defined to include accounting. you can sell anything. Build your knowledge bank While it might be unsurprising to advise an aspiring finance professional to concentrate on grades.com/finance for insider firm profiles.Introduction What makes a good leader? Perseverance? Hard work? Tenacity? An opinion? Someone who mentors her staff until they surpass her in skill and knowledge? All this and more is encapsulated in the pages of View from the Top: Advice from Finance Professionals. These finance professionals serve as chief executive officers. We received many candid responses concerning balancing a family life and professional excellence in the financial world. “Learn from your mistakes and failures.” says a CEO. “Whether it’s understanding how marketing works or organizational behavior or business strategy.” says one executive while another aptly states. where if you are a good talker. and what it has all meant to them professionally as well as personally. “we come out of school as technicians and we understand our trade. “However corny it may sound. They were asked to discuss their career. As one of our interviewees says. where the multitude of products and services can be bewildering without proper knowledge. but over time you’ll tend to use it more than you think. the soft skills can be acquired only on the job itself. Experience is obtained through learning from both failures and successes. how they balance work and their personal life. especially in a highly regulated industry like finance. a very basic skill needed to be successful. investment banking. “School prepares you for the technical aspects of your job.” Getting soft skills on the job—even through failure While college teaches the hard skills or the technical aspects.” Customized for: Will (wmz@ANDREW. What connected them all was the repeated insistence on diligence. At first it won’t feel like the right information to really understand. building and maintaining relationships with clients and co-workers are some of the aspects that you learn on the job. senior directors. commercial banks. you really have to study hard and get good grades in order to get a better job. their experiences on the way to the top echelons of the financial world. delegating.EDU) Communication. shareholders and vice presidents across the finance industry. the Vault Finance Job Board and more. message boards. Visit the Vault Finance Career Channel at www. one executive says. what we’re not trained well to do in many cases is to communicate. while others focused on emphasizing academic excellence and solid knowledge of the many products offered by the industry.

accounting has had to deal with the stigma of being boring and straitlaced.” says one executive. Traditionally.View from the Top: Advice from Finance Professionals Introduction It’s your career—be proactive Volunteering for assignments.CMU. Ten years later. “I was an individual that was always looking for ways for the firm to provide more and more resources to our field personnel. activities and have one big picture. of course. the finance field. Like one interviewee says.” she says about her proactiveness in creating her own niche within the firm. He instead ended up moving around the globe to London where he spent six years before returning to Chicago. “Embrace your career. Don’t wait for things to come to you. One of our executives crafted her own climb in the company by suggesting areas of improvement and demonstrating the willingness to reassign herself and craft her job around what the firm required for its growth. move back to New York. including accounting.” he says. Wall Street has been hiring public relations and advertising firms to change its “boring” image for a while now. “You can’t have a calendar for work and a calendar for home. It’s also cultivating and growing relationships with my colleagues. it has often scared many graduates from stepping into the finance field for fear of losing all that’s important to them personally. The work/life balance—attainable With the long hours and working weekends. don’t treat it like a job. with corporate America becoming technologically more savvy. “I’m always surprised that I frequently have to be on guard against assuming people know what I think they know.com Inc. yet misunderstandings remain. the less important items. accepting new job responsibilities and the willingness to consider the company’s success your own priorities when our interviewees were asked for advice. “It’s not just about numbers.” Customized for: Will (wmz@ANDREW. She asserts the need to prioritize days. find their space. While they all stressed the importance of a work/life balance. and I was vocal on [the] best practices that we should implement. has slowly but surely begun to attain a more smart. or pebbles. The key is making sure the important items go in first. and really try to explain to them in fairly simple terms how things work. predicting a two-year stint before he returned to the city he grew up in and never originally thought of leaving.EDU) 2 CAREER LIBRARY © 2008 Vault. Another individual expressed concern over the traditional attitude about the industry viewed as a strictly number-crunching institution. The rocks signify the major items in your life and those are placed into the container first. I am back in Chicago. Another executive offered an example: “Work/life balance can be compared to filling a container (time) with rocks and pebbles. Take ownership of it. . Not so anymore. “I always thought that it would be two years in Chicago—I’d never been there before—and I would. Yet these executives not only are successful professionally but also have managed to have a steady family life and keep their personal interests intact. You need to aggressively go for it. Another director relocated from New York to Chicago.” he says.” says one woman executive. Respondents also emphasize the need for flexibility if you want to grow with the company. after spending six years in London.” Finance is boring?—acknowledging the myth Most of the executives interviewed vocalized their concerns and surprise at how misunderstood the finance industry is. my clients and the business community. Once those are placed. you need a calendar for life. what they all differed in was their approach to achieving that. techno-savvy image.

they caution that you make sure they are someone you respect and would like to emulate. they also stressed the importance of self-confidence and knowing that what you do is contributing to the bigger picture. and if you stay in touch with your friends. If you’re a mentee. the Vault Finance Job Board and more. by taking a vacation himself. spiritually and physically. From one partner who travels a lot calling his wife religiously every day to a director who makes sure his spouse knows his schedule so there were no surprises. know that you are part of the bigger project and that each efficient detail you craft and every suggestion you implement can impact the company in an irreversible way. decision-making or personality. our respondents emphasize informal mentor-mentee relationships. it was essential to keep the family in the loop. Others suggest taking full advantage of benefits like time off.” Know that you are making a difference—it’s more than a “deal” While executives spoke about the importance of hard work. and in order to do that. they say.. from a CEO who feels that. so take the burden off yourself and say. As one of them says. noting that most successful relationships result from a gradual informal interaction rather than a rigid assignment of a senior executive in the company by the human resources department. knowing that you might not get the chance again soon. message boards.’” one interviewee says.vault. “Make sure you have a direct conversation with your mentors and say. Customized for: Will (wmz@ANDREW.” he says.” says a managing principal. “Knowing the transaction you’re doing likely is the most important transaction your client is going to do in their entire life and being able to work with them when they’re going through the entire emotional roller coaster of the deal is rewarding. they all stress that in a work life full of curve balls and sudden developments. ‘I don’t have to do this. One interviewee chose an idiom to define the fine balance: “You need to be able to see the forest through the trees. ‘I’d like you to help me along the way. While most companies today offer formal mentoring programs. When you approach someone. “You’re going to have periods in investment banking when you’re really busy and then you’ll have a free weekend or two. and to value the significance of the impact you might be having.EDU) They also stress being proactive in seeking someone that you want to emulate to become your mentor. Even if you are starting at the bottom. he is telling his workers that it is okay to have other interests in life and that it isn’t all about work. personally.CMU. to another respondent who describes how he has always kept Friday nights exclusively for his family. you want to seek someone out who can help you provide those intangibles to make you more successful. “Everything you do has an impact on someone and it’s important to understand that.’” she advises.com/finance for insider firm profiles. There are certain things that just aren’t that important.View from the Top: Advice from Finance Professionals Introduction Another executive feels. however. be it in skills. you really need to have a balance between work and your life outside of work.” Communication was yet again highlighted as a core element of keeping the balance. the word “balance” implies that you have to give up something that’s very important to you to be able to conduct your life. Visit the Vault Finance Career Channel at www. “You want to deal with someone who feels comfortable with you in terms of his or her personality traits as well as [his or her] skills sets. Yet another executive suggests. CAREER LIBRARY 3 . Find mentors Most of our interviewees acknowledge the importance of having mentors in their lives. and they invite you for a weekend getaway. “Step back and ask yourself what is really important to you professionally. you should be able to spontaneously say yes.” Another executive describes the feeling he gets after a good deal as very rewarding. etc.

They advise prudence in assuming the level of competition in the industry and suggest narrowing down what you enjoy doing before picking a career based on remuneration or appeal. “Figure out what your strengths are. They all found their niche in this vast industry. but you can’t improve without it. crossed many accounting hurdles and pioneered the complex arsenal of products offered by investment and commercial banks. what it is you want to do and how much of your time you’re willing to devote to this before you pick the career.” Words of advice for the next finance wizards—take charge There are many sacrifices and joys in making it to the top.” he advises. Those who have the capability will need all of the skills. One executive says it is important to ask for constant feedback. and. many times. are clearing the path for the future. time management abilities and leadership qualities. adapting to a busy. Customized for: Will (wmz@ANDREW. .CMU.View from the Top: Advice from Finance Professionals Introduction Others encourage mentees to seek professional associations and alumni groups to find someone outside their industry. rigorous lifestyle that often leaves no time for oneself and family. noting that “feedback is not always an easy thing to hear. who have anchored many important mergers and acquisitions.EDU) 4 CAREER LIBRARY © 2008 Vault.com Inc. postponement of personal plans to accommodate professional deadlines. One interviewee notes that the financial field requires longtime commitments. These finance heads. It is now your turn.

EDU) VIEW FROM THE TOP .ADVICE FROM FINANCE PROFESSIONALS Customized for: Will (wmz@ANDREW.CMU.

I have identified people that possessed traits that I aspire to attain. With over 19 years of public accounting experience. and CPA qualifications to practice before the SEC and Public Company Accounting Oversight Board. and as he progressed through the firm. Francis College.CMU.C. New Jersey community. Day is a consultant for the American Institute of Certified Public Accountants and often leads discussions for other accountants in certain technical areas.. Ms. disclosure and governance requirements of public companies and their executives. P. office. Ms. with an emphasis on banking-related curriculum. Customized for: Will (wmz@ANDREW. I interviewed with a gentleman when I was in college and ended up working for him once I got to my first firm. Politziner & Mattia. In some ways. i. Accounting & Auditing Officer Bridget Day works in Amper. Then I asked for their advice and followed in their example. So what helped me get somewhere was being able to take a step back and identify what I wanted to be when I grew up as a professional. I started at the Big Eight at the time. and took various career paths. My advice: Determine what qualities you aspire to. with an emphasis on banking and other financial services. Ms. Q&A with Bridget Day What are some steps that you took to get to the position that you are in now? Perseverance. serving as senior manager in the national risk & quality—SEC services group. which focuses on reporting. his success helped my success. dedication and drive are essential. Ms.e. find them in someone. and then find people who possessed those qualities. Ms.Amper. I learned when to let them lead me and followed them when necessary. the New Jersey Society of Certified Public Accountants and the New York State Society of Certified Public Accountants. where she graduated magna cum laude. She is a member of the firm’s quality assurance team for SEC and other engagements as well as the leader of the firm’s banking industry group. she currently serves various banking and SEC clients in the manufacturing and distribution industry in addition to a variety of other service industries.EDU) 6 CAREER LIBRARY © 2008 Vault.com Inc. someone more senior than you and then ask for their advice or follow their example. albeit a mentor. . Day received her BS in accounting and associate’s degree in business administration from St. For example. Politziner & Mattia’s Edison. She is also a founding trustee and treasurer for the Franklin Township Foundation of Educational Excellence. New Jersey. Day was recently appointed to the SEC Practice Committee of the New York State Society of CPAs. I followed him. He was influential in getting me positions on engagements with a lot of exposure and with challenging issues. Day previously practiced with an international accounting firm for more than 13 years. which serves her Somerset. She is also a founding member and vice chair of Baker Tilly International’s financial institutions committee. Day is a member of the American Society of Certified Public Accountants. Ultimately my mentor ended up heading the firm’s regional office and the practice in which I was a part. Bridget Day—Officer.

I’ve been able to provide some nicer opportunities for myself. You need to prioritize. There are constant deadlines and my to-do list never ends. There are days when you wish you could work all the time and days when you wish you could be home all the time. and some things fall off the list because they aren’t necessary anymore. They know mommy works but I think they’re proud of the fact that I do. So keep your value systems intact at all times and remain professional. definitive. I tell people often that I get smarter every day. but in order to lead you need to be able to make decisions and communicate those decisions. What are some things that you learned on the job and not in the classroom? I learned to be flexible. Obviously there have been some financial opportunities resulting from being a working mom. sometimes I need to have a repair done on my car or home in the middle of the day. intelligent. some things get done because I actually do them. Some things get done due to passage of time. It’s really important to realize that the day you start out with might not be the day you’ve ended up with. nice vacations. particularly as people get older and have other distractions apart from work. Also. is to take your value system and apply it to everything. you don’t work between particular hours and then get to go home. It serves a lot of purpose for all of us. You also need to be a good listener. It all needs to be one picture. Customized for: Will (wmz@ANDREW.CMU. message boards. It doesn’t have to be opinionated in a negative way.EDU) Visit the Vault Finance Career Channel at www. the Vault Finance Job Board and more. but the list never ends. That is not to say that other people cannot have opinions and you may be influenced to change your mind. my dad. and that my to-do list got done in its entirety once in a while. and sometimes I have to go to a work function at night. and that’s something I learned from my family. I really value both my work and family life. It’s a matter of prioritizing and using your value system as a guide. opinionated.vault. my children. As a professional. so I have a heightened awareness of how lucky I am. effective executive? They need to be approachable. But. good educations for my children.View from the Top: Advice from Finance Professionals Amper Politziner & Mattia P. you learn every day. Its one big life. You can’t be wishy-washy. One thing that is essential for both my professional and personal life is my value system. I always tell everybody you can’t have a calendar for work and a calendar for home. it doesn’t instill confidence in your abilities and it doesn’t afford your business the opportunity to grow.com/finance for insider firm profiles. The only way to make work/life work. Sometimes I need to volunteer at the school for read-alouds during the middle of the day. What impact has your career had on your personal and family life? You need to schedule your life. What personality traits or attributes do you think make for a good. you need a calendar for life. I think my work—my girls are young. my husband. When you work with 100 clients in 20 industries. CAREER LIBRARY 7 . conversely you don’t have children or parents or activities that only happen after you leave the office. I wish the deadlines weren’t so hard and fast and often. personable and they need to have a good value system. including your thought process for your conclusions and ideas. and some continuous learning and pride for me personally. they’re 7 and 9— is fairly seamless to them. overall.C. working has enabled my family to have a lovely home. I treasure my time with my family. I absolutely believe they need to have an opinion. What is the most rewarding aspect of your career? Most rewarding is the ability to interact with such a diverse number of companies. but I’d be naïve in saying that it’s perfect all the time. That doesn’t really inspire people to follow you. But I think it’s important for people to have an opinion. What would you most like to change? The deadlines. There are some days when it’s tough to juggle and there are days when the work/life balance doesn’t seem to be working.

he can still offer advice to me. particularly in public accounting where there are very few women in senior positions. He left public accounting to be COO with a bank and I left the same firm [PwC] and came to Amper. A lot of times. but now I know better. I do try and do that. and what surprised me is that despite its obvious differences a lot is exactly the same.View from the Top: Advice from Finance Professionals Amper Politziner & Mattia P. On a more personal level.CMU. volunteer at a cancer research organization. I went from being part of a firm that probably has 40. methods and philosophies that help you maintain a work/life balance and be a successful professional? You need to be flexible. whether you want to be an officer or a partner in a public accounting firm or whether you want to be a COO somewhere. The man that hired me out of college ended up being my mentor for years. You need to be passionate about it for it to work. “what about a national firm. . The immense diversity of clients and colleagues is unsurpassed.EDU) How can someone find a mentor within their company/industry? You need to find someone that you respect and you need to find someone with qualities that you aspire to. I only keep one cell phone. what about a regional firm?” Before I came to Amper. even if you don’t have the long-term aspiration of becoming a partner or officer. I get to see not only who prepares a company’s financial statements but also how they run their business. only join the ones you have a passion for. The only way it works is that I inform my family where I am going to be and when. it’s amazing. at public accounting firms. Twenty years later I am still in touch with him.000 professionals to one that has 400 to 500 professionals. I was at the biggest firm in the world and now I am at the 30 -largest firm in the United States. As far as mentoring others. and a support system.com Inc. It’s a very traditional environment with a lot of hardworking people no matter how big or small the headcount. I’m still using the same thought processes. you need to keep one constant calendar that you share with your family. which is a big change as far as firm and client th size. Have you ever been mentored. Don’t volunteer for the heart walk just because it’s a great cause. What has surprised you the most about working in your industry? I started out at PricewaterhouseCoopers and now I work at Amper. that’s all I knew about. because I started there out of school. and no matter what your long-term goals are. So a lot of people are really concerned about “what if I don’t get into the big four?”. and you can use that knowledge wherever you might be in the private sector. At any one time I could be working with 10 or 12 different clients. that’s all I was interested in. he still is an influence in my life. or mentored others? Both. So if you’re really an avid cancer research advocate and you want to volunteer in your community. What advice would you give a young person considering a career in public accounting? It’s a wonderful option. I get to see how manufacturing company “A” makes their product and how manufacturing company “B” makes their product and that enables me to come up with best practices. I didn’t really have any awareness of anything outside the Big Eight. a really good reliable car that gets me back and forth. some really good friends. what surprised me is how small the world of public accounting is. It’s not necessary that you like everything about them but instead that there are certain qualities about them that you know you’d like to learn more about or you’d like to emulate yourself. I’m still using the same reference material. I always tell everyone. so despite our change in career paths. Customized for: Will (wmz@ANDREW. we are prompted to get involved in the community and specialty groups or technical groups. I know a lot of people have different mobile technologies but trying to maintain a variety of phone numbers and things is just confusing so one calendar for everybody. that exposure is invaluable. my clients face similar issues and I’m referring to the same research tools. Amper is my home away from home What really surprised me about Amper is that it’s a really great place with really smart people and I knew nothing about it. Do you have any special techniques. There are networking opportunities everywhere. don’t pick a 8 CAREER LIBRARY © 2008 Vault.C. Politiziner & Mattia. Similarly. I respect him.

View from the Top: Advice from Finance Professionals Amper Politziner & Mattia P. Regardless of whether a business does well or not. message boards. CAREER LIBRARY 9 .C. I knew some of the people who danced in Riverdance and I knew Michael Flatley. it still is. people to help them disclose their information in an informative and useful fashion to the public. But I decided that there was no future in Irish dancing. Irish culture was very important in my family and to me personally. for whatever reason. Any predictions about the future of the industry? The accounting profession is always going to be a necessity.com/finance for insider firm profiles. I took a semester of advanced credits from high school with me. they’re going to need people to count the beans. When I heard that law school was another three years on top of that. accounting’s good. If people are going to make decisions on companies for investing and other reasons. mentor who is a good person but isn’t the professional you want to be because then you won’t have as much in common and you won’t be honest with each other during your interactions.CMU. to be done with school. Customized for: Will (wmz@ANDREW. the first Riverdance came out. Just when I was about to graduate from college. and then went to school over the summer.EDU) Visit the Vault Finance Career Channel at www. and I just wanted. my maiden name was Quinn and I am first generation American. With the overabundance of available data out there someone needs to get to the important stuff. I went through college in three years. I really wanted to get out there and work. I decided I was going to become an accountant. I worked and I commuted to school. Now Michael Flatley owns a castle and I work at Amper! I also considered being an attorney for a while but law school scared me away. the Vault Finance Job Board and more. I said no. What other careers and life choices did you consider before deciding on a career in public accounting? What would your dream career be? I do Irish dancing. I had an opportunity to try out for the production.vault. One of our jobs as public accountants is to sort through that data and decide what’s accurate and what’s useful and what can help make people make the best decisions possible so that companies can do well and the economy can thrive. the only way to do that is with useful data.

CMU. Whille received her MBA and a BS in accounting from Seton Hall University. Ms. effective executive to be open-minded. Q&A with Tracy Whille What are some steps that you took to get to the position that you are in now? I began my career with an accounting degree and a MBA with a concentration in finance. I was promoted to the global head of compliance at Bear Stearns. Sometimes in the classroom. and I am blessed to not only have a successful career but also a good family life. When I returned. Customized for: Will (wmz@ANDREW. I moved to the Japan office to undertake a management role in a similar department. Within the first six months. and the FINRA Compliance Advisory Group. Inc. I was now responsible for the legal and regulatory aspects of the business as opposed to the financial aspects. What personality traits or attributes do you think make for a good. I was asked to take a senior role in compliance supporting fixed income. and Asia. I was approached by Bear Stearns to set up a similar department. I was recruited by another firm to set up a fixed income compliance department. SIFMA Compliance and Legal Executive Committee.Bear. show initiative and strive to achieve their fullest potential.EDU) What is the most rewarding aspect of your career? The most rewarding aspect of my career is managing to find balance in my life between my career and my family.S. Another four years after that. I utilized my experience and skills in the financial arena as well as my expanding product knowledge to tackle my new role. Ms. a self-starter. .. I work in an extremely fast-paced and challenging environment. and this may limit their ability to excel and grow. Whille spent 14 years at Goldman Sachs working in the fixed income currency and commodities compliance department as a senior compliance officer and in the controllers department as a manager of proprietary accounting and risk analysis for fixed income products. effective executive? It is important for a good. both in the U. Prior to that. in order to be successful. people need to take risks.com Inc. What are some things that you learned on the job and not in the classroom? I think in the classroom people usually take very little risks whereas in the business world. My first job was a financial analyst at a competing firm serving in a proprietary accounting and risk analysis role. The role was similar in that it was still in the fixed income space. Whille is a member of the FINRA Fixed Income Committee. Ms. After five years. I supported the fixed income markets and after a few years. Tracy Lowery Whille—Global Director of Compliance Global Director of Compliance Tracy Lowery Whille joined Bear Stearns after spending four years at Lehman Brothers as the director of fixed income and mortgage capital compliance. however the focus was much different. people become too focused on gauging their performance solely on a grade. 10 CAREER LIBRARY © 2008 Vault. determined and well rounded. Stearns & Co.

com/finance for insider firm profiles. the Vault Finance Job Board and more. I am able to work very hard while I’m in the office and yet turn it off when I leave. If possible. I always say. Then go and chase your dreams! Also. my boys see the role of women in a totally different light than many others. What advice would you give a young person considering a career in finance? The first thing is be true to yourself.View from the Top: Advice from Finance Professionals Bear. message boards.. If you were not in the field. whether they have been people that I ascribe to be like or have provided bits and pieces of advice along the way. How can someone find a mentor within their company/industry? I don’t think you find a mentor. CAREER LIBRARY 11 . Any predictions about the future of the industry? This industry will always be dynamic and unpredictable. or mentored others? I have never been formally mentored. and there within lies its beauty. today. psychologically. look at your strengths and weaknesses. I switch gears when I am not here and focus on my family. Stearns & Co. I may have been a vet. So if I had to do it again. It’s usually somebody you worked for or somebody you worked with. I realized that I would have enjoyed and made a great veterinarian—as I love animal—but at that point. and a logical career choice with that educational background was a financial analyst at a Wall Street firm. My children have the unique opportunity to view successful working women as the norm and not an exception. I thought it was too late to start all over again. whether it is through an organized program or informally.EDU) After working for several years. grades are much more important than when I was in school. I have mentored people throughout my career.vault. methods and philosophies that help you maintain a work/life balance and be a successful professional? I think the work/life balance has made me a better manager and more productive. Inc. There have been people throughout my life that I have considered mentors. and either they see something in you or you see something in them. Visit the Vault Finance Career Channel at www. What other careers and life choices did you consider before deciding on a career in finance? I really didn’t consider any other career or life choices. what would your dream career be now? Customized for: Will (wmz@ANDREW. I recommend getting involved in mentoring. I went to school for accounting and got an MBA. Firms such as Bear Stearns sponsor formal mentoring programs for young adults outside the firm. and as a woman in a high-profile industry at a high-profile firm. my biggest achievement to the women’s initiative is that I’m raising three boys. Do you have any special techniques.CMU. People should not fool themselves as to the level of competition out there. Always strive to get the best grades that you can and don’t wait until tomorrow or next semester to get serious about school. What impact has your career had on your personal and family life? I’m the mother of three boys. I think life presents opportunities and you look to people that you admire and establish relationships with them. I’m definitely available for phone calls and e-mails but. and decide what type of business you want to pursue. Have you ever been mentored.

He is a member of the American Institute of Certified Public Accountants.EDU) What are some things that you learned on the job and not in the classroom? No business school can adequately prepare you for the requirements of the job. Q&A with Lamar Stoltzfus What are some steps that you took to get to the position that you are in now? There were many aspects of my career that served as the foundation for the position I now hold. concurring review partner or client service partner on selected engagements. Mr. a member of the Berks Economic Partnership. which have translated into the ability to build relationships with not only clients. a past Chairman of the Pennsylvania Institute of Certified Public Accountants Financial Institution committee and the Annual Statewide Financial Institution Conference. I developed a strong understanding of business issues that has translated into the ability to address the challenges of running a multimillion-dollar organization. By exhibiting leadership in the practice of accounting.com Inc. the American Institute of Certified Public Accountants. He is also a past member of the AICPA National Banking & Savings Institution Committee and it’s Regulatory Task Force and the Pennsylvania Institute of Certified Public Accountants’ Financial Institutions Committee. Stoltzfus received his BA in accounting from Shippensburg University. he has governance and management responsibilities within the firm. guidance to its partners and management team. Berks Business Executives Forum. As an accountant. and ultimately this experience led to management opportunities with the firm. Manufacturers Association of Berks County. then a large practice group. New Jersey and Delaware. In addition. staff and others that I interact with daily as firm chairman. the Pennsylvania Bankers Association.Beard Miller Company LLP Lamar R. leadership and consensus building. such as communication skills. Mr. the New Jersey Bankers Association. including experience with an international accounting firm. Stoltzfus oversees the firm and its executive management team. He has developed a broad and extensive background in providing auditing and accounting services to a wide variety of organizations primarily in the financial services and manufacturing industries. Stoltzfus specializes in providing services to community financial institutions and SEC reporting companies.CMU. an associate member of the Pennsylvania Association of Community Banks. Customized for: Will (wmz@ANDREW. and a board member and past president of the Hawk Mountain of Boy Scouts of America. Stoltzfus is a certified public accountant licensed in Pennsylvania. the National Banking & Savings Institutions Committee and an advisory board member of the Shippensburg University School of Business. Mr. Stoltzfus provides strategic vision for the firm. I practiced and demonstrated excellent client relationship building skills. teamwork. but fellow partners. As chairman and CEO. Mr. Stoltzfus has been in the auditing and business consulting field for more than 30 years. . Mr. He also serves as an audit partner. I was given opportunities to manage larger engagements. and direction for the firm’s 15 offices and over 550 employees. I 12 CAREER LIBRARY © 2008 Vault. many so-called “soft skills” have been integral to my career growth. While technical skills are the foundation. Stoltzfus—Chairman and CEO Chairman and CEO Lamar R.

passion. I wish I would have been more focused on these activities sooner in my career. the Vault Finance Job Board and more. On the technical side. but can be effectively accomplished.vault. or mentored others? Yes. leadership and accomplishments. I take great pride in the accomplishments of the firm. effective executive? Being an effective leader requires an even disposition and the ability to be compassionate. our paths crossed again when he served as a business consultant for some of our clients. and in turn the business. CAREER LIBRARY 13 . I had no idea of the opportunities that existed and the depth and breadth of the choices that would be presented to me over the course of my career. In addition to strong family values. As an industry. This will help you understand if it is the right career for you.CMU. methods and philosophies that help you maintain a work/life balance and be a successful professional? Balancing work and family life requires planning and structure. Experience is obtained through learning from both failures and successes. I did this by planning my workday around these activities. but don’t dwell too long on your successes. There have been many positive effects for my family stemming from my success in the field of accounting. setting high standards for yourself and others is critical to personal and professional success. As a college student. It taught me to treat others with respect. it took some time until I discovered that I had the aptitude and interest in management and business development. with all the inherent challenge that comes with running a business. sports and civic activities. set appropriate goals to be accomplished and work together as a team to be successful. Ultimately. which they now carry into their own pursuits. I’ve learned much of what it takes to be a leader from a business executive whose approach was to intimidate and humiliate staff into what he believed to be the appropriate course of action. While it has all worked out pretty well. my children have seen the work ethic. is goaloriented and focused on building a dynamic. A good leader is a visionary. get you ahead of the curve on job offers and help you become acclimated to the profession more quickly. Visit the Vault Finance Career Channel at www. My advice to young professionals is to learn from your mistakes and failures.View from the Top: Advice from Finance Professionals Beard Miller Company LLP I consider myself a lifelong learner and take advantage of opportunities to expand my business knowledge through professional programs. conferences and networking with my peers. the practice of accounting requires more interpretation and judgment than presented in the classroom. Have you ever been mentored. highly functional and productive team. message boards. often splitting my workday around my family and personal commitments. I’ve been fortunate to be able to follow the career track of my choice and have the opportunities to advance and grow. What impact has your career had on your personal and family life? Do you have any special techniques. What personality traits or attributes do you think make for a good. not in my own individual accomplishments. I was actively involved in my family’s activities and attended all of my children’s school. accounting is a dynamic and changing business.com/finance for insider firm profiles. What is the most rewarding aspect of your career? What would you most like to change? The most rewarding aspect of my career has been to see the growth and success of our firm. Take advantage of internships and shadowing experiences.EDU) Try to get as much practical experience as you can before you enter the job market. At the same time. What advice would you give a young person considering a career in finance? Customized for: Will (wmz@ANDREW. What has surprised you the most about working in the finance industry? There is much more variety in the field of accounting than I expected as I entered the profession after college.

I expect that the accounting industry will continue to become more regulated. and business environment. being a partner in an accounting firm is very much like running your own business. Customized for: Will (wmz@ANDREW. Honestly.EDU) 14 CAREER LIBRARY © 2008 Vault. rather than a friend or co-worker with similar background. The role of accounting will become more prominent in the national and world economy. I can’t imagine doing anything else.CMU. with more international implications and increasing leverage of technology. Any predictions about the future of the industry? In the future.com Inc. What other careers and life choices did you consider before deciding on a career in finance? If you were not in the field. Interestingly. what would your dream career be now? I always wanted to run my own business. I also thought I might like to be a college professor after 20 years or so of professional practice.View from the Top: Advice from Finance Professionals Beard Miller Company LLP I suggest choosing a mentor with different skills & experience than your own. I gained a new respect for his knowledge and business acumen in observing him working with our clients and in time. . we developed a strong relationship and I learned much about the business aspect of serving clients.

message boards. the Vault Finance Job Board and more.CMU. CAREER LIBRARY 15 . Experience is obtained through learning from both failures and successes.View from the Top: Advice from Finance Professionals Beard Miller Company LLP “Learn from your mistakes and failures.vault. Stoltzfus.EDU) Visit the Vault Finance Career Channel at www.com/finance for insider firm profiles. Beard Miller Company LLP Customized for: Will (wmz@ANDREW. Chairman & CEO. but don’t dwell too long on your successes.” — Lamar R.

Ditman What are steps that you took to get to the position that you are in now? From the day I started at Berdon. Also. Ditman advises many of the firm’s most prominent high-net-worth individual and family/owner-managed business clients. Ditman received his BS in accounting from Brooklyn College and an MBA in taxation at Baruch College. As one of the leaders of Berdon’s personal wealth management group. So asking questions that bring you closer to the need is key. Ditman has developed a specialty in the area of trust and estate taxation and financial planning. CPA/PFS—Tax Partner Partner Scott T.CMU. and picking up ideas and techniques. he has earned the designation of Personal Financial Specialist (PFS)—the AICPA’s recognition for excellence—in estate and financial planning. I knew I wanted to be a tax professional. I feel like I’m making a difference in people’s lives. An important step in this process is learning to first listen to what the client really wants. a full-service accounting and advisory firm. Once I was with Berdon for a while. Q&A with Scott T. Ditman has been with Berdon LLP. Mr. Mr. or may not be able to fully articulate it. but also outside professionals and co-workers.Berdon LLP Scott T. I recognized that everything was built on technical excellence. and this is what got me on the road to becoming a partner. outside professionals and the people within the firm. What are some of the things that you learned on the job and not necessarily in the classroom? The most important thing I learned was how to “bridge the gap” and connect the client’s needs to the best technical solutions… and do it in a way that is readily understandable by the client. I understood and bought into the firm’s concept of accountant as advisor. so I made sure I found the time to go back to school to get my MBA in tax in order to build a more solid technical foundation. 16 CAREER LIBRARY © 2008 Vault. I supplemented what I was learning at work with school to further enhance my abilities. Customized for: Will (wmz@ANDREW. I also get a kick out of learning new things every day. He obtained his license as a certified public accountant in New York in 1984.com Inc. In addition. especially the clients. But when you do bridge that gap. I decided to learn by watching other professionals and firm leaders. I saw that I wanted to build a career here and aspire to be a partner. And sometimes the client may not be sure of what he wants or needs. your clients will be confident that what you are recommending will help them meet their goals and needs. I always challenge myself to make sure I’m growing and improving in both technical and nontechnical areas. I began to take a wider view of my role and expand my concept of technical excellence to include learning how to build good relationships with all kinds of people— clients. for more than two decades.EDU) What do you think is the most rewarding aspect of your career? The most important thing to me is that every day when I come to the office. Mr. Breaking your suggested technical solutions down into understandable terms isn’t always easy since accounting and tax terminology can seem like a foreign language to those outside the profession. . Ditman.

As I’ve said. I create day-to-day to-do lists for both my work and personal life. methods or philosophies that help you maintain a work/life balance and be a successful professional at the same time? I try not to compartmentalize myself. objective advice based on what’s important to them while always keeping their big picture in mind. In this way.CMU. based on the roles and the goals that I have set for myself. To be effective. And there is great value in showing people that you’re passionate about your work and having fun doing what you’re doing. What impact has your career had on your personal and family life? It’s had a very positive impact on my personal life. CAREER LIBRARY 17 . Because I’ve been successful. I don’t say from 8 in the morning until 6 at night I’m a tax partner and afterwards I’m a spouse or a friend. stay focused and help make a positive impact in places where you can be effective and don’t get bogged down in areas where you cannot make an immediate impact. Listening to other people’s points of view can be very time consuming and seems inefficient. what would you most like to change? Sometimes I wish I could just sit at my desk. people are always looking to you for direction so it’s important to be consistent. You should be able to demonstrate your firm’s vision—both in words and in action—to those within and outside the firm.View from the Top: Advice from Finance Professionals Berdon LLP If you had a choice. patient. I first set long-term goals—what I want to accomplish over the next year. message boards. do my work. broadcasting and on the Web. whether they’re personal or business-related. Today. I try to devote time to what’s most important in my business and personal life based on the priorities that I have set. I take a “first things first” approach. What has surprised you the most about working in the finance industry? For clients. This confidence and sense of accomplishment contributes to me being a better family member and friend. Do you have any special techniques. effective executive? A good executive needs to be a good listener and that means not only listening to clients and coworkers. As a leader and an effective executive.EDU) How do you deal with everything? Any special techniques that help you deal with the entire information overload? I try to stay very grounded. I see it as my role to offer our clients independent.com/finance for insider firm profiles. I like what I’m doing and that makes me feel good about myself. it’s certainly been financially rewarding. Instead. but is not necessarily that important. I’ve found that if you’re respectful of people and value their different ways of looking at things.vault. Then I break it down into weekly goals. What do you think are some personality traits or attributes that make for a good. I cut through all the information overload and make sure that no matter what aspect of their financial life I’m working on. my focus remains on what needs to be done to meet the client’s goals. rather than to what appears to be urgent. but also being sensitive to their needs. it is very important to always keep the client’s big picture in mind. there is an unbelievable amount of information out there with so many differing opinions and so much contradictory advice being expressed in print. the collaboration and synergy can yield results that are exponentially greater than what any one person could have produced. and not have to deal with the people aspect of the job. persistent and forward thinking. I was surprised at just how complicated and confusing it could be for clients. the Vault Finance Job Board and more. Visit the Vault Finance Career Channel at www. Some of the techniques I use to achieve this include planning around my priorities. From there. Also. I help them stay on track and not get caught up with the latest craze or product. Early in my career. I look at myself in a holistic way. Within my day-to-day. Customized for: Will (wmz@ANDREW. But.

If I get involved in this area. you can work for a company. Have you ever been mentored. I said.” But. 18 CAREER LIBRARY © 2008 Vault. because it’s good for them. What other careers and life choices did you consider before deciding to enter accounting? I have played the trumpet since I was nine years old and always wanted to be a professional trumpet player. He never sat down and said. When I heard him say that.” So I decided to specialize in estate and financial planning. . “Here. or even open your own business. “I love working with you. I suggested that she take a few accounting courses to try it out. I played professionally when I was in high school and college. it’s the right thing to do and it’s good for the firm. most importantly. because I made a point of paying attention to everything he did. try to work with that person. “But you’re the head of the department!” He explained that there was no one else who was as knowledgeable in this area. I was very fortunate to have the experience of working with him and drawing on his ideas and insights. Having an accounting background builds a broad foundation for everything that goes on in the business world and it can open up many opportunities. asked questions and tried to absorb everything. the head of our tax department was the most incredible tax professional I’d ever met. I know that she is a hardworking person who is very good with numbers. and she knew I was very good at math. so she basically told me I was going to be an accountant and that was the end of that. An accounting background gives you many options and career paths to consider and it can be very rewarding financially. But. At one point. When I was done. You don’t have to have a career in public accounting like I do. You don’t have to go up to someone and say “Hey. “Here is one of the head guys at the firm and he’s brilliant. My niece was just in from Boston and we had a conversation because she isn’t sure what she wants to do with her life.EDU) If you were not in the field. What’s funny is that if you asked him today. then what would your dream career be? Oh. he’d probably say he was never formally my mentor. For years and right up until I started working at Berdon. that was my dream. definitely professional musician. So don’t be shy. or mentored others? When I started at Berdon 25 years ago. It was also through his mentoring that I learned how to communicate highly technical issues to clients in a way that they could easily understand. it’s very flattering when somebody comes up to me and says. absolutely.View from the Top: Advice from Finance Professionals Berdon LLP What advice would you give a young person considering a career in finance or accounting? Accounting in particular is a great profession and I strongly encourage anyone who wants to consider it to do so. Have you mentored others? Yes. you should follow your passion and find something you can enjoy doing every day. the Yankees already have a good one of those. I learned through his example. But my mother was an accountant.CMU. he asked me to prepare an estate tax return. One or the other. I said. But. In fact. Ask questions and if you find someone you want to emulate. I encourage people to ask questions and to do what I did with our former senior tax partner. Or shortstop for the Yankees. he told me that he would personally review it. now I’m going to teach you something. All the successful businesspeople I know are very grounded in the numbers. You’re so helpful!” I’ll spend as much time with them as they need. She took off half a year from school and is working full time. I don’t regret my decision at all! Customized for: Will (wmz@ANDREW. I want you to be my mentor.com Inc. I could play an important role and I would be able to work directly with him. Of course. a person who’s good at what he does generally won’t shy away from someone seeking guidance.” I just observed.

But. BlackBerries and ongoing globalization.CMU.View from the Top: Advice from Finance Professionals Berdon LLP Any predictions about the future of the industry? With everybody and everything moving so quickly—e-mail. as fast and complicated as things get. So. the numbers are still the foundation for everything.vault.EDU) Visit the Vault Finance Career Channel at www. message boards. cutting-edge profession. but the projections and models that we develop serve as a great starting point in helping people intelligently plan for the future. accounting is always going to be a very important. predictions are difficult. the Vault Finance Job Board and more.com/finance for insider firm profiles. CAREER LIBRARY 19 . Customized for: Will (wmz@ANDREW. I would say that in the business world. voicemail. Accounting is critical because not only is it the means by which we keep score of what’s going on.

Ms. Richard Reinhardt. and now being a branch manager in the neighborhood in which I grew up is extremely rewarding to me. I was always interested in advancement and career development. and now Capital One. Lopez attended the American Institute of Banking and currently resides in New York City. Capital One Bank Branch Manager Ramona Lopez has spent more than 30 years in banking. My banking career began as a teller in Long Island City. Lopez’s career began as a teller in Long Island City. 20 CAREER LIBRARY © 2008 Vault. Prior to working for Capital One Bank. Several years later. It was during this time that I learned to manage people and run all banking operations.Capital One Services.CMU. went to school there. and over several years. Going back to school helped me advance my career while I continued learning new skills. He insisted I take over the operations for that branch. I was transferred to the Wall Street area. About a year after I started. most of my learning has been on the job. What are some things that you learned on the job and not in the classroom? While working in banking. I was very comfortable dealing with customers and when a position opened I was transferred to a new role in customer service. Queens. Ms. with a wealth of experience in customer service. which was acquired by North Fork Bank. Lopez worked for Commercial Bank of New York. I grew up in the projects in Spanish Harlem. Being able to provide services. I have had the opportunity to have good mentors along with tools and resources available to help me learn new skills and advance my current skill set. New York. including teaching financial education. I made it my business to learn as much as I was could. It was there that I had the opportunity to assist with client inquiries.EDU) What is the most rewarding aspect of your career? What would you most like to change? I attended the American Institute of Banking after my children were older. a bank manager. Ramona Lopez—Branch Manager. It was important to me to understand all aspects of my job and how it related to the larger company strategy. and further acquired by Capital One in 2006. . Inc. Customized for: Will (wmz@ANDREW.com Inc. was an inspiration and role model to me. community outreach and management. to people who really need it is extremely satisfying. Q&A with Ramona Lopez What are some steps that you took to get to the position that you are in now? I worked hard. I was transferred to another location also in Long Island City as an assistant head teller. After some time. At North Fork Bank. so that I could advance. I was running the operations for several downtown branches. Queens. she moved into a management role. She is currently responsible for two branches of Capital One Bank in Manhattan. Ms.

Knowing that you are making a tangible and important difference in someone’s life. I did actually pursue being an airline stewardess. I have always enjoyed the idea of being in politics. Each step of your career typically has different needs and responsibilities. What other careers and life choices did you consider before deciding on a career in finance? If you were not in the field. the Vault Finance Job Board and more. It’s quite a rewarding and satisfying job. I think there’s something to be said for maintaining a positive attitude. CAREER LIBRARY 21 . such as Capital One. It’s up to you to guide your own career. I would also say that the industry is vast and there are a variety of careers to be explored in financial services. I think reaching out and teaching members of the community about this critical life skill is something that’s overlooked when people talk about financial services. What impact has your career had on your personal and family life? Do you have any special techniques. I’m quite content with where I am and have not considered anything else. you could work in banking. of throwing you curve balls and now here I am in financial services. It’s also important to reach out to others and ask them to mentor you. effective executive? To run a bank branch you have to be aware of many people who depend on you. what would your dream career be now? Customized for: Will (wmz@ANDREW. I was fortunate to have people who believed in me and encouraged me to follow my dreams.CMU. or credit cards or even health care finance. Have you ever been mentored. their ability to buy their own home. You have to know how to be a good role model and mentor to your associates. though. but how can you truly be involved and make a difference in the communities where you live and work. There’s room to grow and learn along the way. Writing checks and managing a household budget are not topics typically taught in schools. but the reward comes from seeing others achieve economic self-sufficiency. Even at just one company.vault. Inc. be able to highlight their strengths. message boards. I learned a lot through trial and error. Visit the Vault Finance Career Channel at www. But if I had to choose. What has surprised you the most about working in the finance industry? The financial services industry isn’t just about providing services or products.EDU) When I was younger. You have to take control of your career and finding mentors is just one step. methods and philosophies that help you maintain a work/life balance and be a successful professional? There’s always a fine line to tow with the work/life balance but it’s something you need to do. reaching out to others who you can relate to and who can guide you is important to career development. is a substantial reward. What advice would you give a young person considering a career in finance? I would tell them how rewarding it is to be involved at the community level. Life has a way.com/finance for insider firm profiles. What personality traits or attributes do you think make for a good. it’s not just about business. As a manager. You have to be able to build relationships with consumers and small businesses in the community and play a role in giving back. I work hard to keep that attitude and it gets me through difficult times as well. or mentored others? How can someone find a mentor within their company/industry? I think that being a mentor is rewarding in that you are passing along your lessons learned to someone else.View from the Top: Advice from Finance Professionals Capital One Services. or save enough for retirement or send their kids to college.

New Jersey. and I learned that discipline in the organization with both partners and the staff is critical for success. employment compensation. New York. He is a member of the New York and New Jersey Society of CPAs as well as the American Institute of CPAs. both professionally and financially. obviously beyond making money and having a respected firm.EDU) What would you most like to change? I would love to eliminate e-mails. What is the most rewarding aspect of your career? I’m not sure if it’s the most rewarding. my position has changed. LLP. What are some things that you learned on the job and not in the classroom? I learned how to manage people. There’s no school for managing partners. Springfield. Mr. I take a great deal of pride in being able to help them maximize their potential. My position has evolved from being one partner in a two-partner firm to managing about 330 to 340 people. LLP Joel Cooperman—Founding & Managing Partner Founding and managing partner of Citrin Cooperman & Company. corporate financing and strategic planning.com Inc. White Plains.CMU. profit enhancement. Joel Cooperman has more than 30 years of experience providing clients with highlevel consulting services. so I’ve had to adjust as my firm is growing and in effect manage it differently and grow into the position. including New York City. Q&A with Joel Cooperman What are some steps that you took to get to the position that you are in now? I worked as an accountant for a firm in New York City for four years and then. but one of the most rewarding things is the growth in the staff and in the partners. Cooperman received his BS from Fairleigh Dickinson University. Pennsylvania. Under his leadership. I learned how to be consistent in my approach. making them think deeper and helping them think in a way that will make them be the best that they can be. Every step of the way as we’ve grown. He is a recognized expert in the fields of mergers and acquisitions. with the help of some clients. and Philadelphia. . When I look back. Customized for: Will (wmz@ANDREW. started Citrin Cooperman & Company in 1979. I feel very pleased and proud of the fact that the staff and the partners have done as well as they have. the firm has grown to more than 65 partners and 300 staffers in four offices. I learned how to be fair. 22 CAREER LIBRARY © 2008 Vault.Citrin Cooperman & Company.

It can be tempting to bring the pressures of the job home with you. how much you’ve changed. because that’s not true. but that clearly hasn’t happened. message boards. I think it’s finally becoming clear to business owners and CFOs that top-flight accountants and accounting firms can make a lasting and positive impact on their companies and their futures. you need to tell them what’s on your mind and not let them guess what you’re thinking. how intense every day still is. I’ve also learned that as you get older. what their industry is. as their home and take a lot of pride in what we’ve built together. I equate it to having an old time card filing system in my brain. my very best to achieve it. effective executive? I think the traits for a good executive are the kind of traits that can be found in any business. Customized for: Will (wmz@ANDREW. I think that when you look back over 30 years. and I can say that at 54 it’s been an interesting journey. fairness is very important because people need to be able to trust what you say and trust you to be fair. Visit the Vault Finance Career Channel at www. I love sports so I got into coaching with the kids as a way to be away from work and have the ability to have a relationship with them. things that were critically important when I was 35 don’t seem all that important today. What has surprised you the most about working in the finance industry? I would say what surprised me most probably is that you’ve got to be on your game everyday. and I’ve been here now for 28. attended father-daughter dances and took many wonderful family vacations over the years. discipline is critical. There are very few days when I can sit back and really have a day where I have very little to do. I coached my sons’ sports teams. You need to be firm with people. the Vault Finance Job Board and more. But I would tell you that I am aware of a work/life balance and I try very hard. LLP What personality traits or attributes do you think make for a good. I am even more surprised by that because I was always hoping by now I might be putting golf balls in the hallways here.View from the Top: Advice from Finance Professionals Citrin Cooperman & Company. what their gross profits are. not just your partners. What impact has your career had on your personal and family life? Well certainly the good aspect is the financial rewards and the ability to provide a comfortable life for my family. They’re little bit older now but they live close by so I get to see them all the time. I have to immediately remember if anyone in their immediate family is sick.com/finance for insider firm profiles. so I try to exercise regularly. methods and philosophies that help you maintain a work/life balance and be a successful professional? I see my children all the time.EDU) I am surprised that after having the business for 28 years. Without prioritizing. I’m amazed at the evolution and growth as you get older. What is important is having a relationship with people who love you. I’m also very surprised about how well respected accountants have become in the business community. I’m also a little surprised—in a good way—to see how many people work here in different positions in the firm and view the firm. but thankfully I don’t have very many regrets. consistency is critical. what their key problems are. When the clients call you. Of course there are certain aspects you wish you could do over again. When they call me. The bad aspect is that this work is an intense. organizational skills are critical. I think it’s very important to have an open exchange with all your people. and I hope that employees and partners here would say that they know what to expect from me and that they know that I’m going to be fair and consistent.vault. I like to exercise. I wouldn’t tell you that my work-life balance is in perfect order.CMU. but I’ve learned through the years that I need to leave my work at the office and really be there for my family. Do you have any special techniques. CAREER LIBRARY 23 . you really see how far you’ve come. you need to understand their problems immediately. time-consuming business and commuting makes it extra difficult. There’s an old adage that you want to treat people the way you want to be treated. what they’re strategically looking to do. Overall I would say I’ve done a pretty good job of balancing my career and home life.

If it’s going to be a five-year plan. there was no such thing as a mentoring program. brick-by-brick occurrence of energy and intensity and we work pretty hard at that.com Inc. or saving for other goals. or the way they dealt with people. I do want to keep my finger on the pulse of what’s happening with my partners and staff. If you were not in the field. they also need to think of how much money they want to make in today’s dollars and what that could provide for them.CMU. we spend a lot of time with our young staff trying to make them understand that along with wanting to work hard at their career. how can students or new and young employees look for a mentor? When I grew up. women will make up more than 50 percent of the partner population at public accounting firms. Similarly. LLP What advice would you give a young person considering a career in accounting? The advice would be the same no matter what the career.EDU) Any predictions about the future of the industry? The accounting industry clearly is in an evolving stage right now. I tend to take three to five people out.View from the Top: Advice from Finance Professionals Citrin Cooperman & Company. It can’t all be about work. more than half of the professionals at firms are now women. My parents told me I was going to be an accountant or a doctor and I said I don’t like blood. What other careers and life choices did you consider before deciding on a career in accounting? I really didn’t consider anything else. so I took the matter into my own hands. going on vacations. Have you ever been mentored. But the phone hasn’t been ringing with any offers. I’ve worked with a lot of the partners and some of the staff in buying their first homes or second homes. In additional. what would your dream career be now? If I wasn’t in the accounting profession and I could choose what to do. and would love to play a role in helping my hometown teams succeed. I want them to understand that as they get older. whether it was their personality. that they also need to enjoy the fruits of their labor. It’s got to be a day-by-day. however. so when I don’t have lunch meetings for business. they can’t start planning in the fourth year. In the absence of a formal program. That’s pretty much my story. I have mentored people here in the firm but at this point I think they might find the managing partner mentoring them as somewhat intimidating so the one-on-one mentoring is now done by our partners. directors and managers. I studied the four or five people who were most successful at the firm and I tried to emulate a couple of things from each. Here at the firm our constant effort with clients is to get the focus back on planning strategically on a five-year and a 10-year period scale. I tried to take the best of the five and make bits and pieces of it my own and that worked very well for me. so here we are. or the way they comported themselves in the office. Young people today do not conceptualize where they want to be and therefore they often don’t work towards any goals. And that will have a huge impact on the profession and the industries and clients we serve. so I figure that’s not happening at my age. or mentored others? When I was young there was nothing called mentoring although I had a couple of people who took interest in my career. There are already with replacing the generation that’s a little bit ahead of me as well as my own generation. . I would choose to run a professional sports franchise. I’m a lifelong Philadelphia sports fan. or the way they spoke to clients. The way I see it is that staff is in very short supply and there’s tremendous pressure on firms to pay staff much higher amounts and give greater perks than they were offering even five to six years ago. so I think over the next 15 to 20 years. Do that with a five-year or a 10-year window realizing that they’re going to have to adjust it periodically. I also think there are going to be huge succession issues. 24 CAREER LIBRARY © 2008 Vault. and just try to get them to focus on what they’re looking to achieve. Customized for: Will (wmz@ANDREW. I’d advise anyone to map out a plan for themselves—a plan that encompasses both the financial and technical aspirations of either accounting or whatever discipline they’re in.

As the Chinese saying goes. Customized for: Will (wmz@ANDREW. Students who have to choose whether to go into investment banking right out of college. In the next five to 15-year cycle. message boards. In accounting as an example.View from the Top: Advice from Finance Professionals Citrin Cooperman & Co. I find most successful firms tend to have the best managing partners and the firms that have a lot of talent but are not well managed tend to be okay but not great.EDU) Visit the Vault Finance Career Channel at www. But in any business or industry.com/finance for insider firm profiles. It won’t be dull. it could drive up compensation to a level that would be dangerous down the road. and their focus squarely on meeting the changing needs of their partners. “May you live in interesting times. will have the edge. the managing partners have to be as good as they can be. So just like we try to get our staff and our clients to run as efficiently and smartly as they can. i. good or bad.” These are interesting times indeed and I’m actually looking forward to seeing what the future will bring. LLP I think going into the industry has been made very difficult due to stricter educational requirements.. retirements and generational replacements. One thing’s for sure. particularly if we hit a recession. I think the management is going to prove to be the difference-maker.CMU. Those with their eye on the ball. thereby narrowing the number of people entering the field. there are going to be tremendous changes in the industry in terms of mergers and acquisitions. the 150-hour rule.vault. If this continues. CAREER LIBRARY 25 .e. or spend extra time and money to qualify as a CPA might think twice about choosing public accounting as a career. the Vault Finance Job Board and more. staff and clients..

develop their talents and create an exciting and flexible work environment. I saw opportunities to improve our human resource practices and I wrote a position paper on action steps we should take to improve. called “Priority One.CMU. effictive June 1 2009. Member at Large of the AICPA Council (2006 to the present). The classroom teaches you the techniques. Illinois CPA Society and Wisconsin CPA Society. and the governing council of the American Institute of Certified Public Accountants determining the Institute’s programs and policies. director of assurance services and partner in charge of Priority One. but experience helps you apply those techniques and make them real. she provides strategic oversight to the firm’s growth strategies to best position existing and new services offered and to the human resource area. and I was vocal on best practices that we should implement at Clifton Gunderson. My insistence and perseverance led to my appointment as assistant director of assurance services and later as director of assurance services.” to support a structure that enables the firm to hire the right people.EDU) What are some things that you learned on the job and not in the classroom? You learn so much on the job. led to my current position as chief practice officer with the firm. 26 CAREER LIBRARY © 2008 Vault. Customized for: Will (wmz@ANDREW. .com Inc. I was an individual that was always looking for ways for the firm to provide more and more resources to our field personnel. While in that role. In addition. McMasters—Chief Practice Officer Chief Practice Officer Krista McMasters leads strategic initiatives across the firm and has been named chief executive officer.Clifton Gunderson LLP Krista M. McMasters’ professional affiliations include the American Institute of Certified Public Accountants. provide quality client service and minimize firm risk. as she transitions into her new role as the first and only female to serve as CEO among the nations top-25 certified public accounting firms. and ensuring the firm has the resources to promote regulatory compliance. which we call “Priority One. Q&A with Krista McMasters What are some steps that you took to get to the position that you are in now? I had what could be called a typical progression in a public accounting firm from staff to client practice partner. She received her BS in accounting from the University of Illinois. Ms. That led to my appointment as a partner in charge of our HR programs. What is the most rewarding aspect of your career? Being in a position in the firm to influence strategic direction and instigate and implement change. McMasters is a member of the Financial Accounting Standards advisory council (2007 to the present) to advise the Board on FASB projects and issues. But.” Both of those job responsibilities. Ms. She is currently responsible for the firm’s service to clients by managing the service and niche leaders.

What personality traits or attributes do you think make for a good. message boards. How can someone find a mentor within their company/industry? It’s really important to find a mentor that understands specifically what you do so they can really help you develop and counsel you towards professional success. always being honest and being someone who can be trusted. diverse. Have you ever been mentored. I believe your goal as an executive should be to develop those that you supervise to the point where they surpass you in knowledge and skill. when I was the director of assurance services and the CEO and board of directors in my current role. spending time with my husband. Growth of Our Clients. the Vault Finance Job Board and more. Do you have any special techniques or philosophies that help you maintain a work/life balance and be a successful professional? For me to be at my best. and work the way it works best for you depending on your individual goals and needs. it’s very important that I take time to enjoy what I enjoy most. What impact has your career had on your personal and family life? The good thing about public accounting is that it allows you flexibility to control your career and personal life. having integrity. to the chief practice officer. Our mission statement is “Growth of Our People. It’s also great that there are opportunities in all geographical areas of the country and all size firms. or mentored others? Clifton Gunderson’s core existence is about coaching and mentoring those that you supervise so that they can develop and grow in their career and the firm can grow. What has surprised you the most about working in the accounting industry? Each day is very different.View from the Top: Advice from Finance Professionals Clifton Gunderson LLP What would you most like to change? Things that are out of your control like regulatory changes provide the biggest challenge in our industry. I’m really faithful to exercise and eating responsibly. I have also been very fortunate to have been mentored by many people outside our firm. professional colleagues and friends. I believe it’s very important that you look for individuals that are successful at doing what you’d like to become. traveling.vault. CAREER LIBRARY 27 . exercising.CMU. because of the diverse nature of all of our clients and all the different services we provide. reading. It’s also critical that you believe and live in the importance of developing people. Visit the Vault Finance Career Channel at www. That’s very difficult today with 24/7 access to everyone and everything between e-mail and text messaging. anything apart from Clifton Gunderson.” Customized for: Will (wmz@ANDREW. at all staff levels. effective executive? Primarily. my personal life is pretty integrated with my work life but that’s my choice and that’s what’s great about public accounting. All Else Follows. It’s also important that I get away from work completely at times. rewarding but flexible enough to allow you to mold it to what’s best for you.com/finance for insider firm profiles. and all of those avenues. I have to really focus on maintaining a healthy lifestyle. In my case. I always come back refreshed and complete. What advice would you give a young person considering a career in accounting? Public accounting is a tremendous career with unlimited opportunities if you really invest in it.EDU) I’ve been mentored by many from the senior staff and partners in the practice office that I worked early in my career. It’s challenging. But. That was a surprise.

tax and otherwise—and the pipeline of individuals coming into the field is nowhere near the demand.EDU) 28 CAREER LIBRARY © 2008 Vault. so the future is very bright. What other careers and life choices did you consider before deciding on a career in accounting? I knew in high school that I really wanted to go into accounting in college so I didn’t really look very hard at other careers.CMU. That would be a dream job. Customized for: Will (wmz@ANDREW. but I stuck with it and it certainly all worked out. what would your dream career be now? I would love to be a novelist.com Inc. . I thought briefly of doing something other than accounting. When accounting got difficult in the latter part of college while studying for the CPA exam and taking college classes at the same time. Companies are always going to be in need of our services—audit. specifically fiction and murder mysteries. the best mentors are going to be people they work with or work around on a daily basis because they are really going to understand what they do. If you were not in the field.View from the Top: Advice from Finance Professionals Clifton Gunderson LLP People need to look within their firm. Any predictions about the future of the industry? Public accounting has a very strong future.

View from the Top: Advice from Finance Professionals Clifton Gunderson LLP

“Public accounting allows you flexibility to control your career and personal life, and work the way it works best for you depending on your individual goals and needs.”
— Krista McMasters, Chief Practice Officer, Clifton Gunderson

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Commerce Bancorp, Inc.
Linda Verba—Executive Vice President, Retail Operations
Executive Vice President, Retail Operations Linda Verba has led the strategic growth of Commerce Bank’s retail operations from 75 to more than 450 locations. During her eight years, she has overseen the front lines of the company’s retail stores, which stretch from Northeast to the Southeastern U.S. Her expertise, dedication and approach have guided a unique corporate culture of innovation and service. Ms. Verba is a champion of Commerce Bank’s unique corporate culture that celebrates service, dedication and fun. She has led the development of engaging and exciting customer and employee events in corporate and store locations to recognize achievements, celebrate the company culture, build morale and thank customers. She is also actively involved in mentoring new managers and motivating team members on the front lines. Early in her career, Ms. Verba held management positions with industry-leading companies including PHH Mortgage. There, she effectively led the human resources department, was involved in sales and account management, developed and managed the company’s call center operations and spearheaded product development. Prior to that, she worked at two industry-leading retailers, Strawbridge & Clothier and Filene’s department stores. Ms. Verba has served on the board of directors of the South Jersey Chamber of Commerce, American Heart Association and Arts & Business Council/Greater Philadelphia Chamber of Commerce. In 2005, she was honored with a Shatter the Glass Ceiling Award from the National Association of Women Business Owners. She was the chairperson of the board and keynote speaker for the Metavante FURST Senior Management Conference in 2007. Ms. Verba received her BS from Penn State University.

Q&A with Linda Verba
What are some steps that you took to get to the position you are in now?
I think the most important thing was my open-mindedness about career choices. I wasn’t trained to be a banker. My degree is in elementary and kindergarten education. I worked in retail and when folks approached me about assignments at whatever company that I was at, no matter how frightening it might have been to accept change and move to a new assignment or move to a different industry, I always made those choices. It’s given me a terrific and very broad experience. I have always been in the people business. I also have a background in HR. I think it’s about your ability as an individual to learn, to communicate with people effectively, whether you are delivering good news, whether you’re delivering news that they don’t necessarily want to hear. So I really think for me it is embracing the people and understanding their perspective, and that takes time. If you would have had this interview with me in my first job and maybe even in my second job, my response may have been much different. But now I think the real connection is about the people connection, and I think it’s about being connected to our employees and customers.

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View from the Top: Advice from Finance Professionals Commerce Bancorp, Inc.

What are some things you feel that you have learned on the job and not in the classroom?
I would tell you from a practical perspective, most of what I learned, I learned on the job. I’m degree-ed, I’ve gone back to school, I’ve been in classroom situations, but I think each and every one of us has a healthy dose of a fear of failure. We learn more from our failures than we do from our successes. So it’s okay to have a fear of failure, but I also think its how you recover from failure that teaches you the most. It could be small, it could be large, but I think the failures are probably what have catapulted me a little faster.

What is the most rewarding aspect of your career?
That I have fun every day; that I still love coming to work; that it’s not a job to me. It’s an assignment, it is a way of life, it is part of who I am, but it’s also because I have fun. And whether I’m having fun developing people, solving a challenging problem, I have always worked in high-growth environments, and that meant every day was different, and so in many instances my job title didn’t change and yet my role changed exponentially in the same job. I can also tell you that my job is absolutely different every day, and so although I can plan my way through it, I’ve also learned not only to manage, but take advantage of interruptions for what they are and what they bring to the table. It also has a lot to do with your own personal attitude. If you don’t like it, it’s not worth it, get out, it doesn’t matter how much money it pays you. So even on challenging days, I literally come to work and recognize that I’m going to have one hell of a good time.

If you had a choice, what would you most like to change?
Well I’m pretty straightforward and impatient, and sometimes those two could be a very dangerous combination. So one of the things I work on is learning when to bite my tongue and listen more. I’d like to listen more; I still have a tendency to get on to the end so much that I interrupt.

Anything you would like to change about your career?
Actually, no. I think I have taken advantage of opportunities, and that would be the advice that I would give to people. Sometimes opportunities come in the most unlikely way that make you look at everything in terms of what it might do to broaden your knowledge. I think for successful businesspeople, there needs to be an absolute balance between what I would refer to as IQ and EQ, IQ being the intelligence quotient, EQ being the emotional quotient. I think that in the various assignments I’ve had over the number of years that I’ve worked, that balance is pretty good with me.

What personality traits or attributes do you think make for a good, effective executive?
I think, first of all you’ve got to work hard. You’ve got to work harder than everybody else. Being smart is important because you can’t teach people to be smart. But smart only takes you so far. I think you have to be functionally schizophrenic, I think you need to know when to get into the details and when to keep your eye on the long-term ball. What’s also important is the ability to talk to people at every level—I have as much of a good relation with our van drivers, who breathe our culture in such a way, that it just warms my heart to give them a hug. I think you need to be able to talk to people in every single walk of life. I’ve always believed, in job interviews or when I’ve been with people, that a measure of their character is watching how they treat the help. Whether that help be in a restaurant, whether it be in a service station, whether it be in a fast food restaurant, watching how people treat the help, to me, is just a real defining moment in their character.

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What has surprised you the most about working in the finance industry?
It’s what I refer to, in banking in particular, as a herd mentality. For example, if an article gets published and somebody indicates that they had great success with it, everybody follows. So if you look at online banking and billpay, everybody does it for free now but everybody gave up a revenue stream and so none of us can go backwards. So I think there’s a bit of a herd mentality in the financial

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and they’ve learned not to ask. to plead their case. hello? Clearly as a parent. I’ve been able to juggle my schedule to be able to be at work and be where she needs me to be. If I were interviewing somebody and they had a B average but they were active in sports. go to the ball game. When I watch her. because we work a lot. I think that’s why we [Commerce Bank] are different and the reason why I am successful here. to choose your mate carefully. so you almost have to like smack yourself upside the head and say. because outsiders look at banking and the finance industry as the movers and shakers in the world. or food for your head—whatever you do to get yourself food for your head. I also think I’m married to a really cool guy who has been an excellent corporate spouse. whether you have a glass of wine. have fun. when you go through trying times in business. whether it was soccer or field hockey games or plays or presentations. Like. whether you go out and have dinner with your girlfriends. I think that folks need to learn to speak for themselves. However. I would encourage them to have a broad brush of education experiences.View from the Top: Advice from Finance Professionals Commerce Bancorp.EDU) 32 CAREER LIBRARY © 2008 Vault. I would coach my daughter. What impact has your career had on your personal and family life? It’s been pretty cool for my daughter to see my ability to multitask. very proud of that. or grandfather calls me. and I do. it’s time to do whatever. To me. whether you run. they need the business courses. That allows us to focus on dialogue that is not work-related. So whatever you need to do. I think one of the things about young people in this day and age that drives me to distraction is when somebody’s mother calls me. but I don’t speak for her. because everybody’s got to compete—people just don’t take a break to smell the roses.CMU. I would also say that some form of either community service or a part-time job shows that you have balance in your life. and I miss it when I don’t do it. or if I’m running or exercising. I mean I don’t talk to them about it and that’s something that I learned over the years. but I know how to do a family dinner. When I say I shield my family from it. so as I watch her getting ready to go to college. whether you go and work out. Like. she has a greater appreciation for that ability to multitask. I’m really very. . Inc. and it’s important for them to understand that.” What advice would you give a young person considering a career in finance or banking? If they are going into college. maybe had a parttime job. I know when we need to do a family dinner. I shield. because it is important. From the time she was born—she’s 18 now—I’ve worked her entire life. They need the finance courses. I’ve not missed much of what she’s done. there is no box. and I think everybody’s different. if I go out for a long walk. and I think that’s a good thing for families. So I think it’s always good to get yourself hooked up with somebody who understands. people talk a lot about thinking outside the box. sometimes it’s just better for them not to know. my suggestion would be that they broaden their horizons. I think my family has probably done more for me than I for them. I always feel better about hiring somebody that can juggle a variety of their priorities. that there is no box. At the same time. But it’s also kind of cool for her to see that she can be all she wants to be. because my husband is not in the financial services business. those are the kind of things that broaden your horizon.com Inc. and that balance is very important to me. those are important. whatever it is that energizes you. I find that it clears my head. I call it mental food. But it’s always one of the first things to go when I’m busy. and do something that they’ve never done before. I’m not convinced I could be as successful in another financial services business. versus somebody that only went to school. but the electives should be in liberal arts so that they can talk about something other than the numbers and business. I think young people today take themselves way too seriously and in their quest for a career and good grades—and maybe some of that is our fault. because he’s not in the fray of it. Do you have any special techniques or philosophies that help you maintain this balance between work and life? I think it’s helpful if you have a whole lot of energy. because my husband can look at situations and get to the crux of the matter in a nanosecond. “Okay. Also. but I think my daughter has kind of learned that for women in particular. I don’t make dinner during the week every night. so I would hope that they would be a whole lot more creative I guess than some of what I’ve seen. even though it may be a little less traditional than the way my mother did it. maybe did some things at school. services business and that surprises me. make sure you take time out for it. and Customized for: Will (wmz@ANDREW.

what would your dream career be now? Actually. You’re in charge of your life and you’re in charge of your career. because there weren’t a lot of women floating around that were going to give me advice and counsel. But the things I toy around with are doing some form of community service or working for a nonprofit. because I think those kinds of folks can’t afford people like me. So yes. “I’ve had x amount of jobs in so many years. but I would also suggest that if someone turns you down because they don’t have time. quite frankly. you’ll never be happy at it. or an engineer.” are quite as tight as they were perhaps when I was starting out. It’s absolutely OK to ask. Your mentor is there only to give you advice and counsel. I think I’ve learned more when I’ve been mentored informally and that means a colleague who has the managerial courage to do some peer coaching. don’t take it personally. What other careers and life choices did you consider before deciding on this career? I thought about teaching and retailing. So to a large extent. But in my day and age. I knew nothing about it. and I’ve been mentored formally. message boards. but when he would go to antique stores. quite frankly. which most likely is going to translate into: you’re not going to be good at it. the Vault Finance Job Board and more. and so my advice would be. CAREER LIBRARY 33 . I would go with him. particularly in this day and age.vault. that’s why. Customized for: Will (wmz@ANDREW. Now when I mentor or give advice to other women. It took me 15 years to learn this lesson. Even though I have mentored people formally. but probably need my talents. If your mother and father want you to be a doctor. and if it’s not right. as I come closer to the end of my career. not a lot. and nothing is personal. being proactive. So when I say I took advantage of opportunities. Visit the Vault Finance Career Channel at www.CMU. Sometimes they’re going to luck out in the most unlikely places. or whose skill set they admire. I think its fun also to mentor cross-culturally because our world is such a diverse fabric these days. as an HR/chief operating officer of a small company. So kids out of college should take a job. but you balance out all of those different experiences.com/finance for insider firm profiles. I did anything that anybody asked me to do. I don’t think that they even need to use the word “mentor. I think it’s very cool that companies understand the concept of mentoring and have mentoring programs.EDU) If you were not in this field. it is all about the business. because I was in retail. I don’t think the rules of engagement about. I’ve been mentored formally. or an actress. but I really think it is the informal mentoring that is more effective. it’s got to feel right. In my case. How can someone find a mentor within their company/industry in the absence of a formal program? I would suggest that they find someone whose work they admire. women chose more traditional careers. I think now young people have opportunities. Absolutely. yes I’ve mentored people formally. I mean. because I’m really more of a sports person. to learn what makes them tick and to me that’s a form of mentoring. and the ballet. I had a boss that collected Chinese porcelain. I think I would always be in some form of a service business. or start at least to have it somewhere in the horizon. I didn’t know what my opportunities were. if it doesn’t feel right. Have you ever been mentored or mentored others? The answer is yes and yes. I still go to the ballet today. I don’t think that your first job out of college is life-threatening. even in a social sort of environment. “I really admire how you handled yourself. and ask them. its fun to seek out people who are different. Inc. I was in manufacturing for a very brief period of time. the value that I bring is that I think somewhat androgynously about that.View from the Top: Advice from Finance Professionals Commerce Bancorp. we have them and we assign mentors.” It’s being in charge of your own destiny.” but I think they could say things like. it was because. they’re going to know. He would take me to the opera. I had never gone before but I went. because it’s more natural. it was other guys looking out for me.

Between the yield curve and what went on in the mortgage industry. not shy away from it. At the same time. Customized for: Will (wmz@ANDREW. sometimes it’s in the tough years that you learn the most. between the economics in general.com Inc. are terrible. on a college level. But I would say for somebody who’s got some real chutzpah. so I would encourage people to try it. I think one of the things I would like to do is go see if I can run an airline from a service perspective and turn it around. I also think about how much fun it would to go work for an airline and try to revolutionize their whole concept of service because airline services. I think it’s going to be a very. Inc. but teaching at a higher level.CMU. Any predictions about the future of the industry? I think this next year is going to be an incredibly trying year.View from the Top: Advice from Finance Professionals Commerce Bancorp. . very tough year in the next year for financial services. it would be a great year to come in and learn. between things going global. Sometimes I toy around with the concept of teaching.EDU) 34 CAREER LIBRARY © 2008 Vault. for all intents and purposes. I think that would be great fun.

View from the Top: Advice from Finance Professionals Commerce Bancorp, Inc.

“People talk a lot about thinking outside the box … but I think for women in particular, there is no box.”
— Linda Verba, EVP, Chief Retail Officer, Commerce Bancorp, Inc.

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Convergent Wealth Advisors, LLC
John T. Scully—Director
Director J.T. Scully consults with and advises clients on the full range of Convergent Wealth Advisor’s services, including portfolio analysis, investment policy statements, asset allocation, portfolio construction and implementation, and performance evaluation. He maintains relationships with an array of accounting, tax and estate planning professionals to afford clients appropriate counsel on their customized wealth plans. Mr. Scully’s career spans 25 years in a variety of investment positions: financial advisor with Bernstein Global Wealth in Washington, D.C.; regional director with Mitchell Hutchins Asset Management, the investment management arm of Paine Webber (now UBS); and president of Spectrum Capital Group and Carey Financial, Inc., both affiliates of the New York real estate investment banking firm W. P. Carey & Co. Mr. Scully holds the Investment Management Consultants Association’s Certified Investment Management Analyst (CIMA) designation, as well as IMCA’s Wealth Management Certificate and NASD Series 3, 7, 22, 24, 31, 63 and 65 licenses. He is a member of the Greater Washington Society of CPAs and the Greater Washington Board of Trade. Mr. Scully received his BS in business administration from the University of Delaware and an MBA in real estate finance from Temple University.

Q&A with John Scully
What are some steps that you took to get to the position that you are in now?
I’ve been with the firm for six years. Prior to that, I was at Sanford Bernstein for three-and-a-half years. Prior to that, I was at what is now UBS and used to be Paine Webber where my role was regional director in the product area, helping distribute mutual funds and separate accounts through the Paine Webber brokerage system so I didn’t work with clients directly, I worked with them indirectly through the brokers in offices around the country. I started working directly with clients when I started with Sanford Bernstein in 1997.
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What are some things that you think you learned on the job and not in the classroom?
That the job becomes much less about investment and much more about psychology, and understanding what makes clients tick, knowing what their hopes and fears and needs and dreams and aspirations are. Client-specific information can’t really be taught. You just have to live through it with clients in good and bad markets, and good and challenging life situations, and help guide them through it.

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View from the Top: Advice from Finance Professionals Convergent Wealth Advisors, LLC

What is the most rewarding aspect of your career?
When a client tells you that they feel much more comfortable with their financial situation and that doesn’t necessarily mean they’ve made a lot of money, it’s that they understand where they are and what they’re trying to accomplish, and they feel comfortable that they’re on the right path.

What would you most like to change?
I would eliminate CNBC and MSNBC, and half a dozen newspapers. I think clients are bombarded with information. The best description I’ve heard of the market is it’s like watching a guy walk up a hill with a yo-yo. If you stand back far enough, you realize, long-run, he’s going uphill. But most of the media focuses on watching the yo-yo going up and down, which for most people is counterproductive.

What personality traits or attributes do you think make for a good, effective executive?
Being patient and empathetic, and being a very good listener. Really trying to understand what the client is saying and trying not to filter through your own personal experience or biases, but absorbing what makes the client react the way they do.

What impact has your career had on your personal and family life?
It has generally had a very positive impact. Fortunately, it’s a career where you can do well financially and where I have a fair amount of flexibility in my scheduling. I have two daughters, and my office is pretty close to my home, so it’s not difficult if I want to leave at 4 o’clock on a Tuesday afternoon and go watch a softball game, and come back to the office. Also, I can manage my travel to be pretty much when I want it to be, rather than having somebody dictate to me when I need to be somewhere.

Do you have any special techniques and methods or philosophies that help you maintain the good work/life balance that you have?
I’m pretty good at compartmentalizing things, so I generally don’t bring work home. When I’m at home, I try to be devoted to my family and when I’m at work, I’m devoted to my work. Until I joined this firm I never had a BlackBerry and I avoided it because I thought it would be a real infringement on my personal freedom. But I have to say that having one is an enormous help, because every time you have a little bit of spare time, you can catch up on e-mails and projects. I find it invaluable.

What has surprised you the most about working in the finance industry?
How many misconceptions that clients have, and how much misinformation they have, and how naïve they are about various investments. We deal with fairly wealthy people—our average client is probably about $40 million—and they’ve been very successful in their business, but that doesn’t necessarily translate into a high level of understanding about investments. I spend an enormous amount of time just educating clients about what investments they have, what investments they should have, how the investments they have work, what the pros and cons are, how they generate returns, what the risks involved are.
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I’m always surprised that I frequently have to be on guard against assuming people know what I think they know, and really try to explain to them in fairly simple terms how things work.

What advice would you give a young person considering a career in finance?
Find a great mentor, serve as an intern under them, and work for them or follow them around and learn the business.

Have you ever been mentored or have you mentored others?
Both. I had several excellent mentors both at UBS and at Bernstein, and I try to be a good mentor for the people we have here at our firm.

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it was stocks. or coaching.View from the Top: Advice from Finance Professionals Convergent Wealth Advisors. But either way. Initially I did that with Bernstein. I think what we now call alternative investments. But I’m very happy with where I am now—we’ve got a great firm. and I moved to New Orleans and developed an office park down there. I mean. and I was traveling virtually every week.com Inc. to some degree of comfort. and now we have literally thousands of versions of derivatives and all sorts of structured products and Wall Street has been very adept at creating an enormous number of very complex financial instruments. not so successful. If you were not in this field. from a purely financial perspective. I’d probably move to Sun Valley and become a ski instructor or a teacher. because part of it is just personality and chemistry—it’s hard to say you go mentor with Mr. it seems like my career has been a random series of events. private equities and hedge funds. what would your dream career be now? If I won the lottery. I decided I didn’t want to be away from home that much and I decided to build a practice directly with private clients in Washington.CMU. Customized for: Will (wmz@ANDREW.EDU) 38 CAREER LIBRARY © 2008 Vault. I went back to graduate school and got an MBA in finance. and as my daughters got older. I think there will continue to be many more products and investment vehicles out there. and six years ago moved over to this firm. They’re already mainstreamed among institutional investors and most sophisticated high-worth investors. Mr. when the local economy cratered. I’d probably do something that had to do with sports and teaching. I’ve always been involved in coaching sports. After college. and realized that wasn’t my life’s calling. won’t be considered alternatives. What other careers and life choices did you consider before deciding on finance? Looking back. and we’ve had a lot of success in the six years I’ve been here. selling and developing buildings—and in the course of developing buildings. Then I was buying. Smith may be a great mentor for me and a terrible mentor for you. I thought I’d make my fortune as a real estate developer. some I think don’t serve much of a purpose other than to generate revenue for the manufacturer of the product. Smith. that I could have probably made more money if I had continued on the real estate path. It’s almost always informal. so if money were no object. Any predictions about the future of the industry? It will continue to become more and more complex. Some serve a good purpose. so I got to know those people and when the real estate market became somewhat soft in the early 1990s. When I started in this business. in several years. I transitioned from a pure real estate investment banking career into a broader investment management and consulting career at Paine Webber. and started my postgraduate school career in real estate with Prudential Insurance. savings accounts and CDs. and I think we’re poised to have as much or more success in the next 10 or 12 [years]. . It was initially successfully and then. LLC How would someone find a mentor at their company/industry in the absence of a formal program? There are very few firms that really have a great formal program. Then I started syndicating real estate for a couple of firms in San Diego and New York and for the one in New York we were raising most of our money through Paine Webber. I don’t think that trend is going to slow down. I worked for a couple of years for a trucking company. mutual funds. bonds. talk to a lot of people and figure out how various people conduct their practice and what would be the most complementary chemistry or relationship that would fit your personality. You have to. I was then dealing directly with the brokers. So there were several forks in the road that I can look back on and say.

View from the Top: Advice from Finance Professionals Convergent Wealth Advisors. message boards. Director.com/finance for insider firm profiles. the Vault Finance Job Board and more. LLC Customized for: Will (wmz@ANDREW.vault.EDU) Visit the Vault Finance Career Channel at www. LLC “It’s always surprising that I frequently have to be on guard against assuming [that] people know what I think they know. and really trying to explain to them in fairly simple terms how things work.CMU.” — John Scully. CAREER LIBRARY 39 . Convergent Wealth Advisors.

What I’ve been able to gain through that experience is that the markets do come back so I’m much more optimistic now than I would have been at a similar time in the market 10 to 20 years ago.C. Education Management and Nortek. 40 CAREER LIBRARY © 2008 Vault. . Mr. Transdigm. Targa Resources. He is also on board of advisors for The Hospital for Special Surgery. MGM. Yorke has worked with numerous private equity sponsors on many of their most important transactions. Lufkin & Jenrette.com Inc.N. learning about the fine points of accounting or finance. Recent notable buyouts include companies such as Neiman Marcus.Credit Suisse Group Edward M.CMU. I. and it’s really hard to appreciate that when you’re sitting in a classroom.EDU) After two decades. Yorke joined Credit Suisse in November 2000 when the Bank merged with Donaldson. Investment Banking & Head of the North American Financial Sponsor Group Vice Chairman Edward M. and even in the early 2000 that were difficult to see whether there was going to ultimately be a light at the end of the tunnel and whether we were going to have functioning markets again. Q&A with Edward Yorke What is the most rewarding aspect of your career? The most rewarding aspect is when you can be creative. There were certainly time periods in the 1980s. Univison. and can provide something that is differentiated from the rest of the competition. as well as numerous middlemarket companies. initial public offerings and recaps. Mr.. Greenwich Academy and The Matthew Forbes Romer Foundation. Yorke serves on the board of trustees of Youth. Completing a transaction that others doubted is always rewarding. What are some things that you learned on the job and not in the classroom? One thing that you really understand is that personal relationships with your colleagues and with your clients are extremely important. What has surprised you the most about working in the finance industry? Customized for: Will (wmz@ANDREW. where he was co-head of the financial sponsors group. 1990s. the one thing that surprised me the most is the resiliency of the business. He has been involved on the buy-and-sell side of numerous leveraged buyouts as well as exits through sales. Warner Chilcott. He is also Head of the North American Financial Sponsor Group. beta gamma sigma from The Wharton School of University of Pennsylvania and a JD from New York University Law School. Yorke serves in the investment banking division of Credit Suisse. Yorke received his BS in economics summa cum laude. Mr. Mr. Yorke—Vice Chairman.

don’t worry about face time. You can have great offices. while someone may not be your “mentor. desire to win and many others. making sure you are working with people you are comfortable with. What other careers and life choices did you consider before deciding on a career in finance? If you were not in the field. effective executive? There are obviously many. There was no doubt in anyone’s mind that we were going to hit a bump along the road where we were going to have some issues in the markets. I think one other important thing to have is a very strong sense of responsibility. I expect that we are going to rebound from this and that sometime in late 2008 or early 2009. respect for others. What advice would you give a young person considering a career in finance? Make sure you are willing to work hard. clients. you need to have perspective on what’s important and what’s not.View from the Top: Advice from Finance Professionals Credit Suisse Group Have you ever been mentored. Having said that. I’d probably like to be a teacher and a coach. But during down periods. One that often gets overlooked is listening. You need to have the mind-set that it is up to you to make sure projects are completed on time and properly. when you’re negotiating transactions. message boards. It doesn’t mean there aren’t time periods where you’re working around the clock through the weekends. You need to be able to see the forest through the trees. Do not count on others to do the right thing. CAREER LIBRARY 41 . Visit the Vault Finance Career Channel at www. friends and family. you can have prestigious titles. particularly in the financial world. Any predictions about the future of the industry? It’s a cyclical industry. and the most important thing is that on every transaction you work on. I think you need to have this view when you’re doing deals. what would be your dream career be now? Customized for: Will (wmz@ANDREW. But as with most cyclical industries.CMU. but I think that if at the end of the day I decided to get completely out of the finance world.com/finance for insider firm profiles. make sure you’re enjoying your family and friends or catching up on the things you need to take care of away from work.vault.” if you listen closely.EDU) Well I actually started off as an attorney for two years after graduating from law school. I’m not sure I considered many other professions. and I think in order to be able to have all that. What personality traits or attributes do you think make for a good. we will begin to see a rebound and a return to normalcy. you can make every experience a learning experience. What impact has your career had on your personal and family life? Do you have any special techniques. we have been in a cyclical upturn. listening is a really important skill. the Vault Finance Job Board and more. make sure you treat both your senior and junior colleagues with respect. you really need to have a balance between work and your life outside of work. methods and philosophies that help you maintain a work/life balance and be a successful professional? It’s definitely important to have a work/life balance. I decided that was not the right career for me. Ultimately. or mentored others? I’ve certainly been mentored throughout my career by senior bankers. You need to have perspective on life. attorneys. We certainly hit that in the summer of 2007. pleasant demeanor. you can have great views but the most important thing is to be working with people you enjoy being with. in every meeting you attend. So. that’s the most important part of your career decision. including hardworking. I think that’s appropriate at many times. I’m often shocked at meetings with colleagues or competitors where you’re sitting across the table from people and it’s so apparent that the people are not listening and not reacting to what clients or colleagues or senior bankers are really looking for. I’ve had official and unofficial mentors. For the past two or three years. I still feel that I learn things on a frequent basis. understand that there are ups and downs in the business and make sure you go to work with people that you enjoy being with.

Allen currently chairs Crowe Chizek’s management committee and serves as a governing board member for the Center for Audit Quality. LLP. is a member of Horwath International’s board of directors and is licensed to practice in various states across the Crowe practice geography. It was a private equity firm and I began working with him and his investors and he encouraged me to take risk. Mr. These services include: managing the due diligence effort. Allen most recently served as the managing executive of Crowe Chizek’s commercial services group. structuring of debt and capital investments. and development of incentives for and structuring of participation by management.CMU.com Inc. . The universities cannot teach this. Allen—Chief Executive Officer CEO Charles “Chuck” Allen has more than 30 years of assurance. he is a member of the American Institute of Certified Public Accountants and represents Crowe Chizek as a member of the AICPA’s major firms group. corporate finance and strategic business consulting experience leading the engagement teams for a number of financial. divestiture. and he asked me to continue to represent him. acquisition. sits on the board of Junior Achievement of Chicago. Mr. the parent company of Crowe Chizek and Company. LLP Charles M. One specifically was a client of mine who I helped when I was a fairly young CPA. including both success and failure.EDU) What are some things that you learned on the job and not in the classroom? I have learned how to evaluate risks and to make decisions that involve risks. Allen received his BS in accounting from Ball State University. He is a member of the Illinois CPA Society. 42 CAREER LIBRARY © 2008 Vault. Customized for: Will (wmz@ANDREW. If you remove risk from business. assisting in the senior and mezzanine financing arrangements. you also remove the opportunity for great success. He is known for providing strategic assistance to private investors in acquiring and financing targeted companies. I had a small-town upbringing and I think that the values of that small-town environment positioned me well to run Crowe. Learning which risks to take and when to take them comes with experience. strategic. and venture investors. He currently also serves as a member of the executive committee for Crowe Group LLP. he encouraged me to relocate to Chicago to support his investors and he really taught me how to be a businessman. His experience also includes advising companies as they enter public markets.Crowe Chizek and Company. Mr. Additionally. along the way I had a number of good mentors. Also. Q&A with Charles Allen What are some steps that you took to get to the position that you are in now? I started with Crowe just out of college and I didn’t know at the time but the reason I came to Crowe was because of what we now call our values.

CAREER LIBRARY 43 . our people and the firm.com/finance for insider firm profiles. I joined the firm with 18 other college recruits to increase Crowe to a firm of 80 people and three offices at that time. and I have been married for 32 years and we insist that the children make time for all of us to be together periodically.View from the Top: Advice from Finance Professionals Crowe Chizek and Company. We have what we call date night. It’s always been a surprise to me how much I need to communicate to be successful. I have also had a number of opportunities. I had offers from all the Big Eight at that time. message boards. Customized for: Will (wmz@ANDREW. I would make the same ones. effective executive? Well I think with each decision and every decision process you go through.500 people and 23 offices. What would you most like to change? I would have to say nothing. there are also many different avenues you can take and each of them can lead to a fulfilling career and success. I used to do it by telephone but now I find myself doing it by e-mail because of the connectivity. The way we manage at Crowe is to try to make sure that we balance things and we evaluate all three stakeholders: our clients. The paths are many. Watching these people develop and Crowe grow from a small-town Midwestern firm to what is now one of the top firms in the country is my greatest reward. finding a balance is important. I always try to connect at home each night. My wife. a number of forks in the road. Each step along the way it has been required of me to be a better communicator.CMU.vault. Today. The model we have developed has definitely served me well. in many cases. I try to get home on Friday nights and have dinner with Cathy. What personality traits or attributes do you think make for a good. Cathy. methods and philosophies that help you maintain a work/life balance and be a successful professional? I relocated three times to support my career. have traveled much. We take long family vacations. and I have a very strong sense of family. but there are some things that I have done personally from a family perspective to keep the balance. we’re not trained well to communicate.EDU) We come out of school as technicians and we understand our trade. no matter where I am. It’s been a wonderful experience for me and a great opportunity. Every Friday night we try to be together and since I’ve traveled throughout my career. but. LLP What is the most rewarding aspect of your career? When I started with Crowe it was a small firm in a small town. But we try to connect every day. I had numerous opportunities coming out of school but I joined Crowe because it was a small firm in a small town and with limited traveling. What advice would you give a young person considering a career in public accounting? There’s enormous opportunity today for young people in this industry. but I joined Crowe because of those dynamics. you let the other two down. but each time I came to a decision point. I chose public accounting and I chose Crowe. I use this model daily as I make decisions. I believe if you become too focused on any one of those stakeholders. Visit the Vault Finance Career Channel at www. If I had to make the same decisions all over. continue to have long hours. What has surprised you the most about working in the accounting industry? What surprised me most about taking over as the CEO of this public accounting firm was the need for skills to better communicate with all the stakeholders I mentioned earlier. the Vault Finance Job Board and more. I have worked long hours. I still do this even today with my kids who are in their 20s. Over the course of my career. I believe there is no success in business that will make up for a failure at home and that we need to invest first in the family. What impact has your career had on your personal and family life? Do you have any special techniques. the most rewarding thing to me has been to help build and to be part of this firm that now has nearly 2.

the chief operating officer. I’ve had numerous mentors through my career. If you were not in the field. but also finding someone outside of that role who you trust. I spend quite a bit of time with our chief people officer in assisting her in our Women into Leadership initiative while also helping her better position herself in her leadership role in the firm. I believe the industry will continue to be vibrant and it will continue to offer numerous opportunities for talented young people. I have three especially. have respect for. Customized for: Will (wmz@ANDREW. I didn’t know why Crowe was the right firm for me but I now know that the values matched up with the values I have. but each time I looked at it. and that’s why it felt right to me. Someone you feel comfortable with. who will challenge you as you are moving through your career is also important.com Inc. maybe tennis or golf. I think the public and private company financial markets and investors need a sustainable profession to serve their needs and there are many needs that we can serve the market in the way of audit. Any predictions about the future of the industry? I believe public accounting is strong. . the chief risk officer of the firm and the chief people officer. mostly one client who I was very close to and who helped me develop. but it would probably have to be some type of an outdoor athlete. I think it’s a great career choice for young people coming out of the scholastic environment. I’ve been dedicated to this profession a really long time. Have you ever been mentored. we have a talent development process that assists people in the firm find and work with a coach and develop their careers. what would your dream career be now? Not that I’m qualified to do it. How can someone find a mentor within their company/industry? I think most firms of any size or substance have a process of identifying and helping people in their career find mentors and coaches. there were none that offered the challenge and opportunity that I saw in public accounting and at Crowe. your boss being your coach is important. At Crowe. I have had many opportunities along the road to leave the profession and join private industry. tax. It’s part of the way business is done today and to the extent that it’s not available. That may be a boss and.View from the Top: Advice from Finance Professionals Crowe Chizek and Company. certainly network within the organization.EDU) 44 CAREER LIBRARY © 2008 Vault. Today I coach and mentor a number of people. What other careers and life choices did you consider before deciding on a career in public accounting? I chose public accounting when I was a junior in high school. or mentored others? Both. to find someone with whom you have a comfort level. risk consulting and performance services. someone you respect and someone who will challenge you as you move through different levels in your career. vibrant and very committed to quality. both inside Crowe (senior partners) and outside of Crowe. LLP As I look back. in fact.CMU.

what we’re not trained well to do in many cases is to communicate. CEO.” — Charles Allen. subsidiary of Crowe Group LLP Customized for: Will (wmz@ANDREW. Crowe Chizek and Company LLP. the Vault Finance Job Board and more.View from the Top: Advice from Finance Professionals Crowe Chizek and Company.EDU) Visit the Vault Finance Career Channel at www.CMU.vault. message boards.com/finance for insider firm profiles. CAREER LIBRARY 45 . LLP “We come out of school as technicians and we understand our trade. a very basic skill needed to be successful.

Peters previously served as the managing partner of KPMG’s Global Transfer Pricing services and its U.com Inc. The biggest step that I’ve taken was just being interested in the management of a consulting business and seeking these sorts of roles. Mr. intellectual property management. Mr. . cum laude and an MBA in finance. He also developed and taught a full-day course called “Valuation Principles in Transfer Pricing for the Center of Advanced Valuation Studies of the American Society of Appraisers. including effective transfer pricing and supply chain planning. treatment of services and stewardship. Q&A with Dan Peters Customized for: Will (wmz@ANDREW. Mr. Peters has spoken and published on a wide variety of transfer pricing matters. transfer pricing and valuation services business. transfer pricing audit support and development of effective global documentation.CMU.Duff & Phelps Corporation Daniel Peters—Managing Director Managing Director Dan Peters serves in the Morristown office of Duff & Phelps. I. 46 CAREER LIBRARY © 2008 Vault. Dan has responsibility for a business with over 800 professionals in 22 offices. Dan originally developed and led the transfer pricing practice and specialty tax business unit of Duff & Phelps. Generally.” “Highly Recommended— New York. have always sought to be involved in both parts of the business. Dan’s primary focus areas include transfer pricing planning in the areas of valuation of intangible assets. magna cum laude from the University of Pittsburgh.” and a “Best of the Best” advisor in numerous client surveys of the International Tax Review over the past six years. Peters has been the primary transfer pricing advisor for a number of leading multinational firms in diverse industries.S. Mr.EDU) What are some steps that you took to get to the position you are in now? I was always interested in the management of the business.” He has been consistently named as a “Leading Transfer Pricing advisor. Peters is a member of the National Association of Business Economists. on the other hand. in a professional services firm all of the partners provide services to clients and most of them are not particularly interested in the actual management of the firm. Peters received his BS in metallurgical engineering. global transfer pricing compliance strategies. supply chain planning. Mr. He has helped clients implement a broad range of international and state transfer pricing initiatives. and the managerial and operational implications of transfer pricing. LLC and is the financial advisory segment leader. He is also the president and board director for the Corporate Transfer Pricing Association. with management responsibility for over 600 professionals in 35 countries.

and you can’t do that well if your emotions get in the way. there might have been 25 people in the world who could have legitimately said that they were a transfer-pricing advisor. but in my choice of outside-office pursuits. When I was younger. I never knew that there was even a transfer pricing industry. What has surprised you the most about working in the finance industry? I provide clients advice regarding transfer pricing. Those things aren’t really techniques. What is the most rewarding aspect of your career? The most rewarding aspects for me have been the opportunity to see the world and to understand how business operates. and that’s something that as a kid I never dreamed I would have a chance to do. Visit the Vault Finance Career Channel at www. and my sons are all very active in sports. and issues and problems on a day-to-day basis. it is 60 to 65 hours a week. I never realized that there were so many diverse job opportunities and little niches that are finance-oriented. they don’t read The Wall Street Journal and they don’t understand what’s going on in the world around them as it relates to finance. message boards. I think that to be calm and levelheaded are the personality traits that are really important in this business because typically you’re managing interpersonal issues.CMU. or philosophies that help you maintain the balance? I have three sons. I think if you’re going to be in finance. The nature of what I do—I consult for many different companies—has allowed me to see inside different industries and I’ve been in every major city in the world. What advice would you give a young person considering a career in finance? I’m surprised how many young people go into finance and don’t really love business. My sons and I fly-fish and ski together. What personality traits or attributes do you think make for a good executive? Over time. The bad. and it’s very hard to put it down. If you had a choice.com/finance for insider firm profiles. I thought of finance as investment banking and CFO-type roles. and that are quite robust and exciting and can mean rewarding careers for people. our time together is the driving force. I often did let my emotions get the better of me. the Vault Finance Job Board and more.vault. as it’s been very rewarding for us. Do you have any special techniques. Customized for: Will (wmz@ANDREW. But I tend to look on the positive side. What impact has your career had on your personal and family life? It’s been both good and bad. I don’t react emotionally as much as I used to. you need to have that same kind of love for it that successful people in any profession have for what they do. of course.000 professionals and it’s nearly an $800 million global industry. is the amount of time that I spend traveling and the time I spend away from home. that number is 5. That is something that you don’t learn much about in the classroom and only develop with work experience.EDU) When I was a younger person. what would you most like to change? I think the thing I would most like to change is to somehow be able to better manage the time commitment associated with this type of job. so I’m involved in coaching them.View from the Top: Advice from Finance Professionals Duff & Phelps Corporation What are some things that you learned on the job and not in the classroom? Being successful in this career has a lot to do with your interpersonal skills and your relationships with other people. CAREER LIBRARY 47 . back in 1992. It’s a very consuming role. and how you manage conflicts. When I started. I hope that I’ve become better at what I do. Today. We’ve had an opportunity to live abroad and we’ve been able to do a lot of things that we wouldn’t otherwise have been able to do. rather than my own personal interests. but now I’ve become more detached and factual on managing these issues. methods.

CMU. like myself. Have you ever been mentored or mentored others? I’ve had mentors and been mentored. I really wanted to understand the world from his perspective. what would your dream career be now? If I can’t play shortstop for the Pittsburgh Pirates. and those can be tremendously valuable. and then turn it off at 6 o’clock at night. You really just have to ask “did you ever face this?” and you’ll find that people will open up to you and share their experiences. I was also sort of intellectually curious and I knew I was going to have his job eventually. I’ve never seen it work when you go to somebody and say. it was a very difficult. I probably would go back to my original career. I believe that the finance acumen of the people in this country. So when I was young. and it just all naturally evolves. What other careers and life choice did you consider before deciding on a career in finance? I grew up in a western Pennsylvania mill town. You can’t be a numbers guy. the creativity and the things that they bring to our economy is what differentiates us and provides us comparative advantage. If you do that. I’d probably go back to being an engineer. which I don’t think at this age I could do. and worked in the metals industry. Actually. and I think the way to find a mentor is to ask people to relay their experiences and see how they might be applicable to you. “I want you to be my mentor. Our discussions were very informal. The intelligence and process of how Dick approached managing the business was incredible to me.” That was my dream and if I wasn’t in finance. Any predictions about the future of the industry? I think some of the hoopla that is going on today with private equity and hedge funds is going to sort itself out. If you were not in the field. and how he addressed problems.com Inc. my view was that “I’d really like to help these people. was to be an engineer. Customized for: Will (wmz@ANDREW. and most people are happy to help younger people. depressing time and factories were closing. So I went to engineering school and became an engineer. How can someone find a mentor within their company/industry in the absence of a formal program that some companies have? I have found that.” My view is that you develop a personal relationship and you nourish it. . But I think the industry itself and people who are in the finance industry add a tremendous amount of value to our economy. The best mentor for me was Dick Boykin. and our relationship slowly became a two-way street. I’d like to run one of these big factories. but because I was curious. run a big steel mill. When I was growing up in the 1970s in western Pennsylvania. I later went back to school and got my MBA in finance. the only thing better than being a doctor or a lawyer. and in my hometown. he eventually started confiding in me and sometimes even asking me for my opinions. you’ll find people are more than willing to share and help.EDU) 48 CAREER LIBRARY © 2008 Vault. people like to talk about themselves. The main reason that made Dick such a good mentor to me was that he was willing to share his time with me.View from the Top: Advice from Finance Professionals Duff & Phelps Corporation You really have to embrace it and live it.

CAREER LIBRARY 49 .” — Daniel Peters.View from the Top: Advice from Finance Professionals Duff & Phelps Corporation “I’m surprised how many young people go into finance and don’t really love business.com/finance for insider firm profiles.EDU) Visit the Vault Finance Career Channel at www. message boards.CMU.vault. Financial Advisory Services Business. Segment Leader. Duff & Phelps Corporation Customized for: Will (wmz@ANDREW. the Vault Finance Job Board and more. they don’t read The Wall Street Journal and they don’t understand what’s going on in the world around them as it relates to finance.

D. predictive index or any of those tools you can learn yourself. with his wife. but learning how to interact with other people is something not taught in the classroom. Mr. ND office from 2005-2006. he was appointed by the board of directors upon recommendation of the managing partner to serve as chief operating officer of the firm. Stende joined Eide Bailly in 1981 and was promoted to partner in 1992. In May of 2006.. and being humble. Stende has more than 25 years experience in public accounting.D. Mr. But I think being a good leader is the aspect of putting others before you and giving others credit instead of taking credit. Stende provides leadership to ensure the accountability of the regional directors and the partners in charge of the operating offices. Stende—Chief Operating Officer Chief Operating Officer Dave Stende is responsible for the daily operations of Eide Bailly and assists in attaining established operational and financial goals. finance. What personality traits or attributes make for a good. What is the most rewarding aspect of your career? Customized for: Will (wmz@ANDREW.EDU) Being part of a growing organization and specifically being able to develop other people. Tonya. Mr. He also collaborates with the Managing Partner/CEO in the overall administration of the Firm.Eide Bailly LLP David L. Stende received his BS in business administration and accounting from the University of North Dakota and is a native of Mayville. twins Thomas and Hannah. and training and development. technology. N. 50 CAREER LIBRARY © 2008 Vault. Simple tools like Meyers Briggs. human resources. What are some things you learned on the job and not necessarily in the classroom? How to interact with people. Mr. Mr. Q&A with David Stende What are some steps you took to get in the position you are in now? There’s nothing better than a positive attitude and being a self-starter. effective executive? In addition to that positive attitude.com Inc. . Those two things combined can elevate you to a natural leader. providing client services in the area of auditing and consulting for a variety of industries.CMU. communications. He also provides guidance to firm-wide department heads in the areas of business development. who is a certified Dale Carnegie Instructor and president of Eide Bailly Training. He served as Partner in charge of the firm’s Fargo. He currently lives in Fargo. see them grow in their jobs and being a part of other people’s success. Stende has two children. N. I think integrity is obviously first and foremost.

or mentored others? As far as being mentored. What advice would you give a young person considering a career in accounting? Accounting deals with human interaction. doing things like taking Dale Carnegie courses or joining toastmasters and trying to hone their own personal development skills because technical skills you’ll learn along the way. Most people become accountants or number crunchers so they don’t have to deal with people and that’s all this business is. In the first few years. message boards.CMU. How can someone find a mentor within their company/industry? If you’re a good self-starter you will naturally find a mentor. I like what I do. “You know. and I wasn’t aware that I was supposed to be mentoring them. what would your dream career be now? You know. Again.View from the Top: Advice from Finance Professionals Eide Bailly LLP What has surprised you most about working in the accounting industry? I’d say it would be the human interaction.com/finance for insider firm profiles. my mentors changed throughout my career.EDU) Any predictions about the future of the industry? I think the demands are only going to increase rather than decrease as government regulation and oversight increases. I think accounting is actually a very exciting career. and trying to identify and communicate with them. you’re going to change your mentors a few times and you should. CAREER LIBRARY 51 . the baby boomers are retiring. which will cause consolidation in the industry. I would have been a lot more helpful to them had they explained that to me. but if you can get a leg up on those personal skills. I’ve had a few people who looked to me as their mentor. and that should be part of being a self-starter.vault. saying. I like getting up every day and coming to work. you’ll accelerate your career. it is dealing with people and having to sell your ideas. it creates a whole host of opportunities for people in the field right now. Do you have any special techniques or methods that you use to maintain this balance? Just good old-fashioned open communication. as crazy as it sounds. I think it’s just being up front and finding the person you want to emulate at that point in your career. I have colleagues that work 70 hours a week and they swear they have the ultimate perfect work/life balance. Have you ever been mentored. Visit the Vault Finance Career Channel at www. But again.” If you were not in this field. Customized for: Will (wmz@ANDREW. What impact has your career had on your personal and family life? Work/life balance is really a very personal matter as far as how you define it. I’d like you to help me along the way. It’s the human aspect. which is the most surprising. and it’s getting that understanding with your spouse and your family.” Because I know. I love the career I’m in. but as you evolve in your career. but at the same time. Also. there was a certain individual because those were the skill sets I needed at the time. the Vault Finance Job Board and more. The thing I would do differently is I never had a direct conversation with them as mentors. and having that direct conversation with them and making sure they know that. “Hey I’d like you to mentor me along the way. so that you can progress along the way.

I moved from the controllership of that firm to the finance side and became involved in the issuance of securities. including State and Federal housing programs. nonprime. .EDU) After more than 14 years with MBIA. but we can serve our clients with very deep advisory services. the accounting industry has changed and it’s a misnomer to classify Ernst & Young as just an accounting firm. where he was responsible for oversight of the financial guarantee business in the mortgage-backed and asset-backed areas. While I’ve had a number of career changes along the way. He also served as an issuer of public housing program MBS. That said I also enjoy working with people—being challenged 52 CAREER LIBRARY © 2008 Vault. Campo is a certified public accountant and is a member of the New Jersey Society of Certified Public Accountants and the American Institute of Certified Public Accountants. he has been involved in many product sectors. focused on solutions in response to the current credit crisis. I found the Wall Street side of the equation to be a lot of fun and eventually found myself in New York working at what was then Municipal Bond Investors Assurance Corp. Mr. Customized for: Will (wmz@ANDREW.Ernst & Young Global Limited Steve Campo—Partner in Financial Services Risk Management Partner Steve Campo joined Ernst & Young in 1999 and is part of a team of people serving clients in the financial services market. He is also the lead partner on the Government National Mortgage Association (GNMA) account. issuer. During that time. because that’s really what I wanted to do. many people have found it interesting that I’ve gone full circle from starting at an “accounting” firm to coming back to an “accounting” firm. HLTV and subprime sectors of the industry.com Inc. I came to Ernst & Young. the predecessor of MBIA. Campo has considerable experience in the residential mortgage industry. financial guarantor and advisor in the securitization industry. having focused on the product and operational facets of the industry. We are far more than that—we focus not only on the accounting and tax side of the equation. What is the most rewarding aspect of your career? What would you most like to change? Each of the steps of my career has been incredibly enjoyable. Q&A with Steve Campo What are some steps that you took to get to the position that you are in now? I have been through a number of career changes during my years. Mr. Mr.CMU. and currently serves as a member of the ASF Board-Level Subprime Mortgage Finance Task Force. It was a phenomenal education. That’s what made this so interesting.. prime lending programs and the home equity. Campo recently served as practice leader for the structured finance advisory services practice at Ernst & Young and previously as senior managing director and head of the structured finance group at MBIA Insurance Corporation. But. I spent the early years of my career in audit at another Big Four accounting firm and I left to work for a client that happened to be an issuer of mortgage backed securities. He brings over 25 years of experience as an accountant. I would not trade my experience in the public accounting arena in the early days for anything in the world. in the professional services industry.

I inherited a very small team of people and built it to a team of almost 200 people before we realigned the practices last year. What are some things that you learned on the job and not in the classroom? One of the things that I struggled with in school was cost accounting. And that has a sacrifice to it. different drivers. There are different considerations. And. the Vault Finance Job Board and more. When you are serving clients.CMU. I find it amazing that no matter what client I am working with. people are measuring your every move. Perhaps one of the biggest things I’ve learned on the job is the importance of building relationships and being a consummate team player. patience—a lot of it. Visit the Vault Finance Career Channel at www. We are challenged everyday to manage very challenging situations. whether it’s the most junior staff person. dedicated teams who are not only interested in meeting students. you have to be very patient. message boards. What has surprised you the most about working in the finance industry? Two things. You’ve got to be a good listener. working with people and finding ways to make things work within has been extremely rewarding and very enjoyable. Customized for: Will (wmz@ANDREW. But the pleasant surprise is the wealth of knowledge and experience that is housed within Ernst & Young. I came here to Ernst & Young exactly eight years ago to become the managing partner of what was then being started as the structured finance advisory service practice. one is that the accounting and finance industry today is so different from the one I entered over 30 years ago. you have to be even-keeled. What I’ve truly enjoyed is the challenge of solving problems. It was very exciting to develop these other skills that end up being equally important. What personality traits or attributes do you think make for a good.View from the Top: Advice from Finance Professionals Ernst & Young Global Limited to solve difficult problems. “Wow. that’s what that cost accounting course was all about. but in helping faculty and universities achieve their goals. Everything you do has an impact on someone and it’s important that you understand that. techniques or philosophies that help you maintain a balance and be a successful professional? Honestly I can say I feel very gifted and blessed to have a family who understands that I have worked very hard to maintain the balance between my professional and personal life. CAREER LIBRARY 53 .EDU) What impact has your career had on your personal and family life? Do you have any special methods. For instance. or what problem I encounter. It’s important to me beyond belief that my kids have verbalized that they know I’ve done everything I can to be at their important events and to know that I’ve made it home for those school night functions. helping Ernst & Young build its practice. We have very diverse. Working with the junior folks keeps your thinking young. At school a lot of the focus is on learning the technical aspects of a discipline.” But I’m sure everyone has those little chapters in their lives that they can relate to. you’ve got to know you’re setting an example for everyone. I find this incredibly amazing and very gratifying. I was working with a client on auditing cost accounting measures when suddenly. They keep challenging you and they find new and better ways to do things. effective executive? Well. and that you value the significance of the impact you might be having. I’m good at fixing problems and because of that it has made each chapter along the way very interesting. because whether you know it or not.vault. Helping clients build their businesses. But after I was in the business for a couple of years. It makes me look forward to coming to the office every day. I had this sort of epiphany. Now I’m over on the advisory side where I’m currently part of the global financial services risk management team. I’m pretty good at building businesses. somewhere in the firm I can find someone who can help solve the problem. this lightbulb went off and I said.com/finance for insider firm profiles. I also find the recruiting side interesting because it is an opportunity to find great young people to join Ernst & Young. and it is certainly a different environment in terms of being a regulated versus a self-regulated industry. you need to master the technical aspects but you also need to work with people who have different styles and skill-sets and different priorities. you’ve got to be able to maintain balance. your assistant or your superiors.

For anyone starting a career.CMU. but I certainly needed to learn some new things through on-thejob training. if not better.View from the Top: Advice from Finance Professionals Ernst & Young Global Limited At Ernst & Young. Have you ever been mentored. It’s perfectly okay with me if I made it home for dinner that night and somebody needs to call me at 9 o’ clock because we have an issue that needs to be resolved. .EDU) 54 CAREER LIBRARY © 2008 Vault. The truth is I don’t know that I’d want any other position and industry. and I strongly believe. that one person who would always look over my shoulder or who was the voice that could talk to me and help keep things in perspective. accounting or another field. be it finance. because I found that the accounting path led me to an interesting area in finance. at keeping a good balance. At one point. But I’ve also tried very hard. being intellectually curious and making everyone on your team shine will help position you for great success.com Inc. I was a pretty good musician. You can’t ignore the current credit crisis. Accounting seemed like a good honest living and I took a liking to it. what would your dream career be now? When I came out of school. Along the way. Be passionate about what you do and focus on always being the best at your current job. That’s just fine with me. What advice would you give a young person considering a career in finance? Well. Certainly there are things in everyone’s career that you can’t control and I’ve been blessed to have a family that understands that. and it certainly has an impact. I truly love what I’m doing. and yes. these are truly unique times. accounting just seemed like a good place to be. and they’re well positioned to take on lots of different tasks out here and you have got to explore them. whether it’s in the accounting side or the finance side. having a great attitude. there were very few people in the family who even went to college. What other careers and life choices did you consider before deciding on a career in finance? If you were not in the field. It’s finding a new level of operation. I can say that over my career I’ve had three or four people that I’d be willing to put my career in their hands and know that they’ll handle it just as well. They are phenomenally talented young people. I was also lucky enough to have been given a couple of breaks. It’s someone that you have to find. It capitalized on what I’d already learned. or mentored others? A mentor is a very personal thing. and been successful. I always have been fortunate enough to have someone that I had a great relationship with. than I would. someone you’re willing to trust. In my youth. Customized for: Will (wmz@ANDREW. But we have found. I had to choose which of those paths I would take and I have no regrets about the one I chose. I have been mentored. that there are lots of great students that are coming out into the marketplace that have either an accounting degree or a finance degree or in some cases both. I grew up in a very blue collar family. we emphasize flexibility and we encourage people to make sure that they keep their work and life in balance. Finance just became a natural transition. I enjoyed it and it provided me a rewarding career path. But a mentor is someone that can’t be assigned. in that we’ve gone from the absolute hottest period in history to a period now where the market has cooled off for a little bit.

message boards. CAREER LIBRARY 55 .” — Steve Campo.CMU. Ernst & Young Global Limited Customized for: Will (wmz@ANDREW.EDU) Visit the Vault Finance Career Channel at www. and to value the significance of the impact you might be having. the Vault Finance Job Board and more.vault. Partner.View from the Top: Advice from Finance Professionals Ernst & Young Global Limited “Everything you do has an impact on someone and it’s important to understand that.com/finance for insider firm profiles.

. Anna. And as you do that. financial services. Prior to her current duties. she moved to Johnson City. prepare yourself for other things that might come along by reading. Don’t be looking for the next job until you really know that you’ve conquered the one that you’re doing. She has been married to her husband. and digital/internet banking for First Horizon National Corporation. 56 CAREER LIBRARY © 2008 Vault. whatever your particular job is at the time. Tenn. new growth platforms including the convergence of health care and banking.com Inc. in 1982 and has held the positions of investor relations coordinator. Meyerrose received her BA in business administration from Vanderbilt University and an executive MBA from Vanderbilt’s Owen School of Management. Q&A with Sarah Meyerrose What are some steps that you took to the position that you are in now? I’ve had a lot of different jobs within the financial services industry. to serve as transitional coordinator for the merger of Home Federal Savings and Loan with the bank and. she was responsible for enterprise-wide shared services.. headquartered in Memphis. including technology.CMU. Meyerrose—President of Emerging Businesses President of Emerging Businesses Sarah L. but most of them with one company. find a place that really fits your personality. Meyerrose is responsible for commercial and consumer insurance. for 29 years and they have an 18-year-old daughter. in 1995. operations and corporate real estate. The biggest thing I like to tell people is be willing to take a chance on yourself. Tenn. Ms. even if you think it might not be exactly what your strength is. corporate treasurer and senior financial officer. Ms. or you fit the culture. then do the very best you can. then First Tennessee National Corporation. So I think it’s very important when you have the opportunity to do something different. I’d say it’s that along with constantly reading and learning and talking to people. Meyerrose began her career holding various positions with Commerce Union Bank in Nashville. Mike. as well as employee services. Meyerrose served on First Horizon’s original task force to introduce family-friendly principles into the company and has been an outspoken advocate regarding the strategic imperative of the company’s cultural evolution. In 1993.EDU) What advice would you give a young person considering a career in finance? First of all. was promoted to president of the bank’s Kingsport/Bristol operation. She joined First Horizon. by volunteering for committees or assignments that might be outside your related work. She returned to Memphis in June 1998 to accept the responsibility for corporatewide employee services. Ms. to take a chance yourself and to try out new things. to be curious. Because it’s very important that you feel comfortable working with the people that you’re with. Customized for: Will (wmz@ANDREW.First Horizon National Corporation Sarah L. That gives you the opportunity to grow. I think just being very curious about different aspects of whatever industry you’re in. in this case. to be able to ask questions and get good answers for them and once you’re in the right company. Tenn.

Matching the talents and capabilities and strengths of the individuals to the tasks and the goals is the most important thing that a leader needs to be able to do. I’ve been in sort of a fix-it role. it actually makes the puzzle a little bit more interesting. gosh. Visit the Vault Finance Career Channel at www. But when you get into financial services. You have to be able to work with the individuals to identify what their talents and passions are. So I would say. and what I found surprising and interesting is that while the regulations can be somewhat of a burden. You have people on the team who are good at strategy. Take responsibility for yourself. it teaches you how to think critically. that you really learn how to operate within a team. What has been the most rewarding aspect of your career? What would you most like to change? I would say the most rewarding aspect is that I have had the opportunity to do a lot of different things in different roles. which is what people think about it. school prepares you for the technical aspects of your job. While learning to collaborate in school can be helpful. and learn from whomever you can and whatever situation you can. it’s when you’re on the job striving for a similar goal. you really have to think about how it works. A lot of people think it’s really boring.View from the Top: Advice from Finance Professionals First Horizon National Corporation What are some things you learned on the job and not in the classroom? Oh. just about everything. So it just makes it a little bit more complex to come to the right answer. Have you ever been mentored. particularly in the last few years. people who are good at details.EDU) Well. whatever that is. Although. things I would change? I don’t know that there’s a whole lot that comes to mind other than the moments when you look back and say. So you have a team that is balanced. putting the right people in the right seats and helping them develop so they could become more than they were before. You can learn from every situation.com/finance for insider firm profiles. and what did that person do so well that I can learn from and vice versa. the Vault Finance Job Board and more. But the interesting part is how highly regulated we are as an industry. you have a team that can accomplish things. That is absolutely the most gratifying. and what can I learn from it. and how does what you’re doing lead to whatever the ultimate goal might be with a real focus on customers and how to get things done. or mentored? How can someone find a mentor within their company/industry? Customized for: Will (wmz@ANDREW. school is very important. of how things work and particularly of how you really collaborate with people. and the most important thing that I learned from that and really the most gratifying. you have to talk very slowly. so they are motivated when they come to work and then take those various talents and put them to work in the right way.vault. Because you have to figure out how to do what’s right for your customers and your employees and your shareholders. our mentoring tends to be more informal. I had a professor many years ago who said if you talk to a banker. message boards. while at the same time making sure that you’re following all the regulations. what have I just learned not to do because of what happened in that particular situation. But I think it’s important in every situation to say.CMU. is finding the right people to get things done. We have regulators for everything. We don’t have specific programs. But I don’t think there were too many opportunities that I didn’t take. The bottom line in all this is. I wish I’d taken that opportunity. and so usually when asked that question I like to say that you can learn from everybody. but the job teaches you the practical application of it. does it make practical sense. people who are good at process. what is the ultimate goal. And so you will naturally end up with someone that you can see and use as a mentor. effective executive? I think you have to really appreciate the talent that everybody brings to the table. What personality traits or attributes do you think make for a good. In terms of change. CAREER LIBRARY 57 . don’t tie everything to an individual. why did that go so well. What has surprised you the most about working in the finance industry? I think the thing that surprised me in the first few years was the perception about financial services.

Then you can manage your time. I believe what will end up happening is that the retail/commercial banking sector. community banks and in the middle will be specialty organizations that have a very special niche on a go-forward basis. the Citicorps of the world. then. I had felt that it was important for me to be at school as a room mother for her. Any predictions about the future of the industry? It’ll change and I don’t mean that to sound trite. And so I feel at various stages of your life you have to step back and ask yourself what is really important to you. But what I really love is the people aspect. physically. personally. We’re seeing the effect of the globalization of the financial markets. ended up in the banking industry and have stayed ever since. feeling good about my ability to mentor people. I’ve been very lucky about embracing what’s important to me.EDU) 58 CAREER LIBRARY © 2008 Vault. I spent about nine years heading up the human resources department for this company and one of the terms that I grew to dislike greatly was “work/life balance. and we’re going through a sea change right now. the large foreign banks. what would your dream career be now? Honestly. goes through sea changes periodically. That’s a unique philosophy. but I think that’s where we’ll go. What the timing would be is questionable. will see very large universal banks. . Well. Well.CMU. I have a daughter who is now about to graduate from high school. that’s not important. There are certain things that just aren’t that important and so you can take the burden off yourself and say. professionally. If. So I didn’t have to worry about it. the Bank of Americas. It was one of those things where I could say.” The reason is I feel the word “balance” implies that you have to give up something that’s very important to you to be able to conduct your life. while she was growing up. I have been in financial services ever since I graduated from college. Customized for: Will (wmz@ANDREW. career and your personal life in a way that brings you satisfaction. and that’s something I’ve kind of grown into. I’m going to interact with my daughter a different way. nobody can really do everything. I would have been frustrated and I wouldn’t have been able to have the career I have. What other careers and life choices did you consider before deciding on a career in finance? If you were not in the field. I don’t have to do this. That supermom thing is a myth.com Inc. We’re seeing the effect of the euphoria of the housing market that is in major correction right now. I ended up in the business because I took a finance course when I was in college and absolutely loved it. and we’ll see very small. As a personal example. Part of the reason we have seen an inverted yield for such a long period of time is that there are a lot of international dollars that flow into the United States that might not have several years ago. at the end of the day. spiritually. But any industry. I’ve got a very stable family and a very stable marriage and that for me has been very good and very important. by any means. methods and philosophies that help you maintain a work/life balance and be a successful professional? Yes. I think it’s all about knowing yourself and being honest with what’s really important. and particularly financial services. to help people develop themselves and be good contributors.View from the Top: Advice from Finance Professionals First Horizon National Corporation What impact has your career had on your personal and family life? Do you have any special techniques. that wasn’t important to me and it wasn’t important to her.

CAREER LIBRARY 59 . message boards. I don’t have to do this. so take the burden off yourself and say. spiritually and physically. step back and ask yourself what is really important to you professionally.. There are certain things that just aren’t that important. First Horizon National Corporation Customized for: Will (wmz@ANDREW.EDU) Visit the Vault Finance Career Channel at www. President of Emerging Businesses.vault.” — Sarah Meyerrose. personally.CMU. the Vault Finance Job Board and more.View from the Top: Advice from Finance Professionals First Horizon National Corporation “I feel the word ‘balance’ implies that you have to give up something that’s very important to you to be able to conduct your life ..com/finance for insider firm profiles.

Houlihan Lokey Jeffrey I. where he was a Stone Scholar for three years and an editor of the Columbia Law Review. Mr. It’s very easy for people to come in and look at the facts in the way they feel most comfortable and say.EDU) What are some things you have learned on the job and not in the classroom? One of the biggest lessons is that you need a huge amount of focus and energy to bring into the “field” of the deal. Our restructuring group was very successful and I was the head of it. Werbalowsky earned his BA in economics. my Co-CEO who was in our FAS group. he was a member of Levene and Eisenberg after serving as an associate with Gibson. Werbalowsky has led many of the firm’s largest restructuring engagements in his position as co-founder and global co-director of the financial restructuring group since 1988. so it buoyed my career from the get go. from a purely operational roll to a dual role in restructuring and corporate where I am today. You have to figure out what the facts are on the ground at the company yourself—in school a lot of times you’re given these complicated problems. Before joining the firm. magna cum laude. Prior to that. based upon my perspective of this issue …. where he practiced law and specialized in cases involving bankruptcy. 60 CAREER LIBRARY © 2008 Vault. Then it got to the point in our firm where we were under-managed on the corporate level. I was at the right place at the right time. If you really don’t focus on the facts.” “Allocating Value In Canadian and American Restructuring Transactions. “Reforming Chapter 11: Building an International Restructuring Model.” “Buying and Selling the Distressed Company” and “Deleveraging the Troubled Company. and we were well situated with a cadre of good leaders in our restructuring group. Inc.” and has testified as an expert witness on a variety of restructuring and distressed security issues. everything looks like a nail. corporate reorganization and insolvency. Werbalowsky has written a number of articles including. Mr.” “Evaluating Distressed Securities. . an investment firm engaged in transactions involving bankruptcy and distressed situations. So I transitioned with Scott [Beiser]. you’ll probably smash the deal. from the University of Virginia and a JD from Columbia University. Mr. Werbalowsky—Co-Chief Executive Officer Co-CEO Jeffrey I. “Oh well. I was interested in finance and I changed to investment banking restructuring and joined Houlihan Lokey at a time when our firm was very small. He is a member of the board of directors and vice-chairman of the board of directors for Fram.” it’s the whole key issue and they got it wrong! If you have a hammer. Customized for: Will (wmz@ANDREW. Werbalowsky was CEO of Cheviot Capital Corporation.com Inc. Mr. Werbalowsky also serves as a senior managing director with Houlihan Lokey. but the facts are all there! Developing the facts accurately is the first step in creating a good plan and that’s not easy. Dunn & Crutcher.” “Advising the Distressed Company.CMU. Q&A with Jeffrey Werbalowsky What are some steps that you took to get to the position you are in now? I had a career in law.

it’s hard to determine them. corporate finance and valuation opinions. I don’t like problems. From close by what surprises you is that they’re just people making decisions. and you’d be surprised how many bad decisions people high up in the world make on a continual basis. So figuring out what the facts are is kind of a critical predicate for applying all the things we love to do. message boards. a lot of times in complicated deals you find that people. you just say.vault. and a great many people do. You’ve got to be able to listen to people all around you. Maybe not a good trait for a CEO so it’s a good thing I have a co-CEO who loves problems. CAREER LIBRARY 61 . intermediate and junior people in a team all contributing. and then communicate those decisions and the reasoning behind them in a credible manner. figure out what they know and make decisions based on that input. so it wasn’t that hard a transition.” I get a big a kick out of that. but when you get to be a CEO that stops being an effective strategy. I always was a believer in allocating and delegating responsibilities. and happy that they are a part of something that I helped build. that’s the world. You can apply them.” In some ways. all our great analytical abilities and creativity. important dual qualities are being able to listen and communicate. make sure you supervise them and give them enough input to do a good job. Some of the best CEOs relish dealing with problems. In terms of being a good executive. So people sometimes get to be CEOs by doing a great job and a lot of times they do a lot of it by themselves. I just like dealing with good things. That means that the junior people have to understand the whole view at least conceptually.CMU. What has surprised you the most about working in the finance industry? Well. to a wrong set of facts that come up to the absolute wrong answer and people in school sometimes don’t realize that figuring out the facts is just as important as applying the creativity and the analysis. some good and some bad. Customized for: Will (wmz@ANDREW. and make sure you follow up with them.EDU) Visit the Vault Finance Career Channel at www. if everybody always got the right answer then we all wouldn’t have jobs—I certainly wouldn’t. Some may call it lazy. I never did it all myself. What would you most like to change? I hate dealing with problems. Even though that is initially a little scary. What is the most rewarding aspect of your career? The most rewarding element of my career is having our firm go from being a nobody in the investment banking world—“Houlihan Who?”—to having a very successful firm recognized for our excellence in restructuring. If I recruited someone and they say to me. I think the two most important attributes. but I call it responsible delegation. “That’s life. very fallible people. are making decisions based upon incorrect information and incorrect analysis. are the ability to inspire and the ability to responsibly delegate. All those things are really important because CEOs who try to do it all themselves will find that they ultimately don’t do a good job. I am very proud and take daily joy in having lots and lots of people in our firm be very financially and professionally successful. because normally you need to do that with senior.View from the Top: Advice from Finance Professionals Houlihan Lokey It’s hard to focus on the facts.com/finance for insider firm profiles. not to my face so much anymore. you have to have great team work and people need to be energized. No problems. the Vault Finance Job Board and more. For me. That means you need to let people do the fun jobs and some of the not-fun jobs. I hate problems. Employing the proper terminology is always important. at least for me. “I’m so happy I came here” or “It’s so good to be here” or ”I’ve had so much fun and it’s all because of Houlihan Lokey. From afar it looks like geniuses are at work doing brilliant projects. That means people have to be coordinated. What personality traits or attributes do you think make for a good effective executive? For a CEO.

You need to plan ahead. you need to put your family first. notwithstanding the criticality of what you need to do for your work.” It makes me all the more sensitive to making sure that we have good mentors at our firm. My thought was that I was working hard to create financial security in the long term for my family. it really can’t. I know some people think it’s intrusive but I believe it frees me up to spend more time with my family. Be passionate about it. I had close relationships and still do with people I mentored and who are now senior officers. or mentored others? How can someone find a mentor within their company/industry? I really haven’t been mentored much in my career to my detriment. from an effort-to-benefit ratio there’s a potentially great professional satisfaction and monetary payoff. I was talking to my son the other day about how walking out with a guitar around your neck to 100. I have a big interest in writing. and spent way too much time working on the thought that I was investing my time then and the benefits would ultimately inure to me and my family in a way that made it all worthwhile.EDU) What other careers and life choices did you consider before deciding on a career in finance? If you were not in the field. My real dream career would be a rock star. At the same time. There have been years when we were building our restructuring group. putting your family first doesn’t mean you drop everything about work—you need to continually prioritize. But it’s not always possible to get there. So. when I neglected my family. We have a formal mentor program now throughout our firm. methods or philosophies that help you maintain a work/life balance and be a successful professional? Ultimately to be a good CEO and a good member of a firm you have to take your responsibilities seriously and put a huge priority on your responsibilities to the firm. made a lot of money. you have to do what you love. sit down discussion with your spouse early on as to what your collective goals are and what trade-offs you are collectively willing to make and that often does not happen.View from the Top: Advice from Finance Professionals Houlihan Lokey What impact has your career had on your personal and family life? Do you have any special techniques. Everyone in our firm all the way up to the vice president level has assigned mentors. The worst thing to do is be done with your career. But on the other hand. I don’t need to keep feeling like there’s an emergency waiting for me. I think it’s a great invention for people who want to balance life and family. because it’s hard to escape once you start down the road. If you don’t love it. after I’m done with this career. Customized for: Will (wmz@ANDREW. that’s a great correlation. . It helps! But the best of all worlds is when you’re doing something that you love and if that something is good for you and your family monetarily. I have tried to mentor other people in our firm and I certainly got a lot out of it and I sure hope they did. What advice would you give a young person considering a career in finance? I think finance is a great area. It’s one of those things you don’t realize you’re missing until you look back and see you kind of missed it. and that it’s too late to go back. Also. Today. I can track all the fires and know when I need to jump in and can just relax and it makes me feel calmer to have a BlackBerry on vacation with my family. I have a BlackBerry everywhere I go. and realized you really didn’t enjoy what you’re doing. the most important issues in life revolve around your family. Both very smart.CMU. Because I don’t have to keep checking in.000 people screaming your name would be worth more than making a lot of dollars a year. go do something else because money by itself does not buy happiness. You have to figure out earlier rather than later whether you love finance.com Inc. but you do the best job you can with that balancing at the time. Have you ever been mentored. There were two people in my career who could’ve been in a position to mentor me and they both did some positive things and were well meaning but they were both dealing with their own serious issues. 62 CAREER LIBRARY © 2008 Vault. go for it. I’ve got some books in my head that I’m going to write. capable people. but they never really got around to mentoring me in a way that I look back on and say—“Wow that was critical. I am not sure that all those trade-offs were wise looking back. So figure out early whether you really love it and if you do. But on the other hand. I’m a massive believer in technology. what would your dream career be now? I was a lawyer initially and I thought about doing other things in business. So it’s important in your career to have a real.

People will make fortunes. Customized for: Will (wmz@ANDREW. message boards. A big restructuring wave is now lapping at our shores.CMU.View from the Top: Advice from Finance Professionals Houlihan Lokey Any predictions about the future of the industry? Things will go up.vault.com/finance for insider firm profiles. the Vault Finance Job Board and more. things will go down.EDU) Visit the Vault Finance Career Channel at www. CAREER LIBRARY 63 . There will be a lot of failure and a lot of opportunity in the near future. people will be wiped out.

Schlossberg received his BS in finance and international business from the University of Delaware and an MBA from Northwestern University’s Kellogg School. He has served in multiple roles within Invesco’s businesses including head of business strategy for the North American Institutional division from 2003 to 2005 and manager of product development for the company’s Retirement division from 2002 to 2003.S. large-cap value equity team. Schlossberg served at Citigroup Asset Management and its predecessors from 1996 to 2000 as an equity research analyst on the U.S. Schlossberg most recently served as head of global strategic planning and corporate development for Invesco. 64 CAREER LIBRARY © 2008 Vault. Most of our time is spent trying to figure out how to help people live better in retirement with their investments. effective executive? Surrounding yourself with good people. Mr. Customized for: Will (wmz@ANDREW. Q&A with Andrew Schlossberg What are some steps that you took to get to the position that you are in now? For me. it is actually having had experience on the investment side and the product side of our business and having had the benefit of doing that in multiple places.com Inc. Mr. In a people business like asset management. finding the right people and keeping them challenged and motivated is the most important thing.CMU. where he focused on business strategy and mergers and acquisitions. prior to joining Invesco. especially in the financial services industry where there are a lot of smart people with a lot of good ideas.EDU) What personality traits or attributes do you think make for a good. . it was having a broad spectrum of experiences. U. Andrew Schlossberg—Chief Marketing Officer. and talking less sometimes is better. Mr. but you definitely have to pick up. Retail & Head of North American Retail Strategy Chief Marketing Officer Andrew Schlossberg joined Invesco Ltd.Invesco Ltd. What are some things that you learned on the job and not necessarily in the classroom? Being a good listener is probably the most important thing that they don’t teach you in school. For a job like mine. What do you think is the most rewarding aspect of your career? That the work I do is relevant to so many different people. It’s a topic I can talk about with anybody and they can relate to it. in 2002. that’s both global and spans across a variety of different disciplines.

I think it’s been a challenge. try to develop personal relationships. How can someone find a mentor within their company/industry? Customized for: Will (wmz@ANDREW. Do you have any special techniques and philosophies that help you maintain a work/life balance? No—that is something I need to improve. and pick their brain and have lunch with them routinely. CAREER LIBRARY 65 . make sure you actually study some things other than finance. even if you don’t get the opportunity to work with them day to day. What impact has your career had on your personal and family life? I’ve had an opportunity to live in a number of different places. What advice would you give a young person considering a career in finance? If you’re still in school. or come to them with a complicated question and use that to develop a relationship. it’s the softer skills that will be more relevant as you advance in your career.View from the Top: Advice from Finance Professionals Invesco Ltd. but I believe it’s been positive. anything to forge a relationship. accounting. Rather try to help share your experiences with them so that they can learn from them while using them to tailor how they want to be as a professional. So find somebody at your job or in school. rather than something that’s forced. Have you ever been mentored or mentored others? Yes. not to let it totally absorb you. I didn’t know it was called financial services. but so they understand and appreciate what you’re going through is helpful. In terms of mentoring others. but I always liked understanding how it all worked and how money moved around. If you had a choice. At first it won’t feel like you are learning the right information to really understand. and those sorts of things. I think informal mentoring is better. etc. Whether its understanding how marketing works. but over time you’ll tend to use it more than you think. Truthfully. Find opportunities to demonstrate that you actually are a high achiever. because that’s actually not helpful for the other person. or is into the same sports team that you’re into. make sure you branch out and expand your learning opportunities.CMU. financial analysis. What has surprised you the most about working in the finance industry? How challenging it is. because it’s always changing and that means there is always something new all the time. don’t always try to have somebody replicate who you are. and that’s been eye-opening and very rewarding. the Vault Finance Job Board and more. what would you most like to change? Probably making sure that I maintain a balanced life while making sure I take advantage of opportunities that have to do with things outside of my normal workday. Even if your company has a formal process. Visit the Vault Finance Career Channel at www.vault. because they’re much stronger than arranged business relationships. message boards. What other careers and life choices did you consider before deciding on finance? I’ve always wanted to do something in financial services. You always have to be constantly learning and improving. or understanding organizational behavior or business strategy. Find somebody at your company who went to the same school that you went to.EDU) There are a number of ways to do that. When you work at a global company you continue to have those kinds of opportunities. sharing things about work with your family is actually a good thing. As meaningful as all the academics and technical skills..com/finance for insider firm profiles. Interestingly. I’m not a big believer in formal mentoring. so it just became more natural for me.

because it’s increasingly going to be just part of a whole.View from the Top: Advice from Finance Professionals Invesco Ltd. I actually think that it’d just be interesting to listen to people’s problems and try to solve them. so don’t focus exclusively on your home country.EDU) 66 CAREER LIBRARY © 2008 Vault. wherever that is. Any predictions about the future of the industry? Things are becoming more and more global every day. .com Inc. What would your dream career be? Psychologist.CMU. Customized for: Will (wmz@ANDREW. I just always thought that’d be a fascinating career.

vault. At first it won’t feel like the right information to really understand.View from the Top: Advice from Finance Professionals Invesco Ltd.” — Andrew Schlossberg. Chief Marketing Officer. Customized for: Will (wmz@ANDREW. the Vault Finance Job Board and more. U. CAREER LIBRARY 67 .EDU) Visit the Vault Finance Career Channel at www.com/finance for insider firm profiles. but over time you’ll tend to use it more than you think. Retail & Head of North American Retail Strategy. Invesco Ltd. message boards.CMU. make sure you branch out in school.S. “Whether its understanding how marketing works or organizational behavior or business strategy.

Building good mentors. is a member of the Colorado Society of CPAs. University Relations and Recruiting National Managing Partner Manny Fernandez is responsible for KPMG’s recruiting strategy and execution. Fernandez received his BS in accounting from Fairleigh Dickinson University. which was a tremendous catalyst for the subsequent 15 years. AICPA. Q&A with Manny Fernandez What are some steps that you took to get to the position that you are in now? As you progress through your career it’s important to build good networks. We’ve found that mentoring is highly sought by our people and is really a key to successful career development. In fact. which primarily come from experience. good networks both with peers and with the people you report to and then taking advantage of good opportunities as they come along helps to enhance and build your career.com Inc. When I speak with individuals outside KPMG. . Have you ever been mentored. depending on the corporate culture and programs in place where I’ve been. we have formal mentoring programs available to all our employees. He previously served as partner in charge of KPMG’s Audit & Risk Advisory practice for Colorado. He currently serves as the trustee of the KPMG Foundation. Customized for: Will (wmz@ANDREW. 68 CAREER LIBRARY © 2008 Vault. both of which are critical. Mr.500 mentoring relationships involving more than 15. client conflict resolution and other types of interpersonal development skills.CMU. Mr. and the PhD Project. I strongly encourage that mentoring relationships be pursued— whether through formal processes or informal relationships. Working outside the classroom is where you find skill sets such as working in teams.EDU) What are some things you learned on the job and not in the classroom? I view the classroom as the place to build your technical knowledge in finance or accounting. Fernandez has extensive experience with large national and international companies. He is a member of the firm’s Operations Committee and the co-chair of the firm’s national Hispanic/Latino Network. That’s really the major difference between real live action versus just reading the playbook. and is a member of the Mile High United Way Alexis de Tocqueville Society.KPMG LLP Manny Fernandez—National Managing Partner. including faculty relations. have mentors and take advantage of opportunities as they come along.000 people participating through internet-based tools where you can sync up with your mentors based on particular needs and preferences. He is also a member of the Chairman’s 25 leadership program. there are more than 9. I did a three-year international assignment in Mexico City around the ninth year of my career. Today at KPMG. or mentored others? How can someone find a mentor within their company/industry? Over my career I’ve had informal mentors and formal mentors.

compensation and responsibilities expected at each stage of an individual’s development. What is the most rewarding aspect of your career? What would you most like to change? I think the most rewarding part of my career is having the opportunity to experience a variety of areas within public accounting. I’ve been married for almost 15 years and I’ve got two children. so you can formulate your position based on sound knowledge and information. Whether it’s in audit. I’ve worked in four different offices and had eight different roles within KPMG over my career. CAREER LIBRARY 69 . which five to 10 years ago wasn’t the first choice of finance or business school majors. message boards. We’ve recently opened the site to the public to provide students and others considering a career in finance with a realistic view of potential career paths—along with the necessary skills. be effective in managing your personal life. We’ve been offering internships for more than 30 years. So one piece of advice I would give a young college student is to make sure you explore various companies and firms.com/finance for insider firm profiles. exciting place to work with great opportunities to work globally and with a variety of clients and industries. I think communication and interpersonal skills with a broad industry understanding are key components of successful executives. In recent years the importance of public accounting and finance to the capital markets has come to the forefront. very vibrant. because I’ll put my calendar out a month or two or even six months but I’ll know when the kids’ games are. I’ll know when I have personal commitments with my family.asp). So it’s a very fast moving.kpmgcareers. I would also look at the different opportunities within finance and accounting.EDU) What other careers and life choices did you consider before deciding on a career in accounting? If you were not in the field. Also. Planning ahead is a critical success factor for me. At KPMG.com/eca/index. today there are more options than ever to find a rewarding career. good communication skills are crucial.View from the Top: Advice from Finance Professionals KPMG LLP What advice would you give a young person considering a career in finance? I had an internship with KPMG. so I have been doing it for a fair amount of time. and take advantage of internships during your college career as possible. methods or philosophies that help you maintain a worklife balance and be a successful professional? In order to be successful in any career I think you have to make certain commitments and sacrifices. It’s a matter of blocking your calendar for those specific personal times versus work commitment. 75 to 85 percent of our professional employees are under the age of 30. is to log on to KPMG’s career architecture web site (www. What has surprised you the most about working in the finance industry? I think the biggest surprise to me is how the industry has evolved. What impact has your career had on your personal and family life? Do you have any special techniques. the Vault Finance Job Board and more. What personality traits or attributes do you think make for a good. what would your dream career be now? Starting pitcher for the Mets or the Rockies would be a good choice! Visit the Vault Finance Career Channel at www. but at the same time. tax or advisory. especially in public accounting.CMU. I’ve really enjoyed the people interaction. One way to get an idea of what a career at a Big Four firm is like. effective executive? I think it’s being able to have a very broad understanding of business and the environment you’re working in whether it’s specific to a company or an industry. Customized for: Will (wmz@ANDREW. which is great to see. whether articulating issues succinctly or being a good listener and understanding the positions of others.vault.

View from the Top: Advice from Finance Professionals KPMG LLP

I considered other career tracks, such as architecture and engineering. I loved history when I was in high school, but my choice was between finance and accounting. My dad was actually an accountant as well, so I kind of fell into it a little bit in the preliminary classes I had in high school. Choosing accounting as a major after my first year of college was a natural fit and very attractive to me.

You were actually born in Cuba, correct?
Yes, I was born in Cuba and lived there until I was eight-and-a-half years old, so I spoke Spanish before I ever spoke English.

It seems like you’re very involved in giving back to your community. How are you involved in your Latino network group?
I’m on KPMG’s National Diversity Advisory Board and I co-chair, as part of that, the Hispanic-Latino network with another partner out of San Francisco. We’re very much engaged as a firm in making KPMG a more inclusive and diverse place, and our goals are to attract, retain, develop and promote more Hispanic and Latino professionals. It’s really working to increase the pool of talent coming into KPMG, and then finding ways to develop and mentor them so they stay longer and hopefully develop skills that will improve their careers.

Any predictions about the future of the industry?
There are so many examples of CFOs and CEOs across corporate America who started their careers in accounting. The profession is an ideal place to launch a career and lends itself very well to other career tracks in finance. At KPMG, you learn not only about the technical side of accounting, but also an understanding of business as a whole. You learn about strategy, goals of organizations and how to be an effective leader. Now and in the future, it will be very important for accountants to develop strong communication skills, because the profession now dictates that people often work in large teams and you have to be able to communicate with your clients.

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View from the Top: Advice from Finance Professionals KPMG LLP

“There are so many examples of CFOs and CEOs across corporate America who started their careers in accounting. The profession is an ideal place to launch a career and lends itself very well to other career tracks in finance.”
— Manny Fernandez, KPMG LLP’s National Managing Partner, University Relations and Recruiting

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Visit the Vault Finance Career Channel at www.vault.com/finance for insider firm profiles, message boards, the Vault Finance Job Board and more.

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LarsonAllen LLP
Gordy A. Viere—Chief Executive Officer
CEO Gordy A. Viere has served in his current capacity with LarsonAllen LLP since 1989. Mr. Viere has full responsibility for leadership and management of the firm, including the development of its strategic direction. Mr. Viere is a member of the American Institute of Certified Public Accountants (AICPA), and currently serves as chair of the strategic planning committee, as well as having served on both its board of directors and council in prior years. He is a board member of Accountants’ Liability Assurance Company, Ltd. (ALAC) incorporated in Bermuda to offer professional liability insurance to its members and is a member of the World Presidents’ Organization (WPO) and currently serves as a board member and education chair of its Twin Cities chapter. Mr. Viere also serves on the board of directors of Junior Achievement of the Upper Midwest, as an advisory board member for various companies, and has served on many nonprofit and university boards and committees. Mr. Viere considers his most satisfying experiences to be those connected with helping children of troubled families. He and his wife, Diane, have had over 20 foster children live with them over the years, and have been involved with organizations committed to matching adoptive parents with children in situations where parental rights have been terminated.

Q&A with Gordy Viere
What are some steps you took to get in the position that you are in now?
When I started with LarsonAllen, right out of school, I didn’t have a goal to become CEO of the firm. I just did what I was taught from very early on, which was do the very best I could in everything I did, and most importantly treat clients and coworkers well. It’s like we are taught in kindergarten: treat people the way you’d want to be treated. So when the opportunity arose and the firm was looking for someone to take the position, that helped them to look in my direction.

What are some things that you learned on the job and not in the classroom?
The most significant thing I learned on the job is leadership and doing what is right for those around you even though it might be difficult for you to do so at times. I also learned that people really want to be part of something special; almost all people want to do a good job. If they don’t, sometimes it’s fear, or lack of confidence, so they need encouragement, and I think one of the things we as a society forget is that we all need accountability. Someone to come up and say “how are you doing?” and “why do you seem to be struggling in this area?” People want to be part of something special and will do a phenomenal job if you are willing to encourage them, empower them to use their own leadership skills and then hold them accountable to do what they said they would do.

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look for input from anyone and everyone who’s willing to give it and be willing to make a decision and act upon it. I’ll come back a day or two or a week later. who are very concerned and capable in working with their client base. Watching people get an opportunity.View from the Top: Advice from Finance Professionals LarsonAllen LLP What is the most rewarding aspect of your career? No question the most rewarding aspect is watching young people develop into mature professionals. not only in what they’ve accomplished in their business career. including CEOs. In other words. put the people around you and the organization ahead of your own agenda. their sense of fun. We work very hard as a family so that no single element of our life (like work) becomes more important than our family life. Another attribute is that to advance your personal agenda. It allows you to see the many different ways that businesses are successful or are not successful. things go a whole lot better at the workplace.” I am very much for an organization having a real open-door policy. you ought to seek it out.vault. take the information from every aspect. What personality attributes or traits do you think make for a good. It couldn’t be further from the truth.com/finance for insider firm profiles. What advice would you give a young person considering a career in accounting? If you’re going to go in any sort of business career. their personality. I know that if I am disciplined enough to take some time off and spend it with my family. Have you ever been mentored or mentored others? Customized for: Will (wmz@ANDREW. What impact has your career had on your personal and family life? Do you have any techniques or philosophies that help you maintain the work/life balance? I think my career has had a positive influence on my family. take advantage of the opportunity. If I feel that I’m under more stress than normal or I feel overwhelmed. the Vault Finance Job Board and more. effective executive? I think good executives need to be able to make decisions. Visit the Vault Finance Career Channel at www. The accounting experience can only be an asset. So when people talk to me and say.CMU. caring people. And remember that the employees of your organization are people like you and me. I’ve always recognized that when things are going well with my family. Most people in the accounting profession are very outgoing. their sense of satisfaction) those are the people I would seek out and ask how they were able to accomplish so much and yet have such a great attitude about it. CAREER LIBRARY 73 . where should I start?” I encourage people to start out in accounting because you have so many opportunities to move to when you start there. You get the opportunity to work with multiple businesses and all types of management teams. a whole lot better prepared to deal with those stressful issues. message boards. I’m not a big fan of programmed mentorships where the company has a mentorship program and says “here’s your mentor” or “here are three people you can pick from. CFOs and HR and marketing professionals. “I want to go into a business career. and the joy that they receive in getting that opportunity gives me the most satisfaction because I’m part of an organization that has provided that path. but their attitude about it. What has surprised you the most about working in the accounting industry? It’s the stereotype that accounting professionals are these backroom types of people. I’ve been fortunate to have a number of very good mentors over the years although they have not been through a formal program The most effective mentors I’ve had have been where I’ve looked at different people and saw how successful they were (and when I say successful. accounting is one of the best places to start in terms of giving you a breadth of experience you really can’t get anywhere else.EDU) Yes. When you look around and you see someone that you think would be great for you. We make it a high priority to make sure that we spend the appropriate amount of time together. their sense of enjoyment.

Any predictions about the future of the industry? The accounting industry today has more opportunities for people than I’ve seen in the 30 years I’ve been in this business. . There is much more change and complexity than ever before and when there is a lot of complexity and change. What would your dream career be? A high school teacher. A large part of this was because of the culture in our firm where we allow people to change careers and take a different approach to their career or take a different direction. the firm was always willing to let me do it. Customized for: Will (wmz@ANDREW. So when I look at the accounting industry today and look at the next 10 to 20 years.EDU) 74 CAREER LIBRARY © 2008 Vault. I’m very upbeat about our industry.com Inc. I think there’s more opportunity both from a job satisfaction and a financial standpoint than there’s ever been. I realized it was actually really fun and exciting.CMU. those that look for it have more opportunity than they ever had. If you don’t find that inside your organization look outside of it.View from the Top: Advice from Finance Professionals LarsonAllen LLP How can someone find a mentor within their company/industry? Seek out people with similar careers to yours. I’ve always found that when I was ready to move or take on something more interesting or challenging or different.” an exciting job. What other careers and life choices did you consider before deciding on a career in accounting? I really didn’t entertain any other choices once I became an accounting major. but I was convinced that I would only be in there two or three years and that I would use that experience to go get a “real job. preferably a person in your own organization. After being in accounting for two or three years. So I never seriously considered a career outside the accounting industry. In our business we get to see so many other businesses in our day-to-day work so that there are often people you can seek outside your firm or even your industry for mentorship.

vault.EDU) Visit the Vault Finance Career Channel at www. message boards.CMU. CEO.com/finance for insider firm profiles. CAREER LIBRARY 75 . LarsonAllen LLP Customized for: Will (wmz@ANDREW.” — Gordy Viere.View from the Top: Advice from Finance Professionals LarsonAllen LLP “To advance your personal agenda put the people around you and the organization ahead of your own agenda. the Vault Finance Job Board and more.

to caddying. At U.CMU. specializing in client acquisition and relationship management. Basically it was a maturing exercise at the end of my teen years.S. whether it was at the stable or the construction job or whatever. working was always expected of us. president of Black River Media Publishing Company and as an associate in the corporate department of the law firm of Lowenstein. I got thoughtful answers but in the end what really mattered was that I had to work hard and do my job right for them to respect me enough to pay attention to me. a family business. culminating as regional head of the private bank’s New Jersey group. Q&A with Harry O’Mealia What are some steps you took to get in the position are you are in now? I grew up in a family business environment. Previously. Mr. Mr. I always had a job of some sort. O’Mealia currently serves on the Independent College Fund of Maryland. When I began to look at colleges.EDU) 76 CAREER LIBRARY © 2008 Vault. He has also served as president of O’Mealia Outdoor Advertising. tax. I always asked my bosses lots of questions about why we did this or that. because the world wasn’t going to recognize my brilliance. From mucking out stalls at a horse farm. Early on in high school I wasn’t a great student. Those jobs were where I first learned about hard work and how to deal with people. Trust’s operations in New Jersey. N. .S. O’Mealia spent 11 years in JPMorgan Company’s Private Client Group. Mr. he has oversight responsibility for approximately $3 billion of private client and institutional firm assets and all aspects of U.com Inc. The fact that I was a hard worker gave me the ability to ask questions and get interesting answers. So I had a job from a young age in a variety of fields.S. Sandler in Roseland. compliance and private banking. Most bosses liked my curiosity and were willing to give me their thoughts. Legg Mason Investment Counsel President & CEO Harry O’Mealia joined Legg Mason Investment Counsel in 2005. Harry O’Mealia—President & Chief Executive Officer. Baltimore Urban Debate League and the Maryland Academy of Sciences boards and is a member of the New Jersey Advisory Council for The Trust for Public Land. Mr.J. to construction to doing a stint in my father’s business one summer and bartending. I began to take my school work more seriously. including investments. Over the course of growing up. My father ran a small business as had both of my grandfathers So I come from an entrepreneurial and business-oriented family background. Customized for: Will (wmz@ANDREW. he was managing director of Tiedemann Trust Company. The schools I wanted to apply to had tough standards that I needed to meet. It was the first time I was faced with not being able to talk my way through a problem. I either had the credentials to get in or I didn’t. I was always interested in what made business tick. Inc. If I asked the questions in the right way.Legg Mason. Prior to joining Tiedemann. Trust Company of New Jersey. O’Mealia served as president and CEO of U. I got focused on a goal. a JD from Boston College Law School and an MBA in finance from Columbia University. trusts and estates. I realized that I really had to apply myself more. O’Mealia received his BA in English and history from the University of Pennsylvania. Trust.

Circumstances change. You have to have goals in mind. To be an effective executive you have to have a general and realistic plan as to how you’re going to get where you want to get. learn from him and then try to apply what I’ve learned in my own way. history or literature. What sort of personality traits or attributes do you think make for a good effective executive? The most important thing is to understand who you are.EDU) There are people who don’t want to have to deal with the sort of complexities of running a group. you have to have a plan of how you’re going to get there. With my background. Results matter. Sometimes they are more valuable than the executive or boss. People respect clarity. That’s what I call managing “the seams between disciplines. what they’re trying to accomplish and how you work with them. As opposed to a person who drives decisions primarily from his or her own worldview. There are few set time frames and no set syllabus.” It’s really the arts as opposed to the science of managing. He has more experience than I do. and you do your reading and show what you learned at the end of the term. I took most of my courses in the liberal arts program and in the end was an English and history major. you have your course load. I’m a different person. psychology. Inc.View from the Top: Advice from Finance Professionals Legg Mason. a lot of what you have to do is motivate people or work with other people. I wouldn’t be good in some things. message boards. you need to always be willing to accept the fact that you may need to take a fresh look. CAREER LIBRARY 77 . but I try to do it in the context of a lot of inputs. He is a great manager and leader. Make it clear to those you work with how you will deal with issues. a curriculum.CMU. I am happy that I took so many courses in so many disciplines at that point. but I’m very good at others. Foreign languages and music expose you to other cultures. I took a lot of different courses. what your style is and then put yourself in the right spot for your particular style. You also have to be able to maintain a certain amount of flexibility. I went to law school and business school after college where I learned more specific skills so I am lucky that I got a broad education first and then specialized later on. the Vault Finance Job Board and more. Each of them was important in its own way. English. In the business world I don’t think people are as impressed with how smart you are and what you’ve learned as they are with what you can do and how you do it. for example. Then I make a decision at the end of the day. I could say the same thing about the chairman of my company. understanding what motivates them. try to learn from him and then apply it to my own style of managing. It is very different from an academic setting where you have a teacher. I also took business courses in the business school and a few in the sciences. I could go on and on. you have to understand the critical elements for success. I think they have helped me understand issues from a lot of different perspectives in a way that I would not have had I focused on any one discipline. It’s really important to understand what motivates you. I like consensus. because you’ve done some things vicariously. They’re very good at getting things done in their specific disciplines and that’s a critical part of business. That being said. what their perspective is. it wouldn’t work. I manage differently. Chip Mason. I watch him. Having to work within a world of increasing complexity and accelerating speed of change has been a great challenge. But I respect him as an executive. to be the boss you have to understand your business well. Whether you’re taking art. If I tried to be Jack Welch. what you learn in those fields are going to be very helpful to you later on. I counsel younger people to expose themselves to a lot of other things. I tend to be more collegial. What are some things you feel you have learned on the job and not in the classroom? It’s about understanding people. I’m more of an integrative person. Visit the Vault Finance Career Channel at www. Understanding the ability to work with imperfect information is one thing I have learned on the job. However. seeing things from other perspectives. Customized for: Will (wmz@ANDREW. Have certain principles and stand by them. When I went to college.com/finance for insider firm profiles. At the end of the day if you see yourself in a leadership position. a lot of other people. Science and math help you analyze problems and see processes better. and you have to understand how each of the specific elements should work together. You have to understand what your particularly strong traits or best attributes are.vault. That’s where the liberal arts are very helpful. I continued to work hard.

The world is opening up. bringing their unique contributions. force yourself to meet lots of people. they’re all important. what would you most like to change? I would expand time horizons a little bit. But you have to take those opportunities to go back. The world is too complex—so many inputs. but real success is being able to develop a team of people that is high quality intellect. Most progress is made through groups of people. The other is to gain specific technical knowledge. whether they’re clients or co-workers. You have to understand there are going to be set backs. teams of people. read broadly. A career is a marathon not a sprint and so is building a business. Financial success seems to follow that kind of success. What is the most rewarding aspect of your career? The most rewarding has been the successes I’ve achieved as a team and the fact that we’ve been able to work with wonderful people.EDU) Also. you need to have a certain amount of humility. Those all lead to short cuts. bringing those to the leader who is someone who can integrate those things well and get the pieces to work well together. integrity and a group that really executes our mission exceptionally well. and there’s no doubt that the base of it is quantitative but the fact of the matter is that while the basics are critical. get rich quickly.View from the Top: Advice from Finance Professionals Legg Mason. Finally. Our world is overcome with short term-ism. You will probably fail in some way at some point or points along the way. basic finance. there’s a proliferation of products and of complexity in the market. So at some point during your career whether you do it through formal education or on the job with a great mentor. good people. Inc. But we still need common sense. Don’t believe it when someone tells you that the numbers don’t lie. So. We’re much more global. their unique perspectives. If you had a choice. or complex adaptive systems through studying biology. They’re looking to get out of school and go run the business. You have to be able to block and tackle. telling a story. “we’ve had three bad quarters. basic economics. what I would most like to change. 78 CAREER LIBRARY © 2008 Vault. . When you think of finance. you think of it as a quantitative field. If you are looking to build something that’s sustainable long term. That’s one of the things I’d recommend for anybody—work with good people.” People as they build careers tend to be very impatient. figure out what went wrong and build on those weaknesses. energy. I think public companies are under quarterly earnings pressure and analysts are saying. but you absolutely need to know how the numbers work. so many seemingly contradictory elements for any one person to have all of the answers. once you understand the basics. when are you going to dump that business. people who think differently than you do or who have had different experiences than you have had. An effective executive is more like an orchestra conductor than somebody who’s showing up with the Ten Commandments. The biggest concern I have in the world today. things are moving much more quickly. you have to go about it thoughtfully and realize that it is not always a straight line to the top.com Inc.CMU. refamiliarize yourself with who you are and what you have set out to accomplish. there are going to be periods when you wonder whether you are on the right track. You will come to understand that all things have an impact on finance. Of course there are measures of financial success. I’m telling you that they can be made to squeal by whomever put them together. The quality of people that I’ve spent time with. you have to work from the bottom up. working together. manage per quarter. I think that everybody is trying to compress things too much. What advice would you give a young person considering a career in finance? One is to have as broad a perspective as you can. is the race to short-termism. understand the world. What has surprised you the most about working in the finance industry? Its multidimensionality. there is math involved. expose yourself to smart people. you have to understand basic accounting. you’re working with people from other disciplines and suddenly those numbers almost start speaking to you. you have to have a strong grounding in the fundamentals. You may understand people better from reading Tolstoy. be successful quickly. as opposed to just being facts. Customized for: Will (wmz@ANDREW. Whether it is early career success or short term financial results. and being able to achieve success with them has been exceptionally rewarding. You cannot fake it in this business and for my love of literature.

have four kids and I think that whether it’s your family or your other interests. How can someone find a mentor within their company/industry? I think people are very flattered to be asked so don’t be shy is my first word of advice. What impact has your career had on your personal and family life? Do you have any special techniques. but would not reach the goals I was setting for myself. not having liked what I was told. which forces me to be disciplined about time. I’m married. methods and philosophies that help you maintain a work/life balance and be a successful professional? I’ve been lucky in terms of my career. This takes the edge off.View from the Top: Advice from Finance Professionals Legg Mason. I first ignored him for a couple of months. so I have had to force myself to carve out time for other things that are important. A thoughtful letter will go a long way. It’s important that they see me doing everything I can to balance things and that if push came to shove they would come first. Most executives recognize that they haven’t gotten to where they have gotten alone. I work very hard in challenging environments. Sometimes it’s very random.EDU) Visit the Vault Finance Career Channel at www. My job has certainly had an impact on my family. but my kids and my wife appreciate the fact that I really do try.e. By that I mean things that broaden you. I spend time with each of them individually. something other than your business. I constantly seek out folks who I think are successful or people who I admire but I haven’t had a formal mentor beyond my parents. sometimes it gives a mental break. chances are they will give you more time and thought than they say they will. My wife is extremely organized and disciplined so she tends to keep things in line. He felt that I didn’t have strong enough basic skills in finance and business to excel in the particular area of Wall Street that I wanted to pursue. (These are called informal interviews—i. He was in investment banking and he was the person who turned me directionally toward what I would be good at. Customized for: Will (wmz@ANDREW. the Vault Finance Job Board and more. You never know who’s going to be the one who’s going to help you. I see me mentoring others in the same way. I travel with my wife and my kids a little bit. Have you ever been mentored. force you to think of somebody else other than yourself. keeping his advice in mind.com/finance for insider firm profiles. Finally—and this is important—be sure to thank people for their time. I’m sure I also give them plenty to leave behind. and kept searching around on Wall Street. He said that I’d get a job. He encouraged me to go to business school. You tend to get wrapped up in your job if you enjoy it. I did and that turned out to be the critical turning point for me.vault. I decided at the end of two months that I should really go back to business school. be respectful of the mentor’s time. I talked to a lot of different people and after not really finding anything that was right for me. Be thoughtful about it. There have been times when I couldn’t make it to events or I have been away from home a lot. or mentored others? I’ve had lots of role models and a lot of people whom I have taken advice from. It isn’t always easy. I consider them more important than my job but they recognize that my job is important too. it’s important that you have outlets. You talk to a number of different people and somebody says something and all of a sudden a light bulb goes on in your head or hers and it’s a matter of perfect timing.CMU. The second is to have an idea of what you want to ask. it’s provided a good financial basis for my family. I just went in to talk generally about what I might want to do. CAREER LIBRARY 79 . We have a shore house where I spend decent chunks of time during the year and I have tried to keep weekends as sacrosanct as I could over the course of the last 35 years or so to be with my family. people who I’ve sought out in my career. message boards. looking for any advice he might want to share. and they’re very willing to sit back and talk to someone who’s interesting in learning from them. you ask the person to just talk to you about careers in the industry. People talk to me and take away what they think I’m good at. it is not a formal interview and neither side has anything to really lose). my frustrations about not finding the right job. I’ve met folks who proudly say that they haven’t taken a vacation in 20 years and I don’t think that’s healthy. I met with a guy in New York who thought highly of my parents. Inc. When I was thinking of moving over to the business side.

Customized for: Will (wmz@ANDREW. there are more products and there’s more of everything. Being Tiger Woods’ best friend would cover a lot of bases. Any predictions about the future of the industry? It’s going to continue to be more global than it’s been. I did well in each one and I liked each one. what would your dream career be now? I considered teaching when I was in school. They go to nice places and make a good living out there.com Inc. there’s more data. What other careers and life choices did you consider before deciding on a career in finance? If you were not in the field. so those are out! Golf on the PGA tour would be nice. I love to play golf and I love to travel. The United States will be the most important market for some time longer. thoughtful. well-balanced people with creative minds. I was asked whether I wanted to go into postgraduate studies in each and I thought about it. I was in a relatively rigorous academic program in college. There will be a continuing proliferation of products and more complexity but at the end of the day. My dad got very ill so I had to stop and go home and get into the family business.CMU.EDU) 80 CAREER LIBRARY © 2008 Vault. but on a relative basis we are growing less important. even though there’s more noise. There continues to be a need for smart. We need to attract folks who want to make this a professional career.View from the Top: Advice from Finance Professionals Legg Mason. common sense and judgment to execute. are looking at it long term and are looking at building our industry by creating more value for our clients than we extract for ourselves. I was a dual major. Our industry will be more diverse than it’s ever been as the talent pool for employees expands. Our industry is limited by the fact that we continue to attract bright people who are more focused on the business of finance than the profession. . Inc. it really comes down to the fact that we are solely in need of people with good skills. but life took care of that for me. In terms of a dream career. I’d like to play centerfield for the Yankees or defense in the NHL but I don’t have the skills and am now too old.

I think that everybody is trying to compress things too much. President & CEO of Legg Mason Investment Counsel. CAREER LIBRARY 81 . Inc. the Vault Finance Job Board and more. “Our world is overcome with short termism. whether it is early career success.View from the Top: Advice from Finance Professionals Legg Mason.” — Harry O’Mealia.com/finance for insider firm profiles. Customized for: Will (wmz@ANDREW.EDU) Visit the Vault Finance Career Channel at www. Legg Mason. message boards.vault. Inc.CMU. instant gratification or shortterm financial results.

his achievements were recognized by Long Island Business News which identified him as one of the “Top Five to Watch in Commercial Real Estate”. O’Sullivan joined the firm in 1996 as a senior accountant initially serving in the firm’s audit department and subsequently the tax department. You never know what to expect when you sit at your desk each day. paid attention to detail but tried not to get stuck in the small stuff. Winer & Evens LLP Scott O’Sullivan—Tax Partner Tax Partner Scott O’Sullivan has over 15 years of experience. continued to learn through education and reading. . In 2005. Also. Mr. Q&A with Scott O’Sullivan What are some steps that you took to get to the position that you are in now? I worked hard. At Margolin.com Inc.CMU. where he is heavily involved in tax planning and deal structuring. What personality traits or attributes do you think make for a good. O’Sullivan received his BS in accountancy from Villanova University and an MS in taxation from Hofstra University. nursing homeowners and operators. What is the most rewarding aspect of your career? What would you most like to change? Customized for: Will (wmz@ANDREW.EDU) The most rewarding aspect of my career is that the tax law and its application are challenging and each day is different from the last. I learned real life tax issues and problems and how to deal with them. Winer & Evens LLP. property managers. and other transactions on behalf of prominent real estate developers and investors. What are some things that you learned on the job and not in the classroom? On the job. cost segregation studies.” Mr. He was also named one of Real Estate Weekly’s “Rising Stars. and other diverse businesses. effective executive? I believe you have to treat each and every employee with respect and to lead by example. It is a lot different getting a wrong answer on an exam than giving a wrong answer to a client. he has successfully completed various real estate finance and investment courses at New York University’s School of Continuing & Professional Studies’ Real Estate Institute. 82 CAREER LIBRARY © 2008 Vault. including 1031 exchanges. I constantly applied analytical skills and maintained a healthy work/life balance. O’Sullivan serves in the real estate practice group. O’Sullivan is a member of the American Institute of Certified Public Accountants and the Long Island Real Estate Group. Mr. Additionally.Margolin. Mr.

Customized for: Will (wmz@ANDREW. What other careers and life choices did you consider before deciding on a career in finance? If you were not in the field. I have been blessed with formal as well as informal mentors that have taken an interest in my career. At our firm. I have never felt bored or unchallenged in my profession. you have many clients with different personalities. Any predictions about the future of the industry? The industry is going through an interesting time. Each day brings its own challenges and stresses but it is rewarding. we have a mentoring program whereby employees can review several biographies and can speak to potential mentors before a mentor is chosen. Long Island is experiencing an exodus of younger professionals to different areas (i. needs and issues. what would your dream career be now? My father is a CPA specializing in taxes and I pretty much knew at an early age that I wanted to do the same thing. etc. They have given me great advice and have also focused on areas that needed change. What advice would you give a young person considering a career in finance? I would definitely recommend a career in public accounting as a tax accountant. or mentored others? How can someone find a mentor within their company/industry? Mentoring is very important. it is easier said than done at times. It is exciting and ever evolving as the tax law changes both at a federal and state level. I have the ability to remotely access my computer from home to catch up.e. message boards.View from the Top: Advice from Finance Professionals Margolin.EDU) Visit the Vault Finance Career Channel at www. North Carolina) due to the high costs of living on Long Island. methods and philosophies that help you maintain a work/life balance and be a successful professional? In an age of instant communication. However. I have three young sons and I keep hearing from others that I must enjoy the moment as the toddler years go by quickly. It has been very difficult to find and retain quality candidates. Have you ever been mentored. I don’t ever want to regret not spending more time with my wife and kids. the Vault Finance Job Board and more. my dream job would be the general manager of the Boston Red Sox. The demand for quality accountants is increasing but the supply is decreasing. However. CAREER LIBRARY 83 .. If I need to leave work early for any reason. it is a challenge to maintain a healthy work/life balance.com/finance for insider firm profiles. What has surprised you the most about working in the finance industry? In public accounting.vault. Winer & Evens LLP What impact has your career had on your personal and family life? Do you have any special techniques.CMU.

Scudder is a certified public accountant and holds a public accounting license in Illinois. As far as the traditional hierarchy goes. office and has served clients in a variety of industries. Mr. Mr. operates in an alternative practice structure with RSM McGladrey.com Inc. In 2005.McGladrey & Pullen. Mr. a partner-owned CPA firm. since 1986. much of what you learn in the classroom is a foundation and it isn’t—as much as I hate to say this— used on a day-to-day basis. an audit firm. a leading professional services firm providing audit. I have reached the top. McGladrey & Pullen and RSM McGladrey work together to serve clients’ business needs. Mr. and reviewing multiple systems and other people’s accounting. it’s working with professionals.. having been appointed audit and assurance services practice leader of McGladrey & Pullen’s Great Lakes practice in 1998. but my progress continues in terms of administrative responsibilities. tax and business consulting services to mid-sized businesses. Mr. Though separate and independent legal entities. Scudder started in an audit position in the firm’s Schaumburg. distribution and service industries. Customized for: Will (wmz@ANDREW. Currently serving as a managing partner. with concentrations in the manufacturing. LLP David R. Q&A with David Scudder What are some steps that you took to get to the position you are in now? I had many steps along the way. Then I advanced into leadership roles at the local office and in geographic regions.CMU. comprised of roughly 700 partners. He is a member of the American Institute of Certified Public Accountants (AICPA) and the Illinois CPA Society. McGladrey & Pullen. people interaction. Mr. It’s a big benefit to work with people who are motivated and career-focused exclusively. analysis and analytical skills are built on the job and not so much in the classroom. So the basis that you had in college is focused on building that foundation that you take forward. What is the most rewarding aspect of your career? From my standpoint. Scudder received his BS in business from Illinois’ Monmouth College and an MBA in finance from DePaul University. I started out as an audit staff member and moved up through traditional ranks to manager and then partner with client responsibilities. Scudder—Managing Partner Managing Partner David Scudder has served with McGladrey & Pullen. . Much of what you do on a day-to-day basis is interaction with people. Scudder was elected to the McGladrey & Pullen board of directors. finally taking a board of director role and ultimately the managing partner position. Ill. As managing partner. Scudder is responsible for directing the management and strategy of the assurance practice and overseeing the partnership entity. The nuances of different companies. Scudder previously served in an assurance leader role. LLP.EDU) What are some things that you feel you have learned on the job and not necessarily in the classroom? In the accounting and financial area. 84 CAREER LIBRARY © 2008 Vault.

What personality traits or attributes do you think make for a good. lead large or multiple groups of people. you’re going to have to have the skills to lead a diverse group of people who have different motivations. you think of communicating in numbers. You might run into limitations. from the standpoint that it hasn’t been a conflict. you’re going to be able to succeed. There’s a lot more to it than that. effective executive? If you’re going to lead a big organization. What advice would you give a young person considering a career in public accounting? What you have to learn very quickly is that interactive and communication skills—both verbal and written—are absolutely key. what you really have to do is give your full attention to whatever it is you’re working on at the time. What has most surprised you about working in the accounting industry? The biggest surprise is that it’s traditionally viewed as an independent and internally-focused job. they will happily mentor you and happily share insight. But it’s hard to find that person who’s willing to take responsibility for all aspects of your career. Some folks are out there. what would you most like to change? We’re a highly regulated business. LLP If you had a choice. But there’s a give and take that you have to have and priorities are different at certain points in time. I’ve had many mentors along the way. Otherwise things can get in the way. and the way I personally do it is just observe different people and try and see what makes them successful and then try and replicate those skills. or mentored others? Absolutely. You need to be able to communicate with people. and you have to be out there and know the sales side of the business just as well.com/finance for insider firm profiles. If you’re at work and distracted by things related to your personal life. the Vault Finance Job Board and more. I think the auditing profession specifically is not understood by a vast amount of the business community. You learn very quickly that those same kinds of skills that you need in the rest of the business world are just as important in the finance area. It’s difficult to find one mentor for every aspect of your career. I think it’s perceived that when you think finance and accounting. you absolutely have to have good communication skills. So you need a long-term view and you have to be highly interactive and have a lot of communication. Visit the Vault Finance Career Channel at www. but they’re hard to locate. I’ve tried to observe and interact with as many people as possible and gather what I can from their successes. I think I’ve been pretty lucky along the way.View from the Top: Advice from Finance Professionals McGladrey & Pullen. If you’re going to get ahead. Do you have any special techniques. CAREER LIBRARY 85 . and there’s always a lack of understanding of what we do. Personally. I found that when you’re not a burden on people. What impact has your career had on your personal and family life? It’s always a balance. Many folks go into accounting because they’re not very comfortable in what they perceive to be more of a sales or an externally-focused environment—and that’s not the case. and generally not very well understood.EDU) Have you ever been mentored. I have a very supportive family and that’s been very helpful. Some people have one mentor and have a great. priorities and skills. message boards. ongoing relationship.vault. that’s not going to be beneficial. As long as you’re not exclusively focused too much on one or the other. Customized for: Will (wmz@ANDREW. And vice versa—when you are away from work you need to concentrate and give your full attention to those parts of your life. It’s a difficult balance. methods or a philosophy that helps you maintain this balance and be a successful professional? From a philosophy standpoint.CMU. You’ve got to be able to get the most out of people who have different priorities than you do. It’s difficult to find that person as you move through your career.

Let that mentoring process happen piece by piece. There’s always going to be a need to interpret data. like running a business where I can apply all the skills I have learned. What I really think I did was keep my eyes open as I went through school. What you get with that is more transparency. what would your dream career be now? A leadership role. I just don’t think that is going to change significantly. LLP How can someone find a mentor in their company/industry? You don’t necessarily need to force it. I never felt limited. We still have a lot of disparity between the way things are done and the amount of transparency that exists internationally. and business is a very broad career choice and can take many directions. But I still feel that technology may just lessen the need to find data. information technology has a big impact on the way we work. So don’t think that you can’t learn from that person and don’t think that you can’t be mentored by that person just because they’re not all things. Depending on the growth and where information technology advances take us—and depending on where government regulation moves us and what skills are needed—there’s lots of concern that ultimately information technology and systems will make the accounting and the auditing side of things go away. What other career and life choices did you consider before deciding on a career in public accounting? I didn’t actively seek many other career choices. that could have an impact on us. finance is a component of business. You’re going to find people that are very successful in certain aspects and have traits that would help you in certain situations.CMU. even though many of the perceptions I had at the beginning about accounting and finance—and what skills were necessary—ended up being wrong or incomplete. . I always felt like I could still conquer the new things that were thrown my way. Any predictions about the future of the industry? There are a lot of concerns.com Inc. Don’t be so selective that you don’t learn from others. The biggest change I think that we will see in the short-term is a global economy and global markets and internationalization. If systems and data can be manipulated and accumulated so that you don’t potentially need the auditor to come in and verify or analyze. To me. Certainly.View from the Top: Advice from Finance Professionals McGladrey & Pullen.EDU) 86 CAREER LIBRARY © 2008 Vault. Customized for: Will (wmz@ANDREW. and a lot of that was based on internal assessments of my skills when I was making those choices through school. or they have some characteristics or traits that you don’t want to emulate. If you were not in the field. I really didn’t consider a lot of other choices. But maybe a significant portion of what they do is not applicable.

CAREER LIBRARY 87 .CMU. LLP Customized for: Will (wmz@ANDREW. LLP “We’re a highly regulated business.com/finance for insider firm profiles.EDU) Visit the Vault Finance Career Channel at www. McGladrey & Pullen.” — David Scudder.View from the Top: Advice from Finance Professionals McGladrey & Pullen. Managing Partner. the Vault Finance Job Board and more. message boards.vault. and generally not very well understood.

In my job as an investment banker raising private equity funds. an MBA from Emory University and a JD and MST from American University. It turned out that I was pretty good at accounting. in their enterprise group where he was a certified public accountant. or that the problem you have to analyze is not as straight forward as you learned in class. So for me. it’s the camaraderie of working in a group environment with colleagues who you like and respect. First it’s working with very accomplished people both as colleagues and clients. What are some things that you learned on the job and not in the classroom? The first thing I learned is that business isn’t as linear as what you learn in class.com Inc. in my case it was an MBA and a law degree.Merrill Lynch & Co. Mr. A lot of unexplained variables are what you have to deal with on the job.. which requires performing at a high level with folks who are very stern graders on a daily basis. Bronner received his BS in business from Lehigh University. Mr. It’s never a dull moment here. strategy and at working with people. That makes this job very exciting to me. Erick Bronner—Managing Director Managing Director Erick Bronner serves in Merrill Lynch’s private equity fund group within the firm’s investment banking division. Bronner joined Merrill Lynch from Citicorp Securities’ global communications group. 88 CAREER LIBRARY © 2008 Vault. Second. I would change the lows. When you’re dealing with human beings. Prior to his investment banking career. as much as I enjoy the dynamic nature of it. I think secondly it’s the academic preparation. on challenging and difficult projects.EDU) For me it is a couple of things. Erick was an associate in Merrill Lynch’s global communications group. he worked at Arthur Andersen & Co. Prior to joining this group in 2000. In a perfect world.CMU. Q&A with Erick Bronner What are some steps that you took to get to the position that you are in now? It began with a personal inventory. Inc. What would you most like to change? Our business in banking is very dynamic. What is the most rewarding aspect of your career? Customized for: Will (wmz@ANDREW. So it’s getting the proper education. but you never know from day to day what’s going to happen in a market environment. The next step was matching my skills and interests with the appropriate job. I also had a pretty good work ethic. . It’s a market environment so there are market highs and lows. figuring out what I was good at. So for me it was appreciating what I learned in the classroom and adjusting it to the facts on the ground. obviously I would prefer that it always be up instead of down. I raise capital for extremely accomplished people. you sometimes deal with people making irrational decisions. So that’s where judgment and ability to assess the situation comes in.

creates a lot of pressure to make the time I am at home as effective as possible and so for me what generally gets squeezed out is my non-work. When I am at home. Second is honesty. I try to create zones for each. message boards. If you’re in a business like this long term. but if you are passionate about what you’re doing. Everything from the most qualitative to the most quantitative are in finance. What advice would you give a young person considering a career in finance? Customized for: Will (wmz@ANDREW. I say you have your work life.EDU) The most important advice I would give them is figure out what your strengths are. in terms of your assessment of yourself. the Vault Finance Job Board and more. What personality traits or attributes do you think make for a good. So when I am in the office. you have to be someone who people view as being credible and honest when they ask for feedback or when they give suggestions or when you’re presenting work product to them. which involves a lot of travel and long hours. you succeed in the end because passion enables you to get over a lot of hurdles. Third. non-family life. I try my best to focus on my family. Though I must say. Also. and what they actually enjoy doing. you have to be confident in this business. your family life and your nonwork. The way I break it up. Do you have any special techniques. The good news about the finance industry is that there’s a wide swath of jobs. not to make the same mistake twice and to make sure your successes outdo your failures and it’s a lot easier to do that when you put yourself in an environment to be successful. what it is you want to do and how much of your time you’re willing to devote to this before you pick the career. your religion and volunteer work. they look for what they feel is the hottest area to go into and they pick the area before they figure out what their strengths are. a lot of sacrifice. first of all. Inc. honesty with your colleagues and clients. My job. The key in this business is to be very good at the job you select and the Visit the Vault Finance Career Channel at www. Then I try to carve time out for the other sort of non-work. I assumed that there were certain principles that would enable you to predict certain outcomes with some level of certainty and that is definitely not the case. Finally. You’ve got to be someone who’s willing to come in and work harder than others to succeed. where do you need to improve. whether you are doing retail or institutional sales or some kind of complicated arbitrage or a sophisticated structuring job. extremely long hours. how are other people’s assessments of you matching your own personal perspective. which is your recreation. a lot of challenges. When I came to this business. The market is very dynamic and people tend to over-invest in things.. I would figure all that out first and then find a job that fits into those criteria. confidence. as you get more senior it gets a great deal better. This business involves a lot of pressure. effective executive? I think the first trait is hard work. you really have to enjoy what you’re doing. There are so many variables of life that impact our business that you could never predict day to day what’s going to happen.View from the Top: Advice from Finance Professionals Merrill Lynch & Co.vault. that you are good at and you’re working with people you like and respect. The challenge is to make as few as possible. passion. non-family life. It is tough to make it all work in a 24-hour day. methods and philosophies that help you maintain a work/life balance and be a successful professional? If you find a job that you enjoy. You really can’t replace hard work with anything else. CAREER LIBRARY 89 . what time and emotional commitments they are willing to give it. what are you doing well. I try to focus very specifically on my job. Often times I find a lot of folks thinking of careers. In a business like this you are going to make mistakes.CMU. What has surprised you the most about working in the finance industry? It’s a never a dull moment.com/finance for insider firm profiles. in two ways. you can go a long way down the road to having a successful career and getting over the bumps that are inevitable. What impact has your career had on your personal and family life? The work/life-family balance is very challenging. there’s a lot of different jobs a person can do. So I find myself always trying to react to the events around me more so than I would have expected to coming into this business. non-family life.

with public markets springing up all over the world. What I can say is that in a world that is getting flatter. I couldn’t have found a better job category for what I like to do. and something where the hours and other demands they are requiring fit what you want to give it. So as a professional. something that your skill set is suited for. whether building new businesses or creating new infrastructure. I would be a retired NBA point-guard. Any predictions about the future of the industry? Customized for: Will (wmz@ANDREW. Any regrets? I find investment banking to be for me the closest thing to a quasi-professional career in sports in the sense that it’s a highly competitive business.EDU) The only thing I can tell you is that any predictions that I give you are probably going to be wrong. I’ve tried to do the same for other junior professionals on an informal basis. How can someone find a mentor within their company/industry? There are several ways. you are trying to emulate. I probably cared about what was going on in the U. But that not being an option. chances of you being good at it are a lot higher if it’s something that you enjoy. now I care about what’s going on all over the world.. when I started in this business. I’m not sure what else I am qualified to do. I’m sure for other people. I think if I wasn’t doing this. I would say. I’ve tried to provide guidance and thoughts as well as help them avoid some of the pitfalls I fell into. I think the field of finance is growing as the world is becoming flatter and as the need for financial intermediation becomes a global imperative. The second way is to look to the senior people on the project that you’re working on. it is clear that globalization is making finance that much more important. such as buildings and facilities.CMU. Inc. in theory. I enjoy this job. Have you ever been mentored. something very unstructured but yet active and dynamic. 90 CAREER LIBRARY © 2008 Vault.com Inc. Everywhere you go.. or reactively to my questions. If you were not in the field. or mentored others? I would say I have had lots of help in my career along the way. I was a public accountant for a couple of years and then went to law school before I entered the investment banking world. what would your dream career be now? I struggle with that. and you’re in a position where you are always proving your value on a daily basis. people are going to need financial solutions. What other careers and life choices did you consider before deciding on a career in finance? In a perfect world. in the sense that people along the way have taken the time to help me either proactively with suggestions. The way of least resistance is always looking for a formal process. Those are the people who are best positioned to assess your skill set and how you’re doing and those are the people who. Third I would find colleagues who share something in common with you: for instance. I find most corporate organizations today have formal processes to provide mentorship. I’m an optimist that this business will flourish over the coming decades. structured programs may have been more helpful.View from the Top: Advice from Finance Professionals Merrill Lynch & Co. ask the human resources department. with extremely accomplished people and there’s never a dull moment. I find for my career. Most of it has been informal but all of it effective.S. . but for me I’ve had a lot of folks who’ve been helpful on an informal basis. an alumnus of your university or people in organizations you belong to who can provide guidance outside of the business. Hence. that the informal mentoring has been more helpful than the structured program that from time to time I’ve been a part of because it enabled me to identify the person most specifically positioned to help me answer the questions I needed answered or provide the kind of advice I needed. So for me. I would probably work as either a professor or running somebody’s political campaign or something that’s very different from what I am doing now. Such that.

message boards. Inc. a lot of sacrifice. This business involves a lot of pressure.vault. Merrill Lynch & Co.” — Erick Bronner.View from the Top: Advice from Finance Professionals Merrill Lynch & Co. Managing Director. And passionate.EDU) Visit the Vault Finance Career Channel at www.com/finance for insider firm profiles. Inc.CMU. “You have to be confident in this business. the Vault Finance Job Board and more. but if you are passionate about what you’re doing. you succeed in the end because passion enables you to get over a lot of hurdles. CAREER LIBRARY 91 . a lot of challenges... Customized for: Will (wmz@ANDREW. extremely long hours.

He is committed to the accounting industry and a number of charitable organizations. What are some things you feel you have learned on the job and not in the classroom? The importance of written and verbal communication. I take a lot of satisfaction out of that. Then your interpersonal skills are so important to how you move up inside the organization.CMU. he moved to the firm’s administrative offices in Seattle.com Inc. In 2004. personnel task force. he was admitted to the partnership in 1991 and in 1997 became the managing partner of the Orange County practice office. . and is currently on the board of the Moss Adams Foundation. Mr. which provides support for environmental causes and is involved with Sisters of the Holy Faith. Mr. The second step was acknowledging and identifying how important people were in this business. with bankers. an order of aging and elderly Catholic nuns. when really you’re interacting with the client. I prefer the team and my people that are working with me to get the glory. It’s such a dynamic business.EDU) What is the most rewarding aspect of your career? I think the most rewarding aspect of my career is watching the people around me that I’ve worked with in all my years at the firm grow and develop and become successful. He is a past board member of the Surf Industry Manufacturing Association (SIMA). Very early on in my career I realized that if you took really good care of people that work with you and around you and worked as a team. Customized for: Will (wmz@ANDREW. mountain biking and many other outdoor sports. Wash. and assumed the role of president and chief operations officer. Schmidt received his BA from California State University Fullerton. People who communicate clearly and in a simple way tend to be more effective than others. with attorneys. The perception from the outside is you’re sitting at a desk and you’re crunching numbers. I don’t particularly like being in the spotlight. He has served on the firm's business assurance committee. He is an At Large member of the AICPA Council. You learn technical skill-building in the classroom but you truly realize what a people business this is only when you get out into the business world. Five years after joining Moss Adams. you could do well in this industry.Moss Adams LLP Christopher G. 92 CAREER LIBRARY © 2008 Vault. with vendors. Schmidt has three teenage boys and enjoys snowboarding. People have to understand clearly what you want them to do and in what direction you want to take them on. Schmidt—President & Chief Operating Officer President and Chief Operating Officer Christopher Schmidt joined Moss Adams LLP in 1986. Q&A with Christopher Schmidt What are some steps you took to get into the position you are in now? I think the biggest step that I took to get to the position I’m in now was clearly choosing the accounting profession.

You have to be patient as an executive because it takes time for the entire organization to wrap their minds and operations around the strategic direction you’re going.EDU) What advice would you give a young person considering a career in accounting? When you look at all the different choices you have as a young student. it’s all the aspects of that person and how they’re developing. you have to. Network with your friends and students and classmates. whether it’s dealing with the tax client or an assurance or consultancy project or in a partner meeting or a staff meeting with your peers. So patience is very important.View from the Top: Advice from Finance Professionals Moss Adams LLP What would you most like to change about your career? I’ve been blessed with a very dynamic. personal tax returns and when Visit the Vault Finance Career Channel at www.vault. but they may not be extroverted people that would aggressively pursue a mentoring relationship. I don’t think it’s natural. message boards. I will go out of my way to impart anything I possibly can from a personal or professional point of view. It’s much more dynamic working in a public accounting firm than what the classroom or even the public would think. communications skills are key. CAREER LIBRARY 93 . but you have to be able to sustain effort. keep your eye out for them and look for that touch point where you’re able to help them develop. Have you ever been mentored. the Vault Finance Job Board and more. you have to step out and look for someone who you think may be a good mentor for you and you as the mentee have to make an assessment. I have many mentoring relationships with the people around me. you want to make sure that what you choose. Part of choosing a career in public accounting would be to try to get a look inside an accounting firm. My job has been changing from the day I first stepped foot in this firm and that has made it interesting and always very challenging. It’s not just business. How can someone find a mentor in their company/industry? I believe like-minded people tend to gravitate to each other. So I don’t have to worry about me changing things. When people think about CPAs they think about tax returns. effective executive? I think if you’re going to be an effective executive you have to have a high energy level and it doesn’t have to be an extroverted energy. as a mentor. If you have some talented people in your organization. which makes it rewarding. It consistently and continuously changes each day. or mentored others? I have been actively mentored throughout my career.CMU. And yes. you’re passionate about.com/finance for insider firm profiles. and communicating with clarity that you want the organization to communicate is very important. Customized for: Will (wmz@ANDREW. The mentor has to be able to adapt their style to the individuals they feel need it. What has surprised you the most about working in the accounting industry? The importance that interpersonal people skills have in all that we do. learning how to talk differently to different groups of people. A part of it has to do with my taking an interest in watching someone develop. The clients and the business that I started with 22 years ago at the firm have changed. I’ve been very fortunate to have been mentored by some very outstanding people throughout my public accounting career. Sometimes perception and reality are two different things. It’s a two-way street. get involved in some of the campus clubs so you can see what it’s really like inside a firm. challenging and rewarding career and it’s been in a constant state of change. I’m not a strong fan of formal mentoring programs where you have to be mentored by an individual. What personality traits or attributes do you think make for a good.

it is something I think that’s very effective. And allow them to not bother your BlackBerry sometimes? I don’t have a problem with BlackBerries. I’m a strong believer in delegating down to your team and surrounding yourself with really good people who are very capable of doing stretch assignments. and give that team the opportunity to perform and give them reinforcements when they have small failures because that truly is a learning process. Once you’re inside you realize how many different avenues you have to have a successful career in this business. There are important things that happen in the firm and then there are things that happen around you and I call that “noise. What other careers and life choices did you consider before decided on accounting? I always wanted to be a business major. Any predictions about the future of the industry? The future of the industry is going to constant change. You can let the day manage you or you can manage the day and that doesn’t mean that I’m a linear person and I have to check the box. it used to be call into the office and get voicemail or it used to be paper messages and then voicemails that you would always clear. you manage your schedule a lot better and when you manage your schedule a lot better. I could go into private industry or government. is taking 94 CAREER LIBRARY © 2008 Vault. things happen that you can’t schedule for. you’re able to strive towards that balanced life that everybody talks about so much and that’s really what I try to do.CMU. I think one significant change that’s going to take place. without knowing how far or where my career would go. Do you have any special techniques or philosophies that help you maintain the work/life balance and be a successful professional? I think time management is an overused buzzword. However. You need to figure out ways and network as much as you can to see what it’s like inside a firm and make sure it’s something you truly are passionate about. Also.com Inc. efficient time. I make sure that my time is effective. long before “work/life balance” became a buzzword in the business. I could stay and go into public accounting. . I think when you move into a position where you have a lot of responsibility. you have a fiduciary responsibility to your firm. What impact has your career had on your personal and family life? When you like what you do. We’ve come a long way. as an executive in a large firm. because sometimes. I’ve always enjoyed what I do. marketing and sales because I was naturally good at that. I thought it would be a great transferable skill. I’ve always focused on that. It’s the place. organizational development consulting. auditing and tax projects for very complex clients. and that’s something that’s very important. you think about information technology consulting. which allows them to grow as leaders. My family knows that I’ve always liked my career. or I go out to an office and I’m with partners and staff. When I come into the office.EDU) What would be your dream career now? I would teach high school biology and coach a high school varsity football team.” If you can move yourself away from the noise and into the important things. and I’ve always worked very hard to maintain a balance between my family and the things that I like to do personally and work.View from the Top: Advice from Finance Professionals Moss Adams LLP someone in the profession thinks about the business. I chose public accounting because. You learn to adapt to regulatory change and market change and a mix of people. Those are great tools for the wireless world we live and I believe that those really help you attain a work/life balance when used properly. it drips down into your personal life in a positive way. It’s changed from the day that I started back in the summer of 1981. Customized for: Will (wmz@ANDREW. Rely on that team. I contemplated selling.

the other significant thing that we will face is the continued globalization of our business and dealing with Pacific Rim companies. approximately 20 percent of our partners are women and I believe these numbers are just going to continue to increase. CAREER LIBRARY 95 .EDU) Visit the Vault Finance Career Channel at www. I think more women business owners are just going to start dominating the market over the next 10 to 20. Asia.View from the Top: Advice from Finance Professionals Moss Adams LLP place and it continues to take place is the number of women and minorities that are entering the business world and our profession.CMU. message boards.vault. At Moss Adams. the Vault Finance Job Board and more. Also.com/finance for insider firm profiles. Customized for: Will (wmz@ANDREW.

EDU) What are some things that you learned on the job and not in the classroom? Most of everything. What is the most rewarding aspect of your career? I really like seeing our organization grow. Houle received his bachelor’s of business administration from Western Michigan University in Kalamazoo. he oversaw a sales team of over 400 licensed sales representatives and qualified for the Nationwide Financial Sales Conference three consecutive years. He also holds the Chartered Property Casualty Underwriter (CPCU) designation and as well as the 6. Q&A with Thomas Houle What are some steps you took to get in the position you are in now? I’ve progressed in the financial services field now for 28 years and one position led to another. Customized for: Will (wmz@ANDREW. Exclusive Agency. leadership skills were learned more on the job than in the classroom. How to effectively motivate and inspire people. In that role. national sales manager for Nationwide Retirement Solutions.com Inc. My career path has been pretty traditional by industry standards. CLU. He subsequently held positions of increasing responsibility in human resources. ChFC—Vice President. . He subsequently earned the Chartered Financial Consultant (ChFC) and Chartered Life Underwriter (CLU) designations from the American College. 24. Nationwide Financial Network Vice President Thomas Houle began his career with Nationwide in 1980 as a commercial underwriter. Houle. Mr. Houle was the vice president.CMU. life sales specialists. the leader in 457 deferred compensation plans for public employees. 96 CAREER LIBRARY © 2008 Vault. and financial sales supervisory consultants to work with over 3800 exclusive agents and registered representatives to market financial service products. He transitioned from the Property Casualty Companies to Nationwide Financial in 1997. 7. customer services. In March 2006.Nationwide Mutual Insurance Co. He and his two Regional Vice Presidents lead a national team of territory sales directors. Michigan. he was asked to rebuild and lead Nationwide Financial Network’s Exclusive Agency Distribution Channel. Mr. 26 and 66 FINRA registrations. Thomas F. marketing and agency development. I enjoy seeing other people succeed and this comes from helping our customers achieve their financial planning dreams.

What other career and life choices did you consider before deciding on a career in finance? I just kind of evolved into it. That’s really important for me.vault. CAREER LIBRARY 97 . I’m a big believer in continuing education. So it became a natural move and a smooth transition. most importantly. just continue to stretch yourself.com/finance for insider firm profiles.” Definitely get a strong base of knowledge. I stay in physical shape. people aren’t going to work with you very long much less with full commitment. If you were not in this field. I think the best advice would be to just ask. so whether it’s a designation or an MBA. what would your dream career be now? Customized for: Will (wmz@ANDREW. What impact has your career had on your personal and family life? Professional success has allowed me to grow personally. message boards. What has surprised you most about working in the finance industry? The greater need that people have for retirement planning. effective executive? I think you have to have honesty.View from the Top: Advice from Finance Professionals Nationwide Mutual Insurance Co. I really do appreciate what I’m doing. If you had a choice. which has been a great experience. So nothing but upside potential. When you’re ripe you’re ready to rot. all help achieve this. The demographics are in our favor. which products that our customers continue to need advice on and services continues to surprise me. If you don’t have that. It’s a rare situation where people won’t take the time to help somebody else out. people know they need to take on more responsibility. Professionals enjoy passing on what they have learned over the years. Do you have any special philosophies or techniques that help you maintain your work/life balance and be a successful professional? It’s always a challenge. I think just trying hard to separate yourself personally and professionally and carve out quality time. I have had several mentors and I mentor others all the time and if they would like the help. Have you ever been mentored or mentored others? Very much so. the Vault Finance Job Board and more.EDU) Probably a park ranger! I love the outdoors and that would be the real office. integrity. what would you most like to change? I don’t think anything. I was in the property and casualty insurance and moved over to financial services within Nationwide. Any prediction about the future of the industry? It’s very optimistic. which provides more energy and keeps me focused. We are in a noble profession in that regard.CMU. This includes travel to 49 states. I wake up each day excited about new opportunities. including product knowledge. Visit the Vault Finance Career Channel at www. What advice would you give a young person considering a career in finance? I love the quote “when you’re green you’re growing. What personality traits or attributes make for a good. we are looking at strong growth.

Who you end up with as parents is a luck of the draw kind of thing and this is a category where I would consider myself pretty lucky. business plans and budgeting.EDU) 98 CAREER LIBRARY © 2008 Vault. continuing care retirement communities and home health/hospice agencies. cross selling and performance and appraisal systems. Ferro—Chief Operating Officer Chief Operating Officer Jeffrey L. Ferro has spoken before many professional and educational groups on the subjects of accounting. I also think that my background and who I have associated myself with has gone a long way to help me in my career. People help people and I have been on the receiving side of that equation big time. As chief operating officer. I believe it’s something you need to do. Ferro also serves as the principal in charge of the Philadelphia Region with Parente Randolph. compensation. Mr. I would start with my parents and upbringing.CMU. . In addition.com Inc. He is a certified public accountant in the states of Pennsylvania. My wife has been unbelievably supportive and has been a key factor in my career and success. work ethic. You also need to strive towards possessing and gaining leadership skills and demonstrating leadership attributes. When I did have a choice I think I did pretty well in that department. His responsibilities include staffing and scheduling delivery of client services. skilled nursing facilities. LLC Jeffrey L. billing and collections. being a team player and being dedicated goes a long way. He has over 20 years experience in public accounting and has concentrated his efforts in senior living services. I also have been able to generate friendships with outstanding individuals who helped me along the way. Pennsylvania Institute of Certified Public Accountants. American Association of Homes and Services for the Aging. I would like to think I did it on my own but that would be extremely far from the truth. Ferro’s responsibilities have included audits of health care clients. One of the biggest attributes of getting to the position I am in now is I really enjoy what I do. Mr. auditing and tax practices. Pennsylvania Association of Non-Profit Homes for the Aging and New Jersey Association of Non-Profit Homes for the Aging. T hings that might not come naturally to some come easier to me because I really enjoy what I’m doing. New Jersey and New York. LLC. He also serves on the firm's executive committee. Ferro received his BS in accounting from Pennsylvania State University and has supplemented his education with a variety of continuing education courses. Mr.Parente Randolph. Mr. personal care facilities. Mr. I think hard work is a key factor. Ferro is a member of the American Institute of Certified Public Accountants. client acceptance and retention. Ferro overseas Parente Randolph’s accounting. Q&A with Jeffrey Ferro What are some steps that you took to get to the position you are in now? Well. auditing and various issues related to the senior living services industry. Customized for: Will (wmz@ANDREW.

but it’s really just a foundation for what’s about to come. you have to feel some self-achievement. you need to be dedicated. You need to be able to put yourself in their shoes and although you may not make the same decisions that they would you need to at least understand where they’re coming from and their point of view. and you’re part of the group. I would actually say I learned more in college outside the classroom. That would be some of the strongest advice I’d give. You need to be fair and people have to look at you as if they can trust you and know that you’ll do the right thing. Try to move the entire group ahead. but the bottom line is they always need to believe what you’re doing is fair and that you’re not playing favorites and that you’re treating everybody the same. It’s not always just a promotion. What are some things that you’ve learned on the job and not in the classroom? I’d say that in order to do my job. I think dedication is an attribute that all successful people have. the things outside of the classroom that helped most were. If you’re pursuing a career or you have a degree in something that you really don’t like or you are really struggling to stay with.EDU) What is the most rewarding aspect of your career? What would you most like to change? Probably the most rewarding aspect of my career has been the ability for me to move up from position to position. I think you also need to be a team player and you need to be open to other people’s suggestions. Also. something you enjoy and that doesn’t necessarily mean being easy.com/finance for insider firm profiles. and try to be a team player. most of what I’ve learned was on the job. A certain amount of empathy is also necessary. What advice would you give a young person considering a career in finance? There is no substitute for hard work. So you need to be open to suggestions. effective executive? You need to be a good listener. I believe that the college experience is much more than just the classroom. but at the end of the day. Most people don’t just step into this and it’s not luck or being lucky. It would be difficult for me to say that there’s a direct correlation of things that I learned in a college classroom setting that I apply to my job today. coming into early adulthood. It’s the foundation. LLC What personality traits or attributes do you think make for a good. It’s just too hard the next morning to get up and go do something you don’t like. They’re willing to trust what you’re doing and put their career in your hands as well. and the most rewarding aspects for me.CMU. You also need to be able to walk the talk. and it’s not always salary increases. What would I like to change. aggressive professional who’s going to achieve a lot in his career. I also have to go back to: you need to enjoy what you do. and don’t think of yourself. because if the group moves ahead. I define luck as being prepared at the opportune time. try not to be rigid. message boards. being able to deal with people on your own and being away from a home or family environment. and the way you do things may be accurate and they may be right but that doesn’t necessarily mean that the way other people do things are wrong”.View from the Top: Advice from Finance Professionals Parente Randolph. Customized for: Will (wmz@ANDREW. I’m not trying to discount that the classroom is not important. were working hard and having other people take notice and being rewarded for it and getting that pat on the back. I think some of the best advice that I received as a young professional was. I think that BlackBerries. For example. “you may be correct. You really need to find something that you like. you’ll move ahead as well. It’s a pat on the back. you’re just compounding things by going into it as a profession. growing up. voicemail and laptops Visit the Vault Finance Career Channel at www. its people recognizing that you’re doing a good job and people actually willing to follow your lead and recognizing that you do have leadership attributes and you do have leadership qualities. I believe these types of leadership skills are important.vault. the Vault Finance Job Board and more. CAREER LIBRARY 99 . you have to be rewarded internally to be able to do a good job. They may not always agree with what you’re doing and they may not always like what you’re doing. is the 24/7 work week perception. Hard work is part of being prepared. I think some of this comes naturally and some you can learn. Now that doesn’t mean that the classroom is not important. You need to do it and you need to do well in it. It may take hard work. I think that a lot of people believe if you’re going to be extremely successful you need to work or be on call 24 hours a day. in what I would define as relatively short periods of time. You can’t dictate and preach one set of ideals and one set of rules and then have a different set for yourself. seven days a week. I’ve always been considered a young. PDAs.

That also does not mean that we can abandon our sense of urgency or ignore deadlines.CMU. In my career I’ve picked successful people who happened to be my bosses and I would consider them to be my more important mentors. It is also all about the quality of time and not the quantity of time you spend on the personal side of the equation. First. It’s not a one or the other situation as well as one cannot dominate the other. Having a successful career includes being able to balance your priorities. Second. Sometimes you will need to make difficult choices but in the long run those choices need to match up with the priorities that you have. There’s been no looking back. I also mentor others and am considered a counselor to several people who report to me.View from the Top: Advice from Finance Professionals Parente Randolph. Basically people that you like. I think there are two pieces to that. You need to really determine what your priorities are and you need to maintain the ability to do certain things that keep those priorities balanced and in check. but you have to go through your career recognizing that change provides opportunity. 100 CAREER LIBRARY © 2008 Vault. I think you need to go towards those individuals and try to create a relationship. what would your dream career be now? There really were no serious contenders to accounting. a good organization is going to have a formal mentoring program and if you’re a young professional seeking employment you want to make sure that the organization that you’re working for has some type of formal communication program where you have an opportunity to get feedback upward and downward. and you need to deal with. Have you ever been mentored. If I had to stop being an accountant and I had a good enough story to tell. We must continue to know what is important to us and make a continuous effort to balance our work/life priorities. If I could change one thing. I have witnessed too many people who have put 100 percent of their efforts on the work component and have ended up with a disaster on the personal side. or mentored others? How can someone find a mentor within their company/industry? I have been mentored and I still am being mentored. Your ability to react to change and successfully deal with change is going to give you an advantage. You can see what they’ve done with their careers and you can picture yourself being like them or having similar characteristics to them. methods and philosophies that help you maintain a good work/life balance and be a successful professional? I think you need to prioritize to maintain a work/life balance. The real turning point was my first accounting class in freshman year at Penn State. I realize that my career will not allow me to attend every one of my children’s events but I most definitely plan on attending the ones that count or mean the most to my family.com Inc. I believe it’s going to get even more competitive than it is today as our economic model become more global. What has surprised you the most about working in the finance industry? I think the pace of change has really surprised me the most. it would be the 24/7 work week perception and its importance as it relates to success. What impact has your career had on your personal and family life? Do you have any special techniques. I often remind the people that work with me that we are accountants and most likely no one is going to live or die if we do or don’t get that last spreadsheet or tax return out today. I liked the professor. It has become brutally competitive and there is no end in sight. you need to also find people that you respect and trust. In the first 10 minutes. and receive and give feedback regarding your career. and I really connected.EDU) What other careers and life choices did you consider before deciding on a career in accounting? If you were not in the field. . Customized for: Will (wmz@ANDREW. I wouldn’t mind being a public speaker. Change is something that you need to embrace. LLC have all probably added to that perception. Individuals can be successful without being tied to their BlackBerry or being tied to their PDA. You don’t necessarily have to like it. The second thing that’s surprised me the most is just how competitive it’s become.

I think that the days of having a loyal customer or client forever are over and that you are going to need to prove your worth or value proposition on a daily basis. That is really not new news and I certainly am not the first to point it out.EDU) Visit the Vault Finance Career Channel at www. The more successful will rise to the occasion and others will not.CMU.vault. LLC Any predictions about the future of the industry? I think change is going to continue to happen and it’s going to happen at a faster pace. CAREER LIBRARY 101 . the Vault Finance Job Board and more. Eventually everyone is going to feel the competition because people are going to demand and expect more from us. I also think that the competition is going to continue to get better and competition in general is going to become more severe than it is now. message boards. I think that the household name corporations in the country have experienced this firsthand and it is not going to stop with them.com/finance for insider firm profiles. We are all going to have to be on our A game all of the time.View from the Top: Advice from Finance Professionals Parente Randolph. Customized for: Will (wmz@ANDREW.

As far as personal success goes. working with young. Weinberg graduated from Claremont McKenna College in 1979 and Harvard Business School in 1983. . Weinberg has been in the investment banking industry for over 25 years. Debby. it was working hard and never forgetting the importance of trust and integrity.EDU) One of the most important things that I learned on the job was being able to deal with difficult people. Brunswick School. I really learned a lot about how to engage with such people and it’s been something I’ve enjoyed and found to be a real challenge. he served as chief executive officer of Goldman Sachs International. Mr. a private financial services firm. Then I met Joe Perella and Terry Meguid. and we all decided that we would move forward to start a company together and Perella Weinberg Partners was formed. which formed the bulk of my career. both are based in London. He also co-headed the partnership committee. capable people in our industry but there are also a number of people who are not easy to deal with. Q&A with Peter Weinberg What are some steps that you took to get to the position that you are in now? I spent almost 20 years at Goldman Sachs. based in London. I entered Wall Street in 1979 as an analyst at Morgan Stanley and if there was one thing that I did between then and now consistently. I lived in London while I served in that capacity and returned to the United States in 2005. He currently lives outside of New York with his wife. smart. He has been committed to many educational institutions and currently serves on the boards of Deerfield Academy. when I decided that I wanted to start a new company.com Inc. Weinberg is on the board of BAE Systems PLC and GLG Partners.Perella Weinberg Partners LP Peter Weinberg—Founding Partner Partner Peter Weinberg co-founded Perella Weinberg Partners. He was elected partner of the firm in 1992. Mr. and three children: Sidney. Charles and Henry. What is the most rewarding aspect of your career? Firstly. Mr. The Kravis Leadership Institute and the Kings Academy in Jordan. 102 CAREER LIBRARY © 2008 Vault.CMU. capable people. families and institutions around the world. co-headed the global investment banking division. adding value to important people and important clients. Secondly. in June 2006 to provide M&A advisory and alternative asset management services. I left after having served as chief executive of Goldman Sachs International for seven years and came back to the United States. I think those are the two things that are the most important as one continues in their career. The firm has offices in New York and London and serves companies. There’s nothing more fun or stimulating than that. Prior to co-founding Perella Weinberg Partners. and served on the management committee for six years. There are a lot of smart. What are some things that you learned on the job and not in the classroom? Customized for: Will (wmz@ANDREW.

I’ve always been very focused on putting my family first. Picking the right people and delegating is very important because if you don’t. even if it means delivering a tough message. effective executive? I think transparency and honesty is very important. methods and philosophies that help you maintain a work/life balance and be a successful professional? I get in very early in the morning. Visit the Vault Finance Career Channel at www. I worked in a very large organization for most of my career. It’s very healthy to have other interests and it helps you perform better at work. message boards. the Vault Finance Job Board and more. But people love to give advice and I’ve been a prolific user of advice from people who are more experienced than I. Now working at a startup is a lot of fun and it’s a great way to craft a new business that reflects your own values. The growth of this industry has been absolutely extraordinary and it’s been exciting to be part of that growth.EDU) I have been very lucky to have had wonderful mentors—but it’s been hit or miss. and I have learned a lot from very sophisticated people who I’ve called my mentors. both at Morgan Stanley early in my career and then Goldman Sachs later. people need to be able to trust their leaders. Would that be formal and informal mentoring? I find that informal mentoring is the best and it really depends on what issues you are seeking mentoring on. But the ability and desire to seek advice and the ability to take it is a very important feature of a successful executive. I’ve tried certain mentors that haven’t worked.vault. That’s very important. which you can share with the partners and all the associates. As a younger person in the business. Those are the three factors that transcend the kind of industry you select and are by far the most important issues to me. in the morning so I don’t get to see my family then but I do that in order to get home in the evening. your people won’t develop and you will be less effective. What has surprised you the most about working in the finance industry? The growth of the industry has been the most surprising by far. For that to happen you need to be open and straightforward with people. which is a very essential thing for me. because in the end your family is all you have and it’s been very important to me to keep that “front and center. that those people share your values. I’ve tried others and they have worked wonderfully. What personality traits or attributes do you think make for a good. that you respect them as professionals and individuals. I also think that a good executive must be able to have the ability to delegate effectively.CMU. What impact has your career had on your personal and family life? I feel it’s enhanced my personal and family life. around 5:30 to 6:00 a.com/finance for insider firm profiles. When I joined Wall Street in 1979. What advice would you give a young person considering a career in finance? It’s all about the people you work with and you have to make sure most importantly.” Do you have any special techniques. Have you ever been mentored. or mentored others? Customized for: Will (wmz@ANDREW. I think there’s always a way to step out and be with your friends and your family.m. you need to show flexibility in your commitment to work but at the same time. CAREER LIBRARY 103 .View from the Top: Advice from Finance Professionals Perella Weinberg Partners LP What would you most like to change? I don’t think there’s anything I’d like to change. the value of the Wall Street firms was probably 1/100th of what it is today. and now in our new firm. and that it’s a comfortable and appealing working environment.

unencumbered by conventional thinking. Customized for: Will (wmz@ANDREW. it’ll be very fast changing over the years ahead and I think that provides for a fantastic career opportunity. both very large companies. I was considering working for a medical products startup company in Baltimore and I was very excited about the idea of being an entrepreneur. It’s a place for smart. creative people.CMU. What other careers and life choices did you consider before deciding on a career in finance? If you were not in the field. but I started working at Morgan Stanley and then went on to Goldman Sachs. but I have no doubt that in the future. . I’ve also been involved in a number of projects in Israel and am very committed to and interested in that area.EDU) 104 CAREER LIBRARY © 2008 Vault. it will grow again. and it wasn’t till 2006 when I really become an entrepreneur at our new firm. So what I’ve always done is tried to find someone who had an interest in mentoring me and someone who I got along with and then we would work together on various projects and it was all very effective.” I may try to get involved in some project in the Middle East that has to do with bringing the Palestinians and Israelis together.com Inc. what would your dream career be now? When I got out of Harvard Business School in 1983. But I think there’s certain chemistry involved and I like to go seek out my own mentors. In “my next career. I remembered that thought. Any predictions about the future of the industry? The industry right now is in a state of contraction.View from the Top: Advice from Finance Professionals Perella Weinberg Partners LP How can someone find a mentor within their company/industry? A mentor-mentee relationship is a very personal one on both sides. The pendulum swings back and forth in the financial services industry and now it is swinging a bit toward the negative but it’s a very exciting industry and there is enormous potential. I am a founding trustee of King’s Academy in Jordan.

CMU.” — Peter A. Perella Weinberg Partners LP Customized for: Will (wmz@ANDREW. Founding Partner. CAREER LIBRARY 105 . message boards. Weinberg. It’s a place for smart.vault.View from the Top: Advice from Finance Professionals Perella Weinberg Partners LP “The pendulum swings back and forth in the financial services industry and now it is swinging a bit toward the negative but it’s a very exciting industry and there is enormous potential.com/finance for insider firm profiles. the Vault Finance Job Board and more.EDU) Visit the Vault Finance Career Channel at www. unencumbered by conventional thinking. it’ll be very fast changing over the years ahead and I think that provides for a fantastic career opportunity. creative people.

. Quigley received his BA in economics from the Trinity School of Arts and Sciences at Duke University. Inc. to put ideas in front of clients. Quigley has executed a number of transactions in a variety of industries. retail and distribution. largely speaking. consumer products. but at the end of the day. Dick’s Sporting Goods. Del Laboratories. Office Depot. Niagara Corp. it became apparent that the career path in private banking centered on managing bank employees and it didn’t really challenge me in the way I wanted to be challenged. Inc.. DIMON Inc. Q&A with Andrew Quigley What are some steps that you took to get to the position that you are in now? I started my career in private banking years ago and was a relationship officer for high net-worth individuals. Once an investment banking associate. that’s how I got into investment banking.CMU. both clients and co-workers. I enjoyed that for a few years after college.. Morgan Securities in the mergers and acquisitions group. Priority Healthcare Corp. including the healthcare.P. Quigley was a vice president at J. it was learning M&A contracts. He joined the firm in 2002 and has over 12 years experience representing clients on a variety of assignments including buy-side.. you don’t have a good set of financial projections. Tokyo Electric Power Co. He has also worked in various positions in Chemical Bank’s private banking group. . Well. the classroom’s knowledge is limited sometimes by what you can use in practice. but as I became more exposed to the job and to the financial world in New York.. Prior to joining PJSC. divestiture and merger transactions in both the public and private domain as well as debt financing and restructuring assignments. many times in the real world. Mr. Mr. and an MBA from the Stern School of Business at New York University. McKesson Corp. and Walgreen Co. Inc. Inc. sell-side. public company M&A. Quigley’s clients have included Cardinal Health.Peter J. so you have to use alternative methodologies such as how comparable public companies trade or precedent transactions to figure out what the valuation might be. Mr. 106 CAREER LIBRARY © 2008 Vault. The people were great. Mr. The valuation. For instance. and to deal with CEOs etc.. corporate finance and M&A classes were invaluable. So I applied for and accepted a position in NYU’s executive MBA program while I was working in private banking. in graduate school they want you to look at valuation based on a company’s financial projections and that’s the purest way to value a business. those are really building blocks and the real world puts limitations on the theoretical abstracts. So. Initially it was learning valuation skills and as I became more experienced. Quigley serves in the mergers and acquisitions Group with Peter J. Harrah’s Entertainment. Solomon Co. I applied for an associate position in my firm and made the jump from private banking to investment banking. So.com Inc. Inc. and general industrial sectors. I tried to build a toolkit of skills that I thought it would take to be a successful managing director. Customized for: Will (wmz@ANDREW. Solomon Company Andrew L. Quigley—Managing Director Managing Director Andrew L..EDU) What are some things that you learned on the job and not in the classroom? I had a great experience in the classroom at NYU’s executive program. It soon became clear to me that I wanted to do investment banking... how to negotiate.

one of the most important things is to stay connected to your friends and retain the ability to be spontaneous.View from the Top: Advice from Finance Professionals Peter J. For junior people.com/finance for insider firm profiles. You will have periods in investment banking when you’re really busy and then you’ll have a free weekend or two and if you stay in touch with your friends. You have to have a strong tool kit because there is a confluence of accounting. This way you don’t have the tendency to look back 20 years later and say. Sometimes that involves you advising them to buy this company at a certain price and sometimes if that price doesn’t work. so I think that’s really important because it is a big time commitment and both of us understanding that upfront helped a lot. the work is exciting. Also.. the Vault Finance Job Board and more.EDU) Also. What is the most rewarding aspect of your career? Helping clients build their businesses and working with them to determine the right strategy. “I wish I had done that. commuting really gets in the way. when a company misses its numbers in the middle of a process or the CEO gets fired or one of the buyers of the company that you’re looking to sell backs out. What are their strengths and weaknesses? What is their relationship with their board of directors?) You have to be a good listener and then you need to be a good communicator because much of dealing effectively at a high level in investment banking is not just understanding complex problems and analysis but being able to convey and synthesize those issues into a series of very clearly understood principles for others.” Visit the Vault Finance Career Channel at www. It’s challenging because it’s not easy and it is nice to meet new clients. there’s much more complexity and there’s no way to teach that in a classroom setting. If you don’t like that part—helping clients—it all gets tiring fairly quickly. What impact has your career had on your personal and family life? I went into investment banking with a very clear understanding of what it involved and my wife did too. I came from JPMorgan Chase to Peter J. you really have to listen and understand what those objectives are. message boards. You have to get a good read on your client (e. As you become older and more experienced and if you have children. Five years ago. From a personal standpoint. you should be able to spontaneously say yes. Solomon Company. What would you most like to change? I actually made an interesting change. it helps to live close to your workplace early on in your career because when you’re working intense hours.vault. Also. you really have to work hard to stay involved and relevant to your children both on the weekend and during the week. Finally. tax. Many clients are trying to build a bridge between strategy and tactics and want to be in a space but need help getting into it. Solomon Company In real life. Customized for: Will (wmz@ANDREW.CMU. So if someone’s having a recital at the end of their school year you may think it’s not important but it is. It becomes your job then to guide them tactically on how to accomplish that. they shouldn’t buy that company. it’s a lot harder to teach someone what happens when a deal doesn’t go the way it’s supposed to. you have to have good ideas because much of this business involves going in front of clients and showing them acquisition ideas. CAREER LIBRARY 107 . legal and finance issues. Going from a large firm to a small one for me was a lot about changing what was important to me and being at a much more transparent organization. because every client is different and every set of challenges a client presents is different. I had vowed that I wasn’t going to work for another big firm.g. and they invite you for a weekend getaway. effective executive? If the ultimate goal is to help your clients achieve their tactical goals. you have to be driven because the work is hard and the time commitments are demanding. which is why I am here. What personality traits or attributes do you think make for a good.

CMU. both in formal and informal programs. you ought to come into this thinking and wanting to be a success. helping him understand how the numbers would have been different and how our conclusion would have been different.com Inc. no matter which is your reason. friends of friends. It’s a subset of networking which is an important skill for young people to develop. What has surprised you the most about working in the finance industry? I think what surprised me the most is how cyclical the business is and how history repeats itself. At the end of the day you need to be sure you want investment banking. 108 CAREER LIBRARY © 2008 Vault. methods and philosophies that help you maintain a work/life balance and be a successful professional? From the moment I started in investment banking. there are so many nuances about what someone’s experience was like and what firms are like. Over the course of these cycles. I’m not looking for someone who spent 10 hours on our web site because that’s one-dimensional. In October of 1989. the United Airlines buyout blew up and the rest of the M&A market went into a slump for a couple of years. What advice would you give a young person considering a career in finance? Understand what you’re getting into. and how this is important to the end goal of what we’re trying to do and that if the circumstances had been different. I want someone who went through our web site and thought. From a recruiting standpoint. people have a tendency to lose sight of absolute values and completely focus on relative values. I try to see them in the morning before they go to school. Secondly. For me. maybe there’s a connection there or maybe I’m going to talk to people in the class ahead of me or my class who had summer analysts positions. Today you have the subprime lending debacle. the alumni network. You cannot underestimate the importance of having a personal network as you build a career. there are more junior people. the social circuit in New York and people in your hometown. Solomon Company Do you have any special techniques. or mentored others? I have.View from the Top: Advice from Finance Professionals Peter J. because it is a big time commitment. my wife and I had a policy where we go out every Saturday night. . Person to person contact. and if I can’t. The important thing is. I try to get home in time at night to see my kids. Call it date night or whatever. We’re fortunate to have a more flat organizational structure. when I go out and talk to analyst and associate candidates. You get to the end of these cycles and then the bubble bursts and everyone gets back to reality and the bubble starts building again. Customized for: Will (wmz@ANDREW. I have two children and she works hard taking care of them all week. and whether he/she understands why we’re doing this. Later. The nice part here is as a senior person you can take the time with a junior associate who’s doing an analysis for you and discuss with him why you asked him to run these numbers. that’s the most important part. A lot of people do this because they want a career in investment banking. You can meet people through professional associations. It’s a double-edged sword for a junior person because you get the exposure to more senior people but at the same time you have to be on your A game because there are fewer people to comment on or proof your work before it gets to a managing director. OK where have all these people gone to college. and they feel disconnected with what’s going on in the organization. Long Term Capital Management blew up. At larger firms you tend to have more formal programs because the senior people in the firm have much less interaction with the junior people. You should really want to be here and treat every new deal as an opportunity to learn something new. Understand the job of an investment banking analyst or associate. so it’s our time to be together alone. They base decisions relative to the deal before and lose all sight of the fact that you’re at an all time high. but a lot of people do it because they think it’s the best training they’ll get and then go out and do something else. think broadly about who could be a mentor. Have you ever been mentored.EDU) How can someone find a mentor within their company/industry? Most people are flattered to be asked to be a mentor. You can’t be afraid to ask. work with a new person or have another person in the firm compliment your work. You’re not going to have a great experience if you look to cut corners. it’s our time.

EDU) Visit the Vault Finance Career Channel at www.View from the Top: Advice from Finance Professionals Peter J. then I’d like to be a history teacher. the Vault Finance Job Board and more. I think there are underlying trends in the economy whether globalization. mergers and acquisitions often happen because companies need to change strategic direction quickly and cannot do so organically. before I came to PJSC. Part of the reason people hire experienced investment bankers is because they have been through more than one cycle.vault. Any predictions about the future of the industry? The cycles will continue to repeat themselves. I considered investment management and corporate development but came to the conclusion that I really liked investment banking and that this is what I really wanted to do. People have different ways of giving back and that would be my way. CAREER LIBRARY 109 .com/finance for insider firm profiles. changes in health care or changes in government spending programs that will continue to create opportunities and be disruptive to existing business models. Mergers and acquisitions is here to stay as a business. Customized for: Will (wmz@ANDREW. what would your dream career be now? Several years ago. if I am fortunate enough to have a second career after this one. Solomon Company What other careers and life choices did you consider before deciding on a career in finance? If you were not in the field. technological changes. There will always be a need for mergers and acquisitions to solve clients’ business needs. message boards. However. When these elements are present.CMU. I took a white sheet of paper approach to my job search and considered what I wanted to do next. and that’s why I can’t help but put in a plug here for our firm.

Q&A with Thomas Whitford What are some steps that you took to get to the position that you are in now? I was always willing to take on new assignments. credit policy. Often managers guard information because they believe it makes them more powerful. because I could rely on that network for support. I am a firm believer in sharing information with my subordinates as well as my peers. He was named chief risk officer in May 2002 with responsibility for credit policy. In 1997. I believe my career has benefited from that focus.com Inc. Mr. Inc. which allowed me to be more effective in subsequent assignments. and. Whenever I was offered the opportunity to move to a different part of the company in a different role.PNC Financial Services Group. It also helped me build a network of people. Mr. This empowers the team and makes the company more successful. they accept too quickly: “We have always been doing it this way!” Their insights could be very helpful in enabling us to break out of a pattern that isn’t as effective as it could be. Whitford helped PNC sharpen its strategic focus and coordinate risk management activities corporatewide. Whitford joined PNC in 1983 and has since held leadership positions in consumer banking. Mr. human resources and internal audit for The PNC Financial Services Group. His responsibilities also include directing the activities of PNC’s regional presidents and overseeing PNC’s risk management program. market risk management. raise their hands and challenge what we’re doing today. .EDU) One is that “information is power” and information leads to a more effective organization. I’ve always concentrated on what was best for the company. As the executive in charge of these key areas within PNC. He was named to his current position in May 2007.CMU. Mr. Whitford—Chief Administrative Officer Chief Administrative Officer Thomas Whitford oversees corporate communications. 110 CAREER LIBRARY © 2008 Vault. Doing so improved my understanding of the company and our business. I took that step. when they do ask. internal audit. Whitford received his BS in psychology from the University of Massachusetts and an MBA in finance from the University of Pennsylvania’s Wharton School. Too often an employee new to a group walks in and does not ask: “Why are you doing it this way? Or. then. figure out where the current business practices make sense and where they don’t. to increase employees’ effectiveness. asset management and strategic planning. operational risk. What are some things that you learned on the job and not in the classroom? Customized for: Will (wmz@ANDREW. Whitford serves on the boards of directors of Pittsburgh’s Dance Alloy Theater and Robert Morris University. The second is the importance of supporting a culture where employees are willing to challenge the status quo. enterprise risk management and the insurance group. Also. he was named chief executive officer of PNC’s wealth management business. Thomas K. but it doesn’t make their employees effective. risk analytics.

what their development needs are. and how the company should respond. There is a different regulatory body for each aspect of a financial services company. Their understanding is so limited. you need to take the time to understand the fundamentals of the financial markets. you need to pick a career that you think you’ll enjoy. So we spend lots of time talking. CAREER LIBRARY 111 . If they see me take my vacation. but if she’s not aware of that and she’s making plans. I’m not sure customers understand what they are buying. Customized for: Will (wmz@ANDREW. and the industry keeps introducing complicated products for sale to customers. and disappointment. Third. I do that for two reasons: one is to help keep me in balance. while ensuring I am creating opportunities to help them develop new skills. methods and philosophies that help you maintain a work/life balance and be a successful professional? There are two things I do. What personality traits or attributes do you think make for a good. Do you have any special techniques. and two is to serve as a role model for the employees who work for me. but you lose the daily contact. We have sacrificed time together and some of our flexibility for the financial rewards my career has provided. But it has also been time consuming. If you choose financial services. I don’t want there to be any surprises in terms of the time I need to spend at work. What impact has your career had on your personal and family life? In one obvious way it’s been rewarding financially. What advice would you give a young person considering a career in finance? First and foremost. I talk with my wife to make sure we are aligned in terms of expectations. and then finding opportunities to capitalize on their strengths.EDU) Also.vault. you need excellent communication skills. message boards. and by that I mean talking as well as listening. I make sure I take every one of my vacation days. You must be willing to stand up for what you think is right. a more tactical thing. effective executive? There are many. customers’ needs and preferences. you have to be decisive and possess a backbone. It’s given my wife and me a lot of opportunities to do things that we wouldn’t have been able to do otherwise. It’s not that you lose those relationships. that really doesn’t work out well. relationships change and that’s always difficult. When you change assignments. because it’s tough enough not being able to get home. One. what their strengths are. You should have some fun at work. I think it sends a positive message to them about the importance of a work/life balance. What has surprised you the most about working in the finance industry? The biggest surprise.View from the Top: Advice from Finance Professionals PNC Financial Services Group. Second. I spend a lot of time trying to understand the people who work for me. You need to be a strong strategic thinker: someone who understands market forces. Just coordinating your activities with all of these different regulatory bodies takes a lot of time and expertise. What is the most rewarding aspect of your career? The most rewarding aspect of my career is the development of people. What would you most like to change? The hardest part of my career is changing positions. they’ll take their vacation. Financial services careers require technical Visit the Vault Finance Career Channel at www. but I always come back to the same three.com/finance for insider firm profiles. Inc. Second.CMU. the Vault Finance Job Board and more. It is surprising that an industry as sophisticated and regulated as financial services ended up with this large a disconnect. is the mismatch between the complexity of products and services we have created as an industry and our customers’ understanding of that complexity. the number of regulatory bodies involved in our industry today surprised me.

I really wanted to get into a company where I was involved in the implementation and management of solutions versus the development of recommendations for someone else to implement and manage. what would your dream career be now? Since we’re talking about dreaming. Since I grew up in Los Angeles. you do need a solid foundation concerning the fundamentals.CMU. but that’s also a little limiting.com Inc. Have you ever been mentored. . While you do not need to be an expert in everything. Serving customers successfully requires this understanding. If you were not in the field.EDU) 112 CAREER LIBRARY © 2008 Vault. if I could be a Dodger that would be great! Any predictions about the future of the industry? The one thing that has been very clear in my 24 years at PNC is that the industry is continually changing and that we better be ready for a lot more change. While it was a rewarding career. different settings.View from the Top: Advice from Finance Professionals PNC Financial Services Group. Have a discussion and see if something can develop in terms of a mentorship. payment systems. For people who are starting their careers in banking and financial services today. for example. How can someone find a mentor within their company/industry? The easiest thing to do is to look at your boss as a potential mentor. and I am currently mentoring several people. As you get into different meetings. Inc. I’d love to be a professional baseball player. expertise in diverse areas: capital markets. the issues they will be dealing with 10 years from now will be very different. look out for a person with whom you get along. credit. or mentored others? Absolutely. What other careers and life choices did you consider before deciding on a career in finance? I was in health care consulting with one of the big firms before banking. Customized for: Will (wmz@ANDREW. I have been mentored and found it very valuable.

“You need to pick a career that you think you’ll enjoy. payment systems.vault. Inc. PNC Financial Services Group. credit. message boards. you need to take the time to understand the fundamentals of the financial markets. Financial services careers require technical expertise in diverse areas: capital markets. Customized for: Will (wmz@ANDREW. You should have some fun at work. CAREER LIBRARY 113 . If you choose financial services.EDU) Visit the Vault Finance Career Channel at www.com/finance for insider firm profiles. the Vault Finance Job Board and more. Chief Administrative Officer.CMU.View from the Top: Advice from Finance Professionals PNC Financial Services Group.” — Tom Whitford. Inc.

set high goals and memorialize them in writing. Greene serves in Prudential’s domestic Individual Life Insurance Business. it’s deciding what you want. Mr. where you want to be in five to 10 years. ChFC—President. Mr.EDU) 114 CAREER LIBRARY © 2008 Vault. That means thinking seriously about what your ideal position looks like. The Prudential Insurance Company of America based in Newark. where he was responsible for the sales activity of ten states throughout the midwest and east coast territories. Mr. so updating the plan kept me focused. Illinois. It’s important to plan your career path. Greene. I strongly believe that actively doing this over time was the key to my success. I have been updating my career plan every year and I find it interesting that as my goals changed. I believe a big differentiator lies in setting goals and defining a career path. . has been a member of The American College Board of Trustees since 2006 and serves on the marketing and certification committees. Someone once said. My strengths and developmental opportunities changed as well. It’s also important to create an aggressive self-development plan.com Inc. I began by doing an inventory of my skills and abilities. New Jersey. Greene continued to lead several assignments and regions before being promoted to the rank of senior vice president. There is great competition in corporate America today. the best development is self-development. Mr.500 agents and financial planners. For example. Greene joined Prudential in 1979 as an agent in Danville. He was recently named to the executive committee of the board of trustees for the American College. He is chairman of the board of Pruco Securities. Customized for: Will (wmz@ANDREW. and what steps you need to take to get there. and a member of National Association of Insurance and Financial Advisors. Mr.CMU. and living by that motto has served me well over the years. qualifying for Million Dollar Round Table during his first full year as a producer. when I first established my own career path. Greene is responsible for the national insurance sales organization. Greene holds the chartered life underwriter (CLU) and chartered financial consultant (ChFC) designations. Agency Distribution President of Agency Distribution John W. and represents the company’s face-to-face captive distribution system for insurance and investment products. I also didn’t wait for the company to develop me. CLU. Greene is also a member of general agents and managers association. which consists of some 2. my ideal job changed. He held various sales positions before being named vice president of regional marketing of the Illinois area in 1988. I took a candid look at my developmental opportunities—meaning the areas where I thought I needed to improve upon to achieve my career objectives. Q&A with John Greene What are some steps that you took to get to the position that you are in now? I’ve always believed that the challenge in life isn’t getting what you want. LLC.Prudential Financial Company of America John W. agency distribution in 1998. He was promoted to chief field officer in 2000 and appointed to president of agency distribution in 2002.

In fact. Good leaders excel in these areas and are critical to the success of corporate America and.EDU) Conceptual thinking–Having the ability to think through decisions about a business with its many moving parts. Common thinking does not create high-performance teams. nurture them and create an environment where they enjoy coming to work and are proud of their individual accomplishments and the accomplishments of the organization as a whole. They are willing to take personal and career risks to serve the long-term interests of the company and the constituents they serve. What is the most rewarding aspect of your career? Developing people and watching them grow under my leadership is very rewarding. CAREER LIBRARY 115 . My experience proved that actual work experience was the best way to learn how to effectively lead a team. They create environments where people want to participate. It never grows old even with the passing of time. you have to have the patience to appoint the right people. the Vault Finance Job Board and more. I might add. Customized for: Will (wmz@ANDREW. They are developed. shareholders and employees. I would like to see cultural shifts and trends change more rapidly. it is acquired through work experience and maturation. Good leaders take people to places they wouldn’t have traveled on their own.vault. and I enjoy making that happen. What would you most like to change? The amount of time it takes to change a culture. You have to develop them. What personality traits or attributes do you think make for a good. developing your own leadership qualities and continuing to study human behavior. Good leaders cannot fully educate themselves in a classroom. then I would suggest that it begins with learning about developing people. because it’s not for everyone. it can prevent their formation. Early on it’s important to determine whether a leadership role is something you want to pursue. I learned about people! I don’t think the classroom can totally prepare you for understanding human behavior. Major change just doesn’t happen overnight. customer needs.CMU. I also enjoy building high-performance teams. High-performance teams don’t just happen. They’re proud of their results and they work collectively and collaboratively for the good of the team. The marketplace can be unforgiving. promote them and watch them grow from year to year under your leadership. it is not realistic. If you do choose a path of leadership. Through his or her leadership and personal example. but also to appreciate the realistic pace of change. they’re quite rare. they want to be part of something big. and to be able to clarify the key issues in complex situations is a critical attribute of good leaders.View from the Top: Advice from Finance Professionals Prudential Financial Company of America What are some things that you learned on the job and not in the classroom? That’s an easy one. An important component of building a strong team is to have ethnic and gender diversity as well as diversity of thought. I think the challenge here is that the marketplace demands nimbleness in order to be competitive. message boards. Unfortunately. It is an extremely gratifying experience. mentor them. I have to be “impatiently patient. Finally. It’s very rewarding to recruit people. Some people are better served and find more gratification from being an individual contributor. Courage–Effective leaders know when the course of action is right based on business judgment.com/finance for insider firm profiles. Cultural shifts can take decades to develop.” This term reminds me to move fast. Visit the Vault Finance Career Channel at www. You can’t put a collection of people together in a room and call them a high performing team. they set an exemplary tone at the top. such as customers. effective executive? What come to mind in no particular order are quite a few things. Ethical Behavior–Effective executives act with integrity and demonstrate a commitment to company values and principles. So while I try to remain patient in changing a culture. ethics and values.

effective executives build organizational capabilities. I look at a career as a marathon. It is an incredible career. having time to myself and being a solid contributor in my professional life. Building Organizational Capabilities–Lastly. and because of that. Once you make appointments for those important things in your life. We have people in the insurance and financial services industry that come to work every day with a burning. As an example. We sell dreams. flight. What advice would you give a young person considering a career in finance? I would encourage any young person considering a career as a financial services professional to learn as much as they can about the financial services industry. Once an individual determines that this is the right career. you can’t cancel them. Someone once told me that if you are too busy to run. and all for me is making time for my family.View from the Top: Advice from Finance Professionals Prudential Financial Company of America Strategic Leadership–This is needed in order to drive a compelling business vision that does not accept the status quo. methods and philosophies that help you maintain a work/life balance and be a successful professional? Many years ago. Initiative–It is another important attribute that is required to understand and recognize changes in the marketplace. To be successful in this career. and to know what customers need and being passionate about filling those needs. but it is not for everyone. we compete with consumer dollars that are often allocated to more tangible commodities. time blocks for my career and time blocks for me.m. A career as a financial services professional has a compensation structure that allows people to be compensated as much as their talents permit. highly focused and be able to keep pace with changes in the marketplace. opportunities and problems that occur in the workplace.com Inc. I think this requires incredible focus. it’s important because it’s something I need to do. not a 100-yard dash. an individual must be self-driven. continuous desire to educate and help individuals secure a better financial future. For me. What impact has your career had on your personal and family life? Do you have any special techniques. organization and prioritization. There’s potential for excellent compensation. I would suggest interviewing men and women who are presently financial services professionals and who have built their own successful practices.EDU) 116 CAREER LIBRARY © 2008 Vault. It’s important to remain focused. we sell promises for the future. I run every day. Drive for Results–Leaders who have a strong drive for results demonstrate an underlying passion for continuous improvement every day. and ultimately my work benefits from it. I disagreed then. Actively engaging and retaining talented people in essential positions and developing a bench of successors for these positions are absolutely critical. and learn as much as you can from them. . you are just simply too busy. I’ve watched many people who were entirely committed to their profession burn out. I found it’s important to have time blocks—Time blocks for my family. What has surprised you the most about working in the financial services industry? What surprised me 29 years ago and continues to surprise me today is that many financial and insurance protection products that are so needed. this may be the right career for them. Seeking Information–Good executives continually seek out information. This is an industry that has done a lot of good for a lot of people and if someone has a desire to make an impact and not just a living. I am an avid runner. then it’s time for due diligence in search Customized for: Will (wmz@ANDREW. I can’t think of many industries that have done more good for more people for a longer amount of time. but these are promises that customers can’t hold or touch or see. and sometimes. and I disagree now. are not owned by more people. I’ll do a six-mile run at 2:30 in the morning so I can reach the airport for a 6 a. I aspire to have it all. someone once told me that you can’t have it all. as absurd as it may sound. In order to understand what that means. 365 days a year. No one can do it alone.CMU. stay up to date on trends.

I had a desire to help others and this industry provides that opportunity. People come together and have lunch and enjoy one another’s company and call it a mentoring relationship. How can someone find a mentor within his or her company/industry? First. salary structure. What other careers and life choices did you consider before deciding on a career in finance? I started with Prudential when I was 20 years old. I’ve grown. Customized for: Will (wmz@ANDREW.vault. Mentoring relationships are not social occasions. my priorities have changed. Basically. so I’ve spent most of my 29 years managing people. I was involved in a family business that was going to transfer to me. and understanding the advancement opportunities they offer. then you have a responsibility to mentor other people. That has allowed me to develop good management and leadership skills. or mentored others? I would suggest that anyone who has accomplished anything has been the benefactor of not one. seek out people in your company who have the attributes that you want to have or that you need to improve upon. CAREER LIBRARY 117 . Mentoring is extremely important to individuals who want to develop themselves. Don’t rely on your boss or your company to develop you. if you develop yourself. it is evaluating a company’s training programs.View from the Top: Advice from Finance Professionals Prudential Financial Company of America of the right company. Try to find a match that is very strong in the areas you want to develop. I will give back to communities on a full-time basis using the professional skills that I have developed. If you have a plan. I would like to apply what I’ve learned about general management and leadership to the nonprofit world. There are lots of companies in this industry so I suggest an interview with several to determine whether or not the company shares their values. At some point. I would also encourage examining a company’s value proposition. and I’ve worked with a great company that has allowed me to grow and has grown with me. A mentor should at times make you feel a little uncomfortable. so I didn’t have a long list of things I wanted to do at that point of my life. I’ve had the privilege of taking on new and larger responsibilities. I have been fortunate in that I have been with one company for 29 years. and I’ve developed. Have you ever been mentored. but in my view that’s a friend and not necessarily a mentor. go to co-workers. I would also suggest that as you develop and are the benefactor of good mentoring. I have found over the past five to seven years I have spent an incredible amount of time mentoring others and I intend to continue to do so. and so that is how I began. When I do that. One mentor carried the baton and helped me grow and develop to a point in my career and then handed the baton over to another mentor who helped me reach a higher level of success. A mentor should be someone who has clear strengths in an area you need to develop. I also believe that mentoring is like a relay race. They talk to you about your growth and development and take you to places that you wouldn’t have gone on your own.CMU. A lot of people say in corporate America that there is a lot of competition vying for advancement. and mobilizing. if you add value and if you are committed to continuous growth. I believe at some point. I’ve had several mentors throughout my career. Go to your manager. health and welfare benefits.EDU) If you were not in this field. Once you have a good handle on what your dreams are and what you need to do to achieve them. dreaming. It’s about being pro-active. I was looking for a different life than my father’s. Good mentors ask tough questions and they challenge you. but also look externally. but I also feel that true mentoring is generally misunderstood. I believe that there will be a point in time when I close this chapter and open a new one. you have to be able to give back and transition from being the mentee to the mentor. what would your dream career be now? I started my first management assignment when I was 23 years old. the Vault Finance Job Board and more. I don’t think there are as many qualified competitors as you may have think. message boards. and I suggest to my mentees that there may be far less competition than they think.com/finance for insider firm profiles. but it was a transfer I was not looking forward to. look internally in the company. but several mentors. Visit the Vault Finance Career Channel at www. Find out if it’s a company that will provide training and expertise in the specific area he/she wants to pursue. understand your strengths and developmental areas.

the future is as bright as its incredible past. I continue to believe that most people will seek out a trusted advisor whom they feel comfortable with. Having said that. Our company plans to continue to provide a career path that meets these multicultural and gender opportunities that are developing.” They will have portable cash balance savings plans and they’re more likely to have multiple employers. . It will be up to them to develop strategies to help grow and protect their wealth.EDU) 118 CAREER LIBRARY © 2008 Vault. I believe the provider of choice will be the financial services professional. there is a need for financial services professionals in a market where one generation’s wealth will transfer to another.View from the Top: Advice from Finance Professionals Prudential Financial Company of America Any predictions about the future of the industry? As far as this company goes. I believe qualified financial services professionals are in the best position to help consumers meet their goals and to achieve their hopes and dreams for a financially secure future. For the financial services industry. Consumers will likely want to establish an ongoing relationship with a knowledgeable professional they can trust. and they need experts who can provide sound advice and guidance at arguably the most important time of their lives. The number of women and people of color that can benefit from the products and services we offer are continually increasing. First of all. There will be multiple and emerging outlets where they will be able to acquire these products. to help them navigate through the complexity of the products and services that are available to help secure their financial future. and where an aging population is nearing retirement and must plan for the distribution of their assets.com Inc. Equally important as we go forward is that consumers and employees are going to be asked to “be their own rock. such as worksite marketing and the Internet.CMU. and someone who will help them make some of the most important decisions of their life. These groups need to understand the multitude of products. someone who can make sense out of a mountain of information they need to navigate through. Customized for: Will (wmz@ANDREW. to name a few. there is a changing face of the consumer today.

com/finance for insider firm profiles. it can prevent their formation. In fact. You can’t put a collection of people together in a room and call them a performing team.vault. President of Agency Distribution in Prudential’s Domestic Individual Life Insurance Business. The Prudential Insurance Company of America Customized for: Will (wmz@ANDREW. message boards. They are developed.EDU) Visit the Vault Finance Career Channel at www. the Vault Finance Job Board and more. You have to develop them and common thinking does not create highperformance teams.CMU. CAREER LIBRARY 119 .View from the Top: Advice from Finance Professionals Prudential Insurance Company of America “High-performance teams don’t just happen.” — John Greene.

CMU. He later became the firm’s regional leader for Georgia. He is chairman of the Raymond James Technology Advisory Group. Mr. together with Canadian subsidiary Raymond James Ltd. Additionally. I started out in the financial services industry as a financial advisor—learning about the business by doing the business. Increasing responsibilities led to his appointment as executive vice president of business development. Helck entered the financial services industry in 1983 as an investment representative for Edward D. Helck began his association with Raymond James in 1989 as a vice president of business development for its independent contractor subsidiary. I sat with retirees.com Inc. He oversees its domestic broker/dealer subsidiaries.Raymond James Financial. Mr. and Londonbased Raymond James Investment Services. Mr. which is charged with planning. Helck received his BA from the West Virginia University Institute of Technology and is a graduate of the Securities Industry Institute at the Wharton School of Business and of the Harvard Business School Leading Professional Service Firms Program. legal. I learned our business from the customer level. Raymond James & Associates and Raymond James Financial Services. Even though I had an eye towards management. Chet Helck—President & Chief Operating Officer President and Chief Operating Officer Chet Helck works with the CEO and other senior management in formulating and directing strategic initiatives for Raymond James Financial. in addition to representing the firm in activities related to public company status such as engaging institutional investors and working with analysts covering Raymond James. human resources.EDU) What are some steps that you took to get to the position that you are in now? You have to really know the business you are in. Q&A with Chet Helck Customized for: Will (wmz@ANDREW. wealth management. Jones & Co. marketing and corporate communications. I have never lost sight of those important lessons learned by doing. directing and coordinating the company’s technology efforts. and as chairman of its Private Client Group Steering Committee. Florida and Alabama. where he shaped an environment of success that contributed significantly to remarkable growth in the firm’s independent contractor business. Inc. He became president and chief operating officer of Raymond James Financial in February of 2002. as well as of numerous subsidiaries throughout the organization. Helck’s leadership responsibilities further include risk management. which turned out to be life planning. he served for nine years as a product marketing and territory manager for Deere & Co. and built a successful retail office. he serves as a director of Raymond James Financial. with widows and with young professionals helping them with financial planning. . Prior to working in the securities industry. Helck serves as a board and executive committee member of the Securities Industry and Financial Markets Association. Mr. 120 CAREER LIBRARY © 2008 Vault. Mr.

CMU. Management means getting things done through other people. message boards. but it’s also about contributing to the efficacy of how the organization meets its objectives. I attempted to persuade the HR manager that he should call his counterpart in the lawn mower division (because I really knew a lot about lawn mowers having mowed yards since I was a boy) and to get them to hire me in for the same type job in their area. when I was a senior in college.com/finance for insider firm profiles. you have to get it in your blood. After two weeks look at those words and write a job description that includes those things and then see what kind of job you should seek based on the things you enjoy. Customized for: Will (wmz@ANDREW. music (I was in a band) and public speaking (I felt pretty comfortable in that role). and you have to know a business experientially.View from the Top: Advice from Finance Professionals Raymond James Financial. I often tell some of these incredibly bright young people who come through our management training program. What are some things that you learned on the job and not in the classroom? Make sure you identify what you can be passionate about and transpose those things into a job.” Surprisingly. in being told no. Being good at it is the key to success. Write down words that reflect the things you enjoy. Visit the Vault Finance Career Channel at www. It’s rewarding to develop people. and to really learn you usually have to start with the basics. delegating. after I had been working and successful for a while. and I couldn’t relate well to the academicians who talked down to the students. with a subsidiary company based in Atlanta. hopefully even better than you. who say they want to “play a strategic role with P&L responsibility” that they really don’t know squat about our business and they had better go learn it first. travel (I had been on an airplane once). One of the toughest things managers have to learn is letting go and getting others to do something. to be able to make a contribution and have it mean something.” I wrote down: technical design. not doing things yourself. I would also have learned another language. photography (a friend had just bought a camera I thought was cool). creating multimedia expressions of the capabilities that had been designed into the products. a professor gave us some very good advice about choosing a career. So my ideal job was to “work with technical people in a company. “Take a notebook with you wherever you go for two weeks. while I did some of the work for an MBA I took the classes too late. If you are passionate about something.” So. He said. he did let me down gently. not just academically. I didn’t get it. Earlier. you can be good at it. CAREER LIBRARY 121 .vault. Though it took a while for him to say no again. The HR manager was calling back to invite me to become the first “trainee” in a new management development program. What is the most rewarding aspect of your career? Feeling that I can really make things happen has been my biggest reward. they hired the son of a John Deere dealer who obviously knew a lot more about the product than me. Years later I joined Raymond James. and to create sales and marketing materials to help sell those products in the marketplace. Illinois. in terms of both developing people and affecting financial results. You have to get your hands dirty. “Sign me up. the Vault Finance Job Board and more. I wasn’t sure I knew how to properly pronounce combine or Moline. persistence helps. But about an hour later the phone rang.EDU) What would you most like to change? I probably would have gotten an MBA . one company had this job—it was the combine-harvester division of John Deere in Moline. Inc. industrial management (my degree). By then I was able to demonstrate knowledge of the business from experience and an aptitude and a passion for management. taking new product designs off the drawing board. I said. But. but I interviewed for the job. To be relevant. You have to know something about what you are doing.

but I will always be able to benefit from more mentoring. but if you maintain a healthy family life and a healthy attitude. “I’ll have that report to you on Monday”—and you don’t.com Inc. The negative people are rationalizing their own underperformance and blaming someone else. Working long hours. Be reliable. Demonstrate humility. they can score well using their intelligence. There’s a small group who outperforms. What advice would you give a young person considering a career in finance? Learn from the ground up. My mother always said. but we have to have a plan in place to deal with a broad range of possible outcomes. So. especially with young people in business. I know there are students who can get good grades without really learning anything. and I knowingly gave up some business to accomplish that. Well. What personality traits or attributes do you think make for a good. and the other bigger group who are the complainers. Attitude is the most important factor to success. . it’s a myth. and if your family is supportive and understanding. “Remember where you came from. It’s those fundamental little things that create the relationship of trust. you need to be able to diversify and manage risk and in financial management terms you need to have a solid business plan and a commitment to it. that will make or break a career. It’s the little things. My advice is to hang out with the positive group. methods and philosophies that help you maintain a work/life balance and be a successful professional? One’s work life affects everything—and family is the most affected. It’s not just the big things that can ruin you. Customized for: Will (wmz@ANDREW.CMU. or lack of it. Study those who are good at what they do. who know their stuff and who are thinking of the possibilities. Emulate winners. where there are two groups. effective executive? Have integrity. We cannot see the future.EDU) Have you ever been mentored. you will outperform others. over time. “I’ll call you tomorrow”—and you don’t. 122 CAREER LIBRARY © 2008 Vault. the negative ones. They have about them an air of credibility that they really do know the future. Do what you say you are going to do. Tell the truth and the whole truth. developing relationships with colleagues all make for competition with your family. “I’ll get you an answer”—and you don’t.View from the Top: Advice from Finance Professionals Raymond James Financial. Traveling is hard on a family and many successful careers involve a fair amount of travel. Managing your attitude is incredibly important but it is hard—it’s much harder than doing your homework. that’s not a license to take them for granted. in financial planning terms.” What impact has your career had on your personal and family life? Do you have any special techniques. There seems to be an assumption that people in the financial services industry can predict the future. I don’t have any particular system but I try to be a part of what’s going on. you will have to make sacrifices with both family and work. but also have a backup plan. You see talking heads on TV. Take the educational process seriously. but it was important. Having to be away when important things happen is hard. But I would advise students to really learn. or mentored others? How can someone find a mentor within their company/industry? Yes. Inc. assuming you have the fundamentals and the basic attributes. No one will lose confidence in someone more quickly than having them not do what they say they are going to do. Yes. We get surprised along with everyone else. You must not lose sight of the fact that these conflicts exist. executives quoted in the newspaper all making predictions about what is going to happen. I did spend time with my son when he was a boy scout and went on field trips and camping weekends. There’s a practice you’ll often find in business. absorbing the knowledge is important. I have been mentored. What has surprised you the most about working in the finance industry? The perception others have about our industry.

I look for those who are engaged. A lesson to learn is that the young aspiring person must reach out to the mentor. Raymond James plans on being at the forefront of this growth. I want to continue in this role so long as I can make a relevant contribution.EDU) Visit the Vault Finance Career Channel at www. Take the first step. meet.View from the Top: Advice from Finance Professionals Raymond James Financial. etc. and as people in emerging markets become consumers of financial services we will export our business knowledge to those markets. I try to mentor the people who demonstrate the most ability to contribute.com/finance for insider firm profiles. The demographics in our country. is already—huge. message boards. CAREER LIBRARY 123 . What other careers and life choices did you consider before deciding on a career in finance? If you were not in the field. Customized for: Will (wmz@ANDREW. I have my dream job right now. Inc.CMU. indeed in the world.vault. Beyond that. Any predictions about the future of the industry? The financial services industry has a very bright future. and are willing to commit to you that they are on board helping you achieve your objectives. the Vault Finance Job Board and more. would tell you that the demand for our services from the baby boom generation is going to be—in fact. have the best attitude. Maybe years from now I will take my boat to the Bahamas for three months and go diving. Ask to go to lunch. what would your dream career be now? I think seeing my fingerprints all over something that really matters is wonderful. there’s a developing middle class in parts of the globe where there was not one before.

Recognizing the value of a team is more vital than any one contributor. regional shopping malls. Customized for: Will (wmz@ANDREW. I learned early to stay very focused on providing great service—to my team and to my clients. Baltimore and Los Angeles. strengths and what truly motivates them is an important part of building a successful group. Relentless preparation. homebuilding and hospitality industries for more than twenty years. CPA—Audit Principal Joyce Price is a Principal in Reznick Group’s real estate consulting and audit practice. consulting and tax services. Ms. A cohesive team will naturally build rewarding relationships with clients. and has extensive experience servicing the audit and accounting needs for some of the largest real estate investors nationwide. P. She has overall responsibility for the financial due diligence services for one of the largest consumer and commercial lending companies in the country and is the lead principal for many of Reznick Group’s largest real estate clients.CMU. the Urban Land Institute. In my current position. Developing strong relationships with my team is essential. Understanding. you continue to expand your technical knowledge and learn when and how to apply this knowledge. the Maryland Society of Certified Public Accountants.Reznick Group. Ms. Price has been involved in over $100 billion in real estate transactions including hotels and resort properties. She currently divides her time between Bethesda.com Inc. As a result. listening and recognizing each person’s goals. I wouldn’t be where I am today if I hadn’t been dedicated. Each business transaction has distinct elements. Over the course of her career. . multifaceted real estate projects. Price received her BS in accounting. I am responsible for managing a group of professionals who provide audit.EDU) What are some things you feel you’ve learned on the job and not in the classroom? I have learned the importance of fostering solid relationships. my partners and my clients is vital. Ms. focused and prepared and had good people to work with and to work for. Price’s professional affiliations include the American Institute of Certified Public Accountants. the whole team is more likely to be successful in achieving both the individual and group goals. Additionally. land developers. having and reflecting a strong work ethic and recognizing the importance of collaboration have been fundamental to my success. I always wanted to deliver something that would make me proud and my expectations of myself are pretty high. I have learned that effective communication with my staff. Q&A with Joyce Price What are some steps that you took to get in the position you are in now? I was always determined to do my personal best. Price. cum laude from the University of Maryland. whether I was in school or later at work. learning 124 CAREER LIBRARY © 2008 Vault. Once you’re on the job.C. office properties. She has been providing professional services in the commercial real estate. In school you are taught the technical skills that serve as the foundation for your career. homebuilders and large. Joyce S. private equity funds. the National Council of Real Estate Investment Fiduciaries (NCREIF) and the Pension Real Estate Association (PREA).

When you’re in public accounting. My “on-the-job” experiences have taught me that to be truly successful—you have to be agile in your thinking and your approach to clients and staff. learning how to listen to the answers. You must be proactive versus reactive. To win at this—learning to communicate effectively and consistently has been critical. to understand the economics of the transaction. how women could and should interact with one another in their chosen profession. the Vault Finance Job Board and more. understanding the issues involved and the decisions made in structuring a transaction. and have the ability to actually implement them.com/finance for insider firm profiles. developing and enhancing your business acumen are achieved throughout your career. I’ve worked with some individuals for over 10 years. Acquiring. Second. and furthermore.View from the Top: Advice from Finance Professionals Reznick Group. develop an entrepreneurial spirit. message boards. On-the-job training includes learning what questions to ask. There haven't been many role models to demonstrate how to juggle all the demands of work and home life. Fourth. mastering the art of consulting. the exceptional leadership opportunities that abound coupled with the ability to provide exceptional client service are not readily found anywhere other then public accounting. Sixth. Customized for: Will (wmz@ANDREW. new opportunities and new ideas. I’ve enjoyed sharing my knowledge and experience to help develop those successful careers and have learned more than a few things from my staff along the way. The flexibility I have been afforded at work has been essential in managing my career and raising my children with my husband.vault. will always be the most successful executives in any business. confident professionals is extremely rewarding. constant preparation and the ability to anticipate issues are essential. My son is in his sophomore year at Emory and Visit the Vault Finance Career Channel at www. P.C. Public accounting is very fast-paced. learning how to creatively resolve issues and learning to think outside of the box. foster and sustain relationships. the objectives and goals of the transaction and the risks and rewards for each party involved is essential. You have to be capable of making adjustments to every situation you encounter and you absolutely must be able to cope and manage through constant change. What would you most like to change? I love my career and public accounting. you should be passionate about your work and love what you do. be optimistic and innovative and establish yourself as a visionary leader. Both staff and clients must have trust in my judgment and know that they can depend on me do to what is “right” and reasonable even if it is not uniquely popular. Watching them progress from the day they came through our door with uncertainty and tentativeness to becoming selfsufficient. Public accounting provides opportunities for continually expanding your knowledge and developing management skills.EDU) What impact has your career had on your personal and family life? My generation is among the first for women to enter the workforce in earnest. Third. it is certainly about giving back by mentoring. It is not the type of position where you come to work each morning and know exactly what you’re going to be working on. People who are creative and lead the way with bold new ideas and strategies. Public accounting is an amazing arena to grow a career that can move in a multitude of directions— all while remaining in public accounting. Reznick Group accommodates flexible schedules and adopts a results-oriented focus. Each day brings new challenges. Most of all—I have learned that integrity is paramount to everything we do. What is the most rewarding aspect of your career? At this point. What personality traits or attributes do you think make for a good. CAREER LIBRARY 125 . dynamic and unpredictable. I have also learned to adapt.CMU. you have to set goals and objectives. you need to be an effective communicator. In addition to learning how to build. Fifth. If there were any one thing that I could change—it would be the perception that public accounting is a great place to launch a career but then transition into industry. coaching and developing people. you know very early on whether your personality is suited to the field. Developing exceptional technical skills. you need to really care for the people with whom you work. effective executive? To be an effective executive. Knowing you’ve had a positive influence on people both in their personal lives and in their careers is one of the most rewarding aspect of any person’s life. regardless of what field they’re in.

A good mentor will give you feedback even when you’re doing great. sometimes even on a daily basis.EDU) An individual should also take the initiative to ask for feedback. learn from their decisions. soon will be applying to the business school. go with the flow. federal and international tax professionals on a particular engagement. This is a challenging and ever changing environment so it is important to have a passion to succeed and a hunger for knowledge. Many transactions today are completed entirely using information technology so information technology specialists are added on the audit team to gain an understanding of a client’s electronic data interchange and to test its output.View from the Top: Advice from Finance Professionals Reznick Group. I have always worked throughout my children’s lives and have dealt through the common work/life balance issues. Other examples might include utilizing valuation specialists as well as state. and not expect perfection from yourself all of the time. P. Emulate the positive traits you see in these individuals. I’ve also been mentored at work. My daughter is a senior in high school and will be entering college next year. it included life skills that I continue to apply today. I coach our employees on a daily basis as I love to teach. Inspiring others to do their personal best and ensuring that each person sees that they can and do make a difference is important to me. You just need to be flexible. The coaching I received went beyond technical skills. .CMU. You want the constructive criticism so that you can continue to improve and develop. identify their attributes and try to determine what makes them successful. But I would hope that in looking at the whole picture. but you can’t improve without it.com Inc. They should observe the successful people within their organization. I have demonstrated to my children that you can really have both a career and a happy family so long as the communication is open and compromises can be made. What has surprised you most about working in the accounting industry? The constant change. In addition. I was mentored in college by my professors who gave me advice on what field to pursue. There have been times where certain family events have been missed and times when certain business events have been missed. in an environment of constant praise you will only stagnate. 126 CAREER LIBRARY © 2008 Vault. My father used to say that people like what they are good at and they are good at what they like.C. I think it should also be up to the individual to seek out their own mentor. Customized for: Will (wmz@ANDREW. Do you have any special techniques or philosophies that help you maintain your work balance? It’s about knowing your priorities. I was mentored as a child by my parents. I’ve been mentored throughout my life. and it’s from my professors that I chose public accounting as my career. My partners at Reznick Group have inspired me to advance beyond what I thought was possible. You don’t want to chose a mentor who will only pat you on the back and tell you that you’ve done a good job. Feedback is not always an easy thing to hear. the need to integrate specialists onto the audit team has increased significantly. Have you ever been mentored or mentored others? Yes. There have been significant changes to the accounting profession throughout my career. The quantity of accounting rules and financial pronouncements issued has increased tremendously during the past five years. How can someone find a mentor within their company/industry? I know that some companies adopt formal mentoring programs but in addition. Balancing the pace of change with training and implementation continues to be a challenge. What advice would you give a young person considering a career in accounting? Choose something that you’re passionate about.

” This experience sealed my decision and I changed my major from finance to accounting. In addition.vault. and will continue to be a focus to align the generally accepted accounting principals that exist for various nations to a set of standards that will be adhered to on an international basis. with increasingly more requirements and more oversight. P. what would your dream career be now? I would probably choose something involving the travel industry as I love to travel.EDU) Visit the Vault Finance Career Channel at www. During recent years. up to now.View from the Top: Advice from Finance Professionals Reznick Group. CAREER LIBRARY 127 . been generally reported on a historical cost basis. This trend started with just investments but has now reached a significant number of other financial statement components that will touch and affect all aspects of the financial statements. the Vault Finance Job Board and more. But when I took my first accounting class. Financial statements have.CMU. message boards. our financial reporting must keep pace. I interned with a public accounting firm and experienced the energy. the enthusiasm and the intellectual challenges of “tax season. If you were not in accounting. I really enjoyed the course work and did well.C. During the spring semester of my junior year. There is. the Financial Accounting Standards Board has issued several pronouncements which require components of the financial statements to be reported on a fair market value basis. Any predictions about the future of the industry? The industry is going to continue to become more sophisticated.com/finance for insider firm profiles. Customized for: Will (wmz@ANDREW. What other careers and life choices did you consider before deciding on accounting? I originally intended to be a stockbroker and chose finance as my major at the University of Maryland. as the economy has become more global.

You need to have a broad understanding of your clients’ needs and the services you are providing. Mr. Q&A with Steven Kass What are some steps that you took to get to the position that you are in now? The most important step in moving ahead in business or your career is to build a strong foundation and knowledge base. one of the things that helped me a lot in my success is that I paid attention to other individuals. most importantly. and you need a range of skills and experience that you can develop only in the field. For me.Rothstein Kass Steven A.. and he frequently lectures before industry groups and professional associations. and that’s not the way to succeed. Pennsylvania and Florida. You cannot be afraid to make a decision. Kass received his BS in accounting from Syracuse University. he joined Rothstein Kass. Mr. . Kass is a member of the American Institute of Certified Public Accountants. New York. Kass serves on the advisory board for the Lubin School of Accounting at Syracuse University and recently completed a two-year term as international chairman of AGN International Ltd. Too often people sit back and wait for things to happen. You have to understand what is required in the position to which you aspire. Mr. He is certified to practice in the states of New Jersey. After three years. Kass—Co-Managing Principal Co-Managing Principal Steven Kass has served at Rothstein Kass for the past 21 years. and if you can show that you have the skills and experience to meet the responsibilities of the position— and this includes understanding and skills related to technical. Kass began his career with Arthur Young (now Ernst & Young). Bringing strong skills and a fresh mindset to the firm. what is influencing the outcome and you need to learn to trust your instincts. You have to learn how to motivate and lead—and that understanding and those skills come. You need to have a keen awareness of circumstances around you—what are the dynamics of the situation. with experience. Mr. he has been extensively involved with advising clients within the firm’s financial services group. Kass has played an integral role in the firm’s growth and national presence over the last 21 years. the New Jersey Society of Certified Public Accountants and the New York State Society of Certified Public Accountants. in part. tax and advisory services to a wide range of public and private businesses and their owners. people and client responsibilities—then you have a much better chance of succeeding. Additionally. to succeed you need to take ownership of your career and not wait for things to be presented to you. I saw what they did and what worked for them. Customized for: Will (wmz@ANDREW. I would add that. He is also a member of the firm’s board of directors he has extensive experience promoting audit. Mr.CMU. organizational. The classroom does give you a 128 CAREER LIBRARY © 2008 Vault. an association of separate and independent accounting and consulting firms in 80 countries. and I learned from that process.com Inc. Then you need to be observant of other successful people and what makes them tick.EDU) What are some things that you learned on the job and not in the classroom? You need to have both technical skills and experience. He was honored in January 2004 with a Distinguished Achievement award by the banking and finance unit of B’nai B’rith International.

the easier it is to control my life. A good leader needs to be able to motivate people. for that matter. The profession has gone through tremendous growth have and I always understood and even expected change.View from the Top: Advice from Finance Professionals Rothstein Kass foundation. I am not sure I know what I would like to change.vault. the type-A personalities that we are. He or she needs to be nimble.EDU) Another technique is that I only have one calendar for work and home. especially a technical foundation. you never could have anticipated the collapse of Arthur Andersen and the subsequent implementation of Sarbanes-Oxley legislation. and it is something I do work hard to improve upon. I try to simplify my life. and it can also create opportunities. Those events really changed the landscape of the accounting profession. in particular. Visit the Vault Finance Career Channel at www. because both work and family are important and deserve appropriate attention. CAREER LIBRARY 129 . We try not to interrupt anyone’s scheduled time off with work issues. you cannot really build the strong reputation that you need in order to be successful. effective executive? A good leader needs to have vision. You need to schedule your family time as if it’s your most important client. Being charismatic is good.com/finance for insider firm profiles. but at the end of the day you need to develop leadership and people skills. If you think about the accounting industry. What has surprised you the most about working in the accounting industry? I’ve always understood accounting to be a dynamic profession. Customized for: Will (wmz@ANDREW. methods and philosophies that help you maintain a work/life balance and be a successful professional? I think it’s simply a matter of keeping work/life balance a priority. flexible. new services. it’s a firm philosophy to “disengage” during time off. And there are mutual benefits when the resources are developed and focused properly. And.CMU. As far as the profession goes. I literally do schedule my family time. Seeing people achieve and benefit from the growth of our organization is really one of the most satisfying and gratifying aspects of my current position. Charisma doesn’t hurt either. Do you have any special techniques. and you need to know when to trust your instincts. both the individuals and firm succeed. That way it stays a priority. and my most effective technique is literally to schedule my family time. The more I combine my databases and have all information in one central place. I am far from the best role model. message boards. Sometimes you need to have the flexibility to schedule your leave to deal with family-related issues. but the remarkable evolution in the profession exceeded my expectations. What is the most rewarding aspect of your career? The most important thing for a professional services firm is its human capital. and you make sure you do take the time needed to take care of obligations and interests. a good leader needs to make sure he or she is surrounded by good people who can become good leaders. not make it any more complicated. and they created new requirements. He or she needs to see the big picture and have a good sense of where the firm needs to go. What impact has your career had on your personal and family life? Balancing your career and family life is always a challenge to highly motivated people. adaptable and observant. I have one email address also. although there are times that I can certainly be better at it. I put it in my calendar. What surprised me the most is the dynamic effect Arthur Andersen imploding and Sarbanes-Oxley being created had on the profession. Without having talented and highly motivated people. new ways we can help our clients. I don’t go for multiple email addresses. Change can be unsettling. What would you most like to change? I feel pretty blessed with my career so there’s not a lot that I’d like to change. Actually. the Vault Finance Job Board and more. but I want to make sure we can adapt quickly to or in advance of any significant changes. you need to be nimble when you see change around you. What personality traits or attributes do you think make for a good. and we practice this concept at all levels of the firm.

I would advise a person embarking on a career in accounting to take it seriously. as opposed to waiting for it to get to you and waiting for someone to acknowledge you. As a mentor you should identify your future leaders and put each of them into a position to succeed. it was the right decision. You need to be observant of different traits of the individuals and identify those individuals with whom you are most likely to have similar thoughts and approaches. You need to aggressively go for it. and it’s something that we should do. Another may advise you on how to approach very specific situations or client issues. with navigating firm culture. And I continue to mentor professionals who hope to be leaders tomorrow in all aspects of the business. As a mentor. Take ownership of it. The standards on international levels are likely to converge. My father. You want to find mentors or coaches with whom you will have a certain comfort level. I think mentoring is a responsibility. I would tell a young person that you need to embrace your career. There will probably be continued consolidation of accounting firms. because you will want to have open conversations and discussions. It’s a career with a great upside. you want to seek someone out who can help you provide those intangibles to make you more successful. Have you ever been mentored. In my capacity as co-managing principal of Rothstein Kass. or mentored others? Yes. don’t treat it like a job. Any predictions about the future of the industry? It’s going to continue to evolve. who was also an accountant. because hopefully one never wants to stop learning and developing. There were several others.EDU) 130 CAREER LIBRARY © 2008 Vault. I like to think I am helping others as I was helped to develop professionally and personally throughout my career. How can someone find a mentor within their company/industry? You will probably have several mentors. People always need mentor regardless of where they are in their career. I did consider a Wall Street career. One may help with technical skills development. while some people will help you along the way. and there’s going to be continued globalization of the profession. There are always going to be new economic cycles. I have had a number of people who have guided me and offered me advice. I have spent a lot of time mentoring and coaching individuals who are leaders today. was a great role model and mentor to me. another. you are responsible for developing and implementing your career plan.CMU. You want to deal with someone who feels comfortable with you in terms of his or her personality traits as well as their skills sets. each providing you with a different perspective and perhaps advising you in a different aspect of career development. And. . Accounting felt more comfortable to me and. and to put yourself in a position where you’ve earned the position—and shown proven yourself in the position—that you’re looking to achieve the needed expertise or experience for the next position. Customized for: Will (wmz@ANDREW. What other careers and life choices did you consider before deciding on a career in accounting? I thought about a career in finance. Accounting has been great. If you’re a mentee. In any career you need a vision of where you want to go and how you will get there. you look for people who you feel demonstrate the attributes of future leader—you have a sense that it’s worth investing in these individuals because the investment will have a significant return—and who you personally want to help through the development process. as I reflect on it today. There’s always going to be new services and products. Don’t wait for things to come to you.com Inc.View from the Top: Advice from Finance Professionals Rothstein Kass What advice would you give a young person considering a career in accounting? Accounting is a great career. People who are the recipients of it have a better chance in excelling faster in their career. both.

View from the Top: Advice from Finance Professionals Rothstein Kass “Embrace your career. don’t treat it like a job. Co-Managing Principal.EDU) Visit the Vault Finance Career Channel at www.com/finance for insider firm profiles. CAREER LIBRARY 131 .CMU.” — Steven Kass. Don’t wait for things to come to you.vault. Take ownership of it. You need to aggressively go for it. the Vault Finance Job Board and more. message boards. Rothstein Kass Customized for: Will (wmz@ANDREW.

RSM EquiCo, Inc.
Hector J. Cuellar—President, RSM EquiCo; RSM EquiCo Capital Markets
President Hector J. Cuellar has more than 20 years of experience in corporate and investment banking, including international M&A, corporate finance and capital raising. The firm has added several new practice areas, revamped its business-development strategy, tripled its average deal size, almost doubled its number of cross-border transactions, and generated billions of dollars in liquidity for its clients. Prior to joining RSM EquiCo, Mr. Cuellar served at Banc of America Securities, the full-service investment bank and brokerage subsidiary of Bank of America Corporation, as managing director and manager of the firm's Los Angeles office. In this role, he oversaw the firm's global activities in the aerospace/defense and engineering/construction industries and advised some of the nation’s most prominent companies, including Raytheon, Lockheed Martin, CBI, General Dynamics, Kiewit, Goodrich, Boeing, Bechtel and Fluor. Mr. Cuellar joined Bank of America in 1980 as an international finance officer and associate vice president in the bank's Mexico City office, where he handled corporate and government sector clients. Mr. Cuellar later transferred to the company's Chicago corporate office, where he served general industrial clients and subsequently was promoted to managing director, providing corporate and investment banking services to a variety of multinational corporations. Mr. Cuellar is a director of the Mexican-American Legal and Educational Defense Fund (MALDEF) and previously served as president of the California Pacific Chapter of the United States-Mexico Chamber of Commerce and member of the U.S. Space Council. In 2004, he was named one of the nation’s 100 Most Influential Hispanics by Hispanic Business Magazine, and in 2007 he was listed as one of the Top 25 Latinos in Finance by Latino Leaders magazine. Mr. Cuellar received his BA in accounting from Loyola University in Chicago and an MBA from Northwestern University’s J.L. Kellogg Graduate School of Management. He holds FINRA Series 7, 24 and 63 securities licenses.

Q&A with Hector Cuellar
Customized for: Will (wmz@ANDREW.CMU.EDU)

What are some steps that you took to get to the position that you are in now?
I benefited from having fairly broad exposure within the field of finance, which gave me some valuable perspective, especially compared with people who narrowly specialize. I spent many years working in the global corporate bank for Bank of America and within Banc of America Securities and thus held a variety of positions, both in the United States and abroad. So I gained a fairly international perspective early on, without losing my appreciation for the idiosyncrasies of local, regional and national markets. Experiencing the evolution of Bank of America’s investment banking practice first hand also taught me some valuable lessons. I learned that having expertise in finance and investment banking products are not enough if you want to get to the top of this field; you also need

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to develop an in-depth understanding of relationships as well as of a particular industry. Knowing a lot about aerospace and defense has been hugely beneficial to me. Developing relationships with some of the major industry players has been even more valuable.

What are some things that you learned on the job and not in the classroom?
Lessons can be learned in a lot places outside the classroom: at home, in the office, on the street. In this business, an absolutely essential attribute is trust, and there are no shortcuts to gaining it; you must earn it, patiently. That can’t be learned in a class. The art of negotiation, which at its core is what deal-making is, is not a book-learned talent. Client management is another crucial skill that has to be learned on the job. Of course, the need to constantly stay abreast of industry trends requires lifelong learning.

What is the most rewarding aspect of your career? What would you most like to change?
I have found this to be an extraordinarily exciting career, one that has helped me grow as a person both on and off the job. Investment banking in particular has given me a very broad perspective, a global point of view, which I think has made me more sensitive to cultural differences. That’s useful in an increasingly interconnected and interdependent world. I’ve also had a chance to work with some really bright people, not only colleagues and clients, but other advisors such as lawyers, private equity investors and tax specialists. There is not much I would change. I suppose I might have left Banc of America Securities a little earlier.

What personality traits or attributes do you think make for a good, effective executive?
In this business, a strong work ethic is an absolute prerequisite. If you’re not willing to work hard, you’re not likely to succeed. You also should have good analytical and financial modeling skills, as well as a solid grasp of accounting, corporate finance and business valuation. This is a demanding field, and you’re often juggling multiple assignments, so time management skills are essential. If you want to move up the executive ranks, you also must learn to be a decision-maker and an effective manager of people. Leadership requires a well-honed sense of fairness. A leader must be willing to walk the walk and not ask people to do anything he or she is unwilling to do. He or she should serve as an example to others.

What impact has your career had on your personal and family life? Do you have any special techniques, methods and philosophies that help you maintain a work/life balance and be a successful professional?
To be candid, my not-inconsiderable ambitions have put pressure on my family and created challenges in my personal life. Investment banking can be lucrative career, but it can also be extremely demanding. There is a lot of travel, a lot of stress. It’s also incredibly stimulating and at times even exhilarating. I’m still learning to manage and improve the balance in my life. One thing that’s definitely helped: bringing my wife with me when I travel abroad. I also strongly urge people to take advantage of their time off. Don’t skip vacations.
Customized for: Will (wmz@ANDREW.CMU.EDU)

What has surprised you the most about working in the finance industry?
I’m surprised at how much fun this business has turned out to be. I’m also somewhat surprised, and definitely pleased, by how well this field aligns with my personality, interests and passions. There is no boredom in this arena. Deregulation and globalization have helped stimulate rapid evolution, and nowadays banking requires long hours and involves considerable risk. At the same time, the upside potential is better than ever.

Visit the Vault Finance Career Channel at www.vault.com/finance for insider firm profiles, message boards, the Vault Finance Job Board and more.

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What advice would you give a young person considering a career in finance?
Do your best to determine your desired end game; that is, decide where you want to end up in your career. Then do your homework to assess the skills, experience and attributes you’ll need to get there. Develop the requisite technical abilities, and then steadily add other skills that will help you achieve your long-term goals. Develop and maintain relationships. Don’t compromise your integrity; develop a reputation as a straight shooter with high ethics. Finally, take responsibility for managing your own career. Don’t count on a company or institution to do it for you.

Customized for: Will (wmz@ANDREW.CMU.EDU)

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CMU.View from the Top: Advice from Finance Professionals RSM EquiCo. President. Inc. Don’t count on a company or institution to do it for you.vault.” — Hector J. RSM EquiCo. message boards.EDU) Visit the Vault Finance Career Channel at www. Inc. Cuellar. the Vault Finance Job Board and more. “Take responsibility for managing your own career. Customized for: Will (wmz@ANDREW.com/finance for insider firm profiles. CAREER LIBRARY 135 .

of the Club at Nevillewood Finance Committee. Technology was not as prevalent back then. Mr. of the Schneider Downs Board of Directors and of the Schneider Downs Engineering. the Constructors Association of Western Pennsylvania. it was all done manually. . the Construction Financial Management Association. He currently serves as a tax advisory services shareholder. managing federal and state tax examinations. but I have spent my entire career in public accounting. DiBello also is a member of the Board of Trustees with La Roche College. Gennaro J. real estate. Inc.Schneider Downs & Co. The education was critical as it was a foundational stepping stone for my career. communicating and implementing tax minimization strategies. I am currently a member of our firm’s board of directors. Perseverance has been a key essential ingredient in arriving at this success. Q&A with Gennaro DiBello What are some steps that you took to get in the position that you are in now? I’ve actually been very fortunate to have an opportunity to work my way through Schneider Downs.EDU) Was Schneider Downs your first job? No. DiBello received his BS in business administration from Duquesne University. Mr. I learned a lot in a small environment. Construction and Real Estate Industry Group. professional services and automobile industries. th Customized for: Will (wmz@ANDREW. I’d certainly encourage people to continue to learn. DiBello is a member of the American and Pennsylvania Institutes of Certified Public Accountants and the Maryland Association of Certified Public Accountants. DiBello joined Schneider Downs in 1987. Mr. manufacturing.CMU. the classroom is 136 CAREER LIBRARY © 2008 Vault. and the National Association of Industrial and Office Properties. What are some things that you learned on the job and not in the classroom? I attended Duquesne University. I got here as an entry level accountant and I’ve made my way through several levels of management. Mr. He also coaches youth sports for Our Lady of Grace School and the Scott Township Athletic Association. The education was great.. DiBello has widespread experience in all areas of tax and business planning associated with closely held companies and delivers services to the firm’s clients on a variety of tax and business planning matters that include the coordination and delivery of tax compliance services to closely held businesses and their owners. and overall entity and individual tax planning. I just celebrated my 20 anniversary with the firm. Pittsburgh Chapter. I was with two smaller firms before I joined Schneider Downs. Mr. He is also a member of the Young Presidents Organization. I learned about the profession and became enthused about public accounting. The handson experience that I received at the two smaller firms was absolutely wonderful. but through practical experience and continuing education. I’ve learned by doing. DiBello also serves clients in construction. He also excels in developing. and became a shareholder in 1998. not just in the college classroom.com Inc. the Master Builders Association. DiBello—Shareholder Shareholder Gennaro J.

whether for public accounting or any area of finance. I wish there was a way we could spread the workload compression. I enjoy marketing the firm and new business development and.CMU. Along those lines. which can cause a lot of stress both on the family and the professional fronts. My support network is tremendous. they are made through effort and hard work. the Vault Finance Job Board and more. What is the most rewarding aspect of your career? What would you most like to change? There are actually a few. Without question. People skills are very. Part of the work/life balance is being able to achieve and enjoy. Inc. It is essential that to work in our industry. I’ve made very close friends here and there’s a tremendous amount of interaction with my co-workers and their families. You also need to have excellent interpersonal skills. I’m also blessed that our organization recognizes the importance of work/life balance. There are no two days alike in a finance professional’s life. but it’s very important in a professional’s life. methods and philosophies that help you maintain a work/life balance and be a successful professional? I’m blessed with a wife and a family who understand what I do.vault. effective executive leader? I think an effective leader is someone who is absolutely comfortable with taking responsibility and being held accountable. In order to be effective. and then ultimately trusts them. I try to find time to enjoy with the family..” I remind myself of that everyday. very theoretical. quite honestly. It’s never easy to achieve that balance. you must have good critical. The development of relationships with clients and with the business community is very important. 44) in the United States. If there was something in particular. I don’t know that I would change much.View from the Top: Advice from Finance Professionals Schneider Downs & Co. fast and often. CAREER LIBRARY 137 . to find time to pursue those interests is challenging during busy season. my clients and the business community. not being afraid of change. empowers them. very critical in our business. a lot of statistics. Day to day it’s a whole new set of issues. We are recognized as a top 50 accounting firm (No. and I’m very proud to be a part of this organization. I’ve grown up with this organization and I’m very proud of the achievements that I’ve been part of through my involvement on the client service side and with our governance helping to lead the firm into the future. Some of my family members think that I sit all day at an adding machine and that’s certainly not what I do on a day to day basis.com/finance for insider firm profiles. written and verbal communication skills. What impact has your career had on your personal and family life? Do you have any special techniques. What personality traits or attributes do you think make for a good. it is the work compression during the January-April time frame. It’s not just about numbers. the workplace is very practical. whether it is a vacation or just time away from the office. Customized for: Will (wmz@ANDREW. Our culture has been wonderful here. It’s never perfect. Along with excellent interpersonal skills you need to be a good communicator. message boards. It has been incredibly rewarding here to be part of a management team that has helped our firm reach unprecedented levels of growth. Communication skills are key. you need to have the ability to change gears. Visit the Vault Finance Career Channel at www. An effective leader also develops the younger talent. at the end of the day it’s up to me to keep and maintain that balance. I’ve got a quote on my desk from Vince Lombardi—“Leaders are not born. As I mentioned. It’s about continuous relationship building.EDU) What has surprised you the most working in the finance industry? The biggest surprise is that there’s a misconception that the finance industry is mostly number crunching. we have the work compression in the January to April time frame and that certainly gets to be one sided. It’s also cultivating and growing relationships with my colleagues. You need to be able to react to the needs of business.

” Any predictions about the future of the industry? We operate in a global economy. Be open-minded. Currently I am mentoring young team members and shareholders within our organization. he’s approaching 72 years old. Take a look at those you work with. and getting into public practice. Look to see who you admire and respect. Because of the global economy. Coming out of college. My father has been self-employed for 45 years. There are continuously changing rules that allow opportunity. who is holding themselves out as the leader. I owe much of my success to those who took the time to mentor me. the dynamics of the world of finance. when I get older I want a job that’s going to be fun and one that I can make a lot of money” and I said. the typical protocol is that you get three to four years of experience and you end up in industry somewhere. “Son. someone who’s credible. I saw myself running the family business. or discussions in our lobby or water fountain discussions. I think in any organization—for any new kids coming out of school—through the interview process. “Dad. Have you ever been mentored. and he said to me a couple of weeks ago.. If I had a dream job. I’d love to be playing golf professionally. I think as leaders we’re also finding informal ways to mentor. What other careers and life choices did you consider before deciding on a career in accounting? If you were not in this field. I got two words for you: Tiger Woods. or has those traits. When I was new in the business I always thought at some point in time. One of the key strengths of every well-run organization is the finance area. It’s a competitive industry. I think the future of our industry is quite bright. I had set goals for when I wanted to become a shareholder or a partner. take challenges. I think there will always be opportunity for finance professionals to enjoy rewarding careers. It’d be an interesting job and an interesting ambition. whether it is working with small. I would be the CFO for a publicly traded company. and I think the slow down is starting to happen. or mentored others? How can someone find a mentor within their company/industry? Have I been mentored? Yes. Take time each day to think about what you can do to help your organization and its clients. I think a lot of people like to be told what to do and those that stand out are those that take some initiative to try to seek out answers and solutions on their own. Had I not attained my goals. and don’t be afraid to emulate them. Stand out. has a lot of energy. my fall back was going to be running the family business. Customized for: Will (wmz@ANDREW. Don’t be afraid to ask questions. Whether it’s conversations in a car. What advice would you give a young person considering a career in finance? Learn through your supervisors. the opportunity is out there. be ambitious and learn from those you work with. To the extent that it didn’t happen. I enjoy the challenges of each day and public accounting has been very professionally rewarding for me.EDU) 138 CAREER LIBRARY © 2008 Vault. To be a problem solver is very critical in our business. Am I mentoring others? Yes. to working for large. I think young professionals entering the finance industry should find a mentor. . what would your dream career be now? Interestingly it’s part of the goal set that I had once I entered public accounting. multinational organizations.View from the Top: Advice from Finance Professionals Schneider Downs & Co. closely held businesses.CMU.com Inc. I have an eightyear-old son. we need to take the time to mentor the future leaders of our organization. to public practice. Don’t be afraid to have the courage to go out and find the answers on your own. You need to be inquisitive and you need to have some ambition to do it. Inc. it would be a great question to ask: “Do you have a mentoring program?” We have a mentoring program for our staff.

CAREER LIBRARY 139 .vault. Inc..View from the Top: Advice from Finance Professionals Schneider Downs & Co. the Vault Finance Job Board and more.com/finance for insider firm profiles.EDU) Visit the Vault Finance Career Channel at www. Customized for: Will (wmz@ANDREW. Tax Advisory Services Shareholder. Inc. Schneider Downs & Co. message boards.” — Gennaro DiBello. “You need to be inquisitive and you need to have some ambition to do it.CMU..

Catherine Maher—Executive Director of Operations Executive Director Catherine Maher has served with Scottrade. providing our associates with 140 CAREER LIBRARY © 2008 Vault. the customer. Someone that’s very observant of what goes on. and secondly. You’ve got to think about first. That mission statement talks about our corporate culture. Maher received her BS in business administration from St. Q&A with Catherine Maher What are some steps you took to get to the position that you are in now? I don’t think I consciously took specific steps for this role. . She is a Certified IRA Services Professional. on other departments. I did the jobs I had along the way to the best of my ability. I don’t know that there’s anything I’d like to change about my career. Maher maintains a Series 27 registration. I am probably the luckiest woman there is. What are some things that you learned on the job and not in the classroom? The biggest thing is to think of things from all angles. What personality traits and attributes do you think make for a good and effective executive? Someone who can make a rational decision. You have to balance.CMU.EDU) What is the most rewarding aspect of your career? What would you most like to change? As far as changing. I am fortunate enough to work for a firm that firmly believes in promoting from within. get to the end of your day and get home. what impact this is going to have on the customer. I don’t think that is touched on in the classroom a whole lot. Ms. So don’t just get your report in balance. Inc. for the last 12 years and is responsible for managing all back office operations.com Inc. I am just so lucky to work for a firm that is really committed to its mission.Scottrade. Louis University. So much happens there and you must pay attention to it. I have our mission statement hanging on the wall in my office. The most rewarding aspect? Again. Customized for: Will (wmz@ANDREW. You really need to step back and think about the downstream implications of your work and how the customer could be impacted by that and how other departments could be impacted by that. Ms. don’t just think about what you need to do your job correctly or to keep your report in balance. You can’t be completely emotional or completely rational. Inc. When you have a problem. It helps if you love the company you work for and you do truly believe in its mission. specifically at the ground level.

officially. Visit the Vault Finance Career Channel at www. family place. Find an interesting corporation and read about it. Follow the financial markets.com/finance for insider firm profiles. methods and philosophies that help you maintain a worklife balance and be a successful professional? Some days are better than others. I keep saying how lucky I am. All aspects of business are important: consider marketing. So. What impact has your career had on your personal and family life? Do you have any special techniques. what would your dream career be now? I graduated with majors in MIS and finance. Now don’t get me wrong. opportunities. “Your family comes first. The more well-rounded you are. I think you look for someone with sound judgment. I have not one day considered anything else. and our firm does believe. I’m fortunate to have landed in a company that believes in the same thing I do. I think anyone considering a career in finance better also get some education in IT and project management. no. too. there have been some tough days. I actually interviewed while I was still in college with one of our competitors and I thought. the Vault Finance Job Board and more. who makes good decisions. Inc. I work at home in the evenings. “I don’t want to do that. but that’s really true. study what worked for them and what did not. Expose yourself to as much as you can. Find an internship. and about providing our customers with the products and services they need. and when I came out of college I wanted to work in MIS. You knock on the door and you ask a question. we don’t sit in the office with our doors closed all day. in family.EDU) Any predictions about the future of the industry? I think it is going to get more and more automated with technology developments designing the changes in our processes.vault. fortunately. message boards. Make sure you’re at least exposed to the technology side of things. In finding a mentor.View from the Top: Advice from Finance Professionals Scottrade. I am fortunate enough to work for a CEO and company that really preaches.” I look back on that and chuckle at that day. legal. Have you ever been mentored. What other careers and life choices did you consider before deciding on a career in finance? If you were not in the field. What has surprised you the most about working in the financial industry? I started this job two years out of college and one of the things that surprised me was the warmth of the place. too. or mentored others? How can someone find a mentor within their company/industry? I would say. someone whose behavior is nothing less than ethical. I really think it’s a give and take. about fostering success. they understand that. I feel very lucky to have such a healthy balance. But at our firm. but that comes with any job. I knew I did. probably it would have not been entirely different. because since I have been here I have never once considered doing anything other than this. We’re approachable. Finance alone isn’t enough anymore. Customized for: Will (wmz@ANDREW. CAREER LIBRARY 141 . To work for a firm that believes in the same things I do has really been fantastic.” It’s all give and take. But if my son gets sick and I have to go pick him up. accounting. What advice would you give a young person considering a career in finance? Read as much as you can about business. It’s really a very warm.CMU. the more opportunities you can create for yourself. who really has the passion and compassion—the passion for Scottrade and the compassion for customers and for employees. I probably would have been in our IT building! It would be the only other career I really considered. What would my dream career be? That’s a tough question.

strategic planning. then manager up to senior manager. Rubin was a senior manager at PricewaterhouseCoopers in Cleveland. . Rubin—Director. employee benefit plans. manufacturing and distribution companies. nonprofit organizations. Assurance Services Director Patricia Rubin has spent the last 15 years at SS&G Financial Services.SS&G Financial Services. Ms. Ms. and probably one tax and two audit classes. Q&A with Patricia Rubin What are some steps that you took to get to the position that you are in now? I started out in public accounting at PricewaterhouseCoopers. Everything I do pretty much everyday I learned on the job. Your accounting classes give you a good overview of the industry and a little about the world you are about to enter.EDU) In college. I came to SS&G as a manager and was promoted to director (partner) shortly after I joined. Rubin has spent her professional career working with privately owned businesses. technology-based businesses. She is a member and immediate past co-chair of the attorneys and accountants division of the Jewish Community Federation of Cleveland serves as treasurer of the Oakwood Club and is on the board of trustees of the Park Synagogue. unless you’ve had internships. She assists clients with accounting. 142 CAREER LIBRARY © 2008 Vault. Prior to joining SS&G. attestation services. due diligence. Rubin is responsible for all assurance services in its Cleveland office. I basically learned everything I know about business hands on: how to be an auditor and how to manage people. starting as a staff accountant. When you come out of school. service businesses. and country clubs. where she spent 11 years. Rubin is a member of the American Institute of Certified Public Accountants and the Ohio Society of Certified Public Accountants. Ms. operational and controls review. you are not really taught how to do actual accounting work. What are some things that you learned on the job and not in the classroom? Customized for: Will (wmz@ANDREW. Patricia B. Ms. and management consulting services. At PwC. You really learn the job on the job. Inc. Inc. so maybe five accounting-related courses.com Inc. you’ve had a brush with accounting but. She is a major contributor to the innovative advancements and industry leadership that have become the trademark for SS&G. I was with PwC for 11 years before I joined SS&G. Ohio. I took a traditional audit partner path. Ms. Rubin received her BS in accounting from Miami University in Oxford. but everything else is on the job. then a senior accountant. mergers and acquisitions. a Big Eight firm at the time.CMU. I then switched from a national firm to a regional firm. if you are planning on a career in public accounting or even finance. tax planning and consulting. you take entry-level accounting. Playing an integral role in one of the fastest growing firms in the country. intermediate accounting.

I block the time on my calendar just as I would for a client or a doctor’s appointment. By being organized and always being a step ahead of the curve. and making sure to be on top of their school calendar. teaching them. we now live in a world where everything is instant. He’d say. I try to stay on top of my children’s lives by meeting teachers in the beginning of the year. in part. I never have in my entire career. I have a husband and two children. I never work late on Friday nights. and they are understanding and very supportive. and seeing them grow and mature in their careers. which was a challenge and a learning process but has made us a more efficient firm. methods and philosophies that help you maintain a work/life balance and be a successful professional? There are a few things I’ve done over the years.com/finance for insider firm profiles. Everyone has their tricks-of-the-trade. “My wife knows I’m coming home. I try to stay on top of what is going on with my family. What is the most rewarding aspect of your career? I look at the rewarding aspects of my career in two ways. Do you have any special techniques. I think every man and woman wants some sort of work/life balance and a lot of companies preach it. “I have to be at the school and have this huge presentation at the same time tomorrow. we catapulted into the paperless world. What impact has your career had on your personal and family life? I’ve always worked full time.vault. Second. and you do not have to be sitting at your desk from eight in the morning to eight at night. particularly in the winter. It can be very demanding. and be knowledgeable about the business you’re in. but its rewarding as well. I enjoy working with our staff. The first is I really enjoy serving my clients. but our company lives it. every Wednesday night and it worked for him. message boards. First of all. have strong organizational skills. but as individuals we’re very independent due. What personality traits or attributes do you think make for a good.View from the Top: Advice from Finance Professionals SS&G Financial Services. effective executive? You need to be flexible. I have a fairly good work-life balance. as well as constantly meeting new people.CMU. As a family unit we’re very close.EDU) What has surprised you the most about working in the accounting industry? It’s constantly changing. be a good listener. there are a lot of career paths that you can choose from and your first position will help you along the way. it’s my family night. It seems like we need to tell the business world that sometimes it’s ok to sleep on something and that you can’t always have an instant answer. the Vault Finance Job Board and more. I am able to avoid running around in crisis-mode the night before saying.” Customized for: Will (wmz@ANDREW. Once you’re out of school. What advice would you give a young person considering a career in accounting? Public accounting is a great career and a fun industry. People want things faster and faster and it can get very difficult. or 5 p. I worked with a partner who always left early on Wednesdays. The good thing about SS&G is that every combination works because it’s a resultoriented place. Sometimes you just need to think about it and process it. I make them a priority and don’t really feel like I am missing out on anything.” He went home at 4:30 p. but at this point. but you really have to study hard and get good grades in order to get a better job. At SS&G. I always look ahead to when vacations are and do not let events and days off sneak up on me. CAREER LIBRARY 143 . There have been times when I might not have been able to do something they wanted me to do and they had to be understanding. to my career. I like helping their businesses grow and succeed. Visit the Vault Finance Career Channel at www.m. Inc. What would you most like to change? I would probably try and figure out a way to reduce the number of hours during tax season! Aside from that. If there’s something I need to attend or something I want to do.m. It may sound corny. The technology advances in the last three or four years have been significant.

View from the Top: Advice from Finance Professionals SS&G Financial Services. I wanted to go to a four-year college and be something when I finished. “I’m not really sure I want to do this. which turned into a mentor relationship. Inc. An employee looking for a mentor at SS&G just needs to contact HR and make a list of desired mentors. I’ve had a couple mentors that had a big influence on me. it’s still a fabulous career.com Inc. however. we have to be careful to continue to dot our Is and cross our Ts. All that said. To really be good at your job as an auditor or tax professional. Accounting is really a people business. We are constantly questioning our independence and what the rules allow us to do.EDU) 144 CAREER LIBRARY © 2008 Vault. a lot of my mentors resulted from having a strong working relationship. and then they are matched up. Any predictions about the future of the industry? I think as the scrutiny of what we do continues to grow in intensity. I didn’t really know what it was although I did have some family members who were accountants. The numerous regulatory bodies that govern us make everything even more challenging. Have you ever been mentored. Also I really wanted to be a little closer to home. . so I changed jobs in order to accomplish that work/life balance that I just didn’t see happening in the early 1990s at a national CPA firm. so I decided to become an accountant. When I look back.” You have to like the person and respect them personally and professionally. Independence in a regional firm is always an issue. I remember thinking I have to go to college and I’m good with numbers so I think I’m going to become an accountant. You must have the technical skills but as a student.” or “I’m struggling with this. I had a one-year-old child and the job at the national firm required frequent travel and I didn’t have as much control of my schedule. What other careers and life choices did you consider before deciding on a career in accounting? When I think back to school. It sounds nerdy but I was that person! I liked math. You have to find someone you really feel comfortable with and be able to say. Customized for: Will (wmz@ANDREW. or mentored others? How can someone find a mentor within their company/industry? SS&G has a formal mentoring program in which I have been both a mentor and a mentee. you should really develop your people skills because those with the strong people skills are the ones who advance the fastest and the furthest. There are a lot of really good jobs with potential to grow. you have to have strong communication skills. Honestly. moving from a national firm to a regional firm was a real life choice for me.CMU. I’m not sure what direction I want to take. I also think that accounting has the misconception of being boring and that you just move numbers around all day.

CPA. message boards. Inc. the Vault Finance Job Board and more.CMU. Director. “It may sound corny.View from the Top: Advice from Finance Professionals SS&G Financial Services.” — Patricia B. but you really have to study hard and get good grades in order to get a better job. Inc. SS&G Financial Services. Accounting & Auditing.EDU) Visit the Vault Finance Career Channel at www.com/finance for insider firm profiles. Rubin. Customized for: Will (wmz@ANDREW. CAREER LIBRARY 145 .vault.

and is a Trustee for the Institute of International Bankers. TD Bank Financial Group Vice Chair and Regional Head Brendan O’Halloran has responsibility for TD Bank Financial Group’s investment banking. getting new business. Before joining TD Securities. and fixed income origination and distribution. high yield origination. sales and trading. What are some things you learned on the job and not in the classroom? Customized for: Will (wmz@ANDREW. 146 CAREER LIBRARY © 2008 Vault. I’ve seen a lot. He has also served as head of global loan syndications responsible for all syndicated loan underwritings for TD Securities worldwide. Mr. It’s hard to teach what goes into actually being successful in the banking world. but what it comes down to is competing against other firms. I’ve done everything from corporate finance to M&A. O’Halloran provides strategic guidance to all levels of management of businesses in the U. Brendan J. loan sales & trading.S. TD Securities & Senior Vice President. on the people side.CMU. Prior to his current position. Mr. he was head of U. he plays a key role on the firm’s senior leadership team. Mr. other bright individuals on Wall Street and coming away with the deal or the transaction or the mandate. It’s not necessarily about being able to calculate the best weighted average cost of capital in the quickest way.S.EDU) Things like persistence in winning transactions. O’Halloran worked at The First Boston Corporation.TD Securities.S. Also. O’Halloran joined the New York corporate finance business at TD in 1989 and has gained extensive origination and market experience during his career. Inc. loan syndications and now my position is really very much a general management role. You learn those tools in schools. Q&A with Brendan O’Halloran What are some steps you took to get in the position you are in now? I had a really broad exposure to various businesses here at TD and in my previous job at First Boston where I started out after college.com Inc. O’Halloran serves on the Canadian Association of New York Advisory Board and the Governing Board of the University College Club of Princeton. private placements. and operational activities in the U. As a member of the TD Securities Management Committee. Mr. Debt Capital Markets where he oversaw loan origination. Mr. . O’Halloran received his BA from Princeton University and an MBA from the Harvard Graduate School of Business. O’Halloran—Vice Chair and Regional Head USA. motivating people is an important part of my job today and that’s also not something you’re necessarily going to learn in the classroom.

focus on all of their needs. That’s how you learn and develop friendships and collegial relationships with people and then you turn around and you become the associate and you feel it incumbent to pass those lessons on to the analyst on the team. message boards. There’s always a BlackBerry email that needs to be responded to. People will cancel Visit the Vault Finance Career Channel at www. The pace of the business is very fast and there are some times when I want to have a 15-minute conversation about an issue and I really only have five. CAREER LIBRARY 147 . I also have a business to run. spending time with people. The key in balancing that is finding an organization that understands you work hard and that that’s your personality and you want to succeed. find solutions. So it is a challenge for your family and you really are on call seven days a week. If you had a choice what would you most like to change? However much I’d love to spend more time with the people. I probably spend 40 percent of my time doing that and that’s the most rewarding. That is the sort of the mentoring that goes on here at TD. you may be working on three or four different transactions at the same time. But at any time here at TD. They. What is the most rewarding aspect of your career? It’s definitely working with people. helping them get through problems. It may not click on every deal team. what their issues are at the current position.EDU) What impact has your career had on your personal and family life? Do you have any special techniques or philosophies that help you maintain a work/life balance? Finance is a fast-paced career. or mentored others? Our industry lends itself to mentoring although not so much in a formal manner where you meet every Monday at 5 o’clock. You have to put the hours in. It is strong. But not ever at the expense of the ideals that we have here about what sort of environment we should be creating for people. if I had a choice. travel becomes more of an issue than putting books together at midnight. It’s almost by osmosis that it happens.vault. especially in the beginning of your career. respect the important personal events in your life and allow you to feel that those things can come first when they should come first.CMU. more often than not with that person because you make a good team. the Vault Finance Job Board and more. Customized for: Will (wmz@ANDREW. It’s probably the same throughout the industry.com/finance for insider firm profiles. their aspirations. spending time with people not only on the business issues. Have you ever been mentored. your team will suffer. because I’ve worked for other organizations where the guilt factor was huge. in turn. you’re learning a lot from the people above you. Unless you’re all working intelligently together. I am completely disconnected from work. that you find someone you work well with and they like working with you and they want you on their deal teams and that’s how you find your mentor. I think as you progress through the organization. I’d slow the pace. What personality traits or attributes do you think make for a good. but I really can’t think of a time where. So inevitably you will click with one person and may end up working on transactions. effective executive? It’s a balance of intensity and desire to win new business and generate revenues or execute trades. talking about their careers. and pitch clients. But the finance world is a great place to have informal mentoring and it’s just by virtue of the fact that you’re working in deal teams. You may not work every day of the weekend. How can someone find a mentor within their company/industry? I think people gravitate to individuals on their deal teams. it’s not a 9-to-5 career. It’s a culture. what they want out of their next position.View from the Top: Advice from Finance Professionals TD Securities Inc. you may work on one deal team where you don’t find that fit. but it’s more informal in nature. I think every firm has a different culture and the culture here is very much one of wanting to see you succeed in a motivated and aggressive manner. So. even on a vacation. I don’t think these two things are necessarily in conflict. or a conference call. along with a genuine concern for the people working for you at the firm. On a more individual level.

so you’re not stuck on staples. The one thing people have to do whether they’re choosing finance as an industry to go into. etc. we understand you give a lot of your life to the firm. If you could get a job at a Wall Street firm. You always feel the world is ending when you see the financial results that are coming out now with the big dealers. when there are outside interests you need to attend to. But I think over all.CMU. When you work for an organization that treats people with respect. whether it is in finance or elsewhere. or whether they’re choosing subsets within finance. five-year cycles. I considered working in sports marketing for one of the professional sports leagues for whom I had done consulting work or as a manager for a manufacturing plant.View from the Top: Advice from Finance Professionals TD Securities Inc. It doesn’t make them any more enjoyable or any less painful. because you’re doing financing for them or providing M&A advice. you have to spend some time and make sure that it’s not only something you love but something that is going to be growing. it might be nice to use a more artistic element of my brain and do something a little more creative in nature. you took it. It seems to go in three-. you have to be prepared to work hard. that may not be the most financially rewarding way to spend your life.” At TD it’s very much a culture of “listen. What advice would you give a young person considering a career in finance? Make sure it’s what you want. 148 CAREER LIBRARY © 2008 Vault. when there are issues at home. then employees give back even more. You could be offering your client high yield bonds. But I think the industry understands these cycles. what have I gotten myself into. but if you’re working at a manufacturing plant that makes staples. There are a lot of other jobs out there in the world and everybody has their tough days. You could be the best general manager in the world. this is really terrible. . So in some ways you get to work in a bunch of different industries. That’s what I enjoy most and I’m not sure I’d find that anywhere else. you should feel comfortable doing that. in retrospect. What other careers and life choices did you consider before deciding on finance? Right out of college I worked for First Boston. It’s a great industry to enjoy the fruits of your labor. But my strengths are my ability to interact with people on the client side and on the employee side.EDU) We’ve had a great year here at TD. What has surprised you most about working in the finance industry? Being surrounded by really great people with similar motivations who want to work on sophisticated financings and trades. But. four-.” But I think once you’ve been through a few cycles—I’ve been through about three cycles now where things are really bad—you do start to understand that the industry expects those cycles. their trips to be at their sister’s high school graduation because they’re so deep in the mindset of “I’ve got to be here. but it’s been a difficult year for many dealers. it’s a privilege to be surrounded by people who are so bright and who are really all trying to accomplish the same thing you are.” It comes with the confidence that you work for an organization where you’re allowed to balance your life. leveraged loan financings. You have the ability to execute a myriad of products. What would your dream career be now? When I finish this. It’s always hard when you’re starting out. Any predictions about the future of the industry? Customized for: Will (wmz@ANDREW. It does make for a fun way to spend your day. I think with finance you’re given a wide perspective on various industries. You do have to put in a little homework and find out if you want to be in high yield or investment grade or public finance and make sure you’re comfortable with how those subsectors are viewed within the industry. It seems like “oh gosh. you work a lot of hours. but I think everybody’s quite optimistic that things will be better a year from now than they are today and they’ll be better two years from now than they are a year from now. Finance really provides open-ended opportunities for those who choose it as a career. so when there are emergencies. is what has surprised me the most.com Inc. If it is. After business school. swaps and that makes for a career that is different every day. So I’m confident the industry will bounce back. and to some extent that was because that’s what everyone else was doing. I’m very happy I chose finance.

on the retail side. We’ll soon have over 1.CMU. Customized for: Will (wmz@ANDREW. We’re in a unique position right now and very bullish on the future. We’re very excited about our growth in the U. So we’ve taken a little bit of a different tact with respect to our investment banking and trading activities. but we think the opportunity for growth. TD Banknorth and we’re in the process of acquiring Commerce Bank. It’s been a lower risk strategy. message boards.View from the Top: Advice from Finance Professionals TD Securities Inc. building around TD Banknorth and Commerce and TD Ameritrade are huge.vault.S. CAREER LIBRARY 149 .EDU) Visit the Vault Finance Career Channel at www. the Vault Finance Job Board and more. Here at TD we’ve taken a different strategy. We also own a significant portion of TD Ameritrade.com/finance for insider firm profiles.000 branches in the United States stretching from Maine to Florida.

audits under OMB Circular A-133. He was the lead partner on over a dozen college and university accounts in addition to most of the not-for-profit accounts of the office. You need something special. and sometimes if you’re a generalist. successfully developing younger professionals in our firm. Burns received his BS from Bentley College. Mr. something unique that resonates with you. A new client is always exciting and fun. commitment to results and for me. internal control reviews and debt offerings. Burns joined Tofias from Grant Thornton.CMU. Burns has more than 20 years of experience serving many prestigious institutions. focusing on a niche. That’s something that I work on every day. Customized for: Will (wmz@ANDREW. Burns is a member of the American Institute of Certified Public Accountants.EDU) What is the most rewarding aspect of your career? Positive feedback from a client. He assists his clients in the areas of financial statements. Q&A with Michael Burns What are some steps that you took to get to the position that you are in now? It really comes down to hard work. 150 CAREER LIBRARY © 2008 Vault. I’m a niche specialist in what I do and increasingly that’s what you need in today’s economy. it’s more difficult to find that. where he was the audit department head as well as the partner in charge of the not-for-profit practice. What would you most like to change? I think one of the challenges many of us have in our careers is finding time to operate at a strategic level. the business of professional services is a relationship business and not really a numbers business. even though I am a CPA and that may seem counter-intuitive. and a good way to know that you must have done right with existing clients. Mr. accounting matters and related business concerns. I try to stay focused on the strategic issues. Mr. the Massachusetts Society of Certified Public Accountants and the Board of Trustees at Mount Ida College. but it really is a relationship business. . uplifting and gratifying. Burns. He is also a member of the budget and finance committee at United Way of Massachusetts Bay. Mr.com Inc. and working with new clients. CPA has served with Tofias PC heading up the not-for-profit practice since July 2004. not just a tactical level.Tofias PC Michael T. and has a reputation for quality service in the not-for-profit community. Burns—Shareholder Shareholder Michael T. What are some things that you learned on the job and not in the classroom? The biggest thing that I’ve learned is that at the end of the day. Do people trust me? Can they count on me for the substance and business knowledge that they view as key? These things transcend beyond the accounting and management classes that might have been core to my formal education.

What has surprised you the most about working in the accounting industry? For me. you have to care about what you’re doing and why you’re doing it. it’s much more than just cranking numbers. Visit the Vault Finance Career Channel at www. Some people need more predictability than flexibility and this job offers flexibility more than predictability. offering flexible/alternative work schedules and other amenities to retain talent. They’re the people you naturally gravitate to. effective executive? Passion is key.EDU) Of course. informal. I also think you have to have intellectual substance to be an effective executive. If I need to go to the doctor today or need to take a day off. I think back to one of my earliest mentors who really taught me the passion for customer service that is so important in this business and while he might not have been the most approachable guy in the office. account for and quantify the risks that existed? It’s anything but static and numbers. Whether somebody stays in this as their career choice or does this as part of their career.vault. benefits and values they can get by being in our business organization. What impact has your career had on your personal and family life? As with many careers it may take time to figure out the best work/life balance system that is effective for you and/or your family. Many companies are focused on helping employees find this balance. but I think mentors are.CMU. I feel everybody immediately locks up and thinks of formal relationships. When I hear the word mentoring. It’s a business education and a great place to get on-the-job knowledge of how businesses function and operate. those create challenges for the accounting industry. they will gain tremendous value for the rest of their career. the Vault Finance Job Board and more. once you accept that about this business. methods and philosophies that help you maintain a work/life balance and be a successful professional? My philosophy is to accept that we are in a client service business. or mentored others? Customized for: Will (wmz@ANDREW. CAREER LIBRARY 151 . Have you ever been mentored. I only have a very small calculator. Whether it’s the effect of international competition or other reasons. Outsiders view it as a numbers business and although numbers are the basis of decision-making. I knew he did this well and I really looked to him to teach me how to do this. Did we properly measure. which I keep behind me on the desk and every once in a while. Everyone has mentors over their careers and they’re important. and Tofias is no exception. it’s the pace of change. continuous improvement is a must and the pace of change will amaze you.com/finance for insider firm profiles. When you think about the crisis we’re going through in the financial services arena and the banks and the elegance of some of the products that financial institutions have created over the last 10 to 20 years. What advice would you give a young person considering a career in accounting? Young people are well-served by the skills they can gain with a career in public accounting. that you look to for counsel and advice. message boards.View from the Top: Advice from Finance Professionals Tofias PC What personality traits or attributes do you think make for a good. We are afforded some flexibility and control of our schedule. Those are the things I have to make sure I do as a mentor for others and show them the virtues. there’s more ambiguity today than there’s ever been. I pull it out. it makes it easier for you to adjust and thrive. by and large. Also. Although this is an old line of business. I’m in charge of managing my client relationships and making it all work. Do you have any special techniques. It’s when clients call and surprise you or throw you a curve ball that you realize sometimes the best laid plans have to be re-laid. decision-making in this world of ours today is different.

Customized for: Will (wmz@ANDREW. and who they see extolling the virtues and values they’d like to mirror. It requires being proactive on the part of the person looking to be mentored to make sure they’re getting the kind of mentoring they want. who they look up to. Accounting continues to be a great place for growth and opportunity and good pay.e. ..CMU.View from the Top: Advice from Finance Professionals Tofias PC How can someone find a mentor within their company/industry? I think individuals have to be focused on what it is that’s important to them. It’s always going to be a solid. Then get in front of those people and make sure they notice you. For young people. This is what I’ve done from the start and if I wasn’t in this today.com Inc. it isn’t necessarily going to get exported like many of our jobs have. safe career. Also. attracting new business so I’m certainly doing a lot of that now. and I stuck with it. Any predictions about the future of the industry? We’re just beginning to settle down post-Sarbanes Oxley. what would your dream career be now? I thought about owning my own business. i. That’s a big part of a CPA Partner’s job. Those people will give the time back. I think the pendulum really swung in a tough and militant direction and I think we’re beginning to get a little bit more mainstream now. it’s relatively recession-proof and that’s always going to be something to consider. But I came into accounting. I would have to go into sales and marketing because I’m past the point of creating a business for myself. What other careers and life choices did you consider before deciding on a career in accounting? If you were not in the field.EDU) 152 CAREER LIBRARY © 2008 Vault. My dream job would be a sales and marketing role.

it makes it easier for you to adjust and thrive.EDU) Visit the Vault Finance Career Channel at www.View from the Top: Advice from Finance Professionals Tofias PC “It’s when clients call and surprise you or throw you a curve ball that you realize sometimes the best laid plans have to be re-laid. Tofias PC Customized for: Will (wmz@ANDREW. once you accept that about this business.vault.com/finance for insider firm profiles.CMU. Burns.” — Michael T. Shareholder. CAREER LIBRARY 153 . the Vault Finance Job Board and more. message boards.

Caturano & Company.com Inc. Prior to joining the firm. Q&A with Michael Forasté What are some steps that you took to get to the position that you are in now? I started in public accounting directly out of college and worked for Arthur Andersen. Things are not always going to be to the penny—but you learn the concept of materiality—how inexact something can be before it is an issue. Ltd. What are some things that you learned on the job and not in the classroom? This is a customer service industry. Forasté is also a leader in the firm's employee benefit plan group and provides audit and compliance services to a wide range of employee benefit plans. 154 CAREER LIBRARY © 2008 Vault. I was promoted to partner last year. I joined Vitale. He provides services to clients ranging from closely held owner managed companies to multinational public companies in a variety of industries. Forasté is a member of the American Institute of Certified Public Accountants and the Massachusetts Society of Certified Public Accountants. retail. is extremely rewarding and being able to assist them with this journey continues to be the most rewarding part of this job for me. starting as a staff person. but when you get into the industry.CMU. Mr. you are trained to work out a problem to the exact dollar. and client relationships are essential to one’s career path. mergers and acquisitions. Customized for: Will (wmz@ANDREW. in the classroom. restaurants and service providers. When you are working on actual client engagements that is rarely the case. continues to be a career highlight for me.Vitale. Having the ability to work with these young and energetic people. as well as people.EDU) What is the most rewarding aspect of your career? Public accounting has a constant influx of students coming into the industry straight from college. In addition. especially in accounting. Mr. Forasté—Shareholder Vice President Michael C. you’re looking more at the mechanics of how the accounting works. who are eager to learn and excel in their careers. distribution. Andersen had a fairly structured career path that I followed. restructuring and Sarbanes-Oxley compliance. Forasté spent nine years in Arthur Andersen's commercial audit division. Watching them grow as accountants. Mr. When you’re in the classroom. it’s about developing and maintaining client relationships. He is highly accomplished in the areas of financial statement audits. Michael C. . Caturano as a manager in 2002. progressing to senior and then manager. Forasté received his BS in accounting from Boston College. Forasté serves in Vitale Caturano’s specialized audit practice and brings over 13 years of audit experience to the firm. including manufacturing. Mr.

and avoid having a shortsighted view of things. challenges. not a sprint. You have to think of the long term. It is important to remember that family always comes first. yet demanding career. problems don’t work out exactly. but I feel these are too heavily relied upon. It is a very dynamic environment. You’re never doing the same thing twice. effective executive? Communication skills are essential. You have to earn your stripes. Utilizing the experiences of those who went before you can give you an invaluable perspective and help you better navigate through your career.com/finance for insider firm profiles. I continue to lean on my mentors for advice and gain much satisfaction serving as a mentor for my staff.View from the Top: Advice from Finance Professionals Vitale. message boards. Customized for: Will (wmz@ANDREW. or pebbles. What has surprised you the most about working in the finance industry? Every day is a different experience. It’s a constant juggling situation but you have to make sure the major things are taken care of first—and the rest kind of fits in where it can. find their space.vault. Faceto-face meetings and phone calls are much more effective and personal when fostering relationships. The rocks signify the major items in your life and those are placed into the container first. What advice would you give a young person considering a career in finance? It’s a very rewarding. the less important items. A successful career in finance is a marathon. I feel as though too many people take advantage of it as a means of communication. You never know what the next day is going to bring. client and employee. Many times. Do you use a Blackberry? Actually I do! It’s a curse and a great tool all at the same time. Once those are placed. Caturano & Company. Determining the best way to work through these problems to get to the correct answer is key. In addition. Visit the Vault Finance Career Channel at www. Ltd. The key is making sure the important items go in first. Every engagement. and I enjoy the unpredictability. What personality traits or attributes do you think make for a good. brings different personalities. methods and philosophies that help you maintain a work/life balance and be a successful professional? Work/life balance can be compared to a container (time) that you fill with rocks and pebbles. Technology makes working anywhere possible—so you need to keep yourself in check. It may have the same underlying mechanics when you get down to it but the fact that every day brings a new challenge makes each day very rewarding. the Vault Finance Job Board and more. What impact has your career had on your personal and family life? Work/life balance is a constant battle. or mentored others? Yes. CAREER LIBRARY 155 .EDU) Have you ever been mentored. You need to be able to develop relationships with clients and employees with varying personalities and learn how to work with each one of them most effectively.CMU. Mentoring has been a big component of my career. and major work items follow. demands and issues. e-mails and text messages definitely have their place in effective communication. Do you have any special techniques. work through your career. It’s not a get-rich-quick type of industry. being able to problem-solve is key. What would you most like to change? Although I am a proponent of technology. Voicemails.

companies investing heavily abroad and foreign companies looking to invest in the U. I thought of becoming a doctor.CMU. Ltd. we have a very formal mentoring program. In the public accounting industry.com Inc. I also recommend that once they get to know some of the managers and partners. I recommend that they ask their HR departments about whether or not there is a formal mentoring program. whether it was science or math. I took some accounting classes in high school and really felt a connection.View from the Top: Advice from Finance Professionals Vitale. they need to be proactive to seek out the right person to confide in and learn from. accounting rules closer together. they should schedule some time and ask questions—perhaps even ask them to be a mentor. But I always had an interest in numbers. and just by talking to them and asking them questions they can develop that relationship. I focused on accounting in college as my major. What other careers and life choices did you consider before deciding on public accounting? As a kid. How can a student or a new employee approach someone to be a mentor in the absence of a formal system in place at a company? Having open communication. If you were not in the field. Public accounting was a natural succession for me. Caturano & Company. all engagements are set up in teams where you have a partner. There is a plan in place to bring the international accounting rules and the U.EDU) 156 CAREER LIBRARY © 2008 Vault. You can develop informal mentoring relationships very easily just by asking questions and being open to discussion. a senior and then sometimes an experienced staff person and a new staff person. what would your dream career be now? A professional golfer! That’s my dream. a manager. I think I would like to be a college professor in accounting. Customized for: Will (wmz@ANDREW. . If there is not a program in place. On a more realistic basis. We have U. The staff people spend a lot of time with seniors especially.S.S.S. Caturano. How can someone find a mentor within their company/industry? At Vitale. Any predictions about the future of the industry? Accounting is becoming more of a globally-focused industry in response to a global economy.

“Work/life balance can be compared to filling a container (time) with rocks and pebbles. Shareholder.vault. the less important items.CMU. Ltd.com/finance for insider firm profiles. or pebbles.” — Michael Forasté. Vitale. Once those are placed. The key is making sure the important items go in first. The rocks signify the major items in your life and those are placed into the container first. Ltd. Caturano & Company. message boards.EDU) Visit the Vault Finance Career Channel at www.View from the Top: Advice from Finance Professionals Vitale. CAREER LIBRARY 157 . the Vault Finance Job Board and more. find their space. Caturano & Company. Customized for: Will (wmz@ANDREW.

Mr. What is the most rewarding aspect of your career? I recently completed a deal where we helped a client buy a company with a private equity sponsor three years ago. Mr. Gooch received his BA from Emory University and an MBA from the Graduate School of Business at the University of Chicago. Gooch is a CFA charter holder and serves on the board of directors at Advanced Biotherapy and Beatya Systems and is an active volunteer through his church. capital raises and restructuring assignments. as opposed to just doing one transaction. Since joining William Blair & Company in 1997. Mr. to go the extra step. and your role was strictly support. It was a grand slam transaction. 158 CAREER LIBRARY © 2008 Vault. In Chicago he serves as co-head of the firm’s special situation and restructuring practice. and today they sold it to a strategic buyer. There. the people who can do it with a smile distinguish themselves. but after you’ve been working several days around the clock. and having a positive attitude.EDU) Another thing that is crucial in investment banking is understanding that the transaction you’re doing likely is the most important transaction your client is going to do in their entire life and being able to work with them when they’re going through the entire emotional roller coaster of the deal.com Inc. When you have a relationship with them and continue to have multiple transactions.CMU. LLC Matthew Gooch—Principal and Co-Head of Special Situation & Restructuring Practice Principal Matthew Gooch splits his time between William Blair & Company’s Chicago and London offices. It was just great to help that company through its life cycle. There are a lot of smart people who join investment banking analyst programs. Things that were most important in my advancement were a real interest and desire to be dealing in what I was doing. He became one of the youngest banking principals in the history of William Blair & Company at the age of 30. a deal team would be 10 people. Customized for: Will (wmz@ANDREW. Gooch has been involved in more than 50 completed mergers. What are some things that you learned on the job and not in the classroom? During college I interned in the investment banking division of a bulge bracket firm. One of the main reasons I decided to join William Blair was that our deal teams here are three or four people. Q&A with Matthew Gooch What are some steps that you took to get to the position that you are in now? I joined William Blair as an analyst 11 years ago. This is something I never learned in school. . a willingness and curiosity to see what else could be done. it’s very rewarding to see how the company matures and how you were a big part of helping them achieve their goals.William Blair & Company. totaling more than $3 billion. and the great thing about that is that you get to have great involvement with your clients and get an understanding of building relationships with them. and in London he focuses on crossborder mergers and acquisitions.

the Vault Finance Job Board and more. It’s hard for money to motivate someone over a prolonged period of time. I got my MBA from the University of Chicago. I would be more apt to crash on the couch and watch television. and it highlights the importance of having a good banker. methods and philosophies that help you maintain a work/life balance and be a successful professional? A work/life balance is part of our culture at William Blair. Do you have any special techniques. it’s not efficient. You have to be someone who can evaluate a situation and communicate it to a client clearly and not be afraid of giving the hard news to a client. there are such huge differences. So. “This business is not worth all the money you’re losing. you have to be good at your job. Let’s figure out the steps and ways to make this as least painful as possible. you’re going to have to hand the keys back to the bank. It makes for a much more interesting conversation than “What did you do at the office today. You could have someone bidding $200 million and someone bidding $700 million for the same company! Literally. we’ll get you out of these things. effective executive? You have to be very rational. the guy who ran the office set me up on a blind date seven years ago with my current fiancée. I think that William Blair has been rewarding professionally. What advice would you give a young person considering a career in finance? I encourage them to consider finance.View from the Top: Advice from Finance Professionals William Blair & Company. and I think it’s real important to involve your spouse.” The ability to not shirk away from that kind of responsibility. Congratulations! Thank you! I started in William Blair’s Chicago office and spent three years here and then spent six years in the London office. you’re not going to be good at it. and she gives me thoughts and then I give her thoughts. and I travel quite a bit. Also.CMU. as well as personally! My fiancé is a consultant with a major strategy consulting firm. When you look at the core components of the United States right now. you’re doing a good job at it. but you’re also thinking about it outside of work. What has surprised you the most about working in the finance industry? Customized for: Will (wmz@ANDREW. there’s sunshine around the corner. They may be efficient when you’re trying to get a price on General Electric or Microsoft. Finance is a very broad field. My fiancé and I don’t talk about the individual clients or the specific situations that we are working on. CAREER LIBRARY 159 . no problem. What personality traits or attributes do you think make for a good. especially in the M&A world. but in the middle market. finance is one of the strongest parts of our economy. message boards.” or “don’t worry about that. as well. I think that if I were to work 35 hours a week and not travel. LLC What would you most like to change? Having a little more principal in the deals that we are doing would be appealing. honey?” Being able to discuss work with my fiancée helps strengthen our relationship. and you need to figure out what you want to be and what specific area Visit the Vault Finance Career Channel at www. is crucial. but we talk in general about the different issues we’re dealing with.com/finance for insider firm profiles. What impact has your career had on your personal and family life? I’m engaged to be married. I am always thinking about how to get the most out of every hour. When I was in our London office. bankers will say “Oh. And I think it makes you realize that you must take advantage of the time you have together. not take the easy way. I think that when you’re traveling as much and working as much as I am.vault. A lot of times.EDU) The inefficiency of markets. and they teach you there that markets are efficient. If you don’t generally love it.” That’s the easy thing to say. But the hard thing to say is. So if you love it. And that’s been a real surprise for me. She travels a lot. It makes you realize that everything is precious.

and sometimes that works really well. If you were not in the field. companies buying internationally and international companies buying here are going to create global enterprises. and I really liked the people I worked with. Ten years later. I always thought that it would be two years in Chicago—I’d never been there before—and I would of course move back to New York. I had worked with William Blair on an equity offering. They were principals in the organization who would give me advice on specific industries. after spending six years in London. My first mentor was someone who was two years older than me out of undergraduate school and—besides the formal training program that everyone goes through—he was my go-to guy for how to actually do the day-to-day functioning at William Blair. we are really good at mentoring.S. and we’re actually great friends now. there will still be a huge amount of interest from strategic buyers who. U. he’s one of my groomsmen. But it was really between that and finance.CMU. and I considered joining that. I really like the corporate finance programs. and while 2008 is going to be a very tough year for private equity. they probably don’t even know what the real function of what they think they want to do is. What other careers and life choices did you consider before deciding on a career in finance? My dad has a successful small business.View from the Top: Advice from Finance Professionals William Blair & Company. I grew up in the New York area.com Inc. When William Blair asked me to join them.EDU) 160 CAREER LIBRARY © 2008 Vault. But often what happens is a natural relationship will form between a junior person and a more senior person who has parallel interests in certain industries or types of transactions. We will find people to mentor. what would your dream career be now? Formula 1 race car driver. have very strong balance sheets. which have limited durations. as much as they think they know what they want to do. How can someone find a mentor within their company/industry? At William Blair. LLC of finance that you want to be in. the finance industry is poised for a healthy long-term future. I am back in Chicago. different types of transactions and general guidance on how to make your way and be successful. The other mentors I’ve had were various senior people when I was an associate vice president. Have you ever been mentored. but only if I couldn’t be in finance! Any predictions about the future of the industry? Globalization and the corresponding M&A activity it creates are going to continue. and as a result of that. so you get to see a lot of different aspects and get great training. Customized for: Will (wmz@ANDREW. So enter the field that gives you as many alternatives as possible. It was a perfect relationship. in general. or mentored others? I’ve had multiple mentors. I also encourage them to realize that if they’re 21 years old and coming out of college. As far as life decisions go. It happened 10 years ago. . When I interned at the bulge bracket firm.

EDU) Visit the Vault Finance Career Channel at www. CAREER LIBRARY 161 .View from the Top: Advice from Finance Professionals William Blair & Company. LLC Customized for: Will (wmz@ANDREW. Principal & Co-head of Special Situations. LLC “If you’re 21 years old and coming out of college. as much as you think you know what you want to do. you probably don’t even know what the real function is of what you think you want to do—get a broad experience before deciding.vault. the Vault Finance Job Board and more.CMU. message boards. William Blair & Company.” — Matthew Gooch.com/finance for insider firm profiles.

Bourke—Shareholder & Director of Information Technology Shareholder and Director of Information Technology James C. technology strategic planning.com Inc. 162 CAREER LIBRARY © 2008 Vault. Also.S. to emulate the good and to learn from the mistakes made by others. even though I never told him. He was one of the first CPAs in the nation to receive the Certified Information Technology Professional designation from the AICPA. implementation and training of new applications and technologies throughout the firm. the AICPA. New Jersey office. I did not get hung up in the actions of others. he is also responsible for the annual technology budget. I also believed that nothing stood in the way of my desire to become a partner at WS+B. N. Q&A with James Bourke What are some steps that you took to get to the position that you are in now? Customized for: Will (wmz@ANDREW. Bourke received his BS in accounting from Kean University. I also focused on what people before me did. I focused on my abilities and what I wanted to do to reach my goals. wireless network configuration. New Jersey Technology Council and NJ Biz Magazine on topics specifically related to technologies employed within a CPA Firm. Mr. Bourke is a member of the American Institute of Certified Public Accountants and the New Jersey Society of CPAs. Mr. as well as overseeing the acquisition. He lives in Manasquan. Throughout my entire career. Bourke also serves on the AICPA’s CITP Credential Committee and the AICPA Top Technology Initiatives Task Force and is a current member of AICPA Council. with his wife and children. . Mr. I had an unbelievable passion for our profession and a desire to be the best at what I did. He currently serves on the executive committee as immediate past president for the New Jersey Society of Certified Public Accountants and is past-chairman of the NJSCPA Chapter operations committee and past-president of the Monmouth/Ocean Chapter of the NJSCPA. In addition.CMU. he has the responsibility for overseeing all technology issues and operations for the firm’s eleven offices and over 500 employees. I worried about my own work and how to best serve our clients.J. I saw our managing partner as a great mentor and that mentoring was extremely important to me. Bourke is a frequent speaker at many State CPA Societies.J.WithumSmith+Brown James C. Mr. When I joined WS+B. internet connectivity solutions. N. nor did I feel a constant need to compare myself with others. I believe that if it were not for our managing partner and the example and lifestyle that he set. Bourke’s vast industry service. Bourke’s responsibilities consist of network design and implementation. He has been consulted by numerous CPA Firms throughout the U. Mr. He has has authored many articles dealing with firm technology issues and was featured on the cover of past issues of Accounting Technology Magazine and Practical Accountant Magazine. Bourke serves in WithumSmith+Brown’s Red Bank. Even today.EDU) I have been at WithumSmith+Brown for 21 years and I have been afforded some great opportunities here. I did not let hurdles and obstructions get in my way. I might not even be in this profession today. In addition to Mr. on appropriateness of technologies being employed within firms.

I would love to change the timing of tax season. You will get real-life experience that looks unbelievable on a resume and will put you in the front of the lines when employers are evaluating other candidates. like WithumSmith+Brown that has a great intern program. CAREER LIBRARY 163 . I learned how important it is that I listen to my clients. Through this. how he always made time for his family and the activities that his children were involved in. Understanding the needs of your clients and fulfilling them is what makes you a great accountant. I watched what he did. 1 in my life. as well as his passion for what he did and our profession. I’ll bring my kids on due diligence trips if they are off from school and they will learn about the business our client is buying or selling. their concerns. That is something that you learn to do on the job. their needs. they get better. We spend a significant amount of time together. but it does not teach us how to take it to the next level.EDU) Have you ever been mentored. message boards.View from the Top: Advice from Finance Professionals WithumSmith+Brown What are some things that you learned on the job and not in the classroom? School prepares us all to be accountants. I have managed all of my son’s and daughter’s baseball and soccer teams from t-ball through majors. hands-on. Instead of flipping burgers. methods and philosophies that help you maintain a work/life balance and be a successful professional? Family is No. Although we had no formal mentor program. how he balanced work and life. So. he didn’t realize it. I work at a firm where this belief is part of firm culture. find a firm. we go as a family to all of the NJSCPA Get-Away conventions. It’s always inspiring to see these very successful people who so passionately pursue them—the most unexpected endeavors that you wouldn’t imagine could be so successful. I focused on the traits and characteristics exhibited by our managing partner.vault. so even early on in my career I was going out to clients and working on challenging engagements. Most recently my son accompanied me on a trip to a cedar oil production plan in Arkansas where he learned how cedar oil is produced from scrap cedar wood chips. or mentored others? How can someone find a mentor within their company/industry? Our firm has a formal mentoring program where we identify those to be mentored and we associate someone their senior to mentor and guide them throughout their career. All of my clients know this and that is the reason why they have no problem paying a premium. but his actions were mentoring me. It is Withum philosophy to provide that on-the-job training. What is the most rewarding aspect of your career? What would you most like to change? It is most rewarding when I see how appreciative clients are when you go out of your way to service them. What advice would you give a young person considering a career in finance? Intern within the industry while you are in college. when I started here our firm was very small with no structured mentor program. Customized for: Will (wmz@ANDREW. We know that we are not the least expensive firm in town but we provide our clients with the highest level of service.com/finance for insider firm profiles. However. Tax season is so busy that I wish we could spend more time engaging with our clients day to day than the in’s and out’s of the tax process. responsive service. Visit the Vault Finance Career Channel at www. I have always found ways to bring my family and work life together. and fortunately for me. to be a great accountant. What impact has your career had on your personal and family life? Do you have any special techniques. the Vault Finance Job Board and more. What personality traits or attributes do you think make for a good. Every year my son and I fly to the MLB All Star Game and Home Run Derby. effective executive? Good listening skills and the ability to give compliments in addition to criticism.CMU. What has surprised you the most about working in the finance industry? The fact that there are so many people out there with so many unique ideas to make money.

. Customized for: Will (wmz@ANDREW. I made a decision to be a CPA when I was in high school.com Inc.EDU) 164 CAREER LIBRARY © 2008 Vault. increased awareness in the areas of fraud and risk management. With the increased regulation in our field. He brought real-life experiences into the classroom. either in public or private. increased need for compliance with a significant number of new standards.CMU. He was an unbelievable inspiration. Any predictions about the future of the industry? College graduates that plan to major in accounting over the next five to seven years will have no problem landing the position of their choice. In high school I had a CPA as my accounting teacher. What other careers and life choices did you consider before deciding on a career in finance? If you were not in the field.View from the Top: Advice from Finance Professionals WithumSmith+Brown If your firm doesn’t have a formal mentoring program look for that person whom you admire and let him/her become your informal mentor. I took three years of accounting in high school. what would your dream career be now? This was my only career choice. a high school or college student today who is focused on a career in the field of accounting will have no difficulty in having the comfort of job security even before they complete their senior year of study.

Bourke.” — James C. message boards. WithumSmith+Brown Customized for: Will (wmz@ANDREW. Shareholder and Director of Information Technology. That is something that you learn to do on the job. CAREER LIBRARY 165 .vault.View from the Top: Advice from Finance Professionals WithumSmith+Brown “School prepares us all to be accountants. but it does not teach us how to take it to the next level.com/finance for insider firm profiles.EDU) Visit the Vault Finance Career Channel at www. the Vault Finance Job Board and more. to be a great accountant.CMU.

.CMU.EDU) 166 CAREER LIBRARY © 2008 Vault.com Inc.Customized for: Will (wmz@ANDREW.

EDU) APPENDIX VIEW FROM THE TOP .CMU.Customized for: Will (wmz@ANDREW.

.CMU.EDU) 168 CAREER LIBRARY © 2008 Vault.Customized for: Will (wmz@ANDREW.com Inc.

. . . LLC: John T. . . . . . . . . . .: Tracy Whille. .: Ramona Lopez. . .. . . . . . . . . . . . . Werbalowsky. . . . . . . . . . . . . . . . . . . . .46 Eide Bailly LLP: David Stende. . . LLP: Joel Cooperman. . . . . . . . . . . . Inc. . Solomon Company: Andrew Quigley. . .98 Perella Weinberg Partners LP: Peter A. Chief Operating Officer . . Crowe Chizek and Company LLC . . . . . . . . . . . . CEO. . . . . . . . . . . . . . . . . President of Agency Distribution . . . . . .Alphabetical List of Finance Professionals FINANCE PROFESSIONALS Amper. . . . . . . . . . . Inc. . . . . .36 Credit Suisse Group: Edward Yorke. . . Capital Markets . . . Politiziner & Mattia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . .96 Parente Randolph. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exclusive Agency. . . . . . . .106 PNC Financial Services Group. LLC: Jeffrey Ferro.22 Clifton Gunderson LLP: Krista McMasters. President & CEO of Legg Mason Investment Counsel . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 Visit the Vault Finance Career Channel at www. .vault. .10 Beard Miller Company LLP: Lamar R. Chief Executive Officer . . . . . . . . . . . . . . . . . . . . . . . Partner . . Chief Marketing Officer. Segment Leader. . . . . . . . . . . . Chairman & CEO . . . .: Joyce S. . . . . . . . . . .42 Duff & Phelps Corporation: Daniel Peters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inc. . . . . . . . . . . . . . . Stearns & Co. . . . . . . . . . . . . .128 RSM EquiCo.12 Berdon LLP: Scott T. . . . . . . . . . . . . . . . . . .: Hector J. . . . .com/finance for insider firm profiles. . . . . . . . . . . . . . . . . . . . . . . .102 Customized for: Will (wmz@ANDREW. . . . . . . . . . . . Managing Partner . . .50 Ernst & Young Global Limited: Steve Campo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .S. . . . . . . Managing Director . . . . . Vice President. . . . . . . . . . . . . Nationwide Financial Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Philadelphia Region . . . . . . Financial Advisory Services Business . Winer & Evens LLP: Scott O'Sullivan. . . . . Principal . . . . . . . . . . . Tax Partner . . . . . . . . . . . . Chief Practice Officer . . . . . . . . . . . . . . Chief Administrative Officer . . . . . Bank Manager . . . . . . . . . . . . . . . . . . . CAREER LIBRARY 169 . . . . . . . . . . . . .88 Moss Adams LLP: Christopher G. . . . . . Inc. . . . . . Inc. . . . . . . . . . . . . . . . . . . Managing Director . . . . . . . . .52 First Horizon National Corporation: Sarah Meyyerose. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chief Operating Officer & Principal In-Charge. . . . . . . . . . . .60 Invesco Ltd. . . . . .: Andrew Schlossberg. . . . . . . . . . . . . . . . . . . Co-Managing Principal . . . . . . . . . . . . . . . .C. . . . . . . . . . . . . . . . . Stoltzfus. . . . . . . . . . . . . . . . . . . . . . . .82 McGladrey & Pullen. . . . . Price. . . . . . . . the Vault Finance Job Board and more. . . . Retail & Head of North American Retail Strategy . . . . . . . . .30 Convergent Wealth Advisors. . . . . . . . . . Co-Chief Executive Officer . .16 Capital One Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Houle. . . .: Thomas Whitford. . President of Emerging Businesses . .26 Commerce Bancorp. . . . .120 Reznick Group. University Relations and Recruiting . . . . . . . . . . . . . . . . . . . .EDU) Peter J. . . . . . . . . . . . . . . . . . Schmidt. . . . . . . . . . . . Scully. . EVP & Chief Retail Officer . . . . . . . . . . . . . . . . . . . . . . . .64 KPMG LLP: Manny Fernandez. . . . . . . . . . . . . . . . . . . . . . Founding Partner . . .84 Merrill Lynch & Co. . Inc. . . . . . . . .110 Prudential Insurance Company of America: John Greene. . .20 Citrin Cooperman & Company. . . . . . . . . . LLP: David Scudder. . . U. . . . . . . . LLC: Charles Allen. .72 Legg Mason. Officer . . Chizek & Co. . . . . . . .: Thomas F. . . National Managing Partner. . . . . . . . President & Chief Operations Officer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Managing Partner . . Cuellar. . . . . . . .: Erick Bronner. . . . . . . . . . . Senior Managing Partner & Global Compliance Director . . . . . . . . . . . . . . . . . . . . . . . . . . .: Chet Helck. .6 Bear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Crowe. . . . . . . . . . . . . .68 LarsonAllen LLP: Gordon Viere. Partner . . . . . . Weinberg. . . . . . . . . . . .124 Rothstein Kass: Steven Kass. . . . . .56 Houlihan Lokey: Jeffrey I. . . . . . . . . . . . . . . P. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114 Raymond James Financial. . . . . . . . . . . . . . . . Inc. . . . . . . . . . Vice Chairman of Investment Banking & Head of the North American Financial Sponsor Group . . . . . message boards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .: Linda Verba. . . . . . Ditman. . . . . . . . .92 Nationwide Mutual Insurance Co. . . . . . . . . . . . . . . . . . . . .: Harry O'Mealia. . . . . . President. . . . . . . . .76 Margolin. . . . . . . . . . . . . . . . . . . . . PC: Bridget Day. . . . . Director . . . . . . . . Inc. . . . . . . . . . . . . President & Chief Operating Officer . . . . . . . . . . . . . . . . . . . . . . . .CMU. . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . .com Inc. . . . . . . . . . . . . . . . . . Inc. . . . LLC: Matthew Gooch. . . . . Shareholder . . . . . . . .: Brendan O'Halloran. . . . . . . . . . . . . . . . . . . . . .: Gennaro DiBello. . . . . . . Inc.158 WithumSmith+Brown: James C. . . . . . . . . . . . . . . . .146 Tofias PC: Michael Burns. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Shareholder and Director of Information Technology . . . . . . Shareholder . . . . . . . . Vice Chair & Region Head. . . . . . . . . . . . .: Catherine Maher. . . . . . . . Caturano & Company Ltd. . . . . . . . . . . . . . . . . .CMU. . . . Executive Director of Operations . Director. . . . . . . . . . . . . . . . . . . . .View from the Top: Advice from Finance Professionals Appendix Schneider Downs & Co. . . . . .136 Scottrade Inc. . . . . . . . . . . Assurance Services . . . LLC . . . . .: Patricia Rubin. . . . . . . . . . . .: Michael Forasté. . . . . . . . . . . . . . . . . . . . . . . . Tax Advisory Services Shareholder . . . . . . . . . . . . . . .EDU) 170 CAREER LIBRARY © 2008 Vault. . . . . . . . . . .. . . . . . .162 Customized for: Will (wmz@ANDREW.150 Vitale. . . TD Securities USA. . . . . . . . . . .. . . . . Bourke. . . . . . . . . . . . . .154 William Blair & Co. . . . .140 SS&G Financial Services. . . Principal & Co-head of Special Situations . . . .142 TD Securities Inc. . . .

the Vault Finance Job Board and more.EDU) Visit the Vault Finance Career Channel at www. He lives in New Jersey with his wife and two boys.About the Authors Aman Singh is an associate editor at Vault. message boards.CMU.vault. CAREER LIBRARY 171 .com/finance for insider firm profiles. She graduated from New York University and currently lives in New Jersey with her fiancé. Customized for: Will (wmz@ANDREW. Won Kim is an editor at Vault. He is a graduate of Rutgers University and is an avid St. Louis Cardinals fan.

EDU) Surveys on thousands of top programs College • MBA • Law School • Grad School Go to www.CMU.Get the BUZZ on Top Schools Read what STUDENTS and ALUMNI have to say about: • Admissions • Academics • Employment Prospects • Quality of Life • Social Life Customized for: Will (wmz@ANDREW.com .vault.

EDU) .CMU.Customized for: Will (wmz@ANDREW.

CMU. Customized for: Will (wmz@ANDREW.THE MOST TRUSTED NAME IN CAREER INFORMATION “Fun reads. edgy details” – FORBES MAGAZINE Vault guides and employer profiles have been published since 1997 and are the premier source of insider information on careers. Vault surveys and interviews thousands of employees to give readers the inside scoop on industries and specific employers to help them get the jobs they want. Each year. check out Vault” – SMARTMONEY MAGAZINE .EDU) “To get the unvarnished scoop.

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