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CMU.Customized for: Will (wmz@ANDREW. .EDU) viii CAREER LIBRARY © 2008 Vault.com Inc.

. . . . . .. . . . .52 First Horizon National Corporation . . .22 Clifton Gunderson LLP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inc. . . . LLP . P. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Capital One Services. . . . . . . . .vault. . . . . . . . .Table of Contents FOREWORD INTRODUCTION ADVICE FROM FINANCE PROFESSIONALS XI 1 5 Amper Politziner & Mattia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .com/finance for insider firm profiles. . . . . . . . . . . .20 Citrin Cooperman & Company. . . . . . . .36 Credit Suisse Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Houlihan Lokey . . . .40 Crowe Chizek and Company. . . . . . . . . . . . .EDU) McGladrey & Pullen. . . . . . .C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Beard Miller Company LLP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Ernst & Young Global Limited. . . . . . . . . . . . . . . . . . . . . . Inc. . . message boards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .CMU. . . . . . . . . . . . . . . . . . . . . . . . . . Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Stearns & Co. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Berdon LLP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 KPMG LLPl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Customized for: Will (wmz@ANDREW. . . . . . . . . . . . . . . .84 Merrill Lynch & Co. . . . . . . . . . . . . . . . . . . . . . . . . . .6 Bear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CAREER LIBRARY ix . . . . . . . . . . . . . .68 LarsonAllen LLP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Legg Mason. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Margolin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Invesco Ltd. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Eide Bailly LLP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Nationwide Mutual Insurance Co. . . . . . .42 Duff & Phelps Corporation . . . . . . . . . . . . . . . . . . . .30 Convergent Wealth Advisors. . . . . .96 Parente Randolph. . . . . . . . . . . . . . . . . . . . . . . . . LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 Visit the Vault Finance Career Channel at www.88 Moss Adams LLP . . . .98 Perella Weinberg Partners LP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . Winer & Evens LLP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LLP . . . . the Vault Finance Job Board and more. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Commerce Bancorp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LLP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .114 Raymond James Financial. . . . . .136 Scottrade Inc. . . . . . .CMU. . . . . . . . . . . . . . . .View from the Top: Advice from Finance Professionals Table of Contents Peter J. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106 PNC Financial Services Group. . . . . . . . . . . . . . . . Inc. . . . . . . . . Inc. .. . . . . . . . . . . . . . . . . .C. . . . . . . . . . . . . . . .154 William Blair & Co. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128 RSM EquiCo. Inc. . . . . . . . . . . . . . . .162 Customized for: Will (wmz@ANDREW. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124 Rothstein Kass . . . . . . . . . . . . . . . . . . . . . . P. . . . . . . . . . . . . . . . . . . . . . . . .com Inc. . . . . . . Inc.140 SS&G Financial Services. . . . . LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142 TD Securities Inc.EDU) x CAREER LIBRARY © 2008 Vault. . . . . . . . . . . . . . Solomon Company . . . . . . . .146 Tofias PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 Schneider Downs & Co. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158 WithumSmith+Brown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120 Reznick Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150 Vitale. . . . . . . . . . Inc. . . . . . . . . . . . . . . . . . . . . . Caturano & Company. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ltd. . . . . . . . . . . . . .110 Prudential Insurance Company of America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

insurance providers. In such a diverse and vibrant arena. Speaking from my own experience—and as the president of the Society of Financial Service Professionals—I believe there are three factors within your control that will make all the difference. commercial banks. • The second wave is the retirement of the boomers.CMU. for the purpose of this book. the Vault Finance Job Board and more. includes the entire spectrum of accounting firms.Foreword The financial services profession is. • The third and fourth waves are the Gen Xers and Millenials. and individuals decide where to invest their retirement plan assets. but most of its number is expected to live well into their 90s. of establishing businesses that enrich employees. CAREER LIBRARY xi . The upcoming exodus creates a great opening for people looking to enter the lucrative world of finance. puts them onto spreadsheets. evolving industry and are looking for some tips on how best to get ahead. community and the markets they serve. On the pages of this guide. message boards. Successful professionals have had to adapt to a changing marketplace. brokerages and specialty professional firms. investment banks. you’ll find executives from many different disciplines sharing the steps on which their career path took them—whether those steps were taken as a result of careful forethought or in agile reaction to some of the truly seismic shifts that have altered the financial services landscape over recent decades. This massive demographic has already begun to retire.com/finance for insider firm profiles. In addition to major changes in how the industry operates.EDU) Visit the Vault Finance Career Channel at www. Finance. It is estimated that boomers will inherit trillions of dollars from their parents’ estates over the next few decades. these were distinct entities with specific functions. this industry has changed a great deal.vault. There are essentially four generational “waves” impacting financial services today: • The first wave is one of the largest wealth transfers in history. But over the past decade or so. The financial services profession translates those dreams into black and white. These generations represent exciting prospects as they work to secure their financial futures. of achieving personal wealth that enables individuals to experience everything from extreme adventure vacations to helping others in a significant way. about making dreams come true. Not so long ago. shareholders. This decades-long. and wondering where their replacements will come from. buy homes and send their kids to college. post-employment period is creating new challenges and opportunities for the financial industry. Perhaps you’ve already decided you’d like to be part of this exciting. at its heart. Many financial services companies are anxiously eyeing their experienced baby boomer employees and representatives. into policies and portfolios. where banks sell insurance and insurance providers offer retirement accounts. one where the average worker participates in the stock market. there are many paths to success. and helps them become reality. generational shifts are creating exciting opportunities in the field now and for many years to come. Dreams of creating a secure future for loved ones. Customized for: Will (wmz@ANDREW.

ethics and networking—are the core values of our society. Having good professional ethics is another key component of success. there is no true profession that doesn’t require continuing education. In the long run. First of all. This guide can serve as a one-way version of that networking. Excellence in this field requires indepth understanding of complex and sophisticated tools. Whether you work for a multinational operation where your colleagues are on the other side of the globe or you are an entrepreneur working for yourself—and both are real possibilities in the financial services profession—you will need to build those crucial relationships to help to advance your career. Students looking to enter this field can gain extraordinary pieces of advice and tips on how not only to cope with its sometimes intense demands but also on how to find work/life balance amid those demands. An eclectic mixture of executives from a broad range of companies provide an excellent peek into the finance world.CMU. Wishing you success in all your endeavors. Tyrpak. making sure you wouldn’t have a problem telling your client about any action you’ve taken is the best recipe for continued success. its positives and negatives. MSFS. Continuing education provides that understanding and keeps financial service professionals at the top of their game. ChFC. . CLU. AEP 2007-2008 President Society of Financial Service Professionals Customized for: Will (wmz@ANDREW.View from the Top: Advice from Finance Professionals Foreword These factors—education. talked about in rare moments of truth.com Inc. products and regulations. Look for opportunities to be part of your professional community—it will pay off in surprising and worthwhile ways. Networking is the final critical “leg” supporting professional success. For many in this business. James J. our livelihoods are based upon the relationships we’ve built with our clients.EDU) xii CAREER LIBRARY © 2008 Vault.

com/finance for insider firm profiles. Experience is obtained through learning from both failures and successes. These finance professionals serve as chief executive officers.” A basic education and skill set lays the foundation for an individual. delegating. “However corny it may sound. but don’t dwell too long on your successes. Build your knowledge bank While it might be unsurprising to advise an aspiring finance professional to concentrate on grades. senior directors. As one of our interviewees says. but the job teaches you the practical application of it. what we’re not trained well to do in many cases is to communicate.vault. hard work and accurate knowledge of the many functions and skills required. partners. “Learn from your mistakes and failures. their experiences on the way to the top echelons of the financial world. specialty services firms and insurance providers. “Whether it’s understanding how marketing works or organizational behavior or business strategy. how they balance work and their personal life.” says one executive while another aptly states. Finance was defined to include accounting. We received many candid responses concerning balancing a family life and professional excellence in the financial world. “we come out of school as technicians and we understand our trade.” Customized for: Will (wmz@ANDREW. They were asked to discuss their career. What connected them all was the repeated insistence on diligence. while others focused on emphasizing academic excellence and solid knowledge of the many products offered by the industry. commercial banks. a very basic skill needed to be successful. “School prepares you for the technical aspects of your job. Visit the Vault Finance Career Channel at www. you can sell anything. CAREER LIBRARY 1 . one executive says. and what it has all meant to them professionally as well as personally.” They also emphasized gaining a well-rounded academic experience and taking courses outside the main workload.CMU.” Getting soft skills on the job—even through failure While college teaches the hard skills or the technical aspects. the Vault Finance Job Board and more. the soft skills can be acquired only on the job itself.Introduction What makes a good leader? Perseverance? Hard work? Tenacity? An opinion? Someone who mentors her staff until they surpass her in skill and knowledge? All this and more is encapsulated in the pages of View from the Top: Advice from Finance Professionals.EDU) Communication. where if you are a good talker. make sure you branch out in school. especially in a highly regulated industry like finance. shareholders and vice presidents across the finance industry. investment banking. where the multitude of products and services can be bewildering without proper knowledge.” says a CEO. you really have to study hard and get good grades in order to get a better job. message boards. At first it won’t feel like the right information to really understand. building and maintaining relationships with clients and co-workers are some of the aspects that you learn on the job. Accepting and learning from bad decisions and failure was another topic of discussion. “It isn’t like the retail world. but over time you’ll tend to use it more than you think.

find their space. Respondents also emphasize the need for flexibility if you want to grow with the company. or pebbles.com Inc.” says one executive. move back to New York. “I was an individual that was always looking for ways for the firm to provide more and more resources to our field personnel. Like one interviewee says. You need to aggressively go for it. “It’s not just about numbers. .View from the Top: Advice from Finance Professionals Introduction It’s your career—be proactive Volunteering for assignments. One of our executives crafted her own climb in the company by suggesting areas of improvement and demonstrating the willingness to reassign herself and craft her job around what the firm required for its growth. you need a calendar for life. Once those are placed. Take ownership of it. the finance field. While they all stressed the importance of a work/life balance. and I was vocal on [the] best practices that we should implement.” he says. with corporate America becoming technologically more savvy. techno-savvy image. “You can’t have a calendar for work and a calendar for home.” he says. Ten years later. She asserts the need to prioritize days. after spending six years in London.” Customized for: Will (wmz@ANDREW. It’s also cultivating and growing relationships with my colleagues. Another director relocated from New York to Chicago. activities and have one big picture.CMU. The key is making sure the important items go in first. don’t treat it like a job. of course. The work/life balance—attainable With the long hours and working weekends. yet misunderstandings remain. “I’m always surprised that I frequently have to be on guard against assuming people know what I think they know. The rocks signify the major items in your life and those are placed into the container first. Don’t wait for things to come to you.” Finance is boring?—acknowledging the myth Most of the executives interviewed vocalized their concerns and surprise at how misunderstood the finance industry is. and really try to explain to them in fairly simple terms how things work. I am back in Chicago. Not so anymore. Wall Street has been hiring public relations and advertising firms to change its “boring” image for a while now. “I always thought that it would be two years in Chicago—I’d never been there before—and I would. what they all differed in was their approach to achieving that. He instead ended up moving around the globe to London where he spent six years before returning to Chicago. including accounting. accounting has had to deal with the stigma of being boring and straitlaced. Traditionally.” she says about her proactiveness in creating her own niche within the firm. Yet these executives not only are successful professionally but also have managed to have a steady family life and keep their personal interests intact. “Embrace your career. has slowly but surely begun to attain a more smart.” says one woman executive. the less important items. accepting new job responsibilities and the willingness to consider the company’s success your own priorities when our interviewees were asked for advice. it has often scared many graduates from stepping into the finance field for fear of losing all that’s important to them personally.EDU) 2 CAREER LIBRARY © 2008 Vault. Another individual expressed concern over the traditional attitude about the industry viewed as a strictly number-crunching institution. my clients and the business community. predicting a two-year stint before he returned to the city he grew up in and never originally thought of leaving. Another executive offered an example: “Work/life balance can be compared to filling a container (time) with rocks and pebbles.

com/finance for insider firm profiles. ‘I don’t have to do this.’” one interviewee says. they caution that you make sure they are someone you respect and would like to emulate. noting that most successful relationships result from a gradual informal interaction rather than a rigid assignment of a senior executive in the company by the human resources department. “You’re going to have periods in investment banking when you’re really busy and then you’ll have a free weekend or two.’” she advises. they all stress that in a work life full of curve balls and sudden developments. Visit the Vault Finance Career Channel at www.CMU. message boards. by taking a vacation himself. you want to seek someone out who can help you provide those intangibles to make you more successful.View from the Top: Advice from Finance Professionals Introduction Another executive feels. As one of them says. “Make sure you have a direct conversation with your mentors and say. the word “balance” implies that you have to give up something that’s very important to you to be able to conduct your life. etc. “Knowing the transaction you’re doing likely is the most important transaction your client is going to do in their entire life and being able to work with them when they’re going through the entire emotional roller coaster of the deal is rewarding.” Communication was yet again highlighted as a core element of keeping the balance.vault. and to value the significance of the impact you might be having. they say. the Vault Finance Job Board and more. he is telling his workers that it is okay to have other interests in life and that it isn’t all about work.” Know that you are making a difference—it’s more than a “deal” While executives spoke about the importance of hard work. they also stressed the importance of self-confidence and knowing that what you do is contributing to the bigger picture. Yet another executive suggests. our respondents emphasize informal mentor-mentee relationships. personally. and in order to do that.. When you approach someone. Even if you are starting at the bottom. to another respondent who describes how he has always kept Friday nights exclusively for his family. CAREER LIBRARY 3 . however. from a CEO who feels that. Others suggest taking full advantage of benefits like time off. Customized for: Will (wmz@ANDREW. One interviewee chose an idiom to define the fine balance: “You need to be able to see the forest through the trees. and they invite you for a weekend getaway. “Step back and ask yourself what is really important to you professionally. There are certain things that just aren’t that important. be it in skills.EDU) They also stress being proactive in seeking someone that you want to emulate to become your mentor. you really need to have a balance between work and your life outside of work. If you’re a mentee.” he says. knowing that you might not get the chance again soon. you should be able to spontaneously say yes. spiritually and physically. and if you stay in touch with your friends. From one partner who travels a lot calling his wife religiously every day to a director who makes sure his spouse knows his schedule so there were no surprises. know that you are part of the bigger project and that each efficient detail you craft and every suggestion you implement can impact the company in an irreversible way. decision-making or personality. so take the burden off yourself and say. “You want to deal with someone who feels comfortable with you in terms of his or her personality traits as well as [his or her] skills sets. While most companies today offer formal mentoring programs. “Everything you do has an impact on someone and it’s important to understand that.” Another executive describes the feeling he gets after a good deal as very rewarding.” says a managing principal. ‘I’d like you to help me along the way. Find mentors Most of our interviewees acknowledge the importance of having mentors in their lives. it was essential to keep the family in the loop.

They all found their niche in this vast industry. “Figure out what your strengths are.com Inc. They advise prudence in assuming the level of competition in the industry and suggest narrowing down what you enjoy doing before picking a career based on remuneration or appeal. who have anchored many important mergers and acquisitions. One executive says it is important to ask for constant feedback. and. noting that “feedback is not always an easy thing to hear.View from the Top: Advice from Finance Professionals Introduction Others encourage mentees to seek professional associations and alumni groups to find someone outside their industry. rigorous lifestyle that often leaves no time for oneself and family. what it is you want to do and how much of your time you’re willing to devote to this before you pick the career.CMU. postponement of personal plans to accommodate professional deadlines. . These finance heads. time management abilities and leadership qualities. crossed many accounting hurdles and pioneered the complex arsenal of products offered by investment and commercial banks.” he advises.EDU) 4 CAREER LIBRARY © 2008 Vault. but you can’t improve without it. are clearing the path for the future. Those who have the capability will need all of the skills.” Words of advice for the next finance wizards—take charge There are many sacrifices and joys in making it to the top. many times. Customized for: Will (wmz@ANDREW. adapting to a busy. One interviewee notes that the financial field requires longtime commitments. It is now your turn.

CMU.ADVICE FROM FINANCE PROFESSIONALS Customized for: Will (wmz@ANDREW.EDU) VIEW FROM THE TOP .

Ms. She is also a founding trustee and treasurer for the Franklin Township Foundation of Educational Excellence. P. Politziner & Mattia. My advice: Determine what qualities you aspire to. Politziner & Mattia’s Edison. Bridget Day—Officer. Day is a member of the American Society of Certified Public Accountants. the New Jersey Society of Certified Public Accountants and the New York State Society of Certified Public Accountants. Customized for: Will (wmz@ANDREW. Ms. albeit a mentor. Q&A with Bridget Day What are some steps that you took to get to the position that you are in now? Perseverance. Day previously practiced with an international accounting firm for more than 13 years.C.e. New Jersey community. I learned when to let them lead me and followed them when necessary. which serves her Somerset. which focuses on reporting. I followed him. Accounting & Auditing Officer Bridget Day works in Amper. find them in someone. So what helped me get somewhere was being able to take a step back and identify what I wanted to be when I grew up as a professional. He was influential in getting me positions on engagements with a lot of exposure and with challenging issues. She is also a founding member and vice chair of Baker Tilly International’s financial institutions committee. For example. disclosure and governance requirements of public companies and their executives. i. she currently serves various banking and SEC clients in the manufacturing and distribution industry in addition to a variety of other service industries. office. serving as senior manager in the national risk & quality—SEC services group. and took various career paths. with an emphasis on banking and other financial services. New Jersey. where she graduated magna cum laude. Day received her BS in accounting and associate’s degree in business administration from St. I interviewed with a gentleman when I was in college and ended up working for him once I got to my first firm. with an emphasis on banking-related curriculum. Francis College.EDU) 6 CAREER LIBRARY © 2008 Vault.com Inc. Ms. I started at the Big Eight at the time. Then I asked for their advice and followed in their example. I have identified people that possessed traits that I aspire to attain. With over 19 years of public accounting experience. Day is a consultant for the American Institute of Certified Public Accountants and often leads discussions for other accountants in certain technical areas. his success helped my success. Ms. She is a member of the firm’s quality assurance team for SEC and other engagements as well as the leader of the firm’s banking industry group.CMU. In some ways. and as he progressed through the firm. Ultimately my mentor ended up heading the firm’s regional office and the practice in which I was a part. dedication and drive are essential. Ms.Amper. and then find people who possessed those qualities. . someone more senior than you and then ask for their advice or follow their example.. and CPA qualifications to practice before the SEC and Public Company Accounting Oversight Board. Day was recently appointed to the SEC Practice Committee of the New York State Society of CPAs.

definitive. It’s really important to realize that the day you start out with might not be the day you’ve ended up with. my dad. Some things get done due to passage of time. and some things fall off the list because they aren’t necessary anymore. Customized for: Will (wmz@ANDREW.EDU) Visit the Vault Finance Career Channel at www. the Vault Finance Job Board and more. What impact has your career had on your personal and family life? You need to schedule your life. It’s a matter of prioritizing and using your value system as a guide. effective executive? They need to be approachable. but in order to lead you need to be able to make decisions and communicate those decisions.C. some things get done because I actually do them. They know mommy works but I think they’re proud of the fact that I do. my husband. What are some things that you learned on the job and not in the classroom? I learned to be flexible. conversely you don’t have children or parents or activities that only happen after you leave the office. personable and they need to have a good value system. The only way to make work/life work. I wish the deadlines weren’t so hard and fast and often. including your thought process for your conclusions and ideas.com/finance for insider firm profiles. I really value both my work and family life. and sometimes I have to go to a work function at night. is to take your value system and apply it to everything. That is not to say that other people cannot have opinions and you may be influenced to change your mind. I think my work—my girls are young. you learn every day. You can’t be wishy-washy. so I have a heightened awareness of how lucky I am. When you work with 100 clients in 20 industries. As a professional. But. nice vacations. working has enabled my family to have a lovely home. message boards. and that’s something I learned from my family. It doesn’t have to be opinionated in a negative way. but I’d be naïve in saying that it’s perfect all the time. So keep your value systems intact at all times and remain professional. it doesn’t instill confidence in your abilities and it doesn’t afford your business the opportunity to grow. Also. Its one big life. and that my to-do list got done in its entirety once in a while. It serves a lot of purpose for all of us. I absolutely believe they need to have an opinion. But I think it’s important for people to have an opinion. you need a calendar for life. What would you most like to change? The deadlines. That doesn’t really inspire people to follow you. There are days when you wish you could work all the time and days when you wish you could be home all the time. I tell people often that I get smarter every day. Obviously there have been some financial opportunities resulting from being a working mom. It all needs to be one picture. opinionated.vault. they’re 7 and 9— is fairly seamless to them. good educations for my children. What personality traits or attributes do you think make for a good. You also need to be a good listener. You need to prioritize. but the list never ends.View from the Top: Advice from Finance Professionals Amper Politziner & Mattia P. There are constant deadlines and my to-do list never ends. and some continuous learning and pride for me personally. What is the most rewarding aspect of your career? Most rewarding is the ability to interact with such a diverse number of companies. I treasure my time with my family. There are some days when it’s tough to juggle and there are days when the work/life balance doesn’t seem to be working. you don’t work between particular hours and then get to go home.CMU. I’ve been able to provide some nicer opportunities for myself. particularly as people get older and have other distractions apart from work. sometimes I need to have a repair done on my car or home in the middle of the day. CAREER LIBRARY 7 . Sometimes I need to volunteer at the school for read-alouds during the middle of the day. my children. intelligent. I always tell everybody you can’t have a calendar for work and a calendar for home. One thing that is essential for both my professional and personal life is my value system. overall.

I get to see not only who prepares a company’s financial statements but also how they run their business. A lot of times. that exposure is invaluable. The immense diversity of clients and colleagues is unsurpassed. some really good friends. I’m still using the same reference material. so despite our change in career paths. my clients face similar issues and I’m referring to the same research tools. whether you want to be an officer or a partner in a public accounting firm or whether you want to be a COO somewhere. Politiziner & Mattia. he still is an influence in my life. Twenty years later I am still in touch with him. that’s all I was interested in. So a lot of people are really concerned about “what if I don’t get into the big four?”. . a really good reliable car that gets me back and forth. He left public accounting to be COO with a bank and I left the same firm [PwC] and came to Amper. I went from being part of a firm that probably has 40. Amper is my home away from home What really surprised me about Amper is that it’s a really great place with really smart people and I knew nothing about it. volunteer at a cancer research organization. I know a lot of people have different mobile technologies but trying to maintain a variety of phone numbers and things is just confusing so one calendar for everybody. and no matter what your long-term goals are. it’s amazing. I only keep one cell phone. I get to see how manufacturing company “A” makes their product and how manufacturing company “B” makes their product and that enables me to come up with best practices. On a more personal level. You need to be passionate about it for it to work.EDU) How can someone find a mentor within their company/industry? You need to find someone that you respect and you need to find someone with qualities that you aspire to.com Inc. I didn’t really have any awareness of anything outside the Big Eight. The only way it works is that I inform my family where I am going to be and when. at public accounting firms. which is a big change as far as firm and client th size. What advice would you give a young person considering a career in public accounting? It’s a wonderful option. Customized for: Will (wmz@ANDREW. only join the ones you have a passion for. that’s all I knew about. you need to keep one constant calendar that you share with your family. It’s not necessary that you like everything about them but instead that there are certain qualities about them that you know you’d like to learn more about or you’d like to emulate yourself. because I started there out of school. I do try and do that. I respect him. he can still offer advice to me. There are networking opportunities everywhere. Don’t volunteer for the heart walk just because it’s a great cause. The man that hired me out of college ended up being my mentor for years. “what about a national firm. and a support system. I was at the biggest firm in the world and now I am at the 30 -largest firm in the United States. Do you have any special techniques. what about a regional firm?” Before I came to Amper. don’t pick a 8 CAREER LIBRARY © 2008 Vault.CMU. At any one time I could be working with 10 or 12 different clients. As far as mentoring others.C. methods and philosophies that help you maintain a work/life balance and be a successful professional? You need to be flexible. we are prompted to get involved in the community and specialty groups or technical groups.000 professionals to one that has 400 to 500 professionals. I’m still using the same thought processes.View from the Top: Advice from Finance Professionals Amper Politziner & Mattia P. I always tell everyone. particularly in public accounting where there are very few women in senior positions. What has surprised you the most about working in your industry? I started out at PricewaterhouseCoopers and now I work at Amper. or mentored others? Both. So if you’re really an avid cancer research advocate and you want to volunteer in your community. but now I know better. It’s a very traditional environment with a lot of hardworking people no matter how big or small the headcount. and you can use that knowledge wherever you might be in the private sector. and what surprised me is that despite its obvious differences a lot is exactly the same. even if you don’t have the long-term aspiration of becoming a partner or officer. Have you ever been mentored. what surprised me is how small the world of public accounting is. Similarly.

EDU) Visit the Vault Finance Career Channel at www. With the overabundance of available data out there someone needs to get to the important stuff. I knew some of the people who danced in Riverdance and I knew Michael Flatley. and then went to school over the summer. people to help them disclose their information in an informative and useful fashion to the public. accounting’s good. it still is. One of our jobs as public accountants is to sort through that data and decide what’s accurate and what’s useful and what can help make people make the best decisions possible so that companies can do well and the economy can thrive. If people are going to make decisions on companies for investing and other reasons.com/finance for insider firm profiles. Irish culture was very important in my family and to me personally.CMU. I had an opportunity to try out for the production. Regardless of whether a business does well or not. my maiden name was Quinn and I am first generation American.C. I said no. I decided I was going to become an accountant. When I heard that law school was another three years on top of that. I worked and I commuted to school. and I just wanted. Any predictions about the future of the industry? The accounting profession is always going to be a necessity. they’re going to need people to count the beans. What other careers and life choices did you consider before deciding on a career in public accounting? What would your dream career be? I do Irish dancing. Just when I was about to graduate from college. the only way to do that is with useful data. Customized for: Will (wmz@ANDREW. I really wanted to get out there and work.vault. to be done with school. for whatever reason. I took a semester of advanced credits from high school with me.View from the Top: Advice from Finance Professionals Amper Politziner & Mattia P. the first Riverdance came out. message boards. I went through college in three years. CAREER LIBRARY 9 . mentor who is a good person but isn’t the professional you want to be because then you won’t have as much in common and you won’t be honest with each other during your interactions. Now Michael Flatley owns a castle and I work at Amper! I also considered being an attorney for a while but law school scared me away. But I decided that there was no future in Irish dancing. the Vault Finance Job Board and more.

Sometimes in the classroom.S. I was recruited by another firm to set up a fixed income compliance department. What are some things that you learned on the job and not in the classroom? I think in the classroom people usually take very little risks whereas in the business world. Ms. and I am blessed to not only have a successful career but also a good family life. Within the first six months. a self-starter. people become too focused on gauging their performance solely on a grade. What personality traits or attributes do you think make for a good. I was now responsible for the legal and regulatory aspects of the business as opposed to the financial aspects. Whille spent 14 years at Goldman Sachs working in the fixed income currency and commodities compliance department as a senior compliance officer and in the controllers department as a manager of proprietary accounting and risk analysis for fixed income products. show initiative and strive to achieve their fullest potential. The role was similar in that it was still in the fixed income space. I moved to the Japan office to undertake a management role in a similar department. Ms. Tracy Lowery Whille—Global Director of Compliance Global Director of Compliance Tracy Lowery Whille joined Bear Stearns after spending four years at Lehman Brothers as the director of fixed income and mortgage capital compliance. effective executive? It is important for a good. however the focus was much different. in order to be successful. people need to take risks. I utilized my experience and skills in the financial arena as well as my expanding product knowledge to tackle my new role.com Inc. Whille is a member of the FINRA Fixed Income Committee. Another four years after that. and this may limit their ability to excel and grow. Prior to that. effective executive to be open-minded. My first job was a financial analyst at a competing firm serving in a proprietary accounting and risk analysis role. I was promoted to the global head of compliance at Bear Stearns. Q&A with Tracy Whille What are some steps that you took to get to the position that you are in now? I began my career with an accounting degree and a MBA with a concentration in finance. and Asia.. Ms. I was approached by Bear Stearns to set up a similar department. . Whille received her MBA and a BS in accounting from Seton Hall University. and the FINRA Compliance Advisory Group. After five years. Stearns & Co. SIFMA Compliance and Legal Executive Committee. Customized for: Will (wmz@ANDREW. both in the U. I supported the fixed income markets and after a few years.Bear.EDU) What is the most rewarding aspect of your career? The most rewarding aspect of my career is managing to find balance in my life between my career and my family. When I returned. 10 CAREER LIBRARY © 2008 Vault. determined and well rounded. I was asked to take a senior role in compliance supporting fixed income.CMU. I work in an extremely fast-paced and challenging environment. Inc.

I have mentored people throughout my career. I always say. So if I had to do it again. What advice would you give a young person considering a career in finance? The first thing is be true to yourself.CMU. today. my boys see the role of women in a totally different light than many others.vault.com/finance for insider firm profiles. whether it is through an organized program or informally. People should not fool themselves as to the level of competition out there. and there within lies its beauty.EDU) After working for several years. I think life presents opportunities and you look to people that you admire and establish relationships with them. What impact has your career had on your personal and family life? I’m the mother of three boys. and as a woman in a high-profile industry at a high-profile firm. I may have been a vet. look at your strengths and weaknesses. I’m definitely available for phone calls and e-mails but. Stearns & Co. what would your dream career be now? Customized for: Will (wmz@ANDREW. and a logical career choice with that educational background was a financial analyst at a Wall Street firm. There have been people throughout my life that I have considered mentors. the Vault Finance Job Board and more. Do you have any special techniques. My children have the unique opportunity to view successful working women as the norm and not an exception. Have you ever been mentored. If possible.. CAREER LIBRARY 11 . or mentored others? I have never been formally mentored. I recommend getting involved in mentoring. I realized that I would have enjoyed and made a great veterinarian—as I love animal—but at that point. methods and philosophies that help you maintain a work/life balance and be a successful professional? I think the work/life balance has made me a better manager and more productive. I thought it was too late to start all over again. It’s usually somebody you worked for or somebody you worked with. Visit the Vault Finance Career Channel at www.View from the Top: Advice from Finance Professionals Bear. and either they see something in you or you see something in them. If you were not in the field. and decide what type of business you want to pursue. How can someone find a mentor within their company/industry? I don’t think you find a mentor. message boards. I switch gears when I am not here and focus on my family. psychologically. Then go and chase your dreams! Also. whether they have been people that I ascribe to be like or have provided bits and pieces of advice along the way. Any predictions about the future of the industry? This industry will always be dynamic and unpredictable. Always strive to get the best grades that you can and don’t wait until tomorrow or next semester to get serious about school. I am able to work very hard while I’m in the office and yet turn it off when I leave. What other careers and life choices did you consider before deciding on a career in finance? I really didn’t consider any other career or life choices. I went to school for accounting and got an MBA. my biggest achievement to the women’s initiative is that I’m raising three boys. grades are much more important than when I was in school. Inc. Firms such as Bear Stearns sponsor formal mentoring programs for young adults outside the firm.

EDU) What are some things that you learned on the job and not in the classroom? No business school can adequately prepare you for the requirements of the job. and ultimately this experience led to management opportunities with the firm. I developed a strong understanding of business issues that has translated into the ability to address the challenges of running a multimillion-dollar organization. Stoltzfus provides strategic vision for the firm. a member of the Berks Economic Partnership. Berks Business Executives Forum. I 12 CAREER LIBRARY © 2008 Vault. Mr. leadership and consensus building. . As chairman and CEO. He is a member of the American Institute of Certified Public Accountants. Mr.CMU. Stoltzfus—Chairman and CEO Chairman and CEO Lamar R. In addition. New Jersey and Delaware. teamwork. Stoltzfus specializes in providing services to community financial institutions and SEC reporting companies. He also serves as an audit partner. and a board member and past president of the Hawk Mountain of Boy Scouts of America. the National Banking & Savings Institutions Committee and an advisory board member of the Shippensburg University School of Business. Stoltzfus has been in the auditing and business consulting field for more than 30 years. staff and others that I interact with daily as firm chairman. While technical skills are the foundation.com Inc. an associate member of the Pennsylvania Association of Community Banks. the Pennsylvania Bankers Association. including experience with an international accounting firm. Mr. he has governance and management responsibilities within the firm. Customized for: Will (wmz@ANDREW. which have translated into the ability to build relationships with not only clients. He is also a past member of the AICPA National Banking & Savings Institution Committee and it’s Regulatory Task Force and the Pennsylvania Institute of Certified Public Accountants’ Financial Institutions Committee. Stoltzfus is a certified public accountant licensed in Pennsylvania. guidance to its partners and management team. Stoltzfus received his BA in accounting from Shippensburg University. Mr. He has developed a broad and extensive background in providing auditing and accounting services to a wide variety of organizations primarily in the financial services and manufacturing industries. By exhibiting leadership in the practice of accounting. such as communication skills. then a large practice group. and direction for the firm’s 15 offices and over 550 employees.Beard Miller Company LLP Lamar R. Stoltzfus oversees the firm and its executive management team. Q&A with Lamar Stoltzfus What are some steps that you took to get to the position that you are in now? There were many aspects of my career that served as the foundation for the position I now hold. the New Jersey Bankers Association. the American Institute of Certified Public Accountants. Manufacturers Association of Berks County. I was given opportunities to manage larger engagements. Mr. concurring review partner or client service partner on selected engagements. a past Chairman of the Pennsylvania Institute of Certified Public Accountants Financial Institution committee and the Annual Statewide Financial Institution Conference. As an accountant. many so-called “soft skills” have been integral to my career growth. I practiced and demonstrated excellent client relationship building skills. but fellow partners.

methods and philosophies that help you maintain a work/life balance and be a successful professional? Balancing work and family life requires planning and structure. What has surprised you the most about working in the finance industry? There is much more variety in the field of accounting than I expected as I entered the profession after college. setting high standards for yourself and others is critical to personal and professional success. and in turn the business. but can be effectively accomplished. our paths crossed again when he served as a business consultant for some of our clients. I’ve been fortunate to be able to follow the career track of my choice and have the opportunities to advance and grow. which they now carry into their own pursuits. sports and civic activities. As a college student.CMU. accounting is a dynamic and changing business. highly functional and productive team. but don’t dwell too long on your successes. not in my own individual accomplishments. In addition to strong family values. My advice to young professionals is to learn from your mistakes and failures. I take great pride in the accomplishments of the firm. often splitting my workday around my family and personal commitments. conferences and networking with my peers. On the technical side. I’ve learned much of what it takes to be a leader from a business executive whose approach was to intimidate and humiliate staff into what he believed to be the appropriate course of action. or mentored others? Yes. Visit the Vault Finance Career Channel at www. I wish I would have been more focused on these activities sooner in my career. the practice of accounting requires more interpretation and judgment than presented in the classroom. my children have seen the work ethic. message boards. I was actively involved in my family’s activities and attended all of my children’s school. Have you ever been mentored. There have been many positive effects for my family stemming from my success in the field of accounting. What is the most rewarding aspect of your career? What would you most like to change? The most rewarding aspect of my career has been to see the growth and success of our firm. As an industry. I did this by planning my workday around these activities. What advice would you give a young person considering a career in finance? Customized for: Will (wmz@ANDREW. At the same time. It taught me to treat others with respect. get you ahead of the curve on job offers and help you become acclimated to the profession more quickly. Take advantage of internships and shadowing experiences. Ultimately.View from the Top: Advice from Finance Professionals Beard Miller Company LLP I consider myself a lifelong learner and take advantage of opportunities to expand my business knowledge through professional programs. I had no idea of the opportunities that existed and the depth and breadth of the choices that would be presented to me over the course of my career. it took some time until I discovered that I had the aptitude and interest in management and business development. is goaloriented and focused on building a dynamic. This will help you understand if it is the right career for you. the Vault Finance Job Board and more. effective executive? Being an effective leader requires an even disposition and the ability to be compassionate.com/finance for insider firm profiles. passion. Experience is obtained through learning from both failures and successes. with all the inherent challenge that comes with running a business. While it has all worked out pretty well. What impact has your career had on your personal and family life? Do you have any special techniques.vault. A good leader is a visionary. What personality traits or attributes do you think make for a good.EDU) Try to get as much practical experience as you can before you enter the job market. CAREER LIBRARY 13 . set appropriate goals to be accomplished and work together as a team to be successful. leadership and accomplishments.

being a partner in an accounting firm is very much like running your own business.View from the Top: Advice from Finance Professionals Beard Miller Company LLP I suggest choosing a mentor with different skills & experience than your own. I gained a new respect for his knowledge and business acumen in observing him working with our clients and in time. we developed a strong relationship and I learned much about the business aspect of serving clients. and business environment.CMU. Interestingly. what would your dream career be now? I always wanted to run my own business. Honestly. I also thought I might like to be a college professor after 20 years or so of professional practice. I expect that the accounting industry will continue to become more regulated. I can’t imagine doing anything else. What other careers and life choices did you consider before deciding on a career in finance? If you were not in the field. with more international implications and increasing leverage of technology.com Inc. rather than a friend or co-worker with similar background.EDU) 14 CAREER LIBRARY © 2008 Vault. The role of accounting will become more prominent in the national and world economy. Any predictions about the future of the industry? In the future. Customized for: Will (wmz@ANDREW. .

” — Lamar R. message boards. Chairman & CEO. CAREER LIBRARY 15 .CMU. the Vault Finance Job Board and more.View from the Top: Advice from Finance Professionals Beard Miller Company LLP “Learn from your mistakes and failures.EDU) Visit the Vault Finance Career Channel at www. Stoltzfus.vault. Beard Miller Company LLP Customized for: Will (wmz@ANDREW. but don’t dwell too long on your successes.com/finance for insider firm profiles. Experience is obtained through learning from both failures and successes.

Ditman. I saw that I wanted to build a career here and aspire to be a partner. As one of the leaders of Berdon’s personal wealth management group. your clients will be confident that what you are recommending will help them meet their goals and needs. He obtained his license as a certified public accountant in New York in 1984. especially the clients. I decided to learn by watching other professionals and firm leaders. Mr. Ditman has been with Berdon LLP. An important step in this process is learning to first listen to what the client really wants. CPA/PFS—Tax Partner Partner Scott T. Ditman has developed a specialty in the area of trust and estate taxation and financial planning. But when you do bridge that gap. Mr.com Inc. So asking questions that bring you closer to the need is key. and picking up ideas and techniques. Ditman advises many of the firm’s most prominent high-net-worth individual and family/owner-managed business clients. Ditman received his BS in accounting from Brooklyn College and an MBA in taxation at Baruch College. I understood and bought into the firm’s concept of accountant as advisor. . I also get a kick out of learning new things every day.Berdon LLP Scott T. Also. I began to take a wider view of my role and expand my concept of technical excellence to include learning how to build good relationships with all kinds of people— clients. Once I was with Berdon for a while. Mr. Ditman What are steps that you took to get to the position that you are in now? From the day I started at Berdon. he has earned the designation of Personal Financial Specialist (PFS)—the AICPA’s recognition for excellence—in estate and financial planning.CMU. or may not be able to fully articulate it. Customized for: Will (wmz@ANDREW. I supplemented what I was learning at work with school to further enhance my abilities. so I made sure I found the time to go back to school to get my MBA in tax in order to build a more solid technical foundation. I feel like I’m making a difference in people’s lives. for more than two decades. In addition. and this is what got me on the road to becoming a partner.EDU) What do you think is the most rewarding aspect of your career? The most important thing to me is that every day when I come to the office. I recognized that everything was built on technical excellence. And sometimes the client may not be sure of what he wants or needs. What are some of the things that you learned on the job and not necessarily in the classroom? The most important thing I learned was how to “bridge the gap” and connect the client’s needs to the best technical solutions… and do it in a way that is readily understandable by the client. I knew I wanted to be a tax professional. 16 CAREER LIBRARY © 2008 Vault. but also outside professionals and co-workers. Breaking your suggested technical solutions down into understandable terms isn’t always easy since accounting and tax terminology can seem like a foreign language to those outside the profession. I always challenge myself to make sure I’m growing and improving in both technical and nontechnical areas. a full-service accounting and advisory firm. Q&A with Scott T. outside professionals and the people within the firm.

Some of the techniques I use to achieve this include planning around my priorities. I try to devote time to what’s most important in my business and personal life based on the priorities that I have set. do my work. I help them stay on track and not get caught up with the latest craze or product. objective advice based on what’s important to them while always keeping their big picture in mind.View from the Top: Advice from Finance Professionals Berdon LLP If you had a choice. To be effective.EDU) How do you deal with everything? Any special techniques that help you deal with the entire information overload? I try to stay very grounded. patient. broadcasting and on the Web. message boards. what would you most like to change? Sometimes I wish I could just sit at my desk. Also. Listening to other people’s points of view can be very time consuming and seems inefficient. persistent and forward thinking. and not have to deal with the people aspect of the job. Today. CAREER LIBRARY 17 . my focus remains on what needs to be done to meet the client’s goals. people are always looking to you for direction so it’s important to be consistent. In this way.com/finance for insider firm profiles. As I’ve said. I create day-to-day to-do lists for both my work and personal life. As a leader and an effective executive. I look at myself in a holistic way. methods or philosophies that help you maintain a work/life balance and be a successful professional at the same time? I try not to compartmentalize myself. but also being sensitive to their needs. there is an unbelievable amount of information out there with so many differing opinions and so much contradictory advice being expressed in print. Early in my career. I’ve found that if you’re respectful of people and value their different ways of looking at things. I take a “first things first” approach. Instead. whether they’re personal or business-related. From there. but is not necessarily that important. What impact has your career had on your personal and family life? It’s had a very positive impact on my personal life. But. Do you have any special techniques. Because I’ve been successful. And there is great value in showing people that you’re passionate about your work and having fun doing what you’re doing. I first set long-term goals—what I want to accomplish over the next year. I don’t say from 8 in the morning until 6 at night I’m a tax partner and afterwards I’m a spouse or a friend. Within my day-to-day. Then I break it down into weekly goals. based on the roles and the goals that I have set for myself. What has surprised you the most about working in the finance industry? For clients. the collaboration and synergy can yield results that are exponentially greater than what any one person could have produced. it’s certainly been financially rewarding. it is very important to always keep the client’s big picture in mind. rather than to what appears to be urgent. This confidence and sense of accomplishment contributes to me being a better family member and friend. I was surprised at just how complicated and confusing it could be for clients. Visit the Vault Finance Career Channel at www. You should be able to demonstrate your firm’s vision—both in words and in action—to those within and outside the firm.vault. What do you think are some personality traits or attributes that make for a good.CMU. I cut through all the information overload and make sure that no matter what aspect of their financial life I’m working on. stay focused and help make a positive impact in places where you can be effective and don’t get bogged down in areas where you cannot make an immediate impact. the Vault Finance Job Board and more. Customized for: Will (wmz@ANDREW. I like what I’m doing and that makes me feel good about myself. I see it as my role to offer our clients independent. effective executive? A good executive needs to be a good listener and that means not only listening to clients and coworkers.

In fact. So don’t be shy. I learned through his example. definitely professional musician. What’s funny is that if you asked him today. asked questions and tried to absorb everything. You’re so helpful!” I’ll spend as much time with them as they need. he’d probably say he was never formally my mentor. most importantly. I don’t regret my decision at all! Customized for: Will (wmz@ANDREW. you should follow your passion and find something you can enjoy doing every day. now I’m going to teach you something. you can work for a company. Of course. . I was very fortunate to have the experience of working with him and drawing on his ideas and insights. the Yankees already have a good one of those. that was my dream. I want you to be my mentor. he asked me to prepare an estate tax return. When I was done.” But. She took off half a year from school and is working full time. All the successful businesspeople I know are very grounded in the numbers. But my mother was an accountant. I said. He never sat down and said. I encourage people to ask questions and to do what I did with our former senior tax partner. “But you’re the head of the department!” He explained that there was no one else who was as knowledgeable in this area. because I made a point of paying attention to everything he did. Have you mentored others? Yes. try to work with that person. Or shortstop for the Yankees. he told me that he would personally review it.View from the Top: Advice from Finance Professionals Berdon LLP What advice would you give a young person considering a career in finance or accounting? Accounting in particular is a great profession and I strongly encourage anyone who wants to consider it to do so. Have you ever been mentored.CMU. a person who’s good at what he does generally won’t shy away from someone seeking guidance. I know that she is a hardworking person who is very good with numbers.EDU) If you were not in the field. and she knew I was very good at math. the head of our tax department was the most incredible tax professional I’d ever met. What other careers and life choices did you consider before deciding to enter accounting? I have played the trumpet since I was nine years old and always wanted to be a professional trumpet player. absolutely. so she basically told me I was going to be an accountant and that was the end of that. then what would your dream career be? Oh. I suggested that she take a few accounting courses to try it out. But. 18 CAREER LIBRARY © 2008 Vault. “I love working with you. “Here. It was also through his mentoring that I learned how to communicate highly technical issues to clients in a way that they could easily understand. If I get involved in this area. it’s the right thing to do and it’s good for the firm. I played professionally when I was in high school and college. One or the other. Having an accounting background builds a broad foundation for everything that goes on in the business world and it can open up many opportunities.” So I decided to specialize in estate and financial planning. or mentored others? When I started at Berdon 25 years ago.” I just observed. But. You don’t have to have a career in public accounting like I do. it’s very flattering when somebody comes up to me and says. My niece was just in from Boston and we had a conversation because she isn’t sure what she wants to do with her life. I said. When I heard him say that. I could play an important role and I would be able to work directly with him. “Here is one of the head guys at the firm and he’s brilliant. because it’s good for them. Ask questions and if you find someone you want to emulate. For years and right up until I started working at Berdon. or even open your own business. You don’t have to go up to someone and say “Hey. At one point.com Inc. An accounting background gives you many options and career paths to consider and it can be very rewarding financially.

vault. the numbers are still the foundation for everything.CMU.EDU) Visit the Vault Finance Career Channel at www. So. Customized for: Will (wmz@ANDREW. BlackBerries and ongoing globalization. cutting-edge profession. accounting is always going to be a very important. as fast and complicated as things get. the Vault Finance Job Board and more.View from the Top: Advice from Finance Professionals Berdon LLP Any predictions about the future of the industry? With everybody and everything moving so quickly—e-mail. CAREER LIBRARY 19 . voicemail. I would say that in the business world. Accounting is critical because not only is it the means by which we keep score of what’s going on. predictions are difficult. But.com/finance for insider firm profiles. but the projections and models that we develop serve as a great starting point in helping people intelligently plan for the future. message boards.

New York. I grew up in the projects in Spanish Harlem. Ms. She is currently responsible for two branches of Capital One Bank in Manhattan. Queens. which was acquired by North Fork Bank. I made it my business to learn as much as I was could. I was transferred to the Wall Street area. Queens. At North Fork Bank. Ramona Lopez—Branch Manager. Customized for: Will (wmz@ANDREW. was an inspiration and role model to me.EDU) What is the most rewarding aspect of your career? What would you most like to change? I attended the American Institute of Banking after my children were older. Several years later. It was during this time that I learned to manage people and run all banking operations. Inc. About a year after I started. He insisted I take over the operations for that branch. What are some things that you learned on the job and not in the classroom? While working in banking. It was there that I had the opportunity to assist with client inquiries. Lopez’s career began as a teller in Long Island City. and further acquired by Capital One in 2006. After some time. to people who really need it is extremely satisfying. I was transferred to another location also in Long Island City as an assistant head teller. so that I could advance. she moved into a management role. Ms. and now Capital One. My banking career began as a teller in Long Island City. with a wealth of experience in customer service. I was always interested in advancement and career development. and over several years.CMU. It was important to me to understand all aspects of my job and how it related to the larger company strategy. Capital One Bank Branch Manager Ramona Lopez has spent more than 30 years in banking. most of my learning has been on the job. I was running the operations for several downtown branches. . Richard Reinhardt. 20 CAREER LIBRARY © 2008 Vault. and now being a branch manager in the neighborhood in which I grew up is extremely rewarding to me. Prior to working for Capital One Bank.com Inc. went to school there. Q&A with Ramona Lopez What are some steps that you took to get to the position that you are in now? I worked hard. including teaching financial education. Lopez worked for Commercial Bank of New York. I was very comfortable dealing with customers and when a position opened I was transferred to a new role in customer service. a bank manager. Being able to provide services. Ms. I have had the opportunity to have good mentors along with tools and resources available to help me learn new skills and advance my current skill set.Capital One Services. community outreach and management. Lopez attended the American Institute of Banking and currently resides in New York City. Going back to school helped me advance my career while I continued learning new skills.

I have always enjoyed the idea of being in politics. There’s room to grow and learn along the way. Life has a way. As a manager.View from the Top: Advice from Finance Professionals Capital One Services. such as Capital One. Visit the Vault Finance Career Channel at www. the Vault Finance Job Board and more. What impact has your career had on your personal and family life? Do you have any special techniques. I did actually pursue being an airline stewardess. message boards. what would your dream career be now? Customized for: Will (wmz@ANDREW. be able to highlight their strengths. I learned a lot through trial and error. What has surprised you the most about working in the finance industry? The financial services industry isn’t just about providing services or products. Each step of your career typically has different needs and responsibilities. you could work in banking. It’s up to you to guide your own career. You have to be able to build relationships with consumers and small businesses in the community and play a role in giving back. Inc. What personality traits or attributes do you think make for a good. You have to take control of your career and finding mentors is just one step. What advice would you give a young person considering a career in finance? I would tell them how rewarding it is to be involved at the community level. effective executive? To run a bank branch you have to be aware of many people who depend on you.EDU) When I was younger. Have you ever been mentored. is a substantial reward. but how can you truly be involved and make a difference in the communities where you live and work. I work hard to keep that attitude and it gets me through difficult times as well. Even at just one company. or save enough for retirement or send their kids to college. But if I had to choose. or mentored others? How can someone find a mentor within their company/industry? I think that being a mentor is rewarding in that you are passing along your lessons learned to someone else. it’s not just about business. but the reward comes from seeing others achieve economic self-sufficiency.com/finance for insider firm profiles. I would also say that the industry is vast and there are a variety of careers to be explored in financial services.vault. Writing checks and managing a household budget are not topics typically taught in schools. It’s also important to reach out to others and ask them to mentor you. What other careers and life choices did you consider before deciding on a career in finance? If you were not in the field. of throwing you curve balls and now here I am in financial services.CMU. or credit cards or even health care finance. It’s quite a rewarding and satisfying job. I was fortunate to have people who believed in me and encouraged me to follow my dreams. You have to know how to be a good role model and mentor to your associates. reaching out to others who you can relate to and who can guide you is important to career development. CAREER LIBRARY 21 . their ability to buy their own home. I think there’s something to be said for maintaining a positive attitude. though. I think reaching out and teaching members of the community about this critical life skill is something that’s overlooked when people talk about financial services. methods and philosophies that help you maintain a work/life balance and be a successful professional? There’s always a fine line to tow with the work/life balance but it’s something you need to do. Knowing that you are making a tangible and important difference in someone’s life. I’m quite content with where I am and have not considered anything else.

LLP Joel Cooperman—Founding & Managing Partner Founding and managing partner of Citrin Cooperman & Company. Pennsylvania. I learned how to be consistent in my approach. There’s no school for managing partners. Under his leadership. my position has changed. What is the most rewarding aspect of your career? I’m not sure if it’s the most rewarding. Customized for: Will (wmz@ANDREW. He is a recognized expert in the fields of mergers and acquisitions. Q&A with Joel Cooperman What are some steps that you took to get to the position that you are in now? I worked as an accountant for a firm in New York City for four years and then.CMU. My position has evolved from being one partner in a two-partner firm to managing about 330 to 340 people. Every step of the way as we’ve grown. I feel very pleased and proud of the fact that the staff and the partners have done as well as they have. I take a great deal of pride in being able to help them maximize their potential. obviously beyond making money and having a respected firm. What are some things that you learned on the job and not in the classroom? I learned how to manage people. . corporate financing and strategic planning. so I’ve had to adjust as my firm is growing and in effect manage it differently and grow into the position. Springfield.Citrin Cooperman & Company. making them think deeper and helping them think in a way that will make them be the best that they can be. employment compensation. New Jersey. started Citrin Cooperman & Company in 1979. with the help of some clients. I learned how to be fair. and I learned that discipline in the organization with both partners and the staff is critical for success.EDU) What would you most like to change? I would love to eliminate e-mails. but one of the most rewarding things is the growth in the staff and in the partners. LLP. Joel Cooperman has more than 30 years of experience providing clients with highlevel consulting services. Cooperman received his BS from Fairleigh Dickinson University.com Inc. Mr. profit enhancement. both professionally and financially. White Plains. When I look back. including New York City. 22 CAREER LIBRARY © 2008 Vault. New York. and Philadelphia. He is a member of the New York and New Jersey Society of CPAs as well as the American Institute of CPAs. the firm has grown to more than 65 partners and 300 staffers in four offices.

and I’ve been here now for 28. and I can say that at 54 it’s been an interesting journey. There’s an old adage that you want to treat people the way you want to be treated. what their gross profits are. I coached my sons’ sports teams. Visit the Vault Finance Career Channel at www. as their home and take a lot of pride in what we’ve built together. I like to exercise. When the clients call you. but thankfully I don’t have very many regrets. It can be tempting to bring the pressures of the job home with you. I equate it to having an old time card filing system in my brain. time-consuming business and commuting makes it extra difficult. effective executive? I think the traits for a good executive are the kind of traits that can be found in any business. I love sports so I got into coaching with the kids as a way to be away from work and have the ability to have a relationship with them. What has surprised you the most about working in the finance industry? I would say what surprised me most probably is that you’ve got to be on your game everyday. what they’re strategically looking to do. what their key problems are. what their industry is. and I hope that employees and partners here would say that they know what to expect from me and that they know that I’m going to be fair and consistent. because that’s not true. I think it’s very important to have an open exchange with all your people. When they call me. Customized for: Will (wmz@ANDREW. There are very few days when I can sit back and really have a day where I have very little to do. Without prioritizing. I have to immediately remember if anyone in their immediate family is sick. how much you’ve changed. I’m also very surprised about how well respected accountants have become in the business community. You need to be firm with people. Do you have any special techniques.vault. LLP What personality traits or attributes do you think make for a good. But I would tell you that I am aware of a work/life balance and I try very hard. attended father-daughter dances and took many wonderful family vacations over the years. I think that when you look back over 30 years.EDU) I am surprised that after having the business for 28 years. but I’ve learned through the years that I need to leave my work at the office and really be there for my family. message boards.com/finance for insider firm profiles. CAREER LIBRARY 23 . so I try to exercise regularly. you need to tell them what’s on your mind and not let them guess what you’re thinking. I’m also a little surprised—in a good way—to see how many people work here in different positions in the firm and view the firm. you need to understand their problems immediately. how intense every day still is. things that were critically important when I was 35 don’t seem all that important today. I wouldn’t tell you that my work-life balance is in perfect order. not just your partners. I think it’s finally becoming clear to business owners and CFOs that top-flight accountants and accounting firms can make a lasting and positive impact on their companies and their futures. discipline is critical. my very best to achieve it. Overall I would say I’ve done a pretty good job of balancing my career and home life.View from the Top: Advice from Finance Professionals Citrin Cooperman & Company. They’re little bit older now but they live close by so I get to see them all the time. but that clearly hasn’t happened.CMU. fairness is very important because people need to be able to trust what you say and trust you to be fair. What is important is having a relationship with people who love you. The bad aspect is that this work is an intense. I am even more surprised by that because I was always hoping by now I might be putting golf balls in the hallways here. methods and philosophies that help you maintain a work/life balance and be a successful professional? I see my children all the time. I’ve also learned that as you get older. consistency is critical. What impact has your career had on your personal and family life? Well certainly the good aspect is the financial rewards and the ability to provide a comfortable life for my family. Of course there are certain aspects you wish you could do over again. the Vault Finance Job Board and more. organizational skills are critical. I’m amazed at the evolution and growth as you get older. you really see how far you’ve come.

that they also need to enjoy the fruits of their labor. so I figure that’s not happening at my age. 24 CAREER LIBRARY © 2008 Vault. there was no such thing as a mentoring program. The way I see it is that staff is in very short supply and there’s tremendous pressure on firms to pay staff much higher amounts and give greater perks than they were offering even five to six years ago. Similarly. more than half of the professionals at firms are now women. What other careers and life choices did you consider before deciding on a career in accounting? I really didn’t consider anything else. LLP What advice would you give a young person considering a career in accounting? The advice would be the same no matter what the career. It can’t all be about work. I would choose to run a professional sports franchise.View from the Top: Advice from Finance Professionals Citrin Cooperman & Company. so I think over the next 15 to 20 years. I do want to keep my finger on the pulse of what’s happening with my partners and staff. In additional. It’s got to be a day-by-day.com Inc. women will make up more than 50 percent of the partner population at public accounting firms. There are already with replacing the generation that’s a little bit ahead of me as well as my own generation. how can students or new and young employees look for a mentor? When I grew up. we spend a lot of time with our young staff trying to make them understand that along with wanting to work hard at their career. Customized for: Will (wmz@ANDREW. In the absence of a formal program. and would love to play a role in helping my hometown teams succeed. I studied the four or five people who were most successful at the firm and I tried to emulate a couple of things from each. and just try to get them to focus on what they’re looking to achieve. or the way they spoke to clients. Here at the firm our constant effort with clients is to get the focus back on planning strategically on a five-year and a 10-year period scale. however.EDU) Any predictions about the future of the industry? The accounting industry clearly is in an evolving stage right now. If you were not in the field. But the phone hasn’t been ringing with any offers. And that will have a huge impact on the profession and the industries and clients we serve. Do that with a five-year or a 10-year window realizing that they’re going to have to adjust it periodically. they can’t start planning in the fourth year. I tend to take three to five people out. so I took the matter into my own hands. so here we are. I tried to take the best of the five and make bits and pieces of it my own and that worked very well for me. I have mentored people here in the firm but at this point I think they might find the managing partner mentoring them as somewhat intimidating so the one-on-one mentoring is now done by our partners. . directors and managers. or saving for other goals. what would your dream career be now? If I wasn’t in the accounting profession and I could choose what to do. If it’s going to be a five-year plan. I also think there are going to be huge succession issues. or mentored others? When I was young there was nothing called mentoring although I had a couple of people who took interest in my career. I’ve worked with a lot of the partners and some of the staff in buying their first homes or second homes. whether it was their personality.CMU. brick-by-brick occurrence of energy and intensity and we work pretty hard at that. or the way they comported themselves in the office. going on vacations. I’m a lifelong Philadelphia sports fan. or the way they dealt with people. they also need to think of how much money they want to make in today’s dollars and what that could provide for them. That’s pretty much my story. Have you ever been mentored. I want them to understand that as they get older. so when I don’t have lunch meetings for business. I’d advise anyone to map out a plan for themselves—a plan that encompasses both the financial and technical aspirations of either accounting or whatever discipline they’re in. My parents told me I was going to be an accountant or a doctor and I said I don’t like blood. Young people today do not conceptualize where they want to be and therefore they often don’t work towards any goals.

or spend extra time and money to qualify as a CPA might think twice about choosing public accounting as a career. But in any business or industry.EDU) Visit the Vault Finance Career Channel at www.. will have the edge. I think the management is going to prove to be the difference-maker. there are going to be tremendous changes in the industry in terms of mergers and acquisitions. LLP I think going into the industry has been made very difficult due to stricter educational requirements. So just like we try to get our staff and our clients to run as efficiently and smartly as they can. Those with their eye on the ball.vault. I find most successful firms tend to have the best managing partners and the firms that have a lot of talent but are not well managed tend to be okay but not great. In accounting as an example. i. particularly if we hit a recession. Students who have to choose whether to go into investment banking right out of college.com/finance for insider firm profiles. CAREER LIBRARY 25 . As the Chinese saying goes. good or bad.CMU. It won’t be dull.. retirements and generational replacements. “May you live in interesting times. message boards.” These are interesting times indeed and I’m actually looking forward to seeing what the future will bring. One thing’s for sure. If this continues. the managing partners have to be as good as they can be. thereby narrowing the number of people entering the field. the 150-hour rule. and their focus squarely on meeting the changing needs of their partners. it could drive up compensation to a level that would be dangerous down the road. the Vault Finance Job Board and more.e. Customized for: Will (wmz@ANDREW.View from the Top: Advice from Finance Professionals Citrin Cooperman & Co. staff and clients. In the next five to 15-year cycle.

” to support a structure that enables the firm to hire the right people. Member at Large of the AICPA Council (2006 to the present). as she transitions into her new role as the first and only female to serve as CEO among the nations top-25 certified public accounting firms.EDU) What are some things that you learned on the job and not in the classroom? You learn so much on the job. director of assurance services and partner in charge of Priority One. Customized for: Will (wmz@ANDREW. develop their talents and create an exciting and flexible work environment. called “Priority One. I saw opportunities to improve our human resource practices and I wrote a position paper on action steps we should take to improve. and ensuring the firm has the resources to promote regulatory compliance. and the governing council of the American Institute of Certified Public Accountants determining the Institute’s programs and policies.CMU. What is the most rewarding aspect of your career? Being in a position in the firm to influence strategic direction and instigate and implement change. My insistence and perseverance led to my appointment as assistant director of assurance services and later as director of assurance services. McMasters—Chief Practice Officer Chief Practice Officer Krista McMasters leads strategic initiatives across the firm and has been named chief executive officer. effictive June 1 2009. she provides strategic oversight to the firm’s growth strategies to best position existing and new services offered and to the human resource area. I was an individual that was always looking for ways for the firm to provide more and more resources to our field personnel. In addition. While in that role. That led to my appointment as a partner in charge of our HR programs.” Both of those job responsibilities. but experience helps you apply those techniques and make them real. Illinois CPA Society and Wisconsin CPA Society. Ms. and I was vocal on best practices that we should implement at Clifton Gunderson. McMasters’ professional affiliations include the American Institute of Certified Public Accountants. Q&A with Krista McMasters What are some steps that you took to get to the position that you are in now? I had what could be called a typical progression in a public accounting firm from staff to client practice partner. McMasters is a member of the Financial Accounting Standards advisory council (2007 to the present) to advise the Board on FASB projects and issues. Ms. 26 CAREER LIBRARY © 2008 Vault. She is currently responsible for the firm’s service to clients by managing the service and niche leaders.com Inc. The classroom teaches you the techniques.Clifton Gunderson LLP Krista M. which we call “Priority One. led to my current position as chief practice officer with the firm. provide quality client service and minimize firm risk. . She received her BS in accounting from the University of Illinois. But.

In my case. It’s challenging. anything apart from Clifton Gunderson. message boards. exercising. It’s also critical that you believe and live in the importance of developing people. I have to really focus on maintaining a healthy lifestyle. I always come back refreshed and complete. Visit the Vault Finance Career Channel at www. It’s also great that there are opportunities in all geographical areas of the country and all size firms. spending time with my husband. because of the diverse nature of all of our clients and all the different services we provide. What impact has your career had on your personal and family life? The good thing about public accounting is that it allows you flexibility to control your career and personal life. What advice would you give a young person considering a career in accounting? Public accounting is a tremendous career with unlimited opportunities if you really invest in it. it’s very important that I take time to enjoy what I enjoy most. effective executive? Primarily. What has surprised you the most about working in the accounting industry? Each day is very different. and work the way it works best for you depending on your individual goals and needs. I believe it’s very important that you look for individuals that are successful at doing what you’d like to become. Have you ever been mentored. I’m really faithful to exercise and eating responsibly. But. CAREER LIBRARY 27 . my personal life is pretty integrated with my work life but that’s my choice and that’s what’s great about public accounting. What personality traits or attributes do you think make for a good. professional colleagues and friends. Our mission statement is “Growth of Our People.vault. How can someone find a mentor within their company/industry? It’s really important to find a mentor that understands specifically what you do so they can really help you develop and counsel you towards professional success. That’s very difficult today with 24/7 access to everyone and everything between e-mail and text messaging. the Vault Finance Job Board and more.View from the Top: Advice from Finance Professionals Clifton Gunderson LLP What would you most like to change? Things that are out of your control like regulatory changes provide the biggest challenge in our industry. All Else Follows.” Customized for: Will (wmz@ANDREW. I have also been very fortunate to have been mentored by many people outside our firm. and all of those avenues. It’s also important that I get away from work completely at times. rewarding but flexible enough to allow you to mold it to what’s best for you. when I was the director of assurance services and the CEO and board of directors in my current role. reading. traveling. That was a surprise. to the chief practice officer. always being honest and being someone who can be trusted. Do you have any special techniques or philosophies that help you maintain a work/life balance and be a successful professional? For me to be at my best. Growth of Our Clients. or mentored others? Clifton Gunderson’s core existence is about coaching and mentoring those that you supervise so that they can develop and grow in their career and the firm can grow.CMU. I believe your goal as an executive should be to develop those that you supervise to the point where they surpass you in knowledge and skill. at all staff levels.com/finance for insider firm profiles. diverse. having integrity.EDU) I’ve been mentored by many from the senior staff and partners in the practice office that I worked early in my career.

the best mentors are going to be people they work with or work around on a daily basis because they are really going to understand what they do. If you were not in the field. . When accounting got difficult in the latter part of college while studying for the CPA exam and taking college classes at the same time. specifically fiction and murder mysteries. Companies are always going to be in need of our services—audit.View from the Top: Advice from Finance Professionals Clifton Gunderson LLP People need to look within their firm. Any predictions about the future of the industry? Public accounting has a very strong future. but I stuck with it and it certainly all worked out. what would your dream career be now? I would love to be a novelist.com Inc. so the future is very bright. That would be a dream job.EDU) 28 CAREER LIBRARY © 2008 Vault. What other careers and life choices did you consider before deciding on a career in accounting? I knew in high school that I really wanted to go into accounting in college so I didn’t really look very hard at other careers. tax and otherwise—and the pipeline of individuals coming into the field is nowhere near the demand.CMU. Customized for: Will (wmz@ANDREW. I thought briefly of doing something other than accounting.

View from the Top: Advice from Finance Professionals Clifton Gunderson LLP

“Public accounting allows you flexibility to control your career and personal life, and work the way it works best for you depending on your individual goals and needs.”
— Krista McMasters, Chief Practice Officer, Clifton Gunderson

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Commerce Bancorp, Inc.
Linda Verba—Executive Vice President, Retail Operations
Executive Vice President, Retail Operations Linda Verba has led the strategic growth of Commerce Bank’s retail operations from 75 to more than 450 locations. During her eight years, she has overseen the front lines of the company’s retail stores, which stretch from Northeast to the Southeastern U.S. Her expertise, dedication and approach have guided a unique corporate culture of innovation and service. Ms. Verba is a champion of Commerce Bank’s unique corporate culture that celebrates service, dedication and fun. She has led the development of engaging and exciting customer and employee events in corporate and store locations to recognize achievements, celebrate the company culture, build morale and thank customers. She is also actively involved in mentoring new managers and motivating team members on the front lines. Early in her career, Ms. Verba held management positions with industry-leading companies including PHH Mortgage. There, she effectively led the human resources department, was involved in sales and account management, developed and managed the company’s call center operations and spearheaded product development. Prior to that, she worked at two industry-leading retailers, Strawbridge & Clothier and Filene’s department stores. Ms. Verba has served on the board of directors of the South Jersey Chamber of Commerce, American Heart Association and Arts & Business Council/Greater Philadelphia Chamber of Commerce. In 2005, she was honored with a Shatter the Glass Ceiling Award from the National Association of Women Business Owners. She was the chairperson of the board and keynote speaker for the Metavante FURST Senior Management Conference in 2007. Ms. Verba received her BS from Penn State University.

Q&A with Linda Verba
What are some steps that you took to get to the position you are in now?
I think the most important thing was my open-mindedness about career choices. I wasn’t trained to be a banker. My degree is in elementary and kindergarten education. I worked in retail and when folks approached me about assignments at whatever company that I was at, no matter how frightening it might have been to accept change and move to a new assignment or move to a different industry, I always made those choices. It’s given me a terrific and very broad experience. I have always been in the people business. I also have a background in HR. I think it’s about your ability as an individual to learn, to communicate with people effectively, whether you are delivering good news, whether you’re delivering news that they don’t necessarily want to hear. So I really think for me it is embracing the people and understanding their perspective, and that takes time. If you would have had this interview with me in my first job and maybe even in my second job, my response may have been much different. But now I think the real connection is about the people connection, and I think it’s about being connected to our employees and customers.

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View from the Top: Advice from Finance Professionals Commerce Bancorp, Inc.

What are some things you feel that you have learned on the job and not in the classroom?
I would tell you from a practical perspective, most of what I learned, I learned on the job. I’m degree-ed, I’ve gone back to school, I’ve been in classroom situations, but I think each and every one of us has a healthy dose of a fear of failure. We learn more from our failures than we do from our successes. So it’s okay to have a fear of failure, but I also think its how you recover from failure that teaches you the most. It could be small, it could be large, but I think the failures are probably what have catapulted me a little faster.

What is the most rewarding aspect of your career?
That I have fun every day; that I still love coming to work; that it’s not a job to me. It’s an assignment, it is a way of life, it is part of who I am, but it’s also because I have fun. And whether I’m having fun developing people, solving a challenging problem, I have always worked in high-growth environments, and that meant every day was different, and so in many instances my job title didn’t change and yet my role changed exponentially in the same job. I can also tell you that my job is absolutely different every day, and so although I can plan my way through it, I’ve also learned not only to manage, but take advantage of interruptions for what they are and what they bring to the table. It also has a lot to do with your own personal attitude. If you don’t like it, it’s not worth it, get out, it doesn’t matter how much money it pays you. So even on challenging days, I literally come to work and recognize that I’m going to have one hell of a good time.

If you had a choice, what would you most like to change?
Well I’m pretty straightforward and impatient, and sometimes those two could be a very dangerous combination. So one of the things I work on is learning when to bite my tongue and listen more. I’d like to listen more; I still have a tendency to get on to the end so much that I interrupt.

Anything you would like to change about your career?
Actually, no. I think I have taken advantage of opportunities, and that would be the advice that I would give to people. Sometimes opportunities come in the most unlikely way that make you look at everything in terms of what it might do to broaden your knowledge. I think for successful businesspeople, there needs to be an absolute balance between what I would refer to as IQ and EQ, IQ being the intelligence quotient, EQ being the emotional quotient. I think that in the various assignments I’ve had over the number of years that I’ve worked, that balance is pretty good with me.

What personality traits or attributes do you think make for a good, effective executive?
I think, first of all you’ve got to work hard. You’ve got to work harder than everybody else. Being smart is important because you can’t teach people to be smart. But smart only takes you so far. I think you have to be functionally schizophrenic, I think you need to know when to get into the details and when to keep your eye on the long-term ball. What’s also important is the ability to talk to people at every level—I have as much of a good relation with our van drivers, who breathe our culture in such a way, that it just warms my heart to give them a hug. I think you need to be able to talk to people in every single walk of life. I’ve always believed, in job interviews or when I’ve been with people, that a measure of their character is watching how they treat the help. Whether that help be in a restaurant, whether it be in a service station, whether it be in a fast food restaurant, watching how people treat the help, to me, is just a real defining moment in their character.

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What has surprised you the most about working in the finance industry?
It’s what I refer to, in banking in particular, as a herd mentality. For example, if an article gets published and somebody indicates that they had great success with it, everybody follows. So if you look at online banking and billpay, everybody does it for free now but everybody gave up a revenue stream and so none of us can go backwards. So I think there’s a bit of a herd mentality in the financial

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and I think that’s a good thing for families. go to the ball game.View from the Top: Advice from Finance Professionals Commerce Bancorp. I call it mental food. I find that it clears my head. When I say I shield my family from it. I would encourage them to have a broad brush of education experiences.CMU. . whether you go and work out. so as I watch her getting ready to go to college. whether you run. So whatever you need to do. I always feel better about hiring somebody that can juggle a variety of their priorities. when you go through trying times in business. they need the business courses. people talk a lot about thinking outside the box. I’ve been able to juggle my schedule to be able to be at work and be where she needs me to be. maybe did some things at school. I don’t make dinner during the week every night. maybe had a parttime job. she has a greater appreciation for that ability to multitask. I’ve not missed much of what she’s done. hello? Clearly as a parent. I would also say that some form of either community service or a part-time job shows that you have balance in your life. there is no box. and I think everybody’s different. so I would hope that they would be a whole lot more creative I guess than some of what I’ve seen. and they’ve learned not to ask. because he’s not in the fray of it. and Customized for: Will (wmz@ANDREW. I shield. Also. if I go out for a long walk. To me. because we work a lot. but I think my daughter has kind of learned that for women in particular. because my husband can look at situations and get to the crux of the matter in a nanosecond. but I don’t speak for her. However. those are important. whether you go out and have dinner with your girlfriends. Like. From the time she was born—she’s 18 now—I’ve worked her entire life. I think my family has probably done more for me than I for them. to plead their case. So I think it’s always good to get yourself hooked up with somebody who understands. But it’s also kind of cool for her to see that she can be all she wants to be. to choose your mate carefully. Inc. and that balance is very important to me. and it’s important for them to understand that. because outsiders look at banking and the finance industry as the movers and shakers in the world.” What advice would you give a young person considering a career in finance or banking? If they are going into college. have fun. my suggestion would be that they broaden their horizons. I think that folks need to learn to speak for themselves. I’m not convinced I could be as successful in another financial services business. I would coach my daughter. I think young people today take themselves way too seriously and in their quest for a career and good grades—and maybe some of that is our fault. because my husband is not in the financial services business. because everybody’s got to compete—people just don’t take a break to smell the roses. I also think I’m married to a really cool guy who has been an excellent corporate spouse. very proud of that. those are the kind of things that broaden your horizon. but I know how to do a family dinner. I think that’s why we [Commerce Bank] are different and the reason why I am successful here. even though it may be a little less traditional than the way my mother did it. At the same time. What impact has your career had on your personal and family life? It’s been pretty cool for my daughter to see my ability to multitask. whatever it is that energizes you. They need the finance courses. If I were interviewing somebody and they had a B average but they were active in sports. When I watch her. Like. that there is no box. or food for your head—whatever you do to get yourself food for your head. whether you have a glass of wine. whether it was soccer or field hockey games or plays or presentations. or grandfather calls me. I mean I don’t talk to them about it and that’s something that I learned over the years. “Okay. I think one of the things about young people in this day and age that drives me to distraction is when somebody’s mother calls me. or if I’m running or exercising.com Inc. make sure you take time out for it. so you almost have to like smack yourself upside the head and say. because it is important. and I miss it when I don’t do it. and I do. and do something that they’ve never done before. versus somebody that only went to school. Do you have any special techniques or philosophies that help you maintain this balance between work and life? I think it’s helpful if you have a whole lot of energy. but the electives should be in liberal arts so that they can talk about something other than the numbers and business. That allows us to focus on dialogue that is not work-related. sometimes it’s just better for them not to know. I’m really very. But it’s always one of the first things to go when I’m busy. it’s time to do whatever. services business and that surprises me.EDU) 32 CAREER LIBRARY © 2008 Vault. I know when we need to do a family dinner.

but I would also suggest that if someone turns you down because they don’t have time. You’re in charge of your life and you’re in charge of your career.EDU) If you were not in this field. what would your dream career be now? Actually. we have them and we assign mentors.” are quite as tight as they were perhaps when I was starting out. don’t take it personally. Sometimes they’re going to luck out in the most unlikely places. In my case. and nothing is personal. I think I’ve learned more when I’ve been mentored informally and that means a colleague who has the managerial courage to do some peer coaching. it’s got to feel right. What other careers and life choices did you consider before deciding on this career? I thought about teaching and retailing. because it’s more natural. they’re going to know. I had never gone before but I went. I think its fun also to mentor cross-culturally because our world is such a diverse fabric these days. quite frankly. because I think those kinds of folks can’t afford people like me. because I’m really more of a sports person. the value that I bring is that I think somewhat androgynously about that. I don’t think that your first job out of college is life-threatening. Even though I have mentored people formally. as an HR/chief operating officer of a small company. It took me 15 years to learn this lesson. CAREER LIBRARY 33 . but probably need my talents. But in my day and age. because I was in retail. So to a large extent. as I come closer to the end of my career. I did anything that anybody asked me to do. I was in manufacturing for a very brief period of time.CMU. I don’t think that they even need to use the word “mentor. and if it’s not right. I think I would always be in some form of a service business. I mean.” It’s being in charge of your own destiny. But the things I toy around with are doing some form of community service or working for a nonprofit. the Vault Finance Job Board and more. women chose more traditional careers. quite frankly. and so my advice would be. even in a social sort of environment. I had a boss that collected Chinese porcelain.View from the Top: Advice from Finance Professionals Commerce Bancorp. I think now young people have opportunities. I’ve been mentored formally.” but I think they could say things like. If your mother and father want you to be a doctor. I knew nothing about it. being proactive. because there weren’t a lot of women floating around that were going to give me advice and counsel. So kids out of college should take a job. that’s why. Now when I mentor or give advice to other women. I still go to the ballet today. particularly in this day and age. yes I’ve mentored people formally. and the ballet. I would go with him. Visit the Vault Finance Career Channel at www. it was because. “I really admire how you handled yourself. He would take me to the opera. to learn what makes them tick and to me that’s a form of mentoring. Absolutely.vault.com/finance for insider firm profiles. if it doesn’t feel right. How can someone find a mentor within their company/industry in the absence of a formal program? I would suggest that they find someone whose work they admire. It’s absolutely OK to ask. Inc. and ask them. or an actress. So when I say I took advantage of opportunities. Have you ever been mentored or mentored others? The answer is yes and yes. you’ll never be happy at it. it was other guys looking out for me. but you balance out all of those different experiences. So yes. not a lot. or start at least to have it somewhere in the horizon. its fun to seek out people who are different. message boards. I didn’t know what my opportunities were. Your mentor is there only to give you advice and counsel. I don’t think the rules of engagement about. or an engineer. but when he would go to antique stores. and I’ve been mentored formally. or whose skill set they admire. but I really think it is the informal mentoring that is more effective. I think it’s very cool that companies understand the concept of mentoring and have mentoring programs. which most likely is going to translate into: you’re not going to be good at it. “I’ve had x amount of jobs in so many years. it is all about the business. Customized for: Will (wmz@ANDREW.

it would be a great year to come in and learn. I think one of the things I would like to do is go see if I can run an airline from a service perspective and turn it around. between the economics in general. Inc. At the same time. on a college level. for all intents and purposes. Customized for: Will (wmz@ANDREW. very tough year in the next year for financial services. But I would say for somebody who’s got some real chutzpah. I think it’s going to be a very. but teaching at a higher level. Between the yield curve and what went on in the mortgage industry. so I would encourage people to try it.CMU. I also think about how much fun it would to go work for an airline and try to revolutionize their whole concept of service because airline services. Any predictions about the future of the industry? I think this next year is going to be an incredibly trying year. I think that would be great fun. Sometimes I toy around with the concept of teaching.com Inc.View from the Top: Advice from Finance Professionals Commerce Bancorp. sometimes it’s in the tough years that you learn the most. are terrible. . between things going global.EDU) 34 CAREER LIBRARY © 2008 Vault. not shy away from it.

View from the Top: Advice from Finance Professionals Commerce Bancorp, Inc.

“People talk a lot about thinking outside the box … but I think for women in particular, there is no box.”
— Linda Verba, EVP, Chief Retail Officer, Commerce Bancorp, Inc.

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Convergent Wealth Advisors, LLC
John T. Scully—Director
Director J.T. Scully consults with and advises clients on the full range of Convergent Wealth Advisor’s services, including portfolio analysis, investment policy statements, asset allocation, portfolio construction and implementation, and performance evaluation. He maintains relationships with an array of accounting, tax and estate planning professionals to afford clients appropriate counsel on their customized wealth plans. Mr. Scully’s career spans 25 years in a variety of investment positions: financial advisor with Bernstein Global Wealth in Washington, D.C.; regional director with Mitchell Hutchins Asset Management, the investment management arm of Paine Webber (now UBS); and president of Spectrum Capital Group and Carey Financial, Inc., both affiliates of the New York real estate investment banking firm W. P. Carey & Co. Mr. Scully holds the Investment Management Consultants Association’s Certified Investment Management Analyst (CIMA) designation, as well as IMCA’s Wealth Management Certificate and NASD Series 3, 7, 22, 24, 31, 63 and 65 licenses. He is a member of the Greater Washington Society of CPAs and the Greater Washington Board of Trade. Mr. Scully received his BS in business administration from the University of Delaware and an MBA in real estate finance from Temple University.

Q&A with John Scully
What are some steps that you took to get to the position that you are in now?
I’ve been with the firm for six years. Prior to that, I was at Sanford Bernstein for three-and-a-half years. Prior to that, I was at what is now UBS and used to be Paine Webber where my role was regional director in the product area, helping distribute mutual funds and separate accounts through the Paine Webber brokerage system so I didn’t work with clients directly, I worked with them indirectly through the brokers in offices around the country. I started working directly with clients when I started with Sanford Bernstein in 1997.
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What are some things that you think you learned on the job and not in the classroom?
That the job becomes much less about investment and much more about psychology, and understanding what makes clients tick, knowing what their hopes and fears and needs and dreams and aspirations are. Client-specific information can’t really be taught. You just have to live through it with clients in good and bad markets, and good and challenging life situations, and help guide them through it.

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View from the Top: Advice from Finance Professionals Convergent Wealth Advisors, LLC

What is the most rewarding aspect of your career?
When a client tells you that they feel much more comfortable with their financial situation and that doesn’t necessarily mean they’ve made a lot of money, it’s that they understand where they are and what they’re trying to accomplish, and they feel comfortable that they’re on the right path.

What would you most like to change?
I would eliminate CNBC and MSNBC, and half a dozen newspapers. I think clients are bombarded with information. The best description I’ve heard of the market is it’s like watching a guy walk up a hill with a yo-yo. If you stand back far enough, you realize, long-run, he’s going uphill. But most of the media focuses on watching the yo-yo going up and down, which for most people is counterproductive.

What personality traits or attributes do you think make for a good, effective executive?
Being patient and empathetic, and being a very good listener. Really trying to understand what the client is saying and trying not to filter through your own personal experience or biases, but absorbing what makes the client react the way they do.

What impact has your career had on your personal and family life?
It has generally had a very positive impact. Fortunately, it’s a career where you can do well financially and where I have a fair amount of flexibility in my scheduling. I have two daughters, and my office is pretty close to my home, so it’s not difficult if I want to leave at 4 o’clock on a Tuesday afternoon and go watch a softball game, and come back to the office. Also, I can manage my travel to be pretty much when I want it to be, rather than having somebody dictate to me when I need to be somewhere.

Do you have any special techniques and methods or philosophies that help you maintain the good work/life balance that you have?
I’m pretty good at compartmentalizing things, so I generally don’t bring work home. When I’m at home, I try to be devoted to my family and when I’m at work, I’m devoted to my work. Until I joined this firm I never had a BlackBerry and I avoided it because I thought it would be a real infringement on my personal freedom. But I have to say that having one is an enormous help, because every time you have a little bit of spare time, you can catch up on e-mails and projects. I find it invaluable.

What has surprised you the most about working in the finance industry?
How many misconceptions that clients have, and how much misinformation they have, and how naïve they are about various investments. We deal with fairly wealthy people—our average client is probably about $40 million—and they’ve been very successful in their business, but that doesn’t necessarily translate into a high level of understanding about investments. I spend an enormous amount of time just educating clients about what investments they have, what investments they should have, how the investments they have work, what the pros and cons are, how they generate returns, what the risks involved are.
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I’m always surprised that I frequently have to be on guard against assuming people know what I think they know, and really try to explain to them in fairly simple terms how things work.

What advice would you give a young person considering a career in finance?
Find a great mentor, serve as an intern under them, and work for them or follow them around and learn the business.

Have you ever been mentored or have you mentored others?
Both. I had several excellent mentors both at UBS and at Bernstein, and I try to be a good mentor for the people we have here at our firm.

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from a purely financial perspective. and started my postgraduate school career in real estate with Prudential Insurance. that I could have probably made more money if I had continued on the real estate path. or coaching. I don’t think that trend is going to slow down. After college. Initially I did that with Bernstein. it seems like my career has been a random series of events. in several years. It was initially successfully and then. Any predictions about the future of the industry? It will continue to become more and more complex.CMU. and now we have literally thousands of versions of derivatives and all sorts of structured products and Wall Street has been very adept at creating an enormous number of very complex financial instruments. You have to. I transitioned from a pure real estate investment banking career into a broader investment management and consulting career at Paine Webber. I decided I didn’t want to be away from home that much and I decided to build a practice directly with private clients in Washington. I was then dealing directly with the brokers. and I was traveling virtually every week. So there were several forks in the road that I can look back on and say. and six years ago moved over to this firm. Smith. and as my daughters got older. and I moved to New Orleans and developed an office park down there. I’d probably move to Sun Valley and become a ski instructor or a teacher. Then I was buying. selling and developing buildings—and in the course of developing buildings. and realized that wasn’t my life’s calling. savings accounts and CDs. not so successful. I’d probably do something that had to do with sports and teaching. some I think don’t serve much of a purpose other than to generate revenue for the manufacturer of the product. If you were not in this field. What other careers and life choices did you consider before deciding on finance? Looking back. LLC How would someone find a mentor at their company/industry in the absence of a formal program? There are very few firms that really have a great formal program. I think what we now call alternative investments. to some degree of comfort. bonds.EDU) 38 CAREER LIBRARY © 2008 Vault. Customized for: Will (wmz@ANDREW. But either way. I’ve always been involved in coaching sports. it was stocks.View from the Top: Advice from Finance Professionals Convergent Wealth Advisors.com Inc. When I started in this business. mutual funds. Then I started syndicating real estate for a couple of firms in San Diego and New York and for the one in New York we were raising most of our money through Paine Webber. . It’s almost always informal. when the local economy cratered. because part of it is just personality and chemistry—it’s hard to say you go mentor with Mr. They’re already mainstreamed among institutional investors and most sophisticated high-worth investors. Some serve a good purpose. I mean. so if money were no object. I think there will continue to be many more products and investment vehicles out there. private equities and hedge funds. Smith may be a great mentor for me and a terrible mentor for you. Mr. what would your dream career be now? If I won the lottery. so I got to know those people and when the real estate market became somewhat soft in the early 1990s. I went back to graduate school and got an MBA in finance. won’t be considered alternatives. But I’m very happy with where I am now—we’ve got a great firm. and we’ve had a lot of success in the six years I’ve been here. I thought I’d make my fortune as a real estate developer. I worked for a couple of years for a trucking company. talk to a lot of people and figure out how various people conduct their practice and what would be the most complementary chemistry or relationship that would fit your personality. and I think we’re poised to have as much or more success in the next 10 or 12 [years].

CMU.vault. CAREER LIBRARY 39 .com/finance for insider firm profiles. message boards.EDU) Visit the Vault Finance Career Channel at www. LLC Customized for: Will (wmz@ANDREW. LLC “It’s always surprising that I frequently have to be on guard against assuming [that] people know what I think they know.” — John Scully. the Vault Finance Job Board and more. Convergent Wealth Advisors.View from the Top: Advice from Finance Professionals Convergent Wealth Advisors. and really trying to explain to them in fairly simple terms how things work. Director.

N. Mr. Yorke joined Credit Suisse in November 2000 when the Bank merged with Donaldson. Lufkin & Jenrette.com Inc. as well as numerous middlemarket companies. and it’s really hard to appreciate that when you’re sitting in a classroom. . Mr. beta gamma sigma from The Wharton School of University of Pennsylvania and a JD from New York University Law School. Yorke received his BS in economics summa cum laude. MGM. Investment Banking & Head of the North American Financial Sponsor Group Vice Chairman Edward M. Transdigm. Mr.. learning about the fine points of accounting or finance. What I’ve been able to gain through that experience is that the markets do come back so I’m much more optimistic now than I would have been at a similar time in the market 10 to 20 years ago. He is also on board of advisors for The Hospital for Special Surgery. There were certainly time periods in the 1980s. Q&A with Edward Yorke What is the most rewarding aspect of your career? The most rewarding aspect is when you can be creative. Yorke serves in the investment banking division of Credit Suisse. What has surprised you the most about working in the finance industry? Customized for: Will (wmz@ANDREW. Yorke—Vice Chairman. Univison. Mr. the one thing that surprised me the most is the resiliency of the business. Completing a transaction that others doubted is always rewarding. 40 CAREER LIBRARY © 2008 Vault. 1990s. and can provide something that is differentiated from the rest of the competition. Education Management and Nortek. where he was co-head of the financial sponsors group. Greenwich Academy and The Matthew Forbes Romer Foundation. He has been involved on the buy-and-sell side of numerous leveraged buyouts as well as exits through sales.C.CMU. What are some things that you learned on the job and not in the classroom? One thing that you really understand is that personal relationships with your colleagues and with your clients are extremely important. Yorke has worked with numerous private equity sponsors on many of their most important transactions. He is also Head of the North American Financial Sponsor Group.Credit Suisse Group Edward M. and even in the early 2000 that were difficult to see whether there was going to ultimately be a light at the end of the tunnel and whether we were going to have functioning markets again.EDU) After two decades. I. Yorke serves on the board of trustees of Youth. Targa Resources. Recent notable buyouts include companies such as Neiman Marcus. Warner Chilcott. initial public offerings and recaps.

message boards. making sure you are working with people you are comfortable with. Ultimately. CAREER LIBRARY 41 . I think that’s appropriate at many times. You need to have the mind-set that it is up to you to make sure projects are completed on time and properly.EDU) Well I actually started off as an attorney for two years after graduating from law school. You need to have perspective on life. I expect that we are going to rebound from this and that sometime in late 2008 or early 2009. and the most important thing is that on every transaction you work on. we have been in a cyclical upturn. One that often gets overlooked is listening. effective executive? There are obviously many. listening is a really important skill. and I think in order to be able to have all that. or mentored others? I’ve certainly been mentored throughout my career by senior bankers. that’s the most important part of your career decision. you can have great views but the most important thing is to be working with people you enjoy being with. I still feel that I learn things on a frequent basis. don’t worry about face time. Do not count on others to do the right thing.com/finance for insider firm profiles. but I think that if at the end of the day I decided to get completely out of the finance world. I’d probably like to be a teacher and a coach. What advice would you give a young person considering a career in finance? Make sure you are willing to work hard.View from the Top: Advice from Finance Professionals Credit Suisse Group Have you ever been mentored.CMU. desire to win and many others. pleasant demeanor. we will begin to see a rebound and a return to normalcy. you can have prestigious titles. particularly in the financial world. But during down periods. respect for others. I’ve had official and unofficial mentors. There was no doubt in anyone’s mind that we were going to hit a bump along the road where we were going to have some issues in the markets. methods and philosophies that help you maintain a work/life balance and be a successful professional? It’s definitely important to have a work/life balance. when you’re negotiating transactions. you need to have perspective on what’s important and what’s not. What other careers and life choices did you consider before deciding on a career in finance? If you were not in the field. make sure you treat both your senior and junior colleagues with respect. I’m often shocked at meetings with colleagues or competitors where you’re sitting across the table from people and it’s so apparent that the people are not listening and not reacting to what clients or colleagues or senior bankers are really looking for.vault. We certainly hit that in the summer of 2007. understand that there are ups and downs in the business and make sure you go to work with people that you enjoy being with. including hardworking. the Vault Finance Job Board and more. you can make every experience a learning experience. Having said that. make sure you’re enjoying your family and friends or catching up on the things you need to take care of away from work. It doesn’t mean there aren’t time periods where you’re working around the clock through the weekends. while someone may not be your “mentor. But as with most cyclical industries. So. I’m not sure I considered many other professions. Any predictions about the future of the industry? It’s a cyclical industry.” if you listen closely. you really need to have a balance between work and your life outside of work. For the past two or three years. You can have great offices. What personality traits or attributes do you think make for a good. what would be your dream career be now? Customized for: Will (wmz@ANDREW. in every meeting you attend. I think you need to have this view when you’re doing deals. Visit the Vault Finance Career Channel at www. What impact has your career had on your personal and family life? Do you have any special techniques. clients. friends and family. attorneys. You need to be able to see the forest through the trees. I decided that was not the right career for me. I think one other important thing to have is a very strong sense of responsibility.

Mr. LLP Charles M. strategic. along the way I had a number of good mentors. acquisition. Customized for: Will (wmz@ANDREW. assisting in the senior and mezzanine financing arrangements. you also remove the opportunity for great success. and he asked me to continue to represent him. Mr. Allen most recently served as the managing executive of Crowe Chizek’s commercial services group. corporate finance and strategic business consulting experience leading the engagement teams for a number of financial. Allen—Chief Executive Officer CEO Charles “Chuck” Allen has more than 30 years of assurance. Learning which risks to take and when to take them comes with experience. he encouraged me to relocate to Chicago to support his investors and he really taught me how to be a businessman. Q&A with Charles Allen What are some steps that you took to get to the position that you are in now? I started with Crowe just out of college and I didn’t know at the time but the reason I came to Crowe was because of what we now call our values. 42 CAREER LIBRARY © 2008 Vault. He is known for providing strategic assistance to private investors in acquiring and financing targeted companies. LLP. and venture investors. Allen currently chairs Crowe Chizek’s management committee and serves as a governing board member for the Center for Audit Quality. Mr. He is a member of the Illinois CPA Society. It was a private equity firm and I began working with him and his investors and he encouraged me to take risk. the parent company of Crowe Chizek and Company. Allen received his BS in accounting from Ball State University. .Crowe Chizek and Company.com Inc. he is a member of the American Institute of Certified Public Accountants and represents Crowe Chizek as a member of the AICPA’s major firms group. and development of incentives for and structuring of participation by management. These services include: managing the due diligence effort. Additionally. Also. One specifically was a client of mine who I helped when I was a fairly young CPA. including both success and failure. divestiture. He currently also serves as a member of the executive committee for Crowe Group LLP. His experience also includes advising companies as they enter public markets.EDU) What are some things that you learned on the job and not in the classroom? I have learned how to evaluate risks and to make decisions that involve risks. The universities cannot teach this. If you remove risk from business. structuring of debt and capital investments.CMU. sits on the board of Junior Achievement of Chicago. is a member of Horwath International’s board of directors and is licensed to practice in various states across the Crowe practice geography. I had a small-town upbringing and I think that the values of that small-town environment positioned me well to run Crowe.

View from the Top: Advice from Finance Professionals Crowe Chizek and Company. Today. LLP What is the most rewarding aspect of your career? When I started with Crowe it was a small firm in a small town. I try to get home on Friday nights and have dinner with Cathy. but I joined Crowe because of those dynamics.com/finance for insider firm profiles. What impact has your career had on your personal and family life? Do you have any special techniques. But we try to connect every day. I believe if you become too focused on any one of those stakeholders. a number of forks in the road. Watching these people develop and Crowe grow from a small-town Midwestern firm to what is now one of the top firms in the country is my greatest reward. the most rewarding thing to me has been to help build and to be part of this firm that now has nearly 2. I chose public accounting and I chose Crowe.500 people and 23 offices. We have what we call date night. The way we manage at Crowe is to try to make sure that we balance things and we evaluate all three stakeholders: our clients. effective executive? Well I think with each decision and every decision process you go through. continue to have long hours. We take long family vacations. you let the other two down. I would make the same ones. I always try to connect at home each night. CAREER LIBRARY 43 . in many cases. there are also many different avenues you can take and each of them can lead to a fulfilling career and success. and I have a very strong sense of family. It’s been a wonderful experience for me and a great opportunity.CMU. message boards. It’s always been a surprise to me how much I need to communicate to be successful. The paths are many. I have also had a number of opportunities. Each step along the way it has been required of me to be a better communicator. we’re not trained well to communicate. our people and the firm. What would you most like to change? I would have to say nothing. I use this model daily as I make decisions. have traveled much. What personality traits or attributes do you think make for a good. the Vault Finance Job Board and more. finding a balance is important. Cathy. methods and philosophies that help you maintain a work/life balance and be a successful professional? I relocated three times to support my career. I have worked long hours. Customized for: Will (wmz@ANDREW. no matter where I am.EDU) We come out of school as technicians and we understand our trade. I had numerous opportunities coming out of school but I joined Crowe because it was a small firm in a small town and with limited traveling. and I have been married for 32 years and we insist that the children make time for all of us to be together periodically. I joined the firm with 18 other college recruits to increase Crowe to a firm of 80 people and three offices at that time. The model we have developed has definitely served me well. I believe there is no success in business that will make up for a failure at home and that we need to invest first in the family. Every Friday night we try to be together and since I’ve traveled throughout my career. Visit the Vault Finance Career Channel at www. but there are some things that I have done personally from a family perspective to keep the balance. What advice would you give a young person considering a career in public accounting? There’s enormous opportunity today for young people in this industry. but each time I came to a decision point. I still do this even today with my kids who are in their 20s. Over the course of my career. but. If I had to make the same decisions all over. I had offers from all the Big Eight at that time. I used to do it by telephone but now I find myself doing it by e-mail because of the connectivity.vault. What has surprised you the most about working in the accounting industry? What surprised me most about taking over as the CEO of this public accounting firm was the need for skills to better communicate with all the stakeholders I mentioned earlier. My wife.

I’ve been dedicated to this profession a really long time. I think the public and private company financial markets and investors need a sustainable profession to serve their needs and there are many needs that we can serve the market in the way of audit. maybe tennis or golf. Any predictions about the future of the industry? I believe public accounting is strong. I spend quite a bit of time with our chief people officer in assisting her in our Women into Leadership initiative while also helping her better position herself in her leadership role in the firm. It’s part of the way business is done today and to the extent that it’s not available. and that’s why it felt right to me. but it would probably have to be some type of an outdoor athlete.CMU. certainly network within the organization. Have you ever been mentored. Someone you feel comfortable with. but also finding someone outside of that role who you trust.EDU) 44 CAREER LIBRARY © 2008 Vault. vibrant and very committed to quality. both inside Crowe (senior partners) and outside of Crowe. I have three especially. I didn’t know why Crowe was the right firm for me but I now know that the values matched up with the values I have. have respect for. I have had many opportunities along the road to leave the profession and join private industry. tax. . Customized for: Will (wmz@ANDREW. mostly one client who I was very close to and who helped me develop. At Crowe. What other careers and life choices did you consider before deciding on a career in public accounting? I chose public accounting when I was a junior in high school. LLP As I look back. If you were not in the field. in fact. I believe the industry will continue to be vibrant and it will continue to offer numerous opportunities for talented young people. How can someone find a mentor within their company/industry? I think most firms of any size or substance have a process of identifying and helping people in their career find mentors and coaches.com Inc.View from the Top: Advice from Finance Professionals Crowe Chizek and Company. your boss being your coach is important. who will challenge you as you are moving through your career is also important. risk consulting and performance services. someone you respect and someone who will challenge you as you move through different levels in your career. to find someone with whom you have a comfort level. there were none that offered the challenge and opportunity that I saw in public accounting and at Crowe. the chief operating officer. That may be a boss and. or mentored others? Both. what would your dream career be now? Not that I’m qualified to do it. the chief risk officer of the firm and the chief people officer. I’ve had numerous mentors through my career. we have a talent development process that assists people in the firm find and work with a coach and develop their careers. but each time I looked at it. I think it’s a great career choice for young people coming out of the scholastic environment. Today I coach and mentor a number of people.

CAREER LIBRARY 45 . the Vault Finance Job Board and more.EDU) Visit the Vault Finance Career Channel at www. message boards. subsidiary of Crowe Group LLP Customized for: Will (wmz@ANDREW. LLP “We come out of school as technicians and we understand our trade. CEO.com/finance for insider firm profiles. what we’re not trained well to do in many cases is to communicate. a very basic skill needed to be successful.vault.” — Charles Allen.CMU.View from the Top: Advice from Finance Professionals Crowe Chizek and Company. Crowe Chizek and Company LLP.

Mr. I. treatment of services and stewardship. Mr. transfer pricing and valuation services business. cum laude and an MBA in finance. Dan originally developed and led the transfer pricing practice and specialty tax business unit of Duff & Phelps. Q&A with Dan Peters Customized for: Will (wmz@ANDREW. He is also the president and board director for the Corporate Transfer Pricing Association. and the managerial and operational implications of transfer pricing. Peters received his BS in metallurgical engineering. Mr.EDU) What are some steps that you took to get to the position you are in now? I was always interested in the management of the business. Peters previously served as the managing partner of KPMG’s Global Transfer Pricing services and its U. 46 CAREER LIBRARY © 2008 Vault. have always sought to be involved in both parts of the business.S. He also developed and taught a full-day course called “Valuation Principles in Transfer Pricing for the Center of Advanced Valuation Studies of the American Society of Appraisers.” and a “Best of the Best” advisor in numerous client surveys of the International Tax Review over the past six years. He has helped clients implement a broad range of international and state transfer pricing initiatives. global transfer pricing compliance strategies. transfer pricing audit support and development of effective global documentation. Peters has been the primary transfer pricing advisor for a number of leading multinational firms in diverse industries. Generally. on the other hand. Dan has responsibility for a business with over 800 professionals in 22 offices. in a professional services firm all of the partners provide services to clients and most of them are not particularly interested in the actual management of the firm. with management responsibility for over 600 professionals in 35 countries.” He has been consistently named as a “Leading Transfer Pricing advisor. Peters is a member of the National Association of Business Economists. Mr.” “Highly Recommended— New York. LLC and is the financial advisory segment leader. Dan’s primary focus areas include transfer pricing planning in the areas of valuation of intangible assets. The biggest step that I’ve taken was just being interested in the management of a consulting business and seeking these sorts of roles. supply chain planning. intellectual property management.CMU. Peters has spoken and published on a wide variety of transfer pricing matters.Duff & Phelps Corporation Daniel Peters—Managing Director Managing Director Dan Peters serves in the Morristown office of Duff & Phelps. magna cum laude from the University of Pittsburgh. . Mr. including effective transfer pricing and supply chain planning.com Inc.

it is 60 to 65 hours a week. is the amount of time that I spend traveling and the time I spend away from home. as it’s been very rewarding for us. and that’s something that as a kid I never dreamed I would have a chance to do. What advice would you give a young person considering a career in finance? I’m surprised how many young people go into finance and don’t really love business. We’ve had an opportunity to live abroad and we’ve been able to do a lot of things that we wouldn’t otherwise have been able to do. but in my choice of outside-office pursuits. you need to have that same kind of love for it that successful people in any profession have for what they do. What personality traits or attributes do you think make for a good executive? Over time. of course. I think that to be calm and levelheaded are the personality traits that are really important in this business because typically you’re managing interpersonal issues. It’s a very consuming role. and you can’t do that well if your emotions get in the way.000 professionals and it’s nearly an $800 million global industry. they don’t read The Wall Street Journal and they don’t understand what’s going on in the world around them as it relates to finance.com/finance for insider firm profiles. the Vault Finance Job Board and more. What has surprised you the most about working in the finance industry? I provide clients advice regarding transfer pricing. That is something that you don’t learn much about in the classroom and only develop with work experience. CAREER LIBRARY 47 . I hope that I’ve become better at what I do. Those things aren’t really techniques. When I was younger. Do you have any special techniques. and it’s very hard to put it down. methods. I thought of finance as investment banking and CFO-type roles. Visit the Vault Finance Career Channel at www. and my sons are all very active in sports. or philosophies that help you maintain the balance? I have three sons.View from the Top: Advice from Finance Professionals Duff & Phelps Corporation What are some things that you learned on the job and not in the classroom? Being successful in this career has a lot to do with your interpersonal skills and your relationships with other people. The nature of what I do—I consult for many different companies—has allowed me to see inside different industries and I’ve been in every major city in the world. there might have been 25 people in the world who could have legitimately said that they were a transfer-pricing advisor. What is the most rewarding aspect of your career? The most rewarding aspects for me have been the opportunity to see the world and to understand how business operates. If you had a choice. rather than my own personal interests. What impact has your career had on your personal and family life? It’s been both good and bad. what would you most like to change? I think the thing I would most like to change is to somehow be able to better manage the time commitment associated with this type of job. back in 1992. The bad. that number is 5. but now I’ve become more detached and factual on managing these issues.CMU. so I’m involved in coaching them. I often did let my emotions get the better of me. I don’t react emotionally as much as I used to. Today. I never realized that there were so many diverse job opportunities and little niches that are finance-oriented. I never knew that there was even a transfer pricing industry. and that are quite robust and exciting and can mean rewarding careers for people. When I started.vault. My sons and I fly-fish and ski together. Customized for: Will (wmz@ANDREW. I think if you’re going to be in finance. our time together is the driving force.EDU) When I was a younger person. and how you manage conflicts. But I tend to look on the positive side. and issues and problems on a day-to-day basis. message boards.

So I went to engineering school and became an engineer. If you were not in the field. depressing time and factories were closing. The best mentor for me was Dick Boykin. and I think the way to find a mentor is to ask people to relay their experiences and see how they might be applicable to you. What other careers and life choice did you consider before deciding on a career in finance? I grew up in a western Pennsylvania mill town. But I think the industry itself and people who are in the finance industry add a tremendous amount of value to our economy. The intelligence and process of how Dick approached managing the business was incredible to me. I believe that the finance acumen of the people in this country. I really wanted to understand the world from his perspective. How can someone find a mentor within their company/industry in the absence of a formal program that some companies have? I have found that. and it just all naturally evolves. So when I was young.EDU) 48 CAREER LIBRARY © 2008 Vault. run a big steel mill. The main reason that made Dick such a good mentor to me was that he was willing to share his time with me. and worked in the metals industry. I’ve never seen it work when you go to somebody and say. Any predictions about the future of the industry? I think some of the hoopla that is going on today with private equity and hedge funds is going to sort itself out. people like to talk about themselves. and those can be tremendously valuable. Have you ever been mentored or mentored others? I’ve had mentors and been mentored. the only thing better than being a doctor or a lawyer.View from the Top: Advice from Finance Professionals Duff & Phelps Corporation You really have to embrace it and live it. Customized for: Will (wmz@ANDREW. what would your dream career be now? If I can’t play shortstop for the Pittsburgh Pirates. I later went back to school and got my MBA in finance. and our relationship slowly became a two-way street. and in my hometown. I’d probably go back to being an engineer. but because I was curious.CMU. Actually.” That was my dream and if I wasn’t in finance. and then turn it off at 6 o’clock at night. and how he addressed problems. You really just have to ask “did you ever face this?” and you’ll find that people will open up to you and share their experiences.” My view is that you develop a personal relationship and you nourish it. was to be an engineer. he eventually started confiding in me and sometimes even asking me for my opinions. I probably would go back to my original career. and most people are happy to help younger people. you’ll find people are more than willing to share and help. I was also sort of intellectually curious and I knew I was going to have his job eventually. it was a very difficult. the creativity and the things that they bring to our economy is what differentiates us and provides us comparative advantage. my view was that “I’d really like to help these people. Our discussions were very informal. When I was growing up in the 1970s in western Pennsylvania. like myself.com Inc. You can’t be a numbers guy. If you do that. “I want you to be my mentor. . I’d like to run one of these big factories. which I don’t think at this age I could do.

View from the Top: Advice from Finance Professionals Duff & Phelps Corporation “I’m surprised how many young people go into finance and don’t really love business.vault.com/finance for insider firm profiles.EDU) Visit the Vault Finance Career Channel at www. Duff & Phelps Corporation Customized for: Will (wmz@ANDREW. they don’t read The Wall Street Journal and they don’t understand what’s going on in the world around them as it relates to finance.CMU. the Vault Finance Job Board and more.” — Daniel Peters. message boards. Financial Advisory Services Business. CAREER LIBRARY 49 . Segment Leader.

. human resources. Mr. Mr. effective executive? In addition to that positive attitude. Tonya. and being humble. Q&A with David Stende What are some steps you took to get in the position you are in now? There’s nothing better than a positive attitude and being a self-starter. ND office from 2005-2006.com Inc. Stende has two children.Eide Bailly LLP David L. Stende joined Eide Bailly in 1981 and was promoted to partner in 1992. he was appointed by the board of directors upon recommendation of the managing partner to serve as chief operating officer of the firm. Mr. What personality traits or attributes make for a good. Simple tools like Meyers Briggs. Stende received his BS in business administration and accounting from the University of North Dakota and is a native of Mayville. He served as Partner in charge of the firm’s Fargo. In May of 2006. twins Thomas and Hannah. who is a certified Dale Carnegie Instructor and president of Eide Bailly Training.D. He also collaborates with the Managing Partner/CEO in the overall administration of the Firm. Stende—Chief Operating Officer Chief Operating Officer Dave Stende is responsible for the daily operations of Eide Bailly and assists in attaining established operational and financial goals. 50 CAREER LIBRARY © 2008 Vault. but learning how to interact with other people is something not taught in the classroom. Mr. finance.EDU) Being part of a growing organization and specifically being able to develop other people. Mr. N. with his wife. What are some things you learned on the job and not necessarily in the classroom? How to interact with people. technology. predictive index or any of those tools you can learn yourself. But I think being a good leader is the aspect of putting others before you and giving others credit instead of taking credit. and training and development. Those two things combined can elevate you to a natural leader. providing client services in the area of auditing and consulting for a variety of industries. see them grow in their jobs and being a part of other people’s success. Stende has more than 25 years experience in public accounting.D.. communications. N.CMU. He currently lives in Fargo. Stende provides leadership to ensure the accountability of the regional directors and the partners in charge of the operating offices. He also provides guidance to firm-wide department heads in the areas of business development. I think integrity is obviously first and foremost. What is the most rewarding aspect of your career? Customized for: Will (wmz@ANDREW.

and I wasn’t aware that I was supposed to be mentoring them. “You know. there was a certain individual because those were the skill sets I needed at the time. It’s the human aspect. it is dealing with people and having to sell your ideas. Most people become accountants or number crunchers so they don’t have to deal with people and that’s all this business is.EDU) Any predictions about the future of the industry? I think the demands are only going to increase rather than decrease as government regulation and oversight increases. so that you can progress along the way. I like what I do. Have you ever been mentored. The thing I would do differently is I never had a direct conversation with them as mentors. and trying to identify and communicate with them.” If you were not in this field. it creates a whole host of opportunities for people in the field right now. and it’s getting that understanding with your spouse and your family. I have colleagues that work 70 hours a week and they swear they have the ultimate perfect work/life balance. I love the career I’m in. or mentored others? As far as being mentored. I like getting up every day and coming to work. you’re going to change your mentors a few times and you should. my mentors changed throughout my career. CAREER LIBRARY 51 . saying. What advice would you give a young person considering a career in accounting? Accounting deals with human interaction. doing things like taking Dale Carnegie courses or joining toastmasters and trying to hone their own personal development skills because technical skills you’ll learn along the way. which will cause consolidation in the industry. I would have been a lot more helpful to them had they explained that to me. message boards. Customized for: Will (wmz@ANDREW.com/finance for insider firm profiles. but if you can get a leg up on those personal skills. I’ve had a few people who looked to me as their mentor.CMU. “Hey I’d like you to mentor me along the way. How can someone find a mentor within their company/industry? If you’re a good self-starter you will naturally find a mentor.” Because I know. the Vault Finance Job Board and more. I think it’s just being up front and finding the person you want to emulate at that point in your career.View from the Top: Advice from Finance Professionals Eide Bailly LLP What has surprised you most about working in the accounting industry? I’d say it would be the human interaction. and having that direct conversation with them and making sure they know that. which is the most surprising. Also. I’d like you to help me along the way. and that should be part of being a self-starter. But again. but as you evolve in your career. In the first few years. I think accounting is actually a very exciting career. Again. but at the same time.vault. what would your dream career be now? You know. as crazy as it sounds. the baby boomers are retiring. Visit the Vault Finance Career Channel at www. Do you have any special techniques or methods that you use to maintain this balance? Just good old-fashioned open communication. What impact has your career had on your personal and family life? Work/life balance is really a very personal matter as far as how you define it. you’ll accelerate your career.

issuer. the accounting industry has changed and it’s a misnomer to classify Ernst & Young as just an accounting firm. I found the Wall Street side of the equation to be a lot of fun and eventually found myself in New York working at what was then Municipal Bond Investors Assurance Corp. Mr.EDU) After more than 14 years with MBIA. That’s what made this so interesting. prime lending programs and the home equity. I would not trade my experience in the public accounting arena in the early days for anything in the world.CMU. We are far more than that—we focus not only on the accounting and tax side of the equation. and currently serves as a member of the ASF Board-Level Subprime Mortgage Finance Task Force. having focused on the product and operational facets of the industry. financial guarantor and advisor in the securitization industry. I moved from the controllership of that firm to the finance side and became involved in the issuance of securities. Campo is a certified public accountant and is a member of the New Jersey Society of Certified Public Accountants and the American Institute of Certified Public Accountants. in the professional services industry. I came to Ernst & Young. Campo has considerable experience in the residential mortgage industry. He also served as an issuer of public housing program MBS.. but we can serve our clients with very deep advisory services. because that’s really what I wanted to do. He is also the lead partner on the Government National Mortgage Association (GNMA) account. He brings over 25 years of experience as an accountant. Campo recently served as practice leader for the structured finance advisory services practice at Ernst & Young and previously as senior managing director and head of the structured finance group at MBIA Insurance Corporation. Q&A with Steve Campo What are some steps that you took to get to the position that you are in now? I have been through a number of career changes during my years.Ernst & Young Global Limited Steve Campo—Partner in Financial Services Risk Management Partner Steve Campo joined Ernst & Young in 1999 and is part of a team of people serving clients in the financial services market. Mr. What is the most rewarding aspect of your career? What would you most like to change? Each of the steps of my career has been incredibly enjoyable. focused on solutions in response to the current credit crisis. Mr. he has been involved in many product sectors. nonprime. where he was responsible for oversight of the financial guarantee business in the mortgage-backed and asset-backed areas. That said I also enjoy working with people—being challenged 52 CAREER LIBRARY © 2008 Vault. I spent the early years of my career in audit at another Big Four accounting firm and I left to work for a client that happened to be an issuer of mortgage backed securities. the predecessor of MBIA. It was a phenomenal education. HLTV and subprime sectors of the industry. . But. many people have found it interesting that I’ve gone full circle from starting at an “accounting” firm to coming back to an “accounting” firm. During that time. Customized for: Will (wmz@ANDREW.com Inc. including State and Federal housing programs. While I’ve had a number of career changes along the way.

one is that the accounting and finance industry today is so different from the one I entered over 30 years ago.CMU. For instance. the Vault Finance Job Board and more. What are some things that you learned on the job and not in the classroom? One of the things that I struggled with in school was cost accounting. that’s what that cost accounting course was all about. I was working with a client on auditing cost accounting measures when suddenly. and that you value the significance of the impact you might be having. and it is certainly a different environment in terms of being a regulated versus a self-regulated industry. or what problem I encounter. different drivers. I also find the recruiting side interesting because it is an opportunity to find great young people to join Ernst & Young.” But I’m sure everyone has those little chapters in their lives that they can relate to. What I’ve truly enjoyed is the challenge of solving problems. you need to master the technical aspects but you also need to work with people who have different styles and skill-sets and different priorities. Working with the junior folks keeps your thinking young. you’ve got to know you’re setting an example for everyone. because whether you know it or not. I came here to Ernst & Young exactly eight years ago to become the managing partner of what was then being started as the structured finance advisory service practice. What personality traits or attributes do you think make for a good. CAREER LIBRARY 53 . effective executive? Well. Everything you do has an impact on someone and it’s important that you understand that. Customized for: Will (wmz@ANDREW.EDU) What impact has your career had on your personal and family life? Do you have any special methods. Helping clients build their businesses. techniques or philosophies that help you maintain a balance and be a successful professional? Honestly I can say I feel very gifted and blessed to have a family who understands that I have worked very hard to maintain the balance between my professional and personal life. you have to be very patient. somewhere in the firm I can find someone who can help solve the problem. You’ve got to be a good listener. message boards. It was very exciting to develop these other skills that end up being equally important. I find it amazing that no matter what client I am working with. But the pleasant surprise is the wealth of knowledge and experience that is housed within Ernst & Young. I’m pretty good at building businesses. I had this sort of epiphany. It makes me look forward to coming to the office every day. I inherited a very small team of people and built it to a team of almost 200 people before we realigned the practices last year. There are different considerations. What has surprised you the most about working in the finance industry? Two things. At school a lot of the focus is on learning the technical aspects of a discipline. “Wow. And. your assistant or your superiors. helping Ernst & Young build its practice. you’ve got to be able to maintain balance. you have to be even-keeled. And that has a sacrifice to it. Visit the Vault Finance Career Channel at www. We have very diverse. We are challenged everyday to manage very challenging situations. whether it’s the most junior staff person. but in helping faculty and universities achieve their goals. But after I was in the business for a couple of years. They keep challenging you and they find new and better ways to do things. patience—a lot of it. Perhaps one of the biggest things I’ve learned on the job is the importance of building relationships and being a consummate team player. Now I’m over on the advisory side where I’m currently part of the global financial services risk management team. people are measuring your every move. It’s important to me beyond belief that my kids have verbalized that they know I’ve done everything I can to be at their important events and to know that I’ve made it home for those school night functions. I’m good at fixing problems and because of that it has made each chapter along the way very interesting.vault. When you are serving clients.com/finance for insider firm profiles. dedicated teams who are not only interested in meeting students.View from the Top: Advice from Finance Professionals Ernst & Young Global Limited to solve difficult problems. I find this incredibly amazing and very gratifying. this lightbulb went off and I said. working with people and finding ways to make things work within has been extremely rewarding and very enjoyable.

someone you’re willing to trust.EDU) 54 CAREER LIBRARY © 2008 Vault. accounting or another field. I can say that over my career I’ve had three or four people that I’d be willing to put my career in their hands and know that they’ll handle it just as well. I enjoyed it and it provided me a rewarding career path. For anyone starting a career. but I certainly needed to learn some new things through on-thejob training. It’s someone that you have to find. I have been mentored. . I had to choose which of those paths I would take and I have no regrets about the one I chose. accounting just seemed like a good place to be. and they’re well positioned to take on lots of different tasks out here and you have got to explore them. What advice would you give a young person considering a career in finance? Well. Customized for: Will (wmz@ANDREW. that one person who would always look over my shoulder or who was the voice that could talk to me and help keep things in perspective. we emphasize flexibility and we encourage people to make sure that they keep their work and life in balance. having a great attitude. because I found that the accounting path led me to an interesting area in finance. if not better. whether it’s in the accounting side or the finance side. Have you ever been mentored. and yes. Finance just became a natural transition. I was a pretty good musician. in that we’ve gone from the absolute hottest period in history to a period now where the market has cooled off for a little bit. It capitalized on what I’d already learned.com Inc. and it certainly has an impact. I truly love what I’m doing. But a mentor is someone that can’t be assigned. than I would. be it finance. It’s perfectly okay with me if I made it home for dinner that night and somebody needs to call me at 9 o’ clock because we have an issue that needs to be resolved. at keeping a good balance. They are phenomenally talented young people. there were very few people in the family who even went to college. and I strongly believe. I always have been fortunate enough to have someone that I had a great relationship with. Be passionate about what you do and focus on always being the best at your current job.View from the Top: Advice from Finance Professionals Ernst & Young Global Limited At Ernst & Young.CMU. But I’ve also tried very hard. I grew up in a very blue collar family. That’s just fine with me. It’s finding a new level of operation. You can’t ignore the current credit crisis. and been successful. what would your dream career be now? When I came out of school. Accounting seemed like a good honest living and I took a liking to it. At one point. But we have found. these are truly unique times. being intellectually curious and making everyone on your team shine will help position you for great success. The truth is I don’t know that I’d want any other position and industry. I was also lucky enough to have been given a couple of breaks. Along the way. Certainly there are things in everyone’s career that you can’t control and I’ve been blessed to have a family that understands that. or mentored others? A mentor is a very personal thing. What other careers and life choices did you consider before deciding on a career in finance? If you were not in the field. In my youth. that there are lots of great students that are coming out into the marketplace that have either an accounting degree or a finance degree or in some cases both.

Ernst & Young Global Limited Customized for: Will (wmz@ANDREW. message boards.com/finance for insider firm profiles.vault. CAREER LIBRARY 55 .CMU. the Vault Finance Job Board and more.EDU) Visit the Vault Finance Career Channel at www.” — Steve Campo. Partner. and to value the significance of the impact you might be having.View from the Top: Advice from Finance Professionals Ernst & Young Global Limited “Everything you do has an impact on someone and it’s important to understand that.

So I think it’s very important when you have the opportunity to do something different. She has been married to her husband. in this case. to take a chance yourself and to try out new things. Tenn. She returned to Memphis in June 1998 to accept the responsibility for corporatewide employee services. Ms. even if you think it might not be exactly what your strength is. in 1982 and has held the positions of investor relations coordinator. Meyerrose received her BA in business administration from Vanderbilt University and an executive MBA from Vanderbilt’s Owen School of Management. 56 CAREER LIBRARY © 2008 Vault. for 29 years and they have an 18-year-old daughter. prepare yourself for other things that might come along by reading. And as you do that. Don’t be looking for the next job until you really know that you’ve conquered the one that you’re doing.First Horizon National Corporation Sarah L. Meyerrose is responsible for commercial and consumer insurance. new growth platforms including the convergence of health care and banking. Ms. Meyerrose began her career holding various positions with Commerce Union Bank in Nashville. She joined First Horizon. I’d say it’s that along with constantly reading and learning and talking to people. The biggest thing I like to tell people is be willing to take a chance on yourself. operations and corporate real estate.com Inc. Tenn. as well as employee services. but most of them with one company. In 1993. and digital/internet banking for First Horizon National Corporation. find a place that really fits your personality. was promoted to president of the bank’s Kingsport/Bristol operation. financial services. corporate treasurer and senior financial officer. or you fit the culture. . then First Tennessee National Corporation. Q&A with Sarah Meyerrose What are some steps that you took to the position that you are in now? I’ve had a lot of different jobs within the financial services industry. she was responsible for enterprise-wide shared services. headquartered in Memphis. That gives you the opportunity to grow. Because it’s very important that you feel comfortable working with the people that you’re with.. whatever your particular job is at the time. Mike. Meyerrose served on First Horizon’s original task force to introduce family-friendly principles into the company and has been an outspoken advocate regarding the strategic imperative of the company’s cultural evolution. she moved to Johnson City. Ms. Customized for: Will (wmz@ANDREW. including technology. Tenn. to be able to ask questions and get good answers for them and once you’re in the right company. in 1995. to be curious. by volunteering for committees or assignments that might be outside your related work. Meyerrose—President of Emerging Businesses President of Emerging Businesses Sarah L.CMU. Anna.EDU) What advice would you give a young person considering a career in finance? First of all. I think just being very curious about different aspects of whatever industry you’re in. Prior to her current duties. to serve as transitional coordinator for the merger of Home Federal Savings and Loan with the bank and. then do the very best you can.

so they are motivated when they come to work and then take those various talents and put them to work in the right way. the Vault Finance Job Board and more. I had a professor many years ago who said if you talk to a banker. you have to talk very slowly.CMU. it teaches you how to think critically. and what can I learn from it. what have I just learned not to do because of what happened in that particular situation. people who are good at details. and what did that person do so well that I can learn from and vice versa. of how things work and particularly of how you really collaborate with people. While learning to collaborate in school can be helpful. people who are good at process. I wish I’d taken that opportunity. We don’t have specific programs. but the job teaches you the practical application of it. and how does what you’re doing lead to whatever the ultimate goal might be with a real focus on customers and how to get things done. But I don’t think there were too many opportunities that I didn’t take. What has surprised you the most about working in the finance industry? I think the thing that surprised me in the first few years was the perception about financial services. which is what people think about it. effective executive? I think you have to really appreciate the talent that everybody brings to the table.com/finance for insider firm profiles. So it just makes it a little bit more complex to come to the right answer. don’t tie everything to an individual.EDU) Well. But the interesting part is how highly regulated we are as an industry. particularly in the last few years. just about everything. I’ve been in sort of a fix-it role. But I think it’s important in every situation to say. So I would say. CAREER LIBRARY 57 . school is very important. You can learn from every situation. while at the same time making sure that you’re following all the regulations. So you have a team that is balanced. And so you will naturally end up with someone that you can see and use as a mentor. Although. does it make practical sense. what is the ultimate goal. But when you get into financial services. that you really learn how to operate within a team. Take responsibility for yourself. We have regulators for everything. Visit the Vault Finance Career Channel at www. and what I found surprising and interesting is that while the regulations can be somewhat of a burden. is finding the right people to get things done. You have to be able to work with the individuals to identify what their talents and passions are. it’s when you’re on the job striving for a similar goal. In terms of change. school prepares you for the technical aspects of your job. you really have to think about how it works.vault. things I would change? I don’t know that there’s a whole lot that comes to mind other than the moments when you look back and say. What has been the most rewarding aspect of your career? What would you most like to change? I would say the most rewarding aspect is that I have had the opportunity to do a lot of different things in different roles. why did that go so well. You have people on the team who are good at strategy. or mentored? How can someone find a mentor within their company/industry? Customized for: Will (wmz@ANDREW.View from the Top: Advice from Finance Professionals First Horizon National Corporation What are some things you learned on the job and not in the classroom? Oh. A lot of people think it’s really boring. What personality traits or attributes do you think make for a good. Have you ever been mentored. and learn from whomever you can and whatever situation you can. The bottom line in all this is. you have a team that can accomplish things. gosh. our mentoring tends to be more informal. it actually makes the puzzle a little bit more interesting. Because you have to figure out how to do what’s right for your customers and your employees and your shareholders. and the most important thing that I learned from that and really the most gratifying. putting the right people in the right seats and helping them develop so they could become more than they were before. That is absolutely the most gratifying. message boards. and so usually when asked that question I like to say that you can learn from everybody. Matching the talents and capabilities and strengths of the individuals to the tasks and the goals is the most important thing that a leader needs to be able to do. whatever that is.

the Citicorps of the world. Then you can manage your time. We’re seeing the effect of the euphoria of the housing market that is in major correction right now. I believe what will end up happening is that the retail/commercial banking sector. the Bank of Americas. that’s not important. what would your dream career be now? Honestly. by any means. But any industry.” The reason is I feel the word “balance” implies that you have to give up something that’s very important to you to be able to conduct your life. So I didn’t have to worry about it. personally. goes through sea changes periodically. Any predictions about the future of the industry? It’ll change and I don’t mean that to sound trite. We’re seeing the effect of the globalization of the financial markets. As a personal example. Well. nobody can really do everything. There are certain things that just aren’t that important and so you can take the burden off yourself and say. to help people develop themselves and be good contributors. Part of the reason we have seen an inverted yield for such a long period of time is that there are a lot of international dollars that flow into the United States that might not have several years ago. If. I spent about nine years heading up the human resources department for this company and one of the terms that I grew to dislike greatly was “work/life balance. and we’ll see very small. I’m going to interact with my daughter a different way. then. That supermom thing is a myth. but I think that’s where we’ll go. I don’t have to do this. the large foreign banks. professionally. Well.CMU. I’ve got a very stable family and a very stable marriage and that for me has been very good and very important. I would have been frustrated and I wouldn’t have been able to have the career I have.com Inc. But what I really love is the people aspect. and that’s something I’ve kind of grown into. and we’re going through a sea change right now.View from the Top: Advice from Finance Professionals First Horizon National Corporation What impact has your career had on your personal and family life? Do you have any special techniques. community banks and in the middle will be specialty organizations that have a very special niche on a go-forward basis. What the timing would be is questionable. Customized for: Will (wmz@ANDREW. I ended up in the business because I took a finance course when I was in college and absolutely loved it. I’ve been very lucky about embracing what’s important to me. . while she was growing up. That’s a unique philosophy. I had felt that it was important for me to be at school as a room mother for her. that wasn’t important to me and it wasn’t important to her.EDU) 58 CAREER LIBRARY © 2008 Vault. It was one of those things where I could say. career and your personal life in a way that brings you satisfaction. physically. feeling good about my ability to mentor people. I think it’s all about knowing yourself and being honest with what’s really important. will see very large universal banks. ended up in the banking industry and have stayed ever since. methods and philosophies that help you maintain a work/life balance and be a successful professional? Yes. What other careers and life choices did you consider before deciding on a career in finance? If you were not in the field. I have a daughter who is now about to graduate from high school. I have been in financial services ever since I graduated from college. and particularly financial services. spiritually. at the end of the day. And so I feel at various stages of your life you have to step back and ask yourself what is really important to you.

spiritually and physically. President of Emerging Businesses.com/finance for insider firm profiles.CMU.. There are certain things that just aren’t that important. I don’t have to do this.” — Sarah Meyerrose.. message boards.View from the Top: Advice from Finance Professionals First Horizon National Corporation “I feel the word ‘balance’ implies that you have to give up something that’s very important to you to be able to conduct your life . so take the burden off yourself and say. CAREER LIBRARY 59 . step back and ask yourself what is really important to you professionally.EDU) Visit the Vault Finance Career Channel at www.vault. First Horizon National Corporation Customized for: Will (wmz@ANDREW. the Vault Finance Job Board and more. personally.

60 CAREER LIBRARY © 2008 Vault. I was interested in finance and I changed to investment banking restructuring and joined Houlihan Lokey at a time when our firm was very small. I was at the right place at the right time. Mr. So I transitioned with Scott [Beiser]. You have to figure out what the facts are on the ground at the company yourself—in school a lot of times you’re given these complicated problems. Q&A with Jeffrey Werbalowsky What are some steps that you took to get to the position you are in now? I had a career in law. .com Inc. so it buoyed my career from the get go. Then it got to the point in our firm where we were under-managed on the corporate level. from a purely operational roll to a dual role in restructuring and corporate where I am today. but the facts are all there! Developing the facts accurately is the first step in creating a good plan and that’s not easy. Mr.” and has testified as an expert witness on a variety of restructuring and distressed security issues. Werbalowsky has led many of the firm’s largest restructuring engagements in his position as co-founder and global co-director of the financial restructuring group since 1988. Customized for: Will (wmz@ANDREW. Prior to that. magna cum laude. Werbalowsky—Co-Chief Executive Officer Co-CEO Jeffrey I. It’s very easy for people to come in and look at the facts in the way they feel most comfortable and say. Inc.EDU) What are some things you have learned on the job and not in the classroom? One of the biggest lessons is that you need a huge amount of focus and energy to bring into the “field” of the deal. everything looks like a nail. “Reforming Chapter 11: Building an International Restructuring Model. He is a member of the board of directors and vice-chairman of the board of directors for Fram. Before joining the firm.” “Evaluating Distressed Securities.” “Advising the Distressed Company. “Oh well. my Co-CEO who was in our FAS group. where he was a Stone Scholar for three years and an editor of the Columbia Law Review. you’ll probably smash the deal.Houlihan Lokey Jeffrey I. If you really don’t focus on the facts. Our restructuring group was very successful and I was the head of it. Mr.” it’s the whole key issue and they got it wrong! If you have a hammer. and we were well situated with a cadre of good leaders in our restructuring group. Dunn & Crutcher. Mr.” “Allocating Value In Canadian and American Restructuring Transactions. Werbalowsky was CEO of Cheviot Capital Corporation. from the University of Virginia and a JD from Columbia University. he was a member of Levene and Eisenberg after serving as an associate with Gibson. corporate reorganization and insolvency. Werbalowsky also serves as a senior managing director with Houlihan Lokey. based upon my perspective of this issue …. where he practiced law and specialized in cases involving bankruptcy.CMU. Werbalowsky has written a number of articles including.” “Buying and Selling the Distressed Company” and “Deleveraging the Troubled Company. Werbalowsky earned his BA in economics. an investment firm engaged in transactions involving bankruptcy and distressed situations.

That means that the junior people have to understand the whole view at least conceptually. So people sometimes get to be CEOs by doing a great job and a lot of times they do a lot of it by themselves. because normally you need to do that with senior. make sure you supervise them and give them enough input to do a good job. a lot of times in complicated deals you find that people. and you’d be surprised how many bad decisions people high up in the world make on a continual basis. “I’m so happy I came here” or “It’s so good to be here” or ”I’ve had so much fun and it’s all because of Houlihan Lokey. From afar it looks like geniuses are at work doing brilliant projects. are making decisions based upon incorrect information and incorrect analysis. you have to have great team work and people need to be energized. Maybe not a good trait for a CEO so it’s a good thing I have a co-CEO who loves problems. I always was a believer in allocating and delegating responsibilities. but when you get to be a CEO that stops being an effective strategy.EDU) Visit the Vault Finance Career Channel at www. Some of the best CEOs relish dealing with problems. I never did it all myself.CMU. I just like dealing with good things. but I call it responsible delegation. What would you most like to change? I hate dealing with problems.com/finance for insider firm profiles. some good and some bad. Employing the proper terminology is always important. are the ability to inspire and the ability to responsibly delegate. I think the two most important attributes. figure out what they know and make decisions based on that input.View from the Top: Advice from Finance Professionals Houlihan Lokey It’s hard to focus on the facts. message boards. I don’t like problems. Even though that is initially a little scary. intermediate and junior people in a team all contributing. very fallible people. at least for me. Some may call it lazy. You can apply them. I hate problems. and make sure you follow up with them. so it wasn’t that hard a transition. not to my face so much anymore. and a great many people do.” In some ways. that’s the world. All those things are really important because CEOs who try to do it all themselves will find that they ultimately don’t do a good job. That means you need to let people do the fun jobs and some of the not-fun jobs.vault. important dual qualities are being able to listen and communicate. You’ve got to be able to listen to people all around you. If I recruited someone and they say to me. I am very proud and take daily joy in having lots and lots of people in our firm be very financially and professionally successful. Customized for: Will (wmz@ANDREW. to a wrong set of facts that come up to the absolute wrong answer and people in school sometimes don’t realize that figuring out the facts is just as important as applying the creativity and the analysis. From close by what surprises you is that they’re just people making decisions. you just say. and happy that they are a part of something that I helped build. For me. “That’s life. What has surprised you the most about working in the finance industry? Well. What is the most rewarding aspect of your career? The most rewarding element of my career is having our firm go from being a nobody in the investment banking world—“Houlihan Who?”—to having a very successful firm recognized for our excellence in restructuring. That means people have to be coordinated. What personality traits or attributes do you think make for a good effective executive? For a CEO. So figuring out what the facts are is kind of a critical predicate for applying all the things we love to do. corporate finance and valuation opinions. all our great analytical abilities and creativity. CAREER LIBRARY 61 . the Vault Finance Job Board and more. if everybody always got the right answer then we all wouldn’t have jobs—I certainly wouldn’t. In terms of being a good executive. No problems. it’s hard to determine them. and then communicate those decisions and the reasoning behind them in a credible manner.” I get a big a kick out of that.

it really can’t. when I neglected my family. We have a formal mentor program now throughout our firm. I can track all the fires and know when I need to jump in and can just relax and it makes me feel calmer to have a BlackBerry on vacation with my family. I don’t need to keep feeling like there’s an emergency waiting for me. go do something else because money by itself does not buy happiness. There have been years when we were building our restructuring group. Everyone in our firm all the way up to the vice president level has assigned mentors. I had close relationships and still do with people I mentored and who are now senior officers. made a lot of money. Both very smart. I have a BlackBerry everywhere I go.com Inc. but you do the best job you can with that balancing at the time.View from the Top: Advice from Finance Professionals Houlihan Lokey What impact has your career had on your personal and family life? Do you have any special techniques. It’s one of those things you don’t realize you’re missing until you look back and see you kind of missed it. notwithstanding the criticality of what you need to do for your work. and that it’s too late to go back. 62 CAREER LIBRARY © 2008 Vault. capable people.” It makes me all the more sensitive to making sure that we have good mentors at our firm. the most important issues in life revolve around your family. Also. methods or philosophies that help you maintain a work/life balance and be a successful professional? Ultimately to be a good CEO and a good member of a firm you have to take your responsibilities seriously and put a huge priority on your responsibilities to the firm. I know some people think it’s intrusive but I believe it frees me up to spend more time with my family. I am not sure that all those trade-offs were wise looking back. So. But it’s not always possible to get there. Be passionate about it. My thought was that I was working hard to create financial security in the long term for my family. What advice would you give a young person considering a career in finance? I think finance is a great area. from an effort-to-benefit ratio there’s a potentially great professional satisfaction and monetary payoff. At the same time. I have a big interest in writing. and spent way too much time working on the thought that I was investing my time then and the benefits would ultimately inure to me and my family in a way that made it all worthwhile. I was talking to my son the other day about how walking out with a guitar around your neck to 100.CMU. putting your family first doesn’t mean you drop everything about work—you need to continually prioritize. and realized you really didn’t enjoy what you’re doing. sit down discussion with your spouse early on as to what your collective goals are and what trade-offs you are collectively willing to make and that often does not happen. I have tried to mentor other people in our firm and I certainly got a lot out of it and I sure hope they did. It helps! But the best of all worlds is when you’re doing something that you love and if that something is good for you and your family monetarily. Have you ever been mentored. because it’s hard to escape once you start down the road. But on the other hand. You need to plan ahead. what would your dream career be now? I was a lawyer initially and I thought about doing other things in business. or mentored others? How can someone find a mentor within their company/industry? I really haven’t been mentored much in my career to my detriment. You have to figure out earlier rather than later whether you love finance. So figure out early whether you really love it and if you do. you have to do what you love. I think it’s a great invention for people who want to balance life and family. Today. Because I don’t have to keep checking in. but they never really got around to mentoring me in a way that I look back on and say—“Wow that was critical. go for it. My real dream career would be a rock star. If you don’t love it. after I’m done with this career. I’m a massive believer in technology.000 people screaming your name would be worth more than making a lot of dollars a year. There were two people in my career who could’ve been in a position to mentor me and they both did some positive things and were well meaning but they were both dealing with their own serious issues. you need to put your family first. The worst thing to do is be done with your career.EDU) What other careers and life choices did you consider before deciding on a career in finance? If you were not in the field. Customized for: Will (wmz@ANDREW. . But on the other hand. I’ve got some books in my head that I’m going to write. So it’s important in your career to have a real. that’s a great correlation.

People will make fortunes. Customized for: Will (wmz@ANDREW. message boards. A big restructuring wave is now lapping at our shores. things will go down. CAREER LIBRARY 63 . people will be wiped out.com/finance for insider firm profiles. the Vault Finance Job Board and more.View from the Top: Advice from Finance Professionals Houlihan Lokey Any predictions about the future of the industry? Things will go up.EDU) Visit the Vault Finance Career Channel at www.vault. There will be a lot of failure and a lot of opportunity in the near future.CMU.

Andrew Schlossberg—Chief Marketing Officer. Mr. in 2002. It’s a topic I can talk about with anybody and they can relate to it. Mr. especially in the financial services industry where there are a lot of smart people with a lot of good ideas. but you definitely have to pick up. .S. and talking less sometimes is better. Retail & Head of North American Retail Strategy Chief Marketing Officer Andrew Schlossberg joined Invesco Ltd. Q&A with Andrew Schlossberg What are some steps that you took to get to the position that you are in now? For me.com Inc. Customized for: Will (wmz@ANDREW.CMU. it is actually having had experience on the investment side and the product side of our business and having had the benefit of doing that in multiple places.EDU) What personality traits or attributes do you think make for a good. prior to joining Invesco. In a people business like asset management.Invesco Ltd. it was having a broad spectrum of experiences. What are some things that you learned on the job and not necessarily in the classroom? Being a good listener is probably the most important thing that they don’t teach you in school. Mr. He has served in multiple roles within Invesco’s businesses including head of business strategy for the North American Institutional division from 2003 to 2005 and manager of product development for the company’s Retirement division from 2002 to 2003. U. finding the right people and keeping them challenged and motivated is the most important thing. that’s both global and spans across a variety of different disciplines. effective executive? Surrounding yourself with good people. Schlossberg received his BS in finance and international business from the University of Delaware and an MBA from Northwestern University’s Kellogg School. Schlossberg most recently served as head of global strategic planning and corporate development for Invesco. Most of our time is spent trying to figure out how to help people live better in retirement with their investments. where he focused on business strategy and mergers and acquisitions. Schlossberg served at Citigroup Asset Management and its predecessors from 1996 to 2000 as an equity research analyst on the U. For a job like mine. 64 CAREER LIBRARY © 2008 Vault. What do you think is the most rewarding aspect of your career? That the work I do is relevant to so many different people.S. large-cap value equity team.

or is into the same sports team that you’re into. but I always liked understanding how it all worked and how money moved around. Rather try to help share your experiences with them so that they can learn from them while using them to tailor how they want to be as a professional. Interestingly. the Vault Finance Job Board and more. what would you most like to change? Probably making sure that I maintain a balanced life while making sure I take advantage of opportunities that have to do with things outside of my normal workday.com/finance for insider firm profiles.vault. Even if your company has a formal process. So find somebody at your job or in school. make sure you branch out and expand your learning opportunities.EDU) There are a number of ways to do that. How can someone find a mentor within their company/industry? Customized for: Will (wmz@ANDREW. sharing things about work with your family is actually a good thing. You always have to be constantly learning and improving. What advice would you give a young person considering a career in finance? If you’re still in school. try to develop personal relationships. Truthfully. What other careers and life choices did you consider before deciding on finance? I’ve always wanted to do something in financial services. At first it won’t feel like you are learning the right information to really understand. make sure you actually study some things other than finance. Have you ever been mentored or mentored others? Yes. message boards. don’t always try to have somebody replicate who you are. What has surprised you the most about working in the finance industry? How challenging it is.CMU. it’s the softer skills that will be more relevant as you advance in your career. and that’s been eye-opening and very rewarding. financial analysis. I think it’s been a challenge. Find somebody at your company who went to the same school that you went to. Do you have any special techniques and philosophies that help you maintain a work/life balance? No—that is something I need to improve. but over time you’ll tend to use it more than you think. I’m not a big believer in formal mentoring. rather than something that’s forced. Whether its understanding how marketing works. What impact has your career had on your personal and family life? I’ve had an opportunity to live in a number of different places.View from the Top: Advice from Finance Professionals Invesco Ltd.. and pick their brain and have lunch with them routinely. or come to them with a complicated question and use that to develop a relationship. In terms of mentoring others. but so they understand and appreciate what you’re going through is helpful. Visit the Vault Finance Career Channel at www. but I believe it’s been positive. and those sorts of things. CAREER LIBRARY 65 . I didn’t know it was called financial services. I think informal mentoring is better. because they’re much stronger than arranged business relationships. because it’s always changing and that means there is always something new all the time. When you work at a global company you continue to have those kinds of opportunities. even if you don’t get the opportunity to work with them day to day. or understanding organizational behavior or business strategy. because that’s actually not helpful for the other person. etc. As meaningful as all the academics and technical skills. If you had a choice. not to let it totally absorb you. accounting. anything to forge a relationship. so it just became more natural for me. Find opportunities to demonstrate that you actually are a high achiever.

CMU. What would your dream career be? Psychologist. Any predictions about the future of the industry? Things are becoming more and more global every day.com Inc. I actually think that it’d just be interesting to listen to people’s problems and try to solve them. I just always thought that’d be a fascinating career. because it’s increasingly going to be just part of a whole. so don’t focus exclusively on your home country. .EDU) 66 CAREER LIBRARY © 2008 Vault. Customized for: Will (wmz@ANDREW. wherever that is.View from the Top: Advice from Finance Professionals Invesco Ltd.

the Vault Finance Job Board and more. At first it won’t feel like the right information to really understand. Customized for: Will (wmz@ANDREW.View from the Top: Advice from Finance Professionals Invesco Ltd.vault.com/finance for insider firm profiles.S. CAREER LIBRARY 67 . U. Chief Marketing Officer. but over time you’ll tend to use it more than you think.” — Andrew Schlossberg.CMU. Retail & Head of North American Retail Strategy. message boards. Invesco Ltd.EDU) Visit the Vault Finance Career Channel at www. make sure you branch out in school. “Whether its understanding how marketing works or organizational behavior or business strategy.

Working outside the classroom is where you find skill sets such as working in teams. Have you ever been mentored. I strongly encourage that mentoring relationships be pursued— whether through formal processes or informal relationships. 68 CAREER LIBRARY © 2008 Vault. Today at KPMG. He is a member of the firm’s Operations Committee and the co-chair of the firm’s national Hispanic/Latino Network. which was a tremendous catalyst for the subsequent 15 years. both of which are critical. University Relations and Recruiting National Managing Partner Manny Fernandez is responsible for KPMG’s recruiting strategy and execution. . Fernandez has extensive experience with large national and international companies. and is a member of the Mile High United Way Alexis de Tocqueville Society. including faculty relations. Customized for: Will (wmz@ANDREW.KPMG LLP Manny Fernandez—National Managing Partner. Mr. That’s really the major difference between real live action versus just reading the playbook. I did a three-year international assignment in Mexico City around the ninth year of my career. which primarily come from experience. we have formal mentoring programs available to all our employees. In fact. Q&A with Manny Fernandez What are some steps that you took to get to the position that you are in now? As you progress through your career it’s important to build good networks. He is also a member of the Chairman’s 25 leadership program. or mentored others? How can someone find a mentor within their company/industry? Over my career I’ve had informal mentors and formal mentors.500 mentoring relationships involving more than 15. client conflict resolution and other types of interpersonal development skills.EDU) What are some things you learned on the job and not in the classroom? I view the classroom as the place to build your technical knowledge in finance or accounting.com Inc. have mentors and take advantage of opportunities as they come along. AICPA. is a member of the Colorado Society of CPAs. He previously served as partner in charge of KPMG’s Audit & Risk Advisory practice for Colorado.CMU. We’ve found that mentoring is highly sought by our people and is really a key to successful career development. depending on the corporate culture and programs in place where I’ve been. Fernandez received his BS in accounting from Fairleigh Dickinson University. good networks both with peers and with the people you report to and then taking advantage of good opportunities as they come along helps to enhance and build your career. Building good mentors. there are more than 9. and the PhD Project. Mr. He currently serves as the trustee of the KPMG Foundation.000 people participating through internet-based tools where you can sync up with your mentors based on particular needs and preferences. When I speak with individuals outside KPMG.

CAREER LIBRARY 69 . Customized for: Will (wmz@ANDREW. the Vault Finance Job Board and more. which is great to see. So it’s a very fast moving. because I’ll put my calendar out a month or two or even six months but I’ll know when the kids’ games are. I’ve been married for almost 15 years and I’ve got two children. One way to get an idea of what a career at a Big Four firm is like. What has surprised you the most about working in the finance industry? I think the biggest surprise to me is how the industry has evolved.CMU.com/finance for insider firm profiles.asp).vault. What is the most rewarding aspect of your career? What would you most like to change? I think the most rewarding part of my career is having the opportunity to experience a variety of areas within public accounting.View from the Top: Advice from Finance Professionals KPMG LLP What advice would you give a young person considering a career in finance? I had an internship with KPMG. what would your dream career be now? Starting pitcher for the Mets or the Rockies would be a good choice! Visit the Vault Finance Career Channel at www. methods or philosophies that help you maintain a worklife balance and be a successful professional? In order to be successful in any career I think you have to make certain commitments and sacrifices. I’ve really enjoyed the people interaction. Also. 75 to 85 percent of our professional employees are under the age of 30.EDU) What other careers and life choices did you consider before deciding on a career in accounting? If you were not in the field. What impact has your career had on your personal and family life? Do you have any special techniques. exciting place to work with great opportunities to work globally and with a variety of clients and industries. tax or advisory. I would also look at the different opportunities within finance and accounting.com/eca/index. message boards. I’ve worked in four different offices and had eight different roles within KPMG over my career. which five to 10 years ago wasn’t the first choice of finance or business school majors. In recent years the importance of public accounting and finance to the capital markets has come to the forefront. so you can formulate your position based on sound knowledge and information. so I have been doing it for a fair amount of time. and take advantage of internships during your college career as possible. be effective in managing your personal life. What personality traits or attributes do you think make for a good. At KPMG. very vibrant. So one piece of advice I would give a young college student is to make sure you explore various companies and firms. It’s a matter of blocking your calendar for those specific personal times versus work commitment. Planning ahead is a critical success factor for me. today there are more options than ever to find a rewarding career. compensation and responsibilities expected at each stage of an individual’s development. is to log on to KPMG’s career architecture web site (www. We’ve recently opened the site to the public to provide students and others considering a career in finance with a realistic view of potential career paths—along with the necessary skills. effective executive? I think it’s being able to have a very broad understanding of business and the environment you’re working in whether it’s specific to a company or an industry.kpmgcareers. good communication skills are crucial. but at the same time. We’ve been offering internships for more than 30 years. especially in public accounting. whether articulating issues succinctly or being a good listener and understanding the positions of others. I’ll know when I have personal commitments with my family. Whether it’s in audit. I think communication and interpersonal skills with a broad industry understanding are key components of successful executives.

View from the Top: Advice from Finance Professionals KPMG LLP

I considered other career tracks, such as architecture and engineering. I loved history when I was in high school, but my choice was between finance and accounting. My dad was actually an accountant as well, so I kind of fell into it a little bit in the preliminary classes I had in high school. Choosing accounting as a major after my first year of college was a natural fit and very attractive to me.

You were actually born in Cuba, correct?
Yes, I was born in Cuba and lived there until I was eight-and-a-half years old, so I spoke Spanish before I ever spoke English.

It seems like you’re very involved in giving back to your community. How are you involved in your Latino network group?
I’m on KPMG’s National Diversity Advisory Board and I co-chair, as part of that, the Hispanic-Latino network with another partner out of San Francisco. We’re very much engaged as a firm in making KPMG a more inclusive and diverse place, and our goals are to attract, retain, develop and promote more Hispanic and Latino professionals. It’s really working to increase the pool of talent coming into KPMG, and then finding ways to develop and mentor them so they stay longer and hopefully develop skills that will improve their careers.

Any predictions about the future of the industry?
There are so many examples of CFOs and CEOs across corporate America who started their careers in accounting. The profession is an ideal place to launch a career and lends itself very well to other career tracks in finance. At KPMG, you learn not only about the technical side of accounting, but also an understanding of business as a whole. You learn about strategy, goals of organizations and how to be an effective leader. Now and in the future, it will be very important for accountants to develop strong communication skills, because the profession now dictates that people often work in large teams and you have to be able to communicate with your clients.

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View from the Top: Advice from Finance Professionals KPMG LLP

“There are so many examples of CFOs and CEOs across corporate America who started their careers in accounting. The profession is an ideal place to launch a career and lends itself very well to other career tracks in finance.”
— Manny Fernandez, KPMG LLP’s National Managing Partner, University Relations and Recruiting

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LarsonAllen LLP
Gordy A. Viere—Chief Executive Officer
CEO Gordy A. Viere has served in his current capacity with LarsonAllen LLP since 1989. Mr. Viere has full responsibility for leadership and management of the firm, including the development of its strategic direction. Mr. Viere is a member of the American Institute of Certified Public Accountants (AICPA), and currently serves as chair of the strategic planning committee, as well as having served on both its board of directors and council in prior years. He is a board member of Accountants’ Liability Assurance Company, Ltd. (ALAC) incorporated in Bermuda to offer professional liability insurance to its members and is a member of the World Presidents’ Organization (WPO) and currently serves as a board member and education chair of its Twin Cities chapter. Mr. Viere also serves on the board of directors of Junior Achievement of the Upper Midwest, as an advisory board member for various companies, and has served on many nonprofit and university boards and committees. Mr. Viere considers his most satisfying experiences to be those connected with helping children of troubled families. He and his wife, Diane, have had over 20 foster children live with them over the years, and have been involved with organizations committed to matching adoptive parents with children in situations where parental rights have been terminated.

Q&A with Gordy Viere
What are some steps you took to get in the position that you are in now?
When I started with LarsonAllen, right out of school, I didn’t have a goal to become CEO of the firm. I just did what I was taught from very early on, which was do the very best I could in everything I did, and most importantly treat clients and coworkers well. It’s like we are taught in kindergarten: treat people the way you’d want to be treated. So when the opportunity arose and the firm was looking for someone to take the position, that helped them to look in my direction.

What are some things that you learned on the job and not in the classroom?
The most significant thing I learned on the job is leadership and doing what is right for those around you even though it might be difficult for you to do so at times. I also learned that people really want to be part of something special; almost all people want to do a good job. If they don’t, sometimes it’s fear, or lack of confidence, so they need encouragement, and I think one of the things we as a society forget is that we all need accountability. Someone to come up and say “how are you doing?” and “why do you seem to be struggling in this area?” People want to be part of something special and will do a phenomenal job if you are willing to encourage them, empower them to use their own leadership skills and then hold them accountable to do what they said they would do.

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We work very hard as a family so that no single element of our life (like work) becomes more important than our family life. Visit the Vault Finance Career Channel at www. What advice would you give a young person considering a career in accounting? If you’re going to go in any sort of business career. What impact has your career had on your personal and family life? Do you have any techniques or philosophies that help you maintain the work/life balance? I think my career has had a positive influence on my family. CFOs and HR and marketing professionals. take the information from every aspect. The accounting experience can only be an asset.com/finance for insider firm profiles. And remember that the employees of your organization are people like you and me.EDU) Yes. I’ll come back a day or two or a week later. where should I start?” I encourage people to start out in accounting because you have so many opportunities to move to when you start there. look for input from anyone and everyone who’s willing to give it and be willing to make a decision and act upon it. take advantage of the opportunity. If I feel that I’m under more stress than normal or I feel overwhelmed. In other words. We make it a high priority to make sure that we spend the appropriate amount of time together. put the people around you and the organization ahead of your own agenda. the Vault Finance Job Board and more. I’ve always recognized that when things are going well with my family. their sense of enjoyment.View from the Top: Advice from Finance Professionals LarsonAllen LLP What is the most rewarding aspect of your career? No question the most rewarding aspect is watching young people develop into mature professionals. What personality attributes or traits do you think make for a good. but their attitude about it. not only in what they’ve accomplished in their business career. I’ve been fortunate to have a number of very good mentors over the years although they have not been through a formal program The most effective mentors I’ve had have been where I’ve looked at different people and saw how successful they were (and when I say successful. a whole lot better prepared to deal with those stressful issues. Another attribute is that to advance your personal agenda.” I am very much for an organization having a real open-door policy. message boards.vault. So when people talk to me and say. I’m not a big fan of programmed mentorships where the company has a mentorship program and says “here’s your mentor” or “here are three people you can pick from. I know that if I am disciplined enough to take some time off and spend it with my family. effective executive? I think good executives need to be able to make decisions.CMU. their sense of fun. It allows you to see the many different ways that businesses are successful or are not successful. caring people. CAREER LIBRARY 73 . Watching people get an opportunity. including CEOs. You get the opportunity to work with multiple businesses and all types of management teams. Most people in the accounting profession are very outgoing. their personality. who are very concerned and capable in working with their client base. accounting is one of the best places to start in terms of giving you a breadth of experience you really can’t get anywhere else. When you look around and you see someone that you think would be great for you. It couldn’t be further from the truth. and the joy that they receive in getting that opportunity gives me the most satisfaction because I’m part of an organization that has provided that path. “I want to go into a business career. you ought to seek it out. Have you ever been mentored or mentored others? Customized for: Will (wmz@ANDREW. What has surprised you the most about working in the accounting industry? It’s the stereotype that accounting professionals are these backroom types of people. things go a whole lot better at the workplace. their sense of satisfaction) those are the people I would seek out and ask how they were able to accomplish so much and yet have such a great attitude about it.

In our business we get to see so many other businesses in our day-to-day work so that there are often people you can seek outside your firm or even your industry for mentorship. So I never seriously considered a career outside the accounting industry.EDU) 74 CAREER LIBRARY © 2008 Vault. What other careers and life choices did you consider before deciding on a career in accounting? I really didn’t entertain any other choices once I became an accounting major. I realized it was actually really fun and exciting. but I was convinced that I would only be in there two or three years and that I would use that experience to go get a “real job.CMU. preferably a person in your own organization.com Inc. I’ve always found that when I was ready to move or take on something more interesting or challenging or different. I’m very upbeat about our industry. If you don’t find that inside your organization look outside of it. So when I look at the accounting industry today and look at the next 10 to 20 years. There is much more change and complexity than ever before and when there is a lot of complexity and change. What would your dream career be? A high school teacher. I think there’s more opportunity both from a job satisfaction and a financial standpoint than there’s ever been. A large part of this was because of the culture in our firm where we allow people to change careers and take a different approach to their career or take a different direction. After being in accounting for two or three years. the firm was always willing to let me do it.View from the Top: Advice from Finance Professionals LarsonAllen LLP How can someone find a mentor within their company/industry? Seek out people with similar careers to yours. Customized for: Will (wmz@ANDREW. Any predictions about the future of the industry? The accounting industry today has more opportunities for people than I’ve seen in the 30 years I’ve been in this business.” an exciting job. those that look for it have more opportunity than they ever had. .

View from the Top: Advice from Finance Professionals LarsonAllen LLP “To advance your personal agenda put the people around you and the organization ahead of your own agenda. CAREER LIBRARY 75 .com/finance for insider firm profiles.vault. CEO. the Vault Finance Job Board and more.EDU) Visit the Vault Finance Career Channel at www.CMU.” — Gordy Viere. LarsonAllen LLP Customized for: Will (wmz@ANDREW. message boards.

Customized for: Will (wmz@ANDREW.CMU. because the world wasn’t going to recognize my brilliance. I was always interested in what made business tick. The schools I wanted to apply to had tough standards that I needed to meet. I always asked my bosses lots of questions about why we did this or that. president of Black River Media Publishing Company and as an associate in the corporate department of the law firm of Lowenstein. to caddying. specializing in client acquisition and relationship management. he has oversight responsibility for approximately $3 billion of private client and institutional firm assets and all aspects of U.EDU) 76 CAREER LIBRARY © 2008 Vault. tax. Mr. Q&A with Harry O’Mealia What are some steps you took to get in the position are you are in now? I grew up in a family business environment. Prior to joining Tiedemann. If I asked the questions in the right way. Harry O’Mealia—President & Chief Executive Officer. Most bosses liked my curiosity and were willing to give me their thoughts.J. O’Mealia served as president and CEO of U. . compliance and private banking. Mr. I either had the credentials to get in or I didn’t. Trust Company of New Jersey. It was the first time I was faced with not being able to talk my way through a problem. whether it was at the stable or the construction job or whatever. I began to take my school work more seriously. So I had a job from a young age in a variety of fields. Early on in high school I wasn’t a great student. From mucking out stalls at a horse farm. Baltimore Urban Debate League and the Maryland Academy of Sciences boards and is a member of the New Jersey Advisory Council for The Trust for Public Land. Inc. a JD from Boston College Law School and an MBA in finance from Columbia University. working was always expected of us. he was managing director of Tiedemann Trust Company.S. Mr. Basically it was a maturing exercise at the end of my teen years. including investments. When I began to look at colleges. The fact that I was a hard worker gave me the ability to ask questions and get interesting answers. Over the course of growing up. At U. culminating as regional head of the private bank’s New Jersey group. O’Mealia currently serves on the Independent College Fund of Maryland. I always had a job of some sort. a family business. I got thoughtful answers but in the end what really mattered was that I had to work hard and do my job right for them to respect me enough to pay attention to me. Trust. He has also served as president of O’Mealia Outdoor Advertising. I realized that I really had to apply myself more. Sandler in Roseland. Previously. to construction to doing a stint in my father’s business one summer and bartending. Mr. N. O’Mealia spent 11 years in JPMorgan Company’s Private Client Group.com Inc. Those jobs were where I first learned about hard work and how to deal with people. My father ran a small business as had both of my grandfathers So I come from an entrepreneurial and business-oriented family background.Legg Mason.S. O’Mealia received his BA in English and history from the University of Pennsylvania. trusts and estates. Trust’s operations in New Jersey. Legg Mason Investment Counsel President & CEO Harry O’Mealia joined Legg Mason Investment Counsel in 2005.S. I got focused on a goal.

I wouldn’t be good in some things.EDU) There are people who don’t want to have to deal with the sort of complexities of running a group. Science and math help you analyze problems and see processes better. With my background. They’re very good at getting things done in their specific disciplines and that’s a critical part of business. You have to understand what your particularly strong traits or best attributes are.vault. However. you have to understand the critical elements for success. In the business world I don’t think people are as impressed with how smart you are and what you’ve learned as they are with what you can do and how you do it. I also took business courses in the business school and a few in the sciences. you have to have a plan of how you’re going to get there. You have to have goals in mind. and you do your reading and show what you learned at the end of the term. Visit the Vault Finance Career Channel at www. I watch him. As opposed to a person who drives decisions primarily from his or her own worldview. I could say the same thing about the chairman of my company. Make it clear to those you work with how you will deal with issues. You also have to be able to maintain a certain amount of flexibility. To be an effective executive you have to have a general and realistic plan as to how you’re going to get where you want to get. I counsel younger people to expose themselves to a lot of other things. It is very different from an academic setting where you have a teacher. Each of them was important in its own way. you need to always be willing to accept the fact that you may need to take a fresh look. I could go on and on. what your style is and then put yourself in the right spot for your particular style. I took most of my courses in the liberal arts program and in the end was an English and history major. I tend to be more collegial. English. Foreign languages and music expose you to other cultures. He has more experience than I do. it wouldn’t work. I’m more of an integrative person. a curriculum. what you learn in those fields are going to be very helpful to you later on. Customized for: Will (wmz@ANDREW. At the end of the day if you see yourself in a leadership position. but I try to do it in the context of a lot of inputs. Chip Mason. Understanding the ability to work with imperfect information is one thing I have learned on the job. to be the boss you have to understand your business well. what they’re trying to accomplish and how you work with them. That being said. There are few set time frames and no set syllabus. but I’m very good at others. message boards. you have your course load. That’s where the liberal arts are very helpful. That’s what I call managing “the seams between disciplines. Results matter. Whether you’re taking art. If I tried to be Jack Welch. Circumstances change. What sort of personality traits or attributes do you think make for a good effective executive? The most important thing is to understand who you are. history or literature. try to learn from him and then apply it to my own style of managing.CMU. because you’ve done some things vicariously. the Vault Finance Job Board and more. People respect clarity. What are some things you feel you have learned on the job and not in the classroom? It’s about understanding people. understanding what motivates them. But I respect him as an executive. CAREER LIBRARY 77 . I continued to work hard. When I went to college. psychology. I like consensus. I manage differently. I think they have helped me understand issues from a lot of different perspectives in a way that I would not have had I focused on any one discipline. Having to work within a world of increasing complexity and accelerating speed of change has been a great challenge. for example. seeing things from other perspectives. Inc.” It’s really the arts as opposed to the science of managing. a lot of what you have to do is motivate people or work with other people. and you have to understand how each of the specific elements should work together. Sometimes they are more valuable than the executive or boss. learn from him and then try to apply what I’ve learned in my own way. He is a great manager and leader.com/finance for insider firm profiles. I took a lot of different courses. what their perspective is. I went to law school and business school after college where I learned more specific skills so I am lucky that I got a broad education first and then specialized later on. It’s really important to understand what motivates you.View from the Top: Advice from Finance Professionals Legg Mason. I’m a different person. a lot of other people. I am happy that I took so many courses in so many disciplines at that point. Then I make a decision at the end of the day. Have certain principles and stand by them.

We’re much more global. figure out what went wrong and build on those weaknesses. is the race to short-termism. understand the world. I think public companies are under quarterly earnings pressure and analysts are saying. or complex adaptive systems through studying biology. What is the most rewarding aspect of your career? The most rewarding has been the successes I’ve achieved as a team and the fact that we’ve been able to work with wonderful people. Our world is overcome with short term-ism. their unique perspectives. there is math involved. energy. get rich quickly. The world is too complex—so many inputs. You will probably fail in some way at some point or points along the way. working together.CMU. Finally.View from the Top: Advice from Finance Professionals Legg Mason. “we’ve had three bad quarters. bringing those to the leader who is someone who can integrate those things well and get the pieces to work well together. You cannot fake it in this business and for my love of literature. I’m telling you that they can be made to squeal by whomever put them together. What advice would you give a young person considering a career in finance? One is to have as broad a perspective as you can. You have to be able to block and tackle. as opposed to just being facts. be successful quickly.EDU) Also. That’s one of the things I’d recommend for anybody—work with good people. So. teams of people. but real success is being able to develop a team of people that is high quality intellect. you have to work from the bottom up. and there’s no doubt that the base of it is quantitative but the fact of the matter is that while the basics are critical. you’re working with people from other disciplines and suddenly those numbers almost start speaking to you. there are going to be periods when you wonder whether you are on the right track. things are moving much more quickly. I think that everybody is trying to compress things too much. whether they’re clients or co-workers. so many seemingly contradictory elements for any one person to have all of the answers. manage per quarter. The biggest concern I have in the world today. you need to have a certain amount of humility. and being able to achieve success with them has been exceptionally rewarding. The quality of people that I’ve spent time with. You have to understand there are going to be set backs. You will come to understand that all things have an impact on finance. Don’t believe it when someone tells you that the numbers don’t lie. you think of it as a quantitative field. integrity and a group that really executes our mission exceptionally well. Inc. telling a story. A career is a marathon not a sprint and so is building a business. Those all lead to short cuts. basic finance. force yourself to meet lots of people. What has surprised you the most about working in the finance industry? Its multidimensionality. they’re all important. Financial success seems to follow that kind of success. you have to go about it thoughtfully and realize that it is not always a straight line to the top. The other is to gain specific technical knowledge. refamiliarize yourself with who you are and what you have set out to accomplish. You may understand people better from reading Tolstoy. what would you most like to change? I would expand time horizons a little bit. Most progress is made through groups of people. expose yourself to smart people.com Inc. once you understand the basics. 78 CAREER LIBRARY © 2008 Vault. But we still need common sense. when are you going to dump that business. But you have to take those opportunities to go back. what I would most like to change. An effective executive is more like an orchestra conductor than somebody who’s showing up with the Ten Commandments. bringing their unique contributions. . read broadly. you have to understand basic accounting. Of course there are measures of financial success. there’s a proliferation of products and of complexity in the market. If you are looking to build something that’s sustainable long term. people who think differently than you do or who have had different experiences than you have had. good people.” People as they build careers tend to be very impatient. you have to have a strong grounding in the fundamentals. but you absolutely need to know how the numbers work. Whether it is early career success or short term financial results. They’re looking to get out of school and go run the business. When you think of finance. The world is opening up. Customized for: Will (wmz@ANDREW. If you had a choice. So at some point during your career whether you do it through formal education or on the job with a great mentor. basic economics.

Have you ever been mentored. I did and that turned out to be the critical turning point for me. but would not reach the goals I was setting for myself. sometimes it gives a mental break. You never know who’s going to be the one who’s going to help you. A thoughtful letter will go a long way. I spend time with each of them individually. my frustrations about not finding the right job. By that I mean things that broaden you. When I was thinking of moving over to the business side. People talk to me and take away what they think I’m good at. force you to think of somebody else other than yourself.e. I see me mentoring others in the same way. This takes the edge off. (These are called informal interviews—i. message boards. The second is to have an idea of what you want to ask. I’m sure I also give them plenty to leave behind. I travel with my wife and my kids a little bit. not having liked what I was told. people who I’ve sought out in my career. something other than your business. Most executives recognize that they haven’t gotten to where they have gotten alone. but my kids and my wife appreciate the fact that I really do try. I’ve met folks who proudly say that they haven’t taken a vacation in 20 years and I don’t think that’s healthy. I constantly seek out folks who I think are successful or people who I admire but I haven’t had a formal mentor beyond my parents. have four kids and I think that whether it’s your family or your other interests.EDU) Visit the Vault Finance Career Channel at www.com/finance for insider firm profiles. the Vault Finance Job Board and more. I decided at the end of two months that I should really go back to business school. How can someone find a mentor within their company/industry? I think people are very flattered to be asked so don’t be shy is my first word of advice. it’s provided a good financial basis for my family. I met with a guy in New York who thought highly of my parents.CMU.View from the Top: Advice from Finance Professionals Legg Mason. looking for any advice he might want to share. it is not a formal interview and neither side has anything to really lose). and kept searching around on Wall Street. My job has certainly had an impact on my family. chances are they will give you more time and thought than they say they will. There have been times when I couldn’t make it to events or I have been away from home a lot. My wife is extremely organized and disciplined so she tends to keep things in line. It isn’t always easy. You tend to get wrapped up in your job if you enjoy it. you ask the person to just talk to you about careers in the industry. Be thoughtful about it. You talk to a number of different people and somebody says something and all of a sudden a light bulb goes on in your head or hers and it’s a matter of perfect timing. Finally—and this is important—be sure to thank people for their time. What impact has your career had on your personal and family life? Do you have any special techniques. He encouraged me to go to business school. be respectful of the mentor’s time. He was in investment banking and he was the person who turned me directionally toward what I would be good at. I first ignored him for a couple of months. I consider them more important than my job but they recognize that my job is important too. He felt that I didn’t have strong enough basic skills in finance and business to excel in the particular area of Wall Street that I wanted to pursue. CAREER LIBRARY 79 . I talked to a lot of different people and after not really finding anything that was right for me. it’s important that you have outlets. and they’re very willing to sit back and talk to someone who’s interesting in learning from them. which forces me to be disciplined about time. Inc. I work very hard in challenging environments.vault. so I have had to force myself to carve out time for other things that are important. methods and philosophies that help you maintain a work/life balance and be a successful professional? I’ve been lucky in terms of my career. We have a shore house where I spend decent chunks of time during the year and I have tried to keep weekends as sacrosanct as I could over the course of the last 35 years or so to be with my family. I’m married. I just went in to talk generally about what I might want to do. Sometimes it’s very random. or mentored others? I’ve had lots of role models and a lot of people whom I have taken advice from. He said that I’d get a job. It’s important that they see me doing everything I can to balance things and that if push came to shove they would come first. Customized for: Will (wmz@ANDREW. keeping his advice in mind.

Our industry is limited by the fact that we continue to attract bright people who are more focused on the business of finance than the profession. The United States will be the most important market for some time longer. but on a relative basis we are growing less important. They go to nice places and make a good living out there. what would your dream career be now? I considered teaching when I was in school.com Inc. I love to play golf and I love to travel. There will be a continuing proliferation of products and more complexity but at the end of the day. My dad got very ill so I had to stop and go home and get into the family business.EDU) 80 CAREER LIBRARY © 2008 Vault. Customized for: Will (wmz@ANDREW.View from the Top: Advice from Finance Professionals Legg Mason. In terms of a dream career. Any predictions about the future of the industry? It’s going to continue to be more global than it’s been. well-balanced people with creative minds. so those are out! Golf on the PGA tour would be nice. What other careers and life choices did you consider before deciding on a career in finance? If you were not in the field. are looking at it long term and are looking at building our industry by creating more value for our clients than we extract for ourselves. Being Tiger Woods’ best friend would cover a lot of bases. Our industry will be more diverse than it’s ever been as the talent pool for employees expands. it really comes down to the fact that we are solely in need of people with good skills. thoughtful. common sense and judgment to execute. I was in a relatively rigorous academic program in college. I was a dual major. I did well in each one and I liked each one.CMU. Inc. There continues to be a need for smart. . but life took care of that for me. I was asked whether I wanted to go into postgraduate studies in each and I thought about it. there are more products and there’s more of everything. I’d like to play centerfield for the Yankees or defense in the NHL but I don’t have the skills and am now too old. We need to attract folks who want to make this a professional career. there’s more data. even though there’s more noise.

I think that everybody is trying to compress things too much. Inc. instant gratification or shortterm financial results. President & CEO of Legg Mason Investment Counsel.EDU) Visit the Vault Finance Career Channel at www. whether it is early career success.” — Harry O’Mealia. Inc. “Our world is overcome with short termism. Legg Mason. message boards. Customized for: Will (wmz@ANDREW. CAREER LIBRARY 81 .View from the Top: Advice from Finance Professionals Legg Mason.CMU. the Vault Finance Job Board and more.com/finance for insider firm profiles.vault.

O’Sullivan joined the firm in 1996 as a senior accountant initially serving in the firm’s audit department and subsequently the tax department. 82 CAREER LIBRARY © 2008 Vault. At Margolin. Winer & Evens LLP. nursing homeowners and operators. O’Sullivan received his BS in accountancy from Villanova University and an MS in taxation from Hofstra University. Also. Mr. where he is heavily involved in tax planning and deal structuring.CMU.EDU) The most rewarding aspect of my career is that the tax law and its application are challenging and each day is different from the last. property managers. What personality traits or attributes do you think make for a good. O’Sullivan is a member of the American Institute of Certified Public Accountants and the Long Island Real Estate Group. . What is the most rewarding aspect of your career? What would you most like to change? Customized for: Will (wmz@ANDREW. paid attention to detail but tried not to get stuck in the small stuff. He was also named one of Real Estate Weekly’s “Rising Stars. and other diverse businesses. You never know what to expect when you sit at your desk each day. What are some things that you learned on the job and not in the classroom? On the job. I learned real life tax issues and problems and how to deal with them. cost segregation studies. Additionally. Mr.” Mr. Q&A with Scott O’Sullivan What are some steps that you took to get to the position that you are in now? I worked hard. In 2005. It is a lot different getting a wrong answer on an exam than giving a wrong answer to a client.Margolin. O’Sullivan serves in the real estate practice group. he has successfully completed various real estate finance and investment courses at New York University’s School of Continuing & Professional Studies’ Real Estate Institute. Winer & Evens LLP Scott O’Sullivan—Tax Partner Tax Partner Scott O’Sullivan has over 15 years of experience. and other transactions on behalf of prominent real estate developers and investors. Mr. effective executive? I believe you have to treat each and every employee with respect and to lead by example.com Inc. his achievements were recognized by Long Island Business News which identified him as one of the “Top Five to Watch in Commercial Real Estate”. I constantly applied analytical skills and maintained a healthy work/life balance. continued to learn through education and reading. including 1031 exchanges.

They have given me great advice and have also focused on areas that needed change. CAREER LIBRARY 83 . I have been blessed with formal as well as informal mentors that have taken an interest in my career.vault. you have many clients with different personalities.EDU) Visit the Vault Finance Career Channel at www. Long Island is experiencing an exodus of younger professionals to different areas (i. North Carolina) due to the high costs of living on Long Island. we have a mentoring program whereby employees can review several biographies and can speak to potential mentors before a mentor is chosen. my dream job would be the general manager of the Boston Red Sox.com/finance for insider firm profiles. Any predictions about the future of the industry? The industry is going through an interesting time. message boards. Each day brings its own challenges and stresses but it is rewarding. I have never felt bored or unchallenged in my profession. The demand for quality accountants is increasing but the supply is decreasing. If I need to leave work early for any reason. methods and philosophies that help you maintain a work/life balance and be a successful professional? In an age of instant communication. Winer & Evens LLP What impact has your career had on your personal and family life? Do you have any special techniques. Have you ever been mentored. it is a challenge to maintain a healthy work/life balance. It is exciting and ever evolving as the tax law changes both at a federal and state level.CMU. I don’t ever want to regret not spending more time with my wife and kids. what would your dream career be now? My father is a CPA specializing in taxes and I pretty much knew at an early age that I wanted to do the same thing. I have the ability to remotely access my computer from home to catch up. It has been very difficult to find and retain quality candidates.e. However.. However. etc. or mentored others? How can someone find a mentor within their company/industry? Mentoring is very important. Customized for: Will (wmz@ANDREW.View from the Top: Advice from Finance Professionals Margolin. What other careers and life choices did you consider before deciding on a career in finance? If you were not in the field. the Vault Finance Job Board and more. At our firm. I have three young sons and I keep hearing from others that I must enjoy the moment as the toddler years go by quickly. needs and issues. What advice would you give a young person considering a career in finance? I would definitely recommend a career in public accounting as a tax accountant. it is easier said than done at times. What has surprised you the most about working in the finance industry? In public accounting.

since 1986. analysis and analytical skills are built on the job and not so much in the classroom. tax and business consulting services to mid-sized businesses. Ill. McGladrey & Pullen and RSM McGladrey work together to serve clients’ business needs. Much of what you do on a day-to-day basis is interaction with people. an audit firm. with concentrations in the manufacturing. Mr. LLP David R. Scudder—Managing Partner Managing Partner David Scudder has served with McGladrey & Pullen. Scudder is responsible for directing the management and strategy of the assurance practice and overseeing the partnership entity. So the basis that you had in college is focused on building that foundation that you take forward. McGladrey & Pullen. Customized for: Will (wmz@ANDREW.com Inc. Then I advanced into leadership roles at the local office and in geographic regions. He is a member of the American Institute of Certified Public Accountants (AICPA) and the Illinois CPA Society. It’s a big benefit to work with people who are motivated and career-focused exclusively. people interaction. Scudder started in an audit position in the firm’s Schaumburg. a partner-owned CPA firm. it’s working with professionals. Scudder previously served in an assurance leader role. operates in an alternative practice structure with RSM McGladrey. and reviewing multiple systems and other people’s accounting. office and has served clients in a variety of industries. a leading professional services firm providing audit. .McGladrey & Pullen. Q&A with David Scudder What are some steps that you took to get to the position you are in now? I had many steps along the way. distribution and service industries. finally taking a board of director role and ultimately the managing partner position. Scudder received his BS in business from Illinois’ Monmouth College and an MBA in finance from DePaul University. having been appointed audit and assurance services practice leader of McGladrey & Pullen’s Great Lakes practice in 1998. Mr. As far as the traditional hierarchy goes. Currently serving as a managing partner. but my progress continues in terms of administrative responsibilities. comprised of roughly 700 partners.EDU) What are some things that you feel you have learned on the job and not necessarily in the classroom? In the accounting and financial area. 84 CAREER LIBRARY © 2008 Vault. Though separate and independent legal entities. The nuances of different companies. In 2005. As managing partner. I started out as an audit staff member and moved up through traditional ranks to manager and then partner with client responsibilities. Mr. much of what you learn in the classroom is a foundation and it isn’t—as much as I hate to say this— used on a day-to-day basis.. Mr. I have reached the top. What is the most rewarding aspect of your career? From my standpoint. Mr. Scudder was elected to the McGladrey & Pullen board of directors. LLP.CMU. Mr. Scudder is a certified public accountant and holds a public accounting license in Illinois.

You’ve got to be able to get the most out of people who have different priorities than you do. You learn very quickly that those same kinds of skills that you need in the rest of the business world are just as important in the finance area. you think of communicating in numbers.com/finance for insider firm profiles. Many folks go into accounting because they’re not very comfortable in what they perceive to be more of a sales or an externally-focused environment—and that’s not the case. what would you most like to change? We’re a highly regulated business. effective executive? If you’re going to lead a big organization. CAREER LIBRARY 85 . LLP If you had a choice. But there’s a give and take that you have to have and priorities are different at certain points in time. and the way I personally do it is just observe different people and try and see what makes them successful and then try and replicate those skills. So you need a long-term view and you have to be highly interactive and have a lot of communication. I’ve had many mentors along the way. and you have to be out there and know the sales side of the business just as well. I found that when you’re not a burden on people. Personally. If you’re at work and distracted by things related to your personal life. I think it’s perceived that when you think finance and accounting. What has most surprised you about working in the accounting industry? The biggest surprise is that it’s traditionally viewed as an independent and internally-focused job. I have a very supportive family and that’s been very helpful. What advice would you give a young person considering a career in public accounting? What you have to learn very quickly is that interactive and communication skills—both verbal and written—are absolutely key. Otherwise things can get in the way. you’re going to have to have the skills to lead a diverse group of people who have different motivations. You might run into limitations. Do you have any special techniques. lead large or multiple groups of people. But it’s hard to find that person who’s willing to take responsibility for all aspects of your career. If you’re going to get ahead. that’s not going to be beneficial. but they’re hard to locate. what you really have to do is give your full attention to whatever it is you’re working on at the time. It’s difficult to find one mentor for every aspect of your career. You need to be able to communicate with people. and generally not very well understood.CMU. What impact has your career had on your personal and family life? It’s always a balance. ongoing relationship. you’re going to be able to succeed. Visit the Vault Finance Career Channel at www. you absolutely have to have good communication skills. What personality traits or attributes do you think make for a good. priorities and skills.vault. from the standpoint that it hasn’t been a conflict.EDU) Have you ever been mentored. Some folks are out there. and there’s always a lack of understanding of what we do. There’s a lot more to it than that. I think I’ve been pretty lucky along the way. It’s difficult to find that person as you move through your career. Some people have one mentor and have a great. As long as you’re not exclusively focused too much on one or the other.View from the Top: Advice from Finance Professionals McGladrey & Pullen. or mentored others? Absolutely. the Vault Finance Job Board and more. I think the auditing profession specifically is not understood by a vast amount of the business community. message boards. Customized for: Will (wmz@ANDREW. methods or a philosophy that helps you maintain this balance and be a successful professional? From a philosophy standpoint. they will happily mentor you and happily share insight. I’ve tried to observe and interact with as many people as possible and gather what I can from their successes. It’s a difficult balance. And vice versa—when you are away from work you need to concentrate and give your full attention to those parts of your life.

I never felt limited. Certainly. You’re going to find people that are very successful in certain aspects and have traits that would help you in certain situations. finance is a component of business. that could have an impact on us.CMU. Let that mentoring process happen piece by piece. I just don’t think that is going to change significantly.EDU) 86 CAREER LIBRARY © 2008 Vault. But maybe a significant portion of what they do is not applicable. or they have some characteristics or traits that you don’t want to emulate. even though many of the perceptions I had at the beginning about accounting and finance—and what skills were necessary—ended up being wrong or incomplete. . Customized for: Will (wmz@ANDREW. What other career and life choices did you consider before deciding on a career in public accounting? I didn’t actively seek many other career choices. information technology has a big impact on the way we work. I always felt like I could still conquer the new things that were thrown my way. like running a business where I can apply all the skills I have learned. and business is a very broad career choice and can take many directions. Depending on the growth and where information technology advances take us—and depending on where government regulation moves us and what skills are needed—there’s lots of concern that ultimately information technology and systems will make the accounting and the auditing side of things go away. The biggest change I think that we will see in the short-term is a global economy and global markets and internationalization. What I really think I did was keep my eyes open as I went through school. Any predictions about the future of the industry? There are a lot of concerns. I really didn’t consider a lot of other choices.View from the Top: Advice from Finance Professionals McGladrey & Pullen. There’s always going to be a need to interpret data. We still have a lot of disparity between the way things are done and the amount of transparency that exists internationally. what would your dream career be now? A leadership role. and a lot of that was based on internal assessments of my skills when I was making those choices through school. What you get with that is more transparency. If systems and data can be manipulated and accumulated so that you don’t potentially need the auditor to come in and verify or analyze.com Inc. But I still feel that technology may just lessen the need to find data. Don’t be so selective that you don’t learn from others. LLP How can someone find a mentor in their company/industry? You don’t necessarily need to force it. To me. If you were not in the field. So don’t think that you can’t learn from that person and don’t think that you can’t be mentored by that person just because they’re not all things.

LLP “We’re a highly regulated business.CMU. LLP Customized for: Will (wmz@ANDREW.com/finance for insider firm profiles.View from the Top: Advice from Finance Professionals McGladrey & Pullen.EDU) Visit the Vault Finance Career Channel at www. Managing Partner. and generally not very well understood.vault. message boards. CAREER LIBRARY 87 . McGladrey & Pullen.” — David Scudder. the Vault Finance Job Board and more.

CMU. in my case it was an MBA and a law degree. Mr. I also had a pretty good work ethic. What are some things that you learned on the job and not in the classroom? The first thing I learned is that business isn’t as linear as what you learn in class. or that the problem you have to analyze is not as straight forward as you learned in class. . 88 CAREER LIBRARY © 2008 Vault. So for me. on challenging and difficult projects. but you never know from day to day what’s going to happen in a market environment.com Inc. It’s never a dull moment here. I think secondly it’s the academic preparation. you sometimes deal with people making irrational decisions. figuring out what I was good at. Inc. I would change the lows. I raise capital for extremely accomplished people. Bronner joined Merrill Lynch from Citicorp Securities’ global communications group. The next step was matching my skills and interests with the appropriate job. Prior to his investment banking career. So for me it was appreciating what I learned in the classroom and adjusting it to the facts on the ground. In a perfect world. which requires performing at a high level with folks who are very stern graders on a daily basis. What is the most rewarding aspect of your career? Customized for: Will (wmz@ANDREW. When you’re dealing with human beings. Q&A with Erick Bronner What are some steps that you took to get to the position that you are in now? It began with a personal inventory. Erick was an associate in Merrill Lynch’s global communications group. What would you most like to change? Our business in banking is very dynamic.. First it’s working with very accomplished people both as colleagues and clients. obviously I would prefer that it always be up instead of down. Bronner received his BS in business from Lehigh University. as much as I enjoy the dynamic nature of it. in their enterprise group where he was a certified public accountant. It’s a market environment so there are market highs and lows. It turned out that I was pretty good at accounting.Merrill Lynch & Co. So it’s getting the proper education. it’s the camaraderie of working in a group environment with colleagues who you like and respect. an MBA from Emory University and a JD and MST from American University.EDU) For me it is a couple of things. Second. Mr. Erick Bronner—Managing Director Managing Director Erick Bronner serves in Merrill Lynch’s private equity fund group within the firm’s investment banking division. A lot of unexplained variables are what you have to deal with on the job. strategy and at working with people. In my job as an investment banker raising private equity funds. That makes this job very exciting to me. So that’s where judgment and ability to assess the situation comes in. Prior to joining this group in 2000. he worked at Arthur Andersen & Co.

message boards. a lot of challenges. So I find myself always trying to react to the events around me more so than I would have expected to coming into this business. When I came to this business. where do you need to improve. which is your recreation. which involves a lot of travel and long hours. you can go a long way down the road to having a successful career and getting over the bumps that are inevitable.vault. extremely long hours. This business involves a lot of pressure. you really have to enjoy what you’re doing. you succeed in the end because passion enables you to get over a lot of hurdles. What has surprised you the most about working in the finance industry? It’s a never a dull moment. I try my best to focus on my family. but if you are passionate about what you’re doing. in terms of your assessment of yourself. Second is honesty. your religion and volunteer work. What personality traits or attributes do you think make for a good. The market is very dynamic and people tend to over-invest in things. I would figure all that out first and then find a job that fits into those criteria. creates a lot of pressure to make the time I am at home as effective as possible and so for me what generally gets squeezed out is my non-work. not to make the same mistake twice and to make sure your successes outdo your failures and it’s a lot easier to do that when you put yourself in an environment to be successful. whether you are doing retail or institutional sales or some kind of complicated arbitrage or a sophisticated structuring job. as you get more senior it gets a great deal better. What impact has your career had on your personal and family life? The work/life-family balance is very challenging. I try to focus very specifically on my job. that you are good at and you’re working with people you like and respect. In a business like this you are going to make mistakes.CMU. a lot of sacrifice. Though I must say. you have to be someone who people view as being credible and honest when they ask for feedback or when they give suggestions or when you’re presenting work product to them. what time and emotional commitments they are willing to give it. what are you doing well. in two ways. It is tough to make it all work in a 24-hour day. The key in this business is to be very good at the job you select and the Visit the Vault Finance Career Channel at www. and what they actually enjoy doing.. If you’re in a business like this long term. Everything from the most qualitative to the most quantitative are in finance. My job. Often times I find a lot of folks thinking of careers. When I am at home. your family life and your nonwork. I say you have your work life. passion. Do you have any special techniques. you have to be confident in this business. Then I try to carve time out for the other sort of non-work. non-family life. You’ve got to be someone who’s willing to come in and work harder than others to succeed. Third. Finally. what it is you want to do and how much of your time you’re willing to devote to this before you pick the career. You really can’t replace hard work with anything else. confidence. honesty with your colleagues and clients. how are other people’s assessments of you matching your own personal perspective. What advice would you give a young person considering a career in finance? Customized for: Will (wmz@ANDREW. The way I break it up. non-family life. the Vault Finance Job Board and more. The good news about the finance industry is that there’s a wide swath of jobs. I try to create zones for each. first of all. CAREER LIBRARY 89 . Inc. there’s a lot of different jobs a person can do. they look for what they feel is the hottest area to go into and they pick the area before they figure out what their strengths are. effective executive? I think the first trait is hard work. So when I am in the office. methods and philosophies that help you maintain a work/life balance and be a successful professional? If you find a job that you enjoy. Also.EDU) The most important advice I would give them is figure out what your strengths are.View from the Top: Advice from Finance Professionals Merrill Lynch & Co. I assumed that there were certain principles that would enable you to predict certain outcomes with some level of certainty and that is definitely not the case. The challenge is to make as few as possible. non-family life. There are so many variables of life that impact our business that you could never predict day to day what’s going to happen.com/finance for insider firm profiles.

you are trying to emulate. How can someone find a mentor within their company/industry? There are several ways. So for me. If you were not in the field. I’ve tried to do the same for other junior professionals on an informal basis. structured programs may have been more helpful. I’m sure for other people. Hence. people are going to need financial solutions. now I care about what’s going on all over the world. or mentored others? I would say I have had lots of help in my career along the way. Inc. So as a professional.View from the Top: Advice from Finance Professionals Merrill Lynch & Co. I’ve tried to provide guidance and thoughts as well as help them avoid some of the pitfalls I fell into. it is clear that globalization is making finance that much more important.com Inc. with public markets springing up all over the world.CMU. Any predictions about the future of the industry? Customized for: Will (wmz@ANDREW. but for me I’ve had a lot of folks who’ve been helpful on an informal basis. The way of least resistance is always looking for a formal process. I would be a retired NBA point-guard. or reactively to my questions. I’m an optimist that this business will flourish over the coming decades. What other careers and life choices did you consider before deciding on a career in finance? In a perfect world. when I started in this business. I would probably work as either a professor or running somebody’s political campaign or something that’s very different from what I am doing now. I think if I wasn’t doing this. ask the human resources department. What I can say is that in a world that is getting flatter. in theory. something that your skill set is suited for. Those are the people who are best positioned to assess your skill set and how you’re doing and those are the people who. I enjoy this job. an alumnus of your university or people in organizations you belong to who can provide guidance outside of the business. I find most corporate organizations today have formal processes to provide mentorship.EDU) The only thing I can tell you is that any predictions that I give you are probably going to be wrong. I was a public accountant for a couple of years and then went to law school before I entered the investment banking world. what would your dream career be now? I struggle with that. such as buildings and facilities. Have you ever been mentored. Such that. I find for my career. Everywhere you go. . Most of it has been informal but all of it effective. something very unstructured but yet active and dynamic. Any regrets? I find investment banking to be for me the closest thing to a quasi-professional career in sports in the sense that it’s a highly competitive business. I couldn’t have found a better job category for what I like to do.S. and you’re in a position where you are always proving your value on a daily basis. I’m not sure what else I am qualified to do.. I think the field of finance is growing as the world is becoming flatter and as the need for financial intermediation becomes a global imperative. But that not being an option. Third I would find colleagues who share something in common with you: for instance. that the informal mentoring has been more helpful than the structured program that from time to time I’ve been a part of because it enabled me to identify the person most specifically positioned to help me answer the questions I needed answered or provide the kind of advice I needed. in the sense that people along the way have taken the time to help me either proactively with suggestions. chances of you being good at it are a lot higher if it’s something that you enjoy. and something where the hours and other demands they are requiring fit what you want to give it. I probably cared about what was going on in the U. 90 CAREER LIBRARY © 2008 Vault. I would say.. whether building new businesses or creating new infrastructure. The second way is to look to the senior people on the project that you’re working on. with extremely accomplished people and there’s never a dull moment.

EDU) Visit the Vault Finance Career Channel at www.CMU. And passionate. “You have to be confident in this business.. message boards. CAREER LIBRARY 91 . Customized for: Will (wmz@ANDREW. a lot of sacrifice. the Vault Finance Job Board and more.” — Erick Bronner. a lot of challenges. extremely long hours. Inc.com/finance for insider firm profiles. Managing Director. but if you are passionate about what you’re doing. Merrill Lynch & Co.. Inc.View from the Top: Advice from Finance Professionals Merrill Lynch & Co. you succeed in the end because passion enables you to get over a lot of hurdles.vault. This business involves a lot of pressure.

mountain biking and many other outdoor sports. Five years after joining Moss Adams. an order of aging and elderly Catholic nuns.Moss Adams LLP Christopher G. In 2004. Wash. Q&A with Christopher Schmidt What are some steps you took to get into the position you are in now? I think the biggest step that I took to get to the position I’m in now was clearly choosing the accounting profession. The second step was acknowledging and identifying how important people were in this business. People who communicate clearly and in a simple way tend to be more effective than others. with bankers. It’s such a dynamic business. and is currently on the board of the Moss Adams Foundation. I take a lot of satisfaction out of that. Then your interpersonal skills are so important to how you move up inside the organization. he moved to the firm’s administrative offices in Seattle. which provides support for environmental causes and is involved with Sisters of the Holy Faith. he was admitted to the partnership in 1991 and in 1997 became the managing partner of the Orange County practice office. . People have to understand clearly what you want them to do and in what direction you want to take them on. You learn technical skill-building in the classroom but you truly realize what a people business this is only when you get out into the business world.EDU) What is the most rewarding aspect of your career? I think the most rewarding aspect of my career is watching the people around me that I’ve worked with in all my years at the firm grow and develop and become successful. with vendors. I prefer the team and my people that are working with me to get the glory.CMU. you could do well in this industry. Mr. when really you’re interacting with the client. He is a past board member of the Surf Industry Manufacturing Association (SIMA). personnel task force. Schmidt—President & Chief Operating Officer President and Chief Operating Officer Christopher Schmidt joined Moss Adams LLP in 1986. Very early on in my career I realized that if you took really good care of people that work with you and around you and worked as a team.com Inc. Schmidt has three teenage boys and enjoys snowboarding. Mr. Customized for: Will (wmz@ANDREW. He is an At Large member of the AICPA Council. He has served on the firm's business assurance committee. The perception from the outside is you’re sitting at a desk and you’re crunching numbers. Schmidt received his BA from California State University Fullerton. and assumed the role of president and chief operations officer. He is committed to the accounting industry and a number of charitable organizations. I don’t particularly like being in the spotlight. with attorneys. What are some things you feel you have learned on the job and not in the classroom? The importance of written and verbal communication. 92 CAREER LIBRARY © 2008 Vault.

Sometimes perception and reality are two different things. personal tax returns and when Visit the Vault Finance Career Channel at www. The mentor has to be able to adapt their style to the individuals they feel need it. whether it’s dealing with the tax client or an assurance or consultancy project or in a partner meeting or a staff meeting with your peers.CMU. It’s much more dynamic working in a public accounting firm than what the classroom or even the public would think. effective executive? I think if you’re going to be an effective executive you have to have a high energy level and it doesn’t have to be an extroverted energy. message boards.com/finance for insider firm profiles. learning how to talk differently to different groups of people. What has surprised you the most about working in the accounting industry? The importance that interpersonal people skills have in all that we do. it’s all the aspects of that person and how they’re developing. Part of choosing a career in public accounting would be to try to get a look inside an accounting firm. you’re passionate about. communications skills are key. but they may not be extroverted people that would aggressively pursue a mentoring relationship. When people think about CPAs they think about tax returns. If you have some talented people in your organization. Customized for: Will (wmz@ANDREW. or mentored others? I have been actively mentored throughout my career. You have to be patient as an executive because it takes time for the entire organization to wrap their minds and operations around the strategic direction you’re going. The clients and the business that I started with 22 years ago at the firm have changed.vault. I have many mentoring relationships with the people around me. the Vault Finance Job Board and more. you have to. Network with your friends and students and classmates. So I don’t have to worry about me changing things. What personality traits or attributes do you think make for a good. A part of it has to do with my taking an interest in watching someone develop. CAREER LIBRARY 93 . I’ve been very fortunate to have been mentored by some very outstanding people throughout my public accounting career.EDU) What advice would you give a young person considering a career in accounting? When you look at all the different choices you have as a young student. but you have to be able to sustain effort. which makes it rewarding. So patience is very important. you have to step out and look for someone who you think may be a good mentor for you and you as the mentee have to make an assessment. How can someone find a mentor in their company/industry? I believe like-minded people tend to gravitate to each other. as a mentor. keep your eye out for them and look for that touch point where you’re able to help them develop. get involved in some of the campus clubs so you can see what it’s really like inside a firm. you want to make sure that what you choose. Have you ever been mentored. It’s a two-way street. It’s not just business. My job has been changing from the day I first stepped foot in this firm and that has made it interesting and always very challenging. It consistently and continuously changes each day. I’m not a strong fan of formal mentoring programs where you have to be mentored by an individual. And yes. challenging and rewarding career and it’s been in a constant state of change. and communicating with clarity that you want the organization to communicate is very important.View from the Top: Advice from Finance Professionals Moss Adams LLP What would you most like to change about your career? I’ve been blessed with a very dynamic. I don’t think it’s natural. I will go out of my way to impart anything I possibly can from a personal or professional point of view.

Rely on that team. long before “work/life balance” became a buzzword in the business. And allow them to not bother your BlackBerry sometimes? I don’t have a problem with BlackBerries. and give that team the opportunity to perform and give them reinforcements when they have small failures because that truly is a learning process. When I come into the office. Customized for: Will (wmz@ANDREW. it used to be call into the office and get voicemail or it used to be paper messages and then voicemails that you would always clear. Once you’re inside you realize how many different avenues you have to have a successful career in this business. I could stay and go into public accounting. It’s changed from the day that I started back in the summer of 1981. I think one significant change that’s going to take place. Do you have any special techniques or philosophies that help you maintain the work/life balance and be a successful professional? I think time management is an overused buzzword. Also. auditing and tax projects for very complex clients.” If you can move yourself away from the noise and into the important things. We’ve come a long way. I think when you move into a position where you have a lot of responsibility. What other careers and life choices did you consider before decided on accounting? I always wanted to be a business major. You can let the day manage you or you can manage the day and that doesn’t mean that I’m a linear person and I have to check the box. You learn to adapt to regulatory change and market change and a mix of people. I could go into private industry or government.com Inc. I’ve always enjoyed what I do. I make sure that my time is effective. efficient time. because sometimes. or I go out to an office and I’m with partners and staff.CMU. it drips down into your personal life in a positive way.EDU) What would be your dream career now? I would teach high school biology and coach a high school varsity football team. and that’s something that’s very important. I’ve always focused on that. . It’s the place. as an executive in a large firm. you have a fiduciary responsibility to your firm. I’m a strong believer in delegating down to your team and surrounding yourself with really good people who are very capable of doing stretch assignments. However. is taking 94 CAREER LIBRARY © 2008 Vault. Any predictions about the future of the industry? The future of the industry is going to constant change. I contemplated selling. organizational development consulting. You need to figure out ways and network as much as you can to see what it’s like inside a firm and make sure it’s something you truly are passionate about. Those are great tools for the wireless world we live and I believe that those really help you attain a work/life balance when used properly. My family knows that I’ve always liked my career. marketing and sales because I was naturally good at that. without knowing how far or where my career would go. you think about information technology consulting.View from the Top: Advice from Finance Professionals Moss Adams LLP someone in the profession thinks about the business. and I’ve always worked very hard to maintain a balance between my family and the things that I like to do personally and work. There are important things that happen in the firm and then there are things that happen around you and I call that “noise. you manage your schedule a lot better and when you manage your schedule a lot better. things happen that you can’t schedule for. it is something I think that’s very effective. I chose public accounting because. I thought it would be a great transferable skill. What impact has your career had on your personal and family life? When you like what you do. which allows them to grow as leaders. you’re able to strive towards that balanced life that everybody talks about so much and that’s really what I try to do.

vault. approximately 20 percent of our partners are women and I believe these numbers are just going to continue to increase. At Moss Adams.View from the Top: Advice from Finance Professionals Moss Adams LLP place and it continues to take place is the number of women and minorities that are entering the business world and our profession. Also. message boards.CMU. CAREER LIBRARY 95 . Asia. Customized for: Will (wmz@ANDREW. the Vault Finance Job Board and more. the other significant thing that we will face is the continued globalization of our business and dealing with Pacific Rim companies.com/finance for insider firm profiles.EDU) Visit the Vault Finance Career Channel at www. I think more women business owners are just going to start dominating the market over the next 10 to 20.

He and his two Regional Vice Presidents lead a national team of territory sales directors. ChFC—Vice President. Houle. and financial sales supervisory consultants to work with over 3800 exclusive agents and registered representatives to market financial service products. 7. What is the most rewarding aspect of your career? I really like seeing our organization grow. 24. leadership skills were learned more on the job than in the classroom. Houle received his bachelor’s of business administration from Western Michigan University in Kalamazoo. I enjoy seeing other people succeed and this comes from helping our customers achieve their financial planning dreams. Customized for: Will (wmz@ANDREW. Mr. He subsequently earned the Chartered Financial Consultant (ChFC) and Chartered Life Underwriter (CLU) designations from the American College.CMU. Thomas F. life sales specialists.EDU) What are some things that you learned on the job and not in the classroom? Most of everything. Q&A with Thomas Houle What are some steps you took to get in the position you are in now? I’ve progressed in the financial services field now for 28 years and one position led to another. . Houle was the vice president. 96 CAREER LIBRARY © 2008 Vault. Nationwide Financial Network Vice President Thomas Houle began his career with Nationwide in 1980 as a commercial underwriter.com Inc. Exclusive Agency.Nationwide Mutual Insurance Co. he oversaw a sales team of over 400 licensed sales representatives and qualified for the Nationwide Financial Sales Conference three consecutive years. marketing and agency development. Michigan. 26 and 66 FINRA registrations. He also holds the Chartered Property Casualty Underwriter (CPCU) designation and as well as the 6. My career path has been pretty traditional by industry standards. customer services. national sales manager for Nationwide Retirement Solutions. In March 2006. He subsequently held positions of increasing responsibility in human resources. He transitioned from the Property Casualty Companies to Nationwide Financial in 1997. In that role. How to effectively motivate and inspire people. CLU. Mr. the leader in 457 deferred compensation plans for public employees. he was asked to rebuild and lead Nationwide Financial Network’s Exclusive Agency Distribution Channel.

com/finance for insider firm profiles. If you had a choice. I really do appreciate what I’m doing. effective executive? I think you have to have honesty. I stay in physical shape. I think just trying hard to separate yourself personally and professionally and carve out quality time. What personality traits or attributes make for a good. What impact has your career had on your personal and family life? Professional success has allowed me to grow personally. I think the best advice would be to just ask. What has surprised you most about working in the finance industry? The greater need that people have for retirement planning. Visit the Vault Finance Career Channel at www. We are in a noble profession in that regard.” Definitely get a strong base of knowledge. just continue to stretch yourself. What other career and life choices did you consider before deciding on a career in finance? I just kind of evolved into it. Do you have any special philosophies or techniques that help you maintain your work/life balance and be a successful professional? It’s always a challenge. including product knowledge. what would your dream career be now? Customized for: Will (wmz@ANDREW. I wake up each day excited about new opportunities. Any prediction about the future of the industry? It’s very optimistic. Professionals enjoy passing on what they have learned over the years.View from the Top: Advice from Finance Professionals Nationwide Mutual Insurance Co. I was in the property and casualty insurance and moved over to financial services within Nationwide. So it became a natural move and a smooth transition. When you’re ripe you’re ready to rot. That’s really important for me. which has been a great experience.CMU.vault. what would you most like to change? I don’t think anything. all help achieve this. people aren’t going to work with you very long much less with full commitment. which products that our customers continue to need advice on and services continues to surprise me. the Vault Finance Job Board and more. So nothing but upside potential. If you don’t have that.EDU) Probably a park ranger! I love the outdoors and that would be the real office. I’m a big believer in continuing education. integrity. I have had several mentors and I mentor others all the time and if they would like the help. The demographics are in our favor. message boards. CAREER LIBRARY 97 . What advice would you give a young person considering a career in finance? I love the quote “when you’re green you’re growing. most importantly. people know they need to take on more responsibility. If you were not in this field. This includes travel to 49 states. so whether it’s a designation or an MBA. we are looking at strong growth. It’s a rare situation where people won’t take the time to help somebody else out. which provides more energy and keeps me focused. Have you ever been mentored or mentored others? Very much so.

. Pennsylvania Institute of Certified Public Accountants. He is a certified public accountant in the states of Pennsylvania.Parente Randolph.CMU. Ferro—Chief Operating Officer Chief Operating Officer Jeffrey L. being a team player and being dedicated goes a long way. Q&A with Jeffrey Ferro What are some steps that you took to get to the position you are in now? Well. continuing care retirement communities and home health/hospice agencies. LLC.com Inc. Pennsylvania Association of Non-Profit Homes for the Aging and New Jersey Association of Non-Profit Homes for the Aging. cross selling and performance and appraisal systems. His responsibilities include staffing and scheduling delivery of client services. Mr. Mr. I also think that my background and who I have associated myself with has gone a long way to help me in my career.EDU) 98 CAREER LIBRARY © 2008 Vault. auditing and tax practices. Ferro also serves as the principal in charge of the Philadelphia Region with Parente Randolph. compensation. Mr. When I did have a choice I think I did pretty well in that department. One of the biggest attributes of getting to the position I am in now is I really enjoy what I do. billing and collections. People help people and I have been on the receiving side of that equation big time. Mr. Ferro’s responsibilities have included audits of health care clients. Customized for: Will (wmz@ANDREW. Mr. You also need to strive towards possessing and gaining leadership skills and demonstrating leadership attributes. I believe it’s something you need to do. T hings that might not come naturally to some come easier to me because I really enjoy what I’m doing. In addition. Who you end up with as parents is a luck of the draw kind of thing and this is a category where I would consider myself pretty lucky. Ferro is a member of the American Institute of Certified Public Accountants. As chief operating officer. skilled nursing facilities. client acceptance and retention. Ferro received his BS in accounting from Pennsylvania State University and has supplemented his education with a variety of continuing education courses. I think hard work is a key factor. I would like to think I did it on my own but that would be extremely far from the truth. personal care facilities. My wife has been unbelievably supportive and has been a key factor in my career and success. I would start with my parents and upbringing. He has over 20 years experience in public accounting and has concentrated his efforts in senior living services. LLC Jeffrey L. auditing and various issues related to the senior living services industry. He also serves on the firm's executive committee. American Association of Homes and Services for the Aging. Ferro overseas Parente Randolph’s accounting. Ferro has spoken before many professional and educational groups on the subjects of accounting. business plans and budgeting. I also have been able to generate friendships with outstanding individuals who helped me along the way. New Jersey and New York. work ethic.

try not to be rigid. I think some of this comes naturally and some you can learn. It may take hard work. Customized for: Will (wmz@ANDREW. its people recognizing that you’re doing a good job and people actually willing to follow your lead and recognizing that you do have leadership attributes and you do have leadership qualities. something you enjoy and that doesn’t necessarily mean being easy. What would I like to change.View from the Top: Advice from Finance Professionals Parente Randolph. you’re just compounding things by going into it as a profession. coming into early adulthood. You need to be able to put yourself in their shoes and although you may not make the same decisions that they would you need to at least understand where they’re coming from and their point of view. “you may be correct.CMU. and the way you do things may be accurate and they may be right but that doesn’t necessarily mean that the way other people do things are wrong”. being able to deal with people on your own and being away from a home or family environment. You need to do it and you need to do well in it. You also need to be able to walk the talk. I believe these types of leadership skills are important. in what I would define as relatively short periods of time. It’s a pat on the back. I define luck as being prepared at the opportune time. most of what I’ve learned was on the job. but it’s really just a foundation for what’s about to come. It would be difficult for me to say that there’s a direct correlation of things that I learned in a college classroom setting that I apply to my job today. and you’re part of the group. I believe that the college experience is much more than just the classroom. and it’s not always salary increases. CAREER LIBRARY 99 . I think that BlackBerries. If you’re pursuing a career or you have a degree in something that you really don’t like or you are really struggling to stay with.com/finance for insider firm profiles. the Vault Finance Job Board and more. Also. the things outside of the classroom that helped most were. but at the end of the day. but the bottom line is they always need to believe what you’re doing is fair and that you’re not playing favorites and that you’re treating everybody the same. You need to be fair and people have to look at you as if they can trust you and know that you’ll do the right thing. They’re willing to trust what you’re doing and put their career in your hands as well. seven days a week. is the 24/7 work week perception. and the most rewarding aspects for me. That would be some of the strongest advice I’d give. What are some things that you’ve learned on the job and not in the classroom? I’d say that in order to do my job. message boards. I’m not trying to discount that the classroom is not important. I think dedication is an attribute that all successful people have. I think that a lot of people believe if you’re going to be extremely successful you need to work or be on call 24 hours a day. and don’t think of yourself. you have to feel some self-achievement. you have to be rewarded internally to be able to do a good job. So you need to be open to suggestions. you’ll move ahead as well. aggressive professional who’s going to achieve a lot in his career. you need to be dedicated. Now that doesn’t mean that the classroom is not important. LLC What personality traits or attributes do you think make for a good. For example. I also have to go back to: you need to enjoy what you do. Hard work is part of being prepared. Most people don’t just step into this and it’s not luck or being lucky. effective executive? You need to be a good listener. You can’t dictate and preach one set of ideals and one set of rules and then have a different set for yourself. What advice would you give a young person considering a career in finance? There is no substitute for hard work. They may not always agree with what you’re doing and they may not always like what you’re doing. growing up.vault. Try to move the entire group ahead. A certain amount of empathy is also necessary. PDAs. It’s not always just a promotion. because if the group moves ahead. were working hard and having other people take notice and being rewarded for it and getting that pat on the back. voicemail and laptops Visit the Vault Finance Career Channel at www. I would actually say I learned more in college outside the classroom.EDU) What is the most rewarding aspect of your career? What would you most like to change? Probably the most rewarding aspect of my career has been the ability for me to move up from position to position. I’ve always been considered a young. and try to be a team player. I think some of the best advice that I received as a young professional was. It’s just too hard the next morning to get up and go do something you don’t like. I think you also need to be a team player and you need to be open to other people’s suggestions. It’s the foundation. You really need to find something that you like.

View from the Top: Advice from Finance Professionals Parente Randolph. what would your dream career be now? There really were no serious contenders to accounting. and receive and give feedback regarding your career. Sometimes you will need to make difficult choices but in the long run those choices need to match up with the priorities that you have. or mentored others? How can someone find a mentor within their company/industry? I have been mentored and I still am being mentored. methods and philosophies that help you maintain a good work/life balance and be a successful professional? I think you need to prioritize to maintain a work/life balance. It’s not a one or the other situation as well as one cannot dominate the other.com Inc. In the first 10 minutes. I often remind the people that work with me that we are accountants and most likely no one is going to live or die if we do or don’t get that last spreadsheet or tax return out today. If I could change one thing.CMU. Basically people that you like. a good organization is going to have a formal mentoring program and if you’re a young professional seeking employment you want to make sure that the organization that you’re working for has some type of formal communication program where you have an opportunity to get feedback upward and downward. The real turning point was my first accounting class in freshman year at Penn State. but you have to go through your career recognizing that change provides opportunity. First. . I have witnessed too many people who have put 100 percent of their efforts on the work component and have ended up with a disaster on the personal side. Your ability to react to change and successfully deal with change is going to give you an advantage. The second thing that’s surprised me the most is just how competitive it’s become. Have you ever been mentored. LLC have all probably added to that perception. You can see what they’ve done with their careers and you can picture yourself being like them or having similar characteristics to them. I liked the professor.EDU) What other careers and life choices did you consider before deciding on a career in accounting? If you were not in the field. You don’t necessarily have to like it. Customized for: Will (wmz@ANDREW. There’s been no looking back. What has surprised you the most about working in the finance industry? I think the pace of change has really surprised me the most. and you need to deal with. In my career I’ve picked successful people who happened to be my bosses and I would consider them to be my more important mentors. We must continue to know what is important to us and make a continuous effort to balance our work/life priorities. If I had to stop being an accountant and I had a good enough story to tell. Having a successful career includes being able to balance your priorities. Change is something that you need to embrace. It has become brutally competitive and there is no end in sight. I also mentor others and am considered a counselor to several people who report to me. You need to really determine what your priorities are and you need to maintain the ability to do certain things that keep those priorities balanced and in check. and I really connected. I wouldn’t mind being a public speaker. I think there are two pieces to that. Second. 100 CAREER LIBRARY © 2008 Vault. you need to also find people that you respect and trust. That also does not mean that we can abandon our sense of urgency or ignore deadlines. It is also all about the quality of time and not the quantity of time you spend on the personal side of the equation. I think you need to go towards those individuals and try to create a relationship. What impact has your career had on your personal and family life? Do you have any special techniques. Individuals can be successful without being tied to their BlackBerry or being tied to their PDA. I realize that my career will not allow me to attend every one of my children’s events but I most definitely plan on attending the ones that count or mean the most to my family. it would be the 24/7 work week perception and its importance as it relates to success. I believe it’s going to get even more competitive than it is today as our economic model become more global.

Eventually everyone is going to feel the competition because people are going to demand and expect more from us. That is really not new news and I certainly am not the first to point it out. I think that the household name corporations in the country have experienced this firsthand and it is not going to stop with them. the Vault Finance Job Board and more. LLC Any predictions about the future of the industry? I think change is going to continue to happen and it’s going to happen at a faster pace.com/finance for insider firm profiles.CMU.EDU) Visit the Vault Finance Career Channel at www. message boards. We are all going to have to be on our A game all of the time. The more successful will rise to the occasion and others will not. I also think that the competition is going to continue to get better and competition in general is going to become more severe than it is now. I think that the days of having a loyal customer or client forever are over and that you are going to need to prove your worth or value proposition on a daily basis. CAREER LIBRARY 101 . Customized for: Will (wmz@ANDREW.vault.View from the Top: Advice from Finance Professionals Parente Randolph.

Then I met Joe Perella and Terry Meguid. when I decided that I wanted to start a new company. Weinberg is on the board of BAE Systems PLC and GLG Partners. There’s nothing more fun or stimulating than that.Perella Weinberg Partners LP Peter Weinberg—Founding Partner Partner Peter Weinberg co-founded Perella Weinberg Partners. He currently lives outside of New York with his wife. working with young. What is the most rewarding aspect of your career? Firstly. He has been committed to many educational institutions and currently serves on the boards of Deerfield Academy. I really learned a lot about how to engage with such people and it’s been something I’ve enjoyed and found to be a real challenge. The Kravis Leadership Institute and the Kings Academy in Jordan. Brunswick School. and served on the management committee for six years. I lived in London while I served in that capacity and returned to the United States in 2005. both are based in London. and we all decided that we would move forward to start a company together and Perella Weinberg Partners was formed. and three children: Sidney. Prior to co-founding Perella Weinberg Partners. He was elected partner of the firm in 1992. Secondly. There are a lot of smart. He also co-headed the partnership committee. co-headed the global investment banking division. 102 CAREER LIBRARY © 2008 Vault. As far as personal success goes. capable people in our industry but there are also a number of people who are not easy to deal with.EDU) One of the most important things that I learned on the job was being able to deal with difficult people. capable people. it was working hard and never forgetting the importance of trust and integrity.CMU. Q&A with Peter Weinberg What are some steps that you took to get to the position that you are in now? I spent almost 20 years at Goldman Sachs.com Inc. Charles and Henry. smart. Mr. he served as chief executive officer of Goldman Sachs International. What are some things that you learned on the job and not in the classroom? Customized for: Will (wmz@ANDREW. Mr. a private financial services firm. . Weinberg graduated from Claremont McKenna College in 1979 and Harvard Business School in 1983. I left after having served as chief executive of Goldman Sachs International for seven years and came back to the United States. families and institutions around the world. based in London. in June 2006 to provide M&A advisory and alternative asset management services. Mr. which formed the bulk of my career. I entered Wall Street in 1979 as an analyst at Morgan Stanley and if there was one thing that I did between then and now consistently. I think those are the two things that are the most important as one continues in their career. Debby. Weinberg has been in the investment banking industry for over 25 years. adding value to important people and important clients. The firm has offices in New York and London and serves companies.

I worked in a very large organization for most of my career.” Do you have any special techniques. the value of the Wall Street firms was probably 1/100th of what it is today. It’s very healthy to have other interests and it helps you perform better at work. That’s very important. you need to show flexibility in your commitment to work but at the same time. CAREER LIBRARY 103 . What personality traits or attributes do you think make for a good.EDU) I have been very lucky to have had wonderful mentors—but it’s been hit or miss. Would that be formal and informal mentoring? I find that informal mentoring is the best and it really depends on what issues you are seeking mentoring on. What impact has your career had on your personal and family life? I feel it’s enhanced my personal and family life. both at Morgan Stanley early in my career and then Goldman Sachs later. I’ve tried others and they have worked wonderfully. I’ve always been very focused on putting my family first. or mentored others? Customized for: Will (wmz@ANDREW. your people won’t develop and you will be less effective. which you can share with the partners and all the associates. because in the end your family is all you have and it’s been very important to me to keep that “front and center. What has surprised you the most about working in the finance industry? The growth of the industry has been the most surprising by far. For that to happen you need to be open and straightforward with people. and I have learned a lot from very sophisticated people who I’ve called my mentors. methods and philosophies that help you maintain a work/life balance and be a successful professional? I get in very early in the morning.com/finance for insider firm profiles. What advice would you give a young person considering a career in finance? It’s all about the people you work with and you have to make sure most importantly. As a younger person in the business. the Vault Finance Job Board and more. and now in our new firm. But the ability and desire to seek advice and the ability to take it is a very important feature of a successful executive. message boards. around 5:30 to 6:00 a. I think there’s always a way to step out and be with your friends and your family.m. Now working at a startup is a lot of fun and it’s a great way to craft a new business that reflects your own values. Those are the three factors that transcend the kind of industry you select and are by far the most important issues to me.CMU. and that it’s a comfortable and appealing working environment. But people love to give advice and I’ve been a prolific user of advice from people who are more experienced than I. Picking the right people and delegating is very important because if you don’t.vault. that those people share your values. even if it means delivering a tough message. people need to be able to trust their leaders.View from the Top: Advice from Finance Professionals Perella Weinberg Partners LP What would you most like to change? I don’t think there’s anything I’d like to change. I also think that a good executive must be able to have the ability to delegate effectively. in the morning so I don’t get to see my family then but I do that in order to get home in the evening. Visit the Vault Finance Career Channel at www. I’ve tried certain mentors that haven’t worked. effective executive? I think transparency and honesty is very important. When I joined Wall Street in 1979. which is a very essential thing for me. The growth of this industry has been absolutely extraordinary and it’s been exciting to be part of that growth. Have you ever been mentored. that you respect them as professionals and individuals.

So what I’ve always done is tried to find someone who had an interest in mentoring me and someone who I got along with and then we would work together on various projects and it was all very effective. I remembered that thought.” I may try to get involved in some project in the Middle East that has to do with bringing the Palestinians and Israelis together. In “my next career. it will grow again. But I think there’s certain chemistry involved and I like to go seek out my own mentors. The pendulum swings back and forth in the financial services industry and now it is swinging a bit toward the negative but it’s a very exciting industry and there is enormous potential. What other careers and life choices did you consider before deciding on a career in finance? If you were not in the field. I am a founding trustee of King’s Academy in Jordan. It’s a place for smart. I was considering working for a medical products startup company in Baltimore and I was very excited about the idea of being an entrepreneur.com Inc. unencumbered by conventional thinking. but I have no doubt that in the future.EDU) 104 CAREER LIBRARY © 2008 Vault.CMU. but I started working at Morgan Stanley and then went on to Goldman Sachs. and it wasn’t till 2006 when I really become an entrepreneur at our new firm. it’ll be very fast changing over the years ahead and I think that provides for a fantastic career opportunity. Customized for: Will (wmz@ANDREW. what would your dream career be now? When I got out of Harvard Business School in 1983. both very large companies. . Any predictions about the future of the industry? The industry right now is in a state of contraction. I’ve also been involved in a number of projects in Israel and am very committed to and interested in that area. creative people.View from the Top: Advice from Finance Professionals Perella Weinberg Partners LP How can someone find a mentor within their company/industry? A mentor-mentee relationship is a very personal one on both sides.

it’ll be very fast changing over the years ahead and I think that provides for a fantastic career opportunity. creative people.EDU) Visit the Vault Finance Career Channel at www. It’s a place for smart. Founding Partner. unencumbered by conventional thinking. Perella Weinberg Partners LP Customized for: Will (wmz@ANDREW. message boards.View from the Top: Advice from Finance Professionals Perella Weinberg Partners LP “The pendulum swings back and forth in the financial services industry and now it is swinging a bit toward the negative but it’s a very exciting industry and there is enormous potential.” — Peter A.CMU. the Vault Finance Job Board and more.vault. Weinberg. CAREER LIBRARY 105 .com/finance for insider firm profiles.

and Walgreen Co. I tried to build a toolkit of skills that I thought it would take to be a successful managing director. those are really building blocks and the real world puts limitations on the theoretical abstracts... Tokyo Electric Power Co. Quigley has executed a number of transactions in a variety of industries. Quigley serves in the mergers and acquisitions Group with Peter J. the classroom’s knowledge is limited sometimes by what you can use in practice. Quigley—Managing Director Managing Director Andrew L. so you have to use alternative methodologies such as how comparable public companies trade or precedent transactions to figure out what the valuation might be. Inc.com Inc.. Inc. Solomon Company Andrew L. but as I became more exposed to the job and to the financial world in New York. Morgan Securities in the mergers and acquisitions group. I applied for an associate position in my firm and made the jump from private banking to investment banking. Solomon Co. So I applied for and accepted a position in NYU’s executive MBA program while I was working in private banking. consumer products. It soon became clear to me that I wanted to do investment banking. Customized for: Will (wmz@ANDREW. corporate finance and M&A classes were invaluable.. McKesson Corp. Niagara Corp. Del Laboratories.CMU. but at the end of the day. The valuation. Inc. Mr. and an MBA from the Stern School of Business at New York University. many times in the real world. Inc. including the healthcare. public company M&A. both clients and co-workers. how to negotiate.. Quigley’s clients have included Cardinal Health. . sell-side. He has also worked in various positions in Chemical Bank’s private banking group. For instance. largely speaking. Harrah’s Entertainment. Once an investment banking associate. He joined the firm in 2002 and has over 12 years experience representing clients on a variety of assignments including buy-side.. The people were great. Well. Mr. I enjoyed that for a few years after college. it became apparent that the career path in private banking centered on managing bank employees and it didn’t really challenge me in the way I wanted to be challenged. you don’t have a good set of financial projections. Initially it was learning valuation skills and as I became more experienced. So. Q&A with Andrew Quigley What are some steps that you took to get to the position that you are in now? I started my career in private banking years ago and was a relationship officer for high net-worth individuals. Prior to joining PJSC..Peter J. that’s how I got into investment banking. to put ideas in front of clients. Office Depot. and general industrial sectors.P. it was learning M&A contracts. Dick’s Sporting Goods. Mr. Quigley received his BA in economics from the Trinity School of Arts and Sciences at Duke University. in graduate school they want you to look at valuation based on a company’s financial projections and that’s the purest way to value a business. Quigley was a vice president at J. Priority Healthcare Corp. DIMON Inc. retail and distribution... So. Inc.EDU) What are some things that you learned on the job and not in the classroom? I had a great experience in the classroom at NYU’s executive program. divestiture and merger transactions in both the public and private domain as well as debt financing and restructuring assignments. and to deal with CEOs etc. Mr. 106 CAREER LIBRARY © 2008 Vault.

CMU. legal and finance issues. one of the most important things is to stay connected to your friends and retain the ability to be spontaneous. which is why I am here.. Going from a large firm to a small one for me was a lot about changing what was important to me and being at a much more transparent organization. Five years ago.” Visit the Vault Finance Career Channel at www. you should be able to spontaneously say yes.EDU) Also. Many clients are trying to build a bridge between strategy and tactics and want to be in a space but need help getting into it. you really have to work hard to stay involved and relevant to your children both on the weekend and during the week. when a company misses its numbers in the middle of a process or the CEO gets fired or one of the buyers of the company that you’re looking to sell backs out. it helps to live close to your workplace early on in your career because when you’re working intense hours. so I think that’s really important because it is a big time commitment and both of us understanding that upfront helped a lot. You have to have a strong tool kit because there is a confluence of accounting. What are their strengths and weaknesses? What is their relationship with their board of directors?) You have to be a good listener and then you need to be a good communicator because much of dealing effectively at a high level in investment banking is not just understanding complex problems and analysis but being able to convey and synthesize those issues into a series of very clearly understood principles for others. they shouldn’t buy that company.vault.g. Solomon Company.View from the Top: Advice from Finance Professionals Peter J. message boards. So if someone’s having a recital at the end of their school year you may think it’s not important but it is. there’s much more complexity and there’s no way to teach that in a classroom setting. What impact has your career had on your personal and family life? I went into investment banking with a very clear understanding of what it involved and my wife did too. You have to get a good read on your client (e. This way you don’t have the tendency to look back 20 years later and say. If you don’t like that part—helping clients—it all gets tiring fairly quickly. the Vault Finance Job Board and more. What would you most like to change? I actually made an interesting change. It’s challenging because it’s not easy and it is nice to meet new clients. you really have to listen and understand what those objectives are. “I wish I had done that. Finally. you have to be driven because the work is hard and the time commitments are demanding. What is the most rewarding aspect of your career? Helping clients build their businesses and working with them to determine the right strategy. From a personal standpoint. I had vowed that I wasn’t going to work for another big firm. I came from JPMorgan Chase to Peter J. commuting really gets in the way. Customized for: Will (wmz@ANDREW. It becomes your job then to guide them tactically on how to accomplish that. Sometimes that involves you advising them to buy this company at a certain price and sometimes if that price doesn’t work. Solomon Company In real life. As you become older and more experienced and if you have children. effective executive? If the ultimate goal is to help your clients achieve their tactical goals. because every client is different and every set of challenges a client presents is different. the work is exciting.com/finance for insider firm profiles. tax. it’s a lot harder to teach someone what happens when a deal doesn’t go the way it’s supposed to. Also. For junior people. What personality traits or attributes do you think make for a good. and they invite you for a weekend getaway. You will have periods in investment banking when you’re really busy and then you’ll have a free weekend or two and if you stay in touch with your friends. you have to have good ideas because much of this business involves going in front of clients and showing them acquisition ideas. CAREER LIBRARY 107 . Also.

because it is a big time commitment. From a recruiting standpoint. They base decisions relative to the deal before and lose all sight of the fact that you’re at an all time high. there are so many nuances about what someone’s experience was like and what firms are like. What has surprised you the most about working in the finance industry? I think what surprised me the most is how cyclical the business is and how history repeats itself. A lot of people do this because they want a career in investment banking. Understand the job of an investment banking analyst or associate. when I go out and talk to analyst and associate candidates. For me. We’re fortunate to have a more flat organizational structure. You can meet people through professional associations. You can’t be afraid to ask.com Inc. so it’s our time to be together alone. friends of friends. Customized for: Will (wmz@ANDREW. people have a tendency to lose sight of absolute values and completely focus on relative values. you ought to come into this thinking and wanting to be a success. work with a new person or have another person in the firm compliment your work. it’s our time.CMU. Long Term Capital Management blew up. Later. You should really want to be here and treat every new deal as an opportunity to learn something new. At larger firms you tend to have more formal programs because the senior people in the firm have much less interaction with the junior people. think broadly about who could be a mentor. I try to see them in the morning before they go to school.EDU) How can someone find a mentor within their company/industry? Most people are flattered to be asked to be a mentor. I’m not looking for someone who spent 10 hours on our web site because that’s one-dimensional. the alumni network. maybe there’s a connection there or maybe I’m going to talk to people in the class ahead of me or my class who had summer analysts positions. and if I can’t. In October of 1989. the United Airlines buyout blew up and the rest of the M&A market went into a slump for a couple of years. OK where have all these people gone to college. You’re not going to have a great experience if you look to cut corners. At the end of the day you need to be sure you want investment banking. Today you have the subprime lending debacle. It’s a subset of networking which is an important skill for young people to develop. The nice part here is as a senior person you can take the time with a junior associate who’s doing an analysis for you and discuss with him why you asked him to run these numbers. Have you ever been mentored. What advice would you give a young person considering a career in finance? Understand what you’re getting into. and how this is important to the end goal of what we’re trying to do and that if the circumstances had been different. You cannot underestimate the importance of having a personal network as you build a career. Over the course of these cycles. helping him understand how the numbers would have been different and how our conclusion would have been different. . my wife and I had a policy where we go out every Saturday night. Call it date night or whatever. both in formal and informal programs. no matter which is your reason. Person to person contact. there are more junior people.View from the Top: Advice from Finance Professionals Peter J. the social circuit in New York and people in your hometown. that’s the most important part. but a lot of people do it because they think it’s the best training they’ll get and then go out and do something else. Secondly. 108 CAREER LIBRARY © 2008 Vault. and whether he/she understands why we’re doing this. You get to the end of these cycles and then the bubble bursts and everyone gets back to reality and the bubble starts building again. and they feel disconnected with what’s going on in the organization. The important thing is. It’s a double-edged sword for a junior person because you get the exposure to more senior people but at the same time you have to be on your A game because there are fewer people to comment on or proof your work before it gets to a managing director. or mentored others? I have. Solomon Company Do you have any special techniques. I try to get home in time at night to see my kids. methods and philosophies that help you maintain a work/life balance and be a successful professional? From the moment I started in investment banking. I have two children and she works hard taking care of them all week. I want someone who went through our web site and thought.

Mergers and acquisitions is here to stay as a business. There will always be a need for mergers and acquisitions to solve clients’ business needs. I think there are underlying trends in the economy whether globalization. then I’d like to be a history teacher.EDU) Visit the Vault Finance Career Channel at www. Any predictions about the future of the industry? The cycles will continue to repeat themselves.vault. the Vault Finance Job Board and more. technological changes. and that’s why I can’t help but put in a plug here for our firm. When these elements are present. Solomon Company What other careers and life choices did you consider before deciding on a career in finance? If you were not in the field.com/finance for insider firm profiles. mergers and acquisitions often happen because companies need to change strategic direction quickly and cannot do so organically. CAREER LIBRARY 109 . I considered investment management and corporate development but came to the conclusion that I really liked investment banking and that this is what I really wanted to do. if I am fortunate enough to have a second career after this one. People have different ways of giving back and that would be my way. However.CMU. I took a white sheet of paper approach to my job search and considered what I wanted to do next. what would your dream career be now? Several years ago. before I came to PJSC. changes in health care or changes in government spending programs that will continue to create opportunities and be disruptive to existing business models.View from the Top: Advice from Finance Professionals Peter J. message boards. Part of the reason people hire experienced investment bankers is because they have been through more than one cycle. Customized for: Will (wmz@ANDREW.

CMU. Mr. market risk management. then.PNC Financial Services Group. I am a firm believer in sharing information with my subordinates as well as my peers. What are some things that you learned on the job and not in the classroom? Customized for: Will (wmz@ANDREW. Whitford received his BS in psychology from the University of Massachusetts and an MBA in finance from the University of Pennsylvania’s Wharton School. Whenever I was offered the opportunity to move to a different part of the company in a different role. human resources and internal audit for The PNC Financial Services Group. It also helped me build a network of people.com Inc. His responsibilities also include directing the activities of PNC’s regional presidents and overseeing PNC’s risk management program. . because I could rely on that network for support. Mr. Whitford serves on the boards of directors of Pittsburgh’s Dance Alloy Theater and Robert Morris University. He was named to his current position in May 2007. Whitford—Chief Administrative Officer Chief Administrative Officer Thomas Whitford oversees corporate communications. risk analytics. they accept too quickly: “We have always been doing it this way!” Their insights could be very helpful in enabling us to break out of a pattern that isn’t as effective as it could be. figure out where the current business practices make sense and where they don’t. I believe my career has benefited from that focus. he was named chief executive officer of PNC’s wealth management business. credit policy. Q&A with Thomas Whitford What are some steps that you took to get to the position that you are in now? I was always willing to take on new assignments. In 1997. operational risk. but it doesn’t make their employees effective. This empowers the team and makes the company more successful. I’ve always concentrated on what was best for the company. 110 CAREER LIBRARY © 2008 Vault. to increase employees’ effectiveness. Mr. internal audit. and. Thomas K. Often managers guard information because they believe it makes them more powerful. As the executive in charge of these key areas within PNC. Whitford helped PNC sharpen its strategic focus and coordinate risk management activities corporatewide. Whitford joined PNC in 1983 and has since held leadership positions in consumer banking. Also. I took that step. Doing so improved my understanding of the company and our business.EDU) One is that “information is power” and information leads to a more effective organization. Inc. He was named chief risk officer in May 2002 with responsibility for credit policy. enterprise risk management and the insurance group. The second is the importance of supporting a culture where employees are willing to challenge the status quo. asset management and strategic planning. when they do ask. Mr. Too often an employee new to a group walks in and does not ask: “Why are you doing it this way? Or. which allowed me to be more effective in subsequent assignments. raise their hands and challenge what we’re doing today.

What has surprised you the most about working in the finance industry? The biggest surprise.EDU) Also. Customized for: Will (wmz@ANDREW.vault. You need to be a strong strategic thinker: someone who understands market forces. You should have some fun at work. But it has also been time consuming. What advice would you give a young person considering a career in finance? First and foremost. what their development needs are. while ensuring I am creating opportunities to help them develop new skills. There is a different regulatory body for each aspect of a financial services company. Second. a more tactical thing. One. Second. I do that for two reasons: one is to help keep me in balance. and how the company should respond. and disappointment. but you lose the daily contact. CAREER LIBRARY 111 . you need to take the time to understand the fundamentals of the financial markets. What would you most like to change? The hardest part of my career is changing positions. If you choose financial services. If they see me take my vacation. you need excellent communication skills. I spend a lot of time trying to understand the people who work for me. Inc. and the industry keeps introducing complicated products for sale to customers. Third.CMU. I’m not sure customers understand what they are buying. but if she’s not aware of that and she’s making plans. relationships change and that’s always difficult. you need to pick a career that you think you’ll enjoy. When you change assignments. What impact has your career had on your personal and family life? In one obvious way it’s been rewarding financially. Just coordinating your activities with all of these different regulatory bodies takes a lot of time and expertise. is the mismatch between the complexity of products and services we have created as an industry and our customers’ understanding of that complexity. So we spend lots of time talking.View from the Top: Advice from Finance Professionals PNC Financial Services Group. but I always come back to the same three. and by that I mean talking as well as listening. they’ll take their vacation. Financial services careers require technical Visit the Vault Finance Career Channel at www. effective executive? There are many. the number of regulatory bodies involved in our industry today surprised me. It is surprising that an industry as sophisticated and regulated as financial services ended up with this large a disconnect. You must be willing to stand up for what you think is right. I talk with my wife to make sure we are aligned in terms of expectations. that really doesn’t work out well. It’s not that you lose those relationships. methods and philosophies that help you maintain a work/life balance and be a successful professional? There are two things I do. We have sacrificed time together and some of our flexibility for the financial rewards my career has provided. message boards. I think it sends a positive message to them about the importance of a work/life balance. What personality traits or attributes do you think make for a good. you have to be decisive and possess a backbone. the Vault Finance Job Board and more. and two is to serve as a role model for the employees who work for me. Their understanding is so limited. Do you have any special techniques. what their strengths are. I make sure I take every one of my vacation days. customers’ needs and preferences. and then finding opportunities to capitalize on their strengths. What is the most rewarding aspect of your career? The most rewarding aspect of my career is the development of people. It’s given my wife and me a lot of opportunities to do things that we wouldn’t have been able to do otherwise.com/finance for insider firm profiles. because it’s tough enough not being able to get home. I don’t want there to be any surprises in terms of the time I need to spend at work.

Since I grew up in Los Angeles. For people who are starting their careers in banking and financial services today.View from the Top: Advice from Finance Professionals PNC Financial Services Group. you do need a solid foundation concerning the fundamentals. Have a discussion and see if something can develop in terms of a mentorship. payment systems. but that’s also a little limiting. While it was a rewarding career. I’d love to be a professional baseball player. if I could be a Dodger that would be great! Any predictions about the future of the industry? The one thing that has been very clear in my 24 years at PNC is that the industry is continually changing and that we better be ready for a lot more change. I really wanted to get into a company where I was involved in the implementation and management of solutions versus the development of recommendations for someone else to implement and manage. Have you ever been mentored. Serving customers successfully requires this understanding.CMU.com Inc. Customized for: Will (wmz@ANDREW. I have been mentored and found it very valuable. different settings. or mentored others? Absolutely. and I am currently mentoring several people.EDU) 112 CAREER LIBRARY © 2008 Vault. the issues they will be dealing with 10 years from now will be very different. Inc. While you do not need to be an expert in everything. what would your dream career be now? Since we’re talking about dreaming. What other careers and life choices did you consider before deciding on a career in finance? I was in health care consulting with one of the big firms before banking. How can someone find a mentor within their company/industry? The easiest thing to do is to look at your boss as a potential mentor. for example. As you get into different meetings. credit. look out for a person with whom you get along. . expertise in diverse areas: capital markets. If you were not in the field.

Inc. “You need to pick a career that you think you’ll enjoy.com/finance for insider firm profiles. If you choose financial services. You should have some fun at work. credit. PNC Financial Services Group. the Vault Finance Job Board and more. message boards. Chief Administrative Officer. CAREER LIBRARY 113 .vault.View from the Top: Advice from Finance Professionals PNC Financial Services Group. you need to take the time to understand the fundamentals of the financial markets.” — Tom Whitford. Inc. payment systems.EDU) Visit the Vault Finance Career Channel at www.CMU. Customized for: Will (wmz@ANDREW. Financial services careers require technical expertise in diverse areas: capital markets.

Q&A with John Greene What are some steps that you took to get to the position that you are in now? I’ve always believed that the challenge in life isn’t getting what you want. Mr. He is chairman of the board of Pruco Securities. where he was responsible for the sales activity of ten states throughout the midwest and east coast territories. and what steps you need to take to get there.com Inc. Someone once said. Greene joined Prudential in 1979 as an agent in Danville. I took a candid look at my developmental opportunities—meaning the areas where I thought I needed to improve upon to achieve my career objectives.EDU) 114 CAREER LIBRARY © 2008 Vault. There is great competition in corporate America today. I strongly believe that actively doing this over time was the key to my success. which consists of some 2. Illinois. CLU. . it’s deciding what you want. and living by that motto has served me well over the years. agency distribution in 1998. and a member of National Association of Insurance and Financial Advisors. and represents the company’s face-to-face captive distribution system for insurance and investment products.500 agents and financial planners. Mr. He was recently named to the executive committee of the board of trustees for the American College. Customized for: Will (wmz@ANDREW. It’s also important to create an aggressive self-development plan. when I first established my own career path. He held various sales positions before being named vice president of regional marketing of the Illinois area in 1988. That means thinking seriously about what your ideal position looks like. My strengths and developmental opportunities changed as well. where you want to be in five to 10 years. The Prudential Insurance Company of America based in Newark. Mr. has been a member of The American College Board of Trustees since 2006 and serves on the marketing and certification committees. It’s important to plan your career path. qualifying for Million Dollar Round Table during his first full year as a producer. ChFC—President.Prudential Financial Company of America John W. Greene. my ideal job changed. Greene continued to lead several assignments and regions before being promoted to the rank of senior vice president. Agency Distribution President of Agency Distribution John W. Greene serves in Prudential’s domestic Individual Life Insurance Business. I also didn’t wait for the company to develop me. so updating the plan kept me focused. the best development is self-development. Mr. set high goals and memorialize them in writing. Mr. I began by doing an inventory of my skills and abilities. Greene is also a member of general agents and managers association.CMU. For example. He was promoted to chief field officer in 2000 and appointed to president of agency distribution in 2002. LLC. New Jersey. I have been updating my career plan every year and I find it interesting that as my goals changed. Greene is responsible for the national insurance sales organization. I believe a big differentiator lies in setting goals and defining a career path. Greene holds the chartered life underwriter (CLU) and chartered financial consultant (ChFC) designations.

You can’t put a collection of people together in a room and call them a high performing team. The marketplace can be unforgiving. such as customers. I think the challenge here is that the marketplace demands nimbleness in order to be competitive. Common thinking does not create high-performance teams. High-performance teams don’t just happen. nurture them and create an environment where they enjoy coming to work and are proud of their individual accomplishments and the accomplishments of the organization as a whole. but also to appreciate the realistic pace of change. I would like to see cultural shifts and trends change more rapidly.” This term reminds me to move fast. because it’s not for everyone. Some people are better served and find more gratification from being an individual contributor. Through his or her leadership and personal example. they want to be part of something big. What personality traits or attributes do you think make for a good.View from the Top: Advice from Finance Professionals Prudential Financial Company of America What are some things that you learned on the job and not in the classroom? That’s an easy one. it is acquired through work experience and maturation.EDU) Conceptual thinking–Having the ability to think through decisions about a business with its many moving parts. effective executive? What come to mind in no particular order are quite a few things. they set an exemplary tone at the top. Ethical Behavior–Effective executives act with integrity and demonstrate a commitment to company values and principles. Major change just doesn’t happen overnight. it is not realistic. I also enjoy building high-performance teams.com/finance for insider firm profiles. What would you most like to change? The amount of time it takes to change a culture. the Vault Finance Job Board and more. They create environments where people want to participate. Early on it’s important to determine whether a leadership role is something you want to pursue. CAREER LIBRARY 115 . Good leaders excel in these areas and are critical to the success of corporate America and. It never grows old even with the passing of time. I might add. So while I try to remain patient in changing a culture. You have to develop them. If you do choose a path of leadership. I learned about people! I don’t think the classroom can totally prepare you for understanding human behavior. message boards. Customized for: Will (wmz@ANDREW. it can prevent their formation. In fact. It’s very rewarding to recruit people. and to be able to clarify the key issues in complex situations is a critical attribute of good leaders. customer needs. Courage–Effective leaders know when the course of action is right based on business judgment. Good leaders take people to places they wouldn’t have traveled on their own. and I enjoy making that happen. I have to be “impatiently patient. you have to have the patience to appoint the right people. Finally. shareholders and employees. then I would suggest that it begins with learning about developing people. mentor them. ethics and values. They are willing to take personal and career risks to serve the long-term interests of the company and the constituents they serve. It is an extremely gratifying experience. Visit the Vault Finance Career Channel at www. An important component of building a strong team is to have ethnic and gender diversity as well as diversity of thought. Unfortunately. they’re quite rare. What is the most rewarding aspect of your career? Developing people and watching them grow under my leadership is very rewarding. promote them and watch them grow from year to year under your leadership. They are developed. Cultural shifts can take decades to develop. My experience proved that actual work experience was the best way to learn how to effectively lead a team. Good leaders cannot fully educate themselves in a classroom.vault.CMU. They’re proud of their results and they work collectively and collaboratively for the good of the team. developing your own leadership qualities and continuing to study human behavior.

I can’t think of many industries that have done more good for more people for a longer amount of time. are not owned by more people. organization and prioritization. I look at a career as a marathon. I aspire to have it all. There’s potential for excellent compensation. What has surprised you the most about working in the financial services industry? What surprised me 29 years ago and continues to surprise me today is that many financial and insurance protection products that are so needed. flight. and to know what customers need and being passionate about filling those needs. but these are promises that customers can’t hold or touch or see. I disagreed then. not a 100-yard dash. stay up to date on trends. I’ve watched many people who were entirely committed to their profession burn out. Once an individual determines that this is the right career. No one can do it alone. methods and philosophies that help you maintain a work/life balance and be a successful professional? Many years ago. Seeking Information–Good executives continually seek out information. I think this requires incredible focus. continuous desire to educate and help individuals secure a better financial future.CMU. time blocks for my career and time blocks for me. 365 days a year. I would suggest interviewing men and women who are presently financial services professionals and who have built their own successful practices. an individual must be self-driven. Initiative–It is another important attribute that is required to understand and recognize changes in the marketplace. Once you make appointments for those important things in your life. We have people in the insurance and financial services industry that come to work every day with a burning. opportunities and problems that occur in the workplace. we compete with consumer dollars that are often allocated to more tangible commodities. I am an avid runner. For me. It’s important to remain focused. I run every day.m. . What advice would you give a young person considering a career in finance? I would encourage any young person considering a career as a financial services professional to learn as much as they can about the financial services industry. highly focused and be able to keep pace with changes in the marketplace. someone once told me that you can’t have it all. you are just simply too busy. It is an incredible career. this may be the right career for them. we sell promises for the future.View from the Top: Advice from Finance Professionals Prudential Financial Company of America Strategic Leadership–This is needed in order to drive a compelling business vision that does not accept the status quo. What impact has your career had on your personal and family life? Do you have any special techniques. and I disagree now. In order to understand what that means. and because of that. Building Organizational Capabilities–Lastly. then it’s time for due diligence in search Customized for: Will (wmz@ANDREW. Someone once told me that if you are too busy to run. To be successful in this career. I found it’s important to have time blocks—Time blocks for my family.EDU) 116 CAREER LIBRARY © 2008 Vault. We sell dreams. effective executives build organizational capabilities. This is an industry that has done a lot of good for a lot of people and if someone has a desire to make an impact and not just a living. you can’t cancel them. and all for me is making time for my family. Actively engaging and retaining talented people in essential positions and developing a bench of successors for these positions are absolutely critical. as absurd as it may sound. and learn as much as you can from them. A career as a financial services professional has a compensation structure that allows people to be compensated as much as their talents permit.com Inc. having time to myself and being a solid contributor in my professional life. Drive for Results–Leaders who have a strong drive for results demonstrate an underlying passion for continuous improvement every day. it’s important because it’s something I need to do. As an example. I’ll do a six-mile run at 2:30 in the morning so I can reach the airport for a 6 a. but it is not for everyone. and ultimately my work benefits from it. and sometimes.

and I’ve worked with a great company that has allowed me to grow and has grown with me. message boards. it is evaluating a company’s training programs. Customized for: Will (wmz@ANDREW. At some point. I’ve grown. There are lots of companies in this industry so I suggest an interview with several to determine whether or not the company shares their values. if you develop yourself. I believe that there will be a point in time when I close this chapter and open a new one.com/finance for insider firm profiles. How can someone find a mentor within his or her company/industry? First. and mobilizing. A mentor should at times make you feel a little uncomfortable. A lot of people say in corporate America that there is a lot of competition vying for advancement. my priorities have changed. or mentored others? I would suggest that anyone who has accomplished anything has been the benefactor of not one. I believe at some point. understand your strengths and developmental areas. but also look externally. I don’t think there are as many qualified competitors as you may have think. I was looking for a different life than my father’s. I have found over the past five to seven years I have spent an incredible amount of time mentoring others and I intend to continue to do so. what would your dream career be now? I started my first management assignment when I was 23 years old. and so that is how I began. if you add value and if you are committed to continuous growth. health and welfare benefits. but it was a transfer I was not looking forward to. I would also suggest that as you develop and are the benefactor of good mentoring. When I do that. I’ve had several mentors throughout my career. Have you ever been mentored. That has allowed me to develop good management and leadership skills. People come together and have lunch and enjoy one another’s company and call it a mentoring relationship. A mentor should be someone who has clear strengths in an area you need to develop. Once you have a good handle on what your dreams are and what you need to do to achieve them.View from the Top: Advice from Finance Professionals Prudential Financial Company of America of the right company. I had a desire to help others and this industry provides that opportunity. then you have a responsibility to mentor other people. and I’ve developed. I was involved in a family business that was going to transfer to me. dreaming.EDU) If you were not in this field. go to co-workers. Mentoring relationships are not social occasions. I would also encourage examining a company’s value proposition. Go to your manager. I would like to apply what I’ve learned about general management and leadership to the nonprofit world. but several mentors. I have been fortunate in that I have been with one company for 29 years. It’s about being pro-active. but in my view that’s a friend and not necessarily a mentor. and I suggest to my mentees that there may be far less competition than they think. CAREER LIBRARY 117 . Basically. but I also feel that true mentoring is generally misunderstood. you have to be able to give back and transition from being the mentee to the mentor. I will give back to communities on a full-time basis using the professional skills that I have developed. Visit the Vault Finance Career Channel at www. the Vault Finance Job Board and more. so I’ve spent most of my 29 years managing people. Don’t rely on your boss or your company to develop you. salary structure. I’ve had the privilege of taking on new and larger responsibilities. I also believe that mentoring is like a relay race. look internally in the company. and understanding the advancement opportunities they offer. so I didn’t have a long list of things I wanted to do at that point of my life. One mentor carried the baton and helped me grow and develop to a point in my career and then handed the baton over to another mentor who helped me reach a higher level of success. Good mentors ask tough questions and they challenge you. If you have a plan. Find out if it’s a company that will provide training and expertise in the specific area he/she wants to pursue.vault. They talk to you about your growth and development and take you to places that you wouldn’t have gone on your own.CMU. Mentoring is extremely important to individuals who want to develop themselves. seek out people in your company who have the attributes that you want to have or that you need to improve upon. What other careers and life choices did you consider before deciding on a career in finance? I started with Prudential when I was 20 years old. Try to find a match that is very strong in the areas you want to develop.

For the financial services industry. Equally important as we go forward is that consumers and employees are going to be asked to “be their own rock. Consumers will likely want to establish an ongoing relationship with a knowledgeable professional they can trust. It will be up to them to develop strategies to help grow and protect their wealth. and where an aging population is nearing retirement and must plan for the distribution of their assets. and someone who will help them make some of the most important decisions of their life.View from the Top: Advice from Finance Professionals Prudential Financial Company of America Any predictions about the future of the industry? As far as this company goes. to name a few. I continue to believe that most people will seek out a trusted advisor whom they feel comfortable with. These groups need to understand the multitude of products.com Inc. there is a changing face of the consumer today. someone who can make sense out of a mountain of information they need to navigate through. to help them navigate through the complexity of the products and services that are available to help secure their financial future. There will be multiple and emerging outlets where they will be able to acquire these products. I believe the provider of choice will be the financial services professional. such as worksite marketing and the Internet. there is a need for financial services professionals in a market where one generation’s wealth will transfer to another. Our company plans to continue to provide a career path that meets these multicultural and gender opportunities that are developing. . the future is as bright as its incredible past. I believe qualified financial services professionals are in the best position to help consumers meet their goals and to achieve their hopes and dreams for a financially secure future. and they need experts who can provide sound advice and guidance at arguably the most important time of their lives. The number of women and people of color that can benefit from the products and services we offer are continually increasing. Having said that.EDU) 118 CAREER LIBRARY © 2008 Vault. First of all. Customized for: Will (wmz@ANDREW.” They will have portable cash balance savings plans and they’re more likely to have multiple employers.CMU.

vault. You can’t put a collection of people together in a room and call them a performing team. President of Agency Distribution in Prudential’s Domestic Individual Life Insurance Business. In fact. message boards. They are developed.CMU.” — John Greene.View from the Top: Advice from Finance Professionals Prudential Insurance Company of America “High-performance teams don’t just happen.EDU) Visit the Vault Finance Career Channel at www. it can prevent their formation.com/finance for insider firm profiles. CAREER LIBRARY 119 . the Vault Finance Job Board and more. The Prudential Insurance Company of America Customized for: Will (wmz@ANDREW. You have to develop them and common thinking does not create highperformance teams.

Chet Helck—President & Chief Operating Officer President and Chief Operating Officer Chet Helck works with the CEO and other senior management in formulating and directing strategic initiatives for Raymond James Financial. he serves as a director of Raymond James Financial. Mr. and as chairman of its Private Client Group Steering Committee. Helck began his association with Raymond James in 1989 as a vice president of business development for its independent contractor subsidiary. he served for nine years as a product marketing and territory manager for Deere & Co. which is charged with planning. Raymond James & Associates and Raymond James Financial Services. Mr. wealth management. I have never lost sight of those important lessons learned by doing. Jones & Co. Florida and Alabama. marketing and corporate communications. I started out in the financial services industry as a financial advisor—learning about the business by doing the business. in addition to representing the firm in activities related to public company status such as engaging institutional investors and working with analysts covering Raymond James. Additionally. Prior to working in the securities industry.Raymond James Financial. He became president and chief operating officer of Raymond James Financial in February of 2002. Even though I had an eye towards management. Inc. Mr. legal. Q&A with Chet Helck Customized for: Will (wmz@ANDREW. directing and coordinating the company’s technology efforts. with widows and with young professionals helping them with financial planning. Helck’s leadership responsibilities further include risk management.EDU) What are some steps that you took to get to the position that you are in now? You have to really know the business you are in. Mr. which turned out to be life planning. and built a successful retail office. He is chairman of the Raymond James Technology Advisory Group. where he shaped an environment of success that contributed significantly to remarkable growth in the firm’s independent contractor business.com Inc. I learned our business from the customer level. Helck received his BA from the West Virginia University Institute of Technology and is a graduate of the Securities Industry Institute at the Wharton School of Business and of the Harvard Business School Leading Professional Service Firms Program. together with Canadian subsidiary Raymond James Ltd. as well as of numerous subsidiaries throughout the organization. 120 CAREER LIBRARY © 2008 Vault. human resources. and Londonbased Raymond James Investment Services. Mr. Helck serves as a board and executive committee member of the Securities Industry and Financial Markets Association. Increasing responsibilities led to his appointment as executive vice president of business development.CMU. He oversees its domestic broker/dealer subsidiaries. . Helck entered the financial services industry in 1983 as an investment representative for Edward D. He later became the firm’s regional leader for Georgia. I sat with retirees.

View from the Top: Advice from Finance Professionals Raymond James Financial. If you are passionate about something. Write down words that reflect the things you enjoy. But. One of the toughest things managers have to learn is letting go and getting others to do something. You have to get your hands dirty.” Surprisingly. and to really learn you usually have to start with the basics. I attempted to persuade the HR manager that he should call his counterpart in the lawn mower division (because I really knew a lot about lawn mowers having mowed yards since I was a boy) and to get them to hire me in for the same type job in their area. but I interviewed for the job. industrial management (my degree). hopefully even better than you. By then I was able to demonstrate knowledge of the business from experience and an aptitude and a passion for management. The HR manager was calling back to invite me to become the first “trainee” in a new management development program. But about an hour later the phone rang. Customized for: Will (wmz@ANDREW. he did let me down gently. not doing things yourself. creating multimedia expressions of the capabilities that had been designed into the products. one company had this job—it was the combine-harvester division of John Deere in Moline.vault. So my ideal job was to “work with technical people in a company. Illinois. after I had been working and successful for a while. I often tell some of these incredibly bright young people who come through our management training program. and you have to know a business experientially. but it’s also about contributing to the efficacy of how the organization meets its objectives. in being told no.” So. I said. photography (a friend had just bought a camera I thought was cool).com/finance for insider firm profiles. message boards.EDU) What would you most like to change? I probably would have gotten an MBA . Visit the Vault Finance Career Channel at www. After two weeks look at those words and write a job description that includes those things and then see what kind of job you should seek based on the things you enjoy. You have to know something about what you are doing. Being good at it is the key to success. “Sign me up. a professor gave us some very good advice about choosing a career. persistence helps. and to create sales and marketing materials to help sell those products in the marketplace. music (I was in a band) and public speaking (I felt pretty comfortable in that role). travel (I had been on an airplane once). Years later I joined Raymond James. they hired the son of a John Deere dealer who obviously knew a lot more about the product than me. with a subsidiary company based in Atlanta.CMU. CAREER LIBRARY 121 . Inc. I didn’t get it. in terms of both developing people and affecting financial results. and I couldn’t relate well to the academicians who talked down to the students. the Vault Finance Job Board and more. to be able to make a contribution and have it mean something. you have to get it in your blood. What is the most rewarding aspect of your career? Feeling that I can really make things happen has been my biggest reward.” I wrote down: technical design. while I did some of the work for an MBA I took the classes too late. It’s rewarding to develop people. who say they want to “play a strategic role with P&L responsibility” that they really don’t know squat about our business and they had better go learn it first. To be relevant. I wasn’t sure I knew how to properly pronounce combine or Moline. Earlier. Management means getting things done through other people. not just academically. when I was a senior in college. What are some things that you learned on the job and not in the classroom? Make sure you identify what you can be passionate about and transpose those things into a job. you can be good at it. delegating. I would also have learned another language. Though it took a while for him to say no again. He said. “Take a notebook with you wherever you go for two weeks. taking new product designs off the drawing board.

“I’ll call you tomorrow”—and you don’t. you will outperform others. I have been mentored. but it was important. What personality traits or attributes do you think make for a good.CMU. What has surprised you the most about working in the finance industry? The perception others have about our industry. There seems to be an assumption that people in the financial services industry can predict the future. developing relationships with colleagues all make for competition with your family. “Remember where you came from. they can score well using their intelligence. you will have to make sacrifices with both family and work. “I’ll have that report to you on Monday”—and you don’t. and the other bigger group who are the complainers. Traveling is hard on a family and many successful careers involve a fair amount of travel. especially with young people in business. where there are two groups. Demonstrate humility. or mentored others? How can someone find a mentor within their company/industry? Yes. over time. effective executive? Have integrity.com Inc. Take the educational process seriously. Managing your attitude is incredibly important but it is hard—it’s much harder than doing your homework. executives quoted in the newspaper all making predictions about what is going to happen. My advice is to hang out with the positive group. but I will always be able to benefit from more mentoring. So. There’s a small group who outperforms. but also have a backup plan. Emulate winners. You see talking heads on TV. Tell the truth and the whole truth. Study those who are good at what they do. I did spend time with my son when he was a boy scout and went on field trips and camping weekends. methods and philosophies that help you maintain a work/life balance and be a successful professional? One’s work life affects everything—and family is the most affected. in financial planning terms. and I knowingly gave up some business to accomplish that. who know their stuff and who are thinking of the possibilities. It’s the little things. Inc.EDU) Have you ever been mentored. absorbing the knowledge is important. Do what you say you are going to do. Having to be away when important things happen is hard. My mother always said. We get surprised along with everyone else. Well. We cannot see the future. They have about them an air of credibility that they really do know the future. 122 CAREER LIBRARY © 2008 Vault. No one will lose confidence in someone more quickly than having them not do what they say they are going to do. that will make or break a career. you need to be able to diversify and manage risk and in financial management terms you need to have a solid business plan and a commitment to it. Yes. It’s those fundamental little things that create the relationship of trust. Working long hours. and if your family is supportive and understanding. “I’ll get you an answer”—and you don’t. Customized for: Will (wmz@ANDREW. that’s not a license to take them for granted. It’s not just the big things that can ruin you. The negative people are rationalizing their own underperformance and blaming someone else. What advice would you give a young person considering a career in finance? Learn from the ground up. You must not lose sight of the fact that these conflicts exist. the negative ones.View from the Top: Advice from Finance Professionals Raymond James Financial. Attitude is the most important factor to success. but if you maintain a healthy family life and a healthy attitude. But I would advise students to really learn. There’s a practice you’ll often find in business. but we have to have a plan in place to deal with a broad range of possible outcomes. assuming you have the fundamentals and the basic attributes. . it’s a myth. or lack of it. I know there are students who can get good grades without really learning anything. I don’t have any particular system but I try to be a part of what’s going on. Be reliable.” What impact has your career had on your personal and family life? Do you have any special techniques.

Any predictions about the future of the industry? The financial services industry has a very bright future. Beyond that. have the best attitude.View from the Top: Advice from Finance Professionals Raymond James Financial. I try to mentor the people who demonstrate the most ability to contribute.vault. etc. what would your dream career be now? I think seeing my fingerprints all over something that really matters is wonderful. I want to continue in this role so long as I can make a relevant contribution. there’s a developing middle class in parts of the globe where there was not one before. What other careers and life choices did you consider before deciding on a career in finance? If you were not in the field. indeed in the world. Customized for: Will (wmz@ANDREW.EDU) Visit the Vault Finance Career Channel at www. and as people in emerging markets become consumers of financial services we will export our business knowledge to those markets.com/finance for insider firm profiles. meet. would tell you that the demand for our services from the baby boom generation is going to be—in fact. and are willing to commit to you that they are on board helping you achieve your objectives. Inc. I look for those who are engaged. the Vault Finance Job Board and more. message boards. I have my dream job right now. The demographics in our country. A lesson to learn is that the young aspiring person must reach out to the mentor. Ask to go to lunch. Take the first step.CMU. is already—huge. Raymond James plans on being at the forefront of this growth. CAREER LIBRARY 123 . Maybe years from now I will take my boat to the Bahamas for three months and go diving.

P. Once you’re on the job. office properties. In school you are taught the technical skills that serve as the foundation for your career. focused and prepared and had good people to work with and to work for. Price has been involved in over $100 billion in real estate transactions including hotels and resort properties. Additionally. Recognizing the value of a team is more vital than any one contributor.C. cum laude from the University of Maryland. private equity funds. learning 124 CAREER LIBRARY © 2008 Vault. Price’s professional affiliations include the American Institute of Certified Public Accountants. my partners and my clients is vital. consulting and tax services. Understanding. Customized for: Will (wmz@ANDREW. I have learned that effective communication with my staff. Ms. strengths and what truly motivates them is an important part of building a successful group. Ms. having and reflecting a strong work ethic and recognizing the importance of collaboration have been fundamental to my success. I am responsible for managing a group of professionals who provide audit. As a result. homebuilders and large. I always wanted to deliver something that would make me proud and my expectations of myself are pretty high. Price received her BS in accounting. homebuilding and hospitality industries for more than twenty years. Over the course of her career. you continue to expand your technical knowledge and learn when and how to apply this knowledge. listening and recognizing each person’s goals.com Inc.EDU) What are some things you feel you’ve learned on the job and not in the classroom? I have learned the importance of fostering solid relationships. . I learned early to stay very focused on providing great service—to my team and to my clients. A cohesive team will naturally build rewarding relationships with clients.CMU. Joyce S. She has overall responsibility for the financial due diligence services for one of the largest consumer and commercial lending companies in the country and is the lead principal for many of Reznick Group’s largest real estate clients. Q&A with Joyce Price What are some steps that you took to get in the position you are in now? I was always determined to do my personal best. Ms. Relentless preparation. the Maryland Society of Certified Public Accountants. land developers. the National Council of Real Estate Investment Fiduciaries (NCREIF) and the Pension Real Estate Association (PREA). CPA—Audit Principal Joyce Price is a Principal in Reznick Group’s real estate consulting and audit practice.Reznick Group. and has extensive experience servicing the audit and accounting needs for some of the largest real estate investors nationwide. regional shopping malls. She has been providing professional services in the commercial real estate. I wouldn’t be where I am today if I hadn’t been dedicated. Price. whether I was in school or later at work. Developing strong relationships with my team is essential. Baltimore and Los Angeles. multifaceted real estate projects. In my current position. the whole team is more likely to be successful in achieving both the individual and group goals. She currently divides her time between Bethesda. Each business transaction has distinct elements. the Urban Land Institute.

Reznick Group accommodates flexible schedules and adopts a results-oriented focus. Fifth. and have the ability to actually implement them. If there were any one thing that I could change—it would be the perception that public accounting is a great place to launch a career but then transition into industry. Acquiring. Most of all—I have learned that integrity is paramount to everything we do. will always be the most successful executives in any business. Each day brings new challenges.com/finance for insider firm profiles. What would you most like to change? I love my career and public accounting. I have also learned to adapt. You must be proactive versus reactive.View from the Top: Advice from Finance Professionals Reznick Group. learning how to listen to the answers. What is the most rewarding aspect of your career? At this point. develop an entrepreneurial spirit. new opportunities and new ideas. You have to be capable of making adjustments to every situation you encounter and you absolutely must be able to cope and manage through constant change. It is not the type of position where you come to work each morning and know exactly what you’re going to be working on. learning how to creatively resolve issues and learning to think outside of the box. To win at this—learning to communicate effectively and consistently has been critical. the Vault Finance Job Board and more. how women could and should interact with one another in their chosen profession. message boards. There haven't been many role models to demonstrate how to juggle all the demands of work and home life. Public accounting is an amazing arena to grow a career that can move in a multitude of directions— all while remaining in public accounting. My “on-the-job” experiences have taught me that to be truly successful—you have to be agile in your thinking and your approach to clients and staff. be optimistic and innovative and establish yourself as a visionary leader. P. The flexibility I have been afforded at work has been essential in managing my career and raising my children with my husband. you need to really care for the people with whom you work. foster and sustain relationships. you should be passionate about your work and love what you do. Developing exceptional technical skills. the exceptional leadership opportunities that abound coupled with the ability to provide exceptional client service are not readily found anywhere other then public accounting. Customized for: Will (wmz@ANDREW. What personality traits or attributes do you think make for a good. Sixth. Public accounting is very fast-paced.C. developing and enhancing your business acumen are achieved throughout your career. coaching and developing people. constant preparation and the ability to anticipate issues are essential. effective executive? To be an effective executive. you know very early on whether your personality is suited to the field. Public accounting provides opportunities for continually expanding your knowledge and developing management skills. CAREER LIBRARY 125 .EDU) What impact has your career had on your personal and family life? My generation is among the first for women to enter the workforce in earnest. to understand the economics of the transaction. Fourth. mastering the art of consulting. Third. My son is in his sophomore year at Emory and Visit the Vault Finance Career Channel at www. In addition to learning how to build. and furthermore. Knowing you’ve had a positive influence on people both in their personal lives and in their careers is one of the most rewarding aspect of any person’s life. it is certainly about giving back by mentoring. the objectives and goals of the transaction and the risks and rewards for each party involved is essential. regardless of what field they’re in. Second. Watching them progress from the day they came through our door with uncertainty and tentativeness to becoming selfsufficient. you need to be an effective communicator. I’ve enjoyed sharing my knowledge and experience to help develop those successful careers and have learned more than a few things from my staff along the way.vault.CMU. On-the-job training includes learning what questions to ask. Both staff and clients must have trust in my judgment and know that they can depend on me do to what is “right” and reasonable even if it is not uniquely popular. When you’re in public accounting. confident professionals is extremely rewarding. I’ve worked with some individuals for over 10 years. you have to set goals and objectives. dynamic and unpredictable. People who are creative and lead the way with bold new ideas and strategies. understanding the issues involved and the decisions made in structuring a transaction.

in an environment of constant praise you will only stagnate. 126 CAREER LIBRARY © 2008 Vault. it included life skills that I continue to apply today. You want the constructive criticism so that you can continue to improve and develop. Inspiring others to do their personal best and ensuring that each person sees that they can and do make a difference is important to me. My father used to say that people like what they are good at and they are good at what they like.EDU) An individual should also take the initiative to ask for feedback. go with the flow. I was mentored as a child by my parents. and not expect perfection from yourself all of the time. I think it should also be up to the individual to seek out their own mentor. I coach our employees on a daily basis as I love to teach. and it’s from my professors that I chose public accounting as my career. You don’t want to chose a mentor who will only pat you on the back and tell you that you’ve done a good job. The coaching I received went beyond technical skills. But I would hope that in looking at the whole picture. Emulate the positive traits you see in these individuals. There have been times where certain family events have been missed and times when certain business events have been missed. My partners at Reznick Group have inspired me to advance beyond what I thought was possible. Customized for: Will (wmz@ANDREW. I have always worked throughout my children’s lives and have dealt through the common work/life balance issues. I’ve been mentored throughout my life. Feedback is not always an easy thing to hear. P.View from the Top: Advice from Finance Professionals Reznick Group. A good mentor will give you feedback even when you’re doing great. What has surprised you most about working in the accounting industry? The constant change. They should observe the successful people within their organization. learn from their decisions. There have been significant changes to the accounting profession throughout my career. soon will be applying to the business school. I’ve also been mentored at work. identify their attributes and try to determine what makes them successful. sometimes even on a daily basis. but you can’t improve without it. Do you have any special techniques or philosophies that help you maintain your work balance? It’s about knowing your priorities. In addition. This is a challenging and ever changing environment so it is important to have a passion to succeed and a hunger for knowledge. I was mentored in college by my professors who gave me advice on what field to pursue. Balancing the pace of change with training and implementation continues to be a challenge. Many transactions today are completed entirely using information technology so information technology specialists are added on the audit team to gain an understanding of a client’s electronic data interchange and to test its output.C. What advice would you give a young person considering a career in accounting? Choose something that you’re passionate about.CMU. I have demonstrated to my children that you can really have both a career and a happy family so long as the communication is open and compromises can be made. federal and international tax professionals on a particular engagement. . How can someone find a mentor within their company/industry? I know that some companies adopt formal mentoring programs but in addition. Have you ever been mentored or mentored others? Yes. My daughter is a senior in high school and will be entering college next year. You just need to be flexible. the need to integrate specialists onto the audit team has increased significantly.com Inc. The quantity of accounting rules and financial pronouncements issued has increased tremendously during the past five years. Other examples might include utilizing valuation specialists as well as state.

What other careers and life choices did you consider before deciding on accounting? I originally intended to be a stockbroker and chose finance as my major at the University of Maryland.CMU. message boards. P. I really enjoyed the course work and did well. During recent years.vault. This trend started with just investments but has now reached a significant number of other financial statement components that will touch and affect all aspects of the financial statements.EDU) Visit the Vault Finance Career Channel at www. our financial reporting must keep pace. the Vault Finance Job Board and more. been generally reported on a historical cost basis. and will continue to be a focus to align the generally accepted accounting principals that exist for various nations to a set of standards that will be adhered to on an international basis. In addition. the enthusiasm and the intellectual challenges of “tax season.com/finance for insider firm profiles.” This experience sealed my decision and I changed my major from finance to accounting. what would your dream career be now? I would probably choose something involving the travel industry as I love to travel. Financial statements have.View from the Top: Advice from Finance Professionals Reznick Group.C. But when I took my first accounting class. with increasingly more requirements and more oversight. Any predictions about the future of the industry? The industry is going to continue to become more sophisticated. up to now. There is. I interned with a public accounting firm and experienced the energy. Customized for: Will (wmz@ANDREW. CAREER LIBRARY 127 . as the economy has become more global. During the spring semester of my junior year. the Financial Accounting Standards Board has issued several pronouncements which require components of the financial statements to be reported on a fair market value basis. If you were not in accounting.

an association of separate and independent accounting and consulting firms in 80 countries. with experience. he has been extensively involved with advising clients within the firm’s financial services group. and if you can show that you have the skills and experience to meet the responsibilities of the position— and this includes understanding and skills related to technical. Bringing strong skills and a fresh mindset to the firm. people and client responsibilities—then you have a much better chance of succeeding. You need to have a keen awareness of circumstances around you—what are the dynamics of the situation. You have to learn how to motivate and lead—and that understanding and those skills come. Kass has played an integral role in the firm’s growth and national presence over the last 21 years. Kass is a member of the American Institute of Certified Public Accountants. Pennsylvania and Florida. Q&A with Steven Kass What are some steps that you took to get to the position that you are in now? The most important step in moving ahead in business or your career is to build a strong foundation and knowledge base. Kass—Co-Managing Principal Co-Managing Principal Steven Kass has served at Rothstein Kass for the past 21 years. and I learned from that process.EDU) What are some things that you learned on the job and not in the classroom? You need to have both technical skills and experience. and he frequently lectures before industry groups and professional associations. He is also a member of the firm’s board of directors he has extensive experience promoting audit. He was honored in January 2004 with a Distinguished Achievement award by the banking and finance unit of B’nai B’rith International. For me. in part. I would add that. the New Jersey Society of Certified Public Accountants and the New York State Society of Certified Public Accountants. . After three years. Kass began his career with Arthur Young (now Ernst & Young). most importantly. he joined Rothstein Kass. Mr. I saw what they did and what worked for them. You have to understand what is required in the position to which you aspire.. tax and advisory services to a wide range of public and private businesses and their owners. Too often people sit back and wait for things to happen. and you need a range of skills and experience that you can develop only in the field. The classroom does give you a 128 CAREER LIBRARY © 2008 Vault. to succeed you need to take ownership of your career and not wait for things to be presented to you. Mr. what is influencing the outcome and you need to learn to trust your instincts. Mr. Then you need to be observant of other successful people and what makes them tick. Customized for: Will (wmz@ANDREW. Mr. Kass received his BS in accounting from Syracuse University.Rothstein Kass Steven A. Kass serves on the advisory board for the Lubin School of Accounting at Syracuse University and recently completed a two-year term as international chairman of AGN International Ltd. organizational. You cannot be afraid to make a decision. and that’s not the way to succeed. Mr. Additionally. You need to have a broad understanding of your clients’ needs and the services you are providing.com Inc.CMU. one of the things that helped me a lot in my success is that I paid attention to other individuals. He is certified to practice in the states of New Jersey. New York.

I don’t go for multiple email addresses. because both work and family are important and deserve appropriate attention. I am not sure I know what I would like to change. effective executive? A good leader needs to have vision. A good leader needs to be able to motivate people. adaptable and observant. not make it any more complicated. And. and it is something I do work hard to improve upon. I am far from the best role model. Without having talented and highly motivated people. new services. Charisma doesn’t hurt either. and we practice this concept at all levels of the firm. Visit the Vault Finance Career Channel at www. you need to be nimble when you see change around you. and they created new requirements. although there are times that I can certainly be better at it. What would you most like to change? I feel pretty blessed with my career so there’s not a lot that I’d like to change. And there are mutual benefits when the resources are developed and focused properly. What personality traits or attributes do you think make for a good. Those events really changed the landscape of the accounting profession. the Vault Finance Job Board and more. What is the most rewarding aspect of your career? The most important thing for a professional services firm is its human capital.EDU) Another technique is that I only have one calendar for work and home.com/finance for insider firm profiles. the easier it is to control my life. He or she needs to see the big picture and have a good sense of where the firm needs to go. Do you have any special techniques.vault. and you make sure you do take the time needed to take care of obligations and interests. You need to schedule your family time as if it’s your most important client. flexible. and it can also create opportunities. you never could have anticipated the collapse of Arthur Andersen and the subsequent implementation of Sarbanes-Oxley legislation. As far as the profession goes. it’s a firm philosophy to “disengage” during time off. We try not to interrupt anyone’s scheduled time off with work issues. in particular.View from the Top: Advice from Finance Professionals Rothstein Kass foundation. both the individuals and firm succeed. but the remarkable evolution in the profession exceeded my expectations. but at the end of the day you need to develop leadership and people skills.CMU. I put it in my calendar. If you think about the accounting industry. That way it stays a priority. especially a technical foundation. you cannot really build the strong reputation that you need in order to be successful. The more I combine my databases and have all information in one central place. Sometimes you need to have the flexibility to schedule your leave to deal with family-related issues. Actually. CAREER LIBRARY 129 . Being charismatic is good. The profession has gone through tremendous growth have and I always understood and even expected change. What has surprised you the most about working in the accounting industry? I’ve always understood accounting to be a dynamic profession. the type-A personalities that we are. Seeing people achieve and benefit from the growth of our organization is really one of the most satisfying and gratifying aspects of my current position. but I want to make sure we can adapt quickly to or in advance of any significant changes. I try to simplify my life. for that matter. What surprised me the most is the dynamic effect Arthur Andersen imploding and Sarbanes-Oxley being created had on the profession. Customized for: Will (wmz@ANDREW. He or she needs to be nimble. What impact has your career had on your personal and family life? Balancing your career and family life is always a challenge to highly motivated people. message boards. a good leader needs to make sure he or she is surrounded by good people who can become good leaders. Change can be unsettling. I have one email address also. new ways we can help our clients. and my most effective technique is literally to schedule my family time. methods and philosophies that help you maintain a work/life balance and be a successful professional? I think it’s simply a matter of keeping work/life balance a priority. I literally do schedule my family time. and you need to know when to trust your instincts.

Customized for: Will (wmz@ANDREW. Have you ever been mentored. don’t treat it like a job. both. who was also an accountant. And I continue to mentor professionals who hope to be leaders tomorrow in all aspects of the business. There will probably be continued consolidation of accounting firms. another. You want to find mentors or coaches with whom you will have a certain comfort level. Another may advise you on how to approach very specific situations or client issues. you want to seek someone out who can help you provide those intangibles to make you more successful.EDU) 130 CAREER LIBRARY © 2008 Vault. In my capacity as co-managing principal of Rothstein Kass. and there’s going to be continued globalization of the profession. People always need mentor regardless of where they are in their career. Accounting felt more comfortable to me and. because you will want to have open conversations and discussions. or mentored others? Yes. Accounting has been great. I did consider a Wall Street career. People who are the recipients of it have a better chance in excelling faster in their career. . Take ownership of it. you are responsible for developing and implementing your career plan. You need to be observant of different traits of the individuals and identify those individuals with whom you are most likely to have similar thoughts and approaches. If you’re a mentee. each providing you with a different perspective and perhaps advising you in a different aspect of career development. How can someone find a mentor within their company/industry? You will probably have several mentors. You want to deal with someone who feels comfortable with you in terms of his or her personality traits as well as their skills sets. because hopefully one never wants to stop learning and developing. There were several others. as opposed to waiting for it to get to you and waiting for someone to acknowledge you. I like to think I am helping others as I was helped to develop professionally and personally throughout my career. In any career you need a vision of where you want to go and how you will get there. I have had a number of people who have guided me and offered me advice. The standards on international levels are likely to converge. Don’t wait for things to come to you. I would advise a person embarking on a career in accounting to take it seriously. You need to aggressively go for it. I think mentoring is a responsibility.CMU. I would tell a young person that you need to embrace your career. as I reflect on it today. My father. and to put yourself in a position where you’ve earned the position—and shown proven yourself in the position—that you’re looking to achieve the needed expertise or experience for the next position. There’s always going to be new services and products. As a mentor. As a mentor you should identify your future leaders and put each of them into a position to succeed. was a great role model and mentor to me. it was the right decision. I have spent a lot of time mentoring and coaching individuals who are leaders today. and it’s something that we should do. Any predictions about the future of the industry? It’s going to continue to evolve. What other careers and life choices did you consider before deciding on a career in accounting? I thought about a career in finance.com Inc. One may help with technical skills development. It’s a career with a great upside. with navigating firm culture.View from the Top: Advice from Finance Professionals Rothstein Kass What advice would you give a young person considering a career in accounting? Accounting is a great career. There are always going to be new economic cycles. And. you look for people who you feel demonstrate the attributes of future leader—you have a sense that it’s worth investing in these individuals because the investment will have a significant return—and who you personally want to help through the development process. while some people will help you along the way.

CAREER LIBRARY 131 . the Vault Finance Job Board and more.vault. Don’t wait for things to come to you.EDU) Visit the Vault Finance Career Channel at www. don’t treat it like a job.View from the Top: Advice from Finance Professionals Rothstein Kass “Embrace your career.” — Steven Kass. message boards. Co-Managing Principal. You need to aggressively go for it. Rothstein Kass Customized for: Will (wmz@ANDREW. Take ownership of it.com/finance for insider firm profiles.CMU.

RSM EquiCo, Inc.
Hector J. Cuellar—President, RSM EquiCo; RSM EquiCo Capital Markets
President Hector J. Cuellar has more than 20 years of experience in corporate and investment banking, including international M&A, corporate finance and capital raising. The firm has added several new practice areas, revamped its business-development strategy, tripled its average deal size, almost doubled its number of cross-border transactions, and generated billions of dollars in liquidity for its clients. Prior to joining RSM EquiCo, Mr. Cuellar served at Banc of America Securities, the full-service investment bank and brokerage subsidiary of Bank of America Corporation, as managing director and manager of the firm's Los Angeles office. In this role, he oversaw the firm's global activities in the aerospace/defense and engineering/construction industries and advised some of the nation’s most prominent companies, including Raytheon, Lockheed Martin, CBI, General Dynamics, Kiewit, Goodrich, Boeing, Bechtel and Fluor. Mr. Cuellar joined Bank of America in 1980 as an international finance officer and associate vice president in the bank's Mexico City office, where he handled corporate and government sector clients. Mr. Cuellar later transferred to the company's Chicago corporate office, where he served general industrial clients and subsequently was promoted to managing director, providing corporate and investment banking services to a variety of multinational corporations. Mr. Cuellar is a director of the Mexican-American Legal and Educational Defense Fund (MALDEF) and previously served as president of the California Pacific Chapter of the United States-Mexico Chamber of Commerce and member of the U.S. Space Council. In 2004, he was named one of the nation’s 100 Most Influential Hispanics by Hispanic Business Magazine, and in 2007 he was listed as one of the Top 25 Latinos in Finance by Latino Leaders magazine. Mr. Cuellar received his BA in accounting from Loyola University in Chicago and an MBA from Northwestern University’s J.L. Kellogg Graduate School of Management. He holds FINRA Series 7, 24 and 63 securities licenses.

Q&A with Hector Cuellar
Customized for: Will (wmz@ANDREW.CMU.EDU)

What are some steps that you took to get to the position that you are in now?
I benefited from having fairly broad exposure within the field of finance, which gave me some valuable perspective, especially compared with people who narrowly specialize. I spent many years working in the global corporate bank for Bank of America and within Banc of America Securities and thus held a variety of positions, both in the United States and abroad. So I gained a fairly international perspective early on, without losing my appreciation for the idiosyncrasies of local, regional and national markets. Experiencing the evolution of Bank of America’s investment banking practice first hand also taught me some valuable lessons. I learned that having expertise in finance and investment banking products are not enough if you want to get to the top of this field; you also need

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to develop an in-depth understanding of relationships as well as of a particular industry. Knowing a lot about aerospace and defense has been hugely beneficial to me. Developing relationships with some of the major industry players has been even more valuable.

What are some things that you learned on the job and not in the classroom?
Lessons can be learned in a lot places outside the classroom: at home, in the office, on the street. In this business, an absolutely essential attribute is trust, and there are no shortcuts to gaining it; you must earn it, patiently. That can’t be learned in a class. The art of negotiation, which at its core is what deal-making is, is not a book-learned talent. Client management is another crucial skill that has to be learned on the job. Of course, the need to constantly stay abreast of industry trends requires lifelong learning.

What is the most rewarding aspect of your career? What would you most like to change?
I have found this to be an extraordinarily exciting career, one that has helped me grow as a person both on and off the job. Investment banking in particular has given me a very broad perspective, a global point of view, which I think has made me more sensitive to cultural differences. That’s useful in an increasingly interconnected and interdependent world. I’ve also had a chance to work with some really bright people, not only colleagues and clients, but other advisors such as lawyers, private equity investors and tax specialists. There is not much I would change. I suppose I might have left Banc of America Securities a little earlier.

What personality traits or attributes do you think make for a good, effective executive?
In this business, a strong work ethic is an absolute prerequisite. If you’re not willing to work hard, you’re not likely to succeed. You also should have good analytical and financial modeling skills, as well as a solid grasp of accounting, corporate finance and business valuation. This is a demanding field, and you’re often juggling multiple assignments, so time management skills are essential. If you want to move up the executive ranks, you also must learn to be a decision-maker and an effective manager of people. Leadership requires a well-honed sense of fairness. A leader must be willing to walk the walk and not ask people to do anything he or she is unwilling to do. He or she should serve as an example to others.

What impact has your career had on your personal and family life? Do you have any special techniques, methods and philosophies that help you maintain a work/life balance and be a successful professional?
To be candid, my not-inconsiderable ambitions have put pressure on my family and created challenges in my personal life. Investment banking can be lucrative career, but it can also be extremely demanding. There is a lot of travel, a lot of stress. It’s also incredibly stimulating and at times even exhilarating. I’m still learning to manage and improve the balance in my life. One thing that’s definitely helped: bringing my wife with me when I travel abroad. I also strongly urge people to take advantage of their time off. Don’t skip vacations.
Customized for: Will (wmz@ANDREW.CMU.EDU)

What has surprised you the most about working in the finance industry?
I’m surprised at how much fun this business has turned out to be. I’m also somewhat surprised, and definitely pleased, by how well this field aligns with my personality, interests and passions. There is no boredom in this arena. Deregulation and globalization have helped stimulate rapid evolution, and nowadays banking requires long hours and involves considerable risk. At the same time, the upside potential is better than ever.

Visit the Vault Finance Career Channel at www.vault.com/finance for insider firm profiles, message boards, the Vault Finance Job Board and more.

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What advice would you give a young person considering a career in finance?
Do your best to determine your desired end game; that is, decide where you want to end up in your career. Then do your homework to assess the skills, experience and attributes you’ll need to get there. Develop the requisite technical abilities, and then steadily add other skills that will help you achieve your long-term goals. Develop and maintain relationships. Don’t compromise your integrity; develop a reputation as a straight shooter with high ethics. Finally, take responsibility for managing your own career. Don’t count on a company or institution to do it for you.

Customized for: Will (wmz@ANDREW.CMU.EDU)

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CMU. CAREER LIBRARY 135 .View from the Top: Advice from Finance Professionals RSM EquiCo.” — Hector J. President. Don’t count on a company or institution to do it for you. Inc. Customized for: Will (wmz@ANDREW. message boards. Inc. “Take responsibility for managing your own career.EDU) Visit the Vault Finance Career Channel at www. Cuellar. the Vault Finance Job Board and more. RSM EquiCo.vault.com/finance for insider firm profiles.

Gennaro J. and the National Association of Industrial and Office Properties. of the Club at Nevillewood Finance Committee.Schneider Downs & Co. the classroom is 136 CAREER LIBRARY © 2008 Vault. Mr. DiBello joined Schneider Downs in 1987. I just celebrated my 20 anniversary with the firm. the Constructors Association of Western Pennsylvania. He also excels in developing. th Customized for: Will (wmz@ANDREW. . professional services and automobile industries.com Inc. I am currently a member of our firm’s board of directors. Q&A with Gennaro DiBello What are some steps that you took to get in the position that you are in now? I’ve actually been very fortunate to have an opportunity to work my way through Schneider Downs. Mr. communicating and implementing tax minimization strategies. of the Schneider Downs Board of Directors and of the Schneider Downs Engineering. real estate. He currently serves as a tax advisory services shareholder. The handson experience that I received at the two smaller firms was absolutely wonderful. The education was critical as it was a foundational stepping stone for my career. not just in the college classroom. Mr.EDU) Was Schneider Downs your first job? No.CMU. He is also a member of the Young Presidents Organization. He also coaches youth sports for Our Lady of Grace School and the Scott Township Athletic Association. managing federal and state tax examinations. The education was great. DiBello is a member of the American and Pennsylvania Institutes of Certified Public Accountants and the Maryland Association of Certified Public Accountants. Construction and Real Estate Industry Group. Perseverance has been a key essential ingredient in arriving at this success. I learned a lot in a small environment. Mr. I’ve learned by doing. I’d certainly encourage people to continue to learn. it was all done manually. but through practical experience and continuing education. Mr. DiBello received his BS in business administration from Duquesne University. DiBello also serves clients in construction. Technology was not as prevalent back then. I got here as an entry level accountant and I’ve made my way through several levels of management. DiBello—Shareholder Shareholder Gennaro J.. I learned about the profession and became enthused about public accounting. but I have spent my entire career in public accounting. the Construction Financial Management Association. DiBello has widespread experience in all areas of tax and business planning associated with closely held companies and delivers services to the firm’s clients on a variety of tax and business planning matters that include the coordination and delivery of tax compliance services to closely held businesses and their owners. Inc. I was with two smaller firms before I joined Schneider Downs. and became a shareholder in 1998. What are some things that you learned on the job and not in the classroom? I attended Duquesne University. DiBello also is a member of the Board of Trustees with La Roche College. and overall entity and individual tax planning. the Master Builders Association. Pittsburgh Chapter. manufacturing.

message boards. My support network is tremendous. We are recognized as a top 50 accounting firm (No. you need to have the ability to change gears. I’ve got a quote on my desk from Vince Lombardi—“Leaders are not born. What impact has your career had on your personal and family life? Do you have any special techniques. Customized for: Will (wmz@ANDREW. they are made through effort and hard work. If there was something in particular. It’s never perfect. What is the most rewarding aspect of your career? What would you most like to change? There are actually a few. we have the work compression in the January to April time frame and that certainly gets to be one sided. What personality traits or attributes do you think make for a good.vault. An effective leader also develops the younger talent. 44) in the United States. Along with excellent interpersonal skills you need to be a good communicator. I don’t know that I would change much.CMU. Visit the Vault Finance Career Channel at www. it is the work compression during the January-April time frame. quite honestly. which can cause a lot of stress both on the family and the professional fronts. I try to find time to enjoy with the family. It’s not just about numbers. Part of the work/life balance is being able to achieve and enjoy. Our culture has been wonderful here. I wish there was a way we could spread the workload compression. You also need to have excellent interpersonal skills. I enjoy marketing the firm and new business development and.. Day to day it’s a whole new set of issues. a lot of statistics. It’s never easy to achieve that balance. The development of relationships with clients and with the business community is very important. Without question.com/finance for insider firm profiles. very critical in our business. Some of my family members think that I sit all day at an adding machine and that’s certainly not what I do on a day to day basis. whether it is a vacation or just time away from the office. very theoretical. written and verbal communication skills. I’ve made very close friends here and there’s a tremendous amount of interaction with my co-workers and their families. my clients and the business community. I’m also blessed that our organization recognizes the importance of work/life balance. fast and often. whether for public accounting or any area of finance. to find time to pursue those interests is challenging during busy season. and I’m very proud to be a part of this organization. As I mentioned.View from the Top: Advice from Finance Professionals Schneider Downs & Co. but it’s very important in a professional’s life.EDU) What has surprised you the most working in the finance industry? The biggest surprise is that there’s a misconception that the finance industry is mostly number crunching. the Vault Finance Job Board and more. methods and philosophies that help you maintain a work/life balance and be a successful professional? I’m blessed with a wife and a family who understand what I do. There are no two days alike in a finance professional’s life. not being afraid of change. It’s about continuous relationship building. at the end of the day it’s up to me to keep and maintain that balance. the workplace is very practical. People skills are very. In order to be effective. I’ve grown up with this organization and I’m very proud of the achievements that I’ve been part of through my involvement on the client service side and with our governance helping to lead the firm into the future. you must have good critical. CAREER LIBRARY 137 . empowers them. and then ultimately trusts them. It’s also cultivating and growing relationships with my colleagues.” I remind myself of that everyday. You need to be able to react to the needs of business. Inc. Communication skills are key. It has been incredibly rewarding here to be part of a management team that has helped our firm reach unprecedented levels of growth. It is essential that to work in our industry. effective executive leader? I think an effective leader is someone who is absolutely comfortable with taking responsibility and being held accountable. Along those lines.

Customized for: Will (wmz@ANDREW.CMU. My father has been self-employed for 45 years. “Son. I think there will always be opportunity for finance professionals to enjoy rewarding careers. Don’t be afraid to ask questions. Have you ever been mentored. It’d be an interesting job and an interesting ambition. I got two words for you: Tiger Woods. I had set goals for when I wanted to become a shareholder or a partner. and he said to me a couple of weeks ago.View from the Top: Advice from Finance Professionals Schneider Downs & Co. Inc. Be open-minded. Don’t be afraid to have the courage to go out and find the answers on your own. I have an eightyear-old son.EDU) 138 CAREER LIBRARY © 2008 Vault. closely held businesses.” Any predictions about the future of the industry? We operate in a global economy. it would be a great question to ask: “Do you have a mentoring program?” We have a mentoring program for our staff. I owe much of my success to those who took the time to mentor me. When I was new in the business I always thought at some point in time. Take a look at those you work with. I think a lot of people like to be told what to do and those that stand out are those that take some initiative to try to seek out answers and solutions on their own. I’d love to be playing golf professionally. Stand out. the opportunity is out there. I saw myself running the family business. multinational organizations. and getting into public practice. whether it is working with small. my fall back was going to be running the family business.. Look to see who you admire and respect. I would be the CFO for a publicly traded company. Had I not attained my goals. or mentored others? How can someone find a mentor within their company/industry? Have I been mentored? Yes. be ambitious and learn from those you work with. I enjoy the challenges of each day and public accounting has been very professionally rewarding for me. Whether it’s conversations in a car. Because of the global economy. I think the future of our industry is quite bright. To the extent that it didn’t happen. or has those traits. There are continuously changing rules that allow opportunity. I think young professionals entering the finance industry should find a mentor. the typical protocol is that you get three to four years of experience and you end up in industry somewhere. You need to be inquisitive and you need to have some ambition to do it. or discussions in our lobby or water fountain discussions. What other careers and life choices did you consider before deciding on a career in accounting? If you were not in this field. One of the key strengths of every well-run organization is the finance area. Am I mentoring others? Yes. we need to take the time to mentor the future leaders of our organization. It’s a competitive industry. What advice would you give a young person considering a career in finance? Learn through your supervisors. I think in any organization—for any new kids coming out of school—through the interview process. To be a problem solver is very critical in our business. when I get older I want a job that’s going to be fun and one that I can make a lot of money” and I said. “Dad. who is holding themselves out as the leader. If I had a dream job. to working for large. what would your dream career be now? Interestingly it’s part of the goal set that I had once I entered public accounting. Take time each day to think about what you can do to help your organization and its clients. to public practice. has a lot of energy. he’s approaching 72 years old. Currently I am mentoring young team members and shareholders within our organization. someone who’s credible.com Inc. take challenges. the dynamics of the world of finance. and don’t be afraid to emulate them. and I think the slow down is starting to happen. Coming out of college. I think as leaders we’re also finding informal ways to mentor. .

message boards. CAREER LIBRARY 139 . “You need to be inquisitive and you need to have some ambition to do it. Schneider Downs & Co. Inc.com/finance for insider firm profiles. the Vault Finance Job Board and more.View from the Top: Advice from Finance Professionals Schneider Downs & Co.” — Gennaro DiBello.. Customized for: Will (wmz@ANDREW. Tax Advisory Services Shareholder.EDU) Visit the Vault Finance Career Channel at www.vault.CMU.. Inc.

get to the end of your day and get home. Q&A with Catherine Maher What are some steps you took to get to the position that you are in now? I don’t think I consciously took specific steps for this role. What are some things that you learned on the job and not in the classroom? The biggest thing is to think of things from all angles. .CMU. don’t just think about what you need to do your job correctly or to keep your report in balance. You’ve got to think about first. the customer. what impact this is going to have on the customer.EDU) What is the most rewarding aspect of your career? What would you most like to change? As far as changing. Someone that’s very observant of what goes on. specifically at the ground level. Maher received her BS in business administration from St. Inc. When you have a problem. Maher maintains a Series 27 registration. I did the jobs I had along the way to the best of my ability. Ms. on other departments.com Inc. You can’t be completely emotional or completely rational.Scottrade. The most rewarding aspect? Again. She is a Certified IRA Services Professional. providing our associates with 140 CAREER LIBRARY © 2008 Vault. You really need to step back and think about the downstream implications of your work and how the customer could be impacted by that and how other departments could be impacted by that. You have to balance. That mission statement talks about our corporate culture. I don’t know that there’s anything I’d like to change about my career. for the last 12 years and is responsible for managing all back office operations. I am fortunate enough to work for a firm that firmly believes in promoting from within. I have our mission statement hanging on the wall in my office. Inc. Customized for: Will (wmz@ANDREW. Louis University. Catherine Maher—Executive Director of Operations Executive Director Catherine Maher has served with Scottrade. Ms. and secondly. It helps if you love the company you work for and you do truly believe in its mission. So much happens there and you must pay attention to it. I am just so lucky to work for a firm that is really committed to its mission. What personality traits and attributes do you think make for a good and effective executive? Someone who can make a rational decision. I don’t think that is touched on in the classroom a whole lot. So don’t just get your report in balance. I am probably the luckiest woman there is.

accounting. message boards. I feel very lucky to have such a healthy balance. Finance alone isn’t enough anymore. I’m fortunate to have landed in a company that believes in the same thing I do. What has surprised you the most about working in the financial industry? I started this job two years out of college and one of the things that surprised me was the warmth of the place. and about providing our customers with the products and services they need. someone whose behavior is nothing less than ethical. All aspects of business are important: consider marketing. probably it would have not been entirely different. But at our firm. What other careers and life choices did you consider before deciding on a career in finance? If you were not in the field. Have you ever been mentored. I actually interviewed while I was still in college with one of our competitors and I thought. Follow the financial markets. we don’t sit in the office with our doors closed all day. who makes good decisions. We’re approachable. the more opportunities you can create for yourself. CAREER LIBRARY 141 . study what worked for them and what did not. methods and philosophies that help you maintain a worklife balance and be a successful professional? Some days are better than others.” It’s all give and take. there have been some tough days. I think you look for someone with sound judgment. “Your family comes first. but that comes with any job. In finding a mentor. Visit the Vault Finance Career Channel at www.” I look back on that and chuckle at that day.com/finance for insider firm profiles. Expose yourself to as much as you can. I have not one day considered anything else. The more well-rounded you are. I work at home in the evenings. because since I have been here I have never once considered doing anything other than this. fortunately. “I don’t want to do that. or mentored others? How can someone find a mentor within their company/industry? I would say. Find an internship. opportunities. and our firm does believe.vault. I knew I did. What advice would you give a young person considering a career in finance? Read as much as you can about business. but that’s really true. about fostering success. But if my son gets sick and I have to go pick him up. What would my dream career be? That’s a tough question. I really think it’s a give and take. the Vault Finance Job Board and more. Now don’t get me wrong. no. family place. too.EDU) Any predictions about the future of the industry? I think it is going to get more and more automated with technology developments designing the changes in our processes. I keep saying how lucky I am. officially. they understand that. Find an interesting corporation and read about it. To work for a firm that believes in the same things I do has really been fantastic. legal. in family. So. Make sure you’re at least exposed to the technology side of things. who really has the passion and compassion—the passion for Scottrade and the compassion for customers and for employees. It’s really a very warm. I probably would have been in our IT building! It would be the only other career I really considered. What impact has your career had on your personal and family life? Do you have any special techniques. I am fortunate enough to work for a CEO and company that really preaches. too. and when I came out of college I wanted to work in MIS. what would your dream career be now? I graduated with majors in MIS and finance. Inc.CMU. You knock on the door and you ask a question. I think anyone considering a career in finance better also get some education in IT and project management.View from the Top: Advice from Finance Professionals Scottrade. Customized for: Will (wmz@ANDREW.

She assists clients with accounting. She is a major contributor to the innovative advancements and industry leadership that have become the trademark for SS&G. service businesses. I basically learned everything I know about business hands on: how to be an auditor and how to manage people. Ms. then manager up to senior manager. a Big Eight firm at the time. Rubin was a senior manager at PricewaterhouseCoopers in Cleveland.EDU) In college. and management consulting services. where she spent 11 years. Everything I do pretty much everyday I learned on the job. you are not really taught how to do actual accounting work. Rubin has spent her professional career working with privately owned businesses.CMU. Inc. Prior to joining SS&G. Ms. 142 CAREER LIBRARY © 2008 Vault. you’ve had a brush with accounting but. due diligence. I was with PwC for 11 years before I joined SS&G. Playing an integral role in one of the fastest growing firms in the country. mergers and acquisitions. Ms. When you come out of school. She is a member and immediate past co-chair of the attorneys and accountants division of the Jewish Community Federation of Cleveland serves as treasurer of the Oakwood Club and is on the board of trustees of the Park Synagogue. Rubin is a member of the American Institute of Certified Public Accountants and the Ohio Society of Certified Public Accountants. Patricia B. Inc. Ms. and probably one tax and two audit classes.SS&G Financial Services. employee benefit plans. . Rubin—Director. At PwC. then a senior accountant. I then switched from a national firm to a regional firm. Ohio. Rubin received her BS in accounting from Miami University in Oxford. unless you’ve had internships. starting as a staff accountant. intermediate accounting. but everything else is on the job. if you are planning on a career in public accounting or even finance. Q&A with Patricia Rubin What are some steps that you took to get to the position that you are in now? I started out in public accounting at PricewaterhouseCoopers. you take entry-level accounting. You really learn the job on the job.com Inc. so maybe five accounting-related courses. Ms. nonprofit organizations. Assurance Services Director Patricia Rubin has spent the last 15 years at SS&G Financial Services. I took a traditional audit partner path. tax planning and consulting. operational and controls review. I came to SS&G as a manager and was promoted to director (partner) shortly after I joined. attestation services. and country clubs. manufacturing and distribution companies. Your accounting classes give you a good overview of the industry and a little about the world you are about to enter. strategic planning. Rubin is responsible for all assurance services in its Cleveland office. technology-based businesses. What are some things that you learned on the job and not in the classroom? Customized for: Will (wmz@ANDREW.

View from the Top: Advice from Finance Professionals SS&G Financial Services. I never have in my entire career. I have a fairly good work-life balance. People want things faster and faster and it can get very difficult. Inc. but as individuals we’re very independent due. If there’s something I need to attend or something I want to do. but its rewarding as well. as well as constantly meeting new people. CAREER LIBRARY 143 . and be knowledgeable about the business you’re in. in part. Visit the Vault Finance Career Channel at www. I try to stay on top of my children’s lives by meeting teachers in the beginning of the year. and seeing them grow and mature in their careers. it’s my family night. I like helping their businesses grow and succeed. It can be very demanding. It may sound corny. What would you most like to change? I would probably try and figure out a way to reduce the number of hours during tax season! Aside from that. we catapulted into the paperless world.m. The good thing about SS&G is that every combination works because it’s a resultoriented place. Once you’re out of school. Sometimes you just need to think about it and process it. but at this point. I try to stay on top of what is going on with my family. What impact has your career had on your personal and family life? I’ve always worked full time. but you really have to study hard and get good grades in order to get a better job. and making sure to be on top of their school calendar. As a family unit we’re very close.CMU. particularly in the winter. I think every man and woman wants some sort of work/life balance and a lot of companies preach it. What advice would you give a young person considering a career in accounting? Public accounting is a great career and a fun industry. I enjoy working with our staff.” Customized for: Will (wmz@ANDREW. teaching them.EDU) What has surprised you the most about working in the accounting industry? It’s constantly changing. He’d say.com/finance for insider firm profiles. There have been times when I might not have been able to do something they wanted me to do and they had to be understanding. By being organized and always being a step ahead of the curve. At SS&G. which was a challenge and a learning process but has made us a more efficient firm. I make them a priority and don’t really feel like I am missing out on anything.vault. First of all. The technology advances in the last three or four years have been significant. and you do not have to be sitting at your desk from eight in the morning to eight at night. Everyone has their tricks-of-the-trade. to my career. we now live in a world where everything is instant. have strong organizational skills. be a good listener. The first is I really enjoy serving my clients. there are a lot of career paths that you can choose from and your first position will help you along the way. I always look ahead to when vacations are and do not let events and days off sneak up on me. the Vault Finance Job Board and more. Second. I worked with a partner who always left early on Wednesdays. I have a husband and two children. methods and philosophies that help you maintain a work/life balance and be a successful professional? There are a few things I’ve done over the years.” He went home at 4:30 p. but our company lives it. I never work late on Friday nights. I am able to avoid running around in crisis-mode the night before saying. It seems like we need to tell the business world that sometimes it’s ok to sleep on something and that you can’t always have an instant answer. message boards. I block the time on my calendar just as I would for a client or a doctor’s appointment. effective executive? You need to be flexible. every Wednesday night and it worked for him.m. or 5 p. and they are understanding and very supportive. “I have to be at the school and have this huge presentation at the same time tomorrow. Do you have any special techniques. What is the most rewarding aspect of your career? I look at the rewarding aspects of my career in two ways. “My wife knows I’m coming home. What personality traits or attributes do you think make for a good.

View from the Top: Advice from Finance Professionals SS&G Financial Services. it’s still a fabulous career. or mentored others? How can someone find a mentor within their company/industry? SS&G has a formal mentoring program in which I have been both a mentor and a mentee. I had a one-year-old child and the job at the national firm required frequent travel and I didn’t have as much control of my schedule. I didn’t really know what it was although I did have some family members who were accountants. we have to be careful to continue to dot our Is and cross our Ts. so I changed jobs in order to accomplish that work/life balance that I just didn’t see happening in the early 1990s at a national CPA firm. you have to have strong communication skills. When I look back. I remember thinking I have to go to college and I’m good with numbers so I think I’m going to become an accountant. You have to find someone you really feel comfortable with and be able to say. so I decided to become an accountant.” or “I’m struggling with this. We are constantly questioning our independence and what the rules allow us to do. Customized for: Will (wmz@ANDREW. Have you ever been mentored. I wanted to go to a four-year college and be something when I finished. I also think that accounting has the misconception of being boring and that you just move numbers around all day. moving from a national firm to a regional firm was a real life choice for me. Independence in a regional firm is always an issue. Honestly. What other careers and life choices did you consider before deciding on a career in accounting? When I think back to school. which turned into a mentor relationship. Accounting is really a people business.” You have to like the person and respect them personally and professionally. Inc. however. Any predictions about the future of the industry? I think as the scrutiny of what we do continues to grow in intensity. An employee looking for a mentor at SS&G just needs to contact HR and make a list of desired mentors. All that said.CMU. There are a lot of really good jobs with potential to grow.com Inc. You must have the technical skills but as a student. . you should really develop your people skills because those with the strong people skills are the ones who advance the fastest and the furthest. It sounds nerdy but I was that person! I liked math. “I’m not really sure I want to do this. and then they are matched up. To really be good at your job as an auditor or tax professional. Also I really wanted to be a little closer to home. a lot of my mentors resulted from having a strong working relationship. I’m not sure what direction I want to take.EDU) 144 CAREER LIBRARY © 2008 Vault. I’ve had a couple mentors that had a big influence on me. The numerous regulatory bodies that govern us make everything even more challenging.

SS&G Financial Services. Inc. the Vault Finance Job Board and more. Rubin. Accounting & Auditing.CMU. CAREER LIBRARY 145 . Director.vault.” — Patricia B. Inc. message boards.View from the Top: Advice from Finance Professionals SS&G Financial Services. CPA.EDU) Visit the Vault Finance Career Channel at www. but you really have to study hard and get good grades in order to get a better job. Customized for: Will (wmz@ANDREW.com/finance for insider firm profiles. “It may sound corny.

Debt Capital Markets where he oversaw loan origination. on the people side. high yield origination. 146 CAREER LIBRARY © 2008 Vault. What are some things you learned on the job and not in the classroom? Customized for: Will (wmz@ANDREW. he plays a key role on the firm’s senior leadership team. . Mr. I’ve done everything from corporate finance to M&A. loan syndications and now my position is really very much a general management role. Mr. and is a Trustee for the Institute of International Bankers. I’ve seen a lot. Prior to his current position. and operational activities in the U. It’s hard to teach what goes into actually being successful in the banking world. TD Bank Financial Group Vice Chair and Regional Head Brendan O’Halloran has responsibility for TD Bank Financial Group’s investment banking. sales and trading. He has also served as head of global loan syndications responsible for all syndicated loan underwritings for TD Securities worldwide. Mr. O’Halloran worked at The First Boston Corporation. getting new business. Mr.S.S. Mr.S.CMU. O’Halloran received his BA from Princeton University and an MBA from the Harvard Graduate School of Business. TD Securities & Senior Vice President.com Inc. motivating people is an important part of my job today and that’s also not something you’re necessarily going to learn in the classroom. O’Halloran serves on the Canadian Association of New York Advisory Board and the Governing Board of the University College Club of Princeton. he was head of U. Before joining TD Securities.EDU) Things like persistence in winning transactions. O’Halloran—Vice Chair and Regional Head USA. You learn those tools in schools. Inc.TD Securities. O’Halloran joined the New York corporate finance business at TD in 1989 and has gained extensive origination and market experience during his career. Also. O’Halloran provides strategic guidance to all levels of management of businesses in the U. other bright individuals on Wall Street and coming away with the deal or the transaction or the mandate. but what it comes down to is competing against other firms. and fixed income origination and distribution. private placements. Brendan J. It’s not necessarily about being able to calculate the best weighted average cost of capital in the quickest way. loan sales & trading. As a member of the TD Securities Management Committee. Q&A with Brendan O’Halloran What are some steps you took to get in the position you are in now? I had a really broad exposure to various businesses here at TD and in my previous job at First Boston where I started out after college.

effective executive? It’s a balance of intensity and desire to win new business and generate revenues or execute trades. Customized for: Will (wmz@ANDREW. On a more individual level. But the finance world is a great place to have informal mentoring and it’s just by virtue of the fact that you’re working in deal teams. find solutions. or a conference call. I think as you progress through the organization. I probably spend 40 percent of my time doing that and that’s the most rewarding. and pitch clients. you’re learning a lot from the people above you. you may be working on three or four different transactions at the same time. travel becomes more of an issue than putting books together at midnight. or mentored others? Our industry lends itself to mentoring although not so much in a formal manner where you meet every Monday at 5 o’clock. you may work on one deal team where you don’t find that fit. It’s a culture. You may not work every day of the weekend. spending time with people.CMU. that you find someone you work well with and they like working with you and they want you on their deal teams and that’s how you find your mentor. You have to put the hours in. what their issues are at the current position. along with a genuine concern for the people working for you at the firm. I am completely disconnected from work. what they want out of their next position. I’d slow the pace. but it’s more informal in nature. It is strong. The pace of the business is very fast and there are some times when I want to have a 15-minute conversation about an issue and I really only have five. That is the sort of the mentoring that goes on here at TD. talking about their careers. It may not click on every deal team.EDU) What impact has your career had on your personal and family life? Do you have any special techniques or philosophies that help you maintain a work/life balance? Finance is a fast-paced career. What is the most rewarding aspect of your career? It’s definitely working with people. even on a vacation.View from the Top: Advice from Finance Professionals TD Securities Inc. They. So it is a challenge for your family and you really are on call seven days a week.com/finance for insider firm profiles. if I had a choice. But not ever at the expense of the ideals that we have here about what sort of environment we should be creating for people. That’s how you learn and develop friendships and collegial relationships with people and then you turn around and you become the associate and you feel it incumbent to pass those lessons on to the analyst on the team. Have you ever been mentored. helping them get through problems.vault. How can someone find a mentor within their company/industry? I think people gravitate to individuals on their deal teams. but I really can’t think of a time where. because I’ve worked for other organizations where the guilt factor was huge. It’s almost by osmosis that it happens. the Vault Finance Job Board and more. If you had a choice what would you most like to change? However much I’d love to spend more time with the people. especially in the beginning of your career. So inevitably you will click with one person and may end up working on transactions. The key in balancing that is finding an organization that understands you work hard and that that’s your personality and you want to succeed. There’s always a BlackBerry email that needs to be responded to. spending time with people not only on the business issues. their aspirations. So. CAREER LIBRARY 147 . What personality traits or attributes do you think make for a good. Unless you’re all working intelligently together. I also have a business to run. your team will suffer. People will cancel Visit the Vault Finance Career Channel at www. I don’t think these two things are necessarily in conflict. respect the important personal events in your life and allow you to feel that those things can come first when they should come first. in turn. focus on all of their needs. more often than not with that person because you make a good team. it’s not a 9-to-5 career. But at any time here at TD. It’s probably the same throughout the industry. message boards. I think every firm has a different culture and the culture here is very much one of wanting to see you succeed in a motivated and aggressive manner.

You could be offering your client high yield bonds. their trips to be at their sister’s high school graduation because they’re so deep in the mindset of “I’ve got to be here. It’s always hard when you’re starting out. but I think everybody’s quite optimistic that things will be better a year from now than they are today and they’ll be better two years from now than they are a year from now.EDU) We’ve had a great year here at TD. Finance really provides open-ended opportunities for those who choose it as a career. The one thing people have to do whether they’re choosing finance as an industry to go into. so you’re not stuck on staples. we understand you give a lot of your life to the firm. you took it. But my strengths are my ability to interact with people on the client side and on the employee side. I think with finance you’re given a wide perspective on various industries. it might be nice to use a more artistic element of my brain and do something a little more creative in nature. . you have to spend some time and make sure that it’s not only something you love but something that is going to be growing. leveraged loan financings. it’s a privilege to be surrounded by people who are so bright and who are really all trying to accomplish the same thing you are. But I think over all. You have the ability to execute a myriad of products. But. What would your dream career be now? When I finish this. or whether they’re choosing subsets within finance. I considered working in sports marketing for one of the professional sports leagues for whom I had done consulting work or as a manager for a manufacturing plant. you should feel comfortable doing that. etc. But I think the industry understands these cycles.View from the Top: Advice from Finance Professionals TD Securities Inc. 148 CAREER LIBRARY © 2008 Vault. Any predictions about the future of the industry? Customized for: Will (wmz@ANDREW. You could be the best general manager in the world.com Inc. It seems to go in three-. When you work for an organization that treats people with respect. and to some extent that was because that’s what everyone else was doing. you work a lot of hours. in retrospect. that may not be the most financially rewarding way to spend your life. It seems like “oh gosh. What has surprised you most about working in the finance industry? Being surrounded by really great people with similar motivations who want to work on sophisticated financings and trades. whether it is in finance or elsewhere. So in some ways you get to work in a bunch of different industries. then employees give back even more. swaps and that makes for a career that is different every day. so when there are emergencies. is what has surprised me the most. After business school. That’s what I enjoy most and I’m not sure I’d find that anywhere else. you have to be prepared to work hard.CMU. what have I gotten myself into. It does make for a fun way to spend your day. because you’re doing financing for them or providing M&A advice. You always feel the world is ending when you see the financial results that are coming out now with the big dealers. five-year cycles. when there are issues at home. It’s a great industry to enjoy the fruits of your labor. but if you’re working at a manufacturing plant that makes staples. but it’s been a difficult year for many dealers. If it is. If you could get a job at a Wall Street firm.” But I think once you’ve been through a few cycles—I’ve been through about three cycles now where things are really bad—you do start to understand that the industry expects those cycles. this is really terrible. It doesn’t make them any more enjoyable or any less painful. What advice would you give a young person considering a career in finance? Make sure it’s what you want. There are a lot of other jobs out there in the world and everybody has their tough days.” It comes with the confidence that you work for an organization where you’re allowed to balance your life. when there are outside interests you need to attend to. You do have to put in a little homework and find out if you want to be in high yield or investment grade or public finance and make sure you’re comfortable with how those subsectors are viewed within the industry. I’m very happy I chose finance. So I’m confident the industry will bounce back.” At TD it’s very much a culture of “listen. four-. What other careers and life choices did you consider before deciding on finance? Right out of college I worked for First Boston.

com/finance for insider firm profiles. So we’ve taken a little bit of a different tact with respect to our investment banking and trading activities. the Vault Finance Job Board and more. We’re very excited about our growth in the U. We also own a significant portion of TD Ameritrade.S. on the retail side. Here at TD we’ve taken a different strategy. message boards. but we think the opportunity for growth. We’ll soon have over 1. TD Banknorth and we’re in the process of acquiring Commerce Bank. CAREER LIBRARY 149 .000 branches in the United States stretching from Maine to Florida.EDU) Visit the Vault Finance Career Channel at www.vault. Customized for: Will (wmz@ANDREW. It’s been a lower risk strategy.View from the Top: Advice from Finance Professionals TD Securities Inc. We’re in a unique position right now and very bullish on the future.CMU. building around TD Banknorth and Commerce and TD Ameritrade are huge.

Q&A with Michael Burns What are some steps that you took to get to the position that you are in now? It really comes down to hard work. it’s more difficult to find that.com Inc. He is also a member of the budget and finance committee at United Way of Massachusetts Bay. even though I am a CPA and that may seem counter-intuitive. where he was the audit department head as well as the partner in charge of the not-for-profit practice. Burns joined Tofias from Grant Thornton.EDU) What is the most rewarding aspect of your career? Positive feedback from a client. internal control reviews and debt offerings. the business of professional services is a relationship business and not really a numbers business. You need something special. Burns has more than 20 years of experience serving many prestigious institutions. uplifting and gratifying. Burns is a member of the American Institute of Certified Public Accountants. A new client is always exciting and fun. He assists his clients in the areas of financial statements. He was the lead partner on over a dozen college and university accounts in addition to most of the not-for-profit accounts of the office. and a good way to know that you must have done right with existing clients. successfully developing younger professionals in our firm. Burns—Shareholder Shareholder Michael T. I’m a niche specialist in what I do and increasingly that’s what you need in today’s economy. Mr. focusing on a niche. What would you most like to change? I think one of the challenges many of us have in our careers is finding time to operate at a strategic level. That’s something that I work on every day. the Massachusetts Society of Certified Public Accountants and the Board of Trustees at Mount Ida College. Burns. Do people trust me? Can they count on me for the substance and business knowledge that they view as key? These things transcend beyond the accounting and management classes that might have been core to my formal education. Burns received his BS from Bentley College. accounting matters and related business concerns. CPA has served with Tofias PC heading up the not-for-profit practice since July 2004.Tofias PC Michael T. and has a reputation for quality service in the not-for-profit community. Mr. . I try to stay focused on the strategic issues. 150 CAREER LIBRARY © 2008 Vault. commitment to results and for me. not just a tactical level. What are some things that you learned on the job and not in the classroom? The biggest thing that I’ve learned is that at the end of the day. but it really is a relationship business. something unique that resonates with you. audits under OMB Circular A-133. and sometimes if you’re a generalist. Customized for: Will (wmz@ANDREW. Mr. Mr.CMU. and working with new clients.

the Vault Finance Job Board and more. Although this is an old line of business. What impact has your career had on your personal and family life? As with many careers it may take time to figure out the best work/life balance system that is effective for you and/or your family. informal.View from the Top: Advice from Finance Professionals Tofias PC What personality traits or attributes do you think make for a good.com/finance for insider firm profiles. decision-making in this world of ours today is different. I’m in charge of managing my client relationships and making it all work. CAREER LIBRARY 151 . It’s a business education and a great place to get on-the-job knowledge of how businesses function and operate. Whether somebody stays in this as their career choice or does this as part of their career. I also think you have to have intellectual substance to be an effective executive. it’s much more than just cranking numbers. What has surprised you the most about working in the accounting industry? For me.CMU. I pull it out. continuous improvement is a must and the pace of change will amaze you. methods and philosophies that help you maintain a work/life balance and be a successful professional? My philosophy is to accept that we are in a client service business. but I think mentors are. I only have a very small calculator. it’s the pace of change. that you look to for counsel and advice. Have you ever been mentored. They’re the people you naturally gravitate to. they will gain tremendous value for the rest of their career. I think back to one of my earliest mentors who really taught me the passion for customer service that is so important in this business and while he might not have been the most approachable guy in the office. you have to care about what you’re doing and why you’re doing it. Also.EDU) Of course. which I keep behind me on the desk and every once in a while. by and large. or mentored others? Customized for: Will (wmz@ANDREW. there’s more ambiguity today than there’s ever been. offering flexible/alternative work schedules and other amenities to retain talent. We are afforded some flexibility and control of our schedule. I feel everybody immediately locks up and thinks of formal relationships.vault. message boards. What advice would you give a young person considering a career in accounting? Young people are well-served by the skills they can gain with a career in public accounting. I knew he did this well and I really looked to him to teach me how to do this. those create challenges for the accounting industry. Did we properly measure. Those are the things I have to make sure I do as a mentor for others and show them the virtues. Whether it’s the effect of international competition or other reasons. Do you have any special techniques. Everyone has mentors over their careers and they’re important. account for and quantify the risks that existed? It’s anything but static and numbers. once you accept that about this business. it makes it easier for you to adjust and thrive. Many companies are focused on helping employees find this balance. When you think about the crisis we’re going through in the financial services arena and the banks and the elegance of some of the products that financial institutions have created over the last 10 to 20 years. When I hear the word mentoring. Visit the Vault Finance Career Channel at www. and Tofias is no exception. It’s when clients call and surprise you or throw you a curve ball that you realize sometimes the best laid plans have to be re-laid. Some people need more predictability than flexibility and this job offers flexibility more than predictability. Outsiders view it as a numbers business and although numbers are the basis of decision-making. effective executive? Passion is key. If I need to go to the doctor today or need to take a day off. benefits and values they can get by being in our business organization.

. Those people will give the time back. It requires being proactive on the part of the person looking to be mentored to make sure they’re getting the kind of mentoring they want. i. attracting new business so I’m certainly doing a lot of that now. My dream job would be a sales and marketing role. For young people.e. I would have to go into sales and marketing because I’m past the point of creating a business for myself. Also. safe career. What other careers and life choices did you consider before deciding on a career in accounting? If you were not in the field. It’s always going to be a solid.EDU) 152 CAREER LIBRARY © 2008 Vault. and who they see extolling the virtues and values they’d like to mirror. what would your dream career be now? I thought about owning my own business. Customized for: Will (wmz@ANDREW. Accounting continues to be a great place for growth and opportunity and good pay. Then get in front of those people and make sure they notice you. it’s relatively recession-proof and that’s always going to be something to consider. who they look up to. it isn’t necessarily going to get exported like many of our jobs have. That’s a big part of a CPA Partner’s job. Any predictions about the future of the industry? We’re just beginning to settle down post-Sarbanes Oxley. and I stuck with it.CMU. But I came into accounting. I think the pendulum really swung in a tough and militant direction and I think we’re beginning to get a little bit more mainstream now.com Inc. This is what I’ve done from the start and if I wasn’t in this today..View from the Top: Advice from Finance Professionals Tofias PC How can someone find a mentor within their company/industry? I think individuals have to be focused on what it is that’s important to them.

com/finance for insider firm profiles. Tofias PC Customized for: Will (wmz@ANDREW.” — Michael T. once you accept that about this business. message boards.EDU) Visit the Vault Finance Career Channel at www.CMU. it makes it easier for you to adjust and thrive. the Vault Finance Job Board and more. Shareholder. Burns.vault. CAREER LIBRARY 153 .View from the Top: Advice from Finance Professionals Tofias PC “It’s when clients call and surprise you or throw you a curve ball that you realize sometimes the best laid plans have to be re-laid.

Forasté serves in Vitale Caturano’s specialized audit practice and brings over 13 years of audit experience to the firm. Mr. Watching them grow as accountants. Forasté is a member of the American Institute of Certified Public Accountants and the Massachusetts Society of Certified Public Accountants. When you are working on actual client engagements that is rarely the case. is extremely rewarding and being able to assist them with this journey continues to be the most rewarding part of this job for me. Mr. Customized for: Will (wmz@ANDREW.EDU) What is the most rewarding aspect of your career? Public accounting has a constant influx of students coming into the industry straight from college. progressing to senior and then manager. especially in accounting. . it’s about developing and maintaining client relationships. mergers and acquisitions. Michael C. When you’re in the classroom. Ltd. retail. 154 CAREER LIBRARY © 2008 Vault. He is highly accomplished in the areas of financial statement audits. Caturano & Company. Mr. Forasté is also a leader in the firm's employee benefit plan group and provides audit and compliance services to a wide range of employee benefit plans.com Inc. Q&A with Michael Forasté What are some steps that you took to get to the position that you are in now? I started in public accounting directly out of college and worked for Arthur Andersen. starting as a staff person. Mr.CMU. Prior to joining the firm. you’re looking more at the mechanics of how the accounting works. you are trained to work out a problem to the exact dollar. What are some things that you learned on the job and not in the classroom? This is a customer service industry.Vitale. restructuring and Sarbanes-Oxley compliance. Things are not always going to be to the penny—but you learn the concept of materiality—how inexact something can be before it is an issue. continues to be a career highlight for me. In addition. restaurants and service providers. Caturano as a manager in 2002. as well as people. who are eager to learn and excel in their careers. Having the ability to work with these young and energetic people. but when you get into the industry. Andersen had a fairly structured career path that I followed. I was promoted to partner last year. I joined Vitale. distribution. Forasté spent nine years in Arthur Andersen's commercial audit division. in the classroom. Forasté—Shareholder Vice President Michael C. including manufacturing. Forasté received his BS in accounting from Boston College. and client relationships are essential to one’s career path. He provides services to clients ranging from closely held owner managed companies to multinational public companies in a variety of industries.

but I feel these are too heavily relied upon. Mentoring has been a big component of my career. The rocks signify the major items in your life and those are placed into the container first. Do you use a Blackberry? Actually I do! It’s a curse and a great tool all at the same time. the less important items. being able to problem-solve is key. You have to think of the long term. methods and philosophies that help you maintain a work/life balance and be a successful professional? Work/life balance can be compared to a container (time) that you fill with rocks and pebbles. demands and issues. effective executive? Communication skills are essential. client and employee.com/finance for insider firm profiles. work through your career.View from the Top: Advice from Finance Professionals Vitale. Visit the Vault Finance Career Channel at www. CAREER LIBRARY 155 . What personality traits or attributes do you think make for a good. Caturano & Company. You never know what the next day is going to bring. Once those are placed. It’s not a get-rich-quick type of industry. yet demanding career. I continue to lean on my mentors for advice and gain much satisfaction serving as a mentor for my staff. Do you have any special techniques. challenges. problems don’t work out exactly. What would you most like to change? Although I am a proponent of technology. or mentored others? Yes.EDU) Have you ever been mentored. e-mails and text messages definitely have their place in effective communication. Technology makes working anywhere possible—so you need to keep yourself in check. The key is making sure the important items go in first. not a sprint. find their space. the Vault Finance Job Board and more. I feel as though too many people take advantage of it as a means of communication. brings different personalities. You have to earn your stripes. It’s a constant juggling situation but you have to make sure the major things are taken care of first—and the rest kind of fits in where it can. It may have the same underlying mechanics when you get down to it but the fact that every day brings a new challenge makes each day very rewarding. In addition. Determining the best way to work through these problems to get to the correct answer is key. and I enjoy the unpredictability.vault. Voicemails. message boards. Many times. What has surprised you the most about working in the finance industry? Every day is a different experience. Every engagement. What impact has your career had on your personal and family life? Work/life balance is a constant battle. Utilizing the experiences of those who went before you can give you an invaluable perspective and help you better navigate through your career. Customized for: Will (wmz@ANDREW. Ltd. and avoid having a shortsighted view of things. and major work items follow. or pebbles. Faceto-face meetings and phone calls are much more effective and personal when fostering relationships. What advice would you give a young person considering a career in finance? It’s a very rewarding. It is a very dynamic environment. A successful career in finance is a marathon. You’re never doing the same thing twice. You need to be able to develop relationships with clients and employees with varying personalities and learn how to work with each one of them most effectively. It is important to remember that family always comes first.CMU.

Ltd.S. a manager.com Inc. The staff people spend a lot of time with seniors especially. Customized for: Will (wmz@ANDREW. Public accounting was a natural succession for me. But I always had an interest in numbers. How can a student or a new employee approach someone to be a mentor in the absence of a formal system in place at a company? Having open communication.EDU) 156 CAREER LIBRARY © 2008 Vault. I also recommend that once they get to know some of the managers and partners. companies investing heavily abroad and foreign companies looking to invest in the U.View from the Top: Advice from Finance Professionals Vitale. and just by talking to them and asking them questions they can develop that relationship. . we have a very formal mentoring program. they need to be proactive to seek out the right person to confide in and learn from. I focused on accounting in college as my major. all engagements are set up in teams where you have a partner. We have U. accounting rules closer together. How can someone find a mentor within their company/industry? At Vitale. If you were not in the field. In the public accounting industry. a senior and then sometimes an experienced staff person and a new staff person. On a more realistic basis. If there is not a program in place. I took some accounting classes in high school and really felt a connection.S.S. I thought of becoming a doctor. What other careers and life choices did you consider before deciding on public accounting? As a kid. Caturano & Company. I recommend that they ask their HR departments about whether or not there is a formal mentoring program.CMU. Caturano. Any predictions about the future of the industry? Accounting is becoming more of a globally-focused industry in response to a global economy. they should schedule some time and ask questions—perhaps even ask them to be a mentor. whether it was science or math. what would your dream career be now? A professional golfer! That’s my dream. I think I would like to be a college professor in accounting. You can develop informal mentoring relationships very easily just by asking questions and being open to discussion. There is a plan in place to bring the international accounting rules and the U.

com/finance for insider firm profiles. Ltd. message boards.vault. The rocks signify the major items in your life and those are placed into the container first. Caturano & Company.EDU) Visit the Vault Finance Career Channel at www. Vitale. Shareholder. “Work/life balance can be compared to filling a container (time) with rocks and pebbles. The key is making sure the important items go in first. Caturano & Company. the Vault Finance Job Board and more. find their space. Customized for: Will (wmz@ANDREW. Ltd. CAREER LIBRARY 157 . or pebbles.” — Michael Forasté.View from the Top: Advice from Finance Professionals Vitale. the less important items.CMU. Once those are placed.

What is the most rewarding aspect of your career? I recently completed a deal where we helped a client buy a company with a private equity sponsor three years ago. Customized for: Will (wmz@ANDREW. a deal team would be 10 people. In Chicago he serves as co-head of the firm’s special situation and restructuring practice. What are some things that you learned on the job and not in the classroom? During college I interned in the investment banking division of a bulge bracket firm. He became one of the youngest banking principals in the history of William Blair & Company at the age of 30.William Blair & Company.com Inc. capital raises and restructuring assignments. totaling more than $3 billion. Mr.CMU. When you have a relationship with them and continue to have multiple transactions. 158 CAREER LIBRARY © 2008 Vault. and the great thing about that is that you get to have great involvement with your clients and get an understanding of building relationships with them. but after you’ve been working several days around the clock. Gooch is a CFA charter holder and serves on the board of directors at Advanced Biotherapy and Beatya Systems and is an active volunteer through his church. as opposed to just doing one transaction. Gooch has been involved in more than 50 completed mergers. Gooch received his BA from Emory University and an MBA from the Graduate School of Business at the University of Chicago. LLC Matthew Gooch—Principal and Co-Head of Special Situation & Restructuring Practice Principal Matthew Gooch splits his time between William Blair & Company’s Chicago and London offices. It was a grand slam transaction. This is something I never learned in school. the people who can do it with a smile distinguish themselves. Mr. It was just great to help that company through its life cycle. and having a positive attitude. Q&A with Matthew Gooch What are some steps that you took to get to the position that you are in now? I joined William Blair as an analyst 11 years ago. to go the extra step. There. Mr.EDU) Another thing that is crucial in investment banking is understanding that the transaction you’re doing likely is the most important transaction your client is going to do in their entire life and being able to work with them when they’re going through the entire emotional roller coaster of the deal. . and today they sold it to a strategic buyer. and your role was strictly support. Things that were most important in my advancement were a real interest and desire to be dealing in what I was doing. There are a lot of smart people who join investment banking analyst programs. One of the main reasons I decided to join William Blair was that our deal teams here are three or four people. it’s very rewarding to see how the company matures and how you were a big part of helping them achieve their goals. Since joining William Blair & Company in 1997. a willingness and curiosity to see what else could be done. and in London he focuses on crossborder mergers and acquisitions.

you’re going to have to hand the keys back to the bank. And that’s been a real surprise for me. methods and philosophies that help you maintain a work/life balance and be a successful professional? A work/life balance is part of our culture at William Blair. They may be efficient when you’re trying to get a price on General Electric or Microsoft.” or “don’t worry about that. And I think it makes you realize that you must take advantage of the time you have together.EDU) The inefficiency of markets. LLC What would you most like to change? Having a little more principal in the deals that we are doing would be appealing. and I travel quite a bit. the guy who ran the office set me up on a blind date seven years ago with my current fiancée. but you’re also thinking about it outside of work. It’s hard for money to motivate someone over a prolonged period of time. not take the easy way.com/finance for insider firm profiles. “This business is not worth all the money you’re losing. I think that when you’re traveling as much and working as much as I am. as well as personally! My fiancé is a consultant with a major strategy consulting firm.” The ability to not shirk away from that kind of responsibility. you have to be good at your job. So. it’s not efficient. and I think it’s real important to involve your spouse.” That’s the easy thing to say. If you don’t generally love it.vault.View from the Top: Advice from Finance Professionals William Blair & Company. and it highlights the importance of having a good banker. and you need to figure out what you want to be and what specific area Visit the Vault Finance Career Channel at www. I think that William Blair has been rewarding professionally. message boards. What impact has your career had on your personal and family life? I’m engaged to be married. What advice would you give a young person considering a career in finance? I encourage them to consider finance. It makes you realize that everything is precious. CAREER LIBRARY 159 . What personality traits or attributes do you think make for a good. Do you have any special techniques. It makes for a much more interesting conversation than “What did you do at the office today. the Vault Finance Job Board and more. I got my MBA from the University of Chicago. there’s sunshine around the corner. and she gives me thoughts and then I give her thoughts. no problem. but in the middle market. effective executive? You have to be very rational. Finance is a very broad field. finance is one of the strongest parts of our economy. I am always thinking about how to get the most out of every hour. you’re not going to be good at it. Also. is crucial. You have to be someone who can evaluate a situation and communicate it to a client clearly and not be afraid of giving the hard news to a client. What has surprised you the most about working in the finance industry? Customized for: Will (wmz@ANDREW. honey?” Being able to discuss work with my fiancée helps strengthen our relationship. Let’s figure out the steps and ways to make this as least painful as possible. You could have someone bidding $200 million and someone bidding $700 million for the same company! Literally. So if you love it. But the hard thing to say is. but we talk in general about the different issues we’re dealing with. you’re doing a good job at it. and they teach you there that markets are efficient. My fiancé and I don’t talk about the individual clients or the specific situations that we are working on. I think that if I were to work 35 hours a week and not travel.CMU. A lot of times. especially in the M&A world. I would be more apt to crash on the couch and watch television. She travels a lot. When you look at the core components of the United States right now. as well. there are such huge differences. we’ll get you out of these things. Congratulations! Thank you! I started in William Blair’s Chicago office and spent three years here and then spent six years in the London office. bankers will say “Oh. When I was in our London office.

in general. I grew up in the New York area. .S. so you get to see a lot of different aspects and get great training. But often what happens is a natural relationship will form between a junior person and a more senior person who has parallel interests in certain industries or types of transactions. he’s one of my groomsmen. What other careers and life choices did you consider before deciding on a career in finance? My dad has a successful small business. companies buying internationally and international companies buying here are going to create global enterprises. we are really good at mentoring. as much as they think they know what they want to do. the finance industry is poised for a healthy long-term future. and as a result of that. which have limited durations. I really like the corporate finance programs.CMU. The other mentors I’ve had were various senior people when I was an associate vice president. It was a perfect relationship. When William Blair asked me to join them. If you were not in the field. have very strong balance sheets. they probably don’t even know what the real function of what they think they want to do is. and while 2008 is going to be a very tough year for private equity. As far as life decisions go. We will find people to mentor. Have you ever been mentored. or mentored others? I’ve had multiple mentors. Customized for: Will (wmz@ANDREW. after spending six years in London. and I really liked the people I worked with. and I considered joining that. How can someone find a mentor within their company/industry? At William Blair. When I interned at the bulge bracket firm. My first mentor was someone who was two years older than me out of undergraduate school and—besides the formal training program that everyone goes through—he was my go-to guy for how to actually do the day-to-day functioning at William Blair. So enter the field that gives you as many alternatives as possible. It happened 10 years ago. what would your dream career be now? Formula 1 race car driver. But it was really between that and finance. U.com Inc. They were principals in the organization who would give me advice on specific industries. I am back in Chicago. LLC of finance that you want to be in. I also encourage them to realize that if they’re 21 years old and coming out of college. I always thought that it would be two years in Chicago—I’d never been there before—and I would of course move back to New York. and sometimes that works really well. but only if I couldn’t be in finance! Any predictions about the future of the industry? Globalization and the corresponding M&A activity it creates are going to continue.EDU) 160 CAREER LIBRARY © 2008 Vault. Ten years later. there will still be a huge amount of interest from strategic buyers who. and we’re actually great friends now.View from the Top: Advice from Finance Professionals William Blair & Company. I had worked with William Blair on an equity offering. different types of transactions and general guidance on how to make your way and be successful.

com/finance for insider firm profiles.vault.CMU. LLC Customized for: Will (wmz@ANDREW. William Blair & Company. Principal & Co-head of Special Situations. the Vault Finance Job Board and more.View from the Top: Advice from Finance Professionals William Blair & Company.EDU) Visit the Vault Finance Career Channel at www. message boards. LLC “If you’re 21 years old and coming out of college.” — Matthew Gooch. as much as you think you know what you want to do. you probably don’t even know what the real function is of what you think you want to do—get a broad experience before deciding. CAREER LIBRARY 161 .

Bourke received his BS in accounting from Kean University. Mr. he is also responsible for the annual technology budget. I also believed that nothing stood in the way of my desire to become a partner at WS+B. N. nor did I feel a constant need to compare myself with others. In addition. implementation and training of new applications and technologies throughout the firm. he has the responsibility for overseeing all technology issues and operations for the firm’s eleven offices and over 500 employees. I might not even be in this profession today. on appropriateness of technologies being employed within firms. internet connectivity solutions. even though I never told him. Bourke’s responsibilities consist of network design and implementation. Mr. New Jersey office. In addition to Mr. as well as overseeing the acquisition. . Mr. I also focused on what people before me did. He was one of the first CPAs in the nation to receive the Certified Information Technology Professional designation from the AICPA. Bourke also serves on the AICPA’s CITP Credential Committee and the AICPA Top Technology Initiatives Task Force and is a current member of AICPA Council. with his wife and children. He has been consulted by numerous CPA Firms throughout the U.com Inc.WithumSmith+Brown James C. Bourke is a frequent speaker at many State CPA Societies.J. Bourke serves in WithumSmith+Brown’s Red Bank.J. Bourke’s vast industry service. Even today. Mr. New Jersey Technology Council and NJ Biz Magazine on topics specifically related to technologies employed within a CPA Firm. N. 162 CAREER LIBRARY © 2008 Vault. wireless network configuration. technology strategic planning. to emulate the good and to learn from the mistakes made by others. I worried about my own work and how to best serve our clients. the AICPA. Mr. I did not let hurdles and obstructions get in my way.CMU. He has has authored many articles dealing with firm technology issues and was featured on the cover of past issues of Accounting Technology Magazine and Practical Accountant Magazine. I believe that if it were not for our managing partner and the example and lifestyle that he set.EDU) I have been at WithumSmith+Brown for 21 years and I have been afforded some great opportunities here.S. I did not get hung up in the actions of others. Throughout my entire career. Bourke—Shareholder & Director of Information Technology Shareholder and Director of Information Technology James C. Q&A with James Bourke What are some steps that you took to get to the position that you are in now? Customized for: Will (wmz@ANDREW. When I joined WS+B. Also. I focused on my abilities and what I wanted to do to reach my goals. Bourke is a member of the American Institute of Certified Public Accountants and the New Jersey Society of CPAs. He currently serves on the executive committee as immediate past president for the New Jersey Society of Certified Public Accountants and is past-chairman of the NJSCPA Chapter operations committee and past-president of the Monmouth/Ocean Chapter of the NJSCPA. He lives in Manasquan. I had an unbelievable passion for our profession and a desire to be the best at what I did. I saw our managing partner as a great mentor and that mentoring was extremely important to me.

You will get real-life experience that looks unbelievable on a resume and will put you in the front of the lines when employers are evaluating other candidates. how he always made time for his family and the activities that his children were involved in. I learned how important it is that I listen to my clients. What impact has your career had on your personal and family life? Do you have any special techniques. like WithumSmith+Brown that has a great intern program. I’ll bring my kids on due diligence trips if they are off from school and they will learn about the business our client is buying or selling. What advice would you give a young person considering a career in finance? Intern within the industry while you are in college. Every year my son and I fly to the MLB All Star Game and Home Run Derby. so even early on in my career I was going out to clients and working on challenging engagements. Instead of flipping burgers. What has surprised you the most about working in the finance industry? The fact that there are so many people out there with so many unique ideas to make money. they get better. What is the most rewarding aspect of your career? What would you most like to change? It is most rewarding when I see how appreciative clients are when you go out of your way to service them. Tax season is so busy that I wish we could spend more time engaging with our clients day to day than the in’s and out’s of the tax process. I watched what he did. Although we had no formal mentor program.vault. We know that we are not the least expensive firm in town but we provide our clients with the highest level of service. or mentored others? How can someone find a mentor within their company/industry? Our firm has a formal mentoring program where we identify those to be mentored and we associate someone their senior to mentor and guide them throughout their career. We spend a significant amount of time together. I have managed all of my son’s and daughter’s baseball and soccer teams from t-ball through majors. hands-on. I have always found ways to bring my family and work life together. he didn’t realize it. but his actions were mentoring me. 1 in my life. Visit the Vault Finance Career Channel at www. the Vault Finance Job Board and more. find a firm. when I started here our firm was very small with no structured mentor program. What personality traits or attributes do you think make for a good. their needs. That is something that you learn to do on the job. It’s always inspiring to see these very successful people who so passionately pursue them—the most unexpected endeavors that you wouldn’t imagine could be so successful. It is Withum philosophy to provide that on-the-job training. and fortunately for me. Through this. methods and philosophies that help you maintain a work/life balance and be a successful professional? Family is No. but it does not teach us how to take it to the next level.View from the Top: Advice from Finance Professionals WithumSmith+Brown What are some things that you learned on the job and not in the classroom? School prepares us all to be accountants. I work at a firm where this belief is part of firm culture. All of my clients know this and that is the reason why they have no problem paying a premium. responsive service. message boards. CAREER LIBRARY 163 . Understanding the needs of your clients and fulfilling them is what makes you a great accountant. However. So. we go as a family to all of the NJSCPA Get-Away conventions. their concerns. to be a great accountant. how he balanced work and life. as well as his passion for what he did and our profession. Most recently my son accompanied me on a trip to a cedar oil production plan in Arkansas where he learned how cedar oil is produced from scrap cedar wood chips. effective executive? Good listening skills and the ability to give compliments in addition to criticism.EDU) Have you ever been mentored. I would love to change the timing of tax season.com/finance for insider firm profiles.CMU. Customized for: Will (wmz@ANDREW. I focused on the traits and characteristics exhibited by our managing partner.

What other careers and life choices did you consider before deciding on a career in finance? If you were not in the field. increased awareness in the areas of fraud and risk management. Any predictions about the future of the industry? College graduates that plan to major in accounting over the next five to seven years will have no problem landing the position of their choice. either in public or private. . Customized for: Will (wmz@ANDREW.CMU. In high school I had a CPA as my accounting teacher.com Inc. He was an unbelievable inspiration. He brought real-life experiences into the classroom. I made a decision to be a CPA when I was in high school. a high school or college student today who is focused on a career in the field of accounting will have no difficulty in having the comfort of job security even before they complete their senior year of study. I took three years of accounting in high school. what would your dream career be now? This was my only career choice.EDU) 164 CAREER LIBRARY © 2008 Vault. increased need for compliance with a significant number of new standards. With the increased regulation in our field.View from the Top: Advice from Finance Professionals WithumSmith+Brown If your firm doesn’t have a formal mentoring program look for that person whom you admire and let him/her become your informal mentor.

Bourke. Shareholder and Director of Information Technology.vault. WithumSmith+Brown Customized for: Will (wmz@ANDREW. CAREER LIBRARY 165 . but it does not teach us how to take it to the next level.com/finance for insider firm profiles. the Vault Finance Job Board and more.View from the Top: Advice from Finance Professionals WithumSmith+Brown “School prepares us all to be accountants.” — James C.CMU. to be a great accountant. message boards. That is something that you learn to do on the job.EDU) Visit the Vault Finance Career Channel at www.

com Inc.CMU. .Customized for: Will (wmz@ANDREW.EDU) 166 CAREER LIBRARY © 2008 Vault.

Customized for: Will (wmz@ANDREW.EDU) APPENDIX VIEW FROM THE TOP .CMU.

CMU.com Inc.Customized for: Will (wmz@ANDREW.EDU) 168 CAREER LIBRARY © 2008 Vault. .

82 McGladrey & Pullen.68 LarsonAllen LLP: Gordon Viere. . . . . . . . . . . . . . . .88 Moss Adams LLP: Christopher G. Director . . . . . Schmidt. .46 Eide Bailly LLP: David Stende. Capital Markets . . . .: Linda Verba. . . . . . . . . . .56 Houlihan Lokey: Jeffrey I. . . . . . . . . . . . . . . . Founding Partner . . . . . . . . . . . . . . . . . .76 Margolin. . . . . . . . . . . . . . . . . . .52 First Horizon National Corporation: Sarah Meyyerose. . . . . . . . . . . . . . . . . . . . . . . .: Harry O'Mealia. . . . . . . . . . . Politiziner & Mattia. . . . . . . . . .12 Berdon LLP: Scott T.132 Visit the Vault Finance Career Channel at www. . . . . . . . . . . . . . .EDU) Peter J. . . .60 Invesco Ltd. . Exclusive Agency. . . .: Chet Helck. . . .CMU. . . . . . . . . . . . .20 Citrin Cooperman & Company. U. . . . . . . . . . . the Vault Finance Job Board and more. . . . . . .. . . . . . . . . . Vice Chairman of Investment Banking & Head of the North American Financial Sponsor Group . . . President & CEO of Legg Mason Investment Counsel . . . . .106 PNC Financial Services Group. . . . . . . LLC: Jeffrey Ferro. . . . . President. . . . . . . . . . Stoltzfus. . . . . . . . . . Philadelphia Region . . . . . . .42 Duff & Phelps Corporation: Daniel Peters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chairman & CEO . . . . . . . . . . . . . . . . . . . . . . . . University Relations and Recruiting . . . .. . . Ditman. . Managing Partner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chief Administrative Officer . . . . . . . . . . . . . . . . . . . . . . . . . . . . Werbalowsky. . . . . . . . . . . Scully. . . . . . . . . . . . . . . . . . . . . . . Price. . . . . . . . . . . . . Officer . . . . . . . . . . . . . . . . . . . . . . . . .92 Nationwide Mutual Insurance Co. . Inc. . . . . . . President & Chief Operating Officer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inc. . . . . . . . . . . . . . . . . Houle. . . . . . Inc. . . . . . . . . . . . . . Partner . . . . . . . . . . . . . . . . .: Erick Bronner. . . .: Thomas F. . . . . . Chief Marketing Officer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chizek & Co. . . . . . . National Managing Partner.96 Parente Randolph. . . . . . . . . . . . . . . . . . . Financial Advisory Services Business . . . . . . . . . . . . . . . . . . . . . P. . . EVP & Chief Retail Officer . . . . . . . . . . . . . . . . . . . . . . .120 Reznick Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Partner . . . . . .50 Ernst & Young Global Limited: Steve Campo. . . . . . . . . . . LLP: David Scudder. . . . . . . . . . . . . . . . . . . . . . . Inc. . . . . . . . . . . . Crowe Chizek and Company LLC . . . . . . .124 Rothstein Kass: Steven Kass. . . . . . . . . . . . . Principal . Managing Partner . . . . . . . Managing Director . . . . . . . . . . . . PC: Bridget Day. . . . . . . . . . . . . . . . . . . . . . . . Cuellar. . . . . . .com/finance for insider firm profiles. . . . . . . . . . . . . . . . . . .40 Crowe. . Tax Partner . . . . . Bank Manager . Weinberg. . . . . . . . . . . . . . . Winer & Evens LLP: Scott O'Sullivan. . . . . . . . . . .: Joyce S. . . . . . . . . . . . . . . . . . Inc. Inc. . President of Agency Distribution . . . . . . . . . . . . . . . . . . . . Vice President. .: Ramona Lopez. . . . . . . . . . . . . . . . . .84 Merrill Lynch & Co. . . .6 Bear. . . . . . . . . . . . .16 Capital One Services. . . . . . . . . . . .22 Clifton Gunderson LLP: Krista McMasters. . . . . . . .110 Prudential Insurance Company of America: John Greene. . . . . . . . . . . . . . . .vault. Retail & Head of North American Retail Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Legg Mason. . . Chief Operating Officer . . . . . . Nationwide Financial Network . . . . . . . . . . Co-Chief Executive Officer . . . . . . . . . . . . . . . LLC: John T. . . . .98 Perella Weinberg Partners LP: Peter A. . CEO. . . . . . . . . . . . . . . .C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chief Operating Officer & Principal In-Charge. . . . . . . . . . . . . . . .S. . . . . . . . . . . . . . . . . . . . . . . . . . .36 Credit Suisse Group: Edward Yorke. Segment Leader. . . .10 Beard Miller Company LLP: Lamar R. . . . . . . . . . . . . . . . Senior Managing Partner & Global Compliance Director . . . . . . . . . . . . . . . . . . . . . LLP: Joel Cooperman. . . . Solomon Company: Andrew Quigley. . President & Chief Operations Officer . . . . . . . . . . . . . . . . . . . President of Emerging Businesses . . . . . . . . . . . Stearns & Co.64 KPMG LLP: Manny Fernandez. . . . . . . . . Inc. . . . . . . . . . Chief Practice Officer . . .: Andrew Schlossberg. . . .: Thomas Whitford. . . . . . . . .: Hector J. . . . . . . . . . .114 Raymond James Financial. . Co-Managing Principal . . . . . . . . . . . . . . . . . Managing Director . . . . . . . . Chief Executive Officer . .128 RSM EquiCo. . . . .: Tracy Whille. . . . . . .Alphabetical List of Finance Professionals FINANCE PROFESSIONALS Amper. .102 Customized for: Will (wmz@ANDREW. . . . . . . . . . . . . . . . . . LLC: Charles Allen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CAREER LIBRARY 169 . . . Inc. . . .26 Commerce Bancorp. . . . message boards. . . . . .30 Convergent Wealth Advisors. . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . .: Brendan O'Halloran. . . . . . . . . . . . . . . . .: Gennaro DiBello. . . . . . . . . . . . Shareholder . . . . . . . . . . . . Shareholder . . Caturano & Company Ltd. . . . . . . . . . . . . . . . . . . . . . . . Executive Director of Operations . . . . . Principal & Co-head of Special Situations . . . . . . LLC: Matthew Gooch. . . . . . .: Patricia Rubin. . . . . . . . . . . . . . . . . . . . . . . . . . . .150 Vitale. . .136 Scottrade Inc. . . . .EDU) 170 CAREER LIBRARY © 2008 Vault. . . . . Bourke. . . . .View from the Top: Advice from Finance Professionals Appendix Schneider Downs & Co. . . . . . . . Vice Chair & Region Head. . . .154 William Blair & Co. . . . . . LLC . . . Tax Advisory Services Shareholder . . . . . .140 SS&G Financial Services. . Director. . . . . . . . . . . . . . . . . . . . . . .162 Customized for: Will (wmz@ANDREW. . . . . . . . . . . . .: Catherine Maher.com Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inc. . . . . . . . . TD Securities USA. . . . .146 Tofias PC: Michael Burns. . . . . . . . . . . . . . . . .. . . . . . . . . . .. . . . Inc. Shareholder and Director of Information Technology . . . . . . . . . . . .142 TD Securities Inc. . .: Michael Forasté. . Assurance Services . . . .158 WithumSmith+Brown: James C. . . . .CMU. . . . . . . . . . . . .

He lives in New Jersey with his wife and two boys. He is a graduate of Rutgers University and is an avid St.com/finance for insider firm profiles.About the Authors Aman Singh is an associate editor at Vault. Louis Cardinals fan. She graduated from New York University and currently lives in New Jersey with her fiancé. CAREER LIBRARY 171 .CMU.EDU) Visit the Vault Finance Career Channel at www. Customized for: Will (wmz@ANDREW.vault. the Vault Finance Job Board and more. Won Kim is an editor at Vault. message boards.

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