SERVICE MANUAL

Color Inkjet Printer

EPSON Stylus Photo R800

www.electronicsrepair.net
SEIJ03012

PRECAUTIONS
Precautionary notations throughout the text are categorized relative to 1)Personal injury and 2) damage to equipment.

DANGER WARNING

Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing procedures preceded by DANGER Headings. Signals a precaution which, if ignored, could result in damage to equipment.

The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.

DANGER
1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR PROCEDURES. 2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS TECHNICIANS IN THEIR LINE OF WORK. 3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS.

WARNING
1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN. 2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE. 3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS. 4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST STRAPS, WHEN ACCESSING INTERNAL COMPONENTS. 5. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECOND-SOURCE ICs OR OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.

About This Manual
This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and procedures included herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.

Manual Configuration
This manual consists of six chapters and Appendix. CHAPTER 1.PRODUCT DESCRIPTIONS Provides a general overview and specifications of the product. CHAPTER 2.OPERATING PRINCIPLES Describes the theory of electrical and mechanical operations of the product. CHAPTER 3.TROUBLESHOOTING Describes the step-by-step procedures for the troubleshooting. CHAPTER 4.DISASSEMBLY / ASSEMBLY Describes the step-by-step procedures for disassembling and assembling the product. CHAPTER 5.ADJUSTMENT Provides Epson-approved methods for adjustment. CHAPTER 6.MAINTENANCE Provides preventive maintenance procedures and the lists of Epson-approved lubricants and adhesives required for servicing the product. APPENDIX Provides the following additional information for reference: • Connector pin assignments • Exploded diagram & Parts List • Electric circuit boards components layout • Electrical circuit boards schematics

Symbols Used in this Manual
Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action. Be aware of all symbols when they are used, and always read NOTE, CAUTION, or WARNING messages. Indicates an operating or maintenance procedure, practice or condition that is necessary to keep the product’s quality.

Indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in damage to, or destruction of, equipment. May indicate an operating or maintenance procedure, practice or condition that is necessary to accomplish a task efficiently. It may also provide additional information that is related to a specific subject, or comment on the results achieved through a previous action. Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, could result in injury or loss of life. Indicates that a particular task must be carried out according to a certain standard after disassembly and before re-assembly, otherwise the quality of the components in question may be adversely affected.

2003 May 27.Revision Status Revision Date of Issue Description A B December 16. 2004 First Release Correction of the misspellings .

.................................. 33 2.......1 PF Belt Tension Adjustment .......................1 Overview.................................6 Disassembling the Printer Mechanism ...............2....2...............................2............... 90 4.............8 Removing the Sensors ...........5 Indicator Display in Normal Mode ................................ 96 4..... 86 4..................................................................... 16 2.....................2.................... 12 1.............................................1 Control Panel ......1 Carriage Mechanism ...............................................................................1 Power Supply Circuit Operating Principle ........ 78 4........... 4...... 84 4...........................................................................2 Printer Mechanism ..................................3 Waste Ink Pads .......... 11 1..................7 Paper Cutter Mechanism .................................................7 Removing the Motors .. 77 4.......................1............... 11 1...... 14 3...................1 Precautions ....2.............................................................................................................1 Overview........................................................1................................2 PG Setting ..2...1 Adjustment Items and Overview ............3...........4 Paper Loading Mechanism .1. 5............................... 73 73 74 75 76 Chapter 2 OPERATING PRINCIPLES 2....................................................................3................. 20 2........................................... .......................1............................ 16 2.............2 C550 MAIN Circuit Operating Principle ...........2 PG Adjustment .........................................................................2 Superficial Phenomenon-Based Troubleshooting ...5 Removing the Boards ...............1 Servicing Adjustment Item List ...... 32 2..........................2..........................................................3............ 62 Chapter 4 DISASSEMBLY & ASSEMBLY 4..................................5 Accessories ......................................5 Ink System Mechanism ..2....1 Overview .......................... 9 1.......................3 Screw List .. 5............................. 147 Chapter 3 TROUBLESHOOTING Chapter 6 MAINTENANCE ....... 4........3 Paper Feeding Mechanism ......... 11 1........................................ 10 1..................................................................................................................2........... 140 140 143 145 5........................3 Indicators .................... 4...........................3....................1.3 Required Adjustment Jigs...............2 Replacement Part-Based Adjustment Priorities ............2................... 13 1.................................................. 26 2.........................................................2........2 Stacker Assy...................................... 82 4...1 Removing the Housings ...........2........................2 Tools to Be Used ......................................................... . 38 3............................................................4 Casing Specifications .......2 Switches ............2.................. 14 1...............................................................................2 Adjustments......3.................3 Functions .........8 Power-On Sequence ......2 Disassembly .......................... 145 5............................................................................ 24 2....................................3.......................1 Overview .4 Pre-Shipment Checks ................................ Tools and Like ..................6 Error Status ......................................2 Printhead Specifications ............... 34 4.................................... 130 4................................... 4.................................................................. 17 2..........1.. 20 2.............................3 Electrical Circuitry Operating Principles.............. 145 5..............2.......................6 Ink Sequence ..............................................2.. 38 3..................................2............ 33 2.......3...... 28 2................................. 133 Chapter 5 ADJUSTMENT 5................................4 Switch Functions ................CONTENTS Chapter 1 PRODUCT DESCRIPTION 1...........1 Troubleshooting according to panel messages .......................................................................2......................................4 ASF Assy...........................1.....................3..................................................... 5................................ 11 1................ 30 2. 11 1........1.........................2................1................................................

.............1....................................6......................... 163 7.....1.............................................................................................................................................. 155 Chapter 7 APPENDIX 7.......................................... 170 7............ 153 6....................................1................................5 Circuit Diagram.................. 153 6............3 Parts List for EPSON Stylus Photo R800 .................................4 Component Layout.......................... 174 ..........2 Cleaning ....................................2 Exploded Diagram ............1 ROM Replacement ......... 154 6............................1...1 Connector Summary ................................... 162 7...................................... 162 7.......................................1 Overview.....1 Connectors and Pin Layouts .............................................4 Lubrication ................................................................. 172 7...1.................... 153 6..............................3 Service Maintenance ...............

CHAPTER 1 PRODUCT DESCRIPTION .

5pl MSDT High-speed printing Two Different Interfaces Supported USB 2.1 Overview The Stylus Photo R800 is a photo printer designed for a wide range of users from individual users to commercial users. performs head cleaning. If they are not recovered. card photo printing compatibility Auto Nozzle Check and Cleaning*1 Figure 1-1. As a successor to the Stylus Photo 950/960. Prints nozzle check pattern and automatically checks print head nozzles. and performs head cleaning and detection up to tree times. CSIC-compatible Independent Ink Cartridge Roll paper compatibility Fast. Product Appearance PRODUCT DESCRIPTION Overview 9 . FEATURES High Color Print Quality High photo quality thanks to Photo Mach technology Achievement of higher quality using microweaves and super microweaves High resolution printing of 5760 x 1440dpi. this consumer middle high model is capable of CD-R/DVD-R printing and roll paper cutter functions. space saving Windows/Macintosh Exclusive Multi-size Capable ASF ASF equipped as standard supports forms ranging from business cards to A4.EPSON Stylus Photo R800 Revision A Note"*1": When user performs the "Auto nozzle check and cleaning". If they are clogged.0 (HS compatibility) IEEE-1394 Compact. 4-side borderless printing compatibility Two-sided printing compatibility Prevention of platen printing by optical sensor CD-R/DVD-R printing compatibility by front loading Business card. world's minimum dot 1. 1. This product has the following features.

2mm PG (-) OFF ON 2. and the relationships between the two sensors used with the APG. an appropriate PG position is set according to the used paper type.1mm PG (+) OFF ON PRODUCT DESCRIPTION PG Setting 10 . the main applications of each position.2 PG Setting As this printer uses an Auto PG (APG).) OFF ON • Initialization at power-on • Cleaning (wiping) 4. The following table indicates the PG positions.5mm PG (++) OFF OFF Non-printing – – PG value Sensor APG Sensor 1 APG Sensor 2 1. Application Printing PG Position PG (-) • Special thick paper PG (0) PG (+) PG (++) Release – • Waiting for CD-R/ Board paper to be fed • Paper jam removal – Release OFF OFF • Plain paper • Envelope • CD-R/Board paper • Special thin paper • PG(0) rub avoidance • PG(-) rub avoidance • Standby position after power-on (For bottom stacker) 1.7mm PG (Typ. Table 1-1.EPSON Stylus Photo R800 Revision A 1.

2 Switches Power switch Paper switch Ink switch Roll paper switch Note : When the printer has frozen. the printer can't move the cutter and can't move backwards. • When Carriage is on the ink cartridge change position. FUNCTION AT POWER-ON Table 1-3. • In the condition of printing. ink counter and nozzle check patterns. When the photo album is used. 1.3.*1 Function 1. Control Panel Appearance 1.3. Back out the roll paper with 3 second pushing. cuts the paper. cancel the print job.3 Functions 1.3. • Moves the Carriage to ink cartridge change position.EPSON Stylus Photo R800 Revision A 1. Power-on Function Switch Paper switch Starts status printings.3 Indicators Power LED Paper LED Ink LED : Green : Red : Red Note "*1": Status printings prints firmware version.) Power LED Ink LED Paper LED Power switch Paper switch Ink switch Ink switch Roll paper switch Paper switch Power switch Roll paper switch Figure 1-2. Normal-status Functions Switch Function • Power On/Off • Loads or Ejects the Paper. (At this mode.1 Control Panel The appearance of the control panel is shown below. • Starts the Cleaning of head with 3 second pushing. When the cutter is set.3. Move to tear off position / Return from tear off position. return carriage from ink cartridge change position. PRODUCT DESCRIPTION Functions 11 . • • • • • Loads the Roll paper. hold down the Power switch and Ink switch for 7 seconds to forcibly switch power off. ejects the paper forwards only.4 Switch Functions FUNCTIONS IN NORMAL STATUS Table 1-2.

EPSON Stylus Photo R800 Revision A 1. PRODUCT DESCRIPTION Functions 12 . Printer Condition and LED Status Printer status Idle Data Processing Pause *1 Ink Sequence Processing Ink Cartridge Change Mode PG Release Processing Ink Low (warning) Tear Off Status Paper Mismatch Error Paper Out Ink Out No Ink Cartridge or Ink Cartridge Error Paper Jam Error Card Loading Error Cutter Jam Error Cover Open Error Reset Input Fatal Error Cutter Position Error Maintenance Request Power Off Note: • "–" • Blink • Blink 2 • Fast Blink • Blink alternately 1 • Blink alternately 2 Error status – – Status 05h – – – – 11h 0Ch 06h 05h 05h 04h 2Ah 1Dh 02h – 00h 1Ch 10h – – – – – – –| – On Off Off Off Fast Blink Indicators Power On Blink – Blink Blink Blink – – Paper – – – – – Blink – – Fast Blink On – – Blink Fast Blink Blink 2 Blink 2 On Fast Blink Blink 2 Blink Alternately 1 Off Ink – – – – – Blink Blink – – – On On – – – Fast Blink On Fast Blink Blink 2 Blink Alternately 2 Off Priority 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 Å| 4 3 2 1 : Don't care : 0.2sec on + 0.1sec on + 0.5sec off repetition : 0.5sec off repetition : 0.4sec off repetition : 0.3.5sec on repetition Note"*1": When the Photo album paper is end. the printer goes to this status.2sec + 0.5 Indicator Display in Normal Mode Table 1-4.5sec on + 0.5sec on + 0.1sec off repetition : 0.5sec off + 0.2sec on + 0.

If the card couldn't eject at your first try. Close the cover. 1. and press the Paper switch. Resuming Condition Switch power off and recheck the cutter state. When the printer runs out the whole ink of any one color. When a paper jam has occurred. When the printer runs out the most part of the ink of any one color. Remove the jammed paper. it warns Ink Low and keeps printing. However. Card Loading Error PRODUCT DESCRIPTION Functions 13 . clear the paper. Resuming Condition Change the printer's paper path to the one specified by the data. No Ink Cartridge/ CSIC Error Paper Jam Error When the total quantity of ink wasted through the cleaning and flushing is reaches to the limit.3. clear the paper. Maintenance Request Install the new Ink Cartridge. it goes Cutter Jam Error. Replace the Waste Ink Pads in the printer enclosure by a service person. the printer goes this error. When printer fails to load a sheet. Fatal error Error Status Fatal Error Occurring Condition When detecting a Fatal Error such as a carriage control error. Install the new Ink Cartridge. this printer is put in an error status and turns the interface signal -ERROR "Low" and BUSY "High" to inhibit data input.EPSON Stylus Photo R800 Revision A Table 1-5. the printer goes to this error. the printer is automatically disabled from printing. At this time. Resuming Condition Turn off and turn on. General error After the cause of this type of error is removed. Set the paper to the ASF and push the Paper switch. Fatal error After the cause of this type of error is removed. Paper Out Ink Out Cutter Position Error Switch power off and recheck the cutter state.4 protocol. the printer can resume its operation from where it stopped due to the error Table 1-5. it goes Cutter Position Error. • Failure of ejecting a sheet • Failure of loading a sheet to the loading position When the card was loaded to the wrong position. it goes this error mode. When a paper jam has occurred. repeat again the same method. General error Error Status Paper Mismatch Error Occurring Condition If the paper path specified by the print data is different from the printer's real paper path. Set an A4 paper to the ASF. When printer detects that Ink Cartridge comes off. printer indicates this error and stops. When Cutter can't return to cutter home position.6 Error Status If any of the following states is detected. the printer cannot return to normal unless it is powered off and then on again Table 1-6. Cover Open Error When the cover is opened at Economy printing mode. communication with the printer is enabled. it stops printing and indicates Ink Out Error. when communication is being made using the IEEE1284. the printer goes this error. General error Error Status Cutter Jam Error Occurring Condition When Cutter can't cut the paper. User is requested to install a new InkCartridge in this state. it goes Paper Out Error. the printer is placed in an error status.

EPSON Stylus Photo R800 Revision A 1.0kg EXTERNAL DIMENSION DIAGRAM CONSUMABLES AND OPTIONS 322 193 Ink cartridges Gloss Optimizer: T0540 Black : T0541 Cyan : T0542 Magenta : T0543 Yellow : T0544 Red : T0547 Matte Black : T0548 Blue : T0549 495 305 644 Roll paper auto cutter (Cutter. External Dimension Diagram PRODUCT DESCRIPTION Casing Specifications 14 . paper support basket.5 Accessories STANDARD ACCESSORIES Setup guide Ink Cartridge (one for each of 8 colors) CD-ROM (Printer driver utility) CD/DVD tray CD/DVD print position check sheet 8cm CD/DVD attachment Roll paper holder Power cord : 1 set : 1 set : 1 set : 1 set : 1 set : 1 set : 1 set : 1 set WEIGHT 7. instruction manual) USB cable : PMA4RAC3 : USBCB2 Figure 1-3.4 Casing Specifications EXTERNAL DIMENSIONS When tucked When used : 495 (width) x 305 (depth) x 193 mm (height) : 495 (width) x 644 (depth) x 322 mm (height) 1.

CHAPTER 2 OPERATING PRINCIPLES .

To grasp the paper feed pitch. The CR linear scale and CR encoder sensor are used to control the motor. etc. this motor does not require a scale.2 Printer Mechanism Like the conventional model. The following shows the outline of the printer mechanism. photo sensor and like to be fitted to grasp the driving conditions. Table 2-1. Makes little noise during driving. Drives the pump. PF Encoder Sensor PF Scale 2. of the Ink System. PF Roller Timing Belt CR Encoder Sensor PW Sensor LD Roller PF Motor DC motor with brushes Ink Mark Sensor Carriage Unit Retard Roller APG Motor DC motor with brushes 4-phase. The main components of this product are as follows. Power source to drive the Paper loading rollers at the time of fixed-value paper loading or paper feed/eject operation. The sensor dedicated to Auto Bi-D adjustment and auto nozzle check is installed. The following table describes the motor types and their applications. this motor does not require a scale. Power source to drive the Carriage Unit at the time of PG setting. 48-pole PM type stepping motor 4-phase. 48-pole PM type stepping motor CR Scale PE Sensor ASF Motor Ink System Unit ASF Motor Pump Motor Pump Motor Carriage Shaft CR Motor Figure 2-1. Performs the paper feed operation of the ASF. Various Motors Motor Name CR Motor Type DC motor with brushes Applications/Functions Used for carriage driving. Control circuit board Power supply circuit board Control panel board : C550 MAIN : C550 PSB/PSE : C550 PNL Paper Eject Roller (front) PG Release Sensor Paper Eject Roller (rear) APG Motor APG Sensors PF Motor 2. wiper. Because of a stepping motor.EPSON Stylus Photo R800 Revision A The basic structure of the mechanism has the following features.1 Overview This chapter explains the operating principles of the mechanical sections and electrical circuits in this product. the precision gear surface is fitted with the PF scale and the PF encoder sensor is used to control the motor. photo sensor and like to be fitted to grasp the driving conditions. Printer Mechanism Outline OPERATING PRINCIPLES Overview 16 . this product uses DC motors as power sources. The two APG Sensors and Carriage Shaft are driven vertically to control the motor. Because of a stepping motor.

Platen Gap Adjustment Mechanism. Fatal error will occur since too large load is applied to the CR drive system. the resultant CR drive current value is used to calculate a heating value. Carriage Lock Mechanism. Carriage Shafts. 2. coil resistance and power supply board output voltage of the motor are measured in a CR variation measurement sequence when the CR mechanical load is in the initial status and saved into the EEPROM (A6<H>). However. the mechanical load is measured in a CR measurement sequence and saved into the EEPROM A4<H>.4Ω ± 15% 17. OPERATING PRINCIPLES Printer Mechanism 17 .2. if 46 is saved at the EEPROM A4<H> and 05 at A5<H>. coil resistances and power supply board output voltages of the individual DC motors adequately to carry out heat generation control according to individual differences. Table 2-2.5mH ± 25% PWM. and when the specified heating value is reached. The above control and sequences correct the drive current value of the CR Motor according to not only the mechanical load but also the variations of the motor and like. In addition.2. A5<H> in a power-on or IC change sequence. wait time is provided per CR path for printing. According to the variations (individual differences) measured in this sequence.1 Carriage Mechanism The following indicates the Carriage driving DC motor specifications. the voltage is corrected to make the drive current value constant (without an individual difference) according to the variations (individual differences) measured in this sequence. Heat generation control Using low-cost DC motors. CR variation measurement sequence The variations of the torque constant. CR Motor Specifications Item Type Drive voltage Winding resistance Inductance Drive method Drive IC Specifications DC motor with brushes +42V ± 5% (voltage applied to driver) 24. this product grasps the variations of the torque constants. and others.1. 2. constant-current chopping A6615 Closed loop control based on the CR Motor (DC Motor) and CR Encoder Sensor has advantages in stabilized print quality and silent operation.EPSON Stylus Photo R800 Revision A CR measurement sequence To set the appropriate drive current value according to the variation of the CR mechanical load.1 Carriage Mechanism The Carriage mechanism consists of the Carriage Motor (CR Motor).

The CR linear encoder pulse counter in the CPU is reset by the initialization operation performed at power-on.3. Board paper/roll paper leading edge detection control Control exercised to detect the user-preset board paper leading edge. Therefore. and the measurement values are saved into the EEPROM as threshold values.23)" for details. Threshold value > detection voltage: Paper present Threshold value < detection voltage: Paper absent The following sequences are performed. the printer judges it as contact with the frame.) This control applies to only the four-side borderless mode. (This applies to only the left or right end of the paper. 4. or during printing.3 Sequence Used for PW Detection The PW (paper width detection) Sensor installed on the Carriage Unit bottom is used to control the printer according to various sequences.2. the Carriage Home Position is detected using the drive current of the CR Motor and the speed/position signal of the CR Linear Encoder. When a difference between P1 and P3 (number of output pulses from when the Carriage Unit reached the Carriage lock confirmation position until it makes contact with the right frame) is 4 steps or less. The basic home position detection sequence is as described below. the CPU assumes that the Carriage Unit reached the CR lock confirmation position. or control carried out to detect the roll paper edge. 2. the CPU assumes that the Carriage Unit made contact with the right frame. 3.2.1.1. The IC14 (ASIC) sets the drive current value adequate for the Carriage Unit motion and outputs it to the motor driver. 1. When the CR Motor rotates counterclockwise to move the Carriage from left to right and the CPU detects 862/1500 counts or more in the PWM output under CR Motor load positioning control. 2. the printer judges that the Carriage Unit is in the home position. OPERATING PRINCIPLES Printer Mechanism 18 . 5.4 CD-R Printing Mechanism (p. the Carriage Unit moves from right to left. When the following conditions are satisfied. the PW detector is used to detect the center of CD-R. When the following conditions are satisfied. the Carriage Unit moves from left to right. Refer to "2.2 Carriage Home Position Detection As in the conventional model. whether paper is present or not is detected to prevent offpaper printing on the Paper Guide by borderless printing used in a wrong way. the PW sensor does not detect a paper leading edge at the time of ASF cut sheet feeding. The ASIC detects 483/1500 counts or more in the PWM output under CR Motor load positioning control. Based on the signal output from the IC14 (ASIC). P1 (number of output pulses from when power is switched on until the Carriage Unit makes contact with the right frame) is 12 steps or less. The ASIC detects 862/1500 counts or more in the PWM output under CR Motor load positioning control. Off-paper printing prevention control Before start of printing (immediately after the end of paper locating).EPSON Stylus Photo R800 Revision A 2. the IC5 (Motor Driver) outputs the CR Motor drive current to the CR Motor. A difference between P1 and P2 (number of output pulses from when the Carriage Unit made contact with the right frame until it reaches the Carriage lock confirmation position) is 12 steps or less. The following briefly describes the PW Sensor operating principle. When the CR Motor rotates clockwise. CD-R center detection control When printing is not being performed. When the CR Motor rotates counterclockwise. A dark voltage is measured by the PW Sensor in three places on the right end plane (area without the absorber) of the Front Paper Guide every time power is switched on.2.

• If the measurement value of the white level is close to that of the PW detection level. PW sensor dark voltage (VH) measurement PW sensor dark voltage (VH) measurement is performed at the following timings and locations and used to calculate the threshold value of whether paper is present or not.5mm lager at left and right than the detected paper size.1.6mH ± 25% PWM. a paper leading edge is detected using the PW Sensor to restrict the frameless off-range amount. Table 2-3. Revision A 2. APG Motor PG Cam Carriage Shaft Carriage Unit Figure 2-2. APG Mechanism OPERATING PRINCIPLES Printer Mechanism 19 . Cut sheets.EPSON Stylus Photo R800 Off-range restriction control At the time of frameless printing. • Threshold value > detection voltage: CD-R present (tray home position detected) The measurement voltage in the presence of the CD-R is saved into the EEPROM as a white level. Complete frameless mode Control is performed to print the print data 3mm larger at top.7Ω ± 15% 37.2. constant-current chopping A6615 The APG Motor (DC Motor) and two APG Sensors automatically adjust the PG amount according to the paper. control is performed to print the print data 2. and 2.5mm lager at left and right than the detected paper size. • Threshold value > detection voltage: Paper present • Threshold value < detection voltage: Paper absent CD-R Tray When a CD-R is used. it means that the sensor is dirty or deteriorated.4 APG (Auto PG) Mechanism The following indicates the APG DC motor specifications. and the threshold value (VS) is then calculated and saved in the EPROM area as a PW detection level. 5mm larger at bottom. Roll paper mode In the left and right frameless mode. the dark voltage is measured on the CD-R tray. The white level value is used to check the sensor deterioration condition during servicing or like. APG Motor Specifications Item Type Drive voltage Winding resistance Inductance Drive method Drive IC Specifications DC motor with brushes +42V ± 5% (voltage applied to driver) 64. Roll paper The dark voltage is measured and updated at every power-on. and the threshold value (VS) is calculated and saved in the EPROM area as a PW detection level.

66mm Carriage moving direction Paper eject roller (front) Paper eject roller (rear) PF Roller Figure 2-4.620mm (216/720inch) (216/720inch) (216/720inch) 2.258mm 2.2.258mm 2.071mm (1/360inch) 31. Relationships between Nozzle Lines and Color Arrangement Line A B C D E F G H Ink Yellow Magenta Cyan Matte-black Photo-black Red Blue Gloss Optimizer OPERATING PRINCIPLES Printer Mechanism 20 .2.620mm 7. The following shows the arrangement of the nozzles and the color arrangement of each nozzle line when they are viewed from behind.3 Paper Feeding Mechanism The paper feeding mechanism indicates the mechanism that feeds paper or CD-R Tray to the PF Roller Shaft. 7.258mm 2. Cut sheet PE Sensor CD-R Tray Star Wheel Rollers Roll paper Line A Line C Line B Line E Line D Line G Line F Paper feeding direction Line H Board Paper 0.620mm 7.89mm 41. Paper Feeding Mechanism Figure 2-3.2 Printhead Specifications The Printhead of this product is a F-Mach head.EPSON Stylus Photo R800 Revision A 2.258mm (64/720inch) (64/720inch) (64/720inch) (64/720inch) 2. Nozzle Rear View Table 2-4.141mm (1/180inch) 0.

1Vrms) The drive of the ASF Motor is transmitted to the LD Roller in the following path. this product has the mechanism to feed paper from the printer front manually. ASF Motor Specifications Item Type Drive voltage Winding resistance Inductance Drive method Specifications 4-phase. and the printer performs paper locating and then enters the standby status. When the PE Sensor detects that the paper is present. 3. the ASF Assy. 2.EPSON Stylus Photo R800 Revision A Driven by the ASF Motor. ASF Motor Paper Back Cam PG Release Sensor ⇒ Main Board ⇒ Relay Board ⇒ APG Motor ⇒ APG Assy. 3. When a paper feeding command is issued from the PC or the Paper Switch of the panel is pressed after power-on. Driven by the APG Motor.1 ASF Paper Feeding Mechanism The following indicates the ASF Assy. the driving force of the ASF Motor begins to be transmitted to the LD Roller. the APG Assy. the close signal of the PG Release Sensor is transmitted to the APG Assy. match the leading edge (front side) of the board paper to the marking position of the Stacker.2.2. The flag of the Paper Back Cam moves away from the home position of the ASF Sensor and the LD Roller rotates. Table 2-5.3. in the following order. When the LD Roller rotates one turn and the flag of the Paper Back Cam returns to the home position of the ASF Sensor again. performs the following feeding operation. 1. driving stepping motor specifications.3. When the Stacker is lifted. 1. the LD Roller stops rotating.4Ω ± 10% (per phase at 25°C) 12. 48-pole PM type stepping motor Bipolar drive/constant-current drive +42V ± 5% (voltage applied to driver) 7. sets the PG position to PG release to release the Upper Paper Guide (Driven Roller). Along the Paper Feed Guide of the Stacker. 2. press the Paper Switch. LD Roller Shaft Combination Gear 29. LD Roller Drive Transmission Path OPERATING PRINCIPLES Printer Mechanism 21 .2 Manual Paper Feeding Mechanism (Board Paper) To enable direct printing onto thick paper and CD-R label. After the above operation. 11 ⇒ Paper Back Cam ⇒ LD Roller 2. it detects the leading edge of the paper. 2. 11 Figure 2-5. LD Roller Drive Transmission Path ASF Motor Pinion Gear ⇒ Combination Gear 29.0mH ± 20% (1kH.

3. The following describes a difference between Panel Switch operations performed when roll paper is fed and performed when roll paper printing data is received from the PC. 2. When data is "Standard 1 cut" or "Specific 2 cuts" 1. After the paper is cut. the PE Sensor detects the paper. the differences of panel operation after roll paper feeding will be described. This returns the leading edge of the paper to the print starting position. 2. When roll paper is fed. and after 3 seconds have elapsed. Press the Roll Paper Switch. In this state. The roll paper is cut automatically at every separation of the print data. A tear-off line is printed. 2.EPSON Stylus Photo R800 Revision A When roll paper printing data is received (when cutter is not fitted) 1. the printer operates in the Cutter Self-Cleaning Mode. the leading edge of the paper returns to the print starting position. The PW Sensor check for the leading edge of the paper. draw the roll paper and press the Paper Switch to return to the panel operation that enables paper feeding from the ASF.3 Roll Paper Feeding Since panel operation in the roll paper mode differs from the above operation. 3. After end of printing. press the Roll Paper Switch. and the definitions of the panel operation and Paper Switch differ between cut sheets and roll paper. the paper is fed. 3. 2. When roll paper printing data is received (when cutter is fitted) When data is "No auto cut" 1.2. This feeds the separation position in the print data to the roll paper cut position. After the paper is cut. OPERATING PRINCIPLES Printer Mechanism 22 . the leading edge of the paper returns to the print starting position. At this time. panel Switch operation is invalid. 1. and the roll paper is fed to the roll paper cut position. After end of printing. press the Roll Paper Switch. After cutting the roll paper with a pair of scissors or like. 2. When roll paper is fed Pressing the Roll Paper Switch for more than 3 seconds back-feeds the leading edge of the roll paper to the PE Sensor (the Paper LED blinks). and if it detects the paper. The printer back-feeds the paper to the paper print starting position.

and the PW Sensor starts detection in the horizontal direction of the CD-R. The CD-R Tray is pulled in the ASF direction. 2. and the PW Sensor starts detection in the back-and-forth direction of the CD-R. The Carriage Unit moves leftward. Carriage Unit CD-R Tray CD-R home position Figure 2-6. 4. and then the CD-R Tray is fed in the ASF direction. no paper is fed from the ASF if the Paper Switch is pressed. insert the CD-R Tray into the specified position. 3. When the PW Sensor detects the white marking in the center of the CD-R Tray. the PG position is set to "++" and the Driven Roller of the Upper Paper Guide presses the CD-R Tray.3. When the close signal of the PG Release Sensor is detected.2. the Carriage Unit moves to the CD-R Tray HP detectable position (right end of the CD-R Tray). 10. the Carriage Unit returns to the carriage home position (HP).4 CD-R Printing Mechanism CD-R tray home position detection sequence Lift the Stacker (PG Release Sensor: Close). When the Carriage Unit moves leftward and the PW Sensor detects the CD-R. The Carriage Unit moves to the center of the CD-R Tray. the Carriage Unit moves rightward. After that. the CD-R Tray is ejected and Paper Out Error is displayed. The Carriage Unit moves leftward. and the PW Sensor detects the right side white marking.EPSON Stylus Photo R800 Revision A 9. This starts the following operation. and press the Paper Switch. After the leading edge of the CD-R is detected. The Carriage Unit moves to the CD-R Tray HP detectable position and stops there. 5. 8. CD-R Printing Mechanism OPERATING PRINCIPLES Printer Mechanism 23 . PW Sensor 2. the Carriage Unit moves to the carriage HP and stands by. After waiting for about 5 seconds at the carriage HP. the PW Sensor detects the CD-R Tray HP. 7. and the trailing edge of the CD-R is detected. and the right end of the CD-R is detected. the CD-R Tray is fed to the center of the CD-R in the paper ejection direction. the CD-R Tray is fed in the paper ejection direction. After the left end of the CD-R is detected. 6. the PW Sensor detects the left side white marking. and then the Carriage Unit moves to the center of the CD-R Tray. the CD-R Tray is fed in the paper ejection direction. then the Carriage Unit moves rightward. the Paper Switch executes a CD-R Tray home position detection sequence. 1. In this case. white marking or CD-R cannot be detected in any specified step operation in the CD-R Tray HP detection sequence. When the CD-R Tray stops operating. If the CD-R Tray HP. is driven. When the APG Assy.

Paper Loading Mechanism 1 OPERATING PRINCIPLES Printer Mechanism 24 .294. Combination Gear 36.2.1 Paper Loading Mechanism The following indicates the paper loading driving DC motor specifications. Paper is transferred in the above driving force transmission path. Roll Paper Guide or Board Paper Guide or the CD-R fed from the CD-R Tray according to the print data. PF Motor Specifications Item Type Drive voltage Winding resistance Inductance Drive method Drive IC Specifications DC motor with brushes +42V ± 5% (voltage applied to driver) 22.3Ω ± 25% 17. 45.5 ⇒ Spur 31. 45.5 PF Motor Spur 15. PF Roller Drive Transmission Path PF Motor Pinion Gear ⇒ PF Timing Belt ⇒ Combination Gear 36. 45.5 PF Timing Belt Spur 54 Spur 18 2.5 ⇒ Spur 54 ⇒ Spur 18 ⇒ Spur 15.5 ⇒ PF Roller Shaft Paper Eject Roller (front) Drive Transmission Path PF Motor Pinion Gear ⇒ PF Timing Belt ⇒ Combination Gear 36. 45.5 Front Paper Guide PF Roller Paper Eject Roller (front) Paper Eject Roller (rear) Figure 2-7.5 ⇒ Spur 31.4. a DC motor is used as the PF Motor in this product.4 Paper Loading Mechanism The Paper Loading Mechanism is designed to transfer the paper fed from the ASF.5 ⇒ Spur 54 ⇒ Paper Eject Roller (front) Paper Eject Roller (rear) Drive Transmission Path PF Motor Pinion Gear ⇒ PF Timing Belt ⇒ Combination Gear 36.294.294.294. Closed loop control based on the DC Motor and Rotary Encoder has the following advantages. Table 2-6.3mH ± 25% PWM A6615 Like the CR Motor. 2.2.5 ⇒ Spur 18 ⇒ Paper Eject Roller (rear) The following shows the part names and outline of the drive transmission path.EPSON Stylus Photo R800 Revision A The driving force of the PF Motor is transmitted to the PF Roller and Paper Eject Roller in the following path. Improved paper feed accuracy Paper feed amount control Spur 18 Pinion Gear Spur 31.

When power is switched on When the Ink Cartridge is replaced When the removal or fitting of the cutter is recognized in the paper feed sequence When the mechanical load in the paper loading path reaches the specified value. To eliminate the deflection of the paper. the mechanical load when the cutter is fitted is measured and reflected on the control since the mechanical load of the cutter must be taken into consideration to set the adequate current value. and its leading edge is then transferred to the front of the Front Paper Guide. the paper is then returned toward the ASF Assy. by the specified number of steps according to the paper feed mode. Print Head Paper Star Wheel Rollers Driven Roller Revision A 2. (When the cutter is not fitted) When the cutter is fitted. Fatal Error is displayed.EPSON Stylus Photo R800 The fed paper is detected by the PE Sensor. Paper eject roller (front) Paper eject roller (rear) PF Roller Figure 2-8.4. The paper is transferred again to the specified paper locating position of the Front Paper Guide. Paper Loading Mechanism 2 OPERATING PRINCIPLES Printer Mechanism 25 .2.2 PF Measurement Sequence The mechanical load in the paper loading path is measured in the following cases to perform control so that an adequate current value is set according to the mechanical load.

48-pole PM type stepping motor Bipolar drive/constant-current drive +42V ± 5% (voltage applied to driver) 10. Table 2-8.5.2. Pump Motor Rotation Directions and Functions Pump Motor Rotation Direction* • • • • • • • • Functions Cap closing Ink suction Wiper resetting CR Lock setting Cap opening Pump release Wiper setting CR Lock resetting Motor Pinion Gear Figure 2-9. Pump Unit (including the CR Lock Lever) Cap Unit 2. The Cap Unit has a built-in Head Cleaning Wiper.2.4mH ± 20% (1kH. 21.1 Pump Unit The Pump Unit is designed to suck ink from the Print Head or Cap Unit.5 Ink System Mechanism The Ink System Mechanism consists of the following mechanisms. OPERATING PRINCIPLES Printer Mechanism 26 . Table 2-7.3Ω ± 10% (per phase at 25°C) 13. 1Vrms) <Pump Unit inside> Combination Gear 10.5. Outline of Pump Unit Inside CW direction CCW direction Note: As the rotation directions of the motor.2. and CCW indicates a counterclockwise direction. 2. CW indicates a clockwise direction. Motor Pinion Gear ⇒ Combination Gear 10.2 IS ⇒ Spur Gear 20. The following indicates the Pump Unit driving stepping motor specifications.2 Drive Transmission Path to Pump Unit The drive of the Pump Motor is transmitted to the Pump Unit in the following path.2.2 IS Spur Gear 20. 21. Pump Motor Specifications Item Type Drive voltage Winding resistance Inductance Drive method Specifications 4-phase.2.4 IS ⇒ Pump Unit The following shows the internal part names and operation outline of the Pump Unit. as seen from the output shaft side of the motor mounting plate.EPSON Stylus Photo R800 Revision A 2.4 IS The following operations are performed when the drive of the Pump Motor is transmitted to the Pump Unit.

The Roller turns and simultaneously presses the tube. Slider cap rises to perform capping. the Cap Unit prevents the ink from thickening. To Waste ink pad Carriage Unit Figure 2-10. Ink is fed to the Waste Ink Pad in the following path. Ink Cartridge ⇒ Head Cavity ⇒ Cap ⇒ Waste Ink Pad The following diagram shows the outline of Cap Unit operation.3 Cap Unit The Cap Unit is designed to bring the Cap into close contact with the Print Head surface and suck ink by the driving force of the Pump Unit to secure air tightness in the Cap. Ink is fed from the Cap Unit toward the Waste Ink Pad. The Pinion Gear of the Pump Motor rotates in the CW direction. 3.2. 3. Print Head Pump release 1. Cap Unit Side Revision A 2. 2.EPSON Stylus Photo R800 The following shows the Pump Unit operating principle. Figure 2-11. 2. Capping Mechanism OPERATING PRINCIPLES Printer Mechanism 27 . When the printer is in a standby status or its power is OFF. The Pinion Gear of the Pump Motor rotates in the CCW direction. The Roller moves away from the tube and releases the tube.5. Ink is not sucked. Pump Unit Operating Principle Cap Ink suction 1.

When cleaning is performed.EPSON Stylus Photo R800 Revision A When current I/C consumption is the same (as ink consumption in EEPROM) 1. data is read from each color CSIC and the CSIC data status is made valid. and is saved at the Main Board EEPROM. the CL count is also written. the first I/C flag is reset. only the consumed difference is added and written to the CSIC. 2. the printer judges that initial filling is not yet performed. When the initial filling flag is set and the CSIC side ink consumption is 0. If they are different. On the assumption that the I/C has been changed at power-off. 2. Data is written to the CSIC at the following timings. If the data read from each CSIC has any problem. and when the I/C is changed. The change flag 2 (flag that indicates change CL) is set and CL is executed. and control is performed under the following conditions. the printer judges that I/C change was not made at power-off and regards the CSIC data as valid. OPERATING PRINCIPLES Printer Mechanism 28 . the ink consumption of the I/C currently installed per color is compared with the ink consumption saved in the printer EEPROM. The data is compared with the ink consumption in the printer EEPROM. Installation count updating. The installation count in the printer EEPROM is updated for the CSIC. 3. 2. Note: Reason why the used model name data is rewritten from the printer to the I/C: To grasp which printer used the I/C removed. CSIC information replacement. and initial filling are executed in this order. If the initial filling flag is not set. After CSIC operation is checked. If the data are the same. the installation count is also written. the data is written to the CSIC.) 2.2. (The printer before initial filling judges that the I/C is fitted in a power-off status. At power-off In the power saving mode At the time of Ink Cartridge replacement At the time of cleaning 1. In the CSIC information replacement sequence. 4. Ink cartridge error or Ink end error is displayed. Data is read from the CSIC and developed in the RAM on the Main Board. the CSIC side ink consumption data is updated to the ink consumption data in the printer EEPROM.6 Ink Sequence The following ink sequence is executed according to various timer. flag and other information saved on the EEPROM. When current I/C consumption differs (from ink consumption in EEPROM) 1. The used model name data on the I/C side is rewritten. counter. CSIC-related sequence The ink type code stored in the CSIC Memory Chip is identical regardless of the Japanese domestic or overseas cartridges. At power-on. 3.

execute only CL1. and when the printer is powered on next time. initial filling was executed again. when this operation was performed. ink was wasted and therefore CL3 is executed to cover the ink filling performance. (On the conventional mode. Perform the following manual CL operations by operating the panel or using the utility included in the printer driver.561g per color) CL3: 7. Change CL1: 3. However. the printer assumes that it was powered off for some reason during initial filling and executes CL3 instead of the initial filling sequence. CL1: 1.EPSON Stylus Photo R800 Initial ink filling When the printer is powered on for the first time after the purchase of the product.4g (0. viscous material or foreign matter. OPERATING PRINCIPLES Printer Mechanism 29 .) When the initial filling flag is set and the CL operating flag is not set. Only when the cumulative printing timer counter is more than 7min. the printer executes the initial ink filling operation to fill the ink cavities of the Head with ink. Stabilize the ink surface inside the nozzles. If the remaining ink amount of the I/C is short or the I/C is in an Ink Low/Out status. the initial filling flag is not cleared and the CL operating flag is set. Because of these flags. Flushing operation Prevent color mixture. The Stylus Photo R800 requires about 150 seconds to perform the initial ink filling operation and consumes about 1/ 7 of the new ink cartridge.488g (0. perform manual CL from CL1 to CL3 in order if the cumulative printing timer counter is less than 7min. Independently of the printing path after the previous CL.120g (0. it executes initial filling. If the sequence does not end normally during initial filling. the printer clears the flag in the EEPROM so that initial ink filling operation will not be performed when it is powered on next.704g (0.890g per color) Wiper operation Clean the nozzle surface with the right-half rubber part of the wiper. Change cleaning Change CL1 is executed when Ink Cartridge change is made. When the initial ink filling operation is performed properly. the printer assumes that the initial filling was not executed at all (power was switched on but the cartridges were not set).213g per color) CL2: 4. when powered on next time. all manual cleanings are disabled and STM3 shows the condition.425g per color) Revision A Manual cleaning This product provides three different manual cleanings to remove ink coagulated by air bubbles.

Relay Board. The HP Sensors installed on both ends of the Cutter operating area detect the Cutter Blade position. left and right HP Sensors (2 pcs. and Cutter Position Error or Cutter Jam Error is displayed according to the operating condition. cumulative cleaning count and cleaning timer. Flushing Two different flushing operations are executed for the following reasons. The HP Sensors detect whether the Cutter Blade operates properly.2. Revision A 2. A large amount of ink is discharged into the Cap according to the Periodic large-amount flushing timer.7 Paper Cutter Mechanism The Paper cutter mechanism consists of such main parts as the Cutter Motor. Paper Eject Roller and Paper Holddown Flap in the Cutter unit. Operation during printing When the Cutter Blade starts cutting. Paper Cutter Mechanism OPERATING PRINCIPLES Printer Mechanism 30 . A specific small amount of ink is discharged into the Cap according to the Periodic flushing timer.EPSON Stylus Photo R800 Timer cleaning Ink is consumed depending on the combination of the cumulative printing timer. Periodic large-amount flushing This is done to prevent ink viscosity in the Print Head nozzles from increasing during continuous printing. in all). The paper is held and simultaneously cut. the Paper Hold-down Flap rises. Periodic flushing This is done to prevent ink viscosity in the Print Head nozzles from increasing during continuous printing. Paper Holddown Flap Right HP Sensor Left HP Sensor Cutter Blade Cutter Motor Paper Eject Roller Relay Board Figure 2-12.

Cutter Position Error occurs. Basic cutting sequences 2 Means movement from the left HP Sensor to the right HP Sensor.7. the Cutter initialization sequence is executed and then Cutter Jam Error or Cutter Position Error occurs. 2. as soon as the Cutter Blade starts moving from the right HP Sensor. the Cutter initialization sequence is executed if the printer has confirmed that the Cutter has been fitted (the Power Switch blinks about 5 seconds). By cutting the roll paper three times at intervals of 7cm. At this time. The initialization operation is not performed if the Cutter Blade is in the right HP Sensor position when the Cutter is fitted. which may stick to the Plate above the Paper Hold-down Flap (Plate where the paper print surface comes into contact).1 Cutter Initialization Sequence When the Cutter is fitted. 2.2 Cutter Self-cleaning This sequence indicates the operation performed to hold down and remove the ink. with the leading edge of the fed roll paper.2.EPSON Stylus Photo R800 Revision A Paper cutting by the Cutter consists of the basic cutting sequences 1 and 2.7. At this time. Cutter Position Error Indicates that the Cutter Blade cannot return to the HP Sensor position located in the motion starting position within 3 seconds. If the Cutter Blade cannot reach the left or right HP Sensor. the ink that may stick to the Cutter Blade is removed to clean the Cutter Blade.3 Cutter Cleaning (Driver Side) This sequence is executed on the driver side. If the left HP Sensor does not detect the Cutter Blade within 3 seconds. Cutter Jam Error Indicates that the Cutter Blade can return to the HP Sensor position in the motion starting position within 3 seconds. the Cutter Blade generates operating noise during Cutter self-cleaning when the roll paper is fed. At this time.2. These errors are explained below.7. the Timer starts.2. The Cutter Blade must be operated left-to-right to operate the Paper Holddown Flap. OPERATING PRINCIPLES Printer Mechanism 31 . 2. Cutter Position Error or Cutter Jam Error may occur. the Cutter Blade is returned to the HP Sensor located in the motion starting position (right HP Sensor). During Cutter operation. if the Cutter Blade cannot move from the left HP Sensor to the right HP Sensor within 3 seconds. Basic cutting sequences 1 Means movement from the right HP Sensor to the left HP Sensor. Cutter Initialization Sequence The initialization sequence is performed to securely put the Cutter Blade in a standby position detected by the right HP Sensor if the Cutter Blade is not detected by the right HP Sensor.

As soon as the operation in step 9 starts. driven by the Pump. and the Carriage Unit performs HP detection operation in the following path. The drive of the PF Motor is transmitted to the PF Roller and Paper Eject Rollers (front and rear). the drive of the APG Motor is transmitted to the Carriage Shaft. the Wiper is set. the drive of the APG Motor is transmitted to the Carriage Shaft. OPERATING PRINCIPLES Printer Mechanism 32 . and the PG position returns from PG++ to PG Typ. 8. and the PG position returns from PG++ to PG Type. 7. and the PG position changes to PG++. Rotation for about 3 seconds ⇒ Stop for about 0. and during that period. The PF Roller and Paper Eject Rollers (front and rear) rotate. the drive of the ASF Motor is transmitted to the LD Roller. 6. 4. Rotation for about 4 seconds (slow speed) ⇒ Rotation for about 2 seconds 9. 11. 6. Wiper setting ⇒ Wiper resetting 5. and the CR Lock is placed. The drive of the CR Motor is transmitted to the Carriage Unit. and the LD Roller rotates one turn. and the Carriage Unit returns to the home position at slow speed. 9. After the Carriage Unit has moved leftward by the specified number of steps.EPSON Stylus Photo R800 Revision A 2. After the Carriage Unit has returned to the home position. 2. And. The drive of the CR Motor is transmitted to the Carriage Unit. Home position ⇒ Right frame ⇒ CR Lock confirmation position ⇒ Right frame ⇒ Home position 7. to PG++. The Carriage Unit returns to the home position. CARRIAGE UNIT OUTSIDE HP 1. and the CR Lock is released.2. and the Carriage Unit is locked. When the PG position is other than PG++ after power-on. After power-on. After the Carriage Unit has moved leftward by the specified number of steps. the Wiper is driven by the Pump Motor to perform the following operation. 8. driven by the Pump Motor.5 seconds ⇒ Rotation for about 2 seconds 10. 3. The Carriage Unit returns to the home position and is fixed by the CR Lock. and the CR Lock is released. CARRIAGE UNIT INSIDE HP (CR LOCKED) 1. which then rotate and stop as described below. ink is sucked for about 4 seconds and then the Wiper is set. which then rotate for about 2 seconds. the Cap opens (lowers). it moves leftward again by the specified number of steps. 4. which then rotate for about 2 seconds. and the PG position changes from PG Typ. the Cap opens (lowers). 2.8 Power-On Sequence The following explains the operation to be performed when the Carriage Unit is inside or outside the HP with the printer powered on. The Carriage Unit returns to the home position. the Carriage Unit moves to the right end of the Front Paper Guide. The operations in Steps 7 to 9 of "Carriage Unit inside HP (CR locked) (p32)" are performed. The Carriage Unit performs HP detection operation in the following path. ink is sucked for about 4 seconds. The drive of the Pump Motor is transmitted to the Cap Unit. Home position ⇒ Right frame ⇒ CR Lock confirmation position ⇒ Right frame ⇒ Home position 3. The drive of the PF Motor is transmitted to the PF Roller and Paper Eject Rollers (front and rear). After moving between the left and right frames twice. 5. The drive of the Pump Motor is transmitted to the Cap Unit. The drive of the PF Motor is transmitted to the PF Roller and Paper Eject Rollers (front and rear).

Printer Mechanism CR Motor PF Motor APG Motor MAIN Board ASF Motor Pump Motor Head drive circuit Sensors Power OFF +3.3VDC are supplied to the Printer Mechanism and Control Board The following indicates the applications of the voltages generated in this power supply circuit.3 Electrical Circuitry Operating Principles The electrical circuitry of Stylus Photo R800 consists of the following circuits. Supplied Power The following shows how the three circuit boards are connected. Control circuit board Control panel board : C550 MAIN : C550 PNL Power supply circuit board : C550 PSB/PSE 2. Electrical Circuitry Block Diagram OPERATING PRINCIPLES Electrical Circuitry Operating Principles 33 .1 Power Supply Circuit Operating Principle The power supply circuit board of this product is the C550 PSB/PSE.45A • • • • • • • • • • Applications CR Motor PF Motor PG Motor ASF Motor Pump Motor Head drive voltage Logic sensor circuit Sensor circuit Nozzle selection circuit (above Print Head) Interface control circuit PNL Board +3.3VDC +42VDC Voltage +42VDC Rated output current: 0.5A PSB/PSE Power Supply Board Figure 2-13.3.EPSON Stylus Photo R800 Revision A 2. Basic circuit structure RCC switching regulator system +42VDC and +3. Table 2-9.3VDC Rated output current: 0.

Logic Circuits (CPU-ASIC 2 in 1.3. APG Motor. Revision A 2.2 C550 MAIN Circuit Operating Principle The C550 MAIN Board consists of the following circuits and sensors. ASF Motor. PROM. SDRAM) Motor control/Drive circuits (CR Motor. Power Supply Circuit Block Diagram OPERATING PRINCIPLES Electrical Circuitry Operating Principles 34 . PF Motor.0. Pump Motor) Head control/Drive circuit Interface Circuits USB 2.EPSON Stylus Photo R800 The following is the block diagram of the power supply circuit. IEEE1394 Sensor circuits Reset circuits EEPROM circuit D/A converter circuit Figure 2-14.

The following table indicates the 3. Adoption of 1.3V and 1. and is used to drive multiple components.5V CPU-ASIC 2 in 1 PROM SDRAM Motor circuit Panel LED Interface circuit USB 2. 3.5V Drive Components 3. Table 2-10.3VDC generated by the C550 PSB/PSE Board.5V voltage is generated by the Regulator IC installed on the C550 MAIN Board that reduces +3. PG Release Sensor) Revision A OPERATING PRINCIPLES Electrical Circuitry Operating Principles 35 . PE Sensor.3V • Nozzle selection circuit (above Print Head) • CR Encoder Sensor • PE Sensor • PG Release Sensor • CSIC • • • • • • • • 1.3V drive components and 1.5V drive components.EPSON Stylus Photo R800 The following indicates differences between the control circuits of this product and conventional model.5V drive logic circuit components The 1.0 Sensors (other than CR Encoder Sensor. This is done to reduce the power of the logic circuit.

IC15) Data Address SDRAM (IC12) CPU-ASIC 2 in 1 (IC14) Motor Driver (IC5) DAC (IC2) Motor Driver (IC6) CN4 PF Motor APG Motor ASF Motor USB CN2 Pump Motor Reset (IC13) CN5 Relay Board PF Encoder Sensor CR Encoder Sensor PW Sensor Ink Mark Sensor Reset (IC16) EEPROM (IC3) CN4 PE Sensor PG Release Sensor ASF Sensor APG Sensor 1 C550 PSB/PSE Board CN7 CN11 Head Driver (IC7) CN12 Q13. C550 MAIN Control Board Block Diagram OPERATING PRINCIPLES Electrical Circuitry Operating Principles 36 . Q14 CN13 CN14 APG Sensor 2 C550 Panel Board CN8 CSIC Board CN10 Cutter Unit CN6 Print Head Figure 2-15.EPSON Stylus Photo R800 The following is the block diagram of the C550 MAIN control board. Revision A CR Motor IEEE 1394 CN3 IEEE 1394 (IC1) PROM (IC4.

CHAPTER 3 TROUBLESHOOTING .

EPSON Stylus Photo R800

Revision A

3.1 Overview
This chapter describes unit-level troubleshooting.

3.1.1 Troubleshooting according to panel messages
After checking the printer LED and EPW3 error indications, you can grasp the fault location using the check list in this section. When you have found the fault location, refer to Chapter 4 "Disassembly and Reassembly" and change the corresponding part and/or unit. The following table indicates the check point reference tables corresponding to the error states (LED and EPW3). Table 3-1. Reference Tables of Error States
Error State Communication Error Model Difference Cover Open Error Paper Out Error Paper Jam Error Card Loading Error Paper Mismatch Error Ink Low Ink Out Error No Ink Cartridge/CSIC Error Cutter Jam Error Cutter Position Error Maintenance Request Fatal Error Reference Table Refer to Table 3-2 "Phenomenon-Based Communication Error Check Points" on page 39 Refer to Table 3-2 "Phenomenon-Based Communication Error Check Points" on page 39 Refer to Table 3-3 "Phenomenon-Based Cover Open Error Check Points" on page 42 Refer to Table 3-4 "Phenomenon-Based Paper Out Error Check Points" on page 43 Refer to Table 3-5 "Phenomenon-Based Paper Jam Error Check Points" on page 48 Refer to Table 3-6 "Phenomenon-Based Card Loading Error Check Points" on page 49 Refer to Table 3-7 "Phenomenon-Based Paper Mismatch Error Check Points" on page 50 Refer to Table 3-8 "Phenomenon-Based Ink Low Check Points" on page 50 Refer to Table 3-9 "Phenomenon-Based Ink Out Error Check Points" on page 50 Refer to Table 3-10 "Phenomenon-Based No Ink Cartridge/Ink Cartridge Error Check Points" on page 51 Refer to Table 3-11 "Phenomenon-Based Cutter Jam Error Check Points" on page 53 Refer to Table 3-12 "Phenomenon-Based Cutter Position Error Check Points" on page 54 Refer to Table 3-13 "Phenomenon-Based Maintenance Request Check Points" on page 55 Refer to Table 3-14 "Phenomenon-Based Fatal Error Check Points" on page 56

TROUBLESHOOTING

Overview

38

EPSON Stylus Photo R800

Revision A

Table 3-2. Phenomenon-Based Communication Error Check Points
Occurrence Timing At power-on Phenomenon Detail The printer does not operate at all. Faulty Part/ Part Name Panel FFC Check Point 1. Check that the Panel FFC is securely connected to the Panel Board connector and Main Board connector (CN8).
Panel FFC

Remedy 1. Connect the Panel FFC to the Panel Board and Main Board connectors.

Panel FFC

Main Board connector

Panel Board connector

2. Check the Panel FFC for damage. Panel Board Power Supply Board 1. Check the Panel Board for damage. 1. Check that the Connector cable of the Power Supply Board is securely connected to the Main Board (CN7).

2. Change the Panel FFC for a new one. 1. Change the Panel Board for a new one. 1. Connect the Connector cable of the Power Supply Board.

Blue line

Connector cable of the Power Supply Board

1Pin side

2. Check that the blue line side pin of the Power Supply 2. Match and connect the blue line of the Board Connector cable is inserted into the 1 Pin. (Refer to Power Supply Board Connector cable the above photo.) into the 1 Pin.

TROUBLESHOOTING

Overview

39

EPSON Stylus Photo R800
Table 3-2. Phenomenon-Based Communication Error Check Points
Occurrence Timing At power-on Phenomenon Detail The printer does not operate at all. Faulty Part/ Part Name Power Supply Board Check Point Remedy

Revision A

3. Check that the Fuse (F1) on the Power Supply Board is not 3. Change the Power Supply Board for a blown. new one.

Fuse (F1)

4. Check the devices on the Power Supply Board for damage. After the power-on sequence has started, the LED turns off and the printer does not operate. Main Board 1. Check that the Relay connector of the ASF Motor and the Relay connector of the Pump Motor are not connected to cause a short circuit.
Relay Connector of the ASF Motor

4. Change the Power Supply Board for a new one. 1. Change the Main Board for a new one.

Relay Connector of the Pump Motor

TROUBLESHOOTING

Overview

40

Change the Interface cable for a new one. (Refer to Chapter 5 "ADJUSTMENT". Check that the Interface cable is connected between the PC and printer. (Refer to Chapter 5 "ADJUSTMENT". Check that the same code as the IEEE1394 QR label code 1. check that the EPSON USB driver has 1. Install the Stylus Photo R800 printer driver. When USB is used.) 1.) TROUBLESHOOTING Overview 41 .EPSON Stylus Photo R800 Table 3-2. been installed in the PC. Using the Adjustment Program. correct model name (save 02 into E0<H>). 2. indicated on the product nameplate. 2. Check that a wrong model name has not been input to the 1. 1. QR label code. Faulty Part/ Part Name Check Point Remedy Revision A Interface cable 1. Check that the PC and printer are connected via the USB hub. 1. Input the code given as the IEEE1394 is saved at BA<H> to BE<H> of the EEPROM. 2. 1. Install the EPSON USB driver. Check that the Stylus Photo R800 printer driver has been installed. enter the EEPROM address (E0<H>) on the Main Board.) IEEE1394 1. EPSON USB driver USB 1. Connect the Stylus Photo R800 printer. Check the Interface cable for wire break. Check that the connected printer is the Stylus Photo R800. (Refer to Chapter 5 "ADJUSTMENT". Connect the Interface cable to the PC and printer. Enter the USB serial No. Phenomenon-Based Communication Error Check Points Occurrence Timing At operation Phenomenon Detail Operation at power-on is normal. but the error appears when the print jog is sent to the printer. 1. Printer driver 2. Main Board 1.

Close the Printer Cover. Check that the Connector cable of the Cover Open Sensor 1. Remedy 1. Cover Open Sensor 1. TROUBLESHOOTING Overview 42 . 2. Change the Cover Open Sensor for a new one. Faulty Part/ Part Name Printer Cover Check Point 1. Check that the Printer Cover is not open. Check the Cover Open Sensor for damage. the Cover Open Sensor and Panel Board. The Printer Cover is in a closed state but Cover Open Error is displayed. Phenomenon-Based Cover Open Error Check Points Occurrence Timing During printing Phenomenon Detail Cover Open Error is displayed during printing in the "Economy" mode. Panel Board Cover Open Sensor 2. Connect the Connector cable of the is securely connected to the connectors of the Cover Open Cover Open Sensor to the connectors of Sensor and Panel Board.EPSON Stylus Photo R800 Revision A Table 3-3.

* To remove persistent contamination.EPSON Stylus Photo R800 Revision A Table 3-4. Roller and Retard Roller. The procedure is as follows. TROUBLESHOOTING Overview 43 . (2) Hold the mount top end securely and press the Paper Switch. Cleaning sheet Non-adhesive part Postcard used as mount Adhesive part This side down Stapling Cloth damped with alcohol (1) Place the alcohol-dampened cloth toward the LD Roller surface of the ASF Assy. (3) Repeat the paper feed sequence several times to clean the LD Roller surface of the ASF Assy. Faulty Part/ Part Name ASF Assy. (1) Place the cleaning sheet upside down and put it into the ASF Assy. Check the LD Roller or Retard Roller of the ASF Assy. (2) Press the Paper Switch to start paper feed. the LD Roller attempt to feed paper but the paper is not fed. Using a cleaning sheet. staple an alcohol-dampened cloth to a postcard and clean the rollers in the following method. Check Point Remedy 1. for 1. Phenomenon-Based Paper Out Error Check Points Occurrence Timing At operation Phenomenon Detail When the Paper Switch was pressed. (3) Repeat the above steps several times. clean the LD paper dust and foreign matter.

ASF Motor Revision A Remedy 1. Resistance value: 7. Phenomenon-Based Paper Out Error Check Points Occurrence Timing At operation Phenomenon Detail Paper is not fed. Connect the Connector cable of the ASF Motor to the Relay Connector.4Ω ± 10% 3. 3. Change the ASF Motor for a new one. 2. Relay Connector 2. Faulty Part/ Part Name ASF Motor Check Point 1. TROUBLESHOOTING Overview 44 .EPSON Stylus Photo R800 Table 3-4. change the ASF Motor for a new one. If the resistance value is abnormal. check the resistance value of the ASF Motor. Check the ASF Motor connector cable for damage. Using a tester. Check that the Connector cable of the ASF Motor is connected to the Relay Connector.

Relay Board Connector Revision A Remedy 1.. it stops near the PE Sensor Lever. Check that the Sensor Holder is mounted to the Mechanical frame correctly. Using a tester. 4. Sensor Holder Detection Lever Torsion Spring 3. PE Sensor 2. ⋅ Paper present : 2.EPSON Stylus Photo R800 Table 3-4. Phenomenon-Based Paper Out Error Check Points Occurrence Timing At operation Phenomenon Detail Though paper is fed from the ASF Assy.4V or less 3. and check that the Detection Lever is returned to the original position automatically by the Torsion Spring when released. (Refer to the above photo.) 4. Change the PE Sensor Holder Unit for a new one. 2. TROUBLESHOOTING Overview 45 .4V or more ⋅ Paper absent : 0. check that the PE Sensor is normal. Change the PE Sensor Holder Unit for a new one. Install the Sensor Holder correctly. Connect the Connector cable of the PE Sensor to the PE Sensor and Relay Board Connector. Check that the Connector cable of the PE Sensor is securely connected to the PE Sensor and Relay Board Connector (CN3). Move the Detection Lever actively by hand in the same state as when the paper passes. Faulty Part/ Part Name PE Sensor Check Point 1.

Check the HP detection position or white markings of the CD-R Tray for paper dust and foreign matter.. Phenomenon-Based Paper Out Error Check Points Occurrence Timing The Paper Switch was pressed at the setting of the CD-R Tray. Change the PW Sensor for a new one. PW Sensor 1. Change the CD-R Tray for a new one. ink. Check the PW Sensor for paper dust. Faulty Part/ Part Name CD-R Tray Check Point 1. The Paper Switch was pressed at the setting of the CD-R Tray or board paper The CD-R Tray or board paper is fed toward the ASF Assy. 3. Check that the HP detection position or white markings of the CD-R Tray are not chipped. 1. TROUBLESHOOTING Overview 46 . White Markings HP detection position 2. etc. Remove paper dust and/or foreign matter from the detection portion. Check the Driven Roller surface for contamination such as 2. PW Sensor 3.EPSON Stylus Photo R800 Table 3-4. Pass plain paper of A4 width from the paper dust and CD-R coating. Clean the PW Sensor surface. Phenomenon Detail The CD-R Tray HP detection sequence stops and the Tray is ejected. but is ejected immediately. Carriage Unit bottom 2. several times to remove contamination. Compare the EEPROM values in two places (50<H> and 51<H>) and check that they are not approximate to each other. Remedy Revision A 1. 2. ASF Assy.

Check that the PW Sensor FFC is placed in the specified routing positions and does not make contact with any parts. and is then fed in an attempt to move it farther. Check that the PW Sensor FFC is not disconnected from 2. TROUBLESHOOTING Overview 47 . (Refer Board and PW Sensor Connectors. CR Encoder Board Connector PW Sensor Connector Revision A Remedy 1. Check the PW Sensor or PW Sensor FFC for damage.) 3. Connect the FFC to the CR Encoder the CR Encoder Board and PW Sensor Connectors. but the Tray is ejected. Faulty Part/ Part Name PW Sensor Check Point 1. up to the Driven Roller of the Upper Paper Guide. Place the PW Sensor FFC in the specified routing positions. Change the PW Sensor for a new one. FFC 2. Phenomenon-Based Paper Out Error Check Points Occurrence Timing The Paper Switch was pressed at the setting of the CD-R Tray or board paper Phenomenon Detail The trailing edge of the CD-R Tray is fed toward the ASF Assy.EPSON Stylus Photo R800 Table 3-4. 3. to the above photo.

Paper EJ Frame Assy. Since the paper length is larger than the of the paper set on the driver side. Change the Paper EJ Frame Assy. Check that the Star Wheel Units have not come off the Assy. Feed the paper along the Right Edge Guide. 1. the PF Roller advances the paper but cannot eject it completely. 2. for deformation or damage. Front Paper EJ Roller Assy. 1. Phenomenon-Based Paper Jam Error Check Points Occurrence Timing At operation Phenomenon Detail At the time of paper ejection. Faulty Part/ Part Name – Check Point Remedy 1. Spur Gear 54 1. 1. ASF Assy. Check that the paper is fed along the Right Edge Guide. and Spur Gear 18 (Paper EJ Spur Gear 18 Roller Assy. specifications.EPSON Stylus Photo R800 Revision A Table 3-5. Spur Gear 54 TROUBLESHOOTING Overview 48 . Securely install the Star Wheel Units to the Paper EJ Frame Assy. Rear Paper EJ (front/rear)) Roller Assy. Check the Paper EJ Frame Assy. Check the Spur Gear 54 or Spur Gear 18 for damage. 1. Star Wheel Units 2. Change the Front (or Rear) Paper EJ Roller Assy. for a new one. Paper EJ Frame 1. Paper is not ejected completely and causes a jam near the Paper Eject Frame. notify the user. Check that the size of the fed paper is not larger than that 1. for a new one. Paper EJ Frame Assy.

Check that the card size paper is loaded in the portrait orientation. 1. The card size paper is loaded correctly. TROUBLESHOOTING Overview 49 . and press the Paper Switch to eject the jammed paper. 1. but Card Loading Error is displayed. Connect the FFC to the CR Encoder Board or PW Sensor. Load the cards of the same size correctly. 2. PW Sensor FFC 2. Faulty Part/ Part Name – Check Point 1. Check the PW Sensor or PW Sensor FFC for damage. CR Encoder Board Connector PW Sensor Connector Remedy 1. Phenomenon-Based Card Loading Error Check Points Occurrence Timing During printing Phenomenon Detail Printing starts but paper is not fed. Check that the PW Sensor FFC is not disconnected from the CR Encoder Board or PW Sensor Connector.EPSON Stylus Photo R800 Revision A Table 3-6. Change the PW Sensor for a new one.

Remedy 1. Connect the Connector cable of the PG is securely connected to the PG Release Sensor and Release Sensor to the PG Release Relay Board Connector (CN7). Relay Board Connector PG Release Sensor 2. an error is displayed on the LED and EPW3. Change the Ink Cartridge for a new one. setting position and paper size. 2. Check that the Connector cable of the PG Release Sensor 1. whether the ink remains in the Ink Cartridge. Check the PG Release Sensor or Connector cable for damage. Phenomenon-Based Ink Low Check Points Occurrence Timing At operation or during printing Phenomenon Detail A message is displayed on the LED and EPW3 during printing. PG Release Sensor 1. Look at the remaining ink indication of the EPW3 to check 1. TROUBLESHOOTING Overview 50 . Look at the remaining ink indication of the EPW3 to check 1. Table 3-9. Table 3-8.EPSON Stylus Photo R800 Revision A Table 3-7. Faulty Part/ Part Name Stacker Assy. Phenomenon-Based Paper Mismatch Error Check Points Occurrence Timing At operation Phenomenon Detail When print data are sent. Correctly combine the Stacker Assy. setting position and paper size set on the driver side are combined correctly. Sensor and Relay Board. Check Point 1. Faulty Part/ Part Name Ink Cartridge Check Point Remedy 1. Phenomenon-Based Ink Out Error Check Points Occurrence Timing During printing Phenomenon Detail After the Carriage has detected the HP. Prepare a new Ink Cartridge. the amount of the ink remaining in the Ink Cartridge. Check that the Stacker Assy. Faulty Part/ Part Name Ink Cartridge Check Point Remedy 1. Change the PG Release Sensor for a new one. an error is displayed on the LED and EPW3.

3. Faulty Part/ Part Name Ink Cartridge Check Point 1. Check that the Ink Cartridge is fitted properly. an error is displayed on the LED and EPW3. Change the Ink Cartridge for a new one. 2. 2. Remedy 1. Check that the Memory Chip is not disconnected or not chipped. Hook 3. Phenomenon-Based No Ink Cartridge/Ink Cartridge Error Check Points Occurrence Timing At power-on Phenomenon Detail After the Carriage has detected the HP. Fit the Ink Cartridge properly. Change the Ink Cartridge for a new one. Check that the Hook of the Ink Cartridge is not broken.EPSON Stylus Photo R800 Revision A Table 3-10. Memory Chip TROUBLESHOOTING Overview 51 .

an error is displayed on the LED and EPW3. which make contact with the CSIC Board. Remedy Revision A 1. CSIC Board 1. Change the CSIC Board for a new one. TROUBLESHOOTING Overview 52 . Check the CSIC FFC for damage. Check that the CSIC FFC is connected to the CSIC Board 1. Connect the FFC to the CSIC Board and Connector and Main Board Connector (CN10). Change the CSIC FFC for a new one. CSIC Board 2. Check the CSIC Board for damage.EPSON Stylus Photo R800 Table 3-10. Electrodes CSIC FFC 1. Main Board Connectors. Check that the Electrodes in the Carriage. CSIC FFC CSIC Board Connector Main Board Connector 2. Faulty Part/ Part Name Carriage Unit Check Point 1. 1. Change the Carriage Unit for a new one. Phenomenon-Based No Ink Cartridge/Ink Cartridge Error Check Points Occurrence Timing At power-on Phenomenon Detail After the Carriage has detected the HP. are not bent.

etc. from the rail groove of the Cutter. etc. Cutter Unit 1. 2. Remedy 1. 2. the Cutter produces operating noise. foreign matter. TROUBLESHOOTING Overview 53 . Check that the Connector cable of the Cutter Motor is connected to the Relay Board Connector (CN2). Cutter Motor 1. Remove the paper dust. Connect the Connector cable of the Cutter Motor to the Relay Board Connector. Change the Cutter Motor for a new one. foreign matter. 1. Check the Cutter for damage. Phenomenon-Based Cutter Jam Error Check Points Occurrence Timing Phenomenon Detail Faulty Part/ Part Name Cutter Unit Check Point 1. Change the Cutter Unit for a new one. Check the Cutter Motor or Connector cable for damage. Check that the paper used is not other than the EPSON special media. At roll paper feeding When the paper roll is fed. Use the EPSON special media. At roll paper cutting The roll paper is cut only halfway. CN2 1. Cutter Motor 2. 2. Check the rail groove of the Cutter for paper dust. Rail Groove After end of printing The roll paper is not cut after end of printing.EPSON Stylus Photo R800 Revision A Table 3-11.

Cutter HP Sensor (right) 2. Remove the paper dust. Faulty Part/ Part Name Cutter Motor Check Point 1. Check the Cutter HP Sensor (right) for damage. 2. 3. Connect the Connector cable of the Cutter HP Sensor (right) to the Cuter HP Sensor (right) and Relay Board Connector. 1. Check the Cutter HP Sensor (right) or the rail groove of the 1. 3. Change the Cutter HP Sensor (right) for a new one. etc. Cutter Motor 2. Cutter for paper dust. Change the Cutter Motor for a new one. Check the Cutter Motor or Connector cable for damage. (When the Cutter position is other than the HP) The Cutter produces operating noise. foreign matter. Cutter HP Sensor (right) CN4 2. an error is displayed on the Paper LED and EPW3. Check that the Connector cable of the Cutter HP Sensor (right) is connected to the Cuter HP Sensor (right) and Relay Board Connector (CN4). Check that the Connector cable of the Cutter Motor is connected to the Relay Board Connector (CN2). (When the Cutter position is other than the HP) CN2 Remedy 1. Phenomenon-Based Cutter Position Error Check Points Occurrence Timing At Cutter unit fitting (At power-on) Phenomenon Detail At power-on.EPSON Stylus Photo R800 Revision A Table 3-12. TROUBLESHOOTING Overview 54 . from the Cutter HP Sensor (right) or the rail groove of the Cutter. foreign matter. etc. Connect the Connector cable of the Cutter Motor to the Relay Board Connector.

Phenomenon-Based Maintenance Request Check Points Occurrence Timing At power-on Phenomenon Detail At power-on. Using the Adjustment Program. 25<H> Opposite-to-home side: 26<H>. Change the Waste Ink Pads and reset the Protection Counter A+B value with the Adjustment Program. 27<H> Waste Ink Pads 1.EPSON Stylus Photo R800 Revision A Table 3-13. Home side: 24<H>. Faulty Part/ Part Name Check Point Remedy 1. check that the Protection Counter A+B value is the following count or more. the printer does not operate at all. Home side : 14787 count or more Opposite-to-home side : 17115 count or more TROUBLESHOOTING Overview 55 .

CR Motor Revision A Remedy 1. Change the CR Motor for a new one. Relay Connector 2. check the resistance value of the CR Motor.EPSON Stylus Photo R800 Table 3-14.4Ω ± 15% change the CR Motor for a new one. Using a tester. Check that the Relay Connector Cable is connected to the 1. Phenomenon-Based Fatal Error Check Points Occurrence Timing At power-on Phenomenon Detail At power-on. 3. Check the CR Motor connector cable for damage. Change the Relay Connector Cable for a new one. Resistance value: 24. If the resistance value is abnormal. the Main Board. TROUBLESHOOTING Overview 56 . the CR Motor does not operate at all. 1. Faulty Part/ Part Name CR Motor Check Point 1. Connector 2. Connect the CR Motor connector to the Relay Connector. Check that the CR Motor connector cable is connected to the Relay Connector. Check the Relay Connector Cable for damage. Relay Connector Cable 3. 2. Connect the Relay Connector Cable to Main Board Connector (CN4). 2.

Check that the PF Motor connector cable is connected to the Relay Connector. Phenomenon-Based Fatal Error Check Points Occurrence Timing At power-on Phenomenon Detail The power-on sequence is executed but Fatal error is displayed. soft cloth. TROUBLESHOOTING Overview 57 . 2.) Carriage Shaft At power-on. Resistance value: 22. If the resistance value is abnormal. PF Motor 1. Faulty Part/ Part Name CR drive system Check Point 1. Relay Connector 1. 3. Remedy Revision A 1. the PF Motor does not operate at all. Check the PF Motor connector cable for damage. and lubricate the Carriage Shaft with grease G-70. Wipe the surface of the Carriage Shaft with a dry. (Refer to Chapter 6 "MAINTENANCE".EPSON Stylus Photo R800 Table 3-14. PF Motor 2. check the resistance value of the PF Motor. Change the PF Motor Cable for a new one. Connect the PF Motor connector cable to the Relay Connector.3Ω ± 25% change the PF Motor for a new one. Using a tester. 3. Check that the Carriage Shaft is lubricated with grease.

Change the APG Motor Cable for a new one. the Pump Motor does not operate at all. change the Ink System Unit for a new one. Phenomenon-Based Fatal Error Check Points Occurrence Timing At power-on Phenomenon Detail At power-on. to the Relay Connector. 2. change the APG Motor for a new one.EPSON Stylus Photo R800 Table 3-14. Change the Ink System Unit Cable for a new one. Check the Pump Motor connector cable for damage. the APG Motor does not operate at all. 3. Relay Connector 2. Check that the Pump Motor connector cable is connected to the Relay Connector.7Ω ± 15% 3. 2. TROUBLESHOOTING Overview 58 . 1. If the resistance value is abnormal. Check that the APG Motor connector cable is connected to 1. Connect the Pump Motor connector cable to the Relay Connector. If the resistance value is abnormal. Faulty Part/ Part Name APG Motor Check Point Remedy Revision A 1. check the resistance value of the APG Motor. Resistance value: 10. Pump Motor 1. Check the APG Motor connector cable for damage.3Ω ± 10% 3. Using a tester. At power-on. check the resistance value of the Pump Motor. Using a tester. 3. Relay Connector APG Motor 2. Resistance value: 64. Connect the APG Motor connector cable the Relay Connector.

Check the Relay FFC for damage. Check the APG Sensors for damage. Change the APG Sensors for new ones. 2.EPSON Stylus Photo R800 Table 3-14. 1. CN6 CN5 2. Change the Relay FFC Cable for a new one. APG Sensors Revision A Remedy 1. Connect the APG Sensor Connector cables to the APG Sensors and Relay Board Connectors. Phenomenon-Based Fatal Error Check Points Occurrence Timing At power-on Phenomenon Detail While the power-on sequence is being executed. TROUBLESHOOTING Overview 59 . Check that the Relay FFC is connected to the Relay Board 1. Relay FFC 2. Board and Main Board Connectors. Main Board Connector Relay Connector 2. Connect the Relay FFC to the Relay Connector (CN1) and Main Board Connector (CN5). Check that the APG Sensor Connector cables are connected to the APG Sensors and Relay Board Connectors (CN5 and CN6). Faulty Part/ Part Name APG Sensor Check Point 1. Fatal error is displayed.

etc. Wipe contamination completely or change the CR Scale for a new one. the PF Roller rotates fast about a half turn. 2. from the CR Encoder Sensor. Check that the FFC of the PF Encoder Sensor is securely 2. 3. Check the PF Encoder Sensor for damage. Phenomenon-Based Fatal Error Check Points Occurrence Timing At power-on Phenomenon Detail At power-on. Connect the PF Encoder Sensor FFC to connected to the PF Encoder Sensor Connector and Relay the PF Encoder Sensor and Relay Board Board Connector (CN9). 2.EPSON Stylus Photo R800 Table 3-14. CR Scale Revision A Remedy 1. Connectors. Remove the paper dust. PF Encoder Sensor 1. 2. 1. Check the PF Encoder Sensor for paper dust. Insert the CR Scale into the slit of the CR Encoder Sensor. etc. the Carriage Unit moves away from the home position and collides with the left of the Frame. 1. Faulty Part/ Part Name CR Scale Check Point 1. 2. Change the CR Encoder Sensor Cable for a new one. etc. Relay Board Connector PF Encoder Sensor Connector 3. Check that the PF Encoder Sensor is mounted correctly. At power-on. Remove the paper dust. Check that the CR Scale is inserted in the slit of the CR Encoder Sensor. TROUBLESHOOTING Overview 60 . Check the CR Encoder Sensor for damage. CR Encoder Sensor 2. Check the CR Scale for damage and contamination. CR Encoder Sensor 1. Check the CR Encoder Sensor for paper dust. Change the PF Encoder Sensor Cable for a new one. 4. 4. Install the PF Encoder Sensor correctly. from the PF Encoder Sensor. etc.

During printing Before start of printing. TROUBLESHOOTING Overview 61 . Ink is not delivered and paper stops midway. Check that the Head FFC is securely connected to the Print Head Connectors and Main Board Connectors (CN11. Change the Head FFC for a new one. the PF Roller rotates fast about a half turn. Check for occurrence of Head Hot. Initial Filling is executed and printing is then started. Change the Print Head for a new one. CN14). Phenomenon-Based Fatal Error Check Points Occurrence Timing At power-on Phenomenon Detail At power-on. 1. CN13. Check the PF Scale for damage or contamination. Ink is not delivered from most nozzles. 2. Connect the Head FFC to the Print Head and Main Board Connectors. Faulty Part/ Part Name PF Scale Check Point 1. Check the Head FFC for damage. Change the PF Scale for a new one. Print Head 1. Install the PF Scale in the slit of the PF Encoder Sensor correctly. Main Board Connectors Print Head Connectors 2. Check that the PF Scale is inserted in the slit of the PF Encoder Sensor. Head FFC 1. Head FFC 2. CN12. 1. Remedy Revision A 1.EPSON Stylus Photo R800 Table 3-14. Slit PF Scale 2.

Hence. (Dot missing) Faulty Part/ Part Name Check Point Remedy 1. • Ink is not sucked from the Print Head into the Cap at all. Seal Rubbers Extension Spring 1.2 Superficial Phenomenon-Based Troubleshooting This section applies to the fault locations of the error states (print quality fault and abnormal noise) other than the error states (LED and EPW3) in the previous section. 3.EPSON Stylus Photo R800 Revision A 3. printing is not executed if a print command is given to the printer. the Ink System Unit operates properly but ink is not ejected to the Waste ink pads. 2.19 IS is correctly installed to the Cap Unit.1. Table 3-15. Ink Tube Pump Tube Connection Portion 3. Check that the Ink Tube is connected to the Pump Tube. TROUBLESHOOTING Overview 62 . Check for foreign matter around the Seal Rubber on the (Cap Unit) Cap Unit. Remove the foreign matter around the Seal Rubber securely. Ink System Unit 1. Change the Ink System Unit for a new one. Connect the Ink Tube to the Pump Tube securely. Print Quality Fault Check Points Print Quality State Dot missing and mixed colors Phenomenon Detail [Phenomenon 1] • In the cleaning sequence.19 IS 2. Check that the Extension Spring 1.

Check that the Head FFC is securely connected to the Print Head Connectors and Main Board Connectors (CN11. 1. Main Board 1. TROUBLESHOOTING Overview 63 . CN14). CN12. Perform Head Cleaning and check the Check Pattern Nozzle Check Pattern. Check that each segment is printed correctly in the Nozzle 1. CN13. Connect the Head FFC to the Print Head and Main Board Connectors. ink is ejected to the Waste Ink Pads. Change the Main Board for a new one. Change the Head FFC for a new one. Print Quality Fault Check Points Print Quality State Dot missing and mixed colors (Continued) Phenomenon Detail [Phenomenon 2] In the cleaning sequence. (Dot missing) Faulty Part/ Part Name Print Head Check Point Remedy Revision A 1. Dot missing/ displacement occurs in all nozzles during printing and this problem is not resolved after several times of cleaning. If the problem still persists. 3. also change the Print Head. Head FFC 2.EPSON Stylus Photo R800 Table 3-15. However. Check the Head FFC for damage. 2. Main Board Connectors Print Head Connectors 3. Check the Main Board for damage.

ink is ejected to the Waste Ink Pads. drawing operation is not performed properly. for the ink remaining in the Ink Cartridge. ink is ejected to the Waste Ink Pads. Dot missing is not resolved in indefinite nozzles after cleaning has been executed several times. However. resulting in mixture of colors.) However.19 IS TROUBLESHOOTING Overview 64 . Check that the Cleaner Blade is mounted on the Cleaning 1. (Dot missing/ mixed colors) [Phenomenon 4] In the cleaning sequence. Print Quality Fault Check Points Print Quality State Dot missing and mixed colors (Continued) Phenomenon Detail [Phenomenon 3] In the cleaning sequence. Extension Spring 1. Ink System Unit 1. Cleaner Blade 2. (Mixed colors) Faulty Part/ Part Name Ink Cartridge Check Point Remedy Revision A 1. (Cap Unit) Lever correctly. Change the Ink System Unit for a new one.EPSON Stylus Photo R800 Table 3-15. (This means that the Pump Unit and Cap Unit operate properly. Check for foreign matter around the Seal Rubber on the Cap Unit. Seal Rubbers 2. Look at the remaining ink indication of the EPW3 to check 1. Change the Ink Cartridge for a new one. Change the Cleaner Blade for a new one.

4. and then apply grease (G-70). Narrow stripes of the same width appear horizontally relative to the CR moving direction. PF Roller * If the problem is not solved. Clean the PF Roller surface carefully. change the PF Motor for a new one. Print Quality Fault Check Points Print Quality State White streak/color unevenness occurrence Phenomenon Detail Vertical stripes appear relative to the CR moving direction and printing is uneven.) If the problem is not solved. * If the problem is not solved. 1. Carriage Shaft 1. TROUBLESHOOTING Overview 65 .) If the problem is not solved. change the CR Motor for a new one. Perform Head Cleaning and check the Check Pattern. For printing in the Bi-D mode. 1. (Refer to Chapter 6 "MAINTENANCE". 3. Check that adequate paper is used according to the setting 1. Check that the Carriage Shaft is fully lubricated with grease. CR moving direction Printer Driver and Exclusive Paper Print Head 1. 2. 4. CR moving direction Revision A Faulty Part/ Part Name Adjustment Check Point 1. (Refer to Chapter 5 "ADJUSTMENT". Check the Carriage Shaft for damage. Perform Head Cleaning and check the Check Pattern. soft cloth. Perform Bi-D Adjustment to eliminate displacements between the upper and lower rules. 2. Check the surface of the PF Roller for foreign matter. Check that each segment is printed correctly in the Nozzle 1. Use adequate paper according to the of the Printer Driver. 2. change the Print Head for a new one. (Refer to Chapter 5 "ADJUSTMENT". Change the PF Roller for a new one. Remedy 1.) 3. Reassemble the Carriage Shaft correctly. setting of the Printer Driver.EPSON Stylus Photo R800 Table 3-15.) Print Head 1. Check the PF Roller for damage. 1. 2. Check the surfaces of the Carriage Shaft for foreign matter. Wipe the grease applied to the Carriage Shaft with a dry. check that the Bi-D Adjustment has been performed properly. change the Print Head for a new one. Remove foreign matter from the Carriage Shaft. Change the Carriage Shaft for a new one. (Refer to Chapter 5 "ADJUSTMENT". Nozzle Check Pattern. Check that the Carriage Shaft are mounted horizontally. 1. Check that each segment is printed correctly in the Nozzle 1. Nozzle Check Pattern.

Check that adequate paper is used according to the setting 1. Printer Driver and Exclusive Paper 1.EPSON Stylus Photo R800 Table 3-15. Printer Driver and Exclusive Paper Print Head 1. 1. Check that the Star Wheel Units have not come off or the Assy. Star Wheel Units Revision A Remedy 1. (Refer to Chapter 5 "ADJUSTMENT". Star Wheel Rollers traces appear relative to the CR moving direction. Using the Adjustment Program. Check for Dot missing. Perform PF Adjustment properly. Star Wheel Rollers turn. Check that adequate paper is used according to the setting 1. Print Quality Fault Check Points Print Quality State White streak/color unevenness occurrence (Continued) Phenomenon Detail White streaks/color unevenness occurs horizontally in a fixed cycle during 360dpi printing. Faulty Part/ Part Name Adjustment Check Point 1. check that the correct Head ID has been written to the EEPROM. Paper EJ Frame 1. Use adequate paper according to the of the Printer Driver. Install the Star Wheel Units to the Paper EJ Frame Assy. 1. setting of the Printer Driver. enter the 31.) 2. setting of the Printer Driver.digit code of the Head ID to the EEPROM. 2. correctly. Use adequate paper according to the of the Printer Driver. Star Wheel Roller Printing is executed but blur occurs. (Refer to Chapter 5 "ADJUSTMENT". Check that PF Adjustment is executed properly. Using the Adjustment Program. 1. TROUBLESHOOTING Overview 66 . Change the Ink System Unit for a new one.) Occurrence of Paper EJ Roller traces Paper EJ Roller traces occur during printing of print paper or CD-R.

Print Quality Fault Check Points Print Quality State Ink stain of paper Phenomenon Detail Ink stain occurs at the back or end of the print paper. one. If heaps of ink are formed. data are printed on the Front Paper Guide. TROUBLESHOOTING Overview 67 . Change the Front Paper Guide for a new Pad. Check that the PW Sensor FFC is connected. Connect the PW Sensor FFC. 1. Assy. 2. Change the PW Sensor for a new one. reinstall the Front Paper Guide Pad correctly. Front Paper Guide Pad Front Paper Guide When the paper size in the sent print data is larger than the size of the fed paper. Ink sticks to other than the print area of the paper. PW Sensor 1. Check that heaps of ink are not formed on the Front Paper 1. 1. Faulty Part/ Part Name Front Paper Guide Pad Check Point Remedy Revision A 1. Check that ink heaps are formed on the Front Paper Guide 1. Check the Front Paper Guide for ink stain. replace the Guide Pad and that the Front Paper Guide Pad is installed Front Paper Guide. 1. Front Paper Guide Front Paper Guide Pad 1. 2. Clean the Front Paper Guide with a soft cloth. Check that the PW Sensor is not faulty. 1. Clean the Star Wheel Rollers with a soft cloth. Paper EJ Frame 1. confirmed that the Ink pads have risen. resulting in contamination. If it has been securely and evenly in the setting position.EPSON Stylus Photo R800 Table 3-15. extending off the paper. Check the Star Wheel Rollers for ink stain.

(front/rear) Driven Rollers 1. Lower Paper Guide Front Paper EJ Roller Assy. resulting in contamination. Print Quality Fault Check Points Print Quality State Ink stain of paper (Continued) Phenomenon Detail Ink sticks to other than the print area of the paper. Clean the Driven Rollers with a soft cloth. Remedy Revision A 1. 1. Paper EJ Roller 1. Assy. Driven Rollers TROUBLESHOOTING Overview 68 . (front/rear) for ink stain. Check the Paper EJ Roller Assy. Faulty Part/ Part Name Lower Paper Guide Check Point 1. Rear Paper EJ Roller Assy. Check the Lower Paper Guide for ink stain. Clean the Paper EJ Roller Assy. Check the Driven Rollers for ink stain. Clean the Lower Paper Guide with a soft cloth. (front/ rear) with a soft cloth. 1.EPSON Stylus Photo R800 Table 3-15.

1. PF Roller TROUBLESHOOTING Overview 69 . Print Quality Fault Check Points Print Quality State Ink stain of paper (Continued) Phenomenon Detail Ink sticks to other than the print area of the paper. Cleaner Blade PF Roller 1. Faulty Part/ Part Name Check Point Remedy Revision A Ink System Unit 1. Check that wiping operation was performed properly. Clean the PF Roller with a soft cloth. 1. Check the PF Roller for ink stain.EPSON Stylus Photo R800 Table 3-15. Install the Cleaner blade correctly or change it for a new one. resulting in contamination.

2. Bi-D and Head Angular Adjustments have 1. 1. 1.) TROUBLESHOOTING Overview 70 . Print Quality Fault Check Points Print Quality State Image graininess Phenomenon Detail The image graininess is poor in all print modes or the image looks rough. (The clip function is executed normally if an about 5mm margin is provided on the left of the first gray band pattern in the patterns. change the Main Board for a new one.) 3. Print the adjustment check patterns and check how rough 2. Check if the paper powder or scrap of the paper is on the Front Paper Guide. PW Sensor 1. Improper adjustment or Print Head 2.) The image graininess is poor only in the 2880dpi print modes or the image looks rough. change the Print Head and Main Board in this order. (Refer to Chapter 5 "ADJUSTMENT". check whether PW Sensor has been performed properly. and check that the clip function is executed normally. If the image graininess is not improved the image looks. change the Print Head for a new one.) 2. Bi-D and Head Angular Adjustments have been made correctly. If the image color does not change after adjustment. Check that the PW Sensor is operating normally. Main Board or Print Head Check Point Remedy Revision A 1. specified adjustment priority. Change the PW Sensor for a new one if it has been confirmed in the adjustment check patterns of the Adjustment Program that the clip function is not executed. Check that PG. Make adjustments according to the specified adjustment priority.) 3. If the image graininess is not improved the image looks. (Refer to Chapter 5 "ADJUSTMENT". After making sure that PG. Remove the paper powder or scrap of the paper. 1. Main Board or Print Head 2. Print the adjustment check patterns and check how rough 2. Improper adjustment. Borderless Printing Bordered printing is executed for borderless printing. Make adjustments according to the specified adjustment priority. 2. Make adjustments according to the been made properly. Print the adjustment check patterns and check the image color. (Refer to Chapter 5 "ADJUSTMENT". and check the image graininess. Check that the PG Adjustment value is proper. specified adjustment priority. 1. after adjustment. Faulty Part/ Part Name Improper adjustment.) Color of image The whole image is reddish. Make adjustments according to the made properly. 1. (Refer to Chapter 5 "ADJUSTMENT". after adjustment.EPSON Stylus Photo R800 Table 3-15. Print the adjustment check patterns with the Adjustment Program. (Refer to Chapter 5 "ADJUSTMENT". Check that Bi-D and Head Angular Adjustments have been 2.

(Refer to Chapter 6 "MAINTENANCE". soft cloth. Faulty Part/ Part Name Carriage Shaft Check Point 1. and then apply grease (G-70).EPSON Stylus Photo R800 Revision A Table 3-16. Check that the Carriage Shaft is fully lubricated with grease. Wipe the grease applied to the Carriage Shaft with a dry.) TROUBLESHOOTING Overview 71 . Phenomenon-Based Abnormal Noise Check Point Print Quality State – Phenomenon Detail Printing operation is performed normally but abnormal noise is produced at power-on or between operations. Remedy 1.

CHAPTER 4 DISASSEMBLY & ASSEMBLY .

W A R N IN G Before starting the disassembling/reassembling work of this product. Unless otherwise specified. be extremely careful not to get an electric shock and follow the procedures in this manual to do your work. To prevent injury from sharp metal edges. If ink gets in your eyes.1. When you need to disassemble any units or parts that are not described in this chapter. if cautions are not taken. ADJUSTMENT REQUIRED Any adjustments required after disassembling or assembling are described under the heading "ADJUSTMENT REQUIRED". always wear gloves for disassembly and reassembly. and handle them carefully when accessing the internal components. always read the descriptions under the following headings "WARNING" and "CAUTION" carefully. However.1 Precautions Before starting the disassembling/reassembling work of this product. it is described under the heading "REASSEMBLY". REASSEMBLY If the assembling procedure is different from the reverse procedure of disassembling. Before starting your work. always read the precautions described in the next section. To protect the microprocessors and circuitry. wash it with soap and water. Always wear goggles to protect your eyes from ink. refer to the exploded diagrams in the Appendix. such as anti-static wrist straps. use static discharge equipment. DISASSEMBLY & ASSEMBLY Overview 73 . are described under the heading "WARNING". the disassembled units or main components can be reassembled by reversing the disassembling procedure. CHECK POINT Tips for disassembling procedures are described under the heading "CHECK POINT".EPSON Stylus Photo R800 Revision A 4. 4.1 Overview This chapter describes procedures for disassembling and assembling this product. CAUTION Precautions for any disassembly or assembly procedures are described under the heading "CAUTION". always disconnect the power cable. If ink has adhered to your skin. wash your eyes with clean water and see the doctor. WARNING Procedures that could result in injury or loss of life. see the doctor. If it has caused skin irritation. if you cannot disconnect the power cable for voltage measurement or like.

always remove the Ink Cartridges before transportation since ink will flow into the Cap Unit via the Print Head with the reduction of the atmospheric pressure. transport it after removing the Ink Cartridges. : Available in the market DISASSEMBLY & ASSEMBLY Overview 74 . causing ink leakage. Use the specified lubricants and adhesives. Tool List Tool Name Phillips Screw Driver (No. Table 4-1. (Refer to Chapter 5 "Adjustment".2 Tools to Be Used The following table indicates the tools recommended for use for disassembly.1) Phillips Screw Driver (No. reassembly and adjustment. Especially for air transportation. reassembly and adjustment.) Tighten screws to the specified torques.1.2) Standard Screwdriver Tweezers Needle nose pliers Acetate Tape Sonic Tension Meter Supplier Code 1080530 1080532 1080527 1080561 1080564 1003963 1231678 . (Refer to Table 4-1"Tool List". Use only the recommended tools for disassembly.EPSON Stylus Photo R800 Revision A C A U T IO N When the printer model uses the HAV Ink Cartridges. Make the necessary adjustments under the instructions given for disassembling.) 4.

B.7x5 1) C.B.P 2.S 3x10 2) C.P 3x8 7) C. Table 4-2. Used Screw List Appearance Specifications Appearance Specifications 11) C.B.P 3x4 10) C.P 3x12 6) C.B.S 3x8 5) C.S (P4) 3x8 8) CR Mount Shaft 9) C.S (P4) 3x6 12) C. refer to the following table and use the specified screws in the specified positions.P 2. Used Screw List Appearance Specifications Appearance Specifications 4.B.S 3x6 14) C.B (P1) 1.6x8 DISASSEMBLY & ASSEMBLY Overview 75 .B. When disassembling and reassembling the printer.B.1.C 3x4 13) C.3 Screw List The following table lists the screws used in this product.6x5 3) C.B.P 3x6 4) C.EPSON Stylus Photo R800 Revision A Table 4-2.B.P. The screw numbers given in this manual correspond to the screw numbers in this table.B.

Table 4-3. Servicing Completion Pre-Shipment Check List Class Main Unit Component Self-test On-line Test Print Head Carriage Mechanism Check Item Is the operation normal? Is the printing successful? Is ink discharged normally from all the nozzles? Does it move smoothly? Is there any abnormal noise during its operation? Is there any dirt or foreign objects on the CR Shaft? Is the CR Motor at the correct temperature? Paper Feeding Mechanism Is paper advanced smoothly? No paper jamming? No paper skew? No multiple feeding? No abnormal noise? Is the PF Motor at correct temperature? Is the paper path free of any obstructions? Adjustment Lubrication Function Packing Specified Adjustment Specified Lubrication ROM Version Ink Cartridge Protective Materials Others CD-R Tray Cutter Unit Attachments.1.4 Pre-Shipment Checks When returning this product to the user after completion of printer repair. check that the work is complete using the following table.EPSON Stylus Photo R800 Revision A 4. Accessories Are all the adjustment done correctly? Are all the lubrication made at the specified points? Is the amount of lubrication correct? Version: Have the ink cartridges been removed? Have all relevant protective materials been attached to the printer? Is the operation normal? Is the operation normal? Have all the relevant items been included in the package? Checked / Checked / Checked / Checked / Checked / Checked / Checked / Checked / Checked / Checked / Checked / Checked / Checked / Checked / Checked / Checked / Checked / Checked / Checked / Checked / Checked / Checked / Checked / Check Field Not necessary Not necessary Not necessary Not necessary Not necessary Not necessary Not necessary Not necessary Not necessary Not necessary Not necessary Not necessary Not necessary Not necessary Not necessary Not necessary Not necessary Not necessary Not necessary Not necessary Not necessary Not necessary Not necessary DISASSEMBLY & ASSEMBLY Overview 76 .

13 Page 124 * The step for the unit or discrete part within the broken line is not the shortest removal step but is the step necessary for removing the next unit or discrete part.2 Page 134 "Stacker Assy.6.6.1." 4.6.2.14 Page 127 "Stacker Assy. START "Rear Housing" 4. Figure 4-1.2 Page 131 "Main Board" 4." 4." 4.1 Page 130 "ASF Assy.5.2.1 Page 90 "PS Board" 4.4 Page 86 "Ink System Unit" 4.2.2.2.2.6.6." 4.7.1.5 Page 103 "Upper Paper Guide Assys.2." 4.4 Page 136 "CR Encoder Board" 4.2.12 Page 123 "ASF Assy.6.2.6." 4.8.8.1 Page 78 "Upper Housing" 4.6.8.2.2 Page 78 "Lower Housing/ Printer Mechanism" 4.2.2.2." 4.2." 4.2.2.7 Page 114 "Paper EJ Frame Assy.2.2.3 Page 135 "CR Scale" 4.2. Disassembling Procedure Flowchart DISASSEMBLY & ASSEMBLY Disassembly 77 .2.5.2.2.6.6.3 Page 99 "ASF Assy.2.2 Page 97 "APG Assy.6.4 Page 86 "Ink System Unit" 4.6.9 Page 117 "Front Paper Guide" 4. When disassembling any unit.2.2.7.2.6.2." 4. refer to the page number shown in the following flowchart.2.2.8.2." 4." 4.6 Page 138 "Paper EJ Frame Assy.2.2.5 Page 103 "PE Sensor Holder" 4.6.3 Page 94 "CR Scale" 4.10 Page 119 "PF Encoder Sensor Holder" 4.3 Page 99 "CSIC Board" 4." 4.2.2 Page 82 "PF Motor" 4.8.6.6 Page 111 "Cover Open Sensor Holder" 4.2 Disassembly A disassembling flowchart is shown below.2.2.4 Page 101 "ASF Assy.5 Page 137 "Rear Paper EJ Roller Assy.8.8.2.8 Page 116 "APG Assy." 4.3 Page 84 "PG Release Sensor" 4.6.2.2.6 Page 138 "Ink Mark Sensor/ PW Sensor" 4.3 Page 80 "Panel Board" 4.4 Page 101 "FLAG Release Assy.2 Page 82 "Front Paper EJ Roller Assy.5.8 Page 116 "CR Motor" 4.4 Page 86 "Waste Ink Pads" 4.2 Page 93 "Carriage Shaft/ Carriage Unit" 4.6.1 Page 133 "PF Encoder Sensor Holder" 4.1.7 Page 114 "PF Roller" 4.EPSON Stylus Photo R800 Revision A 4.4 Page 86 "Print Head" 4.2.11 Page 120 "Carriage Shaft/ Carriage Unit" 4.6." 4.2.

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