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Prepared for; Madame Azalea Hamzah Lecturer of BEL 422
Prepared by; Aezat Iqbal bin Azizol Hasan (2010682046) Siti Nurazlina binti Zulkafli (2010421718) Nurhaslina binti Hambari (2010863272) Naquiah binti Othman (2010803934) BSC (HONS) APPLIED CHEMISTRY
Date of Submission: 31st March 2011
TABLE OF CONTENTS
BACKGROUND OF REPORT
TERMS OF REFERENCES
FINDINGS 2.1 LEVEL OF AWARENESS 2.1.1 2.1.2 2.2 FACTORS LEAD TO SOCIAL PHOBIA 2.2.1 2.2.2 TYPES OF SOCIAL PHOBIA 2.3.1 2.3.2 SYMPTOM OF SOCIAL PHOBIA 2.4.1 2.4.2 2.4.3 EFFECTS OF SOCIAL PHOBIA 2.5.1 2.5.2 SEEKING FOR TREATMENTS 2.6.1 2.6.2 ADVANTAGES OF TREATMENTS 2.7.1 2.7.2 2.7.3 TYPES OF PREVENTIONS 2.8.1 2.8.2 2.8.3
CONCLUSIONS 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 LEVEL OF AWARENESS FACTORS LEAD TO SOCIAL PHOBIA TYPES OF SOCIAL PHOBIA SYMPTOM OF SOCIAL PHOBIA EFFECTS OF SOCIAL PHOBIA SEEKING FOR TREATMENTS ADVANTAGES OF TREATMENTS TYPES OF PREVENTIONS
RECOMMENDATIONS 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 LEVEL OF AWARENESS FACTORS LEAD TO SOCIAL PHOBIA TYPES OF SOCIAL PHOBIA SYMPTOM OF SOCIAL PHOBIA EFFECTS OF SOCIAL PHOBIA SEEKING FOR TREATMENTS ADVANTAGES OF TREATMENTS TYPES OF PREVENTIONS
”Social phobia also known as anxiety disorder. psychiatrists used terms such as social phobia and social neurosis to refer to extremely shy patients. Finally. published by the American Psychiatric Association. In the second edition of the Diagnostic and Statistical Manual of Mental Disorders (DSM-II). By 1950s. British psychiatrist Isaac Marks proposed that social phobias be considered a distinct category separate from other simple phobias. Five years after that (1985). In this edition. social phobia was included as an official psychiatric diagnosis. By the year of 1987. social fears were described as a specific phobia of social situations or an excessive fear of being observed or scrutinized by others. A. also known as SocialPhobia) is defined by the fourth edition of the Diagnostic and Statistical Manual of Mental Disorders (DSM-IV) as “a marked and persistent fear of social or performance situations in which embarrassment may occur. judged. was introduced. in the third edition of the DSM (DSM-III). . People with such broad fears were more likely to be diagnosed with avoidant personality disorder (which could not be diagnosed at the same time as social phobia). In 1960s to 1968s." It was also now possible to diagnose social phobia and avoidant personality disorder in the same patient. Psychiatrist Michael Liebowitz and clinical psychologist Richard Heimberg initiated a call to action for research on social phobia.1." referring to a more severe and pervasive form of the disorder.2010) At the beginning of 1980s. South African psychiatrist Joseph Wolpe paved the way for later advances in behavioral therapy for phobias through his work developing systematic desensitization techniques. . A. At this point in history. involves intense fear of certain social situations especially situations that are unfamiliar or in which you’ll be watched or evaluated by others. A diagnosis now requires that the symptoms cause "interference or marked distress" rather than simply "significant distress.2010) . social phobia was described as a fear of performance situations. a revision to the DSM-III leads to changes in some of the diagnostic criteria.1 BACKGROUND OF REPORT Social Anxiety Disorder (SAD. the definition of social phobia was very narrow.0 INTRODUCTION 1. and did not include fears of less formal situations such as casual conversations. or embarrassed in public. On the other words social anxiety disorder is the fear of being scrutinized. In the early part of the 20th century. (Cuncic. (Cuncic. the term "generalized social anxiety disorder.
Mannuzza. 1999). Lang & Stein..g." The diagnostic criteria are only slightly modified from the DSM-IIIR.3% (Kessler et al.( P. unremitting course. At the same time. . & Kessler. 2005. with lifetime prevalence estimates of 13. and distress in the face of novel situations. Chavira. SAD tends to follow a chronic. with one peak in early childhood and another in mid-adolescence (Dalrymple..A. (Herbert. 1995. A. four medications (Paxil. The etiology of SAD remains unknown. avoidance. Stein. Schneier. Mannuzza.The DSM-IV is then published on 1994 and the term social anxiety disorder (SAD) replaces social phobia. Stein et al. 1998). the onset of SAD as a clinical disorder appears to follow a bimodal pattern. (Cuncic. J. Family studies have revealed robust familial linkages for the disorder (e. 1993. Cognitive-behavioral therapy techniques are developed and supported by evidence from scientific investigations. Katari. The National Comorbidity Survey found that SAD is the third most common mental disorder in the United States. after major depressive disorder and alcohol dependence. Without intervention. Herbert. Despite its high prevalence.. Chapman.d) Social phobia is the most common anxiety disorder and the third most common psychiatric disorder. and Luvox) are approved for treating SAD. characterized by shyness and restraint. 2010). The research is still running in progress since 1995. Fyer. & Klein. 2001). & Cardaciotto L. 2001. & Klein. the disorder often goes unrecognized by professionals. has been found to be associated with the subsequent development of SAD in adolescence (Schwartz. many people who may have previously been misdiagnosed or not diagnosed at all are receiving the help that they need. Shah & L. Zoloft. Effexor. Crittenden.D. Stein. Chapman. Liebowitz. and therefore untreated (Herbert. Although many individuals with the disorder. In this new edition. & Gaudiano. report having been shy and socially anxious for as long as they can remember. The temperamental style of behavioral inhibition in early childhood. n. 1994). & . along with the high levels of distress and impairment associated with it. the disorder is defined as a "marked and persistent fear of one or more social or performance situations in which the person is exposed to unfamiliar people or possible scrutiny by others. although data suggest a role for both genetic and environmental factors. 2001). Snidman. & Dalrymple. This new term is used to refer to how broad and generalized fears are in the disorder. 1988.2010) Research on SAD has increased dramatically over the past two decades. Reich & Yates. 1995. 2004. The high prevalence of SAD. An enormous amount of research attention has been focused on SAD. With the increased attention. Juster & Heimberg. & Jang. makes the disorder a major public health concern (Kashdan & Herbert. Wittchen. especially those with the generalized subtype. Liebowitz.
Further. 1999). . cognitive models propose that SAD results from dysfunctional cognitive content as well as biased information processing. J. n.d). Retrospective reports indicate that individuals with SAD perceive their parents to have been socially isolated and to have encouraged excessive concerns about evaluation by others as well as social isolation.D. we also want to inform the effects of social phobia on student’s life and gain information regarding the symptoms experienced by students. this medium can be used to inform students on the advantages of social phobia treatments and how to implement the possible treatments to treat social phobia. we want to identify the level of awareness among students relating to social phobia. Most importantly. we would like to identify how far students knowledge regarding the possible treatment and prevention for social phobia. The purposes of study carried out are to identify the factors or causes contribute to the social phobia among students of Faculty of Applied Science in UiTM Shah Alam. Approximately half of individuals with SADrecall a traumatic event that they believe caused or contributed to their condition (Stemberger. Moreover. 1995). Turner. our high curiosities lead us to investigate the effects of social phobia in student’s life and better understanding about the signs or symptoms experienced by students relating to these phobias. Although it is generally accepted that SAD results from the interplay of both genetic and environmental factors. In addition.A. Lastly. this study is to determine the knowledge of students on advantages of seeking treatments for social phobia. Other than that. We also intend to investigate the possible types of social phobia situations faced by students whether in their daily life or throughout their lifetime. Beidel. the specific nature of these interactions has not been established. is to create awareness among students about social phobia. proper study can help us to inform others how to overcome the type of social phobia situations faced by students. Besides that. Besides that. Other than that.&Calhoun. The objectives of this study are to inform students on aspects contributing to social phobia. (Herbert. & Cardaciotto L.Kagan.
1. Madame Azalea. 1. namely Siti Nurazlina. . and Naquiah to choose a subject of report that an interesting topic and related to student life. requested a team of student led by Aezat Iqbal and group members. The frequency and percentage of the collected data was calculated. We opt for a subject on ‘Awareness of Social Phobia among AS225 3A students in UiTM Shah Alam’ and required to conduct a research and prepare a report according to the title that we had chosen.3 PROCEDURE Questionnaires were distributed to a convenience sample of 27 students from applied chemistry were selected from AS225 3A group. the lecturer of the BEL 422. The tables were set up regarding to the issues. analyses were done by inserted the collected data into table. report writing. Nurhaslina. Then.2 TERMS OF REFERENCES On the 17th February 2011. we interpreted the data by done analysis each of the table of each issue. Questionnaires were divided into several categories of issues. Based on the table. This report has to include background information and detailed statistical data which will be supported with solid findings and to be concluded and submitted with recommendation on the 7th April 2011.
Indebtedness to these sources is freely acknowledged by honesty and heart. The sources are from journals. articles and etcetera which are listed under references.ACKNOWLEDGEMENT Upon completion of this course work. for her effort and care with which this course work have been prepared. . we wish to express our sincere gratitude to Madam Azalea binti Hamzah. We have drawn freely from the published and some unpublished materials to shape this project. We also would like to say thanks to others who have helped and assisted us in the project. Their experiences and cooperation had guided us along completing this mini project. Her guidance and experience in teaching English had help make us clear about our scope of work and completing this project. our English lecturer. We would like to thank our fellow friends of AS225 3A for their substantial help and willingness to share with us any information regarding this course work from the start till the end. Doing this project has clarified our understanding of and taught us much about the importance of report writing in our life merely as a student.
4.3 Types of Social Phobia : Have you ever experienced social phobia? Frequency 21 6 27 Percentage 78 22 100 Table 184.108.40.206 shows the number of students with social phobia through their lifetime.1 Yes No TOTAL Table 2. Most of the respondents cannot agree more with their social phobia experience where 78% agree and only small percentages of 22% do not have social phobia. .0 FINDINGS 2.
Besides that. Fifty-five percent had a very hard time speaking in front of public. which represent the fear of social situations such as parties and fear of meeting new people. Thus the largest percentage of students was fear of public speaking with total of 57 percent.2 shows the common types of social phobia experienced by AS 225 3A students. On the other hand. .2 : Which of the types of social phobia are you MOST familiar with? Frequency 1 2 6 Percentage 5 10 28 Fear of social situation such as parties Fear of writing in the presence of people Uncomfortable of eating or drinking at the café by yourself Fear of public speaking Others (Please state) TOTAL 12 0 21 57 0 100 Whereas table 2. six of them or 28 percent was uncomfortable of eating or drinking at the cafe by themselves. approximately nine percent fear of writing in the presence of people. It can be seen majority of the student’s greatest fear was public speaking. out of 21 students. The least percentage monopolized was 5 percent.4.Table 2.3.
2 Which of the following psychological symptoms are you MOST familiar with? .4.4 Symptoms of social phobia Table 2. Table 2. 76 % of the respondents stated that they were exactly known the symptoms instead of the remaining 26 % who did not well informed about the symptoms of social phobia.2.4.1 Do you know what exactly the symptoms of social phobia? Answer Yes No TOTAL Frequency 20 7 27 Percentage 74 26 100 Table 2.1 shows the percentage of respondents who were basically acknowledged about the symptoms of social phobia.4.
Answer Intense worry for days. especially people they do not know. especially people you don’t know Excessive self-consciousness and anxiety in everyday social situations Fear that others will notice that you are nervous Others TOTAL Frequency 12 14 5 6 0 27 Percentage 7 52 19 22 0 100 The table shows the percentage of respondents who had going through the psychological symptoms of social phobia. 22 % of the respondents were fear when others will notice that they were nervous. weeks or even months before an upcoming social situation Extreme fear of being watched or judged by others. 52 % dominated the rank by stated that they were experienced an extreme fear of being watched or judged by others. Out of 27 respondents. . In contrast. weeks or even months before an upcoming social situation. excessive self-consciousness and anxiety in everyday social situations were faced by 19 % of them while the rest were normally intense worry for days.
Which of the following physical symptoms are you MOST familiar with? Answers Trembling or shaking Dizziness. feeling faint Sweating or hot flashes Pounding heart or tight chest Others TOTAL Frequency 5 2 9 10 0 27 Percentage 19 11 33 37 0 100 The table highlights the physical symptoms of social phobia that are familiar among the respondents. . 33 % out of 27 were sweating or having hot flashes as they were in certain social situations.4.Table 2. Another 19 % were commonly trembling or shaking while the rest were going through dizziness and feeling faint as the symptom of social phobia. It was found that 37 % of the respondents felt pounding heart or tight chest as the physical signs towards social phobia.3.
1 shows the number of respondent’s personal opinion regarding effects of social phobia in student. majority agree social phobia can affect student’s life. Relatively. .5.5.5 Effects of social phobia : Do you think personally. social phobia will affect your life as a student? Frequency 26 1 27 Percentage 96 4 100 Table 2.2.1 Yes No TOTAL Table 2.
5.Table 2. Second highest with 26% have low self-esteem. table 2. the least percentage of respondents or 7% feels will feel helplessness. . 11 percent respondents feel that depression may occur if social phobia is uncontrollable. Most of the respondents with highest percentage of 56% agreed they will feel embarrass.2 above highlights the effects of social phobia in student’s life.f 7 3 Percentage (%) 26 11 Low self-esteem Uncontrollable of phobia lead to depression for long term stress Easily feel embarrass Helplessness Others (Please state) TOTAL 15 2 0 27 56 7 0 100 In comparison.5. However.2 : In your opinion. which of the following effects of social phobia MOSTLY affect student’s life? Frequency. most of the respondents agreed embarrasses as major effects of social phobia in students life. It can be recorded totally. Whereby.
. 26 percent of the respondents are refusing to seek a treatment if they experiencing social phobia.6. would you seek any help or treatment? Yes No TOTAL Frequency 20 7 27 Percentage 74 26 100 Table 2. A total of 27 respondents were taken from student AS 225 (3A) in UiTM Shah Alam. Results show that 74 percent of the respondents are willing to seek a treatment. However.6.2.1 If you are experience social phobia.6 Seeking for Treatments Table 2.1 shows the number of students who will seek any treatment if they are experiencing social phobia.
shaking.6.Tables 2. . etc) Challenging negative thought Gradually facing your fears Cognitive.6. The most popular methods chosen by respondent as a mean to cure social phobia were gradually facing your fears followed by challenging negative thought and cognitive-behavioral therapies with 48 percent and 19 percent respectively. blushing.2 shows the treatment to cure social phobia as perceived by the respondents. While the least popular method choose by the respondents are reducing physical symptoms of anxiety and others therapy with total percentage less than 15 percent (11% and 4% respectively).2 which of the following treatments do you think would be BEST to cure social phobia? Frequency 3 Percentage 11 Reducing physical symptoms of anxiety (trembling.behavioral therapies Others TOTAL 5 13 5 1 27 19 48 19 4 100 Table 2.
.2.7.7 Advantages of the treatments Do you know what is the advantages of social phobia treatments? Frequency 18 19 27 Percentage 67 33 100 Table 2.7.1 indicates the percentage of respondents among AS2253A students towards the advantages of social phobia treatments. Basically.1 Answers Yes No TOTAL Table 2. 67 % out of 27 respondents knew about the advantages rather than 33 % of them who did not know what are exactly the benefits from the treatments.
33 % of them choose to improve the interpersonal skills as the best advantage of the treatments. which of the following BEST describe the advantage of the treatments? Answers Frequency 3 14 9 1 27 Percentage 11 52 33 4 100 To reduce and control the anxiety To build an individual self-esteem To improve the interpersonal skills To build a better relationship with others TOTAL The table shows the number of respondents for their opinion towards the advantages of social phobia treatments.Table 2.2 In your opinion. In contrast. 52 % of them were strongly agreed that the treatments are important as to build an individual self-esteem. .7. 11 % of the respondents thought that the treatments of social phobia help to reduce and control the anxiety while only 4 % felt that it is good as to build a better relationship with others.
blushing. etc) Challenging negative thought Gradually facing your fears Cognitive-behavioral therapies Others TOTAL .Table 2.7.3 What would be the BEST treatment for social phobia? Answers Frequency 2 4 15 6 0 27 Percentage % 7 15 56 22 0 100 Reducing physical symptoms of anxiety (trembling. shaking.
8.2.8 Types of Preventions Do you know any kind of prevention of social phobia? Yes No TOTAL Frequency 17 10 27 Percentage 63 37 100 Table 2.8. While the remaining 37 percent indicate that some of students AS 225 (3A) are not aware to the types of prevention towards social phobia.1 By referring Table 2.1. the level of awareness according to the types of prevention are high since 63 percent of the students AS 225 (3A) are aware to the existence types of prevention towards social phobia. .
2 which of the following types of prevention physically are you MOST familiar with? Frequency 8 2 13 4 27 Percentage 30 7 48 15 100 Get an adequate sleep Drink only in moderation Therapy Avoid or limit caffeine intake TOTAL Table 2.Table 2.8.8. 30 percent and 15 percent respectively. . and avoid or limit caffeine intake with 48 percent. Most of the respondents are familiar with therapy followed by get an adequate sleep. The least familiar method choose by respondents would be drink only in moderation since the percentage is less than 10 percent (7%).2 shows the social phobia prevention physical method.
8.8.3. The second familiar is be prepare at all instances with 26 percent and make far more friend with 26 percent and the least familiar in psychological method is encounter your concern with 15 percent.Table 2.The result show that most familiar psychological methods according to the respondents is avoid from stress with 33 percent. .3 Which of the following types of prevention psychologically are you MOST familiar with? Frequency 7 7 9 4 27 Percentage 26 26 33 15 100 Make far more friends Be prepare at all instances Avoid from stress Encounter your concern TOTAL The social phobia prevention through psychological method is described in Table 2.
1 3. pounding heart and tight chest be the highest ranked chosen by the majority of the respondents as the most popular physical symptoms of social phobia. This is because the level of nervousness has rise to optimum where they are unable to control it. uncomfortable of eating or drinking at the café by themselves due to development of shyness and afraid people will watch their every move. Other than that. On the other hand. This is because most of them easily develop their nervousness whenever they intended to perform in front of public or under any circumstance involving public.2 3. . resultant in lost of control over their self consciousness and rise of shyness ahead of other emotions. fear of social situation and meeting new people was the least of choice by the respondents and this may due to most of the people in their study place were among the familiar and maybe they have known since before further study in degree level. only the action content differ in which they will isolate themselves so people cannot see what is written and no judgments can be made towards their ideas or suggestion which potentially close up the conversation. Those symptoms are caused by a rush of adrenaline that prepare the body to either fight or make a quit getaway in such social situation. Eventually. With social phobia.0 3. 3. As for fear of writing in the presence of public.4 Symptoms of social phobia It can be concluded that majority of the respondents were basically facing a psychological symptom such as extreme fear of being watched or judged by others especially by people they do not know. its trigger is similar to public speaking. this response gets activated too frequently and too strongly resulting the nervous feeling that might cause an individual to avoid from involving any of social activity.3 Types of social phobia CONCLUSIONS It can be concluded that public speaking was most feared by students throughout their life.3.
it can help students to build up their positive attitude and aura within themselves. Far from that. most of students AS 225 (3A) are aware of seeking a treatment for a social phobia problem and gradually facing your fears was the most popular choice. frequent regulation of seeing counselor will keep them updated about their progress from time to time. Co-curricular activities are participating by people from different background of education. It is similar with the second highest ranked suggestion. As a people who always thinking in negative sides. involving and being active in cocurricular potentially increase the chances to reduce effects of social phobia. Again. it depends on them to challenge their negative thought. This way. Undergo medication under doctors consultation may not be the best options. In fact.5 Effects of social phobia in students life It can be concluded that self-therapy session.3. This can maintain student’s attitude and initiate social skills development. but it can reduce depression level for a period of time. Social phobia will become worse if the sufferers have a negative thoughts and beliefs that contribute more to their anxiety. the people will have low self esteem. with all his senses. . Self-therapy session covers emotionally. spiritually and physically by natural products remedies and relaxing massage. which challenging negative thought. 3. Whereby. co-curricular activities and undergo medication provide greater goods to students if they cannot cope with the social phobia. the more frightening it becomes. the more you avoid a feared situation. The whole person. counseling. with both mind and body. It may help in developing interpersonal skills and make new friends. This is because fears and anxieties can be indirectly addressed by improving fluency skills as well as reinforcing non-avoidance of situations where the person is at risk of stammer. Avoidance keeps social anxiety disorder going.6 Seeking a Treatment It can be concluded that. needs to be involved in genuine worship.
8 Types of Preventions It can be concluded that. most of the students choose therapies because it involves learning how to control the physical symptoms of anxiety through relaxation technique. Apart from that.7 Advantages of the treatments It can be concluded that majority of the respondents agreed that the treatments of social phobia were strongly contributed in build up an individual self-esteem. individual can boost their self-esteem and confidence level to become more friendly towards the society. help to challenging a negative thought. by gradually decrease the fears. For physically prevention. the best treatment regarding to the majority option was gradually facing the fears. This is because stress will alter our condition mentally and physically which contribute to the feeling of laziness. . They will become highly motivated. lack of anxiety and have the right attitude about their life as they build up the self-esteem. stress can lead to laziness in long period of times. and learn to face the real situation that might be cause of social phobia. This is because selfesteem is the corner stone of success that will facilitate an individual to face the challenges when it arise and give a faith to overcome it. 3. helplessness and other form of other negative attitude. Avoidance keeps social anxiety disorder going by preventing individuals from becoming more comfortable in social situations.3. avoid from stress is the popular choice. On the other hand. For instance. after seeking for an advantage. most of students AS 225 (3A) are well inform about the social phobia prevention and most of the students are familiar with therapy as the types of prevention physically while for the psychologically is avoid from stress. Where psychologically.
0 4.4 Symptoms of social phobia It can be recommended that the psychological and physical symptoms of social phobia could be reduced by involve in a social skills class or an assertiveness training class because by actively seeking out and joining supportive social environment is an effective way of tackling and overcoming social phobia. under doctors consultation if the depression level arise longer than usual. students may undergo medication as last option. For counseling. Students should aggressively search for information regarding their social fears. Therapy is done in the form of aromatic session which could boost aura and bringing positive energy within individual.5 Effects of social phobia in students life It is highly recommended that the ideal way to counter embarrasses is by having selftherapy session. 4. Lastly.3 Types of social phobia RECOMMENDATIONS It is recommended that students should alert and recognize their triggers to different type of social phobia they faced. presentation. Counselor can act as outsiders and update student’s progress. Students may feel have guts and the urge to interact with people around them. Participating in any activities will enhance students to properly initiate public relation skills in order to survive.2 4. Working on the communication skills such as taking part in the social activity (public speaking. etc. Finally make new friends. Lack of social skills is apart of main contributor to social fear. participating in any language club or similar to it which held by student society is a good platform of improving social skills and boost the confidence to talk in front of public. It is credits if student can make friends with one oppose their characteristics. They will encourage each other to join any event and create whole of chances in developing bravery and guts. they can seek for expert’s opinion and judgments relating to their problems. Besides that.1 4. any optional treatments or tips to overcome the triggers or to reduce the outcome.4.) can generally control the symptoms and feeling that emerge in difficult situation. . 4.
walk. The self-help strategies will also help to reduce the social phobia problem.4. and public speaking. The therapy for social anxiety disorder should include role-playing and social skills training.6 Seeking a Treatment Findings indicated that student felt that it has a ways to cure the social phobia as long as the person wants to. People who suffer social phobia should avoid themselves from getting a stress. Others types of therapy that might be help is group therapy. avoiding from get a stress. . While for psychologically. 4. speak and behave might help a lot in improving an individual attitude. Faculty of Applied Science should provide some campaign or talk about social phobia.Attending the character building classes and motivation program are also the part of activities that has beneficial input to assess one in improving self-confidence. The more we practice and prepare for a situation that we afraid. Group therapy for social anxiety disorder uses acting. 4. The best treatment approach for social phobia varies from person to person. They also can volunteer in doing something that might be enjoying them such as stuffing envelopes for a campaign. often as part of a therapy group. Studying and observing the way of self-assured people stand.8 Types of Prevention It is recommended that the best way to prevent social phobia in terms of physically and psychologically is therapies and avoid from stress.7 Advantages of the treatments It is recommended that the students should avoid negative attitude and always think positive in order to build self-esteem. we will become more and more comfortable and confident in our social abilities. videotaping and observing. They can attend a classes or seeing counselor in order to minimize and control their stress. Therefore. universities should provide proper channel for the students to share their problem on how to face their social phobia problem. and other exercises to work on situations that make people anxious in the real world.