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Manufacturers need to acquire the ability to carry out operations seamlessly across geographies in the context of changing business dynamics driven by globalization, by aligning IT to business and leverage IT as an advantage. Tata Consultancy Services' (TCS) Manufacturing solutions enable you to do this, enhancing your competitiveness by facilitating cost reduction and generating revenue from alternate streams such as services. Partnering with TCS, you can now tap opportunities in emerging as well as mature markets by connecting extended supply chains, extracting more value from the product life cycle, squeezing cost out of the value chain and dierentiating through customer experience.

Manufacturers are responding to the slew of challenges and opportunities that stem from globalization. Opportunities include operating in new markets for products and services as well as more cost eective sources for input materials. Challenges stem from the need to create localized products and managing the complexity and risks of global supply chains in a cost eective manner. This can be achieved by embracing LEAN solutions that leverage global product design paradigms and global supply chains to reduce design and operational costs and enhance revenues and protability. Organizations are also increasingly looking at deriving value from the installed customer base which needs increasing focus on customer experience as a dierentiator in order to capture a larger share of services revenue. TCS Manufacturing solutions help you align with these trends, with solutions that enhance your competitiveness, be it through operations excellence or product & service value additions. It is to leverage this strength that one out of every three Fortune 500 manufacturing companies picked TCS as a partner in their drive to implement the next generation IT enabled business solutions and services.

Dedicated TCS relationship teams work in partnership with clients and drive alignment between business objectives & IT interventions. Clients gain competitive dierentiation by embedding manufacturing business expertise in the DNA of all solutions and services through: Solutions along the Value Chain Leveraging on manufacturing industry business knowledge, TCS has developed solutions, innovative methodologies, designed reference models, tools and frameworks across the manufacturing value chain, which accelerate your solution planning from product design to manufacturing operations to customer experience management. Rich Vertical Expertise A unique shop oor to board room model through both business analytics frameworks as well as connectivity between the enterprise and shop oor applications. TCS drives LEAN enablement in the enterprise by virtue of this capability. Full Services Play TCS manufacturing solutions address all business needs from Manufacturing and Technology Consulting to BPO, Engineering to Infrastructure Solutions, and Application Development and Maintenance, to System and Application Integration Solutions. Strong alliances with leading vendors equip TCS to provide the complete range of IT services and solutions to manufacturing organizations.

Three Dimensions of TCS Services in Manufacturing

Product Design & Development

Manufacturing Operations Execution

Post Manufacturing Customer Experience Processes

Product Management

Value Chain
Technology Management Knowledge Management Facilities Management Corporate Management

Tiered Suppliers Contract Manufacturer

Regulatory Info. Quality Info.

End Users

Inhouse Manufacturing

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Inbound Logistics

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Supply Chain Mgt.

Distributors / Retailers



Stores Manufacturing / Assembly Warehouse



Launch Develop Design


IT Strategy & Governance Application Development, Management and Maintenance Engineering & Industrial Services Infrastructure Management Business Process Outsourcing

How Manufacturers can Leverage TCS

TCS drives business results through IT enablement and oers a range of solutions and services that include: Business Process Harmonization Globalization imperatives coupled with the trends of mergers and acquisitions make process harmonization essential for seamless business execution. In addition, opportunities to reduce costs through application rationalization, manage enterprisewide quality, generate enterprise-wide real time intelligence and analytics, and rapidly integrate new businesses are the drivers for the Global Process Model oerings. Breakthrough Domain Consulting Engagements The best value of IT interventions can be realized through alignment with business. Our team of consultants with hands-on industry experience, along with our renowned pool of technical experts work towards re-dening business processes based on best practices and base IT solutions on contemporary paradigms as SOA, MDM to get breakthrough business results. Large Program Management and Business Transformation TCS combines project management skills, industry knowledge and organization change management to lead your global interventions and drive business transformation. Operations Excellence Driven by LEAN TCS helps you in deploying a LEAN Value Stream, to enhance collaboration between partners and increase throughput and ow through the system. TCS has a unique set of vertical solutions and frameworks, from product development and launch to customer service and warranty, created on a bestpractice based enterprise process model. Strategic Cost Reduction Clients engage TCS in both their IT Cost Reduction as well as IT Enabled Business Cost Reduction initiatives to gain more competitiveness. Remote managed infrastructure services, BPO and right sourcing initiatives drive down IT costs reduction, by enabling a seamless enterprise.

How we helped our Customers

TCS Manufacturing Industry Solutions has played a major role in the successful execution of many programs, be it The transformation of IT function through a managed services model for an Auto OEM or the global process harmonization of a leading power equipment major enabled by a single global ERP solution or The supply chain transformation of a Tier 1 supplier or supply chain knowledge process outsourcing of a chemical major or Global engineering outsourcing of an aerospace player or embedded engineering services for another OEM These instances highlight the tremendous business value TCS brings to the table addressing not only the CIOs agenda but also the CEOs agenda. Supply chain transformation brings benets A large engine manufacturer is driving a global initiative across geographies, which will lead to supply chain transformation and a rationalized application stack across the value chain. The engagement with TCS also includes conceptualization and execution of a host of 'next-generation' programs in product lifecycle management, manufacturing, and services and warranty management. Standard platforms drive business transformation A global power equipment major is accelerating business transformation drive by deploying a standard SAP platform and attaining one global process model by harmonizing business processes. Business benets by engineering support A global aerospace major is able to achieve immense business benets partnering with TCS for providing engineering design and support services across core product lines and managing PLM, MES and EAM solutions and services.

About Tata Consultancy Services

Tata Consultancy Services is an IT services, business solutions and outsourcing organization that delivers real results to global businesses, ensuring a level of certainty no other rm can match. TCS oers a consulting-led, integrated portfolio of IT and IT-enabled services delivered through its unique Global Network Delivery ModelTM, recognized as the benchmark of excellence in software development. A part of the Tata Group, Indias largest industrial conglomerate, TCS has over 143,000 of the world's best trained IT consultants in 42 countries. The company generated consolidated revenues of US $6 billion for scal year ended 31 March 2009 and is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information, visit us at

To know more on how we help manufacturing enterprises become leaner, tightly integrated, more exible, to meet customer demands quickly and eciently, mail

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