DISPATCHER

DESCRIPTION:
Dispatchers supervise and coordinate activities of workers engaged in manufacturing products and delivery of products. They quote prices and receive orders for various company products. They establish delivery schedules according to truck capacities, distances to delivery site, and unloading time. Prepares invoices, delivery tickets, and related shipping documents and assign drivers for deliveries.

ONE OUT OF EVERY 17 CANADIAN WORKERS EARNS A LIVING IN CONSTRUCTION
Duties:
• • • • • Answer telephone requests for service or receive requests from telephone operators Process and transmit information to field personnel via radio or computer-aided dispatch Prepare daily work schedules and runs, keeping records and logs of calls Monitor personnel workloads and locations Maintain work records and prepare reports (for example, accident reports, complaint forms)

SKILLs:
• • • • Excellent communication skills, attention to detail and procedures Good eyesight, hearing, manual co-ordination and dexterity Multi-task requests for service and dispatch at the same time often dealing with the unexpected The ability to work well in a team environment

EDUCATION:
• Completion of secondary school is required • Dispatchers usually undergo some informal on-the-job training

OVER THE NEXT 2 DECADES 40% OF NEW JOBS WILL BE IN SKILLED TRADES AND TECHNOLOGIES

SALARY: $24,000 to $55,000
15

WHERE TO GET TRAINED:
NO EXPERIENCE REQUIRED

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*Salaries are subject to change and do not include overtime hours or other incentives such as benefits, pension, car allowances etc.

GETTING STARTED
THE FOLLOWING ARE 3 SIMPLE WAYS OF GETTING STARTED IN THE CONSTRUCTION INDUSTRY:

1

You can begin by applying for a job directly in the Civil Construction Industry. Once you begin working with a Construction Company or Contractor you will quickly gain the necessary skills needed to advance yourself through in-house, work-as-you-learn training. You can enrol in a University, Community College or a Private Technical School to study and prepare yourself for a Career in Civil Construction. All of this information may be found through our website. You can get started through an apprenticeship program by combining on the job training with technical in-class training gaining experience and increased responsibility. You can work in the industry, get paid and work towards earning credits.

2 3

IF YOU ARE INTERESTED IN A CAREER IN CIVIL CONSTRUCTION PLEASE CONTACT:
ONTARIO CIVIL CONSTRUCTION CAREERS INSTITUTE
5045 ORBITOR DRIVE UNIT 12, SUITE 300 MISSISSAUGA ONTARIO

E . jessica@occci.ca W. www.occci.ca

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