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IPsoft – Acceptable Use Policy Awareness Session

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and describes appropriate conduct. The cornerstone of InfoSec is an Acceptable Use Policy (“AUP”) that defines terms. • • • • • 2 . Users must agree to follow the Policy to ensure protection of information and the continued success of IPsoft. Users must read and understand the Policy since effective security is not a factor of security.Background • IPsoft is ethically. integrity and availability of information. InfoSec combines technology and process to safeguard the confidentially. legally and contractually required to protect Client and internal data through an Information Security (“InfoSec”) program. rather it relies upon the awareness and the cooperation of all Users. informs Users of restrictions. Future audits require verifiable evidence recording InfoSec initiatives.

– Adherence to standards improves our creditability and value to Clients. Specific provisions require documentation.AUP Drivers • Compliance – Statement of Auditing Standards # 70 (“SAS70”): As a service provider. Competitive Advantage – Our AUP combined with other InfoSec initiatives differentiate IPsoft from our competitors. – Gramm Leach Bliley Act (“GLBA”): Title V of GLBA requires safeguards for privacy which are implemented through the AUP. awareness and user agreement to of Acceptable Use of Systems. IPsoft must pass periodic audits that inspect our internal controls. • 3 .

Confidential Information A significant portion of the AUP addresses Confidential Information. – Personally Identifiable Information • Social Security Numbers. other ID Numbers • Drivers License Numbers • Passport Numbers • Name/Full Birthdate Pairs – Financial Information – All Client information including Client name – Medical Information – Passwords 4 . PANs. Users must protect each of the following from disclosure.

Confirmation of User awareness of Policy .To stress the importance of the Policy to Users 5 .Agreement to Acceptable Use Policy The Agreement to the Acceptable Use Policy form is required to address the following requirements: .Verifiable Evidence of Deployed Controls .

regulations. provider Terms of Service and applicable laws. safety.” 6 . Actions that negatively impact privacy. other IPsoft Policies. unethical or illegal use of IPsoft Systems. each User assumes responsibility for appropriate use and agrees to comply with this Policy. By using our Systems. partner agreements.General Policy “To prohibit the unprofessional. Incidental personal use of Systems is permitted if such use does not detract from Users’ responsibilities or otherwise consume excessive resources. rights or property are forbidden.

national origin. intimidation. Unauthorized personal. messaging. obscenity. commercial or non-commercial activities. any material. records. credentials or services in any form is prohibited. Unprofessional communications including threats. extraction. age. forwarding. fundraising. sexual orientation. the possession or transmission of which is illegal or materials that facilitate illegal activities. alteration. deletion or restoration of data. programs. harassment or defamation are prohibited. and any material that violates our Policies against sexual harassment. gambling. storing or serving any material that would offend a reasonable person on the basis of gender. display.Key Provisions • The unauthorized use. race. • • 7 . Providing unauthorized goods or services for free or for a fee using the IPsoft Systems is forbidden. religious or political beliefs. Transferring. viewing. citizenship or disability. advertising or the selling of goods/services is not allowed.

Infringing on intellectual property rights including plagiarism and unauthorized use or reproduction is prohibited. • • 8 . deactivate safeguards. Unauthorized scanning of Systems for services and/or security vulnerabilities is prohibited. extend wired or wireless connections or ignore security warnings is forbidden.Key Provisions (continued) • • Exceeding your level of authorization is not allowed and misrepresentation of identity is forbidden. intercept communications. Attempting to obtain or obtaining confidential information including credentials or using any means to circumvent controls.

Users may not use IPsoft’s Systems to distribute unauthorized commercial or noncommercial information. • • • 9 . Running any unauthorized service that enables the sharing. data or files is prohibited. Sending unsolicited information is prohibited. modification or deletion of information. processing. use Company’s Systems or the Internet are prohibited. Monitoring accounts should not be used for interactive access. forwarding.Key Provisions (continued) • Any activities that adversely affect the ability of other people or devices to do their jobs.

Users should have no expectation of privacy. and these data sources may contain information marked by Users for deletion.No Expectation of Privacy • IPsoft Systems and their complete contents are the property of IPsoft. As part of our normal business practices. If User data contains item(s) that violate the law or violate this Policy. we periodically inspect active and archived data. we may take disciplinary action. advise law enforcement or take other action(s). • • 10 .

Compliance • Users who violate the Policy may incur disciplinary actions including termination. Should we discover prohibited actions. Consultants. including civil and/or criminal action(s) against the offending party. the Company may immediately suspend the suspect connection and/or User and commence a comprehensive investigation • 11 . contractors or service providers in violation of this Policy will be considered in breach of their contractual obligation to IPsoft. and civil and/or criminal action(s). IPsoft monitors access to our Systems as part of our normal business practices. IPsoft reserves the right to terminate its contract without penalty and to pursue any remedies available to it.

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