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This survey aims at collecting the stockholders assessment about raising charter capital strategies in 2011 of Ocean Bank.

OceanBank was established in 1993 and transformed its operating model in 2007. Owing to staffs incessant exertion and managers determination, OceanBank prides to gradually ensure its position in the banking-finance market and credibility in the public. Previously, the charter capital of OceanBank was VND300 million, it is now raised up to VND 5,000 billion. In order to meet the governments requirement about the charter for the commercial banks in 2011, Ocean bank must produce strategies which lead this plan completed. These decision need to be made based on the stockholders who have big effect on Ocean development.

A. DEMOGRAPHIC INFORMATION
1. What is your occupation? ... 2. What is your average income monthly? a. Less than VND 5,000,000 b. VND 5,000,000 VND 10,000,000 c. VND 10,000,000 VND 18,000,000 d. VND 18,000,000 VND 32,000,000 e. more than VND 32,000,000 3. Are you a stockholder of Ocean bank? Yes No If yes, how many shares you are holding recently? .............................................................................................................................................................. ..

B. OVERALL ASSESSMENT OF OCEAN BANKS PERFORMANCE (For questions 4-7, please tick your choice)
Strongly agree Agree Normal Disagree Strongly disagree

4.What do you think of Ocean banks net profit last year in the light of Vietnams challenging macroeconomic environment? 5.What do you think of the capacity of Ocean bank management team? 6.What do you think of the range of services that Ocean bank is providing for customers?

(For question 7, please give your mark which you think is appropriate) 8-10: Strong agree 6-8: Agree 4-6: Normal 2-4: Disagree 0-2: Strong

7. In general, the banks performance is good in comparison with others in banking industry (For example: 5.6)

C. ASSESSMENT OF SHAREHOLDERS SATISFACTION


(For question 8-10, please tick your choice)
Very satisfied Satisfied Normal Dissatisfied Very dissatisfied

8.Are you satisfies with Ocean banks policy on providing information for investors? 9.Are you satisfies with Ocean banks policy on paying dividends? 10.Are you satisfies with current price of Ocean Banks stock?

11. How often does Ocean Bank pay dividends to you?

Annually Every 2 years Every 3 years The bank never pays dividend

For question 13, please give us your mark which you think is appropriated: 8-10: very satisfied 6-8: satisfied 4-6: Normal 2-4: dissatisfied 0-2: very dissatisfied

12. In general, to what extent do you satisfy with your investment on Ocean Bank ? (For example: 7.8)

D. ASSESSMENT OF OCEAN BANKS PLAN TO RAISE CAPITAL


(For questions 13-18, please tick your choice) Yes 13.Have you known about the banks plan to raise capital in the fiscal year 2011? No

14.From your perspective, is commercial banks capital requirement in Vietnam too high? 15.In your estimation, is it possible for Ocean Bank to raise the required amount of capital on time? 16.Do you intend to invest more in Ocean Bank to help the bank raise capital? 17. Which plan are you in favor of? a. Adjust the level of retained earning b. Issuing common stock c. Issuing preferred stock d. Liquidation of assets e. Merger and acquisition