Installation and Configuration Guide for Cisco NAM Virtual Blade

NAM 4.1 July 2009

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Text Part Number: OL-19550-01

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental. Installation and Configuration Guide for Cisco NAM Virtual Blade © 2009 Cisco Systems, Inc. All rights reserved.

CONTENTS
About This Guide
v v

Obtaining Documentation and Submitting a Service Request
1

CHAPTER

Overview

1-1 1-2

Configuration Requirements

Licensing 1-2 Node-Locking Information 1-2 Obtaining a License 1-3 Installing a License 1-3 Licensing Commands 1-3 Obtaining Licensing Information About the NAM GUI 1-4 Audit Trail 1-4 System Alert 1-4 show tech Command 1-4
2

1-4

CHAPTER

Installing NAM Virtual Blade Software

2-1

Installing NAM Software on a WAE Device 2-1 Enabling Virtual Blade on the WAE 2-1 Configuring the IP Address on the WAE 2-4 Setting Up the NAM Virtual Blade on the WAE 2-6 Copying the Cisco NAM Virtual Blade Software Image Configuring Virtual Blade Parameters 2-6 Booting the NAM Virtual Blade 2-8 Initial NAM Configuration 2-10
3

2-6

CHAPTER

Configuring Netflow for Traffic Visibility Configuring NetFlow on Cisco IOS Routers

3-1 3-1 3-2

Configuring Netflow Data Source on the NAM VB Configuring NetFlow Reports on the NAM VB
4
3-4

CHAPTER

Configuring NAM -WAAS Integration

4-1 4-1

Configuring WAAS to Send Flow Information to NAM VB Configuring WAAS Data Source in NAM
4-2

Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01

iii

Contents

Configuring WAAS Monitored Servers in NAM VB

4-3 4-4 4-5

Configuring Response Time Reports for Impact Analysis Configuring Host Throughput Reports for Impact Analysis
5

CHAPTER

Collecting Baseline Information Using Netflow for Traffic Analysis

5-1 5-2 5-5

Collecting Passthru Information for Application Performance Analysis
6

CHAPTER

Generating WAAS Before and After Reports

6-1 6-1 6-2

Collect Client Information for Post-WAAS Impact

Review Before-and-After Reports For Impact Analysis
7

CHAPTER

Backing Up the NAM Virtual Blade Reinstalling WAAS Software
7-2

7-1 7-1

Backing Up the Cisco NAM Virtual Blade

CHAPTER

8

Troubleshooting Licensing Issues

8-1 8-1 8-2 8-3

Updating the NAM Image

Unable To session Into the NAM Virtual Blade
A

APPENDIX

Using the Recovery CD

A-1 A-1

Booting the Recovery CD

Helper Utility Menu Options A-2 Option n - Configure Network A-2 Option 1 - Download Application Image and Write to HDD A-3 Option 2 - Download Application Image and Reformat HDD A-4 Option 3 - Install Application Image from CD A-4 Option 4 - Display Software Versions A-4 Option 5 - Reset Application Image CLI Passwords to Default A-4 Option 6 - Change File Transfer Method A-4 Option 7- Send Ping A-5 Option r- Exit and Reset Services Engine A-5 Option h- Exit and Shutdown Services Engine A-5 Restoring the WAAS Appliance Configuration
INDEX

A-6

Installation and Configuration Guide for Cisco NAM Virtual Blade

iv

OL-19550-01

About This Guide
Revised: July 21, 2009, OL-19550-01

The purpose of this document is to provide detailed steps to install the NAM VB on a WAAS appliance, configure the NAM VB, and generate useful reports to demonstrate the impact of WAAS in a Proof of Concept (POC). This document contains the following chapters:
• • • • • • • • •

Chapter 1, “Overview” Chapter 2, “Installing NAM Virtual Blade Software” Chapter 3, “Configuring Netflow for Traffic Visibility” Chapter 4, “Configuring NAM -WAAS Integration” Chapter 5, “Collecting Baseline Information” Chapter 6, “Generating WAAS Before and After Reports” Chapter 7, “Backing Up the NAM Virtual Blade” Chapter 8, “Troubleshooting” Appendix A, “Using the Recovery CD”

Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.

Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01

v

About This Guide Installation and Configuration Guide for Cisco NAM Virtual Blade vi OL-19550-01 .

If the Data Center WAE does not support Virtual Blade technology.CH A P T E R 1 Overview WAAS provides a virtualization platform or Virtual Blade (VB) technology that enables a WAE device to host other services and applications. 8 GB RAM and 200 GB hard disk for three VBs) The best location to install the NAM VB is on the Data Center WAE.1 is one such application that can be hosted on a WAE. while providing the added benefits of before-and-after reports to demonstrate the impact of WAAS. as shown in Figure 1-1. 6 GB RAM and 180 GB hard disk for three VBs) WAE-674 (with minimum 4 GB RAM and 120 GB hard disk. Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 1-1 .1 virtual blade software supports the following WAAS appliances: • • WAVE-574 (with minimum 3 GB RAM and 60 GB hard disk. NAM 4. Figure 1-1 NAM VB in Data Center Note Cisco does not recommend forwarding flow agent data from the Data Center to a particular branch. the NAM VB can be installed on any of the Branch WAEs that do support Virtual Blade technology. This enables you to deploy fewer hardware devices to conduct a Proof of Concept (POC). The Network Analysis Module (NAM) 4.

you can do so after the software installation has completed using the NAM CLI.1 virtual blade software image is available and accessible on an FTP server. you will be prompted to enter the product identifier.1 and above). waas# show inventory PID: WAE-674-K9 VID: 0 SN: KQEDKRON waas# Installation and Configuration Guide for Cisco NAM Virtual Blade 1-2 OL-19550-01 . Note The Virtual Blade does not require a license for the 60-day evaluation period. You have a list of the test server-application pairs for which response time reports are needed. ensure that the devices have been physically installed and set up for the following: • • • • • • The WAE platform supports Virtual Blade technology The WAE device has network connectivity through an Ethernet interface and is accessible using the serial console. serial number. you will be prompted to enter a product identifier (PID) and serial number (SN).Chapter 1 Configuration Requirements Overview Configuration Requirements Before you begin the software installation. the NAM login window indicates how many days remain before the evaluation license expires. also known as node-locking information. The NAM 4. you will be unable to log in to the NAM GUI after the evaluation license expires. during software installation or after software installation using the NAM CLI. After you install the NAM VB software. Licensing In addition to the required WAAS virtual blade license. The WAE device has a virtual blade license installed and enabled. You can provide licensing information. (You can skip the VID. Node-Locking Information The Cisco NAM Virtual Blade license is used for one WAAS appliance. You can get the PID of the WAAS appliance using the show inventory WAAS CLI command. and VID of the WAAS appliance. an evaluation license allows you to use the NAM VB software for up to 60 days. When using an evaluation license.1. However. When you install NAM virtual blade software on the WAAS appliance.) If you do not enter the PID and SN at this time. The WAE device is running an image that supports Virtual Blade technology (such as version 4. When you obtain the license for the WAAS appliance. Cisco NAM virtual blade software requires you to install a product license. the license is valid only for the WAAS appliance with the PID and SN you provide when you obtain the license. During the NAM software installation.

show license Use the show license command to display license information for the evaluation license and permanent licenses.Chapter 1 Overview Licensing Obtaining a License To obtain a NAM Virtual Blade license. a license file will be sent to you by Email. license install ftp://<username>@<host>/<path>/<licensefilename> Use the license install command to install a license file. You will need the WAAS appliance PID and SN to obtain the license file.html pid-sn PIDxxxx SNxxxx Use the pid-sn command to enter the WAAS appliance PID and SN after you have installed NAM VB software. Use the license install command to install the license after the NAM software installation completes. Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 1-3 .cisco. The following is an example of the install license command: license install ftp://joseph@computer. config upload ftp://<username>@<host>/<path> [configfilename] [licensefilename] Use the config upload command to upload the license file. go to the following URL: http://www.com/go/license Follow the instructions on this page to obtain a NAM VB license file. You can find more details about these commands in the Network Analysis Module Command Reference Guide: http://www. NAM_VB_License. use the install license command. from the directory /bin/licenses of the host computer. config network ftp://<username>@<host>/<path>/<filename> <licensefilename> Use the config network command to restore the license file.cisco.1/command/ reference/guide/cmdref. and the Network Analysis Module Command Reference Guide for more information about the install license command. Licensing Commands.com. the install license command fetches the license file.lic In this example.com/bin/licenses/NAM_VB_License. Installing a License To install a license file. Store this license file on an available FTP server. After you enter the PID and SN or the Product Authorization Key.lic. The configfilename and licensefilename options are optional. See the next section.com/en/US/docs/net_mgmt/network_analysis_module_software/4. Licensing Commands This section describes NAM CLI commands used to install and manage the NAM VB licenses.

System alert messages are sent when there are 20. see show tech Command. a window displays the software and version installed and information about any license currently installed. 4. You can obtain licensing information the following ways: • • • • Clicking About in the NAM Virtual Blade GUI. see System Alert. click Admin > Diagnostics. page 1-4 Checking the system alert. 3. see Audit Trail. To locate the license information. search for licenseinfo. 10.Chapter 1 Licensing Overview Obtaining Licensing Information This section describes how to obtain current NAM VB licensing information for a WAAS appliance. You can also view the output of the show tech command from the NAM VB GUI by clicking Admin > Diagnostics > Tech Support. If a permanent license is installed. Audit Trail The audit trail records any license management activities as well as any modifications to the configuration and other system information. 15. To view the audit trail. page 1-4 Checking the audit trail. then click Audit Trail in the Contents menu. 2. page 1-4 About the NAM GUI When you click About in the upper right corner of the NAM VB GUI. There are system alert messages sent by the NAM as the days pass prior to the expiration of the Evaluation License. 5. and 1 days remaining and again when the license expires. System Alert System Alerts record any alert generated by the NAM. show tech Command The show tech CLI command contains a license information section that displays information about the license type and license status. page 1-4 Using the show tech command. the PID and SN of the WAAS appliances are also displayed. see About the NAM GUI. Installation and Configuration Guide for Cisco NAM Virtual Blade 1-4 OL-19550-01 .

Enter the following command: setup Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 2-1 . do the following steps: Step 1 Step 2 Log in to the WAE serial console. You can use either CLI commands or the Central Manager (CM) GUI windows. NAM 4.CH A P T E R 2 Installing NAM Virtual Blade Software This chapter provides information about installing NAM 4. page 2-6 Enabling Virtual Blade on the WAE This section describes how to set up the WAE to support Virtual Blade. Recovery DVD.1. Using the CLI To enable a Virtual Blade on a WAE using the CLI.1 virtual blade software supports the following WAAS appliances: • • WAVE-574 WAE-674 Note Installing the CIsco NAM Virtual Blade software using Central Manager requires WAAS version 4.1 virtual blade software on a supported WAAS device. page 2-4 Setting Up the NAM Virtual Blade on the WAE. page 2-1 Configuring the IP Address on the WAE. you will need to use the Cisco NAM Virtual Blade software installation files from the Cisco NAM Virtual Blade Software. Installing NAM Software on a WAE Device This section describes how to install Cisco NAM Virtual Blade software on a WAE device. If you are installing Cisco NAM Virtual Blade software on a previously purchased WAE device on which Cisco NAM Virtual Blade software is supported. This section includes the following: • • • Enabling Virtual Blade on the WAE.3 on both the Central Manager and the Managed WAAS device. You can skip this step if the WAE device has already been setup to support VB.

For details on configuring a virtual blade. click Manage Devices as shown in Figure 2-1. http://www.cisco. see Chapter 14. In the Action menu. do the following steps: Step 1 Step 2 Log in to the WAAS Central Manger GUI. Step 4 Enable the virtual-blade feature using the following commands: Note This procedure reformats the disk and requires a reload.Chapter 2 Installing NAM Software on a WAE Device Installing NAM Virtual Blade Software Step 3 Check the Setup Menu and confirm the following: • • Device mode is Application-Accelerator Management interface is set to GigabitEthernet1/0 You can type setup at any time and accept the defaults or change them. and choose to save or not save at the end of the session.html Using the GUI To enable a Virtual Blade on a WAE device using the Central Manager GUI.com/en/US/docs/app_ntwk_services/waas/waas/v411/configuration/guide /virtual. Configuring Virtual Blades in the Cisco Wide Area Application Services Configuration Guide. Figure 2-1 WAAS Central Manager GUI .Manage Devices Installation and Configuration Guide for Cisco NAM Virtual Blade 2-2 OL-19550-01 . conf t virtual-blade enable exit wr mem reload After the login prompt returns. you are ready to log in and set up the Virtual Blade.

seen when accessing the Manage Devices tab. then click Submit. click the Enable Virtualization check box. Figure 2-2 Checking Mode Setting Note Click on the cube beside the device name to edit the device on which you want to install the Cisco NAM Virtual Blade software. Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 2-3 .General Settings. Enable the Virtual Blade feature on the selected device by clicking Admin > Virtualization -. Figure 2-3 General Settings Window You are prompted to confirm that you want to modify general settings. the WAE will have a disk partition and other resources reserved for virtual blade use. Doing so will cause the WAE to reboot.Chapter 2 Installing NAM Virtual Blade Software Installing NAM Software on a WAE Device Step 3 Confirm that the mode is set to Application Accelerator and that the WAE is addressable as shown in Figure 2-2. After the reboot.

skip to the section Setting Up the NAM Virtual Blade on the WAE. skip these steps. The management interface for the WAE and the Virtual Blade are the same. Otherwise.Chapter 2 Installing NAM Software on a WAE Device Installing NAM Virtual Blade Software Configuring the IP Address on the WAE This section describes how to set up the IP address of the WAE. continue with the Step 3.255. Check to see if the first Ethernet interface is configured with an IP address using the following command: show interface GigabitEthernet 1/0 WAAS# show int gigabitEthernet 1/0 Type:Ethernet Ethernet address:00:1A:64:D4:E4:94 Internet address:172.122. full-duplex. page 2-6 Step 3 Enter the following commands to configure the IP address: conf t int GigabitEthernet 1/0 ip address <IP-Address> <Subnet-Mask> (Enter the IP address and subnet mask of the WAE device.128 Maximum Transfer Unit Size:1500 Metric:1 Packets Received: 531150131 Input Errors: 0 Input Packets Dropped: 4976 Input Packets Overruns: 0 Input Packets Frames: 0 Packet Sent: 7709986 Output Errors: 0 Output Packets Dropped: 0 Output Packets Overruns: 0 Output Packets Carrier: 0 Output Queue Length:1000 Collisions: 0 Interrupts:16 Flags:UP BROADCAST RUNNING PROMISC MULTICAST Mode: autoselect.) no shut exit Installation and Configuration Guide for Cisco NAM Virtual Blade 2-4 OL-19550-01 .122.20. 1000baseTX WAAS# If an IP address is not configured. Note If you have already configured the WAE with an IP address. do the following steps: Step 1 Step 2 Log in to the WAE Serial console. Using the CLI To configure the IP address on a WAE device using the CLI.127 Netmask:255.255.20.42 Broadcast address:172.

Click the Edit icon.) exit Using the WAAS CM GUI To configure the IP address on a WAE device using the Central Manager GUI. Select Configure > Network > Network Interfaces window and configure GigabitEthernet 1/0 as the Primary Interface. then click Submit. Configure GigabitEthernet 1/0 with the desired IP Address and Gateway. Figure 2-4 shows the Network Interface window after entering the required IP address information for the WAE device. Figure 2-4 WAE Device . do the following steps: Step 1 Step 2 Step 3 Step 4 Log in to the device on which the Virtual Blade software is being installed.Chapter 2 Installing NAM Virtual Blade Software Installing NAM Software on a WAE Device ip default-gateway <Gateway-IP-Address> (Enter the IP address of the Gateway for the WAE device.Network Interfaces Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 2-5 .

1 software image onto the WAE disk. but after installation is reconfigured to boot disk. Use telnet and/or the console connection to log in. conf t virtual-blade 1 boot cd-image disk /local1/vbs/appHelper. as shown in procedure steps below. page 2-6 Copying the Cisco NAM Virtual Blade Software Image To copy the NAM image onto the WAE. you are ready to set up the blade parameters and load the NAM 4. The WAE initially boots from the .iso is the path and filename to the software image. This enables you to use one for the Virtual Blade session and the other session to set the Virtual Blade parameters and control the blade.Chapter 2 Installing NAM Software on a WAE Device Installing NAM Virtual Blade Software Setting Up the NAM Virtual Blade on the WAE At this point. do the following steps: Step 1 Log in to the WAE Serial console. • • Copying the Cisco NAM Virtual Blade Software Image Configuring Virtual Blade Parameters. and open two session windows. use a command like the following: copy ftp disk <FTP-IP> <FTP-PATH> <NAM-ISO-FILE> /local1/vbs/appHelper.iso virtual-blade 1 disk 40 virtual-blade 1 memory 1024 virtual-blade 1 interface 1 bridge GigabitEthernet 1/0 virtual-blade 1 description "NAM Virtual Blade" virtual-blade 1 device cpu qemu64 virtual-blade 1 device nic e1000 Installation and Configuration Guide for Cisco NAM Virtual Blade 2-6 OL-19550-01 . and devices with higher capacity can be used. The minimum disk space required is 40 GB. Configuring Virtual Blade Parameters This section describes how to set up the Virtual Blade parameters. Using the CLI To configure Virtual Blade parameters using the CLI. and enter the following commands.iso (cd-rom). The total available disk space and memory might vary from one device to another. minimum memory is 1 GB. Note We recommend that you open two login sessions on the WAAS console.iso Where: • • • FTP-PATH is the path to the NAM-ISO-FILE that contains the NAM image NAM-ISO-FILE is the name of the file on the FTP server that contains the NAM image /local1/vbs/appHelper.

Navigate to the Admin > Virtualization > Virtual Blades window and click Create. The Virtual Blade Parameters window displays as shown in Figure 2-5. Table 2-1 Virtual Blade Parameters for WAE Field Blade Number Description AutoStart Value and Usage Notes 1 NAM Virtual Blade Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 2-7 . do the following steps: Step 1 Step 2 Log in to the device on which the Virtual Blade software is being installed. Figure 2-5 Virtual Blade Parameters Step 3 Enter the Virtual Blade parameters as shown in Table 2-1.Chapter 2 Installing NAM Virtual Blade Software Installing NAM Software on a WAE Device virtual-blade 1 device disk ide virtual-blade 1 boot from cd-rom exit Using CM GUI To configure the VB parameters on a WAE device using the Central Manager GUI.

session into the NAM VB with the following command: virtual-blade 1 session Installation and Configuration Guide for Cisco NAM Virtual Blade 2-8 OL-19550-01 . To start the VB from the CM GUI. start the NAM VB using the following command: virtual-blade 1 start Step 1 Step 2 Note Step 3 Step 4 If a license issue occurs. click Admin > Virtualization > Actions. In the second session window.Chapter 2 Installing NAM Software on a WAE Device Installing NAM Virtual Blade Software Table 2-1 Virtual Blade Parameters for WAE (continued) Field Boot From CD Image Floppy Image Disk Space Memory Disk Emulation NIC Emulation CPU Emulation Step 4 Step 5 Value and Usage Notes cd-rom disk and path to bootfile 40 1024 IDE e1000 qemu64 Add GigabitEthernet 1/0 as a bridged interface and generate a MAC address for it. Start two telnet sessions into the WAE. Log into the WAE and enter the following commands: conf t virtual-blade 1 device nic e1000 virtual-blade 1 boot from cd-rom Booting the NAM Virtual Blade This section describes how to boot the NAM Virtual Blade and set up its IP address to enable you to begin to use the NAM GUI. In one session. Note We recommend that you open two login sessions into the WAE. and open two session windows. see the section Virtual Blade Licensing to fix the issue. Use telnet and/or the console connection to log in. This enables you to use one session to issue commands on the WAE and the other to session into the NAM VB. then retry.

Download application image and write to HDD 2 . then wait for the NAM login prompt. shutdown the NAM VB. click Admin > Virtualization > Actions. After the NAM application image is installed on the disk. virtual-blade 1 start virtual-blade 1 session Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 2-9 . Network Analysis Module (NAM) helper utility Version 4. and stop the NAM VB with the following command: virtual-blade 1 stop Step 8 Step 9 From the CM GUI.Change file transfer method (currently ftp/http) 7 .iso. Inc.Install application image from CD 4 . It is important to shutdown the NAM VB so you can change the VB configuration to boot from disk so you boot the application image.Chapter 2 Installing NAM Virtual Blade Software Installing NAM Software on a WAE Device The virtual-blade start command from Step #2 brings up the NAM boothelper menu on the NAM VB console session after a few minutes. Enter h to Exit and shutdown Service Engine.Display software versions 5 .1(1) ----Main menu 1 . enter the following commands to configure the NAM VB to boot from disk: conf t virtual-blade 1 boot from disk exit wr mem Step 10 Enter the following commands to boot the NAM application image.Download application image and reformat HDD 3 . The NAM image filename is appHelpper.Exit and shutdown Services Engine Selection [1234567nh]: Step 5 Enter 3 to choose Install application image from CD and follow the prompts.Configure network h . Step 6 Step 7 Return to the first session.Send Ping n . Return to the first session and after the WAE console prompt returns.Reset application image CLI passwords to default 6 . as shown below: ===================================================== Cisco Systems.

The default password for user root is root. ip address <IP-Address> <Subnet-Mask> ip gateway <Gateway-IP-Address> ip domain <Domain-name> ip nameserver <Nameserver-IP-Address> ip http server enable (Enter the web username and password) Step 2 exsession on Step 3 Connect to the NAM IP Address in the URL field of your web browser. Step 1 Log in to the NAM console as user root.Chapter 2 Installing NAM Software on a WAE Device Installing NAM Virtual Blade Software Initial NAM Configuration This section describes the initial configuration of the NAM VB using the NAM CLI. Enter the following CLI commands to enable IP access. Installation and Configuration Guide for Cisco NAM Virtual Blade 2-10 OL-19550-01 . then login using the username and password you have selected.

CH A P T E R 3 Configuring Netflow for Traffic Visibility NetFlow records provide an aggregate view of the network traffic. config t interface <interface> ip route-cache flow exit ip flow-export version 5 ip flow-export destination <NAM-Ip-Address> 3000 Note The UDP port number must be set to 3000. page 3-2 Configuring NetFlow Reports on the NAM VB. Also make sure the SNMP Read Only community string is configured on the device. Netflow can be used to identify business critical applications hosted in the Data Center that are used in the branch. page 3-4 Configuring NetFlow on Cisco IOS Routers Configure NetFlow traffic on the Branch edge router. When enabled on the branch router or switch. snmp-server community <RO-string> RO Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 3-1 . You must enable Netflow on both the WAN and LAN interface to provide visibility into traffic flows entering and leaving the branch. and conversions. Netflow provides statistics for applications. You can set up custom data sources for some specific interfaces. hosts. This chapter contains: • • • Configuring NetFlow on Cisco IOS Routers Configuring Netflow Data Source on the NAM VB. the NetFlow data source becomes available on the Cisco NAM VB.

Listening Mode. Test for connectivity and SNMP community string from Setup > Data Sources > NetFlow -. click NetFlow -. and click Next. Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Installation and Configuration Guide for Cisco NAM Virtual Blade 3-2 OL-19550-01 . Step 1 Step 2 Log in to the NAM GUI and choose Setup > Data Sources. This enables the Cisco NAM VB to listen to any NetFlow packets being sent to it. select and add the device or devices.then choose a NetFlow device. then click Test.Devices. Add the interfaces to monitor in this data source as shown in Figure 3-2. Custom Data Sources. provide a name and click Next. Select a NetFlow device. provide a name. Click Next and review the settings.Chapter 3 Configuring Netflow Data Source on the NAM VB Configuring Netflow for Traffic Visibility Configuring Netflow Data Source on the NAM VB Use the NAM Traffic Analyzer GUI to enable additional NetFlow monitoring devices. The NetFlow Listening Mode window displays as shown in Figure 3-1.Custom Data Sources. Figure 3-1 NetFlow Listening Mode Window Step 3 Click Start. As you see the IP addresses begin to list. then click Finish. Add the NetFlow data sources by selecting Setup > Data Sources > NetFlow -. and provide the SNMP read community string. In the Content menu.

Figure 3-3 Core Monitoring Functions Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 3-3 .Select Interfaces Step 10 Step 11 Click Setup > Monitor > Core Monitoring. Choose the desired data sources with a prefix NDE as NetFlow data sources.Chapter 3 Configuring Netflow for Traffic Visibility Configuring Netflow Data Source on the NAM VB Figure 3-2 NetFlow Data Sources . and enable collections by clicking Apply.

then click Next. Reports like these enable you to view trending of top applications and most active hosts for a particular branch over a period of time. Choose Hosts from the list of report types. Click to choose Top Applications as shown in Figure 3-4. then choose the NetFlow Data Source and click Finish. Installation and Configuration Guide for Cisco NAM Virtual Blade 3-4 OL-19550-01 .Chapter 3 Configuring NetFlow Reports on the NAM VB Configuring Netflow for Traffic Visibility Configuring NetFlow Reports on the NAM VB To gain visibility into the top applications and those individuals creating a significant amount of IP phone traffic. then click Next. Click to choose Top N Hosts as shown in Figure 3-5. Step 1 Log in to the NAM VB GUI. you can create Top Applications and Top Hosts reports. Click Create to create a new basic report. Figure 3-4 Setup Report Parameters Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Click Create again to create another new basic report. The Basic Historical Reports window displays and lists any currently configured basic reports. Choose Applications from the list of report types. and click Reports > Basic Reports. then choose the NetFlow Data Source and click Finish.

Chapter 3 Configuring Netflow for Traffic Visibility Configuring NetFlow Reports on the NAM VB Figure 3-5 Setup Host Report Parameters Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 3-5 .

Chapter 3 Configuring NetFlow Reports on the NAM VB Configuring Netflow for Traffic Visibility Installation and Configuration Guide for Cisco NAM Virtual Blade 3-6 OL-19550-01 .

you must first configure the WAAS device to export WAAS flow record data to the NAM VB. page 4-2 Configuring WAAS Monitored Servers in NAM VB. Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 4-1 . Using the CLI Use the following WAAS CLI flow monitor commands as follows: config t no flow monitor tcpstat-v1 enable flow monitor tcpstat-v1 host <NAM-IP-ADDRESS> flow monitor tcpstat-v1 enable end Using the WAAS Central Manager GUI Click Configure -> Network Monitoring -> Flow Monitor and enter the NAM-IP-ADDRESS. This chapter contains the following: • • • • Configuring WAAS to Send Flow Information to NAM VB Configuring WAAS Data Source in NAM. page 4-3 Configuring Response Time Reports for Impact Analysis.CH A P T E R 4 Configuring NAM -WAAS Integration This chapter describes how to enable WAAS to send flow information to the NAM VB and how to generate before-and-after reports to demonstrate the impact of WAAS. then click Enable to enable Flow Monitoring shown in Figure 4-1. page 4-4 Configuring WAAS to Send Flow Information to NAM VB Before you can monitor WAAS traffic.

Devices. You can configure the WAAS data sources to monitor the following WAAS segments known as the WAAS Data Sources (Data Collection Points): • • • Client—This setting configures the WAE device to export the original (LAN side) TCP flows originated from its clients to the NAM VB to monitor. then click Config. Server WAN—This setting configures the WAE device to export the optimized (WAN side) TCP flows from its servers to the NAM VB to monitor. From the contents menu. choose WAAS -. Step 1 Step 2 Step 3 Step 4 Step 5 Login to the NAM VB GUI. Client WAN— This setting configures the WAE device to export the optimized (WAN side) TCP flows originated from its clients to the NAM VB to monitor. Choose the WAAS device you want to modify. Installation and Configuration Guide for Cisco NAM Virtual Blade 4-2 OL-19550-01 . Click Setup > Data Sources.Chapter 4 Configuring WAAS Data Source in NAM Configuring NAM -WAAS Integration Figure 4-1 Flow Monitor Settings After you enable flow export to the NAM using WAAS CLI commands like those above. These commands can be configured on the Branch side WAE for client side response time analysis. WAAS devices will be detected and automatically added to the NAM’s WAAS device list. Configuring WAAS Data Source in NAM Follow these instructions to configure WAAS Data Sources in the NAM VB.

Passthru—This setting configures the WAE device to export passthru (non-optimized) TCP flows from its servers/clients to the NAM to monitor. Step 6 Click Setup > Monitor and ensure that Core Monitoring and Response Time Monitoring are enabled for the WAAS Data Sources. You can add the Server. you enable the WAAS to export flows related to those servers to the NAM VB. Click Add and enter the test server IP address in the Server Address field. and the client LAN. Configuring WAAS Monitored Servers in NAM VB WAAS needs to know which flows it must export to the NAM VB. This enables the NAM VB to monitor the response time for the given servers. The following Data Sources can be enabled for each WAE or Branch side WAAS Data Source as shown in Figure 4-2: • • Client Passthru WAAS Devices Figure 4-2 You can also set up Data Sources from the Core-WAE. choose WAAS > Monitored Servers. until the Monitored Servers are configured and the NAM starts receiving the flows from the WAE. By entering a Server IP addresses in the WAAS Monitored Servers. From the contents menu. TCP flows from the Branch WAE can be exported to the NAM VB for before-and-after analysis. Click Setup > Data Sources. Note The Status will remain Pending. Server-WAN and Passthru data sources to provide insights into the application performance analytics as observed from the server LAN. Step 1 Step 2 Step 3 Step 4 Step 5 Login to the NAM VB GUI. Step 4 (Netflow) can be used to help identify business critical applications and the servers that hold them. WAN. Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 4-3 .Chapter 4 Configuring NAM -WAAS Integration Configuring WAAS Monitored Servers in NAM VB • • Server—This setting configures the WAE device to export the original (LAN side) TCP flows from its servers to the NAM to monitor. Figure 4-3 shows an example of the WAAS Monitored Servers window.

Select Data Type as Avg. Click Reports > Basic Reports. Click Create. Transaction and Data Source as WAE-<BranchWAE-IP>-Client. This report will provide visibility into response time improvement experienced by the branch. based on the Client Data Source and the Passthru Data Source on the Branch WAE. Select Data Type as Avg. Select Data Type as Avg. Click to choose multiple reports. Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 Step 12 Step 13 Step 14 Step 15 Log in to the NAM VB GUI. Enter the Application information for the application and the server. Installation and Configuration Guide for Cisco NAM Virtual Blade 4-4 OL-19550-01 . App Delay and Data Source as WAE-<BranchWAE-IP>-Client. Select Data Type as Avg. You can use the NAM VB to create a response time report for the average transaction time as experienced by the client. Enter the Application information for the application and the server. then choose Response Time from the list of report types. Response Time reports in NAM can provide visibility into the impact of WAAS optimization. Enter the Application information for the application and the server. Click Reports > Basic Reports. then click View to generate a composite report. then choose Response Time from the list of report types. then choose Response Time from the list of report types. Click Create.Chapter 4 Configuring Response Time Reports for Impact Analysis Configuring NAM -WAAS Integration Figure 4-3 WAAS Monitored Servers Configuring Response Time Reports for Impact Analysis The Cisco NAM VB reports function enables you to store and retrieve up to 100 days of historical data about the network traffic monitored by the NAM VB. Enter the Application information for the application and the server. Click Create. then choose Response Time from the list of report types. Click Create. Transaction and Data Source as WAE-<BranchWAE-IP>-Passthru. App Delay and Data Source as WAE-<BranchWAE-IP>-Passthru.

then choose Hosts from the list of report types. Click Create. Click Reports > Basic Reports. Enter the Hostname. Click Reports > Basic Reports. and any required Application information. then click View to generate a composite report. Click Create. then choose Hosts from the list of report types. and any required Application information. Enter the Hostname. Set the Data Source as WAE-<BranchWAE-IP>-Client. IP address. Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Log in to the NAM VB GUI. Set the Data Source as WAE-<BranchWAE-IP>-Passthru.Chapter 4 Configuring NAM -WAAS Integration Configuring Host Throughput Reports for Impact Analysis Configuring Host Throughput Reports for Impact Analysis The host throughput report can show the reduction in the bandwidth utilized by the host traffic after optimization. Click to choose multiple reports. Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 4-5 . IP address. Click Reports > Basic Reports.

Chapter 4 Configuring Host Throughput Reports for Impact Analysis Configuring NAM -WAAS Integration Installation and Configuration Guide for Cisco NAM Virtual Blade 4-6 OL-19550-01 .

top talkers. and network resource utilization. You can use NetFlow data from the branch router to identify top applications. Passthru data sources can be used to collect response time statistics before WAAS is deployed. Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 5-1 .CH A P T E R 5 Collecting Baseline Information This chapter describes how to collect baseline information using Netflow and Passthru data sources.

Figure 5-1 Monitor > Overview View of NDE Data Source Installation and Configuration Guide for Cisco NAM Virtual Blade 5-2 OL-19550-01 . click Monitor > Overview and choose a Netflow (NDE) data source.Chapter 5 Using Netflow for Traffic Analysis Collecting Baseline Information Using Netflow for Traffic Analysis To provide a real-time view into the most active applications and hosts.

and the percentage of network traffic made up by each application. then select the Netflow (NDE) data source to provide visibility into the top applications and the current rates.Chapter 5 Collecting Baseline Information Using Netflow for Traffic Analysis Select Monitor > Apps. Selecting the Cumulative Data radio button will show the top applications. the cumulative data for those applications. Figure 5-2 shows an example of the Top Applications basic report for an NDE data source. Figure 5-2 Monitor > Apps View of NDE Data Source Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 5-3 .

and the percentage of network traffic used by each host. the cumulative data for those hosts.Chapter 5 Using Netflow for Traffic Analysis Collecting Baseline Information Select Monitor -> Hosts. Figure 5-3 shows an example of the Top Hosts basic report for an NDE data source. Selecting the Cumulative Data radio button will show the top hosts. then select the Netflow (NDE) data source to provide visibility into the top hosts and the current rates. Figure 5-3 Monitor > Hosts View of NDE Data Source Installation and Configuration Guide for Cisco NAM Virtual Blade 5-4 OL-19550-01 .

Step 2 Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 5-5 . see the section Configuring WAAS to Send Flow Information to NAM VB. page 4-1. Configure the WAE to pass through (leave as not optimized) server traffic with the following commands: config t no tfo optimize We want the NAM VB to receive non-optimized flows wo we can create a pre-WAAS optimization baseline report. If either condition is not met. then select the Top Applications report for the NDE data source to provide visibility into trending of the top applications rates over time. Figure 5-4 Top Applications Report for NDE Data Source Collecting Passthru Information for Application Performance Analysis Step 1 Login to the Branch WAE and ensure that flow monitor is enabled and that flows are being exported to the NAM VB. You can configure a Top Hosts report to view the top hosts rates the same way.Chapter 5 Collecting Baseline Information Collecting Passthru Information for Application Performance Analysis Select Report > Basic Reports. Figure 5-4 shows an example of the Top Applications basic report for an NDE data source.

Record the Transaction Time as a baseline metric. Select the server and click on Details to get more metrics.Chapter 5 Collecting Passthru Information for Application Performance Analysis Collecting Baseline Information Step 3 Wait for 15-30 minutes or longer (depending on the application) for the Passthru report to collect data On the NAM VB GUI. click Monitor > Response Time for the Passthru data source and collect the baseline server response time information. Figure 5-5 Response Time for Passthru Data Source Installation and Configuration Guide for Cisco NAM Virtual Blade 5-6 OL-19550-01 . Figure 5-5 shows an example of the details of Response Time Distribution for the Passthru Data source.

Step 3 Step 4 Wait for 15-30 minutes (or longer depending on the application) for the Client report to collect data. Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 6-1 .CH A P T E R 6 Generating WAAS Before and After Reports This chapter describes how to generate WAAS before-and-after reports by collecting response time information from the client data source and combining it with information from the Passthru data source. click Monitor > Response Time for the Client data source and collect the baseline server response time numbers. Step 1 Step 2 Log in to the WAE. Collect Client Information for Post-WAAS Impact This section describes how to collect client information for the after report. On the NAM GUI. You can get more metrics by choosing the server and clicking Details. Configure the WAE to optimize the server traffic with the following commands: config t tfo optimize full The purpose of this is to have the NAM VB receive optimized flows to enable post-WAAS impact analysis.

Click Reports > Basic Reports. Choose both the Passthru report and the Client report for Avg Transaction time. and click View.Chapter 6 Review Before-and-After Reports For Impact Analysis Generating WAAS Before and After Reports Figure 6-1 Response Time Distribution Review Before-and-After Reports For Impact Analysis Step 1 Step 2 Step 3 Log in to the NAM VB GUI. Installation and Configuration Guide for Cisco NAM Virtual Blade 6-2 OL-19550-01 . This will bring up the composite report indicating the average transaction time reduction which is an indication of the end-user experience improvement as shown in Figure 6-2.

Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 6-3 . This will bring up the composite report that indicates the average application delay reduction which is an indication of the server load improvement as shown in Figure 6-3. and select both the Passthru report and the Client report for Host bits/sec.Average Application Delay Reduction Step 6 Click Reports > Basic Reports. Figure 6-3 Composite .Average Transaction Time Reduction Step 4 Step 5 Click Reports > Basic Reports. and select View. This will bring up the composite report indicating the throughput improvement per host. then click View.Chapter 6 Generating WAAS Before and After Reports Review Before-and-After Reports For Impact Analysis Figure 6-2 Composite . Choose both the Passthru report and the Client report for Avg App Delay.

Chapter 6 Review Before-and-After Reports For Impact Analysis Generating WAAS Before and After Reports Figure 6-4 Composite . choose the server and click Multi Segment. This report will show the DRE effects by looking at the Server Bytes. Figure 6-5 Response Time Across Multiple Segments Installation and Configuration Guide for Cisco NAM Virtual Blade 6-4 OL-19550-01 .Throughput Improvement per Host Step 7 Click on Monitor -> Response Tim.

in the vb1. From the navigation pane. Stop the virtual blade as follows: a. use this command: copy virtual-blade 1 disk 1 ftp 10.4 To restore the virtual blade image to a WAAS device from an FTP server.0. to copy the virtual blade image to the FTP server at 10. b. Step 3 Step 4 Log into the WAAS device command line interface. Click the Edit icon next to the device containing the virtual blade. From the WAAS Central Manager GUI navigation pane.2.0. we recommend that you back up the virtual blade so that the NAM configuration can be restored on the replacement device.CH A P T E R 7 Backing Up the NAM Virtual Blade This chapter has information about the following: • • Backing Up the Cisco NAM Virtual Blade Reinstalling WAAS Software Backing Up the Cisco NAM Virtual Blade If you need to replace your WAAS device. d.img file. follow these steps: Step 1 Step 2 Shut down NAM before stopping the virtual blade. Copy the virtual blade image to an FTP server with the copy ftp command. Click the Stop Virtual Blade button. c. choose My WAN > Manage Devices. To make a backup image of the virtual blade.4. choose Admin > Virtualization > Actions.2. to the WAAS directory. use the copy ftp command again: copy ftp virtual-blade 1 disk 1 ftp_server_ip ftp_server_directory filename Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 7-1 . as follows: copy virtual-blade 1 disk 1 ftp ftp_server_ip ftp_server_directory filename For example.

4 WAAS VB1.4.1 virtual blade software for Cisco WAAS Recovery DVD into the DVD drive. and enter the following EXEC command: copy cdrom nam-recovery / NAM_RECOVERY This command copies the NAM 4. Insert the NAM 4.1 Virtual Blade Software files to the proper directory (/local1/vbs) on the WAE device.0. from the WAAS directory. use this command: copy ftp virtual-blade 1 disk 1 10.img Reinstalling WAAS Software If all of the WAAS software needs to be reinstalled.Chapter 7 Reinstalling WAAS Software Backing Up the NAM Virtual Blade For example. Installation and Configuration Guide for Cisco NAM Virtual Blade 7-2 OL-19550-01 . follow these steps: Step 1 Step 2 Reinstall WAAS by using the WAAS software recovery CD. to copy the virtual blade image to the WAAS device from the FTP server at 10.2. or by using the following EXEC commands: license add Enterprise license add Virtual-Blade Step 3 Step 4 Enable and reconfigure the virtual blade.2.img.0. in the file vb1. Add the Enterprise and Virtual Blade licenses. either through the setup utility when you first boot the WAAS device.

purchase and configure the license. The following list of licenses is available in this release for configuration: Enterprise Video Virtual-Blade Please. Please. you will not be able to start the NAM VB.CH A P T E R 8 Troubleshooting This chapter describes some common problems that occur while setting up the Cisco NAM Virtual Blade. if license is not set.com/go/license. wave474# Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 8-1 . To find out. you might have a license already installed but not active. wave474# In this case. show license wave474# show license There are no active licenses configured. For example. If the NAM VB license is not set. See Licensing. use the show license command. page 1-2 for more information. use "license add <LicenseName>" CLI command to enter the license you purchased already. you can purchase a license by going to the following URL: http://www.cisco. If you do not have a license for the WAAS device. you might get the following message: virtual-blade 1 start wave474# virtual-blade 1 start WARNING: Virtual-Blade License is not available. Licensing Issues Note Cisco NAM Virtual Blade software provides a 60-day evaluation license.

execute the command "#virtual-blade . WARNING: There is an enabled accelerator in the system. you must activate the Enterprise license...1(1) ----- Installation and Configuration Guide for Cisco NAM Virtual Blade 8-2 OL-19550-01 .. wait for the boothelper menu to display. It takes about 2 minutes to start the traffic optimization after the license is activated. It takes about 2 minutes to start the traffic optimization after the license is activated. Step 1 Session into NAM from the WAE with the following command: virtual-blade 1 session Step 2 Login to the NAM and reboot the NAM using the command: reboot Step 3 Wait for the GRUB menu to display (Figure 8-1). but accelerator doesn't optimize the traffic yet. wave474# Updating the NAM Image This section describes how to update the Cisco NAM Virtual Blade image. license add Virtual-Blade wave474# license add Virtual-Blade Note: Please. start" to run Virtual Blades. then choose the Helper image menu item. then activate the VB license. Inc. license add Enterprise wave474# license add Enterprise WARNING: There is an enabled accelerator in the system. ===================================================== Cisco Systems. Figure 8-1 GRUB Menu Step 4 After the Helper image boots.Chapter 8 Updating the NAM Image Troubleshooting To activate the VB license. but accelerator doesn't optimize the traffic yet. Network Analysis Module (NAM) helper utility Version 4.

After the new image is installed.Reset application image CLI passwords to default 6 . If networking is already set up. When the WAE prompt returns.Download application image and reformat HDD 3 .Exit and shutdown Services Engine Selection [1234567nh]: Step 5 If networking is not setup.Install application image from CD 4 .Change file transfer method (currently ftp/http) 7 . Choose option 1 to download the Cisco NAM VB application image and write to the hard disk. stop and start the Cisco NAM VB: virtual-blade 1 stop virtual-blade 1 start Step 6 Step 7 Step 8 Step 9 Unable To session Into the NAM Virtual Blade This section describes how to clear the Cisco NAM VB. continue with Step 6. Provide the FTP URL of the new software image. virtual-blade 1 stop conf t virtual-blade 1 boot from cd-rom end virtual-blade 1 start Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 8-3 .Download application image and write to HDD 2 .Chapter 8 Troubleshooting Unable To session Into the NAM Virtual Blade Main menu 1 . restore the Virtual Blade boot parameter to boot from cd-rom. use option n to set up networking. You might not be able to enter the reboot command to get to the boothelper menu. FTP is the default protocol used by the boothelper. If the virtual-blade session is in use.Display software versions 5 .Configure network h . virtual-blade 1 session WAVE-274# virtual-blade 1 session Session already in use virtual-blade 1 session clear WAVE-274# virtual-blade 1 session clear WAVE-274# There are times when you might not be able to session into the NAM even when the session is not in use.Send Ping n . In cases like this. shutdown the Cisco NAM VB using option h. you might not be able to start a new session.

conf t virtual-blade 1 boot from disk end Installation and Configuration Guide for Cisco NAM Virtual Blade 8-4 OL-19550-01 .Chapter 8 Unable To session Into the NAM Virtual Blade Troubleshooting virtual-blade 1 session After you have downloaded the new application image. set the Virtual Blade boot parameter back to boot from disk.

After you use the recovery CD to re-install the NAM application image. and you can no longer boot the NAM application. When using the recovery CD.1 software kit (part number NAM-APPL-SW-4.A P P E N D I X A Using the Recovery CD You can use the recovery CD to re-install NAM application software on your Cisco NAM Virtual Blade if your appliance should suffer a catastrophic event.1 Software Recovery CD-ROM into the DVD-ROM drive on the front panel of the Cisco NAM Virtual Blade.”. Booting the Recovery CD When you boot the Cisco NAM Virtual Blade from the recovery CD. Otherwise. To use the recovery CD: Step 1 Step 2 Insert the NAM 4. The recovery CD is part of the NAM 4. the WAAS appliance console will temporarily display the bootloader window. for more information. such as a hard disk crash. “Backing Up the NAM Virtual Blade.1 application software (NAM-AP in Figure A-1). Figure A-1 GNU GRUB Boot Loader Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 A-1 . From the NAM console or command line. The Cisco NAM Virtual Blade performs a reset and launches the GNU GRUB boot loader and displays the window shown in Figure A-1. After this window displays for ten seconds. you might have to reboot the Cisco NAM Virtual Blade again. the Cisco NAM Virtual Blade will automatically boot the NAM application software.1). you can use the command-line interface (CLI) to restore the most recent configuration file to the WAAS appliance if you have stored a configuration file at an accessible location. This window displays for about ten seconds enabling you to select to boot the helper utility instead of the NAM 4. enter the reboot command. See Chapter 7. choose helper and press Enter within that 10 second interval to get to the helper utility Menu.

Send Ping n . 7 d. 5. f. Option n . Possible selections for the top level of the helper utility menu are 1.5-Eng) ----Main menu 1 . Note Before you can use menu items 1 and 2. for more information about the options. 6.Configure Network Use Option n to configure the network parameters for the appliance. Helper Utility Menu Options. Figure A-2 Helper Utility Menu ============================================================================== Cisco Systems. r. and any requirements for using a particular option. enter 2 to configure manually. Step 3 Use the “v” key to select helper.Show config r .1(0.Reset application image CLI passwords to default 6 .Download application image and reformat HDD 3 . Network Analysis Module (NAM2200) helper utility Version 1.Exit and shutdown Services Engine Selection [1234567dnfrh]: See the next section. 4. and h.Use application image configuration 2 . Inc.Download application image and write to HDD 2 . Press Enter to boot the selected OS. use the ^ and v keys to select which entry is highlighted.Install application image from CD 4 . and press Enter.Change file transfer method (currently ftp/http) 7 .Configure network r . what each option does. ----Configure Network interface: 1 .Configure manually 3 . n.return to main menu Installation and Configuration Guide for Cisco NAM Virtual Blade A-2 OL-19550-01 . The helper utility menu displays as shown in Figure A-2.Appendix A Helper Utility Menu Options Using the Recovery CD Per the instructions. ‘e’ to edit the commands before booting or ‘c’ for a GNU command-line.Exit and reset Services Engine h . Helper Utility Menu Options This section describes the Helper Utility Menu. 2.Display software versions 5 . you must first use menu item n to configure network parameters for the appliance. 3. Step 1 When the Configure Network Interface menu displays.

return to main menu Selection [123r]: Option 1 . You can download the latest version of NAM software from the following URL: http://www. netmask.20. Selection [123r]: 3 eth0 Link encap:Ethernet HWaddr 00:0E:0C:EE:50:3E inet addr:172.122.Use application image configuration 2 .Use application image configuration 2 .0.return to main menu Selection [123r] Step 3 Check your network configuration using Configure Network menu option 3.255. and default gateway for the appliance.255.Configure manually 3 . Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 A-3 .1 application image from an FTP server location and write the image to the hard disk drive. Use Option 1 to download a version of the NAM 4. first use Option n to configure the network.0 b) Kernel IP routing table Destination Gateway Genmask Flags Metric Ref Use Iface 172.0 UG 0 0 eth0 ----Configure Network interface: 1 .20.Download Application Image and Write to HDD Prior to using Option 1.20.0 0.Show config r .93 netmask []: 255.Configure manually 3 .3 KiB) TX bytes:0 (0.0.128 default gateway []: 172.122.Show config r . This option enables you to download an image you might have stored at an FTP location or at a location you can access using http.0.122.122.0.20.20.0 172.Appendix A Using the Recovery CD Helper Utility Menu Options Selection [123r]: 2 Step 2 The utility prompts you for the IP address. This option requires network connectivity and that network parameters be configured for the Cisco NAM Virtual Blade using helper menu item n.com/cgi-bin/tablebuild.1 ----Configure Network interface: 1 .127 Mask:255.1 0.0.0 255.122.0.122.128 U 0 0 eth0 0.255.20.255.cisco.255.128 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:210 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:13632 (13.pl/nam-appl This URL requires you to have a Cisco service agreement and access to the internet to download the zipped software.255.93 Bcast:172. Enter IP configuration: IP address []: 172.

Only FTP and http are supported.Change to FTP/HTTP r . Option 3 .1 application image from the recovery CD.Download Application Image and Reformat HDD Prior to using Option 2.com. Use Option 2 to download the NAM 4. Note The version of NAM software available on the recovery CD is the first release of the software and has no patches or upgrades.Install Application Image from CD Use Option 3 to install the NAM 4. This option downloads a version of the NAM 4. Option 4 .Reset Application Image CLI Passwords to Default Use Option 5 to reset the password for users root and admin to their default values.Change File Transfer Method Use Option 6 to change the file transfer method.1 application image from an FTP server location or at a location you can access using http.1 application image and write the image to the hard disk drive. This option is only necessary if you change the file transfer method by mistake. Selection [123456789dnfrh]: 7 ----Change file transfer method menu The current file transfer method is ftp/http. You can also download the latest version from Cisco. Option 6 . Using this option reformats the hard disk drives before writing the application image and will destroy all data such as reports or data captures. Selection [123456789dnfrh]:5 ----NAM application version: 4.Display Software Versions Use Option 4 to display the current NAM application image version stored on your hard disk. first use Option n to configure the network.Appendix A Helper Utility Menu Options Using the Recovery CD Option 2 . This option might be necessary if you are unable to connect to your network and download a version of NAM software you archived earlier.return to main menu Installation and Configuration Guide for Cisco NAM Virtual Blade A-4 OL-19550-01 .0(1) Selection [123456789dnfrh]: Option 5 . This option reformats the hard disk drives before writing the application image and will destroy all data such as reports or data captures. 1 .

91. Stopping internet superserver: xinetd-ipv4.20.20.025 ms Option r.Send Ping Use Option 7 to send a ping to determine if network connectivity exists.122. Sending all processes the KILL signal.151 64 bytes from 172.122. Starting halt command: halt md: stopping all md devices. Sending all processes the TERM signal. driver = 08 Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 A-5 ..166 ms ms ms ms ms --... Unmounting local filesystems.102 64 bytes from 172.20. Deactivating swap.122. done.91: icmp_seq=1 ttl=64 time=0. Stopping OpenBSD Secure Shell server: sshd.91: icmp_seq=3 ttl=64 time=0.102/0.91) 56(84) bytes of data. 5 received.20.91: icmp_seq=4 ttl=64 time=0. host = 0.Appendix A Using the Recovery CD Helper Utility Menu Options Option 7.153 64 bytes from 172. 0% packet loss. time 4000ms rtt min/avg/max/mdev = 0. message = 00. message = 00. Synchronizing SCSI cache for disk sdb: FAILED status = 1.122.1 application image.Exit and Reset Services Engine Use Option r to reset the WAAS appliance prior to rebooting the newly installed NAM 4. 64 bytes from 172.122..139/0. done.Exit and Shutdown Services Engine Use Option h to reset and shut down the WAAS appliance.20. . enter the IP address or full domain name of the location to send the ping.91 ping statistics --5 packets transmitted.122. .. . PING 172.20. host = 0. : done. .166/0. IP address to ping []: 172.20.91: icmp_seq=5 ttl=64 time=0..20. Option h..20. Stopping syslogd .125 64 bytes from 172..122.. -----------------------------------------------------------------------Option h for recovery CD Selection [123456789dnfrh]: h About to exit and reset NAM. remove the recovery CD from the CD drive to enable the WAAS appliance to boot the application image. part 1: Stopping klogd .172. driver = 08 <6>sd: Current: sense key=0x5 ASC=0x20 ASCQ=0x0 Synchronizing SCSI cache for disk sda: FAILED status = 1.122. Unmounting remote filesystems. done..91 (172. When prompted.122.91: icmp_seq=2 ttl=64 time=0.20.91 Sending 5 ICPM ECHO_REQUEST packets to 172.done. Are you sure? [y/N] :y Stopping internet superserver: inetd.done. Stopping internet superserver: xinetd.122. Shutting down NAM (NAM2200). Before using Option r.

you can restore your NAM configuration file after a system recovery. See Chapter 7.Appendix A Restoring the WAAS Appliance Configuration Using the Recovery CD <6>sd: Current: sense key=0x5 ASC=0x20 ASCQ=0x0 ACPI: PCI interrupt for device 0000:07:00.1 disabled ACPI: PCI interrupt for device 0000:07:00. “Backing Up the NAM Virtual Blade. acpi_power_off called ----------------------------------------------------------------------------------------- Restoring the WAAS Appliance Configuration If you have stored your NAM configuration file at a remote server location you can access using FTP or HTTP.” Installation and Configuration Guide for Cisco NAM Virtual Blade A-6 OL-19550-01 .0 disabled Power down.

INDEX A About 1-4 1-4 R Root default password 2-10 Audit trail B Boot loader A-1 S show tech 1-4 1-4 System Alerts G GNU GRUB GRUB menu A-1 8-2 T Tech Support 1-4 H helper utility A-1 4-5 V Virtual Blade backing up 7-1 Host throughput report I Installing a license 1-3 W WAAS software reinstalling 7-2 L Licenses 8-1 N NAM Image updating 8-2 1-4 NAM VB licensing information Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 IN-1 .

Index Installation and Configuration Guide for Cisco NAM Virtual Blade IN-2 OL-19550-01 .