Installation and Configuration Guide for Cisco NAM Virtual Blade

NAM 4.1 July 2009

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Text Part Number: OL-19550-01

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental. Installation and Configuration Guide for Cisco NAM Virtual Blade © 2009 Cisco Systems, Inc. All rights reserved.

CONTENTS
About This Guide
v v

Obtaining Documentation and Submitting a Service Request
1

CHAPTER

Overview

1-1 1-2

Configuration Requirements

Licensing 1-2 Node-Locking Information 1-2 Obtaining a License 1-3 Installing a License 1-3 Licensing Commands 1-3 Obtaining Licensing Information About the NAM GUI 1-4 Audit Trail 1-4 System Alert 1-4 show tech Command 1-4
2

1-4

CHAPTER

Installing NAM Virtual Blade Software

2-1

Installing NAM Software on a WAE Device 2-1 Enabling Virtual Blade on the WAE 2-1 Configuring the IP Address on the WAE 2-4 Setting Up the NAM Virtual Blade on the WAE 2-6 Copying the Cisco NAM Virtual Blade Software Image Configuring Virtual Blade Parameters 2-6 Booting the NAM Virtual Blade 2-8 Initial NAM Configuration 2-10
3

2-6

CHAPTER

Configuring Netflow for Traffic Visibility Configuring NetFlow on Cisco IOS Routers

3-1 3-1 3-2

Configuring Netflow Data Source on the NAM VB Configuring NetFlow Reports on the NAM VB
4
3-4

CHAPTER

Configuring NAM -WAAS Integration

4-1 4-1

Configuring WAAS to Send Flow Information to NAM VB Configuring WAAS Data Source in NAM
4-2

Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01

iii

Contents

Configuring WAAS Monitored Servers in NAM VB

4-3 4-4 4-5

Configuring Response Time Reports for Impact Analysis Configuring Host Throughput Reports for Impact Analysis
5

CHAPTER

Collecting Baseline Information Using Netflow for Traffic Analysis

5-1 5-2 5-5

Collecting Passthru Information for Application Performance Analysis
6

CHAPTER

Generating WAAS Before and After Reports

6-1 6-1 6-2

Collect Client Information for Post-WAAS Impact

Review Before-and-After Reports For Impact Analysis
7

CHAPTER

Backing Up the NAM Virtual Blade Reinstalling WAAS Software
7-2

7-1 7-1

Backing Up the Cisco NAM Virtual Blade

CHAPTER

8

Troubleshooting Licensing Issues

8-1 8-1 8-2 8-3

Updating the NAM Image

Unable To session Into the NAM Virtual Blade
A

APPENDIX

Using the Recovery CD

A-1 A-1

Booting the Recovery CD

Helper Utility Menu Options A-2 Option n - Configure Network A-2 Option 1 - Download Application Image and Write to HDD A-3 Option 2 - Download Application Image and Reformat HDD A-4 Option 3 - Install Application Image from CD A-4 Option 4 - Display Software Versions A-4 Option 5 - Reset Application Image CLI Passwords to Default A-4 Option 6 - Change File Transfer Method A-4 Option 7- Send Ping A-5 Option r- Exit and Reset Services Engine A-5 Option h- Exit and Shutdown Services Engine A-5 Restoring the WAAS Appliance Configuration
INDEX

A-6

Installation and Configuration Guide for Cisco NAM Virtual Blade

iv

OL-19550-01

About This Guide
Revised: July 21, 2009, OL-19550-01

The purpose of this document is to provide detailed steps to install the NAM VB on a WAAS appliance, configure the NAM VB, and generate useful reports to demonstrate the impact of WAAS in a Proof of Concept (POC). This document contains the following chapters:
• • • • • • • • •

Chapter 1, “Overview” Chapter 2, “Installing NAM Virtual Blade Software” Chapter 3, “Configuring Netflow for Traffic Visibility” Chapter 4, “Configuring NAM -WAAS Integration” Chapter 5, “Collecting Baseline Information” Chapter 6, “Generating WAAS Before and After Reports” Chapter 7, “Backing Up the NAM Virtual Blade” Chapter 8, “Troubleshooting” Appendix A, “Using the Recovery CD”

Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.

Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01

v

About This Guide Installation and Configuration Guide for Cisco NAM Virtual Blade vi OL-19550-01 .

8 GB RAM and 200 GB hard disk for three VBs) The best location to install the NAM VB is on the Data Center WAE. If the Data Center WAE does not support Virtual Blade technology. Figure 1-1 NAM VB in Data Center Note Cisco does not recommend forwarding flow agent data from the Data Center to a particular branch. 6 GB RAM and 180 GB hard disk for three VBs) WAE-674 (with minimum 4 GB RAM and 120 GB hard disk. Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 1-1 . as shown in Figure 1-1.1 virtual blade software supports the following WAAS appliances: • • WAVE-574 (with minimum 3 GB RAM and 60 GB hard disk. The Network Analysis Module (NAM) 4. NAM 4.CH A P T E R 1 Overview WAAS provides a virtualization platform or Virtual Blade (VB) technology that enables a WAE device to host other services and applications. This enables you to deploy fewer hardware devices to conduct a Proof of Concept (POC).1 is one such application that can be hosted on a WAE. the NAM VB can be installed on any of the Branch WAEs that do support Virtual Blade technology. while providing the added benefits of before-and-after reports to demonstrate the impact of WAAS.

and VID of the WAAS appliance. You can get the PID of the WAAS appliance using the show inventory WAAS CLI command. an evaluation license allows you to use the NAM VB software for up to 60 days. Node-Locking Information The Cisco NAM Virtual Blade license is used for one WAAS appliance. Cisco NAM virtual blade software requires you to install a product license. However.Chapter 1 Configuration Requirements Overview Configuration Requirements Before you begin the software installation. During the NAM software installation. the license is valid only for the WAAS appliance with the PID and SN you provide when you obtain the license. The WAE device has a virtual blade license installed and enabled. When you install NAM virtual blade software on the WAAS appliance. also known as node-locking information. (You can skip the VID. When you obtain the license for the WAAS appliance. Licensing In addition to the required WAAS virtual blade license. you will be prompted to enter a product identifier (PID) and serial number (SN). After you install the NAM VB software. When using an evaluation license. waas# show inventory PID: WAE-674-K9 VID: 0 SN: KQEDKRON waas# Installation and Configuration Guide for Cisco NAM Virtual Blade 1-2 OL-19550-01 .1 virtual blade software image is available and accessible on an FTP server. during software installation or after software installation using the NAM CLI. serial number. You can provide licensing information.1. The WAE device is running an image that supports Virtual Blade technology (such as version 4. Note The Virtual Blade does not require a license for the 60-day evaluation period. you will be unable to log in to the NAM GUI after the evaluation license expires. The NAM 4. the NAM login window indicates how many days remain before the evaluation license expires. you will be prompted to enter the product identifier. you can do so after the software installation has completed using the NAM CLI.) If you do not enter the PID and SN at this time.1 and above). ensure that the devices have been physically installed and set up for the following: • • • • • • The WAE platform supports Virtual Blade technology The WAE device has network connectivity through an Ethernet interface and is accessible using the serial console. You have a list of the test server-application pairs for which response time reports are needed.

com/go/license Follow the instructions on this page to obtain a NAM VB license file. See the next section. After you enter the PID and SN or the Product Authorization Key. The following is an example of the install license command: license install ftp://joseph@computer. the install license command fetches the license file. config network ftp://<username>@<host>/<path>/<filename> <licensefilename> Use the config network command to restore the license file. a license file will be sent to you by Email. show license Use the show license command to display license information for the evaluation license and permanent licenses.cisco. Licensing Commands This section describes NAM CLI commands used to install and manage the NAM VB licenses. use the install license command. and the Network Analysis Module Command Reference Guide for more information about the install license command. from the directory /bin/licenses of the host computer. go to the following URL: http://www.lic In this example. Use the license install command to install the license after the NAM software installation completes. config upload ftp://<username>@<host>/<path> [configfilename] [licensefilename] Use the config upload command to upload the license file. Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 1-3 .html pid-sn PIDxxxx SNxxxx Use the pid-sn command to enter the WAAS appliance PID and SN after you have installed NAM VB software.lic. NAM_VB_License. license install ftp://<username>@<host>/<path>/<licensefilename> Use the license install command to install a license file. The configfilename and licensefilename options are optional.com. Store this license file on an available FTP server. Licensing Commands.com/bin/licenses/NAM_VB_License. You will need the WAAS appliance PID and SN to obtain the license file.com/en/US/docs/net_mgmt/network_analysis_module_software/4. You can find more details about these commands in the Network Analysis Module Command Reference Guide: http://www. Installing a License To install a license file.Chapter 1 Overview Licensing Obtaining a License To obtain a NAM Virtual Blade license.1/command/ reference/guide/cmdref.cisco.

Chapter 1 Licensing Overview Obtaining Licensing Information This section describes how to obtain current NAM VB licensing information for a WAAS appliance. 3. search for licenseinfo. You can also view the output of the show tech command from the NAM VB GUI by clicking Admin > Diagnostics > Tech Support. 10. page 1-4 Using the show tech command. then click Audit Trail in the Contents menu. click Admin > Diagnostics. see show tech Command. Audit Trail The audit trail records any license management activities as well as any modifications to the configuration and other system information. Installation and Configuration Guide for Cisco NAM Virtual Blade 1-4 OL-19550-01 . To view the audit trail. 15. If a permanent license is installed. see Audit Trail. 2. page 1-4 About the NAM GUI When you click About in the upper right corner of the NAM VB GUI. see About the NAM GUI. and 1 days remaining and again when the license expires. page 1-4 Checking the system alert. 5. System alert messages are sent when there are 20. You can obtain licensing information the following ways: • • • • Clicking About in the NAM Virtual Blade GUI. 4. There are system alert messages sent by the NAM as the days pass prior to the expiration of the Evaluation License. see System Alert. a window displays the software and version installed and information about any license currently installed. System Alert System Alerts record any alert generated by the NAM. page 1-4 Checking the audit trail. show tech Command The show tech CLI command contains a license information section that displays information about the license type and license status. the PID and SN of the WAAS appliances are also displayed. To locate the license information.

3 on both the Central Manager and the Managed WAAS device. Recovery DVD. This section includes the following: • • • Enabling Virtual Blade on the WAE. You can use either CLI commands or the Central Manager (CM) GUI windows. page 2-4 Setting Up the NAM Virtual Blade on the WAE. page 2-1 Configuring the IP Address on the WAE. do the following steps: Step 1 Step 2 Log in to the WAE serial console. you will need to use the Cisco NAM Virtual Blade software installation files from the Cisco NAM Virtual Blade Software. You can skip this step if the WAE device has already been setup to support VB.CH A P T E R 2 Installing NAM Virtual Blade Software This chapter provides information about installing NAM 4.1 virtual blade software supports the following WAAS appliances: • • WAVE-574 WAE-674 Note Installing the CIsco NAM Virtual Blade software using Central Manager requires WAAS version 4.1 virtual blade software on a supported WAAS device. page 2-6 Enabling Virtual Blade on the WAE This section describes how to set up the WAE to support Virtual Blade. Installing NAM Software on a WAE Device This section describes how to install Cisco NAM Virtual Blade software on a WAE device.1. If you are installing Cisco NAM Virtual Blade software on a previously purchased WAE device on which Cisco NAM Virtual Blade software is supported. Using the CLI To enable a Virtual Blade on a WAE using the CLI. Enter the following command: setup Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 2-1 . NAM 4.

you are ready to log in and set up the Virtual Blade. In the Action menu. Figure 2-1 WAAS Central Manager GUI . conf t virtual-blade enable exit wr mem reload After the login prompt returns. Step 4 Enable the virtual-blade feature using the following commands: Note This procedure reformats the disk and requires a reload.com/en/US/docs/app_ntwk_services/waas/waas/v411/configuration/guide /virtual. Configuring Virtual Blades in the Cisco Wide Area Application Services Configuration Guide. http://www. click Manage Devices as shown in Figure 2-1.Chapter 2 Installing NAM Software on a WAE Device Installing NAM Virtual Blade Software Step 3 Check the Setup Menu and confirm the following: • • Device mode is Application-Accelerator Management interface is set to GigabitEthernet1/0 You can type setup at any time and accept the defaults or change them. For details on configuring a virtual blade.cisco.Manage Devices Installation and Configuration Guide for Cisco NAM Virtual Blade 2-2 OL-19550-01 . do the following steps: Step 1 Step 2 Log in to the WAAS Central Manger GUI. and choose to save or not save at the end of the session.html Using the GUI To enable a Virtual Blade on a WAE device using the Central Manager GUI. see Chapter 14.

the WAE will have a disk partition and other resources reserved for virtual blade use. then click Submit. click the Enable Virtualization check box.Chapter 2 Installing NAM Virtual Blade Software Installing NAM Software on a WAE Device Step 3 Confirm that the mode is set to Application Accelerator and that the WAE is addressable as shown in Figure 2-2. Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 2-3 . Enable the Virtual Blade feature on the selected device by clicking Admin > Virtualization -. Figure 2-3 General Settings Window You are prompted to confirm that you want to modify general settings. Figure 2-2 Checking Mode Setting Note Click on the cube beside the device name to edit the device on which you want to install the Cisco NAM Virtual Blade software. After the reboot.General Settings. Doing so will cause the WAE to reboot. seen when accessing the Manage Devices tab.

1000baseTX WAAS# If an IP address is not configured.128 Maximum Transfer Unit Size:1500 Metric:1 Packets Received: 531150131 Input Errors: 0 Input Packets Dropped: 4976 Input Packets Overruns: 0 Input Packets Frames: 0 Packet Sent: 7709986 Output Errors: 0 Output Packets Dropped: 0 Output Packets Overruns: 0 Output Packets Carrier: 0 Output Queue Length:1000 Collisions: 0 Interrupts:16 Flags:UP BROADCAST RUNNING PROMISC MULTICAST Mode: autoselect. Otherwise. do the following steps: Step 1 Step 2 Log in to the WAE Serial console.20.20. page 2-6 Step 3 Enter the following commands to configure the IP address: conf t int GigabitEthernet 1/0 ip address <IP-Address> <Subnet-Mask> (Enter the IP address and subnet mask of the WAE device.) no shut exit Installation and Configuration Guide for Cisco NAM Virtual Blade 2-4 OL-19550-01 .42 Broadcast address:172. Using the CLI To configure the IP address on a WAE device using the CLI. skip to the section Setting Up the NAM Virtual Blade on the WAE.127 Netmask:255. skip these steps.255.Chapter 2 Installing NAM Software on a WAE Device Installing NAM Virtual Blade Software Configuring the IP Address on the WAE This section describes how to set up the IP address of the WAE. Note If you have already configured the WAE with an IP address. Check to see if the first Ethernet interface is configured with an IP address using the following command: show interface GigabitEthernet 1/0 WAAS# show int gigabitEthernet 1/0 Type:Ethernet Ethernet address:00:1A:64:D4:E4:94 Internet address:172.122. The management interface for the WAE and the Virtual Blade are the same. full-duplex.255.122. continue with the Step 3.

Select Configure > Network > Network Interfaces window and configure GigabitEthernet 1/0 as the Primary Interface. Figure 2-4 shows the Network Interface window after entering the required IP address information for the WAE device. Figure 2-4 WAE Device . do the following steps: Step 1 Step 2 Step 3 Step 4 Log in to the device on which the Virtual Blade software is being installed. then click Submit.) exit Using the WAAS CM GUI To configure the IP address on a WAE device using the Central Manager GUI. Configure GigabitEthernet 1/0 with the desired IP Address and Gateway.Network Interfaces Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 2-5 .Chapter 2 Installing NAM Virtual Blade Software Installing NAM Software on a WAE Device ip default-gateway <Gateway-IP-Address> (Enter the IP address of the Gateway for the WAE device. Click the Edit icon.

1 software image onto the WAE disk.iso virtual-blade 1 disk 40 virtual-blade 1 memory 1024 virtual-blade 1 interface 1 bridge GigabitEthernet 1/0 virtual-blade 1 description "NAM Virtual Blade" virtual-blade 1 device cpu qemu64 virtual-blade 1 device nic e1000 Installation and Configuration Guide for Cisco NAM Virtual Blade 2-6 OL-19550-01 . do the following steps: Step 1 Log in to the WAE Serial console. as shown in procedure steps below. The minimum disk space required is 40 GB. and devices with higher capacity can be used. The WAE initially boots from the . Configuring Virtual Blade Parameters This section describes how to set up the Virtual Blade parameters. Note We recommend that you open two login sessions on the WAAS console. but after installation is reconfigured to boot disk. This enables you to use one for the Virtual Blade session and the other session to set the Virtual Blade parameters and control the blade. conf t virtual-blade 1 boot cd-image disk /local1/vbs/appHelper.iso (cd-rom). and enter the following commands. Using the CLI To configure Virtual Blade parameters using the CLI.Chapter 2 Installing NAM Software on a WAE Device Installing NAM Virtual Blade Software Setting Up the NAM Virtual Blade on the WAE At this point.iso Where: • • • FTP-PATH is the path to the NAM-ISO-FILE that contains the NAM image NAM-ISO-FILE is the name of the file on the FTP server that contains the NAM image /local1/vbs/appHelper. The total available disk space and memory might vary from one device to another. Use telnet and/or the console connection to log in.iso is the path and filename to the software image. you are ready to set up the blade parameters and load the NAM 4. • • Copying the Cisco NAM Virtual Blade Software Image Configuring Virtual Blade Parameters. page 2-6 Copying the Cisco NAM Virtual Blade Software Image To copy the NAM image onto the WAE. minimum memory is 1 GB. and open two session windows. use a command like the following: copy ftp disk <FTP-IP> <FTP-PATH> <NAM-ISO-FILE> /local1/vbs/appHelper.

The Virtual Blade Parameters window displays as shown in Figure 2-5. do the following steps: Step 1 Step 2 Log in to the device on which the Virtual Blade software is being installed. Table 2-1 Virtual Blade Parameters for WAE Field Blade Number Description AutoStart Value and Usage Notes 1 NAM Virtual Blade Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 2-7 .Chapter 2 Installing NAM Virtual Blade Software Installing NAM Software on a WAE Device virtual-blade 1 device disk ide virtual-blade 1 boot from cd-rom exit Using CM GUI To configure the VB parameters on a WAE device using the Central Manager GUI. Navigate to the Admin > Virtualization > Virtual Blades window and click Create. Figure 2-5 Virtual Blade Parameters Step 3 Enter the Virtual Blade parameters as shown in Table 2-1.

Use telnet and/or the console connection to log in. This enables you to use one session to issue commands on the WAE and the other to session into the NAM VB. session into the NAM VB with the following command: virtual-blade 1 session Installation and Configuration Guide for Cisco NAM Virtual Blade 2-8 OL-19550-01 . In one session. then retry. see the section Virtual Blade Licensing to fix the issue. Start two telnet sessions into the WAE. To start the VB from the CM GUI. start the NAM VB using the following command: virtual-blade 1 start Step 1 Step 2 Note Step 3 Step 4 If a license issue occurs. click Admin > Virtualization > Actions. Note We recommend that you open two login sessions into the WAE. and open two session windows. Log into the WAE and enter the following commands: conf t virtual-blade 1 device nic e1000 virtual-blade 1 boot from cd-rom Booting the NAM Virtual Blade This section describes how to boot the NAM Virtual Blade and set up its IP address to enable you to begin to use the NAM GUI. In the second session window.Chapter 2 Installing NAM Software on a WAE Device Installing NAM Virtual Blade Software Table 2-1 Virtual Blade Parameters for WAE (continued) Field Boot From CD Image Floppy Image Disk Space Memory Disk Emulation NIC Emulation CPU Emulation Step 4 Step 5 Value and Usage Notes cd-rom disk and path to bootfile 40 1024 IDE e1000 qemu64 Add GigabitEthernet 1/0 as a bridged interface and generate a MAC address for it.

Display software versions 5 .Download application image and write to HDD 2 .Reset application image CLI passwords to default 6 . and stop the NAM VB with the following command: virtual-blade 1 stop Step 8 Step 9 From the CM GUI. The NAM image filename is appHelpper.iso. Inc. virtual-blade 1 start virtual-blade 1 session Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 2-9 . Return to the first session and after the WAE console prompt returns. After the NAM application image is installed on the disk.Download application image and reformat HDD 3 . then wait for the NAM login prompt. as shown below: ===================================================== Cisco Systems.1(1) ----Main menu 1 .Configure network h . Network Analysis Module (NAM) helper utility Version 4. enter the following commands to configure the NAM VB to boot from disk: conf t virtual-blade 1 boot from disk exit wr mem Step 10 Enter the following commands to boot the NAM application image. click Admin > Virtualization > Actions.Change file transfer method (currently ftp/http) 7 . shutdown the NAM VB.Exit and shutdown Services Engine Selection [1234567nh]: Step 5 Enter 3 to choose Install application image from CD and follow the prompts. Step 6 Step 7 Return to the first session. It is important to shutdown the NAM VB so you can change the VB configuration to boot from disk so you boot the application image.Send Ping n .Install application image from CD 4 . Enter h to Exit and shutdown Service Engine.Chapter 2 Installing NAM Virtual Blade Software Installing NAM Software on a WAE Device The virtual-blade start command from Step #2 brings up the NAM boothelper menu on the NAM VB console session after a few minutes.

ip address <IP-Address> <Subnet-Mask> ip gateway <Gateway-IP-Address> ip domain <Domain-name> ip nameserver <Nameserver-IP-Address> ip http server enable (Enter the web username and password) Step 2 exsession on Step 3 Connect to the NAM IP Address in the URL field of your web browser. Enter the following CLI commands to enable IP access.Chapter 2 Installing NAM Software on a WAE Device Installing NAM Virtual Blade Software Initial NAM Configuration This section describes the initial configuration of the NAM VB using the NAM CLI. Step 1 Log in to the NAM console as user root. Installation and Configuration Guide for Cisco NAM Virtual Blade 2-10 OL-19550-01 . The default password for user root is root. then login using the username and password you have selected.

and conversions.CH A P T E R 3 Configuring Netflow for Traffic Visibility NetFlow records provide an aggregate view of the network traffic. Netflow provides statistics for applications. Also make sure the SNMP Read Only community string is configured on the device. the NetFlow data source becomes available on the Cisco NAM VB. When enabled on the branch router or switch. hosts. Netflow can be used to identify business critical applications hosted in the Data Center that are used in the branch. config t interface <interface> ip route-cache flow exit ip flow-export version 5 ip flow-export destination <NAM-Ip-Address> 3000 Note The UDP port number must be set to 3000. snmp-server community <RO-string> RO Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 3-1 . page 3-4 Configuring NetFlow on Cisco IOS Routers Configure NetFlow traffic on the Branch edge router. You must enable Netflow on both the WAN and LAN interface to provide visibility into traffic flows entering and leaving the branch. You can set up custom data sources for some specific interfaces. page 3-2 Configuring NetFlow Reports on the NAM VB. This chapter contains: • • • Configuring NetFlow on Cisco IOS Routers Configuring Netflow Data Source on the NAM VB.

Click Next and review the settings. provide a name and click Next. Add the NetFlow data sources by selecting Setup > Data Sources > NetFlow -. This enables the Cisco NAM VB to listen to any NetFlow packets being sent to it. and click Next. select and add the device or devices. then click Finish. Step 1 Step 2 Log in to the NAM GUI and choose Setup > Data Sources. Test for connectivity and SNMP community string from Setup > Data Sources > NetFlow -. click NetFlow -. As you see the IP addresses begin to list. In the Content menu. Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Installation and Configuration Guide for Cisco NAM Virtual Blade 3-2 OL-19550-01 .Listening Mode. Select a NetFlow device. Figure 3-1 NetFlow Listening Mode Window Step 3 Click Start. then click Test. provide a name.then choose a NetFlow device. Add the interfaces to monitor in this data source as shown in Figure 3-2. Custom Data Sources.Devices. The NetFlow Listening Mode window displays as shown in Figure 3-1.Custom Data Sources.Chapter 3 Configuring Netflow Data Source on the NAM VB Configuring Netflow for Traffic Visibility Configuring Netflow Data Source on the NAM VB Use the NAM Traffic Analyzer GUI to enable additional NetFlow monitoring devices. and provide the SNMP read community string.

Figure 3-3 Core Monitoring Functions Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 3-3 .Chapter 3 Configuring Netflow for Traffic Visibility Configuring Netflow Data Source on the NAM VB Figure 3-2 NetFlow Data Sources . Choose the desired data sources with a prefix NDE as NetFlow data sources. and enable collections by clicking Apply.Select Interfaces Step 10 Step 11 Click Setup > Monitor > Core Monitoring.

Chapter 3 Configuring NetFlow Reports on the NAM VB Configuring Netflow for Traffic Visibility Configuring NetFlow Reports on the NAM VB To gain visibility into the top applications and those individuals creating a significant amount of IP phone traffic. The Basic Historical Reports window displays and lists any currently configured basic reports. Choose Applications from the list of report types. then choose the NetFlow Data Source and click Finish. Choose Hosts from the list of report types. Step 1 Log in to the NAM VB GUI. Installation and Configuration Guide for Cisco NAM Virtual Blade 3-4 OL-19550-01 . Click to choose Top Applications as shown in Figure 3-4. Reports like these enable you to view trending of top applications and most active hosts for a particular branch over a period of time. then click Next. Click to choose Top N Hosts as shown in Figure 3-5. then choose the NetFlow Data Source and click Finish. you can create Top Applications and Top Hosts reports. then click Next. and click Reports > Basic Reports. Figure 3-4 Setup Report Parameters Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Click Create again to create another new basic report. Click Create to create a new basic report.

Chapter 3 Configuring Netflow for Traffic Visibility Configuring NetFlow Reports on the NAM VB Figure 3-5 Setup Host Report Parameters Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 3-5 .

Chapter 3 Configuring NetFlow Reports on the NAM VB Configuring Netflow for Traffic Visibility Installation and Configuration Guide for Cisco NAM Virtual Blade 3-6 OL-19550-01 .

page 4-3 Configuring Response Time Reports for Impact Analysis. page 4-4 Configuring WAAS to Send Flow Information to NAM VB Before you can monitor WAAS traffic. Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 4-1 . This chapter contains the following: • • • • Configuring WAAS to Send Flow Information to NAM VB Configuring WAAS Data Source in NAM. then click Enable to enable Flow Monitoring shown in Figure 4-1. Using the CLI Use the following WAAS CLI flow monitor commands as follows: config t no flow monitor tcpstat-v1 enable flow monitor tcpstat-v1 host <NAM-IP-ADDRESS> flow monitor tcpstat-v1 enable end Using the WAAS Central Manager GUI Click Configure -> Network Monitoring -> Flow Monitor and enter the NAM-IP-ADDRESS. page 4-2 Configuring WAAS Monitored Servers in NAM VB. you must first configure the WAAS device to export WAAS flow record data to the NAM VB.CH A P T E R 4 Configuring NAM -WAAS Integration This chapter describes how to enable WAAS to send flow information to the NAM VB and how to generate before-and-after reports to demonstrate the impact of WAAS.

Step 1 Step 2 Step 3 Step 4 Step 5 Login to the NAM VB GUI. WAAS devices will be detected and automatically added to the NAM’s WAAS device list.Chapter 4 Configuring WAAS Data Source in NAM Configuring NAM -WAAS Integration Figure 4-1 Flow Monitor Settings After you enable flow export to the NAM using WAAS CLI commands like those above. Server WAN—This setting configures the WAE device to export the optimized (WAN side) TCP flows from its servers to the NAM VB to monitor. You can configure the WAAS data sources to monitor the following WAAS segments known as the WAAS Data Sources (Data Collection Points): • • • Client—This setting configures the WAE device to export the original (LAN side) TCP flows originated from its clients to the NAM VB to monitor. These commands can be configured on the Branch side WAE for client side response time analysis. Client WAN— This setting configures the WAE device to export the optimized (WAN side) TCP flows originated from its clients to the NAM VB to monitor.Devices. choose WAAS -. Installation and Configuration Guide for Cisco NAM Virtual Blade 4-2 OL-19550-01 . then click Config. Choose the WAAS device you want to modify. From the contents menu. Configuring WAAS Data Source in NAM Follow these instructions to configure WAAS Data Sources in the NAM VB. Click Setup > Data Sources.

Chapter 4 Configuring NAM -WAAS Integration Configuring WAAS Monitored Servers in NAM VB • • Server—This setting configures the WAE device to export the original (LAN side) TCP flows from its servers to the NAM to monitor. WAN. Click Setup > Data Sources. Passthru—This setting configures the WAE device to export passthru (non-optimized) TCP flows from its servers/clients to the NAM to monitor. Step 6 Click Setup > Monitor and ensure that Core Monitoring and Response Time Monitoring are enabled for the WAAS Data Sources. Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 4-3 . Step 4 (Netflow) can be used to help identify business critical applications and the servers that hold them. until the Monitored Servers are configured and the NAM starts receiving the flows from the WAE. TCP flows from the Branch WAE can be exported to the NAM VB for before-and-after analysis. Configuring WAAS Monitored Servers in NAM VB WAAS needs to know which flows it must export to the NAM VB. and the client LAN. Note The Status will remain Pending. choose WAAS > Monitored Servers. Server-WAN and Passthru data sources to provide insights into the application performance analytics as observed from the server LAN. From the contents menu. Figure 4-3 shows an example of the WAAS Monitored Servers window. The following Data Sources can be enabled for each WAE or Branch side WAAS Data Source as shown in Figure 4-2: • • Client Passthru WAAS Devices Figure 4-2 You can also set up Data Sources from the Core-WAE. You can add the Server. This enables the NAM VB to monitor the response time for the given servers. Click Add and enter the test server IP address in the Server Address field. you enable the WAAS to export flows related to those servers to the NAM VB. Step 1 Step 2 Step 3 Step 4 Step 5 Login to the NAM VB GUI. By entering a Server IP addresses in the WAAS Monitored Servers.

App Delay and Data Source as WAE-<BranchWAE-IP>-Passthru. Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 Step 12 Step 13 Step 14 Step 15 Log in to the NAM VB GUI. Click Create. Enter the Application information for the application and the server. based on the Client Data Source and the Passthru Data Source on the Branch WAE. You can use the NAM VB to create a response time report for the average transaction time as experienced by the client. Transaction and Data Source as WAE-<BranchWAE-IP>-Passthru. then click View to generate a composite report. then choose Response Time from the list of report types. Select Data Type as Avg. App Delay and Data Source as WAE-<BranchWAE-IP>-Client. Enter the Application information for the application and the server. Select Data Type as Avg. Click Reports > Basic Reports. then choose Response Time from the list of report types. Installation and Configuration Guide for Cisco NAM Virtual Blade 4-4 OL-19550-01 . Response Time reports in NAM can provide visibility into the impact of WAAS optimization. Enter the Application information for the application and the server. then choose Response Time from the list of report types. Enter the Application information for the application and the server. Click Reports > Basic Reports. Click Create. Select Data Type as Avg. then choose Response Time from the list of report types. This report will provide visibility into response time improvement experienced by the branch. Click Create. Click to choose multiple reports. Select Data Type as Avg. Transaction and Data Source as WAE-<BranchWAE-IP>-Client.Chapter 4 Configuring Response Time Reports for Impact Analysis Configuring NAM -WAAS Integration Figure 4-3 WAAS Monitored Servers Configuring Response Time Reports for Impact Analysis The Cisco NAM VB reports function enables you to store and retrieve up to 100 days of historical data about the network traffic monitored by the NAM VB. Click Create.

Chapter 4 Configuring NAM -WAAS Integration Configuring Host Throughput Reports for Impact Analysis Configuring Host Throughput Reports for Impact Analysis The host throughput report can show the reduction in the bandwidth utilized by the host traffic after optimization. and any required Application information. Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 4-5 . Set the Data Source as WAE-<BranchWAE-IP>-Client. then choose Hosts from the list of report types. then choose Hosts from the list of report types. Enter the Hostname. Click Create. Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Log in to the NAM VB GUI. then click View to generate a composite report. Click Create. and any required Application information. Set the Data Source as WAE-<BranchWAE-IP>-Passthru. Click Reports > Basic Reports. Enter the Hostname. IP address. IP address. Click Reports > Basic Reports. Click to choose multiple reports. Click Reports > Basic Reports.

Chapter 4 Configuring Host Throughput Reports for Impact Analysis Configuring NAM -WAAS Integration Installation and Configuration Guide for Cisco NAM Virtual Blade 4-6 OL-19550-01 .

top talkers. You can use NetFlow data from the branch router to identify top applications. and network resource utilization. Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 5-1 . Passthru data sources can be used to collect response time statistics before WAAS is deployed.CH A P T E R 5 Collecting Baseline Information This chapter describes how to collect baseline information using Netflow and Passthru data sources.

click Monitor > Overview and choose a Netflow (NDE) data source.Chapter 5 Using Netflow for Traffic Analysis Collecting Baseline Information Using Netflow for Traffic Analysis To provide a real-time view into the most active applications and hosts. Figure 5-1 Monitor > Overview View of NDE Data Source Installation and Configuration Guide for Cisco NAM Virtual Blade 5-2 OL-19550-01 .

the cumulative data for those applications. Figure 5-2 Monitor > Apps View of NDE Data Source Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 5-3 . then select the Netflow (NDE) data source to provide visibility into the top applications and the current rates. and the percentage of network traffic made up by each application. Figure 5-2 shows an example of the Top Applications basic report for an NDE data source.Chapter 5 Collecting Baseline Information Using Netflow for Traffic Analysis Select Monitor > Apps. Selecting the Cumulative Data radio button will show the top applications.

then select the Netflow (NDE) data source to provide visibility into the top hosts and the current rates. the cumulative data for those hosts. Figure 5-3 Monitor > Hosts View of NDE Data Source Installation and Configuration Guide for Cisco NAM Virtual Blade 5-4 OL-19550-01 . Figure 5-3 shows an example of the Top Hosts basic report for an NDE data source. and the percentage of network traffic used by each host.Chapter 5 Using Netflow for Traffic Analysis Collecting Baseline Information Select Monitor -> Hosts. Selecting the Cumulative Data radio button will show the top hosts.

Chapter 5 Collecting Baseline Information Collecting Passthru Information for Application Performance Analysis Select Report > Basic Reports. see the section Configuring WAAS to Send Flow Information to NAM VB. Figure 5-4 shows an example of the Top Applications basic report for an NDE data source. If either condition is not met. Figure 5-4 Top Applications Report for NDE Data Source Collecting Passthru Information for Application Performance Analysis Step 1 Login to the Branch WAE and ensure that flow monitor is enabled and that flows are being exported to the NAM VB. Step 2 Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 5-5 . then select the Top Applications report for the NDE data source to provide visibility into trending of the top applications rates over time. Configure the WAE to pass through (leave as not optimized) server traffic with the following commands: config t no tfo optimize We want the NAM VB to receive non-optimized flows wo we can create a pre-WAAS optimization baseline report. page 4-1. You can configure a Top Hosts report to view the top hosts rates the same way.

Chapter 5 Collecting Passthru Information for Application Performance Analysis Collecting Baseline Information Step 3 Wait for 15-30 minutes or longer (depending on the application) for the Passthru report to collect data On the NAM VB GUI. click Monitor > Response Time for the Passthru data source and collect the baseline server response time information. Record the Transaction Time as a baseline metric. Figure 5-5 Response Time for Passthru Data Source Installation and Configuration Guide for Cisco NAM Virtual Blade 5-6 OL-19550-01 . Figure 5-5 shows an example of the details of Response Time Distribution for the Passthru Data source. Select the server and click on Details to get more metrics.

Step 3 Step 4 Wait for 15-30 minutes (or longer depending on the application) for the Client report to collect data. Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 6-1 . You can get more metrics by choosing the server and clicking Details. click Monitor > Response Time for the Client data source and collect the baseline server response time numbers.CH A P T E R 6 Generating WAAS Before and After Reports This chapter describes how to generate WAAS before-and-after reports by collecting response time information from the client data source and combining it with information from the Passthru data source. On the NAM GUI. Collect Client Information for Post-WAAS Impact This section describes how to collect client information for the after report. Step 1 Step 2 Log in to the WAE. Configure the WAE to optimize the server traffic with the following commands: config t tfo optimize full The purpose of this is to have the NAM VB receive optimized flows to enable post-WAAS impact analysis.

This will bring up the composite report indicating the average transaction time reduction which is an indication of the end-user experience improvement as shown in Figure 6-2. Choose both the Passthru report and the Client report for Avg Transaction time. and click View. Click Reports > Basic Reports.Chapter 6 Review Before-and-After Reports For Impact Analysis Generating WAAS Before and After Reports Figure 6-1 Response Time Distribution Review Before-and-After Reports For Impact Analysis Step 1 Step 2 Step 3 Log in to the NAM VB GUI. Installation and Configuration Guide for Cisco NAM Virtual Blade 6-2 OL-19550-01 .

then click View. Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 6-3 .Average Transaction Time Reduction Step 4 Step 5 Click Reports > Basic Reports. and select both the Passthru report and the Client report for Host bits/sec. This will bring up the composite report indicating the throughput improvement per host. This will bring up the composite report that indicates the average application delay reduction which is an indication of the server load improvement as shown in Figure 6-3.Average Application Delay Reduction Step 6 Click Reports > Basic Reports. Choose both the Passthru report and the Client report for Avg App Delay. and select View. Figure 6-3 Composite .Chapter 6 Generating WAAS Before and After Reports Review Before-and-After Reports For Impact Analysis Figure 6-2 Composite .

Figure 6-5 Response Time Across Multiple Segments Installation and Configuration Guide for Cisco NAM Virtual Blade 6-4 OL-19550-01 . choose the server and click Multi Segment.Chapter 6 Review Before-and-After Reports For Impact Analysis Generating WAAS Before and After Reports Figure 6-4 Composite . This report will show the DRE effects by looking at the Server Bytes.Throughput Improvement per Host Step 7 Click on Monitor -> Response Tim.

c.img file. in the vb1. choose Admin > Virtualization > Actions. use this command: copy virtual-blade 1 disk 1 ftp 10. d.CH A P T E R 7 Backing Up the NAM Virtual Blade This chapter has information about the following: • • Backing Up the Cisco NAM Virtual Blade Reinstalling WAAS Software Backing Up the Cisco NAM Virtual Blade If you need to replace your WAAS device. From the navigation pane. use the copy ftp command again: copy ftp virtual-blade 1 disk 1 ftp_server_ip ftp_server_directory filename Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 7-1 . we recommend that you back up the virtual blade so that the NAM configuration can be restored on the replacement device. as follows: copy virtual-blade 1 disk 1 ftp ftp_server_ip ftp_server_directory filename For example. Step 3 Step 4 Log into the WAAS device command line interface. Click the Stop Virtual Blade button.0. choose My WAN > Manage Devices. to copy the virtual blade image to the FTP server at 10. To make a backup image of the virtual blade.2. Click the Edit icon next to the device containing the virtual blade. follow these steps: Step 1 Step 2 Shut down NAM before stopping the virtual blade.0. Stop the virtual blade as follows: a. Copy the virtual blade image to an FTP server with the copy ftp command.4 To restore the virtual blade image to a WAAS device from an FTP server.2.4. to the WAAS directory. From the WAAS Central Manager GUI navigation pane. b.

to copy the virtual blade image to the WAAS device from the FTP server at 10.1 virtual blade software for Cisco WAAS Recovery DVD into the DVD drive. Insert the NAM 4.2. use this command: copy ftp virtual-blade 1 disk 1 10. Installation and Configuration Guide for Cisco NAM Virtual Blade 7-2 OL-19550-01 .0. either through the setup utility when you first boot the WAAS device.2.0.1 Virtual Blade Software files to the proper directory (/local1/vbs) on the WAE device.img. and enter the following EXEC command: copy cdrom nam-recovery / NAM_RECOVERY This command copies the NAM 4. or by using the following EXEC commands: license add Enterprise license add Virtual-Blade Step 3 Step 4 Enable and reconfigure the virtual blade. follow these steps: Step 1 Step 2 Reinstall WAAS by using the WAAS software recovery CD.Chapter 7 Reinstalling WAAS Software Backing Up the NAM Virtual Blade For example. in the file vb1.img Reinstalling WAAS Software If all of the WAAS software needs to be reinstalled. Add the Enterprise and Virtual Blade licenses. from the WAAS directory.4 WAAS VB1.4.

cisco. you will not be able to start the NAM VB. you might have a license already installed but not active. If you do not have a license for the WAAS device. If the NAM VB license is not set. purchase and configure the license. Licensing Issues Note Cisco NAM Virtual Blade software provides a 60-day evaluation license. if license is not set. To find out.com/go/license. use the show license command. page 1-2 for more information. The following list of licenses is available in this release for configuration: Enterprise Video Virtual-Blade Please. See Licensing. you can purchase a license by going to the following URL: http://www. wave474# In this case. For example. Please.CH A P T E R 8 Troubleshooting This chapter describes some common problems that occur while setting up the Cisco NAM Virtual Blade. wave474# Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 8-1 . you might get the following message: virtual-blade 1 start wave474# virtual-blade 1 start WARNING: Virtual-Blade License is not available. use "license add <LicenseName>" CLI command to enter the license you purchased already. show license wave474# show license There are no active licenses configured.

Figure 8-1 GRUB Menu Step 4 After the Helper image boots. wait for the boothelper menu to display. you must activate the Enterprise license. but accelerator doesn't optimize the traffic yet. wave474# Updating the NAM Image This section describes how to update the Cisco NAM Virtual Blade image. then choose the Helper image menu item. but accelerator doesn't optimize the traffic yet. license add Enterprise wave474# license add Enterprise WARNING: There is an enabled accelerator in the system. Step 1 Session into NAM from the WAE with the following command: virtual-blade 1 session Step 2 Login to the NAM and reboot the NAM using the command: reboot Step 3 Wait for the GRUB menu to display (Figure 8-1). then activate the VB license. WARNING: There is an enabled accelerator in the system. ===================================================== Cisco Systems. Network Analysis Module (NAM) helper utility Version 4. It takes about 2 minutes to start the traffic optimization after the license is activated..Chapter 8 Updating the NAM Image Troubleshooting To activate the VB license. start" to run Virtual Blades.1(1) ----- Installation and Configuration Guide for Cisco NAM Virtual Blade 8-2 OL-19550-01 .. Inc. execute the command "#virtual-blade .. license add Virtual-Blade wave474# license add Virtual-Blade Note: Please. It takes about 2 minutes to start the traffic optimization after the license is activated.

Change file transfer method (currently ftp/http) 7 . virtual-blade 1 stop conf t virtual-blade 1 boot from cd-rom end virtual-blade 1 start Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 8-3 . You might not be able to enter the reboot command to get to the boothelper menu.Configure network h . If the virtual-blade session is in use. use option n to set up networking. stop and start the Cisco NAM VB: virtual-blade 1 stop virtual-blade 1 start Step 6 Step 7 Step 8 Step 9 Unable To session Into the NAM Virtual Blade This section describes how to clear the Cisco NAM VB.Exit and shutdown Services Engine Selection [1234567nh]: Step 5 If networking is not setup. If networking is already set up.Install application image from CD 4 . When the WAE prompt returns.Reset application image CLI passwords to default 6 . In cases like this. you might not be able to start a new session. restore the Virtual Blade boot parameter to boot from cd-rom.Download application image and reformat HDD 3 . Choose option 1 to download the Cisco NAM VB application image and write to the hard disk. Provide the FTP URL of the new software image. After the new image is installed. FTP is the default protocol used by the boothelper. virtual-blade 1 session WAVE-274# virtual-blade 1 session Session already in use virtual-blade 1 session clear WAVE-274# virtual-blade 1 session clear WAVE-274# There are times when you might not be able to session into the NAM even when the session is not in use.Chapter 8 Troubleshooting Unable To session Into the NAM Virtual Blade Main menu 1 .Send Ping n .Download application image and write to HDD 2 .Display software versions 5 . shutdown the Cisco NAM VB using option h. continue with Step 6.

Chapter 8 Unable To session Into the NAM Virtual Blade Troubleshooting virtual-blade 1 session After you have downloaded the new application image. set the Virtual Blade boot parameter back to boot from disk. conf t virtual-blade 1 boot from disk end Installation and Configuration Guide for Cisco NAM Virtual Blade 8-4 OL-19550-01 .

the Cisco NAM Virtual Blade will automatically boot the NAM application software.”. you can use the command-line interface (CLI) to restore the most recent configuration file to the WAAS appliance if you have stored a configuration file at an accessible location. “Backing Up the NAM Virtual Blade. This window displays for about ten seconds enabling you to select to boot the helper utility instead of the NAM 4. After this window displays for ten seconds. choose helper and press Enter within that 10 second interval to get to the helper utility Menu.1 software kit (part number NAM-APPL-SW-4. When using the recovery CD. enter the reboot command.1). See Chapter 7. the WAAS appliance console will temporarily display the bootloader window. for more information. such as a hard disk crash. To use the recovery CD: Step 1 Step 2 Insert the NAM 4. Booting the Recovery CD When you boot the Cisco NAM Virtual Blade from the recovery CD.A P P E N D I X A Using the Recovery CD You can use the recovery CD to re-install NAM application software on your Cisco NAM Virtual Blade if your appliance should suffer a catastrophic event. Otherwise. and you can no longer boot the NAM application.1 Software Recovery CD-ROM into the DVD-ROM drive on the front panel of the Cisco NAM Virtual Blade. you might have to reboot the Cisco NAM Virtual Blade again.1 application software (NAM-AP in Figure A-1). The recovery CD is part of the NAM 4. From the NAM console or command line. After you use the recovery CD to re-install the NAM application image. The Cisco NAM Virtual Blade performs a reset and launches the GNU GRUB boot loader and displays the window shown in Figure A-1. Figure A-1 GNU GRUB Boot Loader Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 A-1 .

The helper utility menu displays as shown in Figure A-2. for more information about the options. use the ^ and v keys to select which entry is highlighted. Network Analysis Module (NAM2200) helper utility Version 1. Note Before you can use menu items 1 and 2.Display software versions 5 .Exit and reset Services Engine h .Download application image and reformat HDD 3 .Appendix A Helper Utility Menu Options Using the Recovery CD Per the instructions.Configure manually 3 . ‘e’ to edit the commands before booting or ‘c’ for a GNU command-line.Reset application image CLI passwords to default 6 . Press Enter to boot the selected OS.Send Ping n . and press Enter.Install application image from CD 4 .Show config r . 5. you must first use menu item n to configure network parameters for the appliance.Exit and shutdown Services Engine Selection [1234567dnfrh]: See the next section. enter 2 to configure manually. 2. Figure A-2 Helper Utility Menu ============================================================================== Cisco Systems. 7 d.1(0. 6.return to main menu Installation and Configuration Guide for Cisco NAM Virtual Blade A-2 OL-19550-01 . n. and any requirements for using a particular option. Step 3 Use the “v” key to select helper. Possible selections for the top level of the helper utility menu are 1. Helper Utility Menu Options. 3. f. Inc. Helper Utility Menu Options This section describes the Helper Utility Menu.Configure network r . and h.Configure Network Use Option n to configure the network parameters for the appliance. Option n . 4. r. ----Configure Network interface: 1 .5-Eng) ----Main menu 1 .Download application image and write to HDD 2 .Change file transfer method (currently ftp/http) 7 .Use application image configuration 2 . Step 1 When the Configure Network Interface menu displays. what each option does.

This option requires network connectivity and that network parameters be configured for the Cisco NAM Virtual Blade using helper menu item n.3 KiB) TX bytes:0 (0.Show config r .0.0.20.122.Appendix A Using the Recovery CD Helper Utility Menu Options Selection [123r]: 2 Step 2 The utility prompts you for the IP address. Use Option 1 to download a version of the NAM 4.Configure manually 3 .128 U 0 0 eth0 0. and default gateway for the appliance.122. first use Option n to configure the network.return to main menu Selection [123r]: Option 1 .0 255.122.20.0. You can download the latest version of NAM software from the following URL: http://www.Use application image configuration 2 .0.com/cgi-bin/tablebuild.1 ----Configure Network interface: 1 .0 0.255.1 0.20.122.128 default gateway []: 172.93 Bcast:172.20.Configure manually 3 .1 application image from an FTP server location and write the image to the hard disk drive.pl/nam-appl This URL requires you to have a Cisco service agreement and access to the internet to download the zipped software. This option enables you to download an image you might have stored at an FTP location or at a location you can access using http.255.122. Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 A-3 .0.0 b) Kernel IP routing table Destination Gateway Genmask Flags Metric Ref Use Iface 172.255.20.255. netmask.Show config r .return to main menu Selection [123r] Step 3 Check your network configuration using Configure Network menu option 3.cisco. Enter IP configuration: IP address []: 172.Download Application Image and Write to HDD Prior to using Option 1.0 172.93 netmask []: 255. Selection [123r]: 3 eth0 Link encap:Ethernet HWaddr 00:0E:0C:EE:50:3E inet addr:172.122.0 UG 0 0 eth0 ----Configure Network interface: 1 .Use application image configuration 2 .255.127 Mask:255.255.0.128 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:210 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:13632 (13.20.

return to main menu Installation and Configuration Guide for Cisco NAM Virtual Blade A-4 OL-19550-01 .Appendix A Helper Utility Menu Options Using the Recovery CD Option 2 . This option is only necessary if you change the file transfer method by mistake. Selection [123456789dnfrh]: 7 ----Change file transfer method menu The current file transfer method is ftp/http. Only FTP and http are supported. first use Option n to configure the network.1 application image and write the image to the hard disk drive.1 application image from the recovery CD. 1 . Use Option 2 to download the NAM 4.Change File Transfer Method Use Option 6 to change the file transfer method. Option 4 . This option might be necessary if you are unable to connect to your network and download a version of NAM software you archived earlier. You can also download the latest version from Cisco.0(1) Selection [123456789dnfrh]: Option 5 . This option downloads a version of the NAM 4. Using this option reformats the hard disk drives before writing the application image and will destroy all data such as reports or data captures. Note The version of NAM software available on the recovery CD is the first release of the software and has no patches or upgrades. This option reformats the hard disk drives before writing the application image and will destroy all data such as reports or data captures.com.1 application image from an FTP server location or at a location you can access using http. Selection [123456789dnfrh]:5 ----NAM application version: 4.Display Software Versions Use Option 4 to display the current NAM application image version stored on your hard disk.Change to FTP/HTTP r . Option 6 .Download Application Image and Reformat HDD Prior to using Option 2. Option 3 .Install Application Image from CD Use Option 3 to install the NAM 4.Reset Application Image CLI Passwords to Default Use Option 5 to reset the password for users root and admin to their default values.

20.122. message = 00. message = 00.151 64 bytes from 172. host = 0. Synchronizing SCSI cache for disk sdb: FAILED status = 1..91 Sending 5 ICPM ECHO_REQUEST packets to 172. . Sending all processes the KILL signal. driver = 08 <6>sd: Current: sense key=0x5 ASC=0x20 ASCQ=0x0 Synchronizing SCSI cache for disk sda: FAILED status = 1.172.Send Ping Use Option 7 to send a ping to determine if network connectivity exists.. Stopping OpenBSD Secure Shell server: sshd.20. Unmounting local filesystems. Are you sure? [y/N] :y Stopping internet superserver: inetd. Unmounting remote filesystems.125 64 bytes from 172.122.91) 56(84) bytes of data.122.122.20.20.102 64 bytes from 172.. Deactivating swap. enter the IP address or full domain name of the location to send the ping.91 (172.91.91: icmp_seq=2 ttl=64 time=0. Stopping internet superserver: xinetd. . Shutting down NAM (NAM2200).91 ping statistics --5 packets transmitted...122. Stopping internet superserver: xinetd-ipv4.20..Exit and Reset Services Engine Use Option r to reset the WAAS appliance prior to rebooting the newly installed NAM 4.122.166/0.Exit and Shutdown Services Engine Use Option h to reset and shut down the WAAS appliance.122.91: icmp_seq=3 ttl=64 time=0. 0% packet loss.Appendix A Using the Recovery CD Helper Utility Menu Options Option 7. 5 received.139/0.153 64 bytes from 172. -----------------------------------------------------------------------Option h for recovery CD Selection [123456789dnfrh]: h About to exit and reset NAM.1 application image.. time 4000ms rtt min/avg/max/mdev = 0.91: icmp_seq=1 ttl=64 time=0. PING 172.025 ms Option r. host = 0. remove the recovery CD from the CD drive to enable the WAAS appliance to boot the application image.20. Before using Option r. Option h. done.20.102/0.122. done. Sending all processes the TERM signal. driver = 08 Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 A-5 .166 ms ms ms ms ms --..122.. 64 bytes from 172.done.20.done.20.122. : done. When prompted. Stopping syslogd .. IP address to ping []: 172. Starting halt command: halt md: stopping all md devices. .20. part 1: Stopping klogd . done.91: icmp_seq=5 ttl=64 time=0.91: icmp_seq=4 ttl=64 time=0. .

” Installation and Configuration Guide for Cisco NAM Virtual Blade A-6 OL-19550-01 . See Chapter 7.0 disabled Power down.1 disabled ACPI: PCI interrupt for device 0000:07:00. “Backing Up the NAM Virtual Blade. you can restore your NAM configuration file after a system recovery. acpi_power_off called ----------------------------------------------------------------------------------------- Restoring the WAAS Appliance Configuration If you have stored your NAM configuration file at a remote server location you can access using FTP or HTTP.Appendix A Restoring the WAAS Appliance Configuration Using the Recovery CD <6>sd: Current: sense key=0x5 ASC=0x20 ASCQ=0x0 ACPI: PCI interrupt for device 0000:07:00.

INDEX A About 1-4 1-4 R Root default password 2-10 Audit trail B Boot loader A-1 S show tech 1-4 1-4 System Alerts G GNU GRUB GRUB menu A-1 8-2 T Tech Support 1-4 H helper utility A-1 4-5 V Virtual Blade backing up 7-1 Host throughput report I Installing a license 1-3 W WAAS software reinstalling 7-2 L Licenses 8-1 N NAM Image updating 8-2 1-4 NAM VB licensing information Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 IN-1 .

Index Installation and Configuration Guide for Cisco NAM Virtual Blade IN-2 OL-19550-01 .

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