Installation and Configuration Guide for Cisco NAM Virtual Blade

NAM 4.1 July 2009

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Text Part Number: OL-19550-01

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental. Installation and Configuration Guide for Cisco NAM Virtual Blade © 2009 Cisco Systems, Inc. All rights reserved.

CONTENTS
About This Guide
v v

Obtaining Documentation and Submitting a Service Request
1

CHAPTER

Overview

1-1 1-2

Configuration Requirements

Licensing 1-2 Node-Locking Information 1-2 Obtaining a License 1-3 Installing a License 1-3 Licensing Commands 1-3 Obtaining Licensing Information About the NAM GUI 1-4 Audit Trail 1-4 System Alert 1-4 show tech Command 1-4
2

1-4

CHAPTER

Installing NAM Virtual Blade Software

2-1

Installing NAM Software on a WAE Device 2-1 Enabling Virtual Blade on the WAE 2-1 Configuring the IP Address on the WAE 2-4 Setting Up the NAM Virtual Blade on the WAE 2-6 Copying the Cisco NAM Virtual Blade Software Image Configuring Virtual Blade Parameters 2-6 Booting the NAM Virtual Blade 2-8 Initial NAM Configuration 2-10
3

2-6

CHAPTER

Configuring Netflow for Traffic Visibility Configuring NetFlow on Cisco IOS Routers

3-1 3-1 3-2

Configuring Netflow Data Source on the NAM VB Configuring NetFlow Reports on the NAM VB
4
3-4

CHAPTER

Configuring NAM -WAAS Integration

4-1 4-1

Configuring WAAS to Send Flow Information to NAM VB Configuring WAAS Data Source in NAM
4-2

Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01

iii

Contents

Configuring WAAS Monitored Servers in NAM VB

4-3 4-4 4-5

Configuring Response Time Reports for Impact Analysis Configuring Host Throughput Reports for Impact Analysis
5

CHAPTER

Collecting Baseline Information Using Netflow for Traffic Analysis

5-1 5-2 5-5

Collecting Passthru Information for Application Performance Analysis
6

CHAPTER

Generating WAAS Before and After Reports

6-1 6-1 6-2

Collect Client Information for Post-WAAS Impact

Review Before-and-After Reports For Impact Analysis
7

CHAPTER

Backing Up the NAM Virtual Blade Reinstalling WAAS Software
7-2

7-1 7-1

Backing Up the Cisco NAM Virtual Blade

CHAPTER

8

Troubleshooting Licensing Issues

8-1 8-1 8-2 8-3

Updating the NAM Image

Unable To session Into the NAM Virtual Blade
A

APPENDIX

Using the Recovery CD

A-1 A-1

Booting the Recovery CD

Helper Utility Menu Options A-2 Option n - Configure Network A-2 Option 1 - Download Application Image and Write to HDD A-3 Option 2 - Download Application Image and Reformat HDD A-4 Option 3 - Install Application Image from CD A-4 Option 4 - Display Software Versions A-4 Option 5 - Reset Application Image CLI Passwords to Default A-4 Option 6 - Change File Transfer Method A-4 Option 7- Send Ping A-5 Option r- Exit and Reset Services Engine A-5 Option h- Exit and Shutdown Services Engine A-5 Restoring the WAAS Appliance Configuration
INDEX

A-6

Installation and Configuration Guide for Cisco NAM Virtual Blade

iv

OL-19550-01

About This Guide
Revised: July 21, 2009, OL-19550-01

The purpose of this document is to provide detailed steps to install the NAM VB on a WAAS appliance, configure the NAM VB, and generate useful reports to demonstrate the impact of WAAS in a Proof of Concept (POC). This document contains the following chapters:
• • • • • • • • •

Chapter 1, “Overview” Chapter 2, “Installing NAM Virtual Blade Software” Chapter 3, “Configuring Netflow for Traffic Visibility” Chapter 4, “Configuring NAM -WAAS Integration” Chapter 5, “Collecting Baseline Information” Chapter 6, “Generating WAAS Before and After Reports” Chapter 7, “Backing Up the NAM Virtual Blade” Chapter 8, “Troubleshooting” Appendix A, “Using the Recovery CD”

Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.

Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01

v

About This Guide Installation and Configuration Guide for Cisco NAM Virtual Blade vi OL-19550-01 .

8 GB RAM and 200 GB hard disk for three VBs) The best location to install the NAM VB is on the Data Center WAE. while providing the added benefits of before-and-after reports to demonstrate the impact of WAAS. the NAM VB can be installed on any of the Branch WAEs that do support Virtual Blade technology.1 is one such application that can be hosted on a WAE.CH A P T E R 1 Overview WAAS provides a virtualization platform or Virtual Blade (VB) technology that enables a WAE device to host other services and applications. NAM 4.1 virtual blade software supports the following WAAS appliances: • • WAVE-574 (with minimum 3 GB RAM and 60 GB hard disk. Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 1-1 . as shown in Figure 1-1. The Network Analysis Module (NAM) 4. If the Data Center WAE does not support Virtual Blade technology. 6 GB RAM and 180 GB hard disk for three VBs) WAE-674 (with minimum 4 GB RAM and 120 GB hard disk. Figure 1-1 NAM VB in Data Center Note Cisco does not recommend forwarding flow agent data from the Data Center to a particular branch. This enables you to deploy fewer hardware devices to conduct a Proof of Concept (POC).

You can provide licensing information. (You can skip the VID. during software installation or after software installation using the NAM CLI. However. you can do so after the software installation has completed using the NAM CLI. an evaluation license allows you to use the NAM VB software for up to 60 days. When using an evaluation license.) If you do not enter the PID and SN at this time. During the NAM software installation. waas# show inventory PID: WAE-674-K9 VID: 0 SN: KQEDKRON waas# Installation and Configuration Guide for Cisco NAM Virtual Blade 1-2 OL-19550-01 . you will be unable to log in to the NAM GUI after the evaluation license expires. ensure that the devices have been physically installed and set up for the following: • • • • • • The WAE platform supports Virtual Blade technology The WAE device has network connectivity through an Ethernet interface and is accessible using the serial console. The NAM 4. you will be prompted to enter the product identifier. and VID of the WAAS appliance. You have a list of the test server-application pairs for which response time reports are needed.1 virtual blade software image is available and accessible on an FTP server.Chapter 1 Configuration Requirements Overview Configuration Requirements Before you begin the software installation. When you obtain the license for the WAAS appliance. After you install the NAM VB software.1 and above). you will be prompted to enter a product identifier (PID) and serial number (SN). Node-Locking Information The Cisco NAM Virtual Blade license is used for one WAAS appliance. The WAE device has a virtual blade license installed and enabled. When you install NAM virtual blade software on the WAAS appliance.1. serial number. the license is valid only for the WAAS appliance with the PID and SN you provide when you obtain the license. Note The Virtual Blade does not require a license for the 60-day evaluation period. You can get the PID of the WAAS appliance using the show inventory WAAS CLI command. The WAE device is running an image that supports Virtual Blade technology (such as version 4. also known as node-locking information. Licensing In addition to the required WAAS virtual blade license. the NAM login window indicates how many days remain before the evaluation license expires. Cisco NAM virtual blade software requires you to install a product license.

You will need the WAAS appliance PID and SN to obtain the license file. NAM_VB_License. The configfilename and licensefilename options are optional. license install ftp://<username>@<host>/<path>/<licensefilename> Use the license install command to install a license file.Chapter 1 Overview Licensing Obtaining a License To obtain a NAM Virtual Blade license. Licensing Commands This section describes NAM CLI commands used to install and manage the NAM VB licenses. config upload ftp://<username>@<host>/<path> [configfilename] [licensefilename] Use the config upload command to upload the license file. and the Network Analysis Module Command Reference Guide for more information about the install license command. Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 1-3 . The following is an example of the install license command: license install ftp://joseph@computer. Store this license file on an available FTP server. a license file will be sent to you by Email.com. the install license command fetches the license file.html pid-sn PIDxxxx SNxxxx Use the pid-sn command to enter the WAAS appliance PID and SN after you have installed NAM VB software.lic In this example.1/command/ reference/guide/cmdref. After you enter the PID and SN or the Product Authorization Key.cisco. go to the following URL: http://www. config network ftp://<username>@<host>/<path>/<filename> <licensefilename> Use the config network command to restore the license file. use the install license command.com/en/US/docs/net_mgmt/network_analysis_module_software/4. You can find more details about these commands in the Network Analysis Module Command Reference Guide: http://www. See the next section. Use the license install command to install the license after the NAM software installation completes. from the directory /bin/licenses of the host computer.com/bin/licenses/NAM_VB_License.cisco. Installing a License To install a license file. Licensing Commands.com/go/license Follow the instructions on this page to obtain a NAM VB license file.lic. show license Use the show license command to display license information for the evaluation license and permanent licenses.

see Audit Trail. then click Audit Trail in the Contents menu. 4.Chapter 1 Licensing Overview Obtaining Licensing Information This section describes how to obtain current NAM VB licensing information for a WAAS appliance. 2. Audit Trail The audit trail records any license management activities as well as any modifications to the configuration and other system information. page 1-4 Using the show tech command. search for licenseinfo. 10. see System Alert. You can obtain licensing information the following ways: • • • • Clicking About in the NAM Virtual Blade GUI. You can also view the output of the show tech command from the NAM VB GUI by clicking Admin > Diagnostics > Tech Support. If a permanent license is installed. page 1-4 About the NAM GUI When you click About in the upper right corner of the NAM VB GUI. To view the audit trail. Installation and Configuration Guide for Cisco NAM Virtual Blade 1-4 OL-19550-01 . a window displays the software and version installed and information about any license currently installed. To locate the license information. page 1-4 Checking the audit trail. see show tech Command. System Alert System Alerts record any alert generated by the NAM. see About the NAM GUI. 15. the PID and SN of the WAAS appliances are also displayed. System alert messages are sent when there are 20. and 1 days remaining and again when the license expires. 5. click Admin > Diagnostics. show tech Command The show tech CLI command contains a license information section that displays information about the license type and license status. There are system alert messages sent by the NAM as the days pass prior to the expiration of the Evaluation License. page 1-4 Checking the system alert. 3.

page 2-6 Enabling Virtual Blade on the WAE This section describes how to set up the WAE to support Virtual Blade. You can skip this step if the WAE device has already been setup to support VB. This section includes the following: • • • Enabling Virtual Blade on the WAE.1 virtual blade software on a supported WAAS device. Recovery DVD. Installing NAM Software on a WAE Device This section describes how to install Cisco NAM Virtual Blade software on a WAE device. page 2-1 Configuring the IP Address on the WAE. If you are installing Cisco NAM Virtual Blade software on a previously purchased WAE device on which Cisco NAM Virtual Blade software is supported.CH A P T E R 2 Installing NAM Virtual Blade Software This chapter provides information about installing NAM 4.1. Enter the following command: setup Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 2-1 . You can use either CLI commands or the Central Manager (CM) GUI windows. page 2-4 Setting Up the NAM Virtual Blade on the WAE.1 virtual blade software supports the following WAAS appliances: • • WAVE-574 WAE-674 Note Installing the CIsco NAM Virtual Blade software using Central Manager requires WAAS version 4. do the following steps: Step 1 Step 2 Log in to the WAE serial console. NAM 4. you will need to use the Cisco NAM Virtual Blade software installation files from the Cisco NAM Virtual Blade Software. Using the CLI To enable a Virtual Blade on a WAE using the CLI.3 on both the Central Manager and the Managed WAAS device.

cisco. conf t virtual-blade enable exit wr mem reload After the login prompt returns. you are ready to log in and set up the Virtual Blade. click Manage Devices as shown in Figure 2-1. Configuring Virtual Blades in the Cisco Wide Area Application Services Configuration Guide.Manage Devices Installation and Configuration Guide for Cisco NAM Virtual Blade 2-2 OL-19550-01 . http://www.Chapter 2 Installing NAM Software on a WAE Device Installing NAM Virtual Blade Software Step 3 Check the Setup Menu and confirm the following: • • Device mode is Application-Accelerator Management interface is set to GigabitEthernet1/0 You can type setup at any time and accept the defaults or change them.html Using the GUI To enable a Virtual Blade on a WAE device using the Central Manager GUI. Step 4 Enable the virtual-blade feature using the following commands: Note This procedure reformats the disk and requires a reload. In the Action menu. see Chapter 14. do the following steps: Step 1 Step 2 Log in to the WAAS Central Manger GUI. For details on configuring a virtual blade.com/en/US/docs/app_ntwk_services/waas/waas/v411/configuration/guide /virtual. Figure 2-1 WAAS Central Manager GUI . and choose to save or not save at the end of the session.

Figure 2-2 Checking Mode Setting Note Click on the cube beside the device name to edit the device on which you want to install the Cisco NAM Virtual Blade software. Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 2-3 . After the reboot. Enable the Virtual Blade feature on the selected device by clicking Admin > Virtualization -.General Settings.Chapter 2 Installing NAM Virtual Blade Software Installing NAM Software on a WAE Device Step 3 Confirm that the mode is set to Application Accelerator and that the WAE is addressable as shown in Figure 2-2. Doing so will cause the WAE to reboot. then click Submit. click the Enable Virtualization check box. Figure 2-3 General Settings Window You are prompted to confirm that you want to modify general settings. seen when accessing the Manage Devices tab. the WAE will have a disk partition and other resources reserved for virtual blade use.

20. skip to the section Setting Up the NAM Virtual Blade on the WAE. continue with the Step 3. skip these steps. full-duplex. Note If you have already configured the WAE with an IP address. Check to see if the first Ethernet interface is configured with an IP address using the following command: show interface GigabitEthernet 1/0 WAAS# show int gigabitEthernet 1/0 Type:Ethernet Ethernet address:00:1A:64:D4:E4:94 Internet address:172.Chapter 2 Installing NAM Software on a WAE Device Installing NAM Virtual Blade Software Configuring the IP Address on the WAE This section describes how to set up the IP address of the WAE.255. Using the CLI To configure the IP address on a WAE device using the CLI. 1000baseTX WAAS# If an IP address is not configured.255. The management interface for the WAE and the Virtual Blade are the same.122. Otherwise.) no shut exit Installation and Configuration Guide for Cisco NAM Virtual Blade 2-4 OL-19550-01 . do the following steps: Step 1 Step 2 Log in to the WAE Serial console.127 Netmask:255.122. page 2-6 Step 3 Enter the following commands to configure the IP address: conf t int GigabitEthernet 1/0 ip address <IP-Address> <Subnet-Mask> (Enter the IP address and subnet mask of the WAE device.42 Broadcast address:172.128 Maximum Transfer Unit Size:1500 Metric:1 Packets Received: 531150131 Input Errors: 0 Input Packets Dropped: 4976 Input Packets Overruns: 0 Input Packets Frames: 0 Packet Sent: 7709986 Output Errors: 0 Output Packets Dropped: 0 Output Packets Overruns: 0 Output Packets Carrier: 0 Output Queue Length:1000 Collisions: 0 Interrupts:16 Flags:UP BROADCAST RUNNING PROMISC MULTICAST Mode: autoselect.20.

Select Configure > Network > Network Interfaces window and configure GigabitEthernet 1/0 as the Primary Interface.) exit Using the WAAS CM GUI To configure the IP address on a WAE device using the Central Manager GUI. do the following steps: Step 1 Step 2 Step 3 Step 4 Log in to the device on which the Virtual Blade software is being installed.Network Interfaces Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 2-5 . then click Submit. Configure GigabitEthernet 1/0 with the desired IP Address and Gateway. Click the Edit icon. Figure 2-4 WAE Device .Chapter 2 Installing NAM Virtual Blade Software Installing NAM Software on a WAE Device ip default-gateway <Gateway-IP-Address> (Enter the IP address of the Gateway for the WAE device. Figure 2-4 shows the Network Interface window after entering the required IP address information for the WAE device.

minimum memory is 1 GB. as shown in procedure steps below. The total available disk space and memory might vary from one device to another. and devices with higher capacity can be used. This enables you to use one for the Virtual Blade session and the other session to set the Virtual Blade parameters and control the blade. and open two session windows.iso (cd-rom). page 2-6 Copying the Cisco NAM Virtual Blade Software Image To copy the NAM image onto the WAE. Use telnet and/or the console connection to log in. The minimum disk space required is 40 GB.iso Where: • • • FTP-PATH is the path to the NAM-ISO-FILE that contains the NAM image NAM-ISO-FILE is the name of the file on the FTP server that contains the NAM image /local1/vbs/appHelper. Configuring Virtual Blade Parameters This section describes how to set up the Virtual Blade parameters.1 software image onto the WAE disk. and enter the following commands. use a command like the following: copy ftp disk <FTP-IP> <FTP-PATH> <NAM-ISO-FILE> /local1/vbs/appHelper. Using the CLI To configure Virtual Blade parameters using the CLI.iso is the path and filename to the software image.Chapter 2 Installing NAM Software on a WAE Device Installing NAM Virtual Blade Software Setting Up the NAM Virtual Blade on the WAE At this point. you are ready to set up the blade parameters and load the NAM 4. conf t virtual-blade 1 boot cd-image disk /local1/vbs/appHelper.iso virtual-blade 1 disk 40 virtual-blade 1 memory 1024 virtual-blade 1 interface 1 bridge GigabitEthernet 1/0 virtual-blade 1 description "NAM Virtual Blade" virtual-blade 1 device cpu qemu64 virtual-blade 1 device nic e1000 Installation and Configuration Guide for Cisco NAM Virtual Blade 2-6 OL-19550-01 . • • Copying the Cisco NAM Virtual Blade Software Image Configuring Virtual Blade Parameters. The WAE initially boots from the . do the following steps: Step 1 Log in to the WAE Serial console. Note We recommend that you open two login sessions on the WAAS console. but after installation is reconfigured to boot disk.

Chapter 2 Installing NAM Virtual Blade Software Installing NAM Software on a WAE Device virtual-blade 1 device disk ide virtual-blade 1 boot from cd-rom exit Using CM GUI To configure the VB parameters on a WAE device using the Central Manager GUI. do the following steps: Step 1 Step 2 Log in to the device on which the Virtual Blade software is being installed. Navigate to the Admin > Virtualization > Virtual Blades window and click Create. The Virtual Blade Parameters window displays as shown in Figure 2-5. Figure 2-5 Virtual Blade Parameters Step 3 Enter the Virtual Blade parameters as shown in Table 2-1. Table 2-1 Virtual Blade Parameters for WAE Field Blade Number Description AutoStart Value and Usage Notes 1 NAM Virtual Blade Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 2-7 .

and open two session windows. Use telnet and/or the console connection to log in. then retry. start the NAM VB using the following command: virtual-blade 1 start Step 1 Step 2 Note Step 3 Step 4 If a license issue occurs. Note We recommend that you open two login sessions into the WAE.Chapter 2 Installing NAM Software on a WAE Device Installing NAM Virtual Blade Software Table 2-1 Virtual Blade Parameters for WAE (continued) Field Boot From CD Image Floppy Image Disk Space Memory Disk Emulation NIC Emulation CPU Emulation Step 4 Step 5 Value and Usage Notes cd-rom disk and path to bootfile 40 1024 IDE e1000 qemu64 Add GigabitEthernet 1/0 as a bridged interface and generate a MAC address for it. Start two telnet sessions into the WAE. session into the NAM VB with the following command: virtual-blade 1 session Installation and Configuration Guide for Cisco NAM Virtual Blade 2-8 OL-19550-01 . see the section Virtual Blade Licensing to fix the issue. This enables you to use one session to issue commands on the WAE and the other to session into the NAM VB. click Admin > Virtualization > Actions. In one session. To start the VB from the CM GUI. Log into the WAE and enter the following commands: conf t virtual-blade 1 device nic e1000 virtual-blade 1 boot from cd-rom Booting the NAM Virtual Blade This section describes how to boot the NAM Virtual Blade and set up its IP address to enable you to begin to use the NAM GUI. In the second session window.

The NAM image filename is appHelpper.Download application image and reformat HDD 3 .Download application image and write to HDD 2 . It is important to shutdown the NAM VB so you can change the VB configuration to boot from disk so you boot the application image.Chapter 2 Installing NAM Virtual Blade Software Installing NAM Software on a WAE Device The virtual-blade start command from Step #2 brings up the NAM boothelper menu on the NAM VB console session after a few minutes.iso.Display software versions 5 . enter the following commands to configure the NAM VB to boot from disk: conf t virtual-blade 1 boot from disk exit wr mem Step 10 Enter the following commands to boot the NAM application image. Return to the first session and after the WAE console prompt returns. Network Analysis Module (NAM) helper utility Version 4. Step 6 Step 7 Return to the first session. Enter h to Exit and shutdown Service Engine.1(1) ----Main menu 1 . and stop the NAM VB with the following command: virtual-blade 1 stop Step 8 Step 9 From the CM GUI.Send Ping n . virtual-blade 1 start virtual-blade 1 session Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 2-9 . Inc. as shown below: ===================================================== Cisco Systems.Exit and shutdown Services Engine Selection [1234567nh]: Step 5 Enter 3 to choose Install application image from CD and follow the prompts. click Admin > Virtualization > Actions. shutdown the NAM VB.Configure network h . After the NAM application image is installed on the disk.Install application image from CD 4 .Reset application image CLI passwords to default 6 .Change file transfer method (currently ftp/http) 7 . then wait for the NAM login prompt.

Enter the following CLI commands to enable IP access.Chapter 2 Installing NAM Software on a WAE Device Installing NAM Virtual Blade Software Initial NAM Configuration This section describes the initial configuration of the NAM VB using the NAM CLI. Step 1 Log in to the NAM console as user root. ip address <IP-Address> <Subnet-Mask> ip gateway <Gateway-IP-Address> ip domain <Domain-name> ip nameserver <Nameserver-IP-Address> ip http server enable (Enter the web username and password) Step 2 exsession on Step 3 Connect to the NAM IP Address in the URL field of your web browser. The default password for user root is root. Installation and Configuration Guide for Cisco NAM Virtual Blade 2-10 OL-19550-01 . then login using the username and password you have selected.

page 3-4 Configuring NetFlow on Cisco IOS Routers Configure NetFlow traffic on the Branch edge router. Also make sure the SNMP Read Only community string is configured on the device. You can set up custom data sources for some specific interfaces. config t interface <interface> ip route-cache flow exit ip flow-export version 5 ip flow-export destination <NAM-Ip-Address> 3000 Note The UDP port number must be set to 3000. Netflow provides statistics for applications. the NetFlow data source becomes available on the Cisco NAM VB.CH A P T E R 3 Configuring Netflow for Traffic Visibility NetFlow records provide an aggregate view of the network traffic. hosts. snmp-server community <RO-string> RO Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 3-1 . and conversions. Netflow can be used to identify business critical applications hosted in the Data Center that are used in the branch. When enabled on the branch router or switch. You must enable Netflow on both the WAN and LAN interface to provide visibility into traffic flows entering and leaving the branch. page 3-2 Configuring NetFlow Reports on the NAM VB. This chapter contains: • • • Configuring NetFlow on Cisco IOS Routers Configuring Netflow Data Source on the NAM VB.

select and add the device or devices.Custom Data Sources. Add the interfaces to monitor in this data source as shown in Figure 3-2. Select a NetFlow device.Devices. Click Next and review the settings. and click Next. In the Content menu. then click Finish. provide a name and click Next. Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Installation and Configuration Guide for Cisco NAM Virtual Blade 3-2 OL-19550-01 . provide a name.Chapter 3 Configuring Netflow Data Source on the NAM VB Configuring Netflow for Traffic Visibility Configuring Netflow Data Source on the NAM VB Use the NAM Traffic Analyzer GUI to enable additional NetFlow monitoring devices. Step 1 Step 2 Log in to the NAM GUI and choose Setup > Data Sources. Figure 3-1 NetFlow Listening Mode Window Step 3 Click Start.then choose a NetFlow device. Add the NetFlow data sources by selecting Setup > Data Sources > NetFlow -. then click Test. and provide the SNMP read community string. Test for connectivity and SNMP community string from Setup > Data Sources > NetFlow -. Custom Data Sources. This enables the Cisco NAM VB to listen to any NetFlow packets being sent to it. click NetFlow -. The NetFlow Listening Mode window displays as shown in Figure 3-1.Listening Mode. As you see the IP addresses begin to list.

Choose the desired data sources with a prefix NDE as NetFlow data sources. and enable collections by clicking Apply.Select Interfaces Step 10 Step 11 Click Setup > Monitor > Core Monitoring. Figure 3-3 Core Monitoring Functions Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 3-3 .Chapter 3 Configuring Netflow for Traffic Visibility Configuring Netflow Data Source on the NAM VB Figure 3-2 NetFlow Data Sources .

Click to choose Top Applications as shown in Figure 3-4. The Basic Historical Reports window displays and lists any currently configured basic reports. Installation and Configuration Guide for Cisco NAM Virtual Blade 3-4 OL-19550-01 . Step 1 Log in to the NAM VB GUI. and click Reports > Basic Reports. then choose the NetFlow Data Source and click Finish. Click to choose Top N Hosts as shown in Figure 3-5. then click Next.Chapter 3 Configuring NetFlow Reports on the NAM VB Configuring Netflow for Traffic Visibility Configuring NetFlow Reports on the NAM VB To gain visibility into the top applications and those individuals creating a significant amount of IP phone traffic. then choose the NetFlow Data Source and click Finish. Reports like these enable you to view trending of top applications and most active hosts for a particular branch over a period of time. Choose Applications from the list of report types. Click Create to create a new basic report. then click Next. Choose Hosts from the list of report types. you can create Top Applications and Top Hosts reports. Figure 3-4 Setup Report Parameters Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Click Create again to create another new basic report.

Chapter 3 Configuring Netflow for Traffic Visibility Configuring NetFlow Reports on the NAM VB Figure 3-5 Setup Host Report Parameters Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 3-5 .

Chapter 3 Configuring NetFlow Reports on the NAM VB Configuring Netflow for Traffic Visibility Installation and Configuration Guide for Cisco NAM Virtual Blade 3-6 OL-19550-01 .

CH A P T E R 4 Configuring NAM -WAAS Integration This chapter describes how to enable WAAS to send flow information to the NAM VB and how to generate before-and-after reports to demonstrate the impact of WAAS. you must first configure the WAAS device to export WAAS flow record data to the NAM VB. page 4-3 Configuring Response Time Reports for Impact Analysis. Using the CLI Use the following WAAS CLI flow monitor commands as follows: config t no flow monitor tcpstat-v1 enable flow monitor tcpstat-v1 host <NAM-IP-ADDRESS> flow monitor tcpstat-v1 enable end Using the WAAS Central Manager GUI Click Configure -> Network Monitoring -> Flow Monitor and enter the NAM-IP-ADDRESS. then click Enable to enable Flow Monitoring shown in Figure 4-1. This chapter contains the following: • • • • Configuring WAAS to Send Flow Information to NAM VB Configuring WAAS Data Source in NAM. page 4-2 Configuring WAAS Monitored Servers in NAM VB. page 4-4 Configuring WAAS to Send Flow Information to NAM VB Before you can monitor WAAS traffic. Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 4-1 .

Configuring WAAS Data Source in NAM Follow these instructions to configure WAAS Data Sources in the NAM VB. Server WAN—This setting configures the WAE device to export the optimized (WAN side) TCP flows from its servers to the NAM VB to monitor.Chapter 4 Configuring WAAS Data Source in NAM Configuring NAM -WAAS Integration Figure 4-1 Flow Monitor Settings After you enable flow export to the NAM using WAAS CLI commands like those above. These commands can be configured on the Branch side WAE for client side response time analysis. then click Config. You can configure the WAAS data sources to monitor the following WAAS segments known as the WAAS Data Sources (Data Collection Points): • • • Client—This setting configures the WAE device to export the original (LAN side) TCP flows originated from its clients to the NAM VB to monitor.Devices. Step 1 Step 2 Step 3 Step 4 Step 5 Login to the NAM VB GUI. choose WAAS -. Click Setup > Data Sources. Choose the WAAS device you want to modify. From the contents menu. WAAS devices will be detected and automatically added to the NAM’s WAAS device list. Installation and Configuration Guide for Cisco NAM Virtual Blade 4-2 OL-19550-01 . Client WAN— This setting configures the WAE device to export the optimized (WAN side) TCP flows originated from its clients to the NAM VB to monitor.

By entering a Server IP addresses in the WAAS Monitored Servers. Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 4-3 . Note The Status will remain Pending. The following Data Sources can be enabled for each WAE or Branch side WAAS Data Source as shown in Figure 4-2: • • Client Passthru WAAS Devices Figure 4-2 You can also set up Data Sources from the Core-WAE. Server-WAN and Passthru data sources to provide insights into the application performance analytics as observed from the server LAN. Click Setup > Data Sources. From the contents menu. and the client LAN. Step 4 (Netflow) can be used to help identify business critical applications and the servers that hold them. TCP flows from the Branch WAE can be exported to the NAM VB for before-and-after analysis. Passthru—This setting configures the WAE device to export passthru (non-optimized) TCP flows from its servers/clients to the NAM to monitor.Chapter 4 Configuring NAM -WAAS Integration Configuring WAAS Monitored Servers in NAM VB • • Server—This setting configures the WAE device to export the original (LAN side) TCP flows from its servers to the NAM to monitor. This enables the NAM VB to monitor the response time for the given servers. Figure 4-3 shows an example of the WAAS Monitored Servers window. until the Monitored Servers are configured and the NAM starts receiving the flows from the WAE. choose WAAS > Monitored Servers. Click Add and enter the test server IP address in the Server Address field. Configuring WAAS Monitored Servers in NAM VB WAAS needs to know which flows it must export to the NAM VB. You can add the Server. Step 1 Step 2 Step 3 Step 4 Step 5 Login to the NAM VB GUI. WAN. you enable the WAAS to export flows related to those servers to the NAM VB. Step 6 Click Setup > Monitor and ensure that Core Monitoring and Response Time Monitoring are enabled for the WAAS Data Sources.

Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 Step 12 Step 13 Step 14 Step 15 Log in to the NAM VB GUI. Click Create. Click Create. Click Create. App Delay and Data Source as WAE-<BranchWAE-IP>-Passthru. Select Data Type as Avg. then choose Response Time from the list of report types. Click Create. Select Data Type as Avg. then click View to generate a composite report. Click to choose multiple reports. Transaction and Data Source as WAE-<BranchWAE-IP>-Passthru. based on the Client Data Source and the Passthru Data Source on the Branch WAE. Enter the Application information for the application and the server. then choose Response Time from the list of report types.Chapter 4 Configuring Response Time Reports for Impact Analysis Configuring NAM -WAAS Integration Figure 4-3 WAAS Monitored Servers Configuring Response Time Reports for Impact Analysis The Cisco NAM VB reports function enables you to store and retrieve up to 100 days of historical data about the network traffic monitored by the NAM VB. App Delay and Data Source as WAE-<BranchWAE-IP>-Client. then choose Response Time from the list of report types. Enter the Application information for the application and the server. Click Reports > Basic Reports. You can use the NAM VB to create a response time report for the average transaction time as experienced by the client. Click Reports > Basic Reports. This report will provide visibility into response time improvement experienced by the branch. then choose Response Time from the list of report types. Enter the Application information for the application and the server. Select Data Type as Avg. Installation and Configuration Guide for Cisco NAM Virtual Blade 4-4 OL-19550-01 . Select Data Type as Avg. Enter the Application information for the application and the server. Transaction and Data Source as WAE-<BranchWAE-IP>-Client. Response Time reports in NAM can provide visibility into the impact of WAAS optimization.

Click Create. Click to choose multiple reports. and any required Application information. then choose Hosts from the list of report types. Set the Data Source as WAE-<BranchWAE-IP>-Passthru.Chapter 4 Configuring NAM -WAAS Integration Configuring Host Throughput Reports for Impact Analysis Configuring Host Throughput Reports for Impact Analysis The host throughput report can show the reduction in the bandwidth utilized by the host traffic after optimization. Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Log in to the NAM VB GUI. Click Reports > Basic Reports. IP address. and any required Application information. then click View to generate a composite report. Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 4-5 . Click Reports > Basic Reports. Enter the Hostname. then choose Hosts from the list of report types. Set the Data Source as WAE-<BranchWAE-IP>-Client. Click Create. Click Reports > Basic Reports. IP address. Enter the Hostname.

Chapter 4 Configuring Host Throughput Reports for Impact Analysis Configuring NAM -WAAS Integration Installation and Configuration Guide for Cisco NAM Virtual Blade 4-6 OL-19550-01 .

and network resource utilization. Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 5-1 . Passthru data sources can be used to collect response time statistics before WAAS is deployed.CH A P T E R 5 Collecting Baseline Information This chapter describes how to collect baseline information using Netflow and Passthru data sources. top talkers. You can use NetFlow data from the branch router to identify top applications.

Figure 5-1 Monitor > Overview View of NDE Data Source Installation and Configuration Guide for Cisco NAM Virtual Blade 5-2 OL-19550-01 . click Monitor > Overview and choose a Netflow (NDE) data source.Chapter 5 Using Netflow for Traffic Analysis Collecting Baseline Information Using Netflow for Traffic Analysis To provide a real-time view into the most active applications and hosts.

Figure 5-2 shows an example of the Top Applications basic report for an NDE data source. then select the Netflow (NDE) data source to provide visibility into the top applications and the current rates. Figure 5-2 Monitor > Apps View of NDE Data Source Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 5-3 . the cumulative data for those applications. and the percentage of network traffic made up by each application.Chapter 5 Collecting Baseline Information Using Netflow for Traffic Analysis Select Monitor > Apps. Selecting the Cumulative Data radio button will show the top applications.

Figure 5-3 Monitor > Hosts View of NDE Data Source Installation and Configuration Guide for Cisco NAM Virtual Blade 5-4 OL-19550-01 . and the percentage of network traffic used by each host.Chapter 5 Using Netflow for Traffic Analysis Collecting Baseline Information Select Monitor -> Hosts. Figure 5-3 shows an example of the Top Hosts basic report for an NDE data source. then select the Netflow (NDE) data source to provide visibility into the top hosts and the current rates. Selecting the Cumulative Data radio button will show the top hosts. the cumulative data for those hosts.

page 4-1. then select the Top Applications report for the NDE data source to provide visibility into trending of the top applications rates over time. You can configure a Top Hosts report to view the top hosts rates the same way. Configure the WAE to pass through (leave as not optimized) server traffic with the following commands: config t no tfo optimize We want the NAM VB to receive non-optimized flows wo we can create a pre-WAAS optimization baseline report. Step 2 Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 5-5 . Figure 5-4 Top Applications Report for NDE Data Source Collecting Passthru Information for Application Performance Analysis Step 1 Login to the Branch WAE and ensure that flow monitor is enabled and that flows are being exported to the NAM VB. If either condition is not met. Figure 5-4 shows an example of the Top Applications basic report for an NDE data source. see the section Configuring WAAS to Send Flow Information to NAM VB.Chapter 5 Collecting Baseline Information Collecting Passthru Information for Application Performance Analysis Select Report > Basic Reports.

Figure 5-5 shows an example of the details of Response Time Distribution for the Passthru Data source. Figure 5-5 Response Time for Passthru Data Source Installation and Configuration Guide for Cisco NAM Virtual Blade 5-6 OL-19550-01 .Chapter 5 Collecting Passthru Information for Application Performance Analysis Collecting Baseline Information Step 3 Wait for 15-30 minutes or longer (depending on the application) for the Passthru report to collect data On the NAM VB GUI. click Monitor > Response Time for the Passthru data source and collect the baseline server response time information. Record the Transaction Time as a baseline metric. Select the server and click on Details to get more metrics.

Collect Client Information for Post-WAAS Impact This section describes how to collect client information for the after report. On the NAM GUI.CH A P T E R 6 Generating WAAS Before and After Reports This chapter describes how to generate WAAS before-and-after reports by collecting response time information from the client data source and combining it with information from the Passthru data source. Step 1 Step 2 Log in to the WAE. Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 6-1 . You can get more metrics by choosing the server and clicking Details. Configure the WAE to optimize the server traffic with the following commands: config t tfo optimize full The purpose of this is to have the NAM VB receive optimized flows to enable post-WAAS impact analysis. Step 3 Step 4 Wait for 15-30 minutes (or longer depending on the application) for the Client report to collect data. click Monitor > Response Time for the Client data source and collect the baseline server response time numbers.

This will bring up the composite report indicating the average transaction time reduction which is an indication of the end-user experience improvement as shown in Figure 6-2. Click Reports > Basic Reports.Chapter 6 Review Before-and-After Reports For Impact Analysis Generating WAAS Before and After Reports Figure 6-1 Response Time Distribution Review Before-and-After Reports For Impact Analysis Step 1 Step 2 Step 3 Log in to the NAM VB GUI. Choose both the Passthru report and the Client report for Avg Transaction time. and click View. Installation and Configuration Guide for Cisco NAM Virtual Blade 6-2 OL-19550-01 .

Average Application Delay Reduction Step 6 Click Reports > Basic Reports.Chapter 6 Generating WAAS Before and After Reports Review Before-and-After Reports For Impact Analysis Figure 6-2 Composite . and select both the Passthru report and the Client report for Host bits/sec. This will bring up the composite report that indicates the average application delay reduction which is an indication of the server load improvement as shown in Figure 6-3. then click View. Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 6-3 . and select View. Choose both the Passthru report and the Client report for Avg App Delay. This will bring up the composite report indicating the throughput improvement per host.Average Transaction Time Reduction Step 4 Step 5 Click Reports > Basic Reports. Figure 6-3 Composite .

Throughput Improvement per Host Step 7 Click on Monitor -> Response Tim. This report will show the DRE effects by looking at the Server Bytes. choose the server and click Multi Segment. Figure 6-5 Response Time Across Multiple Segments Installation and Configuration Guide for Cisco NAM Virtual Blade 6-4 OL-19550-01 .Chapter 6 Review Before-and-After Reports For Impact Analysis Generating WAAS Before and After Reports Figure 6-4 Composite .

2.4. From the WAAS Central Manager GUI navigation pane. Step 3 Step 4 Log into the WAAS device command line interface. choose My WAN > Manage Devices. in the vb1. we recommend that you back up the virtual blade so that the NAM configuration can be restored on the replacement device. Click the Stop Virtual Blade button. use this command: copy virtual-blade 1 disk 1 ftp 10. choose Admin > Virtualization > Actions.img file. To make a backup image of the virtual blade. d. follow these steps: Step 1 Step 2 Shut down NAM before stopping the virtual blade. Copy the virtual blade image to an FTP server with the copy ftp command. b.4 To restore the virtual blade image to a WAAS device from an FTP server.CH A P T E R 7 Backing Up the NAM Virtual Blade This chapter has information about the following: • • Backing Up the Cisco NAM Virtual Blade Reinstalling WAAS Software Backing Up the Cisco NAM Virtual Blade If you need to replace your WAAS device.2. Stop the virtual blade as follows: a. to copy the virtual blade image to the FTP server at 10. From the navigation pane. as follows: copy virtual-blade 1 disk 1 ftp ftp_server_ip ftp_server_directory filename For example.0. Click the Edit icon next to the device containing the virtual blade.0. to the WAAS directory. c. use the copy ftp command again: copy ftp virtual-blade 1 disk 1 ftp_server_ip ftp_server_directory filename Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 7-1 .

4 WAAS VB1. use this command: copy ftp virtual-blade 1 disk 1 10.1 Virtual Blade Software files to the proper directory (/local1/vbs) on the WAE device. either through the setup utility when you first boot the WAAS device.img.4.2. and enter the following EXEC command: copy cdrom nam-recovery / NAM_RECOVERY This command copies the NAM 4. from the WAAS directory. Add the Enterprise and Virtual Blade licenses. to copy the virtual blade image to the WAAS device from the FTP server at 10. or by using the following EXEC commands: license add Enterprise license add Virtual-Blade Step 3 Step 4 Enable and reconfigure the virtual blade.0. Insert the NAM 4. Installation and Configuration Guide for Cisco NAM Virtual Blade 7-2 OL-19550-01 .Chapter 7 Reinstalling WAAS Software Backing Up the NAM Virtual Blade For example.0.2. follow these steps: Step 1 Step 2 Reinstall WAAS by using the WAAS software recovery CD. in the file vb1.1 virtual blade software for Cisco WAAS Recovery DVD into the DVD drive.img Reinstalling WAAS Software If all of the WAAS software needs to be reinstalled.

Please. you will not be able to start the NAM VB. you might get the following message: virtual-blade 1 start wave474# virtual-blade 1 start WARNING: Virtual-Blade License is not available. you might have a license already installed but not active. See Licensing. If the NAM VB license is not set. use the show license command. if license is not set. page 1-2 for more information. wave474# Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 8-1 . show license wave474# show license There are no active licenses configured. you can purchase a license by going to the following URL: http://www. The following list of licenses is available in this release for configuration: Enterprise Video Virtual-Blade Please. Licensing Issues Note Cisco NAM Virtual Blade software provides a 60-day evaluation license.com/go/license. use "license add <LicenseName>" CLI command to enter the license you purchased already.CH A P T E R 8 Troubleshooting This chapter describes some common problems that occur while setting up the Cisco NAM Virtual Blade. If you do not have a license for the WAAS device. wave474# In this case. To find out. For example. purchase and configure the license.cisco.

. then activate the VB license. license add Enterprise wave474# license add Enterprise WARNING: There is an enabled accelerator in the system. ===================================================== Cisco Systems. but accelerator doesn't optimize the traffic yet. Inc. It takes about 2 minutes to start the traffic optimization after the license is activated. Network Analysis Module (NAM) helper utility Version 4.. execute the command "#virtual-blade . start" to run Virtual Blades.1(1) ----- Installation and Configuration Guide for Cisco NAM Virtual Blade 8-2 OL-19550-01 . then choose the Helper image menu item. Step 1 Session into NAM from the WAE with the following command: virtual-blade 1 session Step 2 Login to the NAM and reboot the NAM using the command: reboot Step 3 Wait for the GRUB menu to display (Figure 8-1).Chapter 8 Updating the NAM Image Troubleshooting To activate the VB license. license add Virtual-Blade wave474# license add Virtual-Blade Note: Please. Figure 8-1 GRUB Menu Step 4 After the Helper image boots. It takes about 2 minutes to start the traffic optimization after the license is activated. but accelerator doesn't optimize the traffic yet. wait for the boothelper menu to display. wave474# Updating the NAM Image This section describes how to update the Cisco NAM Virtual Blade image. you must activate the Enterprise license. WARNING: There is an enabled accelerator in the system..

Reset application image CLI passwords to default 6 . FTP is the default protocol used by the boothelper. In cases like this. After the new image is installed. continue with Step 6. When the WAE prompt returns. If the virtual-blade session is in use.Chapter 8 Troubleshooting Unable To session Into the NAM Virtual Blade Main menu 1 . virtual-blade 1 session WAVE-274# virtual-blade 1 session Session already in use virtual-blade 1 session clear WAVE-274# virtual-blade 1 session clear WAVE-274# There are times when you might not be able to session into the NAM even when the session is not in use. virtual-blade 1 stop conf t virtual-blade 1 boot from cd-rom end virtual-blade 1 start Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 8-3 .Exit and shutdown Services Engine Selection [1234567nh]: Step 5 If networking is not setup.Download application image and reformat HDD 3 . Provide the FTP URL of the new software image. shutdown the Cisco NAM VB using option h. use option n to set up networking. Choose option 1 to download the Cisco NAM VB application image and write to the hard disk. you might not be able to start a new session.Send Ping n . You might not be able to enter the reboot command to get to the boothelper menu.Change file transfer method (currently ftp/http) 7 . stop and start the Cisco NAM VB: virtual-blade 1 stop virtual-blade 1 start Step 6 Step 7 Step 8 Step 9 Unable To session Into the NAM Virtual Blade This section describes how to clear the Cisco NAM VB.Display software versions 5 .Install application image from CD 4 . If networking is already set up.Download application image and write to HDD 2 . restore the Virtual Blade boot parameter to boot from cd-rom.Configure network h .

Chapter 8 Unable To session Into the NAM Virtual Blade Troubleshooting virtual-blade 1 session After you have downloaded the new application image. conf t virtual-blade 1 boot from disk end Installation and Configuration Guide for Cisco NAM Virtual Blade 8-4 OL-19550-01 . set the Virtual Blade boot parameter back to boot from disk.

A P P E N D I X A Using the Recovery CD You can use the recovery CD to re-install NAM application software on your Cisco NAM Virtual Blade if your appliance should suffer a catastrophic event.”. From the NAM console or command line. Figure A-1 GNU GRUB Boot Loader Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 A-1 . After you use the recovery CD to re-install the NAM application image.1 software kit (part number NAM-APPL-SW-4.1). The Cisco NAM Virtual Blade performs a reset and launches the GNU GRUB boot loader and displays the window shown in Figure A-1. you might have to reboot the Cisco NAM Virtual Blade again. enter the reboot command. the WAAS appliance console will temporarily display the bootloader window. and you can no longer boot the NAM application. This window displays for about ten seconds enabling you to select to boot the helper utility instead of the NAM 4. for more information. “Backing Up the NAM Virtual Blade. Booting the Recovery CD When you boot the Cisco NAM Virtual Blade from the recovery CD. To use the recovery CD: Step 1 Step 2 Insert the NAM 4. Otherwise. such as a hard disk crash. choose helper and press Enter within that 10 second interval to get to the helper utility Menu.1 Software Recovery CD-ROM into the DVD-ROM drive on the front panel of the Cisco NAM Virtual Blade. See Chapter 7. you can use the command-line interface (CLI) to restore the most recent configuration file to the WAAS appliance if you have stored a configuration file at an accessible location.1 application software (NAM-AP in Figure A-1). After this window displays for ten seconds. the Cisco NAM Virtual Blade will automatically boot the NAM application software. The recovery CD is part of the NAM 4. When using the recovery CD.

Appendix A Helper Utility Menu Options Using the Recovery CD Per the instructions.5-Eng) ----Main menu 1 .Download application image and write to HDD 2 .1(0. ‘e’ to edit the commands before booting or ‘c’ for a GNU command-line.Use application image configuration 2 . f. Helper Utility Menu Options This section describes the Helper Utility Menu. and any requirements for using a particular option.Configure manually 3 . you must first use menu item n to configure network parameters for the appliance. 3. what each option does. and h.Install application image from CD 4 . ----Configure Network interface: 1 . 7 d. 4. Press Enter to boot the selected OS. r. Option n .Reset application image CLI passwords to default 6 .return to main menu Installation and Configuration Guide for Cisco NAM Virtual Blade A-2 OL-19550-01 . Possible selections for the top level of the helper utility menu are 1.Change file transfer method (currently ftp/http) 7 . Inc. Note Before you can use menu items 1 and 2. use the ^ and v keys to select which entry is highlighted. 5. Helper Utility Menu Options.Exit and shutdown Services Engine Selection [1234567dnfrh]: See the next section. Network Analysis Module (NAM2200) helper utility Version 1.Send Ping n . Step 1 When the Configure Network Interface menu displays. Figure A-2 Helper Utility Menu ============================================================================== Cisco Systems. 2. The helper utility menu displays as shown in Figure A-2. enter 2 to configure manually. 6. n. for more information about the options. Step 3 Use the “v” key to select helper.Configure Network Use Option n to configure the network parameters for the appliance.Display software versions 5 .Exit and reset Services Engine h .Download application image and reformat HDD 3 .Configure network r .Show config r . and press Enter.

20.122.Use application image configuration 2 .1 0. Selection [123r]: 3 eth0 Link encap:Ethernet HWaddr 00:0E:0C:EE:50:3E inet addr:172.com/cgi-bin/tablebuild.20. netmask.Configure manually 3 .0 255.Download Application Image and Write to HDD Prior to using Option 1.122.cisco.0 b) Kernel IP routing table Destination Gateway Genmask Flags Metric Ref Use Iface 172.0. first use Option n to configure the network.0 UG 0 0 eth0 ----Configure Network interface: 1 .Show config r .0.0 172.127 Mask:255.0. Use Option 1 to download a version of the NAM 4.return to main menu Selection [123r] Step 3 Check your network configuration using Configure Network menu option 3.255.122.128 U 0 0 eth0 0.128 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:210 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:13632 (13.pl/nam-appl This URL requires you to have a Cisco service agreement and access to the internet to download the zipped software.255.255.Show config r .20.122.93 Bcast:172.0.20.93 netmask []: 255.255. This option enables you to download an image you might have stored at an FTP location or at a location you can access using http. Enter IP configuration: IP address []: 172.20.Appendix A Using the Recovery CD Helper Utility Menu Options Selection [123r]: 2 Step 2 The utility prompts you for the IP address.128 default gateway []: 172.0 0.1 ----Configure Network interface: 1 .255. You can download the latest version of NAM software from the following URL: http://www.Use application image configuration 2 .122. This option requires network connectivity and that network parameters be configured for the Cisco NAM Virtual Blade using helper menu item n.0.Configure manually 3 .3 KiB) TX bytes:0 (0. and default gateway for the appliance.1 application image from an FTP server location and write the image to the hard disk drive.return to main menu Selection [123r]: Option 1 . Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 A-3 .0.255.122.20.

Use Option 2 to download the NAM 4.1 application image from the recovery CD. This option is only necessary if you change the file transfer method by mistake. Option 4 .Display Software Versions Use Option 4 to display the current NAM application image version stored on your hard disk.Change to FTP/HTTP r . You can also download the latest version from Cisco.1 application image from an FTP server location or at a location you can access using http. Note The version of NAM software available on the recovery CD is the first release of the software and has no patches or upgrades. Selection [123456789dnfrh]:5 ----NAM application version: 4. This option might be necessary if you are unable to connect to your network and download a version of NAM software you archived earlier. Only FTP and http are supported. first use Option n to configure the network.Download Application Image and Reformat HDD Prior to using Option 2.Change File Transfer Method Use Option 6 to change the file transfer method.return to main menu Installation and Configuration Guide for Cisco NAM Virtual Blade A-4 OL-19550-01 . This option downloads a version of the NAM 4. Option 3 . Option 6 .1 application image and write the image to the hard disk drive. 1 .Reset Application Image CLI Passwords to Default Use Option 5 to reset the password for users root and admin to their default values.0(1) Selection [123456789dnfrh]: Option 5 . Using this option reformats the hard disk drives before writing the application image and will destroy all data such as reports or data captures.Appendix A Helper Utility Menu Options Using the Recovery CD Option 2 . This option reformats the hard disk drives before writing the application image and will destroy all data such as reports or data captures.Install Application Image from CD Use Option 3 to install the NAM 4. Selection [123456789dnfrh]: 7 ----Change file transfer method menu The current file transfer method is ftp/http.com.

91 Sending 5 ICPM ECHO_REQUEST packets to 172.Appendix A Using the Recovery CD Helper Utility Menu Options Option 7.91: icmp_seq=5 ttl=64 time=0.Send Ping Use Option 7 to send a ping to determine if network connectivity exists. done.102/0.91. Starting halt command: halt md: stopping all md devices..91 ping statistics --5 packets transmitted. part 1: Stopping klogd .166 ms ms ms ms ms --.122. Sending all processes the TERM signal.1 application image. 0% packet loss.91: icmp_seq=1 ttl=64 time=0. host = 0.... remove the recovery CD from the CD drive to enable the WAAS appliance to boot the application image.20.20.122. Stopping internet superserver: xinetd-ipv4.. Shutting down NAM (NAM2200).172.. time 4000ms rtt min/avg/max/mdev = 0.122. Unmounting local filesystems. .122.done. IP address to ping []: 172. Before using Option r. driver = 08 Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 A-5 .20. Stopping syslogd . Are you sure? [y/N] :y Stopping internet superserver: inetd.Exit and Shutdown Services Engine Use Option h to reset and shut down the WAAS appliance. driver = 08 <6>sd: Current: sense key=0x5 ASC=0x20 ASCQ=0x0 Synchronizing SCSI cache for disk sda: FAILED status = 1. enter the IP address or full domain name of the location to send the ping. done.122..91 (172. Sending all processes the KILL signal.20. Stopping internet superserver: xinetd.102 64 bytes from 172.20.153 64 bytes from 172.025 ms Option r. Option h. 64 bytes from 172.122. .91: icmp_seq=3 ttl=64 time=0.139/0. . host = 0..122. .122.91) 56(84) bytes of data. -----------------------------------------------------------------------Option h for recovery CD Selection [123456789dnfrh]: h About to exit and reset NAM. When prompted.20.91: icmp_seq=4 ttl=64 time=0. Unmounting remote filesystems.done. PING 172. : done. done.20. 5 received.122. Deactivating swap.151 64 bytes from 172..20.Exit and Reset Services Engine Use Option r to reset the WAAS appliance prior to rebooting the newly installed NAM 4..122.125 64 bytes from 172. Stopping OpenBSD Secure Shell server: sshd.20. message = 00. Synchronizing SCSI cache for disk sdb: FAILED status = 1.166/0.20. message = 00.91: icmp_seq=2 ttl=64 time=0.

Appendix A Restoring the WAAS Appliance Configuration Using the Recovery CD <6>sd: Current: sense key=0x5 ASC=0x20 ASCQ=0x0 ACPI: PCI interrupt for device 0000:07:00.0 disabled Power down.” Installation and Configuration Guide for Cisco NAM Virtual Blade A-6 OL-19550-01 . “Backing Up the NAM Virtual Blade. acpi_power_off called ----------------------------------------------------------------------------------------- Restoring the WAAS Appliance Configuration If you have stored your NAM configuration file at a remote server location you can access using FTP or HTTP. you can restore your NAM configuration file after a system recovery.1 disabled ACPI: PCI interrupt for device 0000:07:00. See Chapter 7.

INDEX A About 1-4 1-4 R Root default password 2-10 Audit trail B Boot loader A-1 S show tech 1-4 1-4 System Alerts G GNU GRUB GRUB menu A-1 8-2 T Tech Support 1-4 H helper utility A-1 4-5 V Virtual Blade backing up 7-1 Host throughput report I Installing a license 1-3 W WAAS software reinstalling 7-2 L Licenses 8-1 N NAM Image updating 8-2 1-4 NAM VB licensing information Installation and Configuration Guide for Cisco NAM Virtual Blade OL-19550-01 IN-1 .

Index Installation and Configuration Guide for Cisco NAM Virtual Blade IN-2 OL-19550-01 .

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