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5th June 2010

HPCA Monthly Learning Event

Patricia Wheeler, Ph.D. Managing Partner, The Levin Group LLC For Hyderabad Professional Coach Association June 5, 2010

Success and Failure in Senior Executive Transitions: Alexcel / Institute of Executive Development Research
Phase 1: 2007-2008 Web-based survey with selected interviews Targeted leaders in top 5% of their organizations 152 respondents
107 organizations 12 countries 21 industries Average size = 2,500 employees and $650M revenue
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Even Senior Leaders Fail


External Hires Internal Transfers

Source: Alexcel Corporation and the Institute of Executive Development, 2008

5th June 2010

HPCA Monthly Learning Event

What Drives Failure at the Senior Level


Reasons for Failure
0 25 50 75 100

Interpersonal leadership skills Personal skills, including the need for better selfmanagement and focus Technical or business skill

68

45

15

Source: Alexcel Corporation and the Institute of Executive Development, 2008

5th June 2010

HPCA Monthly Learning Event

What is the Real Learning Curve?


How many months does it take in your organization for a senior executive in a new role to reach full productivity
0%
< 1 month 3% 1%

10%

20%

30%

40% Internal Transfers External Hires

50%

1 - 3 mts.

8%

25%

3-6 mts.

29%

47%

6-9 mts.

18%

37%

> 9 mts.

7% 25%

Source: Alexcel Corporation and the Institute of Executive Development, 2008

5th June 2010

HPCA Monthly Learning Event

What Worksand What Doesnt


Internal External
Whats done What Works

Resources Provided
Whats done What Works

Pre-employment activities Orientations with other new executives Mentoring/informal buddy networks Executive coaching

n/a 22% 47% 33% 33%

n/a 11% 30% 43% 38%

26% 46% 48% 28% 33%

8% 19% 46% 36% 38%

Customized assimilation plans

Source: Alexcel Corporation and the Institute of Executive Development, 2008

5th June 2010

HPCA Monthly Learning Event

Key Transition Stakeholders: What drives success


Human Resources Manager Support both external and internal hires Give clear role expectations Help set realistic milestones Provide timely feedback Help leaders connect with new peers Invest in coaching and mentoring as appropriate Stay engaged! New Leader Understand your role Listen and listen some more Know how your performance will be measured Know how decisions are really made Seek multiple points of view

Provide a roadmap for success


Help keep the manager involved and engaged in the process Help the new leader find: A mentor to help build a strong network Buddies to answer basic questions in an informal way An External Executive Coach to address sensitive and confidential issues
8

Be resilient
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Human Resources

Manager Doesnt clarify role expectations/timelin es Expects the new leader to succeed without sponsorship and support Waits too long to suggest course corrections New Leader Doesnt clarify role, objectives and culture Doesnt create new stakeholder connections Is overconfident in skills and abilities Doesnt know leader strengths and challenges

Doesnt provide early corrective feedback


Assumes the manager is coaching/developing effectively Doesnt help new leader identify key stakeholders and build relationships

Assumes past success automatically leads to future success


5th June 2010 HPCA Monthly Learning Event

Suggestions to maximize transition success:


Measure qualitative skills in your

hiring process
Set reasonable expectations for

transitioning leaders
Support internal transitions as well Invest in coaching and mentoring Find mistakes early and take decisive

action
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Thank You!
Subscribe to Leading News (www.LeadingNews.org) To receive articles and invitations to events presented by Marshall Goldsmith and Patricia Wheeler Visit Our Website: TheLevinGroup.com +01 404.377.9408 Patricia@TheLevinGroup.com
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Upcoming Events
Monthly Virtual Learning Events
19th June 2010 Saturday, 10:00 am IST Prabha Chandrasekhar, PCC
http://www.kingsolutionsinc.com/about/prabha-chandrasekhar/

24th July 2010 Saturday, 7:30 pm IST Marshall Goldsmith


million-selling author of What Got You Here Won't Get You There & MoJo

Watch out for more.


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