Quality of Work life Concept Quality of work life refers to the level of happiness or dissatisfaction with one's career

. Those who enjoy their careers are said to have a high quality of work life, while those who are unhappy or whose needs are otherwise unfilled are said to have a low quality of work life. Definition • Quality of life is defined as the level of enjoyment in a person's life. • In general, it is based on many factors. At a minimum, a person's basic needs must be met for them to have a high quality of life---they must be generally healthy, have enough to eat and have a place to live. Once a person's basic needs are met, that person's quality of life is largely determined by their own personality, their desires and their level of personal fulfillment. • A person with a high quality of life tends to feel as though all of their important needs and wants are fulfilled. • They are generally happy and overall feel as though their life is good. A person without quality of life is lacking in one or several basic areas of his life. Application to the Workplace • Quality of work life is specifically related to the level of happiness a person derives for his career. • Each person has different needs when it comes to their careers; the quality level of their work life is determined by whether those needs are being met. • While some people might be content with a simple minimum wage job as long as it helps pay the bills, others would find such a job to be too tedious or involve too much physical labor and would find such a position to be highly unsatisfactory. • Thus, requirements for having a high "quality of work life" vary from person to person. • Regardless of their standards, those with a high quality of work life generally make enough to live comfortably, find their work to be interesting or engaging and achieve a level of personal satisfaction or fulfillment from the jobs that they do. • In other words, employees who are generally happy with their work are said to have a high quality of work life, and those who are unhappy or unfulfilled by their work are said to have a low quality of work life. Achieving a High Quality of Work Life • To achieve a high quality of work life, it is essential to choose a job that fulfills your needs. • First, you must determine what those needs are. If you want a job that engages your mind and challenges you, it is important to understand that in advance so you can earn the qualifications that will allow you to obtain such a job. • It is helpful if you choose a job you are interested in; you need to consider what your interests are and research jobs within those areas.

• use of one’s present skills. pay attention to your interaction with existing employees when you go for interviews---the way you are treated by your boss and coworkers will have a tremendous impact on your quality of work life. • employee participation in the management. Finally. • fairness and equity. • effect on extra work activities. can improve the quality of work life. Components of QWL Taylor (1979) more pragmatically identified the essential components of quality of working life as basic extrinsic job factors of wages. even if those benefits are minimal. • job satisfaction. and the intrinsic job notions of the nature of the work itself. • life satisfaction. Dealing with a Low Quality Work Life • Unfortunately. • social support. He suggested that a number of other aspects could be added. • happiness.• • • Make a list of things you are looking for in a job and speak with a career counselor or attend career fairs to determine which jobs are most likely to fulfill those needs. Warr and colleagues (1979) in an investigation of quality of working life. • self development. • For those with a low quality of work life who are unable or unwilling to change jobs. and • self-rated anxiety Baba and Jamal (1991) listed what they described as typical indicators of quality of working life. • intrinsic job motivation. considered a range of apparently relevant factors. including: • individual power. • social relevance of the work or product. • A shift in mindset to focus on the benefits. including: • work involvement. • a meaningful future at work. some people find themselves with a low quality of work life. hours and working conditions. • Unhappy employees can attempt to improve their quality of work life by choosing to focus on the positive components of their jobs. including: . despite their best efforts. • higher order need strength. You will want to ensure the culture of the business matches your own comfort level. • perceived intrinsic job characteristics. it is important to cope effectively with the situation.

job stress. organisational commitment and turn-over intentions. Ellis and Pompli (2002) identified a number of factors contributing to job dissatisfaction and quality of working life in nurses. • shift work. • Lack of opportunity to learn new skills. • resident aggression. • professional isolation. • workload. inability to deliver quality of care preferred. • lack of involvement in decision making. work role conflict. • poor relationships with supervisor/peers. Measurement of QWL • The Job & Career Satisfaction (JCS) scale • The General well-being (GWB) scale • The WRQoL Stress at Work sub-scale (SAW) • The Control at Work (CAW) subscale • The WRQoL Home-Work Interface scale (HWI) • The Working Conditions scale . job involvement. • balance of work and family. work role ambiguity. work role overload. including: • poor working environments.• • • • • • • • job satisfaction. • lack of recognition. • role conflict.