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Adobe® Premiere Pro® Read Me

Welcome to Adobe® Creative Suite® 5 Premiere Pro. This document contains late-breaking product information, updates, and troubleshooting tips not covered in the Premiere Pro documentation. Minimum system requirements Install your software Uninstall your software Trial software Electronic licensing Registration information Font installation Known issues Customer care Other resources Minimum system requirements Windows®
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Intel® CoreTM2 Duo or AMD Phenom® II processor; 64-bit support required 64-bit operating system required: Microsoft® Windows Vista® Home Premium, Business, Ultimate, or Enterprise with Service Pack 1 or Windows® 7 2GB of RAM (4GB or more recommended) 10GB of available hard-disk space for installation; additional free space required during installation (cannot install on removable flash- based storage devices) 7200 RPM hard drive for editing compressed video formats; RAID 0 for uncompressed 1280x900 display with OpenGL 2.0-compatible graphics card 1

visit www. Mac OS X v10. export to tape. additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash-based storage devices) 7200 RPM hard drive for editing compressed video formats.com/products/creativesuite/design/systemreqs For CS Live system requirements.adobe. Some Online Services may be subject to fees and require a subscription. external Blu-ray burner for creating Blu-ray Disc media) QuickTime 7.com/go/premiere_systemreqs for the latest list of supported cards Adobe-certified card for capture and export to tape for SD/HD workflows OHCI-compatible IEEE 1394 port for DV and HDV capture. RAID 0 for uncompressed 1280x900 display with OpenGL 2.6. The Online Services.accelerated performance 2GB of RAM (4GB or more recommended) 10GB of available hard-disk space for installation.adobe.adobe. and access to some services may require user registration.3 required for GPU.com.adobe.0–compatible graphics card Adobe-certified GPU card for GPU-accelerated performance.2 software required for QuickTime features Broadband Internet connection required for online services For updates to system requirements. visit www. may not be available in all countries.6. languages.adobe.com/go/premiere_systemreqs for the latest list of supported cards Core Audio–compatible sound card DVD-ROM drive compatible with dual-layer DVDs (SuperDrive for burning DVDs.6.• • • • • • • Adobe-certified GPU card for GPU-accelerated performance. visit www. Install your software 2 .com/go/cslive_requirements This product may allow you to extend its functionality by accessing certain features that are hosted online.6. including the Adobe CS Live online services ("Online Services"). and/or currencies and may be discontinued or modified in whole or in part without notice.7 or v10. and some features thereof. Use of the Online Services is governed by separate terms of use and by the Online Privacy Policy. visit www. and transmit to DV device Sound card compatible with ASIO protocol or Microsoft Windows Driver Model DVD-ROM drive compatible with dual-layer DVDs (DVD+-R burner for burning DVDs. Fees subject to change. Blu-ray burner for creating Blu-ray Disc media) QuickTime 7.3. For more details and to review the terms of use and Online Privacy Policy.2 software required for QuickTime features Broadband Internet connection required for online services Mac OS • • • • • • • • • • • Multicore Intel® processor with 64-bit support Mac OS X v10.5. visit www.

You must have administrative privileges or be able to validate as an administrator. double-click Install. If it cannot find it. and follow the on-screen instructions. the installer will self-extract and launch automatically.1. 3. Microsoft Office applications. It is also recommended to temporarily turn off virus protection during the installation process.exe. please contact Adobe Customer Support. navigate to the application folder found at the root level on your disk. and then follow the on-screen instructions. If the installer does not launch automatically. On Mac. double-click Set-up. 5. Before you install. and browser windows. Do one of the following: Windows: o o Insert the DVD in your drive.exe to start the installation process.com/go/cs5install/. Known issues • • • Serializing the installation after having previously launched in trial mode will require that you restart your application in order to install the additional files that were not included in the trial installation (#2559971) QuickTime for Windows needs to be installed in order to use Video PSD files within Premiere Pro.app. 4. open the folder. then input your new and previous serial numbers in the serialization screen shown during launch. and then follow the on-screen instructions. If the installer does not launch automatically. Mac: o o Insert the DVD in your drive. navigate to the Adobe CS5 folder found at the root level on the DVD and double-click Set-up. open the folder. go to www. the installer will check your system to find the valid upgrade product. navigate to the Adobe CS5 folder. double-click Install. 2. For additional CS5 installation help. close all applications currently running on your system—including other Adobe applications. and then follow the on-screen instructions.adobe. navigate to the application folder. you cannot install to the root drive. You can also install the software in trial. If you are upgrading from an Adobe product bundled with the purchase of a Sony product. If you downloaded the software from the web. (#BG044824) 3 . it will ask you to input the serial number of the product being upgraded. If you are installing as an upgrade. If you downloaded the software from the web.app.

and then follow the on-screen instructions. so the number may not equal the listed components size. (#BG064131) The “Total Size” displayed in the installer Options screen includes space required for components required for the installation but not shown in the component list. Before you uninstall. Trial software Entering a serial number Enter the serial number for the software you purchased in the serialization screen. If the product you purchased is one of the Creative Suites. Other applications installed as part of the same Creative Suite will recognize the new serial number the next time the applications are launched. close all applications currently running on your system—including other Adobe applications. o IMPORTANT: Mac OS has new uninstall functionality. you must first deactivate the software on your computer. Note: If you want to install the product on a different computer.• • • • When installing on Windows Vista64. The application will be installed in the correct location: c:\program files(x86). click Uninstall/Change. Do one of the following: o In Windows Vista and Windows 7. you will need access to the original installer (CD. choose Help > Deactivate. Select the product that you want to uninstall. To deactivate. (#BG059229) The installation may take from twenty minutes to over one hour depending on the product and the number of components chosen to be installed. you can enter the serial number in any of the applications contained in the Creative Suite. then Authenticate as an Administrator and follow the onscreen instructions. You can enter a serial number for the application itself or a serial number for any Creative Suite that contains the application. 4 . Note: In order to install additional components or reinstall your software after your original installation. (#BG050030) For more detailed information about troubleshooting your installation.adobe. double-click the product installer in Applications/Utilities/Adobe Installers or double-click on the Uninstall alias located in the Application folder. DVD or the download from the web). Repair is not an available option. and browser windows. Microsoft Office applications. open the Windows Control Panel and doubleclick Programs and Features.com/support/loganalyzer/. To safely uninstall on Mac OS X. The serialization screen will load the first time you launch the application. Uninstall your software 1. Select Remove Components. 2. go to http://www. an incorrect default installation location appears. DO NOT drag applications to the trash to uninstall them.

This product may automatically attempt to activate over the Internet. Please register to get up-to-date product information.adobe.jsp.com/resellerfinder/na/reseller. See www. The Creative Suite 5 installer installs fonts into a default system font directory.adobe.adobe. and listings of fonts included on DVD for each of the CS5 products.html to find our OpenType User Guide. it will recognize the new serial number. You will have 7 days from the first launch of your trial to enter an Adobe ID. To find a reseller in your area. go to http://partners. If any of the applications have already been serialized with a different serial number. and invitations to Adobe events and seminars. Then on the next launch of the application. listings of fonts installed by the different CS5 products. you will no longer have access to your trial. a volume licensing serial number can be used to serialize all Creative Suite applications. Acrobat 9 volume licensing software must be purchased from an authorized Adobe licensing center. Please contact your reseller or authorized Adobe licensing center to place an order for a volume license. The serial number you purchased is for the use of the software in a specific language. and will only be accepted by a product installed in that language. newsletters. links to font specific readmes.com/activation for details. Font installation All font related documentation is online. Volume licensing Volume licensing customers cannot purchase from a trial directly. Visit http://www.com/type/browser/landing/creativesuite/creativesuite5. Electronic licensing You must accept the license agreement and warranty terms to use this product. except the Acrobat 9 trial or retail versions that ship with Creative Suite. Adobe ID and CS Live An Adobe ID is required to use this software as a trial and set up access to Adobe CS Live online services during your trial period. it will continue to use that serial number until you remove the older serial number using the Help > Deactivate > Erase my serial number. However.com/products/eulas for details.adobe. If you do not provide an Adobe ID within 7 days from the first launch. OpenType ReadMe. Registration information Creating an Adobe ID registers your software. Many of these fonts are newer versions of fonts installed by Creative Suite 4. training.Only applications running as a trial will recognize the new serial number. See www. If the installer finds older versions 5 .

The default system font directory is: Apple Macintosh: <System Disk>/Library/Fonts Windows: <System Disk>:\Windows\Fonts The older fonts will be saved in the new directory: Apple Macintosh: <System Disk>/Library/Application Support/Adobe/SavedFonts/current Windows: <System Disk>:\Program Files\Common Files\Adobe\SavedFonts\current This new directory will also contain a file named "Read Me.adobe. (#2481384) Adobe Photoshop support between Adobe After Effects and Adobe Premiere Pro are not the same. (#2455402. There are additional fonts on the installation disc. #2534074) VST audio plugin parameters may be set to incorrect values when switching presets. (#2536080) When attempting to preview or capture DV (On a Mac). For information on installing these fonts. You can re-install the older fonts by deleting the new font files from the default system font directory. Save the file in TIFF format to import into Adobe Premiere Pro. Copy/Pasting complex Adobe Photoshop files between Adobe After Effects and Adobe Premiere Pro can result in mismatched results.of these fonts in the default system font directory. the sound from the DV device often takes several seconds before being audible through the computer.html" which lists the saved fonts. (#2526045) A red frame (that indicates an error frame) may appear in captured HDV footage (#2516899) RED R3D files cannot be imported (Mac) or rendered correctly (Windows) when the media is located in a double-byte file path. • • • • • • • • • Turning thumbnails off in the timeline will result in better performance when opening populated sequence timelines (#2559596) Adobe Premiere Pro does not import . and save them to a new directory. (#2539821) Timecode is not supported in XDCAM HD422 imported media. and moving the old files back into that directory.psb files (Photoshop large file support). (#2539751/#2535184) Audio only capture on Mac is not supported. see http://www.com/go/learn_fontinstall_en. Known issues Please refer to Adobe Support for late-breaking information and known issues for all Creative Suite 5 applications. it will uninstall the older versions. 6 . and the version numbers of the new and old font files. Using flattened Adobe Photoshop files is the recommended method to copy/paste between Adobe After Effects and Adobe Premiere Pro.

adobe. Outside of North America. GPU acceleration is only supported on a limited set of NVIDIA graphic cards.com/go/support/. sales. Changes from CS4 to CS5 • • • The fonts that are provided in Adobe Premiere Pro CS5 have changed from Adobe Premiere Pro CS4. drive I/O) may result in limited performance gains from the Adobe Mercury Playback Engine GPU acceleration. Dynamic Link • Recursion is now possible using Adobe Dynamic Link. go to http://www. AVI files that use the Cinepak codec is not supported in Adobe Premiere Pro CS5 since the codec is not 64-bit compatible.com for your region or country and click on Contact.com/go/intlsupport/ and click on Change beside the country name in order to select your own area. Support Plan Options and Technical Resources If you require technical assistance for your product. However. and other non-technical issues.adobe. registration. However if you nest or cause an illegal recursion Adobe Dynamic Link will go offline. 7 .CUDA information • • • • • Adobe Mercury Playback Engine GPU acceleration requires a certified CUDA support driver from NVIDIA. Opacity changes and compositing with opacity on large frame sizes can cause poor playback. You will need to manually undo the recursions. Customer Care Customer Service Adobe Customer Service provides assistance with product information. please visit Adobe. Titler templates and Titler style presets that were dependent on the fonts were also removed. CUDA accelerates the effects rendering on a clip but does not accelerate the file I/O from the drive into Premiere Pro. (#2429830) The Clip Notes feature is no longer available in Adobe Premiere Pro CS5. The Adobe Mercury Playback Engine GPU acceleration takes advantage of the graphic card and its memory. A new solution will be made available in a future release or update. To find out how to contact Adobe Customer Service. working with numerous layers of large stills and/or video frame sizes may overwhelm the memory of the graphics card that could lead to failures. As a result. The acceleration icon that is displayed in the effects panel depict which effects are accelerated with GPU playback. including information on complimentary and fee-based support plans and troubleshooting resources. more information is available at http://www. Slower system performance (CPU.

go to http://www.adobe. Adobe user-to-user forums. Adobe Support Advisor and more.Free troubleshooting resources include Adobe’s support knowledgebase.adobe. Adobe website Adobe TV Adobe Design Center Developer Center User Forums Adobe User Groups Adobe Marketplace and Exchange Training Adobe Certification Program Adobe Partner Programs Find an Adobe Authorized Training Center Find an Adobe Authorized Print Service Provider © 2010 Adobe Systems Incorporated.com/go/pr_readme_en Online Resources For complete Help plus community-based instruction. please try rebooting your system prior to contacting Support. and support.html Read Me documents: www.com/go/learn_PremierePro_support_en.com/go/premiere_features. inspiration.adobe. If you are having any issues with installing or uninstalling any of your Creative Suite 5 applications. All rights reserved. go to www. 8 .com/go/cs5install/. For additional CS5 installation help. Other resources Features: www.adobe. We are continually making additional tools and information available online in order to provide you with flexible options for resolving issues as fast as possible.