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State of Connecticut

Situation Report
Dannel P. Malloy, Governor
Department of Emergency Services & Public Protection

Winter Storm October 29, 2011 Report Period: November 1, 2011 0600 hrs November 1, 2011 1200 Hrs Situation Report #16 State Emergency Operations Center Activation Level: Full Activation On Saturday October 29, 2011 at 2:00 PM Governor Dannel Malloy activated the State Emergency Operations Center. The State EOC is fully staffed with additional partners. Summary Statewide, road conditions have improved however debris continues to be a problem. Major power outages exist. Local entities are opening shelters and warming centers as needed and are engaged in providing other public services. Debris Management, Commodities, Mass Care & Sheltering, Fuel and Communications Restoration Task Forces have been established. Two storm related traffic collision fatalities have occurred, one in Hebron, one in Hartford. At the request of Governor Malloy, the President has issued an emergency declaration FEMAA-3324-EM for the State of Connecticut. This emergency declaration authorizes FEMA to provide emergency protective measures, limited to direct federal assistance, at 75 percent federal funding. This assistance is for all eight counties in the State of Connecticut. The following notice is posted on the DEMHS Web Site Notification Page: All state employees, including non-essential employees, are expected to report to work as scheduled unless their worksite is closed and they have not been required to report to an alternate office. A list of state buildings that are currently closed can be found below. Non-essential employees may also contact their worksites directly to verify their building status. In some cases, employees may be asked to report to alternate worksites due to agency operating needs. Please contact your agency for that information. Department of Transportation employees should call 860-594-3110 for updates on reporting to work on November 1, 2011. Department of Motor Vehicles Enfield office employees should report to the agencys Wethersfield office; DMVs New Britain office employees should report to the agencys Waterbury office; and DMVs Winsted office employees should report to the agencys Waterbury office.

For an updated listing of Judicial Branch closures and information for jurors, please visit the Judicial Branch website.

DMV Enfield Office 4 Pearson Way DMV New Britain Office 85 North Mountain Road DMV Winsted Office 151 Torrington Road 287 Main Street East Hartford (Judicial Administrative Office) Enfield GA Courthouse 309 Wawarme Avenue Hartford Litchfield Judicial District Courthouses Manchester GA Courthouse
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587 East Middle Turnpike Manchester (Adult Probation) 699 East Middle Turnpike Manchester 165 Miller Street Meriden (Probation Office) Middletown Judicial District Courthouses (Superior and Juvenile) 117 Main Street Extension Middletown 2081 South Main Street Middletown One Grove Street New Britain Cedarcrest Hospital Campus Newington 555 Russell Road Newington Tolland Judicial District Courthouses (including GA19, Tolland JD, Rockville Juvenile and Rockville Support, Vernon Family Services Torrington Juvenile Courthouse 62 Commercial Boulevard Torrington 936 Silas Deane Highway Wethersfield (Judicial Administrative Office) 225 Spring Street Wethersfield (Judicial Administrative Office) 60 State Street Wethersfield (to the rear) DAS Fleet Garage 60 State Street Wethersfield (to the rear) DAS Surplus Center Probate offices closed Tuesday November 1, 2011 are: Farmington-Burlington Probate District (Farmington) Glastonbury-Hebron Probate District (Glastonbury) Litchfield Hills Probate District (Litchfield) Middletown Probate District (Middletown) Newington Probate District (Newington) Region #14 Probate District (Marlborough) Region #22 Probate District (Southbury) Tolland-Mansfield Probate District (Tolland) Weather Report Today, 11/1/11: After a cloudy start, partial sunshine. High: 54 inland, 54 shore. Tonight: Clear and cold. Low: 29. Emergency Support Function (ESF) Reports ESF 1 - Transportation Department of Transportation Bradley International Airport : Much of Bradley is still on generator power. Flights are running a normal schedule. Bus: Buses are running with delays around Waterbury and Hartford Traffic: Crews are continuing to open roadways throughout the state. District 3 has no total closures and has afforded some personnel to assist with our District 4 crews.


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ESF 2 Communications Public Safety Communications Municipal situation reports continue to be monitored for public safety communication system issues. No direct request for assistance received as of time of this report. DESPP/CTS reporting 31 sites on backup generator power, one site continues on a deployable generator due to primary generator failure and 4 troops remain on troop generators. DESPP HQ primary power has been restored. CSP Troop telephone service has been restored to all but one Troop. That one Troop had service restored however the telephone carrier generator failed. Public Communications A request for restoral of EOC internet service has been fulfilled. We are experiencing an increase in requests for generators to power SLCs. Additionally, due to reports of widespread tree damage, increase in backhaul connectivity troubles being realized. Communications continue with commercial wireless carriers, wireline providers, and VoIP providers, with additional Task Force meetings scheduled (see attached update). Anticipate fueling of generators to be a concern among the EFS2 community. Assistance provided to one carrier upon request for the provisioning of fuel. Providers are conducting continuous reconnaissance on their systems and are reporting back. Debris continues to be a challenge in the restoration of power. The DHS OEC representative has arrived on site and has been briefed. Communications Task Force Last Task Force Meeting: 11/1 10AM Next Task Force Mtg: 11/1 3PM General Update: Wireless: Roughly 35% of sites down across the state. The counties with the greatest percentage of cell sites out are Litchfield (59%), Tolland (51%), and Hartford (50%). Backup generators continued to be deployed throughout the day. Priority sites for restoration of commercial power have been identified and communicated to electric distribution companies. Wireline: Continuing increase in identified downed service drops, expected to continue as power is restored to more areas of the state. VOIP/Video: Restoration continuing to track with commercial power restoration. Most networks are in good-shape and dropped lines are being repaired ahead of commercial power restoration. AT&T - As of this morning, reported wire-line outages are up to 9200. There are 246 cell towers offline (121 attributed to commercial power and 118 with T1 issues) Yesterday 45 cell towers brought up. Verizon landline - minimal damage observed. Once power is restored the company will have a better gauge as to the impact. Greenwich reporting 2-3 times normal trouble reports. Verizon Wireless - 8% of sites are Out of Service (OOS) mostly backhaul and 27% are on generator. Most of the OOS sites have overlap from working towers. Sprint Primarily out due to power (75%), 25% are T1 related. Some restoration yesterday, Tolland and Litchfield counties, outages are widespread. T-Mobile: is currently operating at 60% with some 274 sites down. Some improvements in southern part of state.

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Cablevision - Making slow progress since this morning, reports that 31K (down from 41K yesterday) customers are out of service. This represents about 12 percent of its customers in the state. Charter - Charter has back up generators powering all of its Connecticut head-ends and hub sites. The company has three hubs in northeast CT that are on commercial power. In addition, Charter reports that 40% of its Connecticut customers are without service. Comcast After assessment yesterday no network events, two fiber breaks yesterday repaired. None pending. Better overall position than Irene. Comcast has replaced over 1,000 customer drops in the last 24 hours and are actively repairing an additional 3,000 today. (4700 currently out COX 55,000 customers without service at this time. Coordinating closely with CL&P on restoration. Deploying additional field crews and generators today. MetroCast - Reports that any service interruptions were minimal, and all services were restored prior to any customers commercial power being restored

ESF 3 Public Works and Engineering State and local entities continue to assess the status of their infrastructure, roads, and debris conditions.

ESF 4 - Firefighting Department of Emergency Services and Public Protection Commission of Fire Prevention and Control No significant events reported by local, county or regional fire service representatives. Continue to follow-up on inquires from the field regarding various storm related issues. Revised a Winter Storm Safety public information commications. Continue to receive replies to a "well being" check survey we had sent to fire department's statewide. No significant issues identified or needs noted. The Connecticut Fire Academy facility in Windsor Locks is still without commercial power, operating on emergency generator. There is no internet connectivity. Phone service had been interrupted however was restored this morning and has been intermittent.

ESF5 Emergency Management The following Task Forces have been established: Debris, Commodities, Fuel, Communication Restoration, Sheltering and others as appropriate. A FEMA IMAT request was made to assist with response and recovery operations. The request was granted and FEMA staff has arrived at the EOC.

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EOCs OPEN (57) Andover -monitoring Avon Bethany Bethel - partial Bloomfield Bolton Bridgeport monitoring Bristol Burlington Canton partial Cornwall Coventry Danbury Darien partial Durham East Granby East Haddam - partial East Hartford East Windsor Easton monitoring Ellington Fairfield monitoring Glastonbury Goshen Greenwich partial Guilford-partial Hartford Hebron - partial Kent Lebanon Manchester Mansfield Middlebury Middletown Monroe - monitoring New Canaan Newtown - partial Norwalk monitoring Orange - monitoring Plainville partial Scotland Seymour Sharon -partial Shelton -partial Simsbury - monitoring Somers Southbury - partial South Windsor Stamford partial

CERT Team Activations Bethel Bolton Bristol Coventry East Haddam East Hartford Ellington Enfield Granby Haddam Hamden Hartford New Milford Orange Plainville Prospect Redding Ridgefield Southington Vernon West Haven Wilton Windsor Locks Wolcott


Local State of Emergency Declarations (20) Ashford Berlin Bolton Durham Enfield Haddam Hartford Mansfield Meriden Morris Plymouth Seymour Somers Sprague Trumbull Watertown Berlin Bolton Durham Enfield Weston

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Sterling Stratford - monitoring Tolland Thomaston Trumbull full Union-monitoring Vernon Waterbury Weston Partial Westport partial Wethersfield - partial Willington Wilton monitoring Windsor Windsor Locks

FEMA The FEMA Federal Coordinating Officer is on site with other members of FEMA Incident Management Assistance Team. DEMHS Region 1 Regional Office staffed by DOC Staff. All requests forwarded. Coordinator available by phone, pager, radio. Region 2 Regional Office staffed by DOC Staff. All requests forwarded. Coordinator available by phone, pager, radio. Region 3 Monitoring local situation reports. Region 4 Monitoring local situation reports. Region 5 Monitoring local situation reports. ESF6 Mass Care, Housing and Human Services Numerous municipalities have declared emergencies and opened shelters. The state has activated the food commodities team to plan for releasing USDA food to schools to use as community centers. A Mass Care and Sheltering Task Force have been established. Commission on Higher Education is polling their facilities for possible availability as warming, charging, and possibly showering centers.
Shelters (75) Red Cross and Town operated Bantam Newington Beacon Falls Newtown Berlin New Britain Bethany New Canaan Bethel New Fairfield Bloomfield Northfield Bolton Orange Branford Oxford Bristol Plainville Burlington Plymouth Canton Portland Cheshire Ridgefield (2) Clinton Rocky Hill Columbia Salisbury Cornwall Oxford Warming Centers (15) Columbia Coventry Darien Columbia Easton Greenwich Hampton Lebanon Norwalk Pomfret Scotland Sprague Warren Hampton Wilton MRC Activations (4) Fairfield Middletown Weston Stratford-Trumbull Northeast Connecticut

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Cromwell Danbury East Hartford East Hartland East Windsor Enfield Farmington Glastonbury Granby Guilford Harwinton Hartford Hebron Kent Lebanon Manchester Mansfield Marlborough Meriden (3) Middlebury Middletown Monroe

Scotland Seymour Sharon Simsbury Somers Southbury South Windsor Southington Suffield Thompson Torrington Trumbull Wallingford Waterbury Watertown Weston Willington Windsor Wilton Woodbridge Woodstock

Woodstock Easton Greenwich

Commodities Task Force Members of the Commodities Task Force are prepared for the arrival of food and water. Materials handling equipment and support facilities have been established. The task force is also managing donations and collaborating with appropriate agencies for approval for distribution.

American Red Cross-ARC There have been reported from the 5 areas of the state that 54 overnight shelters remain open with an approximate population of 2728. The Red Cross is encouraging the towns to have citizens bring personal care items including bedding to the shelter.

ESF7 Resource Support Debris Management Task Force Sprint tower access roads confirmed cleared for 3 locations [Guilford, North Branford, Glastonbury] En route to assess 3 other locations where Sprint tower access roads reported blocked [Southbury, Prospect, Woodbury] Requested CL&P to address wires at entrance to sewage pump station in Bristol work in progress DOT & CL&P Confirmed that tree blocking road and Comcast cable on Route 85 has been addressed; road cleared; Comcast personnel en route Equipment available today: 2 grapple trucks, potentially bobcats & chainsaw crews Equipment available tomorrow: 15 grapple trucks, potentially bobcats & chainsaw crews CT National Guard provided briefing: Guard crews and all assets supporting CL&P route clearance in Route 8 corridor.

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ESF8 Public Health and Medical Services Department of Public Health

Hospital Status:

6 Hospitals show their Emergency Operations centers either partially or fully operating, they are: Bristol Hospital Saint Francis Hospital Waterbury Hospital Charlotte Hungerford Hospital Danbury Hospital New Milford Hospital Johnson Memorial and New Milford Hospitals continue to operate on generator power Received a notification New Milford Hospital Morgue at capacity. No assistance required at this time. Hospitals continue to receive medically frail persons solely due to loss of power that are impacting hospital resources. CCMC reporting several vent-dependent patients in this category. Request transmitted for priority residential power restoration to these person's addresses. Two cancer treatment centers reportedly still without power threatening patient care. Emergency power restoration request submitted and reiterated. Hospitals continue to struggle with staffing issues related their inability to contact some employees and limited gas supply for personal vehicles for transportation into worksites. Significant numbers of persons continue to present at emergency departments due to carbon monoxide exposure, often the result of unsafe cooking and heating practices. DPH continues to work to improve public awareness of this issue. WIC Update: Because of the power outage, plans have been made to transfer WIC services from the Burgdorf Clinic on Coventry Street (Hartford) to Community Health Services (CHS) at 500 Albany Avenue (Hartford) beginning tomorrow November 1. State WIC IT staff, State WIC Nutrition staff and Hartford WIC staff will make the transition first thing in the morning and hopefully be able to serve clients immediately. Another update will be sent in the morning when the infrastructure is up and tested as logistics are not 100% sure at this time. Once operational, clients will be contacted as to the change in location. Additionally, State WIC staff and WIC staff at the Park Street WIC site have been notified for directing clients, and signs will be posted at the Burgdorf clinic. Contact has been made with the Chief Operating Officer at CHS who has confirmed the use of this location for the remainder of the week, should it be necessary. Three, free standing residential substance abuse facilities, one with a woman and childrens program have evacuated to sister facilities. Six, Mental Health Community Residence/Mental Health Residential Living Centers have evacuated to sister facilities and/or shelters. There are currently 81 nursing homes and 29 residential care homes on generator. Two nursing homes have identified a reserve of fuel for two days, however are having difficulty arranging a delivery. They have been referred to the local emergency management director for further assistance. FLIS has been unable to make contact with 6 facilities, on-site visits are scheduled.

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Boil Advisory Notices Still in Effect CT1189091 RURAL WATER CO, INC-RIDGEFIELD LAKES #1 RIDGEFIELD Ridgefield Health Department CT1189101 RURAL WATER CO, INC-RIDGEFIELD LAKES #2 RIDGEFIELD Ridgefield Health Department CT1189111 RURAL WATER CO, INC-RIDGEFIELD LAKES #9 RIDGEFIELD Ridgefield Health Department CT1189121 RURAL WATER CO-RIDGEFIELD LAKES-WELL #4 RIDGEFIELD Ridgefield Health Department CT1180071 RURAL WATER CO, INC-CRAIGMOOR RIDGEFIELD Ridgefield Health Department CT1180081 RURAL WATER CO-RIDGEFIELD LAKES-MAIN SYS RIDGEFIELD Ridgefield Health Department CT1180041 RURAL WATER CO, INC-SCODON-WELLS #2 & #3 RIDGEFIELD Ridgefield Health Department CT0960161 UNITED WATER CT, INC. - DEAN HEIGHTS SYS NEW MILFORD New Milford Health Department CT0960011 UNITED WATER CT, INC.-NEW MILFORD SYSTEM - CAMELOT SERVICE AREA NEW MILFORD New Milford Health Department CT0910021 RURAL WATER CO, INC-FIELDSTONE RIDGE NEW FAIRFIELD New Fairfield Health Department CT0910031 RURAL WATER CO, INC-OAKWOOD ACRES NEW FAIRFIELD New Fairfield Health Department CT0780141 JENSENS, INC. ROLLING HILLS RESIDENTIAL MANSFIELD Eastern Highlands Health District CT0780101 CLUB HOUSE APARTMENTS MANSFIELD Eastern Highlands Health District CT0180141 RURAL WATER CO, INC-BROOKFIELD DIV. BROOKFIELD Brookfield Health Department CT0180051 RURAL WATER CO, INC-BROOK ACRES BROOKFIELD Brookfield Health Department CT0180071 UNITED WATER CT, INC.- GREENRIDGE SYSTEM BROOKFIELD Brookfield Health Department CT0180201 WOODCREEK VILLAGE CONDOMINIUM ASSN, INC BROOKFIELD Brookfield Health Department CT1189201 RURAL WATER CO, INC-SCODON - WELL #4 RIDGEFIELD Ridgefield Health Department

Department of Mental Health and Addiction Services DMHAS The State Department of Mental Health and Addiction Services still have the following facilities without power: Blue Hills Hospital in Hartford (On Back-Up Generators) Capital Region Mental Health Center (CRMHC) in Hartford (On Back-Up Generators) as well as Robinson House in West Hartford (No power) Connecticut Valley Hospital in Middletown (On Back-Up Generators) River Valley Services (RVS) in Middletown (On Back-Up Generators) Western Connecticut Mental Health Network WCMHN) in Waterbury (192 Grandview Ave., Building A and 95 Oak Street) RVS, CRMHC & WCMHN are each requesting 100 meals for clients who are in the community, without power, and are unable or unwilling to go to a shelter for a total of 300 meals. The Red Cross has requested DMHAS assistance for behavioral support at ten sites statewide. We are currently addressing this request

ESF11 Agriculture and Natural Resources Department of Energy and Environmental Protection DEEP Bureau of Water Protection and Land Reuse (WPLR) reports the following: Able to contact 84/87 municipal Waste Water Treatment Facilities (WWTF) (unable to contact the remainder). 23 facilities on emergency power (down from 10/31 which numbered at that time 31 WWTF). Winchester, Middletown and Waterbury identified to CL&P as requiring high priroity status.

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At least 122 pump stations are running on generator power. In addition, several communities reporting concerns with individual grinder pumps in lake areas, including Coventry (Coventry Lake), Marlborough (Lake Terramuggus), Hebron (Amston Lake). WPLR will be revising and resubmitting status updates later today (14:00) DEEP EOC referred ATT request for waiver of regulation re/truck to truck transfer of UNL gasoline to the EOC Fuel Management Task Force. Issue not yet resolved. DEEP Emergency Response and Spill Prevention reports the following re/transformer spills: For Winter Storm Alfred, there have been 36 reported transformer spills. Of the 36 reported spills, there have been two confirmed PCB oil releases, both from NU/CL&P equipment. Both have been assigned out to DEEP staff to oversee and ensure proper clean-up.

Department of Agriculture Communication with field staff spotty due to poor cell service and land lines being down. DoAg staff are conducting inspections of milk processors and other entities that rely on refrigeration to ensure product temperatures are maintained at a safe level and that process controls are not compromised when power is restored. Communications at Guida has been restored, they are able to take orders. Load out is slowed due to lack of power to charge fork lift batteries. Inventory of product including school size 8oz is adequate for demand right now. If the facility cannot get the manufacturing side running they will run out . Co-packers in Syracuse NY and Maine are bottling but this far from ideal due to distance and capacity. Deliveries from dairy farms is disrupted throughout southern New England and southeast NY as the result of Guida being down, diverted milk is being handled and made into powder at the Agri-Mark West Springfield facility. DoAg staff are conducting inspections of milk processors and other entities that rely on refrigeration to ensure product temperatures are maintained at a safe level and that process controls are not compromised when power is restored. DoAG has offered assistance to DCP's food inspectors. _______________________________________________________________________________________ ESF12 Energy United Illuminating CUSTOMERS OUT: 3,733 (1.16%) CUSTOMERS RESTORED: 48,651 Total crews working in various capacity = 173 LINE CREWS: UI: 21 Crews Contractor: 48 Crews TREE CREWS:

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Contractor: 23 crews PATROLLERS: UI: 3 crews Contractor: 15 crews WIRES DOWN: UI: 34 crews SERVICE CREWS: 29 RESTORATION: UI crews continue to work around the clock to restore service. 1800 of the remaining outages are in the hard hit northern section of Hamden followed by Easton with 508. CL&P Customer Outage Information: Peak outages were about 831,000 Customers Restored: over 270,000 Customers without power: 675,131 % of total customers: 54 Number of trouble spots: 16,294

Today we continue to work closely with area DPW to clear roads so we could excess our equipment; making areas safe remains a priority. We have begun the process to transition to restoration. Many areas, particularly in the Litchfield Hills and north central Hartford County, still have roads blocked slowing assessment processes and restoration efforts. 14 of 32 damaged transmission lines have been repaired. Four critical lines are still out. We continue to reach out for addition crews to help with our restoration efforts. First estimated restoration projections by town are now available for 50 towns. Most are for towns in lower Fairfield County and Eastern Ct. Department of Consumer Protection DCP DCP has provided a list of open gasoline stations to the unified command. A list of retail food stores operating on generator power was furnished to CL&P for priority handling. DCP food inspectors will continue to canvas food stores in the areas most severely affected by power outages. DCP has provided 4 staff members to assist the Fuel Task force. A list of open drug stores was provided to 211 and will be updated as needed. __________________________________________________________________________________________ ESF13 Public Safety and Security Department of Emergency Services and Public Protection Connecticut State Police Statewide Activity: 11/01/11 at 0530 hours to 11/01/11 at 1200 hours. Calls for Service: 468 Accidents: 20 Accidents with Injuries: 05 Fatalities: 00

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DUI- 00 Motorist Assists: 32 Non-Reportable: 343

Major highways are experiencing dry travel lanes and are able to facilitate normal traffic flow. Major Highway Corridors: No major problems Secondary State Roadways: Numerous statewide closures due to down trees and power lines especially in the northwest sections of the state. Weather Related Activity: Many trees and power lines remain down resulting in continued road closures throughout the state. Significant Active Incidents: Forensic Lab, Troop C, Troop I, Troop L, and Troop W operating on generator power and there is no restoration update from CL& P to report. Phone Issues: No problems reported at the present time. Running Event Totals: 10/29/11 at 1200 hours through 11/01/11 at 1200 hours Calls for Service: 5632 Accidents: 584 Accidents with Injuries: 59 Fatalities: 02 DUI: 14 Motorist Assists: 684 Non-Reportable: 4436 Department of Corrections - DOC Cheshire CI and Manson Youth still experiencing problems with computer server. Commodities Station to open at Webster CI for water and MRE pick up. Several Facilities still on generator power and no staff issues. Connecticut Military ANG is moving cots from Bradly Airport to the Town of Vernon in coordination with Red Cross - Redeploying generator to the city of Glastonbury. - Deployed generator to Rocky Hill Veterans Hospital - Picking up portable heating units from Rocky Hill Veterans Hospital. Currently: Route Clearance (Waterbury/Prospect) 2 Modified Light Team, 2 Modified Heavy Teams from 192 ENG. Conducted missions in Woodbury, Beacon Falls, Southbury yesterday. Generators out: 2x Tolland (Senior Center/EOC) (Fire House)

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2x Berlin (Sewage Pumping Facility) 0700 crew swap ACS for BDL 1x Rocky Hill (picking up heating units today) 1x 103AW Bradley (Bldg 22) 1x Woodbury (Fire Department/EOC) (starting 1 Nov time TBD)

Commodity Distribution: Expecting first load from FEMA coming between 0800-1200 today CTNG Strength = 251. Initial conversion of personnel up to 240

State Active Duty ongoing We continue working generator requests but have no more 60kws at this time. 2 60kw's are in maintenance, undetermined as to if they can be brought to fully mission capable(FMC). __________________________________________________________________________________________ Misc. Support Functions Info Line (2-1-1) Today 2-1-1 has handled 464 calls. 295 are storm related. Most calls for shelter, utility, and gas stations. Currently, we have 120 shelters listed and 51 warming stations. Information on shelters, gas stations, pharmacies, school closures and storm prep is available online at - click winter storm info link. Wait time is 5- 9 minutes which is down from yesterday. 2-1-1 is still operating on back up generator. We were able to get an additional generator for additional work stations yesterday. New resources for shelter can be reported to or a message can be left at 860-5716053. Department of Labor -DOL The DOL website will be updated with changing conditions.

End of report. Next update to be issued 11/1/11 at 1600 hrs

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