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Applied A Science BTEC

Comment Bank: Year 10 Annual Subject Report Comment Comment Comments Number Type 0 Heading COURSE DESCRIPTOR 1 Join <Forename> is following a Level 2 BTEC First Extended Certificate in Applied Science, which is equivalent to 2 GCSEs grades A*-C. It is made up of five units. All units are coursework assessed using the grading criteria Pass, Merit and Distinction. The units studied in Year 10 are: Unit 1 - Chemistry and Our Earth, unit 2 – Energy and our Universe and unit 3 – Biology and our Environment. When these units are completed, students will study Health applications and Forensic Science. UNIT 2 - EXPLORING CUSTOMER SERVICE IN TRAVEL AND TOURISM P1, P2, M1, D1 Unit 2: Exploring Customer Service in Travel and Tourism. <Forename> has explained how two travel and tourism organisations approach customer service and has described the different methods used to measure and monitor customer service. Unit 2: Exploring Customer Service in Travel and Tourism. <Forename> has compared the customer service policies, processes and resources in two travel and tourism organisations and how they measure customer service. Unit 2: Exploring Customer Service in Travel and Tourism. <Forename> has analysed how approaches to customer service link to the success of meeting and exceeding customer needs and expectations. P3, P4, M2 <He> has reviewed the needs of different types and how they are recognised. <He> has explained how travel and tourism organisations meet and exceed customer expectations. <He> has also analysed how organisations meet and exceed customer needs and expectations of customers through the recognition of their needs. GENERAL <Forename> has produced a high standard of work in this unit and should aim for a distinction grade. Well done! <Forename> has produced a good standard of work in this unit and should aim for a merit grade. Well done! <Forename> has produced a good standard of work in this unit, but needs to write in more detail and reference her examples. <Forename> has produced some good work in

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referencing sources used and completing tasks by the deadlines set. writing in her own words. <Forename> has produced some work at pass level in this unit but she needs to develop her independent learning skills including researching information. <Forename> has fallen behind with the completion of tasks. but needs to make more of a consistent effort to achieve a merit grade overall. <Forename> has produced some satisfactory work in this unit but her lack of effort and negative behaviour in lessons are impacting on her ability to achieve pass this unit. referencing sources used and completing tasks by the deadlines set. <Forename> has the ability to achieve a pass grade in this unit but her lack of effort and negative behaviour are impacting on her overall achievement. She has the ability to achieve a pass grade in this unit but she attempts and finishes all tasks set. writing in her own words. <Forename> has produced some at work merit level in this unit but she needs to develop her independent learning skills including researching information. <Forename> has the ability to achieve a pass grade in this unit but her inconsistent attendance is impacting on her overall achievement. including writing in more detail and referencing her examples.5 Join 6 Join 7 Join 8 Join 9 10 Join Join 11 Join this unit. . She needs to start making a more consistent effort with her coursework. <Forename> has the ability to achieve a pass grade in this unit but she must act upon feedback given and ensure she resubmits some assignment tasks.