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NEW TEAM TO PUT CAPITAL ON EVENTS MAP The team charged with cementing the capital’s position as a key

global destination for conferences, local and international shows and events has been announced today. The new leadership team of Positively Wellington Venues, headed up by CEO Glenys Coughlan, combines the heavy hitting background of commercial, performance, sales, marketing and operations experience needed to drive the combined growth of Wellington’s six key venues – formerly run as the Wellington Convention Centre and the St James Theatre Trust. Glenys Coughlan – also a board member of Tourism New Zealand and a director of Positively Wellington Tourism – says the opportunity to go to market and handpick the leadership team was both inspiring and challenging. “We’ve got a wealth of experience within the existing business but this was a chance to lift our game – to put together the ultimate combination. And as most managers know, it’s not just about assessing the contributions individuals can make, it’s about thinking through the chemistry you can create within a team.” Alongside Glenys Coughlan, the senior management team consists of Programming and Performance Director, Helen Glengarry; Director, Conventions and Events, Jo Darby; Director, Facilities and Operations Management, Craig Woolliams; Chief Financial Officer Kelvin Wong; Director, Sales and Marketing Services, Tracey Newland; and People and Performance Manager Aileen Donnan. Ms Coughlan, who has overseen the amalgamation to date, says a key driver in integrating the businesses was to better leverage Wellington’s venue offerings – from operating efficiencies, to working more effectively with partners and developing a compelling events programme for Wellington and for New Zealand. “We have some ambitious goals and we’re confident this team is the right mix of skills and experience to achieve them.”


I’m here to help the senior management team realise their vision. financial returns were significantly and consistently ahead of budget. Craig was responsible for the relationship and business development. She is also familiar with organisational reviews and restructures. pragmatic. Aileen comes to PWV from Te Papa Tongarewa – Museum of New Zealand – where she has worked for three years as HR Business Solutions Advisor. risk. not to forget keeping in touch with family in Scotland over Skype. as well as the great outdoors with her interests in off-road running. kayaking and tramping.Aileen Donnan An experienced HR professional. tourism and facilities management in a variety of management roles. She has a strong generalist HR background across the spectrum of employment-related matters including recruitment. Aileen wants to make sure the new organisation’s staff know where the business is heading – and where they fit in going forward. Described as a level-headed. “There has been a lot of change. Prior to moving to New Zealand in 2005. is excited by the opportunity to add value to the new organisation. Facilities and Operations Management. Craig Woolliams.” Outside the office. and the safety culture was dramatically improved with no Lost Time Injuries (LTIs) in 24 months. but it’s exciting change. account and people management. contract. Aileen spent three years at the Commerce Commission as an HR Advisor where she helped develop a new induction-orientation process as well as leading the reinvigoration of their Health and Safety policy and practices. We want to create a positive culture going forward. while also listening to what staff want. Craig was involved in the council’s Regional Tourism Organisation’s 10 year strategic plan and was a member of the Ruapehu. undertook a review of one of the staff teams.   . Craig Woolliams With more than 30 years in hospitality. asset and people management. Craig joins PWV after five years at Transfield Services – the company previously charged with managing the non core business of the New Zealand Army’s Waiouru Army training facility. and at Te Papa. PWV’s new People and Performance Manager. While living in the Ruapehu district. Wanganui and Rangitikei Major Regional Initiative (tourism) Strategic Committee. Aileen enjoys experiencing some of the cultural events the “coolest” capital can offer. Craig also has extensive strategic planning experience. and policy development. people person. Aileen Donnan. PWV’s Director. working closely with senior management to streamline business services to match organisational strategy. is happy to step up and ensure Wellington’s top venues are worldclass. Aileen spent several years in parliamentary support roles in Westminster and Scotland. staff attrition rates were reduced to single figures (less than 5% per annum) in a difficult and extreme working environment. employee relations. In his time with the company. As Business Manager for the multi-million dollar business.

Helen. Helen enjoys attending shows she’s not working on. I want to ensure we’re delivering a service for our customers that goes above and beyond. PWV’s Programming and Performance Director. Ticketed Events. In 2006. brings knowledge. entertainment and convention venues – The Christchurch Convention Centre. Craig has a passion for rugby and food and loves travelling. and travelling the globe – on one of her jaunts. We need to be better than what’s already out there. she worked as Oscar-winning actress Vanessa Redgrave’s personal assistant!   . the client and the patron. She is keen to grow the PWV events calendar and event attendance by ensuring the company “gets the mix” of cultural (local and international talents). Helen’s position on the board has allowed her to develop key industry relationships within Australia and internationally.Craig is described as an inclusive. particularly around India.” Outside of work. Elected in 2010 by industry peers. who has an ability to think outside the square. “I want to help put Wellington on the international map – and bring to Wellington what Wellington wants. passion and drive to her new role. The Christchurch Town Hall. 2009. flexible and “hands-on” leader. she became the company’s Business Development Manager. is the only New Zealand councillor on the board of the Venue Management Association (Asia Pacific). That’s about creating an outstanding experience for the artist. A strong relationship builder and negotiator. “We’ve got a lot of building to do as a new organisation. CBS Canterbury Arena and AMI Stadium. Helen Glengarry. Helen was also responsible for securing major international events – including the New Zealand exclusive Bon Jovi concert in January 2008. where she doubled annual venue budgets and grew ticketed events at the Arena by 300% and exhibition business by more than 200%. marketing and business development.” Outside of work. who is highly sought after for international conference panels. His visionary and innovative approach makes him a natural choice to ensure PWV venues compete on a world stage. and the South Island Pearl Jam concert in November. Helen Glengarry With more than 10 years experience in event management. commercial and conferencing events right. Helen comes to PWV from Vbase – the venue management company responsible for Christchurch’s four premier sporting.

NZUS Partnership Forum. Prior to joining Acumen Republic. “I want to help the company to be financially successful and provide a great return for our shareholders. and Qantas Film and Television Awards. Jo is an expert in relationship building and people management and is eager to maximise PWV’s diversity of offerings – with all six venues having different strengths and potential. and book club with the girls once a month. George. collecting articles on places she will “one day” visit. “Every event should bring our brand to life. where she was also part of the team delivering industry and internal events and conferences. Kelvin has the knowledge and skills to move the company forward. and is currently Treasurer for an early childhood education facility and for a national arts body. including public service. where she delivered more than 60 events every year – ranging from boutique product launches through to high profile awards dinners. We want our events to surprise and delight –driven by detail and enhanced by creativity. He is excited by the opportunity to be part of a new team working with a product that adds to the vibrancy and cultural aspect of the city – as well as growing the city economically. banking and commercial sectors. Jo joins PWV after nine years as Group Account Director. Registered Master Builders House of the Year Awards. Kelvin worked to revitalise the finance function to better support the wide range of business units. at Acumen Republic.Jo Darby With more than 15 years experience in delivering events for a range of public and private sector organisations. Some of these included the Air New Zealand Wine Awards Dinner. Jo spent five years as the Tourism Awards Events Manager for the Tourism Industry Association. Jo enjoys spending time with her partner. PWV’s Conventions and Events Director Jo Darby is excited about working with a dedicated team to create a new vision for the company. Kelvin Wong PWV’s Chief Financial Officer Kelvin Wong is excited by the opportunity to help make the new business a financial success. Events. We can make anything happen and provide seamless and integrated solutions for our clients. Kelvin assisted in implementing a leading edge payables system and introduced changes to treasury management practices to improve financial performance. Kelvin has strong governance experience. Alongside her extensive event and project management experience. Kelvin has worked in various sectors in New Zealand. dinner with friends.” Outside of work. With more than 20 years experience in a variety of key finance positions. and two young boys.   . It’s an exciting opportunity. At the New Zealand Fire Service. As the New Zealand Institute of Chartered Accountants’ Chief Financial Officer.” Outside of work. Kelvin enjoys keeping fit and spending time with his young family. including TRENZ. Ollie and Max.

is eager to drive the new company forward. Sales and Marketing Services. PWV’s new Director. Manager Strategic Relationships. Glenys headed up one of the group’s two PR agencies – NBPR. which she grew to match the scale and profitability of the group’s 30-year-old PR business. sales and communications – including 10 years at Kiwibank – Tracey Newland. Scenario Communications – and delivered the bank’s national brand and product launch campaign in 2002. privately owned full service marketing communications company. She brings passion and enthusiasm to her role. During her time at Acumen. but the complete package. “I want Wellington to be seen as the cultural centre of New Zealand – not just through our fantastic venues. Tracey is described as a passionate people leader who thrives within innovative and dynamic environments and achieves key business targets through periods of transition and change. Glenys joined PWV in February 2011 tasked with establishing the new organisation – an amalgamation of the former Wellington Convention Centre and St James Theatre Trust.” Outside of work. including the launch of a 6. Glenys Coughlan PWV’s CEO Glenys Coughlan is one of New Zealand’s most well regarded tourism and corporate management professionals – and she has ambitious plans for Positively Wellington Venues. She has also been responsible for developing key strategic partnerships with business partners and the bank’s subsidiaries. Consultus.   . She has successfully implemented new operating models and pilot strategies and created opportunities to expand home loan distribution channels. She has held a number of key roles at Kiwibank during her 10 years there. Tracey enjoys spending time with her young family and doing some work in the not for profit sector. including Head of Sales and Service Housing. She also established Dazzle Events.Tracey Newland With more than 15 years experience in marketing. Tracey has delivered many successful campaigns.99% fixed for five year campaign resulting in more than $600m written in lending over four months. Prior to PWV. a large. which went on to deliver some of New Zealand’s most high profile events including the Air New Zealand Wine Awards and the Qantas Film and Television Awards. Tracey joined Kiwibank in 2001 – following five years at Wellington design agency. and Marketing Manager Lending. Glenys was most recently a director and shareholder of the Republic of Acumen. and is excited by the opportunity to work with a new company that will deliver results for Wellington – both economically and culturally.

As CEO of the Tourism Industry Association of New Zealand (TIANZ) from 1977 to 2001. Tourism. travelling. Travel Training Organisation and the New Zealand Tourism Strategy Group (appointed by the Minister of Tourism).   . Currently on the board of both Tourism New Zealand and Positively Wellington Tourism. including Te Papa. Glenys has held key management roles at Saatchi and Saatchi (as Group Account Director for Telecom – New Zealand’s largest advertising account at the time) and Air New Zealand (where roles included Head of Research and Information. the Trade Liberalisation Network. TIANZ was responsible for the delivery of the industry’s 1500 delegate international trade show (TRENZ). a Masters Degree from the University of Hawaii and an Executive MBA from the University of Auckland. Having completed an Outward Bound course “sometime in the 90’s” Glenys is proud to be a recently appointed director of the Outward Bound Trust of New Zealand. We’re committed to doing our bit to put Wellington on the global events stage. Asia 2000. Glenys has held a host of key Government board directorships. and. collecting art and interior design.” In her spare time. Glenys championed the development of a ten-year strategy for the sustainable growth of New Zealand’s tourism industry and lead a range of industry advocacy programmes. Glenys has a first class honours degree from the University of Otago. the Aviation. She is also a former chair of Positively Wellington Tourism and the Pacific Asia Travel Association’s international Advisory Council. when time allows. “We have some ambitious goals at Positively Wellington Venues and we’re excited about growing a successful business that will deliver a world class programme of business and show business events to Wellingtonians and New Zealand. indulging in her passions for cooking. and Manager Strategic Planning). Glenys enjoys sailing “Penelope” the classic yacht she co-owns with her brother and sister-in-law. Manager Government and Industry Affairs. the New Zealand Tourism Conference and the New Zealand Tourism Awards.