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State of Connecticut

Situation Report
Dannel P. Malloy, Governor
Department of Emergency Services & Public Protection

Winter Storm October 29, 2011 Report Period: November 1, 2011 0600 hrs November 1, 2011 1600 Hrs Situation Report #17 State Emergency Operations Center Activation Level: Full Activation On Saturday October 29, 2011 at 2:00 PM Governor Dannel Malloy activated the State Emergency Operations Center. The State EOC is fully staffed with additional partners. Summary Statewide, road conditions have improved however debris continues to be a problem. Major power outages exist. Local entities are opening shelters and warming centers as needed and are engaged in providing other public services. Debris Management, Commodities, Mass Care & Sheltering, Fuel and Communications Restoration Task Forces have been established. Two storm related traffic collision fatalities have occurred, one in Hebron, one in Hartford. At the request of Governor Malloy, the President has issued an emergency declaration FEMAA-3324-EM for the State of Connecticut. This emergency declaration authorizes FEMA to provide emergency protective measures, limited to direct federal assistance, at 75 percent federal funding. This assistance is for all eight counties in the State of Connecticut. The following notice is posted on the DEMHS Web Site Notification Page: All state employees, including non-essential employees, are expected to report to work as scheduled unless their worksite is closed and they have not been required to report to an alternate office. A list of state buildings that are currently closed can be found below. Non-essential employees may also contact their worksites directly to verify their building status. In some cases, employees may be asked to report to alternate worksites due to agency operating needs. Please contact your agency for that information. Department of Transportation employees should call 860-594-3110 for updates on reporting to work on November 1, 2011. Department of Motor Vehicles Enfield office employees should report to the agencys Wethersfield office; DMVs New Britain office employees should report to the agencys Waterbury office; and DMVs Winsted office employees should report to the agencys Waterbury office. For an updated listing of Judicial Branch closures and information for jurors, please visit the Judicial Branch website.

DMV Enfield Office 4 Pearson Way DMV New Britain Office 85 North Mountain Road DMV Winsted Office 151 Torrington Road 287 Main Street East Hartford (Judicial Administrative Office) Enfield GA Courthouse 309 Wawarme Avenue Hartford Litchfield Judicial District Courthouses Manchester GA Courthouse 587 East Middle Turnpike Manchester (Adult Probation)
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699 East Middle Turnpike Manchester 165 Miller Street Meriden (Probation Office) Middletown Judicial District Courthouses (Superior and Juvenile) 117 Main Street Extension Middletown 2081 South Main Street Middletown One Grove Street New Britain Cedarcrest Hospital Campus Newington Tolland Judicial District Courthouses (including GA19, Tolland JD, Rockville Juvenile and Rockville Support, Vernon Family Services) Torrington Juvenile Courthouse 62 Commercial Boulevard Torrington 936 Silas Deane Highway Wethersfield (Judicial Administrative Office) 225 Spring Street Wethersfield (Judicial Administrative Office) 60 State Street Wethersfield (to the rear) DAS Fleet Garage 60 State Street Wethersfield (to the rear) DAS Surplus Center Department of Consumer Protection employees working at Russell Rd. should check their voicemail for updates on reporting to work this week. The building is close to the public. Probate offices closed Tuesday November 1, 2011 are: Farmington-Burlington Probate District (Farmington) Glastonbury-Hebron Probate District (Glastonbury) Litchfield Hills Probate District (Litchfield) Middletown Probate District (Middletown) Newington Probate District (Newington) Region #14 Probate District (Marlborough) Region #22 Probate District (Southbury) Tolland-Mansfield Probate District (Tolland) Weather Report Today, 11/1/11: After a cloudy start, partial sunshine. High: 54 inland, 54 shore. Tonight: Clear and cold. Low: 29. Wednesday: Mostly sunny and pleasant. Low: 29. High: 55 inland, 56 shore. Emergency Support Function (ESF) Reports ESF 1 - Transportation Department of Transportation Bradley International Airport : Much of Bradley is still on generator power. Flights are running a normal schedule. Bus: All services are running in all CTTransit operating divisions. The most affected areas still are Waterbury and Hartford. Waterbury Nine of 21 Waterbury routes still have detours or short-turns. System is in flux as roads are cleared of trees or low wires or new roads are closed or restricted for clean-up. Two of the three Meriden routes are operating with detours. ___________________________________________________________________________________________

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ESF 2 Communications Public Safety Communications Municipal situation reports continue to be monitored for public safety communication system issues. No direct request for assistance received as of time of this report. Several reports via SITREPs acted upon. DESPP/CTS reporting 31 sites on backup generator power, one site continues on a deployable generator due to primary generator failure and 4 troops remain on troop generators. DESPP HQ primary power has been restored. CSP Troop telephone service has been restored to all but one Troop. That one Troop had service restored however the telephone carrier generator failed. We continue to have generator problems at that one Troop (I-Bethany) Public Communications A request for a deployable wireless site has been referred. We are experiencing an increase in requests for generators to power SLCs. Additionally, due to reports of widespread tree damage, increase in backhaul connectivity troubles being realized. Communications continue with commercial wireless carriers, wireline providers, and VoIP providers, with additional Task Force meetings scheduled. Anticipate fueling of generators to be a concern among the EFS2 community. Assistance provided to one carrier upon request for the provisioning of fuel. We are starting to have problems with having propane refilled. Providers are conducting continuous reconnaissance on their systems and are reporting back. Debris continues to be a challenge in the restoration of power. Next Telecommunications Task Force meeting 2 November 2011 1000.

Communications Task Force General Update: Wireless: Roughly 35% of sites down across the state. The counties with the greatest percentage of cell sites out are Litchfield (59%), Tolland (51%), and Hartford (50%). Backup generators continued to be deployed throughout the day. Priority sites for restoration of commercial power have been identified and communicated to electric distribution companies. Wireline: Continuing increase in identified downed service drops, expected to continue as power is restored to more areas of the state. VOIP/Video: Restoration continuing to track with commercial power restoration. Most networks are in good-shape and dropped lines are being repaired ahead of commercial power restoration. AT&T - As of this morning, reported wire-line outages are up to 9200. There are 246 cell towers offline (121 attributed to commercial power and 118 with T1 issues) Yesterday 45 cell towers brought up. Verizon landline - minimal damage observed. Once power is restored the company will have a better gauge as to the impact. Greenwich reporting 2-3 times normal trouble reports. Verizon Wireless - 8% of sites are Out of Service (OOS) mostly backhaul and 27% are on generator. Most of the OOS sites have overlap from working towers. Sprint Primarily out due to power (75%), 25% are T1 related. Some restoration yesterday, Tolland and Litchfield counties, outages are widespread. T-Mobile: is currently operating at 60% with some 274 sites down. Some improvements in southern part of state. Cablevision - Making slow progress since this morning, reports that 31K (down from 41K yesterday) customers are out of service. This represents about 12 percent of its customers in the state.

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Charter - Charter has back up generators powering all of its Connecticut head-ends and hub sites. The company has three hubs in northeast CT that are on commercial power. In addition, Charter reports that 40% of its Connecticut customers are without service. Comcast After assessment yesterday no network events, two fiber breaks yesterday repaired. None pending. Better overall position than Irene. Comcast has replaced over 1,000 customer drops in the last 24 hours and are actively repairing an additional 3,000 today. (4700 currently out COX 55,000 customers without service at this time. Coordinating closely with CL&P on restoration. Deploying additional field crews and generators today. MetroCast - Reports that any service interruptions were minimal, and all services were restored prior to any customers commercial power being restored

ESF 3 Public Works and Engineering State and local entities continue to assess the status of their infrastructure, roads, and debris conditions.

ESF 4 - Firefighting Department of Emergency Services and Public Protection Commission of Fire Prevention and Control Activated a second DECON trailer to respond and be used as public showers to East Granby from East Hartford Fire Department. An earlier deployed trailer from Bradley International Airport Fire Department had a mechanical failure. No significant events reported by local, county or regional fire service representatives. Continue to follow-up on inquires from the field regarding various storm related issues. Distributed and began receiving replies to a generator needs survey sent on behalf of the Generator Fuel Task Force. The Connecticut Fire Academy facility in Windsor Locks is still without commercial power, operating on emergency generator. There is no internet connectivity. Phone service had been interrupted however was restored this morning and has been intermittent.

ESF5 Emergency Management The following Task Forces have been established: Debris, Commodities, Fuel, Communication Restoration, Sheltering and others as appropriate. A FEMA IMAT request was made to assist with response and recovery operations. The request was granted and FEMA staff has arrived at the EOC.

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EOCs OPEN (63) Andover -monitoring Avon Bethany Bethel - partial Bloomfield Bolton Bridgeport monitoring Bristol Burlington Canton partial Cornwall Coventry Danbury Darien partial Durham East Granby East Haddam - partial East Hartford East Windsor Easton monitoring Ellington Fairfield monitoring Glastonbury Goshen Greenwich partial Guilford-partial Haddam Hartford Hebron - partial Kent Manchester Mansfield Middlebury Middletown Monroe - monitoring New Canaan Newtown - partial Norwalk monitoring Orange - monitoring Plainville partial Roxbury Seymour Sharon -partial Shelton -partial Simsbury - monitoring Somers Southbury - partial South Windsor

CERT Team Activations Bethel Bolton Bristol Coventry East Haddam East Hartford Ellington Enfield Granby Haddam Hamden Hartford New Milford Orange Plainville Prospect Redding Ridgefield Southington Vernon West Haven Wilton Windsor Locks Wolcott


Local State of Emergency Declarations (18) Ashford Berlin Bolton Durham Enfield Haddam Hartford Mansfield Meriden Morris Plymouth Seymour Somers Sprague Trumbull Vernon Watertown Weston

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EOCs OPEN Stamford partial Sterling Stratford - monitoring Tolland Thomaston Trumbull full Vernon Waterbury Weston Westport partial Wethersfield - partial Willington Wilton partial Windsor Windsor Locks

CERT Team Activations

Local State of Emergency Declarations

FEMA The FEMA Federal Coordinating Officer is on site with other members of FEMA Incident Management Assistance Team. DEMHS Region 1 Regional Office staffed by DOC Staff. All requests forwarded. Coordinator available by phone, pager, radio. Region 2 Regional Office staffed by DOC Staff. All requests forwarded. Coordinator available by phone, pager, radio. Region 3 Monitoring local situation reports. Region 4 Monitoring local situation reports. Region 5 Monitoring local situation reports. ESF6 Mass Care, Housing and Human Services Numerous municipalities have declared emergencies and opened shelters. The state has activated the food commodities team to plan for releasing USDA food to schools to use as community centers. A Mass Care and Sheltering Task Force have been established. Commission on Higher Education is polling their facilities for possible availability as warming, charging, and possibly showering centers.
Shelters (72) Red Cross and Town operated Bantam Newington Beacon Falls Newtown Berlin New Britain Bethany New Canaan Bethel New Fairfield Bloomfield Northfield Bolton Orange Branford Oxford Bristol Plainville Burlington Plymouth Canton Portland Cheshire Ridgefield (2) Clinton Rocky Hill Columbia Roxbury Warming Centers (14) Columbia Coventry Darien Easton Greenwich Hampton Lebanon Norwalk Pomfret Scotland Sprague Warren Wilton Woodstock MRC Activations (5) Fairfield Middletown Weston Stratford-Trumbull Northeast Connecticut

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Cornwall Cromwell Danbury East Hartford East Hartland East Windsor Enfield Farmington Glastonbury Granby Guilford Harwinton Hartford Hebron Kent Lebanon Manchester Mansfield Marlborough Meriden (3) Middlebury Middletown Monroe

Shelters Scotland Seymour Sharon Simsbury Somers Southbury South Windsor Southington Suffield Thompson Torrington Trumbull Wallingford Waterbury Watertown Weston Willington Windsor Wilton Woodbridge Woodstock

Warming Center

MRC Activations

Commodities Task Force Members of the Commodities Task Force are prepared for the arrival of food and water. Materials handling equipment and support facilities have been established. The task force is also managing donations and collaborating with appropriate agencies for approval for distribution.

American Red Cross-ARC There have been reported from the 5 areas of the state that 54 overnight shelters remain open with an approximate population of 2728. The Red Cross is encouraging the towns to have citizens bring personal care items including bedding to the shelter.

ESF7 Resource Support Debris Management Task Force Access to all 6 Sprint towers is verified available. AshBritt and BDR will be working with W. Hartford, Avon and Hartford under an individual contract. AshBritt expects contracts with Enfield and Suffield. AshBritt and BDR will be working with Veteran Affairs in Rocky Hill. At this time, CL&P and DOT indicate no need for additional assets from state disaster debris contractors. Ellington request for assistance coordinated. DOT and CL&P are responding.

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Fuel Task Force Fuel Supplies: DCP and Independent CT Petroleum Assoc. reporting all shoreline terminals are open and supplies are sufficient. There remains a supply disruption from Middletown north to Wethersfield however this should not create a distribution problem. Some gas stations with generators can only transact cash sales. Municipal Fueling: DOT has been very responsive to municipal requests for fuel for emergency and maintenance vehicles. They have identified strategic fueling locations for 24 hour availability. The instructions on how to access the 6 locations (Rocky Hill, Waterbury, Cornwall, Windsor, Winchester, Farmington) are posted on the DOT and DEMHS web pages. Fueling to the DOT pumps is on schedule. Service Plazas: All twenty-one DOT service plazas are open (Rte 15, I-395 and I-95). Emergency Generators: Experiencing numerous requests for generators. A request was made to FEMA at 16:00 hrs. 10/31/11 for an additional 54 units. This was reduced by FEMA to 42 units which are en route to CT from Maryland. An Action Request Form (ARF) is being processed for Prime Power Survey Teams to be deployed. DEMHS is working on the options to obtain additional generator resources. Deployments will be based on the Prime Power Survey. The EOC has also sent out a survey to EMDs to determine any additional generator needs. List of Available Gas Stations: DCP continues to update the list of open gas stations for 2-1-1 information. This is an ever changing situation with those stations with power requiring re-fueling on a more frequent basis. Latest update from DCP was 15:43 hrs.

ESF8 Public Health and Medical Services Department of Public Health Hospital Status: 6 Hospitals show their Emergency Operations centers either partially or fully operating, they are: Bristol Hospital Saint Francis Hospital Waterbury Hospital Charlotte Hungerford Hospital Danbury Hospital New Milford Hospital Johnson Memorial and New Milford Hospitals continue to operate on generator power Received a notification New Milford Hospital Morgue at capacity. No assistance required at this time. Charlotte Hungerford and Middlesex Hospitals report they each have satellite cancer treatment centers still without power threatening patient care. CL&P reported as actively working on power restoration. Charlotte Hungerford reports that they are beginning implementation of their contingency planning for their radiation oncology patients. They are presently triaging these patients and expect to begin transferring some to Midstate at 18:00. Hospitals continue to struggle with staffing issues related their inability to contact some employees and limited gas supply for personal vehicles for transportation into worksites.

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Significant numbers of persons continue to present at emergency departments due to carbon monoxide exposure, often the result of unsafe cooking and heating practices. DPH continues to work to improve public awareness of this issue. Presently we have received reports from 19 acute care facilities relaying an estimated total of 135 patients seen at their EDs for carbon monoxide exposure during this event. The CT Poison Control Center reports approximately 100 consults with facilities regarding CO poisoned patients. They relate that these are primarily due to indoor use of charcoal grills and also the use of generators in close proximity to buildings. They further report that most victims did not have working CO detectors with battery backup and recommends continued public information efforts to address these three issues. 75 nursing homes and 23 residential care homes are on generator power as of 13:00 Veteran's Affairs/Newington Campus is reporting that they are on generator power WIC Update: Because of the power outage, plans have been made to transfer WIC services from the Burgdorf Clinic on Coventry Street (Hartford) to Community Health Services (CHS) at 500 Albany Avenue (Hartford) beginning tomorrow November 1. State WIC IT staff, State WIC Nutrition staff and Hartford WIC staff will make the transition first thing in the morning and hopefully be able to serve clients immediately. Another update will be sent in the morning when the infrastructure is up and tested as logistics are not 100% sure at this time. Once operational, clients will be contacted as to the change in location. Additionally, State WIC staff and WIC staff at the Park Street WIC site have been notified for directing clients, and signs will be posted at the Burgdorf clinic. Contact has been made with the Chief Operating Officer at CHS who has confirmed the use of this location for the remainder of the week, should it be necessary. Three, free standing residential substance abuse facilities, one with a woman and childrens program have evacuated to sister facilities. Six, Mental Health Community Residence/Mental Health Residential Living Centers have evacuated to sister facilities and/or shelters. There are currently 81 nursing homes and 29 residential care homes on generator. Two nursing homes have identified a reserve of fuel for two days, however are having difficulty arranging a delivery. They have been referred to the local emergency management director for further assistance. FLIS has been unable to make contact with 6 facilities, on-site visits are scheduled. Boil Advisory Notices Still in Effect WHISPERING HILLS, LLC - WELL A SYSTEM, Andover WHISPERING HILLS, LLC - WELL D SYSTEM, Andover WALLENS HILL APARTMENTS, Barkhamsted BETHANY MOBILE HOME PARK, Bethany SUNSET APARTMENTS, Bolton CHIPPANYDALE ASSOCIATION, Bristol UNITED WATER CT, INC.-GREENRIDGE SYSTEM, Brookfield CANDLEWOOD ORCHARDS PROPERTY OWNERS CORP, Brookfield WOODCREEK VILLAGE CONDOMINIUM ASSN, INC, Brookfield CTWC - PILGRIM HILLS DIVISION, Coventry TWIN HILLS WATER DISTRICT, Coventry CTWC - GENERAL WATER DIVISION, Coventry

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Department of Mental Health and Addiction Services DMHAS The State Department of Mental Health and Addiction Services still have the following facilities without power: Blue Hills Hospital in Hartford (On Back-Up Generators) Capital Region Mental Health Center (CRMHC) in Hartford (On Back-Up Generators) as well as Robinson House, 96-98 South Quaker Lane West Hartford (No power) Connecticut Valley Hospital in Middletown (On Back-Up Generators) River Valley Services (RVS) in Middletown (On Back-Up Generators) Western Connecticut Mental Health Network WCMHN) in Waterbury (192 Grandview Ave., Building A and 95 Oak Street) Intercommunity Mental Health Center, 281 Main St. E. Hartford (No Power) Family Center, Inc. 60 Palmer's Hill Road, Stamford (No Power) RVS, CRMHC & WCMHN are each requesting 100 meals for clients who are in the community, without power, and are unable or unwilling to go to a shelter for a total of 300 meals. The Red Cross has requested DMHAS assistance for behavioral support at ten sites statewide. We are currently in the process of addressing this request.

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ESF11 Agriculture and Natural Resources Department of Energy and Environmental Protection DEEP EOC submitted an Urgent Request to SEOC for a generator for the Kensington Hatchery. DEEP informed by FMTF that generator shall be delivered to the Hatchery within 4 to 6 hours. DEEP Fisheries has been informed and should have an electrician on standby.

DEEP Water Protection and Land Re-Use: - Prepared status WWTF report and identified Priorities (1,2 and 3) for the 26 WWTF that are currently using emergency power. - Today's priorities have been: Middletown (will be back on line by 17:00), South Windsor (CL&P sending staff to do an assessment and will get back today); Winchester, Windsor Locks. - At least 142 pump stations are "off the grid" and are either running on generator power or are being pumped by trucks. - In addition, several communities are reporting concerns with individual grinder pumps in lake areas, including Coventry, Marlborough, Hebron. DEEP Emergency Response and Spill Prevention report: 47 have been investigated and closed; 31 open (only one report of <2 PPM PCB. DEEP EOC has resolved the ATT request for waiver of regulation re/truck to truck transfer of UNL gasoline.

Department of Agriculture Milk haulers have called DoAg asking if the hours of service rules can be waived for milk haulers who are being diverted from Guida's Dairy in New Britain to Agri-Mark, Inc. in West Springfield Mass due to the power outages. The West Springfield facility is backed up handling the diverted milk from southern New England. Wait times to unload are forcing drivers to exceed their allowed drive times. Central Conn Cooperative (CCC) Farmers Association, Manchester does not have power and cannot manufacture livestock feeds. CCC is the largest supplier of livestock feeds in CT and much of Mass & SE NY. They are reporting many producers calling for delivery of feeds. _______________________________________________________________________________________ ESF12 Energy United Illuminating CUSTOMERS OUT: 2,092 (0.66%) CUSTOMERS RESTORED: 50,545 Total crews working in various capacity = 187 LINE CREWS: UI: 41 Crews Contractor: 48 Crews

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TREE CREWS: Contractor: 22 crews PATROLLERS: UI: 3 crews Contractor: 15 crews WIRES DOWN: UI: 29 crews SERVICE CREWS: 29 RESTORATION: UI crews continue to work around the clock to restore service. 1,049 of the remaining outages are in the hard hit northern section of Hamden followed by Easton with 174 and North Haven with 145. Most of the remaining outages are individual service wire related. CL&P Customer Outage Information: Peak outages were about 831,000 Customers Restored: over 303,000 Customers without power: 653,681 % of total customers: 52 Number of trouble spots: 16,225 Today we continue to work closely with area DPW to clear roads so we could excess our equipment; making areas safe remains a priority. We have begun the process to transition to restoration. Department of Consumer Protection DCP DCP is receiving complaints concerning price gouging at retail gas stations. DCP Food Inspectors continue their assessment of products for sale in retail food stores. An updated list of open gasoline stations has been submitted to 211. __________________________________________________________________________________________ ESF13 Public Safety and Security Department of Emergency Services and Public Protection Connecticut State Police Statewide Activity: 11/01/11, at 1200 hours, to 11/01/11, at 1530 hours. Calls for Service: 228 Accidents: 12 Accidents with Injuries: 2 Fatalities: 00 DUI- 00 Motorist Assists: 17 Non-Reportables: 164 Major highways are experiencing dry travel lanes and are able to facilitate normal traffic flow.

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Major Highway Corridors: No major problems Secondary State Roadways: Numerous statewide closures due to down trees and power lines especially in the northwest sections of the state. Weather Related Activity: Many trees and power lines remain down resulting in continued road closures throughout the state. Significant Active Incidents: Forensic Lab, Troop C, Troop I, Troop L, and Troop W operating on generator power and there is no restoration update from CL& P to report. Troop B investigating a fatality in a residence-reported elderly male (and one canine) found deceased. Initial report is generator was operating in basement and was being vented to exterior, but vent breached and residence was filled with CO. Phone Issues: Troop I "911" lines are down. Currently being forwarded to Troop G. Running Event Totals: 10/29/11 at 1200 hours through 11/01/11 at 1530 hours Calls for Service: 5935 Accidents: 603 Accidents with Injuries: 63 Fatalities: 02 DUI: 7 Motorist Assists: 701 Non-Reportable: 4658 Department of Corrections - DOC Cheshire CI and Manson Youth experiencing problems with computer server. Osborn CI has no external telephone lines. Central Base CTU is back to normal with phones and faxes no computer service. Commodities Station not opened yet at Webster CI. Waiting for delivery of supplies today and then it will open. Several Facilities still on generator power and no staff issues. South District Office will be operational tomorrow Wednesday 11/2/11. Connecticut Military On Going Missions Generator support 1 x at Tolland Generator support 2 x for Berlin Generator at Tolland Fire Center Generator support at Woodbury Generator support at Litchfield Generator support at Glastonbury Generator support at Waterbury Animal Shelter Generator support at Washington Fire Station Generator support - for Fish Hatchery Debris Removal - Prospect and Waterbury in support of CL&P

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Portable Heaters - Return from State Veteran's Home at Rocky Hill Commodities Distribution Support - Renschler Field Completed Heater support for Rocky Hill Vets Home Move materials handling equipment MHE to Renschler Field 1 x Generator support at Tolland Cot Distribution from Bradly Airport to Tolland __________________________________________________________________________________________ Misc. Support Functions Info Line (2-1-1) Today 2-1-1 has handled 1041 calls. 571 are storm related. Most calls for shelter, utility, and gas stations. We currently have 118 shelters and 53 shelters listed online. Updated information on shelters, gas stations, pharmacies, insurance claim contacts, school closures and storm prep is available online at - click winter storm info link. Wait time is 2-4 minutes which is down significantly from yesterday. Still on back up generator and were able to get an additional generator for additional work stations yesterday. There is a rumor that WPLR is telling folks to call 2-1-1 for power restoration estimates. This is not true. New resources for shelter can be reported to<> or a message can be left at 860-5716053. At FEMA's request we are also asking shelters to report how many they served last night when they make reports. Department of Labor -DOL The DOL website will be updated with changing conditions.

End of report. Next update to be issued 11/1/11 at 2000 hrs

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