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R12 - Order Management TestScripts

1) Test script for Exception Management Enhancement: Check for the activities in sales order workflow which have errored out or create workflow errors in 2 to 3 sales orders and then run the concurrent program Retry Activities in Errror . It enables you to retry activities which have errored out in workflow. These activities can be retried in batch and you need to write an item type( Lines, Closed orders, Order header Lines) as one of the parameters.

2) Test Script for Mass Scheduling: Check for the sales order lines which have failed workflow scheduling and Manual scheduling, Lines which are manually entered and are in Entered status,Lines which are imported in to Order Management in Entered status. Run the Schedule Orders concurrent program. After that check whether it schedules above lines and check whether this program sort scheduled orders.

3) Test Script for Scheduling ATO items without BOM( Bills of Material):For performing scheduling actions on them, earlier the ATO items required an attached Bills of Materials in either Ship from Organization or in Master Organization. Now, set profile option, OM: Schedule ATO Item Without BOM =Yes and then check Scheduling of ATO items in Order lines. It should allow you to schedule lines without BOM attached with ATO items.

4) Test script for Multi-Organization Access Control:

Check/test:

a) whether from one OM responsibility you can enter transactions in multiple/other operating units of OM module (It is assumed that rules are set up in those individual operating units).

d) These new rules calculates the revenue at a daily rate and for partial periods accurately thus enabling Revenue Managers to handle the strict standards for Revenue Recognition. at both at the header and line levels. d) Create 2 sales order by using these 2 new accounting rules( using new rule types) and check the accuracy of calculated revenue. as captured at the time of processing the order. then check if it controls access for one responsibility to one. all or multiple Operating Units.If yes. b) Check in AR module about 2 new accounting rule types . Order Information is a web-enabled.b) Several different users can share the same OM responsibility and a single user can have multiple responsibilities. c) Define revenue recognition rules from these 2 new rule types. e) Within Order Information Portal (OIP)check whether you can view the name and address of the End Customer. c) Whether a new profile option MO: Security Profile has been set . 5) Test script for Partial Period Revenue Recognition: Check/test: a) You must use service type items only for this test script. self-service Oracle application that allows you to view detailed sales order .the daily revenue rate for all periods and the daily revenue rate for partial periods. d) Also check whether you have assigned a default operating unit by entering an operating unit name in the profile option MO: Default Operating Unit and the same operating unit acts as a Default operating unit for that OM responsibility.

f) Create sales order in OM and create an Extended Warranty contract as above . and workflows. b) Service Contracts module has an API which pulls information from the Install Base for newly created customer records and creates an ownership record. A Warranty contract is also created when serviceable product with bill of material contains a warranty clause . one warranty is created for all the products. Whenever possible. where multiple products are sold on one sales order. and Service Contracts module Integration: Check/test: a) A Warranty contract is created when a Serviceable product is shipped to the customer . You need to run the Service Contracts Order Processing concurrent program to process the interface records .It created Extended Warranty contract e) When a serviceable item is returned for credit. 6) Test Script for Improved Order Management.Also return the serviceable item to service provider and see/check whether credit is created for that. This activity populates the Service Contracts interface table. order processing flows. Install Base. Extended Warranty contracts can also be consolidated. Each different warranty item on a sales order creates a separate warranty line on the Warranty contract. The standard order inquiry flows enable you to go through web pages to access order related information. whether the customer is credited for the extended warranty depends on the setting of a particular OKS profile option. d) Order Management interfaces to Service Contracts via the Fulfillment workflow activity (Fulfill Line).and delivery information online. . c) An Extended Warranty contract is created when an Extended Warranty is sold on a sales order. It also provides a variety of web inquiries.

8) Test Script for Credit Card Encryption : Check the credit card fields in the sales orders window whether they are encrypted during entry. * One-Time Charges such as Activation Fees. * The first installment of an installment payment for equipment.7) Test script for Payment Due with Order (Pay Now Pay Later): Check/test: a) When selling services and equipment to customers. the customer may be required to pay for a portion of the total order amount as a deposit when the order is placed. and taxes. This credit card information is stored in a central Payments repository and is accessible to all other calling applications like Order Management. * Deposits taken due to poor credit or other reasons. You may create a sales order for equipment or service items with 10% advance amount. b) The Pay Now Total can include any of the following amounts in the iStore cart. or Change Fees. Check this field and security code when you create a sales order against credit card payment.This code like the credit card number. Quotation or sales order. If you have specified any masking format . 9) Test Script for Credit Card Security Code: The Credit Card Security Code is a 4 digit code printed on the back of the credit card and it is used by merchants/delears to verify that the buyer actually has the card with him/her when performing remote buy/sell transactions such as transacting over the Internet. * Prepayment charges for the first month's service. Installation Fees. . iStore etc.the actual credit card field value does not appear. will appear in that field .. Check whether the Pay Now Total shows amount as expected in cart. or sales order: * Equipment Charges. is also verified by the Oracle Payments central repository. quotation . freight and shipping charges. installation charges and other charges. The sales orders window contains a field for the security code and this code. based on the business logic specified by the service provider. freight & shipping charges.

10) Test Script for Sales Contracts Workbench : Check a) Whether a Sales Contracts Workbench in an HTML page has been provided. Here. the goods were shipped to the customer and were then invoiced and interfaced to AR module . the customer accepts the goods first and then invoicing takes place. The revenue recognition process is deferred and is linked to customers' accepting the shipped goods during post-billing acceptance. b) Does it enables you to organize and keep track of your r sales contracts.But now in 12i the flow includes an additional step of customer acceptance. For both pre-billing and post-billing . c) Are simple and advanced search capabilities enable you to view contracts* d) Are you able to display contracts according to criteria you specify* e) Are you able to do actions like adding clauses. export etc on contracts in the Workbench* f) Are you able to open a quote or a sales orders window from the Workbench too* g) Are the Notifications about contracts are placed in a Notifications Bins and are able to personalize these too* 11) Test script for Customer Acceptance: In order fulfillment flows of previous version 11i. the customer accepts the goods received either before or after billing takes place. In pre-billing acceptance.

(Others Tab-folder enabled functionality ) . .customer acceptances.( Check this).--Explicit Acceptance is done through Order Information Portal (click on Sales Order Actions . At order entry.This allows for updating the acceptance attributes of Acceptance Name and Acceptance Expire days.This ensures that the action attribute Fulfillment Acceptance is available in the Actions LOV. d) Create sales orders that need to be accepted by the customer and this acceptance is to be recorded by the Customer Sales Representative. Perform Acceptance/Rejection.ONT_ Sales_Order c) Check Whether Customer Acceptance ie appropriate Deferral reason for pre-billing(removal event as Invoicing) and Post-billing Acceptances (reason removal event as Customer Acceptance) is set up in AR's Revenue Management module. Run an Implicit Acceptance Request set that records Implicit Acceptance. you can accept the goods explicitly or implicitly.Fulfillment Acceptance) from Header or Lines OR through Order Import. Implicit Acceptance is done by defining Deferral reason in AR with event attribute as Ship Confirm date and expiration days.view the line status 'Pending Pre-Billing / Pending PostBilling Acceptance'.The deferral reason defined in AR's Revenue Management setup page is actually used as Acceptance Name in Order Management. OIP displays an Accept/Reject LOV and a Status field to perform an acceptance/rejection of the line. Sales Orders: Fulfillment Acceptance .others tab . You should not confuse with Quotation customer acceptance with this customer acceptance. Check/test: a) Check whether OM System parameter 'Enable fulfillment Acceptance' under' Generic Category Parameters ' is set=Yes. These are attached to the sales order menu . View/update Acceptance fields on the order line. Sales Orders: Update Acceptance Attributes . It consists of the concurrent programs: 1) Generate Pre-billing Acceptance Program for Prebilling. Order Management defaults the customer acceptance deferral reason and its attributes from Receivables onto the sales order line. These are folder enabled Acceptance fields. Implicit Acceptance e) Customer Acceptance: If an order line is to be explicitly accepted (Pre-Billing or Post-Billing). Implicit Acceptance 2( Revenue Contingency Analyzer for Post-billing. 2. Ship Confirm the items . Sales Order Acknowledgment Report prints Acceptance Required. b) Check Whether function security for the given responsibility for the following two functions has been enabled 1.

M. g) Check/View Acceptance Details in Sales Orders line. Charge periodicity is the interval by which the price for a recurring charge has been set up on a price list (e. Recurring. c) The MACD (Move Add Change Disconnect) feature of Order Management has been enhanced with the addition of the Recurring Charges functionality.Implicit or Explicit In Pre-Billing Customer Acceptance. In Post-Billing Acceptance. partial acceptance is not recorded. h) You may repeat this procedure for 12) Test script for Recurring Charges: a) A recurring charge is a fixed charge that will be repetitively applied to an account on a periodic basis. b) Charges are classified into 3 types: One-time.Additionally an Acceptance Details page has been added to OIP to record the acceptance details like Acceptance Date and Signature. . f) The customer can accept the goods in any or in combination of the following ways: * Pre-Billing Acceptance (goods are accepted before Invoicing) . O. This functionality is limited to TSO Ordering. once the goods are accepted.and Credit Card fees. Yearly). Post-billing acceptance is not supported for lines with deferred accounting rules.g. Recurring charges are most commonly associated with subscription services such as Internet Service Provision. and Usage for service items.Implicit or Explicit * Post-Billing Acceptance (goods are accepted after Invoicing) . Monthly. Quarterly. invoicing is carried out. Bank Account Fees . module now provides the Recurring Charges functionality in release 12 to order and price products with recurring and one-time charges. Only full acceptance is recorded. and is now referred to as TSO (Telecommunications Service Ordering). the revenue recognition process is deferred and linked to customers accepting the shipped goods.(Telecommunications Service Ordering).

Yearly and so on. c) Check whether the profile option OM: Contact Center Actions Menu Name has been set. Quarterly. b) MACD ( Move. Weekly. Depending on the functions that have been mapped to menus. It determines what domain will be used to hold the allowable charge periodicities. g) Check whther Defaulting rule for retrieving the correct charge periodicity has been defined for the item in Item Master. Monthly.change.Create a TSO sales order for a service item and check whther recurring charges of all the 3 types are applied 13) Test script for Creating Orders in Contact Center: a) The Contact Center is the central window where TSO (Telecommunication Service Orders ) orders entered and updated . Quarterly and so on. Monthly. The domain is a UOM class in Inventory. Inventory has seeded a UOM class called 'Period' that will hold UOMs: Daily. It can be made visible on the page by using personalization.You need to heck this.You need to check whether you are able to carry out thse activities in this window. e) check whther the Profile option OM: UOM Class for Charge Periodicity is set .add. you require to install it first and then setup the Recurring h) Check whether price for recurring charge has been set up on a price list . f) check whther System Parameter 'Enable Recurring Charges ' is set to Yes. The column is enabled only when the system parameter Enable Recurring Charges is set to Yes. Inventory has further seeded a value set INV_CHARGE_PERIODICITY that will hold UOMs: Weekly.The default value will be the value of the Order Management seeded menu 'ONT_CONTACT_CENTER_SUB_MNU' Agent actions are defined as functions.If MACD is not installed. The profile option is seeded with the value 'Period'.d) Charge Periodicity column displays the charge periodicity for recurring charges.disconnect) activities are carried out in this window for facilitating the customer support representatives (CSR) to enter and maintain service items ordes. .

Oracle Configurator. d) You may check whether the credit card information can be viewed in the Contact Center window (in the Orders tab) .by configuring a sales order by using oracle configurator and by creating a service order for say warranty item and then customer cancelling the same b) The enhanced TSO with Equipment functionality enables you to order telecommunications products and services from a single window and also perform the service related activities like Move.Please check these points once by one. e) You may also check whether the security code field is also displayed in the in the Payment windows invoked from Order Information Sub-tab and Line Items sub-tab under Orders tab of Contact Center window 14) Test Script for Telecommunication Service Orders with Equipment: a) Some of the applications that the Telecommunications with Service Orders (TSO) functionality spans across are Oracle Order Management.by creating a sales order entry.You may check this by creating one sales order for hand sets along with services (like call forwarding ) by using iStore and also from OM. Add.A new tax engine called Vertex Engine has been incorporated into the AR/OM Tax application to assist the calculation of taxes for the sales .the corresponding associated agent actions are available from the Line Items sub-tab page. and Install Base.configuratin of items/services.and item/service tracking( Using Install Base). 15)Test Script for Vertex Tax Engine and Related Enhancements: a) Order Management supports the third-party tax vendor Vertex .. You can do Order entry. Change or Disconnect a service. This profile option holds the name of that menu.

Authorities. . Sales Tax Rates. Check whether the OM fields such as Order Header: The fields Tax Exempt Number. f) New and changed/modified tax-related fields have been incorporated in the sales orders window and the Order Information Portal to enable you to interface with the Vertex tax engine . h) Check whether you can enter values in the Tax Classification Code field. otherwise tax calculation will not occur in the order lines. g) Some changes to Order Management include profile options change. Exceptions. Check whether you can enter values in the Exemption related fields. invoice source and non delivery invoice source in the line type refer to the same legal entity as the order type. You need to check and verify these. Tax Handling and Exempt Reason remain the same.orders. b) Ensure that in the AR Transaction Type window (Receivables > Setup > Transaction Types). e) Also the Receivables tax setup submenu included in Order Management setup menu has changed to not allow setup of tax Codes. When the profile option EBTAX: Allow Override of Tax Classification Code is set to Yes. Tax Groups. c) Verify that the Setup > Tax menu options have been changed to include the Location window. the Tax Calculation check box is checked. All previous tax calculations and tax-related activities which were done in OM are now done in Release 12 in the Tax application run by the Vertex Engine. Verify that the field Tax Group is no longer used. d) Please make sure that your Receivables transaction type. This is because E-Business Tax allows legal entity-related tax setup and Order Management requires that all lines in the same order belong to the same legal entity. Exemptions. General Ledger Tax Assignments and Tax Reporting Ledger. when the profile option EBTAX: Allow Override of Customer Exemptions is set to Yes. Also check whether Order Line: The field Tax Code in the Order Line has been renamed to Tax Classification Code.

2)PO Req Created.3)PO Created.i) When you click Actions > View Tax Details. Tax Rate Code. c) The buyer can not change the following data elements on purchase requisitions that are linked to a Drop Ship Sales Order:-Check these. Make sure this. . Update information in the sales order line. Amount. a) A buyer can invoke this option to view Sales Order information such as customer or shipping details. Tax calculation should take place depending on the tax event set by you (Entered. if the Purchase Order Shipment references a requisition line associated with a Drop Ship Sales Order line. the tax should be recalculated. Also if you change the tax classification code.-Check these statuses. The Order Information Portal should also shows similar tax-related fields in the Additional Details page. j) Check in the OM Transaction Types window.4)PO Received. Rate. Booked. Tax. Tax Status. 1)Inventory Item 2)Ship To Location (Deliver to in PO) 3) UOM 4)Quantity 5)Need By Date 6) Warehouse (Ship To Org) 7) Project and Task Information. k) Create a sales order and use Actions > Calculate Tax to ensure that the correct tax calculation is carried out by Vertex Engine.Check this b) Following new status details have been created for order tracking:1)PO Req Requested. the tax engine is called again and the tax is recalculated. 16) Test script for a new menu option-View Sales Order is on the Purchase or Release Shipment windows:Create a dropship sales order and then run the purchase release program to create requisition and then import requisition in to PO module. the Tax Details window should display the following fields: Tax Regime. Invoiced). Finance tab. whether a Receivables Transaction Type and a Tax Event for tax calculation have been specified. These requisition or purchase order statuses are available on the Drop Ship tab of the Additional Line Information window.specified in the Order Transaction Type window.

--Define a grade controlled item in Inventory module and assign it toboth discrete and OPM organizations.Check this by defining grade of more than 150 characters . Purchase requisitions linked to a sales order cannot be canceled or finally closed. 17) Test script for Oracle Process Manufacturing users: a) You can access fields like dual quantities. and is displayed in the delivery line. The fields are folder enabled in both windows. -Create one defaulting rule for grade and see if it defaults on order line e) The Grade field has now been extended to 150 characters. a Process Manufacturing warehouse must be selected within the Ship From field for an order line. however you cannot update it in shipping. unit of measure in the sales orders line and the Order Organizer windows.-You need to check these. The secondary UOM field is defaulted from the item's secondary inventory UOM and is a view-only field. You can enter grade in the sales order line. then the Secondary Quantity field is enabled and required.check whether you can enter grade in sales order line and it is displayed in delivery lines. is tracked in Primary and Secondary or if the pricing source for the item is secondary.You need to check all these 3 points. f) When performing ATP check for Oracle Process Manufacturing items. grade.d) Drop Ship Purchase Requisitions cannot be returned to the requestor. in this case. in which it's being transacted. Splitting the purchase requisition is also not allowed for the buyer. b) If the item in the organization.Try to update it in shipping . on . You can enter grade for any item that comes from a discrete or a process inventory organization. you may check these by creating one sales order for OPM items c) The Grade field has been added to the sales order line to enable you to specify a preferred quality grade for a grade controlled item. d) Defaulting rules enable the value of the grade field to be defaulted on the order line. ATP for Process Manufacturing items can be specifically performed for a grade-controlled item if a grade is selected.

check the the profile options given below which have been converted to Oracle Order Management system parameters with the same names without prefixes.All the functionalities which was provided by these profile options in 11i is now controlled by Oracle payment modules. g) If Oracle Process Manufacturing is installed and a process item is ordered. you can see Secondary Quantity. Select this icon to access additional process order information.It is necessary to check these changes. .Please check these and confirm that the statement hols true.hand available quantity is shown for the grade of the item.the only difference is for the profile OM: Employee for Self-Service Orders is replaced by the system parameter called Requestor for Drop Ship Orders created by external user. b) OM: Number of Days to Backdate Bank Account Creatio. c) OM: Payment Method for Credit Card Transactions. Secondary Unit of Measure and Grade information. d) OM: Process Payment Immediately at Booking. then the Additional Information icon is enabled. Control is now available at the Payment Type level in the Define Payment Types window. a) OM: Estimated Authorization Validity period.You need to check these. Control is now available at the Payment Type level in the Define Payment Types window. 18) Test script for checking profile options: The following profile optins have become obsolete in release 12. e) OM: Risk Factor Threshold for Electronic Payments Further. In the Additional Information page.You may check this in one of the sales order for OPM grade controlled item.

.a) OM: Credit Memo Transaction Type b) OM: Credit Salesperson for Freight on Sales c) OM: Employee for Self-Service Orders d) OM: GSA Discount Violation Action e) OM: Invoice Source f) OM: Invoice Transaction Type g) OM: Non-Delivery Invoice Source h) OM: Overshipment Invoice Basis i) OM: Reservation Time Fence j) OM: Schedule Line on Hold k) OM: Show Discount Details on Invoice l) Tax: Inventory Item for Freight m) Tax: Invoice Freight as Revenue.

and bank accounts are encrypted and stored within this centralized model. . credit card security codes (CVV2). You need to check these statements. d) Bill of Lading. 21) Test script for Shipping reports: In this release 12. Vital and sensitive data such as credit card numbers. a) Pick Slip. the integration with Oracle Payments provides a centralized data model within Oracle Payments for credit card and bank account information and services to process payments. 20) Test script for Pre-Payments: In 11i release.19) Test script for Defaulting RulesL: In 11i . printing of reports in Shipping is not limited to text output but PDF format is now also available on various Shipping reports through the use of report templates created in Oracle XML Publisher. b) Packing Slip.of Oracle Payments. c) Mailing Label.. The sources Customer. These defaulting rules have been deleted in release 12. seeded defaulting rules defaulted the Order Type and Salesrep from the Customer. e) Master Bill of Lading. The names of Shipping reports available for PDF output are given below. such as the Customer Ship-to and Customer Bill-to. In this release 12. so all custom defaulting rules that used these source are deleted You can still default the Order Type and Salesrep values from other sources.Order type and Customer. OM stored credit card information locally.Salesrep are also disabled.You need to check this.

many new attributes have been added to the XML output of the Pick Slip. Please verify all these statements and facts by taking out reports. Verify this also.FOB terms and Freight terms have been added to the Bill of Lading and the Master Bill of Lading reports.Sheet Summary. and Commercial Invoice reports which includes: a) Secondary Quantity. g) Vehicle Load .f) Commercial Invoice. c) Lot number. .If you any such requirements then you can test it. You need to check and verify these. You can use them to automate specific tasks and customize output based on attributes of business objects. These transactions automate business processes by routing information according to user-defined business rules. d) Grade. This new information does not appear on the report's seeded layout but it is part of the XML data structure available to build the templates within XML publisher. Packing Slip.the Shipping Transactions form and Quick Ship window allow you to view Workflow-enabled shipping transactions. 22) Test script for Workflow-enabled Shipping Transactions: In release 12. b) Secondary UOM. Also.

and the windows are preconfigured to display quote attributes for the Order Management Super User.the Quote and the Quick Quote.Pick Release runs pick release processes in parallel which distributes the workload across multiple processors thus reducing the overall time required for a single pick release run. The transaction phase always defaults to Negotiation. Quote Name. a) A new menu option for quotes is given under the main menu Negotiation. independent of the defaulting rules when the window is opened through the Quote menu option. and on the profile setting of the new seeded profile option WSH: Number of Pick Release Child Processes . and Comments fields are hidden and can be displayed using folders functionality. However. A folder can be saved in the Quick Sales Order window or the standard Sales Orders window with quote related attributes and the folder can be used for entering quotes through either of these two sales . it does not have a default value so the Pick Selection program considers this as "1. 24) Test script for Quote menu option: You may verify the following and create 2 quotes by using both options-Quote and Quick Quote. b) Quote Number. c) Transaction Phase.23) Test Script for Parallel Pick Submission: In release 12. depending on the hardware efficiency and other application constraints. These fields are available in both the Main and Others tab. You can also specify the number of child processes spawned by Pick Release which depends on each individual pick release batch.It is used to determine the default number of child processes. d) Quotes also can be entered (11i functionality)using the existing Quick Sales Orders window or the standard Sale Orders window by displaying quote-specific attributes using folder functionality. User Defined Status. You can create a quote from either of these two options. and Quote Date are displayed by default when the window is opened using the Negotiation menu option. Expiration Date. The Negotiation menu has two windows . Y ou need to test and verify these facts by running pick release process and setting the above profile. All the quote specific attributes are hidden by default when the window is opened using this menu option." Change this profile to the number of child processes that you want to run in parallel.Inventory module locks the organization/item combination and hence multiple parallel pick release processes do not process the same item in the same organization at the same time. version.

The WMS enabled flag on the inventor organization =Yes will determine the processing within Order Management and Oracle Shipping. you must define the item as being catch weight enabled in Inventory module . The following are some differences for discrete inventory catch weight support compared to process item catch weight support • The Order Qty2 on the sales order line will be blank (currently for process inventory organizations it is calculated). This is used for consumer goods where actual weight varies compared to it's standard weight. Currently when the process inventory organization is involved catch weights are supported. The transaction phase will default either to Negotiation or Fulfillment based on Order Management defaulting rules when the Quick Sales Orders or standard Sales Orders window is opened. d) Once the secondary quantity and UOM is captured. but the actual price is based on the ship quantity. the sales order line price is prorated based upon the ship quantity. • The Pricing UOM will be used to determine which quantity should be used for pricing the catch weight items. . to also capture the secondary quantity and second UOM at time of shipping. e) To provide support for catch weights. Volume discounts are always calculated on the estimated qty2. c) You can specify a secondary quantity and secondary UOM at shipping and have that information fed back to the sales order line then re price and invoice the order based on that quantity. This actual quantity will be used to determine the extended price and then it will be prorated back to determine the unit price per Qty1. 25) Test Script for Catch Weights in Discrete Inventory: a) Catch weight support in Order Management is available for inventory organizations that are enabled for Process Manufacturing. • Only after the material has been picked for shipping will the Ship Qty2 be populated. and the inventory processing is done by the converged inventory model b) The functionality allows any discrete inventory item that is catch weight enabled being shipped from a WMS inventory organization.orders windows.

you can enter orders for the catch weight items in OM. Price lists are then created for that item in its pricing unit of measure. When the actual material is picked from inventory. g) When catch weight items are defined /created. All pricing calculations for catch weight items are done with respect to the pricing unit of measure defined for that item. the secondary quantity and UOM2 are populated with the true weight/actual weight for WMS enabled inventory organizations. h) Define 2 items as above and make sure that you get results as mentioned above. . The pricing unit of measure can be defined as either the primary or the secondary unit of measure for the item. a pricing unit of measure is defined.f) Once the item is properly defined.

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