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BY, STEPHEN C. LUNDIN, JOHN CHRISTTENSEN AND HARRY PAUL
NAME CLASS : ANKIT SRIVASTAVA : MMM-B 2010-12 BATCH ROLL No. : 12
These are one of a kind 'aha' moments where you see how you're fulfulling what you set out to achieve.what does the whole thing mean to them and how do they fit in? Deep. Regardless of hierarchy or seniority.its time to stop learning and start acting. If you can see the path laid out in steps. • • • .ABOUT THE BOOK Whenever you make a change in an organization. there is a gravity that tries to pull it back towards the old way of doing things. and the change might be labelled a success. you're following someone else's path. Direct and honest feedback is vital to making the changes stick. but perhaps even more important is for individuals to personalize it . the excitement and energy surrounding the new change overcomes that gravity. However. Having a lofty vision statement is important. meaningful and sincere communication between stakeholders plays a crucial role in helping people personalize the vision. • Stakeholders must identify with and personalize it. You need to find your unique path for your unique situation. For continual reinforcement. every stakeholder should be open to feedback from others if they feel the energy fading If you're still looking for the next step . it is important to experience and recognize "vision moments". Initially. it takes a lot more than that to make the change stick.
is a consulting partner with the Ken Blanchard Companies and the director of speaker services at Nelson Motivation. including Fish!. the video. a leading producer of corporate learning programs. John Christensen is a filmmaker and CEO of ChartHouse Learning.. Ph. the leading producer of corporate learning programs. the video. Stephen C. Inc. Lundin. including FISH!. the "Big Tuna.". is a writer. the Big Tuna Ph. a professional speaker. . He is the head counselor of the popular FISH! Camps. and public speaker. Harry Paul. is a consulting partner with the Ken Blanchard Companies and the director of speaker services at Nelson Motivation.D. a professional speaker. filmmaker and public speaker.D. in San Diego. John Christensen is a filmmaker and CEO of ChartHouse Learning..About the authors Stepehn C. Lundlin. is a writer. He serves as head counselor of the popular Fish! Camps. Harry Paul. filmmaker.
. the U. Here is a remarkable way to keep your work vital. or retaining a more participative management style require the use of an unique set of principles that are different than those used simply to initiate a change . The FISH! philosophy has been featured widely in People. Harley-Davidson. Business Week.compared to the real challenge of getting change to stick. the authors of FISH!. Arrow Electronics UK Limited. maintaining a higher quality of work life. Prudential. alive. and Wells Fargo. the million-plus copy international bestselling book and video phenomenon. . tough times.SYNOPSIS "It doesn't matter if you are an individual contributor who wants to hang on to a better work life or a CEO who wants to maintain a new high level of productivity: Sustaining change is the true test of leadership. and Publishers Weekly bestseller lists. stand-alone business parable that shows how anyone can do exactly that. Ford. There are many ways to make good changes. Now. Nabisco. and fresh as you navigate staff turnover. have returned with an all-new. Holding on to a culture of innovation. USA Today. This brilliant new parable will show you how to help make those changes stick -.for good. Sprint. But external energy cannot sustain a change. New York Times Business. FISH! and FISH! Tales have been fixtures on the Wall Street Journal. the National Weather Service. Effecting change in an organization is a piece of cake -.S. . and general run-of-the-mill cynicism and burnout. Fast Company. and CNN's Business Unusual. Nordstrom. Thousands of organizations are using the FISH! philosophy to bring more energy and passion to their work. constantly renewing an important customer service program. External energy is often what it takes to catch our attention in a busy world. Bristol-Myers Squibb. P&G. and on CBS Television's Sunday Morning. Army." --from the Introduction to FISH! Sticks With more than two million copies in print worldwide. including Abbott Labs. the Mayo Clinic. That takes a different source of energy: natural energy.
Soon. this book provides advice that is concrete and can produce immediate improvements in employee morale. integrating new employees.When Rhonda. found withing the overall vision for the business. and productivity -. Chock full of easy-to-grasp examples. a new manager. a fictional sushi restaurant that always has a huge line of customers cheerfully waiting for hours to get in. Live IT. But then she visits the amazing Tsunami Too. Coach IT. . If you have ever made a change or innovation only to feel soon after that you were backsliding -. where the "IT" is each employee's own personal vision. she is faced with the problem of how to keep spirits and performance up in a newly-energized unit that has.or if you want to identify what's working in your workplace and make sure that it keeps working -.both for the short and long-term.then FISH! Sticks is a book that will help you achieve your goals. FISH! Sticks employees the same kind of easy-to-use story that was used in Fish! to illustrate its three main commitments for continued success: Find IT. and maintaining an atmosphere of constant innovation and overall excellence. takes over from a popular and now promoted boss. started to get bored and cranky and return to its old ways. customer satisfaction. frankly. she realizes that the way to keep her staff and herself motivated and at the top of their game can be learned from a brilliant sushi chef and a bunch of waiters who continually teach one another everything they need to know about giving great customer service.
even if the storytelling is a little fishy. Although the advice offered isn’t particularly unique. The book uses the same fictitious approach as the other two Fish!ing trips.com recommends the basic common sense of these messages. Lundin. Given that this is round three. The agent-of-change head nurse has departed and the new head nurse feels that the group is losing its vision. but this time the story is set at a hospital’s nursing station.Why should we read Fish! Sticks You’re back in the fishing boat with the crew that brought you the successful Fish! and Fish! Tales. and all goes swimmingly after that. the format may seem a little repetitive to those who have already Fish!ed. look for the highlights on the occasional pages in whale-size type. she discovers that a local sushi restaurant is a model of excellence. getAbstract. Stephen C. Then. some may find a certain charm in the story. If you want to catch the core of the message on your first cast. In this summary we learn Everyone needs to be willing to coach and be coached by others The importance of communication in discussing and reaffirming corporate and individual commitment to a vision The need for continued coaching and action to sustain change . Offering another finny fable. John Christensen and Harry Paul present a business parable based on creating and sustaining successful change.