SYMPTOMS

When you attempt to use Copy and Paste or to drag to move a Iile in My Computer or Windows
Explorer, the task may Iail but no error message appears to explain why.
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CAUSE
This can occur iI MicrosoIt Internet Explorer is damaged. Because My Computer and Windows
Explorer use Internet Explorer, iI Internet Explorer is damaged, some oI the Iunctionality oI
these tools may be lost.
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RESOLUTION
To resolve this problem, use the Iollowing steps.
1. Click Start, point to Settings, and then click Control
Panel.
2. ouble-click Add/Remove Programs.
3. In the Add/Remove Programs dialog box, click
Microsoft Internet Explorer, and then click
Change/Remove.
4. In the Internet Explorer and Internet Tools dialog box,
click Repair Internet Explorer, and then click OK.
My Computer and Windows Explorer may now Iunction as expected.

II the previous procedure did not Iix the problem, use the Iollowing steps:
1. Click Start, point to Settings, and then click Control
Panel.
2. ouble-click Add/Remove Programs.
3. In the Add/Remove Programs dialog box, click
Microsoft Internet Explorer.
4. Click Restore the previous Windows configuration, and
then click OK.
5. ollow the instructions to complete the restoration process.
Check to see iI you can now drag to move a Iile or can copy and paste a Iile.

II neither oI the previous procedures Iixed the problem, you must reinstall Windows Millennium
Edition to restore the corrupted Iiles. Use the Iollowing procedure to restore the corrupted
Internet Explorer Iiles.

NOTE: or this procedure you will need the Windows Millennium Edition installation disc.
Some computer manuIacturers do not supply the installation disc with computers that come with
Windows Millennium Edition preinstalled. These computers oIten come with a systems recovery
disk. This disc may be used instead, but you may loose all saved inIormation on your computer.

WARNING: II you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. MicrosoIt cannot guarantee that you can solve
problems that result Irom using Registry Editor incorrectly. Use Registry Editor at your own risk.
1. Right-click Start, and then click Explore.
2. In Windows Explorer, expand My Computer.
3. Expand Local Disk (C:).
4. ocate the Iile C:\Windows\System, and then click
IEMIGRAT.DLL.
5. n the ile menu, click Rename.
6. Rename the Iile as Iemigrat.dlx.

NOTE: II you cannot Iind this Iile, locate the Iile
C:\Program iles\Internet Explorer\W2K\Migrate.dll,
and then rename that Iile as Migrate.dlx.
7. Close Windows Explorer.
8. Click Start, and then click Run.
9. In the Open text box, type regedit, and then click OK.
10.In Registry Editor, click My Computer.
11.n the Registry menu, click Export Registry ile.
12.Browse to the location where you want to store the
exported Iile.

NOTE: You can save this Iile anywhere on your computer.
13.In the ile name box, type the name Ior the new Iile, and
then click Save.
14.In Registry Editor, click
HKEY_LOCAL_MACHINE/Software/Microsoft/Wind
ows/CurrentVersion/Setup/Migration, and then Iind and
click the 100 key in the right pane.

NOTE: II you cannot Iind this Iile, instead click
HKEY_LOCAL_MACHINE/Software/Microsoft/Wind
ows/CurrentVersion/Setup/Migration DLLs in the leIt
pane oI Registry Editor and look Ior the value
C:\Program iles\Internet Explorer\W2K. Click the
entry that is associated with that value in the right pane.
15.n the Edit menu, click Delete.
16.n the ile menu, click Close.
17.Close all programs that are running.
18.Restart your computer.
19.AIter you restart your computer, insert your Windows
Millennium Edition installation C-RM.
20.ollow the installation instructions.
My Computer and Windows Explorer will again Iunction as expected.