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SUMMARY Mr. Poirier is a dedicated operations and program/project management professional with a combined six years of experience in program/project management, training development and delivery, business operations, information and performance management, information technology consulting, and systems/software integration. Mr. Poirier has additional, fundamental experience and education within the quickly growing arena of web 2.0/gov 2.0/social media outreach, web design, deployment, system/software development life cycle support, marketing, freelance technology based journalism and marketing (ZoKnowsGaming). All of these skills are further reinforced by the ability to work well in small teams, large teams, and as an individual while under tight deadlines and stress. EDUCATION Champlain College, Burlington, Vermont Bachelor of Science in Web Design and Development (2014 Targeted) Eastern Kentucky University, Richmond, Kentucky (2009) Master of Science in Safety, Security, and Emergency Management Eastern Kentucky University, Richmond, Kentucky (2005) Bachelor of Science in Assets Protection and Security Minor(s) in Police Studies and Fire Science CERTIFICATIONS Certified Fire and Explosion Investigator: 2005‐2010 Fire Service Instructor Level III: 2007‐Present Firefighter Level I: 2001‐Present Hazardous Materials – Operations: 2007‐Present FCC Amateur Radio Technician: 1998‐Present PROFESSIONAL EXPERIENCE US GOVERNMENT: DEPARTMENT OF HOMELAND SECURITY, Washington, D.C. June 2010 to Present GS13212 Promoted to GS13213 Acting Section Chief – Information Sharing and Collaboration Information sharing and collaboration business leader. Lead negotiator for the Department on information sharing agreements and collaboration efforts between Federal Departments and Agencies. Policy advisor for the Department on all information sharing and collaboration issues. Leads development of policies, strategies, briefings, memorandums, information sharing agreements, and programmatic support documentation. Key member and supporter of the Information Sharing Governance Board. Leads the Information Sharing Records Working Group. US GOVERNMENT: DEPARTMENT OF THE TREASURY, Washington, D.C. January 2009 to June 2010 GS30111 Promoted to GS30112 Operations Officer Emergency operations, disaster recovery, and business continuity professional. Planning and standup of the U.S. Treasury Operations Center. Lead the Information Technology Working Group. (Web 2.0 Collaboration and Innovation) Lead information technology implementation, employee training, and operational support for Department wide incident management system. (ETeam) Developed SharePoint solution for information sharing and operational support to the branch and Department. Lead planning and oversight of emergency management and related disaster recovery operations. Supported a wide range of policy analysis and implementation. Key supporter and member of the Law Enforcement Working Group. 1 of 2
PROFESSIONAL SOLUTIONS, Alexandria, VA September 2008 to January 2009 Watch Officer Operations center watch stander and information operations professional. Monitored and identified information sources via the internet to include news media, commercial platforms, and social media for Federal Government customer. Provided senior level Federal Government management officials and state/local first responders with communications support, situational awareness, and briefing support for Federal Government customer. Trained new contractors and Federal employees on operational procedures, information systems, and communication systems for Federal Government customer. Produced standard operating procedures, job action sheets, and other operational aids for Federal Government customer. February 2008 to September 2008 ROBBINS GIOIA, Alexandria, VA Consultant Disaster Recovery and business continuity subject matter expert. Supported planning and standup efforts of the primary and secondary disaster recovery sites for Federal Government customer. Supported policy and program/project management deliverable development for disaster recovery operations. Managed disaster recovery information systems, and building resources for Federal Government customer. Participated in national level and departmental level exercises in support of disaster recovery operations for Federal Government customer. November 2006 to February 2008 MARYLAND FIRE AND RESCUE INSTITUTE, College Park, MD Industrial Training Specialist(Faculty) Emergency services instructor and program/project management subject matter expert. Produced and Certified the State of Maryland’s first National Fire Protection Association (NFPA) and Pro‐Board Fire Service Professional Qualifications System course for Fire Investigation (NFPA 1033). Lead training program planning, coordination, development, marketing, project management, and delivery of emergency service and industrial safety topics. Lead Federal Government grant and contract award program/project management. (Susan Harwood Grant 2007) April 2006 to November 2006 NC4, Alexandria, VA Project and Implementation Manager Disaster Recovery, emergency operations, and program/project management subject matter expert. Managed software implementation and training for Federal Government customers on tight operational deadlines. Created and supported program/project management deliverables, standard operating procedure documents, concept of operations documents, job action sheets, and informational briefings for state, local and Federal government customers. Provided operational support to state, local, and Federal Government customers in emergency, planned event, and exercise situations. ROBBINS GIOIA, Alexandria, VA May 2005 to April 2006 Associate Analyst Project Administrator/Master Scheduler for multi‐million dollar program that provided nationwide high‐speed internet/intranet capability to over 400 locations nationwide for Federal Government customer. Developed and implemented solutions for document and project control to include dashboards, websites, and integrated consumer off the shelf products for Federal Government customer. Provided program/project management support for the Office of the Chief Information Officer Enterprise Program Management Office for Federal Government customer. Developed and delivered System Development Life Cycle (SDLC) and Capital Planning and Investment Control (CPIC) training for Federal Government customer. ADDITIONAL INFORMATION Technical Proficiency/Skills: Microsoft Office Suite, Microsoft Project, Microsoft SharePoint, HTML, CSS and website design, WordPress, geographical information system platforms, Adobe Dreamweaver, Adobe Connect, Adobe Acrobat, generic commercial desktop publishing software, web‐based dashboard and website development software, and commercial customer relationship management. Interests and Activities: Information Technology, gaming, language, history, world cultures, public speaking, training/instructing/teaching, Amateur Radio, community service projects, and volunteer firefighter (Since 1999). 2 of 2