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Software Deve|opment Serv|ces Agreement


4 controctor uetoi/s
8us|ness Name
8us|ness keg|strat|on
No

Address

Contact (W) (M)
Lma||
Deve|opers
r|mary Deve|oper

A|ternat|ve Deve|oper


________________________________________________________

________________________________________________________

8 5ervice 1erm
Commencement Date
c Poyment 1erms
ayment kate
{per hour)

US5]LU] ________________________________________________

ayment er|od Week|y Iortn|ght|y Month|y

SU8ILC1 1C 1nL 1LkMS AND CCNDI1ICNS CI 1nIS AGkLLMLN1 1nL CCMAN AGkLLS 1C
LNGAGL 1nL CCN1kAC1Ck as fo||ows
1 art|es
%a) 1hls AgreemenL ls made by and beLween xxxxxxxxx and/or lLs assoclaLes relaLed
parLles successors and asslgns %collecLlvely Company#) and Lhe enLlLy whose
deLalls are llsLed ln arL A of Lhe Lable above %Contractor#)

2 Def|n|t|ons
%a) ln Lhls AgreemenL Lhe followlng Lerms have Lhe followlng meanlngs
l A|ternat|ve Deve|oper means wlLh respecL Lo Lhe ConLracLor Lhe lndlvldual
named as Lhe alLernaLlve developer ln arL A of Lhe Lable above
ll Conf|dent|a| Informat|on means wlLh respecL Lo Lhe Company any
lnformaLlon documenLs and communlcaLlons provlded by Lhe Company Lo
Lhe ConLracLor LhaL ls elLher
a g e | 2
a relaLed Lo Lhe Servlces
b deslgnaLed by Lhe Company as confldenLlal and wlLhouL llmlLaLlon
lncludes any noLes documenLs formula plans drawlngs deslgns
models Lrade secreLs and lncludes any of Lhe aforesald whlch may
be oral wrlLLen sLored ln elecLronlc form LranslaLed from orlglnal
form recomplled copled made lnLo a compllaLlon or alLered from
orlglnal form
c Lhe Company's buslness producLs and servlces flnances cusLomer
names sales flgures employee deLalls prlclng meLhodologles
flnances and slmllar lnformaLlon relaLlng Lo Company's lnLernal
operaLlons plans pollcles and pracLlces and LransacLlons ln
whaLever form
d oLher lnformaLlon ldenLlfled ln wrlLlng as confldenLlal Lo Lhe
Company or a Lhlrd parLy and
e LranslaLlons enhancemenLs correcLlons modlflcaLlons derlvaLlve
works coples forms embodlmenLs and addlLlons of and any of Lhe
foregolng
lll De||verab|e means a SofLware rogram LhaL has been creaLed or developed
by Lhe ConLracLor ln compllance wlLh Lhe SpeclflcaLlons
lv De||very has Lhe meanlng glven Lo lL ln Clause 10
v Documentat|on means all references guldellnes and manuals descrlblng ln
reasonable deLall Lhe operaLlon of each uellverable LhaL ls usually provlded
by a commerclal sofLware developmenL servlces provlder LogeLher wlLh Lhe
uellverable
vl Inso|vent means wlLh respecL Lo Lhe ConLracLor
a lL ls %or sLaLes LhaL lL ls) lnsolvenL
b lL ls ln recelvershlp ln recelvershlp and managemenL ln llquldaLlon
ln provlslonal llquldaLlon under admlnlsLraLlon or wound up or has
had a recelver appolnLed Lo any parL of lLs properLy
c lL ls sub[ecL Lo any arrangemenL asslgnmenL moraLorlum or
composlLlon proLecLed from credlLors under any sLaLuLe or
dlssolved %oLher Lhan Lo carry ouL a reconsLrucLlon or amalgamaLlon
whlle solvenL on Lerms approved by Company)
d an appllcaLlon or order has been made %and ln Lhe case of an
appllcaLlon lL ls noL sLayed wlLhdrawn or dlsmlssed) resoluLlon
passed proposal puL forward or any oLher acLlon Laken ln each
case ln connecLlon wlLh Lhe ConLracLor whlch ls preparaLory Lo or
could resulL ln any of Lhe clrcumsLances deLalled ln any of
paragraphs %a) %b) and %c)
e lL ls Laken Lo have falled Lo comply wlLh a sLaLuLory demand
f lL ls oLherwlse unable Lo pay lLs debLs when Lhey fall due
g lL ls %or sLaLes LhaL lL ls) bankrupL or
h someLhlng havlng a subsLanLlally slmllar effecL Lo any of Lhe
clrcumsLances deLalled ln any of paragraphs %a) Lo %f) above happens
ln connecLlon wlLh Lhe ConLracLor under Lhe law of any [urlsdlcLlon
a g e |
vll Insurances mean buslness dlrecLors and offlcers healLh accldenL vehlcle
publlc llablllLy workers' compensaLlon and any oLher Lypes of lnsurances
capable of belng procured or malnLalned by Lhe ConLracLor for or ln
connecLlon wlLh Lhe performance of Lhe Servlces under Lhls AgreemenL
vlll M||estone means Lhe progress of developmenL of a SofLware rogram
requlred Lo be achleved by Lhe ConLracLor
lx ayment er|od means Lhe perlod seL ouL ln arL C of Lhe Lable on page 1 of
Lhls AgreemenL
x ayment kate means Lhe hourly raLe seL ouL ln arL C of Lhe Lable on page 1
of Lhls AgreemenL whlch ls payable by Lhe Company Lo Lhe ConLracLor as
conslderaLlon for Lhe ConLracLor's performance of Lhe Servlces under Lhls
AgreemenL
xl ersons means wlLh respecL Lo Lhe ConLracLor's obllgaLlons under Clause 8
any employees conLracLors agenLs represenLaLlves successors and asslgns
of Lhe ConLracLor and any Lhlrd parLles
xll r|mary Deve|oper means wlLh respecL Lo Lhe ConLracLor Lhe lndlvldual
named as prlmary developer ln arL A of Lhe Lable on page 1 of Lhls
AgreemenL
xlll kestra|nt er|od means Lhe perlod durlng whlch Lhe ConLracLor musL
comply wlLh Lhe resLralnL obllgaLlons provlded under Clause 16 belng Lhe
enLlre duraLlon of Lhe Servlce 1erm and a perlod of slx %6) monLhs
LhereafLer
xlv Serv|ce Iee means Lhe fee payable by Lhe Company Lo Lhe ConLracLor ln
respecL of a parLlcular aymenL erlod
xv Serv|ce 1erm means Lhe duraLlon of servlce of Lhe ConLracLor under Lhls
AgreemenL belng Lhe Lerm seL ouL ln Clause 3
xvl Serv|ces mean Lhe servlces Lo be performed by Lhe ConLracLor under Lhls
AgreemenL
xvll Software rogram means Lhe sofLware program requlred Lo be creaLed or
developed by Lhe ConLracLor under Lhls AgreemenL
xvlll Spec|f|cat|ons mean Lhe speclflcaLlons relaLlng Lo each SofLware rogram
provlded Lo Lhe ConLracLor by Lhe Company lncludlng Lhe deLalls llsLed ln
Clause 3
xlx Source Code means Lhe readable form of a SofLware rogram or a parL
Lhereof
xx 1axes mean any and all Laxes levles duLles charges lncludlng wlLhholdlng
Laxes penalLles flnes or any oLher levles lmposed by any sLaLuLory auLhorlLy
under any [urlsdlcLlon ln connecLlon wlLh Lhe performance of Lhe Servlces
and Lhls AgreemenL
xxl 1ota| Charges mean Lhe amounL payable by Lhe Company Lo Lhe ConLracLor
under Clause 6%c)
xxll Ier|f|cat|on means Lhe verlflcaLlon by Lhe Company under Clause 7%c)
xxlll Ier|f|cat|on kecords mean Lhe accounLlng Llme and oLher records requlred
Lo be kepL by Lhe ConLracLor for each aymenL erlod Lo record Lhe work
done by Lhe ConLracLor for Lhe duraLlon of LhaL Llme
a g e |

Serv|ce 1erm
%a) 1he Servlce 1erm of Lhe ConLracLor shall commence on Lhe daLe speclfled ln arL 8
of Lhe Lable on page 1 of Lhls AgreemenL and shall end on LermlnaLlon of Lhls
AgreemenL ln accordance wlLh Clause 19
%b) 1he parLles agree LhaL any Servlces performed by Lhe ConLracLor prlor Lo Lhe daLe of
execuLlon of Lhls AgreemenL shall also be sub[ecL Lo Lhe provlslons of Lhls
AgreemenL

Serv|ces
%a) 1he Servlces shall comprlse Lhe provlslon of commerclal sofLware developmenL
servlces and all servlces relaLlng Lo or ln connecLlon wlLh such servlces and shall
lnclude Lhe followlng
l creaLlng and developlng SofLware rograms ln compllance wlLh Lhe
SpeclflcaLlons %belng a De||verab|e# under Lhls AgreemenL)
ll performlng all necessary programmlng ln respecL of Lhe SofLware rograms
lll esLabllshlng MllesLone daLes and uellvery daLes for each uellverable
lv provldlng guldance and advlce Lo Lhe Company ln respecL of any Lechnlcal
and funcLlonal lssues arlslng ln connecLlon wlLh Lhe developmenL of Lhe
SofLware rograms and/or Lhe SpeclflcaLlons and
v regularly llalslng and communlcaLlng wlLh Lhe Company lLs employees or
auLhorlsed represenLaLlves Lo ensure smooLh admlnlsLraLlon of Lhe
developmenL process and coordlnaLlon of acLlvlLles perLalnlng Lo Lhe
SofLware rograms
%b) ln carrylng ouL lLs performance of Lhe Servlces under Lhls AgreemenL Lhe ConLracLor
acknowledges agrees and warranLs LhaL
l lL has Lhe necessary skllls experlence and resources Lo successfully perform
Lhe Servlces
ll unless prlor wrlLLen consenL ls glven by Lhe ConLracLor Lhe Servlces shall
only be performed by or under Lhe dlrecLlon and conLrol of Lhe rlmary
ueveloper or lf Lhe rlmary ueveloper ls on a leave of absence Lhe
AlLernaLlve ueveloper
lll lL shall aL lLs own cosLs and expenses furnlsh all equlpmenL maLerlal
resources and Lechnology necessary for Lhe purposes of fulfllllng lLs
obllgaLlons under Lhls AgreemenL
lv lL wlll perform Lhe Servlces
a ln accordance wlLh Lhe SpeclflcaLlons lnsLrucLlons and oLher
guldellnes provlded by Lhe Company and
b Lo lLs besL efforLs and apply Lhe necessary sklll and sLandards of
care as may be expecLed of a commerclal sofLware developmenL
servlce provlder experlenced ln pro[ecLs or servlces of a slmllar
naLure Lo LhaL requlred Lo be provlded by Lhe ConLracLor under Lhls
AgreemenL
v Lhe uellverables requlred Lo be dellvered by Lhe ConLracLor under Lhls
AgreemenL are free from defecLs ln workmanshlp and maLerlals
a g e |
%c) 1he Company shall be enLlLled Lo cancel any parL of Lhe Servlces hereln by way of a
wrlLLen noLlflcaLlon Lo Lhe ConLracLor 1he ConLracLor hereby acknowledges and
agrees LhaL Lhe Company shall noL be llable for any cosLs expenses llablllLy loss or
damages arlslng from or ln connecLlon wlLh any such cancellaLlon made ln
accordance wlLh Lhls Clause

Spec|f|cat|ons
%a) 1he Company shall provlde Lhe ConLracLor wrlLLen SpeclflcaLlons for each SofLware
rogram requlred Lo be developed by Lhe ConLracLor prlor Lo commencemenL of
developmenL of Lhe same Such SpeclflcaLlons may lnclude any or all of buL shall
noL be llmlLed Lo Lhe followlng
l Lechnlcal speclflcaLlons lncludlng
a user lnLerface
b hardware lnLerfaces
c sofLware lnLerfaces
d communlcaLlon proLocols and lnLerfaces
ll sysLem feaLures speclflcaLlons lncludlng
a ldenLlfler
b descrlpLlon and prlorlLy
c acLlon and resulL
lll funcLlonal speclflcaLlons lncludlng
a purpose of Lhe SofLware rogram
b documenL convenLlons
c LargeL audlence and users
d operaLlng and user envlronmenL
e deslgn and Lechnlcal consLralnLs
lv nonfuncLlonal speclflcaLlons lncludlng
a performance requlremenLs
b safeLy requlremenLs
c operaLlonal requlremenLs
d sofLware quallLy aLLrlbuLes
e oLher operaLlonal requlremenLs
%b) 1he Company may aL any Llme dlrecL Lhe ConLracLor Lo make a revlslon or
amendmenL Lo Lhe SpeclflcaLlons and Lhe ConLracLor shall comply wlLh Lhe sald
revlslon or amendmenL
%c) 1he parLles agree LhaL Lhey shall each cooperaLe Lo equlLably deLermlne Lhe lmpacL
of such revlslons and amendmenLs on Llme commlLmenLs schedullng and
MllesLones and reflecL such changes by way of a wrlLLen sLaLemenL


a g e |
ayment of Serv|ces
%a) 1he Company shall pay Lhe ConLracLor a Servlce lee aL Lhe aymenL 8aLe for each
aymenL erlod as conslderaLlon for Lhe ConLracLor's performance of Lhe Servlces
under Lhls AgreemenL
%b) 1he ConLracLor shall submlL a LlmesheeL Lo Lhe Company aL Lhe end of each aymenL
erlod deLalllng Lhe number of hours worked for LhaL aymenL erlod and Lhe 1oLal
Charges due Lo be payable by Lhe Company ln respecL of Lhe aymenL erlod
%c) 1he 1oLal Charges shall be llmlLed Lo only Lhe followlng
l Lhe Servlce lee payable by Lhe Company under Clause 6%a) and
ll any oLher Lhlrd parLy cosLs or expenses as dlrecLed by Lhe Company by way
of wrlLLen noLlce Lo Lhe ueveloper requlred Lo be lncurred by Lhe
ConLracLor ln respecL of Lhe performance of Lhe Servlces
and Lhe Company shall noL be under any obllgaLlon Lo pay for any porLlon of Lhe
1oLal Charges LhaL do noL comprlse elLher of Lhe aforesald
%d) aymenL of Lhe 1oLal Charges shall be made by Lhe Company by way of cash
elecLronlc bank Lransfer or any oLher meLhods agreed beLween Lhe parLles wlLhln
Lwo %) weeks of verlflcaLlon by Lhe Company ln accordance wlLh Clause 6%c)
%e) 1he Company shall be enLlLled Lo seL off or deducL any amounLs due and owlng by
Lhe Company Lo Lhe ConLracLor under Lhls AgreemenL or any oLher agreemenLs
beLween Lhe parLles or ln law

7 1est|ng Ier|f|cat|on and Defect|ve Serv|ces
%a) rlor Lo Lhe due daLe of each MllesLone Lhe ConLracLor shall perform an lnLernal
LesLlng of Lhe parL of Lhe SofLware rogram relevanL Lo Lhe MllesLone Lo ensure LhaL
such parL conforms Lo Lhe SpeclflcaLlons
%b) 1he ConLracLor shall malnLaln such verlflcaLlon 8ecords as are necessary Lo verlfy
Lhe amounL of 1oLal Charges requlred Lo be pald by Lhe Company under Clause 6%c)
and shall provlde a copy of such records or any parLs Lhereof Lo Lhe Company aL Lhe
end of each aymenL erlod
%c) As soon as posslble afLer Lhe end of each aymenL erlod Lhe Company shall lnspecL
and verlfy
l LhaL Lhe ConLracLor's verlflcaLlon 8ecords are accuraLe and
ll LhaL all MllesLones have been achleved by Lhe ConLracLor ln respecL of Lhe
aymenL erlod or lf no MllesLones are requlred Lo be achleved Lhe
progress made ln respecL of Lhe nexL MllesLone have been saLlsfacLorlly
achleved by Lhe ConLracLor
%d) noLwlLhsLandlng any oLher provlslons of Lhls Clause any verlflcaLlon or subsequenL
paymenL of Lhe 1oLal Charges made by Lhe Company shall noL relleve Lhe ConLracLor
of lLs obllgaLlons under Lhls AgreemenL
%e) 1he Company may aL any Llme lssue a noLlce ln wrlLlng dlrecLlng Lhe ConLracLor Lo
recLlfy or rework any parL of Lhe Servlces LhaL lL conslders ls noL ln accordance wlLh
Lhls AgreemenL and Lhe ConLracLor musL aL lLs own cosL prompLly commence and
compleLe Lhe recLlflcaLlon or rework as dlrecLed by Lhe Company


a g e | 7
8 Inte||ectua| roperty k|ghts and Cwnersh|p
%a) ln carrylng ouL Lhe Servlces sub[ecL Lo Clause 8%c) Lhe ConLracLor expressly agrees
and warranLs as follows
l LhaL Lhe performance of Lhe Servlces shall be consldered work for hlre# and
LhaL all lnLellecLual properLy rlghLs LlLle and lnLeresLs creaLed or embodled
ln Lhe Source Code or any oLher aspecLs of a SofLware rogram and ln a
uellverable lncludlng rlghLs ln and Lo Lechnlcal processes sysLems
meLhods sofLware deslgn algorlLhms codes scrlpLs or oLher compuLer
sofLware rlghLs ln daLabases lnvenLlons dlscoverles lmprovemenLs
enhancemenLs deslgns processes lnformaLlon knowhow domaln name
Lrade mark Lrade name geLup wheLher reglsLered or noL all
uocumenLaLlon and oLher records reporLs documenLs papers and oLher
maLerlals whaLsoever and any derlvaLlve works Lhereof anywhere ln Lhe
world %collecLlvely Works#) shall be asslgned Lo and become Lhe properLy
of Lhe Company Lo Lhe fullesL exLenL of Lhe law lncludlng all rlghLs Lo use
publlsh modlfy reproduce adapL exhlblL dlsplay prlnL or adverLlse ln any
medlum whaLsoever known or unknown aL Lhls Llme and Lo copy asslgn or
llcence all such lnLellecLual properLy rlghLs LlLle and lnLeresLs Lo oLhers for
any purpose as Lhe Company sees flL ln lLs sole and absoluLe dlscreLlon
ll LhaL accordlngly Lhe ConLracLor dlsclalms and walves all proprleLary rlghLs
LlLle and lnLeresLs lncludlng any moral rlghLs ln Lhe Works whlch Lhe
ConLracLor may now or ln Lhe fuLure shall have and shall noL supply sell use
or oLherwlse make avallable Lhe Works or any parLs Lhereof Lo any ersons
lll LhaL Lhe Works shall noL conLaln any maLerlals from copyrlghLed works of
any ersons and LhaL no ersons may clalm any ownershlp lnLeresLs
whaLsoever ln Lhe Works
lv LhaL Lhe ConLracLor wlll make full and prompL dlsclosure Lo Lhe Company of
all dlscoverles lnvenLlons lmprovemenLs enhancemenLs processes
meLhods Lechnlques developmenLs deslgns and works of auLhorshlp
creaLed made developed or reduced Lo pracLlce by Lhe ConLracLor or under
lLs dlrecLlon ln respecL of Lhe Works
v LhaL Lhe ConLracLor ls noL a parLy Lo any agreemenL wlLh any ersons whlch
would resLrlcL lLs ablllLy Lo comply wlLh Lhls AgreemenL and LhaL Lhe
ConLracLor wlll noL by provldlng Lhe Servlces Lo Lhe Company breach any
covenanL of nondlsclosure proprleLary rlghLs noncompeLlLlon and non
sollclLaLlon ln favour of any ersons
vl LhaL Lhe ConLracLor shall defend lndemnlfy and hold harmless Lhe Company
from or agalnsL any and all clalms damages losses llablllLles cosLs acLlons
[udgemenLs penalLles and oLher expenses or losses caused by arlslng ouL
of or ln connecLlon wlLh any unlawful maLLer alleged Lo be conLalned ln Lhe
Works or any copyrlghL or oLher lnLellecLual properLy lnfrlngemenL Lhereof
vll LhaL Lhe ConLracLor shall aL Lhe sole cosL and expense of Lhe ConLracLor do
all acLs necessary Lo ensure LhaL any such lnfrlngemenL as descrlbed ln
paragraph %vl) ceases or LhaL Lhe Works are rendered nonlnfrlnglng
a g e | 8
vlll LhaL aL Lhe requesL of Lhe Company Lhe ConLracLor shall execuLe such
furLher reasonable agreemenLs as Lo lnLellecLual properLy rlghLs LlLle or
lnLeresLs as may be requlred by Lhe Company for Lhe purposes of supplylng
or uslng Lhe Works or any parLs Lhereof Lo ersons
%b) 1he Company agrees LhaL Lhls Clause shall prevall over any conLradlcLory language
conLalned ln any oLher documenL prepared by Lhe ConLracLor or any ersons whose
rlghLs and lnLeresLs may be affecLed by Lhe performance of Lhe Servlces and/or by
Lhe use publlcaLlon modlflcaLlon reproducLlon or adapLaLlon of Lhe Works
%c) noLwlLhsLandlng any oLher provlslon ln Lhls Clause any porLlons of Lhe Source Code
whlch are open source and whlch may be dlsLrlbuLed under Lhe Lerms of any Cnu
llcence shall be governed by Lhose Lerms

9 Conf|dent|a| and ropr|etary Informat|on
%a) ln performlng Lhe Servlces Lhe ConLracLor acknowledges LhaL lL may have access Lo
or dlsclosure may be made ln respecL of ConfldenLlal lnformaLlon of Lhe Company
%b) 1he ConLracLor expressly agrees LhaL
l lL musL keep ConfldenLlal lnformaLlon confldenLlal
ll may use ConfldenLlal lnformaLlon only ln relaLlon Lo Lhls AgreemenL
lll may dlsclose ConfldenLlal lnformaLlon Lo lLs employees subconLracLors or
agenLs Lo Lhe exLenL Lhey have a need Lo know
lv musL noL copy Lhe ConfldenLlal lnformaLlon or any parL of lL oLher Lhan as
sLrlcLly necessary for Lhe purposes of Lhls AgreemenL
v remove obscure or alLer any noLlce of paLenL copyrlghL Lrademark Lrade
secreL or oLher proprleLary rlghL from any documenL sofLware or oLher
lLem conLalnlng any ConfldenLlal lnformaLlon
vl musL lmplemenL securlLy pracLlces agalnsL any unauLhorlsed copylng use
dlsclosure %wheLher such dlsclosure ls ln wrlLlng oral or any oLher form)
access damage or desLrucLlon of Lhe ConfldenLlal lnformaLlon
vll musL lmmedlaLely noLlfy Lhe ulscloslng arLy lf Lhe 8eclplenL suspecLs or
becomes aware of any unauLhorlsed copylng use or dlsclosure ln any form
and
vlll musL comply wlLh all reasonable dlrecLlons of Lhe Company ln relaLlon Lo Lhe
ConfldenLlal lnformaLlon
%c) lmmedlaLely upon Lhe earller of
l Lhe Company's wrlLLen requesL or
ll Lhe LermlnaLlon or explraLlon of Lhls AgreemenL for any reason
wlLhouL llmlLlng any oLher obllgaLlons of Lhe ConLracLor under Lhls AgreemenL Lhe
ConfldenLlal musL aL Lhe wrlLLen dlrecLlon of Lhe Company reLurn or desLroy all
ConfldenLlal lnformaLlon of Lhe Company ln lLs possesslon

10De||very
%a) lor Lhe purposes of Lhls AgreemenL de||very# means
l wlLh respecL Lo dellvery of Lhe parL of Lhe SofLware rogram relevanL Lo a
MllesLone Lhe supply of Lhe Source Code relevanL Lo LhaL parL and
a g e | 9
ll wlLh respecL Lo dellvery of each uellverable Lhe supply of Lhe Source Code
for Lhe uellverable all relevanL uocumenLaLlon and any oLher Works Lhereof
relaLlng Lo Lhe uellverable
%b) unless prlor wrlLLen consenL has been glven by Lhe Company Lhe ConLracLor or lLs
employees agenLs subconLracLors represenLaLlves and asslgns shall noL reLaln or
have ln lLs conLrol any parLs of any SofLware rogram uellverable Source Code
uocumenLaLlon or any oLher Works creaLed or developed by Lhe ConLracLor
pursuanL Lo Lhls AgreemenL and aL Lhe wrlLLen dlrecLlon of Lhe Company shall
elLher reLurn Lhe maLerlals Lo Lhe Company or desLroy Lhe maLerlals
%c) AL Lhe requesL of Lhe Company Lhe ConLracLor shall cerLlfy by way of affldavlL or
sLaLuLory declaraLlon LhaL all such maLerlals have elLher been dellvered Lo Lhe
Company or desLroyed as appllcable

11De|ays |n erformance
%a) 1lme ls of Lhe essence wlLh respecL Lo MllesLones and dellverables conLalned ln Lhls
AgreemenL
%b) LxcepL for a delay caused by a lorce Ma[eure LvenL
l Lhe ConLracLor shall noL be enLlLled Lo charge Lhe Company any Servlce lee
for aymenL erlods beyond Lhe appllcable MllesLone due daLe ln respecL of
Lhe performance of Lhe Servlces requlred for Lhe sald MllesLone and
ll aL Lhe sole dlscreLlon of Lhe Company Lhe Company shall be enLlLled Lo
deducL as llquldaLed damages an amounL equlvalenL Lo flve per cenL %3) of
Lhe 1oLal Charges payable by Lhe Company for Lhe appllcable aymenL
erlod or aymenL erlods from Lhe due daLe of Lhe lasL MllesLone Lo Lhe
due daLe of Lhe appllcable MllesLone where uellvery ls delayed
%c) 1he Company may granL an exLenslon of Llme Lo Lhe ConLracLor ln respecL of a delay
caused by a lorce Ma[eure LvenL 8CvluLu LhaL wrlLLen noLlflcaLlon ls made by Lhe
ConLracLor Lo Lhe Company wlLhln seven %7) days of Lhe delay occurrlng provldlng
Lhe followlng deLalls
l naLure of Lhe lorce Ma[eure LvenL
ll expecLed duraLlon of delay and
lll proposed acLlons Lo be Laken by Lhe ConLracLor for expedlLlng Lhe
performance of Lhe Servlces Lo enable dellvery of Lhe MllesLone prompLly
upon resoluLlon of Lhe lorce Ma[eure LvenL

121axes and Insurances
%a) 1he ConLracLor hereby agrees and warranLs LhaL lL shall comply wlLh all
requlremenLs under Lhls AgreemenL or Lhe law ln respecL of paymenL of all 1axes
and oLher cosLs expenses llablllLles and clalms arlslng from or ln connecLlon wlLh
Lhe performance of Lhe Servlces or under Lhls AgreemenL lncludlng Lhose lncurred
ln respecL of Lhe ConLracLor's employees subconLracLors or agenLs
%b) 1he ConLracLor bears Lhe obllgaLlon Lo provlde and ensure Lhe currency of all
necessary lnsurances malnLalned by a prudenL buslness of a slmllar naLure Lo LhaL of
Lhe ConLracLor's and shall provlde and malnLaln all lnsurances requlred by law Lo be
malnLalned none of whlch Lhe Company ls responslble for
a g e | 10

1ke|at|onsh|p of art|es
%a) 1he ConLracLor ls an lndependenL conLracLor and ls noL Lo be consldered an agenL or
flduclary of Lhe Company for any purpose whaLsoever 1he Company ls lnLeresLed
only ln Lhe resulLs Lo be achleved Lhrough Lhe performance of Lhe Servlces by Lhe
ConLracLor and Lhe conducL and conLrol of such performance shall lle solely wlLh Lhe
ConLracLor
%b) Accordlngly Lhe ConLracLor expressly acknowledges and agrees LhaL
l Lhe Company shall have no llablllLy or responslblllLy for Lhe wlLhholdlng
collecLlon or paymenL of any 1axes lnsurances conLrlbuLlons or any oLher
charges lmposed on employers under sLaLuLory provlslons of any [urlsdlcLlon
and LhaL Lhe ConLracLor shall lndemnlfy from any and all clalms caused by or
arlslng ln respecL of Lhe Company's fallure Lo wlLhhold or remlL any Laxes
conLrlbuLlons or charges and
ll Lhe ConLracLor has no auLhorlLy Lo and wlll noL exerclse or hold lLself ouL as
an agenL or represenLaLlve of Lhe Company or as havlng any auLhorlLy Lo
enLer lnLo or conclude any conLracL or Lo underLake any commlLmenL or
obllgaLlon for ln Lhe name of or on behalf of Lhe company
%c) 1he Company acknowledges and agrees LhaL Lhe ConLracLor may aL Lhe ConLracLor's
own absoluLe dlscreLlon conLracL for slmllar servlces Lo be performed whlle belng
engaged by Lhe Company so long as Lhe Servlces Lo be performed by Lhe ConLracLor
under Lhls AgreemenL are noL compromlsed

1Contractor Genera| Warrant|es
%a) Lhe ConLracLor ls duly auLhorlsed Lo enLer lnLo Lhls AgreemenL ln accordance wlLh
Lhe meLhod or form of auLhorlsaLlon requlred by lLs consLlLuLlon or by appllcable
laws under lLs [urlsdlcLlon of formaLlon or lncorporaLlon
%b) when execuLed Lhe AgreemenL shall be a legal valld and blndlng agreemenL of Lhe
ConLracLor enforceable agalnsL Lhe ConLracLor ln accordance wlLh lLs Lerms and
condlLlons sub[ecL Lo all appllcable laws and wlll noL vlolaLe or creaLe a defaulL
under any law rule regulaLlon [udgmenL order lnsLrumenL agreemenL or charLer
documenL blndlng on Lhe ConLracLor and/or lLs properLy
%c) Lhe Company has noL glven Lo Lhe ConLracLor and Lhe Company hereby expressly
dlsclalms Lo Lhe maxlmum exLenL permlLLed by law all condlLlons warranLles
represenLaLlons llablllLles and obllgaLlons wheLher express or lmplled under Lhls
AgreemenL or under any oLher communlcaLlons beLween Lhe parLles
%d) Lhe Company shall noL be llable for any dlrecL or lndlrecL consequenLlal or speclal
loss or damages LhaL may arlse ln respecL of Lhls AgreemenL and LhaL Lhe ConLracLor
has agreed Lo enLer lnLo Lhls AgreemenL based on lLs own [udgmenL and dlscreLlon
and expressly dlsclalms any rellance upon any sLaLemenLs or represenLaLlons made
by Lhe Company
%e) Lhere are no pendlng or LhreaLened acLlons or proceedlngs before any courL or
admlnlsLraLlve agency LhaL could have a maLerlal adverse effecL on performance of
Lhe ConLracLor's obllgaLlons under Lhls AgreemenL nor ls Lhe CllenL ln defaulL under
any maLerlal loan lease or purchase obllgaLlon and
a g e | 11
%f) all lnformaLlon furnlshed and Lo be furnlshed by Lhe ConLracLor shall be Lrue
correcL and compleLe

13Contractor's Indemn|ty
%a) 1he ConLracLor shall lndemnlfy Lhe Company agalnsL all clalms demands llablllLles
loss expenses cosLs and damages lncurred by or made agalnsL Lhe ConLracLor
arlslng ouL of any breach of obllgaLlons by Lhe ConLracLor lLs employees sub
conLracLors auLhorlsed represenLaLlves or agenLs under Lhls AgreemenL

1NonCompet|t|on
%a) lor Lhe purpose of proLecLlng Lhe goodwlll of Lhe Company and ln conslderaLlon of
Lhe beneflLs Lo be derlved by Lhe ConLracLor pursuanL Lo Lhls AgreemenL Lhe
ConLracLor covenanLs wlLh Lhe Company LhaL unless prlor wrlLLen consenL ls glven
by Lhe Company lL shall noL dlrecLly or lndlrecLly durlng Lhe 8esLralnL erlod
l engage or asslsL oLhers ln engaglng any buslness or enLerprlse LhaL ls
compeLlLlve wlLh Lhe buslness of Lhe Company wheLher or noL as an owner
parLner offlcer dlrecLor employee consulLanL lnvesLor lender or
oLherwlse
ll produce or develop sofLware programs subsLanLlally slmllar Lo any
uellverables for any oLher lndlvldual buslness or enLerprlse
lll elLher alone or wlLh oLhers dlverL or Lake away or aLLempL Lo dlverL or Lake
away Lhe buslness or paLronage of any cllenLs cusLomers or buslness
parLners of Lhe Company
lv elLher alone or wlLh oLhers sollclL lnduce or aLLempL Lo lnduce any
employee or conLracLor of Lhe Company Lo LermlnaLe hls or her employmenL
or oLher engagemenL wlLh Lhe Company or Lo hlre or engage any such
employee or conLracLor
%b) 1he ConLracLor acknowledges and agrees LhaL
l Lhe resLralnL obllgaLlon conLalned ln Lhls clause ls falr and reasonable for Lhe
purposes of proLecLlng Lhe buslness and goodwlll of Lhe Company
ll Lhe ConLracLor wlll have recelved or wlll recelve pursuanL Lo Lhls AgreemenL
proper and adequaLe conslderaLlon for Lhe resLralnL obllgaLlon
lll any breach of Lhe resLralnL obllgaLlon hereln shall be llkely Lo cause Lhe
Company subsLanLlal and lrrevocable damage whlch ls dlfflculL Lo measure
and accordlngly ln Lhe evenL of any such breach or LhreaLened breach Lhe
Company shall have Lhe rlghL Lo obLaln an ln[uncLlon from a courL resLralnlng
such breach or LhreaLened breach and Lhe rlghL Lo speclflc performance of
Lhe provlslons of Lhls AgreemenL and
lv Lhe Company shall be enLlLled Lo oLher remedles Lo Lhe maxlmum exLenL
permlLLed by law

17D|spute keso|ut|on
%a) ulspuLes or dlfferences arlslng beLween Lhe ConLracLor and Lhe Company ln relaLlon
Lo Lhls AgreemenL musL preferably be seLLled qulckly and by negoLlaLlon
a g e | 12
%b) 1he parLles hereby agree Lo deLermlne any unresolved dlspuLes by way of amlcable
agreemenL beLween Lhe ConLracLor and an employee of a senlor managemenL level
of Company
%c) lf Lhe parLles cannoL resolve such dlspuLe wlLhln LhlrLy %30) days of when Lhe dlspuLe
ls flrsL ralsed by elLher or boLh Lhe parLles Lhe parLles agree LhaL Lhe dlspuLe should
be referred Lo an exLernal consulLanL or advlsor who speclallses ln Lhe resoluLlon of
conLracLor/cllenL dlspuLes Any declslon made by Lhe exLernal consulLanL or advlsor
shall be flnal and blndlng on Lhe parLles
%d) All cosLs charges and expenses lncurred as a resulL of Lhe parLles' use of Lhe exLernal
consulLanL or advlsor shall be borne by Lhe parLles equally
%e) 1he parLles agree Lo adhere Lo Lhe procedures seL ouL ln Lhls Clause before enforclng
any oLher rlghLs permlLLed by law ln Lhe resoluLlon of any dlspuLes under Lhls
AgreemenL

18Not|ces
%a) A parLy noLlfylng or glvlng noLlce under Lhls AgreemenL musL glve noLlce
l ln wrlLlng
ll Lo Lhe posLal address fax number or emall address sLaLed on Lhe age 1 of
Lhls AgreemenL or any oLher address as noLlfled ln wrlLlng by a parLy Lo Lhe
oLher
%b) A noLlce glven ln accordance wlLh Lhls Clause ls recelved
l lf lefL aL Lhe reclplenLs address on Lhe daLe of dellvery
ll lf senL by prepald posL Lwo %) weeks afLer Lhe daLe of posLlng
lll lf senL by fax when Lhe senders facslmlle sysLem generaLes a message
conflrmlng successful Lransmlsslon of Lhe LoLal number of pages of Lhe
noLlce and
lv lf senL by emall when Lhe sender does noL recelve any falled dellvery emall
noLlflcaLlon from elLher lLs or Lhe reclplenL's mall server wlLhln flve %3) days
afLer Lhe daLe of Lhe emall

191erm|nat|on
%a) 1hls AgreemenL shall remaln ln force unLll LermlnaLlon by elLher parLy by way of one
%1) monLh's wrlLLen noLlce Lo Lhe oLher
%b) 1he Company may LermlnaLe Lhls AgreemenL aL any Llme wlLhouL noLlce lf
l Lhe ConLracLor breaches any of lLs obllgaLlons under Lhls AgreemenL
ll a lorce Ma[eure LvenL conLlnues beyond Lwo %) monLhs from Lhe daLe of
noLlflcaLlon by Lhe ConLracLor under Clause 11%c)
lll Lhe ConLracLor ceases Lo carry on buslness ln lLs usual manner or
lv Lhe ConLracLor ls lnsolvenL under Lhe laws of any [urlsdlcLlon
%c) All rlghLs and obllgaLlons arlslng under Clauses 4%b) and %c) 7 8 9 10%b) and %c)
13 14 13 16 18 and 0 shall survlve Lhe LermlnaLlon of Lhls AgreemenL


a g e | 1
20Ass|gnment
%a) 1he ConLracLor musL noL ln any way asslgn dlspose or ln any way oLherwlse
rellnqulsh possesslon or conLrol of all or any parL of lLs obllgaLlons under Lhls
AgreemenL wlLhouL Lhe prlor wrlLLen approval of Lhe Company
%b) 1he coottocts (klqbts of 1bltJ lottles) Act 1999 shall noL apply Lo Lhls AgreemenL
and noLhlng ln Lhls AgreemenL confers or purporLs Lo confer on any Lhlrd parLy any
beneflL or any rlghL Lo enforce any provlslon conLalned ln Lhls AgreemenL


21Lnt|re Agreement
%a) 1hls 1erms AgreemenL shall represenL Lhe enLlre agreemenL beLween Lhe parLles
and supersedes all prevlous agreemenLs Lerms condlLlons represenLaLlons or
clalms whlch may have been made or agreed upon beLween Lhe parLles
%b) 1hls AgreemenL may noL be amended unless such amendmenLs are made ln wrlLlng
and slgned by boLh parLles

22Govern|ng Law
%a) 1hls AgreemenL shall be governed excluslvely by Lhe laws of Lngland and Wales and
Lhe parLles hereby submlL Lo Lhe excluslve [urlsdlcLlon of Lhe courLs of Lngland and
Wales

l/we hereby acknowledge LhaL l/we have read and undersLood and agree Lo Lhe provlslons of Lhe
SofLware uevelopmenL Servlces AgreemenL hereln and LhaL l/we have Lhe capaclLy/are auLhorlsed Lo
enLer lnLo Lhls AgreemenL


_____________________________________________
SlgnaLure of ConLracLor/AuLhorlsed 8epresenLaLlve
name
oslLlon

LxecuLed for and on behalf of Lhe Company


_____________________________________________
SlgnaLure of Company 8epresenLaLlve
name
oslLlon