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Oracle Customer Snapshot

Herbalife Streamlines Product Lifecycle Management to Ensure Timely Delivery of Quality Products
Herbalife Los Angeles, CA www.herbalife.com

Industry:
Consumer Goods

Herbalife is a global nutrition company with products for weight management, targeted nutrition, energy and fitness, and skin care. Since its founding in 1980, the company has expanded operations into more than 70 countries, supported by more than 2 million independent distributors who sell its products to consumers. Challenges

Annual Revenue:
US$2.3 billion

Employees:
4,000

Oracle Products & Services:


Agile Product Lifecycle Management Agile Product Collaboration Agile Product Quality Management Agile Product Governance and Compliance Agile Product Lifecycle Management Business Intelligence

Manage global development of more than 1,600 different weight management, fitness, nutrition, and skin care products Unify product information, including complex product formulas and historical data, and facilitate timely data sharing Improve efficiency and accelerate time to market of new products as well as delivery to distributors Comply with Food and Drug Administration (FDA) regulations on reporting product formulas and components Solution Worked with Oracle Consulting to implement Oracles Agile Product Lifecycle Management (PLM) applications to establish a single source of the truth for product information across the weight management, fitness, nutrition, and skin care lines of business Provided cross-product and cross-region collaboration and accountability, empowering users to identify, find the source, and quickly resolve any product development issues Used Agile Product Collaboration to streamline the new product development and product change processes using standardized workflow to improve efficiency Opened the system up to 30 suppliers and 950 users worldwide, so they can access information directly to review and approve product changes and plan upcoming purchases more proactively Leveraged Agile Product Quality Management to log and track manufacturing defects and distributors complaints, correct issues, and identify steps to prevent them from happening in the future Supported future plans to replace an unreliable reporting system that took 9 to 12 months to generate a report by deploying Agile PLM Business Intelligence, providing timely insight in a secure, standardized format to make better product decisions and comply with FDA requirements
Published October 2010

Implementor:
Oracle Consulting

Oracles Agile PLM applications are vital to our ability to achieve our number one goalconsistently delivering the best nutrition and weight management products in the world. Mark Schissel, CIO, Herbalife

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