Table of Contents

Introduction ................................................................................................................................................................................................ 1 What's New ............................................................................................................................................................................................... 2 Quick Start ................................................................................................................................................................................................. 7 Using Tracks Eraser Pro ................................................................................................................................................................ 8 File Shredder ........................................................................................................................................................................................ 16 How to order Tracks Eraser Pro ............................................................................................................................................ 18 Frequently Asked Questions .................................................................................................................................................... 19 How to use Plugin Maker ............................................................................................................................................................ 32 Contact Us .............................................................................................................................................................................................. 37

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Introduction

Introduction
Your computer is spying on you now! It stores all the evidence on your hard drive. Anyone using your computer can see where you have been on the Internet, what images and movies you have viewed, and even anything you have done on your computer could be seen by others. The Windows built-in functions will not protect you since most of the tracks can not be erased with them. Tracks Eraser Pro is designed to protect you by cleaning up all the unwanted history data on your computer. With simply one click, Tracks Eraser Pro allows you to erase the cache, cookies, history, typed URLs, autocomplete memory, index.dat from your browsers, and Window's temp folder, run history, search history, open/save history, and recent documents, etc. With Tracks Eraser Pro's free plugins, you can easily erase the tracks of up to 100 popular applications, such as the playlist of RealOne , the playlist of Windows Media Player, QuickTime, recent files of Office, Acrobat ,Winzip, etc. Tracks Eraser Pro also allows you to customize chosen files and registry entries are to be erased. With Tracks Eraser Pro's Secure Erasing feature, you can erase the files completely , thus protecting yourself from anyone trying to obtain them, since they are not recoverable. Please read the following information carefully before using this software. It contains detailed information about this program. We hope you enjoy all the features we've made in Tracks Eraser Pro. Copyright 2001-2011 by Acesoft.

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What's New

What's New
�� Tracks Eraser Pro 8.72
Fixed a bug with erasing USB history in Windows 7 Fixed a bug with loading settings page, much quick now Live Update bug fixed Other minor tweaks

Tracks Eraser Pro 8.7
Firefox 8 support Google Chrome 15 support Live Update support

Tracks Eraser Pro 8.65
Firefox 7 support Fixed the IE cookie naming issue coming from recent Microsoft security update

Tracks Eraser Pro 8.62
Firefox 6 support Google Chrome 14 support Minor bugs fixed

Tracks Eraser Pro 8.6
Firefox 5 support

�� Tracks Eraser Pro 8.51
Fixed a small bug with Firefox 4.01

�� Tracks Eraser Pro 8.5
Internet Explorer 9 support Google Chrome 10 support Firefox 4 support Opera 11 support Minor bugs fixed

�� Tracks Eraser Pro 8.31
Fixed a bug with Windows 7 64 bit Minor tweak to the File Shredder

�� Tracks Eraser Pro 8.3
Internet Explorer 9 Beta support Firefox 4 Beta support Settings data not reset when reinstalling Minor bugs fixed.

�� Tracks Eraser Pro 8.12
fixed a bug with deleting IE 8 address bar on Windows 7 Minor bugs fixed.

��

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Tracks Eraser Pro 8.11
Add support for erasing USB storage device connected history Add support for cleaning exFat drive Minor bugs fixed.

What's New

Tracks Eraser Pro 8.0
Windows 7 support Opera 10 support Minor bugs fixed.

Tracks Eraser Pro 7.8
Internet Explorer 8 support

Tracks Eraser Pro 7.6
Now it can added itself automatically to Task Scheduler in Windows Vista, not need to add it manually Added support for Opera 9.6 Minor bugs fixed

Tracks Eraser Pro 7.5
Added support for Google Chrome Beta Change the default Tracks Eraser Pro's running privilege Minor bugs fixed.

Tracks Eraser Pro 7.2
Added support for Mozilla Firefox 3 Added support for Opera 9.5 Minor bugs fixed

Tracks Eraser Pro 7.01
Added support for Mozilla Firefox 3 beta versions Other minor bugs fixed

Tracks Eraser Pro 7.0
Added support for Apple Safari browser (Safari Plugin) Fixed a bug with Vista privilege Other minor bugs fixed

Tracks Eraser Pro 6.2
Fixed small bugs with Windows Vista Other minor bugs fixed

Tracks Eraser Pro 6.1
Windows Vista fully supported Added support for Seamonkey browser Small bugs fixed

Tracks Eraser Pro 6.0
Internet Explorer 7 fully supported Added support for Opera 9 Added a Stop button Added Recycle Bin right click menu GUI optimized, Clean Hard Disk Free Space moved to Settings page main screen Minor bugs fixed

Tracks Eraser Pro 5.7
Added support for Internet Explorer 7 Beta 2 Added support for Opera 9 beta Added option for creating desktop and start menu icons for all user accounts Minor bugs fixed

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Tracks Eraser Pro 5.61
Added an option for deleting Firefox Saved Passwords

What's New

Tracks Eraser Pro 5.6
Added support for newest Firefox 1.5 minor bugs fixed

Tracks Eraser Pro 5.5
Improved the GUI of Tracks Eraser Pro Added Right Click Menu for File Shredder Added folder shredding feature for File Shredder Small bugs fixed

Tracks Eraser Pro 5.3
Added support for keeping Firefox cookie Added support for Netscape 8 Added support for Opera 8 Added support for clearing IE content advisor password

Tracks Eraser Pro 5.2
Added support for Mozilla Thunderbird Added support for latest AOL 9 The Log window can be resized now

Tracks Eraser Pro 5.1
Added support for cleaning unwanted data on removable disk (including floppy, flash disk, CF card, SD card, memory stick etc) beyond recovery. Added an option for erasing all IE history data of all user account. Mozilla Firefox supported. Small bugs fixed.

Tracks Eraser Pro 5.0
Added a File Shredder which lets you select files to shred easily, more convenient than using plugin or custom item. Added support for hiding Unread Email Count from Windows XP login screen. Added support for not displaying the last user name from the login Screen. Added an option to clear Windows Page File at shutdown. Added a feature to erase MSN Messenger user account. Enhanced the feature of homepage protection. Modified the log Management feature Fixed the registration bug with limited user account on Windows XP

Tracks Eraser Pro 4.03
Minor bugs fixed

Tracks Eraser Pro 4.02
Added support for AOL 9 Added support for Opera 7.2 Small bugs fixed

Tracks Eraser Pro 4.01

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Added support for cleaning StreamMRU Added support for MSN 8.x Small bugs fixed

What's New

Tracks Eraser Pro 4.0
Added Online Update, which can notify you once a new version or new plugin are available, you can download new version or new plugins directly in the program. Added Change Directory option for Netscape, Opera, AOL, Mozilla, Outlook Express. it's useful if you didn't install above programs to their default folder. Added Change Hotkey option, you can change the Bosskey and the key to bring it up from Stealth mode. Added Options for Boss key, now you can select to hide which programs, the programs including IE, Netscape, AOL,MSN Messenger, etc. Added Clearing Clipboard option

Tracks Eraser Pro 3.2
Added support for Opera 7 Added an option for erasing Autocomplete using Internet Options Added an option for disabling/enabling Autocomplete of Windows Minor bugs fixed

Tracks Eraser Pro 3.1
Added support for AOL 8 Optimized cleaning free disk space feature Modified method for erasing Autocomplete Memory, no flash windows needed Small bugs fixed

Tracks Eraser Pro 3.0
Added support for overwriting free space on the hard drive, it can overwrite the deleted files even those not erased by Tracks Eraser Pro Added support for Outlook Express that lets you erase unwanted mailboxes and newsgroups completely Added support for Mozilla browser Flash windows does not show at windows startup when in Stealth mode Erase the empty subfolder in Custom Item

Tracks Eraser Pro 2.0
Added support for Netscape 7 , Netscape 6.2.3 Added support for Opera 6.0.x Enhanced the Home Page Protection feature Added Exclusion Option for Custom File & Folder items

Tracks Eraser Pro 1.05
Added the Plugin Maker button on the plugin screen Does not show the Completed Dialog Box in Stealth Enhanced the Custom feature Fixed small bugs with Plugin Maker

Tracks Eraser Pro 1.02
Added the support for AOL 7.0 Enhanced the Home Page Protection feature, now it can fix most of the problems of this kind

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Enhanced the Plugin Maker Added a warning screen when pressing Erase Now Small bugs fixed

What's New

Tracks Eraser Pro 1.0
New Release

Copyright 2001-2011by Acesoft.

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Quick Start

Quick Start
After installing Tracks Eraser Pro or clicking on the Tracks Eraser Pro's icon on the desktop, it will display a start screen. If you have purchased, please click on the Register button and enter your registration code into the Registration Code text box. . If you have not yet purchased, please click Try More to start a free trial.

Task List Displays the Erasing items you selected and their status. Detail List Shows the details of erasing, including the file name and registry
value

Erase Now Start Erasing. Test Now If you want to see what will be erased before really erasing them, you can click this button. Eraser Settings displays tabbed pages to select items you want to erase. Options You can configure Tracks Eraser Pro's options according to your preferences. you can schedule your erasing, enable Boss Key, select Securely Erasing , or setup your Homepage Protection options, etc. File Shredder Clicking this button will start File Shredder, with it you can select
files you want to shred, the file erased by File Shredder can not be recovered.

Log You can view the log details, clear logs, or save the log to another file. Important: You should shutdown all programs that you want to erase
because some tracks cannot be removed when associated programs are running. If you do not check the Run In Stealth Mode option, a small icon is displayed in the system tray (right lower of your screen). If you cannot see the main screen of Tracks Eraser Pro, you can click this icon to display it. You can also right-click this icon to perform most tasks without switching to the main window.

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Using Tracks Eraser Pro

Using Tracks Eraser Pro
Eraser Settings
There are 5 tabs on Eraser Settings screen: Browsers, Outlook, Windows, Applications , and Custom Items.

Browsers

Choose which browsers items you want to erase, Tracks Eraser Pro can erase the history tracks of Internet Explorer, Netscape, AOL, MSN, Opera, and Mozilla/Firefox, other browsers are supported by using available plugins.

Address Bar History The websites you have visited are shown, you can click Options to select which one you want to keep Cookies Web sites send small text files to your browser to keep track of your
on-line sessions. They are particularly useful when you want a website to auto-sign you into a registration process. However web sites also use cookies to track you through the site. With Tracks Eraser , you can select which cookies you want to erase and which one you want to keep.

Cache (Temporary Internet Files) Browser saves web pages, and images
from visited websites to your hard drive whether you click on them or not, so that you don't have to wait for the image to download again. But this means that many megabytes of data of all types get saved to your hard drive. Anyone who can use your computer can tell from these files what you have seen while surfing.

Internet History Which keeps an index of the visited web pages Autocomplete Memory Which stores a record of almost everything that you
typed into any web site form. Form data can be things such as all the keywords you have ever typed into a search engine or personal information such as your name and address If you log in as a limited user account on Windows 2000 or Windows XP, please click the Option button on the right of this item and check the "Using Internet Options to erase Autocomplete histpory"

IE Plugins The Browser Plug-Ins use to provide some functions that the
browser can not provide, for example, some chat room and games may use plug-ins to accomplish special functions

Index.dat Stores information about what web sites you have visited and what
cookies have been saved. The index.dat files are always locked by system and can not be deleted. Tracks Eraser Pro overwrite these index.dat files with blank characters, others can see nothing useful form these files after erasing.

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Using Tracks Eraser Pro

Note If you select to clean IE history of Current user (default settings), it will
delete all the above items for current user. If you select All User, it will delete all above items for current version and all items for other users except Address Bar History.

Netscape Tracks Eraser supports all versions of Netscape. It can autodetect the Netscape version higher than 6.0. For Netscape version lower than 6.0 , if you changed the default directory setting, you should click on the Netscape Directory button to select the directory you installed Netscape to.

Other Browsers Tracks Eraser Pro also supports other browsers including
all versions of MSN browser, Opera, AOL, Mozilla/Firefox.

�� Mail

You can select which mailbox and newsgroup of Outlook Express/Windows Mail you want to erase.

Windows

Choose which Windows items you want to erase

Recent Document lists the last 15 document files that you have accessed,
allowing any of these documents to be reopened simply by clicking on the name of the document.

Start Menu Search History Windows saves the files, text or computers you
have ever searched.

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Start Menu Start History Windows stores all the programs you have ever
run in the start menu run text box or just on the start menu (Windows XP).

Using Tracks Eraser Pro

Windows Temp Folder Windows and most other applications saves their
temp files to this folder, it will take a large amount of disk space if you don't clean it regularly.

Open/Save Dialog Box History Windows records the filenames that you
opened and saved in the system registry.

Clipboard Windows Clipboard saves the info you copied. �� Application

Select, download, and import the free plugins for Tracks Eraser Pro. with plugins, you can erase the tracks of many popular applications/programs, Some 100 or more plugins are now available for downloading, For example, Office, Widows Mediaplayer, RealOne, Acrobat, Winzip, and ICQ, etc.

Refresh After you copy a plugin file from the plugin folder of Track Eraser
Pro, click this to show it on the plugin list

Delete Deletes the plugin, this will delete the plugin file, if you want to use it
again, please download and import again.

Plugin Info Shows the plugin information, such as what the plugin will erase
or update.

Import Plugin Imports the plugin after downloading, clicking this will show a dialog box to let you find the plugin file you have downloaded, clicking OK will
import the plugin to the Application Plugin List

Download Plugin Clicking this will launch a Plugin Download window

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You can select the plugin you want to download and click Download Now. If you have an application we do not yet support, please tell us at support@acesoft.net, we will try to support it soon. In addition, we provide a free Tracks Eraser Plugin Maker to allow you to make the plugin yourself. You will need to be an advanced user with a high degree of knowledge about the program from which you want to erase tracks. If you make a plugin and want to share it with others, please email your plugin to us We will list it on our website and allow others download it for use."

Using Tracks Eraser Pro

�� Custom Items

Custom Items allows you to add, edit or customize an Item that you can use to erase files, folder sor registry entries.

Refresh Click this if you have copied the Custom Item file into the Custom
Item Folder

Add Adds the Custom Item Edit Click the Custom Item on Custom Items List and click this button to edit
the Custom Item, the process for editing is the same as adding.

Delete Delete the Custom Item, this will delete the Custom Item file. Info Shows the information about Custom Item IMPORTANT: You must be an advanced user and know MUCH about what you are
going to erase. If you erase the files or registry entries which are required by other programs or by Windows, those programs or Windows may be damaged.

Disk

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Using Tracks Eraser Pro

Clean the free space of hard disk. when you delete a file ( not deleted by Tracks Eraser Pro with Secure Erasing enabling), Windows only puts a "deleted" flag on this file, the disk space of this deleted file is marked as free space, but the data of this file is still on your hard disk if this part of free space is not occupied by other file, others may recover it using recovery software. Tracks Eraser Pro overwrites the free space with blank characters (Hex 00), this destroys the data of deleted file and make it unrecoverable. You can also use it to clean removable disk such as floppy, flash disk, even CF card, SD card, Memory stick with a card reader.

Notes: This function only works when you click the Erase Now button, it will not
clean free space on Schedule mode even you check this item.

Options

General Load Tracks Eraser When Windows Startup Checking this will let Tracks
Eraser load automatically every time when Windows startup, after it starts, you can see a Tracks Eraser icon on the system tray, click the icon will show the Tracks Eraser screen.

Run In Stealth Mode If this is checked, Tracks Eraser will operate in an
invisible mode, this will not show an icon on the system tray . In Stealth Mode, it can run Auto-erasing in the background quietly. You can press ALT+A to show/hide Tracks Eraser. you can change the hotkey.

Enable Boss Key If this is checked, you can press ALT+SPACE to
hide/unhide the browsers, you can hide the browser windows when your boss (or anyone else you don't want to see your screen) comes in. you can change the hotkey to you want. you can click the Options button to select which programs you want to hide when pressing the bosskey.

Disable Autocomplete Disable Autocomplete feature of Internet Explorer

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Shut down browsers automatically before erasing some time it may
have problem if browsers opening while erasing, checking this will close browsers automatically before erasing.

Using Tracks Eraser Pro

Advanced

Remove Unread Email Count from the Windows XP Login Screen
Enabling this will hide the unread email count on the Windows XP Login Screen.

Don't display Last User Name From the Login Screen If you log in
Windows with an user account, when you log in next time, Windows will display the last user name you log in, checking this disable this feature of windows

Clear Windows Paging File at Shutdown Checking this will clear the
Windows paging file (Pagefile.sys) during the shutdown process, so that no unsecured data is contained in the paging file when the shutdown process is complete.

�� Remove MSN Messenger Account clean the MSN Messenger account
list.

�� Clear IE Content Advisor Password clean password of IE Content
Advisor.

�� Schedule

You can schedule your erasing by the events like

Windows Startup Check this will run erasing every times Windows startup Windows Shutdown If this is checked, once it detects that the Windows is
shutting down, it will run erasing.

IE Shutdown If this is checked, once it detects that the Internet Explorer
shuts down, it will run erasing

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ou can also schedule your erasing by the Interval you set, you can select to run erasing every 15 minutes, 30 minutes, 1 hour, 8 hours, daily, weekly or monthly.

Using Tracks Eraser Pro

Security

Enable Secure Erasing Checking this will enable Tracks Eraser Pro to
erase the tracks by overwriting the file(s) a specified number of times (you choose) with blank characters , which can prevent others from recovering or undeleting your files using recovery/undelete tools.

Overwrite Files Set the number of times that the file is to be overwritten. Log Options Select how to Clear Log file. Note: The more times you set to overwrite the file, the more time it will take to
erase the tracks. Usually, the default 3 times is enough. Tracks Eraser Pro implements the Department of Defense clearing and sanitizing standard DOD 5220.22-M, which gives you confidence that once deleted with Tracks Eraser Pro, your file data is gone forever and can not be recovered.

Homepage Protection

Prevent home page from being changed by malicious website
Checking this feature will enable Tracks Eraser to monitor your homepage settings. If another web site attempts to change your homepage, it will prompt you first to agree/disagree to the change.

Reset Homepage toYou can use this to reset the homepage to what you
want.

Window Title You can use this to reset the IE Window Title to what you want.
Notes: Some malicious websites change your default browser homepage, or set your browser to automatically open their website on reboot. You can use this feature to avoid this from happening.

Update

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Version Update

Using Tracks Eraser Pro

Click Check For New Update button to check if you are using the latest version. you can also setup auto-check option.

�� Plugin Update

��
Click Check For New Plugin button to check if new plugins are available, if there is new plugin, you can check it to download, after downloading, you will see it in the plugin list.

�� �� ��
Copyright 2001-2011 by Acesoft.

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File Shredder

File Shredder

File Shredder provides you an easier way to wipe unwanted filesand folders much convenient than using custom item. When a file is deleted, Windows just puts a "deleted" mark on the head of this file, you cannot see it but the data of this file is still on the disk, others may recover it by using some recovery software. Tracks Eraser File Shredder overwrites the on-disk data of file with blank characters(hex00) a set number of time. this destroys file permanently and defeats all the recovery software.

��

Three ways to add files to the Shred List Click the Select File or Select Folder button to select files or folder to the Shred List Drag file or files from Windows Explorer and drop them into the upper pane of File Shredde Right click on the file(s) or folder, and then select Shred with Tracks Eraser

Pro

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File Shredder

Note: Hold down the Ctrl or Shift key to select more than one file or folder There is a Shred Recycle Bin with Tracks Eraser Pro menu item when you right click on the Recycle Bin.

. Selecting it will shred the files in Recycle Bin before emptying it. this provide a convenient way for shredding files. Copyright 2001-2011 by Acesoft.

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How to order Tracks Eraser Pro

How To Order Tracks Eraser Pro
Thank you very much for your interest in purchasing our software, your support help us to continue enhancing our software, and provide you even more neat software features in the future. We use REGNOW, a service of Digital River (NASTAQ: DRIV ), which is highly-respected registration company to process your order. Their system is both fast and secure. We accept US Dollar, Euro, Pound Sterling, Australian Dollar, Canadian Dollar and payment by Credit Cards (Visa, Master card, American Express, Discover, Eurocard, MasterMoney ), Wire Transfer, Fax Order and Check/Money Order.

Click To Purchase Tracks Eraser Pro ($29.95)
Purchase includes lifetime upgrades and technical support via email You can also order by phone (877) 353-7297 (toll free, USA, Canada) (425) 392-2294 (regular, international) And fax numbers for faxed orders: (888) 353-7276 (toll free, USA, Canada) (425) 392-0223 (regular, international) As soon as we receives your order, we will confirm by return e-mail. You will receive a second e-mail with payment verification and a Registration Code (license code). Enter the Registration Code into the program to complete the Registration process. If you do not receive a Registration Code, please contact us at registration@acesoft.net If you ordered a CD, please allow 3 weeks for delivery (US addresses) and 4 weeks for delivery (non-US addresses), although actual shipping times are usually much less.

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Frequently Asked Questions

Frequently Asked Questions
1. What does Tracks Eraser Pro do ? 2. What operating system and browsers does Tracks Eraser support? 3. What does Tracks Eraser do when I click Test Now ? 4. Differences between Tracks Eraser and Tracks Eraser Pro. 5. How to order Tracks Eraser ? How long will I receive the CD if I order a CD ? 6. What is the Application Plug-in ? 7. How to make a Plug-in? 8. What is the Custom Item and How do I add a Custom Item? 9. How do I uninstall Tracks Eraser ? 10. What is Boss Key ? 11. What is Stealth Mode ? 12. What is Secure Erasing ? 13. Why do the index.dat files still exist after I erase them ? 14. Why is the Media player playlist still there after I erase it ? 15. What is Homepage Protection ? 16. How do I upgrade my Tracks Eraser to Tracks Eraser Pro ? 17. My home page is locked by a website and I am not allowed to change it. How do I change it back to my preferred home page? 18. Every time I start my Windows, it goes to a "XXX" site, How do I stop this ? 19. Can Tracks Eraser erase the Search history when I click the Search button on Internet Explorer? 20. I get a "Cant Find MSVBVM50.DLL " error when I start Tracks Eraser, How do I avoid this? 21. How do I remove Lop.com ? 22. Why do the some browser history still there after erasing ? 23. Why the location bar of Netscape are still there after erasing? I use Netscape 7 24. I mistakenly removed some files using Tracks Eraser ? How can I recover them ?

If you have any questions that not answered in this FAQ, please feel free to contact us at support@acesoft.net Click here to online FAQ 1.What does Tracks Eraser do ? Tracks Eraser is designed to protect you by cleaning up all the unwanted history data on your computer. With only one click, Tracks Eraser allows you to erase the cache, cookies, history, typed URLs, autocomplete memory, index.dat of your browser, and Window's temp folder, run history, search history, open/save history, recent documents, etc.

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With Tracks Eraser Pro's free plugins, you can easily erase the tracks of up to 50 applications, such as playlist of Realplayer, Mediaplayer, QuickTime, recent files of Office, Acrobat, Winzip, etc. Tracks Eraser Pro can also let you customize what file(s) and registry entry(s) to be erased. With Tracks Eraser's Securely Erasing feature, you can erase the files completely can not be recovered by others. Back FAQ Top 2.What Operating System And Browsers Does Tracks Eraser Support? The supported Operating System include Windows 95 Windows 98 Windows ME Windows 2000 Windows XP Windows Vista Windows 7 The supported Browsers type include Internet Explorer Firefox Netscape AOL MSN Opera SeaMonkey Apple Safari For other browsers, Tracks Eraser can support them using plugins, you can download the plugins from our website. Back FAQ Top 3.What does Tracks Eraser do when I click Test Now ? Test Now offers a safe way to check the items you are going to erase , after you have selected the erasing items, you can firstly click the Test Now to have a test, check the Detail List to see what will be erased. This just tests all the items you selected and do not really erase them. Back FAQ Top 4.What are the major differences between Tracks Eraser and Tracks Eraser

Frequently Asked Questions

Pro ?
Tracks Eraser Pro keeps all the great features of Tracks Eraser but adds more control and features

Features
Browse'sr History Erase

Tracks Eraser
Yes

Tracks Eraser Pro
Yes

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Window's History Erase Test Mode Yes Yes Supports most popular applications including Office, MediaPlayer, Realplayer, QuickTimes, Acrobat, and Winzip No No Yes No No No No Yes No No Yes Yes No $19.95 Yes Yes Supports all the applications that Tracks Eraesr supports plus uses plug-ins to support up to nearly - unlimited number of applications Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes $29.95

Frequently Asked Questions

Applications Supported

Plug-in Support Custom-Item Support Boss Key Stealth Mode Secure Erasing Scheduling Log Options Homepage Protection Clean Free Space Outlook Express support Browsers History Data Erasing Windows History Data Erasing File Shredder Price (Single User License) Back FAQ Top

5. How do I order Tracks Eraser ? How long will I receive the CD if I order

a CD ?
Thank you very much for your interest in purchasing our software, your support help us to continue enhancing our software, and provide you even more neat software features in the future. We use REGNOW, a service of Digital River (NASTAQ: DRIV ), which is highly-respected registration company to process your order. Their system is both fast and secure. We accept US Dollar, Euro, Pound Sterling, Australian Dollar, Canadian Dollar and payment by Credit Cards (Visa, Mastercard, American Express, Discover, Eurocard, MasterMoney ), Wire Transfer, Fax Order and Check/Money Order.

Click To Purchase Tracks Eraser Pro ($29.95)
Purchase includes lifetime upgrades and technical support via email You can also order by phone (877) 353-7297 (toll free, USA, Canada) (425) 392-2294 (regular, international) And fax numbers for faxed orders: (888) 353-7276 (toll free, USA, Canada) (425) 392-0223 (regular, international) As soon as we receives your order, we will confirm by return e-mail. You will receive a second e-mail with payment verification and a Registration Code (license code). Enter the Registration Code into the program to complete the Registration process. If you do not receive a Registration Code, please contact us at registration@acesoft.net

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If you ordered a CD, please allow 3 weeks for delivery (US addresses) and 4 weeks for delivery (non-US addresses), although actual shipping times are usually much less. Back FAQ Top 6. What is an Application Plug-in ? There are so many applications/programs that keep tracks of recent activities such as playlists of Mediaplayer, Realplayer, recent files of Office, Acrobat, Winzip, and much much more. Others can also see what files you have accessed, what media you have played and what pictures you have viewed. Tracks Eraser Pro's free Application Plug-ins give you the flexibility to choose which plug-in to install according to the applications/programs you have installed. This makes Tracks Eraser Pro have the ability to support up to nearly unlimited applications/programs. Click here to download plug-ins We have over 100 plug-ins available Now and we are trying to make more plug-ins every week. If you have any suggestions , please contact us at support@acesoft.net. Also, we provide a free Tracks Eraser Plugin Maker to make the plugin yourself, if you are an advanced user and know much about the program you want to erase. If you make a plugin and want to share it with others, please email your plug-in to us We will list it on our website let others to download. Back FAQ Top 7. How do I make a Plug-in? With Plugin Maker which comes with Tracks Eraser Pro, you can easily add and edit the application plugin yourself. After you install Plugin Maker, you can run Plugin Maker by click

Frequently Asked Questions

Start -> Programs ->Tracks Eraser -> Plugin Maker

The history data of a program may be stored in the registry or in a file or under a folder, Plugin Maker lets you to erase all of them.

Open Open the plugin file to edit New Add a new plugin Title The name of the plugin ( e.g. Winzip 8.0 ) Provider The person or the company who created the plugin,( e.g. Jeff,

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Acesoft)

Frequently Asked Questions

Registry Entry(s) The Registry Items that will be erased File(s) And Folder Items The file and folder that will be erased Test Click the Test button , Plugin Maker will test the items above and show
the results in the Test List

Rmove Removed the item you selected Save Clicking this will save the plugin file Save As Clicking this will save the plugin to another path or with another
name.

1) Add a Registry Item
Click the Add button for Registry Item

Registry Key The Registry Key that will be erased Launch Registry Editor Use the system's Registry Editor to select the registry key to be erased, once you use the Registry Editor's Copy Key Name to copy the key name or just press Ctrl+C to copy the key name, the key will automatically appear on the Registry Key text box. Erase Key Erase the key you selected above Erase Key List Erase the keys under the selected key which contains the the string in the Key(s) Contain text box. if you want to erase the key with similar strings (e.g. file1,file2,file3), you can just fill in the Key(s) Contain text
box with "file", it will erase all the keys which contain "file". Below is an example for Realplayer,

below is how to fill it in the Registry Item form

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Frequently Asked Questions

Erase Value Under the key Erase the Value under the key selected, if you
want to erase the values with similar string (e.g. filemenu1,filemenu2,filemenu3) , just fill the Value(s) Contain with "filemenu", it will erase all the values with "filemenu", Below is an example for winzip

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Frequently Asked Questions

You can Click Test button to test it.

Erase Value Erases the key value you choose in the ValueName text box
under the selected key After you finish the selection of Registry Key , you can just click Add to add it to the registry item list. 2) Add File & Folder Items

Title The name of the Custom Item, (e.g. Mytest) Description Description of this Custom Item (e.g. erase my registry items) Include SubFolder Check this will include the subfolder under the selected
folder

Select Folder & Select File If what you selected is a folder, click Select Folder , and click Select File if you select a file. you can erase the files using
wild card, the default is "*.*". (for example, you want to erase mp3 files under c:\temp folder, just fill in the wild card text box with "*.mp3", and then click

Select Folder Erase The File If what you selected is a file, you can select from Erase The File and Update The File, Erase The File means deleting the file directly, Update The File means you can update the file (text file only), some
applications use a text/ini file to store their recent files, they look like this Recentfile1=file1 Recentfile2=file2 Recentfile3=file3 You can simply fill the Erase The Line Contains The String text box with

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"Recentfile", Tracks Eraser Pro will remove these lines with "Recentfile" in the selected file and keep other lines.

Frequently Asked Questions

Remove From List Remove the selected item Test Results Shows the test results Test clicking this will test the items selected Save Saves the Custom Item Add Adds to the list that will be erased and exit this form, the item you
selected will show on the main screen of Plugin Maker. Most of the Plugins we provided are made using Plugin Maker, you can open the plugins that come with Tracks Eraser Pro to learn more. Back FAQ Top 8. What is the Custom Item ? How to add a Custom Item? Custom Item allows you to erase files, folder or registry entryies that you want to erase. If you have files, folders or registry entries need to be erased periodically , it is a good to add a Custom Item to erase them. With the Securely Erasing enable, you can erase the files completely, and others can not recover or undelete them. To add a Custom Item, click the Eraser Setting->Custom Items->Add, there are 2 types of Custom Item: Registry Items and File & Folder Items.

1) Add Registry Item Clicks Add Registry Item

Title The name of the Custom Item,( e.g. Myitem) Description Description of this Custom Item Registry Key The Registry Items that will be erased Launch Registry Editor Uses the system's Registry Editor to select the registry key to be erased, once you use the Registry Editor's Copy Key Name to copy the key or just press Ctrl+C to copy the key name, the key will automatically appear on the Registry Key text box.

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Erase Key Erases the key you selected above Erase Value Under the key Erase the Value under the selected key , Below
is an example (Winzip Recent Files)

Frequently Asked Questions

Erase Value Erases the key value you fill in the ValueName text box under
the selected key 2)Add File And Folder Item

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Frequently Asked Questions

�� Title The name of the Custom Item, (e.g. Mytest) Description Description of this Custom Item (e.g. erase my registry items) Add Folder Adds the folder to the list that will be erased, Include SubFolder Check this will include the subfolder under the selected
folder

Add Files Adds files to the list that will be erased, you can erase the files
using wild card, default is "*.*". (for example, you want to erase mp3 files under c:\temp folder, just fill in the wild card text box with "*.mp3"

Remove From List Removes the selected item Test Results Shows the test results Test clicking this will test the items selected Save Saves the item
Back FAQ Top 9. How do I uninstall Tracks Eraser ? There are two ways to uninstall Tracks Eraser Pro. Choose either of these methods. 1) Click Start ->Programs->Tracks Eraser Pro->Uninstall Tracks Eraser Pro Or 2) Click Start ->Settings->Control Panel -> Add/Remove Programs->Tracks Eraser Pro. Back FAQ Top 10. What is Boss Key ? The Boss Key lets you to hide/show the browser windows immediately by pressing the Hotkey ALT+SPACE. It�� s very useful when you are surfing some website, and someone, (your boss or everyone else you don�� t want to see your screen), walks in. You just press the ALT and SPACE keys and the browser windows will all disappear. When they leave you can press ALT+SPACE again, and the screens will reappear.

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Back FAQ Top 11. What is Stealth Mode ? Stealth Mode allows Tracks Eraser Pro to operate in an invisible mode. This will hide the icon so it will no longer be visible in the system tray. In Stealth Mode, the program can run Auto-erasing quietly in the background. You can press the Hotkeys ALT+A to show or hide Tracks Eraser Pro. Back FAQ Top 12. What is Secure Erasing ? When you delete a file in Windows, it usually places a Deleted Flag on this file. This delete flag is not removed. This allows others, with the right tools, to recover the name as well as the contents of the file. Securely Erasing uses a more secure way to erase a file. First Tracks Eraser Pro overwrites the file a set number of times with random data. Then it renames the file with a meaningless filename, (e.g. 0001.dat). Finally, Tracks Eraser Pro deletes the file. Therefore, others can not recover the file name or contents. Note: The more times you set to overwrite the file, the more time it will take to erase the tracks. Usually, the default of 3 times is enough. Tracks Eraser Pro implements the Department of Defense clearing and sanitizing standard DOD 5220.22-M, giving you confidence that once deleted with Tracks Eraser Pro, your file data is gone forever and can not be recovered Back FAQ Top 13. Why the index.dat file still exist after I erase them ? Index.dat stores information about what websites you have visited and what cookies have been saved, the index.dat files are always locked by the system when Windows is running and can not be deleted. Tracks Eraser overwrites these index.dat files with blank characters, others can see nothing useful from these files after erasing, so you do not have to worry about it. Back FAQ Top 14. Why the Windows Media Player playlist are still there after I choose to

Frequently Asked Questions

erase them ?
You might have been running Windows Media Player while you were erasing tracks from it, because Mediaplayer will save the playlist again when it shutdowns.

Important Note: It is strongly recommended that you shutdown all the programs
that you want to erase tracks from, because some tracks can not be erased when these program are running . Back FAQ Top 15. What is Homepage Protection? Some websites may try to modify your IE homepage setting to their URL. If this happens you can not change it back. Tracks Eraser Pro features a Homepage Protection engine that continuousl monitors for any changes to your homepage while you are surfing. If it detects attempts to alter your homepage, it will ask you to confirm, allowing you to approve or disapprove any changes. It can also modify the homepage and window title of Internet Explorer Back FAQ Top

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16. How do I upgrade Tracks Eraser to Tracks Eraser Pro? 1) Please provide your name and e-mail address when ordering at registration@acesoft.net. 2) Click here to order online 17. My home page is locked by a website and I am not allowed to change it,

Frequently Asked Questions

how do I change it back to my preferred home page?
1) Click Options on Tracks Eraser Pro's main screen 2) Click Homepage 3) Change your home page 4) Click Apply Later, if you want to change your homepage change, follow the same routine. Back to FAQs 18. When I start Windows it goes to a "xxxx" site. How do I stop this ? 1) Click Options on Tracks Eraser Pro's main screen 2) Click Homepage 3) Change your home page 4) Click Apply This should cure this kind of problem. If it doesn't, please let us know at support@acesoft.net and we will work on a solution. Back to FAQs 19. Can Tracks Eraser erase the Search history when I click the Search

button on Internet Explorer?
Yes, you can do that by checking the Autocomplete Memory item on Settings screen. Back FAQ Top 20.I get a "Cant find MSVBVM50.DLL " error when I start Tracks

Eraser.

How do I avoid this?

This happens to Win95 users, as Win 95 doesn't have a MSVBVM50.DLL. You can download it from http://www.acesoft.net/vb5rtsp3.exe After downloading , click on this file to install it, then you can run Tracks Eraser. Back to FAQs 21.How do I remove lop.com? Lop.com is is mainly a pay-per-click search portal where other web sites pay for each click-through to their site via lop. they created a program which is labeled as an mp3 search program or other programs whose installer turns the user's web browser's search function to lop.com. lop.com installer also makes dramatic changes to Internet Explorer, Mozilla Navigator, and most likely Netscape Navigator. The default search engine pages, toolbar settings, and start page are changed. The lop installer adds scores of internet shortcuts in Internet Explorer's Favorites folder and in Mozilla's Bookmarks.htm file, which also takes control of the browser to make it redirect to lop.com if there is some error loading a page. Tracks Eraser Pro has a plug-in for removing lop.com from your computer (see here) you can get rid of lop.com permanently by checking the Lop.com item on the list of plugins on Eraser Settings screen

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Back to FAQs 22. Why do the some browser history still there after erasing ? You should close all the browser windows before erasing, because the files can not be erased when they are in use. For MSN, AOL and Netscape 7, even you close all the windows of them, they may not close completely. please check the system tray (lower right area of the screen) to see if there is an icon of them, if you can find, click on it to close it. Back to FAQs 23. Why the location bar of Netscape is still there after erasing? I use Netscape 7 Please close all the Netscape windows before erasing, for Netscape 7, there maybe an icon of Netscape 7 still on the system tray (lower right of the screen), this is Netscape Quick Lunch, you need to right click on it and close it before erasing. Back to FAQs 24.I mistakenly removed some files using Tracks Eraser ? How can I recover them ? If you did not enable the Secure Erasing option of Tracks Eraser Pro, you can use this tool to recover your files, click here for detail Back to FAQs Copyright 2001-2011 by Acesoft.

Frequently Asked Questions

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How to use Plugin Maker
There are so many applications/programs that keep track of recent activities such as the playlist of Mediaplayer, Realplayer, recent files of Office, Acrobat, Winzip, and many many more. Others can also see what files you have accessed, what media you have played , and what picture you have viewed. Tracks Eraser Pro's free Application Plug-ins gives you the flexibility to choose which plug-in to install according to the applications/programs you have installed. This makes Tracks Eraser Pro have the ability to support almost unlimited applications/programs. Click here to download plug-ins We have over 50 plug-ins available Now and we are trying to make more plug-ins every week. If you have any suggestions , please contact us at support@acesoft.net.

How to use Plugin Maker

If you make a plugin and want to share it with others, please email your plug-in to us We will list it on our website let others to download.

How to make a Plug-in using Plugin Maker?
With Plugin Maker which comes with Tracks Eraser Pro, you can easily add and edit the application plugin yourself. After you install Plugin Maker, you can run Plugin Maker by click

Start -> Programs ->Tracks Eraser -> Plugin Maker

The history data of a program may store in the registry or in a file or under a folder, Plugin Maker lets you to erase all of them.

Open Open the plugin file to edit New Add a new plugin Title The name of the plugin ( e.g. Winzip 8.0 ) Provider The person or the company who create the plugin,( e.g. Jeff,
Acesoft)

Registry Entry(s) The Registry Items that will be erased File(s) And Folder Items The file and folder that will be erased Test Click the Test button , Plugin Maker will test the items above and show

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the results in the Test List

How to use Plugin Maker

Remove Remove the item you selected Save Click this will save the plugin file Save As Click this will save the plugin to another path or with another name. 1) Add a Registry Item
Click the Add button for Registry Item

Registry Key The Registry Key that will be erased Launch Registry Editor Use the system's Registry Editor to select the registry key to be erased, once you use the Registry Editor's Copy Key Name to copy the key name or just press Ctrl+C to copy the key name, the key will automatically appear on the Registry Key text box. Erase Key Erase the key you selected above Erase Key List Erase the keys under the selected key which contains the string in the Key(s) Contain text box. if you want to erase the key with similar string (e.g. file1,file2,file3), you can just fill in the Key(s) Contain text box with
"file", it will erase all the keys which contain "file". Below is an example for Realplayer,

below is how to fill it in the Registry Item form

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How to use Plugin Maker

Erase Value Under the key Erase the Value under the key selected, if you
want to erase the values with similar string (e.g. filemenu1,filemenu2,filemenu3) , just fill the Value(s) Contain with "filemenu", it will erase all the values with "filemenu", Below is an example for winzip

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How to use Plugin Maker

You can Click Test button to test it.

Erase Value Erase the key value you fill in the Value Name text box under the
selected key After you finish the selection of Registry Key , you can just click Add to add it to the registry item list. 2) Add File & Folder Item

Title The name of the Custom Item, (e.g. Mytest) Description Description of this Custom Item (e.g. erase my registry items) Include SubFolder Check this will include the subfolder under the selected
folder

Select Folder & Select File If what you selected is a folder, click Select Folder , and click Select File if you select a file. you can erase the files using
wild card, the default is "*.*". (for example, you want to erase mp3 files under c:\temp folder, just fill in the wild card text box with "*.mp3", and then click

Select Folder Erase The File If what you selected is a file, you can select from Erase The File and Update The File, Erase The File means deleting the file directly, Update The File means you can update the file (text file only), some
applications use a text/ini file to store their recent files, they look like this Recentfile1=file1 Recentfile2=file2 Recentfile3=file3 you can simply fill the Erase The Line Contains The String text box with "Recentfile", Tracks Eraser Pro will remove these lines with "Recentfile" in

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the selected file and keep other lines.

How to use Plugin Maker

Remove From List Remove the selected item Test Results Show the test results Test click this will test the items selected Save Save the Custom Item Add Add to the list that will be erased and exit this form, the item you
selected will show on the main screen of Plugin Maker. Most of the Plugins we provided are made using Plugin Maker, you can open the plugins that comes with Tracks Eraser Pro to learn more.

Copyright 2001-2011 by Acesoft.

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Contact Us

Contact Us
�� Technical Support
If you have any technical questions, please refer to our FAQ page first, If you have questions that are not answered in FAQ page, please contact us at support@acesoft.net

Sales and Marketing
If you have any questions with online purchasing (NOT Technical Questions), please contact our sales representatives For order from Regnow Tel: 1-877-353-7297 (toll free, USA, Canada) 1-952-646-5331 (international) Fax 1-800-442-3172 (toll free, USA, Canada) 1-952-646-5604 (international) Address: 9625 West 76th Street ,Eden Prairie, MN 55344 USA Currently Tracks Eraser is only distributed on the Internet. If you are interested in exchanging links with us, or would like to help us with physical distribution, promotion in software compilations, or business cooperation, kindly let us know! We are open to various levels of cooperation.

Registration
If you do not get your registration code in a timely manner�� or if you've lost it, please let us know. Please include your name, address, email address, and order confirmation number (if you have it). We will be happy to help you. registration@acesoft.net

��
Copyright 2001-2011 by Acesoft.

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