2/A, Jayvijaykunj Society, Near Paliadnagar, Naranpura, Ahmedabad – 380013 OBJECTIVE To seek a long term career wherein I can utilize my acquired skills to the fullest and where I can acquire more & more skills and knowledge that can be used to fulfill the organization’s and personal objectives. To seek a career where I can contribute instrumentally to the organization and become a human asset and to enjoy everything I do. CORE COMPETENCIES AND SKILLS Phone: 09879674267 E-mail: Website:

Excellent communication and interpersonal skills. Good knowledge of pharmaceutical/healthcare and Financial products. Relationship Management & Key Accounts Management skills. Basic Team Management and Business Development skills. Good knowledge of computer applications including windows operating system, M. S. Office, and internet. Excellency in M.S. Excel and M.S. Word. Excellent Presentation skills. Very good command over English language.

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 Currently working with Income Tax Department, Govt. of India since 21st December, 2010.  Many
years of diversified experience in the field of Education, Call Centre and Sales & Marketing of a wide range of products. very good product knowledge of banking, pharmaceutical and healthcare products and developed excellent communication & interpersonal skills through sales & marketing of these products to variety of customers and in various markets. 1998, involved in coaching chemistry, maths and science to 8th to 12th class students of CBSE, ICSE and Gujarat Board. E-mail based Customer Care at Motif Inc. for with average response time of less than 3 hours.

 Acquired  Since

 Maintained

 Short term Voice based Call Centre experience at Azure for their “Smile of India” project.  Marketed unit linked insurance plans in IDBI Fortis Life Insurance Ltd.  Maintained  In
Customer Relationship in ICICI Bank Ltd. by streamlining the process of sanction and disbursement of home loans within TAT (Turn around Time) and coordinated between sales, credit and operations teams. ICICI Bank Ltd., Managed team of home loan counsellors, generated referral business leads and promoted special products & third party products like home insurance and home cards. PQIS data and Sales Force Automation and assisted in training and motivation of sales force.

 Maintained  Managed

Key Accounts and played a key role in marketing & business development of disposable contact lenses and increased customer base in Gujarat while with Johnson & Johnson Vision care

 Participated in and designed numerous promotional activities.

 While

with Glaxo Smith Kline pharmaceuticals, Zydus Cadila Pharmaceuticals & Dr. Reddy’s Pharmaceuticals, marketed and promoted a wide range of pharmaceutical products including premium antibiotics, recombinant proteins, iron, calcium etc. to physicians, surgeons, nephrologists, gynaecologists, infertility specialists, paediatricians, dermatologists etc.

 Successfully launched two new generation disposable contact lenses and a novel calcium supplement.  While
with alpha science academy, Shawn excellent power of explanation and presentation skills and became favourite lecturer while teaching chemistry, biology, science and maths to students of class 12 th and 10th respectively.

 Started earning while learning at student phase very early in professional life.

EDUCATIONAL CREDENTIALS DEGREE/ CERTIFICATE PASSED M.B.A. Certificate in Computer Application M.Sc. B.Sc. H.S.C. S.S.C. BOARD/UNIVERSITY Sikkim Manipal University, Distance Education Wing NIIT Faculty of Science, The M. S. University of Baroda Gujarat University Gujarat Secondary Education Board Gujarat Secondary Education Board MAIN SUBJECTS Marketing Management, HRM, Financial Management, CRM etc. MS DOS, Windows, MS Office, LAN, Multimedia, Internet applications etc. Biochemistry Biochemistry, Vocational Biotechnology, Chemistry, and Physics. Physics, Chemistry, Biology, Maths and English Maths, Science, English etc. YEAR OF PASSING 2007 1998 Could not Complete Final Exam 1999 1996 1994 MARKS OBTAINED (%) “C” Grade “C” Grade Could not Complete Final Exam 56% 63% 73%


Dissertation During the final year of M.Sc. (Biochemistry) – The M. S. University of Baroda, 2002 “Effects of dietary rice bran, psyllium husk and lactic acid bacteria on the biochemical parameters related to colon cancer in rats”. During the final semester of M.B.A. (MM & HR) – Sikkim Manipal University Study Centre, Surat, 2007 “Study of popularity of paper greeting cards v/s electronic modes of greetings”

EMPLOYMENT HISTORY  Currently in service of the Govt. of India with Income Tax Department since December, 2010. Involved part-time in coaching chemistry, math and science to 8th to 12th class students of CBSE, ICSE and Gujarat Board since 1998. May 2010 to October 2010 with Motif Inc. for as e-mail based customer care representative. March 2010 to April 2010 with Azure Knowledge Center for “Smile of India” project as voice based Sr. Associate-Admission Helpdesk. June 2008 to October 2008 with IDBI Fortis Life Insurance as an Agency Manager. December 2006 to June 2008 with ICICI Bank Home Loans as a Relationship Officer

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June 2005 to December 2006 with Johnson & Johnson Vision Care as a Professional Relationship Executive at Ahmedabad HQ.

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January 2005 to May 2005 with Dr Reddy’s Pharmaceuticals Ltd as Profession Service Representative at Ahmedabad HQ. (Recura Division). April 2004 to December 2004 with Zydus Cadila Pharmaceuticals Ltd as a business executive at Surat HQ. (Biogen Division). August 2003 to April 2004 with Glaxo Smith Kline pharmaceuticals Ltd as a medical representative at Rajkot HQ (Asclepius Division). 1999 to 2003 as a private tutor for Secondary and Higher Secondary education.

KEY ACHIEVEMENTS  Recognised for outstanding performance in insurance penetration both by ICICI Lombard and ICICI Prudential in the form of certificates and awards. Qualified for Zonal Summit to Ambey Valley and a trip to Jaipur from ICICI Lombard.

PERSONAL PROFILE Full Name Date of Birth Place of birth and education Language Proficiency Marital Status Hobbies and interests Family background : : : : : : : Saumil SatishKumar Sharma 15th June 1979 Ahmedabad Gujarati (Mother tongue), Hindi & English Married Chess, Teaching, Reading, Indian music, Watching Channels like Discovery, national geographic, News channels, Surfing etc. Father (deceased) was a govt. servant, mother is a Housewife, two married sisters, one sister is abroad, No brothers, wife and a daughter.

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