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ORGANIZATIONAL COMMUNICATION

SUBMITTED BY: NAYYAR

SUBMITTED TO:

DR.ABDUL BASIT

SUBMITTED BY:

NAYYAR

REGISTRATION NO.:

December 19, 2011

1432-112017
PROGRAMME:

Master in Business Administration (MBA)


2

CONTENTS:

Communication
Rhetorical Theory Diagram Definition

Main Points
Process sharing Message Response

Ten Definitions of Communication

December 19, 2011

Q1: Define communication communication?

and

explain

its

main

points

of

Communication:

Communicator

Message

Response

Audience

Rhetorical Theory Diagram

Definition:
December 19, 2011

The Process of sharing by which messages produce responses.

(Mary Manter)

Main Points of Definition: Following are the main points of definition; Process Sharing Messages Responses/Feedback

Process:
Communication is the activity of conveying meaningful information. Communication requires a sender, a message, and an intended recipient, although the receiver need not be present or aware of the sender's intent to communicate at the time of communication; thus communication can occur across vast distances in time and space. Communication requires that the communicating parties share an area of communicative commonality. The communication process is complete once the receiver has understood the message of the sender.

Sharing:
Sharing means doing something together with one or more people. You may share a joint activity, as when you share in compiling a report; or you may benefit jointly from a resource, as when you and several coworkers share a pizza. In communication, sharing occurs when you convey thoughts, feelings, ideas, or insights to others. You can also share with yourself (a process called intrapersonal communication) when you bring ideas to consciousness, ponder how you feel about something, or figure out the solution to a problem and have a classic Aha! moment when something becomes clear.

Message:
Message, which is also known as the subject matter of this process, i.e., the content of the letter, speech, order, information, idea, or suggestion. The message may be the most crucial element of effective communication. A message can come in many different forms, such as an oral presentation, a written document, an advertisement or just a comment. The message isn't necessarily what the sender intends it to be. Rather, the message is what the receiver perceives the message to be. As a result, the sender must not only compose the message carefully, but also evaluate the ways in which the message can be interpreted.

December 19, 2011

Feedback/Response:
The last point is, Feedback, which is essential to make communication, a successful one. It is the effect, reply or reaction of the information transmitted to the communicatee. The receiver can transmit feedback through asking questions, making comments or just supporting the message that was delivered. Feedback helps the sender to determine how the receiver interpreted the message and how it can be improved.
Ref: http://www.ehow.com/about_5232701_elements-effective-communication_.html#ixzz1gsDCsFR3 Date: 18 December 2011 at 1:47 PM 2. http://easycommunication.info/basic-elements-of-communication Date: 18 December 2011 at 1:47 PM
1. 3. 4.

http://www.flatworldknowledge.com/pub/business-communication-success/70069#web-70069
Date: 18 December 2011 at 1:47 PM
Organizational Communication By Mary Manter 8th Edition

Date:

17 December 11:00 AM

th

December 19, 2011

Q2: Give ten definitions of communication from other source with references for each?

Definitions of Communication:
1. Communication is defined as the process of understanding and sharing meaning. (scott Mclean)
Ref:

http://www.flatworldknowledge.com/pub/business-communication-success/70065#web17 December 12:15PM


th

70069
Date:

2.

Communication is a process where people (communicator) sending stimulus in purpose to change or to make behavior of other people. (Hovland, Janis & Kelley: 1953)
http://solocommunication.blogspot.com/2009/10/various-definitions-of-communication.html 17th December 2011 at 12:15 PM

Ref: Date:

3.
Ref: Date:

Communication is a process sending information, idea, emotion, ability, etc. By using symbols such as words, pictures, numbers, etc. (Berelson dan Stainer: 1964)
http://solocommunication.blogspot.com/2009/10/various-definitions-of-communication.html 17th December 2011 at 12:15 PM

4.
Ref: Date:

Communication basely is a process which explain who, says what, in which channel, to whom, with what effect. (Lass well: 1960)
http://solocommunication.blogspot.com/2009/10/various-definitions-of-communication.html 17th December 2011 at 12:15 PM

5.
December 19, 2011 Ref: Date:

Communication is process which makes something which belongs to one person become belong to 2 persons or more. (Gode: 1959)
http://solocommunication.blogspot.com/2009/10/various-definitions-of-communication.html 17th December 2011 at 12:15 PM

6.
Ref: Date:

Communication is the process of transferring meanings (Rajeesh Viswanathan)


http://libro.eb20.net/Reader/rdr.aspx?b=618294 EBook: Business Communication 1st Edition by Rajeesh Viswanathan
18 December 2011 at 8:58 PM
th

7.

Communication is the exchange and flow of information and ideas from one person to another; it involves a sender transmitting an idea, information, or feeling to a receiver. (U.S. Army, 1983).
http://www.nwlink.com/~donclark/leader/leadcom.html 17th December 2011 at 12:15 PM

Ref: Date:

8.

A communication takes place when one individual, a sender, displays, transmits or otherwise directs a set of symbols to another individual, a receiver, with the aim of changing something, either something the receiver is doing (or not doing) or changing his or her world view. This set of symbols is typically described as a message. (William Rice-Johnson)
http://www.blurtit.com/q299548.html 17th December 2011 at 12:15 PM

Ref: Date:

9.

Communication is the process of exchanging information and meaning between or among individuals through a common system of symbols, signs, and behavior.

Ref:http://www.amazon.com/Business-Communication-Handbook-Available-Titles/dp/0324782179/

ref=sr_1_7?s=books&ie=UTF8&qid=1324262455&sr=1-7
EBook: Business Communication Date: 17th December 2011 at 12:15 PM
By Lehman and Dufrene 16th Edition

10.

Any act by which one person gives to or receives from person information about that person's needs, desires, perceptions, knowledge, or affective states. Communication may be intentional or unintentional, may involve conventional or unconventional signals, may take linguistic or nonlinguistic forms, and may occur through spoken or other modes. (National Joint Committee for the Communicative Needs of Persons with Severe Disabilities, 1992, p. 2)

December 19, 2011

Ref: http://www.oppapers.com/essays/Role-Of-Communication/774822 Date: 17th December 2011 at 12:15 PM

December 19, 2011