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At Microsoft, we're motivated and inspired every day by how our customers use our software to find creative solutions to business problems, develop breakthrough ideas, and stay connected to what's most important to them. We run our business in much the same way, and believe our eight business divisions offer the greatest potential to serve our customers. They are: • Online Services Division: Microsoft’s search, portal, advertising and personal communications services, including online information offerings such as Bing and the MSN portals and channels. • Server and Tools Business: Microsoft infrastructure software, developer tools and cloud platform, including products such as Windows Server, SQL Server, Visual Studio, System Center and the Windows Azure Platform. • Microsoft Business Solutions: A portfolio of Microsoft Dynamics products and services, as well as Microsoft Health Solutions. • Microsoft Office Division: Productivity products and services, including Office, Exchange, SharePoint, Lync, Project, Visio, and Microsoft’s speech technology investments. • Interactive Entertainment Business: Key entertainment experiences that span gaming, music and video across multiple screens, including Xbox 360, Xbox LIVE, the controller-free Kinect for Xbox 360, Zune Music and Video, and Mediaroom, as well as PC and mobile interactive entertainment. • Windows Phone Division: Microsoft software and services for Windows Phones worldwide. • Windows & Windows Live Division: All Windows businesses, including Windows, Windows Live and Internet Explorer. • Skype: A division of Microsoft, transforming communications for computers, mobile devices and the connected living room. We are committed long term to the mission of helping our customers realize their full potential. Just as we constantly update and improve our products, we want to continually evolve our company to be in the best position to accelerate new technologies as they emerge and to better serve our customers About diversity in Microsoft As a global company, Microsoft employs people from more than 135 different countries and regions. A multicultural workforce enables us to attract and retain the most qualified employees, develop innovative products, and better serve the needs of a wide range of customers. Meeting the needs of a globally diverse population is an incredible opportunity and a challenge for Microsoft and the technology industry. As a global industry leader and corporate citizen, Microsoft continues the effort to understand, value, and incorporate differences. We work hard to enable talent, satisfy customers, and lead technology innovation globally. Being a global company with thousands of employees from around the world makes Microsoft an exciting place to work. The one quality we all share is a passion for technology and a commitment to creating the best products and services.
That diversity is mirrored in an equally diverse workforce that reflects. work in the community and create activities that promote cultural awareness. Talented Women An e-mail alias: For women (and men) to informally network with other colleagues. understands and engages with the local customer-base. news. To support diversity at Microsoft. develop training opportunities and problem solving strategies. These are overseen by female mentors at Microsoft who are qualified to offer support and advice to female colleagues via . we recognize the positive impact diversity has on our ability to create products that meets the needs of the people around the world. and you will have many opportunities to be active in organizations spanning every interest. or stories that are relevant to working at Microsoft. we have several large groups focused on creating a sense of community. wherever it might be. share information and resources. There are litterlaly thousands of opportunities for every employee to enjoy at Microsoft. recognise and respect diversity every day in our relationships with a customer base that reaches across continents. Diversity and Inclusion Microsoft has always been about recognizing the value that different life experiences and viewpoints bring to our business. and explore our vibrant and welcoming environment with a passion for community and sharing We embrace. as well as a variant of diverse affinity groups. oceans and seas to include people from every part of the world. we seek oit people from diverse backgrounds and encourage them to take risks and approach challenges unconventionally. employees will meet to discuss diversity topics. and there are also many social networking opportunities. A passion for community runs through Microsoft. And if you do not find a group that interest you. including diversity advisory councils (DACs). Every employee can choose from any number of professional associations. where you will discover many shared interests with the people who work here.Microsoft offers a vibrant and welcoming environment . you can hear from every employee who are passionate about their work and how they make an impact in the world. learn how we weave diversity into our organization fabric. Discover diversity in action at Microsoft. International Women Mentoring Ring: We are currently testing various mentoring programmes across the region. sharing information about conferences. These employee-initiated groups are a vehicle to help employees discover new ways to express themselves.
and experience sharing. Whiting. These are used to network and share ideas. We also provide the tools to support different work styles. regardless of disabilities. Microsoft has appointed Gwen Houston to replace Claudette Whiting as general manager of the Global Diversity and Inclusion Team. Job-sharing policy means Microsoft can hire two qualified employees to share the duties and responsibilities of one full-time job. who has held the position since 2001. Women in IT: Women in IT sessions run numerous events to bring women (and men) together for discussions. will retire at the beginning of September. From work/life balance issues to career development and topics such as being a woman in a male dominated industry. Equality Disability/accessibility in International ensures Microsoft is a fair and accessible company for potential and existing employees. Flexibility We support flexible hours and the option to work from home. Part-time policy supports a work/life balance for the employee and enables parents to return to work after an agreed period of time on a part-time basis after maternity or parental leave. key speakers address diversity from different perspectives.regular phone sessions. We are constantly striving to improve our approach and have launched several initiatives across the region. Both these policies are implemented throughout the whole region and bring about consistency to all employees while taking local legislation into consideration. information. . and tailor each employee’s work/life balance to meet individual needs. concluding a career in corporate diversity management that spanned nearly three decades. helping each other in their career paths and personal development. At each event.
Incoming general manager of global diversity and inclusion.” PressPass asked Houston to further explain her approach to diversity management and discuss her perceptions of Microsoft. who will officially start her new assignment on Sept. PressPass: Why did you choose to come to Microsoft at this point in your career? Gwen Houston: Microsoft was an easy choice for me. She has also held similar posts at Aetna and Nike. “Gwen has distinguished herself as a leader in the diversity and inclusion field. It’s a business reality. has been leading corporate diversity initiatives for the past 16 years. Microsoft sees tremendous opportunities in emerging global markets. Microsoft has a best-in-class reputation for its external outreach programs in communities all around . most recently at the Campbell Soup Company.” Houston. building on the great leadership support and momentum already in place. global platform is the growth opportunity I’m looking for at this point in my life. and I’m confident that she will take Microsoft to the next level. In an interview last March with “New Jersey Business Magazine”. “I’ve known and admired her for many years. Gwen Houston. the chance to continue this work on a larger. Having been in the diversity practice for many years. Houston noted that diversity “is not just a moral imperative. where she was vice president of diversity. 15. That also happens to be where the newest and most exciting inclusion opportunities exist today.” said Whiting. Like many companies of its size and scope.
It is as much about our attitude and behaviors as leaders and having a sense of empathy for the different experiences that people go through. As a woman of color.the world. The ability to effectively engage and work with others who are different from us is not necessarily an innate skill. When confronted with temporary challenges. If I . I’ve learned to simply work harder and smarter. Building an inclusive organization is not just about the diversity scorecard data we track to measure our progress. PressPass: What has been your own experience in trying to build a career in the corporate world? Have you experienced any obstacles? How did you overcome them? Houston: Microsoft will be the fifth corporation I will have worked for over the span of my career. I have learned to not let other people’s limited thinking be a barrier to my success. hard work and humility triumph over everything. That’s highly compelling for someone like me. PressPass: How would you describe your approach to corporate diversity management? Houston: I believe that unless we work to build inclusive environments — organizational cultures where all are truly valued and encouraged to fully contribute their talents — diversity gains will not be sustained. and its technological innovations give it the ability to truly change the world. My philosophy is to try to be the best I can be every day. Experience has taught me that talent. I place at least as much emphasis on the qualitative aspects of diversity as I do on the quantitative. it must be learned.
I’ve learned to be flexible about my personal definition of success. strategy and business success. PressPass: At this point. including our vision. what do you believe will be your biggest opportunities or challenges in ensuring that Microsoft is a leader in diversity within in the IT industry? Houston: Integrating diversity and inclusion principles into the business in a way that enhances innovation and drives marketplace penetration and growth is both a challenge and an opportunity. Microsoft is on an accelerated path of growth. We recognize that in order to achieve our aggressive leadership . and experiences--work together to meet global consumer demands. global diversity and inclusion is a long term business-critical principle that is linked to the current and future success of our company. and plans for the future. Understand why at Microsoft. skills. The collaboration of cultures. And over the years. Learn about our commitment to global diversity and inclusion. A Vision and Strategy for the Future Diversity and inclusion are integral to Microsoft’s vision.didn’t like my job or my manager. strategy. and different perspectives is an organizational asset and brings forth greater creativity and innovation. I didn’t wait for things to change. We recognize that leadership in today’s global marketplace requires that we create a corporate culture and an inclusive business environment where the best and brightest diverse minds— employees with varied perspectives. ideas. I tried to change them myself. even if it meant switching jobs.
and those from a wide range of diverse backgrounds. Brazil. professional organizations. and global diverse markets represent tremendous sources of value in the workplace and marketplace.The Business Case for Global Diversity & Inclusion At Microsoft we recognize that the U. Moreover. developing regions. make up an increasing share of the world population. workforce will be people of color and women. They will account for approximately 88% of the global population by 2050. and Africa. By the year 2050. We actively seek to foster greater levels of diversity in our workforce by partnering with our outreach partners which include academic institutions. and increase in absolute size from 1. offering scholarships and youth programs to encourage the study of technology and science and work with our senior executive leadership team to ensure that diversity and inclusive best practices are deeply embedded throughout our work environment.goals we must leverage the intellectual power and harness the creative energy of top. The growth of diverse populations worldwide and the potential of these segments make them important targets as prospective employees.S.6 billion persons in 1950 to nearly 7. We know that these goals provide a solid foundation to creating a highly engaged workforce with a shared purpose of achieving Microsoft’s mission. such as China.S. and national advocacy groups. highly trained individuals from all regions of the world. . 85% of the entrants into the U.5 billion persons by 2050. India.
rather. “By providing access to technology. the diverse markets represent a growing source of market consumption and buying power.Economically. diverse populations generate over $9 Trillion dollars in buying power. We promote diversity at every level within our organization and strive for inclusiveness in everything we do. they are core values and business imperatives. The Company does not isolate diversity as a separate initiative. Microsoft strives to help all people realize their potential. This means that diversity and inclusion are not just words on paper for us. diverse populations account for 44% of World GDP. Enterprise-Wide Support for Global Diversity & Inclusion Microsoft recognizes that success for global diversity and inclusion is best achieved when it is integrated into the daily operations of business. We believe that employing the world’s top talent from all groups within our communities—from many backgrounds and with varied experiences—helps us to better serve . we seek to continuously incorporate diversity and inclusion into all business efforts to drive enterprise-wide impact. Leveraging CEO Commitment GD&I is a long-term business principle that is linked to the current and future success of Microsoft. Within the U. By increasing the diversity of our workforce we will create a team that effortlessly designs products with the needs of these growing customers in mind. They are an important customer group for Microsoft. Worldwide..S.
We work with senior executives from various business groups and corporate functions across the company to drive our goal of market leadership through diversity excellence. is passionate about technology and the promise it holds to tap human potential. understands the various cultural demands of a global marketplace.” Our Global Diversity & Inclusion Mission Statement Microsoft’s global diversity and inclusion mission is to be the world’s #1 provider of innovative technology solutions that help realize the full potential of its diverse customers and partners around the world. • The pillars of our global diversity and inclusion strategy are:Representation: Building a Pipeline of Future Leaders Microsoft focuses on building our employee pipeline. Key Growth Strategies Microsoft's Global Diversity & Inclusion (GD&I) strategy is a fundamental link in our business priorities.our customers and gives us a competitive advantage in the global marketplace. and thrives in a corporate culture where inclusive behaviors are valued. Our Global Diversity & Inclusion Vision Statement To be led by a globally diverse workforce that consistently delivers outstanding business results. while actively recruiting and hiring the world’s top talent from all .
the American Indian Science and Engineer Society. • Microsoft also offers several programs that provide students in grades K–12 withopportunities to interact with today’s technology and learn about careers in this industry. National Black MBAs. the American Association of People with Disabilities. Microsoft achieves diversity recruiting by leveraging relationships with schools and professional organizations. We provide Microsoft’s leaders with cultural competency training and GD&I best practice management strategies and offer employees ample opportunities to network and build key stakeholder relationships. These organizations include the National Society of Hispanic MBAs. the Gay. . talkwith Microsoft employees about their life experiences. Lesbian and Straight Education Network – and more. Society of Women Engineers.groups within society. and enjoy handsoncomputer and technology workshopsInclusion: Creating Engagement in the Work Environment Microsoft recognizes that diversity gains will not be sustained if the work environment does not promote behaviors that encourage new ways of problem-solving and reward diversity of thought. One such program is the worldwide Microsoft DigiGirlz which provideshigh school girls with opportunities to learn about careers in technology.
veteran-owned businesses. community participation. . and assistance in activities that promote cultural awareness. In fiscal year 2009. as well as with small businesses seeking to purchase competitively priced quality goods and services from Microsoft. marketing and product development activities. mentoring. supplier and partner base. We are committed to supplier diversity. and are linked to the overall business goals of the organization. scholarship programs.thereby fostering a culture of inclusive behaviors. • Microsoft also supports Employee Resource Groups (ERGs) and Employee Networks (ENs) which provide cultural awareness and social networking. product input.Innovation: Driving Market Excellence Microsoft believes that building the best software means incorporating the talents of our varied workforce into our products. support. Their programs include speaker series. and recognizing the needs and priorities of our diverse customer. and businesses owned by persons with disabilities. Members voluntarily work together and serve as internal resources to ensure that diverse perspectives are included in business operations. development conferences. and heritage celebrations. which includes working with certified and highly trained minority. community service. women. These organizations provide career development. networking opportunities.
software donations. Inc. minority-owned. Microsoft also partners with top diversity-related organizations an d participates in several community events to bring technology innovation to diverse communities.255 suppliers that are womanowned. Some of the events we participate in are shown here: Women Focus: Catalyst Award Dinner Global Summit of Women Working Mother Media Conference Odyssey Leadership Summit Women In Business 2009 African American/Black Focus: National Urban League Annual Convention National Association of Black Journalists Convention Executive Leadership Council Black Enterprise Women of Power Summit Disability Focus: Alliance for Technology Access American Association of People with Disabilities Easter Seals Massachusetts. National Business and Disability Council Seattle Lighthouse for the Blind Latino/Hispanic Focus: . This spend has increased by more than 250% in the last few years.Microsoft spent more than US $1 billion dollars working with over 1. career fair and conference participation. and veteran-owned businesses. and financial sponsorships. We maintain relationships with organizations through employee membership and volunteerism.
and Innovation. resources. . programs. Inclusion • Microsoft offers a comprehensive diversity and inclusion education program to ensure employees have the skills and knowledge to excel in their responsibilities. Representation • Microsoft recruits top college talent from domestic and global academic institutions that have a history of educating African Americans. and tools to help employees achieve greater work life balance. Latinos. and women. • Microsoft offers flexible work arrangements. adaptation. and supportive. These programs are built around three core principles: Representation. Innovation • Product innovation is at the heart of Microsoft’s work. inclusive. We offer scholastic scholarships at the graduate-level through various groups. Inclusion. • Microsoft Scholarships are offered to individuals with the goal of exposing them to emerging technologies and career opportunities in the information technology industry. We foster a workplace environment that is empowering.National Association of Hispanic Journalists 28th Annual Convention National Hispanic Corporate Council Asian Focus: Asian American Engineer of the Year Award Ceremony The Center for Asian Pacific American Women National Conference GLBT Focus: 2009 Out & Equal Workplace Summit 13th Annual HRC National Dinner Native American/Indigenous Focus: American Indian Business Leaders National Conference Veteran Focus: USO Salute Our Troops Event Major Programs & Initiatives There are several programs underway that enhance Microsoft’s ability to attract and retain the best and brightest minds in a globally diverse workforce. We seek out diverse talent at all schools and specifically target historically underrepresented institutions. Ongoing work in this area includes extending mouse and keyboard with touch sensors. enabling systems to sense contact from the user's hands. These resources range from extensive resource and referral services to generous maternity and paternity leave policies. Some examples of accessibility technology innovation include the following: • Adaptive Systems and Interaction research pursues automated reasoning. and humancomputer interaction.
Best Employer. They are interested not only in creating state-of-the-art spoken language components.• Speech Technology researchers are working to improve spoken language technologies. Best Companies for Diverse Graduates Global Awards Austria. Special Recognition Award Asians Asian MBA. 1 (two consecutive years) Italy.Great Place to Work. Best Employer for Females (three consecutive years) France. Great Place to Work. Top 50 Employer Award Women’s Business Development Center. 100 Best Companies GLBT Human Rights Campaign Foundation’s Corporate Equality Index. Awards include: Overall Diversity Excellence DiversityInc Magazine. Excellence Arena National Multiple Sclerosis Society. Top 50 Companies ERE. Corporate Support Award Working Mother Magazine. 1 Russia. • Natural Language Processing researchers are working to design and build software that will analyze.100% score for four consecutive years International Gay and Lesbian Human Rights. consistent computing environment. 1 . Top 10 Companies List for Asian Americans Award Persons with Disabilities Ability Magazine. so that eventually you will be able to address your computer as though you were addressing another person. and generate languages that humans use naturally. No. 25 Noteworthy Companies Equal Opportunity Magazine.1 Ireland.Corporate "Stars" Award Generational (Youth) Diversity Edge Magazine. No. Great Place to Work. Recruiting Excellence Awards for Best Diversity Program and Best Strategic Use of Technology Women Woman Engineer Annual Magazine. understand. but also in how these disparate components can come together with other modes of human-computer interaction to form a unified. No. No. Awards & Recognition Microsoft is proud of its accomplishments and recognition for diversity and inclusion excellence.
from acquiring and retaining great talent to serving customers and developing innovative products. we recognize that it's more important than ever to honor diversity. both inside Microsoft and in the communities where we live and work. We believe that employing the world's top talent from all groups within our communities—from many backgrounds and with varied experiences—helps us to better serve our customers and gives us a competitive advantage in the global marketplace. — Steven A. — Bill Gates. This means that diversity and inclusion are not just words on paper for us. They see diversity and inclusion as a long-term business strategy that will help enable the future success of the company. Microsoft Chief Executive Officer . As we bring our innovations into more and more markets around the world. and as we strive to bridge the digital divide so that people at all levels of society can benefit from the opportunities of the global knowledge economy. Bill Gates on Diversity and Inclusion The collaborative energy that is created when talented people from different backgrounds come together to focus on innovation has helped fuel Microsoft's success for more than 30 years. We promote diversity at every level within our organization and strive for inclusiveness in everything we do. Microsoft Chairman Steve Ballmer on Industry Leadership in Diversity By providing access to technology. Ballmer. they are core values and business imperatives. Microsoft’s executive staff are committed to ensuring that diversity and inclusion are a part of our everyday business.Executive Commitment to Diversity at Microsoft Microsoft has a comprehensive plan to promote and integrate global diversity and inclusion at every level within our organization and in everything we do. Microsoft strives to help all people realize their potential.
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