KODIAIA KURSUS + BPMN 2023/ GELAGAT ORGANISASI COURSE CODEINAME ‘BPMN2023/ORGANIZATIONAL BEHAVIOR TARIKH : 30 APRIL 2010 (JUMAAT/ FRIDAY) DATE MASA + 8.30 14.00 PM/2 1% JAM (2 % HOUR) TIME TEMPAT : DMS, DTSO, DSB DPP MAS, DSB DPP T/WD, DSB DPP TM, VENUE KYM, IKIP, PMI, K.NEGERI, MKM ARAHAN : 41. $krip soalan ini mengandungi TUJUH (7) soalan dalam SEMBILAN (9) halaman bercetak tidak termasuk muka hadapan. 2. Calon dikehendaki menjawab SEMUA soalan di dalam RUANGAN JAWAPAN yang disediakan 3. Calon adalah tertakiuk 6i bawath TATACARA PERATURAN KECURANGAN AKADEMIK UUM. INSTRUCTIONS: 1. This question script contains SEVEN (T) questions in NINE (9) printed pages excluding the cover page. Candidates are required to answer ALL of the questions in the SPACE provided. 2 3, Candidates are bound by UM's RULES AND PROCEDURES ON AGADEMIC FRAUD. vo. maT Tt MATRIC NO: (dengan perkataan / with words) (angka Inumber) ecm § (TTC ICL NAMA PENSYARAH: LECTURER'S NAME: KUMPULAN: NOMBOR MEJA: TABLE NO: JANGAN BUKA SOALAN INI SEHINGGA DIBERI ARAHAN DO NOT OPEN THIS EXAMINATION PAPER UNTIL INSTRUCTED SULIT/CONFIDENTIALBPMN2023 Gelagat Organisasi SOALAN SATU / QUESTION ONE Peningkatan teori kepimpinan bermula daripada teori sifat sehingga kepimpinan neuro semakin ketara. Apabila organisasi semakin popular, peranan pemimpin dalam mempengaruhi pekerjanya ‘menjadi bertambah penting. Leadership theory is increasingly taking place from trait theories ill neuroleadership. As organization grow in popularity, the role of leader in guiding employees takes on heightened importance. 8) Terangkan secara ringkas DUA (2) perbezaan di antara pengurus dan pemimpin. Briefly explain TWO (2) differences of manager and leader. (4 markah / marks) b) Bincangkan secara ringkas EMPAT (4) jenis pemimpin yang dikenalpasti dalam Teori- Lalusn Matlamat oleh House. Discuss briefly FOUR (4) types of leaders identified in Path-Goal Theory by House. (8 markah / marks)BPMN2023 Gelagat Organisasi ©) Senaraikan LIMA (5) dimensi utama dalam konsep kepercayaan, List FIVE (5) key dimensions in the concept of trust. (5 markah / marks) SOALAN DUA / QUESTION TWO Komunikasi organisasi merupakan sebuah rangkaian maklumat dalam sesebuah organisasi yang melibatkan pelbagai arah komunikasi bagi membantu mencapai matlamat organisasi tersebut. Organizational communication is a network of information within an organization which involves various communication flows to help achieve organizational goals. a) Senaraikan LIMA (6) jenis maklumat yang bergerak secara ke atas. List FIVE (5) types of information that flows upwardly. (5 markah/marks)