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HENKEL 9/14/07 3:02 PM Page 231

purposeful training of people who are [stayed] longer, but now, more-specialized ethanol plant projects, but that boom will
committed to the future of the company,” facilities allow patients to stay overnight change soon, too,” Schmit explains.
says President Alan H. Kittleson, noting or even return home the same day of a
that Henkel conducts continuous on-the- surgical procedure.” Power of Two
job training. It also maintains and up- Recent consolidations in the healthcare Henkel hopes to expand its markets,
grades equipment constantly to provide sector have also affected Henkel. For ex- especially for its subsidiary Accord
its people with the right tools to perform ample, at Spencer Hospital, located in Architecture. Twenty-year old Accord
safely and efficiently. He adds that the co- Spencer, Iowa, management has changed services the design/build sector of
mpany conducts regular meetings, safety three times in 13 years. Henkel. “Accord is experienced in proj-
training and company functions at all lev- “We just have to offer great service ects that are complex, like working on an
els of the company to promote education and continue to satisfy new personnel as existing business or a hospital that needs
and safety. time goes on,” Sheller says. to maintain operations during construc-
Another challenge – and a concern for tion,” Sheller says. “They are also highly
Adapting to Changes contractors nationwide – is decreased talented designers.”
Because the market constantly changes, funding to maintain highway infrastruc- Henkel complements Accord by pro-
Sheller says, Henkel has to be on its toes at ture such as bridges, Schmit notes. “The viding “a set of eyes from the construc-
all times. For example, during the 1970s, bridge market has declined the past three tion perspective,” Schmit adds. Henkel
the company completed many nursing to five years, especially in rural Iowa,” he provides Accord input on costs, seasonal
homes. In recent years, however, it more stresses. “It’s a challenge when public constraints and constructability.
often has been working on new schools entities significantly reduce budgets allo- In the future, Henkel says, it will work
and renovating hospitals. Schmit says cated for bridges. As a result, we have to to strengthen its marketing approach, but
hospitals today are moving toward out- find other work for our crews who spe- says what will stay unchanged is its flexi-
patient services, and semi-private rooms cialize in bridges. We have to figure out bility. “We want to continue to be known
are being converted to private rooms. how we can utilize that work force.” for our quality work and earn the trust of
“Work on rural hospitals is nation- Fortunately, he says, Iowa’s ethanol every new client we meet,” Schmit says.
wide,” Sheller notes. “In recent years, market is booming. “From their experi- “We simply want to ensure that once a
rural hospitals [have sought] to modern- ence working on bridges, [our trades- client has worked with us, they never feel
ize their facilities. In the past, patients men] are flexible enough to work on a need to look elsewhere.” ■