StarBand SkyEdge Satellite Modem Programming and Setup Guide Version 1.

Table of Contents 1. Modem Overview ...................................................................................................... 3 1.1. Provided Equipment: ......................................................................................... 3 1.2. Front Panel View and Description ..................................................................... 3 1.3. Modem Rear View............................................................................................. 4 2. Configuration and Installation.................................................................................... 6 2.1. Getting Started .................................................................................................. 6 2.2. Acquiring Site Parameters Via Partner Place.................................................... 6 2.3. Connecting the Computer to the Modem .......................................................... 8 2.4. Configuring the Modem from a file .................................................................. 11 2.5. Manually Configuring the Modem.................................................................... 12 2.6. Phase 3 antenna ............................................................................................. 15 2.7. Connecting the Antenna.................................................................................. 16 2.8. Commissioning StarBand SkyEdge Satellite Modem Installations via VACS . 16 2.9. Completing to Installation and Registration Process ....................................... 19 3. Monitoring via the SkyManage Web Page .............................................................. 20 4. Troubleshooting ...................................................................................................... 23 4.1. Indoor Unit (Modem) Troubleshooter .............................................................. 23 4.2. Outdoor-Unit Troubleshooter........................................................................... 26 5. Ethernet Adapter IP configuration instructions ........................................................ 29 5.1. Windows XP IP Configuration ......................................................................... 29 5.2. Windows 2000 IP Configuration ...................................................................... 31

StarBand SkyEdge Satellite Modem Programming and Setup Guide Version 1.0

1. Modem Overview
1.1. Provided Equipment:
The SkyEdge modem comes complete with all parts necessary to connect to the customers computer. Note that it has an external power supply, rather than just the power cord needed by previous satellite modems used by StarBand. Included in the SkyEdge modem box are
SkyEdge Modem Crossover RJ-45 Ethernet Cable External Power Supply and Power Cable

1.2. Front Panel View and Description

Similar to previous StarBand products, the front panel contains six LED indicators. Unlike the StarBand Model 360 and Model481/484 modems, there is not a PC light to indicate connectivity between the customers computer and the modem. The lights on the SkyEdge modem are: PWR = Power Rx = Receive Lock Sync = Hub synchronization On-Line = Hub Connection [Download in progress or modem online] Tx = Transmit activity
StarBand SkyEdge Satellite Modem Programming and Setup Guide Version 1.0

VPN = VPN connectivity indicator [This does not function in StarBand NOVA service applications. This is for Large Enterprise applications using the same hardware]

1.3. Modem Rear View

The SkyEdge modem provides a single Ethernet port for connecting the customers PC, similar to the StarBand Model 481 modem. There is no USB port, and the serial port is not functional for StarBand applications. From left to right, the rear panel contains the following connections: RF-IN - Female F-type connector; IFL cable from LNB Serial Port - Standard serial port. Not used in StarBand applications LAN - RJ-45 Ethernet for PC connection. RF-OUT - Female F-Type connector: IFL cable out to ODU Power Supply - DIN connection for External Power Supply: +24vdc/2.8A NOTE: There is no power switch. To power up or reset the modem, it is necessary to unplug the DIN connector from the modem.

StarBand SkyEdge Satellite Modem Programming and Setup Guide Version 1.0

StarBand SkyEdge Satellite Modem Programming and Setup Guide Version 1.0

2. Configuration and Installation

2.1. Getting Started
Installation of the Phase III antenna, mounting hardware (Pole or Tri-Mast Wall/Roof), IFL cabling and the location and connection of the modem will be completed according to current StarBand installation standards. Some installation may require a 2 watt transmitter. StarBand will determine if a 2W transmitter is required based on the customers location and will include the appropriate part at the time of shipping. StarBand SkyEdge and Phase III antenna information and certification testing will be performed via www.StarBand.com/training as per existing procedure. The StarBand SkyEdge modem requires configuration via an onboard web based utility called SkyManage which is accessed via a PC web browser. Microsoft Internet Explorer 6.0 is the StarBand supported and recommenced browser Programming a SkyEdge modem requires the following:
Laptop or desktop computer with an available Ethernet adapter Windows operating system RJ-45 Crossover-type Ethernet cable. [NO patch or straight through cable will work] StarBand SkyEdge modem. SkyEdge external power supply and power cord The customers modem ID plus either the current configuration files downloaded from www.starband.com/training or the complete list of configuration parameters available on Partner Place or from VACS. Remember to take the downloaded files on either a USB memory stick or a CD many customer computers will not have 3.5 floppy disk drives.

2.2. Acquiring Site Parameters Via Partner Place

To obtain the parameters for an installation, login to Partner Place (www.StarBand.com/Partners), go to Customer Info, select Customer Install Info, and select the ERN for the account to be installed. The parameters will be displayed as shown below. Please note all of the additional parameters that may be needed to complete the configuration. You should print a copy of this page and take it with you to the installation.

StarBand SkyEdge Satellite Modem Programming and Setup Guide Version 1.0

StarBand SkyEdge Satellite Modem Programming and Setup Guide Version 1.0

2.3. Connecting the Computer to the Modem

NOTE: Follow the steps below in their exact sequence. Deviation from this may result in an unsuccessful installation and configuration of the modem. Due to the necessity of altering a computers Network Adapter configuration during the configuration process Spacenet recommends pre-configuring the modem at your shop prior to installation whenever possible. This should significantly reduce your time on site. You can program the modem any time prior to installation following the instructions below. The modem will retain the configuration indefinitely. Do Not connect the IFL (RX-IN) Receive side cable until the modem has been configured. Please follow the steps below in sequence when installing and configuring the modem.
1. Locate a power source and connect the power cable to the wall outlet and to the DIN power

base unit. DO NOT connect the DIN unit to the modem yet.
2. Connect the provided RJ-45 Crossover Ethernet cable between the modem and the

computer to be used for configuration.

3. Boot the computer. 4. In order to access the modems SkyManage web service the Ethernet adapter to which the

modem is connected must be temporarily hard-coded to a specific IP address. For information on reconfiguring the Ethernet adapter refer to the instructions located at the end of the document The IP information is as follows:
IP Address 192.168.1.2 Subnet Mask 255.255.255.0 Default Gateway and DNS: Blank

Remember: If you are configuring the modem while connected to a customers PC you will need to reverse the above configuration once you complete the modem configuration.
5. Launch Internet Explorer. Go to Tools>Internet Options>Connections and ensure all proxy

settings are OFF [Unchecked]. Okay back and leave IE open.

6. In the Internet Explorer address line type: 192.168.1.1 but DO NOT hit the enter key or click

Go.
7. Connect the DIN power cable to the modem. The PWR indicator will illuminate. The lights

will strobe one time and after approximately 20-35 seconds the TX indicator will blink 10 times. Wait five seconds after the TX blink and proceed to step 8 8. Hit enter or click Go in your Internet Explorer window to browse to 192.168.1.1. The following page will appear.

StarBand SkyEdge Satellite Modem Programming and Setup Guide Version 1.0

Troubleshooting Tip: If the SkyManage page does not appear, first reboot the SkyEdge modem. After the TX light blinks 10 times, try to reload the webpage in the browser window. If you continue to have problems connecting to the modem, check the Ethernet adapter configuring by opening a DOS window (by selecting Start -> Run and entering cmd) and typing ipconfig at the C: prompt. If the adapter does not have an address of 192.168.1.2, you will need to recheck the configuration as detailed at the end of this document. If the adapter being used shows a Media disconnected message, verify that you are using the cross-over Ethernet cable included with the modem, and that it is plugged directed into the modem and the PC being used to configure the SkyEdge modem.

StarBand SkyEdge Satellite Modem Programming and Setup Guide Version 1.0

9. Click on the Installer selection in the header line of the web page. You will see the

following:

10. Enter User Name: inst and Password: $Sat2598$ NOTE: The password must be entered

exactly as shown.

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To use a configuration file downloaded from www.starband.com/training to program the modem follow the instructions below. To manually enter the parameters skip to the next section on Manually Configuring the modem.

2.4. Configuring the Modem from a file

1. Click Setup from File on the left hand navigation bar.

2. On the Setup from file page, click Browse. 3. Browse to the location of the correct file (like a USB memory stick or a CD that you brought

the file on) for the cluster/service type the customer has been assigned to and click Load.

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4. Click Setup on the left hand navigation bar. This should return to the Main SkyManage

installation parameter screen.

5. Change the VSAT ID to the ID assigned to the customer. 6. Click Submit button in the upper left hand corner of the main page.

7. When you receive a Success message the modem is now configured. Disconnect the DIN

power connecter. You can now complete the outdoor installation and antenna alignment.

NOTE: The SkyEdge IP modem MUST be power cycled after programming for the new parameters to take effect. This MUST be done each time any setting within the modem is changed.

2.5. Manually Configuring the Modem

1. First make sure that you have all of the parameters for the Cluster and service level the

customer is assigned to.

2. Click Setup on the left hand navigation bar.

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3. Enter each of the parameters as described below.

NOTE: The parameters shown in the images below are examples only. These parameters should NOT be used in manually configuring the SkyEdge IP modem.

VSAT ID = From Partner Place Account Info or VACS Workgroup Address = From Partner Place Parameters List or VACS Software Group Address = From Partner Place Parameters List or VACS Manage PID = From Partner Place Parameters List or VACS

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Outbound ID = From Partner Place Parameters List or VACS

Boot-Time Options

Software Download = Use default value Software Download Timeout = Use default value DHCP = Use default value

ODU Constant Drift = Use default value LNB Installation = Use default value ODU Type = Use default value

Frequency = From Partner Place Parameters List or VACS Data-Rate = From Partner Place Parameters List or VACS Modulation = From Partner Place Parameters List or VACS Coding Rate = From Partner Place Parameters List or VACS DVB Reduce Latency = From Partner Place Parameters List or VACS

4. Once all of these parameters have been set click the Submit button in the upper left corner.

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5. When you receive a Success message the modem is now configured. Disconnect the DIN

power connecter. You can now complete the outdoor installation and antenna alignment.

2.6. Phase 3 antenna

StarBand SkyEdge modems will be shipped with the new StarBand Phase 3 satellite antenna (except for OCONUS installations). The Phase 3 antenna is similar to the Phase 2 antenna except for the few notable differences listed below.
A fine azimuth adjustment screw has been added to the rear of the El/Az cap assembly. This screw should now be used to make fine adjustments to the azimuth of the antenna, much like the elevation is adjusted by turning the elevation adjustment bolt. After peaking the antenna on the satellite, tighten down the four azimuth locking bolts which snug the El/Az cap onto the mast and then make further adjustment by tightening or loosening the Azimuth fine tune bolt as shown in the diagram below.

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The feedarm on the Phase 3 antenna is not compatible with the Phase 1 or 2 antennas, and the Phase 1 and 2 feedarms are not compatible with the Phase 3 antenna. The LNB and transmitter are interchangeable, however. Note that there is no DBS bracket for the Phase 3 antenna.

2.7. Connecting the Antenna

The modem is now ready to connect to the network to complete commissioning.
The antenna should be aligned according to your satellite meter. Once you have confirmed alignment connect the IFL RX-In and RF-Out cables to the modem. NOTE: All initial StarBand SkyEdge installations will be on AMC-6 (72-degrees). IA-7 (129 degrees) will be available soon. When the modem is first connected to the antenna after being configured it will take an initial software download from the hub. During this download, only the RX light will be on. This software download may take up to 10 minutes. Once it completes the RX light may go out for up to one minute, after which the SYNC and Online lights will come on. If after waiting 10 minutes the SYNC light has not come on, please reboot the SkyEdge modem. If the modem continues to have problems coming online, please double check the parameters used to program the modem. If you are configuring the modem from the customers PC you must reverse the Static IP address assignment to a dynamic configuration. Refer back to the Windows IP Configuration section and select Automatically Assign IP Address in the TCP/IP properties. Prior to contacting VACS for commissioning the modem indicator LEDs should be in the following state. Allow at least 10 minutes from connection to an aligned antenna for modem to reach the following state:
RX = ON SYNC = ON On-Line = ON TX = May flash occasionally

You can now call into VACS for commissioning of the modem.

2.8. Commissioning StarBand SkyEdge Satellite Modem Installations via VACS

To commission a StarBand SkyEdge modem, please call: 1-800-443-5834 Note: For StarBand installers familiar with the CVACS system, VACS is very similar. Please review the VACS Menu structure on the next page for all available options. Note that the number above is different from the number used to call CVACS for StarBand Model 360 and Model 481/484 commissioning.
After listening to recorded message, enter 1 for SkyEdge product menu.

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When prompted, enter your Installer ID and Password. Enter the customers Equipment Record Number (ERN). From the main Menu there are 4 options:
Parameters Menu Alignment Menu Get Confirmation Number Finish Later

If modem is configured and ready to be commissioned, select option #2 and perform an alignment check. If the alignment parameters are met, you will get a message indicating so. Select option# 3 for a confirmation number. Please record this number.

Note: It is mandatory at this time to place a call to StarBand Tech Support for an ASI (Adjacent Satellite Interference) check. Please call 1-888-424-4121. It is critical that you verify the ASI alignment with StarBand before completing the installation in order to prevent having to revisit the site. Currently Option# 5 under the alignment menu (ASI check) is currently not available but should be soon. Once available, VACS will not provide a confirmation number until the Co-pol, Cross-pol and ASI levels all pass the alignment test.

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2.9. Completing to Installation and Registration Process

After the site has been commissioned and the ASI levels checked, you will need to have the customer complete the registration process. Have the customer open a webpage to http://www.starband.net/registration.
1. If prompted, please enter the confirmation number obtained during the commissioning

process
2. Have the customer verify their acceptance of the StarBand Purchase Agreement 3. Have the customer create a StarBand member name and remind them that all

communications from StarBand will be directed to that email address.

4. Once the registration process has been completed, verify that the customer can access the

Internet.

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3. Monitoring via the SkyManage Web Page

This section details what information can be obtained from the SkyManage web page after successfully configuring the modem and pointing the antenna. (The screen captures in this section are from different pages on the web interface.) Accessing SkyManage on a modem that is not online requires the same static Ethernet IP address configuration as used during programming. As with programming, once your Ethernet IP is set to 192.168.1.2 you can browse to SkyManage within the web browser by entering the address: 192.168.1.1. You can check the status of the software download through the Telemetry section of the SkyManage application, available on the left hand toolbar. If the modem fails to come online after the initial configuration (and has had the RX light for 10 minutes), you can check to validate that the software download is progressing. Before calling StarBand, please first reboot the modem. If it still fails to begin the software download, you should recheck all of the configuration parameters. You can also check the RX signal levels on the Telemetry page

Selecting Status from the left hand tool bar show pools the SkyEdge modem for the current status of many of its functions. If the Outbound is not locked, the modem is unable to see the satellite or has been configured incorrectly.

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If the Outbound and Sync are green but the Satellite link is red there is most likely a problem with the transmit side of the installation or an incorrect parameter configuration. If the Satellite link status is green but the Authentication and Backbone link status are red there is most likely a problem at the StarBand hub.

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Note: Once the modem is online and operational, the customers modem IP address should be used to enter SkyManage rather than the 192.168.1.1 address used for programming the modem. This will be supplied with the other modem parameters or it can be acquired by running an IPCONFIG command on an online modem connected directly to a PC and recording the Default Gateway IP address. Please leave this IP address with the customer for them to be able to access SkyManage.

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4. Troubleshooting
4.1. Indoor Unit (Modem) Troubleshooter
Symptom PWR light is not illuminated Problem No power to modem Resolution
Check that modem power cord is securely plugged in. Check to ensure the DIN connector is securely plugged into the modem. External power adapter may be defective. If other LED indicators are on, or it looks as if the modem is working properly, but the PWR indicator is not on, it may be that the LED is at fault. A modem with a faulty LED should be returned and replaced

Rx light is not illuminated

Receive signal is not locked on

Antenna is not aimed correctly. Faulty LNB (requires service call). Problems in the IFL cable connecting the LNB to the modem (receive cable) loose connectors, long cable run, corrosion, etc. Bad local weather (temporary lose of signal). Bad weather at the uplink facility (temporary lose of signal not a single modem problem). Non-weather related uplink outage at Hub (not a single modem problem). IDU not providing 24 VDC Faulty LED See ODU troubleshooter Wrong Modem ID or other configuration parameters

Note 1: It is possible that while other indicators (SYN and ON-LINE) are on, Rx will briefly blink and will come back on. Usually, this will indicate a temporary lose of the received signal, or a low quality of the signal if it happens often. Note 2: A modem that does not have its received signal locked will not try to transmit, will not connect with the hub, and will not support any data exchange (no ping, no browsing, etc.) SYN light is not illuminated when Rx is illuminated Modem unable to synchronize
Low quality of the received signal (due to any of the following: antenna is not aimed correctly, bad LNB, problems with IF cable, local weather, etc.), which results in intermittent reception of the synchronization messages. Hub problem: this is not a single modem problem.

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 In very rare situations, if the Rx indicator will come on as a result of a modem locking on another signal (DVB signal of similar characteristics from another satellite because the antenna was aimed at the wrong satellite). The modem will never synchronize since no synchronization messages are carried over this carrier. This is a rare scenario, which does not happen in normal operation (post-installation) Faulty LED

Note 1: Do not expect to see the SYN indicator come on, if the Rx indicator is not on. Note 2: A modem that does not synchronize with the hub will not try to transmit, will not connect with the hub and will not support any data exchange (no ping, no browsing, etc.) ON-LINE light is not illuminated when Rx and SYN are illuminated Modem unable to establish connection with the hub
Bad transmitted signal (due to any of the following: antenna is not aimed correctly, polarization not set appropriately, bad ODU (Out-door unit), problems with IFL cable, local weather, etc.), which results in data not transmitted to the hub, and thus no connection is established. IDU not providing 24 VDC See ODU troubleshooter Hub problem: (RF downlink at the hub) this is not a single modem problem. Bad configuration: if the modem parameters were entered incorrectly the modem will not connect. Hub problem that has to do with the single modem: modem not built on the Network Management System (NMS), etc. Faulty LED

Note 1: Do not expect to see the ON-LINE indicator on, if the Rx and the SYN indicators are not on. Note 2: A modem that does not connect with the hub will not support any data exchange (no ping, no browsing, etc.). Tx light not flashing Modem unable to establish connection with the hub
Bad configuration: if the modem parameters were entered incorrectly the modem will not connect. Faulty LED Faulty Modem

Note 2: A modem that does not synchronize with the hub will not try to transmit, will not connect with the hub and will not support any data exchange (no ping, no browsing, etc.)

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Cannot browse Cannot ping

No IP connectivity

Run ipconfig and verify ip information Reboot PC Restart modem Run ipconfig /renew Confirm RJ-45 Crossover cable connection between Modem and Computer. Remove any hardware between Modem and Computer i.e. router/switch.

Cannot browse

Not authorized to use network

Verify SkyManage screen matches what is shown on top of Page 22 StarBand Technical Support needs to be contacted and verify modem info on NMS Verify site commissioning completed.

Unable to access SkyManage when modem is Off-line

Page cannot be displayed message in web browser.

Recycle power on modem and wait for Tx light to stop flashing (approx. 30-45 seconds). At this point 192.168.1.1 will be required to be entered into the address line of the Internet browser, however prior to doing this, additional steps must be performed.
1. Right click on Network Neighborhood or My Network Places (depending on operating system). Click on properties, when Network Connections window opens, right click on Local Area Connection and click on Properties. Scroll down the list until Internet Protocol appears (TCP/IP). Click on it and then click on Properties. Record current settings in this screen. Click on Use the following IP address and enter 192.168.1.2 on the IP address line. Enter 255.255.255.0 on the Subnet mask line. Click OK twice and close Network Connections window. Open the web browser and enter 192.168.1.1 on the address line and press Go which will take you into the SkyManage menu. When finished with SkyManage repeat steps 1 and 2 above and re-enter the settings recorded in step 3 above. Click OK twice and close Network Connections window. Disconnect IFL cables from modem

2. 3. 4.

5. 6.

7.

8.

Unable to access SkyManage when modem is On-line

Page cannot be displayed message in web browser.

The IP address of your modem is required to access SkyManage. If this was not given to you at the time of install, please contact StarBand Technical Support.

If unable to resolve any of the above problems, call StarBand Technical Support at: 1-888-424-4121

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4.2. Outdoor-Unit Troubleshooter

Symptom Rx light not illuminated Problem Receive signal is not locked on Resolution
It is possible to be receiving a signal from one of the other satellites located near customers assigned satellite. Move the antenna in azimuth and elevation slightly until you locate the assigned satellite and recheck receive lock. This may have to be repeated a couple times. Verify polarization is set correctly for the satellite assigned to this site. Verify there is not a LOS issue, if so a satellite change is needed (if available). Verify cables are not crossed going into the house. Verify the receive cable (from the LNB) goes to RF-In, and transmit cable (from the ODU) goes to RF-Out on the IDU. If cables are not crossed, use an Ohm meter and check for continuity and/or shorts in the cabling. . Please reference FSB SB-0020-1.00 @ www.starband.com/training for additional information. Occasionally RF interference from towers, airports, car radar detectors or military bases may interfere with the receive signal. If this is suspected, this should be verified with a spectrum analyzer. Re-location to shield the VSAT antenna from the interference may be required. . Please reference FSB SB-0022-1.00 @ www.starband.com/training for additional information. Using a qualified sat meter such as a Birddog. Make sure the latest frequencys are installed in the meter and ensure the correct satellite profile has been selected. If signal is strong at antenna but there is no RX light at modem, verify all barrel connectors, cables and in-line components such as grounding blocks and wall plates are installed properly and fully functioning. Replace components as necessary.

Rx light not illuminated Rx signal Eb/No is low

Weak Receive Signal strength at Antenna or Modem or low Co-Pol reading

Antenna may not be peaked. Adjust azimuth and elevation for maximum signal strength. The polarization can be adjusted at the antenna feed if required but DO NOT adjust the skew, this setting must be locked down, no fine-tuning is needed. Note: Skew can be adjusted for high cross-pol readings (see section below on High Cross-pol). Verify there is not a LOS problem. What might look like tree branches that partially block the LOS when the wind blows may

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actually obstruct a clear LOS. If signal strength is strong at the antenna, but weak inside the house, it may be due to a long cable run. If the cable run exceeds 150, an in-line amplifier may be required. Please reference FSB SB-0015-1.01 at: www.starband.com/training for this information. Verify that the weather is not heavily overcast or raining, as this will affect the signal. If signal is strong at antenna but week at modem verify all barrel connectors, cables and in-line components such as grounding blocks and wall plates are installed properly and fully functioning. Replace components as necessary.

ON-LINE light not illuminated Failed ODU

Modem unable to establish connection with hub

This will normally indicate a transmit problem. Verify the cabling is ok going to the ODU. A continuity check may be necessary. Verify the modem has Receive Lock and SYNC, this will indicate that the antenna is pointed at the correct satellite. Verify no minor LOS obstructions i.e. tree branches, power lines, etc. Verify modem configuration. Reconfigure the modem ensuring close observance of all parameters. Please reference FSB SB-0018-1.00 at: www.starband.com/training for ODU Troubleshooting. Call Tech Support and have them give the installer a frequency that can be used to initiate a manual CW test from the site. If they do not see his transmit, and cabling is ok, could be a faulty ODU. If they see it, but still no CON led when CW test is terminated, have Network Surveillance check the site parameters.

Reduced performance or no performance Interference with adjacent transponder or satellite

High cross-pol or ASI reading

Verify that the mast (pole) of the antenna is plumb (straight on the vertical scale). Installer should use a level to check this. Check it on one side, then move level 90 and check again. Any leaning one way or the other needs to be corrected. Verify that the adjustment is set to H=0 for horizontal polarity, and V=0 for vertical polarity. This may have to be adjusted slightly to reduce the cross-pol, but must be

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set here initially as a reference starting point. Verify the skew setting using Point Dish for the assigned satellite and the customers Zip Code.

High Cross-Pol reading

To correct high cross-pol, the installer should make small adjustments in azimuth and elevation. If further adjustment is required, small adjustments can be made to the skew angle until VACS reports a minimum crosspol value. Make small adjustments to the polarizer until VACS reports a minimum cross-pol value. Please reference FSB SB-0019-2.00 @ www.starband.com/training for additional information.

If unable to resolve any of the above problems, call StarBand Technical Support at: 1-888-424-4121

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5. Ethernet Adapter IP configuration instructions

5.1. Windows XP IP Configuration

Right click My Network Places on the desktop

Select Properties from the drop down menu.

Locate the Local Area Connection icon for the Ethernet adapter to which the modem is connected. The modem should be OFF at this stage; therefore the connection should have a red X as shown.

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Right click this icon and select Properties from the drop down menu.

You will see

Highlight Internet Protocol [TCP/IP] and click the Properties button. You may have to scroll down through the This connection uses the following items: list to locate this entry.

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Configure the next window under the General tab as shown:

Click Ok until you are back in the Network Connections window and then reboot the PC. Continue to step 5 after the computer reboots. Remember: If you are configuring the modem while connected to a customers PC you will need to reverse the above configuration once you complete the NOVA configuration.

5.2. Windows 2000 IP Configuration

Right click My Network Places on the desktop

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Select Properties from the menu Locate the Local Area Connection to which the modem is connected. The icon should have a red X as shown. Right click the icon and select Properties from the drop-down menu

You will see:

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Highlight Internet Protocol [TCP/IP] and click Properties. You may have to scroll down in the Components checked are used by this connection window to locate the entry. After clicking Properties the following window will be displayed: Configure each field as shown

Click OK until you are back at the Network Connections window. Close this and restart the computer. FCC Compliance Notice of StarBand Equipment NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the (radio or TV) receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

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Copyright 2006 Spacenet Inc. All rights reserved. This document may not be reproduced in whole or in part without the express written consent of Spacenet Inc. Spacenet, StarBand and SkyEdge are trademarks of Spacenet Inc. All other product names referenced herein are trademarks of their respective owners.

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