You are on page 1of 2

Questionnaire on Student Experience with the Canteen Service Respondent Basic Information Name of respondent: _____________________________________ Contact information:

_______________________________________________________ Gender: (circle one) Male/Female Are you: (circle one) Hostler/Day Scholar

1. How often do you visit a canteen? a) Once in a week b) Once in a month c) 3-4times in 6months d) Once in a Year. If others please specify 2. How much money do you spent per week in the canteen? a) Rs 50-Rs 100 b) Rs 101-Rs200 c) Rs 201-Rs500 d) Rs 501 & above If any other please specify How much do you agree with the services provided by your canteen? 1. Strongly Disagree, 2.Dis-agree, 3.Somewhat Disagree, 4.Neither agree nor Disagree, 5.Somewhat Agree, 6.Agree, 7.Strongly Agree.
Statements 1.At this place, the facilities (building, dining area) are very attractive and comfortable 2.The employees appearance is neat and professional

1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1

2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2

3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3

4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4

5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5

6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6

7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7

3.Service is very prompt 4. Employees are readily available to answer my questions and concerns 5. I receive exactly what I ordered in the way I placed the order 6. Service here is consistent every time I go 7. Employees are courteous and respectful 8. Employees are ready to address any special needs customers have 9. Food is healthy & nutritious 10. Canteen area is hygienic 11. Food is excellent at this place 12. I will continue going to this place in the future. 13. I will recommend this place to my friends 14.I have an excellent experience when I go to a canteen 15. My experience at canteen has been quite good 16. When I go to this canteen, my experience has been just ok 17. When I go to this canteen, my experience has not been so good 18. My experience with this canteen is bad.