This action might not be possible to undo. Are you sure you want to continue?
It·s not secret that a popular company like Apple has hundreds of people applying daily for work. If you·re one of those people, and happen to have that extra drive to be one of the few selected to join the team, this guide will serve you greatly. I was hired in September of 2009 as a ¶Specialist· (essentially a glorified salesman) in one of their retail stores, and want to share the experience that it was, to go from nothing to hire. First thing you need to do is create an Apple ID. You can go to myinfo.apple.com to do so. Once you·ve entered all relevant information (the more complete your profile, the better) you can login and search the job listings that are currently posted. Login with your Apple ID to cooljobs.apple.com. From here, you·ll be able to search through corporate, as well as retail positions that have been put up. Since I haven·t gone through the corporate process, I won·t touch on that, and will just stick to retail. Once you·ve clicked the ´Search Retail Jobsµ, you·ll get a return of a long list, with all the job titles prefixed by a country code; CAN for Canada, US for the United States, GER for Germany, etc. Choose each position you think you·d be suited for, one by one, and go through the process. You·ll choose a state/province where you·d like to apply, and either apply for
I·ll accompany my answers to these questions (as best as I can remember. before finding out it wasn·t ever going to happen. you·ll be formally submitted as a candidate. and are very interested in a job with Apple. Since I wanted to work immediately. . of course). and if by some miracle you get chosen out of the bunch. Once this is all done. and meet some of the managers. and why they might want you on the team. Let them know that you·ve applied formally online. and thought it would be a good idea to get my foot in the door. you have to wait until your three month probationary period is over before applying for what I can only assume would be a promotion. I took the job as a Specialist. usually the assistant managers will be sitting down with you. Tell them why you want to work for Apple. more on that later. Once you·ve finished all the applications. you lucked out. why you·d be good at the positions you·ve applied for. Let them know that you·re aware that they·re hiring (if they are) and if they·re not. but he/she will join you later to talk to you a little bit. I would encourage you to drop into the store. good for you. paraphrased a little. every manager is different) that will sweeten your chances at an interview. I was hired as a Specialist. typically it won·t be the store manager who does the interviewing. it·s usually very occupied in the Apple Store. note: If you·re applying for numerous positions. Ask if there·s anything you can do (every store is different. you will want to know that once you·re hired. so it·s a good idea to go early in the morning (I would call 11am the deadline to go in). and that you·re serious about applying. which you should be prepared for. During the interview they·ll ask the standard questions. You want to make sure you·re being cordial at all times. and was eager to apply to the Genius position (the position I wanted initially.current or future openings. The Interview There are a couple parts to the interview. and not coming off too strongly. but wasn·t available at the time« or so I was told). let them know that you·ll be checking back.
I·m also just really pationate about Apple as a consumer. and I find that people get really engaged when I·m passionate about something. that would in turn allow me to share that with customers. and tremendous attention to detail. I want people to see Apple as I see it. iPhone. What would make you a good (for me. I don·t want this to come out the wrong way. Things are done differently. but I think that I·m a real people person too. which I think makes me . I·m punctual. and would love to share that excitement with others. I have many of your products at home and genuinely enjoy them. Airport Extreme ² all products I·m extremely familiar with. As a Specialist. I have many of your products at home. I·d want to work for Apple. Macbook. and a good leader. I like talking to people. and standards (products. so I·m quick to pickup on queues that would be important in a setting such as a retail store. customer service.Why do you want to work for Apple? I·ve never pictured myself working retail. I·m always conscious about my customers needs and the needs of my co-workers. opposed to anyone else. and share it with customers effectively. I could go on for hours about all the different Apple products and services. Specialist)? Like I said. work environment) are set much higher than any other company I know of. energetic. but I knew that if I ever did. and communicate that pseudo ¶love· I have for Apple. One common misconception about Apple is that they·re overpriced or more expensive for no reason. I feel that I have a good base of knowledge that can only be furthered by working at Apple. Apple·s products have enriched my life and I·d want to be part of a place that gets to showcase those products. I·m a great independant. iPod. The end goal is just to make peoples lives better. and send people home with them. have a good work ethic. I want to show people the true value of the equipment or service. and show them why Apple really is better than the competition. but as an employee generally. and show them how much more they get out of purchasing an Apple. What would make you an asset to Apple? Everything I·ve already said I think makes me an excellent candidate for this position.
simple questions that hardly test anything past basic understanding of components. who went on a little schpeel about how much she loved Apple and how special they thought they were. and very receptive to feedback from peers. After this interview was done. and made an offer . I have known no other way to ¶perform·. It·s also at this point that you·re asked what you expect as compensation. That·s to say that even when someone is sometimes (and not that I·d ever say it. When I was done the test. I was greeted by the store manager. teachers and parents at the schools where I·ve done I. but we both know it happens) being unreasonable. What·s a CPU? What·s the difference between ram and a hard-drive? Which of the following is not part of the iLife suite? Many static. the impression you make on your manager. but the reality is that a part-time Mac Specialist is going to be making anywhere from $12 to $15 an hour. Everywhere I·ve worked. customers when I·m serving or bartending. I·m great with taking direction. I was left with a written test (one that exists for every position in the store) that asked me numerous remedial questions regarding computers. What previous experience do you have that you·ll be able to apply to your job. which you were given maybe 30 minutes to complete (probably took no more than 20 minutes). should you be accepted? Essentially every job I·ve had I·ve interacted with customers. You·re evaluated on your previous experience. I wouldn·t break or dip below that standard of excellence I·ve set for myself. in one way or another. support. performance has been the equivalent to how happy I keep my clientele. and do whatever it takes to keep that person happy. Even if someone were to treat me poorly.a good team player at the same time. At this point. you should be agreeing unconditionally and finding appropriate times to relate to what·s being said.T. You·re hearing about what a big deal Apple is and why it·s different and all this other stuff. your formal education. This is where you·re listening a lot more than talking. The clients I service from my own firm. you have to adapt and maintain a professional attitude. It was maybe 15 simple questions along those lines. and even kids at summer camps where I·ve been a science & technology specialist. I treat others the only way I would expect to be treated myself. You can throw a number out.
You leave the interview being told that you will be contacted further to see whether you·ll proceed or not. you receive little to no product training what-so-ever. One girl at Core claims she had never even stepped foot in an Apple store prior to being hired.40 and $13. and showed everyone it was clear they didn·t belong. After receiving the phone call with my offer and wage. that few if not any other specialists had. with what you could do. They want friendly. this was a little shocking. all traits that are heavily favoured when applying for a nontechnical position at Apple. I needed little to no training. . it was more of the person you are and the potential that you hold. and the revolution that Apple products led. I was also contacted by email to see when would be a good time to do the ¶core training·. I was already capable to do certain tasks that would require certain expertise. and wasn·t in any position to be negotiating. I found that many of the people I was training with. and for the service that I provided in the store. I was more informed on what I call the ¶importants· than my colleagues who had been in the store for more than a year. They want individuals who are passionate. I also needed something quickly. the major dates. and professional. I digress. personable.based on how little he or she thinks you·ll accept. driven. and born to interact and make people happy. history of the company. there were a couple in the group who were so dense. This isn·t to say that mistakes were made. so on and so forth. When I received my initial offer. It·s at this point that I realized it had nothing to do with where you had been. I quickly realised that I was being underpaid for my capacity.60 an hour *wink* *wink*) not knowing what the norm was. I accepted the compensation I was being offered right away (hourly wage of something between $13. They had been hired because of the kind of person they were. The base knowledge all Apple employees are expected to have. and after a couple weeks. weren·t familiar with anything Apple. Your attitude. During the training. or what caliber of people I was going to be working with. it was via a phone call a couple days after my interview. your demeanor. traits I believe you·re more or less born with. your composure.
Family Room Specialists (iPod/iPhone repairs). difficult to change. I·ll update the post if I think of more. I revisited the store a couple times and made myself known as a person as opposed to one of the masses applying online. I·m not familiar at this point in time so I won·t speculate until I have more facts.the rest can be trained. 2) You should know that I was hired individually. as long as they·ve got the right attitude and correct personality. otherwise. Creatives (trainers) are the three positions where your previous technical experience may come in handy. Sometimes. notes: 1) Genius· (technicians). seminars are held which do hiring/interviewing in bulk. Apple believes they can teach the blank slate anything. it·s not of much use. but your instinct and personality is pretty programmed. but as usual you may contact me if you have any additional questions. .