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Advanced Certificate in

INVESTIGATIONS, INTERVIEWING TECHNIQUES & REPORT WRITING

13 - 15 MARCH 2012 FOUR SEASONS HOTEL JAKARTA INDONESIA

NUS! SPECIAL BvOlly ttestted iv i ey e e

COURSE OVERVIEW
The Advanced Certificate in Investigations, Interviewing Techniques & Report ort t Writing is the highest recognized qualification & a pre-requisite course for licensing of investigators in Australia. The aim of the course is to develop a participants proficiency in investigation methodologies including the investigation of thefts, assaults, domestic disputes, carelessness, negligence, industrial accidents and crimes. There is also a need to investigate breaches of procedures and other misconduct for disciplinary purposes, and to recommend and implement measures aimed at improving safety procedures. This hands-on course is designed to help equip the participants with the skills necessary to undertake effective investigations, to understand the implications of the law and provides a simple method of documenting an investigation. The course consists of a series of inter-connecting modules which include presentations, demonstrations, discussions and exercises.

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YOUR INTERNATIONA YOUR INTERNATIONAL COURSE FACILITATOR


Adrian Francis
Dip.Sec.Man.,Grad.Cert.Man.,Dip.Gov.Inv.

Director of Training/ Chief Instructor Australian School of Security & Investigations


Adrian Francis has a long career in law enforcement, investigations and security intelligence. Extensive experience in specialist covert intelligence gathering operations coupled with over 25 years experience as a senior criminal and corporate investigator has given Adrian the background knowledge and hands on experience to ensure that Delegates receive only the most up to date and professional training available.

Investigation, Interviewing Techniques & Report Writing will enable


delegates to: Conduct an investigation effectively Conduct an interview with confidence Understand the law as it affects the conduct of an interview Employ effective questioning strategies Control an interview and to interpret the body language and responses of those being interviewed Document & report an investigation in a simple yet professional manner This course is intended for: Professional managers with responsibility for conducting internal investigations of all kinds. Security personnel who have a duty to investigate crime. Auditors who may find discrepancies due to misconduct of some kind. Safety Managers who are responsible for ensuring safety

PROFILE
Consultant for government and private sector on investigator training and development New South Wales Police Rescue Squad Course Drug Enforcement Agency Crime Scene Investigators Australian Federal Police Surveillance Detective Advanced Certificate in Criminal Investigations Arson Investigators Certificate Advanced Diploma in Risk Management Certificate IV in Government (Fraud Control & Investigations)
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TESTIMONIALS
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Adrian Francis is one of the greatest professional men I have ever met in my job field. With this course he cleared some hidden ideas I missed. I wish to meet him again and again This is the first training class where I felt all training material was delivered successfully through many practical exercises. The course and trainers way of delivery kept us up to date with all course items and is very excellent. I would like to extend my appreciation to Mr Adrian Francis with his excellent co-operation and helpful and he keep me interested to learn more and new information which I hope will reflect in my job

Over 25 years experience as an Investigator in both law enforcement and general investigation environment. Extensive experience in investigations targeting all levels of crime. Accredited trainer and Director of Registered Training Organization with strong background in investigator training and risk management. Key skills in technical based investigations, evidentiary, identification, evaluation, deployment of restricted surveillance and security equipment including GPS and RF tracking equipment and other related equipments. Consultant for corporate clients for risk management, security procedures, surveillance, investigation techniques local and international. Extensive knowledge and experience in investigation of crime and serious corruption in the Government & Organizations. Promote, contribute and instruct in safe working practices (OH&S) Check and evaluate all briefs of evidence where specialist investigative services are involved.

360 BSI (M) Sdn Bhd (833835-X), Level 8 Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.

COURSE CONTENT
ALL SESSIONS WILL BE THEORY AND PRACTICAL BASED

DAY1 INVESTIGATIVE PRINCIPLES


Determine the Method of Investigation Identify the scope of an investigation List the terms of reference and the issues involved in an investigation Outline the sequence of an investigation using theft as an example Show that the deterrent value of an investigation can significantly improve profitability and reduce loss Understand the different types of investigations Traffic Accidents / Assaults and Disputes Theft / Fraud and Dishonesty offences Prohibited Substances Abuse Negligence / Industrial Accidents Serious Crime Practical Exercise: Gather Information by Factual Investigation List the types and classes of evidence How photographs & plans can be used to record & preserve evidence Analyse information and differentiate between evidence and intelligence Prepare a dossier of an investigation The importance of the first information & why it is important to record it The uses of an investigation diary & the importance of note-taking

WHY THIS EVENT


This program will develop the core skills needed to conduct a full and proper investigation into Thefts, Assaults, Disputes and more serious crimes. The training is both practical and realistic and is relevant to your working environment. This training is specifically designed to show how an investigation should be conducted from the first report being received until the final preparation of the report of evidence which will either go to Senior Management for action or in more serious matters, to the Police. Some areas & possible scenarios could include: Plants, Refinery, Chemical Storage, Power Station Bombing, Leakage, Explosion Railways, underground rails, Airports, Ports Accident with numerous people Water Authorities, Government Building Contamination of Water Supply, Threat to water supply, Terrorism, Major Incident, Collapse, and more. Other Organizations, Banks, Public Sector negligence, breach of procedures, fraud and others

DAY2 INVESTIGATIVE REPORTING


Completing an investigative report Gather spoken or written information from witnesses and victims Organise and assess the quality of the gathered information Present reports & recommendations to Supervisors in a clear format Organise and assess gathered Information, data & attachments in chronological order Writing effective and informative reports Preparing and presenting a full report on an investigation Prepare and present evidence in court How to prepare and present information to be used in a court as evidence Correct storage of evidence & the safekeeping of documentation Liaising with Police and Court Officials

DAY3 CONDUCTING INTERVIEWS & TAKING STATEMENTS


Understanding Interview techniques Plan and carry out effective interviews and take statements and reports Assessing Body Language Controlling ones own body language during an interview Steps to be taken in preparing for an interview Skills necessary to ensure proper communication with others Explain the provisions of law which constrain the interviewer when dealing with crime Types of questions to use when dealing with witnesses and suspects Take and make statements Practical Exercise: Handling Denials & Overcoming Objections Using Positive Confrontation Getting & Retaining the Suspects Attention Handling the Suspects Passive Mood Presenting an Alternative Question Techniques to uncover Discrepancies in Suspects Story Handling of Oral & Written Statements

WHO SHOULD ATTEND


Security Professionals, Heads, Managers Risk Management specialists Emergency Response Team Plant Security Head, Managers, Incharge Former and serving police investigators Investigation officers & others Corporate investigation specialists HR & Organisational development consultants Lawyers

COURSE SCHEDULE
8.00 8.30 10.30 - 11.00 12.30 - 13.30 14.30 - 15.00 16.30 Registration & Coffee/Tea Workshop commences Morning coffee/tea Lunch Afternoon coffee/tea End of day
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ADVANCED CERTIFICATE IN INVESTIGATIONS, INTERVIEWING TECHNIQUES & REPORT WRITING


13 - 15 MARCH 2012 FOUR SEASONS JAKARTA INDONESIA

REGISTRATION FORM
Fax: +603 9205 7788 Tel: +603 9205 7770 Mobile: +6016 3326 360 Email: kris@360bsi.com
THE CERTIFICATES
Participants will be awarded an academic Certificate, an Australian Nationally Accredited Statement of Attainment for the unit: PRS 30303 Certificate III in Investigative Services Note: Completion of this certified course will enable the candidate to pursue higher level qualifications, i.e. 1. Diploma program 2. Professional Security Intelligence Course (Australia)

DELEGATES
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Name

Name on tag : Job Title : Email Mobile


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Name

Name on tag : Job Title : Email Mobile


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OTHER CERTIFIED PUBLIC COURSES


Security Operations & Investigation Root Cause Analysis Emergency Dispatch & Control Center Operations Emergency Response Management Warehouse & Distribution Security Advanced Covert Surveillance Loss Prevention & Investigation

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Name

Name on tag : Job Title : Email Mobile : :

Hotel Contact Details:


For Room Reservation, please contact Tel. +62 (21) 252-3456 or Fax. +62 (21) 252-4480 Four Seasons Hotel Jakarta Jalan H.R. Rasuna Said, Jakarta 12920, Indonesia

AUTHORIZATION
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General Information:
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Closing date for registration is 6th March 2012. The fees cover lunch, tea breaks, materials and certificate. Official confirmation will be sent, once registration has been received. Participants will need to arrange their own accommodation. Attire: Smart Casual

Organization :

Cancellations/Substitutions
Substitutions are welcome at any time. Please notify us at least 2 working days prior to the event. All cancellations will carry a 10% cancellation fee, once a registration form is received. All cancellations must be in writing by fax or email at least 2 weeks before the event date. Cancellations with less than 2 weeks prior to the event date carry a 100% liability. However, course materials will still be couriered to you.

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Thank you for your registration!

COURSE FEES

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PAYMENT DETAILS
Payment is required within 5 days upon receipt of the invoice. Bank transfer: 360 BSI (M) Sdn Bhd HSBC Bank Malaysia Berhad Bukit Bintang Branch, Kuala Lumpur, Malaysia Account No: 203-371059-725 Swift No: HBMBMYKL All payments must be received prior to the event date

USD 2,695 per delegate USD 6,600 - Special for Group of 3 USD 10,000 - Special for Group of 5
The fee does not include any taxes (withholding or otherwise). In case of any taxes applicable the client has to ensure that the taxes are paid on top of the investment fee paid for the course. Compliance with the local tax laws is the responsibility of the client.

* Save up to 50% for In-house Training program

360 BSI (M) Sdn Bhd (833835-X), Level 8 Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.

www.360bsi.com/security