Job Description

Job Classification: Trainer Summary: This position is responsible for the development and facilitation of job readiness training programs and career development days/workshops for hard-to-employ participants with multiple barriers. The Trainer provides training at multiple sites, maintaining a training environment that it is conducive and motivating to adult learning and incorporating a variety of instructional techniques and formats including but not limited to: role playing, simulations, team exercises, group discussions, videos, assessments and lectures. Responsible for monitoring, evaluating and recording participant assessments, training activities and program effectiveness. In this role, the Trainer works closely with case managers and other workforce development staff to assist participants in reaching short- and long-term employment goals. Individual accountabilities and work volume will be established through the development of annual Success Objectives, within the framework outlined below. Essential Duties and Responsibilities: Training/Facilitation:           Facilitates a stimulating, informative, organized job readiness/search training program(s) to groups or individuals according to contract and/or program guidelines. Facilitates orientation/recruiting sessions for workforce development programs Prepares and facilitates Career Development Days/workshops which address participants’ employment issues and prepares them for on-going career development. Ensures classes/sessions are designed to effectively address various learning styles. Utilizes various modes of instruction to maintain active participation by program participants, including but not limited to: role playing, simulations, team exercises, group discussions, videos, assessments and lectures. Establishes and maintains a learning environment conducive to adult learning, creatively working within site limitations. Assists in the development of easy-to-follow, quality course curricula, leaders’ guides, Power Point presentations and participant handouts/materials. Schedules and prepares training rooms for classes, workshops, etc. Distributes and clearly communicates training schedules to relevant parties. Assists in recruiting participants with program staff and other collaborators. Actively maintains knowledge of trends, developments and strategies in adult education and workforce development.

Assessment/Follow-Up:        Administers, scores and analyzes participant employment assessments. Counsels participants on strengths and areas of improvement needed for obtaining/retaining gainful employment based on the results of assessments and observation during classes. Communicates with workforce development staff regarding participants’ understanding of job readiness training and known employment barriers. Assist WD&I team in guiding participants in a practical job search and career development. Refers participant's to other Heartland Alliance and/or outside resources to address employment barriers. Completes all required paperwork in a neat and timely manner. Maintains participants’ files and organizational database to include all participant notes as required by program and/or contract guidelines. Perform other job-related duties as assigned.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.     Education and/or Experience: High school diploma/GED and six (6) years experience in designing, developing and facilitating adult training workshops. May give consideration for equivalent combination of education and experience. Proficiency in job search and motivational techniques required. Bachelors degree preferred. Other Skills and Qualifications: Demonstrated proficiency in facilitating quality, results-oriented adult education sessions. Licenses/Certifications: Valid driver’s license required. Background Check: Background check/clearance may be required.

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Language Skills: Effective oral and written communication skills required. Ability to read and interpret documents such as policy/procedure manuals, operating and maintenance instructions. Ability to write routine reports and correspondence. Computer Skills: Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange, and other software routinely used by Heartland Alliance. Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

Competencies: To perform the job successfully, an individual must demonstrate the following competencies.      Job Knowledge – Demonstrated understanding of human behavior and performance, as well as individual differences in ability, personality, interests, learning and motivation. Knowledge of change management techniques. Time Management – Ability to prioritize tasks, manage time and complete projects in a fast-paced, changing environment with minimal supervision. Initiative – Ability to work independently, successfully achieving results with minimal supervision. Teamwork – Demonstrated skill working in a team environment, understanding when and how to effectively incorporate a team approach. Listening/Problem Solving – Ability to give full attention to what others are saying, asking appropriate questions to clarify as necessary. Ability to identify specific problems and develop appropriate solutions, interventions and/or treatments that positively impact results.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.       While performing the duties of this job, the employee is regularly required to talk and hear. The employee is regularly required to sit, stand and walk. The employee is regularly required to use hands to key, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, climb and/or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.     While performing the duties of this job, the employee is regularly required to travel locally and work at various sites on a rotating basis. The employee may be required to visit participants in their homes and/or institutional settings. The employee is occasionally exposed to outside weather conditions. The noise in the work environment is moderate.

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